®
Motorola S12
Digital Cordless Telephone
S1201, S1202, S1203 and S1204
Warning
Charge the handset for 24 hours before use.
This User Guide provides you with all the information
you need to get the most from your phone.
Before you make your first call, you need to set up your
phone. Follow the simple instructions in ‘Getting Started’,
on the next few pages.
IMPORTANT
•
Power Adaptor for the base
Only use the telephone line cord supplied.
•
Telephone line cord
This equipment is not designed for making
emergency telephone calls when the power fails.
Alternative arrangements should be made for access
to emergency services.
If you have purchased a S12 multiple pack you
will also have the following additional items:
•
•
•
S12 handset & charger
2 x rechargeable Ni-MH battery cells
Power Adaptor for the charger
Got everything?
•
•
•
S12 handset
S12 base
2 x rechargeable Ni-MH battery cells
ECOMOTO: a convergence of efforts by marketing, design, research, engineering, and supply chain management that
leads to better products for everyone. A holistic view that focuses on both social and environmental responsibility.
A passion and a shared point of view.
The right thing to do.
1) Meets and/or exceeds EMEA environmental regulatory requirements.
2) Eco friendly packaging with a minimum 20% post consumer recycled content.
3) Phone housing is built with a minimum of 25% post consumer recycle content plastic.
4) Energy efficient charger that meets EU Code of Conduct and Energy Star requirements.
5) ECO mode function which reduces the transmitted power and energy consumption, please refer to page 24.
3.8 Lock/unlock the keypad...................................16
3.9 Paging/Find handset........................................16
1. Getting started ................................................6
2. Getting to know your phone..........................9
4. Phonebook....................................................17
4.1 Store a name and number...............................17
4.2 View or dial an entry........................................17
4.3 Edit a name and number .................................18
4.4 Delete an entry ................................................18
3. Using the phone............................................13
3.1 Switch the handset on / off ............................. 13
3.2 Calls................................................................ 13
3.2.1 Make a call ............................................ 13
3.2.2 Preparatory dialling ............................... 13
3.2.3 End a call .............................................. 13
3.2.4 Receive a call ........................................ 13
3.3 Adjust the earpiece volume ............................ 13
3.4 Secrecy........................................................... 13
3.5 Intercom.......................................................... 13
3.5.1 Make an internal call ............................. 13
3.5.2 Receive an internal call ......................... 14
3.5.3 Transfer a call ....................................... 14
3.5.4 3-way conference call ........................... 14
3.6 Hands-free speakerphone .............................. 14
3.6.1 Make a hands-free call .......................... 14
3.6.2 Answer a call hands-free ...................... 15
3.6.3 Switch to hands-free during a call ......... 15
3.7 Redial.............................................................. 15
3.7.1 View or dial an entry ............................. 15
3.7.2 Copy a Redial list number to
5. Handset settings ..........................................19
5.1 Handset ringer volume ....................................19
5.2 Handset ringer melody ....................................19
5.3 Auto answer.....................................................19
5.4 Handset name .................................................19
5.5 Language.........................................................20
5.6 Key beep .........................................................20
5.7 Battery low warning beep ................................20
5.8 Out of range warning beep..............................20
5.9 Keypad lock using the menu ...........................21
6. Base settings................................................21
6.1 Base ringer volume..........................................21
6.2 Base ringer melody..........................................21
6.3 Change base PIN code ...................................22
6.4 Dial mode ........................................................22
6.5 Recall mode.....................................................22
6.6 Restore default settings...................................22
6.7 Emergency default...........................................23
the phonebook ...................................... 15
3.7.3 Delete an entry ...................................... 15
3.7.4 Delete the entire Redial list ................... 16
4
6.8 Eco mode ........................................................23
6.9 Default settings................................................24
10. Help................................................................29
11. General information .....................................31
7. Clock & alarm............................................... 24
7.1 Set the date.....................................................24
7.2 Set the time .....................................................24
7.3 Set alarm.........................................................25
7.4 Switch off alarm ring........................................25
8. Caller ID and the Calls list........................... 25
8.1 Caller ID ..........................................................25
8.2 Calls list...........................................................26
8.2.1 View the Calls list ..................................26
8.2.2 Dial a number in the Calls list ................26
8.2.3 Copy a Calls list number to
the phonebook .......................................26
8.2.4 Delete an entry ......................................27
8.2.5 Delete the entire Calls list ......................27
9. Using additional handsets .......................... 27
9.1 Registering an additional handset...................27
9.2 Register a different make of handset to
your S12 base .................................................28
9.3 Select a base...................................................28
9.4 De-register a handset......................................29
5
The line will hang up if the handset moves out of range of the
base. Move closer to the base. The handset will
automatically reconnect to the base.
1. Getting started
IMPORTANT
Do not place your S12 in the bathroom or other humid areas.
Setting up
IMPORTANT
Location
The base station must be plugged into the mains power at all
times. Do not connect the telephone line cord into the wall
socket until the handset is fully charged. Use only the power
adaptor and telephone line cord supplied with the product.
You need to place your S12 base within 2 metres of the
mains power and telephone wall sockets so that the cables
will reach. The socket-outlet shall be installed near the
equipment and shall be easily accessible.
Make sure that it is at least 1 metre away from other
electrical appliances to avoid interference. Your S12 works
by sending radio signals between the handset and base. The
strength of the signal depends on where you place the base.
Placing it as high as possible ensures the best signal.
Connecting the base
HANDSET RANGE
The unit has a range of up to 300 metres outdoors when there
is a clear line of sight between the base and handset. Any
obstruction between the base and handset will reduce the range
significantly. With the base indoors and the handset either
indoors or outdoors, the range will normally be up to 50 metres.
Thick concrete and stone walls can severely affect the range.
1. Plug the telephone line cord into the socket marked
SIGNAL STRENGTH
on the underside of the base.
