Operating Instructions
Home Communication System
Cellular Connection Package
Model No.
KX-TH102-C
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the handset battery for 4 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or
Puerto Rico.
Introduction
Feature highlights
Thank you for purchasing a Panasonic Home Communication System
Cellular Connection Package.
KX-TH102-C
Cordless handset
Base unit
Important:
L KX-TH102-C includes a cordless handset (KX-THA11) and a base unit.
L In these operating instructions, the included “cordless handset” is referred to as the
“handset”.
Telephone and monitoring features
N 2 line telephone
While one line is in use, you can make or answer a call using the other line.
N Audio monitor (between handset and base unit)
You can listen to the audio in the room where the handset or base unit is located (page
45).
N Customize ring
You can connect an audio device to the handset using the included audio cable and
record songs to be used as the handset ringer tone (page 47).
N Changing the device name
You can customize the name for the handset and base unit (page 49).
N Cellular connection
This feature allows you to make or answer cellular calls using the handset or base unit,
®
if your cellular phone is Bluetooth wireless technology compatible to the home
communication system (page 64). For more information for this feature, please visit our
website (page 7).
For assistance, please visit http://www.panasonic.com/phonehelp
3
Introduction
MULTI TALK V software
The included CD-ROM contains the MULTI TALK V Utility suite. The suite consists of the
following utilities.
N MULTI TALK V USB Utility
Allows you to use your computer to:
– Add, edit, erase, and copy phonebook entries
– Send melodies stored in your computer to your phone
– Change phone settings
– Play, erase, and save answering system messages
– Connect to the Internet or to another computer using a MULTI TALK V phone
– Send images stored in your computer to a compatible Panasonic unit (KX-THA12/KX-
THA16/KX-THA17, sold separately)
N MULTI TALK V Camera Utility
Allows you to use your computer to register a cordless camera (KX-THA13, sold
separately) in order to view cordless camera images with a web browser.
N MULTI TALK V Printing Utility
Allows you to use your computer to register a cordless video camera station (KX-
THA16, sold separately) in order to print images from the KX-THA16 to your computer’s
printer.
To install the MULTI TALK V software in
your computer, refer to the “Installation
Installation Guide for
MULTI TALK
V
Software
Model no.
KX-TH102-C
KX-TH102-M
Guide for MULTI TALK V Software” for
installation details.
Este software se puede usar en español. Una vez que instale el software, haga clic con
el botón derecho en los iconos de la herramienta MULTI TALK de la bandeja del
sistema seleccione “Español”. Para obtener información sobre cómo utilizar el
V
y
software, consulte el archivo de Ayuda oprimiendo la tecla F1 mientras usa cualquiera
de las herramientas.
The MULTI TALK
the following models:
V
software utilities are provided for use with the KX-TH102 base unit and
LCordless handset: KX-THA11
LCordless video camera handset: KX-THA12
LCordless camera: KX-THA13
LUSB adaptor: KX-THA14
LCordless video camera station: KX-THA16
LCordless video camera handset with TV output: KX-THA17
In this guide, the above mentioned models are generically referred to as “MULTI TALK
devices”.
V
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto
Rico.
When using the MULTI TALK V features
with your computer, refer to the help
section of the MULTI TALK V USB Utility.
For the operations of the Camera Utility
and Printing Utility, refer to their individual
help sections indicated by the following
“Help” icon.
“Help” icon
4
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Accessory information
Base unit
A AC adaptor for base unit A 4-wire telephone line
A 2-wire telephone line
PQLV205
cord with green plugs
cord with transparent
plugs
(Order No. PQWETH102M) (Order No. PQJA10088Z)
(Order No. PQJA10075Z)
A LAN cable
(Order No. PQJA10169Z)
A Wall mounting adaptor
for base unit
(Order No. PQKL10070Z1)
Handset
A Battery
A Handset cover
A Charger
(Order No. HHR-P104)
(Order No. PQYNTHA11R) (Order No. PQLV30038ZS)
A AC adaptor for charger
A Audio cable
A Belt clip
(Order No. PQLV203Z)
(Order No. PQJA10172Z)
(Order No. PQKE10404Z1)
For assistance, please visit http://www.panasonic.com/phonehelp
5
Introduction
MULTI TALK V utility
*1
A USB cable
(Order No. PQJA10166Z)
A CD-ROM
(Order No. PQJKTH102Z)
*1 Allows you to install the MULTI TALK V software on a compatible computer. Refer to the
included “Installation Guide for MULTI TALK V Software” for details.
Other additional/replacement accessories
Accessory item
Order number
Rechargeable nickel metal hydride HHR-P104
(Ni-MH) battery
Corded headset
KX-TCA86, KX-TCA88HA, KX-TCA91,
KX-TCA92, KX-TCA98
T-adaptor
KX-J66
2-line splitter
KX-J42
Note:
L You can expand your phone system by registering additional compatible Panasonic
units (page 7).
Sales and support information
L To order these accessories, call 1-800-332-5368.
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
6
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Expanding your phone system
You can expand the phone system by registering the following units to a single base unit:
max. 18
Handsets: max. 8
Other devices: max. 10
Cordless handset
KX-THA11
(Monochrome display
type)
Cordless camera
KX-THA13: max. 2
(For monitoring)
Cordless video camera
handset
USB adaptor
KX-THA14
KX-THA12
(For data link)
(Color display type)
Cordless video camera
station
KX-THA16
(Large color display
type)
Other
Headset
Bluetooth
compatible
devices
(Optional)
Cellular
phone:
max. 5
Cordless video camera
handset with A/V
output
KX-THA17
(Color display type with
audio/video output
jack)
Note:
L Headset and cellular phone must have Bluetooth capability and must be compatible to
the home communication system. For more details and the list of compatible cellular
phones, please visit: www.panasonic.com/MultiTalkV
For assistance, please visit http://www.panasonic.com/phonehelp
7
Introduction
Various features using the optional units
Video phone
This feature allows you and the
person you are talking to to see
each other in real time for an
outside call using the handsets.
If you have additional units (A,
B), you can also make a video
call during an intercom call.
A KX-THA12/KX-THA17
B KX-THA16
A
B
Your home
Video monitor
This feature allows you to
monitor the room where the
cordless camera (A) is located
from the units (B, C).
You can also monitor the room
between the units (B, C).
A KX-THA13
B KX-THA12/KX-THA17
C KX-THA16
A
B
C
Cellular connection (Bluetooth compatible)
This feature allows you to make
or answer cellular calls using
your unit (A, B, C, and the base
unit), if you have Bluetooth
Your cellular phone
compatible cellular phones.
A KX-THA11
B KX-THA12/KX-THA17
C KX-THA16
A
B
C
8
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Data link feature
This feature allows you to access
the Internet or another computer
by connecting the units (A, B,
C, and the base unit) with the
USB cable or a USB adaptor (D)
to your computer.
A
B
C
D
A KX-THA11
B KX-THA12/KX-THA17
C KX-THA16
D KX-THA14
Video phone using TV
This feature allows you to use
your TV to see the other person
during a video call.
A KX-THA17
TV
A
Your home
For assistance, please visit http://www.panasonic.com/phonehelp
9
Introduction
Incorrect reassembly can cause
electric shock when the product is
subsequently used.
Important safety
instructions
12. Unplug the product from power outlets
and refer servicing to an authorized
service center when the following
conditions occur:
When using the product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a moist cloth for
cleaning.
4. Do not use the product near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not work
normally by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.
5. Place the product securely on a stable
surface. Serious damage and/or injury
may result if the product falls.
6. Do not cover slots and openings on the
product. They are provided for
E. If the product has been dropped or
physically damaged.
F. If the product exhibits a distinct
change in performance.
ventilation and protection against
overheating. Never place the product
near radiators, or in a place where
proper ventilation is not provided.
7. Use only the power source marked on
the product. If you are not sure of the
type of power supplied to your home,
consult your dealer or local power
company.
13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use the product to report a gas
leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
8. Do not place objects on the power
cord. Install the product where no one
can step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in the product. This may result in the
risk of fire or electric shock. Never spill
any liquid on the product.
CAUTION:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
11. To reduce the risk of electric shock, do
not disassemble the product. Take the
product to an authorized service center
when service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
L Use caution when installing or modifying
telephone lines.
10
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
L Do not touch the plug with wet hands.
Medical
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of 2.402
GHz to 2.48 GHz, and the power output
is 125 mW (max.).) Do not use the
product in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF (radio
frequency) energy.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
L Charge the battery(ies) provided, or
identified for use with the product only, in
accordance with the instructions and
limitations specified in this manual.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose the product to rain
or any type of moisture.
L Unplug the product from power outlets if
it emits smoke, an abnormal smell, or
makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has stopped
and contact the Panasonic Call Center
at 1-800-211-PANA (1-800-211-7262).
For assistance, please visit http://www.panasonic.com/phonehelp
11
Introduction
(104 °F). Damp basements should also
be avoided.
For best performance
L The maximum calling distance may be
shortened when the product is used in
the following places: Near obstacles
such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
Base unit location/noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
L Operating near 2.4 GHz electrical
appliances may cause interference.
Move away from the electrical
appliances.
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
Routine care
L Raising the antennas vertically.
L Placing the product away from electrical
appliances.
L Wipe the outer surface of the product
with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.
L If you use the handset near other
electrical appliances (microwave,
wireless LAN appliance, etc.), noise may
be heard. Move away from those
appliances and closer to the base unit.
L If you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for
a long period of time, unplug the product
from the power outlet.
L The product should be kept away from
heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
than 5 °C (41 °F) or greater than 40 °C
12
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Setting up the base unit
Overview
1 Connect the AC adaptor.
2 Connect the telephone line cord.
Refer to one of the following methods depending on your situation.
L To connect to a 2-line telephone jack: page 14
L To connect to 2 single-line telephone jacks: page 14
L To connect to a single-line telephone jack: page 14
For DSL service subscribers:
L To connect to a 2-line telephone jack: page 15
L To connect to 2 single-line telephone jacks: page 15
3 To connect to your LAN, see page 73.
Connecting the AC adaptor
Connect the AC adaptor, then raise the antennas.
L Use only the included Panasonic AC adaptor PQLV205.
(120 V AC, 60 Hz)
LAN
E2
LIN
LINE1/2
Hook
Note:
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the
adaptor may cause it to become disconnected.
L The unit will not work during a power failure. We recommend connecting a standard
telephone to the same telephone line or to the same telephone jack using a Panasonic
T-adaptor (page 6).
For assistance, please visit http://www.panasonic.com/phonehelp
13
Preparation
Connecting the telephone line cord
Connect the telephone line cord until it clicks into the telephone jack.
To connect to a 2-line telephone jack
LAN
LINE2
LINE1/2
4-wire telephone line cord with green plugs
To 2-line telephone
jack (RJ14C)
To connect to 2 single-line telephone jacks
LAN
LINE2
LINE1/2
4-wire telephone line cord
with green plugs
To single-line telephone jacks (RJ11C)
Line 2
2-wire telephone line cord
with transparent plugs
Line 1
To connect to a single-line telephone jack
LAN
LINE2
LINE1/2
2-wire telephone line cord with transparent plugs
To single-line
telephone jack (RJ11C)
Note:
L Make sure you connect the telephone line cord into LINE1/2 telephone jack.
14
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
If you subscribe to a DSL service
Please attach a noise filter (contact your DSL provider) to the telephone line between the
base unit and the telephone line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 36) do not function properly.
To connect to a 2-line telephone jack
For this connection, please purchase a Panasonic 2-line splitter (page 6).
Example: DSL line is line 2
To 2-line telephone jack (RJ14C)
LINE1/2
LINE2
LAN
LINE 1 LINE 2
2-line
splitter
4-wire telephone line cord
with green plugs
2-wire telephone line cord
with transparent plugs
Noise filter
To connect to 2 single-line telephone jacks
Example: DSL line is line 2
LINE1/2
LINE2
LAN
4-wire telephone line cord
with green plugs
To single-line telephone
jacks (RJ11C)
Line 2
Noise filter
Line 1
2-wire telephone line cord with transparent plugs
For assistance, please visit http://www.panasonic.com/phonehelp
15
Preparation
Setting up the handset
Battery charge
Place the handset on the charger for 4
hours before initial use.
Connecting the AC adaptor
While charging, the CHARGE indicator on
the charger lights. When the battery is fully
charged, “Charge completed” is
displayed.
L Use only the included Panasonic AC
adaptor PQLV203.
(120 V AC,
60 Hz)
Battery installation
Insert the battery (A), and press it down
until it snaps into the compartment (B).
Then close the handset cover.
Note:
L If you want to use the handset
immediately, charge the battery for at
least 15 minutes.
B
A
L To ensure that the battery charges
properly, clean the charge contacts of
the handset and charger with a soft, dry
cloth once a month. Clean more often if
the unit is subject to grease, dust, or
high humidity.
Battery strength
Battery icon
1
Battery strength
Fully charged or high
Medium
2
3
Low
Flashing: needs to be
recharged.
4
Discharged
Note:
L When the battery needs to be charged,
the handset beeps intermittently while it
is in use.
16
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Panasonic battery performance
Battery replacement
Operation
Operating time
Important:
While in use
(talking)
Up to 4.5 hours
L Use only the rechargeable Panasonic
battery noted on page 6.
While not in use
(standby)
Up to 7 days
1 Press the notch of the handset cover
firmly, and slide it in the direction of the
arrow.
While using the
clarity booster
Up to 3.5 hours
feature (page 29)
Note:
L Battery operating time may be
shortened over time depending on
usage conditions and ambient
temperature.
L Battery power is consumed whenever
the handset is off the charger, even
when the handset is not in use. The
longer you leave the handset off the
charger, the shorter you can actually talk
using the handset.
2 Replace the old battery with a new one,
and close the cover (page 16).
L Once the battery is fully charged, you do
not have to charge it again until
“Recharge battery” is displayed or
3 flashes. This will maximize the
battery life.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY (1-800-
822-8837) for information on how to
recycle this battery.
For assistance, please visit http://www.panasonic.com/phonehelp
17
Preparation
Controls
Base unit
A
B
C D E
F G HI
A
J
K
L
M
NOPQRS T
U V W X Y
A Antenna
B Speaker
C Display
N {ANSWER ON}
ANSWER ON indicator
O {MENU} {SET}
P Navigator key
Q {LINE SELECT}
R {STOP}
D {CELLULAR}
E {*} (TONE)
F {PAUSE} {REDIAL}
S MIC (Microphone)
T {MESSAGE}
G {FLASH} {CALL WAIT}
H {LINE1}
U {TRANSFER} {INTERCOM}
V {MUTE}
W {SP-PHONE} (Speakerphone)
X {HOLD}
I {LINE2}
J USB port
K {ERASE}
L {EDIT}
Y {CONF} (Conference)
M {MEMO}
18
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Handset
J
K
A
B
C
L
M
N
O
D
E
F
P
Q
G
H
I
R
A Speaker
J Ringer indicator/Message indicator
K Receiver
B Display
C Headset jack/Audio jack
D {C} (TALK)
L Soft keys
M {OFF}
E Joystick
N {MUTE} {CLEAR}
O {HOLD} {INTERCOM}
P USB port
F {s} (SP-PHONE)
G {*} (TONE)
H {PAUSE} {REDIAL}
I Microphone
Q {FLASH} {CALL WAIT}
R Charge contacts
Using the joystick
The handset joystick can be used to
navigate through menus and to select
items shown on the display, by pushing it
up, down, left, or right.
It can also be used to select the center soft
key icon (page 22), by pressing down on
the center of the joystick.
For assistance, please visit http://www.panasonic.com/phonehelp
19
Preparation
Charger
A
B
A Charge contacts
B CHARGE indicator
Understanding the indicators
Base unit line buttons
The line buttons ({LINE1}, {LINE2}) show the status of each line as follows.
Status
Meaning
Light off
The line is free.
The line is in use.
A call is being received.
Light on
Flashing rapidly
Flashing
A call is put on hold on another unit or the answering
system is answering a call.
Base unit {CELLULAR} button
The {CELLULAR} button shows the status as follows.
Status
Meaning
Light off
The cellular line is free.
The cellular line is in use.
A cellular call is being received.
Light on
Flashing rapidly
Flashing
A cellular call is put on hold or the answering system is
answering a call.
20
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Displayed Meaning
item
Displays
The base unit is
connectedto your network
using the LAN cable.
Base unit display items
Displayed Meaning
item
Computer is connected.
PC
Flashes when the date
and time need to be set.
