Avaya 3616 User Manual

Avaya 3616 Wireless Telephone  
and Desktop Charger User Guide  
with CCMS  
555-301-709  
Issue 2  
November 2003  
Part Number: 72-1001-21  
Issue B  
Avaya 3616 Wireless Telephone and Desktop Charger  
with CCMS  
Federal Communications Commission Statement  
Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when  
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and,  
if not installed and used in accordance with the instructions, could cause harmful interference to radio communications. Operation of  
this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the  
interference at his own expense.  
Industry Canada (IC) Interference Information  
This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of  
Industry Canada.  
Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la  
class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le Industrie Canada.  
European Union Declaration of Conformity  
The “CE” mark affixed to the equipment means that it conforms to the referenced European Union (EU) Directives listed below:  
EMC Directive  
89/336/EEC  
73/23/EEC  
Low-Voltage Directive  
For more information on standards compliance, contact your local distributor.  
WARNING Changes or modifications to this equipment not approved by Avaya Inc. may cause this equipment to not comply with  
part 15 of the FCC rules and void the user’s authority to operate this equipment.  
WARNING Avaya products contain no user-serviceable parts inside. Refer servicing to qualified service personnel.  
NOTE CONCERNING THE WIRELESS TELEPHONES:  
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not  
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired  
operation.  
RADIO FREQUENCY (RF) INFORMATION:  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment  
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
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Avaya 3616 Wireless Telephone and Desktop Charger  
with CCMS  
SPECIFIC ABSORPTION RATE (SAR) INFORMATION:  
Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out  
radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with  
safety levels for hand-held wireless phones. Those guidelines are consistent with the safety standards previously set by both U.S. and  
international standards bodies:  
ANSI C95.1 (1992) American National Standards Institute  
NCRP - Report 86 (1986) National Council on Radiation Protection and Measurements  
ICNIRP (1996) International Commission on Non-Ionizing Radiation Protection;  
DHWC - Safety Code 6 Department of Health and Welfare Canada  
Those standards were developed by independent scientific organizations through periodic and thorough evaluation of scientific  
studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.  
The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR.  
The SAR limit set by the FCC is 1.6W/kg.1 Tests for SAR are conducted using standard operating positions specified by the FCC with  
the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest  
certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the  
phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer  
you are to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public, it must  
be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe  
exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each  
model. While there may be differences between the SAR levels of various phones and at various positions, they all meet the  
government requirement for safe exposure. The FCC has granted an Equipment Authorization for this model phone with all reported  
SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the  
Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association  
(CTIA) web-site at http://www.wow-com.com.  
The only authorized headsets that may be utilized with the Avaya 3616 Wireless Telephones are those obtainable from Avaya or it’s  
reseller partners.  
The measured SAR of the Avaya 3616 Wireless Telephone is  
0.0495W/kG @ 2412 Mhz (head) and 0.0309W/kG @ 2412 Mhz (body).  
Phone Operation Normal Position: Hold the phone as you would any other telephone, with the earpiece to  
your ear and speak into the microphone. The internal antenna is then positioned properly.  
ELECTROMAGNETIC INTERFERENCE/COMPATIBILITY:  
Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded,  
designed or otherwise configured for electromagnetic compatibility.  
Facilities  
To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices  
instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.  
Medical Devices  
Pacemakers: The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches (15 cm) be  
maintained between a handheld wireless radio product and a pacemaker. These recommendations are consistent with the independent  
research by, and recommendations of, Wireless Technology Research. Persons with pacemakers should:  
ALWAYS keep the radio product more than 6 inches (15 cm) from their pacemaker when the radio product is turned ON.  
Not carry the radio product in a breast pocket.  
Use the ear opposite the pacemaker to minimize the potential for interference.  
Turn the radio product OFF immediately if you have any reason to suspect that interference is taking place.  
Hearing Aids: Some digital wireless radio products may interfere with some hearing aids. In the event of such interference, you may  
want to consult your hearing aid manufacturer to discuss alternatives.  
Other Medical Devices: If you use any other personal medical device, consult the manufacturer of your device to determine if it is  
adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.  
Use While Driving  
Check the laws and regulations on the use of radio products in the area where you drive. Always obey them. When using the radio  
product while driving, please:  
Give full attention to driving and to the road.  
