For models:
C-13010
C-13011
C-20010
COLOR TELEVISION
USER’S GUIDE
AV-20020
AV-20021
AV-27015
AV-27020
(Illustration of AV-27020 and RM-C345)
IMPORTANT NOTE TO THE CUSTOMER:
In the spaces below, enter the model and serial number
for your television (located on the rear of the television cabinet).
Staple your sales receipt or invoice to the inside cover of this guide.
Keep this user’s guide in a convenient place for future reference.
Keep the carton and original packaging for future use.
Serial Number
Model Number
6 If an outside antenna is connected to the TV set, be sure the
antenna system is grounded so as to provide some protection
against voltage surges and built-up static charges. Section 810
of the National Electrical Code provides information with respect
to proper grounding of the mast and supporting structure,
grounding of the lead-in wire to an antenna discharge unit, size
of grounding conductors, location of antenna discharge unit,
connection requirements for the grounding electrode.
13 For added protection of the TV set during a lightning storm or
when the TV set is to be left unattended for an extended period
of time, unplug it from the wall outlet and disconnect the
antenna. This will prevent damage to product due to lightning
storms or power line surges.
14 A TV set and cart combination should be moved with care.
Quick stops, excessive force, and uneven surfaces may cause
the TV set and cart combination to overturn.
7 An outside antenna system should not be located in the
vicinity of overhead power lines or other electric light or
power circuits, or where it can fall into such power lines or
circuits. When installing an outside antenna system, extreme
care should be taken to keep from touching such power
lines or circuits as contact with them might be fatal.
SERVICE
15 Unplug this TV set from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the TV set.
C. If the TV set has been exposed to rain or water.
D. If the TV set does not operate normally by following the
operating instructions. Adjust only those controls that are
covered in the operating instructions as improper adjust-
ment of other controls may result in damage and will often
require extensive work by a qualified technician to restore
the TV set to normal operation.
8 TV sets are provided with ventilation openings in the cabinet
to allow heat generated during operation to be released.
Therefore:
E. If the TV set has been dropped or damaged in any way.
F. When the TV set exhibits a distinct change in perfor-
mance — this indicates a need for service.
— Never block the bottom ventilation slots of a portable TV
set by placing it on a bed, sofa, rug, etc.
— Never place a TV set in a “built-in” enclosure unless
proper ventilation is provided.
16 Do not attempt to service this TV set yourself as opening or
removing covers may expose you to dangerous voltage or
other hazards. Refer all servicing to qualified service personnel.
— Never cover the openings with a cloth or other material.
— Never place the TV set near or over a radiator or heat registe.r
9 To avoid personal injury:
17 When replacement parts are required, have the service
technician verify in writing that the replacement parts he uses
have the same safety characteristics as the original parts.
Use of manufacturer’s specified replacement parts can
prevent fire, shock, or other hazards.
— Do not place a TV set on a sloping shelf unless properly secured.
— Use only a cart or stand recommended by the TV set
manufacturer.
18 Upon completion of any service or repairs to this TV set,
please ask the service technician to perform the safety check
described in the manufacturer’s service literature.
— Do not try to roll a cart with small casters across thresh-
olds or deep pile carpets.
— Wall or shelf mounting should follow the manufacturer’s
instructions, and should use a mounting kit approved by
the manufacturer.
19 When a TV set reaches the end of its useful life, improper
disposal could result in a picture tube implosion. Ask a
qualified service technician to dispose of the TV set.
USE
20 Note to CATV system installer.
10 Caution children about dropping or pushing objects into the TV set
through cabinet openings. Some internal parts carry hazardous
voltages and contact can result in a fire or electrical shock.
This reminder is provided to call the CATV system installer’s
attention to Article 820-40 of the NEC that provides
guidelines for proper grounding and, in particular, specifies
that the cable ground shall be connected to the grounding
system of the building, as close to the point of cable entry
as practical.
11 Unplug the TV set from the wall outlet before cleaning. Do
not use liquid or an aerosol cleaner.
12 Never add accessories to a TV set that has not been designed for
this purpose. Such additions may result in a hazard.
WELCOME!
Congratulations on your new television purchase! We thank you for choosing JVC.
We know you are anxious to start watching your new television, but before you operate it,
please read this guide and then keep it handy for future reference. After all, you just bought a
great TV with a lot of terrific features, you should know what each feature is and how to use it
properly!
Please note as you read through this guide, that there are illustrations of select models for
your reference. There are several models in this guide and therefore each illustration will not be of
the model you own. Just be sure to look for the similar feature on your TV.
Again, congratulations and thank you for choosing JVC! Enjoy!
TABLE OF CONTENTS
CONNECTIONS
Menu Functions Cont...
