Panasonic HYBRID IP PBX KX TDA100 User Manual

Hybrid IP-PBX  
User Guide for KX-TD7896  
KX-TAW848/KX-TDA50  
KX-TDA100/KX-TDA200  
Model  
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This manual is designed to be used with the KX-TD7896 Wireless PT (Wireless  
Proprietary Telephone) and a Panasonic KX-TAW/TDA series PBX (Business  
Telephone System).  
Please read this guide before using and save for future reference.  
Please use only the battery provided and charge the battery for about  
7 hours before using the handset for the first time.  
Location of Controls  
Location of Controls  
Handset  
Back View  
Ringing/Charge  
Indicator  
Receiver  
Speaker  
Headset Jack  
The headset is an option.  
Please use only a Panasonic  
KX-TCA86/KX-TCA88HA/  
KX-TCA91/KX-TCA92 headset.  
Display  
Open the  
cover.  
Power On  
Standby mode  
Power Off  
6
Press POWER  
for more than  
2 seconds.  
5
Blank display  
Up  
7
OK (Press Center.)  
Left  
Right  
1
2
3
6
9
2
5
8
0
1
4
7
Down  
8
9
The joystick can be used to navigate  
through menus and to select items  
shown on the display.  
3
Charge Contact  
4
Microphone  
3
   
Location of Controls  
1
TALK/SP-PHONE (Speakerphone) Key:  
Used to make or answer calls, or  
toggle between the two conversation  
modes (Receiver/Hands-free*) during  
a conversation.  
Key Lock  
You can lock all keys other than the  
Joystick while the handset is in standby  
mode.  
* You can talk with the other party  
alternately through the speaker  
without holding the handset.  
<Displayed Icon>  
Locked  
Unlocked  
Press the Joystick  
for more than  
2 seconds to  
2
3
HOLD Key:  
Used to place a call on Hold.  
lock/unlock.  
Meeting Mode Key:  
Used to turn Meeting Mode on or off  
when pressed for more than two  
seconds in standby mode.  
Meeting Mode  
You can set the handset to prevent  
incoming calls from ringing. This can be  
useful in situations where you do not  
want to be disturbed, for example during  
a meeting.  
4
RECALL/FLASH Key:  
Used to disconnect the current call  
and make another call without hanging  
up, or answer a Call Waiting from the  
telephone company.  
• During Meeting Mode, functions are:  
Function  
Microphone volume  
Low battery alarm  
Key tone  
Status  
Up  
5
6
7
Left/Right Soft Key:  
Off  
Used to select the function displayed  
directly above each key. Functions  
displayed depend on the state of use.  
Off  
Ringer/Voice Call/Paging/LCS  
Ring On Charger  
Vibrate  
Off  
Off  
POWER/CANCEL Key:  
On  
Used to end calls, exit the Phonebook  
or Function mode, or turn the handset  
on or off.  
During Meeting Mode or when Vibrate is set  
to Vib.& Ring and Vib. Ring, while  
handset is on charger:  
Function  
Vibrate*  
Ringer  
Status  
Off  
Joystick:  
Used to adjust the ringer/receiver  
volume, select the Function mode and  
the function displayed directly above it,  
and move the cursor to select a  
desired item.  
User Setting  
* Please note that, if you set the handset  
on the charger while receiving an  
incoming call, vibration will stop. Once the  
vibration stops, the handset will not  
vibrate again for that call, even if the  
handset is lifted up again. (If Quick  
Answer is set, lifting up the handset will  
answer the call.)  
8
9
TRANSFER/CLEAR Key:  
Used to transfer a call to another party,  
or clear digits or characters.  
INTERCOM Key:  
Used to make or answer intercom calls.  
4
 
Before Operating the Handset  
Before Operating the Handset  
Unsupported PBX Features  
The following PBX features are not supported when using a KX-TD7896:  
1) Background Music (BGM)  
2) PBX System Programming  
Selecting the Display Language  
You can select the desired language (English/Spanish/French).  
Press the  
Joystick.  
Select “  
Handset”.  
Setting Press the Select “Display  
Press the  
Joystick.  
Joystick. Option”.  
Select  
Language”.  
Press the  
Joystick.  
Select the desired language.  
(English/Español/FRANÇAIS)  
Press the  
Joystick.  
• The display language of both the handset and PBX can be selected, and both  
should be set to the same language. For more information, refer to the user  
documentation for your PBX.  
5
     
Before Operating the Handset  
Selecting the Fwd/DND Icon  
When the handset is connected to a KX-TAW848/KX-TDA series (KX-TDA50/100/200)  
PBX and the PT LED patterns for Fwd and DND have been set reversely on the PBX, you  
should change this setting to Mode 2.  
Press the  
Joystick.  
Select “ Setting  
Base”.  
Press the  
Joystick.  
Select Fwd/DND Icon.  
Press the Joystick.  
Select Mode 2”  
.
Press the Joystick.  
Enabling the Outgoing Call Log  
The default setting is “Off” for the Outgoing Call Log. You can enable the Outgoing Call  
Log if needed.  
Press the Select “ Setting Press the Select Other Press the  
Joystick. Handset”.  
Joystick. Option”  
.
Joystick.  
Enter Password  
----  
Select  
Outgoing Log”  
Press the  
Joystick.  
Enter your password. Select On”  
(default: 1234)  
.
Press the  
Joystick.  
.
• Only the numbers you dial, or numbers dialed using Hot Key Dial or Phonebook  
will be stored in the Outgoing Call Log.  
6
       
Before Operating the Handset  
Entering the Standby Display Name  
You can enter the name of the standby mode display of the handset.  
Press the  
Joystick.  
Select “ Setting  
Handset”.  
Press the  
Joystick.  
Select “Display  
Option”.  
Press the  
Joystick.  
name  
Select “Standby  
Display”.  
Press the  
Joystick.  
Press the  
Joystick.  
Enter a name.  
(max. 16 characters)  
To enter the name, see page 25.  
Entering the Names of the Flexible Keys  
You can enter a name for each flexible key of the handset.  
Press the Select  
Press the Select “Display Press the Select “F-Key  
Joystick. Setting Joystick. Option”.  
Joystick. Name”.  
Handset”.  
name  
Press the  
Select the desired  
Press the  
Joystick.  
Press the  
Joystick.  
Enter the name.  
(max. 12 characters)  
Joystick. flexible key.  
To enter the name, see page 25.  
7
   