Handset display items
L1
L2
Ringer for both line 1 and
line 2 on the base unit is
off.
Displayed Meaning
item
1
– Battery strength
Line 1 or line 2 ringer on
the base unit is off.
indicator for the handset
(located in the upper
right of the display)
L1
L2
,
Call privacy mode is on.
– This icon is also
displayed in the lower
right representing a
connected cellular
phone’s battery
strength. It may not be
displayed depending on
the cellular phone’s
capability.
The line icon is displayed
when the displayed line is
selected for the answering
system.
ANSWER
L1 L2
Flashing:
– the answering system is
answering a call on that
line.
– you have new
messages on that line.
k
l
The line is in use.
Flashing:
Flashes when message
memory is full.
MFESUSLALGE
– the call is put on hold on
that line.
– the answering system is
answering a call on that
line.
Flashing rapidly: a call is
being received on that
line.
You are using a cellular
line. The number of bars
indicates the signal
strength of the cellular
line. Depending on a
connected cellular
phone’s capability, these
bars may not be
Example:
Handset extension
number
displayed.
1
This icon is displayed in
the lower right
Voice enhancer is on.
Speaker is on.
VE
representing a connected
cellular phone’s battery
strength. It may not be
displayed depending on
the cellular phone’s
capability.
Call privacy mode is on.
L1
L2
Ringer for both line 1 and
line 2 on the handset is off.
For assistance, please visit http://www.panasonic.com/phonehelp
21
Preparation
Displayed Meaning
item
Menu icons
When in standby mode, pressing {MENU}
(center of joystick) on the handset or
{MENU} on the base unit reveals the main
menu. From here you can access various
features and settings.
Line 1 or line 2 ringer on
the handset is off.
L1
L2
,
The cellular line is in use.
Flashing: a cellular call is
put on hold.
Flashing rapidly: a cellular
call is being received.
CELL
(displayed
in the top
center)
Note:
L The menu icons shown in these
operating instructions vary slightly from
the actual icons shown on the display.
You are using a cellular
line. The number of bars
indicates the signal
strength of the cellular
line. Depending on a
connected cellular
phone’s capability, these
bars may not be
Base unit
Menu icon Menu/feature
Phonebook
d
Caller list
G
displayed.
Set answering
Computer is connected.
A
PC
Ringer settings
f
Handset soft keys
Audio monitor
The handset features 2 soft keys and a
joystick. By pressing a soft key, or by
pressing the center of the joystick, you can
select the feature or operation indicated by
the soft key icon shown directly above it.
F
Other items
h
Handset
LINE1
LINE2
Menu icon Menu/feature
Phonebook
d
Caller list
G
i
Message playback
Ringer settings
Audio monitor
f
F
Other items
h
22
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Symbol
Meaning
Symbols used in these
operating instructions
Example: The words in the brackets
{MENU}
show button names on the
handset and base unit.
{^}, {V}
Push the joystick of the
handset or press the
navigator key of the base
unit up or down to scroll
through the displayed
items.
Symbols used at the end of titles
Symbol
o
Y
Meaning
Operate with the base unit.
Operate with the handset.
{<}, {>}
Push the joystick of the
handset or press the
navigator key of the base
unit left or right to select the
desired items.
Symbols used for operations
Symbol
Meaning
d, G, The symbols to the left
A,
f,
represent the base unit
menu icons.
F, h
Example: d
Press the navigator key of
the base unit up, down, left,
or right to select that menu
icon shown on the display.
d, G, The symbols to the left
i,f, represent the handset
F, h
menu icons.
Example: d
Push the joystick of the
handset up, down, left, or
right to select that menu
icon shown on the display.
Example: Push the joystick of the
“Ringer
handset or press the
volume”
navigator key of the base
unit up or down to select the
words in quotations shown
on the display.
i
Proceed to the next
operation.
For assistance, please visit http://www.panasonic.com/phonehelp
23
Preparation
Dialing mode Y o
Setting the unit before
use
If you cannot make calls, change this
setting depending on your telephone line
service.
“Tone”: For tone dial service.
“Pulse”: For rotary pulse dial service.
Display language Y o
L You only need to program this setting
once, using either the handset or base
unit.
Handset
1 {MENU} (center of joystick) i h i
{SELECT}
Handset
2 “Change language” i {SELECT}
1 {MENU} (center of joystick) i h i
3 Select the desired setting. (Default:
{SELECT}
“English”)
2 “Set tel line” i {SELECT}
4 Press the center of joystick to save. i
3 “Set dial mode” i {SELECT}
{OFF}
4 Select the desired setting. (Default:
Note:
“Tone”) i {SAVE} i {OFF}
L If you select a language you cannot
read, press the center of joystick,
{#}{1}{1}{0}{1}, and {SAVE} to
change the display language to English.
Base unit
1 {MENU} i h i {SET}
2 “Set tel line” i {SET}
3 “Set dial mode” i {SET}
Base unit
1 {MENU} i h i {SET}
2 “Change language” i {SET}
4 Select the desired setting. (Default:
“Tone”) i {SET} i {STOP}
3 Select the desired setting. (Default:
“English”) i {SET} i {STOP}
Note:
L If you select a language you cannot
read, press {MENU}, {#}{1}{1}{0}{1},
and {SET} to change the display
language to English.
24
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
{>} to move the cursor, then make the
correction.
Date and time Y o
L You only need to program this setting
once, using either the handset or base
unit.
Handset
1 {MENU} (center of joystick) i h i
{SELECT}
2 “Date and time” i {SELECT}
3 Enter the current month, day, and year
by selecting 2 digits for each.
Example: May 15, 2006
{0}{5} {1}{5} {0}{6}
4 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits
for each.
Example: 9:30
{0}{9} {3}{0}
5 Press {*} to select “AM” or “PM”.
6 {SAVE} i {OFF}
Base unit
1 {MENU} i h i {SET}
2 “Date and time” i {SET}
3 Enter the current month, day, and year
by selecting 2 digits for each.
Example: May 15, 2006
{0}{5} {1}{5} {0}{6}
4 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits
for each.
Example: 9:30
{0}{9} {3}{0}
5 Press {*} to select “AM” or “PM”.
6 {SET} i {STOP}
Note for handset and base unit:
L If you make a mistake when entering the
date and time, press {^}, {V}, {<}, or
For assistance, please visit http://www.panasonic.com/phonehelp
25
C Making/Answering Calls
L To switch back to the receiver, press
{C}.
Making calls
Adjusting the receiver/speaker volume
Push {^} or {V} while talking.
Making a call using the redial list
The last 10 phone numbers dialed are
stored in the redial list.
1 {REDIAL}
2 Push {^} or {V} to select the desired
number.
Using the handset Y
L To erase the displayed number, press
{CLEAR}.
1 Lift the handset and dial the phone
number.
3 {C}
L To correct a digit, press {CLEAR}.
PAUSE button (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long distance
service.
2 {C}
L An available line is automatically
selected and the line number is
displayed.
3 When you finish talking, press {OFF}.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
Note:
L You can also select a line by pressing
{LINE1} or {LINE2} in step 2.
L To change the line selection, see page
1 {9} i {PAUSE} i Dial the phone
number.
51.
2 {C}
Using the speakerphone
Important:
Note:
L A 3.5 second pause is inserted each
time {PAUSE} is pressed. Press
repeatedly to insert longer pauses.
L You can place the handset on the
charger while using the speakerphone.
The call is not disconnected.
1 During a conversation, press {s} to
turn on the speakerphone.
L Speak alternately with the other party.
2 When you finish talking, press {OFF}.
Note:
L Use the speakerphone in a quiet
environment.
26
For assistance, please visit http://www.panasonic.com/phonehelp
C Making/Answering Calls
PAUSE button (for PBX/long distance
service users)
Using the base unit o
1 Dial the phone number.
A pause is sometimes required when
making calls using a PBX or long distance
service.
L To correct a digit, press {ERASE}.
2 {SP-PHONE}
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
L An available line is automatically
selected and {LINE1} or {LINE2}
lights.
1 {9} i {PAUSE} i Dial the phone
number.
3 When the other party answers, speak
into the MIC.
2 {SP-PHONE}
L Speak alternately with the other party.
Note:
4 When you finish talking, press {SP-
L A 3.5 second pause is inserted each
time {PAUSE} is pressed. Press
repeatedly to insert longer pauses.
PHONE}.
Note:
L You can also select a line by pressing
{LINE1} or {LINE2} in step 2.
L To change the line selection, see page
51.
L Use the speakerphone in a quiet
environment.
L While on a call, you can switch from the
base unit to the handset by pressing
{LINE1} or {LINE2} on the handset,
then pressing {SP-PHONE} on the base
unit.
Adjusting the speaker volume
Press {^} or {V} while talking.
Making a call using the redial list
The last 10 phone numbers dialed are
stored in the redial list.
1 {REDIAL}
2 Press {^} or {V} to select the desired
number.
L To erase the displayed number, press
{ERASE}.
3 {SP-PHONE}
For assistance, please visit http://www.panasonic.com/phonehelp
27
C Making/Answering Calls
Answering calls
Useful features during a
call
Using the handset Y
HOLD button Y o
This feature allows you to put an outside
call on hold.
1 Lift the handset and press {C} or {s}.
L The called line is automatically
selected.
L You can also answer the call by
pressing any button except the
joystick or {OFF}. (Any key talk
feature)
Handset
Press {HOLD} 2 times during an outside
call.
L To release the hold, press {LINE1} or
{LINE2} that is flashing on the handset.
2 When you finish talking, press {OFF}.
Note:
Base unit
L You can also answer the call by pressing
{LINE1} or {LINE2} in step 1.
L To change the line selection, see page
51.
Press {HOLD} during an outside call.
L To release the hold, press {LINE1} or
{LINE2} that is flashing on the base unit.
Note for handset and base unit:
Auto talk
L If a call is kept on hold for more than 6
minutes, an alarm tone starts to sound.
After 4 additional minutes on hold, the
call is disconnected.
This feature allows you to answer a call by
simply lifting the handset off the charger.
You do not need to press {C}. To activate
this feature, see page 50.
MUTE button Y o
Temporary ringer off
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
While the handset is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {OFF}.
Handset
Using the base unit o
To mute your voice, press {MUTE}.
1 {SP-PHONE}
L To return to the conversation, press
{MUTE} or {C}.
L The called line is automatically
selected.
Base unit
2 Speak into the MIC.
To mute your voice, press {MUTE}.
3 When you finish talking, press {SP-
L To return to the conversation, press
{MUTE} or {SP-PHONE}.
PHONE}.
Note:
L You can also answer the call by pressing
{LINE1} or {LINE2} in step 1.
L To change the line selection, see page
51.
28
For assistance, please visit http://www.panasonic.com/phonehelp
C Making/Answering Calls
FLASH button Y o
Handset clarity booster Y
Pressing {FLASH} allows you to use
special features of your host PBX such as
transferring an extension call, or accessing
optional telephone services such as Call
Waiting.
This feature can improve sound clarity
when the handset is used in an area where
there may be interference. During an
outside call, this feature is turned on
automatically when necessary. You can
also turn this feature on or off manually.
Note:
1 Press {MENU} (center of joystick)
L To change the flash time, see page 51.
during an outside call.
For Call Waiting service users
Y o
2 Toturnthisfeatureon, select“Booster
on”.
Toturnthisfeatureoff, select“Booster
off”.
To use Call Waiting, you must subscribe to
your telephone company’s Call Waiting
service.
This feature allows you to receive calls
while you are already talking on the phone.
If you receive a call while on the phone,
you will hear a Call Waiting tone. Please
contact your telephone company for
details and availability of this service in
your area.
3 {SELECT}
Note:
L While this feature is turned on;
– the battery operating time is
shortened (page 17).
– the maximum number of extensions
that can be used at a time may
decrease.
Press {CALL WAIT} to answer the 2nd
call.
L To switch between calls, press {CALL
WAIT}.
Handset voice enhancer Y
This feature clarifies the voice of the
person you are talking to, reproducing a
more natural-sounding voice that is easier
to hear and understand (page 49).
Temporary tone dialing (for
rotary/pulse service users)
Y o
You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
1 Press {MENU} (center of joystick)
during an outside call.
2 To turn this feature on, select “Voice
enhancer”.
To turn this feature off, select “V.E.
off”.
Press {*} (TONE) before entering access
numbers which require tone dialing.
3 {SELECT}
Note:
L Depending on the condition and quality
of your telephone line, this feature may
emphasize existing line noise. If it
becomes difficult to hear, turn this
feature off.
For assistance, please visit http://www.panasonic.com/phonehelp
29
C Making/Answering Calls
Using the other line
during a call
When a call is being received on the other
line during a conversation, the interrupt
tones sound (page 48). k or l on the
handset, or {LINE1} or {LINE2} on the
base unit flashes rapidly. You can answer
the 2nd call while holding the 1st call.
You can also make a call without ending
the 1st call.
Handset
Example: If you are using line 1
1 Press {HOLD} 2 times to put the 1st
call (line 1) on hold.
2 Press {LINE2} to make or answer a
2nd call.
L To hold the 2nd call, press {HOLD} 2
times.
3 To return to the 1st call (line 1), press
{LINE1}.
Base unit
Example: If you are using line 1
1 Press {HOLD} to put the 1st call (line 1)
on hold.
2 Press {LINE2} to make or answer a
2nd call.
L To hold the 2nd call, press {HOLD}.
3 To return to the 1st call (line 1), press
{LINE1}.
Note for handset and base unit:
L If you subscribe to Caller ID, the 2nd
caller’s information is displayed when a
call is being received on the other line
(page 36).
30
For assistance, please visit http://www.panasonic.com/phonehelp
d Phonebook
Note:
L To assign a song as ringer ID, you can
record it from an audio device (page 47)
or copy it from your computer (refer to
the help section of the MULTI TALK V
USB Utility application).
Handset phonebook
L If you select “No Ringer ID” (default),
the handset uses the ringer tone you
selected on page 46 when a call is
received from that caller.
L If you select “No Light-up ID”
(default), the handset uses the ringer
indicator color you selected on page 48
when a call is received from that caller.
You can add 50 items to the handset
phonebook and search for phonebook
items by name. Each item can be assigned
a name, phone number, ringer ID, and
light-up ID. Ringer ID and light-up ID
features (page 37) are available for Caller
ID subscribers.
Character table for entering names
Key
{1}
{2}
{3}
{4}
{5}
{6}
{7}
{8}
{9}
{0}
{*}
{#}
Character
& ’
(
)
,
–
.
/
1
Important:
a
d
g
j
b
c
f
A B C 2
D E F 3
L You can also create and edit phonebook
items using your computer and send
them to the handset. Refer to the help
section of the MULTI TALK V USB Utility
application for more information (page
4).
e
h
k
i
G H I
K L
4
5
l
J
m n
o
r
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
p
t
q
u
s
Adding items to the handset
phonebook Y
v
y
w x
z
1 {MENU} (center of joystick) i d
0
Space
i {SELECT}
;
#
2 {ADD}
3 Enter the name (max. 16 characters).
Note:
i {NEXT}
L To enter another character that is
located on the same dial key, first push
{>} to move the cursor to the next
space.
4 Enter the phone number (max. 32
digits). i {NEXT}
5 Select the desired ringer ID (page 37).
i {NEXT}
Editing/correcting a mistake
Use the joystick to move the cursor to the
character or number you want to erase,
then press {CLEAR}. Enter the
6 Select the desired light-up ID (page 37).
i {NEXT} i {SAVE}
L To add other items, repeat from step
2.
appropriate character or number.
7 {OFF}
For assistance, please visit http://www.panasonic.com/phonehelp
31
d Phonebook
Note:
Editing items in the handset
phonebook Y
L Press and hold {CLEAR} to erase all
characters or numbers.
1 Find the desired item (page 32). i
Finding and calling a handset
phonebook item Y
Phonebook items can be searched for
alphabetically by scrolling through the
phonebook items or by initial.
Once you have found the desired item,
press {C} to dial the phone number.
{EDIT}
2 Edit the name if necessary (page 31).
i {NEXT}
3 Edit the phone number if necessary.
i {NEXT}
L You can also make a call by pressing
{LINE1} or {LINE2}.
4 Select the desired ringer ID. i
{NEXT}
L If you have registered a cellular phone to
the base unit (page 64), you can make a
call by pressing {CALL}, then pressing
{LINE1} or {LINE2}.