Use hands-free operation, if available.  
Pull off the road and park before making or answering a call if driving conditions so require.  
1
In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram  
of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any  
variations in measurements.  
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Avaya 3616 Wireless Telephone and Desktop Charger  
with CCMS  
OPERATIONAL WARNINGS:  
For Vehicles Equipped with an Air Bag: Do not place a portable radio product in the area over the air bag or in the air bag  
deployment area. An air bag inflates with great force. If a portable radio is placed in the air bag deployment area and the air bag  
inflates, the radio product may be propelled with great force and cause serious injury to occupants of the vehicle.  
Potentially Explosive Atmospheres: Turn off your radio product, prior to entering any area with a potentially explosive  
atmosphere, unless it is a radio product type especially qualified for use in such areas (for example, Factory Mutual Approved). Do not  
remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting  
in bodily injury or even death.  
The areas with potentially explosive atmospheres referred to above include fueling areas such as below  
decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or  
particles, such as grain, dust or metal powders, and any other area where you would normally be  
advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often but not  
always posted.  
Batteries: All batteries can cause property damage and/or bodily injury, such as burns if a conductive material such as jewelry, keys,  
or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become  
quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with  
metal objects.  
Cleaning and Drying Considerations: Using a leather carry case may help protect the surfaces and help prevent liquids (e.g.,  
rain) from entering into the interior of the radio product. This product is not waterproof, and exposing the unit to liquids may result in  
permanent damage to the unit.  
If your Wireless Telephone interior gets wet, then do not try to accelerate drying with the use of an oven or a dryer as this will damage  
the Wireless Telephone and void the warranty. Instead, do the following: 1. Immediately power off the Wireless Telephone. 2.  
Remove Battery Pack from Wireless Telephone. 3. Shake excess liquid from Wireless Telephone. 4. Place the Wireless Telephone and  
Battery Pack in an area that is at room temperature and has good airflow. 5. Let the Wireless Telephone and Battery Pack dry for 72  
hours before reconnecting the Battery Pack and/or powering on the Wireless Telephone. If the Wireless Telephone does not work after  
following the steps listed above, contact your dealer for servicing information.  
See Cleaning tips for cleaning instructions.  
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Avaya 3616 Wireless Telephone and Desktop Charger  
with CCMS  
1. About This Document  
This document explains how to use and maintain the 3616 Wireless IP Telephone and its  
Desktop Charger.  
1.1 Contacting Avaya  
To access the most current troubleshooting information, and other important information  
about the 3616 Wireless IP Telephone, go to www.avaya.com/support. If you have  
questions about or problems with the 3616 Wireless IP Telephone that you cannot resolve  
after reading this document, contact Avaya Technical Support at 1 800 242-2121 (USA  
only) or your local authorized Avaya dealer.  
1.2 Icons and Conventions  
This manual uses the following icons and conventions.  
Caution! Follow these instructions carefully to avoid danger.  
Note these instructions carefully.  
NORM  
This typeface indicates a key, label, or button on Avaya hardware.  
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Avaya 3616 Wireless Telephone and Desktop Charger  
with CCMS  
2. Avaya 3616 Wireless Telephone Overview  
(not to scale)  
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2.1 Using the Avaya 3616 Wireless Telephone  
Turn the Wireless Telephone On  
Press and hold the Power On / Start Call key for about one  
second. Two chirps will sound. When the key is released,  
the in-service tone sounds and the extension number will  
display. The Wireless Telephone is now in standby mode  
and ready to make and receive calls.  
Turn the Wireless Telephone Off  
While in standby mode press and hold the Power Off / End  
Call key. One chirp will sound and the Wireless Telephone  
will turn off. The Wireless Telephone cannot be turned off  
during a call. End the call first and then turn the Wireless  
Telephone off.  
Make a Call  
Go Off Hook  
Dial Number  
Press the Power On / Start Call key.  
Dial calls with the Wireless Telephone exactly as with your  
desk phone. You may dial extension numbers, internal  
numbers, or make external calls, depending on the setup of  
your PBX. You may hear a dial tone, then press the number  
keys to dial the number.  
Place a Second Call  
Press FCN + 3 to place the active call on hold. Press the  
LINE key and the number key of the line you wish to use.  
Dial the number.  