Before Operating the Handset  
Adjusting the Ringer Volume  
Press the  
Joystick.  
Select “ Ringer  
Volume”.  
Press the  
Joystick.  
Select the desired  
setting. (Step Up/  
Step Down/Level 1-6/Off)  
Press the  
Joystick.  
• For the ringer pattern, see page 31.  
Adjusting the Ringer Volume or Turning the Ringer Off While Ringing  
While receiving a call  
<To adjust the ringer volume>  
Move the Joystick UP or DOWN to adjust the volume.*  
<To turn the ringer off>  
OR  
Press the Joystick.  
Press CANCEL.  
• * The adjusted volume level will also be used for subsequent calls.  
• If you attach the headset while receiving an incoming call, the ring from the  
handset does not switch to the headset. If you attach the headset before  
receiving an incoming call, and headset tone is set to on, a tone will be heard  
from the headset. If Vibrate is set to on, the handset will vibrate whether a  
headset is attached or not.  
8
     
Before Operating the Handset  
Adjusting the Vibrate Setting  
Select “  
Setting Handset”.  
Select “Incoming  
Option”.  
Press the  
Joystick.  
Press the  
Joystick.  
Press the  
Joystick.  
Select the desired setting.  
(Vib.& Ring / Vib. Ring / Off)  
Select  
Vibrate”.  
Press the  
Joystick.  
Press the  
Joystick.  
You can receive an intercom call by the caller’s voice instead of rings (Voice  
Call). For further information, refer to “Alternate Receiving—Ring/Voice” in the  
user documentation for your PBX.  
To set Vibrate only, without ringing, turn Meeting Mode on or set the Ringer  
Volume to off. (See page 8.)  
Adjusting the Receiver/Speaker/Headset Volume  
During a conversation  
Move the Joystick UP or DOWN to adjust the volume.  
(Receiver Volume-Level 1-4, Speaker Volume-Level 1-6, Headset Volume-Level 1-4)  
9
   
Handset Display  
Handset Display  
Icons  
Anne  
A.Ans Fwd  
25.Jan 21:05  
Soft Keys  
(See page 11.)  
Ringer Volume OFF  
(See page 8.)  
Within range of a base unit  
Out of range  
Vibrate (See page 9.)  
If this icon flashes when  
making a call, move closer to  
the base unit and dial again.  
Call Forwarding  
(See page 21.)  
Fwd  
DND  
Intercom Indicator  
Off-hook Status  
Message Waiting  
Phonebook  
Do Not Disturb  
(See page 21.)  
A.Ans Auto Answer (For Hands-free  
Answerback, see page 18.)  
Meeting Mode  
(See page 4.)  
Battery Indicator  
<Standby Mode>  
<While Off-hook/During a Conversation>  
Displayed during a conversation using the receiver.  
Talk  
For “Entering the  
Standby Display  
Name”, see on  
page 7.  
Displayed during a conversation using the speaker  
Speaker Phone  
(Hands-free mode)  
.
Displayed when a headset is attached.  
Headset  
Displayed when a headset is attached  
during Hands-free mode.  
Headset(SP)  
Mic Mute  
Flashes when Mic Mute is on.  
10  
   
Handset Display  
Soft Keys  
Icons and information shown on the display will vary depending on the state of use. To  
select an item shown on the display, press the corresponding soft keys.  
Handset Phonebook  
PBX Features  
Establishes a multiple-party  
conversation (Conference).  
Opens the Phonebook.  
Pressing this key for more than  
2 seconds locks the Phonebook.  
Displayed when a phone number  
contains over 15 digits.  
Pressing these keys displays the  
rest of the phone number.  
Pressing while in PBX Personal  
programming mode, moves to the  
next or previous display.  
Displayed when in Phonebook Lock.  
Pressing this key then entering the  
password (default: 1234), unlocks  
the Phonebook temporarily.  
Pressing for more than 2 seconds,  
then entering the password  
(default: 1234), unlocks the  
Phonebook.  
Others  
Opens the main menu.  
Pressing this key for more than  
2 seconds locks all keys.  
Stores a new item in the Phonebook.  
Searches for an item in the  
Phonebook alphabetically.  
Returns to the previous display.  
Entering Characters  
Displayed when in Alphabetic  
character entry mode.  
Pressing this key switches to  
Numeric character entry mode.  
Opens the list menu  
(edit/delete in the Phonebook, etc.).  
Confirms the entry.  
Displayed when in Key Lock mode.  
Pressing this key for more than  
2 seconds unlocks the keys.  
Displayed when in Numeric  
character entry mode.  
Pressing this key switches to  
Special character entry mode.  
Advances to the next display.  
Displays the Outgoing Call Log.  
Displayed when in Special  
character entry mode.  
Pressing this key switches to  
Alphabetic character entry mode.  
Selects an item when in  
setting mode.  
Displayed when there is no soft  
key icon.  
Inserts a dialing pause.  
Displayed when it is possible to use  
an arrow key to make a selection.  
Clears digits or characters.  
Sounds  
Turns the microphone mute on or  
off during a conversation.  
Turns the ringer off.  
11  
 
Handset Display  
Operation Outline  
Handset functions are accessed through the display menu, and selected with the joystick  
and soft keys. The guidance display is shown in standby mode for easy operation  
.
<Outgoing Call Log>  
<Main Menu>  
<Phonebook>  
Anne  
Becky  
Charles  
1
*
Outgoing Log 1  
Ext108  
David  
1234567890123456  
108  
Ringer Volume  
<Phonebook Details>  
<In standby mode>  
Anne  
*
The Outgoing Call Log soft key (  
is displayed only when Outgoing  
Log is enabled. (See page 6, 33.)  
)
A.Ans Fwd  
Anne  
25.Jan 21:05  
1234567890123456  
*
<PBX Feature Keys>  
<PBX Flexible Keys>  
2
*
1:Redial  
2:Auto Dial  
3:Fwd/DND  
4:Message  
5:Auto Answer  
1:F-Key 01  
2:F-Key 02  
3:F-Key 03  
4:F-Key 04  
5:F-Key 05  
FUNC  
F-CO  
• These functions cannot be accessed while in key lock mode.  
• The displays marked with  
are only shown when the following values have  
been set:  
1
*
*
Setting Handset  
Other Option  
Outgoing Log  
On(See page 6, 33.)  
On(See page 33.)  
2
Setting Handset  
Display Option  
Guidance  
12  
 