The
icon on your handset indicates that you are within
2. Plug the power adaptor into the socket marked
on
range of the base. When out of range of the base, the
icon flashes. If you are on a call, you will hear a warning
beep.
the underside of the base and plug the other end into
the mains power wall socket. Switch on the mains
power.
6
Getting started
Installing and charging the handset
1. Remove the battery cover from the back of the handset
and insert the rechargeable Ni-MH battery cells
supplied. Please note the ’+’ and ’-’ markings inside the
battery compartment and insert in the correct direction.
2. Clip the battery cover back into place.
3. If you are charging the batteries for the first time, place
the handset on the base to charge for at least 24 hours
continuously.
4. When the handset is fully charged,
icon will
2. Remove the battery cover from the back of the handset
and insert the 2 x AAA NiMH rechargeable batteries
supplied. Please note the ’+’ and ’-’ markings inside the
battery compartment and insert in the correct direction.
appear steady on the display. Plug the other end of the
telephone line cord (make sure that one end is already
plugged into the base) into the telephone wall socket.
3. Clip the battery cover back into place.
Connecting the handset and charger
(for multi-pack only)
4. If you are charging the batteries for the first time, place
the handset on the charger to charge for at least 24
hours continuously.
If you have purchased a multiple pack, you will need to carry
out this process for all the handsets and chargers.
5. When the handset is fully charged,
icon will
1. Plug the power adaptor into the socket marked
on
appear steady on the display.
The display will show the time and handset number
(e.g. 2) to indicate that it is registered to the base.
the underside of the charger and plug the other end into
the mains power wall socket.
IMPORTANT
Warning! Use only the approved rechargeable Ni-MH battery
cells (2 x AAA Ni-MH 450mA rechargeable batteries)
supplied with your S12.
Getting started
7
Please do not use alkaline or non rechargeable batteries. It
may cause permanent damage to the product and void the
warranty.
After charging your handset for the first time, subsequent
charging time is about 6–8 hours a day. Batteries and
handset may become warm during charging. This is normal.
BATTERY LOW WARNING
Date and time
If
icon flashes on the display and you hear a warning
If you have subscribed to a Caller ID Service, the date and
time is set automatically for all handsets when you receive
your first call.
beep every minute during a call, you will need to recharge
the handset before you can use it again.
When charging,
icon will scroll on the display.
If you do not have Caller ID service, you can set the date and
time manually.
Once fully charged scrolling will stop.
BATTERY PERFORMANCE
Set the date manually
In ideal conditions, fully charged batteries should give up to
10 hours talk time or up to 200 hours standby time on a
1. Press m, scroll d to DATE-TIME and press m.
1
single charge .
The display shows DATE SET
.
Note that new batteries do not reach their full capacity until
they have been put to normal use for several days.
2. Press m to select.
3. Enter the date (e.g. 12--08 for 12th of August) and press
To keep your batteries in the best condition, leave the
handset off the base for a few hours at a time.
m to confirm.
Set the time manually
Running the batteries right down at least once a week will
help them last as long as possible.
1. Press m, scroll d to DATE-TIME and press m.
2. Scroll d to CLOCK SET and press m.
The charge capacity of rechargeable batteries will reduce
with time as they wear out, giving the handset less talk/
standby time. Eventually they will need to be replaced.
3. Enter the time in 24 hour format (e.g. 18--30 for 6:30pm)
and press m to confirm.
1
All talk and standby times are approximate and depend on
Your S12 is now ready for use.
features selected and usage pattern.
8
Getting started
A
B
Earpiece
2. Getting to know your phone
Overview of your handset
Display
See page 10 for an overview of the display icons.
C
Up
During a call, press to increase earpiece volume, page 14.
When the phone is ringing, press to increase the handset
ringer volume, page 20.
Press to scroll through the menu options, redial list, calls list
and phonebook entries.
D
Menu / OK
Press to open the Menu, page 12.
Press to select menu options and to confirm a displayed option.
E
F
Talk / Handsfree
Press to switch handsfree on or off during a call.
* / Keypad lock
Press and hold to lock the keypad, page 17.
To unlock, press any key and follow the on screen instructions.
G
Recall
Use with switchboard/PABX services and some network
services.
When on an external call, press Recall to get a fresh dialling
tone or to access call waiting when you hear the signal.
Press the key again to toggle between your two callers.
H
I
Redial
In standby mode, press to open the redial list.
Phonebook / Exit
In standby mode, press to open the phonebook menu, page 18.
When viewing the redial/calls list or when editing, press to
exit and return to standby.
Getting to know your phone
9
J
Calls list / Down
Display icons
In standby mode, press to open the calls list, page 27.
During a call, press to decrease earpiece volume, page 14.
When the phone is ringing, press to decrease the handset
ringer volume, page 20.
Flashes to indicate an incoming external call
External call in progress
Press to scroll through the menu options, redial list, calls list
and phonebook entries.
End Call / Exit / Switch Handset on/off
Press and hold for 3 seconds to switch off the handset.
Flashes to indicate an incoming internal call
Internal call in progress
K
L
Intercom
3-way call in progress or transfer an external call to
another S12 handset registered to the base
Used to make internal calls and transfer calls to other S12
handsets registered to the base, page 14.
Eco mode is ON
M
Microphone
Handset LCD Display
Flashes to indicate new voicemail messages received
Off when you have no voicemail messages (this
feature is dependent on your Network Service
provider supporting the service)
Eco mode
Circle
Battery
status
Scrolls
when
charging
around
Indicates signal strength
Flashes when handset is not registered to the base
or if you go out of range
appears
when Eco
mode is ON
Hands-free mode is ON
Menu is opened
Time or Handset name
In standby mode, press and hold 0 to switch
Phonebook is opened
handset idle screen between handset name or time.