Sound Settings
Connections Checklist . . . . . . . . . . . . . 5
Front Panel Diagrams . . . . . . . . . . . . . . 5
Rear Panel Diagrams . . . . . . . . . . . . . . 6
Cable Box Connection . . . . . . . . . . . . . 6
Connecting to a Camcorder . . . . . . . . . . 7
Connecting to External Amplifier . . . . . . . . 7
Connecting to Headphones/Earphones . . . . 7
Bass . . . . . . . . . . . . . . . . . . 16
Treble . . . . . . . . . . . . . . . . . . 16
Balance . . . . . . . . . . . . . . . . . 16
MTS (Multi-channel TV Sound) . . . . 16
Some Sound Advice . . . . . . . . . . 16
General Items
TV Speaker . . . . . . . . . . . . . . . 17
Set Clock . . . . . . . . . . . . . . . . 17
On/Off Timer . . . . . . . . . . . . . . 18
Language . . . . . . . . . . . . . . . 18
Closed Caption . . . . . . . . . . . . 18
Background . . . . . . . . . . . . . . 18
GETTING STARTED
Remote Controls . . . . . . . . . . . . . . . . . 8
Power . . . . . . . . . . . . . . . . . . . . . . 9
Adjusting Volume . . . . . . . . . . . . . . . . 9
Changing Channels . . . . . . . . . . . . . . . 9
Remote Programming . . . . . . . . . . . . . 10
CATV & Satellite Codes . . . . . . . . . . . . 10
VCR Codes . . . . . . . . . . . . . . . . . . . 11
BUTTON FUNCTIONS
Display . . . . . . . . . . . . . . . . . . . . . 19
Video Status . . . . . . . . . . . . . . . . . . 19
Sleep Timer . . . . . . . . . . . . . . . . . . . 19
Hyper Surround . . . . . . . . . . . . . . . . 19
Number Buttons (10 Key Pad) . . . . . . . . 20
100+ . . . . . . . . . . . . . . . . . . . . . . 20
Muting . . . . . . . . . . . . . . . . . . . . . 20
Menu Button . . . . . . . . . . . . . . . . . . 20
TV/Video . . . . . . . . . . . . . . . . . . . . 20
Return+. . . . . . . . . . . . . . . . . . . . 20
VCR Buttons . . . . . . . . . . . . . . . . . . 20
MENU FUNCTIONS
Using the Menu . . . . . . . . . . . . . . . . 12
Initial Setup
Auto Tuner Setup. . . . . . . . . . . . 13
Channel Summary. . . . . . . . . . . 13
Set Lock Code . . . . . . . . . . . . . 14
Picture Settings
Tint . . . . . . . . . . . . . . . . . . . 15
Color . . . . . . . . . . . . . . . . . . 15
Picture . . . . . . . . . . . . . . . . . 15
Bright . . . . . . . . . . . . . . . . . . 15
Detail . . . . . . . . . . . . . . . . . . 15
Noise Muting . . . . . . . . . . . . . . 15
Set Video Status . . . . . . . . . . . . 15
APPENDICES
Troubleshooting . . . . . . . . . . . . . . . . 21
Limited Warranty . . . . . . . . . . . . . . . . 22
Authorized Service Centers . . . . . . . . . . 23
Specifications . . . . . . . . . . . . . . . . . 24
C O N N E C T I O N S 5
CONNECTIONS CHECKLIST — READ ME FIRST!
The Connections Checklist — Read Me First! section of this guide is a list of ideas to keep in mind
when you set out to perform your connections. It is designed to help us not-so-technically-
advanced individuals. If you read this section, and can’t identify the plugs, connectors, and
components you have, do not be afraid to seek help.
1) Always refer to the connection instructions in the user’s
A/V input plug
guide for your components first! The manufacturer will
provide the most detailed information about their products.
2) Know your jacks and plugs — most are color coded:
• Yellow plugs are Video connections
• Red plugs are Right Audio connections
• White or black plugs are Left Audio (Mono) connec-
tions (if your VCR is mono, it will have a white or black
plug, no red)
RF Connectors
3) Perform one hookup at a time. If you have many
accessories to connect, make sure each connection is
correct by checking to see that it works properly before
attempting the next connection.
4) Unplug the power cord between each connection.
S-Video Plug
5) In and Out Concept. Remember In and Out. The Output jack from one
piece will go to the Input jack of the other — read the jack panels, they
are all labeled.
FRONT PANEL DIAGRAMS
AV-27020 • AV-27015 Front Panel
AV-20020 • AV-20021 • C-20010 Front Panel
C-13010 • C-13011 Front Panel
6 C O N N E C T I O N S
REAR PANEL DIAGRAMS
C-13010 • C-13011
C-20010
CABLE BOX CONNECTION
If you do not require a cable box to access any or all channels, refer to the Quick Setup Guide.
If you use a cable box to access any or all channels, use the diagram below.
Illustration of AV-27020
CABLE or
ANTENNA OUT
1) Connect the cable wire out from
the wall in to the cable box RF
input.
2) Connect an RF cable out from
the cable box, in to VCR RF
input.
CABLE
BOX
3) Connect an RF cable out from
VCR RF output, in to TV VHF/UHF
input.
VCR
4) Plug the power cord into a nearby
AC outlet
❒ Refer to the VCR and/or cable
box instructions.
C O N N E C T I O N S 7
CONNECTING TO A CAMCORDER
You can connect a camcorder right to your TV. For other video/VCR connections see the Quick Setup Guide.
1) Connect a white audio cable from the
camcorder output into the TV’s Left Audio input
jack.
Illustration of AV-27020
2) Connect a yellow video cable from the cam-
corder output into the TV’s Video input jack.
3) If you have both a stereo model TV and
camcorder, connect the red audio cable from
the camcorder output into the TV Right audio
input jack.
❒ Refer to the camcorder’s instructions.
CONNECTING TO AN EXTERNAL AMPLIFIER
AV-20020, AV-20021 & AV-27020 only. If you set the TV Speaker to off (see page 17 for special setup), you
can adjust the amplifier’s sound with the TV remote’s VOLUME -/+ button!
1) Connect a white audio cable
from the TV Left Audio output
jack into the Amplifier’s Left
Audio input.
2) Connect a red audio cable
from the TV Right Audio output
jack into the Amplifier’s Right
Audio input.
❒ Refer to the amplifier’s
Illustration of AV-27020
instructions.
CONNECTING TO HEADPHONES/EARPHONES
You can connect headphones to the TV’s front panel headphone jack on the AV-20020 and AV-20021. You can
connect earphones to the C-13010, C-13011, and the C-20010.
1) Connect the headphones plug
to the TV’s headphones input jack
on the front panel.
❒ Refer to the headphones or
earphones instructions.
Headphones/
Earphones
8 G E T T I N G S T A R T E D
REMOTE CONTROLS
RM-C345
RM-C340
RM-C241
AV-27020
AV-20020 • AV-20021
C-13010 • C-13011
C-20010 • AV-27015
CHANGING THE BATTERIES
Be sure to use only size AA batteries.
Push down or raise the latch on the remote's back
cover to remove it.
1
2
Insert the two supplied AA batteries, carefully noting
the “+” and “–” markings on the batteries and remote
control. To avoid a short circuit, insert “–” end first.
RM-C241
Snap the cover back into place.
3
❒ If the remote control acts erratically, replace the batteries.
Typical battery life is usually about six months to one year.
❒ We recommend alkaline batteries for a longer battery life.
RM-C340/RM-C345 USERS NOTE:
When you change the batteries, try to complete the task
within three minutes. If it takes longer than 3 minutes, the
remote control codes for your VCR and/or Cable box will
have to be reset (page 10).
