Heat Glo LifeStyle Heat Glo Electric Stove TiaraE 4035 822 User Manual

Owner’s Manual  
Installation and Operation  
Models:  
TiaraE  
Electric Stove  
D
CAUTION  
DO NOT DISCARD THIS MANUAL  
O
D
I
N
S
O
C
A
T
Read, understand  
and follow these  
instructions for safe  
installation and  
operation.  
Leave this manual with  
party responsible for  
use and operation.  
Important operating  
and maintenance  
instructions included.  
R
D
WARNING  
HOT! DO NOT TOUCH.  
SEVERE BURNS MAY RESULT.  
CLOTHING IGNITION MAY RESULT.  
Glass and other surfaces are hot  
during operation and cool down.  
Keep children away.  
CAREFULLY SUPERVISE children in same room  
as fireplace.  
Alert children and adults to hazards of high  
temperatures.  
Keep clothing, furniture, draperies and other  
combustibles away.  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
1
Table of Contents  
Note: An arrow () found in the text signifies change in content.  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
3
Listing and Code Approvals  
1
A. Appliance Certification  
WARNING  
This stove has been tested and listed in accordance with  
UL 2021 Standards for fixed and location-dedicated electric  
room heaters in the United States, the current CSA C22.2  
NO. 46 in Canada, and has been listed by Underwriters’  
Laboratoreis Inc. for installation as described in this manual.  
All components are UL or CSA safety certified.  
Fire Risk  
Shock Risk  
Hearth & Home Technologies disclaims any  
responsibility for, and the warranty will be  
voided by, the following actions:  
If you need assistance during isntallation, please contact  
your local dealer or the Heat & Glo Technical Services De-  
partment, Hearth & Home Technologies Inc., 800 West Jef-  
ferson, Lake City, MN 55041, 1-888-427-3973.  
Installation and use of any damaged appliance.  
Modification of the appliance.  
Installation other than as instructed by Hearth & Home  
Technologies.  
Installation and/or use of any component part not  
approved by Hearth & Home Technologies.  
Model #  
Description  
Voltage Watts Amps  
Electric  
Stove  
TiaraE  
120  
1500  
12.5  
4
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
 
Getting Started  
2
A. Important Instructions  
To prevent personal injury, do not strike appliance glass.  
To prevent electric shock or fire, always use a certified  
electrician should new circuits or outlets be required.  
When transporting or storing the heater, keep in a dry  
place free from excessive vibration and store as to avoid  
damage.  
When using electrical appliances, basic precautions should  
always be followed to reduce the risk of fire, electric shock,  
and injury to persons, including the following:  
Read all instructions before using this heater.  
This heater is hot when in use. To avoid burns, do not let  
bare skin touch hot surfaces. If provided, use handles  
when moving this heater. Keep combustible materials,  
such as furniture, pillows, bedding, papers, clothes, and  
curtains at least 3 ft (.9m) from the front of the heater and  
keep them away from the sides and rear.  
SAVE THESE INSTRUCTIONS FOR FUTURE  
REFERENCE.  
Extreme caution is necessary when any heater is used  
by or near children or invalids and whenever the heater  
is left operating and unattended.  
B. Electric Service  
All wiring must be installed by a qualified elec-  
trician. Use appropriate wire to meet local and  
national codes for rated power consumption.  
Always unplug heater when not in use.  
Do not operate any heater with a damaged cord or plug  
or after the heater malfunctions, has been dropped or  
damaged in any manner. Return heater to authorized  
service facility for examination, electrical or mechanical  
adjustment, or repair.  
The heater is wired from the factory with a polarized plug.  
No provisions have been made for hard wiring.  
For ease of electrical hook up, you may wish to install the  
heater near an existing outlet. A15 amp, 120 volt circuit is  
required. A dedicated circuit is preferred but not essential  
in all cases. A dedicated circuit will be required if, after  
installation, the circuit trips or fuse blows on a regular  
basis when the heater is operated. Additional appliances  
on the same circuit may exceed the current rating of the  
circuit breaker.  
Do not use outdoors.  
This heater is not intended for use in bathrooms, laundry  
areas and similar indoor locations. Never locate heater  
where it may fall into a bathtub or other water container.  
Do not run cord under carpeting. Do not cover cord with  
throw rugs, runners, or the like. Arrange cord away from  
traffic area and where it will not be tripped over.  
To disconnect heater, turn controls to off, then remove  
plug from outlet.  
Before plugging the heater into the wall outlet, make sure  
the control switch is in the “OFF” position.  
If the cord does not reach the outlet, a No. 16-AWG  
minimum wire size extension cord rated for a minimum  
of 1875 watts may be used.  
Do not insert or allow foreign objects to enter any ventilation  
or exhaust opening as this may cause an electric shock  
or fire, or damage the heater.  
To prevent a possible fire, do not block air intakes or  
exhaust in any manner.  
A heater has hot and arcing or sparking parts inside. Do  
not use it in areas where gasoline, paint, or flammable  
liquids are used or stored.  
C. Inspect Stove and Components  
Use this heater only as described in this manual.Any other  
use not recommended by the manufacturer may cause  
fire, electric shock, or injury to persons.  
Avoid the use of an extension cord because the extension  
cord may overheat and cause a risk of fire. However, if you  
have to use an extension cord, the cord shall be No. 16  
AWG minimum size and rated not less than 1875 watts.  
Always use properly grounded fused and polarized  
outlets.  
Always use ground fault protection where required by  
electrical code.  
Always disconnect power before performing any cleaning,  
maintenance or relocation of the appliance.  
To prevent a possible fire, do not burn wood or other  
materials in this appliance.  
WARNING  
Inspect appliance and components for  
damage. Damaged parts may impair safe  
operation.  
Do NOT install damaged components.  
Do NOT install incomplete components.  
Do NOT install substitute components.  
Report damaged parts to dealer.  
Carefully remove the stove and components from the  
packaging.  
Report to your dealer any parts damaged in shipment.  
Readalltheinstructionsbeforestartingtheinstallation.  
Follow these instructions carefully during the  
installation to ensure maximum safety and benefit.  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
5
 