10
Getting to know your phone
1
Flashes to indicate new calls list entries received
Overview of the base
1
Answered call (when viewing the Calls list)
1
Unanswered call (when viewing the Calls list)
Keypad is locked
Displayed number is longer than 12 digits
The approximate power levels of your battery are indicated
as follows:
Battery is fully charged
Battery is partially charged
A
Page
Battery is running low
Flashes when battery is almost fully discharged
In standby mode, press to ring the handset(s), page 17.
Press and hold to enter registration mode when registering
handsets, page 28.
1
For this feature to work, you must subscribe to Caller ID
Service from your network operator. A subscription fee may
be payable.
Getting to know your phone
11
Navigating the menus
Your S12 has an easy to use menu system.
Each menu has a list of options, which you can see on the
menu map on the following page.
When the handset is switched on and in standby:
1. Press m to open the main menu.
2. Then use uor dbuttons to scroll through the available
options.
3. Press m to select an option.
To return to the previous menu level, press B.
To exit the menu and return to standby, press n.
NOTE
If no buttons are pressed for 20 seconds, the handset
returns to standby automatically.
12
Getting to know your phone
Menu map
PHONEBOOK
SETUP
HANDSET
DATE - TIME
REGISTER
ADD ENTRY
BASE VOLUME
BASE MELODY
DEL HANDSET
PIN CODE
BEEP
DATE SET
SELECT BASE
REG BASE
MODIFY ENTRY
DELETE ENTRY
INT RING VOL
EXT RING VOL
INT MELODY
EXT MELODY
AUTO ANSWER
NAME
CLOCK SET
ALARM SET
DIAL MODE
RECALL
DEFAULT
ECO MODE
LANGUAGE
KEYLOCK ?
Getting to know your phone
13
1. If the handset is off the base then press < to answer
the call, or if the handset is on the base simply lift the
handset to answer the call.
3. Using the phone
NOTE
Your handset will automatically time the duration of all
external calls. The call timer will display after the first 15
seconds of your call. When the call ends, the total duration
of your talk time is shown for 5 seconds.
NOTE
If you prefer to press < when you lift up the handset to
answer a call, you will need to switch Auto answer off, see
page 20.
3.1
Switch the handset on / off
3.3
Adjust the earpiece volume
Press and hold n to switch the handset on or off.
During a call, press u or d to increase or decrease the
volume. There are 5 levels to choose from.
3.2
3.2.1
Calls
Make a call
3.4
Secrecy
1. Press <.
2. When you hear the dial tone, dial the number.
You can mute your handset so that you can talk to someone
nearby without your caller hearing.
1. During a call, press m. The display shows MUTE and
3.2.2
Preparatory dialling
your caller cannot hear you.
1. Dial the number first. If you make a mistake press Bto
delete the last digit.
2. Press magain to resume your call.
2. Press < to dial.
3.2.3
Press n, or place the handset back on the base or charger.
3.2.4 Receive a call
3.5
3.5.1
Intercom
Make an internal call
End a call
If you have more than one handset registered to the base,
you can make internal calls between two handsets.
When you receive an external call, the phone rings and
icon flashes on the display.
icon is displayed to indicate an internal call.
14
Using the phone
1. Press I followed by the number (1-5) of the handset
During a call with an external caller:
you want to call.
1. Press I followed by the handset number (1-5) that you
3.5.2
Receive an internal call
want to establish a conference call.
When you receive an internal call,
handset number that is calling you is displayed.
icon flashes and the
2. When the other handset answers, press # to connect
all three callers to begin the conference call.
icon is displayed.
1. Press < to answer the call.
3. If there is no answer from the other handset, press Ito
3.5.3
Transfer a call
return to your external caller.
You can transfer an external call to another handset
registered to the base.
4. Press n to end the call.
During an external call:
3.6
Hands-free speakerphone
1. Press Ifollowed by the handset number (1-5) that you
Hands-free lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to
the conversation over the loudspeaker.
want to transfer to.
2. When the other handset answers, press n to
3.6.1
Make a hands-free call
complete the transfer.
1. Dial the number and then press < twice.
icon is displayed and you will hear the call over the
handset loudspeaker.
2. Press < to switch the call between the earpiece and
the loudspeaker.
NOTE
If there is no answer from the other handset and you wish to
return to your external caller, press I.
Your external call resumes automatically after 30 seconds if
there is no answer.
3. Press n to end the call.
3.5.4
3-way conference call
You can hold a 3-way conference call between 2 internal
callers and 1 external caller.
NOTE
During a hands-free call, press u or d to adjust the volume.
Using the phone
15
3.6.2
Answer a call hands-free
3.7.2
Copy a Redial list number to the phonebook
If the handset is on the base and auto answer is switched on,
lift the handset and press <.
If the handset is off the base or auto answer is switched off,
press < twice to answer the call.
1. Press S to open the Redial list.
2. Scroll u or d to the entry you want.
3. Press m.
The display shows ADD ?
.
3.6.3
Switch to hands-free during a call
4. Press m again.
The display shows NAME ?
.
During a call, press < to put the call on the loudspeaker.
To switch hands-free off and return the call to the earpiece,
press < again.
5. Enter the name and press m. The number is
displayed.
6. Edit the number if necessary, then press m.
7. Press u or d to select the ringer melody you want and
press m. The number is stored.
3.7
Redial
The last 10 entries dialled are stored in the redial list.
3.7.1 View or dial an entry
NOTE
1. Press S to open the Redial list.
See “ENTERING NAMES” and “WRITING TIPS” on
page 18.
2. Scroll u or d to the entry you want.
3. Press < to dial the displayed entry or press n to
3.7.3
Delete an entry
return to standby.
1. Press S to open the Redial list.
NOTE
2. Scroll u or d to the entry you want and press B.
If the caller’s number exactly matches an entry stored in the
The display shows DELETE ?
.
phonebook, the name is displayed. Press m to see the
3. Press m to confirm or B to cancel.
caller’s number.
