Konftel 300W User Manual

Conference phones for every situat
The Konftel 300W User Guide  
ENGLISH  
TAblE of ConTEnTs  
Deleting all conference groups ............... 23  
Displaying phonebook status.................. 23  
Description  
2
General.................................................. 2  
Maintenance .......................................... 2  
keypad................................................... 4  
Display screen........................................ 5  
Navigation and selection in menus ........... 6  
Recording  
24  
Starting a recording ...............................24  
Mute function........................................24  
Hold.....................................................24  
Ending a recording.................................24  
Listening to a recording......................... 25  
Managing recordings............................. 26  
Adjusting the recording indicator............ 26  
Displaying recording feature status......... 26  
General  
7
Unpacking ............................................. 7  
Connecting and installing the unit ............ 8  
Select connectivity option with the line  
mode..................................................... 9  
Using a computer ................................... 9  
Recharging batteries..............................10  
settings  
27  
DECT................................................... 27  
Selecting languages.............................. 27  
Deactivating keypad tones..................... 27  
Adjusting date and time ........................ 28  
Adjusting ring level volume .................... 28  
Adjusting Flash/R-pulse duration............ 28  
Adjusting microphone volume with  
mobile phone connected ....................... 29  
Adjusting sound (equaliZer).................... 29  
Changing text on the display screen........ 29  
Sleep mode.......................................... 29  
Upgrading............................................ 29  
Resetting............................................. 29  
Checking status.................................... 30  
Connect to a DECT system  
Registration ..........................................11  
Answering and making calls 13  
Answering calls......................................13  
Making calls..........................................13  
Making three-way calls (DECT)................14  
VoIP calls via a computer........................14  
Calls via mobile phones..........................15  
11  
During a call  
16  
Adjusting the speaker volume..................16  
Placing calls on temporary hold...............16  
Ending calls ..........................................16  
Switching lines during calls.....................17  
Upgrading software  
31  
Conference guide  
18  
Upgrading from a PC..............................31  
Creating conference groups.....................18  
Making conference group calls................18  
Making a temporary conference group  
optional accessories  
Troubleshooting  
32  
33  
34  
call (multi-party call) using the Instant  
Technical specifications  
Guide ...................................................19  
Displaying conference group participants .19  
Editing conference groups ..................... 20  
Deleting conference groups.................... 20  
Delete all conference groups.................. 20  
Conference guide settings ......................21  
Displaying conference guide status..........21  
Konftel DECT base station (accessories) . 36  
service and guarantee 37  
Phonebook  
22  
Searching for contacts .......................... 22  
Adding contacts ................................... 22  
Editing contacts ................................... 22  
Deleting contacts.................................. 23  
1
DEsCRiPTion  
GEnERAl  
The Konftel 300W is a battery-driven wireless conference phone that can be connected to  
DECT systems, mobile phones or PCs. It can be connected to a Konftel DECT base station  
or any GAP-compatible DECT system.  
The conference phone has a host of innovative features:  
• A fully wireless unit that provides talk time of up to 48 hours without having to  
recharge.  
• OmniSound® 2.0 audio technology.  
• USB connectivity allows the phone to be used to make VoIP calls.  
• The line mode enables you to combine and switch easily between connectivity tech-  
nologies – DECT, USB, mobile.  
• Conference guide for easy set-up of multiparty calls.  
• Record your meetings with an SD memory card so that you can listen to them later on.  
• Can be upgraded with smart features, making it future-proof.  
• Two-year guarantee.  
MAinTEnAnCE  
Clean the equipment with a soft, dry cloth. Never use liquids.  
2
DEsCRiPTion  
speaker  
Microphone  
Display screen  
Keypad  
lEDs  
sD memory  
card port  
lEDs  
Flashing blue  
Incoming call  
Steady blue light Call in progress  
Flashing red  
Hold, microphone and  
speaker turned off  
Steady red light  
Mute, microphone turned  
off  
battery  
Mini Usb port for  
PC connection  
Mobile phone  
connection  
security lock port  
Power supply port  
3
DEsCRiPTion  
KEyPAD  
UP ARRoW  
navigation in menus,  
MEnU,  
settings menu  
DoWn ARRoW  
navigation in menus,  
display of call list  
display of call list  
C,  
oK,  
no/end/back  
yes/confirm choice  
recording  
Answer/connect  
calls and flash  
increase volume  
Hang up/end call  
Decrease volume  
ConfEREnCE  
automatic dialling  
of conference  
groups  
MUTE  
the caller cannot  
hear you  
HolD  
puts a call on hold  
linE MoDE,  
connectivity options  
Alphanumerical buttons, phonebook  
Writing text  
Each button contains letters and characters – more than those shown on the button  
(see illustration below). Press the same button repeatedly to change to another charac-  
ter. If there are two letters under the same button that you want to enter one after the  
other, you need to pause slightly before entering the second letter.  
Press the C button to delete the last character you entered.  
(space) . - 1  
G H i 4  
A b C Å Ä Á À 2  
J K l 5  
D E f É È 3  
o Ö Ø Ñ 6  
W X y Z 9  
M
n
P Q R s 7  
T U V Ü Ú 8  
0
4
DEsCRiPTion  
DisPlAy sCREEn  
on Hook  
signal strength DECT  
Date  
Time  
battery charging  
fully charged  
< 1 hr talk time  
off Hook  
Call duration  
Recording indicator  
line menu  
Press linE to switch to and from this menu.  
