2. Press the mute/program button to enter the menu. DEREGISTRATION 1YES
Interference Information
Introduction
Installing the Handset Battery
Advanced Intercom Features
Limited Warranty
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
or call 1-800-8-BATTERY or contact a local recycling center.
42NO - - - shows in the display The default setting is "2NO".
Model 27918
DECT 6.0
Optional/
Additional
Cordless
Handset
Guide
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference; and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
What your warranty covers:
CAUTION: When using telephone equipment, there are basic
NOTE: You must connect the handset battery before use.
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume Receiving an Incoming Call During
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date
of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is
under warranty for the remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with
the product. We recommend using the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence
that the product is within the warranty period, must be presented to obtain warranty
service.” For rental firms, proof of first rental is also required. Also print your name
and address and a description of the defect. Send via standard UPS or its equivalent
to:
( 6 or 5) button to scroll to 1YES or 2NO.
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery
model 5-2721, that is compatible with this unit.
an Intercom Call
WARNING: It is not recommended that a handset be de-registered
If you receive a telephone call during an intercom call, the intercom call is
unless absolutely necessary because once a handset is de-registered,
immediately terminated and both handsets ring. Either handset user may press the
TALK/CALL BACK button to answer the call.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
that handset’s telephone features cannot be used until the handset is
1. Locate battery which is packaged inside a plastic bag and is separate from the
handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
re-registered.
General Product Care
Using Intercom with External Telephone Calls
4. Select NO, if you do not want to de-register.
5. If you select 1YES, press the mute/program button and MOVE NEAR TO BASE
displays for 2 seconds, then CONFIRM? 1YES 2NO appears in the display.
6. Press the touch-tone pad to select 1YES or 2NO, or use the caller ID-volume
( 6 or 5) button to scroll to 1YES or 2NO.
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
During a telephone call, you may use the intercom/paging function to page another
If you have purchased an extra handset apart from your original
purchased unit you may find a detailed description of its functions in
the User’s Guide provided with your original purchased unit.
handset and have an off line, private (two-way) intercom conversation. You may also
have a three-way conversation between the external caller and the handsets, or you
may transfer the external telephone call to another handset.
NOTE: Before you intercom/page another handset, you must decide
whether you want to create a two-way or a three-way conversation.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or
other chemical products to clean the unit. Doing so will damage the finish.
• Retain the original packaging in case you need to ship the phone at a later
date.
• Periodically clean the charge contacts on the handset and base with a clean
pencil eraser.
Privacy of Communications may not be ensured when using this product.
If you have purchased an extra handset that is not of the same type
as your original handset you may still use the original User’s Guide to
help explain the new handsets basic functions and options.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television
that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from
that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-
000-00345-4 when ordering copies.
7. If you select YES, press the mute/program button to confirm. DE-REGISTER...
shows in the display. You will hear a confirmation tone. Then HANDSET X
battery
pack
DEREGISTERED shows in the display to confirm the handset is deregistered.
Two-Way Calling
Before You Begin
NOTE: When you complete the de-registration process, HANDSET
1. During an external call, press the int button, and use the touch-tone pad to enter
red wire
NEEDS REGISTRATION shows in the display. To use the handset,
Parts Checklist
the handset number you want to call.
you MUST re-register the handset using the Registration process.
Causes of Poor Reception
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
Make sure your package includes the items shown here.
NOTE: The receiving handset presses the int button to answer the
• Aluminum siding.
intercom call. Both intercom users may speak privately. The external
Global De-registration
caller will not hear the intercom conversation.
• Foil backing on insulation.
If one or more handsets becomes lost, you should de-register all handsets to ensure
PRESS DOWN
• Pay any charges billed to you by the Exchange Center for service not covered by the
warranty.
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of
damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
proper system operation. Follow the steps below to de-register all handsets at the
same time.
• Heating ducts and other metal construction that can shield radio signals.
• You ’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
2. When finished, press the *TONE/exit button or int button to end the intercom call,
return to the talk mode, and resume your original telephone conversation.