16
Using the phone
3.7.4
Delete the entire Redial list
3.9
Paging/Find handset
1. Press S to open the Redial list.
You can alert a handset user that they are wanted or locate
a missing handset.
2. Press and hold B.
Paging calls cannot be answered by a handset.
The display shows DELETE ALL ?
.
1. Press a on the base. All handsets registered to the
3. Press m to confirm or B to cancel.
base will ring.
3.8
Lock/unlock the keypad
2. To stop the ringing, press aon the base again or press
You can lock the keypad so that it cannot be operated
accidentally while carrying it around.
any button on the handset.
NOTE
When the keypad is locked, you can still answer incoming
calls and operate the handset as normal. When the call
ends, the keypad lock comes on again.
1. Press and hold *.
icon is displayed.
2. To unlock the keypad, press any key on your handset.
The display shows PRESS *
.
3. Press * within 3 seconds.
Using the phone
17
5. Press u or d to select the ringer melody you want and
4. Phonebook
press m.
You can store up to 50 names and numbers in the
phonebook. Names can be up to 12 characters long and
numbers up to 24 digits. You can also select different ringer
melodies for the phonebook entries.
The display shows ADD ENTRY
.
6. Enter the next name and number entry that you wish to
store in your phonebook or press B twice to return to
standby.
4.1
Store a name and number
ENTERING NAMES
Use the keypad letters to enter names, e.g. to store TOM:
Press 8 once to enter T.
Press 6 three times to enter O.
Press 6 once to enter M.
If you have subscribed to Caller ID Service and wish to
display the name of your caller instead of the number, save
the full telephone number including the area code to your
phonebook.
You can store multiple entries with the same number.
However, to prevent unnecessary duplicated entries, you
can only store the same name once.
WRITING TIPS
Press B to delete the last character or digit.
Press u or d to move between characters.
Press 1 to insert a space.
1. Press m, the display shows PHONEBOOK and press m.
The display shows ADD ENTRY
.
2. Press m to select.
Use 1 twice to insert a dash.
The display shows NAME ?
.
4.2
1. Press B.
View or dial an entry
3. Enter the name and press m.
The display shows NUMBER ?
4. Enter the number and press m.
The display shows MELODY 1
.
icon is displayed.
.
18
Phonebook
2. Scroll u or d to the entry you want.
OR
5. Press B to delete the number if required, then enter
the new number and press m.
Enter the first letter of the name to search alphabetically.
The first name that starts with this letter or the nearest
letter in the alphabet will be displayed.
Scroll u or d to the entry you want.
6. Scroll uor dto select a new ringer melody and press m.
The display shows ADD ENTRY
.
7. Enter the next name and number entry you wish to store in
your phonebook or press Btwice to return to standby.
3. Press < to dial or n to return to standby.
4.4
Delete an entry
NOTE
1. Press m, the display shows PHONEBOOK and press m.
2. Scroll d to DELETE ENTRY and press m.
3. Scroll u or d to the entry you want to delete, or search
alphabetically and press m.
When the name is displayed, you can switch between the
name and number by pressing m.
4.3
Edit a name and number
1. Press m, the display shows PHONEBOOK and press m.
2. Scroll d to MODIFY ENTRY and press m.
3. Scroll u or d to the entry you want to edit, or search
alphabetically and press m.
The display shows CONFIRM ?
.
4. Press m to confirm or B to cancel.
The existing name is displayed.
4. Press B to delete the name if required, then enter the
new name and press m.
The existing number is displayed.
Phonebook
19
4. Press mto confirm or Bto return to the previous menu.
5. Handset settings
NOTE
5.1
Handset ringer volume
If you subscribe to your network providers caller ID service,
calls from the numbers that you have stored in the
phonebook will ring using the ringer melody you have set
when you store the entry.
You can adjust the ring volume and set different volume
levels for your internal and external calls. Choose from 5
volume levels or Off.
1. Press m, scroll d to HANDSET and press m.
2. Press u or d to select INT RING VOL or EXT RING VOL and
press m.
5.3
Auto answer
Your phone is set to answer calls by lifting the handset off the
base or charger. You can switch this feature off so that calls
can only be answered by pressing <.
3. Press uor dto select the volume (1 - 5 or OFF) .
4. Press mto confirm or Bto return to the previous menu.
1. Press m, scroll d to HANDSET and press m.
NOTE
2. Scroll d to AUTO ANSWER and press m.
When the phone is ringing, you can adjust the ringer volume
by pressing u or d.
3. Press u or d to select ON or OFF and press m to
confirm.
5.2
Handset ringer melody
5.4
Handset name
You can set different ringer melodies for your internal and
external calls. Choose from 10 different ringer melodies.
If you are using more than one handset with your S12 base,
you can set a personalized name for each handset to easily
distinguish between them.
You will hear a sample ring as you scroll to each ring melody.
1. Press m, scroll d to HANDSET and press m.
2. Press u or d to select INT MELODY or EXT MELODY and
press m.
A name can be up to 10 characters long.
1. Press m, scroll d to HANDSET and press m.
2. Scroll d to NAME and press m.
3. Press u or d to select the ringer melody (1 - 10).
20
Handset settings
3. Enter the new handset name and press m to confirm.
4. Press u or d to select ON or OFF and press m to
Delete the current name by pressing B.
confirm.
NOTE
5.7
The handset name will only be displayed for approximately 20
When the battery is almost fully discharged, you will hear a
warning beep every minute during a call. You can switch
these beeps on or off.
seconds when no button is pressed. If you make a mistake,
press B to delete the last character or digit.
See “ENTERING NAMES” and “WRITING TIPS” on
page 18.
1. Press m, scroll d to HANDSET and press m.
The display shows BEEP
.
5.5
Language
2. Press m to select.
1. Press m, scroll d to HANDSET and press m.
2. Scroll d to LANGUAGE and press m.
3. Press u or d to select your preferred language and
press m to confirm.
