Inter Tel INT1100 User Manual

Inter-Tel  
INT1100  
User Guide  
Congratulations on your purchase of the Inter-Tel® cordless telephone. This phone is designed  
and engineered to exacting standards for reliability, long life and outstanding performance. To  
enjoy the best performance from this phone’s features, please read this manual carefully and  
save it for future reference.  
Welcome  
Features  
Note: Some illustrations in this manual may differ from the actual unit for explanation  
purposes.  
As an Energy Star® Partner, Inter-Tel has determined that this product or product  
models meets the Energy Star® guidelines for energy efficiency.  
Energy Star® is a U.S. registered mark.  
Note: Energy Star® applies to INT1100 only.  
• 5.8 GHz Spread Spectrum Technology  
• Hands Free Speakerphone in the Handset  
• Caller ID and Call Waiting Caller ID  
• Dynamic Memory Location for Caller ID Messages and  
Phonebook Locations (up to 100 numbers in total)  
• Trilingual Language Option  
• 3-Line, 16 Character Backlit Handset Display  
• One Touch Rocket Dialing  
• Call Transfer  
• 32 Digit Redial / 3 Last Number Redial Locations (handset only)  
• 10 Distinctive Ring Options (6 ringers and 4 melodies)  
• Mute Feature  
• Flash and Pause  
• Find Handset  
• Hearing Aid Compatible  
• Tone/Pulse Dialing  
• Handset Earpiece, Handset Speaker, and Ringer Volume Control  
• Call Timer  
WELCOME/FEATURES  
[ 3 ]  
Step 1 Charging the Battery  
Step 2 Connecting  
INSTALL THE HANDSET BATTERY  
CONNECT TO A PHONE LINE  
TO SELECT CALLER ID OPTIONS  
When the handset battery pack is fully charged, plug  
the telephone cord into the base unit and then into a  
telephone wall jack.  
Remove the cover.  
Press menu/mute.  
Press + or - to move the pointer to  
Caller ID Setup”,  
then press select/ch.  
Press + or - to move the pointer to an option,  
Connect the battery  
pack connector with  
the correct polarity.  
then press select/ch.  
+
-
Press or to change the option setting.  
Press select/ch and return the handset to  
Your phone is set for tone dialing. If your local network  
requires pulse dialing, please see “Setting up the phone,  
Choose the dialing mode” in your owner’s manual.  
the base.  
Replace the cover.  
TO CHOOSE THE LANGUAGE  
Press menu/mute.  
Step 3 Setting up the Caller  
ID Options/Language  
PLUG INTO AC POWER  
Press + or - to move the pointer to “Language”,  
then press select/ch.  
Plug the AC adapter cord into the base unit and  
then to a 120V AC outlet.  
Press + or - to change the option setting.  
Press select/ch and return the handset to  
the base.  
Place the handset in the base.  
Note: Three Caller ID options are  
available: Auto Talk, Caller ID on Call  
Waiting (CIDCW) and Area Code.  
You must charge the battery pack continuously  
Note:  
for 15-20 hours before using the phone.  
[ 4 ] QUICK REFERENCE GUIDE  
Controls and Functions  
1. Handset Antenna  
2. Headset Jack Cover  
3. Beltclip Hole  
4. Handset Battery Compartment  
5. Voice Mail LED  
1
2
5
6
6. Handset Earpiece  
7. LCD Display  
3
8.  
9.  
10.  
11.  
12.  
call id (Caller ID)/(right cursor) Key  
(Phonebook)/RocketDial/(left cursor) Key  
spkr (speaker) Key  
/tone Key  
redial/p (pause) Key  
7
15  
23  
8
9
10  
16  
17  
18  
13. Menu/ (mute) Key  
14. Handset Microphone  
15. Talk/flash Key  
16. + (up) Key  
17. - (down) Key  
18. End Key  
4
11  
19  
20  
21  
12  
13  
14  
22  
19. # Key  
20. Xfer (transfer)/  
del (delete) Key  
21. Select/ch (channel) Key  
22. Handset Charging Contacts  
23. Hands Free Speaker  
CONTROLS AND FUNCTIONS [ 5 ]  
28  
29  
24  
25  
26  
27  
24. Base Antenna  
25. Base Charging Contacts  
26. Status LED  
27. Find Handset Key  
28. DC Power Input  
29. Telephone Line Jack  
[ 6 ]  
CONTROLS AND FUNCTIONS  
Read this First  
This cordless telephone must be set up before use. Follow these steps:  
Step 1 (page 9)  
Unpack the telephone and accessories.  
Step 2 (page 10)  
Next, choose the best location to set up the  
base unit.  
Step 3 (page 11 to 14)  
Then, insert the battery pack into the handset.  
Connect the base unit. You must charge the battery  
pack for 15-20 hours before plugging into the  
phone line and using the phone.  
About the digital security code  
This cordless telephone uses a digital  
security code to prevent unauthorized  
access to your base unit. This security  
code prevents other cordless handsets  
from making calls through your base unit.  
If you want to change the security code,  
see page 43.  
Step 4 (page 15 to 17)  
Finally, set the Caller ID options, and store your area  
code in the memory to use the Caller ID service. Choose  
the language of your display.  
Note: Skip the area code setting if your calling area  
requires 10-digit dialing.  
GETTING STARTED [ 7 ]  
Setting up the Phone  
Do the following steps:  
A. Choose the best location  
B. Install the battery pack  
C. Connect the base unit  
D. Choose the dialing mode  
For maximum range:  
• Keep the antenna free of  
obstruction.  
A. Choose the best location  
Before choosing a location for your new phone, read “Installation Considerations” on  
page 44. Here are some important guidelines you should consider:  
• When the handset is not  
in use place the handset  
in an upright position.  
Avoid heat sources, such as  
radiators, air ducts, and sunlight  
Avoid noise sources such as a window  
by a street with heavy traffic  
• Do not hold the handset  
where you would block  
the signal.  
Avoid microwave ovens  
Avoid television sets and  
other electronic equipment  
Avoid excessive  
moisture, extremely  
low temperatures, dust,  
mechanical vibration,  
or shock  
Correct  
Avoid personal computers  
Choose a central location  
Avoid other cordless telephones  
If your home has specially wired alarm equipment connected to the telephone line,  
be sure that installing the system does not disable your alarm equipment.  
If you have questions about what will disable your alarm equipment, contact your  
telephone company or a qualified installer.  
Incorrect  
[ 8 ]  
GETTING STARTED  
B. Install the battery pack  
Charge the battery pack for at least 15-20 hours before  
plugging the phone line into your base unit.  
1) Press down on the battery cover release and slide the cover  
down until it comes off.  
Use only the Inter-Tel  
battery (BT-446)  
supplied with your  
phone. Replacement  
batteries are also  
available through  
Inside Sales.  
2) Connect the battery pack connector observing the correct  
polarity (black and red wires) to the jack inside the battery  
compartment.  
• Recharge your phone on  
a regular basis by  
returning the handset to  
the base after each  
phone call.  
Do not exert any force on this connection. It could cause  
damage to the battery or to the handset. The plastic  
connectors will fit together in only one way. Once you are  
certain that you have made a good connection, then insert  
the battery pack into the battery compartment.  
Do not pinch the wires.  
3) Securely close the battery compartment cover by sliding it  
up until it snaps into place.  
4) Place the handset in the base with the keypad facing  
forward.  
GETTING STARTED  
[ 9 ]  
Battery use time (per charge)  
Fully charged (15-20 hours charge time)  
• Up to 4 hours continuous use  
• Up to 8 days when the handset is in the standby mode  
When you charge the handset, Caller ID summary screen and the name  
of the handset, HS1 appears. For TRU5860-2, if HS2 appears, you are  
charging the handset No. 2.  