RM-C340 • RM-C345
G E T T I N G S T A R T E D 9
POWER
❒ Press the POWER button on the remote control or the TV front panel. The power lamp will glow red.
(On the AV-27020 and AV-27015 the On Timer lamp will glow red.)
❒ Make sure that the TV/CATV switch is set to TV (RM-C340 and RM-C345 only). Switch to CATV
only if you plan to operate a cable box. If you switch to CATV you will not be able to operate the
TV functions with the remote, only the cable box functions!
❒ To turn the power off, press the POWER button again. The power lamp will go out.
❒ The On Timer lamp will glow red when the On/Off Timer is set, even when the TV power is off.
ADJUSTING VOLUME
1
2
CHANGING CHANNELS
10 key direct access.
1
Press the numbers on the remote’s 10 key pad. For single-digit channel numbers press 0 then the
number. For channels above 100, press the 100+ button plus the 2-digit number.
CHANNEL –/+ button (
).
2
Press the CHANNEL –/+ button, it will scan the channels in order.
❒ NOTE: After you operate the Auto Tuner Setup (page 13), all of the blank, or empty, channels will be
removed from scanning so that there is no noise or channel snow when you scan, only active channels.
Regular Return.
3
Press and release the RETURN+ button to return to the previous channel. First, select a channel
(game #1). Then, select another channel (game #2) with the 10 key pad and push the RETURN+
button to flip directly back and forth.
Return+ .
4
Press and hold down the RETURN+ button for three seconds. The message, “RETURN CHANNEL
PROGRAMMED !” will appear and you can scan as you wish with the CHANNEL -/+ button. Press
RETURN+ again and you will go back to the Return+ channel you programmed.
To cancel the Return+ channel, press and hold down the RETURN+ button for another three seconds
and the message, “RETURN CHANNEL CANCELLED !” appears.
❒ Pressing any number key or turning the TV off will also cancel a Return+ channel.
0
1 R E M O T E P R O G R A M M I N G
SETTING THE CATV & VCR CODES
Many CATV & VCR brands have more than one code. If the first code in the list does not work, try the other
codes listed. If your CATV box or your VCR do not respond to any of the codes listed for the manufacturer and
search code function, use the remote control for that accessory to operate it.
CABLE BOX OR SATELLITE SETUP FOR RM-C340 AND RM-C345
The remote is programmed with the CATV and Satellite codes for power on and off, 10 key, and channel up
and down.
1) Determine the correct code from the “CATV & Satellite Codes” chart below.
2) Slide the 2-Way Mode Selector Switch to CATV.
3) Press and hold down the DISPLAY button.
4) Enter the 3-digit code with the 10 key pad while continuing to hold down the DISPLAY button.
5) Release the DISPLAY button.
6) Confirm the operation of the cable box.
Note : If your cable box or satellite box does not respond to any code on the chart, use the Search
Codes Function below.
CATV & Satellite Codes
CABLE BOXES
CODES
DIGITAL
SATELLITE
SYSTEMS
CODES
CABLE BOXES
CODES
Puser
RCA
Realistic
Regal
032
061
032
ABC
024
Archer
Cableview
Citizen
Curtis
032, 025
051, 032
022, 051
058, 059
100
106
112
104, 111
104
105
102, 103
108
Echostar
G.E.
058, 064, 040, 041, 042, 045,
068
034
Gradiente
Hitachi
HNS(Hughes)
Panasonic
Philips
Primestar
RCA
Sony
Regency
Rembrandt
Samsung
Scientific Atlanta 057, 058, 059
SLMark
Diamond
Eagle
Eastern
GCBrand
Gemini
024, 032, 025
029
034
032, 051
022, 043
037, 032, 051, 038
051
051, 047
051, 056
032, 051
067
047, 051
044
Sprucer
Stargate
Telecaption
Teleview
Texscan
Tocom
106, 109, 110
107
General Instrument 065,024, 025, 026, 027, 020,
021, 022, 057, 023
101
102, 103
Hamlin
Hitachi
Jerrold
040, 041, 042, 045
049, 024
065, 024, 025, 026, 027, 020,
Toshiba
Uniden
035, 036, 066
050
021, 022, 057, 023
Toshiba
Unika
Universal
Videoway
Viewstar
Zenith
Macom
049, 050, 051, 054
033
030
032, 051
039, 037, 048
055, 056, 060
063
032, 025
022, 032
052
029, 030
063, 046
046
Magnavox
Memorex
Movietime
Oak
Panasonic
Paragon
Philips
Zenith/Drake
Satellite
028, 029, 030, 052, 053, 031,
069
Pioneer
Pulsar
047, 062
051, 032
Search Codes Function :
1) Slide the 2-Way Mode Selector Switch to CATV.
2) Press the TV POWER and RETURN+ buttons simultaneously for more than three seconds, then release.
3) Press TV POWER and check if the accessory responds.
4) If there was a response, press RETURN+. If there was no response, repeat Step 3 until there is a response. If
you repeat Step 3 more than 70 times and there is still no response, use the accessory remote.
1
1
R E M O T E P R O G R A M M I N G
VCR SETUP FOR RM-C340 AND RM-C345
The remote is pre-programmed with the VCR codes for power on and power off, play, stop, fast-forward,
rewind, and channel up and down.
1) Determine the correct code from the “VCR Codes” chart (below).
2) Slide the 2-Way Mode Selector Switch to TV.
3) Press and hold down the DISPLAY button.
4) Enter the 3-digit code with the 10 key pad while continuing to hold down the DISPLAY button.
5) Release the DISPLAY button.
6) Confirm the operation of the VCR.
❒ When you record a channel, press the PLAY button while continuing to hold down the REC button.
Note : If your VCR does not respond to any code on the chart, use the Search Codes Function below.
