Welcome to Nextel® .......................................................................... 1
Customer Care................................................................................... 3
Driving Safety Tips............................................................................. 4
Getting Started .......................................................................... 7
Batteries............................................................................................. 8
Your Nextel Phone Status................................................................ 13
Keypad Lock .................................................................................... 14
Display Icons.................................................................................... 17
Modes and Menus ........................................................................... 19
Quick Guide to i550plus Phone Functions....................................... 20
Creating, Editing and
Using Stored Lists .................................................................. 25
Phone Programming........................................................................ 26
Storing Names and Numbers .................................................... 26
Pause Digit Entry ....................................................................... 27
Editing Stored List Entries ......................................................... 28
Address Book................................................................................... 30
iDEN Organizer ............................................................................... 30
i
Wireless Web Navigation Keys........................................................ 80
Starting the Microbrowser ................................................................ 80
Changing the Display Language...................................................... 83
Setting the Time and Date Format................................................... 84
Backlight Timer ................................................................................ 85
Keypad Silence ................................................................................ 86
Setting the Ringer Volume .............................................................. 86
Selecting a Ring Style ..................................................................... 87
Selecting a Call Alert Style............................................................... 87
Programming Menu.......................................................................... 88
Accessories ............................................................................ 95
Batteries........................................................................................... 95
Travel Chargers ............................................................................... 96
Other Important Information .................................................. 99
Nextel Customer Care...................................................................... 99
Understanding Status Messages................................................... 100
Nextel Terms and Conditions of Service........................................ 102
Safety and General Information..................................................... 109
Warranty Information...................................................................... 118
Patent and Trademark Information ................................................ 126
Index ...................................................................................... 127
iii
nextel.com
iv
Introduction
Welcome to Nextel®
Thank you for choosing Nextel as your wireless communications
provider. Your i550plus phone enables you to enjoy clear connections
through Nextel’s All Digital National Network. In addition, with Nextel
WorldwideSM Service you can use your i550plus phone to roam
internationally in select cities using other iDEN® networks.
This guide contains all the information you need to take full advantage
of your Nextel service and i550plus phone, including:
Quick Guide to i550plus Phone Functions—
Enables experienced digital cellular phone and two-
way radio users to get started right away!
Page 20
Page 31
Digital Cellular Calling—Digital Cellular Calling
includes features such as Call Hold, Call
Forwarding, and Call Waiting. Find out more about
placing calls in this section.
International Roaming—Enables you to make
phone calls, check Voice Mail, and more while
traveling in select cities internationally.
Page 34
Page 43
Page 47
Additional Phone Services—Includes Call
Restrictions, Caller ID, and Nextel 411. Find out
more in this section.
Voice Mail—Takes messages 24 hours a day and
includes Message Forwarding, Automatic
Playback, and more. Read more about Voice Mail in
this section.
1
Text and Numeric Messaging—Lets you receive
numeric messages and important, short messages
right over the phone. Learn more about Messaging
in this section.
Page 66
Dial-Up Service—Dial-Up capability without
landline access. Also see the Nextel Online Dial-Up
Service User’s Guide.
Page 70
Page 71
®
Nextel Direct Connect —An innovative feature for
communicating instantly with one or more co-
workers at a fraction of the cost of cellular. Read
more about Nextel Direct Connect in this section.
Nextel Wireless Web—Stay connected to the
critical information you need to make business
decisions and get business done. Also see the Nextel
Wireless Web User’s Guide.
Page 79
Page 83
Programming—You can customize your i550plus
phone and make it behave the way you want it to.
Learn how in this section.
Other Nextel Advantages—In addition to all of the previously
mentioned benefits, there’s more... Nextel features also include the
following:
• The guaranteed All-Digital Nextel National Network
• No roaming fees while traveling throughout the U.S.
• One-second call rounding after the first minute
• Flat-rate long distance pricing to anywhere in the continental
U.S.
• No landline connection charges
nextel.com
2
Customer Care
NOTE: Are you an experienced digital cellular phone and two-way
radio user? Turn to the Getting Started section beginning on
page 7. This section might be all you need to get started.
Customer Care
For domestic customer care issues including billing issues, general
service needs, or to order additional services, contact Nextel Customer
Care.
Visit nextel.com for a variety of Customer Care services:
•
Browse for information on phones, coverage, rates and other
Nextel services. View and download user’s guides, try out our
interactive virtual product and service demos, find answers to
frequently asked questions, order accessories, locate service and
repair centers, upgrade phone software, send a message, and more.
•
•
For self-service on your Nextel account, click on My Account to
view your account, pay your bill, add phones to your account, reset
your Voice Mail password, add Wireless Web services, and more.
For online assistance, click on Contact Us to send us an e-mail
request. Our representatives are committed to assisting you. Every
effort will be made to address your questions or concerns within 24
hours. Contact us to add Wireless Web and other services, change
rate plans, inquire on your bill and more.
Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.
To complement the i550plus phone and Nextel Worldwide Service,
Nextel has also launched International Roaming Customer Care
support. When traveling outside of the U.S. and Canada, call
+1 (201) 531-5202 for your Customer Care Service needs. This
Customer Care number will be toll-free from your Nextel handset both
domestically and internationally.
International and domestic coverage, rates and other information are
also available at nextel.com.
3
Ordering Information
SM
Nextel Business Networks allow you to communicate with
individuals outside as well as inside your company. These Networks
link Nextel customers in similar industries or geographies. So, if you
need to reach a client, vendor, or contractor instantly, work smarter by
joining the Nextel Business Networks. Call 1-888-NEXTEL2 (1-888-
639-8352).
Various accessories are available for use with your i550plus phone,
including a Hands-Free Car Kit, Swivel Belt Clip, and Cigarette Lighter
Adapter. To order accessories, or for a brochure of additional
SM
accessories, call Nextel Nextday Accessories at 1-800-914-3240 or
contact your Nextel Authorized Representative.
Contact Nextel Customer Care to order any of the services discussed
in this guide, including Nextel Wireless Web, Direct Connect,
Additional Phone Services, Voice Mail, Nextel Mobile Messaging and
much more!
SM
For information on Direct Protect Insurance protection for your
Nextel phone and more, call 1-888-352-9182 or contact your Nextel
Authorized Representative.
Visit us at nextel.com to learn more about Nextel products and services!
Driving Safety Tips
Safety is the most important call you will ever make.
NOTE: For safety and legal reasons (in many countries), do not use
your phone while driving.
Check and follow the local laws regarding the use of mobile
phones while driving.
1. Get to know your wireless phone and its features such as speed dial
and redial. Carefully read your instruction manual and learn to take
advantage of valuable features most phones offer, including automatic
nextel.com
4
Driving Safety Tips
redial and memory. Also, work to memorize the phone keypad so you can
use the speed dial function without taking your attention off the road.
2. When available, use a hands free device. A number of hands free
wireless phone accessories are readily available today. Whether you
choose an installed mounted device for your wireless phone or a speaker
phone accessory, take advantage of these devices if available to you.
3. Position your wireless phone within easy reach. Make sure you place
your wireless phone within easy reach and where you can grab it without
taking your eyes from the road. If you get an incoming call at an
inconvenient time, if possible, let your voice mail answer it for you.
4. Suspend conversations during hazardous driving conditions or
situations. Let the person you are speaking with know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions. Rain, sleet, snow and ice can be hazardous, but so is heavy
traffic. As a driver, your first responsibility is to pay attention to the road.
5. Do not take notes or look up phone numbers while driving. If you are
reading an address book or business card, or writing a “to do” list while
driving a car, you are not watching where you are going. It's common
sense. Don't get caught in a dangerous situation because you are reading
or writing and not paying attention to the road or nearby vehicles.
6. Dial sensibly and assess the traffic. If possible, place calls when you are
not moving or before pulling into traffic. Try to plan your calls before
you begin your trip or attempt to coincide your calls with times you may
be stopped at a stop sign, red light or otherwise stationary. But if you
need to dial while driving, follow this simple tip — dial only a few
numbers, check the road and your mirrors, then continue.
7. Do not engage in stressful or emotional conversations that may be
distracting. Stressful or emotional conversations and driving do not mix
— they are distracting and even dangerous when you are behind the
wheel of a car. Make people you are talking with aware you are driving
and if necessary, suspend conversations which have the potential to divert
your attention from the road.
8. Use your wireless phone to call for help. Your wireless phone is one of
the greatest tools you can own to protect yourself and your family in
dangerous situations — with your phone at your side, help is only three
numbers away. Dial 9-1-1 or other local emergency number in the case of
fire, traffic accident, road hazard or medical emergency. Remember, it is
a free call on your wireless phone.
5
9. Use your wireless phone to help others in emergencies. Your wireless
phone provides you a perfect opportunity to be a “Good Samaritan ” in
your community. If you see an auto accident, crime in progress or other
serious emergency where lives are in danger, call 9-1-1 or other local
emergency number, as you would want others to do for you.
10. Call roadside assistance or a special wireless non-emergency assistance
number when necessary. Certain situations you encounter while driving
may require attention but are not urgent enough to merit a call for
emergency services. But you still can use your wireless phone to lend a
hand. If you see a broken-down vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no one appears injured or a
vehicle you know to be stolen, call roadside assistance or other special non-
emergency wireless numbers.
11. Use your phone's Internet capabilities before you
drive. Wireless Internet services are not designed to be
used while driving.
nextel.com
6
Getting Started
In this section you will learn everything you need to begin using your
experienced digital cellular phone and two-way radio users can get
started right away.
About This Section
This section includes instructions for the following tasks:
i550plus Phone Features
Page 8
Batteries: Attaching, Detaching, and Charging
Turning Your i550plus Phone On/Off
Enabling Security
Page 9
Page 11
Page 11
Page 12
Page 12
Receiving Over-the-Air Programming
Activating Your i550plus Phone
NOTE: Your phone must be activated before you
can use it.
Your Nextel Phone Status
Keypad Lock
Page 13
Page 14
Page 17
Page 19
Page 20
Display Icons
Modes and Menus
Quick Guide to Using i550plus Phone Functions
7
i550plus Phone Features
Nextel Direct
®
Connect
NOTE: The display backlight is activated by pressing any key or
button.
Batteries
Your i550plus phone comes with a NiMH-AA battery and charger.
After attaching the battery, you must charge it before you use it for the
first time. See “Charging the Battery” on page 95 to learn the
appropriate charging times for your phone’s battery. After the initial
charging, the battery can be charged more quickly.
nextel.com
8
Batteries
Remove the battery from the protective case provided in the original
packaging. When the battery is not attached to the phone, store it in this
case.
Attaching the Battery
1
Remove the battery cover located on
the back of the phone. To do so, release
the lock at the bottom of the battery
cover by pressing up on the latch.
2
3
Remove the cover by sliding it away from the antenna.
Insert the battery with the “+” and “-” at the top. Install the bat-
tery bottom first, then press down on the battery to secure it.
4
Replace the battery cover and lock by pressing down on the
latch.
Detaching the Battery
1
2
3
If the phone is turned on, press f until the message Powering
Off displays.
Release the battery cover by pressing the battery cover latch
upward.
Remove the cover by sliding it away from the antenna and lift
the battery out of the phone.
9
Charging the Battery
NOTE: Before you use the battery for the first time, charge it for at
least ten hours. After the initial charging, the battery can be
charged more quickly.
NOTE: The battery can be charged with the phone either turned on or
off. For best results, charge it with the phone turned off.
1
2
Attach the charger to your phone’s Side Charging Jack.
See “i550plus Phone Features” on page 8 for jack location.
Plug the charger into an electrical outlet.
Battery Charging Status
The battery strength indicator icon, found on your phone’s display
screen, shows the charge amount remaining in the battery.
Icon
Displays
Icon
Displays
Icon
Displays
Icon
Displays
Icon
Flashes
Charge
Strength
Low
Battery
0-30%
31-60%
61-90%
91-100%
Fully
Charged
A short, chirp-like sound indicates a low battery. The icon flashes when
you have 5 minutes of talk time remaining.
nextel.com
10
Turning Your i550plus Phone On/Off
Turning Your i550plus Phone On/Off
NOTE: To register for the first time on the Nextel National Network, you
must turn on your i550plus phone in your local calling area.
Phone On
1
2
For optimal signal strength, extend the antenna.
Press and hold f.
a
b
Phone Ready
Nextel
As your phone connects to the Nextel National
Network, you will see a Welcome to Nextel
message and a connecting message. When
Phone Ready appears on the display, you are
ready to use your i550plus phone!
10:25a 03/12
Name
Mail
Phone Off
1
2
Press and hold f until you see the message Powering Off.
Push in the antenna.
Enabling Security
The first time you power on your phone (or within 20 days of first
activation of your phone), you must enable security.
1
2
3
Turn your phone on.
Press m until you see Net Ready.
Pressounder “Ok.” A series of screens displays.
11
4
5
you subscribe to a Nextel OnlineSM Service Plan, your home page
will display.
Press m to return to Phone, Private, or Group mode.
Receiving Over-the-Air Programming
If you have been set up to receive over-the-air programming (OARSS),
you will receive your Private ID and Talkgroup lists for Direct Connect
use, your Personal Telephone Number and the Nextel Customer Care
number via a Net Mail message.