Low battery alert  
When the battery pack is very low and needs to be charged, the  
phone is programmed to eliminate functions in order to save power.  
If the phone is in the standby mode, ”Low Battery” appears on  
the LCD and none of the keys will operate. If the phone is in use,  
Low Battery” appears and the handset beeps. Complete your  
conversation as quickly as possible and return the handset to the  
base unit for charging.  
The last number dialed in the redial memory is retained for up to  
2 minutes while you replace the battery pack.  
Cleaning the battery charging contacts  
To maintain a good charge, it is important to clean the  
charging contacts on both the handset and base unit  
once a month. Use a dry cloth or pencil eraser to  
clean. If the contacts become very dirty, using water  
only, dampen a cloth to clean the charging contacts.  
Then make sure to go back over the charging contacts  
with a dry cloth before returning the handset to the  
base to charge.  
contacts  
[ 10 ] GETTING STARTED  
C. Connect the base unit  
1) Connect the AC adapter to the DC IN 9V  
jack and to a standard 120V AC wall  
outlet.  
2) Set the base and charger (for TRU5860-2  
only) on a desk or tabletop, and place the  
handset in the base unit as shown.  
3) Make sure the status LED illuminates. If the LED does not  
illuminate, check to see that the AC adapter is plugged in  
and that the handset makes good contact with the base  
charging contacts.  
Use only the supplied AD-312 AC adapter.  
Do not use any other AC adapter.  
• Connect the AC adapter to a continuous power supply.  
• Place the base unit close to the AC outlet so that you can unplug  
the AC adapter easily.  
4) After installing the battery pack in the handset,  
charge your handset at least 15-20 hours before  
plugging into the phone line.  
5) Once the handset battery pack is fully charged,  
connect the telephone line cord to the TEL LINE  
jack and to a telephone outlet.  
Place the power cord so  
that it does not create  
a trip hazard or where it  
could become chafed  
and create a fire or  
If your telephone outlet isn't modular  
type, contact your telephone company  
electrical hazard.  
for assistance.  
Modular  
GETTING STARTED [ 11 ]  
D. Choose the dialing mode  
Most phone systems use tone dialing, which sends DTMF tones through the phone lines.  
However some phone systems still use pulse dialing such as in rural areas. The default setting  
is tone dialing. Depending on your dialing system, set the mode as follows:  
• If you are not sure of  
your dialing system, set  
the unit to tone dialing.  
Make a trial call. If the  
call connects, leave the  
setting as is, otherwise  
set the unit to pulse  
dialing.  
1) When the phone is in the standby mode, press menu/mute.  
2) Press + or - to move the pointer to “Dial Mode.  
• If your phone system  
requires pulse dialing  
and you need to send  
DTMF tones in certain  
situations during a call,  
you may “switch-over”  
to tone dialing. (Refer  
to “Tone Dialing Switch-  
over” on page 21.)  
3) Press select/ch and the display will show the current setting. (The  
initial setting is Tone.)  
4) Press + or - to change the selection.  
5) Press select/ch, and you will hear a confirmation tone.  
6) Press end to exit.  
Terminology  
Throughout this manual, terms such as Standby and Talk Mode are used. Below is the terminology  
explanation.  
Standby Mode - The handset is not in use, is off the base, and talk/flash or spkr has not been  
pressed. A dial tone is not present.  
Talk Mode - The handset is not in the base and talk/flash or spkr has been pressed enabling a  
dial tone. “Talk” appears in the display.  
[ 12 ] GETTING STARTED  
Setting Caller ID Options  
There are three Caller ID setup options available: AutoTalk, CIDCW (Caller ID on Call Waiting),  
and Area Code. See page 14 for Area Code setup instructions.  
AutoTalk allows you to answer the phone without pressing talk/flash or spkr. If the phone rings  
when AutoTalk is On, simply remove the handset from the base and the phone automatically  
answers the call. Or if the handset is not in the base, press any number key,  
/tone, or # to  
answer the call. If you set AutoTalk to Off, you must press talk/flash or spkr to answer the call.  
Caller ID on Call Waiting (CIDCW) performs the same as regular Caller ID on a call waiting  
number. CW Deluxe allows you to handle call waiting calls in seven different ways. (See page 36.)  
You must subscribe to CIDCW from your phone company in order to use this feature.  
The CW Deluxe is a separate service available through your phone company.  
To change your Caller ID options:  
1) When the phone is in the standby mode, press menu/mute.  
2) Press + or - to move the pointer to “Caller ID Setup”, then  
press select/ch.  
3) Press + or - to choose “Auto Talk” or “CIDCW”,  
then press select/ch.  
4) Press + or - to change the selection.  
AutoTalk: “Auto Talk On” or “Auto Talk Off”  
CIDCW: “CIDCW On”, “CW Deluxe On” or “CIDCW Off”  
5) Press select/ch and you will hear a confirmation tone.  
6) Press end to exit.  
GETTING STARTED [ 13 ]  
Entering Your Area Code  
If you enter a 3-digit area code number in the “Area Code” option, your local area code does  
not appear in Caller ID messages. For calls received from outside your local area code, you will  
see a full 10-digit number.  
• If your calling area  
requires 10-digit  
1) When the phone is in the standby mode, press menu/mute.  
dialing, do not program  
this option.  
• When the area code has  
already been stored in  
memory, the stored area  
code will be displayed.  
To change it, press  
xfer/del three times.  
Then enter the new  
2) Press + or - to move the pointer to “Caller ID Setup”,  
then press select/ch.  
3) Press + or - to move the pointer to “Area Code”,  
then press select/ch.  
area code. Or you can  
use  
/RocketDial/  
or call id/to move  
the cursor and edit the  
area code.  
4) Use the number keypad (0 to 9) to enter a 3-digit  
area code.  
5) Press select/ch, and you will hear a confirmation tone.  
6) Press end to exit.  
[ 14 ] GETTING STARTED  
Selecting a Language  
Language option can be used to choose the language of your display. You can select English,  
French, or Spanish.  
1) When the phone is in the standby mode, press menu/mute.  
2) Press + or - to move the pointer to “Language“,  
then press select/ch.  
3) Press + or - to choose English, French (Français), or  
Spanish (Español).  
4) Press select/ch, and you will hear a confirmation tone.  
5) Press end to exit.  
GETTING STARTED [ 15 ]  
Making and Receiving Calls  
On the handset, you may also use the speakerphone while talking on your phone. Using  
the handset speakerphone is called “hands-free conversation. This feature allows you to  
easily communicate while performing other tasks, such as cooking.  
hands-free conversation.  
appears during  
• Refer to page 13  
“Setting Caller ID  
Options” to turn the  
AutoTalk feature On if  
desired. Any key answer  
can be used only when  
AutoTalk is set to On.  
You can easily switch a call from normal conversation to “hands-free conversation.  
To switch a call, press spkr during the call.  
From the Handset  
• The handset microphone  
is located on the bottom  
of the handset (see  
“Controls and Functions”  
on page 5). Position  
yourself as near to the  
handset as possible and  
speak clearly.  
Normal conversation  
Hands-free conversation  
To answer a call  
Handset On the Base  
Pick up the handset (AutoTalk) or pick up  
the handset and press talk/flash.  
Handset Off the Base  
Press any number key, /tone, or #  
(Any Key Answer), or press talk/flash.  
Handset Off the Base  
Press spkr.  
To make a call  
Handset Off the Base  
1) Press talk/flash.  
2) Listen for the dial tone.  
3) Dial the number.  
OR  
Handset Off the Base  
1) Press spkr.  
2) Listen for the dial tone.  
3) Dial the number.  
OR  
Dial the number, then press talk/flash. Dial the number, then press spkr.  
Note: If a call is not established, you will hear a beep and “Unavailable” will  
appear in the display.  
To hang up  
Press end, or return the handset to the base (AutoStandby).  
