BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
BT Freestyle 210
User Guide
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
This User Guide provides you with all the
Got everything?
information you need to get the most from • BT Freestyle 210 handset
your phone.
• BT Freestyle 210 base
• 2 x NiMH AAA rechargeable
batteries (already fitted)
You must first set up your phone before
you can use it. This doesn’t take long as it
is easy to do. Just follow the simple
instructions on the next few pages.
• Mains power adaptor
• Telephone line cord
If you have purchased a BT
Freestyle 210 multiple pack
you will also have the following
for each additional handset:
Need help?
If you have any problems setting up or using your
BT Freestyle 210, contact the Helpline on 0870 240 3962
or email [email protected]
• BT Freestyle 210 handset
• BT Freestyle 210 charger
Alternatively, you may find the answer in the ‘Help’ section at
the back of this guide.
• 2 x AAA NiMH rechargeable
batteries (already fitted)
• Mains power adaptor
(for the charger)
Hearing aid?
Please note that the BT Freestyle 210 works by sending radio
signals between the base and handset. These signals may interfere
with some hearing aids, causing a humming noise.
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
4
In this guide
Getting started
To copy a redial number to the directory . . . 20
To delete a number from the redial list. . . . . 21
To delete the entire redial list . . . . . . . . . . . . 21
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Ringer volume on/off . . . . . . . . . . . . . . . . . . 22
Find the handset(s) . . . . . . . . . . . . . . . . . . . . 22
Making internal calls . . . . . . . . . . . . . . . . . . . 23
Receiving internal calls . . . . . . . . . . . . . . . . . 23
Transferring calls. . . . . . . . . . . . . . . . . . . . . . . 24
3-Way conference calls . . . . . . . . . . . . . . . . . 24
Switching a handset off. . . . . . . . . . . . . . . . . 25
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Set the day and time . . . . . . . . . . . . . . . . . . . 8
To change the time or date format . . . . . . . . 9
Setting up the charger. . . . . . . . . . . . . . . . . . 10
Getting to know your phone
Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 12
Handset display icons . . . . . . . . . . . . . . . . . . 13
Base and Charger . . . . . . . . . . . . . . . . . . . . . . 14
Navigating the menus . . . . . . . . . . . . . . . . . . 15
Handset menu map . . . . . . . . . . . . . . . . . . . . 16
Menu navigation . . . . . . . . . . . . . . . . . . . . . . 16
Directory
Store a number . . . . . . . . . . . . . . . . . . . . . . . 26
Entering names . . . . . . . . . . . . . . . . . . . . . . . 26
Dial/view a number . . . . . . . . . . . . . . . . . . . . 27
Edit a directory entry . . . . . . . . . . . . . . . . . . . 27
Delete a directory entry. . . . . . . . . . . . . . . . . 28
Delete directory . . . . . . . . . . . . . . . . . . . . . . . 28
Using the phone
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Preparatory dialling . . . . . . . . . . . . . . . . . . . . 17
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . 17
Earpiece volume. . . . . . . . . . . . . . . . . . . . . . . 18
Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Make a call in handsfree . . . . . . . . . . . . . . . . 18
Answer a call in handsfree. . . . . . . . . . . . . . . 19
Switch to handsfree during a call . . . . . . . . . 19
Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
SMS text messages
Subscribe to the SMS service . . . . . . . . . . . . 29
Cost of the fixed line service . . . . . . . . . . . . . 29
Send/save text messages. . . . . . . . . . . . . . . . 30
Receiving and reading text messages. . . . . . 31
Reply to a text message. . . . . . . . . . . . . . . . . 31
Delete a text message . . . . . . . . . . . . . . . . . . 32
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
In this guide
5
Delete a list. . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Caller Display
Call the sender’s phone number . . . . . . . . . . 32
Send/edit/delete text messages
in the outbox . . . . . . . . . . . . . . . . . . . . . . . . . 33
Message alert beep on/off . . . . . . . . . . . . . . 34
SMS Service Centre numbers. . . . . . . . . . . . . 34
Adding or changing
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
View/dial a number . . . . . . . . . . . . . . . . . . . . 45
To copy a Calls list number to the directory . 46
Delete a number. . . . . . . . . . . . . . . . . . . . . . . 46
Delete the entire Calls list . . . . . . . . . . . . . . . 47
SMS Service Centre numbers. . . . . . . . . . . . . 35
Select a Send Service Centre number . . . . . . 35
BT Calling Features
BT Directory Enquiries . . . . . . . . . . . . . . . . . . 48
BT Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Call Divert On . . . . . . . . . . . . . . . . . . . . . . . . . 48
Call Divert Off. . . . . . . . . . . . . . . . . . . . . . . . . 49
Check Divert . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Call Waiting On. . . . . . . . . . . . . . . . . . . . . . . . 49
Call Waiting Off . . . . . . . . . . . . . . . . . . . . . . . 50
Check Call Waiting . . . . . . . . . . . . . . . . . . . . . 50
Add/edit a service . . . . . . . . . . . . . . . . . . . . . 50
Delete a service . . . . . . . . . . . . . . . . . . . . . . . 51
Handset settings
Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 36
Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 36
Handset tones on/off. . . . . . . . . . . . . . . . . . . 37
Handset name . . . . . . . . . . . . . . . . . . . . . . . . 38
Registering handsets . . . . . . . . . . . . . . . . . . . 38
De-registering a handset. . . . . . . . . . . . . . . . 39
Restore default settings. . . . . . . . . . . . . . . . . 40
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Base settings
Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 41
Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 41
Change PIN code . . . . . . . . . . . . . . . . . . . . . . 41
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Restore default settings. . . . . . . . . . . . . . . . . 43
PBX access . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Product disposal instructions . . . . . . . . . . . . 55
Connecting to a switchboard. . . . . . . . . . . . . 55
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
6
Getting started
Location
WARNING
Do not place your BT Freestyle 210 in
the bathroom or other humid areas.
You need to place your BT Freestyle 210 base within 2 metres
of a mains power and telephone socket so that the cables
will reach.
Handset range
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference. Your BT Freestyle 210 works
by sending radio signals between the handset and base.
The strength of the signal depends on where you site the base.
Putting it as high as possible ensures the best signal.
The BT Freestyle 210 has a range of
300 metres outdoors when there is a
clear line of sight between the base
and the handset. Any obstruction
between the base and handset will
reduce the range significantly. With
the base indoors and handset either
indoors or outdoors, the range will
normally be up to 50 metres. Thick
stone walls can severely affect the
range.