Answer A Call  
The Wireless Telephone will ring or vibrate to alert you to  
an incoming call. Additionally, a line number on the display  
may flash, and the display may show information about the  
call, such as caller’s name and extension.  
To answer a call, press the Power On / Start Call key, hold  
the earpiece to your ear and speak with a normal tone of  
voice.  
If you are on a call and hear subdued ringing, a call is  
coming in on a second line. The line number on the display  
may be flashing. To answer this call, put your first call on  
hold and press the LINE key then the line number of the  
second call.  
NOTE: IP Office will support line appearance  
functionality in a future release.  
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Avaya 3616 Wireless Telephone and Desktop Charger  
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Headset Answer  
When a headset is plugged into the Wireless Telephone, any  
key other than the Power On / Start Call, Power Off / End  
Call, softkeys or side buttons may be pressed to answer a  
call.  
IMPORTANT: End A Call  
Hang Up  
At the end of each call, press the Power Off / End Call key.  
Adjust Speaker Volume  
Change Volume  
You may increase or decrease the volume of the speaker by  
pressing the corresponding Up and Down buttons located on  
the left side of the Wireless Telephone.  
Adjust Ring  
Silence while Ringing  
If the ringing of the Wireless Telephone is not desired, you  
may silence the ring by pressing the Power Off / End Call  
button. This action does not interrupt the call and the caller  
may leave a voicemail message.  
Initiate Backlight  
Backlight  
The backlight comes on when any key is pressed or when  
there is an incoming call and stays on for 10 seconds. It  
turns off after 10 seconds if another key is not pressed  
within that period.  
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Avaya 3616 Wireless Telephone and Desktop Charger  
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Utilize System Features  
Transfer a call  
While active on the call, press the FCN key and the 4 key.  
The call is placed on hold, the line number for the call on  
hold flashes, and you hear dial tone.  
Dial the telephone number to which you want to transfer the  
call.  
Do one of the following:  
To transfer the call without announcing it, press the FCN  
key and the 4 key, and then press the Power Off / End  
Call key to hang up.  
The call is transferred. The display shows “Transfer  
Complete”.  
To announce the call before transferring it, wait for the  
called party to answer. When the called party answers,  
announce the call, press the FCN key and the 4 key, and  
then press the Power Off / End Call key to hang up.  
The call is transferred. The display shows “Transfer  
Complete”.  
Conference a call  
While active on the call, press the FCN key and the 5 key.  
The call is placed on hold, the line number for the call on  
hold flashes, and you hear dial tone.  
Dial the telephone number of the person you want to add to  
the call.  
Wait for the person to answer.  
To add the person to the call, press the FCN key and the 5  
key. The display will show “Conference X” or “X – party  
conference in progress” (where X equals number of parties  
on the conference, minus 1), depending on the switch  
administration.  
Repeat Steps 1 through 4 to add other calls to the  
conference.  
Mute/unmute a call  
To mute a call, press the FCN key and the 1 key.  
The call is muted. The display shows “<Muted>”.  
To unmute a call, press the FCN key and the 1 key again.  
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Avaya 3616 Wireless Telephone and Desktop Charger  
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Function Key Strokes  
Pressing the FCN key followed by a character (1-9 or 0)  
while off hook enables you to access the feature options  
programmed for your Wireless Telephone. By default, the  
first four feature options (FCN+1, FCN+2, FCN+3, and  
FCN+4) are programmed automatically for your telephone.  
The following table shows these default settings. The  
remaining feature options depend on how your Wireless  
Telephone was programmed by your Avaya server  
administrator. You can view these feature options by going  
off hook and pressing the FCN key repeatedly.  
The Function Menu  
The off-hook Function Menu displays the features on the  
Wireless Telephone that have been programmed for use by  
the Wireless Telephone.  
Display the Function Menu on the 3616 Wireless Telephone  
by pressing Power On / Start Call and then press FCN. The  
display will show the first two features:  
1=Mute  
2=LND  
Press FCN repetitively to step through the Function Menu.  
Each display shows two features, the first two displays show  
the four assigned features as above. The Function Menu will  
show an asterisk in front of any active feature -- that is, any  
feature that is currently activated. If a feature is not  
activated, there will be a blank space in front of the active  
feature abbreviation.  
