Palm HandPHONE SMS User Manual

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1
2
3
Overview..........................................................................4  
What is SMS?.................................................................. 4  
Required equipment......................................................... 5  
Installation........................................................................ 5  
Getting started ................................................................6  
Starting HandPHONE SMS ............................................. 6  
Basic settings................................................................... 6  
Connection types ............................................................. 7  
Using SMS .......................................................................9  
Retrieving messages ....................................................... 9  
Leaving originals on the phone................................. 11  
Sending messages ........................................................ 11  
Configuration............................................................. 11  
Writing and sending messages ................................ 13  
Manipulating messages ................................................. 15  
Incoming messages.................................................. 15  
Outgoing/sent messages.......................................... 16  
Outbox ...................................................................... 16  
Draft Folder............................................................... 16  
Sent folder................................................................. 16  
4
5
Troubleshooting............................................................17  
Error messages ............................................................. 17  
Index ..............................................................................20  
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SMS stands for Short Messaging Service - a standardized protocol for  
exchanging electronic text messages using GSM cellular telephones. These  
messages may be up to 160 characters in length.  
HandPHONE SMS sends messages from the Palmhandheld via your mobile  
phone to an SMS message center, which dispatches them to their destination.  
Recipients are usually other mobile phones, but some service providers also  
allow you to send e-mail and faxes in addition to SMS messages.  
HandPHONE allows you to choose message type, but you should check with  
your service provider if you intend to send formats other than SMS text  
messages. The receiving party’s mobile phone will automatically download  
pending SMS messages up to the memory capacity of the phone.  
HandPHONE SMS lets you:  
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Send and receive SMS messages up to 160 characters using your  
connected GSM cellular telephone  
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Store messages locally and delete messages from your phone  
Write SMS messages easily  
Insert destination numbers right from your handheld’s Address Book  
Read and write messages off-line and connect when it’s convenient  
4
HandPHONE SMS  
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To run HandPHONE SMS you will need:  
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A Palm IIIor more recent handheld, or compatible machine running Palm  
OS® 3.0 or higher, with around 105 KB of free storage space  
A Windows or Macintosh computer with a HotSync® connection, HotSync  
software, and application installer software.  
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This section describes “manual” installation of the HandPHONE SMS  
application file. You may skip directly to Chapter 2 – Getting Started if the  
software is already installed on your Palm handheld.  
HandPHONE SMS operates entirely on your Palm handheld. After installation,  
there is no interaction with your desktop computer. To install the software, you  
will need to connect your Palm handheld to your PC or Macintosh computer in  
order to run HotSync software and upload the HandPHONE SMS program file.  
The instructions given in this section are valid both for Windows and Macintosh  
systems. To install HandPHONE SMS:  
1. Locate the phonesms.prc file. You may copy the file to your hard disk or  
install it directly from your distribution media.  
2. Place your Palm handheld in its cradle and make sure the cable is  
correctly connected to your Windows or Macintosh desktop computer.  
3. Use your mouse to double-click on the phonesms.prc file. This will start the  
Palm application installer program.  
4. Confirm your selection. HandPHONE SMS will be copied to your Palm  
handheld next time you perform a HotSync operation.  
5. Next, make sure the HotSync Manager application is active on your  
desktop computer, and press the HotSync button on the unit’s cradle to  
begin file transfer.  
Overview  
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Start HandPHONE SMS by tapping on the application  
icon (shown here on the left) in your Palmhandheld’s  
Applications screen.  
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The first time you start HandPHONE SMS, you will be prompted to validate  
basic SMS settings as shown here:  
Default values will work fine in most cases, though you may choose enter the  
Service Center Number at this time. You can always come back to this screen  
by tapping on Options Ö Message Options on your handheld.  
Validity period  
Specifies the maximum length of time for which  
your message will be allowed to sit at the  
message center before being deleted (in case  
the recipient’s mobile phone never picks it up).  
Message type  
Here you may choose between SMS, Fax, or E-  
mail. In most cases, you should leave this on  
6
HandPHONE SMS  
the default SMS, unless your service provider  
explicitly supports e-mail and fax services.  
Status report...  
Service center...  
Indicates to the service center that you should  
receive notification on the status of your  
message. Status reports are sent from the  
message center to your mobile phone. Some  
phones permit the Palm handheld to check  
Status report  
Enter the service center (SMS-C) number given  
to by your network carrier. Get button retrieves  
the current SMS-C from your phone. Set allows  
you to copy an SMS-C number to your phone.  
Tap OK or Cancel when you are done.  
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To choose the type of connection between your Palm handheld and your GSM  
phone, select Options Ö Profile Setup and tap on the pull-down menu as  
shown here:  
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Old phone - Cable  
Serial cable to “early model” cell phones  
Old phone - Infrared  
Infrared connection to “early model” cell  
phones  
Recent phone - Cable  
Recent phone - Infrared  
Serial cable to telephones that use SMS  
“Phase 2+”  
Infrared connection to telephones that  
use SMS “Phase 2+”  
Getting started  
7
Tap on OK to confirm your choice. At this point, you may test your connection  
by performing any of the operations that exchange data with your phone, as  
described in the next sections.  