Setting up
1. Plug the mains power cable into the power socket on the
back of the base. Plug the other end into the mains socket
and switch on.
Signal strength
The
icon on your handset screen
indicates when you are in range.
When you are out of range, the
symbol flashes, and the screen displays
Searching. You should move closer to
the base if this happens to ensure the
full functionality of your phone.
IMPORTANT
Do not connect the telephone line
until at least one of the handsets is
fully charged.
The base station must be plugged into
the mains power at all times.
Mains power cable
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Getting started
7
Talk/Standby time
2. Batteries will come inserted in the battery compartment. Pull
the plastic tag as instructed to activate the batteries.
Under ideal conditions, fully charged
handset batteries should give about 10
hours talk time or 100 hours standby
time on a single charge.
3. Place the handset on the base to charge the batteries for at
least 16 hours.
Battery low warning
The main handset is pre-registered to the base as –1–
(Handset 1). This is shown on the display. When the handset
If the
symbol is flashing, you will
need to recharge your handset before
using it.
is fully charged the display shows the
symbol.
Battery performance
4. After 16 hours, connect the telephone line cord to the base
and plug the other end into the wall socket.
To keep your batteries in the best
condition, leave the handset off the
base for a few hours at a time (after
the initial 16 hour charge).
New NiMH batteries do not reach full
capacity until they have been in
normal use for several days. Running
the batteries right down at least once
a week will help them last as long as
possible.
IMPORTANT
Only use the power supply and
telephone line cord supplied with your
BT Freestyle 210 otherwise the
telephone may not work.
Telephone line cord
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
8
Getting started
The charge capacity of rechargeable
Set the day and time
batteries will reduce with time as they
wear out, so reducing the talk/standby
time of the handset. Eventually they
will need to be replaced. New batteries
can be obtained from the BT Freestyle
Helpline 0870 240 3962.
Menu
1. Press
to open the main menu.
or until the display shows Date/Timeand
2. Press
press
Menu
.
Menu
Batteries and handset may become
warm during charging. This is normal.
3. Set date/timeis displayed, press
.
4. The current year setting is displayed, enter the last 2 digits of
If you have more than one handset
registered to your base, you only need
to set the date and time on one
handset and the other handsets will be
automatically updated.
MNO
Menu
6
0
the year (e.g. press
then
for 2006) and press
.
5. Enter 2 digits for the date and 2 for the month (e.g. for 5th
TUV
JKL
Menu
5
8
0
0
August, press
) and press
.
6. Enter 2 digits for the hour and 2 for the minute (e.g. for
JKL
GHI
Menu
1
5
4
0
10.54pm, press
) and press
.
Savedis displayed.
Clr
7. Press and hold
to return to standby.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Getting started
9
To change the time or date format
Menu
1. Press
to open the main menu.
or until the display shows Date/Timeand
2. Press
press
Menu
.
3. Press
or
until Time format or Date format
is displayed, as required.
Menu
4. Press
and choose between 24hr/12hr or dd.mm/mm.dd
as appropriate.
Menu
Clr
5. Press
to confirm and press and hold
to return
to standby.
Your BT Freestyle 210 is now ready for use.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
10
Getting started
Under no circumstances use non-
BT Freestyle 210 multiple pack
owners only
rechargeable batteries. Only use NiMH
rechargeable batteries with a capacity
of 600mAh or higher. Using
inappropriate batteries will invalidate
your guarantee and may damage the
telephone.
Location
You need to place your BT Freestyle 210 charger
close enough to a mains power socket so that the
cable will reach.
Helpline
If you are having any difficulties
setting up or using your BT Freestyle
210, please call the BT Freestyle
Helpline on 0870 240 3962 or email
Setting up the charger
1. Plug the power adaptor cable into the underside of the
charger, plug the other end into the mains wall socket and
switch the power on.
Mains power cable
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Getting started
11
2. Batteries will come inserted in the battery compartment. Pull
the plastic tag as instructed to activate the batteries.
3. Place the handset on the charger and charge for at least
16 hours.
Your BT Freestyle 210 multiple pack is now ready for use.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
12
Getting to know your phone
Handset buttons
BT button
Press to access the BT Calling features
services list, page 48.
Display
With orange backlight.
Up
From standby, press to display the
Calls list, page 45.
Menu
Used to access the main menu, select
sub-menus and confirm changes.
Use to scroll up through a menu or list.
During a call, press to adjust the
earpiece volume, page 18.
Recall
Used when connected to a
switchboard/PBX page 55 and with
some BT Calling Features, page 48.
Clr
Press to go back to previous display.
Press and hold to return to standby.
End call
Used to delete digits and to switch
Secrecy on and off, page 19.
Menu
R
Clr
Press to end the call in progress.
Use to return to standby.
Handsfree
Press to activate handsfree
(loudspeaker) mode, page 18.
0
Press and hold to insert a pause in a
number. page 27.
Talk
#/Keypad lock
Press and hold to lock/unlock the
keypad, page 22.
Press to make and receive phone calls.
ABC
JKL
DEF
1
2
5
8
0
3
Down/Directory
GHI
MNO
4
7
6
9
Press to access the directory, page 26.
PQRS
TUV
WXYZ
Use to scroll down through
a menu or list.
During a call, press to adjust the
earpiece volume, page 18.
*
Press and hold to switch the ringer
on/off, page 22.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Getting to know your phone
13
Handset display icons
These are the symbols you will see on your handset’s display.
UP/DOWN
HANDSFREE
KEY
When scrolling
through the menu
Handsfree on
Keypad lock on
CROSSED BELL
BATTERY
ANTENNA
Ring volume off
Battery empty
Steady when in range.
Flashing when out of range.
Battery low
MUTE
Secrecy on
Battery half full
Battery full
HANDSET
Handset in use Incoming call
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
14
Getting to know your phone
Base
Find
Press to page/locate a handset,
see page 22.
Charger
(For multiple pack users only)
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Getting to know your phone
15
Navigating the menus
Your BT Freestyle 210 handset features an easy to use menu
system. Have a look at the menu map on the next page.
When the handset is switched on and in standby:
Menu
1. Press
to open the main menu and select the function you
or button.
want by pressing the
For example, to change the ringer melody:
Menu
1. Press
2. Press
and press
to open the main menu.
or until the display shows Setup h/set
Menu
.