Example  
For example, if FCN+* corresponds to an abbreviated  
dialing button press Power On / Start Call and FCN+*. The  
phone will then dial the number corresponding to that  
abbreviated dialing button.  
Shortcut Key  
Strokes  
Fill In Your  
Feature Settings  
FCN + 1  
FCN + 2  
FCN + 3  
FCN + 4  
FCN + 5  
FCN + 6  
FCN + 7  
FCN + 8  
FCN + 9  
FCN + 0  
Mute  
Last Number Dialed  
HOLD  
Transfer  
Conference  
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Avaya 3616 Wireless Telephone and Desktop Charger  
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Status Indicators  
No Service Message  
An alarm sounds and a descriptive message displays when  
the Wireless Telephone cannot receive or place calls. You  
may be outside of the covered area. Walk back into the  
coverage area. The in-service tone indicates service is re-  
established. If functionality does not return, note the error  
message and contact your system administrator.  
The battery icon displays and a soft beep will be heard  
while the Wireless Telephone is in use whenever the  
Battery Pack charge is low. User has 15–30 minutes of  
Battery Pack life left.  
Battery low  
This message will display and an alarm will sound while  
the Wireless Telephone is idle whenever the Battery Pack  
is critically low. The Wireless Telephone cannot be used  
until the Battery Pack is charged.  
The voicemail icon indicates that you have a new  
voicemail message  
Melody  
A melody is played after the Wireless Telephone is  
powered on for the first time following a completed charge  
(Charge Complete).  
The Wireless Telephone Headset  
Avaya offers optional headsets for use in noisy  
environments or if you need to have your hands free while  
talking on the Wireless Telephone.  
To use the headset, simply plug it into the jack on the  
bottom of the Wireless Telephone. The headset is specially  
designed to work properly with the Avaya 3616 Wireless  
Telephone. We do not recommend using other headsets.  
Bottom of the Avaya 3616 Wireless Telephone  
Headset jack  
Charging contacts  
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Avaya 3616 Wireless Telephone and Desktop Charger  
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Setting User Preferences  
When the Wireless Telephone is in standby mode (on but  
not in use), press and briefly hold FCN to display user  
options. Check with your system administrator for specific  
features supported by your Wireless Telephone.  
(Right arrow)  
(Left arrow)  
0 (Zero)  
displays next menu item.  
displays previous menu item.  
selects or changes item.  
returns to previous menu level.  
exits menus  
FCN  
Power Off/End Call  
User Option Menu  
Ring Type  
Action:  
Select Telephone Ring to set the  
standard ring on the Wireless  
Telephone.  
Press 0 to select  
desired ring type. The  
ring type currently set  
Normal: is the factory default ring. displays with an  
Vib/norm ring: vibrates for 5  
seconds and then rings.  
asterisk.  
Vibrator ring: vibrates for a non-  
audible call alert.  
High Noise Mode  
Adjusts the Wireless Telephone to Select an option that  
account for background noise.  
Normal: for most office  
environments  
describes the noise in  
your environment.  
High: for moderate background  
noise  
Severe: for extremely noisy  
conditions.  
Current IP address  
Extension  
In IP systems, the IP address of the None  
Wireless Telephone is displayed.  
This number may not be edited.  
This number is used to identify the Use keypad to enter  
Wireless Telephone and is for  
display purposes only.  
extension number.  
(Additional options may be present. Contact your system administrator for information.)  
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Battery Packs  
About Battery Packs  
The Wireless Telephone will need to have its Battery Pack  
recharged periodically. The Nickel Metal Hydride (NiMH)  
rechargeable Wireless Telephone Battery Pack gives you  
four hours of talk time or 80 hours of stand-by time. Stand-  
by time is when the phone is turned on, but not in an active  
call.  
Indications of Low  
Battery  
The Wireless Telephone will notify you when the charge  
on the Battery Pack is low by displaying the battery icon.  
If you are in a call you will hear a soft beep through the  
earpiece every six seconds. User has 15–30 minutes of  
battery life left.  
Not in call: The battery icon displays whenever the  
Battery Pack charge is low. The message Low Battery and  
a loud beep indicate a critically low Battery Pack charge.  
These occur when the user is not in a call. The Wireless  
Telephone will not work until the Battery Pack is charged.  