In order to receive your programming, you must have enabled security
(see “Enabling Security” on page 11). Within 24 hours of enabling
security, you will receive a Net Mail message containing your lists.
Follow the instructions to accept your phone programming:
1
You will receive a Net Mail alert with the message New Net
Mail – Receive Programming.
2
3
You will be prompted to accept changes to your phone’s lists.
Pressounder “OK.”
4
5
A confirmation screen displays. Pressounder “OK.”
Press m to return to Phone, Private, or Group mode.
Activating Your i550plus Phone
Before using your i550plus phone, it must be activated.
•
Before contacting Nextel Customer Care, read “Nextel Terms and
Conditions of Service” on page 102.
nextel.com
12
Your Nextel Phone Status
•
If you purchased your phone through a Nextel Direct Sales
Representative, a local Authorized Representative, or a National
Authorized Representative, your phone should already be active.
If your display reads No Service or doesn’t change to the Phone Ready
screen when you turn on your phone, and you know you are in a Nextel
coverage area, contact Nextel Customer Care. For details on Nextel
coverage areas, visit nextel.com.
Your Nextel Phone Status
Your i550plus phone has a Status Light indicator. The Status Light
shows you, at a glance, the status of your connection (see “i550plus
Phone Features” on page 8).
Status Light
Nextel Phone Status
Indicator
Flashing Red
Solid Red
Signing on to the network—Please Wait.
No service or out of coverage area. If you are in
a coverage area, keep your phone on and it will
attempt to connect every two minutes. If you
cannot connect after 15 minutes or more,
contact Nextel Customer Care.
Flashing
Green
In service/Ready to use.
NOTE: Nextel Direct Connect calls are not
available outside of your home market
area.
Solid Green
In use.
13
Keypad Lock
The i550plus phone includes a Keypad Lock feature that enables you to
quickly lock the phone’s keypad to avoid inadvertently pressing keys or
placing calls. It is highly recommended that you activate your Keypad
Lock while your phone is on but not in use to avoid inadvertent 911
emergency calls. Once Keypad Lock is activated, you can only perform
the following tasks:
NOTE: Emergency calls cannot be placed while Keypad Lock is
activated.
•
•
•
Turn your phone On/Off
Unlock the keypad
Receive incoming calls, messages and alerts.
NOTE: Before locking your phone’s keypad, you may want to read
this entire section to learn how to respond to incoming calls,
messages, and alerts.
Activating Keypad Lock
From the Phone Ready screen,
simultaneously press *and #. The
message Keypad Locked displays on your
phone.
a
b
Keypad
Locked
NOTE: Whenever a key is pressed while in Keypad Lock mode, the
Keypad Locked message displays as a reminder.
nextel.com
14
Keypad Lock
Receiving Incoming Calls
page 31), Keypad Lock will be temporarily disabled. You may perform
the following:
Press e to answer the call.
Or, pressounder “End” to send the call to Voice Mail.
When finished, Keypad Lock will automatically reactivate.
Receiving New Voice Mail
When you receive a new Voice Mail (see“New Message Indicators” on
page 49), Keypad Lock will be temporarily disabled. You may perform
the following:
When New Voice Mail Waiting displays, pressounder “Exit”
to return to Phone Ready.
Or, pressounder “Dial” to access Voice Mail. Once you have
finished listening to your messages, press #to exit Voice Mail
and return to Phone Ready.
When finished, Keypad Lock will automatically reactivate.
NOTE: If you have disabled Voice Mail Notification, only g will
display. You will not receive the New Voice Mail Waiting
message.
15
Receiving New Message Mail
When you receive new Message Mail (see“Notification of New
Messages” on page 67), Keypad Lock will be temporarily disabled.
You may perform the following:
Pressounder “Later” to return to Phone Ready.
Or, pressounder “Now.” Pressounder “Read.”
Pressounder “Save” or “Erase.” Once you have finished,
pressounder “Exit” to return to Phone Ready.
When finished, Keypad Lock will automatically reactivate.
NOTE: If you have disabled Message Mail Notification, only
c will display. You will not receive the Read Now/Later
options.
Receiving New Net Mail
When you receive new Net Mail (see “Two-Way Messaging” in the
Nextel Wireless Web User’s Guide), Keypad Lock will be temporarily
disabled. You may perform the following:
Pressounder “Later” to return to Phone Ready.
Or, pressounder “Now.” Pressounder “View.”
Pressounder “OK” or “Reply.” Once you have finished, press
m to return to Phone Ready.
When finished, Keypad Lock will automatically reactivate.
nextel.com
16
Display Icons
Receiving Nextel Direct® Connect Calls
When you receive an incoming Direct Connect call (see“Nextel Direct
Connect®” on page 71), the phone will automatically activate the
applicable mode (Group or Private). Once the call is terminated, the
phone will return to Phone Ready and Keypad Lock will automatically
reactivate.
Deactivating Keypad Lock
Simultaneously press * and #.
a
b
Or, press * followed by #.
Keypad
Unlocked
The message Keypad Unlocked displays.
Display Icons
After you turn on your phone, the following icons may appear on the
display:
Signal Strength Indicator: Shows the signal
strength. Six bars indicate the strongest signal. Calls
a
and messages cannot be sent or received when there
is no signal.
Battery Strength Indicator: Shows the remaining
charge in your battery.
b
Voice Mail Indicator: Indicates that you have
messages in your Voice Mail box. A flashing Voice
g
Mail icon indicates that you have new, unheard
messages.
17
New Message Mail Flashing Indicator: Indicates
that you have new incoming messages.
c
Unread Message Mail Indicator: Indicates that you
have unread but saved messages.
s
Call Forward Indicator: Indicates that incoming
phone calls have been forwarded.
Private/Group Speaker Indicator: Indicates that
the Private/Group speaker is off. You will hear
Nextel Direct Connect calls through the earpiece.
p
More Information Indicator: Indicates that there is
more text to read above and/or below the current
screen.
[;:
d
Disk Icon: Indicates that you have subscribed to
Nextel Wireless Web services. Arrows indicate when
data is being transferred.
Secure Data Connection Icon: Indicates that your
data information is encrypted during transmission.
nextel.com
18
Modes and Menus
Modes and Menus
When you first turn on your phone, the display defaults to Phone mode.
However, your i550plus phone operates in four different modes. To
switch between modes, press m. The table below provides more
details about the four modes:
What the Display
Mode
Function
Looks Like
Phone Mode
To make digital
cellular phone
calls.
a
Phone Ready
Nextel
b
10:25a 03/12
Name
Mail
Private Mode
Group Mode
To make private
two-way radio calls
using Nextel Direct
Connect.
a
b
Prvt Ready
Bob Smith
10:25a 03/12
Alert
Name
To make group
two-way radio calls
using Nextel Direct
Connect.
a
Group Ready
Talkgrp 1
10:25a 03/12
b
Alert
Mail
19
What the Display
Looks Like
Mode
Function
Net Mode
To access Nextel
Wireless Web
services.
a
Net Ready
Nextel
b
10:25a 03/12
Ok
Mail
If the word Ready does not appear after the mode name in the display,
that mode is either unavailable or it has not been activated. Once a mode
is activated, there are various menu options (within each mode) that
allow you to access different functions. To switch between menu
options follow the steps below:
1
2
Press n.
Pressounder the displayed menu option that you want to
select.
Quick Guide to i550plus Phone Functions
Now that you understand different modes, here’s a quick way to get
started using them. This Quick Guide highlights some of the most
commonly used functions in Phone, Private, Group, and Net modes.
These functions are described in more detail in later sections.
nextel.com
20
Quick Guide to i550plus Phone Functions
Phone Mode
a
b
Phone Ready
Nextel
You must be in Phone mode to perform the following
functions:
10:25a 03/12
Name
Mail
Function
Action
Programming
Your Own
Phone Number
1
2
Press * then # then 1 then o
under “Ok.” After you program your
phone number, this option will read
“Edit.”
Enter your phone number and presso
under “Store” thenounder “Exit.”
NOTE: Your phone number is automati-
cally programmed when you
receive your first call.
Displaying Your
Phone Number
Press
*
then
#
then 1.
Making a Phone
Call
Using the keypad, enter the phone
number and press e.
Ending a Phone
Call
Press e .
Last Number
Redial
Press e .
Receiving a
Phone Call
Press e, *, #, or any key (0 through
9).
21
Private Mode*
a
b
Prvt Ready
1234
You must be in Private mode to perform private two-
way radio functions. Press m to switch from Phone
to Private mode.
10:25a 03/12
Alert
Store
Function
Action
Sending a Private
Call
From the Prvt Ready screen, your most
recently used Nextel Direct Connect call
displays. To call another number, enter the
Private ID.
To place the call, press and hold the Nextel
Direct Connect Push-To-Talk button. Wait
for the chirp, then speak into the
microphone.
To listen, release the Nextel Direct
Connect Push-To-Talk button.
* This feature is only available in your home market area.
nextel.com
22
Quick Guide to i550plus Phone Functions
Group Mode*
a
b
Group Ready
Talkgrp 1
10:25a 03/12
Alert
You must be in Group mode to perform group two-
way radio functions. Press m to switch from Private
to Group mode.
Mail
Function
Action
Sending a Group
Call
From the Group Ready screen, your most
scroll other Talkgroups, press lr.
To place a call to a Talkgroup, press and
hold the Nextel Direct Connect Push-To-
Talk button. Wait for the chirp, then speak
into the microphone.
To listen, release the Nextel Direct
Connect Push-To-Talk button.
* This feature is only available in your home market area.
Net Mode*
See “Net Mode” on page 79.
* This feature is only available in the continental United States.
23
Creating, Editing and
Using Stored Lists
A stored list is made up of names, phone numbers, Private IDs and
Speed Dial numbers. Stored lists are convenient because you do not
need to remember names and numbers. Instead, you simply scroll
through your stored list, press a button and the number is dialed for you.
You can create and edit your lists using any of the following methods:
•
•
•
Phone—using the Programming functions
Web/Phone—using Address Book
Computer/Phone—using Nextel’s iDEN Organizer
About This Section
This section includes instructions for the following tasks:
Phone Programming
Page 26
Page 26
Page 27
Page 28
•
•
•
Storing Names and Numbers
Pause Digit Entry
Editing Stored List Entries
Address Book
Page 30
Page 30
iDEN Organizer
25
Phone Programming
NOTE: You may want to read “Pause Digit Entry” on page 27 and
“Plus Dialing” on page 35 before you create a stored list.
Using Pause Digit Entry and Plus Dialing will enable you to
create stored lists that will save time when placing calls.
Storing Names and Numbers
This programing function allows you to store up to 100 names, phone
numbers and Private ID numbers. Your i550plus phone will
automatically assign the next available Speed Dial number, which you
can change. Once you have stored an individual, you can call them by
scrolling through the list and finding their name, using the Speed Dial
number or using Nextel Direct Connect (see “Nextel Direct Connect®”
on page 71). And, whenever the person calls you, your phone will
display their name if you entered their 10-digit phone number. The
display holds 12 phone-number characters. If the phone number exceeds
12 characters, you can pressounder “More” to see the remaining
characters. To return to the start of the number, pressounder
“Numbr.”
You can store up to 100 names, phone numbers and Private IDs using
the following steps:
1
2
Press * then # then 2 then 0.
The message: 20=Phone / Prvt List displays. Pressounder
“Ok.” Another message will display with the remaining number
of slots available. The phone will then display the Enter Name
screen.
nextel.com
26
Phone Programming
3
Enter the name of the individual you want to store. (Notice, each
key has a number and several letters. To select different letters
For example, to enter the letter Y you must press 9 3 times
quickly. Also, you can press and hold # to change the case of
the letter you just entered—lower to uppercase and upper to low-
ercase. The default style is uppercase.)
NOTE: Press the left side of lr to backspace or delete a let-
ter. Press the right side of lr to insert a space.
After you have entered the name, pressounder “Store.”
4
Enter Phone Number displays. Enter the area code and phone
number.
Remember to add plus and pause entries if desired. See “Pause
Digit Entry” on page 27 and “Plus Dialing” on page 35.
Pressounder “Store.”
5
6
The name and Spd# = displays. The system automatically
assigns a Speed Dial number which you can change by entering
a new number. Pressounder “Store.”
Enter PrvtID displays. Enter the Direct Connect Private ID.
Pressounder “Store.” If you do not wish to store a Private ID,
press ounder “Skip.”
7
8
Repeat steps 2 through 6 to add additional names/numbers.
Pressounder “Exit” when you have finished.
Pause Digit Entry
When storing a number, you can program your phone so that it will not
only dial a number but also pause and enter another series of numbers
such as a personal identification number (PIN) or password. This
27
feature is particularly useful for automated services such as voice mail
and banking systems.
Example: Let’s say you have a company voice mail account that you
frequently check while traveling. And, to access that account you must
do the following:
•
•
•
Dial your work number;
Press # while the voice mail greeting is being played; and
Enter your PIN to access your messages.
You can program your i550plus phone to enter all of the above
information for you by separating each entry with a pause. The stored
data would look like this: 17035551234P#P1234. The first eleven digits
represent the number that must be dialed to access your voice mail. The
P represents a 3-second pause. The # interrupts your greeting. The
second P represents another 3-second pause. The last four digits
represent your PIN.
To create a three-second pause follow the steps below:
Press and hold * for two seconds. The pause symbol (P) will
appear on the display screen.