Menu
3. Ring melodyis displayed, press
to select. The current
melody is played for 5 seconds.
4. Press
5. Press
or
to select your preferred melody.
Menu
to save. You hear a confirmation tone and Saved
is displayed.
Clr
6. Press and hold
to return to standby.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
16
Getting to know your phone
Handset menu map
SMS messages
Write
Directory
New
Redial
Details
Calls List
Details
Internal
Switch off
Setup h/set Setup base Date/Time
Ring melody Ring melody Set date/
message
time
Details
Edit
Save number Save number
Delete entry Delete entry
Ring volume Ring volume
Inbox
Time format
Tones
Change PIN
Dial mode
Access code
Reset
Outbox
Date format
Delete entry Delete list
Delete list
Delete list
Handset
name
SMS settings
Reset
Menu navigation
Press
Press
Press
or
to scroll through the menu options.
Menu
to select an option.
Clr
to go back to the previous display screen.
Clr
Press and hold
to return to the standby display screen.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Using the phone
17
Call timer
Make a call
Your handset automatically displays
the duration of every external call.
The call time will remain on the
display until 2 seconds after the
call has ended.
1. Press
.
Enter the telephone number and the number is dialled.
Preparatory dialling
Use preparatory dialling to see and check the number on the
display before you dial out.
1. Enter the number first then press
or
to dial.
End a call
Clr
Press
to delete an incorrect digit.
1. Press
or place the handset back on the base.
Receiving calls
When you receive an incoming call, the telephone will ring
and the icon will flash.
If you have subscribed to a Caller
Display service, your caller’s number
will also be shown. If the number is
withheld the display will show
Withheld. If an exact number match is
found in the Directory, the name will
be displayed instead of the number.
See page 45 for more information.
1. If the handset is not in the base/charger, press
answer the call.
or
to
Or
Internal calls
If the handset is on the base/charger, lift the handset to
answer the call.
When you receive an internal call, the
calling handset number will be shown
on the handset display.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
18
Using the phone
Earpiece volume
During a call:
To increase the volume
Press
.
The earpiece volume can only be
changed when you are on a call.
To decrease the volume
Press
.
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to
your conversation over the loudspeaker.
Make a call in handsfree
1. Dial the number then press
.
2. Press
3. Press
to toggle between handsfree and the handset.
to end the call.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Using the phone
19
Answer a call in handsfree
When the phone rings:
1. Press
and the call is transferred to the loudspeaker.
Switch to handsfree during a call
Range Indicator
During a call:
The icon on the display indicates
when you are in range of the base.
If Searchingis displayed, you are out
of range and will need to move closer
to the base.
1. Press
. The call is transferred to the loudspeaker.
to toggle between Handsfree and the handset.
to end the call.
2. Press
3. Press
Secrecy
During a call, you can talk to someone nearby without your
caller hearing.
Clr
1. Press
. The display shows the
symbol and your caller
cannot hear you.
Clr
2. Press
again to return to your caller.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
20
Using the phone
If a redial number is stored in the
Directory, the caller’s name will be
displayed instead of the number.
Redial
Your BT Freestyle 210 stores the details of the last 10 calls
If there are no redial numbers stored,
Emptywill be displayed.
made into a redial list. Stored redial numbers can be up to
20 digits long.
If you dial the same number on more
than one occasion, only the most
recent call details will be stored, any
previous occurrence will be deleted.
Menu
1. Press
2. Press
display the redial list.
, to open the main menu.
Menu
or until the display shows Redial, press
to
3. Press
4. Press
or
or
to select any of the last 10 numbers called.
to dial the number displayed.
To copy a redial number to the directory
Menu
1. Press
2. Press
display the redial list.
, to open the main menu.
Menu
or until the display shows Redial, press
to
3. Press
or
to display the number you want and press
Menu
to select.
Menu
4. Press
to select.
or
to display Save numberand press
For help with entering names see
page 26.
5. Nameis displayed. Enter a name using the keypad and press
Menu
to confirm.
Clr
6. Savedis displayed. Press and hold
to return to
standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Using the phone
21
To delete a number from the redial list
Menu
1. Press
2. Press
, to open the main menu.
or until the display shows Redial, press
Menu
to
display the redial list.
3. Press
or
to display the number you want and press
Menu
to select.
Menu
4. Press
select.
or
to display Delete entryand press
to
Menu
5. Delete?is displayed, press
again to confirm.
Clr
6. Deletedis displayed. Press and hold
to return to
standby mode.
To delete the entire redial list
Menu
1. Press
2. Press
, to open the main menu.
or until the display shows Redial, press
Menu
to
display the redial list.
Menu
3. With any of the redial numbers displayed, press
.
Menu
4. Press
to select.
or
to display Delete listand press
Menu
5. Delete list?is displayed, press
again to confirm.
Clr
6. Deletedis displayed. Press
to return to standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
22
Using the phone
Keypad lock
When the keypad is locked incoming
calls can still be answered. Once the
call has ended, the keypad lock is re-
activated.
You can lock the keypad to prevent accidentally dialling
numbers while carrying the handset around.
1. Press and hold
is displayed.
for 1.5 seconds until the
icon
IMPORTANT
Emergency calls CAN be made when
the keypad lock is on.
2. To unlock the keypad, press and hold
again.
Ringer volume on/off
1. Press and hold
or off.
for 1.5 seconds to switch the ringer on
If you switch the ringer off, the
icon will be displayed.
Find the handset(s)
You cannot answer the ringing as you
would a call.
You can alert handset users that they are wanted or locate a
missing handset.
Stopping the ring at a handset stops
the ring at that handset only.
1. Press
2. Press
stop the handset ring.
on the base. The handset(s) ring.
on the base again or press on the handset to
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Using the phone
23
Making internal calls
If you purchased a BT Freestyle 210 multi-pack, you can make
internal calls between handsets.
Menu
1. Press
2. Press
then
or
until the display shows Internal.
Menu
and enter the number of the handset you want to
call. The other handset will ring and display your handset
number to let the handset user know who is calling. When the
other handset answers hold your conversation as normal.
3. Press
to end the call.
Receiving internal calls
When you receive an internal call, the calling handset number
will be shown on the handset display.
1. Press
or
to answer the call,
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
24
Using the phone
Transferring calls
If using a BT Freestyle 210 multi-pack, you can transfer an
external call to the other handset.