5 Select the desired light-up ID. i
{NEXT} i {SAVE} i {OFF}
Erasing items in the handset
Searching for a name alphabetically by
scrolling through all items
phonebook Y
1 Find the desired item (page 32).
1 {MENU} (center of joystick) i d
2 {CLEAR} i {YES} i {OFF}
i {SELECT}
2 Push {^} or {V} to select the desired
Chain dial Y
item.
This feature allows you to dial phone
numbers in the handset phonebook while
you are on a call. This feature can be used,
for example, to dial a calling card access
number or bank account PIN that you have
stored in the handset phonebook, without
having to dial manually.
L To display further information for the
selected item, push {>}. To return to
the list, push {<}.
Searching for a name by initial
1 {MENU} (center of joystick) i d
i {SELECT}
1 During an outside call, press {MENU}
(center of joystick).
2 Press the dialing button ({0} to {9},
{#}, or {*}) that corresponds to the
first letter you are searching for.
2 “Phonebook” i {SELECT}
3 Find the desired item (page 32). i
{CALL}
Example: “LISA”
Press {5} repeatedly to display the first
phonebook entry starting with the initial
“L” and go to step 3.
Note:
L When storing a calling card access
number and your PIN in the phonebook
as one phonebook item, press {PAUSE}
to add pauses after the number and PIN
as necessary (page 26).
L If there is no item corresponding to
the letter you selected, the next item
is displayed.
3 Push {V} to select the desired item.
32
For assistance, please visit http://www.panasonic.com/phonehelp
d Phonebook
L If you have rotary or pulse service, you
need to press {*} before pressing
{MENU} in step 1 to change the dialing
mode temporarily to tone.
Copying all items
1 {MENU} (center of joystick) i d
i {SELECT}
2 {COPY}
Copying handset phonebook
items Y
3 “Copy all items” i {SELECT}
4 Select the destination unit. i {SEND}
You can copy one or all of the phonebook
items from the handset to the phonebook
of the base unit or a compatible Panasonic
unit (KX-THA11/KX-THA12/KX-THA16/
KX-THA17).
5 Press {OFF} after “Complete” is
displayed.
Important:
L In order to correctly copy a ringer ID as a
phonebook item, the same melodies
must be stored in identical order in the
memories of both units involved. If the
melody order in memory is different in
the copy destination unit from the
sending unit, the ringer ID will not be
copied properly. (This is not necessary if
the ringer ID is set to use a preset
melody.)
L Light-up ID settings for phonebook items
are not copied to the base unit and other
compatible Panasonic handsets (KX-
THA12/KX-THA16/KX-THA17).
L The melodies and songs for ringer ID
are not copied to the base unit.
Copying an item
1 {MENU} (center of joystick) i d
i {SELECT}
2 {COPY}
3 “Copy 1 item” i {SELECT}
4 Select the destination unit. i
{SELECT}
5 Find the desired item (page 32). i
{SEND}
6 Press {OFF} after “Complete” is
displayed.
For assistance, please visit http://www.panasonic.com/phonehelp
33
d Phonebook
Editing/correcting a mistake
Base unit phonebook
Press {<} or {>} to move the cursor to the
character or number you want to erase,
then press {ERASE}. Enter the
You can add 50 items to the base unit
phonebook and search for phonebook
items by name. Each item can be assigned
a name, phone number, and ringer ID. The
ringer ID feature (page 37) is available for
Caller ID subscribers.
appropriate character or number.
Note:
L Press and hold {ERASE} to erase all
characters or numbers.
Important:
Finding and calling a base unit
phonebook item o
Phonebook items can be searched for
alphabetically by scrolling through the
phonebook items or by initial.
Once you have found the desired item,
press {SP-PHONE} to dial the phone
number.
L You can also create and edit phonebook
items using your computer and send
them to the base unit. Refer to the help
section of the MULTI TALK V USB Utility
application for more information (page
4).
Adding items to the base unit
L You can also make a call by pressing
{LINE1} or {LINE2}.
phonebook o
1 {MENU} i d i {SET} 2 times
Searching for a name alphabetically by
scrolling through all items
2 “Add phonebook” i {SET}
3 Enter the name (max. 16 characters;
1 {MENU} i d i {SET}
page 31). i {SET}
2 Press {^} or {V} to select the desired
4 Enter the phone number (max. 32
item.
digits). i {SET}
Searching for a name by initial
5 Select the desired ringer ID (page 37).
i {SET} 2 times
1 {MENU} i d i {SET}
L To add other items, repeat from step
2.
2 Press the dialing button ({0} to {9},
{#}, or {*}) that corresponds to the
first letter you are searching for.
6 {STOP}
Note:
Example: “LISA”
L If you select “No Ringer ID” (default),
the base unit uses the ringer tone you
selected on page 46 when a call is
received from that caller.
Press {5} repeatedly to display the first
phonebook entry starting with the initial
“L” and go to step 3.
L If there is no item corresponding to
the letter you selected, the next item
is displayed.
3 Press {V} to select the desired item.
34
For assistance, please visit http://www.panasonic.com/phonehelp
d Phonebook
Editing items in the base unit
Copying base unit phonebook
phonebook o
items o
You can copy one or all of the phonebook
items from the base unit to the phonebook
of a compatible Panasonic unit (KX-
THA11/KX-THA12/KX-THA16/KX-
THA17).
1 Find the desired item (page 34). i
{EDIT}
2 Edit the name, if necessary. i {SET}
3 Edit the phone number, if necessary.
Copying an item
i {SET}
1 {MENU} i d i {SET} 2 times
2 “Copy phonebook” i {SET}
3 “Copy 1 item” i {SET}
4 Select the destination unit. i {SET}
4 Change the ringer ID, if necessary. i
{SET} 2 times i {STOP}
Erasing items in the base unit
phonebook o
1 Find the desired item (page 34).
5 Find the desired item (page 34). i
{SET}
2 {ERASE} i {>} i {STOP}
6 Press {STOP} after “Complete” is
Chain dial o
displayed.
This feature allows you to dial phone
numbers in the base unit phonebook while
you are on a call. This feature can be used,
for example, to dial a calling card access
number or bank account PIN that you have
stored in the base unit phonebook, without
having to dial manually.
Copying all items
1 {MENU} i d i {SET} 2 times
2 “Copy phonebook” i {SET}
3 “Copy all items” i {SET}
4 Select the destination unit. i {SET}
1 During an outside call, press {MENU}.
2 “Phonebook” i {SET}
5 Press {STOP} after “Complete” is
displayed.
3 Find the desired item (page 34). i
{SET}
Note:
L When storing a calling card access
number and your PIN in the phonebook
as one phonebook item, press {PAUSE}
to add pauses after the number and PIN
as necessary (page 27).
L If you have rotary or pulse service, you
need to press {*} before pressing
{MENU} in step 1 to change the dialing
mode temporarily to tone.
For assistance, please visit http://www.panasonic.com/phonehelp
35
G Caller ID Service
Call Waiting Caller ID display
Using Caller ID service
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you
hear a Call Waiting tone (page 29).
Note:
L Please contact your telephone company
for details and availability of this service
in your area.
Ann
555-321-5555
Talking Caller ID Y
This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to
your telephone company’s Caller ID
service.
This feature lets you know who is calling
without looking at the display. When a call
comes in, the handset announces the
caller’s name displayed on the handset
following every ring.
To use this feature, you must subscribe to
your telephone company’s Caller ID
service.
Caller ID features
When an outside call is being received, the
calling party’s name and telephone
number are displayed.
Caller information for the last 50 different
callers is logged in the caller list, allowing
you to return missed calls. Caller
information is stored by the most recent
call to the oldest.
L Name pronunciation may vary. This
feature may not pronounce all names
correctly.
L Caller ID supports names of up to 15
letters. If the caller’s name has more
than 15 letters, the name is not
L Generally caller information is displayed
from the 2nd ring.
displayed or announced correctly.
L Usually the handset announces the
caller’s name after the 2nd ring. If you
turn on the answering system and set
the ring count to “2 rings” (page 61),
the handset does not announce the
caller’s name. If “Toll saver” is
selected and there is a new message,
the handset does not announce the
caller’s name.
L If the unit cannot receive caller
information, the following is displayed:
– “Out of area”: The caller dialed
from an area which does not provide
Caller ID service.
– “Private caller”: The caller
requested not to send caller
information.
– “Long distance”: The caller called
you long distance.
L When you receive a call while on the
phone, the 2nd caller’s name is not
announced even if you subscribe to both
Caller ID and Call Waiting with Caller ID
services.
L If the unit is connected to a PBX system,
caller information may not be received
properly. Consult your PBX supplier.
L This feature can be turned on or off
(page 50).
Private name display
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name is displayed
and logged in the caller list.
36
For assistance, please visit http://www.panasonic.com/phonehelp
G Caller ID Service
Ringer ID Y o
Caller list
This feature can help you identify who is
calling by using different ringers for
different callers stored in the phonebook
(page 31, 34). You can assign a different
ringer to each phonebook item. When a
call is received from a caller stored in the
phonebook, the ringer is used after Caller
ID information is displayed.
Caller information for the last 50 different
callers is logged in the caller list. You can
use this list to return missed calls.
Missed calls
If a call is not answered, the unit treats the
call as a missed call. The number of
missed calls is shown on the display. This
lets you know if you should view the caller
list to see who called while you were out.
Light-up ID Y
This feature can help you identify who is
calling by using different ringer indicator
colors for different callers stored in the
handset phonebook (page 31). You can
assign a different indicator color to each
handset phonebook item. When a call is
received from a caller stored in the
handset phonebook, the indicator color is
used after Caller ID information is
displayed.
Viewing the caller list and
calling back Y o
Handset
1 {MENU} (center of joystick) i G
i {SELECT}
2 Push {V} to search from the most
recent call, or {^} to search from the
oldest call.
3 {C}
Note:
L If the indicated line is already being used
or you want to select the other line,
select the desired line by pressing
{LINE1} or {LINE2}.
L If you have registered a cellular phone to
the base unit (page 64), you can make a
call by pressing {CALL}, then pressing
{LINE1} or {LINE2}.
Base unit
1 {MENU} i G i {SET}
2 Press {V} to search from the most
recent call, or {^} to search from the
oldest call.
3 {SP-PHONE}
For assistance, please visit http://www.panasonic.com/phonehelp
37
G Caller ID Service
Note:
Base unit
L If the indicated line is already being used
or you want to select the other line,
select the desired line by pressing
{LINE1} or {LINE2}.
1 {MENU} i G i {SET}
2 Select the desired item.
3 Press {EDIT} repeatedly until the
phone number is shown in the desired
format.
Displayed symbols
L m and n indicate which line the caller
information was received from.
1 Local phone number
L If the same caller calls more than once, it
is displayed with the number of times the
caller called (“×2” to “×9”). Only the date
and time of the most recent call is
stored.
Example:
321-5555
2 Area code – Local phone number
Example:
555-321-5555
3 1 – Area code – Local phone
L A Q is displayed next to items which
have already been viewed or answered.
number
Example:
1-555-321-5555
Editing a caller’s phone number
4 {SP-PHONE}
before calling back Y o
You can edit a phone number in the caller
list by removing its area code and/or the
long distance code “1”.
Caller ID number auto edit feature
Once you call back an edited number, the
unit can automatically edit other incoming
phone numbers each time you receive a
call.
For example, you can use this feature to
set the unit to ignore the area code of
callers in your area code, so that you can
call these local numbers using caller
information without dialing the area code.
To activate this feature, you must edit an
item in the caller list, then call that number.
After that, phone numbers from that
caller’s area code are edited automatically.
This feature can be turned on or off (page
50). The default setting is “On”.
Handset
1 {MENU} (center of joystick) i G
i {SELECT}
2 Select the desired item.
3 Press {EDIT} repeatedly until the
phone number is shown in the desired
format.
1 Local phone number
Example:
321-5555
2 Area code – Local phone number
Example:
555-321-5555
Note:
3 1 – Area code – Local phone
L Phone numbers from the 4 most recently
edited area codes are automatically
edited.
number
Example:
1-555-321-5555
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the area
codes you want to edit once again.
4 {C}
38
For assistance, please visit http://www.panasonic.com/phonehelp
G Caller ID Service
Erasing caller information
Storing caller information into
the phonebook Y o
Y o
Handset
Erasing a selected item
Handset
1 {MENU} (center of joystick) i G
i {SELECT}
1 {MENU} (center of joystick) i G
2 Select the desired item.
i {SELECT}
L To edit the number, press {EDIT}
repeatedly until the phone number is
shown in the desired format.
2 Select the desired item.
3 {CLEAR} i {OFF}
Base unit
3 {>} to save.
L Enter the name if necessary (page
31).i {NEXT}
1 {MENU} i G i {SET}
2 Select the desired item.
3 {ERASE} i {STOP}
4 Select the desired ringer ID. i
{NEXT}
5 Select the desired light-up ID. i
{NEXT} i {SAVE} i {OFF}
Erasing all items
Handset
Base unit
1 {MENU} i G i {SET}
2 Select the desired item.
1 {MENU} (center of joystick) i G
i {SELECT}
L To edit the number, press {EDIT}
repeatedly until the phone number is
shown in the desired format.
2 {ERASE} i {YES}
3 Press {OFF} after “All erased” is
displayed.
3 {>} to save.
Base unit
L Enter the name if necessary (page
31).i {SET}
1 {MENU} i G i {SET}
2 {ERASE} i {>}
4 Change the ringer ID, if necessary. i
{SET} 2 times i {STOP}
3 Press {STOP} after “All erased” is
displayed.
For assistance, please visit http://www.panasonic.com/phonehelp
39
Intercom
Note:
L You can also locate a misplaced
handset by paging it (handset locator).
Intercom feature
Answering intercom calls Y o
When the unit is being paged, it rings and
displays the extension number of the
paging party.
Handset
1 Press {C} to answer the page.
2 To end the intercom call, press {OFF}.
Base unit
Intercom calls can be made between the
handset and the base unit, and between
the handset and a compatible Panasonic
unit (KX-THA11/KX-THA12/KX-THA16/
KX-THA17).
1 To answer the page, press
{INTERCOM}.
2 To end the intercom call, press
Making intercom calls Y o
{INTERCOM}.
Handset
Note for handset and base unit:
1 {INTERCOM}
L The ringer volume for intercom calls
follows the higher volume level of the 2
lines (page 46).
2 To page the base unit, press {0}.
To page another handset, enter its
extension number ({1} to {8}).
L When the ringer volume is set to off for
both lines, the handset and base unit will
ring at the low level for intercom calls.
L The destination unit beeps for 1
minute.
L To stop paging, press {OFF}.
3 To end the intercom call, press {OFF}.
Base unit
1 {INTERCOM}
2 To page a handset, enter its extension
number ({1} to {8}).
To page all handsets, press {0}.
L The handset(s) beeps for 1 minute.
L To stop paging, press {INTERCOM}.
L Even if you call all handsets, only the
handset user who answers first can
take the intercom call.
3 To end the intercom call, press
{INTERCOM}.
40
For assistance, please visit http://www.panasonic.com/phonehelp
Intercom
Note for handset and base unit:
L If the paged party does not answer
within 1 minute after you hang up, your
phone rings and the call is returned to
your phone. You can speak to the caller
again by pressing {LINE1} or {LINE2}
on the handset or {LINE1} or {LINE2}
on the base unit.
Transferring a call
Outside calls can be transferred between
the handset and the base unit, and
between the handset and a compatible
Panasonic unit (KX-THA11/KX-THA12/
KX-THA16/KX-THA17).
Transferring calls Y o
Answering transferred calls
Y o
Handset
Handset
1 During an outside call, press
{INTERCOM} to put the call on hold.
Press {C} to answer the page.
L After the paging party hangs up the call,
you can talk to the outside caller.
2 To page the base unit, press {0}.
To page another handset, enter its
extension number ({1} to {8}).
Base unit
L If you do not wish to announce the
transfer, skip to step 4.
Press {INTERCOM} to answer the page.
L After the paging party hangs up the call,
you can talk to the outside caller.
3 Wait for the paged party to answer.
L If the paged party does not answer,
press {LINE1} or {LINE2} that is
flashing to return to the outside call.
Note for handset and base unit:
L If the paging party hangs up before you
answer the page, “Incoming call” is
displayed. Press {LINE1} or {LINE2} on
the handset or {LINE1} or {LINE2} on
the base unit to take the transferred call.
4 To complete the transfer, press {OFF}.
Base unit
1 During an outside call, press
{TRANSFER} to put the call on hold.
2 To page a handset, enter its extension
number ({1} to {8}).
To page all handsets, press {0}.
L If you do not wish to announce the
transfer, skip to step 4.
