| 	
		 Product Manual   
					SV35 Series SATA   
					ST3500641SV   
					ST3250824SV   
					ST3160812SV   
					100415208   
					Rev. C   
					October 2007   
				Contents   
					
					
					Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1   
					
					About the Serial ATA interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2   
					Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3   
					
					
					Specification summaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3   
					Formatted capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10   
					
					LBA mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10   
					
					
					
					
					
					
					Default logical geometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10   
					Recording and interface technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11   
					Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12   
					Seek time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12   
					Start/stop times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13   
					Power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13   
					
					
					
					
					Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13   
					Conducted noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15   
					Voltage tolerance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15   
					Power-management modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15   
					
					Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16   
					
					
					
					
					
					
					Ambient temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16   
					Temperature gradient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16   
					Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16   
					Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16   
					Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17   
					Vibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17   
					
					
					
					
					Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18   
					Electromagnetic immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18   
					Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19   
					Agency certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19   
					
					
					
					Safety certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19   
					Electromagnetic compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19   
					FCC verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20   
					
					
					Environmental protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21   
					
					Corrosive environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21   
					
					
					Configuring and mounting the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23   
					
					
					
					
					
					Handling and static-discharge precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23   
					Breather filter hole precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24   
					Configuring the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25   
					Serial ATA cables and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25   
					Drive mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26   
					Serial ATA (SATA) interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27   
					
					
					
					Hot-Plug compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27   
					Serial ATA device plug connector pin definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28   
					Supported ATA commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30   
					
					
					
					
					Identify Device command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33   
					Set Features command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37   
					S.M.A.R.T. commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38   
					Streaming feature set support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39   
					5.0   
					Seagate Technology support services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49   
					SV35 Series SATA Product Manual, Rev. C   
					i 
				ii   
					SV35 Series SATA Product Manual, Rev. C   
				List of Figures   
					
					
					
					
					
					Figure 6.   
					Typical 5V startup and operation current profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14   
					Typical 12V startup and operation current profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14   
					Breather filter hole location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24   
					Serial ATA jumper block and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25   
					Attaching SATA cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25   
					Mounting dimensions—top, side and end view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26   
					SV35 Series SATA Product Manual, Rev. C   
					iii   
				1.0   
					Introduction   
					This manual describes the functional, mechanical and interface specifications for the following Seagate   
					SV35 Series SATA model drives:   
					• ST3500641SV   
					• ST3250824SV   
					• ST3160812SV   
					These drives provide the following key features:   
					• Specifically designed for surveilance DVRs.   
					• Optimized power for surveillance systems--spinup limited to a maximum to 2.0 amps.   
					• Seek profile optimized for surveillance performance and power consumption.   
					• 7,200 RPM spindle speed.   
					• 16 Mbyte buffer: ST3500641SV.   
					• 8 Mbyte buffer: ST3250824SV and ST3160812SV   
					• High instantaneous (burst) data-transfer rates (up to 300 Mbytes per second).   
					• Tunneling Magnetoresistive (TMR) recording heads.   
					• Native Command Queueing with command ordering to increase performance in demanding applications.   
					• State-of-the-art cache and on-the-fly error-correction algorithms.   
					• Full-track multiple-sector transfer capability without local processor intervention.   
					• 350 Gs nonoperating shock.   
					• Support for S.M.A.R.T. drive monitoring and reporting.   
					• Support for Read Multiple and Write Multiple commands.   
					• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.   
					• Supports latching SATA cables and connectors.   
					• The 3D Defense System™, which includes Drive Defense, Data Defense, and Diagnostic Defense, offers   
					the industry’s most comprehensive protection for disc drives.   
					SV35 Series SATA Product Manual, Rev. C   
					1 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				1.1   
					About the Serial ATA interface   
					The Serial ATA interface provides several advantages over the traditional (parallel) ATA interface. The primary   
					advantages include:   
					• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jump-   
					ers or other configuration options.   
					• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.   
					• Scalability to higher performance levels.   
					In addition, Serial ATA makes the transition from parallel ATA easy by providing legacy software support. Serial   
					ATA was designed to allow you to install a Serial ATA host adapter and Serial ATA disc drive in your current   
					system and expect all of your existing applications to work as normal.   
					The Serial ATA interface connects each disc drive in a point-to-point configuration with the Serial ATA host   
					adapter. There is no master/slave relationship with Serial ATA devices like there is with parallel ATA. If two   
					drives are attached on one Serial ATA host adapter, the host operating system views the two devices as if they   
					were both “masters” on two separate ports. This essentially means both drives behave as if they are Device 0   
					(master) devices.   
					Note. The host adapter may, optionally, emulate a master/slave environment to host software where two   
					devices on separate Serial ATA ports are represented to host software as a Device 0 (master) and   
					Device 1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a   
					master/slave environment manages two sets of shadow registers. This is not a typical Serial ATA   
					environment.   
					The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide   
					backward compatibility with existing host systems and software. The Command and Control Block registers,   
					PIO and DMA data transfers, resets, and interrupts are all emulated.   
					The Serial ATA host adapter contains a set of registers that shadow the contents of the traditional device regis-   
					ters, referred to as the Shadow Register Block. All Serial ATA devices behave like Device 0 devices. For addi-   
					tional information about how Serial ATA emulates parallel ATA, refer to the “Serial ATA: High Speed Serialized   
					
					2 
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
					 
					 
				2.0   
					Drive specifications   
					Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal   
					power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the   
					following models:   
					ST3500641SV   
					ST3250824SV   
					ST3160812SV   
					2.1   
					Specification summaries   
					The specifications listed in tables 1 and 2 are for quick reference. For details on specification measurement or   
					definition, see the appropriate section of this manual.   
					SV35 Series SATA Product Manual, Rev. C   
					3 
					 
					 
					 
					 
				Table 1:   
					Drive specifications for 500 Gbyte models   
					Drive specification   
					ST3500641SV   
					Formatted Gbytes (512 bytes/sector)*   
					Guaranteed sectors   
					500   
					976,773,168   
					512   
					Bytes per sector   
					Default sectors per track   
					63   
					Default read/write heads   
					16   
					Default cylinders   
					16,383   
					790.1   
					124.5   
					97.96   
					7,200   
					815.2   
					65   
					Recording density in BPI (kbits/inch max)   
					Track density TPI (ktracks/inch avg)   
					Areal density (Gbits/inch2 avg)   
					Spindle speed (RPM)   
					Internal data transfer rate (Mbits/sec max)   
					Sustained transfer rate (Mbytes/sec max)   
					I/O data transfer rate (Mbytes/sec max)   
					ATA data-transfer modes supported   
					300   
					PIO modes 0–4   
					Multiword DMA modes 0–2   
					Ultra DMA modes 0–6   
					SATA data-transfer modes supported   
					3.0 Gbits/sec   
					1.5 Gbits/sec   
					Cache buffer   
					16 Mbytes   
					Height (max)   
					26.1 mm (1.028 inches)   
					Width (max)   
					101.6 mm (4.000 inches) +/-0.010 inches   
					Length (max)   
					146.99 mm (5.787 inches)   
					710 grams   
					Weight (max) grams   
					Average latency (msec)   
					Power-on to ready (max)   
					Standby to ready (max)   
					Track-to-track seek time (msec typical)   
					Average seek (msec typical)   
					Startup current (typical) 12V (peak)   
					Seek power (typical)   
					DVR Operating (typical)   
					Idle mode (typical)   
					4.16   
					16 sec   
					16 sec   
					<0.8 (read), <1.0 (write)   
					18 (read), 20 (write)   
					2.0 amps   
					8.6 watts   
					8.45 watts   
					8.00 watts   
					Standby mode (typical)   
					Sleep mode (typical)   
					0.80 watts   
					0.80 watts   
					Voltage tolerance   
					(including noise)   
					5V ± 5%   
					12V ± 10%   
					Ambient temperature   
					0° to 60°C (operating)   
					–40° to 70°C (nonoperating)   
					Temperature gradient   
					(°C per hour max)   
					20°C (operating)   
					30°C (nonoperating)   
					Relative humidity   
					5% to 90% (operating)   
					5% to 95% (nonoperating)   
					Relative humidity gradient   
					30% per hour max   
					Wet bulb temperature   
					(°C max)   
					37.7 (operating)   
					40.0 (nonoperating)   
					Altitude, operating   
					–60.96 m to 3,048 m   
					(–200 ft to 10,000+ ft)   
					4 
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				Table 1:   
					Drive specifications for 500 Gbyte models   
					Drive specification   
					ST3500641SV   
					Altitude, nonoperating   
					(meters below mean sea level, max)   
					–60.96 m to 12,192 m   
					(–200 ft to 40,000+ ft)   
					Shock, operating (max at 2 msec)   
					Shock, nonoperating (max at 2 msec)   
					Vibration, operating   
					63 Gs   
					300 Gs   
					5-22 Hz: +/-0.25”, Displacement limited   
					22-350 Hz: 0.5 Gs   
					350-500 Hz: 0.25 Gs   
					Vibration, nonoperating   
					5-22 Hz: +/-0.25”, Displacement limited   
					23-350 Hz: 5.0 Gs   
					351-500 Hz: 1.0 Gs   
					Drive acoustics, sound power   
					Idle** (bels)   
					2.79 (typical)   
					2.96 (max)   
					Operational, DVR seeks (bels)   
					2.71 (typical)   
					2.88 (max)   
					Nonrecoverable read errors   
					Annualized Failure Rate (AFR)   
					Warranty   
					1 per 1014 bits read   
					<1%   
					5 years on distribution units.   
					To determine the warranty for a specific drive, use a web   
					browser to access the following web page:   
					