Menu
1. During an external call, press
put on hold.
, the external caller will be
2. Press
or
until the display shows Internaland press
Menu
to confirm.
3. Enter the number of the handset you want to call. The other
handset will ring and display your handset number to let the
handset user know who is calling.
4. When the other handset answers, press
the call.
to transfer
3-Way conference calls
If using a BT Freestyle 210 multi-pack, you can hold a 3-way
conference call with an external caller and the other internal
handset.
Menu
To put an external call on hold during a
1. During an external call, press
then
or
until
Menu
conference, press
be displayed. Press
Int/Extcallwill
to confirm.
Menu
the display shows Internal. Press
to confirm.
Menu
To take the external caller off
2. Enter the number of the other handset you wish to join the
call. The other handset will ring.
Menu
hold, press
. Conferencewill
Menu
be displayed, press
to confirm.
3. The other handset answers the call by pressing
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Using the phone
25
Menu
Menu
4. Press
, the display shows Conference. Press
to
confirm. The external call, and the two internal handsets are
all connected to the conference.
5. Any caller can leave the conference by pressing
.
Switching a handset off
Menu
To turn your handset back on just press
1. Press
2. Press
then
or
until the display shows Switchoff.
the
button
Menu
Menu
and the display shows Switch off?, pressing
again will confirm and the handset will turn off.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
26
Directory
If there are no stored entries, Empty
will be displayed.
You can store up to 50 numbers in the directory of each of
your BT Freestyle 210 handsets for quick and easy dialling.
Numbers can be up to 20 digits long. Directory entries are
stored alphabetically.
If you try to store a new entry and the
directory is full, you will hear an error
tone and Fullwill be displayed.
Clr
Press
to delete an incorrect digit.
Store a number
Writing tips
If you make a mistake, press
delete the last character or digit.
Clr
to
1. Press
to open the directory. The first entry is displayed.
1
Menu
Menu
Press
repeatedly to enter the
2. Press
, Newis displayed, press
again to select.
following: SPACE ? £ $ % & < >
0
3. Numberis displayed, enter the number for the entry using the
Press
repeatedly to enter the
Menu
following symbols: . , ? ! 0 + -
: ‘ “
keypad and press
to store.
4. Nameis displayed, enter a name for the entry using the
Press
repeatedly to enter the
Menu
following symbols: # * @ \ / _ ( )
= §
keypad and press
to save.
Clr
5. Savedis displayed. Press and hold
to return to standby
Press
to toggle between lower and
upper case.
mode.
If the next letter is on the same button
that you have just pressed, wait until
the cursor moves to the right before
trying to enter it.
Entering names
Use the keypad to enter the letters shown on the buttons, e.g.
to store TOM:
TUV
8
1. Press
once to enter T.
MNO
MNO
6
6
2. Press
3. Press
three times to enter O.
once to enter M.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Directory
27
Insert a pause in a number
Dial/view a number
1. Press to open the directory. The first entry is displayed.
2. Press or to scroll through the directory to the entry
you want.
You may need to do this if you are
connected to a switchboard. When
entering a number, usually after
entering the switchboard access code
(e.g. 9) press and hold 0 until P
appears in the display.
Or, search alphabetically, using the keypad to enter the first
letter of the name you want, then scroll to the exact entry
Searching for a name
Example: To search for Oliver, press 6
three times to display the first entry
beginning with O, then use
to scroll to Oliver.
using the
and
buttons.
and
Menu
3. To dial press
or to view press
to confirm.
, then
to display
Menu
Displayand
4. The selected entry will be displayed ready to be dialled out.
Press or to dial.
Edit a directory entry
1. Press to open the directory. The first entry is displayed.
2. Press
you want.
or
to scroll through the directory to the entry
Menu
Menu
3. Press
to select.
then
or
to display Editand press
again
4. The stored number is displayed followed by a flashing cursor.
Clr
Edit the number using
to delete incorrect digits and enter
Menu
new ones using the keypad, then press
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
28
Directory
See page 26 for help with
entering names.
5. The name is displayed followed by a flashing cursor. Edit the
Clr
name using
to delete incorrect characters and enter new
Menu
ones using the keypad, then press
to save.
Clr
6. Savedis displayed. Press and hold
to return to standby mode.
Delete a directory entry
If you have purchased a BT Freestyle
210 multiple pack, entries are only
deleted on the handset you are using.
1. Press
2. Press
to open the directory. The first entry is displayed.
or
to scroll through the directory to the entry
you want.
Menu
3. Press
then
or
to display Delete entryand press
Menu
to select.
Menu
4. Delete?is displayed. Press
to confirm.
Clr
5. Deletedis displayed. Press and hold
to return to
standby mode.
Delete directory
1. Press
to open the directory. The first entry is displayed.
Menu
2. Press
then
or
to display Deletelistand press
Menu
to select.
Menu
3. Deletelist?is displayed. Press
to confirm.
Clr
4. Deletedis displayed. Press and hold
to return to
standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
SMS text messages
29
SMS stands for Short Messaging Service
Welcome to the BT SMS Service on your BT Freestyle 210.
The service is provided by BT.
IMPORTANT
You must subscribe to your Network
Provider’s Caller Display service so
that you can use SMS text messaging.
A quarterly fee may be payable, please
contact your network provider for
more details.
Your BT Freestyle 210 can send and receive SMS messages
from participating mobile networks and compatible landline
telephones in the UK.
The fixed line SMS service is provided under BT’s terms and
conditions for telephone service. These can be found by
When you are using SMS text messaging
you must not withhold your telephone
number or the service will not allow you
to connect.
You may also send messages to landline
phones that are NOT SMS compatible.
Messages to non-compatible lines will
be connected to voice text and
delivered in spoken words to the
telephone as a call. Please note that
the conversion can translate common
abbreviations and smileys etc, but to
ensure maximum clarity of message
deliver, abbreviations etc should be
used sparingly.
Subscribe to the SMS service
When you send your first SMS text message from your
BT Freestyle 210 you will automatically be registered for
the service.
On receipt of your first SMS through the service, the system
will send you a welcome SMS message back.
You may also register by sending the word ‘Register’ to 00000
upon which you will receive a confirmation message.
Cost of the fixed line service
There is no subscription charge (other than the subscription to
out how much it costs to send a SMS text message (prices
depend upon your current call package).