VCR Codes
VCRs
CODES
VCRs
Magnavox
Marantz
Marta
Memorex
MGA
Minolta
Mitsubishi
CODES
VCRs
Samsung
Sansui
Sanyo
Scott
CODES
Admiral
035
027, 032
031, 023, 024, 086
003, 004, 005
037, 060, 062, 033, 089
003, 026, 020, 052
063, 067, 091, 071
059, 060, 062, 067, 038, 040,
047, 048, 026, 020
063, 064, 065, 066, 058
075
Aiwa
Akai
029, 072, 073, 074
064,
024, 067
Audio Dynamic 003, 005
Bell &Howell
Broksonic
Canon
063, 071
020, 026
023, 025
043
038, 040, 047, 048, 041, 042
058, 045
038, 040, 047, 048, 041, 042,
078, 090
047, 027, 062
003, 004, 005, 000
024, 023
028, 021, 035, 064
026, 020
023, 024, 021, 022
024, 058, 045, 063, 003, 004,
005
Sears
Shintom
Sharp
Signature 2000
Singer
Sony
SV2000
Sylvania
Symphonic
Tashiro
Tatung
CCE
035, 036, 080, 088
027, 035
Citizen
064
Multitech
NEC
Olympic
Optimus
Orion
Craig
063, 029, 064
045, 024, 027
043, 059, 024
003, 004, 005
045
075
Curtis Mathes
Daewoo
DBX
Dimensia
Emerson
028, 029, 030, 053, 054, 055
027
031, 023, 024, 027
027, 081
Panasonic
Penney
043, 026, 077, 061, 025, 042,
020, 076
064
003, 004, 005
Fisher
Funai
GE
Go Video
Goldstar
Gradiente
Hitachi
Instant Replay
Jensen
JVC
063, 066, 067, 065, 071
027, 026, 020, 000
033, 045, 024
037, 051, 049, 050, 089
064
083, 084, 081, 000, 001
023, 045, 058, 027, 081
024, 023
Pentax
Philco
058, 005, 045
031, 024, 027, 023, 026, 020,
043
031, 023, 024, 086
023
045, 058, 023,024, 031, 046,
059, 060, 033, 087
021, 022, 023, 024
033, 024, 063, 036, 067, 040,
027
033, 045, 058, 023, 024, 031,
046, 059, 060, 083, 085, 087
024, 063, 036, 067, 040, 027
Teac
003, 004, 027, 005
021, 022, 023, 024
024, 027, 070
Technics
Teknika
Toshiba
Philips
Pioneer
Proscan
059, 046, 079
Vector Research 005
Wards
Yamaha
Zenith
035, 036, 067, 044, 064
063, 003, 004, 005
044, 082, 064
Quasar
Radio Shack
003
000, 001, 002, 003, 004, 005
003, 004, 064, 005
027, 064, 058, 065, 066, 063,
067
Kenwood
LXI
RCA
Realistic
Search Codes Function :
1) Slide the 2-Way Mode Selector Switch to TV.
2) Press the VCR POWER and RETURN+ buttons simultaneously for more than three seconds, then release.
3) Press VCR POWER and check if the accessory responds.
4) If there was a response, press RETURN+. If there was no response, repeat Step 3 until there is a response. If
you repeat Step 3 more than 80 times and there is still no response, use the accessory remote.
2
1 U S I N G T H E M E N U
USING THIS GUIDE:
PICTURE SETTINGS
Throughout this guide there are certain symbols we use
as shorthand to show you what to do. When you see
them, keep these factors in mind:
TINT
-------------||-------------
COLOR
PICTURE
BRIGHT
DETAIL
-------------||-------------
-------------||-------------
-------------||-------------
-------------||-------------
Up and down arrows mean press the MENU UP or
MENU DOWN buttons. Pressing the up or down
buttons allows you to:
EXIT BY
BY
EXIT
BY
• Move vertically in the main menu screen
• Move through a submenu, or
SELECT
OPERATE
• Move to the next letter, number, or other
choice in a submenu, or
• Back up to correct an error
PICTURE SETTINGS SCREEN 2
• Channel Up and Down
NOISE MUTING
SET VIDEO STATUS
ON OFF
Left and right arrows mean press the MENU LEFT or
MENU RIGHT button to:
• Select the highlighted item, or
• Select the options in a submenu
• Volume Up and Down
EXIT BY
EXIT
SELECT
OPERATE
BY
BY
The “Press Button” means you should press
that button on the remote control
❒
Important information, or a note, about a feature
follows a cube like this one.
SOUND SETTINGS (Stereo Models Only*)
BASS
-------------||-------------
-------------||-------------
-------------||-------------
STEREO SAP MONO
SMALL CAPITAL LETTERS are used when we refer
to buttons … this is important because some
menu functions have the same name.
TREBLE
BALANCE
MTS
ON AIR
TV SPEAKER
ON OFF
THE ONSCREEN MENUS:
EXIT BY
BY
To bring up the onscreen menu, press the MENU
button on the remote, and the menu will appear on the
screen. The item that appears yellow is the selected
item.
SELECT
OPERATE
EXIT
BY
GENERAL ITEMS
When you first turn on the TV, the “Picture Settings”
menu will appear. However, “Initial Setup” is so
important, that this guide begins here.
SET CLOCK
ON/ OFF TIMER
LANGUAGE
ENG FRE SPA
CLOSED CAPTION
BACKGROUND
BLACK CLEAR
INITIAL SETUP ITEMS
EXIT BY
EXIT
AUTO TUNER SETUP
CHANNEL SUMMARY
SELECT
OPERATE
BY
BY
SET LOCK CODE
❒ If you use the MENU button on the TV’s
front panel, an additional menu
indicating the current channel and the
TV/Video status will appear between
the last initial setup menu and the
picture settings menu.
EXIT BY
EXIT
SELECT
OPERATE
BY
BY
*AV-27015 does not have TV Speaker.
1
3
I N I T I A L S E T U P
AUTO TUNER SETUP
CHANNEL SUMMARY
NOTES:
During Auto Tuner Setup, the TV will
automatically scan through all available
channels and memorize the active ones
so that when you scan, you do not pick
up weak or noisy channels.
You can add or delete channels from the
channel scanning. You can also lock out
any “unauthorized” viewers from one or
up to all 181 channels.
During Initial Setup,
the TV will be
programmed to
only receive active
channels. Once the
channels are
activated by the
Auto Tuner Setup
they will be includ-
ed in Scan.
