Sprint PCS Vision SM Picture Phone
PM-A740 by Samsung®
6XJ19.09LM_a740_112904_F7
Table of Contents
How to Use This Guide
Thank you for choosing Sprint PCS Service
Sprint has the most complete, all-digital wireless network in
the nation. Depend on it. With Sprint PCS Service, we give
you what you really want from a wireless service provider –
clear calls, easy-to-understand service plans, and self-
servicing options for managing your account. All this is
designed to make your life easier and worry free.
We know you’re eager to start using your phone right away,
and the three sections of this guide are designed to help you
do just that.
Getting Started. The first section will guide you
through the steps required to set up your Sprint PCS
1
Service. Blank spaces are provided so you can write
down important information that you’ll want to
remember, things like your new Sprint PCS Phone
Number and account passwords.
Basics of Your Sprint PCS Phone. The second section
will guide you through the basics of your phone and
service with quick, easy-to-follow instructions.
2
Safety and Terms & Conditions. The final section
emphasizes important performance and safety
guidelines and outlines the terms and conditions of
service for your Sprint PCS Phone and Service.
3
for more information.
Welcome and thank you for choosing Sprint.
i
Getting Advanced Phone and
Service Information
This guide covers your phone’s basic features and services.
To learn how to use all the advanced features of your phone
account management page with your Sprint PCS Phone
Number and password. There, under the “My Phone & Plan”
section, you’ll have access to your complete phone User’s
Guide.
Your online phone User’s Guide provides information on
basic and advanced features and services, such as:
ࡗ Learning Advanced Dialing Options ࡗ Managing Your Call History ࡗ Using Advanced Messaging ࡗ Using Advanced Contact Options ࡗ Using Your Phone’s Advanced Settings ࡗ Setting Your Phone’s Security ࡗ Using Your Personal Organizer SM
ࡗ Using Advanced Features of Sprint PCS Vision ࡗ Understanding Your Phone’s Internal Menu ࡗ And more ii
1
Have these things ready before you
call to activate your Sprint PCS Service
•Your Sprint PCS Phone (Make sure it’s fully charged)
•Your Social Security number
•Your driver’s license number
•Your Electronic Serial Number (also known as ESN;
refer to step 4 on page 4 to locate the number)
•The city and state where your phone will primarily
be used
•A pen
2
Setting up your service — You choose
the way
•From your Sprint PCS Phone, press
.
– or –
•Use a phone other than your Sprint PCS Phone – dial
1-888-715-4588.
2
3
Your Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your Sprint PCS Vision account. To ensure
that no one else has access to your information, you will
need to create passwords to protect your privacy.
If you are the account owner, you’ll have an account
calling Sprint Customer Service. Your default account
password is the last four digits of your Social Security
number. If you are not the account owner (if someone
else pays for your Sprint PCS Service), you can get a sub-
My Account Password is: _________________________
You’ll create your voicemail password when you set up
your voicemail.
My Voicemail Password is:_________________________
3
If you have a Sprint PCS Vision Phone, you can set up a
Sprint PCS Vision Password. This optional password may
be used to authorize purchase of premium content and
to protect personal information on multi-phone
accounts.
My Sprint PCS Vision Password is: ___________________
For more information or to change your passwords, sign
1-888-211-4PCS (4727).
4
Finding your phone’s ESN
The ESN, or Electronic Serial Number, is an 11-digit
number written on the barcode sticker attached to the
phone. If you set up service using your Sprint PCS Phone,
the network automatically communicates the ESN to
Sprint. You’ll only need this number when you’re calling
Sprint to set up your service from a phone other than
your new Sprint PCS Phone. To find your phone’s ESN,
remove the phone’s battery. (For more information about
removing and replacing your battery, see “Installing and
Removing the Battery” on page 20.)
ESN: _________________________________________
After writing down the ESN, replace the battery and
turn your phone on by holding down the
few seconds.
key for a
4
5
Sprint PCS Clear PaySM Program
Ⅺ Check this box if you are on the Sprint PCS Clear
PaySM Program. If you are not on the Sprint PCS Clear
Pay Program, skip ahead to step 6 on page 7.
Follow these easy steps to continue enjoying your new
Sprint PCS Service:
•Keep track of your minutes
Dial
from your Sprint PCS Phone (normal
airtime usage charges will apply) or sign on to
www.sprintpcs.com to find out how many minutes you
have currently used within your service plan.
•Make payments
If you have exceeded the minutes in your plan or you
have a past due balance, you should make a payment to
keep your service turned on. There are easy payment
options, including:
Ⅲ Sprint PCS Phone. Dial
from your
Sprint PCS Phone (posting time is 12 hours).
and click on “Pay Invoice” (posting time is 12 hours).
Ⅲ Mail. Just drop a check or money order in your
invoice reply envelope (posting time is 3-7 days).
5
Ⅲ Western Union®. Make a cash payment at any Western
Union location simply by providing your Sprint PCS
Phone Number on the Western Union Swiftpay® form.
Press
on your Sprint PCS
Phone or dial 1-800-325-6000 from any phone to find a
location near you. (Transaction fee applies; payment is
credited to your account within 12 hours.)
If your service gets turned off:
•In the event that your service has been turned off, you
will receive a text message stating: “Your Sprint PCS
Service has been turned off. Press
payment and turn service on.”
to make a
•The first time your service has been turned off, you will
be connected to Sprint Customer Service, where you
may speak with a live Sprint PCS Clear Pay Program
Specialist for further details and to pay your balance to
get your service turned back on. You may also choose
instead to be connected directly to our automated
payment process to pay your balance to have your
service turned back on. (In either instance, payment
will be credited and service turned back on within 12
hours).
•For any additional times that your service is turned off,
you will be connected to our automated payment
process. You will have to pay your balance to have your
service turned back on (payment will be credited and
service turned back on within 12 hours).
Until you speak with a specialist, you will be given the option
to speak with a Sprint PCS Clear Pay Program Specialist each
time your service has been turned off. Once you speak with a
specialist, you will thereafter automatically be connected to
our automated payment process.
Note:
6
6
Your new Sprint PCS Phone Number
and Sprint PCS Vision User Name
Sprint PCS Phone Number
Sprint PCS Vision User Name
also your email address for Sprint PCS Mail. It is
automatically assigned to you when you sign up for
Sprint PCS Vision.
7
7
Quick, easy options to manage
your account
With Sprint Customer Service, there are two convenient
options for managing your account.
Once you sign on, you can:
Ⅲ View the details of your Sprint PCS Service Plan
Ⅲ Find out how many minutes you have used and how
many minutes are remaining in your plan
Ⅲ View your current and previous three months
invoices, including the call detail
Ⅲ Make a payment
Ⅲ Find out about Sprint PCS Products and Services
Ⅲ Learn how to set up your voicemail
Ⅲ And more
8
•Use your Sprint PCS Phone – press
Once connected, you can:
Ⅲ Access a summary of your service plan
Ⅲ Find out the number of minutes remaining in your
plan for the current invoice cycle
Ⅲ Access information about your most recent invoice
Ⅲ Find out when your last payment was received
Ⅲ Make a payment
Note:
Normal airtime charges will apply when calling
.
Welcome and thank you for choosing Sprint.
9
10
Your Phone’s Features
1. Speaker: The speaker allows you to hear the other
caller and the different ring tones and sounds offered
by your phone.
2. Signal Strength Indicator: This icon represents the signal
strength by displaying bars. The more bars displayed,
the better the signal strength.
3. Display Screen: This screen displays all the information
needed to operate your phone.
4. Headset Jack: Allows you to plug in an optional
headset for safe, convenient, hands-free
conversations.
5. OK Key: Pressing
when navigating through a menu
accepts the highlighted choice in the menu. If you
press once in standby mode, the Pictures menu is
displayed. If you press and hold, the camera is
launched.
6. Left Soft Key: This key is used to navigate through
menus and applications by selecting the choice
available in the Left Soft Key Option on your display
screen.
7. Volume Key: Allows you to adjust the ringer volume in
standby mode (with the flip open) or adjust the voice
volume during a call. The volume key can also be used
to scroll up or down to navigate through the different
menu options. To mute the ringer during an incoming
call, press the volume key up or down.
13
8. TALK Key: Allows you to place or receive a call. In
standby mode, press the key once to access the Recent
call log. If you press and hold the key down, you will
initiate the Voice Recognition feature.
9. Voicemail Key: Press and hold to automatically dial your
voicemail.
10. Numeric Keypad: Use these keys to enter numbers,
letters, and characters.
11. Shift/Asterisk Key: Enters the asterisk [*] character for
calling features. In text entry mode, press to change the
character input type.
12. Power Interface Connector: The power interface
connector is used to plug in the charging accessories.
13. Accessory Interface Connector: This connector is used to
connect any available accessory cables to your phone.
14. Microphone: The Microphone allows the other caller to
hear you clearly when you are speaking to them.
15. Space/Pound Key: Enters the pound [#] character for
calling features. In text entry mode, press to enter a
space.
16. BACK Key: Deletes characters from the display when
you are in text entry mode. When in a menu, press to
return to the previous menu. This key also allows you
to return to the previous screen in a Sprint PCS Vision
session.
17. END Key: Ends a call. Press and hold this key for a few
seconds to turn your phone On or Off. While in the
main menu, it returns the phone to standby mode and
14
cancels your input. When you receive an incoming
call, press to enter silent mode and mute the ringer.
18. Navigation Key: This key allows you to scroll through
the phone menu options and provides a shortcut to
phone functions from standby mode.
19. Right Soft Key: This key is used to navigate through
menus and applications by selecting the choice
available in the Right Soft Key Option on your
display screen.
20. Camera Key: Allows you to launch the Camera with the
press of a button when the flip is open. When the flip
is closed, you can press and hold to launch the camera
using the outside LCD as a viewfinder.
21. Vibrate/Ringer Indicator: This icon indicates whether
the ringer is set to ring only, ring and vibrate, or
vibrate only.
22. Battery Indicator: The battery indicator displays the
amount of remaining battery charge currently
available in your phone. When all bars are displayed in
the battery icon, the phone’s battery is fully charged.
When no bars are displayed, the phone’s battery is
completely discharged or empty.
23. Position Location: This icon indicates that the position
location feature is active.
15
Viewing the Display Screen
This list identifies the symbols you’ll see on your main LCD
screen.
displays your current signal strength. The more
lines you have, the stronger your signal.
means your phone cannot find a signal.
tells you a call is in progress.
indicates that you have voicemail, text,
numeric pages, picture messages, video
messages, or Sprint PCS Web Alert messages
waiting. Press
briefly to see a list of pending
messages or press and hold to dial your
voicemail box.
indicates that there is an unread message in
your inbox.
indicates that the text message has been read.
indicates that there is an unread urgent message
in your inbox. (Icon is orange.)
indicates that you have read the urgent message.
(Icon is orange.)
indicates that you have new picture mail waiting
in your inbox.
indicates that you have new voicemail.
indicates that the message was sent.
indicates that the message failed to send.
indicates that you have a pending message.
indicates that the message is a draft.
indicates that there is URL text contained in the
text message.