8
HandPHONE SMS  
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As mentioned earlier, your mobile phone automatically receives messages  
when it is activated. You may read those messages either read directly on your  
phone (using its own integrated software) or using HandPHONE SMS, which  
offers an interface that is much easier to manipulate.  
Follow these steps to retrieve messages:  
1. Tap on the Menu icon ( ), select Message Ö Retrieve (or the Graffiti®  
stroke R).  
2. HandPHONE SMS will connect to your mobile phone and download all  
currently available messages, displaying them in a list as shown here:  
Using SMS  
9
3. Tap on a message to view it, or perform other actions:  
4. An opened message looks like this:  
Note  
HandPHONE SMS only downloads incoming messages,  
not outgoing messages that you may have typed  
manually on your phone.  
10  
HandPHONE SMS  
Leaving originals on the phone  
By default, messages are removed from the mobile phone after they are  
downloaded to your handheld, but you may choose to leave them intact on the  
mobile phone:  
1. Tap on the Menu icon ( ), select Options Ö Phone Options, (Graffiti  
stroke O) to open the screen shown here:  
2. Use this check-box to specify whether or not to leave original SMS  
messages on your phone as you download them to your handheld.  
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Configuration  
As mentioned in Chapter 1 – Getting Started, you may need to specify a few  
simple configuration options, described here.  
1. Select Options Ö Message Options, (Graffiti M) which opens the  
screen for configuring outgoing messages:  
Using SMS  
11  
2. Assign message options accordingly:  
Validity period  
Message type  
Status report...  
Specifies the maximum length of time for which your  
message will be allowed to sit at your carrier’s  
message center before being deleted (in case the  
recipient’s mobile phone never picks it up).  
Here you may choose between SMS, Fax, or E-  
mail. In most cases, you should leave this on the  
default SMS, unless your service provider explicitly  
supports e-mail and fax services.  
Indicates to the service center that you should  
receive notification on the status of your message.  
Status reports are sent from the message center to  
your mobile phone, and are not downloaded to your  
Palmhandheld.  
Service center...  
Enter the service center (SMS-C) telephone number  
given to by your network carrier. The Get button  
retrieves the current SMS-C from your phone. Set  
allows you to copy an SMS-C number to your  
phone.  
Note  
With some early model GSM phones it is important to  
enter the SMS service center number in this field, and to  
place a check in the box Always set before sending.  
You may either configure these options for all subsequent messages (before  
creating any outgoing messages), or specifically for a single message (i.e. by  
editing message Details after you have created it).  
12  
HandPHONE SMS  
Writing and sending messages  
Follow these steps to write and send messages:  
1. Select Message Ö New Message, (Graffiti  
N) to create a message:  
2. Enter a phone number directly on the To field, or tap on To to lookup the  
recipient’s phone number in your Address Book:  
3. Select a number and tap on Add to return to your message.  
Note: Remember that international phone calls require a “+” (plus) sign in  
front of the recipient’s phone number.  
4. The Name field is for your own convenience and is not sent as part of the  
message.  
Using SMS  
13  
5. Enter your message in the space below Name. SMS messages may be up  
to 160 characters, and the Message length counter keeps track of how  
many characters you have written.  
6. When you are done, tap on the appropriate button to place the message in  
either the Outbox (it is ready to send), the Draft folder (to send at a later  
time). You may delete this message by tapping Cancel, or re-set  
configuration options for this message only by tapping on Details… as  
described in the preceding section.  
7. To send messages currently in your Outbox, make sure your mobile phone  
is turned on and properly connected, then select Message Ö Send All  
(Graffiti  
S) or Send & Retrieve (Graffiti  
T).  
14  
HandPHONE SMS  
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This section describes how to handle messages in HandPHONE SMS and  
how to use the various folders available to you – Inbox, Outbox, Draft, and  
Sent. Context sensitive pop-up menus present available options whenever you  
tap on a message in any list view.  
Incoming messages  
When looking at the Inbox list of received messages, you can tap on any  
message to open the pop-up window as shown below:  
View  
Opens the message so you can read it.  
Reply  
Creates a new message using the sender’s  
phone number as the new destination.  
Forward  
Delete  
Allows you to send a copy of this message to  
another recipient.  
Removes this message from the list.  
Using SMS  
15  
Outgoing/sent messages  
When you write SMS messages, you may store them into either the Outbox or  
the Draft folder.  
Outbox  
All messages in the Outbox will be sent the next time you select Message,  
Send All (or Send & Retrieve). By tapping on a message in the Outbox you  
may edit, move your message to the draft box, or delete it.  
Draft Folder  
Messages in the Draft folder will not be sent, and may be re-edited at any time.  