Location and Clearances  
WARNING  
3
DANGER  
Fire Risk!  
Electrocution Risk!  
NEVER locate this stove where it may fall  
into a bathtub or other water container.  
Due to high temperature, this appliance  
should be located out of high traffic areas.  
Keep combustible materials such as  
furniture, pillows, bedding, papers,  
clothes and curtains at least 3 ft (.9 m)  
from the front of the appliance.  
WARNING  
Fire Risk  
High Temperatures  
Keep combustible household items away  
from appliance.  
Do NOT obstruct combustion and ventilation  
air.  
A. Selecting Stove Location  
Figure 3.1 illustrates a variety of ways the appliance may be  
located in a room. The stove may be installed directly on the  
floor or raised on a hearth.  
Do NOT place combustible items on top  
of or in front of appliance.  
B. Clearances  
Figure 3.1 also shows all clearances that must be main-  
tained around the stove.  
Keep furniture, draperies away from  
appliance.  
1 in.  
[26mm]  
Minimum Clearances  
from the Stove to Combustible Materials  
Glass Front  
Floor  
36 in. (914 mm)  
0 in. (0 mm)  
1 in.  
[26mm]  
Rear  
Sides  
Floor to Ceiling  
2 in. (51 mm)  
1 in. (26 mm)  
30 in. (762 mm)  
1 in.  
[26 mm]  
1 in.  
[26 mm]  
1 in. (26mm) - minimum clearance from the corners  
and sides of the stove or warming  
shelves.  
2 in. (51mm) - minimum clearance from the back  
of the appliance.  
2 in.  
[51mm]  
Figure 3.1 Appliance Locations  
Note: Minimum clearances must be maintained at all times.  
Illustrations throughout these instructions reflect typical  
installations and are for design purposes only. Actual  
installation may vary slightly due to individual design pref-  
erences.  
The illustrations and diagrams used throughout these instal-  
lation isntructions are not drawn to scale.  
6
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
 
Electric Stove Set Up  
4
CAUTION  
WARNING  
harp Edges  
Shock Risk  
Wear protective gloves and safety glasses  
during installation.  
Improperly grounded outlets could cause  
electrical shock.  
Always use properly grounded, fused and  
polarized outlets.  
Always use ground fault protection where  
required by electrical code.  
A. Leg Leveling System  
Thread allen bolts through nuts until flush. See  
Figure 4.1  
B. Plug into Outlet  
Slide assembled nuts and bolts into the slot on the legs  
with the nuts on the bottom. Use a 5/32 in. (3.96 mm)  
Allen wrench to adjust legs to the desired level. See  
Figure 4.2.  
Note: Two allen bolts and two nuts are included in the  
component bag.  
Figure 4.1 Leveling Legs Components  
Figure 4.2 Assembled Leveling Legs  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
7
 