16
indicates that your Sprint PCS Vision connection
is active.
indicates that your Sprint PCS Vision
connection is dormant or inactive.
indicates that you are receiving information.
indicates that you are sending information.
indicates that your phone is in vibrate mode.
shows your current battery charge strength.
(Icon shown fully charged.)
indicates that position location is active.
indicates that position location is inactive.
indicates that the TTY option is On.
indicates that your phone is roaming.
indicates that your message is locked.
indicates that your phone is in security mode.
indicates that an alarm is set on your phone.
indicates that the ringer is set at a level
between 1-8 or that 1-Beep is selected.
indicates that the ringer is turned Off.
indicates that a file (ringer, game, screen saver,
java app, etc.) has been downloaded to your
phone.
indicates that the self-timer function is enabled.
With the self timer enabled, a set amount of
time is required prior to taking a picture.
indicates that the white balance has been set to
Auto. This automatically adjusts the white
balance.
17
indicates that the white balance has been set to
Sunny. This is used for taking pictures outdoors
on bright sunny days.
indicates that the white balance has been set to
Cloudy. This is used for taking pictures outdoors
under cloudy conditions.
indicates that the white balance has been set to
Tungsten. This is used for taking pictures
indoors under normal lighting conditions.
indicates that the white balance has been set to
Fluorescent. This is used for taking pictures
indoors under fluorescent lighting conditions.
indicates that the white balance has been set to
Manual. This is used for taking pictures indoors
or outdoors using your own custom settings.
indicates that a picture has been assigned a
function. An example may be Picture ID, Screen
saver, or Incoming Call.
indicates that a picture has been uploaded to an
online album or folder.
indicates that a picture has been downloaded.
18
Turning Your Phone On and Off
Turning Your Phone On
1. Fully extend the antenna to receive the best
reception.
2. Press
. (The phone will display “Entering Sprint
Service Area,” then it will automatically enter standby
mode — the phone’s idle state. At this point, you’re
ready to begin making and receiving calls.)
Turning Your Phone Off
ᮣ Press
is started.
for a few seconds until the ending animation
Setting the Language
1. Highlight Settings (Ajustes) and press
.
2. Press
for Others (Otros).
3. Press
for Language (Idioma).
4. Press
up or down to select English or Español and
press
.
19
Using the Battery and Charger
Installing and Removing the Battery
ᮣ To install, insert the battery into the opening on the
back of the phone and gently press down until the
latch snaps into place.
ᮣ To remove, make sure the power is off. Press the
battery release latch up and remove the battery from
the phone at a 45-degree angle.
20
Charging the Battery
It is vital that you use only the Sprint-approved Travel Charger
Note:
specifically designed for your phone. Use of unauthorized
accessories could damage your phone and invalidate
your warranty.
To use the travel charger:
1. Insert the end of the travel charger connector into the
power interface connector.
2. Plug the other end into a standard wall outlet.
When the Travel Charger is used to charge the battery, a
red light is displayed when the flip is closed. When the
flip is open, an animated battery icon is displayed on the
screen.
When the battery is completely charged, a green light is
displayed, or if the flip is open, the battery animation is
stopped and the battery icon is displayed with all bars.
It takes about 4 hours to fully recharge a completely
rundown battery.
21
Making and Answering Calls
Making Calls
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while
dialing, press
and hold
to erase one digit at a time or press
to erase the entire number.)
3. Press
to place the call.
4. When you’re finished, close the flip or press
.
Answering Calls
1. Make sure your phone is on. (If your phone is off,
incoming calls go to voicemail.)
2. When your phone rings or vibrates, answer the call by
pressing
. (Depending on your settings, you may
also answer a call by opening the flip or by pressing
any key.)
3. To end the call, close the flip or press
.
Signal Strength
You can see the strength of your signal by the signal
indicator ( ) on your phone’s display screen.
Call quality and signal strength are always best when
the antenna is fully raised. If you’re inside a building, being
near a window may give you better reception.
22
Entering Text
Your Sprint PCS Phone provides four different ways to
enter words, letters, punctuation, and numbers whenever
you are required to enter text (for example, when
entering a Contact entry or when using the phone’s
messaging features). They are:
ⅷ
T9 (English) - Allows you to enter text using a predictive
text entering system that reduces the amount of keys
that need to be pressed while entering a word.
ⅷ
Alpha - Allows you to cycle through the alpha
characters associated with the letters on the keypad.
ⅷ
ⅷ
Symbol - Allows you to enter symbols using the keypad.
Number - Allows you to enter numbers by pressing the
corresponding number on the keypad.
To enter text using Alpha:
1. From a text entry screen (for example, a contact
entry), press
2. Use your keypad to enter the contact's name. (For
example, to enter "Bill," press twice, three
times, three times, and three times again.)
and select Alpha.
To explore the various methods available for entering text on
your Sprint PCS Phone, see your phone’s online User’s Guide
Note:
23
Controlling Your Roaming Experience
Your phone is dual band/tri mode, which means you can
make and receive calls while on the Sprint Nationwide PCS
Network and you can also roam on other analog and 1900
and 800 MHz digital networks where we’ve implemented
roaming agreements with other carriers. To learn more
Your phone has several features that let you control your
roaming experience.
Setting Your Phone’s Roam Mode
1. Press
.
2. Highlight Settings and press
.
3. Press
4. Press
5. Press
for Others.
for Roaming.
for Set Mode.
6. Select the desired option and press
.
Ⅲ
Automatic: Searches for alternative wireless networks
when Sprint PCS Service is not available.
Ⅲ
Roaming Only: Forces the phone to seek a roaming
system. The next time the phone is turned on, the
previous setting is restored.
Ⅲ
Sprint: Lets you make and receive calls only on the
Sprint Nationwide PCS Network and prevents
roaming.
7. Press
for Done to save your settings and exit.
24
Call Guard
Call Guard reminds you when you are making or receiving
a roaming call and requires you to take additional steps
before placing or answering roaming calls. These
additional steps are not required when you make or receive
calls while on the Sprint Nationwide PCS Network, or if
your Sprint PCS Service Plan includes roaming.
To turn Call Guard on:
1. Press
.
2. Highlight Settings and press
.
3. Press
4. Press
5. Press
for Others.
for Roaming.
for Call Guard.
6. Select On or Off and press
.
To place roaming calls with Call Guard on:
1. From standby mode, dial 1+area code+seven digit
number and press
2. Press to accept the roaming rates and place
the call.
To answer incoming calls with Call Guard on:
ᮣ Press to accept the roaming rates and answer
the call.
. (A prompt will display.)
25
Using Contacts
Saving Phone Numbers
1. From standby mode, enter a phone number and
press
. (The Save As screen will display.)
The
screen does not display for the first
Add New Entry
Note:
entry saved into the contacts. Skip to step 3 if you are
entering the first number in the contacts.
2. Highlight Add New Entry and press
.
If the
option is selected, navigate through the
Existing Entry
Note:
contacts to select the desired entry and then proceed to
step 3.
3. Select a label by highlighting Home, Work, Mobile,
Pager, Fax, or No Label and press
.
4. Enter a name for the entry using the numeric keys.
(Press to change the entry method between
T9 [English], Alpha, Symbol, and Number.)
5. When you are finished entering the name, press
to return to the contact entry.
6. Press
to save the entry.
27
Finding Phone Numbers
This feature allows you to search for phone numbers saved
in your contacts by entering the last four digits of the
phone number. When searching, you must enter the digits
in sequential order starting from the last number. For
example: if you have a number saved as
“555-555-1234”, you can enter “1234” and a match will be
found. If you enter “5551”, no match will be found since
the numbers are not the last four digits.
To find a phone number:
1. Enter the last four numbers of a phone number,
press
, and select Find. (A list of possible matches
is displayed.)
2. Use your navigation key to display the desired entry.
3. To dial the number, highlight it and press
for Call.
Making a Call From Your Contacts
1. Press
to display the Find feature of the Contacts.
2. Enter the first few letters to locate the desired entry.
3. Scroll to highlight the name and press
to make
the call.
If an entry has more than one phone number, use your
navigation key to display the number you want to call and
press TALK to make the call.
Note:
28
Changing Your Phone’s Settings
You can customize many of your phone’s functions, from
display and sounds to messaging and security, through
the Settings menu. Below are just a few examples of how
to navigate and use the Settings menu.
Airplane Mode
When your phone is in Airplane Mode, it cannot send or
receive any calls or access online information. You may
still use the phone’s other features, such as Games, Memo
Pad, Voice Memos, etc. When Airplane Mode is enabled, a
message (
To access airplane mode:
1. Press
2. Highlight Settings and press
3. Press for Airplane Mode.
) is displayed on screen.
.
.
4. Press the navigation key up to select On and press
.
29
Changing the Greeting
You can customize the greeting displayed on your phone
when it is in standby mode. Your greeting can contain up
to 14 alpha-numeric characters.
To change the greeting:
1. Press
.
2. Highlight Settings and press
.
3. Press
for Display.
4. Press
for Greeting.
5. Select Sprint PCS or Custom and press
6. If you selected Custom, press to clear the name
and then enter a new name using the keypad. When
finished, press . (If you selected Sprint PCS,
.
“Sprint PCS” will be the greeting.)
Adjusting the Ringer and Key Beep Volume
1. Press
.
2. Highlight Settings and press
.
3. Press
for Sounds.
4. Press
for Ringer Volume or
for Key Tone.
5. Highlight the desired sub-menu choice and press
6. Using the volume keys, select the desired sound setting
and press
.
.
Adjusting the Earpiece Volume During a Call
ᮣ Press the volume keys on the side of your phone during
the call.
30
TTY Use With Sprint PCS Service
A TTY (also known as a TDD or Text Telephone), is a
telecommunications device that allows people who are
deaf or hard of hearing, or who have speech or language
disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device for
connectivity information and to ensure that the TTY
device supports digital wireless transmission.
When establishing your Sprint PCS Service, please call
Sprint Customer Service via the state Telecommunications
Relay Service (TRS) by first dialing
Then provide the state TRS with this number: 866-727-
4889.
.
To turn TTY mode on or off:
1. Press
2. Press
3. Press
.
to continue.
up or down to select Enable TTY or Disable
TTY and press
.
Sprint recommends that TTY users make emergency
calls by other means including Telecommunications
Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 911 may be
corrupted when received by public safety answering
points (PSAPs) rendering some communications
unintelligible.
IMPORTANT
NOTICE:
For additional information and instructions regarding
TTY use, please see your phone’s online User’s Guide at
31
Sending and Receiving Messages
Setting Up Your Voicemail
1. Press and hold
.
2. Follow the system prompts to create your pass code
and record your greeting.
Retrieving Your Voicemail Messages
ᮣ Press and hold
. (Follow the system prompts.)
Accessing Your Voicemail From Another Phone
1. Dial your Sprint PCS Phone Number.
2. Press
when your voicemail answers.