L Even if you call all handsets, only the
handset user who answers first can
take the transferred call.
3 Wait for the paged party to answer.
L If the paged party does not answer,
press {LINE1} or {LINE2} that is
flashing to return to the outside call.
4 To complete the transfer, press {SP-
PHONE}.
For assistance, please visit http://www.panasonic.com/phonehelp
41
Intercom
Transferring a call to the
answering system Y o
Conference calls
When you answer a call and the caller
wants to talk to someone who is not
available, you can transfer the caller to the
answering system, where the caller can
leave a message.
Conference call with 2 outside
calls Y o
While you are talking with an outside caller,
you can make or answer a 2nd call on the
other line, and then combine the calls to
establish a conference call.
Tell the outside caller you will transfer him
or her to the answering system.
Handset
Handset
1 During an outside call, press
1 During an outside call, press {HOLD} 2
{INTERCOM} to put the call on hold.
times.
2 Press {9} to hang up the call.
2 To answer a 2nd call, press {LINE1} or
{LINE2}.
Base unit
To make a 2nd call, press {LINE1} or
{LINE2}, then dial the phone number.
1 During an outside call, press
{TRANSFER} to put the call on hold.
3 When the 2nd call is connected, press
{CONF} to make a conference call.
2 Press {9} to hang up the call.
L To hang up only one line, press
{LINE1} or {LINE2} for the party with
which you want to continue talking.
Note for handset and base unit:
L After you press {9}, the caller hears the
greeting message (page 55) and can
leave a message after the beep.
L To put both lines on hold, press
{HOLD}. To talk with only one caller,
press {LINE1} or {LINE2} for the
party with which you want to continue
talking. To resume both lines, press
{CONF}.
Base unit
1 During an outside call, press {HOLD}.
2 To answer a 2nd call, press {LINE1} or
{LINE2}.
To make a 2nd call, press {LINE1} or
{LINE2}, then dial the phone number.
3 When the 2nd call is connected, press
{CONF} to make a conference call.
L To hang up only one line, press
{LINE1} or {LINE2} for the party with
which you want to continue talking.
L To put both lines on hold, press
{HOLD}. To talk with only one caller,
42
For assistance, please visit http://www.panasonic.com/phonehelp
Intercom
press {LINE1} or {LINE2}. To
resume both lines, press {CONF}.
L To leave the conference, press {SP-
PHONE}. The other 2 parties can
continue the conversation.
Note for handset and base unit:
Note for handset and base unit:
L Multiple parties can join a conference
call. The possible number of
participating parties depends on the
resources available for wireless
communication. When another
participating party cannot join a
conversation, “System is busy.
Please try again later.” is
displayed.
L The outside call can be put on hold by
pressing {HOLD}. Only the person who
placed the call on hold can resume the
full conference by pressing {CONF} on
the handset or {CONF} on the base unit.
L Multiple parties can join a conference
call. The possible number of
participating parties depends on the
resources available for wireless
communication. When another
participating party cannot join a
conversation, “System is busy.
Please try again later.” is
displayed.
Conference call with an outside
call and an intercom call Y o
While you are talking with an outside caller,
one more extension can join the
conversation and establish a conference
call.
Handset
1 During an outside call, press
{INTERCOM}.
2 To page the base unit, press {0}.
To page another handset, enter its
extension number ({1} to {8}).
3 When the paged party answers, press
{CONF} to make a conference call.
L To leave the conference, press
{OFF}. The other 2 parties can
continue the conversation.
Base unit
1 During an outside call, press
{INTERCOM}.
2 To page a handset, enter its extension
number ({1} to {8}).
To page all handsets, press {0}.
3 When the paged party answers, press
{CONF} on the base unit to make a
conference call.
For assistance, please visit http://www.panasonic.com/phonehelp
43
Intercom
Call privacy Y o
Call share
Call privacy allows you to prevent other
users from joining your conversations with
outside callers. To allow other users to join
your conversations, leave this feature off.
This feature allows the handset or base
unit to join an existing outside call.
Handset
Joining a conversation Y o
1 Press {MENU} (center of joystick)
Handset
during an outside call.
Join the conversation by pressing {LINE1}
or {LINE2} to select the line that is being
used by another extension for an outside
call.
2 Toturnthisfeatureon, select“Privacy
on”.
Toturnthisfeatureoff, select“Privacy
off”.
L “Conference” is displayed.
3 {SELECT}
Base unit
Base unit
Join the conversation by pressing {LINE1}
or {LINE2} to select the line that is being
used by another extension for an outside
call.
1 Press {MENU} during an outside call.
2 Toturnthisfeatureon, select“Privacy
L “Conference” is displayed.
on”.
Toturnthisfeatureoff, select“Privacy
off”.
Note for handset and base unit:
L Multiple parties can join a conference
call. The possible number of
participating parties depends on the
resources available for wireless
communication. When another
participating party cannot join a
conversation, “System is busy.
Please try again later.” is
displayed.
3 {SET}
Note for handset and base unit:
L This feature will turn off after you hang
up the call.
44
For assistance, please visit http://www.panasonic.com/phonehelp
F Monitoring
Monitoring feature
Audio monitor
This feature allows you to monitor the
room where a unit is located. The
monitored unit does not ring, allowing you
to easily monitor a baby’s room, for
example, from different areas of the
house.
Note:
This feature allows you to listen to the
audio in the room where the handset or
base unit is located.
L You can place the handset on the
charger while monitoring using the
speakerphone.
Before using this feature, allow access
to the destination unit by selecting
“Permit” in the monitor access setting
(page 45).
Enabling monitoring access
Y o
To use the monitoring feature, you need to
set the destination unit to be monitored
beforehand.
Monitoring audio in the room
– “Permit”: allows the unit to be
monitored.
Y o
Handset
– “Deny”: denies access from other units.
1 {MENU} (center of joystick) i F
Handset
i {SELECT}
1 {MENU} (center of joystick) i h i
2 Select the desired unit. i {SELECT}
{SELECT}
L You can listen to the audio.
2 “Monitor access” i {SELECT}
3 Press {OFF} to stop monitoring.
3 Select the desired setting. (Default:
“Deny”) i {SAVE} i {OFF}
Base unit
Base unit
1 {MENU} i F i {SET}
1 {MENU} i h i {SET}
2 “Monitor access” i {SET}
2 Select the desired unit. i {SET}
L You can listen to the audio.
3 Press {INTERCOM} to stop monitoring.
3 Select the desired setting. (Default:
“Deny”) i {SET} i {STOP}
Note for handset and base unit:
L To start monitoring quickly, press
{INTERCOM}, then press {*} instead
of step 1.
For assistance, please visit http://www.panasonic.com/phonehelp
45
Programmable Settings
Note for handset and base unit:
L When the ringer volume is set to off for a
line, “Ringer off” is displayed and the
handset or base unit does not ring for
outside calls received on that line.
Ringer settings
Ringer tone Y o
You can change the ringer tone heard
when an outside call is received.
Important:
L You can record songs for the handset
ringer tone from an audio device (page
47).
Important:
L Many of the following features can be
programmed using the MULTI TALK V
USB Utility. Refer to the help section of
the MULTI TALK V USB Utility application
for more information (page 4).
L You can copy songs (in WAV file format
using a computer) to be used for the
handset ringer tone. Refer to the help
section of the MULTI TALK V USB Utility
application for more information (page
4).
Ringer volume Y o
Handset
Handset
1 {MENU} (center of joystick) i f
1 {MENU} (center of joystick) i f
i {SELECT}
i {SELECT}
2 “Ringer tone” i {SELECT}
2 “Ringer volume” i {SELECT}
3 Select the desired line.
3 Select the desired line.
4 Select the desired item. (Default: Line
1: “Tone 1”, Line 2: “Tone 2”) i
{SAVE} i {OFF}
4 Select the desired volume. (Default:
High)
L To turn the ringer off, push {V}
repeatedly until “Off ?” is displayed.
Note:
L If you subscribe to a distinctive ring
service (such as IDENTA-RING), select
a tone (tone 1 to 3) for the handset ringer
tone. If you select a melody or a song,
you cannot distinguish lines by their
ringers.
5 {SAVE} i {OFF}
Base unit
1 {MENU} i f i {SET}
2 “Ringer volume” i {SET}
3 Select the desired line.
L If you select a melody or a song for the
handset ringer tone, the ringer continues
to sound for several seconds if:
– the caller hangs up before you answer
the call.
4 Select the desired volume. (Default:
High)
– another person answers the call using
another phone connected on the
same line.
L To turn the ringer off, press {V}
repeatedly until “Off ?” is displayed.
5 {SET} i {STOP}
46
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
L The preset song “Melody 1” in this
product is used with the permission of ©
2005 Speed Crazy.
1 Connect the audio device (such as a
CD player or computer) to the handset
using the included audio cable.
L The preset songs “Tone 4”, “Tone 5”,
and “Melody 2” in this product are used
with the permission of © 2005 M-
ZoNE Co., Ltd.
Audio device
Base unit
Headphone
output, line
out, etc.
1 {MENU} i f i {SET}
2 “Ringer tone” i {SET}
3 Select the desired line.
Example:
Audio cable
4 Select the desired item. (Default: Line
1: “Tone 1”, Line 2: “Tone 2”) i
{SET} i {STOP}
2 {MENU} (center of joystick) i f
i {SELECT}
Recording songs from an audio
device for ringer tones using the
handset (“Customize ring”) Y
3 “Customize ring” i {SELECT}
4 “Record” i {SELECT}
You can record songs (max. 30 seconds
each) from an audio device by connecting
the included audio cable. These songs can
be assigned as the handset ringer tone
(page 46) and the ringer ID (page 37) for
phone numbers stored in the handset
phonebook.
5 Start playing the audio device.
6 Press {REC.} to start recording.
7 To stop recording, press {STOP}.
L To listen to the recording, select
“Playback”, then press {SELECT}.
L To re-record, select “Retry”, press
{SELECT}, then start from step 5.
Important:
L If a call is received while a song is being
recorded or played back, recording or
playback stops automatically.
Disconnect the audio cable from the
handset to answer the call.
8 “Save” i {SELECT}
9 Enter the desired name (max. 15
characters; page 31).
10 {SAVE} i {OFF}
11 Disconnect the audio cable from the
handset.
Note:
L The total recording time is about 120
seconds.
For assistance, please visit http://www.panasonic.com/phonehelp
47
Programmable Settings
Playing back a song
Ring color Y
You can change the ringer indicator color
used when an outside call is received.
1 {MENU} (center of joystick) i f
i {SELECT}
1 {MENU} (center of joystick) i f
2 “Customize ring” i {SELECT}
3 “Playback” i {SELECT}
4 Select the desired song. i {PLAY}
5 {STOP} i {OFF}
i {SELECT}
2 “Ring color” i {SELECT}
3 Select the desired color. (Default:
“Color 1”) i {SAVE} i {OFF}
Erasing a song
While the song is selected or playing,
press {ERASE}, then press {YES}.
Interrupt tone Y o
This tone lets you know when you receive
a call while you are on the other line, on an
intercom call, or monitoring a room.
Note:
– “2”: The tone sounds 2 times.
L If the erased song was used for the
handset ringer tone (page 46), “Tone 1”
or “Tone 2” (default) is used instead of
that song.
– “On”: The tone sounds for as long as the
line rings.
– “Off”: Turns this feature off.
L If the erased song was assigned to
certain callers as ringer ID (page 37), the
ringer ID assignment is canceled, and
the handset ringer tone (page 46) is
used instead of that song.
Handset
1 {MENU} (center of joystick) i f
i {SELECT}
2 “Interrupt tone” i {SELECT}
Changing the name of a song
3 Select the desired setting. (Default: “2”)
i {SAVE} i {OFF}
1 {MENU} (center of joystick) i f
i {SELECT}
Base unit
2 “Customize ring” i {SELECT}
3 “Edit title” i {SELECT}
1 {MENU} i f i {SET}
2 “Interrupt tone” i {SET}
4 Select the desired song. i {EDIT}
3 Select the desired setting. (Default: “2”)
i {SET} i {STOP}
5 Edit the name (max. 15 characters;
page 31).
6 {SAVE} i {OFF}
48
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
Changing the handset/base unit
name Y o
Other settings
Each handset and the base unit can be
given a customized name (“Bob”,
“Kitchen”, etc.), this is useful when you
have multiple units.
Time adjustment (Caller ID
subscribers only) Y o
This feature allows the unit to
automatically adjust the date and time
setting when caller information is received.
To turn this feature on, select “Caller
ID[auto]”. To turn this feature off, select
“Manual”.
Handset
1 {MENU} (center of joystick) i h i
{SELECT}
2 “Device name” i {SELECT}
L You only need to program this setting
once, using either the handset or base
unit.
3 Enter the desired the name (max. 10
characters; page 31). (Default:
“Handset”)
Important:
L To use this feature, set the date and time
manually first (page 25).
4 {SAVE} i {OFF}
Base unit
Handset
1 {MENU} i h i {SET}
2 “Device name” i {SET}
1 {MENU} (center of joystick) i h i
{SELECT}
2 “Time adjustment” i {SELECT}
3 Enter the desired name (max. 10
characters; page 31). (Default: “Base
TH102”)
3 Select the desired setting. (Default:
“Caller ID[auto]”) i {SAVE}
i {OFF}
4 {SET} i {STOP}
Base unit
Handset voice enhancer Y
1 {MENU} i h i {SET}
2 “Time adjustment” i {SET}
You can turn the voice enhancer feature on
or off for the handset.
1 {MENU} (center of joystick) i h i
3 Select the desired setting. (Default:
“Caller ID[auto]”) i {SET} i
{STOP}
{SELECT}
2 “Voice enhancer” i {SELECT}
3 Select the desired setting. (Default:
“Off”) i {SAVE} i {OFF}
For assistance, please visit http://www.panasonic.com/phonehelp
49
Programmable Settings
Handset Talking Caller ID Y
Handset auto talk Y
You can turn the Talking Caller ID feature
on or off for the handset.
When this feature is turned on, you can
answer a call by lifting the handset off the
charger without pressing {C}.
1 {MENU} (center of joystick) i h i
{SELECT}
1 {MENU} (center of joystick) i h i
{SELECT}
2 “Talking CallerID” i {SELECT}
2 “Auto talk” i {SELECT}
3 Select the desired setting. (Default:
“On”) i {SAVE} i {OFF}
3 Select the desired setting. (Default:
“Off”) i {SAVE} i {OFF}
Display contrast Y o
Note:
L If you subscribe to Caller ID service and
want to view the caller’s information on
the handset display after lifting up the
handset to answer a call, turn off this
feature.
Handset
1 {MENU} (center of joystick) i h i
{SELECT}
2 “LCD contrast” i {SELECT}
L If you set the line selection mode from
“Auto” to “Line1” or “Line2” (page 51),
the auto talk feature will function for that
line only. If the other line receives a call,
the auto talk feature will not function.
3 Select the desired setting. (Default:
Level 3) i {SAVE} i {OFF}
Base unit
1 {MENU} i h i {SET}
2 “LCD contrast” i {SET}
Caller ID number auto edit
Y o
You can turn the Caller ID number auto
edit feature on or off.
3 Select the desired setting. (Default:
Level 3) i {SET} i {STOP}
Handset
Handset key tone Y
1 {MENU} (center of joystick) i h i
You can select whether or not key tones
are heard when keys are pressed. Key
tones include confirmation tones and error
tones.
{SELECT}
2 “Caller ID edit” i {SELECT}
3 Select the desired setting. (Default:
1 {MENU} (center of joystick) i h i
“On”) i {SAVE} i {OFF}
{SELECT}
Base unit
2 “Key tone” i {SELECT}
1 {MENU} i h i {SET}
2 “Caller ID edit” i {SET}
3 Select the desired setting. (Default:
“On”) i {SAVE} i {OFF}
3 Select the desired setting. (Default:
“On”) i {SET} i {STOP}
50
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
Flash time
Setting telephone line Y o
The flash time depends on your telephone
exchange or host PBX.
Line selection
L You only need to program this setting
once, using either the handset or base
unit.
The line selection mode determines which
line is selected when you press {C} on
the handset or {SP-PHONE} on the base
unit.
Important:
– “Auto”: When making a call, line 1 is
selected. If that line is unavailable, line 2
is selected. When answering a call, the
ringing line is selected.
L The setting should stay at 700 ms unless
pressing {FLASH} fails to pick up the
Call Waiting call.
– “Line1”: Line 1 is selected.