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
30
SMS text messages
Your BT Freestyle 210 can only hold ten messages, in the
Inbox, Outbox or a combination of both. When full the display
will show SMS mem. full.No more messages can be
received until you delete old messages, see Delete a text
message or Delete a list (page 32).
Entering text
Use the keypad to enter characters.
When you press a button on the
keypad, the characters available are
shown at the bottom of the display.
Press the button repeatedly to move
through the characters shown.
Send/save text messages
Menu
Menu
1. Press
, SMSmessageswill be displayed, press
.
ABC
2
For example, press
twice to enter b.
.
TUV
Press
once to enter t
8
Menu
2. Write messageis displayed. Press
.
If the next character you want to enter
is on the same button, wait for the
cursor to move right.
3. The display shows Enter message. Begin typing your
Menu
message using the keypad. When you have finished press
.
Writing tips
4. The display shows Number:.Enter the phone number you
1
Press
to enter a space.
want to send the message to. Alternatively:
Press
to switch between upper
and lower case letters and numbers.
Menu
Press
to send to a number in the directory, calls list or
1
Use
,
and
to enter other
0
redial list.
punctuation characters.
Menu
5. Press
and then press
or
to scroll to Sendtoto
If you have more than one handset,
all handsets use the same inbox
and outbox.
send the message or Savemessageto save the message.
The display will show Send messagefollowed by Msg
transferor Savedas appropriate.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
SMS text messages
31
Receiving and reading text messages
When you receive new text messages, you will hear the
message alert beep and the display will show New SMS msg.
Menu
Menu
1. Press
2. Scroll
3. Scroll
, SMS messageswill be displayed, press
.
Menu
to Inboxand press
or
.
, if required, to the message you want to read
Menu
first and press
.
Clr
4. Press
to return to the inbox.
If you include the sender’s message,
the text will be inserted at the
beginning of your message. You can
then edit it as normal.
Reply to a text message
Menu
1. When reading a text message, press
.
Menu
2. Replyis highlighted. Press
.
Menu
3. To use the sender’s message in your reply, press
.
Clr
Or, press
to start with a blank message.
Menu
4. Enter your message and press
.
Menu
5. The sender's number will be displayed, press
then scroll or
to accept
Menu
to Send messageand press
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
32
SMS text messages
Delete a text message
Menu
Menu
1. Press
2. Scroll
, SMSmessageswill be displayed, press
.
Menu
to Inboxor Outboxand press
.
3. Scroll
press
or
to the message you want to delete and
Menu
.
Menu
4. Scroll
5. Press
to Delete entryand press
.
Menu
Clr
to confirm or
to cancel.
Delete a list
Menu
Menu
1. Press
2. Scroll
3. Press
4. Press
, SMSmessageswill be displayed, press
.
Menu
to Inboxor Outboxand press
.
Menu
Menu
Menu
and scroll
to Deletelist, press
.
Clr
to confirm or
to cancel.
Call the sender’s phone number
Menu
Menu
1. Press
2. Scroll
3. Scroll
4. Scroll
, SMSmessageswill be displayed, press
.
Menu
to Inboxand press
.
Menu
or
to the message you want and press
.
Menu
to Call numberand press
.
5. The number is displayed and dialled.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
SMS text messages
33
Messages in the outbox are labelled
according to their status. For example,
Saved msgindicates a saved message
or Msgfailedwhich indicates a
message that failed to be sent.
Send/edit/delete text messages in the outbox
Menu
Menu
1. Press
, SMSmessageswill be displayed, press
.
Menu
2. Scroll
3. Scroll
4. Press
to Outboxand press
or
.
Menu
to the message you want and press
.
Menu
to read the message or press
or
to
choose from:
Send to
Press
to exit the menu and return
Menu
Menu
Press
or
to view the phone number, then either
,
to standby at any time.
Clr
to send to or
to edit.
Edit
Menu
Clr
Press
to edit the message and phone number or
to accept.
Delete entry
Menu
Menu
Menu
Clr
Clr
Press
, then
to confirm or
to confirm or
to cancel.
to cancel.
Delete list
Menu
Press
, then
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
34
SMS text messages
Message alert beep on/off
When you have new messages, your handset will beep.
The default setting is on. You can switch the setting off.
Menu
Menu
1. Press
2. Scroll
3. Scroll
4. Scroll
, SMSmessageswill be displayed, press
.
Menu
to SMS settingsand press
.
Menu
to New msg alertand press
.
Menu
or
to select Onor Off. Press
.
Clr
5. Press and hold
to return to standby mode.
SMS Service Centre numbers
To send and receive SMS text messages you need the
telephone number of your Network’s SMS Centre.
If you accidentally delete the Send or Receive SMS Service
Centre numbers you will need to re-enter them in order for
your SMS Service to work.
The Send SMS Service number is: 1470P17094009.
The Receive SMS Service number is: 0800587529.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
SMS text messages
35
Adding or changing SMS Service Centre numbers
Your BT Freestyle 210 is pre-set to send using Service Centre 1
and receive using Service Centre 2.
Menu
Menu
1. Press
2. Scroll
, SMSmessageswill be displayed, press
.
Menu
to SMS settingsand press
.
Menu
3. Svce centresis highlighted. Press
.
Menu
4. Scroll
or
to select the centre you want and press
.
Menu
5. Enter the service centre number you want and press
.
Clr
6. Press and hold
to return to standby mode.
Select a Send Service Centre number
If you have entered additional Service Centre numbers,
you can choose which send Service centre you want to use.
Your BT Freestyle 210 is pre-set to send using Service Centre 1
and receive using Service Centre 2.
Menu
Menu
1. Press
2. Scroll
3. Scroll
4. Scroll
, SMS messageswill be displayed, press
.
Menu
to SMS settingsand press
.
Menu
to Send service. Press
.
Menu
or
to the centre you want and press
to return to standby mode.
.
Clr
5. Press and hold
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
36
Handset settings
Ringer melody
There are 6 different ringer melodies to choose from.
Menu
1. Press
to open the main menu.
2. Press
press
or until the display shows Setuph/setand
.
Menu
Menu
3. Ringmelodyis displayed, press
to select. The current
melody is played for 5 seconds.
4. Press
5. Press
or
to select your preferred melody.
Menu
to save. You hear a confirmation tone and Saved
is displayed.
Clr
6. Press and hold
to return to standby.
Ringer volume
To turn the handset ringer off,
see page 22.