Menu  
Press MEnU to switch to and from a menu.  
Current menu  
submenu  
Marked option – open by pressing oK button  
scrolling list  
(indication of where the marked option is in the list or menu)  
list of setting options:  
Existing settings  
Marked option – select by pressing oK button  
list of names:  
Marked name – select by pressing oK button  
5
DEsCRiPTion  
nAViGATion AnD sElECTion in MEnUs  
Press MEnU.  
Select the option you want from the menu using the arrow buttons.  
Confirm by pressing oK to select the marked option.  
Cancel the setting or go back one level in the menu by pressing C.  
Quit the menu by pressing MEnU again.  
Note that after you have made changes to a setting, you must press oK to activate  
the setting.  
It is possible to open a menu option directly by pressing the number button that  
corresponds to the position of the option in the menu (e.g. 1 to open PHONE BOOK  
and then 3 to select EDIT CONTACT).  
Writing style in instructions  
In the instructions, MEnU > sETTinGs (2) means you should:  
Press MEnU.  
Mark the sETTinGs option using the arrow buttons and confirm by pressing oK to  
open the menu (or press button number 2).  
Menu tree  
PHONE BOOK  
SETTINGS  
CONF GUIDE  
RECORDING  
STATUS  
SEARCH CONTACT  
ADD CONTACT  
EDIT CONTACT  
ERASE CONTACT  
ERASE ALL  
DECT  
LANGUAGE  
KEY TONE  
SEARCH GROUP  
ADD GROUP  
EDIT GROUP  
ERASE GROUP  
ERASE ALL  
SETTINGS  
PLAYBACK FILE  
RENAME FILE  
DELETE FILE  
DELETE ALL  
SETTINGS  
TIME DATE  
RING LEVEL  
FLASH  
STATUS  
STATUS  
STATUS  
MOBILE LEVEL  
EQUALIZER  
SCREEN TEXT  
SLEEP MODE  
UPGRADE  
FACTORY RESET  
6
GEnERAl  
UnPACKinG  
Check that all parts are included in the package. If any parts are missing, please  
contact your retailer.  
• The Konftel 300W conference phone  
• Battery  
• Charging cradle  
7.5 metre power cable for charging stand/Konftel 300W  
• AC adapter  
• 1.5 metre USB cable  
• Quick reference guides in different languages  
Packages with base station also include:  
• Konftel DECT Base station  
• AC adapter with 1.5 metre cable  
• 1.8 metre cable for line connection  
• Intermediate plugs for analogue connection  
• Quick reference guides in different languages  
7
GEnERAl  
ConnECTinG AnD insTAllinG THE UniT  
Open the battery cover and insert the battery as illustrated.  
Connect to a DECT system (see page 11), a mobile phone or a computer as illus-  
trated.  
(An optional phone cable is required for connection to mobile phones.)  
Mini Usb port
PC connecti
Place the conference phone in the middle of the table.  
Place the conference phone at least 20 cm from the users.  
8
GEnERAl  
sElECT ConnECTiViTy oPTion WiTH THE linE MoDE  
The unit is pre-programmed for a DECT connection but it is possible to switch between  
and combine all available connectivity options.  
Press the linE MoDE key.  
Select the connection you want and press oK to confirm.  
The box in front of the selected option is filled in which indicates that this connectivity option  
can be used for calls.  
Press the linE MoDE key again to close the line mode.  
Remove a connectivity option in the same way.  
If you have selected MOBILE, you connect the call on the mobile phone and via  
USB use a software program in the PC (see pages 14 and 15).  
You can add another line, end a line or switch between connected lines during a  
call.  
UsinG A CoMPUTER  
When connected to the PC, the Konftel 300W acts as a loudspeaker and microphone  
when making VoIP calls. VoIP calls are transmitted as data packets over the network/  
Internet. For calls via PCs, you need VoIP software (e.g. Skype®) or a service for web  
meetings whereby several users can communicate and share documents via their web  
browser or special client software.  
Connect the Konftel 300W to a computer using the USB cable provided.  
Select Konftel 300W Usb Audio as the sound unit in the computer’s settings.  
Press the linE MoDE key.  
Select Usb and press oK to confirm.  
9
GEnERAl  
RECHARGinG bATTERiEs  
The Konftel 300W lets you know when the battery’s remaining capacity is less than  
one hour of talk time. An audible signal is emitted and the LEDs flash three times. The  
battery recharging symbol on the display screen will also start flashing.  
Recharge the Konftel 300W by placing it on the charging stand.  
The battery can also be recharged by plugging the power cable into the Konftel  
300W.  
batteries  
The battery has a button to display the battery’s remaining capacity.  
The Konftel 300W comes with a charged battery, but it may need recharging to full  
capacity depending on how long it has been in storage.  
A fully-charged battery provides talk time of about 48 hours or 20 days of standby  
time. The Konftel 300W automatically switches to sleep mode after a few minutes of  
inactivity.  
Warning!  
• Do not attempt to open or modify the battery.  
• Do not expose the battery to moisture or extreme heat.  
• Extreme heat, short-circuiting or any attempt to modify the battery may cause it to  
ignite or explode.  
• Only use the battery provided or a Konftel-recommended replacement battery.  
battery charger (optional)  
The optional battery charger allows for external recharging of one or two batteries.  