					From this page, click on the “Verify Your Warranty” link. You will   
					be asked to provide the drive serial number, model number (or   
					part number) and country of purchase. The system will display   
					the warranty information for your drive.   
					Contact start-stop cycles   
					50,000   
					(25°C, 50% relative humidity)   
					Supports Hotplug operation per SATA II   
					specification   
					Yes   
					*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment   
					and formatting.   
					**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and   
					power to operational levels..   
					SV35 Series SATA Product Manual, Rev. C   
					5 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				Table 2:   
					Drive specifications for 250 Gbyte models   
					Drive specification   
					ST3250824SV   
					Formatted Gbytes (512 bytes/sector)*   
					Guaranteed sectors   
					250   
					488,397,168   
					512   
					Bytes per sector   
					Default sectors per track   
					63   
					Default read/write heads   
					16   
					Default cylinders   
					16,383   
					790.1   
					124.5   
					97.69   
					7,200   
					867.2   
					76.6   
					Recording density in BPI (kbits/inch max)   
					Track density TPI (ktracks/inch avg)   
					Areal density (Gbits/inch2 avg)   
					Spindle speed (RPM)   
					Internal data transfer rate (Mbits/sec max)   
					Sustained transfer rate (Mbytes/sec max)   
					I/O data transfer rate (Mbytes/sec max)   
					ATA data-transfer modes supported   
					300   
					PIO modes 0–4   
					Multiword DMA modes 0–2   
					Ultra DMA modes 0–6   
					SATA data-transfer modes supported   
					3.0 Gbits/sec   
					1.5 Gbits/sec   
					Cache buffer   
					8 Mbytes   
					Height (max)   
					26.1 mm (1.028 inches)   
					101.6 mm (4.000 inches) +/-0.010 inches   
					146.99 mm (5.787 inches)   
					580 grams (1.28 lb.)   
					4.16   
					Width (max)   
					Length (max)   
					Weight (max) grams   
					Average latency (msec)   
					Power-on to ready (typical)   
					Standby to ready (typical)   
					Track-to-track seek time (msec typical)   
					Average seek (msec typical)   
					Startup current (typical) 12V (peak)   
					Seek power (typical)   
					DVR Operating (typical)   
					Idle mode (typical)   
					16 sec   
					16 sec   
					<0.8 (read), <1.0 (write)   
					18 (read), 20 (write)   
					2.0 amps   
					8.6 watts   
					6.49 watts   
					8.00 watts   
					Standby mode (typical)   
					Sleep mode (typical)   
					0.80 watts   
					0.80 watts   
					Voltage tolerance   
					(including noise)   
					5V ± 5%   
					12V ± 10%   
					Ambient temperature   
					0° to 60°C (operating)   
					–40° to 70°C (nonoperating)   
					Temperature gradient   
					(°C per hour max)   
					20°C (operating)   
					30°C (nonoperating)   
					Relative humidity   
					5% to 90% (operating)   
					5% to 95% (nonoperating)   
					Relative humidity gradient   
					30% per hour max   
					Wet bulb temperature   
					(°C max)   
					37.7 (operating)   
					40 (nonoperating)   
					Altitude, operating   
					–60.96 m to 3,048 m   
					(–200 ft to 10,000+ ft)   
					6 
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				Table 2:   
					Drive specifications for 250 Gbyte models   
					Drive specification   
					ST3250824SV   
					Altitude, nonoperating   
					(meters below mean sea level, max)   
					–60.96 m to 12,192 m   
					(–200 ft to 40,000+ ft)   
					Shock, operating (max at 2 msec)   
					Shock, nonoperating (max at 2 msec)   
					Vibration, operating   
					63 Gs   
					350 Gs   
					5-22 Hz: +/-0.25”, Displacement limited   
					22-350 Hz: 0.5 Gs   
					350-500 Hz: 0.25 Gs   
					Vibration, nonoperating   
					5-22 Hz: +/-0.25”, Displacement limited   
					22-350 Hz: 5.0 Gs   
					350-500 Hz: 1.0 Gs   
					Drive acoustics, sound power (bels)   
					Idle** (bels)   
					2.67 (typical)   
					2.82 (max)   
					Operational, DVR seeks (bels)   
					2.8 (typical   
					2.9 (max)   
					Nonrecoverable read errors   
					Annualized Failure Rate (AFR)   
					Warranty   
					1 per 1014 bits read   
					<1%   
					5 years on distribution units.   
					To determine the warranty for a specific drive, use a web browser to access   
					the following web page:   
					
					From this page, click on the “Verify Your Warranty” link. You will be asked to   
					provide the drive serial number, model number (or part number) and coun-   
					try of purchase. The system will display the warranty information for your   
					drive.   
					Contact start-stop cycles   
					50,000   
					(25°C, 50% relative humidity)   
					Supports Hotplug operation per SATA II specification   
					Yes   
					*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment   
					and formatting.   
					**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and   
					power to operational levels.   
					SV35 Series SATA Product Manual, Rev. C   
					7 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				Table 3:   
					Drive specifications for 160 Gbyte models   
					Drive specification   
					ST3160812SV   
					Formatted Gbytes (512 bytes/sector)*   
					Guaranteed sectors   
					160   
					312,581,808   
					512   
					Bytes per sector   
					Default sectors per track   
					63   
					Default read/write heads   
					16   
					Default cylinders   
					16,383   
					840.0   
					141.5   
					119.0   
					7,200   
					867.2   
					83.0   
					Recording density in BPI (kbits/inch max)   
					Track density TPI (ktracks/inch avg)   
					Areal density (Gbits/inch2 avg)   
					Spindle speed (RPM)   
					Internal data transfer rate (Mbits/sec max)   
					Sustained transfer rate (Mbytes/sec max)   
					I/O data transfer rate (Mbytes/sec max)   
					ATA data-transfer modes supported   
					300   
					PIO modes 0–4   
					Multiword DMA modes 0–2   
					Ultra DMA modes 0–6   
					SATA data-transfer modes supported   
					1.5 Gbits/sec   
					3.0 Gbits/sec   
					Cache buffer   
					8 Mbytes   
					Height (max)   
					26.1 mm (1.028 inches)   
					101.6 mm (4.000 inches) +/-0.010 inches   
					146.99 mm (5.787 inches)   
					580 grams (1.28 lb.)   
					4.16   
					Width (max)   
					Length (max)   
					Weight (typical)   
					Average latency (msec)   
					Power-on to ready (typical)   
					Standby to ready (typical)   
					Track-to-track seek time (msec typical)   
					Average seek (msec typical)   
					Startup current (typical) 12V (peak)   
					Seek power (typical)   
					DVR Operating (typical)   
					Idle mode (typical)   
					16 secs   
					16 secs   
					<0.8 (read), <1.0 (write)   
					18 (read), 20 (write)   
					2.0 amps   
					8.6 watts   
					5.71 watts   
					8.00 watts   
					Standby mode (typical)   
					Sleep mode (typical)   
					0.80 watts   
					0.80 watts   
					Voltage tolerance   
					(including noise)   
					5V ± 5%   
					12V ± 10%   
					Ambient temperature   
					0° to 60°C (operating)   
					–40° to 70°C (nonoperating)   
					Temperature gradient   
					(°C per hour max)   
					20°C (operating)   
					30°C (nonoperating)   
					Relative humidity   
					5% to 90% (operating)   
					5% to 95% (nonoperating)   
					Relative humidity gradient   
					30% per hour max   
					Wet bulb temperature   
					(°C max)   
					37.7 (operating)   
					40 (nonoperating)   
					Altitude, operating   
					–60.96 m to 3,048 m   
					(–200 ft to 10,000+ ft)   
					8 
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				Table 3:   
					Drive specifications for 160 Gbyte models   
					Drive specification   
					ST3160812SV   
					Altitude, nonoperating   
					(meters below mean sea level, max)   
					–60.96 m to 12,192 m   
					(–200 ft to 40,000+ ft)   
					Shock, operating (max at 2 msec)   
					Shock, nonoperating (max at 2 msec)   
					Vibration, operating   
					63 Gs   
					350 Gs   
					5-22 Hz: 0.25 Gs, Limited displacement   
					22-350 Hz: 0.5 Gs   
					350-500 Hz: 0.25 Gs   
					Vibration, nonoperating   
					5-22 Hz: 0.25 Gs, Limited displacement   
					23-350 Hz: 5.0 Gs   
					351-500 Hz: 1.0 Gs   
					Drive acoustics, sound power (bels)   
					Idle** (bels)   
					2.48 (typical)   
					2.64 (max)   
					Operational, DVR seeks (bels)   
					2.53 (typical)   
					2.62 (max)   
					Nonrecoverable read errors   
					Annualized Failure Rate (AFR)   
					Warranty   
					1 per 1014 bits read   
					<1%   
					5 years on distribution units.   
					To determine the warranty for a specific drive, use a web browser to   
					access the following web page:   
					
					From this page, click on the “Verify Your Warranty” link. You will be   
					asked to provide the drive serial number, model number (or part num-   
					ber) and country of purchase. The system will display the warranty infor-   
					mation for your drive.   
					Contact start-stop cycles   
					50,000   
					(25°C, 50% relative humidity)   
					Supports Hotplug operation per SATA II   
					specification   
					Yes   
					*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment   
					and formatting.   
					**During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and   
					power to operational levels.   
					SV35 Series SATA Product Manual, Rev. C   
					9 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				2.2   
					Formatted capacity   
					Model   
					Formatted capacity*   
					Guaranteed sectors   
					976,773,168   
					Bytes per sector   
					ST3500641SV   
					ST3250824SV   
					ST3160812SV   
					500 Gbytes   
					250 Gbytes   
					160 Gbytes   
					512   
					512   
					512   
					488,397,168   
					312,581,808   
					*One Gbyte equals one billion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment   
					and formatting.   
					2.2.1   
					LBA mode   
					When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1,   
					where n is the number of guaranteed sectors as defined above.   
					See Section 4.3.1, "Identify Device command" (words 60-61 and 100-103) for additional information about 48-   
					bit addressing support of drives with capacities over 137 Gbytes.   
					2.3   
					Default logical geometry   
					Cylinders   
					Read/write heads   
					Sectors per track   
					63   
					16,383   
					16   
					LBA mode   
					When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1,   
					where n is the number of guaranteed sectors as defined above.   
					10   
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				2.4   
					Recording and interface technology   
					Interface   
					ATA   
					Recording method   
					16/17 EPRML   
					Recording density KBPI (kbits/inch max)   
					ST3500641SV and ST3250824SV   
					ST3160812SV   
					790.1   
					840.0   
					Track density KTPI (ktracks/inch max)   
					ST3500641SV and ST3250824SV   
					ST3160812SV   
					124.5   
					141.5   
					2 
					Areal density (Gbits/inch max)   
					ST3500641SV and ST3250824SV   
					ST3160812SV   
					97.69   
					119.0   
					7,200   
					Spindle speed (RPM) (± 0.2%)   
					Internal data-transfer rate (Mbits/sec max)   
					ST3500641SV   
					815.2   
					867.2   
					ST3250824SV and ST3160812SV   
					Sustained data transfer rate (Mbytes/sec max)   
					ST3500641SV   
					65.0   
					76.6   
					83.0   
					300   
					ST3250824SV   
					ST3160812SV   
					I/O data-transfer rate (Mbytes/sec max)   
					Cache buffer   
					ST3500641SV   
					16 Mbytes (16,385 kbytes)   
					8 Mbytes (8,192 kbytes)   
					ST3250824SV and ST3160812SV   
					SV35 Series SATA Product Manual, Rev. C   
					11   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				2.5   
					Physical characteristics   
					Drive specification   
					Maximum height   
					(mm)   
					26.1   
					1.028   
					(inches)   
					Maximum width   
					(mm)   
					101.6   
					4.000 +/- 0.010   
					(inches)   
					Maximum length   
					(mm)   
					146.99   
					5.787   
					(inches)   
					Maximum weight   
					ST3500641SV   
					710 grams (1.57 lbs)   
					580 grams (1.28 lbs)   
					ST3250824SV   
					ST3160812SV   
					2.6   
					Seek time   
					Seek measurements are taken with nominal power at 25°C ambient temperature. All times are measured using   
					drive diagnostics. The specifications in the table below are defined as follows:   
					• Track-to-track seek time is an average of all possible single-track seeks in both directions.   
					• Average seek time is a true statistical random average of at least 5,000 measurements of seeks between   
					random tracks, less overhead.   
					Typical seek times (msec)   
					Track-to-track   
					Read   
					0.8   
					Write   
					1.0   
					Average   
					18   
					20   
					Average latency:   
					4.16   
					4.16   
					Note. These drives are designed to consistently meet the seek times represented in this manual. Physical   
					seeks, regardless of mode (such as track-to-track and average), are expected to meet or exceed   
					the noted values. However, due to the manner in which these drives are formatted, benchmark   
					tests that include command overhead or measure logical seeks may produce results that vary from   
					these specifications.   
					12   
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				2.7   
					Start/stop times   
					Power-on to Ready (sec)   
					16   
					Standby to Ready (sec)   
					16 (max)   
					10 (max)   
					Ready to spindle stop (sec)   
					2.8   
					Power specifications   
					