Handset
– “Line2”: Line 2 is selected.
1 {MENU} (center of joystick) i h i
{SELECT}
Handset
2 “Set tel line” i {SELECT}
3 “Set flash time” i {SELECT}
4 Select the desired line.
1 {MENU} (center of joystick) i h i
{SELECT}
2 “Set tel line” i {SELECT}
3 “Line select” i {SELECT}
5 Select the desired setting. (Default:
“700ms”) i {SAVE} i {OFF}
4 Select the desired setting. (Default:
“Auto”) i {SAVE} i {OFF}
Base unit
Note:
1 {MENU} i h i {SET}
2 “Set tel line” i {SET}
3 “Set flash time” i {SET}
4 Select the desired line.
L You can select a line manually
regardless of the line selection mode by
pressing {LINE1} or {LINE2}.
Base unit
1 {MENU} i h i {SET}
2 “Set tel line” i {SET}
3 “Line select” i {SET}
5 Select the desired setting. (Default:
“700ms”) i {SET} i {STOP}
Note for handset and base unit:
L If the unit is connected via a PBX, certain
PBX functions (call transferring, etc.)
may not work correctly. Consult your
PBX supplier for the correct setting.
4 Select the desired setting. (Default:
“Auto”) i {SET} i {STOP}
Note:
L You can select a line manually
regardless of the line selection mode by
pressing {LINE1} or {LINE2}.
For assistance, please visit http://www.panasonic.com/phonehelp
51
Programmable Settings
Line mode
Generally, the line mode setting should not
be adjusted.
When another phone connected to the
same line is in use, and
Changing the PIN (personal
identification number) o
For security, the PIN must be entered
when changing certain settings such as
registering units. The default setting is
“7262”.
– if k or l is not displayed on the
handset, or
Important:
– if {LINE1} or {LINE2} button light is off
on the base unit,
you need to change the line mode to “A”.
L If you change the PIN, please make note
of your new PIN. The unit does not
reveal the PIN to you.
L You only need to program this setting
once, using either the handset or base
unit.
1 {MENU} i h i {SET}
2 “Set PIN” i {SET}
Handset
3 To change the PIN for the first time, skip
to step 4.
1 {MENU} (center of joystick) i h i
{SELECT}
To change the PIN, enter the current 4-
digit PIN. i {SET}
2 “Set tel line” i {SELECT}
3 “Set line mode” i {SELECT}
4 Select the desired line.
4 Enter the new 4-digit PIN. i {SET}
5 Enter the new 4-digit PIN again. i
{SET} i {STOP}
5 Select the desired setting. (Default: “B”)
i {SAVE} i {OFF}
If you forget the PIN (resetting the base
unit to its default settings)
If you set the PIN and you cannot
remember it, you can reset the base unit
using the following procedures.
Base unit:
Base unit
1 {MENU} i h i {SET}
2 “Set tel line” i {SET}
3 “Set line mode” i {SET}
4 Select the desired line.
{MENU} i {MUTE} i
{#}{9}{0}{0}{0}
Note:
5 Select the desired setting. (Default: “B”)
L The following items are reset to their
default settings:
i {SET} i {STOP}
– Settings checked in the base reset
column on page 93
– Answering system: On
– Line selection for answering system:
Line 1 and line 2
L If you have registered a cellular phone,
the following cellular phone settings are
also reset to their default settings.
– “Assign Base/HS” (Allows you to
select which unit to ring for cellular
calls, page 69): “All”
52
For assistance, please visit http://www.panasonic.com/phonehelp
Programmable Settings
Customer support Y o
The handset and base unit can display the
Internet address where you can download
the operating instructions or get further
information for this product using your
computer.
– “TAD (cell)” (Answering system for
cellular phone, page 69): “Off”
– “TAD ring count” (Ring count of
answering system for cellular phone,
page 69): “4”
Call reservation o
The resources available for wireless
communication (making or answering calls
with a handset, monitoring camera images
from a computer, etc.) are limited. When
this feature is turned on, the system will
limit data communications and reserve
enough resources so that 1 handset can
always make or answer outside calls.
When this feature is turned off, data
communications will not be limited, but it is
possible that calls cannot be made or
answered with a handset when data traffic
is heavy.
Handset
1 {MENU} (center of joystick) i h i
{SELECT}
2 “Customer support” i {SELECT}
L The Internet address is displayed.
3 {OFF}
Base unit
1 {MENU} i h i {SET}
2 “Customer support” i {SET}
1 {MENU} i h i {SET}
L The Internet address is displayed.
2 “Call reservation” i {SET}
3 {STOP}
3 Select the desired item. (Default: “On”)
i {SET} i {STOP}
For assistance, please visit http://www.panasonic.com/phonehelp
53
Programmable Settings
Deregistering a unit
Registering a unit
Deregistering a handset
Registering the handset Y o
Handset
The included handset and base unit are
preregistered. If for some reason the
handset is not registered to the base unit,
register the handset.
A handset can cancel its own registration.
1 {MENU} (center of joystick) i h i
{SELECT}
Important:
2 “Registration” i {SELECT}
3 “Deregistration” i {SELECT}
4 {3}{3}{5} i {OK}
L Before registering a compatible
Panasonic unit to the base unit, we
recommend you change the PIN (page
52) so that other Bluetooth devices in
the area are not accidentally registered
at the same time.
Deregistering another device
Base unit
L If you have already canceled the
handset registration at the previous
base unit, perform steps 2 and 3 only.
The base unit can cancel a registered unit
(cordless camera, USB adaptor, Bluetooth
cellular phone, Bluetooth headset).
1 Handset:
{MENU} (center of joystick) i h i
{SELECT} i “Registration” i
{SELECT} i “Registration” i
{SELECT}
1 {MENU} i h i {SET}
2 “Deregistration” i {SET}
3 Select the desired device. i {SET}
4 {3}{3}{5} i {SET} i {STOP}
2 Base unit:
Press and hold {INTERCOM} until it
starts flashing and a beep sounds.
L After {INTERCOM} starts flashing,
the rest of the procedure must be
completed within 2 minutes.
3 Handset:
Press {OK}, then wait until the handset
beeps.
L If you have changed the PIN, enter it
and press {OK}, then wait until the
handset beeps.
54
For assistance, please visit http://www.panasonic.com/phonehelp
i Answering System
Answering system
feature
Setting up the answering
system
Turning the answering system
on o
Press {LINE SELECT} repeatedly to
select the desired line(s). i {ANSWER
ON}
L The ANSWER ON indicator lights.
Important:
Turning the answering system off
Press {ANSWER ON}.
L The ANSWER ON indicator turns off.
L Only 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
L When callers leave messages, the unit
records the day and time of each
message. Make sure the date and time
have been set (page 25).
Screening your calls
While a caller is leaving a message, you
can listen to the call through the base unit’s
speaker. To adjust the speaker volume,
press {^} or {V}.
L You can use your computer with the
included MULTI TALK V USB Utility to
play, erase, and save answering system
messages. Refer to the help section of
the MULTI TALK V USB Utility
application for more information (page
4).
Note:
L To answer the call, press {LINE1} or
{LINE2} being called on the base unit or
{LINE1} or {LINE2} being called on the
handset.
L To turn this feature off, see page 62.
Memory capacity
The total recording capacity (including
your greeting message, caller messages,
and voice memos) is about 60 minutes. A
maximum of 99 messages (including a
greeting message) can be recorded.
Recording your greeting
message o
You can record your own greeting
message (max. 2 minutes) that is played
when the answering system answers a
call.
L If the message memory becomes full,
the ANSWER ON indicator flashes
rapidly (if the answering system is
turned on).
The greeting messages can be recorded:
– for each line.
– for both lines using a common greeting.
If you do not record a greeting message, a
pre-recorded greeting message is used.
To record additional messages, erase
unnecessary messages (page 57).
L If less than 10 minutes of recording time
is available, the unit announces the
remaining recording time when
1 {MENU} i A i {SET}
2 “Greeting record” i {SET}
3 Select the desired line(s). i {SET}
operating the answering system.
L Messages are retained even if a power
failure occurs.
For assistance, please visit http://www.panasonic.com/phonehelp
55
i Answering System
4 After the base unit beeps, speak clearly
about 20 cm (8 inches) away from the
MIC.
Listening to messages
using the base unit
5 To stop recording, press {STOP}.
When new messages have been
recorded, the MESSAGE indicator on the
base unit flashes.
Press {MESSAGE}.
L The base unit plays new messages
Playing back the greeting message
1 {MENU} i A i {SET}
2 “Greeting check” i {SET}
3 Select the desired line.
including memo messages.
L When you have no new messages, the
base unit plays back all messages.
Erasing your greeting message
1 {MENU} i A i {SET}
2 “Greeting check” i {SET}
3 Select the desired line.
Playing back messages for the desired
line(s)
Press {LINE SELECT} repeatedly to
select the desired line(s), then press
{MESSAGE}.
Note:
4 Press {ERASE} while your greeting
message is playing.
L After selecting the line(s), memo
messages do not play.
Pre-recorded greeting message
Adjusting the speaker volume
Press {^} or {V} while listening to a
message.
If you erase or do not record your own
greeting message, the unit can play a
prerecorded greeting message for callers
and ask them to leave messages. If the
message recording time (page 62) is set to
“Greeting only”, caller messages are
not recorded and the unit plays a different
prerecorded greeting message asking
callers to call again.
Useful features during playback
o
Repeating a message
Press {<}.
L If pressed within the first 5 seconds of a
message, the previous message will be
played.
Skipping a message
Press {>}.
Pausing a message
Press {STOP}.
L To resume playback, press
{MESSAGE}.
L To stop playback completely, press
{STOP} again.
56
For assistance, please visit http://www.panasonic.com/phonehelp
i Answering System
Calling back (Caller ID subscribers
only)
If Caller ID information was received for
the call, you can call the caller back while
listening to the message.
Listening to messages
using the handset
When new messages have been
recorded:
Press {SP-PHONE} during playback.
– “New message” is displayed.
Note:
– The message indicator on the handset
flashes slowly if the message alert
feature is turned on (page 63).
L To edit the number before calling back,
press {EDIT} to select the desired
format (page 38).
1 {MENU} (center of joystick)
Erasing messages o
2 i i {SELECT}
L The handset plays new messages
Erasing a message
Press {ERASE} during playback.
including memo messages.
L When you have no new messages,
the handset plays back all messages.
Erasing all messages
Press {ERASE} 2 times while the base
unit is not being used.
3 Press {OFF} when finished.
Note:
L To erase the messages for the desired
line, press {LINE SELECT} repeatedly
to select the desired line(s), then press
{ERASE} 2 times.
L To switch to the receiver, press {C}.
Adjusting the receiver/speaker volume
Push {^} or {V} while listening to a
message.
Voice guidance
If you do not press any buttons after the
last message is played back, the unit’s
voice guidance starts. Operate the
answering system by following the
guidance as necessary.
For assistance, please visit http://www.panasonic.com/phonehelp
57
i Answering System
Key
Command
Useful features during playback
Y
{#}{1}{8} Turn answering system
on for line 1 only.
{#}{2}{8} Turn answering system
Calling back (Caller ID subscribers
only)
on for line 2 only.
If Caller ID information was received for
the call, you can call the caller back while
listening to the message.
Press {LINE1} or {LINE2} during
playback.
{#}{0}{8} Turn answering system
on for both line 1 and line
2.
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
Note:
*2 To resume operation, press a command
key within 15 seconds, or the voice
guidance will start.
L To edit the number before calling back,
press {EDIT} to select the desired
format (page 38).
Note:
Answering system commands
You can also select the desired line(s) and
press dial keys to access certain
answering system functions using the
handset during playback.
L After selecting the line(s), memo
messages do not play.
1 {MENU} (center of joystick) i i
i {SELECT}
2 Select the desired line(s) if necessary.
For line 1: {#}{1}
For line 2: {#}{2}
For line 1 and line 2: {#}{0}
3 Press the desired dial keys.
Key
Command
{1} or {<}
Repeat message (during
playback).
*1
{2} or {>}
Skip message (during
playback).
{4}
{5}
{9}
{0}
Play new messages.
Play all messages.
*2
Stop playback.
Turn answering system
off.
{*}{4} or
{CLEAR}
Erase this message
(during playback).
{*}{5}
Erase all messages.
58
For assistance, please visit http://www.panasonic.com/phonehelp
i Answering System
Voice memo
Remote operation
Using a touch tone phone, you can call
your phone number from outside and
access the unit to listen to messages. The
unit’s voice guidance prompts you to press
certain dial keys to perform different
operations.
Recording a voice memo o
You can use the base unit to leave a voice
memo (voice message) for yourself or
someone else (max. 3 minutes). This
memo can be played back later, either
directly with the base unit or remotely.
Important:
1 {MEMO}
L In order to operate the answering
system remotely, you must first set a
remote code (page 61). This code must
be entered each time you operate the
answering system remotely.
2 After the base unit beeps, speak clearly
about 20 cm (8 inches) away from the
MIC.
3 To stop recording, press {STOP}.
Using the answering system
remotely
1 Dial your phone number from a touch
tone phone.
2 After the greeting message starts, enter
your remote code.
L The unit plays back new messages,
including memo messages.
3 After 3 seconds, the voice guidance
starts. Follow the voice guidance as
necessary.
4 When finished, hang up.
Note:
L You can ignore the voice guidance and
control the unit using remote commands
(page 60).
Voice guidance
During remote operation, the unit’s voice
guidance prompts you to press {1} to
perform a specific operation, or press {2}
to listen to more available operations.
Operations are presented by voice
guidance in the following order:
– Play back all messages
– Play back new messages
For assistance, please visit http://www.panasonic.com/phonehelp
59
i Answering System
– Record a message
Remote commands
– Erase all messages
You can select the desired line(s) and
press dial keys to access certain
answering system functions without
waiting for the voice guidance to prompt
you.
– Record your greeting message
Note:
L If you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit disconnects your call.
1 Select the desired line(s) while you are
accessing the answering system if
necessary.
L If less than 10 minutes of recording time
is available, the unit announces the
remaining recording time after the last
message is played back.
For line 1: {#}{1}
For line 2: {#}{2}
For line 1 and line 2: {#}{0}
2 Press the desired dial keys.
Key
Remote command
{1}
Repeat message (during
playback).
*1
{2}
Skip message (during
playback).
{4}
{5}
{9}
Play new messages.
Play all messages.
Stop recording/
*2
playback.
{0}
Turn answering system
off.
{*}{4}
{*}{5}
Erase this message
(during playback).
Erase all messages.
{#}{1}{7} Record a greeting
message for line 1 only.
{#}{2}{7} Record a greeting
message for line 2 only.
{#}{0}{7} Record a common
greetingmessageforboth
line 1 and line 2.
{#}{1}{8} Turn answering system
on for line 1 only.
{#}{2}{8} Turn answering system
on for line 2 only.
{#}{0}{8} Turn answering system
on for both line 1 and line
2.
60
For assistance, please visit http://www.panasonic.com/phonehelp
i Answering System
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume operation, enter a remote
command within 15 seconds, or the
voice guidance will start.
Answering system
settings
Remote code o
A remote code must be entered when
operating the answering system remotely.
This code prevents unauthorized parties
from listening to your messages remotely.
Note:
L After selecting the line(s), memo
messages do not play.
Turning on the answering system
remotely
1 {MENU} i A i {SET}
2 “Remote code” i {SET}
If the answering system is off, you can turn
it on remotely by calling the line selected in
“Turning the answering system on o” on
page 55.
3 Enter the desired 2-digit remote code.
(Default: “11”)
4 {SET} i {STOP}
1 Dial your phone number.
2 Let the phone ring 15 times.
Ring count o
L The unit answers your call with the
You can change the number of times the
phone rings before the unit answers calls.
“Toll saver”: The unit answers on the
2nd ring when new messages have been
recorded, and on the 4th ring when there
are no new messages. If you call your
phone from outside to listen to new
greeting message.
L You can hang up, or if you call from a
touch tone phone, you can enter your
remote code and begin remote
operation (page 59).
messages (page 59), you will know that
there are no new messages when the
phone rings for the 3rd time. You can then
hang up without being charged for the call.
Skipping the greeting message to leave
a message
You can leave a message just as any
outside caller can. Call your phone
number, then press {*} to skip the
greeting message and record your
message after the beep.
