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3Com NBX IP Telephony Solutions R6.0 | North America
SALES REFERENCE GUIDE
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NBX V3001R PLATFORM (3C10602A-XX)
When redundancy is a must, the V3001R is the solution for organizations that require
maximum uptime, where revenue is tied to the phone system.
NBX V3000 ANALOG (3C10600B-XX)
Ideal for small- to medium-sized organizations that require integrated applications with
easy installation and management.
› Operation in either NBX Call Control mode or Session Initiation Protocol (SIP)
› Redundant, hot-swappable power supplies; optional redundant hard disks (RAID1)
› Standard four ports by 400 hours AA/VM, scalable up to 72 ports
› Dual 10/100 uplink ports; 100 Mbps backplane
› Operation in either NBX Call Control or Session Initiation Protocol (SIP) mode
› Four integrated central office (CO) line ports; one analog station port
› Standard four ports by 400 hours auto-attendant/voice mail (AA/VM), scalable up to 72 ports
› 10/100 uplink port; 100 Mbps backplane
› Four-slot expansion chassis for additional analog stations
› 1,500 device capacity (stations/trunks)
› o1,r5t0r0undkesvic(Te1c/Eap1a, cPiRtyI,(sBtRatI,ioAnnsa/tlorugn) ks)
› 15 Group 2 phone licenses included in base solution
› SIP-ready for business applications and devices
› SIP-ready for applications and devices
(requires 512 MB memory upgrade 3C10240 for SIP)
MAKING THE MOVE TO SIP
CALL CENTERS—Affordable, professional and efficient services that enhance call handling and increase revenue.
› NBX Automatic Call Distribution (ACD): integrated call center application with built-in two-seat agent evaluation license; offers five types of routing
NBX platforms running R6.0 software operate in
either standard or Session Initiation Protocol
(SIP) mode. The standard mode builds on the
success of generations of NBX platforms, while
the SIP mode allows interoperability between
NBX IP telephony solutions and a broad range of
3Com and third-party SIP-compliant devices and
applications such as IP Messaging, IP Confer-
encing and SIP trunking. Customers can start
out running in standard mode and migrate from
standard to SIP mode when such a change
matches their needs.
algorithms, agent workgroups, detailed reporting, and supervisor status with monitor, whisper, and barge-in capability
› eXchange Call Center: server-based call center application; offers advanced and real-time reporting, wrap-up codes, voice announcement of calls in
queue, and agent and supervisor desktop software
› EPICCenter from EasyRun: sophisticated call center solution to support multimedia, advanced queuing and routing and inbound/outbound activity.
ADVANCED APPLICATIONS
› Voice messaging: 400 hours of voice storage standard (non-SIP mode)
› IP Messaging: advanced NBX in SIP mode voice messaging; ships with find me/follow me service and 12 ports enabled (scalable in one-port increments)
› IP Conferencing: hosted bridge for NBX in SIP mode for scheduled and ad-hoc conferences (standard 25-seat license)
› Desktop Call Assistant (DCA): on-screen dialing and contact management software
› Complement Attendant Software (CAS): desktop application that takes the place of an attendant console
› ExecutiveAssistant: designed for executives and sales people, features find me/follow me service, call recording and speech-recognition auto-attendant
› Education Module: auto-dialer for K-12 organizations; offers absentee tracking, malicious call trace and auto-attendant for homework hotlines
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3100 ENTRY (3C10399B)
› Four fixed feature buttons
› Single-line phone service
3102 BUSINESS (3C10402B)
› 18 programmable buttons
› Multiline service
3106 CORDLESS (3C10406A)*
› Multiline display
PCXSET (PC SOFTPHONE) (3C10316)
› Windows-based application
› 1,000 ft. (305 m) range from
› Single-user license included per
› Ibdaesael ufonritmobile office workers
› INdBeaXlRfo4r.1teolrehwigohrkeerrpslatform
› Ideal for doorway and common
› Full-duplex speakerphone
› Ideal for power users
areas
3101 BASIC (3C10401B)
› Four programmable buttons
› Multiline services and display
› Ideal for day-to-day office use
3103 MANAGER (3C10403B)
› Gigabit PC port
3107 CORDLESS (3C10407A)*
› Multiline display
› Large, context-sensitive display
› Multiline services and display
› Executive and manager phone
› Long-life battery with two-slot charger
LEGACYLINK FOR
› Ideal for warehouse and mobile
NORTEL/ANALOG HANDSETS
(3C10392 – ANALOG;
3C10390 – NORSTAR;
3C10391 – MERIDIAN)
workers
3101 W/SPEAKER (3C10401SPKRB)
› Four programmable buttons
3105 ATTENDANT CONSOLE
(3C10405B)
3108 WIRELESS (3C10408A)
› 802.11 b/g wireless IP phone
› Works with NBX in SIP mode
› Half-duplex speakerphone
› 50-button DSS
› Multiline services and display
› Ideal for day-to-day office use
› Ideal for in-building or
› 100 station selections
› Receptionist/call-coverage use
campus-wide calling
*Available in North America and Mexico only. **All 3Com IP phones require a phone license (Group 0, 1 or 2) to operate. See the NBX Price List for pricing and ordering information.
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