Press the MENU button
Press the MENU button
To AUTO TUNER SETUP
To operate
To CHANNEL SUMMARY
To operate
ADD
Some weak
TUNER MODE
:
CABLE AIR
You can manually set channels to scan
that were too weak to be picked up
during Auto Tuner Setup. (If you have not
performed the Auto Tuner Setup, in
previous column, do so now.) Conversely,
if a channel was too weak to receive a
good picture but was picked up anyway,
delete it by removing the X.
channels may be
included or omitted
during this
procedure. You can
add or delete any
channels for
START
To choose CABLE or AIR
To move to START
scanning in the
Channel Summary.
To start Auto Tuner Setup
Noise Muting will
not work while you
operate the
NOW
PROGRAMMING!
CH
01
02
03
04
05
ADD
–
:
CH
06
07
08
09
10
ADD
X
–
Channel Summary.
48
–
–
–
–
–
:
–
–
–
–
–
X
:
:
:
:
The Programming takes approximately
1 to 2 minutes
X
–
X
X
X
PROGRAMMING OVER!
X
To the ADD column
Note: Noise Muting will not work while
Auto Tuner Setup is working.
To include or delete from scan
EXIT when finished
Note: Channels set to scan will be
marked with an X.
Note: Some cable systems experience
interference from radio frequencies on
Cable Channel 95. You can delete this
channel from scanning by removing the X.
Continued next page ...
4
1 I N I T I A L S E T U P
CHANNEL GUARD - LOCK
SET LOCK CODE
The Lock Code locks and unlocks
Channel Guard settings. Write this four
digit number down and keep it safe
from potential viewers!
To CHANNEL SUMMARY
To operate
To the Lock column
Press the MENU button
To SET LOCK CODE
To operate
The access code zero (0) to lock
or unlock that channel
CH
01
02
03
04
05
ADD
X
:
:
:
:
:
:
CH
06
07
08
09
10
ADD
X
–
–
–
–
–
–
–
X
X
–
The padlock icon appears
X
X
X
–
–
ZERO (the access code is zero)
X
LOCK CODE
0000
EXIT when finished
FINISH
CHANNEL GUARD MESSAGE:
This message appears when a viewer
attempts to watch a guarded channel:
To choose the number
To move to the next place
Continue to follow these directions for
all four numbers
PLEASE ENTER LOCK CODE BY
10 KEY PAD TO UNLOCK IT.
To FINISH
NO. ––––
To save settings and exit
To watch a channel you have locked, enter
the lock code using the 10 key pad.
THANKYOU!!
If the wrong lock code is entered, this
message will flash on the screen:
Note: If you forget the Lock Code you
can set another one this same way.
INVALID LOCK CODE !
Note: After a power interruption you
must reset the lock code.
1
5
P I C T U R E S E T T I N G S
TINT
DETAIL
NOTES:
Detail allows you to adjust the level of
detail within the picture.
Tint allows you to adjust the levels of
red and green in the picture.
If you do not move
to the next setting
with the up and
down arrows, in
approximately three
seconds the screen
will disappear and
your preferences
will be stored.
Press the MENU button
Press the MENU button
To TINT
To DETAIL
To make the picture sharper
To make the picture smoother
To move to the next or previous
To accentuate green
To accentuate red
To move to the next or previous
You can exit the
Picture Settings
menu at any time
by pressing the
EXIT button on the
remote control.
COLOR
NOISE MUTING
Color allows you to adjust both the
vividness and subtlety of the color.
Eliminates noise from channels that are
not broadcasting or are too weak.
Press the MENU button
To COLOR
Press the MENU button
To NOISE MUTING
To turn ON/OFF
To make colors more vivid
To subdue colors
Note: Noise Muting will not work when
you operate Auto Tuner Setup or Channel
Summary.
To move to the next or previous
PICTURE
Picture allows you to adjust the range
between black and white in the
picture.
SET VIDEO STATUS
Save Picture Settings as “Choice”.
Press the MENU button
Press the MENU button
To PICTURE
To SET VIDEO STATUS
To operate
To increase contrast
To decrease contrast
To move to the next or previous
TINT
-------------||-------------
COLOR -------------||-------------
PICTURE -------------||-------------
BRIGHT -------------||-------------
DETAIL -------------||-------------
BRIGHT
SAVE AS CHOICE
Adjust the degree of light and dark in
the picture.
To operate the TINT option
To move to the next option
Press the MENU button
To BRIGHT
Repeat the above steps for each setting
To lighten the picture
To darken the picture
To move to the next or previous
To SAVE AS CHOICE
To save settings and exit
Note: Access your “Choice” settings by
pressing the VIDEO STATUS button on the
remote control.
6
1
S O U N D S E T T I N G S
BASS
MTS (Multi-Channel
NOTES:
The Bass level adjustment feature allows
you to raise or lower the level of lower
frequencies in the TV’s sound.
Television Sound)
STEREO SETS
ONLY!!
MTS technology gives you a choice
among stereo, mono, and Second
Audio Programs (SAP).
Press the MENU button
To BASS
Bass, Treble,
Balance, and MTS
are available on:
Press the MENU button
To MTS
To emphasize bass
To reduce bass
To move to next
• AV-20020
• AV-20021
• AV-27015
• AV-27020
MTS
STEREO SAP MONO
ON AIR
TREBLE
MTS has no effect
on normal sound
broadcasts.
Select the mode
The Treble level adjustment feature
allows you to raise or lower the level of
higher frequencies in the TV’s sound.
(The ON AIR arrow tells you if
the current signal contains
Stereo or SAP)
You can exit the
Sound Settings
menu at any time
by pressing the
EXIT button.
Press the MENU button
To TREBLE
Note: Keep the TV in STEREO mode
to get the fullest sound quality.
To increase treble
To decrease treble
To move to next
Note: SAP will allow you to hear an
alternative soundtrack, if available.
Note: Choose MONO to reduce
excess noise in a program or channel.
BALANCE
The Balance adjustment feature
allows you to center the TV’s sound to
your needs.
Press the MENU button
To BALANCE
To shift the speaker balance to
the right
To shift the speaker balance to
the left
To move to next
Some Sound Advice
You can tell if a program is broadcast in stereo by the position of the ON AIR arrow in the MTS
menu. Unfortunately, it is common for some cable companies to squash the transmission of
stereo programs to mono because they only have mono equipment. If connected to a cable
system, the sound is at the mercy of that cable company — if they broadcast in mono, you
receive mono sound regardless of the original stereo programming.