Operating Instructions  
5
The operating controls are located on the back of the appli-  
ance.  
A. Main Power Switch  
When the main power switch is turned on, it provides  
power to all functions.  
When used in conjunction with RC-ELEC-HNG the switch  
should remain in the “ON” position.  
B. Intensity Switch  
Controls the intensity of the ember bed and flame.  
C. Heater Switch  
The heater switch provides power to the heater system.  
The RC-ELEC-HNG remote control does not control this  
function.  
D. Thermostat  
The thermostat allows you to adjust to the desired room  
temperature.  
To adjust the thermostat, turn the control knob clockwise  
all the way, then turn the knob counterclockwise until you  
hear a click.  
To increase the desired temperature, turn the knob  
clockwise.  
To decrease the desired temperature, turn the knob  
counterclockwise.  
8
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
 
Troubleshooting  
6
Issues  
Possible Causes  
Power switch is “OFF”.  
Circuit breaker is tripped.  
Solutions  
1.  
Appliance doesn’t turn on  
with the main switch or  
remote transmitter.  
A.  
B.  
Turn the power switch to the “ON” position.  
May need to put the appliance on a dedicated service or reduce the  
number of appliances on the circuit.  
C.  
Appliance is unplugged  
from wall outlet.  
Plug the cord into an outlet.  
D.  
A.  
Loose wiring.  
Check all wiring for loose connections.  
Replace the bulb(s).  
2.  
3.  
Appliance is on, but  
no flame or low flame  
intensity.  
The bulb(s) is (are)  
burned out.  
B.  
A.  
B.  
Loose wiring.  
Loose wiring.  
Check all wiring for loose connections.  
Check all wiring for loose connections.  
Reattach the flame element to the motor.  
Flames are frozen.  
Flame element is not  
attached to the motor.  
C.  
A.  
Motor is defective.  
Replace the motor.  
4.  
5.  
Excessive noise in the  
lower portion of the  
appliance.  
Flame element isn’t  
seated properly.  
Reinstall the flame element.  
B.  
A.  
Motor is defective.  
Replace the motor.  
Heating system doesn’t  
come on.  
Heating system switch is  
“OFF”.  
Turn the heating system switch to the “ON” position.  
B.  
C.  
Thermostat is set too low.  
Turn the thermostat knob clockwise until you hear a “click”.  
Heating system is  
overheated.  
The heating system is protected by a thermal cutout switch. Shut off all  
switches. Wait five minutes, then turn the heater on.  
D.  
A.  
B.  
Loose wiring.  
Check all wiring for loose connections.  
Check all wiring for loose connections.  
Replace the heating system.  
6.  
7.  
Fan runs but no heat is  
put out.  
Loose wiring.  
Bad heating element.  
Loose wiring.  
Heating element is on but A.  
Check all wiring for loose connections.  
Replace the heating system.  
fan doesn’t run.  
B.  
Fan is defective.  
8.  
9.  
The heater doesn’t turn  
off.  
A.  
A.  
Thermostat is set too  
high.  
Turn the thermostat knob clockwise until you hear a “click”.  
Excessive noise in upper  
portion of the heater.  
Build up of dirt on the  
fans.  
Clean all fans.  
B.  
A.  
B.  
A.  
Heater fan is defective.  
Remote is out of range.  
Low batteries.  
Replace the heating system.  
Move remote closer to the heater.  
Replace the batteries.  
10.  
11.  
Remote control doesn’t  
work.  
Odor  
The heater may emit a  
slight, harmless odor  
when first used. This is a  
normal condition caused  
by initial heating of the  
internal parts and will not  
occur again.  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
9
 
Maintenance and Servicing the Fireplace  
WARNING  
7
Shock Risk  
Burn Risk  
Cleaning, performing maintenance or moving  
this electric stove without disconnecting  
power and allowing the stove to cool could  
create a shock or burn hazard.  
Turn controls to “OFF”.  
Remove plug from outlet or turn off the  
circuit breaker to the stove.  
A. Cleaning Firebox and Control Compart-  
ment  
Turn the appliance off and disconnect the power cord from  
the outlet.  
Allow the appliance to cool before cleaning.  
Remove the top of the appliance by grasping the top on  
both sides and lifting up.  
Remove the heater system. See Figure 7.1. Rest it on top  
of the appliance so it does not fall.  
Remove the firebox top to access the log area.  
Replace all parts after cleaning has been completed.  
Plug in power cord.  
B. Cleaning Glass Doors and Back Glass  
The glass is cleaned in the factory during the assembly pro-  
cess. During shipment, installation, handling, etc. the glass  
surface may collect dust particles. These can be removed by  
buffing lightly with a clean dry cloth.  
To remove fingerprints or other marks, the glass can be  
cleaned with a damp cloth using a good quality household  
glass cleaner. The glass should be completely dried with a  
lint free cloth or paper towel.  
In the event of glass breakage, vacuum all remaining glass  
pieces with a shop vac. DO NOT VACUUM IF PIECES ARE  
HOT! Replace glass with only a glass panel ordered direct  
or through your local distributor. Never use substitute mate-  
rial. Only fully tempered soda lime safety glass may be used  
on this appliance.  
Figure 7.1 Remove the Heater System  
10  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
 