					
					2.8.1   
					Power consumption   
					Power requirements for the drives are listed in the table on page 9. Typical power measurements are based on   
					an average of drives tested, under nominal conditions, using 5.0V and 12.0V input voltage at 25°C ambient   
					temperature.   
					• Spinup power   
					Spinup power is measured from the time of power-on to the time that the drive spindle reaches operating   
					speed.   
					• Seek mode   
					During seek mode, the read/write actuator arm moves toward a specific position on the disc surface and   
					does not execute a read or write operation. Servo electronics are active. Seek mode power represents the   
					worst-case power consumption, using only random seeks with read or write latency time. This mode is not   
					typical and is provided for worst-case information.   
					• Operating power and current   
					Operating power is measured using a standard Surveillance Storage Profile.   
					• Idle mode power   
					Idle mode power is measured with the drive up to speed, with servo electronics active and with the heads in   
					a random track location.   
					• Standby mode   
					During Standby mode, the drive accepts commands, but the drive is not spinning, and the servo and read/   
					write electronics are in power-down mode.   
					SV35 Series SATA Product Manual, Rev. C   
					13   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				Table 4:   
					DC power requirements   
					Power dissipation (typical)   
					Example: ST3500641SV   
					Average (watts, 25° C)   
					5V typ amps   
					— 
					12V typ amps   
					2.0 (peak)   
					0.519   
					Spinup   
					— 
					Idle   
					6.9   
					0.353   
					Operating (DVR Storage Profile)   
					8.44   
					12.60   
					0.80   
					0.80   
					0.478   
					0.50   
					Seeking   
					Standby   
					Sleep   
					0.613   
					0.795   
					0.106   
					0.023   
					0.106   
					0.023   
					2.8.1.1   
					Typical current profiles   
					Figure 1   
					Typical 5V startup and operation current profile   
					Figure 2   
					Typical 12V startup and operation current profile   
					14   
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
					 
					 
					 
					 
					 
					 
					 
				2.8.2   
					Conducted noise   
					Input noise ripple is measured at the host system power supply across an equivalent 80-ohm resistive load on   
					the +12 volt line or an equivalent 15-ohm resistive load on the +5 volt line.   
					• Using 12-volt power, the drive is expected to operate with a maximum of 120 mV peak-to-peak square-wave   
					injected noise at up to 10 MHz.   
					• Using 5-volt power, the drive is expected to operate with a maximum of 100 mV peak-to-peak square-wave   
					injected noise at up to 10 MHz.   
					Note. Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write   
					current.   
					2.8.3   
					Voltage tolerance   
					Voltage tolerance (including noise):   
					5V ± 5%   
					12V ± 10%   
					2.8.4   
					Power-management modes   
					The drive provides programmable power management to provide greater energy efficiency. In most systems,   
					you can control power management through the system setup program. The drive features the following   
					power-management modes:   
					Power modes   
					Active   
					Heads   
					Spindle   
					Rotating   
					Rotating   
					Stopped   
					Stopped   
					Buffer   
					Tracking   
					Tracking   
					Parked   
					Parked   
					Enabled   
					Enabled   
					Enabled   
					Disabled   
					Idle   
					Standby   
					Sleep   
					• Active mode   
					The drive is in Active mode during the read/write and seek operations.   
					• Idle mode   
					The buffer remains enabled, and the drive accepts all commands and returns to Active mode any time disc   
					access is necessary.   
					• Standby mode   
					The drive enters Standby mode when the host sends a Standby Immediate command. If the host has set   
					the standby timer, the drive can also enter Standby mode automatically after the drive has been inactive for   
					a specifiable length of time. The standby timer delay is established using a Standby or Idle command. In   
					Standby mode, the drive buffer is enabled, the heads are parked and the spindle is at rest. The drive   
					accepts all commands and returns to Active mode any time disc access is necessary.   
					• Sleep mode   
					The drive enters Sleep mode after receiving a Sleep command from the host. In Sleep mode, the drive   
					buffer is disabled, the heads are parked and the spindle is at rest. The drive leaves Sleep mode after it   
					receives a Hard Reset or Soft Reset from the host. After receiving a reset, the drive exits Sleep mode and   
					enters Standby mode with all current translation parameters intact.   
					• Idle and Standby timers   
					SV35 Series SATA Product Manual, Rev. C   
					15   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				Each time the drive performs an Active function (read, write or seek), the standby timer is reinitialized and   
					begins counting down from its specified delay times to zero. If the standby timer reaches zero before any   
					drive activity is required, the drive makes a transition to Standby mode. In both Idle and Standby mode, the   
					drive accepts all commands and returns to Active mode when disc access is necessary.   
					2.9   
					Environmental specifications   
					Ambient temperature   
					2.9.1   
					Ambient temperature is defined as the temperature of the environment immediately surrounding the drive.   
					Actual drive case temperature should not exceed 69°C (156°F) within the operating ambient conditions. Rec-   
					
					Above 1,000 feet (305 meters), the maximum temperature is derated linearly to 44°C (112°F) at 10,000 feet   
					(3,048 meters).   
					Operating:   
					0° to 60°C (32° to 140°F)   
					Nonoperating:   
					–40° to 70°C (–40° to 158°F)   
					2.9.2   
					Temperature gradient   
					Operating:   
					20°C per hour (68°F per hour max), without condensation   
					30°C per hour (86°F per hour max)   
					Nonoperating:   
					2.9.3   
					2.9.3.1   
					Operating:   
					Nonoperating:   
					Humidity   
					Relative humidity   
					5% to 90% noncondensing (30% per hour max)   
					5% to 95% noncondensing (30% per hour max)   
					2.9.3.2   
					Wet bulb temperature   
					Operating:   
					37.7°C (99.9°F max)   
					40°C (104°F max)   
					Nonoperating:   
					2.9.4   
					Altitude   
					Operating:   
					–60.96 m to 3,048 m (–200 ft. to 10,000+ ft.)   
					–60.96 m to 12,192 m (–200 ft. to 40,000+ ft.)   
					Nonoperating:   
					16   
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				2.9.5   
					Shock   
					All shock specifications assume that the drive is mounted securely with the input shock applied at the drive   
					mounting screws. Shock may be applied in the X, Y or Z axis.   
					2.9.5.1   
					Operating shock   
					These drives comply with the performance levels specified in this document when subjected to a maximum   
					operating shock of 63 Gs based on half-sine shock pulses of 2 msec. Shocks should not be repeated more   
					than two times per second.   
					2.9.5.2   
					Nonoperating shock   
					The nonoperating shock level that the drive can experience without incurring physical damage or degradation   
					in performance when subsequently put into operation is 300 Gs for 500 GB drives and 350 Gs for 250 and 160   
					GB drives, based on a nonrepetitive half-sine shock pulse of 2 msec duration.   
					2.9.6   
					Vibration   
					All vibration specifications assume that the drive is mounted securely with the input vibration applied at the   
					drive mounting screws. Vibration may be applied in the X, Y or Z axis.   
					2.9.6.1   
					Operating vibration   
					The maximum vibration levels that the drive may experience while meeting the performance standards speci-   
					fied in this document are specified below.   
					5–22 Hz   
					+/-0.25”, Displacement limited   
					22–350 Hz   
					350–500 Hz   
					0.50 Gs   
					0.25 Gs   
					2.9.6.2   
					Nonoperating vibration   
					The following table lists the maximum nonoperating vibration that the drive may experience without incurring   
					physical damage or degradation in performance when subsequently put into operation.   
					5–22 Hz   
					0.25 G (Limited displacement)   
					22–350 Hz   
					350–500 Hz   
					5.0 Gs   
					1.0 Gs   
					SV35 Series SATA Product Manual, Rev. C   
					17   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				2.10   
					Acoustics   
					Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All mea-   
					surements are consistent with ISO document 7779. Sound power measurements are taken under essentially   
					free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.   
					Note. For seek mode tests, the drive is placed in seek mode only. The number of seeks per second is   
					defined by the following equation:   
					(Number of seeks per second = 0.4 / (average latency + average access time)   
					Drive acoustics, sound power   
					Model   
					Idle   
					Operational, DVR (Digital Video Recorder) seeks   
					ST3500641SV   
					2.79 bels (typ)   
					2.96 bels (max)   
					2.71 bels (typ)   
					2.88 bels (max)   
					ST3250824SV   
					ST3160812SV   
					2.67 bels (typ)   
					2.82 bels (max)   
					2.80 bels (typ)   
					2.90 bels (max)   
					2.48 bels (typ)   
					2.64 bels (max)   
					2.53 bels (typ)   
					2.62 bels (max)   
					2.11   
					Electromagnetic immunity   
					When properly installed in a representative host system, the drive operates without errors or degradation in   
					performance when subjected to the radio frequency (RF) environments defined in the following table:   
					Table 5:   
					Radio frequency environments   
					Performance   
					level   
					Reference   
					standard   
					Test   
					Description   
					Electrostatic discharge   
					Radiated RF immunity   
					Contact, HCP, VCP: ± 4 kV; Air:   
					± 8 kV   
					B 
					A 
					EN 61000-4-2: 95   
					80 to 1,000 MHz, 3 V/m,   
					80% AM with 1 kHz sine   
					900 MHz, 3 V/m, 50% pulse   
					modulation @ 200 Hz   
					EN 61000-4-3: 96   
					ENV 50204: 95   
					Electrical fast transient   
					Surge immunity   
					± 1 kV on AC mains, ± 0.5 kV on   
					external I/O   
					B 
					B 
					A 
					EN 61000-4-4: 95   
					EN 61000-4-5: 95   
					EN 61000-4-6: 97   
					EN 61000-4-11: 94   
					± 1 kV differential, ± 2 kV com-   
					mon, AC mains   
					Conducted RF immunity   
					Voltage dips, interrupts   
					150 kHz to 80 MHz, 3 Vrms,   
					80% AM with 1 kHz sine   
					0% open, 5 seconds   
					0% short, 5 seconds   
					40%, 0.10 seconds   
					70%, 0.01 seconds   
					C 
					C 
					C 
					B 
					18   
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				2.12   
					Reliability   
					14   
					Nonrecoverable read errors   
					Annualized Failure Rate (AFR)   
					Contact start-stop cycles   
					1 per 10 bits read, max   
					<1% (nominal power, 8760 power on hours, 25°C ambient temperature)   
					50,000 cycles   
					(at nominal voltage and temperature, with 60 cycles per hour and a 50% duty cycle)   
					Preventive maintenance   
					None required   
					2.13   
					Agency certification   
					2.13.1   
					Safety certification   
					The drives are recognized in accordance with UL 1950 and CSA C22.2 (950) and meet all applicable sections   
					of IEC950 and EN 60950 as tested by TUV North America.   
					2.13.2   
					Electromagnetic compatibility   
					Hard drives that display the CE mark comply with the European Union (EU) requirements specified in the Elec-   
					tromagnetic Compatibility Directive (89/336/EEC). Testing is performed to the levels specified by the product   
					standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55022, Class B and   
					the immunity levels are defined by EN 55024.   
					Seagate uses an independent laboratory to confirm compliance with the EC directives specified in the previous   
					paragraph. Drives are tested in representative end-user systems. Although CE-marked Seagate drives comply   
					with the directives when used in the test systems, we cannot guarantee that all systems will comply with the   
					directives. The drive is designed for operation inside a properly designed enclosure, with properly shielded I/O   
					cable (if necessary) and terminators on all unused I/O ports. Computer manufacturers and system integrators   
					should confirm EMC compliance and provide CE marking for their products.   
					Korean RRL   
					If these drives have the Korea Ministry of Information and Communication (MIC) logo, they comply with para-   
					graph 1 of Article 11 of the Electromagnetic Compatibility control Regulation and meet the Electromagnetic   
					Compatibility (EMC) Framework requirements of the Radio Research Laboratory (RRL) Ministry of Information   
					and Communication Republic of Korea.   
					These drives have been tested and comply with the Electromagnetic Interference/Electromagnetic Susceptibil-   
					ity (EMI/EMS) for Class B products. Drives are tested in a representative, end-user system by a Korean-recog-   
					nized lab.   
					• EUT name (model numbers): ST3500641SV, ST3250824SV, and ST3160812SV.   
					• Certificate numbers: E-H011-05-3453 (B)   
					• Trade name or applicant: Seagate Technology   
					• Manufacturing date: March 2006   
					• Manufacturer/nationality: Singapore and China   
					SV35 Series SATA Product Manual, Rev. C   
					19   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				Australian C-Tick (N176)   
					If these models have the C-Tick marking, they comply with the Australia/New Zealand Standard AS/NZS3548   
					1995 and meet the Electromagnetic Compatibility (EMC) Framework requirements of the Australian Communi-   
					cation Authority (ACA).   
					2.13.3   
					FCC verification   
					These drives are intended to be contained solely within a personal computer or similar enclosure (not attached   
					as an external device). As such, each drive is considered to be a subassembly even when it is individually mar-   
					keted to the customer. As a subassembly, no Federal Communications Commission verification or certification   
					of the device is required.   
					Seagate Technology LLC has tested this device in enclosures as described above to ensure that the total   
					assembly (enclosure, disc drive, motherboard, power supply, etc.) does comply with the limits for a Class B   
					computing device, pursuant to Subpart J, Part 15 of the FCC rules. Operation with noncertified assemblies is   
					likely to result in interference to radio and television reception.   
					Radio and television interference. This equipment generates and uses radio frequency energy and if not   
					installed and used in strict accordance with the manufacturer’s instructions, may cause interference to radio   
					and television reception.   
					This equipment is designed to provide reasonable protection against such interference in a residential installa-   
					tion. However, there is no guarantee that interference will not occur in a particular installation. If this equipment   
					does cause interference to radio or television, which can be determined by turning the equipment on and off,   
					you are encouraged to try one or more of the following corrective measures:   
					• Reorient the receiving antenna.   
					• Move the device to one side or the other of the radio or TV.   
					• Move the device farther away from the radio or TV.   
					• Plug the computer into a different outlet so that the receiver and computer are on different branch outlets.   
					If necessary, you should consult your dealer or an experienced radio/television technician for additional sug-   
					gestions. You may find helpful the following booklet prepared by the Federal Communications Commission:   
					How to Identify and Resolve Radio-Television Interference Problems. This booklet is available from the Super-   
					intendent of Documents, U.S. Government Printing Office, Washington, DC 20402. Refer to publication num-   
					ber 004-000-00345-4.   
					20   
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
					 