There are 5 different ringer volume levels to choose from.
Menu
1. Press
to open the main menu.
2. Press
press
or until the display shows Setuph/setand
.
Menu
Menu
3. Press
or
until Ringvolumeis displayed, press
to
select. The selected ringer melody is played at the current
volume for 5 seconds.
4. Press
or
to select your preferred volume.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Handset settings
37
Menu
5. Press
to save. You hear a confirmation tone and
Savedis displayed.
Clr
6. Press and hold
to return to standby.
Handset tones on/off
Your BT Freestyle 210 has a series of tones designed to alert
you to certain situations. A tone will sound: when the battery
is low; when you move out of range of the base and there is
no coverage; to confirm each button press (key beeps). You
can switch the handset tones on or off.
Menu
1. Press
to open the main menu.
2. Press
press
or
.
until the display shows Setuph/setand
Menu
Menu
3. Press
4. Press
or
or
until Tonesis displayed, press
to select.
Menu
to select the tone you want and press
to select.
Menu
5. Press
or
to display either Onor Offand press
to confirm.
6. You hear a confirmation tone and Savedis displayed.
Clr
7. Press and hold
to return to standby.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
38
Handset settings
Handset name
You can give each handset a name up to a maximum of 11
characters, for example “Kitchen”. It will still display its
number.
Menu
1. Press
2. Pres s
to open the main menu.
or until the display shows Setup h/set
Menu
and press
3. Press
to select.
.
Menu
or
until Handset nameis displayed, press
Clr
4. Press
to delete characters and use the keypad to enter the
Menu
name you want, then press
to confirm.
Registering handsets
Your BT Freestyle 210 is not GAP
compatible and registration is
therefore generally limited to other
BT Freestyle 210 or 250 handsets.
The Registration and De-registration
menu's are therefore "hidden" and can
only be accessed after entering the
If you have purchased a Twin, Trio or Quad, the handsets in
these packs are already pre-registered to the main base.
Menu
1. Press
and enter
using the keypad.
Menu
2. Registrationis displayed, press
.
code
.
Menu
3. Registeris displayed, press
and EnterPINwill be displayed.
Menu
4. Enter the base PIN (original setting 0000) and press
.
5. The handset will display Searching, press and hold the
button on the base until you receive a confirmation tone.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Handset settings
39
6. The handset will temporarily display Registeredthen will
display Handsetand will be automatically assigned the next
handset number.
De-registering a handset
You can de-register any handset from a base using any of the
handsets that are registered to it.
Menu
1. Press
and enter
using the keypad.
Menu
2. Registrationis displayed, press
.
Menu
3. Press or until Deregisteris displayed, press
and
EnterPINwill be displayed.
Menu
4. Enter the base PIN (original setting 0000) and press
.
5. Use
or
to display the handset number you wish to
Menu
de-register, then press
.
Menu
6. Deregister?will be displayed, press
again to confirm.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
40
Handset settings
Restore default settings
You can reset your BT Freestyle 210 handset to its default
(original) settings.
Menu
1. Press
2. Press
to open the main menu.
or until the display shows Setup h/set
Menu
and press
.
Menu
3. Press
or
until Resetis displayed and press
.
Menu
4. Reset?is displayed. Press
. Savedis displayed.
Language
You can change the default language used by your BT
Freestyle 210 from English to German or Turkish.
Menu
1. Press
2. Press
and press
to open the main menu.
or until the display shows Setup h/set
Menu
.
Menu
3. Press
or
or
until Languageis displayed and press
.
4. Scroll
to choose the default language and press
Menu
to confirm.
Clr
5. Press and hold
to return to standby.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Base settings
41
There are 5 volume levels.
Ringer volume
Menu
Menu
1. Press
, scroll
or
to Setup baseand press
.
Menu
2. Scroll
3. Scroll
to Ringervolumeand press
or
.
Menu
to the volume level then press
.
Clr
4. Press and hold
to return to standby.
Ringer melody
Menu
Menu
There are 5 base ringer melodies.
1. Press
, scroll
or
to Setupbaseand press
.
You will hear a sample as each melody
is highlighted.
Menu
2. Ringmelodyis highlighted, press
.
Menu
3. Scroll
4. Press
or
to the melody you want and press
.
Clr
to return to standby.
Change PIN code
The default PIN setting is 0000.
Your System PIN can help prevent unauthorised users from
changing the settings on your phone.
If you change your PIN, keep a note of
the new number by writing it in the
space provided on page 56.
Menu
1. Press
to open the main menu.
If you enter the wrong PIN code
WrongPINwill be displayed.
2. Press
press
or until the display shows Setupbaseand
.
Menu
Menu
3. Press
or
until ChangePINis displayed, press
to
select. EnterPINis displayed.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
42
Base settings
Menu
4. Enter the existing PIN code using the keypad and press
.
NewPINis displayed.
Menu
5. Enter a new 4 digit PIN code using the keypad and press
.
RepeatPINis displayed.
Menu
6. Re-enter the new PIN code and press
. Savedis displayed.
Clr
7. Press and hold
to return to standby.
Dial mode
Tone is the default setting for the UK.
You should only have to change this if
connected to a switchboard that
requires Pulse dialling.
Your BT Freestyle 210 is pre-set to tone dialling (DTMF).
You can set the dial mode to pulse dialling if your
switchboard requires.
Menu
1. Press
to open the main menu.
2. Press
press
or until the display shows Setupbaseand
.
Menu
3. Press
or
until the display shows Dialmodeand press
Menu
to select.
4. Press
or
to display either DTMFor Pulseand press
Menu
. You hear a confirmation tone and Savedis displayed.
Clr
5. Press and hold
to return to standby.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Base settings
43
Restore default settings
You can reset your BT Freestyle 210 base to its default
(original) settings.
Menu
1. Press
to open the main menu.
2. Press
press
or until the display shows Setupbaseand
.
Menu
Menu
3. Press
or
until Resetis displayed, press
to select.
4. EnterPINis displayed. Enter the 4 digit PIN code using the
Menu
keypad and press
.
Menu
5. Reset?is displayed. Press
to confirm, Savedis displayed.
Clr
6. Press and hold
to return to standby.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
44
Base settings
PBX access
If your switchboard requires a pause after the access code for
an outside line, you can program your BT Freestyle 210 to
automatically enter the pause. All the numbers in your directory
or entered into the keypad will need to prefixed with the access
code, e.g. 901977592222.