NOTE: You can enter up to 20 numbers/characters in a single entry,
stored or dialed.
NOTE: You can program your phone to pause for more than 3 sec-
onds. For example, performing the above step twice will pro-
gram two pauses and cause your phone to wait 6 seconds
before entering the next set of numbers.
Editing Stored List Entries
Once you have created lists, you can edit them as necessary. Select the
applicable option below to edit a portion of a list.
nextel.com
28
Phone Programming
Edit a Phone Number or Associated
Name or Speed Dial Number
1
2
3
4
5
6
Press * then # then 2 then 1.
At the Phone List Edit screen, pressounder “Ok.”
At the Edit Entry? screen, pressounder “Ok.”
Press lr until the desired entry appears.
Pressounder “Ok.”
Edit the desired information (Number, Name, Speed Dial Num-
ber) and pressounder “Store.” If you do not wish to edit one or
more of the components, just pressounder “Store.”
7
Pressounder “Exit” until you see the Phone Ready screen.
Edit a Private ID or Associated Name
1
2
3
4
Press * then # then 2 then 2.
At the Prvt ID List Edit screen, pressounder “Ok.”
At the Edit Entry? screen, pressounder “Ok.”
Press lr until the desired entry appears, pressounder
“Ok.”
5
6
Edit the desired information (Private ID, Name) and presso
under “Store.” If you do not wish to edit one or more of the
components, just pressounder “Store.”
Pressounder “Exit” until you see the Phone Ready screen.
29
Erasing List Entries
Erasing stored list entries is as easy as creating them. To erase an entry
item, follow the steps below:
1
Press * then # then 2 then 1 to erase a phone number
entry or * then # then 2 then 2 to erase a Private ID
entry.
2
3
At the Phone (or Prvt ID) List Edit screen, pressounder
“Ok.”
Press lr at the Edit Entry? screen until you see Erase
Entry?
4
5
6
7
8
Pressounder “Ok.”
Press lr until the desired entry appears.
Pressounder “Ok.”
Pressounder “Yes” at the Erase? screen.
Pressounder “Exit” until you see the Phone Ready screen.
Address Book
See “Address Book” in the Nextel Wireless Web User’s Guide.
iDEN Organizer
If you want to use your computer to create stored lists for your i550plus
phone, use Nextel’s iDEN Organizer. It’s available for programming
names, phone numbers, and Private IDs into your phone. To order, call
SM
Nextel Nextday Accessories at 1-800-914-3240 or contact your Nextel
Authorized Representative.
nextel.com
30
Phone Mode
Digital Cellular
In Phone mode, you can enjoy Nextel’s all-digital
National Network for digital cellular service, and you
can roam internationally on other iDEN networks. See
nextel.com for coverage.
a
b
Phone Ready
Nextel
10:25a 03/12
be in Phone mode. Press m until you see
Phone Ready. See “Modes and Menus” on page 19.
About This Section
This section includes the following:
Making Phone Calls
Page 31
Placing International Phone Calls
Receiving a Phone Call
Page 34
Page 36
Page 37
Page 38
Page 39
Page 43
Last 10 Numbers Received/Sent Calls List
Ending a Phone Call
Standard Features
Additional Phone Services
Making Phone Calls
There are four ways to make a phone call: Direct Dial, Scroll, Name
Search, and Speed Dial.
31
Direct Dial
1
2
3
From Phone Ready, enter the number using the keypad.
Press e to place the call.
Press e to end the call.
If you make a mistake:
To Clear One
Digit
To Clear All Digits
To Cancel
Pressounder
“Cancl”
Press and hold lr
Press lr
Making Phone Calls From the Stored List
Before you can use the Scroll, Name Search or Speed Dial methods, you
first must create a phone list. See “Creating, Editing and Using Stored
Lists” on page 25.
Scroll
1
2
Press lr to select the individual you want to call.
Press e .
Name Search
1
2
Pressounder “Name.”
Using the keypad, enter the first letter of the desired name.
nextel.com
32
Digital Cellular
3
4
Press lr to scroll names.
Press e .
Speed Dial
1
2
3
4
Press n until you see the “Spd#” option.
Pressounder “Spd#.”
Enter the Speed Dial number.
Press e .
Last Number Redial
Press e to redial the last number you called.
NOTE: If you receive “System Busy, Try Later”, press e to redial the
number automatically. You will hear a ring-back tone when the
call is successful.
Emergency Calling
Nextel phones fully support emergency calling. To place a call in an
emergency, dial 911e. You will be connected to the nearest
emergency dispatch center. If you are on an active call, you must end it
before calling 911.
Special Dialing Codes
Nextel supports “non-emergency” numbers (such as #77, 311,...)
provided by local and state governments. These numbers are used to
report non-emergency incidents. If the situation includes imminent
danger or loss of life, you should dial 911. Nextel does not yet support
33
all local and state non-emergency numbers but is continuously
expanding support.
Mute
If there is background noise in your area, you may have difficulty
hearing a caller’s voice or messages. Muting the phone, which places
you in “listen only” mode, may resolve this problem.
Mute On
While on an active call:
Press n until you see “Mute.” Pressounder “Mute.” The
display changes from Phone - In Use to Phone - MUTE.
Mute Off
While the microphone is muted, you can hear incoming audio, but a
caller cannot hear you speak. You must turn “Mute” off to speak.
Press o under “Mute.” The display changes from Phone -
MUTE to Phone - In Use, indicating that the microphone is on.
Placing International Phone Calls
When making an international call, you can either enter the international
access code directly (011 in the United States) or use “Plus Dialing.”
You can also make international calls from your stored list (see “Storing
Names and Numbers” on page 26) using Scroll, Name Search or Speed
Dial provided you have stored the number with Plus Dialing. To place
an international call using the “Plus Dialing” feature, see the following
section.
NOTE: Your phone’s default is “International Calls Restricted.” Con-
tact Customer Care to obtain international dialing access.
nextel.com
34
Digital Cellular
Plus Dialing
This feature enables you to place an international call from most
countries without entering the local international access code.
1
Press and hold 0 for two seconds. A “0” appears, then changes
to a “+”.
NOTE: The network translates the “+” into the appropriate interna-
tional access code needed to place the call.
2
3
Enter the country code, city code and phone number.
Press e.
Country-to-Country (Using Plus Dialing)
1
2
Press and hold 0 for two seconds. A “0” appears, then changes
to a “+”.
After the “+” appears, enter the country code, city or area code
and phone number.
3
4
Press e to send the call.
Press e to end the call.
35
Country-to-Country (Using Direct Dial)
1
Dial the international access code, the country code, city or area
code and phone number.
2
3
Press e to send the call.
Press e to end the call.
Within-Country
The steps for placing an international call within the same country are
identical to those for calling country-to-country except it is not
necessary to enter the country code. However, many in-country phone
numbers will require you to enter “0” before the local number.
Receiving a Phone Call
An incoming call is indicated by a ring or backlight illumination. You
can answer the call by pressing any numeric key (0-9), or by pressing
e, #, or * .
Missed Call Indicator
Your i550plus phone notifies you of unanswered
phone calls. If you subscribe to Caller ID (and it is
available in your area), your i550plus phone
temporarily stores the caller’s phone number in your
Last 10 Received Calls list. Your screen displays a
flashing message with the number of missed calls.
Press any key to clear the flashing indicator.
a
b
Phone Ready
Nextel
2 Rcvd Calls
Name
Mail
nextel.com
36
Digital Cellular
Retrieving a List of Missed Calls
1
2
3
Press n until you see the “Calls” option.
Pressounder “Calls.”
Press lr to scroll the list.
Last 10 Numbers Received/Sent Calls List
If you subscribe to Caller ID, you can view, dial, and store the last ten
received and last ten sent telephone numbers. The most recently
received or sent calls appear first in your call lists. The name (if stored)
or the phone number displays along with the time and date the call was
received or sent.
Quickstore of Phone Numbers
Quickstore allows you to quickly store a received or sent phone number
without going through the Programming menu.
Reviewing/Storing/Dialing Received Calls
1
2
3
Press n until you see the “Calls” option.
Pressounder “Calls.” The Rcvd Calls screen appears.
Press lr to scroll entries. Press e to dial the number. Or,
press ounder “Store” to store the number in the first available
storage space.
4
To store the number, enter the name using the keypad. (Notice,
each key has a number and several letters. To select different let-
ters on a key, quickly press the key until the desired letter dis-
plays. For example, to enter the letter Y you must press 9 3
times quickly.)
37
5
6
Pressounder “Store” after you have entered the name.
Reviewing/Storing/Dialing Sent Calls
1
2
3
4
5
Press n until you see the “Calls” option.
Pressounder “Calls.”
Press n until you see “Sent” if this option isn’t already visible.
Pressounder “Sent.”
Press lr to scroll entries. (To store an entry from the Sent
list, pressounder “Store” and follow steps 4-6 in “Reviewing/
Storing/Dialing Received Calls” on page 37). Or press e to
dial the number.
Ending a Phone Call
Press e.
nextel.com
38
Digital Cellular
Standard Features
Nextel offers a variety of services to help you better manage your
business and personal calls.
About This Section
This section includes:
Call Hold
Page 39
Call Forwarding
Call Waiting
Page 39
Page 42
Call Hold
When you are on an active call, you can place the call on hold and make
a second call.
1
To place an active call on hold, pressounder “Hold.” You may
then place another call.
2
3
Pressounder “Hold” to toggle between calls.
To take the active call off hold, pressounder “Hold.”
Call Forwarding
Nextel’s Call Forwarding features forward calls to the number you
designate. There are four Call Forwarding options available:
•
Call Forwarding For All Calls (On)—
All calls will be sent automatically to the number you select.
•
Call Forwarding When Busy (Busy)—
Calls will be sent to the designated number when your phone is
engaged in other activities.
39
•
•
Call Forwarding When You Do Not Answer (NoAns)—
Calls will be sent to the designated number when you do not answer
the call. The phone will ring 4 times before forwarding the call.
Call Forwarding When You Are Not Available (NoRch)—
Calls will be sent to the designated number when your phone is not
on the network. This includes when the unit is powered off or out of
the coverage area.
NOTE: In order to receive Voice Mail messages, Call Forwarding
“Busy,” “NoAns,” and “NoRch” must be set to the Voice Mail
access number. Your Voice Mail access number is the first six
digits of your 10-digit phone number followed by 6245 (for
example, 703-555-6245). This is the default setting.
NOTE: You must be in a coverage area to activate or modify Call
Forwarding.
Turning On Call Forwarding For All Calls
1
2
3
Press n until you see “Forwd.”
Pressounder “Forwd.”
Enter the phone number you want incoming calls forwarded to.
(Or, you may press lr to select a number from your stored
list.)
4
5
Pressounder “On.” The Please Wait message displays.
Pressounder “Exit.”
Your calls will now be forwarded to the number that you selected and
you will see the Call Forward icon w on your screen display.
Turning Off Call Forwarding For All Calls
1
2
Press n until you see “Forwd.”
Pressounder “Forwd.”
nextel.com
40
Digital Cellular
3
4
Pressounder “Off.” The Please Wait message displays.
Pressounder “Exit.”
Call Forwarding will now be set to forward calls to Voice Mail when
you are not available. If you are not receiving your Voice Mail
messages, see “Setting Call Forwarding to Voice Mail” on page 41.
Setting Call Forwarding to Voice Mail
For you to receive Voice Mail messages, Call Forwarding for “Busy,”
“NoAns” and “NoRch” must be set to “On” with your Voice Mail
access number.
1
2
3
4
Press n until you see “Forwd.”
Pressounder “Forwd.”
Press n until you see “Busy.”
Pressounder “Busy.” “Busy” should be set to “On.” If it is not,
pressounder “On.”
5
Enter your Voice Mail access number. Your Voice Mail access
number is the first six digits of your 10-digit phone number fol-
lowed by 6245. (For example, 703-555-6245.)
6
7
Pressounder “Exit.”
Repeat steps 1-6 for “NoAns” and “NoRch.”
NOTE: You can use the “Busy,” “NoAns” and “NoRch” options to for-
ward calls to other numbers if desired. However, it is recom-
mended that you leave these options set to the Voice Mail
access number and use the “On” option to turn Call Forward-
ing on for all calls if you wish to forward your calls to another
number.
41
Call Waiting
Call Waiting allows you to receive a second call while you are talking
on the phone. With the i550plus phone you can switch between calls so
you never have to miss a call. By default, Call Waiting is always “On”
unless you turn it “Off” for a specific call.
If you’re on a call and you receive a second call, you
will:
a
7035551212
Take Call
On Line 1?
b
•
•
Hear a tone; and
See a message on your display informing you of
another incoming call.
No
Yes
Accepting Calls
Pressounder “Yes.”
Declining Calls
Pressounder “No.” If you’re a Nextel Voice Mail customer,
the call will be forwarded to your Nextel Voice Mail box.
Switching Between Calls
Pressounder “Hold.” Your phone will refer to the first call as
Call-1 and the second call as Call-2. If call 1 is on hold your
display will read: Call 1 - Hold 7035551234.
Ending the Active Call
Press e.
nextel.com
42
Digital Cellular
Turning Call Waiting Off
If you do not want to be interrupted during a call, you can turn Call
Waiting off prior to making/receiving a call.