					 
					 
					 
					 
					 
					 
				2.14   
					Environmental protection   
					Seagate designs its products to meet environmental protection requirements worldwide, including regulations   
					restricting certain chemical substances.   
					2.14.1   
					European Union Restriction of Hazardous Substances (RoHS)   
					The European Union Restriction of Hazardous Substances (RoHS) Directive restricts the presence of chemical   
					substances, including Lead (Pb), in electronic products effective July 2006.   
					A number of parts and materials in Seagate products are procured from external suppliers. We rely on the   
					rep-resentations of our suppliers regarding the presence of RoHS substances in these parts and materials. Our   
					supplier contracts require compliance with our chemical substance restrictions, and our suppliers document   
					their compliance with our requirements by providing material content declarations for all parts and materials for   
					the disc drives documented in this publication. Current supplier declarations include disclosure of the inclusion   
					of any RoHS-regulated substance in such parts or materials.   
					Seagate also has internal systems in place to ensure ongoing compliance with the RoHS Directive and all laws   
					and regulations which restrict chemical content in electronic products. These systems include standard   
					operat-ing procedures that ensure that restricted substances are not utilized in our manufacturing operations,   
					labora-tory analytical validation testing, and an internal auditing process to ensure that all standard operating   
					procedures are complied with.   
					2.15   
					Corrosive environment   
					Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to   
					light industrial environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM   
					B845. However, this accelerated testing cannot duplicate every potential application environment.   
					Users should use caution exposing any electronic components to uncontrolled chemical pollutants and corro-   
					sive chemicals as electronic drive component reliability can be affected by the installation environment. The sil-   
					ver, copper, nickel and gold films used in Seagate products are especially sensitive to the presence of sulfide,   
					chloride, and nitrate contaminants. Sulfur is found to be the most damaging. In addition, electronic components   
					should never be exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or   
					exposed to an ambient relative humidity greater than 95%. Materials used in cabinet fabrication, such as vulca-   
					nized rubber, that can outgas corrosive compounds should be minimized or eliminated. The useful life of any   
					electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.   
					SV35 Series SATA Product Manual, Rev. C   
					21   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				22   
					SV35 Series SATA Product Manual, Rev. C   
				3.0   
					Configuring and mounting the drive   
					This section contains the specifications and instructions for configuring and mounting the drive.   
					3.1   
					Handling and static-discharge precautions   
					After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic dis-   
					charge (ESD) hazards. Observe the following standard handling and static-discharge precautions:   
					Caution:   
					• Keep the drive in the electrostatic discharge (ESG) bag until you are ready for installation.   
					• Before handling the drive, put on a grounded wrist strap, or ground yourself frequently by touching the metal   
					chassis of a computer that is plugged into a grounded outlet. Wear a grounded wrist strap throughout the entire   
					installation procedure.   
					• Handle the drive by its edges or frame only.   
					• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.   
					• Always rest the drive on a padded, antistatic surface until you mount it in the computer.   
					• Do not touch the connector pins or the printed circuit board.   
					• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids   
					the warranty. Some factory-installed labels contain information needed to service the drive. Other labels are   
					used to seal out dirt and contamination.   
					SV35 Series SATA Product Manual, Rev. C   
					23   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				3.2   
					Breather filter hole precautions   
					This section contains information regarding the precautions to take with the breather filter hole in Seagate hard   
					disc drives. Take the proper precautions to ensure full functionality and to prevent possible damage to the   
					drive.   
					Breather hole   
					Do not cover or seal   
					this hole.   
					Figure 3   
					Breather filter hole location   
					Caution: Do not cover, seal, or insert any object into this hole.   
					This hole has two purposes:   
					• To allow condensation inside the hard disc to escape   
					• To allow air pressure inside the hard disc to equalize with ambient pressure   
					Note. If this hole is covered, sealed, or penetrated by any object, drive reliability may be compromised   
					and could lead to permanent damage--doing so voids the warranty.   
					24   
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
				3.3   
					Configuring the drive   
					Each drive on the Serial ATA interface connects in a point-to-point configuration with the Serial ATA host   
					adapter. There is no master/slave relationship because each drive is considered a master in a point-to-point   
					relationships. If two drives are attached on one Serial ATA host adapter, the host operating system views the   
					two devices as if they were both “masters” on two separate ports. This means both drives behave as if they are   
					Device 0 (master) devices.   
					Serial ATA drives are designed for easy installation. It is usually not necessary to set any jumpers on the drive   
					for proper operation; however, if you connect the drive and receive a “drive not detected” error, your SATA-   
					equipped motherboard or host adapter may use a chipset that does not support SATA speed autonegotiation. If   
					you have a motherboard or host adapter that does not support autonegotiation:   
					• Configure the jumper block with a jumper as shown in Figure 4 below to limit the data transfer rate to 1.5 Gbits   
					per second (and leave the drive connected to the SATA-equipped motherboard or host adapter that doesn’t   
					support autonegotiation) or   
					• Install a SATA host adapter that supports autonegotiation, set the drive jumper block set to “3 Gbits per second   
					operation” (see Figure 4 below), and connect the drive to that adapter. This option has the benefit of not limiting   
					the drive to a 1.5 Gbits/sec transfer rate.   
					3.0 Gbits per second operation   
					Limit data transfer rate to   
					1.5 Gbits per second   
					Jumper block   
					SATA power connector   
					SATA interface connector   
					Figure 4   
					Serial ATA jumper block and connectors   
					3.4   
					Serial ATA cables and connectors   
					The Serial ATA interface cable consists of four conductors in two differential pairs, plus three ground connec-   
					tions. The cable size may be 30 to 26 AWG with a maximum length of one meter (39.37 inches). See Table 6   
					for connector pin definitions. Either end of the SATA signal cable can be attached to the drive or host.   
					For direct backplane connection, the drive connectors are inserted directly into the host receptacle. The drive   
					and the host receptacle incorporate features that enable the direct connection to be hot pluggable and blind   
					mateable.   
					
					Signal connector   
					Power connector   
					Signal cable   
					Power cable   
					Figure 5   
					Attaching SATA cabling   
					Each cable is keyed to ensure correct orientation. SV35 Series SATA drives support latching SATA connectors.   
					SV35 Series SATA Product Manual, Rev. C   
					25   
					 
					 
					 
					 
					 
					 
					 
				3.5   
					Drive mounting   
					You can mount the drive in any orientation using four screws in the side-mounting holes or four screws in the   
					bottom-mounting holes. See Figure 6 on page 26 for drive mounting dimensions. Follow these important   
					mounting precautions when mounting the drive:   
					• Allow a minimum clearance of 0.030 inches (0.76 mm) around the entire perimeter of the drive for cooling.   
					• Use only 6-32 UNC mounting screws.   
					• The screws should be inserted no more than 0.150 inch (3.81 mm) into the bottom or side mounting holes.   
					• Do not overtighten the mounting screws (maximum torque: 6 inch-lb).   
					Recommended   
					case temperature   
					measurement location   
					[1]   
					5.787 (146.9898) max.   
					.250 + .015   
					(6.35 + .381)   
					(3x both sides)   
					1.638   
					(41.605)   
					1.122   
					+ .020   
					(28.499   
					+ .508)   
					[1]   
					[1]   
					4.000   
					(101.6)   
					[1]   
					4.000   
					(101.6)   
					1.028 max   
					(26.111 max)   
					[1]   
					.138   
					(3.505)   
					.814   
					(20.676)   
					C of conn. Datum B   
					L 
					2.00   
					Notes:   
					(50.80)   
					Dimensions are shown in inches (mm).   
					[1] Dimensions per SFF-8301 specification   
					C of drive   
					L 
					[1]   
					2 x 3.750   
					(2 x 95.25)   
					2 x 1.625   
					(2 x 41.28)   
					[1]   
					[1]   
					2 x 1.750   
					(2 x 44.45)   
					4.000   
					(101.6)   
					[1]   
					Recommended   
					case temperature   
					measurement location   
					Figure 6   
					Mounting dimensions—top, side and end view   
					26   
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
					 