Handset Display  
Function Menus  
Press the joystick to display the main and sub menus.  
Main Menu—While in Standby Mode  
Ringer Volume:  
Accesses the “Ringer Volume” setting.  
New Phonebook:  
Stores a new item in the Phonebook.  
PBX Program:  
Ringer Volume  
Enters PBX Personal Programming mode.  
For PBX Personal Programming, refer to the  
user documentation for your PBX. Press  
exit from PBX Personal Programming mode.  
Icon Description  
to  
Setting Handset:  
Accesses the “Setting Handset” settings.  
Setting Base:  
Accesses the “Setting Base” settings.  
Sub Menu—While Off-hook/During a Conversation  
Phonebook:  
Opens the Phonebook.  
New Phonebook:  
Stores a new item in the Phonebook.  
1
Outgoing Call Log:  
*
Phonebook  
Enters the Outgoing Call Log.  
1
* The Outgoing Call Log icon is displayed only  
when Outgoing Log is enabled. (See  
13  
Handset Display  
PBX Feature Keys  
Handset functions can be activated through the display key list.  
Move the joystick left to display the feature key list.  
1:Redial:  
Redials the last dialed number.  
1:Redial  
2:Auto Dial  
3:Fwd/DND  
4:Message  
5:Auto Answer  
2:Auto Dial:  
Makes a call through PBX Personal/System Speed Dialing.  
3:Fwd/DND:  
Displays and/or sets Call Forwarding or Do Not Disturb.  
4:Message:  
Leaves a message waiting indication, or calls back the  
party who left you a message waiting indication when  
is displayed.  
5:Auto Answer:  
Answers an incoming call automatically in hands-free  
6:Conference  
7:Pause  
mode. “A.Ans” is displayed in standby mode.  
0:PBX Program  
6:Conference:  
Establishes a multiple-party conversation.  
1
7:Pause* :  
Inserts a dialing pause.  
2
0:PBX Program* :  
Enters PBX Personal Programming mode. Press  
exit from PBX Personal Programming mode.  
to  
1
• * Displayed only during a conversation or PBX Personal Programming mode.  
2
• * Displayed only while in standby mode or PBX Personal Programming mode.  
• For PBX Personal Programming, refer to the user documentation for your PBX.  
Combination Keys  
5
1
2
3
4
Redial  
Auto Answer  
Conference  
Pause  
6
7
0
Auto Dial  
Fwd/DND  
Message  
PBX Program  
• For operation, see page 16.  
14  
Handset Display  
PBX Flexible Keys  
A flexible key can be used either to seize a line in order to make or receive an outside call  
(F-Key), or used as a function key. Move the Joystick right to display the flexible key list.  
Here you can access the 12 flexible keys. The icon shown beside each F-Key indicates  
line status similarly to the LED indicators on a PT: is the same as a green LED; is  
the same as a red LED.  
Example:  
*
Understanding the F-Key Icons  
(on): You are currently using this line.  
1:F-Key 01  
2:F-Key 02  
3:F-Key 03  
4:F-Key 04  
5:F-Key 05  
(flashing rapidly): You have an incoming call on this line.  
(flashing slowly): You have a call on hold on this line.  
This line is in use by someone else.  
(flashing rapidly): There is an incoming call on  
this line.  
(on):  
(flashing slowly): Someone has a call on hold on this line.  
(no icon):  
This line is idle.  
Key Number  
• * The meanings of these icons vary depending on the status of the CO line.  
• For further information, refer to “LED Indication” in the feature documentation for  
your PBX.  
To select a key, press its key number, or move the Joystick  
desired key then press (hands-free mode) or (receiver). For operation,  
see “Receiving—An Outside Call on a specific line” on page 18.  
To go to the next or previous display, move the Joystick  
To go to the next display, press  
to select the  
.
.
15  
Operation for KX-TAW848/TDA50/100/200  
Operation for KX-TAW848/TDA50/100/200  
For further information, refer to the user documentation for your PBX or consult your dealer.  
Making Calls  
Desired Function  
Operation  
Making Calls  
To an extension  
To an external party  
9
OR  
extension no.  
phone no.  
CO line  
group no.  
8
To use F-Keys  
X
idle F-Key (0-9, , #)  
OR  
phone no.  
Talk on the  
Speakerphone.  
idle F-Key  
phone no.  
Calling  
idle F-Key  
To use Hot Key Dial  
Press the dialing key  
for more than 1 second.  
X
*1  
To use the Outgoing Call Log  
To use the Phonebook  
OR  
<Direct Search>  
• To enter a character, press  
the corresponding dialing key  
repeatedly until the character  
is displayed.  
Enter the first letter of the  
desired name. (0-9)  
OR  
X
<Name Search>  
name  
You can confirm a number was dialed correctly before calling (Predialing) by entering the  
number, then pressing  
To clear an entire number while predialing, press  
.
for more than 1 second.  
CLR  
1
• * Only the numbers you dial, or numbers dialed using Hot Key Dial or Phonebook will be  
stored in the Outgoing Call Log. Note that, the Outgoing Log setting of your handset must be set  
to on for this feature to operate. (See page 6, 33.)  
Any Password or Account Code you enter will also be stored in the Outgoing Call Log.  
Therefore, for security purposes please delete as necessary. (See page 28.)  
To store an item in the Phonebook or as a Hot Key, see page 23 or 24.  
16  
       