To enter a pause within  
the dialing sequence  
When you dial the number, press redial/p.  
P” appears in the display, which represents a pause.  
[ 16 ] BASICS  
Redialing a Call  
The last three phone numbers dialed can be quickly redialed.  
Redialing from Standby Mode  
1) Press redial/p. The phone number that was last dialed  
appears on the display.  
• If the number exceeds  
32 digits, only the first  
32 digits are retained  
in redial memory.  
2) Press redial/p again. Each press of redial/p will display  
• If the redial memory is  
empty, you will hear  
a beep.  
one of the last three numbers dialed.  
3) Press talk/flash or spkr. The selected number is dialed.  
4) To hang up, press end.  
• If you have not pressed any key for 30 seconds, the phone  
returns to standby mode.  
• If you press end, the operation is canceled and the phone will  
return to the standby mode.  
Redialing from Talk Mode  
1) Press talk/flash or spkr.  
2) Press redial/p. The last number dialed will be displayed and redialed.  
3) To hang up, press end.  
When using the redial feature in talk mode, only the last number  
dialed will be displayed.  
BASICS [ 17 ]  
Ringer Volume Setup  
1) When the phone is in the standby mode, press menu/mute.  
2) Press + or - to move the pointer to “Ringer Volume.  
3) Press select/ch.  
• If you select “Ringer Off”,  
<Ringer Off>” appears in  
the display when you  
make or  
receive calls, or charge  
the handset.  
4) Press + or - to move the pointer through the ringer settings  
(Ringer Off, Ringer Low, or Ringer High).  
You will hear a ringer or melody at the selected volume.  
5) Press select/ch, you will hear a confirmation tone.  
6) Press end to exit.  
Ringer Mute (temporarily)  
You can temporarily mute the ringer tone. When the handset is off the  
base and the phone is ringing, press end. The ringer tone will return to  
the previous setting starting with the next incoming call.  
Ringer Tone Setting  
1) When the phone is in the standby mode, press menu/mute.  
2) Press + or - to move the pointer to “Ringer Tones”,  
then press select/ch.  
You can choose from 6 ringers or 4 melodies:  
- Ringers [Flicker, Clatter, Leap Frog, Ping Ball, Reminder,  
Soft Alert]  
- Melodies [Beethoven9, For Elise (Elise), Merry Christmas  
(Merry-Xmas), Home Sweet Home (Hm Swt Hm)]  
3) Press + or - to move the pointer. You will hear the ringer or the  
melody as you scroll through the options.  
4) Press select/ch and you will hear a confirmation tone.  
• If you set the ringer to  
Off, the ringer tone will  
not sound.  
5) Press end to exit.  
[ 18 ] BASICS  
Distinctive Ringer Setup  
“Distinctive Ringer” allows you to preset memory locations with a designated ring tone. When  
an incoming call is received and the Caller ID information matches the information in one of  
the memory locations, the Distinctive Ring that has been stored for that particular caller will  
sound.  
If you have set multiple memory locations with distinctive rings, switching the setting to  
Distinctive Off” will result in no distinctive ringing. All incoming calls will have a normal ring  
tone. Switching to “Distinctive On” will activate all programmed distinctive ring memory  
locations.  
• See ”Storing Phone  
Numbers, Names,  
Distinctive Rings, and  
Speed Dial” on page 23  
for storing a Distinctive  
Ring in the Phonebook.  
1) When the phone is in the standby mode, press menu/mute.  
2) Press + or - to move the pointer to “Distinct. Ring”,  
then press select/ch.  
3) Press + or - to choose “Distinctive On” or  
Distinctive Off.  
4) Press select/ch, and you will hear a confirmation tone.  
5) Press end to exit.  
BASICS [ 19 ]  
Adjusting the Earpiece and  
Handset Speaker Volume  
You can select different volume levels for the handset earpiece and the handset speaker  
(Volume Low, Volume Medium, Volume High, and Volume Maximum). The volume can only be  
adjusted during a call. Press + or - to select the volume settings. When you hang up, the  
phone keeps the last volume setting selected.  
If you press + in maximum volume level or - in lowest volume level, you will hear a beep.  
Mute Microphone  
You can temporarily turn Off the microphone so that the person you are  
talking with cannot hear you.  
During a telephone call press and hold menu/mute to turn Off the  
microphone, and “Mute” appears on the display. Press menu/mute again  
to cancel muting.  
• If you press end to  
cancel muting, the call  
is disconnected and the  
phone will return to  
standby mode.  
• If you press xfer/del  
while muting, the  
muting is canceled.  
[ 20 ] BASICS  
Tone Dialing Switch-over  
Some telephone companies use equipment that requires pulse dialing (sometimes referred to  
as rotary dialing). If you need to enter tone dialing digits, you can switch-over to tone  
dialing during the call. For example, entering your bank account number after you have  
called your bank.  
• The tone feature only  
applies when the dial  
mode is set to pulse.  
Initially make your call with the pulse dialing mode. Once your call  
connects, press /tone. Enter the desired number. These digits will be  
sent as tone dialing. Once the call ends, the tone mode is canceled and  
pulse dialing mode resumes.  
• This special number can  
be stored in a memory  
location. This is referred  
to as Chain Dialing. (See  
page 31.)  
Traveling Out-of-Range  
During a call, as you begin to move your handset too far from your base unit, noise  
increases. If you pass the range limits of the base unit, your call will terminate within 30  
seconds. To avoid your call being terminated, quickly move your handset back in range.  
Selecting a Different Channel  
If you encounter interference while using your phone, you can manually change the phone’s  
channel for clear operation. This function works only when the phone is in use.  
Press select/ch. “Scanning” appears on the display, indicating the phone is changing to  
another channel. For more information on interference, refer to “Radio Interference” on  
page 44.  
BASICS [ 21 ]  
Find Handset  
To locate the handset, press find handset on the base when the  
base is in the standby mode. The handset beeps for 60 seconds,  
and “Paging” appears on the handset display.  
Paging is canceled when pressing any key on the handset or  
find handset on the base. Additionally, if you receive an incoming  
call, page is canceled.  
• If the handset battery is  
completely drained, the  
handset will not beep  
when paging.  
Flash and Call Waiting  
If you have Call Waiting service and a call waiting tone sounds while  
you are on a call, press talk/flash to accept the waiting call. There is  
a short pause, then you will hear the new caller. To return to the  
original caller, press talk/flash again.  
You must subscribe  
through your local  
telephone company  
to receive Call  
Waiting Service.  
Voice Mail LED  
The voice mail LED on the handset is designed to work with your  
voice mail service provided by your local telephone company. The LED  
flashes when you have new messages in your voice mail box.  
You may need to occasionally reset the indicator if it remains On  
after you’ve retrieved your messages. To reset the indicator, when the  
phone is in the standby mode, press and hold find handset on the  
base until the paging sound stops (about 5 seconds).  
[ 22 ] BASICS  
Phonebook  
Phonebook allows you to dial a number using just a few key presses.  
Your phone stores names/numbers in the phonebook memory location, and you can search names  
in alphabetical order. You have a total of 100 locations that can be used for the phonebook  
(including the Speed dials) and Caller ID messages.  
• If any of the following occurs during a phonebook operation, the operation will be canceled.  
-Press end. The phone will return to the standby mode (or the call will be disconnected).  
-Press talk/flash or spkr.  
-Receive an incoming call, page, or transferring call (from the standby mode only).  
-Charge the handset  
-Receive a CIDCW (Caller ID on Call Waiting) (during a call only).  
• The idle time is 30 seconds. If the handset remains idle for 30 seconds, the phone will return to the  
standby mode (or back to the call).  
Storing Phone Numbers, Names, Distinctive  
Rings, and Speed Dial  
1) When the phone is in the standby mode, press /RocketDial/.  