1
2
3
Press n until you see “Wait.”
Pressounder “Wait.”
Pressounder “Off.”
Call Waiting is now disabled for the next call. It will
automatically reset to “On” when you end the call.
Additional Phone Services
Digital Cellular subscribers, there are also several features that are
sections for more information on these services. Contact Nextel
Customer Care for additional information.
NOTE: Some services are not available outside of the continental
United States.
About This Section
This section includes:
Call Restrictions
Caller ID
Page 44
Page 44
Page 45
Nextel 411
43
Call Restrictions
You can prevent your phone from making or receiving specific types of
calls. Nextel currently offers three types of Call Restrictions:
•
•
•
No long distance calls allowed
No incoming calls
No outgoing calls (except 911)
Contact Customer Care for more information.
Caller ID
If you subscribe to Caller ID, your i550plus phone automatically
displays the phone number and/or name of the person calling (unless
blocked by the caller), enabling you to decide whether to take the call or
forward it to Voice Mail.
NOTE: Caller ID information is not available on all calls.
Displaying the Caller’s Name
A caller’s name is displayed on your Nextel phone if you previously
programmed the person’s name into your phone list (see “Storing
Names and Numbers” on page 26). Otherwise, the caller’s phone
number will be displayed.
Maintaining Your Privacy with Per-Call/Per-Line Blocking
Nextel provides two methods to prevent those you call from seeing your
number on their own Caller ID displays.
NOTE: Your Nextel phone number cannot be blocked from calls made
to 911, 800, 855, 866, 877 or 888 phone numbers.
nextel.com
44
Digital Cellular
Per-Call Blocking
You can block delivery of your phone number to other Caller ID units
for one call.
Press * 6 7 before dialing the call.
Per-Line Blocking
You can permanently block delivery of your phone number on every
call you make. Contact Customer Care to order this feature.
You can disable this feature on a per-call basis by pressing *
8 2 before the call.
Nextel 411
Nextel 411 provides friendly services for on-the-go professionals
including:
White Page Listings
You can request a telephone number for any person, business, or
government agency in the continental United States and Hawaii.
Operators can also provide address information if available.
Yellow Page Listings
You can ask the operator to perform a search by category if the specific
business name is unknown. For example, you can request information
for the nearest copy center to your hotel while on business travel.
45
Nationwide Call Completion
Nextel 411 operators can connect you to any listing in the continental
United States and Hawaii. If requested, the operator will stay on the line
while connecting to the number.
Driving Directions
Nextel 411 operators are able to provide directions to reach a specific
destination. Operators will work with you to determine your starting
point and provide clear directions to the destination.
Restaurant Reservations
Nextel 411 operators can assist in finding a restaurant and then
coordinate reservations. A Nextel 411 operator will confirm your
reservation information through a return phone call. For your
convenience, the reservation will be in your name.
Movie Listings and Showtimes
Nextel 411 operators have access to movie listings at most theaters in
the continental United States and Hawaii. You only need to ask for a
specific movie or movie theater to get current movies, locations or
showtimes. Additional information such as running time, synopsis, and
ratings are also available. Showtimes and listings are available 24-48
hours in advance.
Local Event Information
You can request information on local events such as sporting events,
concerts, state and county fairs and other current events. Nextel 411
operators can provide dates, times, and locations for these events.
Simply dial 4 1 1 e from your Nextel phone anywhere within
the continental United States and Hawaii.
nextel.com
46
Nextel Voice Mail Service
messages when you’re not available—so you never miss an important
call!
About This Section
The main topics covered in this section are listed below:
Setting Up Your Voice Mail Box
Receiving Voice Mail Messages
Using Voice Mail
Page 47
Page 48
Page 49
Page 64
Advanced Voice Mail Features
Voi ce M a il Tre e
This section covers the most commonly used Voice Mail features. Once
you log into Voice Mail, you can access a number of innovative features
covered in this chapter. After you access Voice Mail, an automated
system tells you each menu option and which button to press to make a
menu selection.
Setting Up Your Voice Mail Box
You must set up your Voice Mail box before you can retrieve messages.
Before getting started, see “Recording Your Active Greeting” on
page 53 for information you may want to include in your greeting.
47
1
Using your Nextel phone, dial your 10-digit Nextel Personal
Telephone Number (PTN).
your Voice Mail box.
2
3
The system will prompt you to “Enter your password.” Enter the
last seven digits of your Nextel phone number (example:
5557777). This is your temporary password.
The first time you access Voice Mail, you will be prompted to
follow a tutorial in order to:
•
•
•
Create a new four- to seven-digit password (see “Changing
Your Password” on page 52).
Record your name (see “Recording Your Name” on
page 53).
Record a greeting (see “Recording Your Active Greeting” on
page 53).
4
When the system says, “Enjoy using Nextel Voice Mail,” your
mailbox is set up.
Receiving Voice Mail Messages
Your phone is pre-programmed with default Call Forwarding settings to
forward your calls to Voice Mail when you are not available. The
default settings are as follows: Call Forwarding for All Calls is turned
“Off,” and the “Busy,” “NoAns” and “NoRch” options are set to “On”
with your Voice Mail access number. If you have subscribed to Voice
Mail and have set up your Voice Mail box, but are not receiving your
Voice Mail messages, see “Setting Call Forwarding to Voice Mail” on
page 41.
nextel.com
48
Nextel Voice Mail Service
New Message Indicators
When you receive a new message, the following occurs:
•
New Voice Mail Waiting will display on the screen.
a
New Voice
g b
Mail Waiting
Exit
Dial
Voice Mail
Indicator
•
•
The g icon will flash at the top of the display.
Your i550plus phone will alert you every 30 seconds until you press
o under “Exit” or “Dial.”
Transferring Calls to Voice Mail
Press o under “End” while your phone is ringing to transfer
incoming calls directly to Voice Mail.
Using Voice Mail
Logging Into Voice Mail
1
2
From the Phone Ready screen, press o under “Mail.”
Select VoiceMail by using lr to high-
light VoiceMail or by pressing 1. An
asterisk indicates new messages.
a
g b
*1>VoiceMail
2>Mesg Mail
3>Net Mail
Exit
Ok
49
3
4
Press o under “Ok.” The Voice Mail
screen appears.
a
g b
Voice Mail
The numbers of new and total messages
display. An exclamation point (!) indicates
an urgent message.
2 New !
3 Total
Exit
Dial
Press o under “Dial” to log into Nextel Voice Mail Service.
Phone-In Use displays as you are connected to the network.
NOTE: If you hear a message that says, “Enter the phone number
of the subscriber you are trying to reach,” enter your own
Nextel Personal Telephone Number. When the greeting
plays, press * to receive a password prompt.
5
When prompted, enter your password.
NOTE: You must receive a message before you can access Voice Mail
by pressing o under “Dial” from your i550plus phone. (Tip:
You can leave yourself a message.)
Main Voice Mail Menu
You are at the main Voice Mail menu when you hear the options listed
below.
•
To play your messages, press 1. (This option plays only if you
have new or saved messages.)
•
•
•
To record a message, press 2.
To change your greeting, press 3.
To access your personal options, press 4.
If you press * while you are in a sub-menu, you will go to the
previous menu. If you press **, you will go to the main Voice Mail
menu.
nextel.com
50
Nextel Voice Mail Service
From the main Voice Mail menu, press # to exit Voice Mail. At any
time you may simply end the call by pressing e.
Playing Messages
When you receive a new Voice Mail message, you can either listen to it
immediately or later. Press o under “Dial” to listen now or press o
under “Exit” to listen later.
Options available while listening to a message:
Replay the previous six seconds.
Press 1.
Replay from the beginning of the
message.
Press 1 then 1.
Pause/continue the current message.
Fast forward six seconds.
Press 3.
Fast forward to the end of the
message.
Press 3 then 3.
Play the day and time the message
was received.
Press 5 then 5.
Options available while a message is playing or after it has played:
Copy the message to another
subscriber. (See “Recording,
Copying and Replying to
Messages” on page 57.)
Press 6.
Delete the message.
Press 7.
Reply to the message.
Press 8.
51
Save the message.
Press 9.
Skip to the next message.
Press #.
Saving and Deleting Messages
While a message is playing or after you have finished listening to it, you
can save it or delete it. To save a message, press 9. To delete a
message, press 7. To have messages automatically saved, see
“Automatic Playback” on page 56.
Messages that are not saved or deleted remain in your mailbox as new
messages. All messages are automatically deleted after 30 days.
Recovering Deleted Messages
To retrieve deleted messages, press * then 3. This option only
applies to the current Voice Mail session. If you end the call, the
messages will be permanently deleted.
After exiting the Voice Mail session, you
cannot recover deleted messages.
!
C a u t i o n
Changing Your Password
To change your current password follow the steps below.
1
From the main Voice Mail menu, press 4 to access Personal
Options.
2
3
Press 4 to access Personal Preferences.
Press 1 to modify password.
nextel.com
52
Nextel Voice Mail Service
4
5
Enter your new password (four to seven digits).
Press ** to return to the main menu.
NOTE: If you forget your password, contact Customer Care.
For security purposes, it is recommended
that you do not choose sequential or
repeated digits like 1-2-3-4 or 5-5-5-5 for
your password.
!
W A R N I N G
Recording Your Name
When you send, reply to, or copy a message, your name precedes the
message. To record or re-record your name at any time, use the
following steps:
1
From the main Voice Mail menu, press 4 to access Personal
Options.
2
3
4
5
Press 4 to access Personal Preferences.
Press 3 to access the Record Your Name option.
Press 2 to record your name.
Press ** to return to the main menu.
Recording Your Active Greeting
Through Nextel Voice Mail Service, there are a number of ways people
can reach you. You may want to include one or all of the following
options in your greeting so that callers will know they are available.
•
Press 1 to send a numeric message.
53
•
•
Press 2 to send an operator assisted message. (This option is
available only if you are a subscriber of Operator Assisted
Messaging. Contact Nextel Customer Care for more information.)
Press # to skip the greeting and record a message immediately.
To record or alter your greeting at any time follow the steps below.
1
2
From the main Voice Mail menu, press 3 to change your greet-
ing.
Press 1 to play, press 2 to record or re-record, or press 3
to delete your active greeting.
3
4
Record your greeting and press # when you have finished.
Press ** to return to the main menu.
Advanced Voice Mail Features
Multiple Greetings
Nextel Voice Mail Service allows you to have up to five different
greetings. You can designate which greeting will be your active greeting
at any given time. For example, instead of your regular greeting, you
may wish to activate a different greeting for days when you are out of
the office or on vacation.
The greeting that was recorded during your initial Voice Mail box setup
is Greeting 1. This is your default active greeting.
nextel.com
54
Nextel Voice Mail Service
Recording Additional Greetings
To record additional greetings, follow the steps below.
1
From the main Voice Mail menu, press 3 to access the Greet-
ings menu.
2
3
4
5
6
Press 4 to modify greetings.
Enter the greeting number you wish to create or modify.
Press 2 to record a greeting.
Record your greeting and press # when you have finished.
Press ** to return to the main menu.
Selecting Your Active Greeting
To select your active greeting, follow the steps below.
1
From the main Voice Mail menu, press 3 to access the Greet-
ings menu.
2
3
Press 3 to select another greeting to be active.
Enter the number of the greeting that you would like to be
active.
4
5
6
The system will confirm your active greeting number.
Press 1 to play your active greeting.
Press ** to return to the main menu.
55
Greeting Schedule
You can choose to have your greetings automatically activated based on
a pre-determined time schedule. By activating the Greeting Schedule,
Greetings 1, 2 and 3 will automatically play according to the time
schedule listed below.
Greeting 1
Greeting 2
Greeting 3
Evenings&
Weekends
5:00 pm–7:59 am, Monday–Friday
24 hours, Saturday and Sunday
Weekday
Mornings
8:00 am–11:59 am
Monday–Friday
Weekday
Afternoons
Noon–4:59 pm
Monday–Friday
Activating the Greeting Schedule
To activate the greeting schedule, follow the steps below.
1
From the main Voice Mail menu, press 3 to access the Greet-
ings menu.
2
3
Press 9 to activate (or deactivate) the greeting schedule.
Press ** to return to the main menu.
Automatic Playback
By default, the Playback Mode of your Nextel Voice Mail Service is set
to Normal. Nextel’s Automatic Playback feature automatically plays
nextel.com
56
Nextel Voice Mail Service
and saves new messages when you log in. To activate Automatic
Playback, follow the steps below.
1
From the main Voice Mail menu, press 4 to access Personal
Options.
2
3
4
5
Press 4 to access Personal Preferences.
Press 2 to access Playback Preferences.
Press 2 to switch between Automatic and Normal Playback.
Press ** to return to the main menu.
Changing the Playback Order of Messages
With Nextel Voice Mail Service, you can select the order in which you
want unheard messages to be played. You may listen to the last received
message first, or you may listen to the first received message first. To
select the order in which new messages should be played, follow the
steps below.
1
From the main Voice Mail menu, press 4 to access Personal
Options.
2
3
4
5
Press 4 to access Personal Preferences.
Press 2 to access Playback Preferences.
Press 1 to switch between the playback orders.
Press ** to return to the main menu.
Recording, Copying and Replying to Messages
These functions allow you to record and send, reply to, or copy a
message to an assigned destination address or Group List number.