					 
				4.0   
					Serial ATA (SATA) interface   
					These drives use the industry-standard Serial ATA interface that supports FIS data transfers. It supports ATA   
					programmed input/output (PIO) modes 0–4; multiword DMA modes 0–2, and Ultra DMA modes 0–6.   
					For detailed information about the Serial ATA interface, refer to the “Serial ATA: High Speed Serialized AT   
					Attachment” specification.   
					4.1   
					Hot-Plug compatibility   
					SV35 Series SATA drives incorporate connectors which enable you to hot plug these drives in accordance with   
					the Serial ATA II: Extension to Serial ATA 1.0a specification. This specification can be downloaded from   
					
					SV35 Series SATA Product Manual, Rev. C   
					27   
					 
					 
					 
					 
					 
				4.2   
					Serial ATA device plug connector pin definitions   
					
					Table 6: Serial ATA connector pin definitions   
					Segment Pin   
					Function   
					Ground   
					A+   
					Definition   
					S1   
					S2   
					S3   
					S4   
					S5   
					S6   
					2nd mate   
					Differential signal pair A from Phy   
					A-   
					Ground   
					B-   
					2nd mate   
					Differential signal pair B from Phy   
					B+   
					Signal   
					S7   
					Ground   
					2nd mate   
					Key and spacing separate signal and power segments   
					P1   
					V33   
					3.3V power   
					P2   
					V33   
					3.3V power   
					P3   
					V33   
					3.3V power, pre-charge, 2nd mate   
					1st mate   
					P4   
					Ground   
					Ground   
					Ground   
					V5   
					P5   
					2nd mate   
					P6   
					2nd mate   
					P7   
					5V power, pre-charge, 2nd mate   
					5V power   
					Power   
					P8   
					V5   
					P9   
					V5   
					5V power   
					P10   
					P11   
					P12   
					P13   
					P14   
					P15   
					Ground   
					2nd mate   
					Ground or LED signal If grounded, drive does not use deferred spin   
					Ground   
					V12   
					1st mate.   
					12V power, pre-charge, 2nd mate   
					12V power   
					V12   
					V12   
					12V power   
					Notes:   
					1. All pins are in a single row, with a 1.27 mm (0.050”) pitch.   
					2. The comments on the mating sequence apply to the case of backplane blindmate connector only. In this   
					28   
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
				case, the mating sequences are:   
					• the ground pins P4 and P12.   
					• the pre-charge power pins and the other ground pins.   
					• the signal pins and the rest of the power pins.   
					3. There are three power pins for each voltage. One pin from each voltage is used for pre-charge when   
					installed in a blind-mate backplane configuration.   
					4. All used voltage pins (Vx) must be terminated.   
					SV35 Series SATA Product Manual, Rev. C   
					29   
				4.3   
					Supported ATA commands   
					The following table lists Serial ATA standard commands that the drive supports. For a detailed description of   
					
					
					Table 7:   
					Supported ATA commands   
					Command name   
					Command code (in hex)   
					98 or E5   
					Check Power Mode   
					Device Configuration Freeze Lock   
					Device Configuration Identify   
					Device Configuration Restore   
					Device Configuration Set   
					Device Reset   
					H 
					H 
					B1 / C1   
					H 
					H 
					B1 / C2   
					H 
					H 
					H 
					H 
					B1 / C0   
					H 
					B1 / C3   
					H 
					08   
					92   
					90   
					H 
					H 
					H 
					Download Microcode   
					Execute Device Diagnostics   
					Flush Cache   
					E7   
					H 
					Flush Cache Extended   
					Format Track   
					EA   
					H 
					50   
					H 
					Identify Device   
					EC   
					H 
					Idle   
					97 or E3   
					H 
					H 
					Idle Immediate   
					95 or E1   
					H 
					H 
					Initialize Device Parameters   
					Read Buffer   
					91   
					H 
					E4   
					H 
					Read DMA   
					C8   
					H 
					Read DMA Extended   
					Read DMA Without Retries   
					Read Log Ext   
					25   
					H 
					C9   
					H 
					H 
					2F   
					Read Multiple   
					C4   
					H 
					Read Multiple Extended   
					Read Native Max Address   
					Read Native Max Address Extended   
					29   
					H 
					F8   
					H 
					H 
					27   
					30   
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				Command name   
					Command code (in hex)   
					Read Sectors   
					20   
					24   
					21   
					40   
					42   
					41   
					10   
					H 
					H 
					H 
					H 
					H 
					H 
					H 
					Read Sectors Extended   
					Read Sectors Without Retries   
					Read Verify Sectors   
					Read Verify Sectors Extended   
					Read Verify Sectors Without Retries   
					Recalibrate   
					Security Disable Password   
					Security Erase Prepare   
					Security Erase Unit   
					Security Freeze   
					F6   
					F3   
					F4   
					F5   
					F1   
					F2   
					H 
					H 
					H 
					H 
					H 
					H 
					H 
					Security Set Password   
					Security Unlock   
					Seek   
					70   
					EF   
					Set Features   
					H 
					Set Max Address   
					F9   
					H 
					Note: Individual Set Max Address   
					commands are identified by the value   
					placed in the Set Max Features regis-   
					ter as defined to the right.   
					Address:   
					Password:   
					Lock:   
					00   
					01   
					02   
					03   
					04   
					H 
					H 
					H 
					H 
					H 
					Unlock:   
					Freeze Lock:   
					Set Max Address Extended   
					Set Multiple Mode   
					37   
					H 
					C6   
					H 
					Sleep   
					99 or E6   
					H 
					H 
					S.M.A.R.T. Disable Operations   
					S.M.A.R.T. Enable/Disable Autosave   
					S.M.A.R.T. Enable Operations   
					S.M.A.R.T. Execute Offline   
					S.M.A.R.T. Read Attribute Thresholds   
					S.M.A.R.T. Read Data   
					B0 / D9   
					H 
					H 
					B0 / D2   
					H 
					H 
					H 
					H 
					H 
					H 
					B0 / D8   
					H 
					B0 / D4   
					H 
					B0 / D1   
					H 
					B0 / D0   
					H 
					SV35 Series SATA Product Manual, Rev. C   
					31   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				Command name   
					Command code (in hex)   
					B0 / D5   
					S.M.A.R.T. Read Log Sector   
					S.M.A.R.T. Return Status   
					S.M.A.R.T. Save Attribute Values   
					S.M.A.R.T. Write Log Sector   
					Standby   
					H 
					H 
					B0 / DA   
					H 
					H 
					H 
					H 
					B0 / D3   
					H 
					B0 / D6   
					H 
					96 or E2   
					H 
					H 
					H 
					Standby Immediate   
					94 or E0   
					H 
					Write Buffer   
					E8   
					H 
					Write DMA   
					CA   
					H 
					Write DMA Extended   
					Write DMA FUA Extended   
					Write DMA Without Retries   
					Write Log Extended   
					Write Multiple   
					35   
					H 
					CD   
					H 
					H 
					CB   
					3F   
					H 
					C5   
					H 
					Write Multiple Extended   
					Write Multiple FUA Extended   
					Write Sectors   
					39   
					H 
					CE   
					H 
					30   
					31   
					34   
					H 
					Write Sectors Without Retries   
					Write Sectors Extended   
					H 
					H 
					32   
					SV35 Series SATA Product Manual, Rev. C   
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
					 
				4.3.1   
					Identify Device command   
					The Identify Device command (command code EC ) transfers information about the drive to the host following   
					H 
					power up. The data is organized as a single 512-byte block of data, whose contents are shown in Table 7 on   
					page 30. All reserved bits or words should be set to zero. Parameters listed with an “x” are drive-specific or   
					
					The following commands contain drive-specific features that may not be included in the Serial ATA specifica-   
					tion.   
					Word   
					Description   
					Value   
					Configuration information:   
					• Bit 15: 0 = ATA; 1 = ATAPI   
					• Bit 7: removable media   
					• Bit 6: removable controller   
					• Bit 0: reserved   
					0C5A   
					H 
					0 
					1 
					Number of logical cylinders   
					16,383   
					2 
					ATA-reserved   
					0000   
					16   
					H 
					3 
					Number of logical heads   
					4 
					Retired   
					0000   
					H 
					H 
					5 
					Retired   
					0000   
					6 
					Number of logical sectors per logical track: 63   
					Retired   
					003F   
					H 
					H 
					7–9   
					10–19   
					20   
					0000   
					Serial number: (20 ASCII characters, 0000 = none)   
					ASCII   
					H 
					Retired   
					Retired   
					Obsolete   
					0000   
					0400   
					0000   
					x.xx   
					H 
					H 
					H 
					21   
					22   
					23–26   
					Firmware revision (8 ASCII character string, padded with blanks to end   
					of string)   
					27–46   
					47   
					Drive model number: (40 ASCII characters, padded with blanks to end   
					of string)   
					ST3500641SV   
					ST3250824SV   
					ST3160812SV   
					(Bits 7–0) Maximum sectors per interrupt on Read multiple and Write   
					multiple (16)   
					8010   
					H 
					H 
					48   
					49   
					50   
					51   
					52   
					Reserved   
					0000   
					Standard Standby timer, IORDY supported and may be disabled   
					2F00   
					H 
					H 
					H 
					H 
					ATA-reserved   
					0000   
					0200   
					0200   
					PIO data-transfer cycle timing mode   
					Retired   
					SV35 Series SATA Product Manual, Rev. C   
					33   
					 
					 
				Word   
					53   
					Description   
					Value   
					0007   
					Words 54–58, 64–70 and 88 are valid   
					Number of current logical cylinders   
					Number of current logical heads   
					Number of current logical sectors per logical track   
					Current capacity in sectors   
					H 
					54   
					xxxx   
					xxxx   
					xxxx   
					xxxx   
					xxxx   
					H 
					55   
					H 
					H 
					H 
					H 
					56   
					57–58   
					59   
					Number of sectors transferred during a Read Multiple or Write Multiple   
					command   
					60–61   
					Total number of user-addressable LBA sectors available   
					