The handset displays the number of the phonebook locations used,  
and information on searching and storing phonebook locations.  
(1st line) The number of the phonebook locations used  
(2nd line) How to search (press the number keypad, + or -)  
(3rd line) How to enter the storing operation (press select/ch)  
PHONEBOOK [ 23 ]  
2) Press select/ch, “Store/Edit Name” appears.  
3) Store the name (up to 16 characters) by using the number keypad.  
• See the “Steps for entering names and special characters” (see page 27).  
• When the memory is  
full, you will hear a  
beep and “Memory  
Full” appears. You  
cannot store names  
and numbers.  
• Use call id/and  
/RocketDial/to move the cursor to the desired location.  
• Use xfer/del to delete characters as needed.  
• Press and hold xfer/del to delete all the characters.  
If a name is not required, go to step 4.  
• The pause key counts  
as one digit. Pressing  
redial/p more than  
once increases the  
length of pause  
4) Press select/ch to store the name,  
Store/Edit No.” appears.  
between numbers.  
5) Press the number keypad to enter the phone number (up to 20 digits),  
press select/ch to store the number.  
6) “Distinctive Ring” appears. Press + or - to move the pointer  
to one of the Distinctive Ring options, then press select/ch.  
If you choose not to store a “Distinctive Ring”, simply select the “No  
Selectn” option.  
7) “Speed Dial” appears. Press + or - to move the pointer to select  
• If you select a Speed  
dial location where a  
number is already  
the Speed dial location (10 locations: SPD1-SPD0).  
stored, the new number  
will replace the old  
number, and the old  
number will be stored as  
a phonebook location.  
If you choose not to store the name/number as a Speed Dial, simply  
select the “No Selectn” option.  
8) Press select/ch. You will hear a confirmation tone and  
Done!” appears on the display.  
[ 24 ] PHONEBOOK  
Steps for Entering Names and Special Characters  
Refer to the letters on the number keys to select the desired characters. With each press of a  
number key (0-9), the displayed character appears in the following order: Upper case letters  
first, lower case letters next and finally the number corresponding to the key.  
Number of times key is pressed  
If you make a mistake while entering a name  
Use /RocketDial/or call id/to move the cursor to the incorrect character.  
Press xfer/del to erase the wrong character, then enter the correct character. To delete all  
characters, press and hold xfer/del.  
PHONEBOOK [ 25 ]  
For example, to enter Inter-Tel:  
1) When the phone is in the standby mode, press /RocketDial/.  
The handset displays the number of phonebook locations you have stored, and  
how to search and store the phonebook locations.  
2) Press select/ch, “Store/Edit Name” appears.  
3) Press 8 twice.  
4) Press 6 five times.  
5) Press 4 six times.  
6) Press 3 four times, then press call id/to move the cursor to the right.  
If the next character uses the same number key, you must press call id/to move the cursor over.  
Otherwise the next time you press the number key, it changes the character that was previously set.  
7) Press 3 five times.  
8) Press 6 five times.  
9) When finished, press select/ch.  
To continue to store the telephone number, proceed to step 5 on page 26.  
[ 26 ] PHONEBOOK  
Viewing the Phonebook  
Your phone stores names/numbers in the phonebook memory locations, and you can search  
names in alphabetical order. You can view the phonebook during a call as well as when the  
phone is in the standby mode.  
/SD” appears on the  
display when you review  
the RocketDial, and  
/SPDn” appears when  
you review a Speed dial.  
1) Press  
/RocketDial/.  
If you press /RocketDial/during a call, the following  
screen appears.  
2) Press + or -, or the number keypad to view the  
phonebook locations.  
a) Alphabetical order  
Ascending order: Press - to view locations. The location in the RocketDial  
appears first in the display. Each time - is pressed, phonebook locations appear in  
ascending order.  
Descending order: Press + to view locations. A name starting with a number or a mark,  
or <No Name> appears first. Each time + is pressed, phonebook locations appear in  
descending order.  
b) From a number key  
Refer to the letters on the number keys to select the first letter of the desired name.  
Press a number key until any name with the same initial is displayed (See the table in  
“Steps for Entering Names and Special Characters” on page 27).  
For example, to search for “Inter-Tel”, press 8 two times. Press - or + until the name is  
displayed. If you press + while the first name in “U” is displayed, a name starting with  
“T” will appear, or if you press - while the last name in “U” is displayed, a name  
starting with “V” will appear.  
3) To finish the viewing operation, press /RocketDial/(if you view the phonebook  
during a call) or end.  
PHONEBOOK [ 27 ]  
Making Calls Using the Phonebook  
From Standby Mode  
1) When the phone is in the standby mode,  
press  
/RocketDial/.  
2) Press + or -, or the number keypad to view the phonebook locations  
(see “Viewing the Phonebook” on page 27).  
3) Press talk/flash or spkr. The displayed number is dialed.  
4) To hang up press end.  
From Talk Mode  
1) Press talk/flash or spkr.  
2) Press  
/RocketDial/.  
3) Press + or -, or the number keypad to view the phonebook locations  
(see “Viewing the Phonebook” on page 27).  
4) Press select/ch. The number in the displayed phonebook location is dialed.  
5) To hang up press end.  
Speed Dialing  
If you select a speed dial memory location (10 locations: SPD1 - SPD0) when storing a  
phone number in the phonebook dial location, you can use the speed dialing feature. When  
the phone is in the standby mode, press and hold a number key (0-9) associated with the  
speed dial. The number stored in the speed dial appears, then press talk/flash or spkr.  
The phone number in the speed dial (SPD1 - SPD0) is dialed.  
[ 28 ] PHONEBOOK  
Editing or Erasing a Stored Name, Phone  
Number, Distinctive Ring, and Speed Dial  
1) When the phone is in the standby mode,  
press  
/RocketDial/.  
2) Press + or -, or the number keypad to view the phonebook  
locations (see “Viewing the Phonebook” on page 27).  
Editing the Stored Data  
1) When the phonebook location to be edited appears, press  
select/ch. “Store/Edit Name” appears.  
2) Follow the steps 3 to 7 under “Storing Phone Numbers,  
Names, Distinctive Rings, and Speed Dial” on page 23 to  
complete the editing operation.  
3) Press select/ch. You will hear a confirmation tone and  
Done!” appears on the display.  
Deleting the Stored Data  
1) When the phonebook location to be deleted appears,  
press xfer/del. “Delete Memory?” appears.  
2) Press + to move the pointer to “Yes.  
3) Press select/ch or xfer/del. You hear a confirmation tone.  
Deleted!” appears in the display.  
PHONEBOOK [ 29 ]  
RocketDial (One Touch Dialing)  
You can store a number you dial often in the RocketDial. The rocket  
dialing allows you to dial a number with one key press.  
• Memory location for  
the RocketDial is  
independent from the  
memory location for  
the phonebook.  
Storing the RocketDial  
1) When the phone is in the standby mode,  
press  
/RocketDial/.  
2) Press - once to display the RocketDial menu, then press select/ch.  
Store the name, phone number, and distinctive ring by following  
the steps 3 to 6 under “Storing Phone Numbers, Names, Distinctive  
Rings and Speed Dial” on page 23.  
3) You will hear a confirmation tone and “Done!” appears in the  
display.  
• If the RocketDial is  
empty, you will hear  
a beep.  
Making calls with the RocketDial  
When the phone is in the standby mode, press and hold  
/RocketDial/. The number in the rocket  
location is dialed.  
Connecting  
8175551212  
Deleting the RocketDial  
1) When the phone is in the standby mode,  
press  
/RocketDial/.  
2) Press once - to display the RocketDial menu.  
3) Press xfer/del.  
4) Press + to move the pointer to “Yes.  
5) Press select/ch or xfer/del. You will hear a confirmation tone.  