1 {MENU} i A i {SET}
2 “Ring count” i {SET}
3 Select the desired line.
4 Select the desired setting. (Default: “4
rings”) i {SET} i {STOP}
For assistance, please visit http://www.panasonic.com/phonehelp
61
i Answering System
For Voice Mail service subscribers
If you subscribe to a flat-rate bundle
service that includes Caller ID, Call
Waiting, Voice Mail, and unlimited local/
regional/long distance calls, please note
the following:
Caller’s recording time o
You can change the maximum message
recording time allotted to each caller.
“Greeting only”: The unit plays the
greeting message but does not record
caller messages.
L To use the Voice Mail service provided
by your telephone company rather than
the unit’s answering system, turn off the
answering system (page 55).
This unit does not have an indicator to
indicate if there are new messages in
your mailbox service.
1 {MENU} i A i {SET}
2 “Recording time” i {SET}
3 Select the desired line.
4 Select the desired setting. (Default:
“3min”) i {SET} i {STOP}
L To use this unit’s answering system
rather than the Voice Mail service
provided by your telephone company,
please contact your telephone company
to deactivate your Voice Mail service.
If your telephone company cannot do
this:
Note:
L If the message memory becomes full,
the unit automatically switches to the
“Greeting only” mode. New
messages will not be recorded.
– Set this unit’s “Ring count” setting
so that this unit’s answering system
answers calls before your telephone
company’s Voice Mail service tries to
answer your calls. It is necessary to
check the ring count required to
activate the Voice Mail service
Recording mode o
You can select a recording mode.
Enhanced recording provides improved
sound quality, but the total recording
capacity is reduced.
1 {MENU} i A i {SET}
provided by your telephone company
before changing this setting.
– Change the ring count of the Voice
Mail service so that the answering
system can answer the call first. To do
so, consult your telephone company.
2 “Recording mode” i {SET}
3 Select the desired item. (Default:
“Standard recording 60min”) i
{SET} i {STOP}
Call screening o
This feature allows you to monitor a
message from the speaker when the
answering system is recording the
message.
1 {MENU} i A i {SET}
2 “Call screening” i {SET}
3 Select the desired item. (Default: “On”)
i {SET} i {STOP}
62
For assistance, please visit http://www.panasonic.com/phonehelp
i Answering System
Message alert Y
You can select whether or not the
message indicator on the handset flashes
in amber when new messages are
recorded (page 57).
1 {MENU} (center of joystick) i h i
{SELECT}
2 “Message alert” i {SELECT}
3 Select the desired setting. (Default:
“Off”) i {SAVE} i {OFF}
Note:
L While message alert is on, battery
operating time will be shortened (page
17).
For assistance, please visit http://www.panasonic.com/phonehelp
63
Using a Cellular Phone with this Unit
Registering a cellular phone o
Configuring a cellular
phone
Important:
L For more details and the list of
compatible cellular phones, please visit:
www.panasonic.com/MultiTalkV
L Before registering a Bluetooth device to
the base unit, we recommend you
change the PIN (page 52).
1 Base unit:
{CELLULAR}
If your cellular phone is Bluetooth wireless
technology compatible to the home
communication system, you can use the
handset or base unit to make or answer
calls using a cellular line.
2 “Registration” i {SET}
L After pressing {SET}, the rest of the
procedure must be completed within
2 minutes.
This feature is useful for maximizing the
benefits of cellular services (such as free
unlimited nights and weekends, or cellular
to cellular calling plans) by utilizing unused
peak minutes with your home phone.
3 Your cellular phone:
Follow the instructions of your cellular
phone to enter the registration mode.
L Depending on your cellular phone, it
may ask you to enter the base unit
PIN (Default: “7262”).
To use this feature you must first:
– register your cellular phone to the base
unit (page 64).
Note:
L To cancel a cellular phone from the base
unit, see “Deregistering another device”
on page 54.
– turn on discoverable mode (page 64).
– connect the cellular phone to the base
unit (page 65).
Turning on the discoverable
mode o
When discoverable mode is turned on, this
unit may be seen by other Bluetooth
devices.
Important:
L The following procedures must be
performed using the base unit.
L Up to 5 cellular phones can be
registered (when other Bluetooth
devices are not registered). There can
be only one active Bluetooth connection
at a time.
1 {MENU} i h i {SET}
2 “Bluetooth” i {SET}
3 “Discoverable” i {SET}
L To keep the cellular line stable between
the base unit and cellular phone, we
recommend you use a cellular phone
within the range of the base unit.
4 Select the desired setting. (Default:
“On”) i {SET} i {STOP}
L While you are on a cellular call, the
battery of your cellular phone is being
consumed. We recommend you place
your cellular phone on its charger during
the call.
64
For assistance, please visit http://www.panasonic.com/phonehelp
Using a Cellular Phone with this Unit
Connecting the cellular phone
o
You need to connect to a registered
cellular phone to the base unit before you
can use this feature.
Making/answering calls
using a cellular line
L Before making or answering calls,
confirm that you have connected your
cellular phone to the base unit (page
65).
1 {CELLULAR}
2 “Connection” i {SET}
Making calls Y o
3 Select the desired cellular phone. i
{SET}
Handset
L The selected cellular phones are
indicated by “Q”.
Important:
L You can place the handset on the
charger while using the speakerphone.
The call is not disconnected.
4 {STOP}
Note:
L In step 3, the base unit requires your
cellular phone to accept the connection.
Depending on your cellular phone, it
may ask you if you accept the
1 Dial the phone number. i {CELL}
L If you registered only one cellular
phone, skip to step 4.
connection requirement from the base
unit. Refer to the operating instructions
of your cellular phone for further
operations.
2 Select the desired cellular phone.
3 {SELECT}
4 When you finish talking, press {OFF}.
Base unit
1 Dial the phone number. i
{CELLULAR}
L If you registered only one cellular
phone, skip to step 4.
2 Select the desired cellular phone.
3 {SET}
4 When you finish talking, press {SP-
PHONE}.
Answering calls Y o
Handset
1 Press {C} or {CELL}.
2 When you finish talking, press {OFF}.
For assistance, please visit http://www.panasonic.com/phonehelp
65
Using a Cellular Phone with this Unit
Base unit
Handset
1 Press {SP-PHONE} or {CELLULAR}.
1 {MENU} (center of joystick) i G
i {SELECT}
2 When you finish talking, press {SP-
PHONE}.
2 Push {^} or {V} to select the desired
caller information indicated by y.
Making calls using the
phonebook Y o
3 {CALL} i {CELL}
L If you registered only one cellular
phone, skip to step 5.
Handset
4 Select the desired cellular phone. i
1 {MENU} (center of joystick) i d
{SELECT}
i {SELECT}
5 When you finish talking, press {OFF}.
2 Push {^} or {V} to select the desired
item.
Note:
L If the cellular line is already being used
or you want to select the land line, select
the desired line by pressing {LINE1} or
{LINE2} instead of {CELL}.
3 {CALL} i {CELL}
L If you registered only one cellular
phone, skip to step 5.
4 Select the desired cellular phone. i
Base unit
{SELECT}
1 {MENU} i G i {SET}
5 When you finish talking, press {OFF}.
Base unit
2 Press {^} or {V} to select the desired
caller information indicated by y.
1 {MENU} i d i {SET}
3 {CELLULAR}
L If you registered only one cellular
2 Press {^} or {V} to select the desired
phone, skip to step 5.
item.
4 Select the desired cellular phone. i
3 {CELLULAR}
{SET}
L If you registered only one cellular
phone, skip to step 5.
5 When you finish talking, press {SP-
PHONE}.
4 Select the desired cellular phone. i
{SET}
Note:
L If the cellular line is already being used
or you want to select the land line, select
the desired line by pressing {LINE1} or
{LINE2} instead of {CELLULAR}.
5 When you finish talking, press {SP-
PHONE}.
Viewing the caller list and
calling back Y o
If you receive a call via cellular line, caller
information is logged in the caller list with
y.
66
For assistance, please visit http://www.panasonic.com/phonehelp
Using a Cellular Phone with this Unit
Base unit
Useful features during a
cellular call
1 To put the cellular call on hold, press
{HOLD}.
2 To make a land line call, dial the phone
number, then press {LINE1} or
{LINE2}.
Putting a cellular call on hold
Y o
To answer a land line call, press
{LINE1} or {LINE2}.
Handset
Press {HOLD} 2 times during a cellular
call.
3 When you finish talking, press {SP-
PHONE} to end the land line call.
L To return to the call, press {C}.
4 To return to the cellular call, press
Base unit
{CELLULAR}.
Press {HOLD} during a cellular call.
L To return to the call, press
{CELLULAR}.
Holding a land line call and make or
answer a cellular call
Example: If you are on a land line call
Note for handset and base unit:
Handset
L If a call is kept on hold for more than 6
minutes, an alarm tone starts to sound.
After 4 additional minutes on hold, the
call is disconnected.
1 To put the land line call on hold, press
{HOLD} 2 times.
2 To make a cellular call
Using the land line during a
cellular call Y o
– If you have registered only one
cellular phone, dial the phone
number, then press {CELL}.
– If you have registered more than one
cellular phone, dial the phone
number, then press {CELL}. Select
the desired cellular phone, then press
{SELECT}.
Holding a cellular call to make or
answer a land line call
Example: If you are on a cellular line call
Handset
To answer a cellular call
Press {CELL}.
1 To put the cellular call on hold, press
{HOLD} 2 times.
3 To return to the land line call, press the
line button that is flashing on the
handset.
2 To make a land line call, dial the phone
number, then press {LINE1} or
{LINE2}.
L The cellular call ends.
To answer a land line call, press
{LINE1} or {LINE2}.
3 When you finish talking, press {OFF} to
end the land line call.
4 To return to the cellular call, press
{C}.
For assistance, please visit http://www.panasonic.com/phonehelp
67
Using a Cellular Phone with this Unit
Base unit
Cellular settings
1 To put the land line call on hold, press
Important:
{HOLD}.
L You must register your cellular phone to
the base unit before programming.
2 To make a cellular call
– If you have registered only one
cellular phone, dial the phone
number, then press {CELLULAR}.
– If you have registered more than one
cellular phone, dial the phone
number, then press {CELLULAR}.
Select the desired cellular phone,
then press {SET}.
Ringer settings for cellular calls
Y o
Ringer volume
You can change the ringer volume heard
when a cellular call is received. You can
change it for the handset and base unit
individually.
To answer a cellular call
Press {CELLULAR}.
Handset
3 To return to the land line call, press the
line button that is flashing on the base
unit.
1 {MENU} (center of joystick) i f
i {SELECT}
L The cellular call ends.
2 “Ringer for cell” i {SELECT}
3 “Ringer volume” i {SELECT}
4 Select the desired volume. (Default:
High) i {SAVE} i {OFF}
Base unit
1 {CELLULAR}
2 “Cellular setting” i {SET}
3 “Ringer volume” i {SET}
4 Select the desired volume. (Default:
High) i {SET} i {STOP}
Note for handset and base unit:
L When the ringer volume is set to off for a
cellular line, “Ringer off” is not
displayed in standby mode and the
handset or base unit does not ring for
cellular calls.
68
For assistance, please visit http://www.panasonic.com/phonehelp
Using a Cellular Phone with this Unit
L To cancel a selected unit, press {>}
again.
Ringer tone
You can change the ringer tone heard
when a cellular call is received. You can
change it for the handset and base unit
individually.
6 {SET} i {OFF}
Answering system settings for
cellular calls o
Handset
1 {MENU} (center of joystick) i f
Setting the answering system for a
cellular call
i {SELECT}
This feature allows the base unit to answer
cellular calls when you are not available to
answer cellular calls.
2 “Ringer for cell” i {SELECT}
3 “Ringer tone” i {SELECT}
4 Select the desired item. (Default: “Tone
Important:
3”) i {SAVE} i {OFF}
L To use this feature, you need to turn on
the answering system for line 1 and/or
line 2 (page 55).
Note:
L If you erase a customized ring for
cellular call, “Tone 3” (default) is used
instead of that ringer tone.
L If this feature is turned on, the base unit
plays the greeting message for line 1
and message is recorded on line 1.
Base unit
1 {CELLULAR}
1 {CELLULAR}
2 “Cellular setting” i {SET}
3 “TAD (cell)” i {SET}
2 “Cellular setting” i {SET}
3 “Ringer tone” i {SET}
4 Select the desired setting. (Default:
“Off”) i {SET} i {STOP}
4 Select the desired item. (Default: “Tone
3”) i {SET} i {STOP}
Note:
L “TAD” stands for Telephone Answering
Device.
Selecting which unit to ring o
You can select which handset or base unit
rings when you receive a call from one of
the registered cellular phones.
Ring count
You can change the number of times the
cellular phone rings before the base unit
answers cellular calls.
1 {CELLULAR}
2 “Cellular setting” i {SET}
3 “Assign Base/HS” i {SET}
1 {CELLULAR}
2 “Cellular setting” i {SET}
3 “TAD ring count” i {SET}
4 Select the desired cellular phone. i
{SET}
4 Select the desired number. (Default:
5 Select the desired unit, then press {>}.
“4”) i {SET} i {STOP}
(Default: “All”)
L The selected units are indicated by
“Q”.
For assistance, please visit http://www.panasonic.com/phonehelp
69
Using a Cellular Phone with this Unit
4 To complete the transfer, press {SP-
PHONE}.
Transferring a cellular
call
Note for handset and base unit:
L If the paged party does not answer
within 1 minute after you hang up, your
extension rings and the call is returned
to your phone. You can speak to the
caller again by pressing {C} on the
handset or {CELLULAR} on the base
unit.
Cellular calls can be transferred between
the handset and the base unit, and
between the handset and another
compatible Panasonic unit (KX-THA11/
KX-THA12/KX-THA16/KX-THA17). You
can also switch a cellular call between a
cellular phone and base unit.
L To transfer a cellular call to the
answering system, see page 42.
Transferring a cellular call
Y o
Answering a transferred cellular
call Y o
Handset
Handset
1 During a cellular call, press
{INTERCOM} to put the call on hold.
Press {C} to answer the page.
L After the paging party hangs up the call,
you can take the transferred call.
2 To page the base unit, press {0}.
To page another handset, enter its
extension number ({1} to {8}).
Base unit
L If you do not wish to announce the
Press {INTERCOM} to answer the page.
transfer, skip to step 4.
L After the paging party hangs up the call,
you can take the transferred call.
3 Wait for the paged party to answer.
L If the paged party does not answer,
press {C} to return to the cellular
call.
Note for handset and base unit:
L If the paging party hangs up before you
answer the page, “Incoming call” is
displayed. Press {C} on the handset or
{CELLULAR} on the base unit to take
the transferred call.
4 To complete the transfer, press {OFF}.
Base unit
1 During a cellular call, press
{TRANSFER} to put the call on hold.
2 To page a handset, enter its extension
number ({1} to {8}).
To page all handsets, press {0}.
L If you do not wish to announce the
transfer, skip to step 4.
3 Wait for the paged party to answer.
L If the paged party does not answer,
press {CELLULAR} to return to the
cellular call.
70
For assistance, please visit http://www.panasonic.com/phonehelp
Using a Cellular Phone with this Unit
Switching a cellular call
between a cellular phone and
the base unit o
Conference calls
Conference call with a cellular
call and land line call Y o
From a cellular phone to the base unit
If you answer a cellular call using a cellular
phone, you can transfer it to the base unit.
While you are talking on a cellular call, you
can make or answer a 2nd call on the land
line, and then combine the calls to
establish a conference call.
1 During a cellular call using your cellular
phone, press {CELLULAR}.
Handset
2 “Transfer to base” i {SET}
1 During a cellular call, press {HOLD} 2
times.
3 Select the desired cellular phone. i
{SET}
2 To answer a land line call, press
{LINE1} or {LINE2}.
L If you registered only one cellular
phone, skip to step 4.
To make a land line call, press {LINE1}
or {LINE2}, then dial the phone
number.
4 Follow the instructions of your cellular
phone, if required.
L You may need to enter the PIN (page
52).
3 When the land line call is connected,
press {CONF} to make a conference
call.
From the base unit to a cellular phone
If you answer a cellular call using the base
unit, you can transfer it to the cellular
phone that the call came in.
L To hang up only one line, press the
desired line button or {CELL} for the
party with which you want to continue
talking.
L To put both lines on hold, press
{HOLD}. To talk only with the land
line caller, press the desired line
button. To talk only with the cellular
caller, press {C}. To resume both
lines, press {CONF}.
1 During a cellular call using the base
unit, press {CELLULAR}.
2 “Transfer to Cell” i {SET}
Base unit
1 During a cellular call, press {HOLD}.
2 To answer a land line call, press
{LINE1} or {LINE2}.