Menu
Menu
1. Press
2. Scroll
, scroll
or
or
to Setupbaseand press
.
Menu
to Accesscodeand press
.
Menu
3. Enter the access number and press
.
Clr
4. Press
to return to standby.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Caller Display
45
Caller Display
IMPORTANT
If you subscribe to Caller Display, you can see your caller’s
number (provided it is not withheld) on your handset display
before you answer the call.
To use Caller Display you must
first subscribe to your network
provider’s Caller Display service.
A quarterly fee may be payable.
If you have stored a name for the calling number in your
handset directory, the name will be displayed instead.
For more information on BT Calling
Features, call BT free on
0800 800 150.
If the caller has withheld their number
the display shows Withheld.
Calls list
When a call is not answered, the display shows Newcallsand
your caller’s telephone number will be stored in the Calls list.
The Calls list holds up to 10 missed calls.
If a call is received from
an international number
INTERNATIONAis displayed.
When the Calls list is full, the oldest call will be replaced by a
new call, the most recent call will always be at the top of the
list. If a caller rings again their number will move to the top of
the list.
View/dial a number
Menu
1. Press
2. Press
, to open the main menu.
or to display Callslistand press
Menu
to select.
3. The most recent missed call is displayed. Press
or to
scroll through the Callslist.
4. Press
or
to dial the number displayed.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
46
Caller Display
To copy a Calls list number to the directory
Menu
Instead of accessing the Calls list
via the menu, you can press from
standby.
1. Press
2. Press
, to open the main menu.
or to display Callslistand press
Menu
to select.
If a number is stored in the Directory,
the caller’s name will be displayed
instead of the number.
The most recent missed call is displayed.
3. Press
or
to scroll through the Calls list to the entry
Menu
If there are no Calls list numbers
stored, Emptywill be displayed.
you want and press
to select.
4. Press
or
to display Savenumberand press
Menu
to select.
5. Nameis displayed. Enter a name using the keypad and press
Menu
to confirm.
Clr
6. Savedis displayed. Press and hold
to return to
standby mode.
Delete a number
Menu
1. Press
2. Press
, to open the main menu.
or to display Callslistand press
Menu
to select.
The most recent missed call is displayed.
3. Press
or
to scroll through the Calls list to the entry you
Menu
want and press
to select.
Menu
4. Press or
to select.
to display Deleteentryand press
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Caller Display
47
Menu
5. Delete?is displayed, press
again to confirm.
Clr
6. Deletedis displayed. Press and hold
to return to
standby mode.
Delete the entire Calls list
Menu
1. Press
2. Press
, to open the main menu.
Menu
Menu
to display Callslistand press
, press
to select. The most recent missed call is displayed.
Menu
3. Press
to select.
or
to display Deletelistand press
Menu
4. Deletelist?is displayed, press
again to confirm.
Clr
5. Deletedis displayed, then Empty. Press and hold
to
return to standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
48
BT Calling Features
By pressing the
button on the handset your
BT Freestyle 210 gives you easy access to a range of
pre-stored BT Calling Features.
These are:
Helpdesk.
Dir. enquiries.
Divert off.
Divert on.
Check divert.
Call wait off.
Call wait on.
Chk call wait.
BT Directory enquiries
1. Press , Direnquiriesis displayed. Press
The BT Calling Features works in
exactly the same way as the main
name and number directory and can
store up to 10 entries.
or
or
.
.
BT Helpdesk
1. Press , then scroll
If you prefer, you can delete the
pre-stored entries and replace them
with your own numbers.
to Helpdesk, then
The BT Helpdesk will be automatically dialled.
If you experience any problems, please
call the Helpline on 0870 240 3962 or
email [email protected]
Call Divert On
Divert all incoming calls to another number of your choice.
1. Press then scroll to Divertonand press or
2. Follow the spoken instructions.
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
BT Calling Features
49
Call Divert Off
1. Press then scroll
Call Diversion services may allow other
divert options. Check with your
network provider for details.
to Divertoffand press
or
.
2. Listen for confirmation of your instructions.
For further information, see the BT
Calling Features User Guide supplied
when you subscribe to the services of
your choice.
Check Divert
1. Press
or
then scroll
.
to Checkdivertand press
2. Listen to hear the status of your Call Divert.
Call Waiting On
For this feature to work you must
subscribe to a Call Waiting service from
your network provider. A quarterly fee
is payable.
Call Waiting lets you know if another person is trying to
contact you whilst on a call. If a second caller rings you will
R
hear a beep in the handset. Pressing the
you to switch between callers.
button allows
1. Press
or
then scroll
to Callwait onand press
.
2. Listen for confirmation of your instructions.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
50
BT Calling Features
Call Waiting Off
1. Press
or
then scroll
to Call waitoffand press
.
2. Listen for confirmation of your instructions.
Check Call Waiting
1. Press
or
then scroll
to Chkcallwaitand press
.
2. Listen to hear the status of your Call Waiting.
Add/edit a service
1. Press
then scroll
to the service you want to edit or to
.
Menu
display Empty and press
Menu
2. Scroll
to display Editand press
. If there is a
previously stored number, this will be displayed.
Clr
3. If necessary edit the number, pressing
to delete any
existing digits, then enter the new service number using the
Menu
keypad and press
will be displayed.
. If there is a previously stored name, this
Clr
For help with entering names,
see page 26.
4. If necessary edit the name, pressing
to delete any existing
characters, then enter the new service name using the keypad
Menu
and press
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
BT Calling Features
51
Clr
5. Savedis displayed. Press and hold
to return to
standby mode.
Delete a service
If you are not connected to the BT
network, some of these services may
not be available. Please contact your
Network Provider.
1. Press
then scroll
.
to the service you want and
Menu
press
Menu
2. Scroll
to display Deleteand press
.
If you experience any problems,
please call the Helpline on
0870 240 3962 or email
Delete?is displayed.
Menu
3. Press
to confirm. Deletedis displayed. After 2 seconds
the display shows Empty.
Clr
4. Press and hold
to return to standby mode.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
52
Help
If you experience any problems, please call
the Helpline on 0870 240 3962 or email
Nothing happens when you press any
button
Is the
symbol displayed? If so, the key
•
•
lock is on, press and hold
seconds to unlock the keypad.
for 1.5
Handset not registering?
Is Searchingdisplayed on the handset?