Deleted!” appears in the display.  
[ 30 ] PHONEBOOK  
Chain Dialing  
The memory locations in the handset are not limited to phone numbers. You can also store a  
group of numbers (up to 20 digits), that you need to enter once your call connects. This is  
referred to as Chain Dialing.  
An example of this is a bank account number. Store the special number in the Phonebook  
location (refer to “Storing Phone Numbers, Names, Distinctive Rings and Speed Dial” on  
page 23). Once you have called your bank, and when you are prompted to enter the account  
number, press /RocketDial/and use + or - to select the number in the Phonebook  
location, then press select/ch.  
PHONEBOOK [ 31 ]  
Caller ID  
You must subscribe to Caller ID service to use this feature.  
When the telephone rings, the Caller ID feature allows you to view the caller’s name and  
phone number on the display before you answer the phone. Additionally, you can dial the  
displayed number and store the information for memory dialing.  
• If you answer a call  
before the Caller ID  
message is received  
(Example: before the  
second ring), the  
Caller ID message will  
not appear.  
Make sure you have turned on the Caller ID/Call Waiting feature. (See page 13.)  
Important:  
Memory locations for Caller ID messages and Phonebook locations (including Speed Dials) are  
common, you can store up to 100 in total. A Caller ID message is not stored when you have  
stored 100 of the phonebook locations. The earliest Caller ID message is overwritten when  
you have stored 100 of the phonebook locations and Caller ID messages in total.  
• When the call is received  
via a telephone company  
that does not offer  
Caller ID service, the  
caller´s phone number  
and name do not appear.  
(This includes some  
• If any of the following occurs during Caller ID operation, the operation will be canceled.  
-Press end. The phone will return to the standby mode (or the call will be disconnected).  
-Press talk/flash or spkr. (except for during hands-free conversation)  
-Receive an incoming call, page, or transferring call (from the standby mode only).  
-Receive a CIDCW (Caller ID on Call Waiting) (during a call only).  
-Charge the handset.  
international calls.)  
• When the call is via a  
private branch exchange  
(PBX), the caller´s phone  
number and name may  
not appear.  
• The idle time is 30 seconds. If the handset remains idle for 30 seconds, the phone will return to the  
standby mode (or back to the call).  
1) When the Caller ID message is received, the display shows the caller’s phone number  
along with the date and time. The incoming call information is stored in the Caller ID  
record. If the Caller ID service includes the  
caller’s name, the name will appear on the  
display. (up to 15 characters.)  
You may receive any one of the following messages:  
When invalid data is received  
Incomplete Data”  
Private Name”  
Private Number”  
Unknown Name”  
When a private name is received  
When a private number is received  
When a unknown name is received  
When a unknown number is received Unknown Number”  
2) When you pick up the phone, the display changes to “Talk.  
(AutoTalk feature is set to On.)  
[ 32 ] CALLER ID  
Viewing the Caller ID List  
The Caller ID list stores information for incoming calls – even unanswered calls. You can  
store 100 of the Caller ID messages and Phonebook locations (including Speed Dials) in  
total. You can view the Caller ID list during a call or when the phone is in the standby  
mode.  
The number of calls from  
the same Caller ID  
appears next to the  
received time. Once you  
have reviewed the new  
message, the number  
will be cleared  
1) Press call id/.  
The summary screen appears. The screen shows the number of  
new messages and the total number of messages.  
and disappears.  
2) View the Caller ID messages by following these procedures.  
From new to oldest:  
a. Press - to display the latest Caller ID message.  
b. Press - to see the previous message.  
From oldest to new:  
a. Press + to display the earliest Caller ID message.  
b. Press + to see the next message.  
In alphabetic order:  
Press the number keypad (2-9 and 0) to display the Caller ID messages in  
alphabetical order. Refer to the letters on the number keys to select the desired letter.  
Once you view the Caller ID list in alphabetical order, you cannot switch to the Caller ID display in  
historical order (from new to old or from old to new) unless you exit the operation.  
3) To finish the viewing operation, press call id/(if you view the Caller ID list during a  
call) or end.  
CALLER ID [ 33 ]  
Deleting Information from the Caller ID List  
Deleting a Caller ID message  
1) When the phone is in the standby mode, and while the incoming  
Caller ID information is displayed, press xfer/del.  
Delete Message?” appears.  
Once the Caller ID  
data has been deleted,  
the information cannot  
be retrieved.  
2) Press + or - to choose “Yes” or “No.  
3) Press select/ch or xfer/del.  
When the pointer is at “Yes”: You will hear a confirmation tone, and the Caller ID  
message is deleted. The next or previous Caller ID message is then displayed.  
When the pointer is at “No”: The display returns to the Caller ID message.  
Deleting all Caller ID names/numbers  
1) When the phone is in the standby mode, press call id/.  
2) Press xfer/del.  
3) Press + or - to choose “Yes” or “No.  
4) Press select/ch or xfer/del.  
When the pointer is at “Yes”: You will hear a confirmation tone, and all stored  
Caller ID messages are deleted.  
When the pointer is at “No”: The display returns to the summary screen.  
[ 34 ] CALLER ID  
Using the Caller ID Message List  
Calling a party from the Caller ID list  
From Standby mode  
1) Press call id/. The summary screen appears. The screen shows the  
number of new messages and the total number of messages.  
• You cannot make a call  
from the Caller ID list if  
your phone is connected  
to a private branch  
2) Use the number keypad (2-9 and 0), +, or - to view the Caller ID message list.  
exchange (PBX).  
3) Press talk/flash or spkr. The displayed phone number  
• When a long distance  
call has been set, “1”  
appears in the display.  
Connecting  
8002971023  
dials automatically.  
From Talk mode  
1) Press talk/flash.  
2) Press call id/. The summary screen appears.  
3) View the Caller ID message you want to dial.  
4) Press select/ch. The displayed phone number will be dialed.  
• If a call comes in via a  
telephone system that  
does not offer Caller ID  
service, no information  
is stored.  
Long Distance calls and Area Code Setting/Cancellation  
While the present Caller ID information is displayed, pressing /tone will place or remove  
the prefix “1” in the display to set the call for a long distance call, or pressing # will set or  
cancel an area code. (See page 16.)  
Storing Caller ID messages in the Phonebook/RocketDial  
Messages shown in the Caller ID list can be stored in the phonebook. Using the incoming  
call information (i.e., Caller ID list), the phone number and name of the party on the Caller  
ID list can be stored in memory.  
1) When the phone is in the standby mode, while the incoming Caller  
ID information is displayed, press /RocketDial/.  
2) Press + or - to choose “Store in PB?” (Phonebook locations) or  
Store in SD?” (RocketDial location). To cancel Storing, select  
Cancel.  
CALLER ID [ 35 ]  
3) Press select/ch. You will hear a confirmation tone.  
• You cannot store a Caller ID message in the phonebook if a phone number does not appear in the message.  
• You cannot set the distinctive ring or speed dial in this step. If you would like to set these options, edit  
the stored data.  
• Even if the memory locations are full, the message will be stored in the Phonebook, however, the message  
will be erased from the Caller ID List.  
• If data is already stored in the RocketDial, the old data will be overwritten by the new data.  
Call Waiting Deluxe Features  
Your phone gives you new options for call waiting. At the touch of a button, you can place the  
caller on hold, send them to your voice mail service, or conference them into your current call.  
You may be required to subscribe to Call Waiting and Call Waiting Deluxe to use these features.  
Not all features are available in all areas. Check with your local telephone company for details.  
• To activate features,  
select “CW Deluxe On” in  
the Caller ID setup. See  
page 13.  
1) When you receive a Call Waiting call, press menu/mute for a list of options.  