Take care not to short the battery contacts on the Battery  
Pack with metal objects such as coins, keys or paper clips.  
Shorting the contacts can cause permanent damage.  
Caution  
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Removing and Replacing the Battery Pack on the Wireless Telephone  
Removing the Battery  
Pack  
To remove the Battery Pack, press down on the latch on  
the Battery Pack on the back of the Wireless Telephone.  
The Battery Pack releases outward.  
Replacing the Battery  
Pack  
To replace the Battery Pack, slide the lip of the Battery  
Pack into the bottom of the cavity. Push the top of the  
Battery Pack until it snaps into place. You should not have  
to force it against the Wireless Telephone.  
Changing the Battery  
Pack while in a call  
The Battery Pack may be changed while the call is still in  
progress. Do not press Power Off/End Call on the  
Wireless Telephone. Perform the Park Call function and  
quickly remove the discharged Battery Pack and replace  
with a charged Battery Pack, then press Power On/Start  
Call to turn the Wireless Telephone back on. The call  
should then be retrieved from its Parked state to rejoin the  
conversation. Check with the switch administrator for  
instruction on how to perform this or a similar  
process on your particular telephone system.  
Avaya 3616  
Wireless Telephone  
(back and left side)  
with Battery Pack ajar  
Up  
Select  
Down  
Latch  
Battery pack  
Lip  
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3. 3616 Desktop Charger  
The Avaya Desktop Charger is designed to charge the  
Nickel Metal Hydride (NiMH) Battery Packs. Full charging  
is accomplished in approximately one an a half hours.  
Chargers operate in a 50° to 85° F (10° to 30° C)  
environment. Do not expose them to freezing temperatures  
or direct sunlight.  
The Desktop Charger is shipped with the appropriate power  
supply for the site’s location. Place the Desktop Charger on  
a flat, horizontal surface. Plug the power supply into the  
Desktop Charger and into an appropriate wall outlet.  
Caution  
Do not place anything in the Desktop Charger other than the  
Wireless Telephone. You might damage the contacts. Bent  
contacts can keep the Wireless Telephone from charging.  
Using the Desktop Charger  
The user must end any call in progress by pressing the  
Power Off/End Call button on the Wireless Telephone  
before placing the handset into the Desktop Charger. The  
Wireless Telephone may be off or in standby mode during  
charging.  
Indicator light  
Place the Avaya 3616 Wireless Telephone into the Desktop  
Charger slot facing forward. If the Wireless Telephone is  
placed correctly, the red indicator light will come on. The  
indicator light will not come on when the slot is empty,  
when the Avaya 3616 Wireless Telephone is improperly  
seated, or when the Desktop Charger has no power applied.  
Charging indicator  
Charge Complete  
If the Wireless Telephone is in standby mode, it will display  
its extension number and Charging. . .. If the Wireless  
Telephone is turned off, only Charging. . . will display. The  
dots will be racing during the charging cycle. It is normal  
for the Battery Pack to become warm when charging.  
When the Wireless Telephone is fully charged, Charge  
Complete will display. The indicator light will remain on  
until the Wireless Telephone is removed.  
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4. General Care Instructions  
Cleaning the Desktop Charger  
Clean the Desktop Charger by wiping the surface with a  
clean, water-dampened cloth or paper towel. A mild  
detergent solution may be used. Be sure to wipe away any  
detergent residue with a plain water dampened cloth. DO  
NOT IMMERSE THE DESKTOP CHARGER IN WATER  
OR OTHER LIQUID. DO NOT POUR LIQUIDS INTO  
THE SLOT.  
The Battery Pack contacts on the Wireless Telephone may  
be cleaned with isopropyl (rubbing) alcohol applied with a  
Q-tip, cloth, or paper towel. Do not push or pull the exposed  
Battery Pack contacts.  
Important:  
Never use non-Avaya charging units as they could  
damage the Battery Pack.  
Only use the original plug-in power adapter for the  
Desktop Charger.  
Do not dip the Battery Pack in water or throw into the  
fire.  
Do not throw away the Battery Pack with your domestic  
waste. Take used Battery Packs to an appropriate  
collection point for recycling or send them back to your  
supplier or servicing agent.  
Replacement Battery Packs are available from your supplier  
or servicing agent.  