					0FFFFFFFh*   
					*Note: The maximum value allowed in this field is: 0FFFFFFFh   
					(268,435,455 sectors, 137 Gbytes). Drives with capacities over 137   
					Gbytes will have 0FFFFFFFh in this field and the actual number of   
					user-addressable LBAs specified in words 100-103. This is required for   
					drives that support the 48-bit addressing feature.   
					62   
					63   
					Retired   
					0000   
					H 
					Multiword DMA active and modes supported (see note following this   
					table)   
					xx07   
					H 
					64   
					65   
					66   
					67   
					68   
					Advanced PIO modes supported (modes 3 and 4 supported)   
					Minimum multiword DMA transfer cycle time per word (120 nsec)   
					Recommended multiword DMA transfer cycle time per word (120 nsec)   
					Minimum PIO cycle time without IORDY flow control (240 nsec)   
					Minimum PIO cycle time with IORDY flow control (120 nsec)   
					0003   
					0078   
					0078   
					H 
					H 
					H 
					00F0   
					H 
					0078   
					0000   
					0000   
					H 
					H 
					H 
					69–74   
					75   
					ATA-reserved   
					Queue depth   
					76   
					Serial ATA capabilities   
					Reserved for future Serial ATA definition   
					Serial ATA features supported   
					Serial ATA features enabled   
					Major version number   
					xxxx   
					xxxx   
					xxxx   
					xxxx   
					H 
					77   
					H 
					H 
					H 
					78   
					79   
					80   
					003E   
					H 
					H 
					81   
					Minor version number   
					0000   
					82   
					Command sets supported   
					364B   
					H 
					34   
					SV35 Series SATA Product Manual, Rev. C   
				Word   
					83   
					Description   
					Value   
					7C03   
					Command sets supported   
					H 
					84   
					Command sets support extension   
					Command sets enabled   
					4003   
					H 
					85   
					30xx   
					H 
					86   
					Command sets enabled   
					0001   
					4000   
					H 
					H 
					H 
					87   
					Command sets enable extension   
					Ultra DMA support and current mode (see note following this table)   
					Security erase time   
					88   
					xx3F   
					89   
					0000   
					0000   
					H 
					90   
					Enhanced security erase time   
					Master password revision code   
					H 
					92   
					FFFE   
					H 
					93   
					Hardware reset value   
					(see description following this table)   
					xxxx   
					H 
					95–99   
					ATA-reserved   
					0000   
					H 
					100–103   
					Total number of user-addressable LBA sectors available (see Section   
					2.2 for related information). These words are required for drives that   
					support the 48-bit addressing feature. Maximum value:   
					0000FFFFFFFFFFFFh.   
					ST3500641SV = 976,773,168   
					ST3250824SV = 488,397,168   
					ST3160812SV = 312,581,808   
					104–127   
					128   
					ATA-reserved   
					Security status   
					Seagate-reserved   
					ATA-reserved   
					Integrity word   
					0000   
					0001   
					H 
					H 
					129–159   
					160–254   
					255   
					xxxx   
					H 
					0000   
					xxA5   
					H 
					H 
					Note. Advanced Power Management (APM) and Automatic Acoustic Management (AAM) features are not supported   
					Note. See the bit descriptions below for words 63, 88, and 93 of the Identify Drive data.   
					Description (if bit is set to 1)   
					Bit   
					0 
					Word 63   
					Multiword DMA mode 0 is supported.   
					Multiword DMA mode 1 is supported.   
					Multiword DMA mode 2 is supported.   
					Multiword DMA mode 0 is currently active.   
					Multiword DMA mode 1 is currently active.   
					1 
					2 
					8 
					9 
					SV35 Series SATA Product Manual, Rev. C   
					35   
				10   
					Multiword DMA mode 2 is currently active.   
					Bit   
					Word 88   
					0 
					Ultra DMA mode 0 is supported.   
					Ultra DMA mode 1 is supported.   
					Ultra DMA mode 2 is supported.   
					Ultra DMA mode 3 is supported.   
					Ultra DMA mode 4 is supported.   
					Ultra DMA mode 5 is supported.   
					Ultra DMA mode 6 is supported.   
					Ultra DMA mode 0 is currently active.   
					Ultra DMA mode 1 is currently active.   
					Ultra DMA mode 2 is currently active.   
					Ultra DMA mode 3 is currently active.   
					Ultra DMA mode 4 is currently active.   
					Ultra DMA mode 5 is currently active.   
					Ultra DMA mode 6 is currently active.   
					1 
					2 
					3 
					4 
					5 
					6 
					8 
					9 
					10   
					11   
					12   
					13   
					14   
					36   
					SV35 Series SATA Product Manual, Rev. C   
				4.3.2   
					Set Features command   
					This command controls the implementation of various features that the drive supports. When the drive receives   
					this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an inter-   
					rupt. If the value in the register does not represent a feature that the drive supports, the command is aborted.   
					Power-on default has the read look-ahead and write caching features enabled. The acceptable values for the   
					Features register are defined as follows:   
					Table 8:   
					Set Features command values   
					02   
					03   
					Enable write cache (default).   
					H 
					H 
					Set transfer mode (based on value in Sector Count register).   
					Sector Count register values:   
					00 Set PIO mode to default (PIO mode 2).   
					H 
					01 Set PIO mode to default and disable IORDY (PIO mode 2).   
					H 
					08 PIO mode 0   
					H 
					09 PIO mode 1   
					H 
					0A PIO mode 2   
					H 
					0B PIO mode 3   
					H 
					0C PIO mode 4 (default)   
					H 
					20 Multiword DMA mode 0   
					H 
					21 Multiword DMA mode 1   
					H 
					22 Multiword DMA mode 2   
					H 
					40 Ultra DMA mode 0   
					H 
					41 Ultra DMA mode 1   
					H 
					42 Ultra DMA mode 2   
					H 
					43 Ultra DMA mode 3   
					H 
					44 Ultra DMA mode 4   
					H 
					45 Ultra DMA mode 5   
					H 
					46 Ultra DMA mode 6   
					H 
					10   
					55   
					82   
					90   
					Enable use of SATA features   
					H 
					H 
					H 
					H 
					Disable read look-ahead (read cache) feature.   
					Disable write cache   
					Disable use of SATA features   
					AA   
					Enable read look-ahead (read cache) feature (default).   
					H 
					SV35 Series SATA Product Manual, Rev. C   
					37   
					 
				Table 8:   
					F1   
					Set Features command values   
					Report full capacity available   
					H 
					Note. At power-on, or after a hardware or software reset, the default values of the features are as indi-   
					cated above.   
					4.3.3   
					S.M.A.R.T. commands   
					S.M.A.R.T. provides near-term failure prediction for disc drives. When S.M.A.R.T. is enabled, the drive moni-   
					tors predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines   
					that a failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable.   
					S.M.A.R.T. predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T.   
					commands and implementation, see the Draft ATA-5 Standard.   
					SeaTools diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4 ) that elimi-   
					H 
					nates unnecessary drive returns. The diagnostic software ships with all new drives and is also available at:   
					
					This drive is shipped with S.M.A.R.T. features disabled. You must have a recent BIOS or software package that   
					supports S.M.A.R.T. to enable this feature. The table below shows the S.M.A.R.T. command codes that the   
					drive uses.   
					Table 9:   
					S.M.A.R.T. commands   
					Code in features register   
					S.M.A.R.T. command   
					D0   
					D2   
					D3   
					D4   
					D5   
					D6   
					D8   
					D9   
					S.M.A.R.T. Read Data   
					H 
					H 
					H 
					H 
					H 
					H 
					H 
					H 
					S.M.A.R.T. Enable/Disable Attribute Autosave   
					S.M.A.R.T. Save Attribute Values   
					S.M.A.R.T. Execute Off-line Immediate (runs DST)   
					S.M.A.R.T. Read Log Sector   
					S.M.A.R.T. Write Log Sector   
					S.M.A.R.T. Enable Operations   
					S.M.A.R.T. Disable Operations   
					S.M.A.R.T. Return Status   
					DA   
					H 
					Note. If an appropriate code is not written to the Features Register, the command is aborted and 0x04   
					(abort) is written to the Error register.   
					38   
					SV35 Series SATA Product Manual, Rev. C   
					 
				4.3.4   
					Streaming feature set support   
					The Streaming feature set is an optional feature set that allows a host to request delivery of data from a contig-   
					uous logical block address range within an allotted time. This places a higher priority on time to access the   
					data than the integrity of the data. Streaming feature set commands only support 48-bit, LBA-mode-only   
					addressing.   
					Seagate implements the following Streaming commands:   
					• CONFIGURE STREAM   
					• READ STREAM DMA EXT   
					• WRITE STREAM DMA EXT   
					Command Completion Time Out (CCTO) errors are not deferrable on DMA operations, as they require some   
					DMA engine clean up on the host side. Therefore, Seagate does not anticipate supporting any configurations   
					where a CCTO needs to hide from reporting as an error, and simply show up in a Stream Error log. Since the   
					Stream Error logs were intended to be used to report deferred errors such as this, Seagate has not imple-   
					mented them.   
					4.3.4.1   
					Identify Device command   
					These drives will set word 84 bit 4 (Streaming Feature Set Supported) and word 87 bit 4 (Configure Stream   
					command was issued) when a non-zero default time limit has been set for either reading or writing. If the host   
					reconfigures both defaults to 0, the bit will clear.   
					Word 95 (Stream Minimum Request Size)   
					World 95 contains the number of sectors that provide optimum performance in a streaming environment. This   
					number shall be a power of two, with a minimum of eight sectors (4096 bytes). The starting LBA value for each   
					streaming command should be evenly divisible by this request size.   
					Words 96, 97, and 104   
					Unsupported.   
					Words 99:98   
					These words define the fixed unit of time that is used only in the Command Completion Time Limit (CCTL) that   
					is passed in streaming commands. The unit of time for this parameter is microseconds. For example, a value of   
					50000 indicates 50 ms.   
					4.3.4.2   
					Streaming commands   
					Streaming commands are defined to be time-critical data transfers rather than the standard data-integrity-criti-   
					cal commands. Each command shall be completed within the time specified in the CONFIGURE STREAM   
					command or in the streaming command itself to ensure the stream requirements of the AV-type application.   
					The drive may execute background tasks as long as the READ STREAM and WRITE STREAM command exe-   
					cution time limits are still met.   
					The host may use the CONFIGURE STREAM command to define the default Command Completion Time   
					Limit (CCTL) for reads and writes independently--this assists the device in setting up its caching for best per-   
					formance. If the host does not use a CONFIGURE STREAM command, the device shall use the CCTL speci-   
					fied in each streaming command, and the time limit is effective for one time only. If the CCTL is not set by a   
					CONFIGURE STREAM command, the operation of a streaming command with a zero CCTL is device vendor   
					specific. "Stream ID" as noted in the ATA specification is not used by the Seagate implementation.   
					SV35 Series SATA Product Manual, Rev. C   
					39   
					 