3. Scroll d to LOW BATTERY and press m.
4. Press u or d to select ON or OFF and press m to
confirm.
5.8
Out of range warning beep
If the handset goes out of range, you will hear warning beeps
during a call. You can switch these beeps on or off.
5.6
Key beep
When you press a button on the handset keypad, you will
hear a beep. You can switch these beeps on or off.
1. Press m, scroll d to HANDSET and press m.
The display shows BEEP
.
1. Press m, scroll d to HANDSET and press m.
2. Press m to select.
The display shows BEEP
.
3. Scroll d to OUT RANGE and press m.
2. Press m to select.
The display shows KEYTONE
.
4. Press u or d to select ON or OFF and press m to
confirm.
3. Press m to select.
Handset settings
21
5.9
Keypad lock using the menu
6. Base settings
You can use the menu to lock the keypad.
6.1
Base ringer volume
1. Press m, scroll d to HANDSET and press m.
2. Scroll d to KEYLOCK ? and press m to confirm.
Choose from 5 volume levels or Off.
1. Press m, scroll d to SETUP and press m.
icon is displayed.
The display shows BASE VOLUME
.
NOTE
2. Press m.
To unlock the keypad, press any button on the keypad, then
press * within 3 seconds.
3. Press u or d to select the volume (1 - 5 or OFF).
4. Press mto confirm or Bto return to the previous menu.
6.2
Base ringer melody
Choose from 5 different base ringer melodies.
You will hear a sample ring as you scroll to each ringer
melody.
1. Press m, scroll d to SETUP and press m.
2. Scroll d to BASE MELODY and press m.
3. Press uor dto select the ringer melody (1 - 5).
4. Press mto confirm or Bto return to the previous menu.
22
Base settings
6.3
Change base PIN code
6.5
Recall mode
Some functions are protected by a 4 digit PIN code which
must be entered if you want to change the settings. The
default PIN is 0000. You can change this to your own
preferred number.
Depending on your country and network operator, your S12
has the recall time set as 600 ms (TIMED BR, 2). It is unlikely
that you need to change this setting unless advised to do so.
1. Press m, scroll d to SETUP and press m.
When you enter a PIN, the digits are shown as ****.
1. Press m, scroll d to SETUP and press m.
2. Scroll d to PIN CODE and press m.
2. Scroll d to RECALL and press m.
3. Press u or d to select TIMED BR,1(short flash time) or
TIMED BR,2 (long flash time) and press m to confirm.
3. Enter the 4 digit PIN code (default = 0000) and press m.
4. Re-enter the new PIN again and press m to confirm.
6.6
Restore default settings
You can restore your S12 to its default (original) settings.
5. The display shows RETYPE. Re-enter the new PIN again
All the handsets that are registered to the base will be
retained.
and press m to confirm.
IMPORTANT
If you change the PIN code, please keep a record of the new
number.
IMPORTANT
Resetting your phone to its default settings will delete all
entries in the Phonebook and Calls list. All handset and base
settings will also be reset.
6.4
Dial mode
Your S12 is set to tone dialling. You should only need to
change this if connected to an older type of switchboard/PBX
which requires Pulse dialling.
1. Press m, scroll d to SETUP and press m.
2. Scroll d to DEFAULT and press m.
3. Enter the 4 digit PIN code (default = 0000) and press m.
1. Press m, scroll d to SETUP and press m.
The display shows CONFIRM ?
.
2. Scroll d to DIAL MODE and press m.
4. Press mto confirm or Bto return to the previous menu.
3. Press u or d to select TONE DIAL or PULSE DIAL and
Your S12 will restart automatically.
press m to confirm.
Base settings
23
3. Press u or d to select ON or OFF and press m to
6.7
Emergency default
confirm.
If you have lost your PIN code, you can still restore your S12
to its default settings.
Eco mode
ON
1. Remove the batteries from the handset.
2. Press and hold * while replacing the batteries.
The display shows DEFAULT
.
3. Press m to confirm. Your S12 will restart automatically.
6.8
Eco mode
Your S12 offers ECO mode function which reduces the
transmitted power and energy consumption when switched on.
When Eco mode is switched off, the circle around
disappears.
To switch Eco mode on:
NOTE
1. Press m, scroll d to SETUP and press m.
2. Scroll d to ECO MODE and press m.
When ECO mode is set to ON, the handset range will be
reduced.
24
Base settings
6.9
Default settings
7. Clock & alarm
Low battery beeps
Out of range warning beeps
Key beep
ON
ON
ON
ON
1
If you have subscribed to Caller ID Service, the date and
time will be set on all your handsets whenever a call is
received. You can also manually set the date and time on the
individual handsets.
Auto answer
Internal melody
Internal volume
External melody
External volume
Ear volume
7.1
Set the date
3
1. Press m, scroll d to DATE-TIME and press m.
3
The display shows DATE SET
.
3
2. Press m to select.
3. Enter the date (e.g. 12--08 for 12th of August) and press
m to confirm.
3
Base melody
Base ringer volume
Phonebook
2
3
Empty
Empty
Empty
0000
Tone
7.2
Set the time
Calls list
1. Press m, scroll d to DATE-TIME and press m.
Redial list
2. Scroll d to CLOCK SET and press m.
PIN code
3. Enter the time in 24 hour format (e.g. 18--30 for 6:30pm)
Dial mode
and press m to confirm.
Recall mode
TIMED BR, 2
(600 ms)
Eco mode
OFF
OFF
Keypad lock
Clock & alarm
25
7.3
Set alarm
8. Caller ID and the Calls list
IMPORTANT
To use Caller ID, you must first subscribe to the service from
your network provider. A subscription fee may be payable.
Each handset can have a different alarm setting.
1. Press m, scroll d to DATE-TIME and press m.
2. Scroll d to ALARM SET and press m.
To ensure that the caller's name is displayed, make sure you
have stored the full telephone number, including the area
code in the phonebook.