Check that the base is plugged into the
mains power and switched on.
Check that there are charged batteries in the
handset and that they are fitted correctly.
•
•
No connection between handset and base
You may be out of range, is the symbol
flashing? If so, move closer to the base.
•
Handset is not charging properly
Forgotten your PIN number
Make sure the handset is placed properly on
the base/charger. When charging, the
battery symbol is shown filling up.
Clean the charging contacts with a soft,
slightly damp (not wet) cloth.
•
•
Try entering the default PIN = 0000. If you
have changed the number and cannot
remember it, contact the BT Freestyle
Helpline on 0870 240 3962 or email
•
Handset does not ring
No display
Check that the batteries are inserted
correctly.
Check that the handset ringer has not been
switched off, see page 22.
•
•
Check that the handset batteries are charged
and correctly fitted. If necessary, replace the
batteries.
•
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Help
53
Your caller cannot hear you
Is the
symbol displayed? If so, secrecy is
•
•
Clr
switched on. Press the
to your caller again.
button to speak
Incoming caller’s number is not displayed
even though you have Caller Display
Caller has to allow their number to be sent.
It has been withheld or is unavailable.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
54
General information
IMPORTANT
•
It is recommended that if you have a pacemaker fitted
you check with a medical expert before using this
product.
The BT Freestyle 210 digital cordless telephone is not
designed for making emergency telephone calls when
the power fails.
•
Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.
Cleaning
Simply clean the handset and base with a damp (not
wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product.
Never use a dry cloth as this may cause a static shock.
Safety
•
Only use the power supply supplied with your BT
Freestyle 210. Using an unauthorised power supply
will invalidate your guarantee and may damage the
telephone.
Environmental
•
•
Only use the telephone line cord supplied with your
BT Freestyle 210, otherwise your telephone may not
work correctly.
•
•
Do not expose to direct sunlight.
The BT Freestyle 210 handset may become warm
when the batteries are being recharged. This is
normal. We recommend that you do not place the
product on antique/veneered wood to avoid damage.
For the handset, use only AAA Nickel Metal Hydride
(NiMH) rechargeable batteries with a minimum
capacity of 600mAh. Never use other batteries or
conventional alkaline batteries as this could lead to a
short circuit or destroy the battery casing.
•
•
Do not stand your product on carpets or other
surfaces which generate fibres or place it in locations
preventing the free flow of air over its surfaces.
•
•
If the keylock is switched on, it is only possible to
make calls to emergency numbers (999/112).
Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.
Do not open the handset (except to replace the
handset batteries). This could expose you to high
voltages or other risks.
•
•
Do not expose your product to fire, explosive or other
hazardous conditions.
•
•
Radio signals transmitted between the handset and
base may cause interference to hearing aids.
There is a slight chance your phone could be damaged
by an electrical storm. We recommend that you
unplug the power and telephone line cord during an
electrical storm.
It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
General information
55
Product disposal instructions
Connecting to a switchboard
The symbol shown here and on the product
means that the product is classed as Electrical
or Electronic Equipment and should not be disposed
with other household or commercial waste at the
end of its working life.
Switchboard compatibility
This telephone may be connected to most types of
switchboard, however in the event of any difficulties,
consult your switchboard Service Provider.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in place
to recycle products using best available recovery and
recycling techniques to minimise the impact on the
environment, treat any hazardous substances and
avoid the increasing landfill.
Dialling mode
Your BT Freestyle 210 is set to DTMF (Tone) dialling.
Some switchboards may require
Pulse dialling. To change the dialling mode, see Dial
mode page 42.
Product disposal instructions for residential users
Recall (R)
When you have no further use for it, please remove
any batteries and dispose of them and the product as
per your local authority’s recycling processes.
Recall is used when connected to certain
switchboards/PBXs and some BT Calling Features, or
those services available via your network provider.
For more information please contact your local authority
or the retailer where the product was purchased.
Guarantee
Your BT Freestyle 210 is guaranteed for a period of
12 months from the date of purchase.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.
Subject to the terms listed below, the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Freestyle 210,
or any component thereof, (other than batteries),
which is identified as faulty or below standard, or as a
result of inferior workmanship of materials. Products
over 28 days old from the date of purchase may be
replaced with a refurbished or repaired product.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
56
General information
The conditions of this guarantee are:
Returning your product
•
The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
If the Helpline is unable to remedy your problem they
will ask you to return the product. Where possible,
pack the product in its original packaging. Please
remember to include all parts, including the line
cords, power supply units and the original batteries.
Please note that we cannot take responsibility for
goods damaged in transit. Please obtain and keep
proof of posting from the Post Office or other carrier.
•
•
Proof of purchase is required.
The equipment is returned to BT or its agent as
instructed.
•
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
For your records
Date of purchase:
•
This guarantee does not affect your statutory rights.
Place of purchase:
Serial number:
Within the 12 month guarantee period:
Prior to returning your product, please read the
Help section beginning on page 52 or contact
the Helpdesk on 0870 240 3962 or email
[email protected] for assistance. In the
unlikely event of a defect occurring, please follow the
Helpdesk’s instructions for replacement or repair.
For guarantee purposes proof of purchase is required
so please keep your receipt.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period
has ended, the repair must meet the approval
Enter your base PIN here:
requirements for connection to the telephone network.
[
/
/
/
]
We recommend that you contact BT’s approved repair
agent Helpdesk Solutions on 0870 204 5029 or a
local qualified repairer.
(See page 41 for more information)
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
General information
57
R&TTE Directive
Technical information
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
How many telephones can I have?
All items of equipment have a Ringer Equivalence
Number (REN) which is used to calculate the number
of items that may be connected to any one telephone
line. The BT Freestyle 210 has a total REN of 1, i.e. for
a base and up to 4 handsets. Any other instrument
provided by BT may be assumed to have a REN of 1
unless stated otherwise.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).
If you would like a copy of the Declaration
of Conformity please visit:
A total REN of 4 is allowed per telephone line. If the
total REN of 4 is exceeded, the telephone may not
ring. With different telephone types there is no
guarantee of ringing, even when the REN is less
than 4.
•
•
Only use approved power supply, item code 030648.
Only use approved AAA NiMH rechargeable batteries.
Additional handsets
The BT Freestyle 210 is NOT GAP compatible.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971
Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.
© British Telecommunications plc 2007.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China
BT Freestyle 210 (01/07) Issue 2 Ed 1
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