				The streaming commands may access any user LBA on a device. These commands may be interspersed with   
					non-streaming commands, but there may be an impact on performance due to the unknown time required to   
					complete the non-streaming commands.   
					The streaming commands should be issued using a specified minimum number of sectors transferred per com-   
					mand, as specified in word 95 of the IDENTIFY DEVICE response. The transfer length of a request should be   
					a multiple of the minimum number of sectors per transfer, as should the starting LBA of any streaming com-   
					mand.   
					Urgent bit   
					The Urgent bit in the READ STREAM and WRITE STREAM commands is ignored. Therefore, bits 9 and 10 of   
					IDENTIFY DEVICE data words 84 and 87 shall remain clear.   
					Flush to Disk bit   
					The Flush to Disk bit in the WRITE STREAM command specifies that all data for the specified stream shall be   
					flushed to the media before posting command completion. If a host requests flushes at times other than the   
					end of each Allocation Unit, streaming performance may be degraded. Using the SET FEATURES command   
					to enable/disable caching may not affect caching for streaming commands.   
					Not Sequential bit   
					The Not Sequential bit specifies that the next LBA(s) after those requested in the current READ STREAM com-   
					mand are not anticipated to be used in a subsequent READ STREAM command. This information may help   
					the device with pre-fetching decisions.   
					Read Continuous bit   
					If the Read Continuous bit is set to 1 for the command, the device shall attempt to transfer the requested   
					amount of data to the host within the Command Completion Time Limit even if an error occurs. The data sent to   
					the host by the device in an error condition is vendor specific.   
					Write Continuous bit   
					If the Write Continuous bit is set to 1 for the command and an error is encountered, the device shall still attempt   
					to complete the transfer within the requested time. If an error occurs and cannot be resolved within the Com-   
					mand Completion Time Limit, the erroneous section on the media may be unchanged or may contain unde-   
					fined data. A future read of this area may not report an error, even though the data is erroneous. If the Flush Bit   
					is set to 1 on the STREAM WRITE command and the data cannot successfully be written to the media, then   
					the drive will report a Stream Error on the command.   
					Handle Streaming Error bit   
					The Handle Streaming Error bit specifies to the drive that this command starts at the LBA of a recently reported   
					error section, so the device may attempt to continue its corresponding error recovery sequence where it left off   
					earlier. This mechanism allows the host to schedule error recovery and defect management for content critical   
					data.   
					40   
					SV35 Series SATA Product Manual, Rev. C   
				4.3.4.2.1   
					Configure Stream (51h)   
					The Configure Stream command specifies the default CCTL (Command Completion Time Limit) for streaming   
					commands, and informs the drive of the Allocation Unit size and alignment.   
					Protocol: non-data   
					Register   
					7 
					6 
					5 
					4 
					3 
					2 
					1 
					0 
					Features   
					Current   
					Previous   
					Current   
					Previous   
					Current   
					Previous   
					Ignored   
					R/W   
					Reserved   
					Ignored   
					Default CCTL (7:0)   
					AU Size In Sectors (7:0)   
					AU Size In Sectors (15:8)   
					Reserved   
					Sector Count   
					LBA Low, Mid, High   
					Reserved   
					Device   
					obs   
					Ignored   
					obs   
					DEV   
					Reserved   
					Command   
					51h   
					Note: The value indicated as Current is the value most recently written to the register. The value indicated as Previous is   
					the value that was in the register before the most recent write to the register.   
					FEATURES REGISTER FIELD DESCRIPTIONS   
					R/W   
					0 
					1 
					Read stream   
					Write stream   
					Default CCTL (Default Command Completion Time Limit)   
					This value is calculated as follows (with the unit of measure being microseconds):   
					Default CCTL = ((content of the Features register) * (IDENTIFY DEVICE words (99:98))   
					This time shall be used by the drive when an individual streaming command with a CCTL of 0 is issued. The   
					time is measured from the write of the command register to the final INTRQ for command completion.   
					SECTOR COUNT REGISTER FIELD DESCRIPTIONS   
					Current   
					The size of an Allocation Unit in sectors (bits 7:0).   
					Previous   
					The size of an Allocation Unit in sectors (bits 15:8)   
					DEVICE REGISTER FIELD DESCRIPTIONS   
					Dev   
					The selected device.   
					SV35 Series SATA Product Manual, Rev. C   
					41   
				4.3.4.2.2   
					Read Stream DMA (2Ah)   
					Protocol: DMA In   
					This command reads from 1 to 65536 sectors as specified in the Sector Count register. A value of 0000h in the   
					Sector Count register requests 65536 sectors.   
					The RC bit indicates that the drive operate in a continuous read mode for the READ STREAM command.   
					When RC is set to 0, the drive shall operate in normal streaming read mode.   
					When the Read Continuous mode is enabled, the drive shall attempt to transfer data of the requested length   
					without setting the ERR bit to 1. The SE bit shall be set to 1 if the data transferred includes errors, unless the   
					transfer is unable to finish within the CCTL, in which case a CCTO error will be reported (see below). If an error   
					is encountered, it may be necessary for the drive to pad the data being transferred to fulfill the host's requested   
					transfer size. The implementation of the padding is vendor specific.   
					If the drive is unable to transfer the correct amount of data by the CCTL, the drive will set the ERR bit to 1 and   
					the BSY bit to 0 in the Status Register, and the CCTO bit to 1 in the Error Register.   
					Register   
					7 
					6 
					5 
					4 
					3 
					2 
					1 
					0 
					Features   
					Current   
					Previous   
					Current   
					Previous   
					Current   
					Previous   
					Ignored   
					RC   
					NS   
					Ignored   
					r 
					Ignored   
					Command Completion Time Limit (7:0)   
					Sector count   
					Sector Count   
					LBA Low, Mid, High   
					LBA   
					Device   
					obs   
					LBA   
					obs   
					DEV   
					Reserved   
					Command   
					2Ah   
					Note: The value indicated as Current is the value most recently written to the register. The value indicated as Previous is   
					the value that was in the register before the most recent write to the register.   
					FEATURES REGISTER FIELD DESCRIPTIONS   
					RC (Read Continuous mode enabled)   
					Regardless of the RC setting, if it is not possible to transfer the full amount of data that the host requested   
					before the CCTL, the drive shall provide ending status with the BSY bit cleared to 0, the SE bit set to 0, the   
					ERR bit set, and the CCTO bit set in the Error Register.   
					NS (Not Sequential)   
					This bit specifies that the next LBAs after those requested in the current READ STREAM command are not   
					anticipated to be read in a near-future read stream command.   
					Features Register Previous   
					The time allowed for the current command’s completion. This is calcuated as follows:   
					CCTL = (content of the Features Register Previous) * (IDENTIFY DEVICE words (99:98))   
					42   
					SV35 Series SATA Product Manual, Rev. C   
				If the value is 0, the drive shall use the Default Command Completion Time Limit supplied with the most recent   
					previous CONFIGURE STREAM command for this Stream type (Read or Write). If the Default Command Com-   
					pletion Time Limit is 0, or no previous Configure Stream command was defined for this Stream type, the result   
					is vendor specific. The time is measured from the write of the command register to the final INTRQ for com-   
					mand completion.   
					Error Outputs   
					If the RC bit is set to 0, the content of the registers shall be as shown below. If the RC bit is set to 1 and the   
					drive was able to transfer the correct amount of data (even though some of it may be incorrect), the SE bit shall   
					be set to 1, the ERR bit shall be set to 0.   
					Register   
					7 
					6 
					5 
					4 
					3 
					2 
					1 
					0 
					Error   
					ICRC   
					UNC   
					N/A   
					IDNF   
					N/A   
					ABRT   
					N/A   
					CCTO   
					Sector Count   
					HOB = 0   
					HOB = 1   
					HOB = 0   
					HOB = 1   
					HOB = 0   
					HOB = 1   
					HOB = 0   
					HOB = 1   
					Length of Stream Error (7:0)   
					Length of Stream Error (15:8)   
					LBA (7:0)   
					LBA Low   
					LBA Mid   
					LBA High   
					LBA (31:24)   
					LBA (15:8)   
					LBA (39:32)   
					LBA (23:16)   
					LBA (47:40)   
					Device   
					Status   
					obs   
					N/A   
					obs   
					SE   
					DEV   
					Reserved   
					BSY   
					DRDY   
					Unused   
					DRQ   
					N/A   
					N/A   
					ERR   
					Note: HOB = 0 indicates the value read by the host when the HOB bit of the Device Control register is cleared to zero.   
					HOB = 1 indicates the value read by the host when the HOB bit of the Device Control register is set to one.   
					ERROR REGISTER FIELD DESCRIPTIONS   
					ICRC (Interface CRC Error)   
					1 
					This bit shall be set to 1 if an interface CRC error has occurred during an Ultra DMA data transfer. The   
					content of this bit is not applicable for Multiword DMA transfers.   
					UNC (Uncorrectable)   
					1 
					This bit shall be set to 1 if data is uncorrectable. This bit should never be set on a streaming command.   
					IDNF   
					1 
					This bit shall be set to 1 if a user-accessible address could not be found. This bit shall be set to 1 if an   
					address outside of the range of user-accessible addresses is requested if command aborted is not   
					returned.   
					ABRT   
					1 
					This bit shall be set to 1 if this command is not supported. ABRT may be set to 1 if the device is not   
					able to complete the action requested by the command. ABRT shall be set to 1 if an address outside of   
					the range of user-accessible addresses is requested if IDNF is not set to 1.   
					SV35 Series SATA Product Manual, Rev. C   
					43   
				CCTO (Command Completion Time Out)   
					This bit shall be set to 1 if a Command Completion Time Out error has occurred.   
					1 
					SECTOR COUNT REGISTER FIELD DESCRIPTIONS   
					LBA Low/Mid/High   
					The address of the first uncorrectable error.   
					DEVICE REGISTER FIELD DESCRIPTIONS   
					DEV   
					This field indicates the selected device.   
					STATUS REGISTER FIELD DESCRIPTIONS   
					BSY   
					0 
					This bit shall be set to 0 indicating command completion.   
					DRDY   
					1 
					SE (Stream Error)   
					1 
					This bit shall be set to one if the data contained erroneous data (even though the correct amount of   
					data was transferred to the host). In this case, the LBA returned in the Sector Number registers shall   
					be the address of the first sector in error, and the Sector Count registers shall contain the number of   
					consecutive sectors that may contain errors.   
					DRQ   
					0 
					This bit shall be set to 0.   
					ERR   
					1 
					This bit shall be set to 1 if an Error register bit is set to 1.   
					44   
					SV35 Series SATA Product Manual, Rev. C   
				4.3.4.3   
					Write Stream DMA (3Ah)   
					Protocol: DMA Out   
					The Write Stream DMA command allows the host to write data using the DMA data transfer protocol. This com-   
					mand allows for the host to specify to the device that additional actions need to be performed prior to the com-   
					pletion of the command if the required bits are set.   
					If the Write Continuous bit is set to 1, the device shall attempt to not stop execution of the command due to   
					errors. If the WC bit is set to 1 and errors occur in the transfer or writing of the data, the device shall attempt to   
					continue to transfer the amount of data requested and then provide ending status with the BSY bit cleared to   
					zero, the SE bit set to 1, the ERR bit cleared to 0. If the WC bit is set to 1 and the Command Completion Time   
					Limit expires, the device shall stop execution of the command and provide ending status with the BSY bit   
					cleared to 0, the SE bit clear, the ERR bit set, and report the fact that the Command Completion Time Limit   
					expired by setting the CCTO bit in the error register. In all cases, the drive shall attempt to transfer the amount   
					of data requested within the Command Completion Time Limit even if some data transferred is in error.   
					Additionally, if the F bit is set for a Write Stream command, the drive shall conclude processing for the com-   
					mand (including flushing it to the media) before posting status.   
					Register   
					7 
					6 
					5 
					4 
					3 
					2 
					1 
					0 
					Features   
					Current   
					Previous   
					Current   
					Previous   
					Current   
					Previous   
					Ignored   
					WC   
					F 
					Ignored   
					r 
					Ignored   
					Command Completion Time Limit (7:0)   
					Sector count   
					Sector Count   
					LBA Low, Mid, High   
					LBA   
					Device   
					obs   
					LBA   
					obs   
					DEV   
					Reserved   
					Command   
					3Ah   
					Note: The value indicated as Current is the value most recently written to the register. The value indicated as Previous is   
					the value that was in the register before the most recent write to the register.   
					FEATURES REGISTER FIELD DESCRIPTIONS   
					WC (Write Continuous)   
					This bit indicates if Write Continuous mode is enabled.   
					1 
					The device shall attempt to not stop execution of the command due to errors. If the WC bit is set to 1   
					and errors occur in the transfer or writing of data, the device shall attempt to continue to transfer the   
					amount of data requested, and then provide ending status with the BSY bit cleared to 0, the SE bit set   
					to 1, and the ERR bit cleared to 0. If the WC bit is set to 1 and the Command COmpletion Time Limit   
					expires, te device shall stop execution of the command and provide ending status with the BSY bit   
					cleared to 0, the SE bit clear, the ERR bit set, and report the fact that the Command Completion Time   
					Limit expired by setting the CCTO bit in the error register to 1. In all cases, the device shall attempt to   
					transfer the amount of data requested within the Command Completion Time Limit even if some data   
					transferred is in error.   
					SV35 Series SATA Product Manual, Rev. C   
					45   
				F 
					1 
					This bit specifies that all data for the specified stream shall be flushed to the media before command   
					complete is reported.   
					CCTL (Command Completion Time Limit)   
					The time allowed for the current command to complete. This value is calculated as follows:   
					CCTL = (content of the Features register Previous) * (IDENTIFY DEVICE data words (99:98)) microseconds   
					0 
					The device shall use the Default Command Completion Time Limit supplied with the most recent previ-   
					ous CONFIGURE STREAM command for this Stream type (Read or Write). If the Default Command   
					Completion Time Limit = 0, or no previous Configure Stream command was defined for this Stream ID,   
					the result is vendor specific. The time is measured from the write of the command register to the final   
					INTRQ for command completion.   
					Error Outputs   
					If the WC bit is set to 0, the content of the registers shall be as shown below. If the WC bit is set to 1 and the   
					drive was able to transfer the correct amount of data (even though some of it may be written incorrectly to the   
					media), the SE bit shall be set to 1 and the ERR bit shall be set to 0.   
					Register   
					7 
					6 
					5 
					4 
					3 
					2 
					1 
					0 
					Error   
					ICRC   
					N/A   
					N/A   
					IDNF   
					N/A   
					ABRT   
					N/A   
					CCTO   
					Sector Count   
					HOB = 0   
					HOB = 1   
					HOB = 0   
					HOB = 1   
					HOB = 0   
					HOB = 1   
					HOB = 0   
					HOB = 1   
					Length of Stream Error (7:0)   
					Length of Stream Error (15:8)   
					LBA (7:0)   
					LBA Low   
					LBA Mid   
					LBA High   
					LBA (31:24)   
					LBA (15:8)   
					LBA (39:32)   
					LBA (23:16)   
					LBA (47:40)   
					Device   
					Status   
					obs   
					N/A   
					obs   
					SE   
					DEV   
					Reserved   
					BSY   
					DRDY   
					Unused   
					DRQ   
					N/A   
					N/A   
					ERR   
					Note: HOB = 0 indicates the value read by the host where the HOB bit of the Device Control register is set to 0. HOB = 1   
					indicates the value read by the host when the HOB bit of the Device Control register is set to 1.   
					ERROR REGISTER FIELD DESCRIPTIONS   
					ICRC   
					1 
					This bit shall be set to 1 if an interface CRC error has occurred during an Ultra DMA data transfer. The   
					content of this bit is not applicable for Multiword DMA transfers.   
					46   
					SV35 Series SATA Product Manual, Rev. C   
				IDNF   
					1 
					This bit shall be set to 1 if a user-accessible address could not be found. IDNF shall be set to 1 if an   
					address outside of the range of user-accessible addresses is requested if command aborted is not   
					returned.   
					ABRT   
					1 
					This bit shall be set to 1 if this command is not supported. ABRT may be set to 1 if the device is not   
					able to complete the action requested by the command. ABRT shall be set to 1 if an address outside of   
					the range of user-accessible addresses is requested if IDNF is not set to 1.   
					CCTO   
					1 
					This bit shall be set to 1 if a Command Completion Time Out error has occurred.   
					SECTOR COUNT REGISTER FIELD DESCRIPTIONS   
					Current, Previous   
					These bits contain the number of contiguous sectors potentially written unsuccessfully, or with bad data, begin-   
					ning with the LBA of the first corrupted sector.   
					LBA (Low, Mid, High) (Current, Previous)   
					These bits contain the address of the first potentially corrupted sector.   
					DEVICE REGISTER FIELD DESCRIPTIONS   
					DEV   
					This bit shall indicate the selected device.   
					STATUS REGISTER FIELD DESCRIPTIONS   
					BSY   
					0 
					This bit shall be set to 0 indicating command completion.   
					DRDY   
					1 
					This bit shall be set to 1.   
					SE (Stream Error)   
					1 
					This bit shall be set to 1 if an error has occurred during the execution of the command when the WC bit   
					is set to 1 and the correct amount of data was transferred from the host. In this case, the LBA returned   
					in the Sector Number registers shall be the address of the first sector in error, and the Sector Count   
					registers shall contain the number of consecutive sectors that may contain errors.   
					DRQ   
					0 
					This bit shall be set to 0.   
					ERR   
					1 
					This bit shall be set to 1 if an Error register bit is set to 1 and the WC bit is set to 0, or if the drive was   
					unable to transfer the correct amount of data to the host.   
					4.3.4.3.1   
					Time-constrained operations   
					In general, time constraints have impacts not only on data transfer between the drive and the host, but also on   
					the drive’s internal motion and movement of data to and from the internal buffer (cache). If the drive moves its   
					actuator to access some data other than what the host is (or shortly will be) accessing, there will be an   
					unavoidable delay before the actuator can be moved to where the host needs it to be to service a command.   
					SV35 Series SATA Product Manual, Rev. C   
					47   
				If write caching is allowed, the actuator could be busy servicing a cached write at virtually any time. The impli-   
					cation is that a timeout on a read command could actually be due to a cached write. To address this case:   
					• Streaming commands will not time out if there is a non-streaming cached write in progress   
					• all cached write data is discarded if a timeout occurs on a streaming command   
					• when the host issues a streaming read to the drive, internal drive activity is limited to minimize the chances   
					that significant time will be spent on a normal write, and   
					• timeouts are inhibited if this case is occurring.   
					4.3.4.3.2   
					Non-cached streaming writes use model   
					The host can issue streaming writes. If this is done, it is recommended that the host either set the F bit or dis-   
					able write caching. If the host does neither, the drive has no way to accurately report the failure location and   
					length in the event of a write failure on a cached write. Disabling caching or using the F bit will cause some per-   
					formance loss compared to the case where caching was allowed. The most straightforward way to ensure that   
					performance is maintained in this usage model is for the host to issue large writes, so that the seek time is   
					insignificant when compared to the amount of time that the host can allow the command to consume. If the   
					host’s time limit allows, the drive will perform internal defect management on any defective sectors encoun-   
					tered. If the drive runs out of time during a write of this type, any currently cached sectors in the drive’s buffer   
					will be discarded. If the error occured in the LBA range of the current command (rather than a cached com-   
					mand), the portion of that write that may not have been successfully written to the media will be reported to the   
					host in the ending status of the write command.   
					4.3.4.3.3   
					Non-streaming writes   
					In non-streaming writes, the drive does not discard any write data, but rather protects the data as if it were in a   
					non-timed environment altogether. The cache algorithm ensures that if a write to the media is begun, it will be   
					finished during the write command on the ATA bus, and will not adversely affect a streaming read.   
					A system may use this mode during boot, and then switch over to Streaming Writes for operational mode, back   
					again to untimed mode for maintenance, etc. This behavior can be safe as long as a Flush Cache command is   
					issued and completed before switching between write command types.   
					48   
					SV35 Series SATA Product Manual, Rev. C   
				5.0   
					Seagate Technology support services   
					Internet   
					For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is   
					available 24 hours daily by email for your questions.   
					Presales Support:   
					