3. Press u or d to select ON or OFF and press m to
confirm.
4. If you select ON, enter the time in 24 hour format (e.g.
If the caller’s number is stored in the phonebook, the name
assigned to it will be displayed.
07--30 for 7:30am) and press m to confirm.
If the call is a withheld call, WITHHELD will be displayed.
7.4
Switch off alarm ring
When the alarm sounds, press any button to switch it off.
If the number is unavailable, UNAVAILABLE will be displayed.
NOTE
If the call is from an international number, INT’L will be
If you are using the handset to make a call when the alarm
ring is due, you will hear a beep in the earpiece.
displayed.
If the call is from the operator, OPERATOR will be displayed.
If the call is from a payphone, PAYPHONE will be displayed.
If the call is from a ringback request, RINGBACK will be displayed.
8.1
Caller ID
If you have subscribed to a Caller ID Service, you will be able
to see your caller’s number on your handset (provided it is
not withheld) prior to answering the call. The display can
show the first 12 digits or characters of the phone numbers
and names.
26
Caller ID and the Calls list
If your caller’s name and number are stored in the
phonebook and a name/number match is found, you will see
the caller’s name on the display instead.
• If the caller’s number exactly matches an entry
stored in the phonebook, the display will alternate
between the name and the number. Press m to
see the caller’s number.
• If the telephone number is longer than 12 digits,
icon is displayed. Press m to see the
remaining digits.
8.2
Calls list
The Calls list stores details of your last 40 received calls,
including the phone number and date and time of the call.
The Calls list also alerts you when you have unanswered calls.
The caller’s details are stored in the Calls list whether or not
you have answered the call. The list is shared by all
handsets registered to the base. When the list is full, and a
new call is received, the oldest entry will be deleted
automatically.
• Press m again to see the time and date of the call.
• Press m again to access the option to store the
entry in your phonebook.
8.2.2
Dial a number in the Calls list
When a new call is received in the Calls list,
icon will
1. Press d to open the Calls list.
flash on the display in standby mode to alert you. When you
2. Scroll u or d to the entry you want.
3. Press < to dial the displayed entry.
have viewed the new call,
will remain.
icon disappears but
icon
8.2.3
Copy a Calls list number to the phonebook
8.2.1
1. Press dto open the Calls list. If there are no calls in the
list, the display shows EMPTY
View the Calls list
1. Press d to open the Calls list.
2. Scroll u or d to the entry you want.
3. Press m repeatedly until the display shows ADD ?
4. Press m again.
.
2. Press u or d to scroll through the list.
.
• If the call was answered,
icon is displayed as you
scroll to the entry. If the call was unanswered,
icon
The display shows NAME ?
.
is displayed as you scroll to the entry. When you reach
the end of the list, the handset will beep.
5. Enter the name and press m.
The number is displayed.
Caller ID and the Calls list
27
6. Edit the number if necessary, then press m.
7. Press u or d to select the ringer melody you want and
press m. The number is stored.
9. Using additional handsets
You can register up to five handsets to your S12 base to
extend your phone system without having to install extension
NOTE
See “ENTERING NAMES” and “WRITING TIPS” on
page 18.
Each S12 handset can be registered with up to four bases.
You can then select the base you prefer to use.
8.2.4
Delete an entry
If you have purchased a S12 multiple pack, all additional
handsets come pre-registered to the base.
1. Press d to open the Calls list.
2. Scroll u or d to the entry you want and press B.
If you have purchased an additional handset separately, you
must register it to your S12 base before it can be used.
The display shows DELETE ?
.
3. Press m to confirm or Bto cancel.
8.2.5 Delete the entire Calls list
9.1
NOTE
Registering an additional handset
1. Press d to open the Calls list.
Handset batteries must be fully charged before you start to
register. Hold your handset close to the base during the
registration process.
Handsets that were supplied with your S12 base are already
pre-registered.
2. Press and hold B.
The display shows DELETE ALL ?
.
3. Press m to confirm or Bto cancel.
On the base:
1. Press and hold a for 3 seconds until you hear two
beeps. The base will remain in registration mode for 90
seconds.
28
Using additional handsets
On the handset:
9.2
Register a different make of handset
to your S12 base
1. Press m, scroll d to REGISTER and press m.
2. Scroll d to REG BASE and press m.
IMPORTANT
DECT GAP Profile only guarantees that basic calling
functions will work correctly between different makes/types
of handset and base. There is a possibility that certain
devices such as Caller ID will not work correctly.
3. Enter the base number (1 - 4).
The base numbers that are already in use flashes. The
display shows SEARCHING...
.
4. When the handset finds the base signal, the display
On the base:
shows SEARCHING...X, where
identification number.
X
indicates the base
1. Press and hold a for 3 seconds until you hear two
beeps. The base will remain in registration mode for 90
seconds.
5. The display will ask for the PIN to be entered. Enter the
4 digit PIN code (default = 0000) and press m.
You will hear a beep if the registration is successful.
The handset is automatically assigned an available
handset number. Use this number when making
internal calls.
On the handset:
Follow the registration instructions given in your handset’s
user guide.
9.3
Select a base
If your S12 handset is registered to more than one base (e.g.
one at work and one at home), you can select which base to
use.
NOTE
If registration is not successful the first time, please repeat
the process again in case the base registration period ran
out of time. If the base is not found after a few seconds, the
handset returns to standby. Try registering again.
Each handset can be registered with up to four bases.
1. Press m, scroll d to REGISTER and press m.
The display shows SELECT BASE
.
If there are already 5 handsets registered to the base, the
registration will fail. You must de-register another handset
before you can register a new one.
Using additional handsets
29
2. Press m. All the bases that your handset has been
registered to will be displayed, e.g. BASE 1 2 3 4. The
currently selected base number flashes.
10. Help
No dial tone
•
•
•
Use only the telephone line cord supplied.
Check that the telephone line cord is connected properly.