3. Enter your pass code.
32
Sprint PCS Service Features
Call Waiting
To respond to an incoming call while you’re on a call:
1. The screen displays the incoming call and a tone is
heard. Press
to accept the call and place your
existing call on hold.
2. To switch between callers, press
.
3. When you’re finished, press
.
Call Forwarding
Call Forwarding lets you forward your calls to another
number. You can still make calls from your phone while
this is activated. There is a per-call charge for this service.
To activate:
1. Press
.
2. Enter the area code and phone number to which your
calls should be forwarded.
3. Press
. (You will hear a tone confirming the
activation of Call Forwarding.)
To deactivate:
1. Press
.
2. Press
. (You will hear a tone confirming the
deactivation.)
33
Three-Way Calling
Talking with two different people at the same time is made
easy with Three-Way Calling.
To place a three-way call:
1. Enter a number you wish to call and press
.
2. Once you have established the connection, press
to place the first caller on hold and then dial the
second caller’s phone number.
3. When you’re connected to the second caller, press
once more to begin your three-way call.
If one of the people you called hangs up, you and the
remaining caller stay connected. If you initiated the call
and are the first to hang up, all three callers will be
disconnected.
Note:
When using Three-Way Calling, normal airtime rates will be
charged for each of the two calls.
34
Sprint PCS Voice CommandSM
With Sprint PCS Voice Command, you can call a number
just by saying a name.
Getting started with Sprint PCS Voice Command
ᮣ Press
to contact Sprint Customer Service,
activate the service, and set up your account right
from your Sprint PCS Phone. (There is a monthly
charge for Sprint PCS Voice Command.)
Setting up your Personal Address Book
1. Press
. Follow the system prompts. (You’ll
hear a tone followed by the prompt “Ready.”)
2. Say “Add Name” to begin setting up your Personal
Address Book.
Making a call with Sprint PCS Voice Command
1. Press
. (You’ll hear a tone followed by the
prompt “Ready.”)
2. After the prompt, say “Call” and the name of the
person or the number you want to call. (Your request
will be repeated and you will be asked to verify.)
3. Say “Yes” to call the number or person. Say “No”
to cancel.
35
Sprint PCS VisionSM
Getting Started With Sprint PCS Vision
To access detailed instructions on using Sprint PCS Vision
phone’s complete User’s Guide.
To launch a Sprint PCS Vision connection:
1. Press
.
2. Highlight Web and press
. (The browser will launch
and display the Sprint PCS Vision home page.)
Tip:
Selecting Always Auto-Connect configures your phone to
bypass the selection screen in the future.
3. From the Sprint PCS Vision home page, press
to
view the following:
1. Home
2. Forward
3. Mark this Page
4. View Bookmarks
5. Search
6. History
7. Go to URL
8. Show URL
9. Refresh this page
10. About Browser
11. Restart Browser
12. Preferences
36
4. Use your navigation key to scroll around and select
from a variety of online services.
5. End or exit your browser session by pressing
.
Note: For information on charges associated with features that use
a Sprint PCS Vision connection, refer to your Sprint PCS
Service Plan.
Sprint PCS Vision Services
With Sprint PCS Vision, you will have access to
applications that let you stay in touch with family and
friends, have fun, stay informed on the go, and make your
phone unique. Features such as Web access, graphically-
enriched games, and sending/receiving digital pictures and
videos will be available on select Sprint PCS Phones
through the Sprint Nationwide PCS Network.
Sprint PCS Picture MailSM
Take digital pictures with your Sprint PCS Vision
Picture Phone's built-in camera and send them to
email addresses or other Sprint PCS Vision Phones.
Messaging
Send and receive email and text messages or chat
on your Sprint PCS Vision Phone.
Games
Play exciting games with full-color graphics, sound,
and vibration.
Ringers
Personalize your Sprint PCS Vision Phone by
downloading and assigning different ringers to
numbers in your address book.
37
Screen Savers
Download unique images to use as screen savers or
make it easy to tell who’s calling by assigning
specific images to numbers in your contacts.
Web
Experience full-color graphic versions of popular
Websites from your Sprint PCS Vision Phone.
Accessing Sprint PCS Vision Services
Sprint PCS Vision User Name
your email address for Sprint PCS Mail. It is automatically
assigned to you when you sign up for Sprint PCS Service.
To find your user name:
1. Press
.
2. Highlight Settings and press
.
3. Press
for Phone Info
to display your user name.
4. Press
Once your phone is activated, you are signed in and ready
to connect to Sprint PCS Vision services at any time.
38
Sprint PCS Vision Symbols on Your Screen
Phone is not currently able to access Sprint PCS
Vision service features.
Connection is active (data is being transferred).
Outgoing calls can be made, but incoming calls go
directly to your voicemail.
Connection is dormant. Your phone is connected,
but no data is currently being transferred. Voice
calls can be sent and received.
Sprint PCS Vision Billing Information
See your service plan for details on Sprint PCS
Vision billing.
39
Your Phone’s Special Features
Built-in Camera
Your PM-A740 by Samsung comes with an easy-to-use built-
in camera, which allows you to instantly take, view, and
share pictures with your friends and family.
Below are some basic instructions to get you started with
your camera. For complete information on how to use
your phone’s camera and all its options, see the online
To take a picture:
1. With the clamshell open, press and hold
to activate
now ready to take a picture.)
2. Press
left or right to increase or decrease the
zoom level.
3. Using the phone’s main LCD as a viewfinder, aim the
camera lens at your subject.
4. Press
to take the picture.
5. Press
to return to Camera mode.
40
To share Sprint PCS Picture MailSM
:
1. With the clamshell open, press
to view the
Pictures menu.
2. Press
3. Use the navigation key to select In Camera and
press
4. Use the navigation key to highlight the desired image
and press to place a check mark in the box next
to the desired image.
for My Pictures.
.
5. Press
for Send Msg.
To select multiple pictures, press
in the upper right corner of the image. Highlight the next
to place a check mark
Note:
image and press
again. Continue until all desired
images are selected.
6. Select the desired Send To option and press
7. Enter a mobile number and/or email address and press
. (Press twice to send the picture immediately
.
or follow the remaining steps to add Audio, a Text
Message, and more than one picture.)
8. Press
down to highlight the field under Audio and
press
.
9. Press
to begin the recording. (Press
when
finished or press
to skip and return to the
Preview menu.)
10. Press the navigation key down to highlight the field
under Message and press for Add.
11. Enter the text message using the keypad. (When
finished, press for Next.)
41
12. Press the navigation key down to highlight the Picture
section and press for Change.
13. Highlight the picture you wish to include and press
to place a check mark in the upper left corner of
the image. (Continue until all desired pictures are
selected and press
for Next.)
14. Press for Send.
The first time you share Sprint PCS Picture Mail, you will be
prompted to establish a Sprint PCS Picture Mail Website
account and password. Enter a four- to eight-digit password
Note:
and press
. Once you receive confirmation, you may
continue to upload and share pictures.
If your service plan does not include Sprint PCS Picture Mail,
you will first be prompted to subscribe to the service for an
additional monthly charge.
Once your account is established, you may view and manage
Tip:
your pictures online at
, or on your
picturemail.sprintpcs.com
phone by pressing the camera button and selecting Online
Pics.
To delete pictures:
1. With the clamshell open, press
to view the
Pictures menu.
2. Press
for My Pictures.
3. Use the navigation key to select In Camera and
press
.
4. Press
for Erase.
5. Use the navigation key to select Erase This or Erase All
and press
.
42
To assign pictures to phone tasks:
1. With the clamshell open, press
to view the
Pictures menu.
2. Press
3. Use the navigation key to select In Camera and
press
4. Highlight the desired image using the navigation key
and press for Assign.
5. Use the navigation key to select one of the following:
for My Pictures.
.
Ⅲ
Picture ID to display the picture for incoming calls
from a specific Contact entry.
Ⅲ
Ⅲ
Screen Saver to display the picture as a screen saver.
Incoming Call to display the picture for all incoming
calls. You can select either With Caller ID or No Caller
ID.
6. Press
.
Have fun getting to know your camera and its features
before using it to capture important special events, such as
weddings, birthdays, or graduations. For complete details,
Tip:
43
Additional Features
Abbreviated Dialing
Abbreviated dialing allows you to enter a five- or six-digit
prefix for commonly used phone numbers. This allows you
to enter the last four or five digits of any phone number
and then use the five or six digit prefix to dial the number.
To set up Abbreviated dialing:
1. Press
.
2. Highlight Settings and press
.
3. Press
for Others.
4. Press
for Abbrev. Dial.
5. Use the navigation key to select On and press
.
6. Enter the five or six digit prefix number and
press
.
Contacts Match
Contacts Match allows you to enter the last 3-6 digits of a
phone number stored in the contacts and press
without having to enter the remaining digits.
to dial
To activate Contacts Match:
1. Press
.
2. Highlight Settings and press
.
3. Press
for Others.
4. Press
for Contacts Match.
5. Use the navigation key to select On and press
.
44
Voice Memo
The Voice Memo feature allows you to record and save up
to 10 one-minute long memos.
Scheduler
The built-in Scheduler offers several personal information
management features to help you manage your
busy lifestyle.
Location
Your Sprint PCS Phone is equipped with a Location
feature for use in connection with location-based services
that may be available in the future.
External Display
Your phone’s external LCD display allows you to monitor
the phone’s status and to see who’s calling without
opening the phone.
Alarm Clock
Allows you to set three different alarms using the
available phone ringers for the alert sound. The alarm
allows you to select: Daily, Once, Mon to Fri, or Sat & Sun.
Task List
Allows you to create up to nine different tasks and assign
each a priority level of low or high.
Memo Pad
Allows you to create up to nine, 64 character text memos
to remind yourself of important thoughts or ideas.
45
Accessories for Your Phone
Standard Battery
Provides up to 3.0 hours of continuous digital talk time (up
to 1.6 hours in analog) or up to 8 days of continuous digital
standby time (up to 16 hours in analog).
Standby and talk times will vary depending on phone usage
patterns and conditions. Battery power consumption
depends on factors such as network configuration, signal
strength, operating temperature, features selected, vibrate
mode, backlight settings, browser use, frequency of calls,
and voice, data, and other application usage patterns.
Note:
Extended Battery
Provides up to 4.0 hours of continuous digital talk time (up
to 2.2 hours in analog) or up to 12 days of continuous
digital standby time (up to 22 hours in analog).
Vehicle Power Adapter
This charging option enables you to power your phone
and charge the battery at the same time. Plugs into any
vehicle charging port.
Desktop Charger
Allows you to charge the phone in an upright position and
open while siting on a desk.
Hands-Free Headset
Allows you to use your phone with the optional earpiece.
46
Portable Hands-Free Car Kit
Increase vehicle safety by being able to drive and talk
with both hands on the wheel. Continuous charging
allows you the convenience of a charged battery at all
times. No complicated wired installations – just plug and
use from any vehicle power outlet.
Travel Adapter
This lightweight, compact charger plugs directly into
your phone to charge the battery while traveling. It plugs
into any standard 110-220V 60 Hz outlet.