Operation for KX-TAW848/TDA50/100/200  
Desired Function  
Operation  
Making Calls  
Redial*1  
1
1
OR  
Talk on the  
Speakerphone.  
To program  
X
idle F-Key (0-9, , #)  
OR  
phone no.  
0
2
One-touch  
Dialing  
idle F-Key  
To dial  
X
One-touch Dialing Key (0-9, , #)  
OR  
One-touch Dialing Key  
Calling an  
operator  
0
To store  
To dial  
personal speed  
3
0
#
desired no.  
dial no.  
Speed Dialing  
(Personal)  
personal speed  
dial no.  
2
To dial  
Speed Dialing  
(System)  
system speed dial no.  
2
To program  
X
idle F-Key (0-9, , #)  
OR  
Assign as Call Log  
0
5
4
Calling back  
a caller using  
the Incoming  
Call Log  
idle F-Key  
To dial  
X
Call Log Key (0-9, , #)  
OR  
desired Incoming  
Call Log *  
Call Log Key  
* Caller ID is displayed for about 5 seconds. If you press  
during that time period,  
the display goes blank until the time expires. While Caller ID is displayed or the display is blank,  
you cannot receive a call, make a call using  
To return to the standby display, press  
or enter PBX Personal Programming mode.  
then press  
.
1
* You can use the last number stored in the PBX to make calls (Last Number Redial).  
However, in this case the number will not be stored as a new entry in the Outgoing Call Log.  
17  
Operation for KX-TAW848/TDA50/100/200  
Receiving Calls  
Desired Function  
Operation  
Receiving Calls  
An Intercom Call/An Outside Call  
An Intercom Call  
Talk on the  
Speakerphone.  
Receiving  
An Outside Call on a specific line  
X
rapidly flashing F-Key  
(0-9, , #)  
Talk on the  
Speakerphone.  
rapidly flashing F-Key  
OR  
rapidly flashing F-Key  
Directed  
Group  
extension no.  
group no.  
4
4
1
0
Picking up  
a call  
An Intercom Call  
To set/cancel  
Hands-free  
Answerback  
(Auto Answer)  
5
To answer the call  
X
Hands-free  
mode  
LCS Key  
(0-9, , #)  
LCS Key  
To stop monitoring  
To start monitoring  
Live Call  
Screening*1  
(LCS)  
While monitoring  
To answer the call  
Private  
mode  
X
LCS Key  
(0-9, , #)  
LCS Key  
To stop monitoring  
1
* This feature is available when the PBX is connected to a Panasonic Voice Processing  
System (VPS). For setting LCS, refer to the user documentation for your PBX.  
18  
   
Operation for KX-TAW848/TDA50/100/200  
When the Dialed Extension is Busy/No Answer  
Desired Function  
Operation  
When the Dialed Extension is Busy/No Answer  
To set  
To answer  
Automatic  
While hearing a busy tone  
If you hear callback ringing  
Callback Busy  
6
To leave a notification  
When the receiver's extension is busy or does not answer  
4
Sender  
To cancel a notification  
receiver's  
7
0
0
extension no.  
Message  
Waiting  
To call back  
4
Receiver  
Sender  
To clear all notifications  
your  
extension no.  
7
0
0
While hearing a busy tone  
Wait for an answer.  
1
To set/cancel  
For outside calls  
7
7
3
2
2
0
1
No tone  
Tone  
3
For intercom calls  
7
7
3
3
1
0
1
No call  
Tone  
1
Call Waiting  
To talk to the new party (While hearing the Call Waiting tone)  
To terminate a current status  
Receiver  
To hold and then talk to the new party  
X
lit F-Key (0-9, , #)  
OR  
lit F-Key  
OR  
Disregard this step if both parties  
are extensions.  
19  
 
Operation for KX-TAW848/TDA50/100/200  
DUsuerifnugl FaeCatonrveesrsation  
u
Desired Function  
Operation  
During a Conversation  
extension no.  
to an extension  
phone no.  
Transf1erring  
a call*  
CLR  
to an external party  
Announce.  
To hold  
To retrieve a call at the holding extension  
X
flashing F-Key (0-9, , #)  
OR  
flashing F-Key  
OR  
Holding a call*2  
To retrieve an outside call from another extension  
X
flashing F-Key (0-9, , #)  
OR  
flashing F-Key  
To Hold  
To retrieve a call on exclusive hold  
X
flashing F-Key (0-9, , #)  
OR  
Holding a call  
exclusively*2  
You can hold a call exclusively so that  
other people cannot retrieve the call.  
flashing F-Key  
OR  
Three-party  
conference  
OR  
third party's no.  
OR  
6
6
Useful Features  
To page  
Group  
group no.  
3
3
Announce.  
Paging*3  
To answer an announced page  
Through a telephone speaker  
OR  
4
3
1
* To return to the call before the destination answers, press  
or  
, or select the  
CLR  
corresponding F-Key.  
2
* The method used to hold a call depends on the Call Hold mode (General Call/Exclusive Call  
Hold). Ask your manager what the current mode is.  
When you hold several outside calls, you need to assign the F-Keys (Single-CO/Group-CO/  
Loop-CO) to a flexible key as necessary, beforehand.  
* While making a paging announcement, battery consumption is the same as that of a normal  
3
conversation.  
20  
 