Charge status is denoted by the LED for each charging channel on the charger. The LED  
is red during charging and green when the battery is fully charged. A red flashing LED  
indicates that the battery is damaged and must be replaced.  
10  
ConnECT To A DECT sysTEM  
The Konftel 300W connects to different makes of GAP-compatible DECT systems. The  
Konftel 300W plus Konftel DECT base station package provides a solution for offices  
without a compatible DECT system.  
REGisTRATion  
The Konftel 300W has to be registered with a base station before it can be used. Note  
that both the base station and the Konftel 300W have to be put into registration mode.  
Here we explain how to register in a Konftel DECT base station. To register your Konftel  
300W in other makes of base station, simply follow the same procedure. Please refer to  
your base station instruction manual or contact your company’s switchboard administra-  
tor if you are unsure.  
If you have purchased a Konftel 300W with a Konftel base station, the conference  
phone will already be registered with the base station. You will only need to register  
if you have purchased the base station separately or are using a different make of  
base station.  
Put the Konftel DECT base station in registration mode  
Hold down the key/LED on the base station for at least 3 seconds.  
The LED flashes rapidly.  
The base station is now in registration mode. Once registration has been completed, the LED  
will stop flashing. If the base station does not identify a DECT phone within 10 minutes, the  
registration mode will switch off automatically.  
A Konftel DECT Base station is automatically set to registration mode when it is  
connected to the power supply.  
Key and lED  
11  
ConnECT To A DECT sysTEM  
Registering the Konftel 300W with a DECT base station  
Select MEnU > sETTinGs > DECT > REGisTER (2,1,2) to start the registration  
guide in the Konftel 300W.  
Please note that you must confirm all your choices by pressing oK.  
Select base (1–4).  
Four base stations can be registered in the Konftel 300W. If no base station has  
been programmed, choose no. 1. Numbers being used are indicated by a filled box.  
Enter the base station’s security code (PIN code).  
The code is 0000 for the Konftel DECT base station. Check with your company’s  
switchboard administrator if a different DECT system is being used.  
The Konftel 300W is now in registration mode and is searching for a base station in registration  
mode. Wait until you receive confirmation that registration has been completed. (The base  
station has to be in registration mode.)  
Registration can be interrupted by pressing C. If registration was successful, the  
word READy will appear in the display.  
The Konftel 300W is now ready to use.  
Please see page 27 for other menu options and settings.  
if registration was not successful  
If registration was not successful, the word fail will appear in the display. Possible  
reasons for this:  
• Incorrect security code (check with your company’s switchboard administrator)  
• Incorrect or missing PARK code (check with your company’s switchboard adminis-  
trator)  
• No base station within range or not activated in registration mode  
12  
AnsWERinG AnD MAKinG CAlls  
AnsWERinG CAlls  
A ring tone is heard and the blue LEDs start flashing.  
Press to answer.  
The LEDs show a steady blue light. The duration of the call is shown on the display screen.  
MAKinG CAlls  
Dial the number.  
Press  
.
The number is called and the LEDs show a steady blue light. The duration of the call is shown  
on the display screen.  
Or:  
Press  
.
Dial the number.  
The number is called and the LEDs show a steady blue light. The duration of the call is shown  
on the display screen.  
Redialling  
Press an arrow button.  
The last number that you dialled appears on the display screen.  
Use the arrow buttons to look through previously dialled numbers.  
Press  
.
The number you select is dialled.  
Calling from the phonebook  
Please turn to page 22 for instructions on adding and updating contacts in the phone-  
book.  
Press and hold down a number button for two seconds.  
The phonebook appears on the display screen. The pre-programmed names appear in alphabeti-  
cal order, starting with the number button’s first letter.  
Use the arrow buttons to look through the phonebook.  
Press  
.
The contact you select is dialled.  
13  
AnsWERinG AnD MAKinG CAlls  
MAKinG THREE-WAy CAlls (DECT)  
The simplest way to set up a multi-party call is to use the conference guide (see page  
18). You can connect another party to an on-going call as follows. During a call, the  
button acts as Flash/R-pulse, which means it transmits commands to the PBX.  
This description applies for DECT calls only.  
Please note that you may have to use keys other than F3 and F to send commands  
to the PBX/phone operator to link a call and return to an active call. Contact your  
switchboard administrator if these command keys do not work. The flash/R-pulse  
time may also need to be changed (see page 28).  
Press  
(f).  
A second dialling tone is heard.  
Dial the second participant’s number and wait for an answer.  
Press the  
(f) button and then 3.  
All three participants are now linked together in one call.  
if you don’t get an answer when you dial the second number  
Go back to the first call by pressing  
(f).  
VoiP CAlls ViA A CoMPUTER  
For these instructions, it is assumed that the computer is turned on, the VoIP software  
(e.g. web meeting software or Skype®) is running, that the Konftel 300W is connected  
via the USB cable to the computer and that Konftel 300W Usb Audio is selected as the  
sound unit in the computer’s settings.  
line mode  
Press linE MoDE and select USB as a phone line. Press oK to confirm.  
The box in front of USB is filled in which indicates that this connectivity option can be used for  
calls.  
Other connectivity options can be deselected in the same way if they are not going  
to be used.  
You can combine all available connectivity options.  
Press the linE MoDE key again to close the line mode.  
You can add another line, end a line or switch between connected lines during a call.  
Making VoiP calls  
Press  
.