57
NOTE: If you record a complete or partial message, but do not send it,
Nextel Voice Mail Service will refer to this message as an “in
preparation” message. (Before sending messages see “Deliv-
ery Options” on page 58.)
To record and send a message, follow the steps below:
1
2
3
From the main Voice Mail menu, press 2 to record a message.
Record your message and press # to end the message.
Press 9 at the prompt to indicate that you want to send the mes-
sage or press 5 for Delivery Options.
4
Enter the mailbox number and/or group list number(s). (A mail-
box number is the 10-digit Nextel Personal Telephone Number of
a Nextel customer. The name of the recipient plays if it is
recorded.)
5
6
Press # to send.
Press ** to return to the main menu.
NOTE: You can only send messages using this method to Nextel cus-
tomers in your home market.
Delivery Options
After you have created a message, you can assign delivery options
before you send it. Below is a list of the options that can be applied to a
message:
Urgent
Private
Recipient will hear this message before other
messages.
Recipient cannot copy the message to another
mailbox or phone number.
nextel.com
58
Nextel Voice Mail Service
Notification of
Non-Delivery
You will be notified if the recipient has not
listened to your message by a certain time and
date.
Future Delivery
You can specify a time and date (up to three
months in advance) for the message to be
delivered. (See “Time and Date Charts” on
page 63.)
Important: Once a message has been sent for
future delivery, it cannot be retrieved or
deleted.
To set a special delivery option, follow the steps below.
1
2
After recording your message but before sending it, press 5
for Delivery Options.
Press the number that corresponds with the desired delivery
option:
•
•
•
Press 1 for Urgent.
Press 2 for Private.
Press 3 for Notification of Non-Delivery. At prompt,
specify time and date.
•
•
Press 4 for Future Delivery of Messages. At prompt,
specify time and date.
Press 9 to send the message immediately.
3
4
The list of options will be presented again. Select an additional
option or press 9 to send the message.
Enter the destination mailbox or Group List number of the
recipient(s).
59
5
6
Press # to send.
Press ** to return to the main menu.
Working With Group Lists
The Group List feature enables you to create a list and assign it a unique
name. Then, you can add mailbox numbers, group lists or individuals—
by name—to the list. Once you create a list you can send a voice
message to everyone on the list by entering the group list number. You
can store up to 40 group lists. Each list can hold up to 50 addresses.
Creating a Group List
To set up a Group List follow the steps below.
1
From the main Voice Mail menu, press 4 to access Personal
Options.
2
3
4
5
6
7
8
Press 2 to access your Group Lists.
Press 2 to create a Group List.
Enter the one- or two-digit Group List number and press #.
Record a name for the list and press #.
Select group members by mailbox number, Group List, or name.
Press # to save all entries added to the list.
Press ** to return to the main menu.
nextel.com
60
Nextel Voice Mail Service
Modifying a Group List
1
From the main Voice Mail menu, press 4 to access Personal
Options.
2
3
4
5
6
7
Press 2 to access Group Lists.
Press 4 to modify a Group List.
Enter the number of the Group List you want to modify.
Press 1 to add a new recipient.
Press # to save your changes.
Press ** to return to the main menu.
Deleting a Group List
1
From the main Voice Mail menu, press 4 to access Personal
Options.
2
3
4
Press 2 to access Group Lists.
Press 3 to delete a Group List.
Enter the number of the Group List you want to delete. The sys-
tem will play the name of the Group List.
5
6
Press # to delete the list.
Press ** to return to the main menu.
61
Message Forwarding
This feature allows you to program your phone to automatically forward
incoming messages to another Nextel customer’s mailbox. There are
three types of forwarding: Immediate, Silent and Delayed.
•
•
•
Immediate Forwarding—Caller is notified that the message will
be forwarded.
Silent Forwarding—Caller is not notified that the message will be
forwarded.
Delayed Forwarding—If a caller’s message is not retrieved after a
certain amount of time, the message will automatically be
forwarded to another mailbox or telephone number.
1
From the main Voice Mail menu, press 4 to access Personal
Options.
2
3
Press 5 to modify Forwarding Options.
Select the applicable option below:
•
•
To create a forwarding number, press 2.
If you have already created a forwarding number, press 2
to modify the number.
•
•
To enable or disable Message Forwarding, press 3.
To change the forwarding type, press 4.
• Press 1 for Immediate Forwarding.
• Press 2 for Silent Forwarding.
• Press 3 for Delayed Forwarding.
4
Press ** to return to the main menu.
NOTE: You can only forward messages to Nextel customers in your
home market.
nextel.com
62
Nextel Voice Mail Service
Time and Date Charts
Time and Date Charts can be referenced for specific tasks throughout
Nextel Voice Mail Service.
24-hour Clock
Nextel Voice Mail Service uses a 24-hour clock:
NOTE: To compute the 24-hour clock time for pm, add 1200.
Below is a list of hours translated into 24-hour time:
Hour
12:00
am
4:00
am
8:00
am
12:00
pm
4:00
pm
10:00
pm
24-hour
0000
0400
0800
1200
1600
2200
Dates
All dates must have 4 digits in the MM/DD format (2 digits for the
month and 2 digits for the day). January is 01, February is 02, etc. The
first day of the month is 01, the second day of the month is 02, etc.
For the days of the week, Sunday is 1, Monday is 2, etc.
63
Nextel Voice Mail Tree
To access Voice Mail:
From your own Nextel phone, follow the instructions in the User's
Guide that came with your phone.
•
From any other phone:
1. Dial your own 10-digit Nextel phone number.
•
If you hear “Please enter the number of the subscriber you are trying
to reach”, enter your own 10-digit Nextel phone number.
2. Press * when you hear your greeting.
3. Enter your password.
Main Menu
Play
1
Play Messages
Messages
Record
Message
Replay Last
2
3
4
#
1
3 Seconds
Change
Greetings
Pause/
Continue
Change Greeting
2
3
6
7
8
9
#
Personal
Options
Personal
Options
Access
Play Active
Greeting
Fast
Forward
1
2
3
4
7
9
Exit
Voice Mail
Record Active
Greeting
Copy
Message
2
Group Lists
Personal
Preferences
Delete
Message
Select Active
Greeting
4
Global Options
Reply To
Message
Modify Another
Greeting
Previous
Menu
*
Modify
Password
1
2
3
Save
Message
Delete Active
Greeting
Main
Menu
**
*3
Playback
Preferences
Record
Name
Play Next
Message
Activate Greeting
Schedule
Recover
Deleted Messages
Messaging Services
Messaging Services
Your Nextel phone offers two choices in text messaging services with
Nextel Mobile Messaging—Text and Numeric Messaging and Nextel
Two-Way Messaging.
•
that is displayed directly on your Nextel phone.
•
Two-Way Messaging uses the Nextel Wireless Web to provide
immediate contact, even when you can’t make or take a call. Two-
Way Messaging allows you to send, receive and respond to text
messages quickly and discreetly.
About This Section
The main topics covered in this section are as follows:
Nextel Two-Way Messaging
Text and Numeric Messaging
Page 65
Page 66
Nextel Two-Way Messaging
With Two-Way Messaging, you can:
•
•
•
•
Receive messages (up to 500 characters in length) with built-in
replies and respond to them at the touch of a button.
Create and store your own frequently used responses that let you
send informative answers without keying in text.
Send messages to one individual from your phone or contact
several at once from any email system or nextel.com.
Respond to messages when you’re in a meeting or noisy location.
To activate this service, contact Nextel Customer Care. For information
on how to use this service, see “Two-Way Messaging” in the Nextel
Wireless Web User’s Guide.
65
Text and Numeric Messaging
Text and Numeric Messaging Features
With Nextel Text and Numeric Messaging, Nextel will:
•
•
•
•
•
•
Allow numeric messages up to 20 characters in length and text
messages up to 140 characters in length.
Accept your messages even if you are unavailable, if your phone is
turned off, or if you are busy on another call.
Alert you of a new text or numeric message, even if you are on
another call.
Store a message if you are using Nextel Direct Connect and deliver
it upon completion of the call.
Store the message if you are outside of the coverage area and
deliver it as soon as you are back in a coverage area.
Attempt continuous delivery of messages until successful, for up to
7 days.
With Nextel Text and Numeric Messaging, your Nextel phone will:
•
•
•
Refer to text and numeric messages as Message Mail.
Stamp the message with the time and date the message was left.
Store up to 16 messages at a time that will remain until you delete
them.
NOTE: “Mail Waiting, Memory Full” displays when 16 message regis-
ters are full. (Messages must be erased before you can receive
others.)
•
Allow for “Auto Call Back” of a phone number that is included
within a message, by pressing e. If the message contains two
phone numbers, Auto Call Back will dial the last number.
nextel.com
66
Messaging Services
Notification of New Messages
When a new message arrives:
•
“New Mail Read?” displays.
•
•
c flashes at the top of the screen.
Phone rings every 30 seconds as an alert/reminder until you press
o under “Now” or “Later.”
Accessing New Messages
When you receive a message, you can view it immediately or later:
Viewing a Message Immediately
1
Press o under “Now.” The numbers of new and saved mes-
sages display briefly, followed by your first message.
2
3
Press o under “Read.”
If the message fills more than one screen, use lr to scroll
through the rest of the message.
4
Press o under “Save” to save the message. Or, press o under
“Erase” to delete the message.
Viewing a Message Later
Press o under “Later.” The c icon will stop flashing but
the sicon will remain on the display to remind you that
you have a stored message.
67
Viewing Stored Messages
1
2
3
While in Phone mode (see “Modes and Menus” on page 19),
press o under “Mail.”
Select Mesg Mail by using lr to highlight Mesg Mail or by
pressing 2. An asterisk indicates a new message.
Press o under “Ok.” The Message Mail screen appears
briefly, displaying the numbers of new and saved messages.
4
5
Press o under “Read.”
If the message fills more than one screen, use lr to scroll
through the rest of the message.
6
7
Press o under “Save” to save the message.
Or, press o under “Erase” to delete the message.
Press o under “Exit” to exit Mesg Mail.
Sending a Message
Nextel’s Messaging feature includes four options: Web Messaging on
nextel.com, Email Messaging, Numeric Messaging and Operator
Assisted Messaging.
Web Messaging on nextel.com
Nextel’s Web Messaging enables you to send a message to yourself,
someone else or a group of Nextel customers. It also includes a
“Schedule For Later” option, which allows you to send yourself
reminders. You can also check on the delivery status of your messages.
For more information or to send a Web message, go to nextel.com and
click on Send a Message or Nextel Mobile Messaging.
nextel.com
68
Messaging Services
Email Messaging
From any email account, type the 10-digit phone number of a Nextel
customer in the To field and add @messaging.nextel.com (for
example, [email protected]). The entire message can
be up to 140 characters.
Numeric Messaging
•
•
The caller must press “1” during your Voice Mail greeting.
Only numeric messages can be sent.
Operator Assisted Messaging*
•
The caller can press “2” during your Voice Mail greeting. Or, call
1-800-NEXGRAM (1-800-639-4726). Outside of the U.S., call 1-
858-279-8495.
•
•
A text message can be sent immediately or for future delivery.
The operator will send the message.
* The Operator Assisted Messaging feature is required. There is also an
additional charge for each message sent. For more information, contact
Customer Care.
69
Using Your Phone as a Modem
SM
With Nextel Online Dial-Up Service, you can use your i550plus phone
as a wireless modem! You can connect your IBMTM-compatible
computer* or Personal Digital Assistant* (PDA) to your i550plus phone
and access your company’s network or the Internet—all without the
hassle of locating a telephone jack for a landline connection.
To use Nextel Online Dial-Up Service, you must subscribe to a Nextel
SM
Online Service Plan and have Dial-Up Service activated. To activate
this service, please contact Nextel Customer Care.
* Visit nextel.com for information on compatible operating systems.
NOTE: Nextel Online Dial-Up Service is only available in the continen-
tal United States and Hawaii.
nextel.com
70
Private/Group Mode
Nextel Direct Connect®
Nextel Direct Connect is a digital two-way radio feature that allows you
to communicate with your co-workers and clients for a fraction of the
cost of traditional cellular calls.
With Nextel Direct Connect, you can use the Private Call feature to
contact an individual. You can use the Group Call feature to contact a
group of people designated as a Talkgroup.
In addition, Nextel has created Nextel Business Networks®, which
allows you to communicate with individuals outside your company.
These Networks link Nextel customers in similar industries or
geographies. So, if you need to reach a client, vendor, or contractor
instantly, work smarter by joining the Nextel Business Networks. For
more information, call 1-888-NEXTEL2 (1-888-639-8352).
NOTE: Nextel Direct Connect is only available in your home calling
area.
About This Section
This section includes everything you need to take advantage of Nextel
Direct Connect (two-way radio) service:
Displaying Your Private ID
Using the Private/Group Speaker
Placing Private Calls
Page 72
Page 72
Page 73
Page 73
Page 74
Receiving Private Calls
Quickstore of Private IDs
71
Sending a Call Alert
Page 74
Page 75
Page 75
Page 76
Page 78
Receiving/Responding to a Call Alert
Call Alert Queuing
Group Call
Group-Silent Programming
Displaying Your Private ID
To display your Private ID:
Press * then # then 2.