Leather Case
Made of the highest quality of leather to provide secure
protection for your Sprint PCS Phone. Locking swivel clip
is included for maximum convenience and ease of use.
Holster
Sleek design holds your Sprint PCS Phone in the most
secure fashion. Locking swivel clip is attached for ease
of use.
How to Order
These and other accessories are available for purchase at
your local Sprint Store. You can also call the Sprint PCS
Accessory Hotline (1-800-974-2221) or visit
www.sprintpcs.com. Next day delivery is offered in
select areas.
47
48
Performance and Safety
Getting the Most Out of Your Reception
Keeping Tabs on Signal Strength
The quality of each call you make or receive depends on the signal
strength in your area. Your phone informs you of the current signal
strength by displaying a number of bars next to the signal strength
icon. The more bars displayed, the stronger the signal. If you’re inside
a building, being near a window may give you better reception.
Understanding the Power Save Feature
If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. If your phone is active, it
periodically rechecks service availability or you can check it yourself
by pressing any key. Anytime the Power Save feature is activated, a
message displays on the screen. When a signal is found, your phone
returns to standby mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it's
turned on, it receives and transmits radio frequency (RF) signals.
When you use your phone, the system handling your call controls the
power level. This power can range from 0.006 watts to 0.2 watts in
digital mode.
Knowing Radio Frequency Safety
The design of your phone complies with updated NCRP standards
described below.
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE)
and the American National Standards Institute (ANSI) joined in
updating ANSI's 1982 standard for safety levels with respect to human
exposure to RF signals. More than 120 scientists, engineers and
physicians from universities, government health agencies and
industries developed this updated standard after reviewing the
available body of research. In 1993, the Federal Communications
Commission (FCC) adopted this updated standard in a regulation. In
August 1996, the FCC adopted a hybrid standard consisting of the
50
existing ANSI/IEEE standard and the guidelines published by the
National Council of Radiation Protections and Measurements (NCRP).
Maintaining Your Phone’s Peak Performance
There are several simple guidelines to operating your phone properly
and maintaining safe, satisfactory service.
ⅷ
Hold the phone with the antenna raised, fully-extended and over
your shoulder.
ⅷ
ⅷ
ⅷ
ⅷ
Try not to hold, bend or twist the phone’s antenna.
Don’t use the phone if the antenna is damaged.
Speak directly into the mouthpiece.
Avoid exposing your phone and accessories to rain or liquid spills.
If your phone does get wet, immediately turn the power off and
remove the battery.
For the best care of your phone, only Sprint Authorized Personnel
should service your phone and accessories. Faulty service may void
the warranty.
Tip:
Maintaining Safe Use of and Access to Your Phone
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD
TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY
DAMAGE.
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone
without a hands-free device) is prohibited in some jurisdictions.
Laws vary as to specific restrictions. Remember that safety always
comes first.
When using your phone in the car:
ⅷ
Get to know your phone and its features, such as speed dial
and redial.
ⅷ
ⅷ
ⅷ
When available, use a hands-free device.
Position your phone within easy reach.
Let the person you are speaking to know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions.
ⅷ
Do not take notes or look up phone numbers while driving.
51
ⅷ
ⅷ
ⅷ
Dial sensibly and assess the traffic; if possible, place calls when
stationary or before pulling into traffic.
Do not engage in stressful or emotional conversations that may
divert your attention from the road.
Dial 911 to report serious emergencies. It’s free from your
wireless phone.
ⅷ
ⅷ
Use your phone to help others in emergencies.
Call roadside assistance or a special non-emergency wireless
number when necessary.
Purchase an optional hands-free car kit at your local Sprint Store, or
Tip:
SM
call the Sprint PCS Accessory Hotline at 1-800-974-2221 or by dialing
# 2 2 2 on your Sprint PCS Vision Phone.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any special
regulations in a given area. Turn your phone off in areas where use is
forbidden or when it may cause interference or danger.
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radiofrequency
(RF) signals. However, RF signals from wireless phones may affect
inadequately shielded electronic equipment.
RF signals may affect improperly installed or inadequately shielded
electronic operating systems and/or entertainment systems in motor
vehicles. Check with the manufacturer or their representative to
determine if these systems are adequately shielded from external RF
signals. Also check with the manufacturer regarding any equipment
that has been added to your vehicle.
Consult the manufacturer of any personal medical devices, such as
pacemakers and hearing aids, to determine if they are adequately
shielded from external RF signals.
Note:
Always turn off the phone in health care facilities and request
permission before using the phone near medical equipment.
52
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent possible
interference with aircraft systems, the U.S. Federal Aviation
Administration (FAA) regulations require you to have permission
from a crew member to use your phone while the plane is on the
ground. To prevent any risk of interference, FCC regulations prohibit
using your phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone off
when in a blasting area or in other areas with signs indicating two-
way radios should be turned off. Construction crews often use
remote-control RF devices to set off explosives.
Turn your phone off when you're in any area that has a potentially
explosive atmosphere. Although it's rare, your phone and accessories
could generate sparks. Sparks can cause an explosion or fire,
resulting in bodily injury or even death. These areas are often, but not
always, clearly marked. They include:
ⅷ
ⅷ
ⅷ
ⅷ
Fueling areas such as gas stations.
Below deck on boats.
Fuel or chemical transfer or storage facilities.
Areas where the air contains chemicals or particles such as grain,
dust or metal powders.
ⅷ
Any other area where you would normally be advised to turn off
your vehicle’s engine.
Note:
Never transport or store flammable gas, liquid or explosives in the
compartment of your vehicle that contains your phone or accessories.
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as they
could hurt themselves and others, damage the phone or make calls
that increase your Sprint PCS Invoice.
53
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your battery’s
performance.
ⅷ
Use only Sprint-approved batteries and desktop chargers. These
chargers are designed to maximize battery life. Using other
batteries or chargers voids your warranty and may cause damage.
In order to avoid damage, charge the battery only in temperatures
that range from 32º F to 113º F (0º C to 45º C).
Don’t use the battery charger in direct sunlight or in high humidity
areas, such as the bathroom.
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
Never dispose of the battery by incineration.
Keep the metal contacts on top of the battery clean.
Don’t attempt to disassemble or short-circuit the battery.
The battery may need recharging if it has not been used for a long
period of time.
ⅷ
ⅷ
It’s best to replace the battery when it no longer provides
acceptable performance. It can be recharged hundreds of times
before it needs replacing.
Don’t store the battery in high temperature areas for long periods
of time. It’s best to follow these storage rules:
Less than one month:
4º F to 140º F (-20º C to 60º C)
More than one month:
4º F to 113º F (-20º C to 45º C)
Disposal of Lithium Ion (LiIon) Batteries
For safe disposal options of your LiIon batteries, contact your nearest
Sprint authorized service center.
Special Note: Be sure to dispose of your battery properly. In some
areas, the disposal of batteries in household or business trash may
be prohibited.
Note:
For safety, do not handle a damaged or leaking LiIon battery.
54
Acknowledging Special Precautions and the
FCC Notice
FCC Notice
This phone may cause TV or radio interference if used in close
proximity to receiving equipment. The FCC can require you to stop
using the phone if such interference cannot be eliminated.
Vehicles using liquefied petroleum gas (propane or butane) must
comply with the National Fire Protection Standard (NFPA-58).
For a copy of this standard, contact the National Fire Protection
Association, One Batterymarch Park, Quincy, MA 02269,
Attn.: Publication Sales Division.
Cautions
Any changes or modifications to your phone not expressly approved
in this document could void your warranty for this equipment and
void your authority to operate this equipment. Only use approved
batteries, antennas and chargers. The use of any unauthorized
accessories may be dangerous and void the phone warranty if said
cause damage or a defect to the phone.
Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting, bending or
sitting on it.
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you
wear a handset on your body, use the Sprint supplied or approved
carrying case, holster or other body-worn accessory. If you do not
use a body-worn accessory, ensure the antenna is at least 1.0 inch
(2.5 centimeters) from your body when transmitting. Use of non-
Sprint approved accessories may violate FCC RF exposure guidelines.
For more information about RF exposure, visit the FCC Website at
55
Specific Absorption Rates (SAR) for Wireless Phones
The SAR is a value that corresponds to the relative amount of RF
energy absorbed in the head of a user of a wireless handset.
The SAR value of a phone is the result of an extensive testing,
measuring and calculation process. It does not represent how much RF
the phone emits. All phone models are tested at their highest value in
strict laboratory settings, but when in operation, the SAR of a phone
can be substantially less than the level reported to the FCC. This is
because of a variety of factors including its proximity to a base station
antenna, phone design and other factors. What is important to
remember is that each phone meets strict federal guidelines. Variations
in SARs do not represent a variation in safety.
All phones must meet the federal standard, which incorporates a
substantial margin of safety. As stated above, variations in SAR values
between different model phones do not mean variations in safety. SAR
values at or below the federal standard of 1.6 W/kg are considered safe
for use by the public.
The highest reported SAR values of the Sprint PCS VisionSM Picture
Phone PM-A740 by Samsung® are:
AMPS mode (Part 22):
Head:1.28 W/kg; Body-worn: 1.25 W/kg
Sprint PCS mode (Part 24):
Head: 1.05 W/kg; Body-worn: 1.04 W/kg
FCC Radiofrequency Emission
This phone meets the FCC Radiofrequency Emission Guidelines.
FCC ID number: A3LSPHA740. More information on the phone's SAR
can be found from the following FCC Website: http://www.fcc.gov/oet/
fccid.
56
Owner’s Record
The model number, regulatory number and serial number are located
on a nameplate inside the battery compartment. Record the serial
number in the space provided below. This will be helpful if you need
to contact us about your phone in the future.
Model: Sprint PCS VisionSM Picture Phone PM-a740
by Samsung®
Serial No.:
User’s Guide Proprietary Notice
CDMA Technology is licensed by QUALCOMM Incorporated under
one or more of the following patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865 5,544,196 5,657,420 5,101,501
5,267,261 5,414,796 5,504,773 5,535,239
5,600,754 5,778,338 5,228,054 5,337,338
5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073
T9 Text Input is licensed by Tegic Communications and is covered by
U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other
patents pending.
User’s Guide template version 3D (09-01-03)
57
Terms and Conditions
& Warranty Information
Terms and Conditions of Services
(Effective June 30, 2004)
Thanks for choosing Sprint. These terms and conditions are part of
your agreement with Sprint for Sprint PCS Services.
Please note these terms may not be the most current version. You can
get a current version of the terms on our website at www.sprintpcs.com
or by requesting a copy from us at 1-888-211-4PCS
A para solicitar esta literatura en español, por favor contactar a
1-888-211-4PCS (4727).