The Konftel 300W has now been put into call mode and the LEDs show a steady blue light.  
14  
AnsWERinG AnD MAKinG CAlls  
Indicate whether you want to connect a call with one user or several users in the  
computer’s VoIP software.  
The Konftel 300W functions as a speaker and microphone for the computer.  
Answering a VoiP call  
Press  
.
The Konftel 300W has now been put into call mode and the LEDs show a steady blue light.  
Indicate whether you want to start the call by answering in the computer’s VoIP  
software.  
The Konftel 300W functions as a speaker and microphone for the computer.  
Ending a VoiP call  
End the call in the computer’s VoIP software and put the Konftel 300W on stand-by  
by pressing  
.
The Konftel 300W now only functions as a speaker for the computer.  
CAlls ViA MobilE PHonEs  
For these instructions, it is assumed that the Konftel 300W is connected to a mobile  
phone via a cable (optional accessory).  
select mobile as the telephone line  
Press linE MoDE and select MOBILE as a phone line. Press oK to confirm.  
The box in front of MOBILE is filled in which indicates that this connectivity option can be used  
for calls.  
Other connectivity options can be deselected in the same way if they are not going  
to be used.  
You can combine all available connectivity options.  
Press the linE MoDE key again to close the line mode.  
You can add another line, end a line or switch between connected lines during a call.  
Making calls using a mobile phone  
Press  
to activate Konftel 300W.  
Dial the number on the mobile phone as you normally would.  
The Konftel 300W now functions as a speaker and microphone for the mobile phone. The LEDs  
show a steady blue light.  
Ending calls  
Ending the call on the mobile phone.  
Press  
to turn off the Konftel 300W.  
15  
DURinG A CAll  
ADJUsTinG THE sPEAKER VolUME  
Adjust the speaker volume using the buttons  
and  
.
Adjusting the speaker volume when multiple lines are connected  
If you have selected multiple lines, you can adjust the volume level for each line. This is  
useful if the lines have different volume levels.  
Press the  
or  
key to display the current volume setting.  
The current main volume appears on the display screen. Above it are three smaller  
volume indicators which can be used to adjust the different connection lines.  
Increase or decrease the speaker volume for all lines in the normal way using the  
and  
keys.  
Use the arrow keys to mark one of the connected lines.  
Adjust the speaker volume for the selected connection line using the keys  
.
and  
PlACinG CAlls on TEMPoRARy HolD  
Mute  
Press  
(Mute) to turn off the microphone.  
The LEDs change from blue to red. The other party cannot hear what you are saying.  
Press  
(Mute) to reconnect the call.  
Hold  
Press HolD to put the call on hold.  
The LEDs change from blue to flashing red. Both the microphone and the speaker are turned off  
and the call is on hold.  
Press HolD to reconnect the call.  
EnDinG CAlls  
End the call by pressing  
.
16  
DURinG A CAll  
sWiTCHinG linEs DURinG CAlls  
Connecting a new line during a call  
You can add another line or switch between connected lines during a call.  
Press the linE MoDE button during the call.  
An indicator appears on the display screen in front of the selected line(s).  
Use the arrow buttons to mark the line you want to connect and confirm your choice  
by pressing oK.  
If you selected USB or MOBILE, this line will open. You then connect the call via the computer  
or mobile phone.  
If you selected DECT, you will hear a dialling tone. You then dial the number on the Konftel  
300W or use the Phonebook.  
Press the linE MoDE key again to close the line mode.  
Putting a line on hold during a call  
Press the linE MoDE button during the call.  
Use the arrow buttons to mark the line you want to put on hold and press the HolD  
button.  
The indicator in front of the selected line starts to flash.  
Repeat the above to reconnect the line.  
Press the linE MoDE key again to close the line mode.  
Disconnecting a line during a call  
Press the linE MoDE button during the call.  
Use the arrow buttons to mark the line you want to disconnect and confirm your  
choice by pressing  
.
The indicator in front of the selected line goes out and the line is disconnected. The other calls  
can continue.  
Press the linE MoDE key again to close the line mode.  
17  
ConfEREnCE GUiDE  
The conference guide allows you to create 20 conference groups with up to six people in  
each. You can now call the participants in a meeting by simply pressing a few buttons.  
You may need to adjust some settings in your Konftel 300W to make it compatible with  
your PBX. Please turn to page 21 in this User Guide for more details.  
Please note that the conference guide is used for DECT calls. Calls via USB are  
connected via the PC and calls via MOBILE from the mobile phone.  
Entering text with the keypad  
Please turn to page 4 for instructions on using the keypad to enter text.  
CREATinG ConfEREnCE GRoUPs  
Select MEnU > Conf GUiDE > ADD GRoUP (3,2).  
Enter a group name and press oK to confirm.  
Press oK to enter the first person.  
Write the name of the first person and press oK to confirm. Enter the number and  
press oK to confirm.  
Press oK to add another person and repeat the above steps.  
Conclude by pressing C.  
MAKinG ConfEREnCE GRoUP CAlls  
Press the  
(Conference) button.  
Select the conference group you want to call.  
You can use the arrow buttons to press an alphanumeric button to jump to the first  
name that starts with that letter in the list.  
Press oK if you want to see who is in the group before you make the call.  
(Then press oK again or  
to call.)  
Press  
directly if you want to make the call without first checking who is in the  
group.  
The Konftel 300W dials the first person and asks you to confirm when the person answers.  