C. Replacing the Light Bulbs  
Remove these three screws.  
CAUTION  
Burn Risk  
(front)  
Light bulbs are hot during operation of the  
stove.  
Allow bulbs to cool at least five minutes  
before touching them.  
Do not remove  
these four screws.  
Bulb Access Plate  
The light bulbs need to be replaced when the flame and/or  
ember bed is dark on one side. Replace the bulbs with 75  
watt halogen bulbs with mini-candelabra base. Do not  
exceed 75 watts per bulb. Light bulbs can be purchased at a  
local hardware or lighting store, online or by phone. To order  
We recommend you use Sylvania model 75Q/CL/MC/RP or  
Satco® model S3157.  
(Bottom of stove.)  
(back)  
Turn off the circuit breaker or unplug the stove before  
replacing the light bulbs.  
Figure 7.2 Screws on Bulb Access Plate  
Light bulb access is on the bottom front of the stove.  
Locate and remove the three screws. See Figures 7.2 and  
7.3.  
Lower the cover plate to access the light bulbs.  
Carefully remove the burned out bulb from the light socket.  
Place the new bulb in the socket. Follow directions on  
the light bulb package for handling requirements.  
Reinstall the cover plate. Make sure all wires are back  
inside the stove.  
Reinstall the three screws removed earlier.  
Plug the stove’s power cord into the electrical outlet and  
turn the switch to “ON”.  
CAUTION  
Handle glass assembly with care.  
When cleaning glass door:  
Avoid striking, scratching or slamming  
glass.  
Do NOT use abrasive cleaners.  
Do NOT clean glass when it is hot.  
Bulbs  
Sockets  
Figure 7.3 Replacing the Bulbs  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
11  
 
Reference Materials  
8
A. TiaraE Dimensions  
18-1/2 in.  
(470 mm)  
35-1/2 in.  
(902 mm)  
(with optional decorative shelves)  
23-1/2 in.  
(591 mm)  
(without optional decorative shelves)  
27 in.  
(686 mm)  
18-1/2 in.  
(470 mm)  
12  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
 
B. Wiring Diagram  
MAIN  
POWER  
If any of the original wire as  
supplied with the appliance must  
be replaced, it must be replaced  
with an equivalent wire gauge  
and 105 degree rated wire.  
ORG  
ORG  
WHT  
M
DIMMER  
SWITCH  
BLK  
WHT  
All wiring is to be done by a  
qualified electrician.  
L
WHT  
BLK  
BLK  
BLK  
BLK  
PLUG  
WHT  
BLK BLK  
L
HEATER  
SWITCH  
FAN  
THERMOSTAT  
CAUTION!  
BLK  
BLK  
BLU  
BLK  
M
Risk of electrical shock!  
Disconnect electric power  
before servicing.  
BLK  
WHT  
!
BLK  
HEATER SYSTEM  
CAUTION  
Label all wires prior to disconnection when servicing  
controls. Wiring errors can cause improper and dangerous  
operation. Verify proper operation after servicing.  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
13  
 
C. Service Parts  
Service Parts  
TIARA  
Beginning Manufacturing Date: N/A  
Ending Manufacturing Date: Active  
Exploded Parts Diagram  
TIARAE  
1
2
11  
8
10  
36  
14  
20  
15  
3
25  
22  
34  
32  
26  
24  
19  
28  
40  
39  
33  
30  
41  
29  
7
4
3
12  
42  
40  
43  
38  
5
16  
37  
31  
6
21  
27  
35  
23  
17  
44  
13  
9
14  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
 