Check that the mains power is connected properly and
switched on.
3. Enter the base number that you want to use.
Alternatively, press u or d to scroll to AUTO
.
4. Press m to confirm. You will hear a confirmation beep
and the display will return to the previous menu.
No display
•
Check that the batteries are inserted correctly and fully
charged. Use only approved rechargeable batteries
supplied.
NOTE
If you select AUTO, your handset will automatically search for
and connect to the base with the strongest signal.
•
•
Check that the handset is switched on. Press and hold
9.4
De-register a handset
n.
Use one handset to de-register another. You cannot
de-register the handset that you are using.
Reset the base by removing the batteries and
disconnecting the mains power. Wait for around 15
seconds before connecting it again. Allow up to one
minute for the handset and base to synchronize.
1. Press m, scroll d to SETUP and press m.
2. Scroll d to DEL HANDSET and press m.
3. Enter the 4 digit PIN code (default = 0000) and press m.
4. Enter the handset number that you want to de-register.
You will hear a confirmation beep and the display will
return to the previous menu.
icon flashes
•
•
Handset is out of range. Move closer to the base.
Make sure that the handset is registered to the base, see
page 28.
•
Check that the mains power is connected properly and
switched on.
Keypad does not seem to work
•
Check that the keypad lock is not on, see page 17.
30
Help
•
Check that you are at least one metre away from other
electrical equipment to avoid interference when
registering.
icon is not scrolling during charge
Adjust the handset slightly on the base.
Clean the charging contacts with a cloth moistened with
alcohol.
Check that the mains power is connected properly and
switched on.
•
•
Handset does not ring
•
•
•
The handset ringer volume may be set to Off, see
page 20.
The battery is full. When the handset is fully charged,
icon will appear steady on the display.
Base unit does not ring
•
The base ringer volume may be set to Off, see page 22.
No Caller ID
Check your subscription with your network operator, see
page 26.
The caller may have withheld their number.
The record cannot be found in your phonebook. Check
that you have the correct name/number stored in your
phonebook, with the full area code.
•
Noise interference on my phone or on other
electrical equipment nearby
•
•
•
Place your S12 at least one metre away from electrical
appliances or any metal obstructions to avoid any risk of
interference.
I have forgotten my PIN!
•
Restore your S12 to its default settings, see “6.7
Emergency default”, page 24.
Cannot register a handset to the base
•
You can register up to a maximum of 5 handsets to a S12
base. You must de-register a handset in order to register
a new one, see page 30.
•
Check that you have entered the correct PIN code
(default = 0000).
Help
31
6. Unplug this product from the wall outlet before cleaning.
Do not use liquid cleaners or aerosol cleaners. Use a
damp cloth for cleaning.
11. General information
IMPORTANT
This equipment is not designed to make emergency telephone
calls when the power fails. Alternative arrangements should be
made for access to emergency services.
7. Do not disassemble this product. If service or repair
work is required, contact the customer service helpline
found in this user's Guide.
8. Do not overload wall outlets and extension cords.
9. Avoid using during an electrical storm. Use a surge
protector to protect the equipment.
10. Do not use this phone to report a gas leak, especially if
you are in the vicinity of the gas line.
This product is intended for connection to analogue public
switched telephone networks and private switchboards in
Singapore.
Important safety instructions
Follow these safety precautions when using your phone to
reduce the risk of fire, electric shock, and injury to persons
or property:
CAUTION
To reduce the risk of fire, use only the supplied power
adaptor.
1. Keep all slits and openings of the phone unblocked. Do
not set the phone on a heating register or over a
radiator. Ensure that proper ventilation is provided at the
installation site.
2. Do not use while wet or while standing in water.
3. Do not use this product near water (for example, near a
bath tub, kitchen sink, or swimming pool).
4. Do not allow anything to rest on the power cord. Place
the power cord so that it will not be walked on.
5. Never insert objects of any kind into the product vents
as that may result in fire or electric shock.
Unplug this cordless phone immediately
from an outlet if:
•
•
•
The power cord or plug is damaged or frayed.
Liquid has been spilled on the product.
The product has been exposed to rain or water. Do not
retrieve the handset or base until after you have
unplugged the power and phone from the wall. Then
retrieve the unit by the unplugged cords.
The product has been dropped or the cabinet has been
damaged.
•
•
The product exhibits a distinct change in performance.
32
General information
10. To avoid interference to nearby appliances, do not place
the base of the phone on or near a TV, microwave oven,
or VCR.
Installation Guidelines
1. Read and understand all instructions and save them for
future reference.
2. Follow all warnings and instructions marked on the
product.
3. Do not install this product near a bath tub, sink, or
shower.
4. Operate this phone using only the power source that is
indicated on the marking label. If you are unsure of the
power supply to your home, consult with your dealer or
local power company.
5. Do not place this product on an unstable cart, stand, or
table. This product may fall, causing serious damage to
the product.
6. Adjust only those controls that are covered by the
operating instructions. Improper adjustment of other
controls may result in damage and will often require
extensive work to restore the product to normal
operation.
7. Clean this product with a soft, damp cloth. Do not use
chemicals or cleaning agents to clean this phone.
8. Use only the power supply that came with this unit.
Using other power supplies may damage the unit.
9. Because this phone operates on electricity, you should
have at least one phone in your home that could operate
without electricity in the case the power in your home
goes out.
Battery Safety Instructions
•
Do not burn, disassemble, mutilate, or puncture the
battery. The battery contains toxic materials that could be
released, resulting in injury.
CAUTION
There is a risk of explosion if you replace the battery with an
incorrect battery type. Use only the battery pack that came
with your phone or an authorized replacement
recommended by the manufacturer.
•
•
•
Keep battery packs out of the reach of children.
Remove battery packs if storing over 30 days.
Do not dispose of battery packs in fire, which could result
in explosion.