Press oK when the first person has answered.  
Continue in the same way for each person in the group.  
18  
ConfEREnCE GUiDE  
if you don’t get an answer  
Press C if one of the persons you are trying to call does not answer.  
The conference guide will ask you if you want to redial that person.  
Either press oK or C.  
If you decide not to redial (C) you will be asked if you want to end the conference guide or  
continue to the next person.  
Press oK to continue and C to end the guide.  
When the guide has ended, you will be connected with up to six people and ready to start your  
conference.  
Please note that you can also call a conference group via SEARCH GROUP in the  
CONF GUIDE menu.  
MAKinG A TEMPoRARy ConfEREnCE GRoUP CAll  
(MUlTi-PARTy CAll) UsinG THE insTAnT GUiDE  
Press the  
(Conference) button.  
Select INSTANT with the arrow buttons. Press oK to confirm.  
The Instant guide asks you to dial the first number.  
Dial the first person’s telephone number. Press oK to confirm.  
Press oK when the first person has answered.  
Press oK to call another person and repeat the above steps. Press C when you have  
called all the persons you want for your meeting.  
If one of the persons does not answer, follow the steps for calling a saved conference  
group (see above).  
DisPlAyinG ConfEREnCE GRoUP PARTiCiPAnTs  
Select MEnU > Conf GUiDE > sEARCH GRoUP.  
Mark the group you want and press oK.  
The names of the conference group participants are displayed.  
Press C to return to the CONFERENCE GUIDE menu or MEnU to exit the menu.  
Press oK or  
to dial the group.  
19  
ConfEREnCE GUiDE  
EDiTinG ConfEREnCE GRoUPs  
Select MEnU > Conf GUiDE > EDiT GRoUP (3,3).  
Here, you can change the name of a conference group, add or delete a person from a  
group and change a person’s name and phone number.  
Mark your choice of option in the menu and press oK to confirm.  
The names of the conference groups are displayed.  
Mark the group you want to change and press oK to confirm.  
Mark a person you want to change and press oK to confirm.  
Make the change and press oK to confirm.  
Delete a number or a letter in a name by pressing C. If you want to cancel the  
change you are making and leave the name or number as they were, press C until  
the CONFERENCE GUIDE menu appears.  
DElETinG ConfEREnCE GRoUPs  
Select MEnU > Conf GUiDE > ERAsE GRoUP (3,4).  
Mark the group you want to delete and press oK.  
Confirm that you really want to delete the group by pressing oK or cancel the dele-  
tion of a group by pressing C.  
DElETE All ConfEREnCE GRoUPs  
Select MEnU > Conf GUiDE > ERAsE All (3,5).  
Confirm that you really want to delete all groups by pressing oK or cancel the dele-  
tion of all groups by pressing C.  
20  
ConfEREnCE GUiDE  
ConfEREnCE GUiDE sETTinGs  
When a multi-party call is going to be connected, a special signal (flash or R-pulse) is  
produced which transmits the command (request, return and conference) to the PBX.  
It may be necessary to change the type of signal if calls are connected via a PBX.  
Different PBXs may require different signals. These requirements should be specified  
in the technical data for the PBX. Settings for the most common PBXs are listed on  
Konftel’s website.  
Select MEnU > Conf GUiDE > sETTinGs (3,6).  
Enter the command for a request for a new dialling tone and press oK to confirm.  
(“F” is the default setting)  
Enter the command to connect everyone to a multi-party call and press oK to  
confirm. (“F3” is the default setting)  
Enter the command to return to your original call and press oK to confirm. (“F” is  
the default setting)  
if you experience problems making multi-party calls  
It may be necessary to change the duration of the pulse so that it works with your PBX.  
Read “Adjusting Flash/R-pulse duration” on page 28.  
Your PBX may not be programmed to admit multi-party calls or the procedure may be  
different. Please contact your telephone administrator or service provider.  
DisPlAyinG ConfEREnCE GUiDE sTATUs  
Select MEnU > Conf GUiDE > sTATUs (3,7).  
The display screen indicates the number of conference groups already stored plus how many  
more groups can be added.  
21  
PHonEbooK  
The Konftel 300W has a phonebook that holds up to 200 entries. See page 13 for  
making calls via the phonebook.  
Entering text with the keypad  
Please turn to page 4 for instructions on using the keypad to enter text.  
sEARCHinG foR ConTACTs  
The simplest way to search for a contact in the address book is to hold down a  
number button for two seconds (see page 13). You can also search for a contact via  
the PHONEBOOK menu.  
Select MEnU > PHonE booK > sEARCH ConTACT (1,1).  
Mark the contact you want.  
You can use the arrow buttons to press an alphanumeric button to jump to the first  
name that starts with that letter in the list.  
Press oK or  
or MEnU to exit the menu.  
to dial the selected contact, C to return to the PHONEBOOK menu  
ADDinG ConTACTs  
Select MEnU > PHonE booK > ADD ConTACT (1,2).  
Enter the name of the contact and press oK to confirm.  
Write the number and press oK to confirm.  
Press oK to add another contact or MEnU to exit the menu.  
EDiTinG ConTACTs  
Select MEnU > PHonE booK > EDiT ConTACT (1,3).  
Mark the contact you want to change. Press oK to confirm.  
Make the change and press oK to confirm.  