General. This agreement ("Agreement") covers the terms on which we
agree to provide and you agree to accept any service or product we
make available to you, including your wireless services, wireless
devices, etc. (collectively "Services"). You accept this Agreement when
you do any of the following: (a) provide your written or electronic
signature; (b) accept through an oral or electronic statement; (c)
attempt to or in any way use any of the Services; (d) pay for any
Services; or (e) open any materials or package that says you are
accepting when you open it. The Agreement includes the terms in this
document together with the terms associated with the Services you
select (as described in our marketing materials, e.g., service plan
brochures, or on our website). You represent that you are at least 18
years old. In this document, we use the words "we," "us," "our" or
"Sprint" to refer to Sprint Spectrum L.P. and its affiliates doing business
as Sprint PCS.
Agreement. We may change the Agreement at any time with notice.
Any changes to the Agreement are effective when we publish them. If
you use our Services or make any payment to us on or after the
effective date of the changes, you accept the changes. If we change a
material term of the Agreement and that change has a material adverse
effect on you, you may terminate the Agreement without an Early
Termination Fee by calling 1-888-567-5528 within 30 days after the
58
changes go into effect. You understand and agree that taxes,
Universal Service fees and other charges imposed by the government
or based on government calculations may increase or decrease on a
monthly basis, and that this paragraph does not apply to any
increases in such taxes, Universal Service fees or other charges.
Activating Service. Before activation, we may check your credit and
verify your identity. You must have and maintain satisfactory credit to
receive and continue to receive Services. We may charge a
nonrefundable activation fee, deposit, prepayment or other fee to
establish or maintain Services.
Term Commitments. Unless we specifically tell you otherwise, our
service plans require that you maintain service for a minimum term
("Term Service Plan"), usually 1 or 2 years. After satisfying this
minimum term, your service plan will continue on a month-to-month
basis unless you have agreed to extend the term for additional
period(s). Certain service, promotional or product offers may require
that you agree to or extend a Term Service Plan. As discussed below,
we may charge you an Early Termination Fee if you deactivate a Term
Service Plan before the end of the term.
Using Services. You agree to not use our Services in an unlawful,
fraudulent or abusive manner. You may not resell or lease Services to
anyone. Sprint is not responsible for any opinions, advice,
statements, services applications or other information provided by
third parties and accessible through our various Services, including
the internet. Neither Sprint, its vendors or licensors guarantees the
accuracy, completeness or usefulness of information that is obtained
through these Services. You are responsible for evaluating such
content.
You are also responsible for any use of our Services through any wireless
device on your account including, but not limited to, use by children or
minors. We strongly recommend that you closely monitor any such usage.
Changing Services. Changes to Services will generally be effective at
the start of your next full invoicing cycle. In certain instances, the
changes may take place sooner, in which case your invoice will
reflect pro-rated charges. Certain changes may be conditioned upon
payment of an Early Termination Fee or certain other charges.
59
Termination of Services. Consistent with this Agreement: (a) we may
terminate Services at any time with notice to you and, in certain
instances, without notice; and (b) you may terminate Services at any
time with prior notice to us. Except as otherwise provided in this
Agreement, IF YOU TERMINATE YOUR TERM SERVICE PLAN EARLY, OR
WE DO SO FOR GOOD CAUSE, YOU WILL BE REQUIRED TO PAY THE
APPLICABLE EARLY TERMINATION FEE ASSOCIATED WITH YOUR
SERVICES. We will not charge an Early Termination Fee for
deactivations consistent with our Return Policy or for service plans
being provided on a month-to-month basis. If any Services are
terminated before the end of your current invoicing cycle, we will not
prorate charges to the date of termination, and you will not receive a
credit or refund for any unused Services.
Wireless Devices, Numbers & E-mail Addresses. We did not
manufacture your wireless device and we are not responsible for any
defects or for the acts or omissions of the manufacturer. The only
warranties on your device are any limited warranties extended by the
manufacturer directly to you or passed on to you through us. Your
device may not accept Services directly from any other carrier. You do
not have any rights to any number, e-mail address or other identifier
we may assign to your device or account; you may not modify, change
or transfer any of these except as we allow or as allowed for by law. In
certain instances, you may transfer your number from another carrier
to us, or from us to another carrier. We do not guarantee that transfers
to or from us will be successful. If you transfer your number away from
us, the terms of this Agreement (e.g., Early Termination Fee, etc.) still
apply. If a transfer to Sprint is not successful, you will be responsible
for any discounts provided to you with the purchase of your device.
additional important information on number transfers.
Coverage. Available coverage areas for Services are generally identified
coverage on our digital network (the "Sprint Nationwide PCS
Network") as well as coverage we make available to you through
agreements with other carriers ("off network" or "roaming" coverage).
All coverage maps are high level representations of outdoor coverage and
there are gaps in coverage within areas shown as covered on the maps.
60
Coverage is not available everywhere, nor can we guarantee you will
receive coverage at all times, or without interruptions or delays (e.g.,
dropped calls, blocked calls, etc.) in the coverage areas we identify. Actual
coverage and quality of Services may be affected by conditions within or
beyond our control, including network problems, software, signal strength,
your equipment, structures (including buildings in which you may be
located), atmospheric, geographic, or topographic conditions.
Roaming Coverage. You are roaming anytime your phone indicates
that you are roaming. Roaming coverage is only available with certain
devices and, unless included as part of your Services, will result in
additional charges. Roaming calls placed "manually" (through an
operator or with a credit card) will always incur separate and
additional charges. Depending on your phone settings, you may
automatically roam if there is a gap or interruption in coverage within
the Sprint Nationwide PCS Network coverage area and roaming
coverage areas. See your phone guide for how to adjust phone
settings. Certain features and services may not be available in
roaming coverage areas (including PCS Vision, voicemail, call
waiting, call forwarding, etc.).
Charges. Carefully review the terms of your Services. You will be
assessed charges based on the terms of your Services including,
without limitation, monthly recurring charges and charges based on
actual usage (e.g., charges for long distance, roaming, call forwarding,
directory assistance, etc.). Airtime and other time based usage
charges are calculated from when your device first initiates contact
with a network until the network connection is broken, whether or
not you were actually successful in connecting to the intended
destination. However, you will not be charged for voice calls that ring
and do not pick up, or if you get a busy signal. For voice calls
received by your device, you are charged from the time shortly
before the phone starts ringing until the call is terminated. You are
charged for an entire voice call based on the time period in which the
call is initiated. Partial minutes of use are rounded up to the next
minute.
Sprint PCS Vision Charges. Vision usage is measured in bytes, not in
minutes. Bytes are rounded up to kilobytes. Usage rounding occurs at
the top of each clock hour while in a session and at the end of each
61
session and is then charged to you based on the terms of your Services.
Depending on your Services, usage may be charged against an
allowance or on a fixed price per kilobyte. Usage charges may be
rounded up to the next cent at monthly or other intervals. In certain
instances, you may not know that your session has not ended. As long
as your device is connected to our network, you will incur data usage
charges. You will be charged for all data directed to the internet
address (or "IP address") assigned to your device, regardless of who
initiates the activity or whether your device actually receives the data.
This includes, but is not limited to, the amount of data associated with
the particular information/item (e.g. game, ringer, email, etc.),
additional data used in accessing, transporting and routing this
information/item on our network, data from partial or interrupted
downloads, re-sent data, and data associated with unsuccessful
attempts to reach websites or use applications. Based on these and a
number of other factors (e.g., the specific application, network
performance, etc.) data used and charged to you will vary widely, even
for the same activity. Estimates of data usage – for example, the size of
downloadable files – will not be accurate or a reliable predictor of
actual usage. Your invoice will not separately identify the number of
kilobytes attributable to your use of specific sites, sessions or services.
Taxes and Surcharges. We invoice you for taxes, fees and other
charges levied by or remitted directly to federal, state, local or foreign
governments including, without limitation, sales, gross receipts,
Universal Service, use, and excise taxes. If you claim any tax
exemption, you must provide us with a valid tax-exempt document.
Tax exemptions are not applied retroactively. We also invoice you for
surcharges that we collect and keep to pay for the costs of complying
with government programs such as number pooling and portability,
and Enhanced 911 service; these charges are not the taxes nor
government imposed assessments.
Invoicing & Payment. Invoicing cycles and dates may change from
time to time. Monthly recurring and related charges for Services are
generally invoiced one invoicing cycle in advance. Other charges are
invoiced soon after they are incurred. Most usage is generally applied
to the invoicing cycle in which they are incurred, but in some
instances may be applied to subsequent invoicing cycles. You are
62
responsible for all charges associated with any device activated on
your account, regardless of who used the device. You must pay all
charges by the due date on the invoice. Past due amounts accrue late
charges until paid at the rate of 5% per month or at the highest rate allowed
by law and may result in immediate suspension of your account. If you
agree to any auto-payment option through banking or credit account,
we may initiate payment from the account for all amounts we invoice
you without additional authorization or notice. Based on your credit
or payment history, we may require certain forms of guaranteed
payment as a condition of maintaining Services. If we invoice you for
amounts on behalf of a third-party, payments received are first
applied to amounts due to us. You may be charged additional fees for
certain methods of payment and for payments denied by a financial
institution. Acceptance of payments (even if marked "paid in full")
does not waive our right to collect all amounts that you owe us.
Disputed Charges. Disputes concerning any charges invoiced must
be raised within 60 days of the date of the invoice. You accept all
charges not disputed in this time period. Disputes can only be made
by calling or writing us as directed on your invoice.
Account Spending Limit & Deposits. We may impose an account
spending limit ("ASL") on any account without notice. We will notify
you of an ASL based on your credit or payment history and may
reduce the ASL at any time with prior notice. An ASL should not be
relied on to manage usage on your account. We may suspend an
account without prior notice when the account balance reaches the
ASL, even if the account is not past due. Services can be restored
upon payment of an amount that brings the account balance below
the ASL and any past due amounts. If we require a deposit for you to
establish or maintain an account, we will hold the deposit as partial
guarantee of payment for Services. We may change the deposit
amount at any time with notice for good reason. Except as we allow,
a deposit may not be used to pay any invoice or delay payment. The
deposit amount, the length of time we hold the deposit and changes
to the deposit amount are determined based on your credit and
payment history. The rate of interest, if any, on the deposit is subject
to change. We may mix deposits with our other funds. If your
account is terminated for any reason, we may without notice apply
63
your deposit to any outstanding charges. We may send any remaining
deposit amounts to your last known address within 75 days after
account termination. If the funds are returned to us, you may claim
these funds for one year from the date of return. Any money held
during this one-year period will not accrue interest for your benefit
and are subject to a servicing fee charged against the balance. You
forfeit any portion of the money left after the one-year period.
Other Sprint PCS Vision Terms. You will not receive voice calls while
using Vision. Vision is not available for use with server devices or host
computer applications, other systems that drive continuous heavy
traffic or data sessions, or as substitutes for private lines or frame relay
connections. Unlimited Vision plans/options may not be used with
Sprint PCS phones or smart phones being used as a modem in
connection with other equipment (e.g., computers, etc.) through use
of connection kits or other phone-to-computer/PDA accessories, or
Bluetooth or other wireless technology. We may terminate services
without notice for any misuse. You may have access to certain games,
ringers, screen savers and other items on our Vision site ("Premium
Services") that are available for an additional charge. You will be billed
for Premium Service purchases on your Sprint PCS invoice based on
the charges as specified at purchase. Subject to the terms of the
content purchased, we may delete premium and non-premium items
downloaded to any storage areas we may provide, including any
pictures, games and other content. We may limit the amount of
Premium Services you may purchase in a specific timeframe (month,
week, day, or other time period).