Fortunately, most programs that are broadcast in stereo are aired on the major television
networks. If you connect your TV to an antenna instead of cable, and set the tuner mode in the
Auto Tuner Setup to “Air” instead of “Cable,” you will be able to pick up stereo broadcasts in
stereo.
1
G E N E R A L I T E M S 7
TV SPEAKER
SET CLOCK
NOTES:
You can listen to the TV speakers, or if
your set is connected to a stereo, turn
them off to listen to the stereo
speakers.
The Clock is the heart of all timer
functions. You must set the clock
before any timer functions will work.
TV Speaker is only
available on:
• AV-20020
• AV-20021
• AV-27020
Press the MENU button
To SET CLOCK
To operate
Press the MENU button
To TV SPEAKER
Set Clock is
available on all
models.
TV SPEAKER
ON OFF
TIME
– – : – – – –
START CLOCK
To turn the speaker ON
or OFF
EXIT when finished
To set the hour (AM/PM)
To move to minutes
Note: TV Speaker settings will be
To set the minutes
cancelled after a power interruption.
To move to START CLOCK
when done with settings
Note: Before you set TV Speaker from
Off to On, make sure that the TV
volume level is low! If the volume is
set too high, the sound will be
extremely loud.
To start the clock
THANK YOU !!
If you want to synchronize the TV
clock with another clock or time signal,
press LEFT or RIGHT MENU arrow at the
appropriate time, and the clock will
start at that moment.
Note: If the TV is unplugged or you
experience a power outage, you
must reset the clock in order for any
of your timer functions to work.
CLOCK SET MESSAGE
If you do not set the clock but attempt
to use a timer function anyway, you
will get the following message:
PLEASE SET CLOCK FIRST !!
TIME
– – : – – – –
START CLOCK
8
1 G E N E R A L I T E M S
ON/OFF TIMER
LANGUAGE
NOTES:
Choose from English, French, or Spanish
on-screen menus and displays.
Use the On/Off Timer as an alarm to
wake up, as a program reminder, or as
a decoy when you’re out of the house.
Closed Caption
Note: Captions
are usually found
on CC1 and text
on T1. The other
caption and text
channels are
workable but are
for future purpos-
es. If you want to
view captions or
text, most likely
you should
Press the MENU button
To LANGUAGE
Press the MENU button
To ON/OFF TIMER
LANGUAGE
ENG
FRE
SPA
To operate
To choose a language
EXIT when finished
ON TIME
7 : 00 PM
10 : 00 PM
02
OFF TIME
CHANNEL
MODE
ONCE EVERYDAY
YES NO
ON/ OFF TIMER
CLOSED CAPTION
choose CC1 for
Captions and T1
for Text.
If they are included in a program, you can
view closed captions or text information.
FINISH
To set the hour (AM/PM) you
want the TV to turn on
General Note:You
can exit the menu
at any time by
pressing the EXIT
button.
Press the MENU button
To CLOSED CAPTION
To operate
To move to minutes
To set the minutes
To accept ON TIME and to
move to OFF TIME (set time for
TV to turn off)
MODE
:
CAPTION
CAPTION: CC1 CC2 CC3 CC4
TEXT
:
T1 T2 T3 T4
FINISH
To move to CHANNEL
To select channel
To move to MODE
To select CAPTION, TEXT or OFF
TO CAPTION or TEXT
Choose ONCE or EVERYDAY
To YES NO
To select a caption or text channel
TO FINISH
Choose YES for on, NO for off
To FINISH
To save settings and exit
Note: If you wish to view captions or text you
must set mode to CAPTIONfor captions, and
TEXT for text.
To save settings
THANK YOU !!
Note: If a black box covers half of the screen,
Text Mode is on. Press CC to turn it off.
Note: In order for ON/OFF Timer to
work, the clock must be set. After a
power interruption it will be cancelled.
Note: Closed captioning may not correctly
operate when the signal received is weak
or when you are playing a video tape.
Note: ON/OFF Timer cannot be set to
locked or guarded channels.
BACKGROUND BLACK CLEAR
1
9
B U T T O N F U N C T I O N S
DISPLAY
VIDEO STATUS
NOTES:
The Display screen shows the current
status of timers and inputs.
The VIDEOSTATUSbutton lets you select the
“Choice” settings of the Set Video Status
menu, or raise the level of detail with “Game”,
or reset to factory settings.
Please note that if
the clock,
DISPLAY
SleepTimer, or
On/Off Timer are
not set, the initial
Display screen
will state “Clock
Not Set,” “Sleep
Timer Off,” and
“On/Off Timer Off,”
respectively.
“Standard” resets the picture settings to
factory standard levels.
07
NOW
SLEEP TIMER
ON/ OFF TIMER
ON TIME
12:20 PM
OFF
EVERYDAY
7:00 PM
10:00 PM
“Choice” consists of the settings that
you saved in the Set Video Status menu,
page 14.
OFF TIME
“Game” enhances video graphics.
❑ The channel or AV input (Channel 07)
❑ Current time (12:20 PM)
VIDEO STATUS
❑ Sleep Timer status minutes remain-
ing (Off)
CHOICE
GAME
STANDARD
❑ On/Off Timer status (Everyday, on at
7:00 PM, off at 10:00 PM)
❒ Each press of the DISPLAY button
changes the display mode:
SLEEP TIMER
Sleep Timer turns off the TV for you in
case you fall asleep. Program it to work
in intervals of 15 minutes up to 180
minutes.
DISPLAY
TIME
CHANNEL
OFF
SLEEP TIMER
0 15 30 45 60 75 90 105 120 135 150 165 180
SLEEP TIMER MESSAGE
20 seconds prior to the automatic
shut-off, this message will appear:
GOOD NIGHT ! !
PUSH SLEEP TIMER BUTTON
TO EXTEND.
You then have 20 seconds to press the
SLEEP TIMER button to delay turn off for
another 15 minutes.
0
2
B U T T O N F U N C T I O N S
NUMBER BUTTONS
RETURN+
There are two kinds of Return…
10 KEY PAD
NOTES :
Press two of the number buttons to move to
single and double digit channels.
RM-C241 does not
have VCR buttons.
Return+ — Set a “Return Channel” to
return to after scanning with CHANNEL -/+.