Using the Private/Group Speaker
You can disable or enable the speaker on your i550plus phone for
Nextel Direct Connect use. The default setting is Speaker On. When the
speaker is on, the caller’s voice can be heard over the speaker. When the
speaker is off, the caller’s voice can only be heard through the earpiece
of your phone.
Turning the Speaker Off
Press k. p will appear on your display. A brief alert tone will
notify you of incoming Private or Group calls.
Turning the Speaker On
Press k.
nextel.com
72
Placing Private Calls
Placing Private Calls
From Private mode, there are two ways to reach an individual using
Nextel Direct Connect.
Entering the Private ID
1
2
3
Press m until you see Prvt Ready.
Enter the Private ID.
Press and hold the Push-To-Talk button on the side of the phone
to talk. Both phones will chirp before your voice can be heard.
4
Release the Push-To-Talk button to listen.
Selecting a Name from a Stored List
NOTE: See“Creating, Editing and Using Stored Lists” on page 25.
1
2
Press m until you see Prvt Ready.
Press lr to scroll through the names.
Or, press n until “Name” appears. Pressounder “Name”
and enter the first initial of the name then press lr to scroll
through the names.
3
4
Press and hold the Push-To-Talk button on the side of the phone
to talk. Both phones will chirp before your voice can be heard.
Release the Push-To-Talk button to listen.
Receiving Private Calls
When you receive a Nextel Direct Connect Private call, your phone will
automatically switch to Private mode. You will hear a chirp indicating
73
that someone is calling you. Press and hold the Push-To-Talk button to
talk and release it to listen.
Quickstore of Private IDs
Quickstore allows you to quickly store the Private ID for a received or
sent call without having to enter the Programming menu.
With the Private ID displayed:
1
2
3
Pressounder “Store.”
Enter the name associated with the Private ID.
Pressounder “Store.” The Stored message displays with the
name that you entered.
Sending a Call Alert
You can send a call alert, which lets the recipient know that you would
like to talk with them. When you send an alert, the recipient’s phone
will chirp several times and your name (if stored) or Private ID will
appear on their display.
1
2
3
Press m until you see Prvt Ready.
Pressounder “Alert.”
Select the person you want to alert by entering their Private ID
or selecting their name from a stored list. (See “Selecting a
Name from a Stored List” on page 73.)
4
Press and hold the Push-To-Talk button until Alert-Sent Suc-
cessful displays. The alert plays intermittently until the individ-
ual answers, queues, or clears it.
nextel.com
74
Receiving/Responding to a Call Alert
Receiving/Responding to a Call Alert
When you receive a call alert, your phone will automatically change to
Private mode. It will also chirp and you will see the name (if stored) or
the Private ID number of the caller. You can either answer, queue, or
clear the call alert.
•
•
Press and hold the Push-To-Talk button to answer the call alert. Or,
Pressounder “Queue” to queue the call alert (see “Call Alert
Queuing” on page 75). Or,
•
Pressounder “Clear” to clear the call alert.
NOTE: Until you answer, queue or clear the call alert, you will not
receive any additional Phone, Private, or Group calls.
To customize your call alert tone, see “Selecting a Call Alert Style” on
page 87.
Call Alert Queuing
Call alert queuing is a feature that allows you to save up to eight call
alerts in a queue or list.
Placing/Clearing a Call Alert in the Queue
When you receive a call alert, you can either clear the call alert or save it
to the list for later recall.
To place a call alert in the queue, pressounder “Queue.”
To clear a call alert, pressounder “Clear.”
NOTE: If you receive multiple call alerts, the last received call alert
displays and the remaining call alerts are stacked at the begin-
ning of the queue.
75
Responding to a Call Alert within the Queue
You can respond to the call alerts in any order. To select a call alert for
response:
1
2
3
4
From Prvt Ready, pressounder “Alert.”
Pressounder “Queue.”
Press lr to scroll to the desired call alert.
Press and hold the Push-To-Talk button to answer the call alert.
After you respond to the alert, it is removed from the queue.
Group Call
In a Group call, you can communicate instantly with a group of people
that you have previously set up as a “Talkgroup.” Your Sales
Representative or Nextel Customer Care must set up your Talkgroup by
providing you with a Talkgroup number for each Talkgroup. After you
have the number, you can assign each Talkgroup number a name and
store it in your i550plus phone (see “Naming a Talkgroup” on
page 76).
Talkgroups appear on your display as numbers or programmed names
such as SALES TEAM or Talkgrp 5. Your Nextel phone can store up
to 30 Talkgroups. You may initiate or participate in Group Calls for
Talkgroups that have been created for you and that are stored in your
phone. Any communication activity within a Talkgroup automatically
switches your phone to Group mode.
Naming a Talkgroup
1
2
Press * then # then 2 then 3.
At the Talkgroup List Program screen, pressounder “Ok.”
nextel.com
76
Group Call
3
4
5
6
7
8
At Add New Entry?, pressounder “Ok.”
At Enter ID, enter the assigned Talkgroup number.
Pressounder “Store.”
At Enter Name, enter the desired Talkgroup name.
Pressounder “Store.”
When finished, pressounder “Exit.”
Making a Group Call
1
2
From Group mode, press lr to scroll to the desired Talk-
group.
Press and hold the Push-To-Talk button to talk. Release the
Push-To-Talk button to listen.
Receiving a Group Call
When you receive a Group call, you will hear a chirp. Your Nextel
phone automatically switches to Group mode and the Talkgroup name
displays. To join a Group call:
1
2
Wait for the caller to finish speaking.
Press and hold the Push-To-Talk button to talk. Release the
Push-To-Talk button to listen.
NOTE: You can receive Group calls only in the Talkgroups that you
have predefined.
77
Group-Silent Programming
Group-Silent Programming enables you to silence incoming Group
alerts and communication:
Turning Group-Silent On/Off
1
2
Press * then # then 3 then 8.
Pressounder “On” or “Off.” (The available option depends on
the current setting being used. For example, if “On” is the cur-
rent setting, “Off” will be an option.)
3
4
If changing the setting to “On,” a confirmation screen displays.
Pressounder “Ok.”
Pressounder “Exit.” The Group Ready screen displays as
Group-Silent.
nextel.com
78
Net Mode
Net mode uses your phone’s built-in microbrowser to access a suite of
wireless data products known as Nextel Wireless Web services. You can
use your Nextel Internet-ready phone to send and receive email, obtain
driving directions, check weather and news updates, view the latest stock
quotes, conduct financial transactions, and more. Access the specific
information you need to get business done…easily…wirelessly!
SM
Nextel Wireless Web* requires the activation of a Nextel Online
offerings. Select services are only available with the Nextel Online Plus
Service Plan.
To order, contact Customer Care.
For more information, see the Nextel Wireless Web User’s Guide.
* Nextel Wireless Web is only available in the continental United States.
About This Section
The topics covered in this section include:
Wireless Web Navigation Keys
Starting the Microbrowser
Page 80
Page 80
79
Wireless Web Navigation Keys
Some keys and buttons assume different functions when you are in Net
mode. You can navigate within the phone’s microbrowser by using the
following keys:
Mode: Your Internet-ready phone operates in four different modes:
Phone mode, Private mode, Group mode, and Net mode. Press m to
switch between the four different modes.
Home: Press # to return to the home page.
Back: Press * to return to a previous page or screen.
Scroll: Arrows at the bottom of the phone screen ([:;) indicate that
additional text can be viewed. Press lr (scroll keys) or
(volume
control/list buttons) to scroll one line at a time, or press and hold to
scroll one page at a time.
Starting the Microbrowser
Just as you use Netscape Navigator® or Microsoft® Internet Explorer to
browse the Web from your desktop, the microbrowser contained in your
phone allows you to explore and use a variety of Internet services.
Follow the steps below to begin using the Nextel Wireless Web:
1
2
Press m until the Net Ready screen displays.
Pressounder “Ok.” A series of screens displays.
nextel.com
80
Starting the Microbrowser
3
Your home page displays.
NOTE: The first time you access your home page, you will be
asked to enable security to ensure your information
remains private and secure.
Pressounder “Yes.” The phone will display: Generating,
Computing, Sending))))).
You may be asked to (re)enable security as Nextel adds
new services or upon your return to the U.S. after traveling.
When transmitting highly personal or sensitive data, such
as a credit card number, you will see the Secure Data icon
. This icon indicates that the data is encrypted during
transmission.
4
Scroll to highlight the service you wish to access and presso
under “OK,” or press the number shown to the left of your
desired selection to automatically jump to that service.
To return to the home page from anywhere within the various
menus and sub-menus, press #, the home key.
NOTE: Home pages will vary depending on the Nextel Online Ser-
vice Plan to which you have subscribed.
5
Press m at any time to return to Phone, Private or Group
mode.
81
Phone
About This Section
This section includes everything you need to customize your i550plus
phone:
Changing the Display Language
Setting the Time and Date Format
Backlight Timer
Page 83
Page 84
Page 85
Page 86
Page 86
Page 87
Page 87
Page 88
Keypad Silence
Setting the Ringer Volume
Selecting a Ring Style
Selecting a Call Alert Style
Programming Menu
Changing the Display Language
You can customize the i550plus phone to display menus in English,
Spanish, French, or Portuguese. The default language is English. To
change the display language:
1
2
Press * then # then 7 then 0.
Pressounder “Ok.”
83
3
4
5
Press lr to scroll the language options.
Pressounder “Ok” to select the desired language.
Pressounder “Exit.”
Setting the Time and Date Format
You have a choice of a 12- or a 24-hour clock format, as shown in the
table below:
12-Hour Display
24-Hour Display
12:00a
00:00
6:25a
06:25
12:00p
12:00
10:25p
22:25
You have a choice of either a MM/DD (month/day) or a DD/MM (day/
month) date format as shown in the table below.
Month/Day Format
(MM/DD)
Day/Month Format
(DD/MM)
Date
January 2nd
01/02
12/31
02/01
31/12
December 31st
All of the modes (Phone, Private, Group, Net) display the time and
date on the third line of the display. To set the time and date format,
follow the steps below:
1
2
Press * then # then 7 then 1.
Pressounder “Ok.” The Time/Date Display screen appears.
The default (preset) time and date format is “On.” You may turn
“Off” this feature at this point.
nextel.com
84
Backlight Timer
3
4
Press lr until you see the Time Format: screen.
The hour format currently being used appears under Time For-
mat:. To keep the current setting, simply skip to the next step.
Or, pressounder the available option. (For example, if 12 hour
is the current setting, “24hr” will appear as an option.)
5
6
Press lr until you see the Date Format: screen. The format
being used appears under Date Format:.
To keep your current format, pressounder “Exit.”
Or, pressounder the available date format. (For example, if
MM/DD is the current setting, “DD/MM” will appear as an
option.)
7
Pressounder “Exit.”
Backlight Timer
Your phone’s backlight is what illuminates the display when you, for
example, receive or make calls. You can customize the amount of time
that your backlight remains illuminated, either 10, 20, or 30 seconds.
To adjust the Backlight Timer, follow the steps below.
1
2
Press * then # then 1 then 6.
The current timer setting displays. Pressounder “Ok” to
change the timer.
3
4
5
Press lr to scroll through the available options.
Once the desired timer is found, press o under “Ok.”
Press o under “Exit.”
85
Keypad Silence
You may want to silence your keypad when entering text on your
phone. To silence your keypad, follow the steps below.
1
2
Press * then # then 3 then 4.
Use to lower the keypad volume until the display reads
Silent.
3
Press o under “Exit.”
Setting the Ringer Volume
a
30=Ringer
Volume
b
You can adjust the ringer volume for incoming calls.
Exit
1
Press * then # then 3 then 0. The display shows your
current ringer volume.
2
3
Press on the side of your phone to raise or lower the volume.
The lowest setting is Volume Silent.
Once the desired level is found, pressounder “Exit.”
nextel.com
86
Selecting a Ring Style
Selecting a Ring Style
a
b
Ring
Your Nextel phone has nine selectable ring styles.
Style 4
Cancl
Ok
1
Press * then # then 3 then 1. The display shows your
current ring style.
2
3
Pressounder “Ok.”
Press lr to scroll through the available ring styles.
4
Press on the side of the phone to listen to the selected ring
style.
5
6
Once the desired ring style is found, pressounder “Ok.”
Pressounder “Exit.”
Selecting a Call Alert Style
NOTE: Before you change the call alert style, make sure that the
Speaker Volume is set to “On.” You can do this through Pro-
gramming Menu option 36.
You can select one of ten ring styles for incoming call alerts. Ring styles
one through nine are the same as your phone ring styles. Ring style 10 is
the default call alert style.
To change your call alert style, follow the steps below:
1
Press * then # then 3 then 7. The Set Alert Style #
screen displays. The “#” represents the currently selected call
alert style.
2
Press o under “Ok.” The Alert Style screen displays.
87
3
4
Press lr to scroll through the available alert styles.
Press on the side of the phone to listen to the selected alert
style.
5
6
Once the desired alert style is found, pressounder “Ok.”
Press ounder “Exit.”
Programming Menu
You can customize the settings on your phone using the Programming
menu. Many of these settings have been discussed throughout this
guide.
You can access this menu from the Phone, Private, or Group modes.
1
2
Press * then #.