Operation for KX-TAW848/TDA50/100/200  
Desired Function  
Operation  
Useful Features  
message  
no.  
parameter  
(if required)  
Setting Absent  
Message  
7
7
5
9
0
0
#
Clearing the  
setting  
ICD Group *  
extension no.  
7
3
6
1
0
Log-in  
Specified  
All  
Log-in/Log-out  
Log-out  
7
3
6
ICD Group: Incoming Call Distribution Group  
*
0
1
2
Both calls  
Do Not Disturb  
(DND)  
Set  
1
0
7
1
Outside calls  
Intercom calls  
Cancel  
0
1
2
Both calls  
7
1
Outside calls  
Intercom calls  
All calls  
Follow Me  
desired no.*  
desired no.*  
your  
2
#
#
#
7
extension no.  
Busy  
Follow Me Cancel  
3
your  
extension no.  
8
No answer  
Call Forwarding  
(Fwd)  
desired no.*  
4
Cancel  
0
Busy/No answer  
desired no.*  
5
#
Enter your desired extension no., or line access code and outside phone no.  
*
To Voice Processing System (VPS)  
2
3
4
All calls  
Busy  
VPS  
extension no.  
#
No Answer  
Busy/No Answer  
5
Cancel  
0
Lock  
7
7
7
7
1
0
Locking your  
extension  
extension PIN  
Unlock  
*
PIN: Personal Identification Number  
*
21  
Operation for KX-TAW848/TDA50/100/200  
Making Use of the Voice Mail Service  
Desired Function  
Operation  
Making Use of the Voice Mail Service  
KX-TVA series  
VPS extension no.  
Listen to Message  
1
2
3
4
5
6
From your  
Deliver Message  
Mailbox Management  
Automated Attendant  
Message Notification  
Other Features  
VPS password*  
#
own  
extension  
If you have no password, you can  
skip the last step.  
End Call  
Listening to  
a message  
VPS extension no.  
KX-TVS series  
Listen to Message  
1
2
3
4
5
6
#
6
From  
someone  
else's  
Deliver Message  
mailbox no.  
Check Mailbox Distribution  
Automated Attendant  
Mailbox Management  
Other Features  
extension  
VPS password*  
#
If you have no password, you can  
skip the last step.  
End Call  
VPS extension no.  
From your own extension  
VPS password*  
From someone else's extension  
mailbox no.  
#
2
VPS password*  
#
6
#
If you have no password, you can skip the last step.  
Enter the first 3 or 4 letters  
Leaving a  
message  
Leave  
a message  
#
1
1
2
1
1
of the desired name  
To send the message immediately  
KX-TVA series  
KX-TVS series  
1
2
2
To set the delivery time  
Follow the guidance  
Exit Menu  
1
1
0
During playback  
Repeat Voice Guidance  
• * For more information on the VPS password, refer to the user documentation for the VPS.  
• Some feature access numbers may vary depending on the market. Please consult your local  
dealer for the details.  
22  
 
Using the Handset Phonebook  
Using the Handset Phonebook  
Handset Phonebook  
You can store up to 200 items with names, phone numbers and category numbers in the handset for  
easy access. You can set unique Ringer/LED/Vibrate patterns for each category to identify incoming  
calls. All Phonebook items are stored in alphabetical order. For security purposes, you can lock the  
Phonebook. To make a call using the Phonebook, Outgoing Call Log or Hot Key Dial, see page 16.  
Incoming Call Identification (Private Ring)  
You can organize entries in the Phonebook into one of 9 categories. A call from someone stored  
in one of these categories will be indicated by the ringer pattern, ringing indication (LED) color  
pattern and vibrate pattern assigned to the category (“Private Ring-Category 1-9  
).  
Item  
Setting  
Ringer pattern  
LED pattern  
6 bells, 9 melodies (See page 31.)  
4 patterns (See page 31.)  
7 patterns (See page 31.)  
Vibrate pattern  
Storing an Item in the Handset Phonebook  
Storing a New Item and Editing a Stored Item  
<To store>  
Press the Joystick.  
Select “ New Phonebook”.  
Press the Joystick.  
<To edit>  
Press the  
Select the  
Press the  
Joystick.  
Press the  
Joystick.  
Select  
Edit.  
Press the  
Joystick.  
Left Soft Key. desired item.  
name  
Name  
Enter or edit the name  
(max. 16 characters).  
Press the  
Joystick.  
phone no.  
Phone  
Number  
Enter or edit the  
phone number*  
(max. 32 digits).  
Press the  
Joystick.  
Private  
Category  
Select the desired  
Press the  
Press the  
Joystick.  
category number (1-9) or Off. Joystick.  
23  
         
Using the Handset Phonebook  
To enter characters, see page 25.  
• * The valid digits are “0” through “9”, “ ”, “#”, “P (  
RCL  
)” and “F (FLASH)”.  
• * Although up to 200 Phonebook items can be stored, each phone number  
stored in the Phonebook that contains over 24 digits counts as two Phonebook  
items.  
• * If there is only one Phonebook memory location available left, you cannot store  
a phone number that is over 24 digits long.  
To change a character or digit, move the joystick  
to delete it, then enter the new character or digit.  
to highlight it, press  
CLR  
To clear an entire line, press  
for more than 1 second.  
CLR  
To move the cursor to the left or right, move the joystick  
or  
, respectively.  
Storing an Item Using the Outgoing Call Log  
Press the Right  
Soft Key.  
Select the  
desired item.  
Press the  
Joystick.  
Select “Save  
Phonebook”.  
name  
phone no.  
category no.  
Press the  
Joystick.  
Press the  
Joystick.  
Enter a name, phone number, and  
select the category number (1-9) or Off.  
Storing a Handset Phonebook Number as Hot Key Dial  
A phone number stored in the Phonebook can be assigned as a Hot Key.  
Select the  
desired item.  
Press the  
Joystick.  
Press the  
Select “Regist.  
Press the Left  
Soft Key.  
Joystick. Hot Key”.  
Press the  
Joystick.  
Select a blank  
hot key number (0-9).  
Press the  
Joystick.  
Press the  
Joystick.  
• A “ ” will be displayed next to hot key numbers that have a Phonebook item  
registered to them.  
24  
 
Using the Handset Phonebook  
Entering Characters  
You can enter characters and digits using the dialing keys.  
You can select one of 3 character modes by pressing the Right Soft  
Key while entering a name. The function icon above the soft key  
displays the current character mode.  
A, a  
B, b  
C, c  
See “Character Mode Table” (page 26) for available characters.  
2
To change the character mode while editing a name in the Phonebook, press  
the Right Soft Key.  
Alphabet Numeric Extended 1  
Example: To enter “Anne” in Alphabet Mode.  
2
3
3
6
6
6
6
To switch between uppercase and lowercase, press  
To enter a character located on the same dialing key as the previous character,  
move the cursor by moving the Joystick , then enter the desired character.  
• If you enter a different character by mistake, move the Joystick to highlight  
the character, press to delete it, then enter the correct character.  
To clear an entire line, press  
To move the cursor, move the Joystick  
.
CLR  
for more than 1 second.  
CLR  
.
25  
   