Service Parts  
TIARA  
Beginning Manufacturing Date: N/A  
Ending Manufacturing Date: Active  
Service Parts List  
#
1
2
3
4
5
6
7
8
9
Description of Part  
Grille Casting  
TIARAE  
** Specify Color  
** Specify Color  
** Specify Color  
** Specify Color  
** Specify Color  
** Specify Color  
4035-819  
4035-102  
4035-101  
4035-034  
4035-044  
4035-311  
33961  
Qty.  
1
1
2
1
1
1
1
1
1
1
2
4
2
1
1
3
1
1
2
1
1
2
1
1
1
1
1
2
1
2
1
1
2
1
1
1
4
2
1
1
1
1
2
1
Top Casting  
Side Casting  
Front Casting  
Left Door Casting  
Right Door Casting Assembly  
Front Glass  
Heater Assembly  
Socket Assembly  
10 Box Top  
11 Air Channel  
12 Retainer  
13 Halogen Bulb  
14 Back Glass  
4035-805  
4035-035  
13585  
15 Flame Panel  
16 Split Bushing  
17 Box Bottom  
4035-033  
4030-802  
12652  
19 Two Prong Power Cord  
20 Rocker Switch  
21 Motor  
4035-810  
4035-826  
4035-038  
4035-825  
4035-824  
4030-873  
4035-043  
4035-809  
25611  
22 (Thermostat) Knob  
23 Element Bracket  
24 Heater Switch Label  
25 Power Switch Label  
26 Strain Relief Bushing  
27 Bottom Light Shield  
28 Variable Control  
29 Snap-in Cord Clip  
30 Bi-metal Thermostat  
32 3x10mm PH PN ZC Machine Screw  
33 Box Back  
4035-808  
4021-040  
4035-032  
19942  
34 Knob  
35 #5x5/16 PPH SM Screw Type AB Zinc  
36 Lens  
4030-838  
4035-816  
4030-200  
25600  
37 Flame Element Kit  
38 Grommet  
39 Upper Casting Support  
40 Lower Casting Support  
41 Ember Bed  
4035-020  
4035-019  
4035-806  
4035-030  
4035-040  
4035-046  
4035-055  
4035-103  
42 Hearth Pan  
43 Light Shield  
44 Outer Bottom Light Shield  
Cast Reinformcement Bracket  
Log Assembly  
** Contact your local distributor / dealer to order Casting parts  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
15  
D. Optional Components  
RC-ELECT-HNG Remote Control  
16  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
E. Limited Warranty  
WARRANTY  
Hearth & Home Technologies Inc. (HHT) Electric Fireplaces are tested and inspected prior to shipment  
and are guaranteed from defect to the purchaser of each new product. Any part which proves to be  
defective in material or workmanship under normal use within one year will be repaired or replaced without  
charge.* The Company will not be responsible for any expense incurred for installation, removal from  
service, or transportation costs. Any such defect should be brought to the attention of the Dealer where  
the product was purchased and is authorized to repair or replace within the terms of this warranty.  
The Company’s only obligation under this warranty will be at its sole option to repair or replace any part  
proving defective or to refund the purchase price thereof.  
The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential  
loss or damage arising out of the use of or inability to use the product.  
The warranty will not apply if, in the sole judgement of the Company, damage or failure has resulted from  
accident, alteration, misuse, abuse, incorrect installation, or operation on an incorrect power source.  
The foregoing is in lieu of all other warranties expressed, implied, or statutory, and the Company neither  
assumes, nor authorizes any person to assume for it any other obligation, or liability in connection with  
said product.  
*Light bulbs are not covered in the warranty.  
How to Obtain Service  
To obtain service under this warranty you must:  
1. Send written notice of the claimed condition to Heat & Glo Technical Service Department, Hearth & Home  
Technologies Inc., 800 W. Jefferson, Lake City, MN 55041.  
2. Provide proof of purchase, model number, serial number, and manufacturing date code to HHT.  
3. Provide HHT reasonable opportunity to investigate the claim, including reasonable opportunity to inspect  
the Appliance prior to any repair or replacement work and before the Appliance or any component of the  
Appliance has been removed from the place of original installation.  
4. Obtain HHT’s consent to any warranty work before the work is done.  
ADDITIONAL INFORMATION: If you would like information on current Heat & Glo products or want to locate a  
dealer in your area, call 1-888-427-3973.  
©2003 Heat & Glo® is a Registered Trademark of Hearth & Home Technologies Inc.  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
17  
 
F. Contact Information  
Hearth & Home Technologies Inc.  
800 W. Jefferson  
Lake City, MN 55041  
Please contact your Heatilator dealer with any questions or concerns. For  
the number of your nearest Heat & Glo dealer, please call 1-888-427-3973.  
– NOTES –  
D
CAUTION  
DO NOT DISCARD THIS MANUAL  
O
D
I
N
S
O
C
A
T
Read, understand  
and follow these  
instructions for safe  
installation and  
operation.  
Leave this manual with  
party responsible for  
use and operation.  
Important operating  
and maintenance  
instructions included.  
R
D
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876,  
4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983,  
5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237,  
5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079,  
6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940,  
6748942, D320652, D445174, D462436; (Canada)1297749, 2195264, 2225408; or other U.S. and foreign patents  
pending.  
18  
Heat & Glo • TiaraE• 4035-822 Rev F • 01/05  
 

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