Press lr to scroll the Programming menu options. Or, enter
the option using the “Programming Menu Shortcuts and
Options” on page 89.
nextel.com
88
Programming Menu
Programming Menu Shortcuts and Options
Option
Menu Option
Function
Number
1
Own Ph#
Display your own Nextel telephone number.
This number is automatically stored after you
receive the first incoming call. Or you can
enter the number. See “Programming Your
Own Phone Number” on page 21.
2
3
Own PvtID
Display the Private ID number of your phone.
See “Displaying Your Private ID” on
page 72.
Mail Display
Turn on or off the New Mail message that is
displayed with incoming Voice, Message, or
Net Mail.
4
5
6
Manual
Lock your phone to prevent unauthorized use.
You must enter a password to unlock it.
Lock:On/Off
Auto
Lock:On/Off
Automatically lock your phone each time it is
powered off to prevent unauthorized use.
Auto
Answer:
On/Off
Turn on or off automatic answering of
incoming phone calls after 1-4 rings.
10
11
Last Call
Timer
Display the duration of the most recent phone
call.
Display
Timer:
On/Off
Turn on or off automatic display of the Last
Call Timer at the end of each phone call.
12
13
Reset Timer
Display cumulative airtime of all phone calls
since the last time the timer was reset.
Total Timer
Display cumulative airtime of all phone calls.
89
Option
Number
Menu Option
Function
14
15
1 Minute
Automatically signal each minute of elapsed
phone airtime with an audible beep.
Beep:On/Off
Alert Receipt
Delay Voice Mail and Message Mail alerts so
that you are not interrupted by the alert tone
while on a call. You can choose to receive all
alerts, delay all alerts, or receive Message
Mail alerts only.
16
20
Backlight
Timer
Specify the duration of the Backlight Timer
(10, 20, or 30 seconds).
Phone/Prvt
List
Add phone and Private ID numbers in one
procedure. See “Creating, Editing and Using
Stored Lists” on page 25.
21
22
23
Phone List
Edit
Edit or erase up to 100 stored phone numbers
and associated names. See “Editing Stored
List Entries” on page 28.
Prvt ID List
Edit
Edit or erase up to 100 stored Private ID
numbers and associated names. See “Editing
Stored List Entries” on page 28.
Talkgrp List
Program
Add, edit, or erase numbers and associated
names for up to 30 pre-programmed
Talkgroups. See “Naming a Talkgroup” on
page 76.
24
30
Area List
Program
Add, edit, or erase numbers and associated
names for up to 50 targeted areas.
Ringer
Volume
Set the ringer volume using the volume
control keys, or lower the volume to silence
the ringer.
31
Set Ring
Style
Select a distinct ring style for incoming phone
calls.
nextel.com
90
Programming Menu
Option
Number
Menu Option
Function
32
Mail Volume
Set the volume of Message Mail, Voice Mail,
and Net Mail alert tones using the volume
control keys. Or lower the volume to silence
the mail alert tones.
33
34
Earpiece
Volume
Set the default earpiece volume using the
volume control keys.
Keypad
Volume
Set the volume of the keypad tones using the
volume control keys. Or, lower the volume to
silence the keypad tones.
35
36
37
38
Speaker
Volume
Temporarily adjust the Private/Group speaker
volume for noisy environments.
Spkr Vol Set
Tone
Turn the speaker volume set tones on or off.
Set Alert
Style
Select a distinct ring style for incoming call
alerts.
Silent Group:
On/Off
Silence all incoming Group call alerts and
voice activity. When set, your screen displays
the message, Group-Silent. See “Turning
Group-Silent On/Off” on page 78.
40
60
Change
Change your secret four-digit password from
the initial setting 0000.
Passcode
Set Baud
Rate
Set the modem baud rate between the phone
and the PC. See Nextel Online Dial-Up
Service User’s Guide.
61
Data Ring
Volume
Set the default data ringer volume using the
volume control buttons. See Nextel Online
Dial-Up Service User’s Guide.
91
Option
Number
Menu Option
Function
62
63
Pgm Data#
View your circuit data number. See Nextel
Online Dial-Up Service User’s Guide.
IP Address
View the Carrier Internet Protocol (IP)
Address for your microbrowser, as
programmed in your phone.
64
65
70
Reset KBytes
Tx/Rx
View the number of Kilobytes sent and
received for data.
Lines per
Screen
Select 4 lines, 12 characters or 6 lines,
16 characters (default).
Language
Select one of four languages for your display
text. The default is English. See “Changing
the Display Language” on page 83.
Time/Date
Select the standard or 24-hour time and MM/
DD or DD/MM date format. See “Setting the
Time and Date Format” on page 84.
71
nextel.com
92
Programming Menu
Do not try to program menus 41 through
51 as you could permanently damage your
phone. They are for Nextel Customer Care
use only and should never be
!!
W A R N I N G
programmed by customers.
Option
Number
Menu
Option
Function
41
Feature
Reset
Return all feature settings to their
original defaults.
42
43
44
Master
Clear
Perform Feature Reset and erase all
stored lists.
Master
Reset
Reset the phone’s identification
number.
Change
Service
Key
Change or reset the fraud prevention
service key.
50
51
NAM
Select alternate Numeric Assignment
Module (NAM).
Network
ID
Edit the pre-programmed Network
number list and select roaming
options.
93
Accessories
To order additional accessories or an accessories catalog, log on to our
SM
Web site at nextel.com, call Nextel Nextday Accessories at 1-800-914-
3240 or contact your Nextel Authorized Retailer or Authorized
Representative.
About This Section
This section includes information on the following accessories:
Batteries
Page 95
Page 96
Travel Chargers
Batteries
NOTE: For best results, charge the batteries within the temperature
range of 10°C to 40°C (50°F to 104°F). Prolonged charging is
not recommended. See below for battery charging times.
Charging the Battery
The following table provides the approximate time to fully charge a
battery using a Motorola iDEN Approved NiMH charger.
Attach the charger to the i550plus phone via the Side Charging Jack
(see “i550plus Phone Features” on page 8), and plug the charger into
an electrical outlet.
95
Battery Charging Times
Motorola Battery Charging Time to 90%:
Standard
Travel
Charger
Description
Chemistry
Rapid Travel
Charger
Standard NiMH
7 hours
105 minutes
Battery Operating Instructions
•
•
•
Extreme temperatures will degrade battery performance. Do not
store your battery where temperatures exceed 60°C (140°F) or fall
below -20°C (4°F).
The battery capacity will be degraded if stored for long periods
while fully charged. If long term storage is required, store at half
capacity.
For optimal battery life, use a Motorola iDEN approved NiMH
charger with your Motorola IDEN NiMH battery. Other chargers
may not fully charge your NiMH or may yield reduced number of
charge cycles.
Travel Chargers
Using a Travel Charger, you can charge a battery from an electrical
outlet.
You can use:
•
•
The Standard Travel Charger
The Rapid Travel Charger with U.S. adapter plug
nextel.com
96
Travel Chargers
Standard Travel Charger
Rapid Travel Charger
Using the Standard Travel Charger
1
2
Insert the Standard Travel Charger’s power supply plug into an
electrical outlet (110V U.S.).
Insert the charger’s DC plug into the Side Charging Jack on your
i550plus phone.
Using the Rapid Travel Charger (110V/220V/240V)
1
2
3
Insert the wall plug adapter into the Rapid Travel Charger’s
power supply.
Insert the charger’s power supply into an electrical outlet (110V/
220V/240V International).
Insert the DC plug into the Side Charging Jack of your i550plus
phone. The power light (green LED) turns on when the Rapid
Travel Charger is receiving power.
97
Standard Travel Charger Operating Specifications
Input voltage range: 110V - U.S.
Operating temperature range: 0°C to +50°C.
Rapid Travel Charger Operating Specifications
Input voltage range: 110V/220V/240V - International.
Operating temperature range: 0°C to +50°C.
nextel.com
98
About This Section
This section includes the following topics:
Nextel Customer Care
Page 99
Understanding Status Messages
Nextel Terms and Conditions of Service
Safety and General Information
Warranty Information
Page 100
Page 102
Page 109
Page 118
Page 126
Patent and Trademark Information
Nextel Customer Care
Relax! Nextel Customer Care is here to help. There are lots of features
packed into your Nextel service…and into your i550plus phone. But
don’t worry. If, after reading this guide, you still have questions about
coverage, billing, Nextel Direct Connect or any other service or feature,
contact us.
Domestic Customer Care:
Visit nextel.com for a variety of Customer Care services:
•
Browse for information on phones, coverage, rates and other
Nextel services. View and download user’s guides, try out our
interactive virtual product and service demos, find answers to
frequently asked questions, order accessories, locate service and
repair centers, upgrade phone software, send a message, and more.
•
For self-service on your Nextel account, click on My Account to
view your account, pay your bill, add phones to your account, reset
your Voice Mail password, add Wireless Web services, and more.
99
•
For online assistance, click on Contact Us to send us an e-mail
request. Our representatives are committed to assisting you. Every
effort will be made to address your questions or concerns within 24
hours. Contact us to add Wireless Web and other services, change
rate plans, inquire on your bill and more.
Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.
International Roaming Customer Care:
Call us at +1-201-531-5202 (toll-free from your Nextel phone).
We’ll be happy to give you help, explanations and anything else you
need to enjoy your Nextel service as soon as possible!
Before you contact Nextel Customer Care for service or to resolve an
issue, be sure to have your IMEI number and your Model number ready.
These numbers are located on a sticker behind the battery on the back of
your Nextel phone. Your IMEI number is a 15-digit number beginning
with “000”. The Model number is a 10-digit alpha-numeric code. You’ll
want to record these numbers, and keep them handy, so that you can
replace the battery prior to contacting Customer Care.
Understanding Status Messages
You may receive status messages under certain conditions. Before
contacting Customer Care, note the message, numeric code, and the
conditions under which it appeared. The following table lists and
describes the status messages.
Status Messages
Message Description
Number Not in
Service
The number that you entered is not valid.
User Not Available
The phone that you called is either busy, out-of-
range, or turned off. Please try again later.
nextel.com
100
Understanding Status Messages
Status Messages
Message Description
User Not
Authorized
The party that you called has not purchased this
service.
Please Try Later
This service is temporarily not available. Please try
again later.
User Busy in
Private
The phone that you called is busy in a Private call.
User (Target) Busy
in Data
The phone that you called is busy using Nextel
Wireless Web services or Nextel Online Dial-Up
Service.
Service Restricted
This service was restricted by your service provider
or it was not purchased.
Service Not
Available
This feature is not available on the current network.
System Busy Try
Later
The system is experiencing heavy traffic. Please try
again later.
Service Conflict
This service cannot be enabled because an
incompatible service has already been turned on.
Please Try Again
Self Check Error
An error occurred. Note the error code and try again.
A fault was detected with your Nextel phone. If this
error recurs, note the error code and contact
Customer Care.
Self Check Fail
An operational fault was detected with your phone.
Note the numeric code, turn your Nextel phone off,
and contact Customer Care.
101
Nextel Terms and Conditions of Service
TERMS AND CONDITIONS OF SERVICE: Before calling the Nextel Customer Care
Service Activation number contained in these materials, you (“Customer”) must read and
agree to the following terms and conditions of Nextel wireless communications services
(“Service”). By calling to activate Service, Customer applies and subscribes for Services
provided by Nextel (the “Company”) and confirms that Customer has read, understands,
agrees to and accepts the terms and conditions stated herein (the “Agreement”). Should
there be any conflict between the terms and conditions below, and the terms and
conditions of any current Service/Subscriber Agreement between Customer and Company
covering the phone and accessory equipment (the “Equipment”) accompanying this
User’s Guide, the terms and conditions of the current Service/Subscriber Agreement will
control.
1. USE OF SERVICE—By executing this Agreement, Customer acknowledges that it
complies with all FCC rules and regulations. Customer will not use the Service for any
unlawful purpose. Customer will not use the Service in aircraft in violation of FAA rules
or regulations. Customer acknowledges and agrees that all future purchases of Company
Services and Equipment by customer shall be governed by the terms and conditions
contained herein unless Customer and Company enter into a subsequent Service/
Subscriber Agreement. Company may change this Agreement at any time. Any changes
are effective when Company provides Customer with written notice stating the effective
date of the change(s). If Customer elects to use the Services or make any payment to
Company on or after the effective date of the changes, Customer is deemed to have
accepted the change(s). If Customer does not accept the changes, Customer may terminate
Services as of the effective date at the address shown on Customer’s bill. If Services are
terminated before the end of the current billing cycle, (i) no credit or refund will be
provided for unused airtime; and (ii) any monthly recurring charge will not be prorated to
the date of termination.
2. CREDIT APPLICATION—This Agreement shall be contingent upon Company’s
approval of Customer’s credit application. Company may require Customer to update its
credit application or information from time to time. Customer warrants and represents that
all information furnished on the credit application is current, complete, accurate, and true.