Delete a number or a letter in a name by pressing C. If you want to cancel the  
change you are making and leave the name or number as they were, press C until  
the PHONEBOOK menu appears.  
22  
PHonEbooK  
DElETinG ConTACTs  
Select MEnU > PHonE booK > ERAsE ConTACT (1,4).  
Mark the contact you want to delete and press oK.  
Confirm that you really want to delete the contact by pressing oK or cancel the  
deletion of a contact by pressing C.  
DElETinG All ConfEREnCE GRoUPs  
Select MEnU > PHonE booK > ERAsE All (1,5).  
Confirm that you really want to delete all contacts by pressing oK or cancel the  
deletion of a contact by pressing C.  
DisPlAyinG PHonEbooK sTATUs  
Select MEnU > PHonE booK > sTATUs (1,6).  
The display screen indicates the number of contacts already stored plus how many more  
contacts can be added.  
23  
RECoRDinG  
It is possible to record a phone conference on an SD (Secure Digital) memory card  
so you can listen to it later on. It is possible to record a call in progress and use the  
Konftel 300W as a dictaphone.  
A flashing symbol appears on the display screen during recording. A beep is heard every  
20 seconds so that other parties in the call know it is being recorded. The beep can be  
turned off (see page 26).  
The recorded call is saved on the memory card. The document is named after the time  
at which the recording began (e.g. 14-35-01.wav) and is saved in a folder with the  
current date. This name can be changed after the recording has ended (see page 26).  
sTARTinG A RECoRDinG  
Remember to notify all parties in the call before you start recording.  
Press the REC/C button for two seconds and press oK to confirm.  
The recording symbol flashes on the display screen.  
MUTE fUnCTion  
Press the  
The LEDs change from blue to red.  
(Mute) button during a call to turn the microphone off.  
The other party cannot hear what you are saying and only the called party is recorded.  
HolD  
Press HolD during the call to put the call on hold.  
The LEDs change from blue to flashing red.  
Both the microphone and the speaker are turned off and the call is on hold. None of the parties  
will now be recorded.  
EnDinG A RECoRDinG  
Press the REC/C button for two seconds and press oK to confirm.  
The recording symbol is no longer displayed on the screen.  
If you are recording a call and the call is ended, you will be asked if you want to  
stop recording.  
24  
RECoRDinG  
lisTEninG To A RECoRDinG  
You can listen to a recorded phone conference on your Konftel 300W or a computer  
using an SD memory card reader. Recordings are saved in .wav format and can be  
played back on your choice of media player.  
Listening to recordings on the Konftel 300W:  
Select MEnU > RECoRDinG > PlAybACK filE (4,1).  
Mark the folder you want (date) and press oK to confirm.  
A list of all recordings for the specified date is displayed. Names, date, time and length are  
displayed for each recording.  
Mark the recording you want and start the playback by pressing oK.  
Adjusting the speaker volume  
Increase the volume using the  
button and lower it using  
.
Pause playback  
Pause the playback by pressing oK.  
Restart playback by pressing oK again.  
Move forward in the recording during playback  
Move forward in the recording by pressing arrow down or backward by pressing  
arrow up.  
The recording advances about 10 seconds every time you press the button.  
You can also jump further forward in the recording:  
Key 3 – forward 1 minute  
Key 6 – forward 10 minutes  
Key 1 – backward 1 minute  
Key 4 – backward 10 minutes  
stop playback  
Stop the playback by pressing C.  
25  
RECoRDinG  
MAnAGinG RECoRDinGs  
Editing the name of a recording  
The recording is named by default with the time at which the recording started.  
Select MEnU > RECoRDinG > EDiT filE (4,2).  
Mark the folder you want and press oK to confirm.  
Mark the recording to be edited and press oK.  
Make the change and press oK to confirm.  
Delete a number or a letter in a name by pressing C.  
If you want to cancel the change you are making and leave the name or number as they  
were, press C several times until the RECORDING menu appears.  
Deleting a recording  
Select MEnU > RECoRDinG > DElETE filE (4,3).  
Mark the folder you want and press oK.  
Mark the recording to be deleted and press oK.  
Confirm that you really want to delete the recording by pressing oK again, or cancel  
the deletion of a recording by pressing C.  
Deleting all recordings  
Select MEnU > RECoRDinG > DElETE All (4,4).  
Confirm that you really want to delete all recordings by pressing oK again, or cancel  
the deletion of a recording by pressing C.  
ADJUsTinG THE RECoRDinG inDiCAToR  
A short beep is heard every 20 seconds so that all the parties in the call know it is  
being recorded. This feature can be turned off.  
Select MEnU > RECoRDinG > sETTinGs (4,5).  
Select your choice and press oK to confirm.  
DisPlAyinG RECoRDinG fEATURE sTATUs  
Select MEnU > RECoRDinG > sTATUs (4,6).  
The display screen indicates the number of recordings, the total length of recorded calls and  
how many hours of recording time are left before the memory card is full.  
26  
sETTinGs  
DECT  
select a base station  
Select MEnU > sETTinGs > DECT > bAsE (2,1,1).  
The AUTO option and the base stations that are registered are displayed as options in the menu.  
AUTO means that the Konftel 300W automatically selects the registered base station  
that has the greatest signal strength.  
Registering with a base station  
Select MEnU > sETTinGs > DECT > REGisTER (2,1,2).  
The Konftel 300W registration guide starts.  
See page 12 for a detailed description of the registration process.  