To move to Channel 7:
0 (zero)
RETURN+ and hold for 3 seconds
7 (seven)
RETURN CHANNEL
PROGRAMMED !
Scan with CHANNEL -/+
100 + BUTTON
RETURN+
The 100+ button accesses all channels
above Channel 99.
Note: To cancel a Return channel, press and
hold Return+ for another 3 seconds until
“RETURN CHANNEL CANCELLED!” appears.
To move to Channel 124:
100+
Return — Return to the last channel
viewed after moving to another channel
via the 10 key pad.
2 (two)
4 (four)
RETURN+
Move to another channel with the
10 key pad.
MUTING
The MUTING button turns the sound off
completely when you press it.
RETURN+
MUTING
The sound will turn off
completely.
VCR BUTTONS
RM-C340 and RM-C345 Only. This remote
will control your VCR. You can play,
rewind and fast-forward, record, pause,
stop, channel scan, and power on and
off.
Note: To return the the original volume
press MUTING again.
MENU BUTTON
Note: The remote is preset with the code
000 to control a JVC VCR. For any other
brand, you must set up the manufacturer’s
code (page 11).
The MENU buttons allow you to access
the onscreen menu system. You then
use the CHANNEL –/+ and VOLUME –/+
buttons to move throughout the menu.
TV
VIDEO
2
1
T R O U B L E S H O O T I N G
PROBLEMS
CHECK
There is no power
• See if the power cord became unplugged.
• Perhaps you have experienced a blown circuit breaker or fuse or a power outage.
• The antenna could be disconnected.
• The input mode (TV or Video) could not be set properly, refer to page 20.
• The tuner mode (in the Auto Tuner Setup) could be set improperly, refer to page 13.
There is no picture
or no sound
• The station may be having difficulties, check to see if other channels are operating normally.
Remote control is
not operating or
• Check that the batteries are still working and properly installed.
• Make sure there are no objects blocking a clear path from the remote to the TV.
operating properly • Check that the TV/CATVswitch is in the proper position (RM-C340 and RM-C345) — set to TV to view television.
• Maybe you are too far from the TV, you must be within 23 feet (or 7 meters).
• Make sure the channels are programmed. See Channel Summary, page 13.
• Perhaps the channel is locked, select it with the 10 key pad and follow instructions.
You cannot select a
certain channel
• Perhaps the On/Off Timer is set, press the power button, check page 18.
• The power was interrupted or the power cord unplugged. Reset the clock, check page 17.
• The Sleep Timer may be set.
The power turns off
by itself
The clock is wrong • The power was interrupted and the clock not reset. Reset the clock, check page 17.
• There is a problem with the TV. Unplug the set and call for service.
On Timer is blinking
PICTURE
CHECK
The picture color
quality is poor
• Tint and color may be improperly adjusted. Check page 15.
• Video Status mode may be set to an inappropriate setting. Check page 15.
• There could be interference from another energy consuming appliance, such as a computer,
another TV or VCR. Move any other such appliances farther away from the TV.
There are lines
across the picture
The picture is
spotted
• There could be interference from a running high wattage appliance such as a hair-dryer, vacuum
cleaner, or neon sign. You will have to move the antenna away from the source of the
interference or change it to a coaxial cable which is less prone to interference.
• A building or airplane can reflect the original signal producing a second, delayed one. Adjust
the antenna position.
Double picture
(Ghosts)
Snowy picture/
Image noise
• The antenna may be damaged, disconnected or turned. Check the antenna connection,
page 6, and your Quick Setup Guide. If it is damaged, you will have to replace it.
Screen is 80% black • Closed Caption Text Mode is on. Turn it off in the Closed Caption Menu (page 18).
CHECK
SOUND
Bilingual or stereo
• Make sure the MTS mode is properly set. Refer to page 16 for details on setting MTS Modes.
programscan’tbeheard
• TV Speakers may be turned off in the menu, see page 17.
There is no sound
from the TV speakers
NOT A PROBLEM
DON’T WORRY ABOUT THIS,IT’S NORMAL
Static electricity
• It is normal to feel a surge of static electricity if you brush over or touch the screen.
• It is normal for the TV to emit crackling sounds when turned on or off. Unless the sound or
picture become abnormal, this is fine.
You hear occasional
crackling sounds
2
2 L I M I T E D W A R R A N T Y
For Canadian model televisions, see separate sheets for Warranty/Garantie and
JVC Authorized Service Centers in Canada.
JVC COMPANY OF AMERICA warrants this product and all parts thereof, except as set forth below TO THE ORIGINAL
PURCHASER AT RETAIL to be FREE FROM DEFECTIVE MATERIALS AND WORKMANSHIP from the date of original purchase
for the period as shown below (the “Warranty Period”). The picture tube is covered for two years.
Model No.
Serial No.
Parts
Labor
1 YEAR
1 YEAR
This limited warranty is valid only in the fifty (50) United States, The District of Columbia and the Commonwealth of Puerto
Rico.
JVC WILL:
If this product is found to be defective, repair or replace defective parts at no charge to the original owner. Such repairs will
be made during regular business hours only at JVC authorized service centers. All parts repaired or replaced are warrantied
for the remainder of this Warranty Period only. All products and parts should be brought to an authorized service center on
a carry-in basis except for those models with a screen size larger than 25 inches which are covered on an in-home basis.
YOU MUST:
• Return your products to a JVC authorized service center with a copy of your bill of sale. For the authorized JVC service
center nearest you, call toll free (800) 537-5722.
• If service is not locally available, box the product carefully, preferably in its original container, and ship it, insured, to the
nearest authorized service center with a copy of the bill of sale and a letter of explanation as to the problem. Call the toll free
number above for the address.
WHAT IS NOT COVERED:
1) Products which have been subject to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty
installation, lack of reasonable care, or if repaired or serviced by anyone other than a service facility authorized by JVC to
render such service, or if connected to any attachment not provided with the products, or if the model or serial number has
been altered, tampered with, or removed;
2) Initial installation, removal for repair, and reinstallation after repair is not covered;
3) Operational adjustments covered in the Owner’s manual, normal maintenance, video and audio head cleaning;
4) Damage that occurs during shipment, due to an act of God, or of consequence to cosmetic changes;
5) Signal reception problems and failures due to line power surges;
6) Video Pick-up Tubes/CCD Image Sensor, Cartridge, Stylus (Needle) are covered for 90 days from the date of purchase;
7) Accessories, and;
8) Batteries (except for rechargeable batteries which are covered for 90 days from date of purchase.)