					Technical Support:   
					
					Warranty Support:   
					
					mySeagate   
					my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides   
					self-service access to critical applications, personalized content and the tools that allow our partners to   
					manage their Seagate account functions. Submit pricing requests, orders and returns through a single,   
					password-protected Web interface-anytime, anywhere in the world.   
					spp.seagate.com   
					spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You   
					may register for customized communications that are not available on the web. These communications contain   
					product launch, EOL, pricing, promotions and other channel-related information. To learn more about the   
					benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.   
					Seagate Service Centers   
					Presales Support   
					Our Presales Support staff can help you determine which Seagate products are best suited for your specific   
					application or computer system, as well as product availability and compatibility.   
					Technical Support   
					Seagate technical support is available to assist you online at support.seagate.com or through one of our call   
					centers. Have your system configuration information and your “ST” model number available.   
					SeaTDD™ (+1-405-324-3655) is a telecommunications device for the deaf (TDD). You can send questions or   
					comments 24 hours daily and exchange messages with a technical support specialist during normal business   
					hours for the call center in your region.   
					SV35 Series SATA Product Manual, Rev. C   
					49   
					 
					 
				Customer Service Operations   
					Warranty Service   
					Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct   
					customers should contact their Seagate Customer Service Operations (CSO) representative for warranty-   
					related issues. Resellers or end users of drive products should contact their place of purchase or Seagate   
					warranty service for assistance. Have your serial number and model or part number available.   
					Data Recovery Services   
					Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery   
					services labs are currently located throughout the world. . Additional information, including an online request   
					form and data loss prevention resources, is available at http://services.seagate.com/index.aspx   
					Authorized Service Centers   
					Seagate Service Centers are available on a global basis for the return of defective products. Contact your   
					customer support representative for the location nearest you.   
					USA/Canada/Latin America support services   
					For an extensive list of telephone numbers to technical support, presales and warranty service in USA/   
					
					Global Customer Support   
					Presales, Technical, and Warranty Support   
					Call Center   
					USA, Canada,   
					and Mexico   
					Toll-free   
					Direct dial   
					1-800-SEAGATE   
					+1-405-324-4700   
					Data Recovery Services   
					Call Center   
					Toll-free   
					Direct dial   
					FAX   
					USA, Canada,   
					and Mexico   
					1-800-475-01435   
					+1-905-474-2162   
					1-800-475-0158   
					+1-905-474-2459   
					Europe, the Middle East and Africa Support Services   
					For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the   
					
					Asia/Pacific Support Services   
					For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific,   
					
					50   
					SV35 Series SATA Product Manual, Rev. C   
				connectors 25   
					Index   
					Numerics   
					
					
					
					
					
					A 
					ACA 20   
					acceleration 17   
					
					Active 15   
					
					
					AFR 19   
					
					altitude 16   
					
					
					
					
					
					
					
					cycles 19   
					Cylinders 10   
					
					D 
					
					
					
					
					
					
					
					
					
					
					
					
					dimensions 26   
					
					displacement 17   
					
					
					
					
					Australia/New Zealand Standard AS/NZS3548 1995   
					
					
					
					
					
					
					E 
					
					
					
					
					
					Electromagnetic Compatibility Directive (89/336/EEC)   
					
					
					
					
					
					
					
					
					
					EPRML 11   
					B 
					
					
					
					
					C 
					
					
					cache 11   
					capacity 10   
					
					
					certification 19   
					
					
					ESD 23   
					
					
					
					
					compatibility 19   
					EU 19   
					
					European Union Restriction of Hazardous Substanc-   
					es 21   
					
					SV35 Series SATA Product Manual, Rev. C   
					51   
				Seagate Technology LLC   
					920 Disc Drive, Scotts Valley, California 95066-4544, USA   
					Publication Number: 100415208, Rev. C, Printed in U.S.A.   
				 |