Using the Handset Phonebook  
Character Mode Table  
Keys  
1
2
3
4
5
6
7
8
8
9
0
• Press  
before or after entering a character to change between uppercase and  
lowercase.  
• For example, to enter the letter “C”, press  
2
three times.  
26  
 
Using the Handset Phonebook  
Locking the Handset Phonebook  
You can lock/unlock the Phonebook while the handset is in standby mode.  
Locking the Handset Phonebook  
Press the Left Soft Key  
Locked.  
for more than 2 seconds.  
Unlocking the Handset Phonebook  
Unlock Phonebook  
Enter Password  
----  
Accesses  
the Phonebook  
Enter your password.  
(default: 1234)  
You can view the  
Phonebook and use  
it to make calls.  
Press the Left Soft Key  
for more than 2 seconds.  
Press  
Unlocked.  
CANCEL.  
Unlocking the Handset Phonebook Temporarily  
Enter Password  
----  
Accesses  
the Phonebook  
Enter your password.  
(default: 1234)  
You can view the  
Phonebook and use  
it to make calls.  
Press the Left Soft Key  
for less than 2 seconds.  
Press  
Still locked.  
CANCEL.  
27  
 
Deleting Stored Items  
Deleting Stored Items  
Deleting Stored Items in Handset Phonebook/Hot Key Dial/  
Outgoing Call Log/Incoming Call Log  
<Phonebook>  
Press the  
Select the  
Press the  
Joystick.  
Left Soft Key. desired item.  
<Hot Key Dial>  
X
Press the  
Joystick.  
Press the dialing key  
for more than 1 second.  
Select the  
desired item.  
<Outgoing Call Log>  
Press the Right Soft Key.  
Select the desired item.  
Select  
Select Delete” or  
Press the  
Joystick.  
Press the  
Joystick.  
Delete All.  
Yes.  
<Incoming Call Log>  
X
Press Call Log Key (0-9, , #).  
OR  
CLR  
Select  
Flexible Keys.  
Select the  
Press  
desired item. CLEAR.  
Select Call Log Key.  
Press the  
Joystick.  
• If you delete a Phonebook item that you also stored as a Hot Key, the Hot Key  
Dial is also deleted. (See page 24.)  
28  
     
Setting the Handset and Base Unit  
Setting the Handset and Base Unit  
Setting the Handset and Base Unit  
You can customize the handset and base unit by editing the settings found under  
Setting Handset” or “Setting Base” in the menu list, as follows:  
Press the  
Joystick.  
Select “ Setting  
Handset” or  
Setting Base”.  
Press the  
Joystick.  
Select the  
desired  
main item.  
Press the  
Joystick.  
Setting Handset Only  
setting  
Select the  
desired sub item.  
Press the  
Joystick.  
Follow the  
setting.  
Press the  
Joystick.  
To return to the previous menu, press  
To cancel, press at any time.  
.
• The unit will beep to indicate that the new settings have been saved.  
• For more information, refer to “Handset and Base Unit Menu Layout” on page  
30.  
29  
   
Setting the Handset and Base Unit  
Handset and Base Unit Menu Layout  
<Main Item>  
Incoming Option  
<Sub Item>  
Ringer Volume  
Headset Tone  
Vibrate  
Setting Handset  
(See page 31.)  
Ring On Charger  
Single Tone  
Double Tone  
Triple Tone  
S-Double Tone  
Private Ring  
Category 1-9  
Talk Option  
Speaker Volume  
Receiver Volume  
Headset Volume  
Headset Mic Vol  
Any Key Answer  
Quick Answer  
Answer Option  
Tone Option  
Key Tone  
Range Alarm  
Language  
Display Option  
Backlight  
LCD Contrast  
Standby Display  
Category Name  
F-Key Name  
Guidance  
Date&Time Form  
PBX Type-Type 2” only  
(See page 34.)  
Change Password  
Other Option  
Outgoing Log  
Reset Handset  
PBX Type*  
Setting Base  
Fwd/DND Icon  
Caller ID Line  
Date&Time  
(See page 34.)  
PBX Type-Type 1” only  
PBX Type-Type 2” only  
Incoming Log  
PBX Type-Type 2” only  
* There are 2 types of PBX  
PBX Type  
Type 1  
PBX Models  
KX-TAW848/KX-TDA50/100/200  
Type 2  
30  
 
Setting the Handset and Base Unit  
Main Item  
Sub Item  
Description  
Setting  
Step Up  
Step Down  
Level 1-6  
Off  
Default  
Adjusts the  
ringer volume.  
Incoming Option  
Ringer Volume  
Level 3  
Selects whether  
a tone is heard  
from the  
attached  
headset while  
receiving a call.  
On  
Off  
Headset Tone  
Off  
Off  
Selects whether  
the handset  
vibrates while  
receiving a call.  
Vib.& Ring  
Vib.Ring  
Off  
Vibrate  
Selects the  
On  
Off  
Ring On Charger  
ringing mode  
(On or Off) while  
a handset is set  
on the charger.*1  
On  
Selects the  
ringer pattern for  
each type of call.  
Bell 1-6  
Melody 1-9  
Single Tone  
Double Tone  
Triple Tone  
S-Double Tone  
Bell 1  
Selects the LED  
pattern for each  
type of call.*2  
Single Tone:  
Red  
Double Tone/  
Private Ring:  
Green  
Red  
Green  
Orange  
RGO  
• For tone patterns,  
refer to “Ring  
Triple Tone:  
Orange  
S-Double Tone:  
RGO  
Tones” in the Tone  
list in Appendix of  
the user  
documentation for  
your PBX.  
Selects the  
vibrate pattern  
for each type of  
call.  
Single  
Double  
Triple  
Private Ring  
Category 1-9  
Single  
Short Double  
Short Triple  
Short Term  
Continuous  
1
*
When “Ring On Charger” is set to on but “Ringer Volume” is set to off, the handset rings  
at level 1.  
The LED pattern does not change when a call is being monitored with the Call Monitor feature.  
2
*
31  
   