FIRMLY
black wire
Belt clip
WARNING: It is not recommended that a handset be de-registered
Three-Way Calling
unless absolutely necessary because once a handset is de-registered,
4. Insert the battery pack.
5. Close the battery compartment by placing the handset back cover slightly higher
than the handset and then sliding the cover down into position.
1. During an external call, press the int button. LINE ON HOLD EXTENSION? shows in
that handset’s telephone features cannot be used until the handset is
re-registered.
the display.
Notice: The changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
2. Use the touch-tone pad to select Handset #. You will hear a paging tone and
PAGING shows in the originating handset’s display.
NOTE: PAGING FROM... shows in the display on the receiving handset,
and the receiving handset presses the int or TALK/CALL BACK button
to answer the intercom.
1. Disconnect power from the base by pulling the plug out of the back of the unit.
2. Press and hold the Page button and while holding the Page button reconnect the
power.
3. Continue to hold the Page button until the charge/in use light flashes rapidly.
4. Release the Page button
5. Press and release the page button on the base once. All handsets are de-
Handset Charging Cradle
Battery
• You’re out of range of the base.
Hearing Aid Compatibility (HAC)
Handset Charge
Handset battery
pack
compartment
cover
1. Plug the AC power converter of the charging cradle into the electrical outlet.
Handset
Cradle
This telephone system meets FCC standards for Hearing Aid Compatibility.
NOTE: This power adaptor is intended to be correctly orientated in a
vertical or floor mount position.
Service
for use with Model 27907
• Damage from misuse or neglect.
If trouble is experienced with this equipment, for repair or warranty information, please
contact customer service at 1-800-448-0329. If the equipment is causing harm to
the telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
Licensing
3. When the receiving handset connects, press the conf/format button on the
originating handset to conference with the receiving handset and the external
caller. CONFERENCE shows in the display on the originating and receiving
handsets.
NOTE: A handset can enter conference mode directly by pressing
TALK/CALL BACK on the second handset during a call.
Installation
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will
make it easier to contact you should it ever be necessary. The return of the card is
not required for warranty coverage.
2. Place the handset in the charging cradle. The charge indicator turns on, verifying
the battery is charging.
3. Allow the phone to charge for 16 hours prior to first use.
Licensed under US Patent 6,427,009.
registered and HANDSET NEEDS REGISTRATION shows in the display.
Digital Security System
Equipment Approval Information
FCC RF Radiation Exposure Statement
Intercom Operation
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
Rights of the Telephone Company
This product may be serviced only by the manufacturer or its authorized service agents.
Changes or modifications not expressly approved by Thomson Inc. could void the user’s
authority to operate this product. For instructions on how to obtain service, refer to the
warranty included in this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this
product was purchased or received as a gift. This information will be valuable if service
should be required during the warranty period.
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.”
The intercom feature allows you to have a conversation with another registered
handset without tying up the telephone line, allowing you to still receive
incoming calls.
Should your equipment cause trouble on y our line which may harm the telephone
network, the telephone company shall, where practicable, notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately. In case of such temporary discontinuance, the
telephone company must: (1) promptly notify you of such temporary discontinuance;
(2) afford you the opportunity to correct the situation; and (3) inform you of your right
to bring a complaint to the Commission pursuant to procedures set forth in Subpart E
of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the operation
of its business and not inconsistent with FCC Rules and Regulations. If these changes
are expected to affect the use or performance of your telephone equipment, the
telephone company must give you adequate notice, in writing, to allow you to
maintain uninterrupted service.
Registration
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be placed
near or on top of a TV, microwave ovens, or VCR. If such interference
continues, move the cordless telephone farther away from these
appliances.
YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!
Transferring External Calls to Other Handsets
After the optional handset has charged for 16 hours on the extra charger, HANDSET
NEEDS REGISTRATION shows in the display.
Making an Intercom Call
During an external call, you may transfer the external call to another handset.
Limitation of Warranty:
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
1. Make sure the handset is OFF (not in talk mode).
2. Press the int button on the handset.
• The warranty stated above is the only warranty applicable to this product.
All other warranties, express or implied (including all implied warranties of
merchantability or fitness for a particular purpose) are hereby disclaimed. No
verbal or written information given by Thomson Inc., its agents, or employees
shall create a guaranty or in any way increase the scope of this warranty.