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General Care of the Wireless Telephone and Chargers  
This section applies to the Avaya 3616 Wireless Telephone  
and the Desktop Charger equally.  
Avoid dropping the Wireless Telephone or knocking it  
against hard surfaces. Carrying the Wireless Telephone in  
a holster or carrying case will help to protect it.  
Do not drop  
There are no serviceable parts in the Wireless Telephone  
or Desktop Charger. You should not open the Wireless  
Telephone case nor disassemble the Desktop Charger.  
Doing so will void your warranty.  
Do not disassemble  
Turn off the Wireless Telephone and unplug the Desktop  
Charger before you clean them. Never immerse either in  
water. Clean the exterior surfaces, including the charging  
contacts, with a cloth that has been slightly moistened with  
water. Take care not to exert undue pressure on the  
Desktop Charger electrical contacts while wiping.  
Cleaning tips  
Wiping the handset surface with a water-dampened cloth  
or paper towel will remove most films or residues. If the  
soiling is too stubborn for plain water, a mild detergent  
solution may be used. Be sure to wipe away any detergent  
residue with a clean water-dampened cloth.  
The Wireless Telephone may be cleaned with any general-  
purpose household glass and surface-type cleaner. DO  
NOT SPRAY THE HANDSET DIRECTLY! Isopropyl  
alcohol may be used occasionally applied by a cloth or  
paper towel. When using alcohol, do not rub the keypad  
characters vigorously. Doing so will significantly degrade  
legibility.  
Pre-treated cloths such as used for eyeglasses or cameras  
may be used to clean the phone. Pre-moistened towelettes  
may also be used to clean the phone, however, avoid those  
containing lanolin or aloe as it will leave a slippery  
residue.  
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Issue 2  
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Avaya 3616 Wireless Telephone and Desktop Charger  
with CCMS  
The surface of the handset may be cleaned occasionally  
with disinfectants used for general cleaning in a medical  
environment. Isopropyl alcohol may be used occasionally  
applied by a damp cloth or paper towel. When using  
alcohol, do not rub the keypad characters vigorously.  
Doing so will significantly degrade legibility.  
Do not use furniture polishes, waxes or plasticizer-  
based cleaner (Armor All, etc.)  
Do not use lanolin, aloe, glycerin or other skin care  
type products.  
Do not apply any solvent such as acetone, mineral  
spirits etc.  
Do not directly spray or immerse the handset.  
Should the headset connector become dirty, a scratchy or  
intermittent signal may be experienced. To clean the  
connector, dip the non-padded end of either a wooden or  
paper handled cotton swab in isopropyl alcohol. Gently  
insert in the connector and twist, repeating several times.  
If available, blow compressed air into the connector to  
clear debris.  
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Issue 2  
Avaya 3616 Wireless Telephone and Desktop Charger  
with CCMS  
Tips For Use  
Before you use the Wireless Telephone, the Battery  
Pack must be charged.  
You can only use the Wireless Telephone with your  
facility’s telephone system. It is not a public cellular  
phone.  
Keep the Wireless Telephone away from your ear  
when it is ringing.  
The microphone is between the FCN and LINE keys.  
This is a sensitive microphone that works well when  
the Wireless Telephone is correctly positioned on your  
ear. There is no need to speak directly into the  
microphone, but do not cover it with your hand or  
cheek when talking.  
The LCD panel displays information about the status of  
your Wireless Telephone and prompts you about  
features.  
If the Battery Pack is low, you will hear a soft beep and  
see the battery icon in the display.  
Improper disposal of Battery Packs can damage the  
environment. Dispose of batteries properly.  
You can control the Wireless Telephone volume level  
and the type of ring.  
To protect the Wireless Telephone, use a carrying case.  
NOTE:  
It is recommended that standard acceptance procedures be followed prior to operating this equipment in  
proximity of life-support systems.  
To minimize risk of interference, pacemaker users should not carry the Wireless Telephone next to the  
pacemaker.  
Earpiece may retain magnetic objects.  
Operation of the Wireless Telephone may produce an audible noise noticeable to hearing aid users. It is  
recommended that a hearing aid compatible headset be used by hearing aid users.  
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Issue 2  
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Avaya 3616 Wireless Telephone and Desktop Charger  
with CCMS  
Page 22  
555-301-709  
Issue 2  

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