To make a land line call, press {LINE1}
or {LINE2}, then dial the phone
number.
3 When the land line call is connected,
press {CONF} to make a conference
call.
For assistance, please visit http://www.panasonic.com/phonehelp
71
Using a Cellular Phone with this Unit
L To hang up only one line, press the
desired line button or {CELLULAR}
for the party with which you want to
continue talking.
placed the call on hold can resume the
full conference by pressing {CONF} on
the handset or {CONF} on the base unit.
L To put both lines on hold, press
{HOLD}. To talk with only land line
caller, press the desired line button.
To talk only with the cellular caller,
press {CELLULAR}. To resume both
lines, press {CONF}.
Conference call with a cellular
call and an intercom call Y o
While you are talking on a cellular call, one
more extension can join the conversation
and establish a conference call.
Handset
1 During a cellular call, press
{INTERCOM}.
2 To page the base unit, press {0}.
To page another handset, enter its
extension number ({1} to {8}).
3 When the paged party answers, press
{CONF} to make a conference call.
L To leave the conference, press
{OFF}. The other 2 parties can
continue the conversation.
Base unit
1 During a cellular call, press
{INTERCOM}.
2 To page a handset, enter its extension
number ({1} to {8}).
To page all handsets, press {0}.
3 When the paged party answers, press
{CONF} to make a conference call.
L To leave the conference, press {SP-
PHONE}. The other 2 parties can
continue the conversation.
Note for handset and base unit:
L The cellular call can be put on hold by
pressing {HOLD}. Only the person who
72
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Connecting to your network
By connecting the base unit to your LAN, you can use this unit to:
– connect to the Internet (requires a high-speed Internet service subscription).
– connect to a computer on the same network.
Connecting to your LAN
Connect the base unit using LAN cable.
LINE1/2
LINE2
LAN
LAN cable (Category 5 UTP cable)
See note below.
Note:
L Refer to the included “Installation Guide for MULTI TALK V Software” for connections.
L When connecting the MULTI TALK V devices to a local area network, you need to know
the following limitations.
– While you are using a dial up network (DUN) to access the Internet, no other data
communication can take place using the same computer (for example, file sharing,
browsing the cordless camera, printing with KX-THA16, etc.).
– If you have high-speed Internet service (DSL or Cable), it is better to connect the
base unit behind a router to utilize the networking features properly (for example,
sharing Internet connection, browsing the cordless camera with a computer, printing
with the KX-THA16, etc.).
Connecting the USB cable to the unit
By connecting the USB cable to the USB port, you can use this unit to:
– use MULTI TALK V USB Utility with your computer.
– access to the Internet with your computer.
For assistance, please visit http://www.panasonic.com/phonehelp
73
Useful Information
System requirements for your computer
The following system requirements must be met in order to use the MULTI TALK V
software.
Item
Description
®
®
Operating System
Microsoft Windows 98SE, Microsoft Windows Me,
Microsoft Windows 2000, or Microsoft Windows XP
®
CPU
RAM
For Windows 98SE and Windows Me: Pentium 166 MHz
or faster
For Windows 2000: Pentium 200 MHz or faster
For Windows XP: Pentium 300 MHz or faster
For Windows 98SE and Windows Me: 64 MB (128 MB or
more recommended)
For Windows 2000 and Windows XP: 128 MB
HDD
50 MB available disk space
Resolution
Others
800 x 600 or higher resolution display
USB interface: 1.1
Video adaptor with high color (16 bit) or higher
CD-ROM drive
10/100 Mbps network card installed (necessary for LAN
interface users)
Browser: Internet Explorer 5.0 or later (necessary when
monitoring the cordless camera)
Trademarks
L Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
L Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in
the United States and/or other countries.
L Screen shots are reprinted with permission from Microsoft Corporation.
L All other trademarks identified herein are the property of their respective owners.
74
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Wall mounting
Base unit
The base unit can be mounted on a wall phone plate.
1 Tuck the telephone line cord inside the wall mounting adaptor.
2 Insert the upper hooks (A), then the lower hooks (B) on the wall mounting adaptor into
the holes on the base unit until it clicks into the place.
A
B
3 Connect the telephone line cord. Mount the base unit by inserting the mounting pins
into the round openings on the adaptor (for pin B, use round cut out at the bottom of
the adaptor if you’re using the 4 inches phone plate), then sliding the base unit down
to secure it.
Connect the AC adaptor to power outlet (page 13).
L There are two common types of wall phone plates. The distance between A and B
may vary depending on the size of the wall phone plate installed.
L Raise the antennas.
83 mm
102 mm
(4 inches
(31/4 inches)
)
83 mm
(31/4 inches)
or
102 mm
(4 inches)
(120 V AC, 60 Hz)
For assistance, please visit http://www.panasonic.com/phonehelp
75
Useful Information
Charger
Belt clip
The charger can be mounted on the wall.
Drive the screws (not included) into the
wall using the wall template as a guide,
then mount the charger securely on the
screws.
You can hang the handset on your belt or
pocket using the included belt clip.
To attach the belt clip
Connect the AC adaptor to power outlet
(page 16).
25.2 mm
(1 inch)
Screws
(120 V AC,
60 Hz)
To remove the belt clip
Note:
L Make sure the screws are securely
fastened to the wall.
Wall mount template for the charger
25.2 mm
(1 inch)
76
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Note:
L To cancel a headset from the base unit,
see “Deregistering another device” on
page 54.
Headset (Optional)
Setting up a Bluetooth wireless
headset o
Selecting a headset
This setting determines which headset is
active. Only 1 headset can be active at a
time. When “No headset” is selected, the
headset feature is turned off.
1 {MENU} i h i {SET}
2 “Bluetooth” i {SET}
3 “Headset” i {SET}
If your headset is Bluetooth wireless
technology compatible to the home
communication system, you can have a
hands-free phone conversation by
registering your headset to the base unit.
4 “Headset select” i {SET}
5 Select the desired headset. i {SET}
i {STOP}
Important:
Switching a call between headset and
base unit speakerphone
L The following procedures must be
performed using the base unit.
To switch to the base unit speakerphone,
press {SP-PHONE}.
To return to the headset, press {STOP}.
L There can only be one active Bluetooth
headset connection at a time.
Registering a headset
Important:
Connecting the corded headset
Y
L For more details, please visit:
www.panasonic.com/MultiTalkV
Connecting a headset to the handset
allows hands-free phone conversations.
Please use only a Panasonic headset
(page 6).
1 Your headset:
Enter the registration mode of your
headset (each headset’s instructions
vary).
2 Base unit:
{MENU} i h i {SET}
3 “Bluetooth” i {SET}
4 “Headset” i {SET}
L Headset shown is KX-TCA86.
5 “Registration” i {SET}
Switching a call between headset and
handset speakerphone
To switch to the handset speakerphone,
press {s}.
6 Enter the PIN of your headset. (Refer to
the operating instructions provided with
your headset.) i {SET}
To return to the headset, press {C}.
For assistance, please visit http://www.panasonic.com/phonehelp
77
Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message
Cause & solution
Busy
L The called handset or base unit is in use.
L Other users are using the line(s). Wait until the line
button light or the line status icon goes out.
L Privacy mode is on for the call you tried to join (page
44).
L The handset or base unit you tried to copy phonebook
items to is in use.
L The handset you are calling is too far from the base unit.
Denied
Turn access on at
device.
L The monitor feature is turned off on the destination
handset or base unit and the room cannot be monitored
(page 45).
Error!!
L The handset’s registration or deregistration has failed.
Move the handset and the base unit away from the
electrical appliances and try again.
L Another handset or base unit user tried to send
phonebook items to you but there was an error. Have
the other user re-send the items to you (page 33, 35).
Error!!
L 8 handsets have already been registered to the base
unit. The deregistered handset number is still retained
in the base unit. To register an additional handset,
erase the unnecessary handset number using the base
unit (page 54).
8 handsets have
already been
registered.
---Incomplete---
L The destination unit’s phonebook memory is full. Erase
unnecessary items from the destination unit’s
phonebook (page 32, 35).
L The destination unit is out of area.
L The destination unit’s user may have pressed {C} or
{s} on the handset or {SP-PHONE} on the base unit.
Invalid
L There is no handset registered to the base unit
matching the extension number you entered.
L You selected your own extension number.
Invalid.
L The handset is not registered to the base unit. Register
Please register
to the base unit
the handset (page 54).
Memory full
L There is no space in memory to record new songs.
Erase unnecessary songs (page 48).
No items stored
L Your phonebook or redial list is empty.
L “Customize ring” is empty.
78
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Display message
Cause & solution
No link to base.
Move closer to base
and try again.
L The handset has lost communication with the base unit.
Move closer to the base unit, and try again.
L Confirm that the base unit’s AC adaptor is plugged in.
L Raise the base unit antennas.
L The handset’s registration may have been canceled.
Re-register the handset (page 54).
L After registering a cellular phone to the base unit, the
communication between the base unit and other units
may be disconnected. You need to wait for a few
minutes and try again.
Phonebook full
L There is no space to store new items in the phonebook.
Erase unnecessary items (page 32, 35).
System is busy.
Please try again
later.
L The resources available for wireless communication
(making or answering calls with a handset, monitoring
audio in the room, etc.) are limited. Therefore,
depending on the combination of wireless features
being conducted at the same time, your desired
operation may not be possible. Wait for other users to
finish and try again.
L Another user is listening to messages. Try again later.
Title error
L The title for the customized ring is not entered or the title
you entered is already used for another customized
ring. Enter the title for that customized ring only.
For assistance, please visit http://www.panasonic.com/phonehelp
79
Useful Information
Troubleshooting
General use
Problem
Cause & solution
The unit does not work.
L Make sure that the battery is installed correctly and fully
charged (page 16).
L Check the connections (page 13 – 15).
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset has not been registered to the base unit.
Register the handset (page 54).
I cannot hear a dial tone.
L Confirm that the telephone line cord is connected (page
14).
L Disconnect the base unit from the telephone line and
connect a known working telephone. If the working
telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your
telephone company.
“Recharge battery” is
displayed and I cannot
perform the following
operations:
L The battery power is low. Fully charge the battery (page
16) and try again.
– recording or erasing a
customized ringer
– editing a title for a
customized ringer
– copying MULTI TALK V
USB Utility settings
(songs, phonebook
items, programmable
settings, etc.) from your
computer
Programmable settings
Problem
Cause & solution
I cannot program items.
L While another user is listening to messages or the
answering system is answering a call, you cannot
program. Try again later.
While programming, the
handset starts to ring.
L A call is being received. Answer the call and start again
after hanging up.
80
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Making/answering calls, intercom
Problem
Cause & solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
L Move the handset and the base unit away from other
electrical appliances (microwave, wireless LAN
appliance, etc.).
L Move closer to the base unit.
L Raise the base unit antennas.
L Turn on the clarity booster feature (page 29).
L If your base unit is connected to a telephone line with
DSL service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
The handset and base
unit do not ring.
L The ringer volume is turned off. Adjust it (page 46, 68).
I cannot make a call.
L The dialing mode may be set incorrectly. Change the
setting (page 24).
L The base unit (including answering system) or another
handset is in use. Try again later.
I cannot redial by
pressing {REDIAL}.
L If the last number dialed was more than 48 digits long,
the number will not be redialed correctly. Dial the
number manually.
I cannot have a
conversation using the
headset.
L Make sure that a Panasonic optional headset is
connected properly (page 77).
L Your optional Bluetooth headset is not registered.
Register it (page 77).
L If “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
I cannot make long
distance calls.
L Make sure that you have long distance service.
I cannot page the
L The called handset is too far from the base unit.
handset or base unit.
L The called unit is in use. Try again later.
I cannot turn the clarity
booster feature on.
L The resources available for wireless communication
(making or answering calls with another handset,
monitoring camera images from a computer, etc.) are
limited. Wait for the other user to end the operation and
try again.
The interrupt tones sound
while I am on an outside
call or on an intercom call
or monitoring a room.
L A call is being received. Press {OFF} to end the call or
stop monitoring, then answer the call.
For assistance, please visit http://www.panasonic.com/phonehelp
81
Useful Information
Phonebook
Problem
Cause & solution
Copying stopped with an
item displayed.
L The destination handset may have lost communication
with the base unit, or the destination unit user may have
pressed {C} or {s} on the handset or {SP-PHONE}
on the base unit.
The displayed phonebook item was not copied to the
unit. Press {OFF} on the handset or {STOP} on the
base unit. Confirm that the destination unit is not in use
and try again.
Caller ID
Problem
Cause & solution
The handset or base unit
does not display the
caller’s name and/or
phone number.
L You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L If your base unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone jack, disconnect the base unit from
the equipment and plug the base unit directly into the
wall jack.
L If your base unit is connected to a telephone line with
DSL service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 36).
L If a call is being transferred to you, the caller information
is not displayed.
The handset does not
announce the displayed
caller names.
L The handset’s ringer volume is turned off. Adjust it
(page 46).
L The Talking Caller ID feature is turned off. Turn it on
(page 50).
L The ring count for the answering system is set to “2” or
“Toll saver”. Select a different setting (page 61).
The caller list/incoming
phone numbers are not
edited automatically.
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 50).
L You need to call back the edited number to activate
Caller ID number auto edit.
82
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Problem
Cause & solution
I cannot dial the phone
number edited in the
caller list.
L The phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 38).
The 2nd caller’s
information is not
displayed during an
outside call.
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Answering system
Problem
Cause & solution
I cannot listen to
messages from a remote
location.
L A touch tone phone is required for remote operation.
L Enter the remote code correctly (page 59).
L The answering system is off. Turn it on (page 61).
The unit does not record
new messages.
L The answering system is not turned on for the line you
wish to record messages from. Select the desired line
or both lines by pressing {LINE SELECT} repeatedly,
then turn the answering system on (page 55, 61).
L The recording time is set to “Greeting only”. Select
a different setting (page 62).
L The message memory is full. Erase unnecessary
messages (page 57).
L The answering system is activated for both lines, and
the 1st caller is leaving a voice message. The 2nd caller
cannot leave a message, but the caller information will
be stored (page 37).
L If you subscribe to the Voice Mail service, messages
are recorded by the telephone company not your
telephone (page 62).
I cannot operate the
answering system.
L Someone is operating the answering system.
L If other users are talking on a conference call, you
cannot operate the answering system. Try again later.
The message indicator
on the handset flashes.
L New messages have been recorded. Listen to the new
messages (page 57).
For assistance, please visit http://www.panasonic.com/phonehelp
83
Useful Information
Problem
Cause & solution
I cannot hear a message
from the speaker when
the answering system is
recording a message.
L The call screening feature is turned off. Turn it on (page
62).
L The volume for the base unit is turned off. Turn the
volume up by pressing {^} on the base unit.
L If you pressed {^} or {V} on the base unit to adjust the
volume just before you listened to the message, you
may not be able to hear the message. Adjust the
volume while you are listening to the message.
Cellular connection/Bluetooth wireless headset
Problem
Cause & solution
I cannot register a cellular
phone to the base unit.
L Depending on the compatibility of the cellular phone,
you may not be able to register it to the base unit.
L Confirm that your cellular phone supports the hands-
free profile (HFP) specification. If it does not, you
cannot register it to the base unit.
L You can register up to 5 cellular phones (when other
Bluetooth devices are not registered). Confirm how
many cellular phones have already been registered in
“Connecting the cellular phone o” (page 65).
L Confirm that the Bluetooth feature of your cellular
phone is turned on. You may need to turn this feature on
depending on your cellular phone.
L The Bluetooth technology on your cellular phone may
not be functioning normally. Turn off and on your cellular
phone.
I cannot connect a
cellular phone to the base
unit.
L Depending on the compatibility of the cellular phone,
you may not be able to connect it to the base unit.
L Confirm that you have registered your cellular phone to
the base unit using the cellular phone (page 64). Refer
to the operating instructions of your cellular phone for
registration.
L Confirm that your cellular phone is turned on.
L Confirm that the Bluetooth feature of your cellular
phone is turned on. You may need to turn this feature on
depending on your cellular phone.
L The Bluetooth technology on your cellular phone may
not be functioning normally. Turn off and on your cellular
phone.
The registered cellular
phone received a call, but
I cannot take that call with
the handset or base unit.
L If someone is talking on a cellular call or customizing
the cellular settings, you cannot use cellular feature.
There can be only one active Bluetooth connection at a
time.
L Confirm that your cellular phone is connected to the
base unit (page 65).