Voice Command. Calls to 911 or similar emergency numbers cannot be
placed through the Voice Command feature. See our printed in-store
information on this option.
Wireless Web. Wireless Web Services may be available depending on
your device and Service plan/option. This is not a Vision service. Usage
is calculated on minutes used and generally deducts from your Service
plan minutes. See our printed in-store materials or visit
www.sprintpcs.com for additional important information on this option.
64
Lost or Stolen Equipment. If your device is lost or stolen, please notify
us immediately by calling 1-888-211-4PCS. You are responsible for all
charges incurred before you notify us of the loss or theft. You agree to
cooperate reasonably with us in investigating suspected unlawful or
fraudulent use.
Messaging. You may incur charges in accessing, sending or receiving
messages on your device. We may impose limits on the number of
voicemail, text, email or other messages that can be retained through
your account. Indicators of messages on your device, including
mailbox icons, may not always provide an up to date indication of
new messages and you may at times need to manually reset or clear
your mailbox indicator. Legitimate messages may be interrupted by
software aimed at prevention of SPAM or similar messages.
Caller ID. If you do not want people you call to receive the number
assigned to your phone, call us at 1-888-211-4PCS for information
about automatic Caller ID blocking. The number assigned to your
phone can be blocked on a per-call basis by dialing *67 + Destination
Number + TALK (or similar key). Caller ID blocking is not available
when using Vision or Wireless Web services.
TTY Access. A TTY (also known as TDD or Text Telephone) is a
telecommunications device that allows people who are deaf or hard
of hearing, or who have speech or language disabilities, to
communicate by telephone. TTY doesn't work with all devices. If
you have a TTY-capable device, it may not function effectively, or at
all, when attempting 911 calls and should not be relied on for such
calls.
Disclaimer of Warranties. WE MAKE NO REPRESENTATIONS OF
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT
ALLOWED BY LAW) ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
CONCERNING YOUR SERVICES OR WIRELESS DEVICE. WE DO NOT
PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES AND YOU
AGREE TO HOLD US HARMLESS FOR ALL SUCH PROBLEMS.
Limitation of Liability. Neither we nor our vendors, suppliers or
licensors are liable for any damages arising out of or in connection
with any: (a) act or omission by you, or another person or company;
65
(b) providing or failing to provide Services, including deficiencies or
problems with your wireless device, our network coverage or Services
(e.g., dropped, blocked, interrupted calls/messages, etc.); (c) traffic or
other accidents, or any health-related claims allegedly arising from the
use of Services, any wireless devices or related accessories; (d) content
or information accessed while using our Services, such as through the
internet; (e) interruption or failure in accessing or attempting to
access emergency services from your phone, including through 911,
E911 or otherwise; or (f) events due to factors beyond our control,
including acts of God (including, without limitation, weather-related
phenomena, fire or earthquake), war, riot, strike, or orders of
governmental authority. In the event we are found to be responsible to you
for monetary damages relating to the Services (including wireless devices),
you agree that any such damages will not exceed the pro-rated monthly
recurring charge for your Services during the affected period.
NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO
CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY
NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION
WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES OR
OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES,
INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF
BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND SERVICES.
THIS SECTION SURVIVES TERMINATION OF THIS AGREEMENT.
MANDATORY ARBITRATION OF DISPUTES. INSTEAD OF SUING IN
COURT, YOU AND SPRINT AGREE TO ARBITRATE ANY AND ALL
CLAIMS, CONTROVERSIES OR DISPUTES AGAINST EACH OTHER
ARISING OUT OF OR RELATING TO THIS AGREEMENT, INCLUDING,
WITHOUT LIMITATION, THE SERVICES, ANY PHONES/EQUIPMENT,
OR ADVERTISING, EVEN IF IT ARISES AFTER YOUR SERVICES HAVE
TERMINATED, AND INCLUDING CLAIMS YOU MAY BRING AGAINST
SPRINT'S EMPLOYEES, AGENTS, AFFILIATES OR OTHER
REPRESENTATIVES, OR THAT SPRINT MAY BRING AGAINST YOU
("CLAIMS"). THE FEDERAL ARBITRATION ACT APPLIES TO THIS
AGREEMENT AND ITS PROVISIONS, NOT STATE LAW, GOVERN ALL
QUESTIONS OF WHETHER A CLAIM IS SUBJECT TO ARBITRATION.
THIS PROVISION DOES NOT PREVENT EITHER YOU OR SPRINT
66
FROM BRINGING APPROPRIATE CLAIMS IN SMALL CLAIMS COURT,
BEFORE THE FEDERAL COMMUNICATIONS COMMISSION OR A
STATE PUBLIC UTILITIES COMMISSION.
YOU AND SPRINT FURTHER AGREE THAT NEITHER SPRINT NOR
YOU WILL JOIN ANY CLAIM WITH THE CLAIM OF ANY OTHER
PERSON OR ENTITY IN A LAWSUIT, ARBITRATION OR OTHER
PROCEEDING; THAT NO CLAIM EITHER SPRINT OR YOU HAS
AGAINST THE OTHER SHALL BE RESOLVED ON A CLASS-WIDE
BASIS; AND THAT NEITHER SPRINT NOR YOU WILL ASSERT A
CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE
ELSE. IF FOR ANY REASON THIS ARBITRATION PROVISION DOES
NOT APPLY TO A CLAIM, WE AGREE TO WAIVE TRIAL BY JURY.
A single arbitrator engaged in the practice of law will conduct the
arbitration. The arbitration will be filed with and the arbitrator will
be selected according to the rules of either JAMS or the National
Arbitration Forum ("NAF"), or, alternatively, as we may mutually
agree. We agree to act in good faith in selecting an arbitrator. The
arbitration will be conducted by and under the then-applicable rules
of JAMS or NAF, wherever the arbitration is filed or, if the arbitrator is
chosen by mutual agreement of the parties, the then-applicable rules
of JAMS will apply unless the parties agree otherwise. All expedited
procedures prescribed by the applicable rules will apply. We agree to
pay our respective arbitration costs, except as otherwise required by
rules of JAMS or NAF, as applicable, but the arbitrator can apportion
these costs as appropriate. The arbitrator's decision and award is final
and binding, and judgment on the award may be entered in any court
with jurisdiction.
If any party files a judicial or administrative action asserting a claim
that is subject to arbitration and another party successfully stays such
action or compels arbitration, the party filing that action must pay
the other party's costs and expenses incurred in seeking such stay or
compelling arbitration, including attorneys' fees.
If any portion of this Mandatory Arbitration of Disputes section is
determined to be invalid or unenforceable, the remainder of the
Section remains in full force and effect.
67
Miscellaneous. You may notify us by calling us at 1-888-211-4PCS, or
use that number to get our current address for written notice. We may
send you notice to your last known address in our invoicing records, or
by calling leaving you a voice message on your wireless device or
home phone. Properly addressed written notice is effective three days
after deposit in the U.S. mail, postage prepaid. This Agreement is
governed by and must be construed under federal law and the laws of
the State of Kansas, without regard to choice of law principles. If
either of us waives or fails to enforce any requirement under this
Agreement in any one instance, that does not waive our right to later
enforce that requirement. If any part of this Agreement is held invalid
or unenforceable, the rest of this Agreement remains in full force and
effect. Section headings are for descriptive, non-interpretive purposes
only. You may not assign this Agreement to any other person or entity
without our prior written approval. This Agreement (including any
referenced documents and attachments) makes up the entire
agreement between us and replaces all prior written or spoken
agreements.
Terms of Picture Mail Service
The Picture Mail service (“Service”) – including access to and use of
Sprint under the following terms and conditions and incorporate the
Terms and Conditions of Service provided with your Sprint PCS Phone
User’s Guide, terms regarding copyright and trademark matters, and
other terms relating to the use of our services. Your use of the Service
indicates your acceptance of all of these terms (collectively “Terms”).
Sprint may change these Terms from time to time at our discretion
with or without notice to you. Any changes will be posted on the
Service.
1. Eligibility
The Service is provided to individuals who are at least 18 years old and
to minors who have parental permission. We encourage parents and
guardians to take an active role in protecting the privacy and security
of their children. If you as a parent have any concerns regarding this
68
2. Membership Fees
Picture Mail is available at an additional monthly charge (in addition
to any charges you may pay for Sprint PCS Vision services) through
Sprint and provides you basic services, such as the ability to store and
share pictures taken on select Sprint PCS Vision Picture Phones or
devices. Additional features or services (beyond basic services) may
also be available from time to time for an additional charge. If you
have previously not signed up for the Service with activation of your
Sprint PCS Service Plan, you may add this Service to your account for
an additional monthly charge through a Sprint PCS Vision Picture
Phone.
3. Picture Mail Password
We will have access to your Picture Mail Password and User Name.
We may remind you of your password, at your request, by sending an
email to the address you used when creating your account. We will
not disclose your Picture Mail Password to third parties, but we may
access your account if necessary to maintain the Service, to comply
with lawful requests from governmental authorities, or in response to
court orders, subpoenas, complaints.
4. Photo Loss
Sprint does not warrant that pictures or albums stored will not be
deleted, modified or damaged. If pictures or images are particularly
valuable, have sentimental or other intangible value or are otherwise
unique or irreplaceable, reliable storage alternatives should be used,
including hard copy duplication and electronic back up and storage.
5. Use of Related Software
Any software that is provided for download and installation on your
personal computer or electronic device in connection with the
Service is licensed under the terms and conditions of a separate
software license agreement. These license agreements are available
for your review upon download, installation and/or use of that
software.
6. Use of Picture Mail
Solely for the purposes of displaying your pictures to selected
persons and fulfilling your print orders, you grant us permission to
use, download, upload, copy, print, display, reproduce, modify,
69
publish, post, transmit and distribute any material included in your
albums.
7. Member Conduct
(a) In consideration for use of the Service, you agree to provide true,
accurate, current and complete information about you as prompted
during the registration process, and to maintain and update this
information to keep it true, accurate, current and complete.
(b) You are responsible for maintaining the confidentiality of your
Picture Mail Password and Account, and you agree to be fully
responsible for all activities which occur through anyone's use of your
Picture Mail Password or account, whether or not authorized by you.
You agree to notify Sprint immediately of any unauthorized use of your
password or account or any other breach of security.
(c) You must provide at your own expense all equipment and software
required to use the Service, including computer and photography
equipment, application software, modems, and access to the Internet.
We are not responsible for delays resulting from incompatibility of
such equipment and software, or from improper configuration or
maintenance of such equipment and software.
(d) While we do not control the content of any member submissions to
the Service and do not have any obligation to monitor such content, if
we have any reason to believe that any language, content, graphics or
other materials contained within your content is inappropriate, we
may, in our sole discretion, refuse to process any print orders, remove
your pictures from our servers, suspend your account, restrict access
to it, remove content from it, or terminate it.