Setting the Handset and Base Unit  
Main Item  
Sub Item  
Description  
Setting  
Default  
Adjusts the rear Level 1-6  
speaker volume.  
Talk Option  
Speaker Volume  
Level 3  
Adjusts the  
receiver volume.  
Level 1-4  
Receiver Volume  
Headset Volume  
Level 2  
Level 2  
Adjusts the  
headset speaker  
volume.  
Level 1-4  
Adjusts the  
headset  
microphone  
volume.  
Level 1-4  
Headset Mic Vol  
Level 1  
Off  
Answers a call  
by pressing any  
dialing key.*1  
On  
Off  
Answer Option  
Any Key Answer  
Quick Answer  
Answers a call  
while charging  
by just lifting up  
a handset from  
the charger.  
On  
Off  
Off  
Turns the key  
tone off or on.  
On  
Off  
Tone Option  
Key Tone  
On  
Selects whether  
the range alarm  
tone rings or not.  
Talk  
Idle  
Range Alarm  
Talk  
Talk & Idle  
Off  
Selects the  
display  
language.  
English  
Display Option Language  
Backlight  
English  
On  
Español  
FRANÇAIS  
On*2  
On & Receiving  
Off  
Turns on the  
backlight of the  
LCD and keypad.  
1
* This feature functions when receiving Paging or Voice Calls as well.  
2
* On: The backlight of the LCD and keypad is turned on for about 5 seconds:  
– from the moment a call is received.  
– after operating the handset.  
32  
Setting the Handset and Base Unit  
Main Item  
Sub Item  
Description  
Setting  
Default  
Adjusts the LCD Level 1-5  
contrast.  
Display Option LCD Contrast  
Level 3  
Edits the name  
displayed on the  
LCD while in  
16 characters  
Standby Display  
Not stored  
standby mode.  
Edits the  
category name.  
Category 1-9  
Category Name  
F-Key Name  
Not stored  
Not stored  
Edits the names  
of the flexible  
keys. (max. 12  
characters)  
12 characters ×  
12 flexible keys  
Selects whether  
the guidance  
display is shown  
or not in standby  
mode.  
On  
Off  
Guidance  
On  
Selects the format  
for the date shown  
on the display in  
the Incoming Call  
Log.  
DD-MM 12H  
DD-MM 24H  
MM-DD 12H  
MM-DD 24H  
Date&Time Form  
PBXType-Type  
DD-MM 12H  
2
(KX-TA308/TD  
series)” only  
(See page 34.)  
Changes the  
handset  
Enter Old  
Password.+  
Other Option  
Change Password  
password.  
(4 digits)  
Enter New  
Password.+  
1234  
Verify New  
Password.  
Selects whether Enter Password.+  
Outgoing Log  
to save an  
outgoing log or  
not.  
On  
Off  
Off  
Returns the  
handset settings  
(except  
Registration) to  
the default  
Enter  
Password.+  
Select  
menu(s).+  
Reset Handset  
Not stored  
Press “OK”.  
settings.  
33  
 
Setting the Handset and Base Unit  
Main Item  
Description  
Setting  
Default  
Type 1*2  
Type 2  
Selects the type of PBX that  
PBX Type  
Type 1  
the base unit is connected to.*1  
When using a KX-TAW848/KX-  
TDA series PBX, and the PT LED  
patterns for FWD and DND have  
been set reversely on the PBX, you  
need to set Mode 2. (See page 6.)  
Mode 1  
Mode 2  
Fwd/DND Icon  
Mode 1  
Selects which line of information is  
displayed as Caller ID. When the  
Caller ID matches an item stored in  
the Phonebook, the handset rings  
according to the setting of the item.  
As shown below, a caller’s  
1st Line  
2nd Line  
3rd Line  
Caller ID Line  
PBX Type-Type 1  
(KX-TAW/TDA series)”  
only  
number, caller’s name and CO line  
number are displayed on each line.  
Displayed items vary depending on  
your PBX and its settings.  
1st Line  
<Example>  
T.Edison  
01234567890  
LN-001:  
1st Line  
2nd Line  
3rd Line  
Sets the current date and time Date  
Date&Time  
for the base unit.  
Time  
01-01-05 (D-M-Y)  
12:00 AM (H:M)  
PBX Type-Type 2  
(KX-TA308/TD  
series)” only  
Sets each type of Incoming  
Call Log to either on or off.*3  
You must set at least one of the  
incoming call types to on to  
store a received call in the  
Incoming Call Log.  
Single Tone  
On  
Off  
Double Tone  
On  
Off  
Triple Tone  
On  
Incoming Log  
PBX Type-Type 2  
(KX-TA308/TD  
series)” only  
Single Tone: Off  
Double Tone: Off  
Triple Tone: Off  
Off  
1
2
3
*
After you set the PBX type, disconnect and reconnect the telephone cord.  
* To check the type of PBX you are using, see page 30.  
* When a check mark is displayed beside a tone type, the incoming call log for that tone type  
will be logged.  
• These settings are only applied to your telephone, not the PBX itself.  
34  
 