• You can also answer a  
waiting call immediately  
by pressing talk/flash,  
the first caller will be  
placed on hold. To return  
to the original caller,  
2) Press + or -, or the number keypad (1-7) to select an option. For example:  
press  
-
press  
-
2 times  
press talk/flash again.  
4 times  
3) Press select/ch. A confirmation screen will appear.  
Your phone is pre-programmed with seven call waiting options. You may select to ask the  
calling party to hold, send them a busy message, forward them to your voice mail, or answer  
and drop the first caller. You may also select to conference them into the current call or, at any  
time, choose to drop the first or drop the last caller.  
Check with your local telephone company for a full list of options.  
[ 36 ] CALLER ID  
Changing the Digital Security Code  
The digital security code is an identification code used to connect the handset and the base  
unit. Normally, setting the code is not necessary. In the rare situation that you suspect  
another cordless telephone is using the same security code, you can change the code. To  
change the digital security code, de-register the code, then register a different code.  
You will need to re-  
register the additional  
handset each time you  
change the digital  
security code of the  
original unit.  
De-register the Digital Security Code  
1) Remove the handset from the base. In the standby mode, press and hold xfer/del and  
end for 10 seconds. You will hear a confirmation tone. “De-Register?” appears.  
2) Press + to select “Yes”, then select/ch. You will hear a confirmation tone, and  
Deregistration Complete” appears.  
• If you have not pressed any key for 30 seconds while in the de-registering operation, the  
phone returns to the standby mode.  
• While in the de-registering operation, if you receive an incoming call, page, or transferring call,  
or charge the handset, or press talk/flash, spkr or end, the operation is canceled.  
ADDITIONAL INFORMATION [ 37 ]  
Register the Security Code  
1) Unplug the AC adapter.  
2) Press and hold find handset on the base while you plug in the AC Adapter, hold  
find handset until the status LED on the base flashes.  
3) Press talk/flash. “Handset Registering” appears.  
When the operation is finished “Registration Complete” appears and the status  
LED is turned Off. You will hear a confirmation tone and the phone returns to the  
standby mode.  
• You must complete the registration operation within 30 seconds, or the phone returns to the standby mode.  
• During the registration operation, you cannot receive an incoming call, page, or make a call.  
Installing the Beltclip  
To attach the beltclip  
Insert the beltclip into the holes on each side of the handset.  
Press down until it clicks.  
To remove the beltclip  
Pull both sides of the beltclip to release the tabs from the holes.  
Headset Installation  
Your phone may be used with an optional headset, the Inter-Tel HS910.  
To use this feature, insert the headset plug into the headset jack. Your  
phone is ready for hands-free conversations. (Headset may be purchased  
by calling the Inter-Tel Parts Department or visiting the web site.  
See page 9.)  
[ 38 ] ADDITIONAL INFORMATION  
Note on Power Sources  
Battery replacement and handling  
When the operating time becomes short, even after a battery is recharged, please replace the battery. With normal  
usage, your battery should last about one year.  
Please contact your place of purchase or the Inter-Tel Parts Department for a replacement battery. (See page 9)  
Warning  
To avoid the risk of personal injury or property damage from fire or electrical shock, only use the Inter-Tel battery  
model and Inter-Tel adapter model specifically designated for this product.  
Power Failure  
During the period that the power is off, you will not be able to make or receive calls with the telephone.  
Caution  
• Use the specified Inter-Tel battery pack (BT-446).  
• Do not remove the battery from the handset to charge it.  
• Never throw the battery into a fire, disassemble it, or heat it.  
• Do not remove or damage the battery casing.  
Maintenance  
When the handset or base unit becomes slightly dirty  
Caution  
Wipe with a soft, dry cloth.  
Do not use paint thinner,  
When the handset or base unit becomes very dirty  
Wipe with a soft cloth that has been dampened with diluted, neutral  
detergent. Dry with a dry cloth.  
benzene, alcohol, or other  
chemical products.  
Doing so may discolor the  
surface of the telephone and  
damage the finish.  
When the charging contacts become very dirty on both the handset and  
base unit  
Using water only, dampen a cloth to clean the charging contacts.  
Then make sure to go back over the charging contacts with a dry cloth before  
returning the handset to the base unit to charge.  
ADDITIONAL INFORMATION [ 39 ]  
General Information  
The phone complies with FCC Parts 15 and 68. Operating temperature: 0 ºC to +50 ºC (+32 ºF to +122 ºF)  
AC Adapter Information  
AC Adapter part number:  
Input Voltage:  
AD-312 for the base  
120V AC 60Hz  
AD-446 for the charger (TRU5860-2 only)  
120V AC 60Hz  
Output Voltage:  
9V DC 350 mA  
9V DC 210 mA  
Battery Information  
Battery part number:  
Capacity:  
BT-446  
800 mAh, 3.6V  
Battery use time (per charge)  
From fully charged  
Talk mode duration:  
Standby mode duration:  
Up to 4 hours  
Up to 8 days  
If the handset is left off of the base, the actual Talk mode duration will  
be reduced respective to the amount of time the handset is off the base.  
Recharge your phone on a regular basis by returning the handset to the base after each phone call. When the  
operating time becomes short, even after the battery is recharged, please replace the battery. With normal usage, the  
battery should last about one year.  
A replacement Inter-Tel adapter and battery may be purchase Inter-Tel accessories at your local Inter-Tel dealer or by  
contacting the Inter-Tel Parts Department (800) 554-3988. Hours are from 8:00 a.m. to 5:00 p.m. CST, Monday  
Specifications, features, and availability of optional accessories are all subject to change without prior notice.  
[ 40 ] ADDITIONAL INFORMATION  
Troubleshooting  
If your phone is not performing to your expectations, please try these simple steps first.  
Symptom  
Suggestion  
The status LED won’t illuminate when  
the handset is placed in the base.  
• Make sure the AC adapter is plugged into the base and wall outlet.  
• Make sure the handset is properly seated in the base.  
• Make sure the charging contacts on the handset and base are clean.  
The audio sounds weak  
and/or scratchy.  
• Move the handset and/or base to a different location away from metal objects  
or appliances and try again.  
• Press select/ch to help eliminate background noise.  
• Make sure that you are not too far from the base.  
Can’t make or receive calls.  
• Check both ends of the base telephone line cord.  
• Make sure the AC adapter is plugged into the base and wall outlet.  
• Disconnect the AC adapter for a few minutes, then reconnect it.  
• Change the digital security code (See page 43).  
• Make sure that you are not too far from the base.  
The handset doesn’t ring or receive  
a page.  
• The battery pack may be weak. Charge the battery in the base unit  
for 15-20 hours.  
• The handset may be too far away from the base unit.  
• Place the base unit away from appliances or metal objects.  
• Change the digital security code (See page 43).  
Severe noise interference.  
• Keep the handset away from microwave ovens, computers, remote control toys,  
wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights,  
and electrical appliances.  
• Move to another location or turn off the source of interference.  
The Caller ID does not display.  
• The handset was picked up before the second ring.  
• The call was placed through a switchboard.  
• Call your local telephone company to verify your Caller ID service is current.  
Unavailable” message is displayed  
on the LCD screen of the handset.  
• Make sure the other handset is not already in use. Both handsets cannot be  
in talk mode at the same time.  
• Place the handset for at least 5 seconds to re-register to the main base.  
• Make sure the handset is not too far from the main base when trying to use.  
The handset doesn’t communicate  
with the other handset.  
• Change the digital security code (See page 43).  
• Make sure that you have registered the second handset (TXC580 only).  
The second handset can’t join  
the conversation.  
• Only one handset at a time can talk with an outside caller. To allow a different  
handset to talk to the caller, transfer the call to the other handset.  
If you still have a problem.  
Contact your local authorized Inter-Tel resel.ler.  
TROUBLESHOOTING [ 41 ]  
Liquid Damage  
Moisture and liquid can damage your cordless phone. In case of accidental submersion, please read the following steps.  