(e) You agree (1) not to use the Service for illegal purposes; (2) not to
interfere with or disrupt the Service or servers or networks or software
or data connected to the Service; (3) to comply with all requirements,
procedures, policies and regulations of networks connected to the
Service; and (4) to comply with all applicable laws regarding the
transmission of technical data exported from the United States. You
agree to abide by all applicable local, state, national, and international
laws and regulations in your use of the Service and in your use of any
software downloaded from the Service, including, without limitation,
copyright, trademark, obscenity and defamation laws.
70
(f) You agree not to interfere with the use and enjoyment of the
Service by other users of the Service. You agree not to attempt to
gain unauthorized access to other computer systems or networks
connected to the Service.
(g) You agree not to transmit through the Service, or upload to it (1)
any pictures or other content in violation of the copyrights, privacy
rights or other rights of any other person; (2) any unlawful, harassing,
libelous, privacy invading, abusive, hateful, threatening, harmful,
vulgar, defamatory, obscene or otherwise objectionable material of
any kind; (3) any material that violates the rights of another,
including, but not limited to, the intellectual property rights of
another; (4) any material that harms minors; (5) any material that
violates any applicable local, state, national, or international law or
regulation; or (6) “junk mail,” “spam,” “chain letters,” or unsolicited
mass distribution of email.
8. Privacy Statement
In order to register you as a member of the Service, we ask you to
supply us with some basic information (email address, user selected
Picture Mail Password, name) during the registration process and,
occasionally, at other times while using the Service. All uses of your
information will be in accordance with our privacy policy, as set
forth in the following Privacy Policy. As this policy may be updated
from time to time, a current version can be found at
PRIVACY POLICY
(a) Sprint respects the privacy of its customers, and other individuals
and businesses using the Websites owned and operated by Sprint and
its Affiliates (“Sprint Websites”). This updated Privacy Policy effective
October 22, 2001, is to keep you informed about the types of
information collected on Sprint Websites and how the information is
used and protected. The revised Privacy Policy includes information
about advertisements on Sprint Websites and access to your account
information.
Sprint protects the privacy of its local, long distance and wireless
customers consistent with the Federal Telecommunications Act and
71
rules and regulations issued by the Federal Communications
Commission.
Sprint's Privacy Policy for its high speed Internet services can be
There are two types of information that may be exchanged between
the Sprint site and the user during each visit to a Sprint site. They are:
1. General technical data transmitted between your computer and
the Sprint site that does not identify you personally.
2. Personally identifiable information that you voluntarily share. The
types of personally identifiable information that you might share
include your name, address, phone number, email address and
credit card number.
(b) Anonymous Information
In order to provide you with the information and services that you
look for from the Sprint Websites, Sprint gathers certain types of
information from you that are not personally identifiable. This is called
anonymous information and includes:
1. The type of Internet browser you use when you visit
2. The types of computer operating system you use
3. The search engine you use to access the Sprint Websites (such as
“AOL.com,” “Yahoo.com” or “Go.com”)
4. The specific Sprint Website that you visit (sprint.com,
sprintpcs.com, etc.).
The anonymous information collected is not associated with you
personally or your business. Sprint uses this anonymous information in
the aggregate to improve Sprint Websites and the services we provide
through those sites.
(c) Use Of Cookies
Sprint Websites may use “cookies” to collect the anonymous
information described in this Privacy Policy. Cookies are bits of
encrypted data that are loaded by a Sprint server onto your computer
or other device when you visit a Sprint Website. The server can
retrieve the cookies the next time you visit a site and use them to
identify the computer as a return visitor. Sprint uses cookies to collect
72
non-personally identifiable information and generically track usage
patterns on the Sprint Websites in order to monitor activity and
administer the sites. Sprint also uses information obtained from
cookies to improve Sprint Websites, and make decisions concerning
advertising, product offerings and services. Most users can disable
cookies from their Internet browsers, receive a warning before a
cookie is placed on their computer, and erase all cookies from their
computer hard drives by following the instructions provided by the
browser.
(d) Advertisements On Sprint Websites
Advertising companies deliver ads on some Sprint Websites. You
should be aware that when you click on these ads, the advertising
companies may also deploy cookies to receive anonymous
information about ad viewing by Internet users on Sprint Websites
and other Websites. This information is associated with your Web
browser, but cannot be associated with your name or email address
without your permission. Therefore, advertising companies may
know where your computer goes on the Web, but they do not know
who you are unless you tell them. Sprint does not provide personally
identifiable information about its customers or Sprint Website visitors
to these advertising companies.
(e) Personally Identifiable Information
Sprint may ask you to provide what is often referred to as “personally
identifiable information” such as your name, address, telephone
number and email address when you use Sprint Websites to:
purchase a service or product online, enter a contest or sweepstakes,
ask to receive information, respond to a survey, register with a Sprint
Website, access your account, ask for a personalized service, request
customer service online, or apply for a job. You always have the
alternative of mailing or calling Sprint with the information requested
if you do not wish to provide it online. Personally identifiable
information provided at a Sprint Website to order Sprint services
other than Internet services will be protected in the same manner as
when the information is provided by other means such as over the
telephone or by mail. We protect customer information obtained
from the local, long distance and wireless service customers of Sprint
consistent with federal laws governing telecommunications services
73
and with regulations issued by the Federal Communications
Commission. Sprint's Privacy Policy for its Internet services can be
We use personally identifiable information provided at a Sprint Website
in the following ways unless otherwise specified:
1. For its intended purpose (such as to complete an online order
for service).
2. To provide you with information about new Sprint PCS Products
and Services or products and services offered in conjunction with
Sprint business partners.
(f) Disclosure To Third Parties
Sprint will not sell or disclose to outside parties any personally
identifiable information obtained from a Sprint online service or the
registration at a Sprint Website without your consent except under the
following circumstances:
1. When required by law,
2. When disclosure is necessary to protect the safety of a customer,
third party or Sprint's property,
3. If it is required in connection with any sale or transfer of all or a
portion of Sprint's assets.
When Sprint uses agents, contractors or other companies to perform
services on its behalf, Sprint will require that they protect your
personally identifiable information consistent with this Privacy Policy.
Sprint may share the anonymous information described in this Privacy
Policy with third parties from time-to-time.
(g) Email Communications
Email is an increasingly popular communication tool through which
you and your business may communicate with Sprint. Likewise, Sprint
may use email to communicate with you, respond to your email, and to
tell you about new products and services. If you do not wish to receive
email promotions and new products and service announcements from
Sprint, please follow the instructions that appear at the end of the
email communication that you receive from Sprint to have your name
removed from the list.
74
(h) Security
Sprint utilizes several encryption methods to ensure that the data you
submit on any of the Sprint Websites is secure. Through this “secure
session,” information that you input into a Sprint online order form
will be sent and will arrive privately and unaltered at a Sprint server.
This security prohibits access to your information by other
companies and Web users.
(i) Children
Sprint does not intend to collect personally identifiable information
from individuals under 18 years of age. If Sprint becomes aware that a
user who is under 18 is using a Sprint Website, Sprint will specifically
instruct that individual that they are not to submit information on
Sprint Websites without a parent or guardian's consent. If a child has
provided Sprint with personally identifiable information without the
knowledge of Sprint, a parent or guardian of the child may contact
Sprint at [email protected] and Sprint will delete the child's
information from our existing files.
(j) Links
Some Sprint Websites contain links to other Websites that are owned
and operated by parties other than Sprint. Please be aware that this
Privacy Policy does not extend to any Websites other than those
owned and controlled by Sprint.
(k) Account Information
telephone or mail to verify your name, address, email address,
telephone number and/or billing information. Sprint will correct any
information that is inaccurate.
(l) Questions
If you have questions or comments regarding this Privacy Policy, you
personally identifiable information, and would like that information
deleted from our records, please contact us at our email address,
that information from our files.
75
(m) Updates
Sprint may amend this Privacy Policy from time-to- time. These
changes will be posted online.
9. Usage and Storage
We and our suppliers assume no responsibility for: (1) any full or
partial loss, deletion or failure to store your pictures or any other data;
(2) any notice or lack of notice of such loss, deletion or failure to store
your data; or (3) any correct or erroneous informing of or failure to
inform user of such loss, deletion or failure to store your data. From
time to time we may establish an upper limit on the size of data storage
that you are permitted to use on the Service and/or an upper limit on
the frequency or amount of usage that you are permitted on the
Service or related software. We may establish a reasonable period of
time (for example, three months) such that if you do not use the
Service at least once during such period, we may terminate the Service
to you for non-use, and delete pictures and other data that you may
have stored through the Service.
10. No Resale of Service or Software
Your membership account is intended only for personal,
noncommercial use. You agree not to reproduce, duplicate, copy, sell,
resell or exploit for any commercial purposes, any portion of the
Service, use of the Service, access to the Service, or related software.
11. Proprietary Rights
You agree that content, including but not limited to software, text,
pictures, graphics, video, music, sound, or other materials or
information, contained in the Service or contained in sponsor
advertisements or presented to you through the Service or advertisers
is protected by copyrights, trademarks, service marks, patents, or
other proprietary rights, laws, and/or treaties. You agree that you are
permitted to use such materials and information only as expressly
authorized by us or the true owner of the right in question and you
may not copy, reproduce, transmit, distribute, or create derivative
works of such materials or information without proper express,
written authorization from us or the true owner of the right in
question.
76
12. Changes to the Service and Termination of the Service
(a) We may change these Terms from time to time without notice to
you. Should you object to any of these Terms or any changes to them,
or should you become dissatisfied with the Service in any way, your
only recourse is to immediately: (1) discontinue use of the Service;
and (2) terminate the Service and notify us of the termination.
Termination of the Service may, in some instances, require you to
change your Sprint PCS Service Plan.
(b) We may discontinue the Service or any feature or portion of the
Service at any time, with or without notice. You agree that upon
modification or discontinuance of the Service, we may delete the
data you have stored on the Service.
(c) You agree that we may terminate your membership in the Service
and delete any and all information, posting, communications, albums
and pictures at any time, without notice, if we believe: (1) that you
have failed to use the Service at least once during a reasonable span
of time as determined by us; (2) that you have violated or acted
inconsistently with the letter or spirit of these Terms; (3) that you
have violated our rights or the rights of other users or parties; or (4)
that you have abused or misused the Service in any way, including
but not limited to exceeding any limits that we may place on the
amount of data that any individual may store on the Service.
(d) We reserve the right at all times to disclose any information posted by
you or any other user as necessary to satisfy any law, regulation or
governmental request, or to edit, remove, or refuse to post any
information or materials, in whole or in part, that in our sole discretion
are objectionable or in violation of these terms and conditions.
(e) Except as otherwise set forth in this provision, in the event your
Service is terminated we will make reasonable efforts to provide 30
days prior notice before may delete any data from the Service.