Deregistering from a base station  
This option only works with a Konftel DECT base station.  
Select MEnU > sETTinGs > DECT > DEREGisTER (2,1,3).  
The Konftel 300W retrieves a list of the handsets that have been registered with that particular  
Konftel DECT base station. There is a filled box in front of the name of the handset that you are  
using (Konftel 300W).  
Mark the handset you want to deregister and press oK to deregister it.  
Enter the base station’s PIN code (0000) and confirm your choice by pressing oK.  
sElECTinG lAnGUAGEs  
Select MEnU > sETTinGs > lAnGUAGE (2,2).  
Select the language you want and press oK to confirm.  
DEACTiVATinG KEyPAD TonEs  
You can select whether or not you want a tone to be heard when you press a button.  
Note that this setting does not affect the tone you hear when you dial a number in call  
mode.  
Select MEnU > sETTinGs > KEy TonE (2,3).  
Select your choice and press oK to confirm.  
27  
sETTinGs  
ADJUsTinG DATE AnD TiME  
Changing the date  
Select MEnU > sETTinGs > TiME DATE > DATE (2,4,1).  
Change the flashing figures for the year using the arrow buttons or by entering the  
figures on the keypad. Press oK to confirm and to continue to the month, and then  
proceed in the same way for the day.  
Changing the time  
Select MEnU > sETTinGs > TiME DATE > TiME (2,4,2).  
Change the flashing figures for the hour using the arrow buttons or by entering the  
figures on the keypad. Press oK to confirm and to continue to minutes.  
Changing the time format  
Select MEnU > sETTinGs > TiME DATE > TiME foRMAT (2,4,4).  
Select either a 12-hour or a 24-hour format using the arrow buttons and press oK  
to confirm your choice.  
ADJUsTinG RinG lEVEl VolUME  
Select MEnU > sETTinGs > RinG lEVEl (2,5).  
Select your choice and press oK to confirm.  
There are six volume levels plus a silent mode. You will hear the ring tone for each  
level you select. If you select silent mode, an LED on the phone flashes when an  
incoming call is received.  
ADJUsTinG flAsH/R-PUlsE DURATion  
The R pulse/Flash (Register recall) is used to request a new line from the PBX. Different  
countries and PBXs may require different durations for activating the pulse. Duration  
requirements should be specified in the technical data for the PBXs.  
Select MEnU > sETTinGs > flAsH (2,6).  
Select your choice and press oK to confirm.  
Applicable settings:  
100 ms – Scandinavia, Europe, Siemens HiPath  
300 ms – Germany, France, Israel  
500 ms – USA  
28  
sETTinGs  
ADJUsTinG MiCRoPHonE VolUME WiTH MobilE PHonE  
ConnECTED  
The Konftel 300W microphone has seven volume settings, so if the volume of calls via  
Mobile phones is too soft or too loud, you can easily adjust it to the right level.  
Select MEnU > sETTinGs > MobilE lEVEl (2,7).  
Select your choice and press oK to confirm.  
ADJUsTinG soUnD (EQUAliZER)  
The sound reproduction can be adjusted to the required pitch (SOFT, NEUTRAL and  
BRIGHT).  
Select MEnU > sETTinGs > MobilE lEVEl (2,8).  
Select your choice and press oK to confirm.  
CHAnGinG TEXT on THE DisPlAy sCREEn  
The text on the display screen can be changed when the Konftel 300W is on hook.  
Select MEnU > sETTinGs > sCREEn TEXT (2,9).  
Delete existing text using C and enter your new text. Press oK to confirm.  
slEEP MoDE  
It is possible to deactivate the sleep mode.  
Välj MEnU > sETTinGs > slEEP MoDE (2,0).  
UPGRADinG  
This menu option restarts the Konftel 300W in upgrade mode. See page 31.  
REsETTinG  
There is a menu option under SETTINGS that resets all settings to default. Please note  
that this also deletes all contacts in the phonebook and all groups saved in the confer-  
ence guide.  
Select MEnU > sETTinGs > fACToRy REsET.  
Confirm that you really want to reset the settings to default by pressing oK again, or  
cancel the resetting procedure by pressing C.  
29  
sETTinGs  
CHECKinG sTATUs  
If you need to check the software version or serial number.  
Select MEnU > sTATUs (5).  
30  
UPGRADinG sofTWARE  
The Konftel 300W is continually being developed with smart features and the software  
can be upgraded to ensure the unit is always running the latest software version.  
UPGRADinG fRoM A PC  
installing Konftel PC suite  
Click to download Konftel PC Suite.  
Install the software on your computer.  
Follow the instructions given by the installation program.  
We recommend that you open and read the installation instructions document  
(PDF).  
Restart the Konftel 300W in upgrade mode  
Connect the Konftel 300W to the PC using the USB cable.  
Select MEnU > sETTinGs > UPGRADinG.  
Confirm that you want to restart in upgrade mode by pressing oK or cancel the  
restart procedure by pressing C.  
You can also restart the unit in upgrade mode by holding down the Menu key while  
the Konftel 300W is being started – i.e. the battery is inserted.  
Updating software  
Start the Konftel PC Suite software on your computer from the Start menu.  
Follow the instructions that the software guide gives you.  
We recommend that you open and read the installation instructions document  
(PDF).  
We recommend that you let Konftel PC Suite automatically download and install the  
latest version from Konftel’s website. You can also install a Konftel firmware file that  
has already been downloaded to the PC’s hard drive.  