Case  
Action  
If the handset or base is exposed to  
moisture or liquid, but only affects the  
exterior plastic housing.  
Wipe off the liquid and use as normal.  
If moisture or liquid has entered the  
Handset:  
plastic-housing (i.e. liquid can be heard in 1. Remove the battery cover and leave it off for ventilation.  
the phone or liquid has entered the  
handset battery compartment or vent  
openings on the base).  
2. Remove the battery pack by disconnecting.  
3. Leave the battery cover off and the battery pack disconnected for at least 3 days.  
4. Once completely dry, reconnect the battery pack and the battery cover.  
5. Recharge the handset’s battery pack for 20 hours in the base unit before using the  
phone.  
Base:  
1. Disconnect the AC adapter from the base unit, cutting off electrical power.  
2. Disconnect the telephone cord from the base unit.  
3. Let dry for at least 3 days.  
IMPORTANT: You must unplug the telephone line while recharging the battery pack to  
avoid charge interruption.  
CAUTION:  
DO NOT use a microwave oven to speed up the drying process. This will cause permanent  
damage to the handset, base and the microwave oven.  
After following these steps, if your cordless telephone does not work, please send to:  
Inter-Tel America Corporation  
Parts and Service Division  
4700 Amon Carter Blvd.  
Ft. Worth, TX 76155  
1-800-554-3988. Monday through Friday  
8 a.m. to 5 p.m. CST  
[ 42 ] TROUBLESHOOTING  
5. Do not place this product on an unstable cart, stand, or table.  
The telephone may fall, causing serious damage to the unit.  
6. Slots and openings in the cabinet and the back or bottom are  
provided for ventilation. To protect the product from overheating,  
these openings must not be blocked or covered. This product  
should never be placed near or over a radiator or heat register.  
This product should not be placed in a built-in installation unless  
proper ventilation is provided.  
7. This product should be operated only from the type of power  
source indicated on the marking label. If you are not sure of the  
type of power supply to your home, consult your dealer or local  
power company.  
8. Do not allow anything to rest on the power cord. Do not locate  
this product where the cord will be damaged by persons walking  
on it.  
9. Do not overload wall outlets and extension cords, as this can  
result in the risk of fire or electrical shock.  
10. Never push objects of any kind into this product through cabinet  
slots, as they may touch dangerous voltage points or short out  
parts that could result in a risk of fire or electric shock. Never  
spill liquid of any kind on the product.  
11. To reduce the risk of electric shock, do not disassemble this product.  
Take it to qualified service personnel when service or repair work is  
required. Opening or removing covers may expose you to dangerous  
voltages or other risks. Incorrect reassembly can cause electric shock  
when the appliance is subsequently used.  
12. Unplug this product from the wall outlet and refer servicing to  
qualified service personnel under the following conditions:  
A. When the power supply cord is damaged or frayed.  
B. If liquid has been spilled into the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally when following the  
operating instructions. (Adjust only those controls that are  
covered by the operating instructions. Improper adjustment  
of other controls may result in damage and will often require  
extensive repair work by a qualified technician.)  
3. Do not open or mutilate the battery pack. Released electrolyte is  
corrosive and may cause damage to the eyes or skin. It may be  
toxic if swallowed.  
4. Exercise care in handling the battery in order not to short the  
battery with conducting materials such as rings, bracelets, and  
keys. The battery or conductor may overheat and cause burns.  
5. Charge the battery pack provided with or identified for use with  
this product only in accordance with the instructions and  
limitations specified in the owner¬s manual provided for  
this product.  
Precautions!  
Before you read anything else, please observe the following:  
Warning!  
Inter-Tel DOES NOT represent this unit to be waterproof. To reduce the  
risk of fire, electrical shock, or damage to the unit, DO NOT expose  
this unit to rain or moisture.  
Rechargeable Nickel-Metal-Hydride Battery Warning  
6. Observe proper polarity orientation between the battery pack and  
battery charger.  
This equipment contains a rechargeable Nickel-Metal-Hydride battery.  
• Nickel is a chemical known to state of California to cause cancer.  
• The rechargeable Nickel-Metal-Hydride battery contained in this  
equipment may explode if disposed of in a fire.  
SAVE THESE INSTRUCTIONS!  
• Do not short-circuit the battery.  
Important Electrical Considerations  
• Do not charge the rechargeable Nickel-Metal-Hydride battery  
used in this equipment in any charger other than the one  
designed to charge this battery as specified in the owner’s  
manual. Using another charger may damage the battery or  
cause the battery to explode.  
Unplug all electrical appliances when you know an electrical storm is  
approaching. Lightning can pass through your household wiring and  
damage any device connected to it. This phone is no exception.  
The FCC Wants You To Know  
Changes or modifications to this product not expressly approved by  
Inter-Tel, or operation of this product in any way other than as  
detailed by the owner’s manual, could void your authority to operate  
this product. Your telephone compiles with Part 68 of FCC Rules. You  
must, upon request, provide the FCC registration number and the REN  
to your telephone company. Both numbers are on the base unit.  
Rechargeable Nickel-Metal-Hydride  
Batteries Must Be Recycled or  
Disposed of Properly  
The exclamation point within an equilateral  
triangle is intended to alert the user to the  
presence of important operating and maintenance  
(servicing) instructions in the literature  
accompanying the appliance.  
NOTE:  
You must not connect your phone to:  
• coin-operated systems  
• most electronic key telephone systems  
The FCC has established criteria for the amount of radio frequency  
energy various products may produce depending on their intended  
usage. This product has been tested and found to comply with the  
FCC exposure criteria. The base unit and the base antenna was  
designed to be installed so that it is not in contact with any person  
during operations.  
Inter-Tel works to reduce lead content in our PVC coated cords in our  
product and accessories.  
E. If the product has been dropped or the cabinet has  
been damaged.  
F. If the product exhibits a distinct change in performance.  
13. Do not use the telephone to report a gas leak in the vicinity of  
the leak.  
WARNING:  
The cords on this products and/or accessories contain lead, a chemical  
known to the State of California to cause birth defects or other  
reproductive harm. Wash hands after handling.  
Range  
Your new phone is designed to achieve the maximum possible range  
by transmitting and receiving according to the highest specifications  
set forth by the FCC. We have rated this phone to operate at a  
maximum distance with the qualification that the range depends upon  
the environment in which the telephone is used. Many factors limit  
range, and it would be impossible to include all the variables in our  
rating. The Maximum Range rating of this phone is meant to be used  
as a means of comparison against other range claims.  
Important Safety Instructions  
When using your telephone equipment, these basic safety precautions  
should always be followed to reduce the risk of fire, electrical shock,  
and injury to persons:  
Additional Battery Safety Precautions  
Caution!  
To reduce the risk of fire or injury to persons by the  
battery, read and follow these instructions:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Use a  
dry cloth for cleaning without liquid or aerosol cleaners.  
4. Do not use this product near water; for example, near a bathtub,  
wash bowl, kitchen sink or laundry tub, in a wet basement, or  
near a swimming pool.  
1. Use only the Inter-Tel battery pack specified in the  
owner’s manual.  
2. Do not dispose of the battery pack in a fire. The cell may explode.  
Check the Nickel Metal Hydride battery disposal package insert for  
disposal instructions.  
PRECAUTIONS & WARRANTY [ 43 ]  
Telephone Line Problems  
Installation Considerations  
Selecting a Location  
One Year Limited Warranty  
The FCC has granted the telephone company the right to disconnect  
service in the event that your phone causes problems on the  
telephone line. Also, the telephone company may make changes in  
facilities and services which may affect the operation of your unit.  
However, your telephone company must give adequate notice in  
writing prior to such actions to allow you time for making necessary  
arrangements to continue uninterrupted service.  