• Repair or replacement as provided under this warranty is the exclusive remedy
of the consumer. Thomson Inc. shall not be liable for incidental or consequential
damages resulting from the use of this product or arising out of any breach of
any express or implied warranty on this product. This disclaimer of warranties
and limited warranty are governed by the laws of the state of Indiana. Except to
the extent prohibited by applicable law, any implied warranty of merchantability
or fitness for a particular purpose on this product is limited to the applicable
warranty period set forth above.
1. Press the int button on the originating handset to put an external call on hold, and
then page the receiving handset.
2. Use the touch-tone pad on the handset to select Handset #. You will hear a
paging tone. PAGING shows on the originating handset’s display, and PAGING
FROM... shows on the receiving handset’s display.
1. Press the mute/program button. HOLD BASE PAGE FOR 5 SECONDS, THEN PRESS
HANDSET PROGRAM shows in the display. (Your handset should be held near the
base during registration process.)
2. Press and hold the page button on the base unit until the charge/in use indicator
flashes. Press the handset mute/program button. REGISTERING shows in the
display. HANDSET X REGISTERED shows in the handset display, where X is the
handset number. You may now rename your handset. (Refer to Step 3 & 4 of
Handset Name Section)
3. Use the touch-tone pad to select the handset you want to page.
Information for DECT Product
NOTE: To cancel page, press the int button again or the *TONE/exit
button on the sending handset.
4. Wait for the person at the receiving handset to press the int button.
Certain other communications devices may also use the 1.9 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 1.9 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.
This telephone is compliant with the DECT 6.0 standard which operates in
the 1.92GHz to 1.93GHz frequency range.
3. When the receiving handset connects, press the TALK/CALL BACK button on the
originating handset to transfer the call.
NOTE: If the receiving handset does not answer within two minutes,
the intercom call is automatically canceled. The originating handset
displays NO ANSWER.
5. When finished, press the *TONE/exit button or int button on either handset to
deactivate the intercom.
NOTE: The system is expandable up to 4 handsets (by purchase
of optional Model 27918 handset with recharge cradle). When 4
handsets are registered, the system can handle 2 separate intercom
operations at once, for example, 1st handset intercoms with 2nd
handset while 3rd handset intercoms with 4th handset.
Purchase date _________________________________________
Name of store _________________________________________
-OR-
4. Press the TALK/CALL BACK button on the originating handset to transfer the call. If
the receiving handset does not answer within 30 seconds, the originating handset
rings back and displays CALLBACK. If the originating handset does not answer
within 20 seconds, the call is automatically dropped.
Naming the Handset
1. Use the touch-tone pad to enter a name (up to 15 characters).
NOTE: If you make a mistake, use the delete button to backspace and
delete one character at a time.
How state law relates to this warranty:
Important Installation Guidelines
Battery Safety Precautions
• Some states do not allow the exclusion nor limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts so the above
limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights that
vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
2. Press the mute/program button to save your name. You will hear a confirmation
tone and the handset name shows in the display.
• Avoid sources of noise and heat, such as motors, fluorescent lighting,
microwave ovens, heating appliances and direct sunlight.
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
CAUTION:
RISKOFELECTRICSHOCK
DONOTOPEN
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone
line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
De-Registration
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride
(Ni-MH) battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
Receiving an Intercom Call
De-registration cancels registration. During the de-registration process, keep the
handset near the base.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
THE LIGHTNING
CAUTION: TO REDUCE THE
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO
WARNING:TO
When you receive an intercom call, your handset beeps. To answer the call press the
int button or TALK/CALL BACK button.
HEAD WITHIN THE NOT REMOVE COVER (OR
WARNING SIGN
ALERTING YOU OF
IMPORTANT
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
BACK). NO USER
Thomson Inc.
From the Handset Setup Menu:
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
101 West 103rd Street
1. Press the caller ID-volume ( 6 or 5) button to scroll to the DEREGISTRATION sub-
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
Model 27918
00021831 (Rev. 0 Dom E/S)
07-27
Indianapolis, IN 46290-1102
© 2007 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
menu.
PRODUCT TO RAIN
OR MOISTURE.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
Printed in China
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