31  
oPTionAl ACCEssoRiEs  
Please visit Konftel’s website www.konftel.com/300W.  
32  
TRoUblEsHooTinG  
If your Konftel 300W is not working properly:  
If there is no dialling tone, check that an DECT line has been selected.  
Check that the Konftel 300W is within range for a DECT base station and that it is  
registered with the base station.  
Check that the microphone is turned on during the call. The blue microphone LEDs  
must be lit.  
If the Konftel 300W needs to wait for a second dialling tone, you should enter a pause  
using the pause/mute button when entering a telephone number as an instruction or in  
the phonebook.  
If the 300W is exposed to electrostatic discharge, the caller ID function may malfunc-  
tion. The unit may require a reset by the user.”  
You can find more FAQ on the Konftel website, www.konftel.com/300W.  
33  
TECHniCAl sPECifiCATions  
Size  
Diameter 240 mm, height 77 mm  
Weight  
1 kg  
Colour  
Liquorice black  
Display screen  
Keypad  
Illuminated graphics (LCD), 128x64  
Alphanumerical 0–9, *, flash/R, off, mute, hold, volume up,  
volume down, 5 buttons for menu navigation, line mode,  
conference guide  
Anti-theft protection  
Memory  
Kensington security slot  
Support for SD memory cards up to 2 GB  
Upgrades  
The Konftel PC Suite upgrades Konftel 300W software via the  
USB connection  
Connectivity  
Wireless  
DECT / DECT 6.0, GAP-compatible  
USB 2.0 Mini B  
PC connection  
Mobile connection  
Power supply  
6/6 DEC  
Battery: Emerging Power Li 18S, 7.2 V 5200 mAh Lithium ion  
Konftel 300W charging cradle  
Konftel charging station  
AC adapter  
Model S024EM1400150  
100–240 V AC / 14 V DC, 1.5 A  
Audio  
Technology  
Microphone  
Reception area  
Speakers  
OmniSound® 2.0 Wideband  
Omni-directional  
Up to 30 metres2, >10 people  
Frequency band 200–3300 Hz, analogue line (DECT)  
200–7000 Hz, USB VoIP  
Volume  
90 dB SPL 0.5 m  
Equalizer  
Three pitches: soft, neutral, bright  
34  
TECHniCAl sPECifiCATions  
Environment  
Temperature  
5°–40°C  
20–80% condensation free  
Relative humidity  
Recommended acoustic conditions  
Reverberation period: 0.5 S Rt 60  
Background noise: 45 dBA  
Approvals  
Radio/Telecommunication EN301406, ES 203021-1, ES 203021-2, ES 203021-3,  
EN 301 489 V1.8.1 (2008-04), EN 301489-6, EN55022,  
EN55024, EN61000-3-2, EN61000-3-3,  
FCC Part 68, FCC Part 15 subpart D  
Electrical safety  
IEC 60950-1:2005, EN 60950-1:2006 and A11, ANSI/UL  
60950-1-2007, CAN/CSA-C22.2 No. 60950-1-07  
35  
TECHniCAl sPECifiCATions  
KonfTEl DECT bAsE sTATion (ACCEssoRiEs)  
Power supply  
AC adapter ZDA060060m-N (m=US, EU, BS)  
100–240 V AC / 6 V DC, 600 mA  
Cable length  
Tele connection  
Compatibility  
2 metres  
Analogue PBX or PSTN, RJ-11  
A Konftel DECT base station is GAP-compatible and can be  
connected to analogue lines or any PBX equipped with an  
analogue extension.  
Up to 7 GAP-compatible DECT units can be connected to a  
Konftel DECT base station, EU version  
Up to 4 GAP-compatible DECT units can be connected to a  
Konftel DECT base station, US version  
Dimensions  
Weight  
175x160 mm  
240 grams  
Approvals  
Electrical safety  
EMC  
EN60950:2001  
EN301489-01/06:2008,  
EN55022, EN55024, EN61000-3-2, EN61000-3-3  
DECT/radio  
GAP standard  
Tele  
European DECT standard: EN301406-v1.5.1 2003  
TBR22  
TBR21:1998  
36  
sERViCE AnD GUARAnTEE  
If anything is wrong with your Konftel unit, please contact the place of purchase.  
Guarantee  
We give a two-year guarantee on our conference telephones.  
service  
Service is offered after the expiration of the guarantee. Please contact your retailer and  
ask for a cost estimate.  
Konftel support  
If you have any questions about the guarantee and service, please contact your Konftel  
support centre  
Europe: +46(0)90-706 489 (Monday–Friday 8.00–17.00 GMT+1)  
UsA and Canada:  
+1 866-606-4728 (Monday–Friday 08.00–17.00 GMT-8)  
37  
38  
Konftel is a leading company within loudspeaker communication and audio technology. We develop  
and sell products and technology for telephone conferences based on cutting-edge expertise within  
acoustics and digital signal processing. A key attribute of our products is that all the conference  
telephones have built-in, high-quality audio technology – OmniSound® providing crystal-clear  
sound. Read more about Konftel and our products on www.konftel.com.  
Konftel AB, Box 268, SE-901 06 Umeå, Sweden  
Phone: +46 90 706 489 Fax: +46 90 131 435 E-mail: [email protected]  
www.konftel.com  
110104-61-001 Rev 2e  

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