Important:  
Evidence of original purchase is required  
for warranty service.  
Before choosing a location for your new phone, there are some  
important guidelines you should consider:  
WARRANTOR: INTER-TEL, INC.  
• The location should be close to both a phone jack and continuous  
power outlet. (A continuous power outlet is an AC outlet which  
does not have a switch to interrupt its power.)  
• Keep the base and handset away from sources of electrical noise  
such as motors or fluorescent lighting.  
• The base can be placed on a desk or tabletop or mounted on a  
standard telephone wall plate.  
• You should charge your new phone for 15-20 hours before  
completing the installation or using the handset.  
ELEMENTS OF WARRANTY: Inter-Tel warrants, for one year, to the  
original retail owner, this Inter-Tel Product to be free from defects in  
materials and craftsmanship with only the limitations or exclusions set  
out below.  
If you are having trouble with your telephone service, you must first  
disconnect your phone to determine if it is the cause of your problem.  
If you determine that it is the cause, you must leave it disconnected  
until the trouble has been corrected.  
WARRANTY DURATION: This warranty to the original user shall  
terminate and be of no further effect 12 months after the date of  
original retail sale. The warranty is invalid if the Product is  
(A) damaged or not maintained as reasonable or necessary,  
(B) modified, altered, or used as part of any conversion kits,  
subassemblies, or any configurations not sold by Inter-Tel,  
(C) improperly installed, (D) serviced or repaired by someone other  
than an authorized Inter-Tel service center for a defect or malfunction  
covered by this warranty, (E) used in any conjunction with equipment  
or parts or as part of any system not manufactured by Inter-Tel, or  
(F) installed or programmed by anyone other than as detailed by the  
owner’s manual for this product.  
Radio Interference  
Radio interference may occasionally cause buzzing and humming in  
your cordless handset, or clicking noises in the base. This interference  
is caused by external sources such as TV, refrigerator, vacuum cleaner,  
fluorescent lighting, or electrical storm. Your unit is NOT DEFECTIVE. If  
these noises continue and are too distracting, please check around  
your home to see what appliances may be causing the problem. In  
addition, we recommend that the base not be plugged into a circuit  
that also powers a major appliance because of the potential for  
interference. Be certain that the antenna on the unit is fully extended  
when needed.  
Telephone Line Outlets  
There are two types of phone outlets:  
Modular Jack  
Most phone equipment available now uses modular jacks. Phone cords  
are fitted with a molded plastic connector which plugs into this type  
of jack. If you do not have modular phone jacks,  
contact your local telephone company for information about  
their installation.  
STATEMENT OF REMEDY: In the event that the product does not  
conform to this warranty at any time while this warranty is in effect,  
warrantor will either, at its option, repair or replace the defective unit  
and return it to you without charge for parts, service, or any other  
cost (except shipping and handling) incurred by warrantor or its  
representatives in connection with the performance of this warranty.  
Warrantor, at its option, may replace the unit with a new or  
refurbished unit. THE LIMITED WARRANTY SET FORTH ABOVE IS THE  
SOLE AND ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN  
LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE  
WHATSOEVER, WHETHER EXPRESS, IMPLIED OR ARISING BY OPERATION  
OF LAW, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES  
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS  
WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR  
PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states  
do not allow this exclusion or limitation of incidental or consequential  
damages so the above limitation or exclusion may not apply to you.  
Hardwired Jack  
In the unlikely event that you consistently hear other voices or  
distracting transmissions on your phone, you may be receiving radio  
signals from another cordless telephone or other source of  
interference. If you cannot eliminate this type of interference, you  
need to change to a different channel.  
Finally, it should be noted that some cordless telephones operate at  
frequencies that may cause interference to nearby TVs and VCRs. To  
minimize or prevent such interference, the base of the cordless  
telephone should not be placed near or on top of a TV or VCR. If  
interference is experienced, moving the cordless telephone farther  
away from the TV or VCR will often reduce or eliminate  
the interference.  
Some equipment is wired directly to a phone jack, and these types of  
installations require a modular jack converter. This type of installation  
is not difficult; however, you should contact your Inter-Tel telephone  
dealer or a telephone supply store for advice about the proper adapter  
or converter for your particular situation.  
Connecting the Telephone Cords  
Consider these safety guidelines before connecting the  
telephone cords:  
Caution!  
Never install telephone wiring during a lightning storm.  
Never touch uninsulated telephone wires or terminals unless the  
telephone line has been disconnected.  
More than One Cordless Telephone  
LEGAL REMEDIES: This warranty gives you specific legal rights, and  
you may also have other rights which vary from state to state. This  
warranty is void outside the United States of America and Canada.  
Use caution when installing or modifying telephone lines.  
If you want to use more than one cordless telephone in your home,  
they must operate on different channels. Press the channel key to  
select a channel that provides the clearest communication.  
Applying Power to the Base  
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after  
following the instructions in the owner’s manual you are certain that  
the Product is defective, contact your local authorized Inter-Tel  
reseller.  
This phone requires an AC outlet, without a switch to interrupt power,  
and the included AC adapter. To relieve strain on the DC plug when  
the phone is placed on a desk or table, wrap the power cord around  
the strain relief notch on the bottom of the base.  
Cordless Telephone Privacy  
Cordless telephones are radio devices. Communications between the  
handset and base of your cordless telephone are accomplished by  
means of radio waves which are broadcast over the open airways.  
Because of the inherent physical properties of radio waves, your  
communications can be received by radio receiving devices other than  
your own cordless telephone unit. Consequently, any communications  
using your cordless telephone may not be private.  
NOTE:  
Place the power cord so that it does not create a trip hazard,  
or where it could become chafed and create a fire or other  
electrical hazards.  
[ 44 ] PRECAUTIONS & WARRANTY  
Index  
Making calls................................28  
Storing ......................................23  
Viewing ......................................27  
Precautions ..................................43  
0 - 9  
D
10 ring options..............................18  
Deluxe Call Waiting features ............36  
Dialing mode ................................12  
Digital security code ..................7, 37  
Distinctive Ringer ..........................19  
A
Area Code ....................................14  
AutoTalk ......................................13  
R
Receiving a call ............................16  
Redialing a call..............................16  
Ringer volume................................18  
RocketDial ....................................30  
E, F, G, H  
B
Earpiece volume ............................20  
General information........................40  
Hands-free conversation..................16  
Headset installation........................38  
Battery pack  
Preparing and charging ..................9  
Replacement and handling ............39  
Beltclip ........................................38  
S
Setting up ......................................8  
Base unit....................................11  
Handset ......................................9  
Speed dialing ................................28  
I, J, K, L  
C
Important safety instructions ..........43  
Language ......................................15  
Liquid damage ..............................42  
Caller ID ......................................32  
Caller ID service ..........................32  
Calling........................................35  
Call Waiting ..........................13, 36  
Deleting ....................................34  
Setting ......................................13  
Storing ......................................35  
Using ........................................35  
Viewing ......................................33  
Chain dialing ................................31  
Channel ........................................21  
T, U, V, W, X, Y, Z  
M, N, O  
Troubleshooting ............................41  
Voice Mail LED ..............................22  
Warranty ......................................44  
Maintenance..................................39  
Making a call ................................16  
Mute ............................................20  
One touch dialing ..........................30  
P, Q  
Phonebook ....................................23  
Editing ......................................29  
Erasing ......................................29  
[ 45 ] INDEX  
[ 45 ]  
Part #935.0306  
1203  
Copyright December, 2003, Inter-Tel, Incorporated. All products and services mentioned  
are the trademarks, service marks, registered marks or registered service marks of their  
respective owners.  
®
Inter-Tel is a registered trademark of Inter-Tel, Incorporated.  
PowerMax™ is a trademark of Uniden America Corporation.  

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