84
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Problem
Cause & solution
I cannot make or answer
cellular calls with the
handset or base unit.
L Depending on the cellular phone’s compatibility, you
may not be able to make or answer cellular calls even if
you could register and connect the cellular phone to the
base unit.
L Confirm that you have registered your cellular phone to
the base unit using the cellular phone (page 64). Refer
to the operating instructions of your cellular phone for
registration.
L Confirm that your cellular phone is turned on.
L Confirm that your cellular phone is connected to the
base unit (page 65).
L Confirm that your cellular phone is placed within the
range of the base unit.
L If someone is talking on a cellular call or customizing
the cellular settings, you cannot use cellular feature.
There can be only one active Bluetooth connection at a
time.
I can make or answer
cellular calls but cannot
hear a sound.
L The Bluetooth technology on your cellular phone may
not be functioning normally. Turn off and on your cellular
phone.
L Disconnect and connect the base unit AC adaptor and
try again.
I cannot switch cellular
calls between the base
unit and cellular phone.
L Your cellular phone may not support this feature. Refer
to the operating instructions of your cellular phone.
I cannot register the
Bluetooth wireless
headset to the base unit.
L Confirm that your Bluetooth wireless headset supports
the headset profile (HSP) specification. If it does not,
you cannot register it to the base unit.
Battery recharge
Problem
Cause & solution
I charged the battery fully,
but 3 continues to
flash, or 4 is
L The battery may need to be replaced with a new one
(page 17).
displayed.
The handset display is
blank.
L Confirm that the battery is properly installed.
L Fully charge the battery (page 16).
For assistance, please visit http://www.panasonic.com/phonehelp
85
Useful Information
FCC and other information
This equipment complies with Part 68 of
the FCC rules and the requirements
adopted by the ACTA. On the bottom of
this equipment is a label that contains,
among other information, a product
identifier in the format US:ACJ----------.
If requested, this number must be
provided to the telephone company.
L Registration No
notify the customer as soon as possible.
Also, you will be advised of your right to
file a complaint with the FCC if you
believe it is necessary.
The telephone company may make
changes in its facilities, equipment,
operations or procedures that could
affect the operation of the equipment. If
this happens the telephone company will
provide advance notice in order for you
to make necessary modifications to
maintain uninterrupted service.
............(found on the bottom of the unit)
L Ringer Equivalence No.
(REN).......0.2B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular
plug is provided with the product. It is
designed to be connected to a
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Servicenter or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone
company may request that you
disconnect the equipment until the
problem is resolved.
compatible modular jack that is also
compliant.
The REN is used to determine the
number of devices that may be
Connection to party line service is
subject to state tariffs. Contact the state
public utility commission, public service
commission or corporation commission
for information.
connected to a telephone line. Excessive
RENs on a telephone line may result in
the devices not ringing in response to an
incoming call. In most but not all areas,
the sum of RENs should not exceed five
(5.0). To be certain of the number of
devices that may be connected to a line,
as determined by the total RENs, contact
the local telephone company. For
products approved after July 23, 2001,
the REN for the product is part of the
product identifier that has the format
US:AAAEQ##TXXXX. The digits
If your home has specially wired alarm
equipment connected to the telephone
line, ensure the installation of this
equipment does not disable your alarm
equipment. If you have questions about
what will disable alarm equipment,
consult your telephone company or a
qualified installer.
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
This equipment is hearing aid compatible
as defined by the FCC in 47 CFR
Section 68.316.
If this equipment causes harm to the
telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may
be required. But if advance notice isn’t
practical, the telephone company will
86
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
When you hold the phone to your ear,
noise might be heard in your Hearing Aid.
Some Hearing Aids are not adequately
shielded from external RF (radio
frequency) energy. If noise occurs, use
an optional headset accessory or the
speakerphone option (if applicable) when
using this phone. Consult with your
audiologist or Hearing Aid manufacturer
about the availability of Hearing Aids
which provide adequate shielding to RF
energy commonly emitted by digital
devices.
NOTE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this
equipment does cause harmful
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain
to the dispatcher the reason for the
call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
− Reorient or relocate the receiving
antenna.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
− Increase the separation between the
equipment and receiver.
− Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
− Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference
to nearby TVs and VCRs. To minimize or
prevent such interference, the base of
the cordless telephone should not be
placed near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the
TV or VCR. This will often reduce, or
eliminate, interference.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could void the
user’s authority to operate this device.
For assistance, please visit http://www.panasonic.com/phonehelp
87
Useful Information
Notice
FCC RF Exposure Warning:
The product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment. To comply
with FCC RF exposure requirements, the
base unit must be installed and operated
with its antenna located 20 cm (8 inches)
or more between antenna and all
person’s body (excluding extremities of
hands, wrist and feet). The handset may
be carried and operated with only the
specific provided belt-clip. Other non-
tested belt-clips or similar body-worn
accessories may not comply and must
be avoided. The product must not be
collocated or operated in conjunction
with any other antenna or transmitter.
Responsible party:
Panasonic Corporation of North America
One Panasonic Way,
Secaucus, New Jersey 07094
Phone number: 1-800-211-PANA (1-800-
211-7262)
FCC Warning:
To ensure compliance with FCC
emissions limits, use only the included
USB cable with the ferrite core when
connecting the unit to a computer.
88
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Specifications
General
Operating environment 5 °C – 40 °C (41 °F – 104 °F)
Frequency
2.402 GHz – 2.48 GHz
Bluetooth compliance
Bluetooth wireless technology 1.2
Base unit
Dimensions
Approx. height 48 mm x width 205 mm x depth 182 mm
7
1
5
(1 / inches x 8 / inches x 7 / inches)
8
16
32
Mass (Weight)
Approx. 530 g (1.17 lb.)
Power consumption
Standby: Approx. 2.6 W
Maximum: Approx. 5.5 W
Power output
Power supply
Interface
125 mW (max.)
AC adaptor (120 V AC, 60 Hz)
USB: 1.1
®
LAN: 10Base-T/100Base-TX Ethernet RJ-45 connector x 1
Handset
Dimensions
Approx. height 159 mm x width 49 mm x depth 35 mm
1
15
3
(6 / inches x 1
/
inches x 1 / inches)
4
16
8
Mass (Weight)
Power output
Power supply
Interface
Approx. 170 g (0.37 lb.)
125 mW (max.)
Ni-MH battery (3.6 V, 830 mAh)
USB: 1.1
Charger
Dimensions
Approx. height 71 mm x width 88 mm x depth 99 mm
13
15
29
(2
/
inches x 3
/
inches x 3
/
inches)
16
32
32
Mass (Weight)
Approx. 110 g (0.24 lb.)
Power consumption
Standby: Approx. 1.5 W
Maximum: Approx. 6.5 W
Power supply
Note:
AC adaptor (120 V AC, 60 Hz)
L Design and specifications are subject to change without notice.
L The illustrations in these instructions may vary slightly from the actual product.
Trademarks
L The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use
of such marks by Panasonic is under license.
L Ethernet is either a registered trademark or a trademark of Xerox Corporation in the
United States and/or other countries.
For assistance, please visit http://www.panasonic.com/phonehelp
89
Useful Information
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Servicenter; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (1-800-211-7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
90
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Warranty
PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF
NORTH AMERICA
PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
One Panasonic Way,
Secaucus, New Jersey 07094
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision
to repair or replace will be made by the warrantor.
Parts
Labor
One (1) Year
One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During
the “Parts” Limited Warranty period, there will be no charge for parts. You must
mail-in your product prepaid during the Limited Warranty period. This Limited
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts
(cabinet). This Limited Warranty only applies to products purchased and serviced in
the United States or Puerto Rico. This Limited Warranty is extended only to the
original purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product
prepaid to:
Panasonic Services Company Customer Servicenter
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product
please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
For assistance, please visit http://www.panasonic.com/phonehelp
91
Useful Information
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, bug infestation,
mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line surge,
lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of
the product, or service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY. (As examples, this excludes damages for lost time, lost calls or
messages, cost of having someone remove or re-install an installed unit if
applicable, travel to and from the servicer. The items listed are not exclusive, but
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops during or
after the Limited Warranty period, you may contact your dealer or Servicenter. If the
problem is not handled to your satisfaction, then write to the warrantor’s Consumer
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
92
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Direct command chart/programming index
Important:
L You can program each feature directly by using feature codes.
Press {MENU}, {#}, then press the desired feature code.
Note:
L When you find “*1”, “*2”, and “*3” in the following table, refer to the corresponding note
below.
*1 If you program the following features using one of the units, you do not need to program
the same item using another unit.
*2 If you reset the base unit (page 52), the marked features are reset to their default
settings.
*3 If you purchase the cordless camera (KX-THA13), you can monitor a room where the
cordless camera is located using your computer.
Telephone
Feature
Feature
code
Operating Default setting
unit
Base
reset
Page
*2
Auto edit
(Caller ID number
auto edit)
{2}{1}{4}
Y
o On
r
50
Auto talk
{2}{0}{0}
{2}{1}{3}
{6}{8}{0}
Y
Y
Y
Off
–
–
–
50
37
53
Caller list
o
o
–
–
Customer
support
Customize ring
{1}{6}{6}
{1}{0}{1}
{1}{3}{1}
Y
Y
Y
–
–
–
–
47
25
54
*1
Date and time
o 12.31.2006
Deregistration
(Deregistering a
handset)
–
Deregistration
(Deregistering
{1}{3}{4}
o
–
–
54
another device)
Display
(Display language)
{1}{1}{0}
Y
Y
o English
r
24
54
Registration
(Handset
{1}{3}{0}
–
–
registration)
Interrupt tone
Key tone
{2}{0}{1}
Y
Y
o 2
r
48
50
{1}{6}{5}
On
–
For assistance, please visit http://www.panasonic.com/phonehelp
93
Useful Information
Feature
Feature
code
Operating Default setting
unit
Base
reset
Page
*2
LCD contrast
{1}{4}{5}
Y
o
Level 3
r
50
(Display contrast)
Line select
Message alert
Phonebook
{2}{5}{0}
{3}{4}{0}
{2}{8}{0}
{2}{3}{5}
{1}{6}{1}
Y
Y
Y
Y
Y
o Auto
Off
r
–
51
63
o
–
–
31, 34
48
Ring color
Ringer tone
Color 1
–
o
o
Line 1: Tone 1
Line 2: Tone 2
r
46
Ringer volume
Set dial mode
{1}{6}{0}
{1}{2}{0}
{1}{2}{1}
{1}{2}{2}
{1}{3}{2}
{1}{6}{2}
Y
Y
Y
Y
High
r
r
r
r
r
–
46
24
51
52
52
50
*1
*1
o Tone
o 700ms
o B
Set flash time
*1
Set line mode
Set PIN
o 7262
On
Talking
CallerID
Y
Y
Y
Time
adjustment
{2}{2}{6}
o Caller
r
49
49
*1
ID[auto]
Voice enhancer
{2}{7}{0}
Off
–
Intercom and monitor features
Feature
Feature
code
Operating Default setting
unit
Base
reset
Page
*2
Audio monitor
{7}{2}{2}
Y
Y
o
o
–
–
–
45
49
Device name
(Changing the
handset/base unit
name)
{1}{0}{4}
Handset:
Handset
Base unit:
Base TH102
Monitor access
PC camera
access
{2}{0}{2}
Y
o Deny
r
r
45
–
{6}{5}{0}
o Off
*3
(Enablingmonitoring
from a computer)
94
For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Answering system features
Feature
Feature
code
Operating Default setting
unit
Base
reset
Page
*2
Call screening
Greeting check
{3}{1}{0}
{3}{0}{3}
o On
r
–
62
56
55
57
o
o
–
–
–
Greeting record {3}{0}{2}
–
Message
{3}{0}{0}
Y
–
playback
Recording mode
{3}{0}{9}
o Standard
recording
60min
r
62
Recording time
Remote code
Ring count
{3}{0}{5}
{3}{0}{6}
{2}{1}{1}
o 3min
o 11
r
r
r
62
61
61
o 4 rings
Cellular connection
Feature
Feature
code
Operating Default setting
unit
Base
reset
Page
*2
Discoverable
(Turning on the
{6}{2}{0}
o On
r
64
discoverable mode)
Ringer tone
(For cellular phones)
{6}{2}{9}
Y
Y
o Tone 3
o High
r
r
69
68
Ringer volume
{6}{2}{8}
(For cellular phones)
Bluetooth compatible headset
Feature
Feature
code
Operating Default setting
unit
Base
reset
Page
*2
Headset list
(Selecting a
headset)
{6}{2}{2}
o
–
–
77
Registration
(Registering a
headset)
{6}{2}{1}
o
–
–
77
For assistance, please visit http://www.panasonic.com/phonehelp
95
Index
Connections
AC adaptor: 13, 16
LAN cable: 73
Index
Noise filter: 15
A Answering calls: 28
Answering system
Telephone line cord: 13, 14, 15
Customer support: 53
Customize ring: 47
Erasing messages: 57, 58, 60
Listening to messages: 56, 57, 59
Turning on/off: 55, 58, 60
Audio cable: 47
D Date and time: 25
Deregistration: 54
Device name: 49
Dialing mode: 24
Direct commands: 93
Display
Auto talk: 28, 50
B Base unit
Monitor: 45
Ringer tone: 46
Ringer volume: 46
Battery
Contrast: 50
Language: 24
Charge: 16
Installation: 16
Performance: 17
Replacement: 17
Strength: 16
Belt clip: 76
Bluetooth wireless technology: 64, 77
Booster (clarity booster): 29
E
F
Error messages: 78
Flash: 29
Flash time: 51
G Greeting message: 55
H Handset
Monitor: 45
Ringer tone: 46
Ringer volume: 46
Headset: 77
Hold: 28
C Call reservation: 53
Call share: 44
Call Waiting: 29
I
Intercom: 40
Interrupt tone: 48
Call Waiting Caller ID: 36
Caller ID number auto edit: 38, 50
Caller ID service: 36
Caller list
Calling back: 37
Editing: 38
K Key tone: 50
L
Light-up ID: 37
Line mode: 52
Line selection: 51
Erasing: 39
Storing: 39
Viewing: 37
Cellular phone
Conference: 71
Connection: 65
Discoverable: 64
Making/answering calls: 65
Registration: 64
M Making calls: 26
Memo (voice memo): 59
Memory capacity (message
recording): 55
Message alert: 63
Microphone: 27, 59
Missed calls: 37
Monitor
Audio monitor: 45
Monitor access: 45
MULTI TALK V: 4
Mute: 28
Ringer tone: 69
Ringer volume: 68
Transferring a call: 70
Conference calls: 42
P
Pause: 26, 27
Phonebook
Base unit: 34
Handset: 31
96
For assistance, please visit http://www.panasonic.com/phonehelp
Index
PIN: 52
Privacy feature: 44
Pulse service: 29
R Recording mode: 62
Recording time: 62
Redial list: 26, 27
Registration
Cellular phone: 64
Handset: 54
Headset: 77
Remote code: 61
Remote operation: 59
Ring color: 48
Ring count: 61
Ringer ID: 37
Ringer off: 28, 46
Ringer tone: 46
Ringer volume: 46
Rotary service: 29
S
T
Soft keys: 22
Specifications: 89
SP-phone: 26
TAD: 69
Talking Caller ID: 36, 50
Time adjustment: 49
Toll saver: 61
Tone: 29
Trademarks: 74, 89
Transferring a call: 41
Troubleshooting: 80
TTY: 6, 90
U USB cable: 6, 73
V
VE (voice enhancer): 29, 49
Voice guidance: 57, 59
Voice Mail service: 62
Volume
Receiver: 26
Ringer: 46
Speaker: 26, 27
W Wall mounting
Base unit: 75
Charger: 76
Warranty: 91
For assistance, please visit http://www.panasonic.com/phonehelp
97
Notes
98
For assistance, please visit http://www.panasonic.com/phonehelp
Notes
For assistance, please visit http://www.panasonic.com/phonehelp
99
If you need assistance with setup or operation
1 Visit our website: http://www.panasonic.com/phonehelp
2 Contact us via the web at: http://www.panasonic.com/contactinfo
3 Call us at: 1-800-211-PANA (1-800-211-7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom, to the outside of the carton.
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and
adequately insured.
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to
executive or regional sales offices. These locations do not repair consumer products.
We recommend keeping a record of the following information for future reference.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited
without the written consent of Panasonic Communications Co., Ltd.
© 2005 Panasonic Communications Co., Ltd. All Rights Reserved.
PQQX14674XA DM1105MK3036
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