There are no express warranties except as listed above.
THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILTY, IS LIMITED
TO THE DURATION OF THE EXPRESS WARRANTY HEREIN.
JVC SHALL NOT BE LIABLE FOR THE LOSS OF USE OF THIS PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER
DAMAGES, WHETHER DIRECT, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, WITHOUT LIMITATION, DAMAGE TO
TAPES, RECORDS OR DISCS) RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY, ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY AND
FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED TO THE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion of incidental or consequential damages or limitations on how long the warranty lasts,
so these may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary
state to state.
If you have questions concerning your JVC product, please contact our Customer Relations Department:
JVC COMPANYOF AMERICA
1700 Valley Road
DIVISION OF JVC AMERICAS CORP.
Wayne, New Jersey 07470
Refurbished products carry a separate warranty. This warranty does not apply for details of refurbished product warranty.
Please refer to the refurbished product warranty information packaged with each refurbished product.
A U T H O R I Z E D S E R V I C E C E N T E R S 23
QUALITY
SERVICE
HOW TO LOCATEYOUR JVC SERVICE CENTER
TOLL FREE: 1 (800) 537-5722
Dear Customer;
In order to receive the most satisfaction from your purchase, read the instruction booklet before operating the unit. In the
event that repair is necessary, or for the address nearest your location, please refer to the factory service center list below
or within the Continental United States, call 1-800-537-5722 for your authorized servicer. Remember to retain your Bill of
Sale for Warranty Service.
— JVC
JVC SERVICE & ENGINEERING
COMPANY OF AMERICA
DIVISION OF JVC AMERICAS CORP.
FACTORY SERVICE CENTER LOCATIONS
Dear customer;
In order to receive the most satisfaction from your purchase, read this guide before operating the unit, and before calling
for service make sure you check the Troubleshooting pages at the end of this book. In the event that repair is necessary, or
for the address nearest you, please refer to the factory service center list below, or within the continental United States, call
the toll free number above for an authorized service center. Remember to retain your bill of sale for warranty service.
107 Little Falls Road
Fairfield, NJ 07004-2105
(973) 808-9279
1500 Lakes Parkway
Lawrenceville, GA 30243-5857
(404) 339-2522
705 Enterprise Street
Aurora, IL 60504-8149
(630) 851-7855
5665 Corporate Avenue
Cypress, CA 90630-0024
(714) 229-8011
2969 Mapunapuna Place
Honolulu, HA 96819-2040
(808) 833-5828
10700 Hammerly Suite 110
Houston, TX 77043
(713) 935-9331
13 Cummings Park
Woburn, MA 01801
(781) 376-9100
8192 State Road 84
Davie, FL 33324
(954) 472-1960
890 Dubuque Avenue
South San Francisco, CA 94080-1804
(650) 871-2666
Sophisticated electronic products may require occasional service. Just as quality is a keyword in the engineering and
production of the wide array of JVC products, service is key to maintaining the high level of performance for which JVC
is world famous. The JVC service and engineering organization stands behind our products.
NATIONAL HEADQUARTERS
JVC SERVICE & ENGINEERING COMPANY OF AMERICA
DIVISION OF JVC AMERICAS CORP.
1700 Valley Road
Wayne, New Jersey 07470
IF YOU SHIP THE PRODUCT
Don’t service it yourself.
CAUTION
Pack your JVC unit in the original carton or one of equivalent
size and strength. Enclose, with the unit, a letter stating the
problem or symptom that exists and also a copy of the receipt or
bill of sale you received when you purchased your JVC unit. Print
your home return address on the outside and inside of the
carton, Send to the appropriate JVC Factory Service Center as
listed above.
To prevent electrical shock, do not open the
cabinet. No user serviceable parts inside.
Refer to qualified service personnel.
ACCESSORIES
To purchase accessories for your JVC product, you may contact your local JVC Dealer. Or from the
48 Continental United States call toll free : 1 (800) 882-2345
BT-51011-3
S P E C I F I C A T I O N S
MODEL
C-13010
C-13011
C-20010
AV-20020
AV-20021
AV-27015
AV-27020
NTSCSystem
NTSC, BTSC System (Multi Channel Sound)
VHF 2 to 13. UHF 14 to 69
Reception format
Reception range
Sub Mid, Super, Hyper and Ultra bands
(181 channel frequency synthesizer system)
60W / 1.1A
87W / 1.4A
87W / 1.4A
113W / 1.8A
Power consumption
Screen size
13 inch / 34 cm
measured diagonally
20 inch / 51 cm
27 inch / 68 cm
measured diagonally
full square
measured diagonally
full square
1W x 2
1.2W x 2
Audio output
Speakers
1W
1W
1
1
1
1
2 x 3 /2 / 5 x 9cm
oval x 1
2 x 3 /2 / 5 x 9cm
oval x 2
2 x 3 /2 / 5 x 9 cm
3 /16 / 8 cm round x 1
oval x 2
75 ohms (VHF/UHF) (F-type Connector)
Antenna terminal
Video: 1 Vp-p, 75 ohms
External input jacks
Audio: 500mVrms (-4dBs) high impedance
Variable audio
output
More than 0 to 1550mVrms (+6dBs)
Low impedance (400 Hz when modulated 100%)
—
Headphone Jack
Ø7 mm x 1
—
3
1
3
197/8 x 17 7/8 x 19 1/2
50.3 x 45.2 x 49.3
253/4 x 233/8 x 191/2
65.4 x 59.3 x 49.4
Dimensions (inches)
WxHxD (cm)
14 /8 x 13 /8 x 14 /4
36.4 x 33.4 x 37.4
19.8 / 9.0
43.2 / 19.6
43.8 / 19.9
68.5 / 31.1
Weight (lbs. / kg.)
Accessories
Remote control unit x 1 / AAbatteries x 2
Specifications subject to change without notice.
LCT0305-001B-A
1198-TN-JII-JIM
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