•
The rechargeable battery packs that power this product
must be disposed of properly and may need to be
recycled. Refer to your battery’s label for battery type.
Contact your local recycling center for proper disposal
methods.
SAVE THESE INSTRUCTIONS
General information
33
Cleaning
Product disposal instructions
•
Clean the handset and base (or charger) with a damp
(not wet) cloth, or an anti-static wipe.
Product disposal instructions for residential users
When you have no further use for it, please remove any
batteries and dispose of them and the product according to
your local authority’s recycling processes. For more
information, please contact your local authority or the retailer
where the product was purchased.
•
Never use household polish as this will damage the
product. Never use a dry cloth as this may cause static
shock.
Environmental
Product disposal instructions for business users
Business users should contact their suppliers and check the
terms and conditions of the purchase contract and ensure
that this product is not mixed with other commercial waste
for disposal.
•
•
Do not expose to direct sunlight.
The handset may become warm when the batteries are
being charged or during prolonged periods of use. This is
normal. However, we recommend that to avoid damage,
do not place the product on antique/veneered wood.
Do not place your product on carpets or other surfaces
which generate fibres, or place it in locations preventing
the free flow of air over its surfaces.
Do not submerge any part of your product in water and
do not use it in damp or humid conditions, such as
bathrooms.
•
•
Consumer Products and Accessories
Warranty
Thank you for purchasing this Motorola branded product
manufactured under license by Suncorp Technologies
Limited, 3001-3005 China Resources Building, 26 Harbour
Road, Wan Chai, Hong Kong. ("SUNCORP")
•
•
Do not expose your product to fire, explosives or other
hazardous conditions.
There is a slight chance that your phone could be
damaged by an electrical storm. We recommend that you
unplug the power and telephone line cord during an
electrical storm.
What Does this Warranty Cover?
Subject to the exclusions contained below, SUNCORP
warrants that this Motorola branded product ("Product") or
certified accessory ("Accessory") sold for use with this
product that it manufactured to be free from defects in
materials and workmanship under normal consumer usage
for the period outlined below. This Limited Warranty is your
exclusive warranty and is not transferable.
34
General information
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR OTHER FINANCIAL LOSS ARISING
OUT OF OR IN CONNECTION WITH THE ABILITY OR
INABILITY TO USE THE PRODUCTS OR ACCESSORIES
TO THE FULL EXTENT THESE DAMAGES MAY BE
DISCLAIMED BY LAW.
Who is covered?
This warranty extends only to the first consumer purchaser,
and is not transferable.
What will SUNCORP do?
SUNCORP or its authorized distributor at its option and within
a commercially reasonable time, will at no charge repair or
replace any Products or Accessories that does not conform to
this limited warranty. We may use functionally equivalent
reconditioned/ refurbished/ pre-owned or new Products,
Accessories or parts.
Some jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the
length of an implied warranty, so the above limitations or
exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that
vary from one jurisdiction to another.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
Products Covered
Length of Coverage
Consumer Products
One (1) year from the date of
the products original purchase
by the first consumer purchaser
of the product.
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED TO THE DURATION OF
THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR
REPLACEMENT PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO
EVENT SHALL MOTOROLA OR SUNCORP BE LIABLE,
WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT OR ACCESSORY,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
Consumer Accessories Ninety (90) days from the date
(battery, power supply(s) of the accessories original
and line cords)
purchase by the first consumer
purchaser of the product.
Consumer Products and The balance of the original
Accessories that are
Repaired or Replaced
warranty or for ninety (90)
days from the date returned to
the consumer, whichever is
longer.
General information
35
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts,
are excluded from coverage.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are
excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls
below 80% of their rated capacity and batteries that leak are
covered by this limited warranty.
Communication Services. Defects, damages, or the failure
of Products or Accessories due to any communication
service or signal you may subscribe to or use with the
Products or Accessories is excluded from coverage.
Abuse & Misuse. Defects or damage that result from: (a)
improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.)
to the surface of the product resulting from misuse; (b)
contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or food; (c)
use of the Products or Accessories for commercial purposes
or subjecting the Product or Accessory to abnormal usage or
conditions; or (d) other acts which are not the fault of
Motorola or SUNCORP are excluded from coverage.
How to Obtain Warranty Service or Other
Information?
To obtain service or information, please call: (65) 68412668.
Email: [email protected]
You will receive instructions on how to ship the Products or
Accessories at your expense and risk, to a SUNCORP
Authorized Repair Center.
Use of Non-Motorola branded Products and
To obtain service, you must include: (a) the Product or
Accessory; (b) the original proof of purchase (receipt) which
includes the date, place and seller of the Product; (c) if a
warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d)
a written description of the problem; and, most importantly;
(e) your address and telephone number.
Accessories. Defects or damage that result from the use of
Non-Motorola branded or certified Products or Accessories
or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or
damages resulting from service, testing, adjustment,
installation, maintenance, alteration, or modification in any
way by someone other than Motorola, SUNCORP or its
authorized service centers, are excluded from coverage.
36
General information
Technical Information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence
Number (REN), which is used to calculate the number of
items which may be connected to any one telephone line.
Your S12 has a REN of 1. A total REN of 4 is allowed. If the
total REN of 4 is exceeded, the telephones may not ring.
With different telephone types, there is no guarantee of
ringing, even when the REN is less than 4.
Any additional handsets and chargers that you register have
a REN of 0.
Connecting to a switchboard
This product is intended for use within Singapore for
connection to the public telephone network.
Recall
You may need to use the recall function if you are connected
to a switch. Contact your PABX supplier for further informa-
tion.
General information
37
Manufactured, distributed or sold by Suncorp
Technologies Ltd. , official licensee for this
product. MOTOROLA and the Stylized M Logo
are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC. and are
used under license. All other trademarks are the
property of their respective owners.
© 2012 Motorola Mobility, Inc. All rights reserved.
Version 8 (SG)
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