Troubleshooting and Error Messages  
Troubleshooting and Error Messages  
Troubleshooting  
Problem  
Description and Solution  
The handset does not work.  
• The battery is drained.  
Charge the battery fully. (See “Charging the Battery” in the  
Installation Instructions.)  
• The power is OFF.  
Turn it ON. (See “Handset” on page 3.)  
Re-insert the battery and try again. (See “Battery  
Installation” in the Installation Instructions.)  
The handset does not ring.  
• Ringer volume is set to “Off”.  
Adjust the ringer volume level. (See “Adjusting the Ringer  
You cannot make/receive a call. • The handset is out of range or the telephone line is not  
connected properly.  
Move closer to the base unit.  
Check the telephone line.  
You cannot dial.  
• The number which you dialed is restricted by the PBX.  
Consult your dealer.  
• The key lock mode is ON.  
To cancel the mode, press the Joystick for about 2 seconds.  
You cannot use the handset  
during a power failure.  
• The handset will not function during a power failure  
because the base unit stops emitting radiowaves.  
The headset does not work.  
• A headset tone cannot be heard when receiving an  
incoming call, when the headset is attached.  
Make sure the headset tone setting is set to on. (See  
Make sure the headset jack is connected properly. (See  
The tone from the headset  
cannot be changed to a bell or  
melody.  
• The headset tone is a specific tone and is not related to  
the Incoming Option Tone settings (Single/Double/Triple/  
S-Double/Private Ring).  
The date and time are not  
displayed correctly when viewing  
the Incoming Call Log.  
Time settings can only be changed on the PBX.  
After performing settings for  
Fwd, DND settings are displayed,  
or vice versa.  
Check the Fwd/DND Icon setting in “Setting Base”. If it  
is set to Mode 2, change to Mode 1, or vice versa. (See  
“Selecting the Fwd/DND Icon” on page 6.)  
Some dialed calls are not stored  
in the Outgoing Call Log.  
Outgoing calls using some PBX features (e.g., Redial, One-  
touch Dialing or Speed Dialing) cannot be stored in the  
Outgoing Call Log.  
35  
   
Troubleshooting and Error Messages  
Problem  
Description and Solution  
Even when in standby mode, you • The BGM setting may be on.  
7
5
1
0
Press  
then  
, and press  
.
cannot access the Phonebook or  
other menus.  
(
is displayed in standby  
mode.)  
Noise is frequently heard.  
Set the handset and base unit away from other electrical  
appliances.  
Move closer to the base unit.  
Two short beeps are heard  
during a conversation.  
• The radio signal is weak.  
Move closer to the base unit.  
The charge indicator flashes red • The charger is not connected properly.  
Make sure the battery is inserted properly.  
rapidly.  
Set the handset in the charger properly.  
You charged the battery for 7  
hours, but the beep tones sound  
every 5 seconds and  
to be charged) flashes after a few  
telephone calls.  
• The battery charge contacts may be dirty.  
Clean the battery charge contacts without damaging them  
and charge once more.  
(needs  
• It is time to change the battery.  
Replace with a new one.  
The battery indicator does not  
display the remaining charge  
properly after you replace the  
battery.  
Charge the battery for about 7 hours when the low battery  
warning is displayed.  
While operating the unit, the AC • These are normal conditions.  
adaptor feels warm. While  
charging the battery, the handset  
feels warm.  
36  
Troubleshooting and Error Messages  
Error Messages  
Displayed Message  
Description and Solution  
No Service  
• The handset is out of range.  
Move closer to the base unit.  
• The base unit is turned off.  
Make sure the power cord is connected.  
Not Connected  
• The telephone cord between the PBX and the base unit is not  
connected.  
Make sure the telephone cord is connected.  
Please Wait...  
Charge Battery  
• The handset is connecting to the base unit.  
Wait for a moment.  
• The handset battery has little charge remaining.  
Charge the battery fully. (See “Charging the Battery” in the Installation  
Instructions.)  
Memory Empty  
Memory Full  
• When trying to view the Phonebook: No items have been stored.  
• When trying to view the Incoming or Outgoing Call Log: No logs  
have been stored.  
• The Phonebook is full, and cannot store the new item.  
Remove unnecessary data in the Phonebook, and try again.  
Over 24 Digits  
• You are trying to store a telephone number that is over 24 digits in  
the last free space in the Phonebook.  
can’t be stored.  
Try to store the phone number as 24 digits or less, or remove  
unnecessary data in the Phonebook.  
Need Repair 1(-2)  
Consult your dealer.  
37  
 
Important Information  
Important Information  
Battery Information  
After your Panasonic battery is fully charged [at 25 °C (77 °F)]:  
Operation  
Operating Time  
While in use (Talk)  
Up to about 10 h  
Up to about 250 h  
While not in use (Standby)  
• Operating time may be shortened depending on usage conditions and ambient  
temperature.  
• The battery will drain slowly even while the unit is turned off.  
• The handset can receive calls while charging.  
• Battery consumption increases when the handset is used out of range. If “ ” flashes,  
power off the handset.  
Low Battery Warning  
The battery needs to be charged in the following situations:  
• “  
” flashes or the alarm sounds every 5 seconds.*  
• “Charge Battery” is displayed. In this situation, the handset cannot be operated.  
* If the low battery warning occurs during a conversation, the call will be disconnected  
automatically one minute later.  
Replacing the Battery  
If “  
” flashes after using the phone for a short time, even when the battery has been  
fully charged, the battery should be replaced.  
Before replacing the battery, make sure the low battery warning is displayed, then turn off  
the power to prevent memory loss. Replace the battery, and charge the new battery for at  
least 7 hours.  
If you replace the battery before the low battery warnings appears, the battery strength  
icon may display an incorrect reading. In this case, use the handset as normal with the  
new battery installed. When the low battery warning is displayed, charge the battery for  
about 7 hours. The battery strength icon will then display the correct reading.  
1. Turn the power off to prevent memory loss.  
2. Press the notch on the cover firmly and slide it as  
indicated by the arrow.  
3. Open the cover and replace the battery.  
4. Close the cover and charge the handset.  
• Please use a Panasonic battery with the service part number N4HHGMB00005 or  
HHR-P103.  
This product is powered by a recyclable nickel-metal hydride battery.  
Please call 1-800-8-BATTERY for information on how to recycle this battery.  
There is a danger of explosion if the battery is incorrectly replaced.  
38  
   
39  
Panasonic Consumer Electronics Company  
Division of Panasonic Corporation of  
North America  
Panasonic Puerto Rico, lnc.  
Ave. 65 de Infantería, Km. 9.5,  
San Gabriel Industrial Park, Carolina,  
Puerto Rico 00985  
One Panasonic Way,  
Secaucus, New Jersey 07094  
Copyright:  
This material is copyrighted by Panasonic Communications Co., Ltd., and may be  
reproduced for internal use only. All other reproduction, in whole or in part, is  
prohibited without the written consent of Panasonic Communications Co., Ltd.  
2005 Panasonic Communications Co., Ltd. All Rights Reserved.  
PSQX3970ZA KK0905ST0  

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