When you are ready to send a message from the draft folder, you should move  
it to the Outbox. You may also choose to edit the message, edit a copy of the  
message, or delete the message entirely.  
Sent folder  
The Sent folder keeps copies of the messages you have sent, whether or not  
they were successfully transmitted to the recipient. In the Sent folder, you may  
highlight a message in order to view it, move it directly to the Outbox to send  
again, move it to the Draft folder to send at a later time, or delete it.  
Note  
Remember to clean out the Sent folder from time to time  
to keep it from using memory unnecessarily.  
16  
HandPHONE SMS  
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An error occurred while encoding the message.  
Indicates that non-authorized characters were found in your message -  
usually in the message center phone number or the recipient’s phone  
number. All invalid characters are replaced with “?”.  
An error occurred while saving this message to the database.  
Your Palmhandheld might be out of memory, or the database has been  
corrupted. If this message occurs frequently, delete the HandPHONE SMS  
application and from your backup directory in the Palm handheld desktop  
on your PC or Mac. Then re-install the application.  
An error occurred with the GSM connection. Please make sure you are  
using the right Connector/Mobile Phone combination, and that they are  
connected.  
Check your setup (Menu Profile setup).  
An error occurred while getting storage information.  
Check to make sure that your cables and adapter are firmly attached, and  
that the batteries are charged.  
An error occurred while retrieving.  
Check the connection and try again. You may also refresh the display.  
An error occurred while sending.  
Check the connection and try again.  
An error occurred while trying to delete message.  
Check the connection and try again. Refresh the display to make sure the  
entry is still really present.  
Cannot establish connection with mobile phone.  
This message indicates a cabling or infrared problem. Check all  
connections from your Palm handheld to your mobile phone. If you are  
using Infrared, make sure that it is enabled on your phone.  
Troubleshooting  
17  
Cannot set the Message Center phone number on your phone.  
This command is not supported by all phones, and is not always necessary.  
Either your mobile phone is off or HandPHONE SMS cannot access its  
storage.  
Check the connection.  
Sorry, there is not enough free memory to perform this operation.  
There is not enough memory left in your Palm handheld for HandPHONE  
SMS to function. Try deleting unused applications or cleaning out  
HandPHONE SMS message folders.  
The text contained in this message cannot be saved.  
This indicates that HandPHONE SMS encountered non-standard text in  
your message, or that there was not enough memory to proceed.  
You must fill the recipient's phone number before saving this message.  
Messages that you store in the Outbox need to contain the recipient's  
phone number.  
You must fill the recipient's phone number before moving this message.  
Before moving messages to the Outbox you need to make sure to enter the  
recipient’s phone number.  
You must fill the service center phone number before moving this  
message.  
Before moving messages to the Outbox you need to make sure to enter the  
service center phone number. To avoid this error use Options Ö Message  
Options to set the Service Center number permanently.  
You must fill the service center phone number before saving this  
message.  
Messages that you store in the Outbox need to contain the service center’s  
phone number. To avoid this error use Options Ö Message Options to set  
the Service Center number permanently.  
You must fill the service center phone number before saving this  
message to the Outbox.  
You will receive this message if you try to transfer a message from the Draft  
box to the Outbox without specifying the service center phone number. To  
avoid this error use Options Ö Message Options to set the Service  
Center number permanently.  
18  
HandPHONE SMS  
You must fill the recipient's phone number before saving this message to  
the Outbox.  
You will receive this message if you try to transfer a message from the Draft  
box to the Outbox without specifying the recipient's phone number.  
Your account does not allow you to send messages.  
Check with your mobile phone carrier.  
Your mobile phone is busy. Exit SMS management before using  
HandPHONE SMS.  
This message indicates that your mobile phone is currently performing  
SMS-related tasks. HandPHONE SMS cannot access the phone in this  
case, so you need to exit SMS management and leave the phone in “ready”  
mode.  
Your modem (or phone) does not support SMS.  
Some early model GSM phones may not support SMS messaging. Check  
the technical specifications for your phone.  
Troubleshooting  
19  
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A
H
Address Book · 12  
HotSync · 5  
Application installer · 5  
I
C
Infrared · 7  
Configuration · 10  
L
D
Lookup · 12  
Draft · 13  
M
E
Message length · 13  
Message type · 6, 11  
Moving messages · 15  
Error messages · 16  
F
O
Folder  
Draft · 15  
Incoming · 14  
Outbox · 15  
Sent · 15  
Outbox · 13  
P
phonesms.prc · 5  
Profile Setup · 7  
G
Get · 7, 11  
GSM · 4  
R
Retrieve · 8  
20  
HandPHONE SMS  
S
T
Send & Retrieve · 13  
Send All · 13  
Telephone number · 7, 11  
To · 12  
Serial cable · 7  
Service center · 7, 11  
Set · 7, 11  
Short Messaging Service (defined) · 4  
SMS settings · 6  
V
Validity Period · 6, 11  
Status report · 7, 11, 14  
Index  
21  

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