13. Disclaimers
(a) We hereby disclaim any and all responsibility or liability for the
accuracy, content, completeness, legality, reliability, operability or
availability of information or material in this Service. We further
disclaim any responsibility for the deletion, misdelivery, failure to
store or untimely delivery of any information or material. We disclaim
77
any responsibility for any harm resulting from downloading or
accessing any information or material through the Service. You agree
that you, the member, will bear all risk associated with any content
that you access.
(b) All processing of film, prints, slides, negatives or digital images is
subject to our Terms. You agree that your sole remedy for any damage
or loss of any materials that you submit to us for processing, printing,
storage, transmission or other handling, even if caused by negligence
or other fault, will only entitle you to replacement with a like amount
of unexposed film and processing. EXCEPT FOR THE EXCLUSIVE
REMEDY OF REPLACEMENT, THE HANDLING OF ANY FILM, PRINT,
SLIDE, NEGATIVE OR DIGITAL IMAGE IS WITHOUT WARRANTY OR
LIABILITY AND RECOVERY FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES IS EXCLUDED.
(c) THIS SITE AND ALL PRODUCTS, SERVICES AND CONTENT
PROVIDED THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE'
AND WITH NO WARRANTIES WHATSOEVER. TO THE FULLEST
EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM
ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE
AND NON-INFRINGEMENT. WE DISCLAIM ANY WARRANTIES FOR
THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF
THIS SERVICE, OR THAT THIS SITE OR OUR SERVER IS FREE OF
VIRUSES OR OTHER HARMFUL COMPONENTS. WE DISCLAIM, TO
THE FULLEST EXTENT PERMITTED BY LAW, ANY WARRANTIES FOR
OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED
ON THIS SERVICE OR RECEIVED THROUGH ANY LINKS PROVIDED
IN THE SERVICE, AS WELL AS FOR ANY INFORMATION OR ADVICE
RECEIVED THROUGH THE SERVICE OR THROUGH ANY LINKS
PROVIDED IN THE SERVICE.
(d) YOU EXPRESSLY AGREE THAT, TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES
SHALL SPRINT BE LIABLE TO ANY USER ON ACCOUNT OF THAT
USER'S USE OR MISUSE OF AND RELIANCE ON THE SITE OR ITS
ASSOCIATED PRODUCTS AND SERVICES. SUCH LIMITATION OF
LIABILITY SHALL APPLY TO PREVENT RECOVERY OF DIRECT,
78
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY,
AND PUNITIVE DAMAGES (EVEN IF WE HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES). SUCH LIMITATION OF
LIABILITY SHALL APPLY WHETHER THE DAMAGES ARISE FROM
USE OR MISUSE OF AND RELIANCE ON THE SITE, PRODUCTS OR
SERVICES, FROM INABILITY TO USE THE SITE OR FROM THE
INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SITE OR
DAMAGES INCURRED BY REASON OF OTHER SERVICES OR GOODS
RECEIVED THROUGH OR ADVERTISED ON THIS SERVICE OR
RECEIVED THROUGH ANY LINKS PROVIDED ON THIS SITE, AS
WELL AS BY REASON OF ANY INFORMATION OR ADVICE
RECEIVED THROUGH OR ADVERTISED ON THE SERVICES OR
RECEIVED THROUGH ANY LINKS PROVIDED IN THE PRODUCTS
AND SERVICES.
(e) BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OF
CERTAIN WARRANTIES OR THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE
ABOVE LIMITATION MAY NOT APPLY TO YOU. OUR OWN AND
OUR SUPPLIERS' TOTAL LIABILITY FOR DAMAGES, LOSSES, AND
CAUSES OF ACTION, REGARDLESS OF LEGAL THEORY, WILL IN NO
EVENT EXCEED THE AGGREGATE DOLLAR AMOUNT YOU HAVE
PAID TO US UNDER THESE TERMS, OR US $25.00, WHICHEVER IS
GREATER.
14. Indemnity
You agree to indemnify and hold Sprint and its parents, suppliers,
licensors, subsidiaries, affiliates, officers, and employees harmless
from any claim or demand, including reasonable attorneys' fees,
made by any third party due to or arising out of: (1) use of the Service
by you or by anyone using your account; (2) violation of these Terms
by you or by anyone using your account; or (3) violation or
infringement by you, or by anyone using your account, of intellectual
property rights or any other rights of any other person.
15. General Provisions
We may assign our rights and duties under these Terms to any third
party at any time without notice to you. These Terms and the
relationship between you and Sprint shall be governed by the laws of
the State of California without regard to its conflict of law provisions.
79
You and Sprint agree to submit to the personal and exclusive
jurisdiction of the courts located within the State of California. You
agree that regardless of any statute or law to the contrary, any claim or
cause of action arising out of or related to use of the Service must be
filed within one (1) year after such claim or cause of action arose or be
forever barred. The failure of Sprint to exercise or enforce any right or
provision of these Terms shall not constitute a waiver of such right or
provision.
If any provision of these Terms is found by a court of competent
jurisdiction to be invalid, the parties nevertheless agree that the court
should endeavor to give effect to the parties' intentions as reflected in
the provision, and that the other provisions of the Terms shall be valid
and remain in full force and effect.
80
Manufacturer’s Warranty
STANDARD LIMITED WARRANTY
What is Covered and For How Long? SAMSUNG
TELECOMMUNICATIONS AMERICA, L.P. ("SAMSUNG") warrants to
the original purchaser ("Purchaser") that SAMSUNG's Phones and
accessories ("Products") are free from defects in material and
workmanship under normal use and service for the period
commencing upon the date of purchase and continuing for the
following specified period of time after that date:
Phone
1 Year
1 Year
90 Days
1 Year
Batteries
Leather Case/Pouch/Holster
Other Phone Accessories
What is Not Covered? This Limited Warranty is conditioned upon
proper use of Product by Purchaser. This Limited Warranty does not
cover: (a) defects or damage resulting from accident, misuse, abuse,
neglect, unusual physical, electrical or electromechanical stress, or
modification of any part of Product, including antenna, or cosmetic
damage; (b) equipment that has the serial number removed or made
illegible; (c) any plastic surfaces or other externally exposed parts
that are scratched or damaged due to normal use; (d) malfunctions
resulting from the use of Product in conjunction with accessories,
products, or ancillary/peripheral equipment not furnished or
approved by SAMSUNG; (e) defects or damage from improper
testing, operation, maintenance, installation, or adjustment; (f)
installation, maintenance, and service of Product, or (g) Product used
or purchased outside the United States or Canada. This Limited
Warranty covers batteries only if battery capacity falls below 80% of
rated capacity or the battery leaks, and this Limited Warranty does
81
not cover any battery if (i) the battery has been charged by a battery
charger not specified or approved by SAMSUNG for charging the
battery, (ii) any of the seals on the battery are broken or show
evidence of tampering, or (iii) the battery has been used in equipment
other than the SAMSUNG phone for which it is specified.
What are SAMSUNG's Obligations? During the applicable warranty
period, SAMSUNG will repair or replace, at SAMSUNG's sole option,
without charge to Purchaser, any defective component part of
Product. To obtain service under this Limited Warranty, Purchaser
must return Product to an authorized phone service facility in an
adequate container for shipping, accompanied by Purchaser's sales
receipt or comparable substitute proof of sale showing the date of
purchase, the serial number of Product and the sellers' name and
address. To obtain assistance on where to deliver the Product, call
Samsung Customer Care at 1-888-987-4357. Upon receipt, SAMSUNG
will promptly repair or replace the defective Product. SAMSUNG may,
at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or
components when repairing any Product or replace Product with a
rebuilt, reconditioned or new Product. Repaired/replaced leather
cases, pouches and holsters will be warranted for a period of ninety
(90) days. All other repaired/replaced Product will be warranted for a
period equal to the remainder of the original Limited Warranty on the
original Product or for 90 days, whichever is longer. All replaced parts,
components, boards and equipment shall become the property of
SAMSUNG. If SAMSUNG determines that any Product is not covered by
this Limited Warranty, Purchaser must pay all parts, shipping, and labor
charges for the repair or return of such Product.
What Are the Limits On SAMSUNG's Liability? EXCEPT AS SET FORTH
IN THE EXPRESS WARRANTY CONTAINED HEREIN, PURCHASER
TAKES THE PRODUCT "AS IS," AND SAMSUNG MAKES NO
WARRANTY OR REPRESENTATION AND THERE ARE NO
CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE,
OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT,
INCLUDING BUT NOT LIMITED TO:
82
"THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS
FOR ANY PARTICULAR PURPOSE OR USE;
"WARRANTIES OF TITLE OR NON-INFRINGEMENT;
"DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE
PRODUCT;
"THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS
CONTAINED THEREIN; OR
"COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS
OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING
THERETO.
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE
CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND
WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL IMPLIED
WARRANTIES AND CONDITIONS THAT MAY ARISE BY OPERATION
OF LAW, INCLUDING IF APPLICABLE THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE HEREBY LIMITED TO THE SAME DURATION OF TIME AS THE
EXPRESS WRITTEN WARRANTY STATED HEREIN. SOME STATES/
PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE
FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE
PURCHASE, USE, OR MISUSE OF, OR INABILITY TO USE THE
PRODUCT OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE
OR LOSS OF USE OF THE PRODUCT OR FROM THE BREACH OF THE
EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF
ANTICIPATED PROFITS OR BENEFITS, OR FOR DAMAGES ARISING
FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS
NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG, ITS AGENTS
OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR
ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER
PARTY. SOME STATES/PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
83
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE/PROVINCE TO PROVINCE. THIS LIMITED WARRANTY SHALL
NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT AND STATES PURCHASER'S
EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED
WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF
ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY
SHALL NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER
OF THIS LIMITED WARRANTY WHICH PURCHASER
ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED TO BE
LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS.
THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE
THIRD-PARTY SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH
THE PRODUCT. SAMSUNG MAKES NO WARRANTIES OR
REPRESENTATIONS AND THERE ARE NO CONDITIONS, EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY,
CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF
ANY THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE
PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE, INCLUDING
THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT
WITH THE PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS,
PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER
AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-
PARTY SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.
This Limited Warranty allocates risk of Product failure between
Purchaser and SAMSUNG, and SAMSUNG's Product pricing reflects
this allocation of risk and the limitations of liability contained in this
Limited Warranty. The agents, employees, distributors, and dealers of
SAMSUNG are not authorized to make modifications to this Limited
Warranty, or make additional warranties binding on SAMSUNG.
Accordingly, additional statements such as dealer advertising or
presentation, whether oral or written, do not constitute warranties by
SAMSUNG and should not be relied upon.
84
Samsung Telecommunications America, L.P.
1301 E. Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG
Phone: 1-888-987-HELP (4357)
©2004 Samsung Telecommunications America. All rights reserved.
No reproduction in whole or in part allowed without prior written
approval.
Specifications and availability subject to change without notice.
[011604]
85
Notes
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
________________________________________________________
_____________________________________________________
_____________________________________________________
_____________________________________________________
_____________________________________________________
|