If Company subsequently determines that any statements made on the credit application
are false, incomplete and inaccurate, Company may declare Customer to be in default
under this Agreement and may exercise any remedies it has under this Agreement at law
or in equity. Customer understands that Company will rely upon the credit information
provided by Customer, including but not limited to Customer’s social security number or
tax identification number, and other confidential and personal financial and credit
information requested by Company and supplied by Customer, in making a decision to
provide Services. Customer understands that Company may request and verify
Customer’s bank references and perform a credit history check utilizing standard
commercial credit reference services in connection with Company’s review of the
Customer’s credit worthiness. Customer acknowledges that Company may provide
payment history and other billing/charge information to a credit reporting agency for
nextel.com
102
Nextel Terms and Conditions of Service
inclusion in Customer’s records maintained by such credit reporting agency. Customer
understands that a security deposit or airtime usage limit may be required.
3. CUSTOMER RADIO EQUIPMENT—Company is not responsible for the installation,
operation, quality of transmission, or maintenance of the Equipment. Any change in
Service or Equipment may require additional programming or Equipment or changes to
assigned codes or numbers which may require programming fees. Company reserves the
right to change or remove assigned codes and/or numbers when such change is reasonably
necessary in the conduct of its business. Customer does not have any proprietary interest
in such codes or numbers. Although Federal and state laws may make it illegal for third
parties to listen in on service, complete privacy cannot be guaranteed. Company shall not
be liable to Customer or to any third party for any eavesdropping on or interception of
communications from Company’s System.
4. DEPOSITS—Company has the right, exercisable in its sole discretion at any time or
from time to time, to require Customer to make a deposit to guarantee payment of sums
due hereunder, including Service charges. Customer hereby grants Company, as
applicable, a security interest in such deposits, to secure the payment of all sums due
hereunder as well as the performance of all other payment obligations Customer may have
to the Company whether now existing or hereafter rising. Upon termination of Service,
Company may apply the deposit against any outstanding Service charges of Customer or
any other amount owed to Company. Company reserves the right to interrupt Services if
Service appears to have excessive charges, payments are delinquent, or any unusual
calling patterns are observed on Customer’s account. Such interruption may be done to
protect Customer or Company as the Company determines in its sole discretion, but in no
event shall the Company be liable to the Customer or to any third party by reason of
interrupting or failing to cause an interruption of Service.
5. RATES, CHARGES, AND PAYMENT—Company shall issue invoices for Service.
Monthly Access charges shall be invoiced in advance. Airtime and long distance charges
shall be invoiced in arrears. Customer is responsible to pay Company, on a timely basis,
for charges by Company for Service. Customer acknowledges that chargeable time for
telephone calls and Nextel Direct Connect call transmissions originated by a unit begin
when a connection is established with Company facilities. A new Nextel Direct Connect
call is initiated by a call participant if that participant responds more than six (6) seconds
after the other party finishes its Nextel Direct Connect transmission. Customer accepts
responsibility for Airtime charges from incoming telephone calls to its mobile unit from
the time that Customer responds to the call. If Customer disputes any Service charges,
Customer must pay the entire amount set forth in the invoice by the due date and submit a
written explanation within forty-five (45) days from the date on the invoice. If Company
determines that an error was made on Customer’s invoice, Company shall credit
Customer’s account in the amount of the error. If Customer does not pay the amount in
dispute, Company may exercise any remedies it may have under this Agreement for non-
payment of Service charges. Company reserves the right to modify any and all elements of
the Service charges at any time and each such modification shall be effective immediately
upon the Company’s communication thereof to Customer, unless the Company’s
communication indicates a later effective date with respect to such modification.
Payments which are not received within thirty (30) days from the date of the invoice, shall
103
be subject to late payment charges as set forth in this Agreement. If the parties have agreed
that payments are to be made in installments, or on credit, Customer shall be responsible
for paying amounts due as agreed. If Customer does not make all payments when they are
due, such failure shall be a default under this Agreement and Company shall be entitled to
exercise any remedies it may have under this Agreement or at law or in equity. If the sale
of the Equipment is on a credit or installment basis and the Customer accepts delivery of
the Equipment, the Customer may not return the Equipment or receive a refund or any
amounts paid and agrees to continue making payments as required under this Agreement
until the Equipment sale price is paid in full.
6. NONPAYMENT/BREACH—A late payment charge of 1.5% (or the maximum interest
rate permitted by law) per month may be applied to Customer’s account if monthly
invoices are not paid by the due date. The late payment charge is applied to the total
unpaid balance due and outstanding. The late payment charge is for costs related to the
non-timely payment and shall not be deemed an interest payment. A charge of $25.00 will
be made by Company for any check or negotiable instrument tendered by Customer and
returned unpaid by a financial institution for any reason. Company may demand payment
by money order, cashier’s check, or similarly secure form of payment, at Company’s
discretion at any time or from time to time. If Company obtains the services of a collection
or repossession agency or an attorney to assist Company in remedying Customer’s breach
of this Agreement, including but not limited to the nonpayment for charges hereunder,
Customer shall be liable for this expense. Customer understands that in the event of
nonpayment of charges or any other breach of the terms and conditions of this Agreement,
in addition to any other remedies Company may have, Company may temporarily or
permanently terminate Service to Customer. If Service is terminated and not reconnected
within 30 days, all outstanding payments to be made in installments are accelerated and
immediately due in full. If Company disconnects the Service, Customer shall be liable to
satisfy and discharge all outstanding amounts due and pay a reconnect charge of $25.00
per unit, in addition to any advance payment of Service charges that may be requested by
the Company at its discretion, before the Company will reactivate Service. Company
reserves the right to modify the terms of Service as a precondition to reactivating Service.
If the Equipment is purchased on an installment basis, or credit, the Company may take
possession of the Equipment, at any time wherever the same may be without legal process
and without being responsible for loss and damage.
7. NEXTEL WIRELESS WEB SERVICES—Nextel Wireless Web Services, consisting
of certain applications such as email, data, information and other wireless Internet services
(the “Applications”) are part of the Services that can be obtained through Company.
Certain Applications offered by Company or authorized third parties may be compatible
with the Equipment and/or the Service offered by Company. Customer acknowledges and
agrees that there is no guarantee or assurance that the Applications are compatible, or will
continue to be compatible, with Company’s System or any of its Equipment or Service
offerings. Such compatibility or approval from Company of compatibility shall not be
construed as an endorsement of a particular Application or a commitment on the part of
Company that Application(s) will continue to be compatible with the System, Equipment
or Service for any period of time. Company reserves the right, in its sole discretion, to
disable or discontinue any Application for any reason. Use of Nextel Wireless Web
Services requires a wireless Internet compatible phone, and is subject to any storage,
nextel.com
104
Nextel Terms and Conditions of Service
memory or other Equipment limitation. Only certain Internet sites may be accessed, and
certain Nextel Wireless Web Services may not be available in all Company Service areas.
8. APPLICATION CUSTOMER CARE AND SUPPORT—Customer acknowledges and
agrees that in most cases, the developer of an Application is responsible for providing
customer care and Application support to all Customers using the Application. In the
event Customer contacts Company customer care with a problem concerning the use of an
Application, Customer may be referred to the Application developer’s customer care, and
Company shall have no obligation to support such Application.
9. CONTENT; INTELLECTUAL PROPERTY RIGHTS—Company is not a publisher of
third party content that Customer may from time to time access through Nextel Wireless
Web Services; therefore Company is not responsible for the content provided by such
third parties, including but not limited to statements, opinions, graphics, photos, music,
services and other information (“Content”), and accessed by Customer through Nextel
Wireless Web Services. Company gives no guarantee or assurance as to the currency,
accuracy, completeness or utility of Content obtained through Nextel Wireless Web
Services. Company, Content providers and others have proprietary interests in certain
Content. Customer shall not, nor permit others, to reproduce, broadcast, distribute, sell,
publish, commercially exploit or otherwise disseminate such Content in any manner
without the prior written consent of Company, Content providers, or others with
proprietary interests in such Content, as applicable.
10. RISK OF LOSS: INSURANCE—Upon Customer’s acceptance of delivery of the
Equipment, all risk of loss, damage, theft, or destruction to the Equipment shall be borne
by the Customer. No such loss, damage, theft, or destruction of the Equipment, in whole
or part, shall impair the obligations of Customer hereunder, including, without limitation,
responsibility for the payment of Service Charges due hereunder. If the Equipment is
purchased on an installment basis, or on credit, Customer agrees to maintain, for the term
of this Agreement, at its own expense, comprehensive public liability and property
damage insurance with respect to its use of the Equipment in an amount not less than the
replacement value of the Equipment, naming Company as co-insured, with all losses
payable to Company. Certificates, evidencing proof of such policy and payment of
premiums, shall be delivered to Company prior to delivery or installment of the
Equipment. Customer shall prepay such premiums as required and shall furnish Company
with proof of such payment at the beginning of the Payment Term and upon the expiration
of any Certificate. Any and all amounts received by the Company under any such policy
shall be applied by Company against the amount of the Equipment Sales Price and any
related charges or fees secured hereby. Failure to provide or maintain the insurance
required above is a breach of the Agreement for which the Company shall be entitled to
exercise any remedies it may have under this Agreement.
11. PROPERTY DAMAGE INSURANCE—If Customer selects Direct Protect insurance
protection, Company will remit the monthly charge for the insurance which appears on
Customer’s bill to The Signal Telecommunications Insurance Services (“Signal”) on
Customer’s behalf. Customer acknowledges that insurance protection is offered by the
Signal, not Company, and that any requests for information or claims regarding the
insurance shall be directed to Signal. Customer acknowledges having received a summary
105
of coverage, including deductible information, which is also available by calling Signal at
1-888-352-9182.
12. TAXES, FEES, SURCHARGES & ASSESSMENTS—Customer is responsible for all
federal, state, and local taxes, fees, surcharges, and other assessments (collectively,
“charges”) that are imposed on telecommunications services, other services, and
equipment or that are measured by gross receipts from the sale of telecommunication
services and/or equipment. Such charges shall include, but are not limited to: excise taxes;
sales and transaction taxes; utility taxes; regulatory fees and assessments; universal
service assessments, telephone relay service (TRS) assessments; etc. Customer shall be
responsible for such charges regardless of whether the charge is imposed upon the sale of
equipment or services, upon Customer, or upon Company. If any such charge is
determined to be applicable and has not been paid by Customer before Customer accepts
delivery of equipment, Customer shall pay Company the full amount of any such charge
no later than ten (10) days after receipt of the invoice therefor.
13. COVERAGE AREA—Local Dispatch (Direct Connect), cellular calling, Nextel
Wireless Web Services, and respective coverage areas for these Services are subject to
change at any time at the sole discretion of Company.
14. LIMITATION AND CONDITION OF LIABILITY; INDEMNITY—Company does
not assume and shall have no liability under the Agreement for (i) failure to deliver the
Equipment within a specified time period; (ii) availability and delays in delivery of the
Equipment; (iii) damage caused to the Equipment due directly or indirectly to causes
beyond the control of Company, including, but not limited to acts of God, acts of the
public enemy, acts of the government, acts or failure to act of the Customer, its agents,
employees or subcontractors, fires, floods, epidemics, quarantine restrictions, corrosive
substances in the air or other hazardous environmental conditions, strikes, freight
embargoes, inability to obtain materials or services, commotion, war, unusually severe
weather conditions or default of Company’s subcontractors whether or not due to any such
causes; or (iv) the use of Nextel Wireless Web Services, including but not limited to the
accuracy or utility of any information acquired from the Internet through Nextel Wireless
Web Services; or Internet Services, Content or Applications whether or not supported by
Company. Without limiting the foregoing, the Company’s sole liability for Service
disruption, whether caused by the negligence of the Company or otherwise, is limited to a
credit allowance not exceeding an amount equal to the proportionate charge to the
Customer for the period of Service disruption. EXCEPT AS OTHERWISE SET FORTH
IN THE PRECEDING SENTENCE, IN NO EVENT IS THE COMPANY LIABLE FOR
ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR OTHER INDIRECT
DAMAGES CAUSED BY ITS NEGLIGENCE OR OTHERWISE, NOR FOR
ECONOMIC LOSS, PERSONAL INJURIES OR PROPERTY DAMAGES
SUSTAINED BY THE CUSTOMER OR ANY THIRD PARTIES. Customer agrees to
indemnify, defend, and hold Company harmless from any Customer violations of FCC
rules and regulations or Customer violation of any statutes, ordinances or laws of any
local, state, or federal public authority.
15. COMPLETE AGREEMENT/SEVERABILITY/WAIVER—This Agreement sets
forth all of the agreements between the parties concerning the Service and purchase of the
Equipment, and there are no oral or written agreements between them other than as set
nextel.com
106
Nextel Terms and Conditions of Service
forth in this Agreement. No amendment or addition to this Agreement shall be binding
upon this Company unless it is in writing and signed by both parties (and, in the case of
the Company, by an officer of the Company). Company shall not be bound by the terms
and conditions in Customer’s purchase order or elsewhere, unless expressly agreed to in
writing by an officer of the Company. This Agreement becomes effective when accepted
by the Company. Should any provision of this Agreement be illegal or in contravention of
the law, such provision shall be considered null and void but the remainder of this
Agreement shall not be affected thereby. The failure of Company, at any time to require
the performance by Customer of the provisions of this Agreement shall not affect in any
way the right to require such performances at any later time nor shall the waiver by
Company of a breach of any provision hereof be taken or held to be a waiver of
compliance with or breach of any other provision or a continuing waiver of such
provision.
16. ASSIGNMENT/RESALE/GOVERNING LAW—This Agreement may be freely
assigned by Company to any successor of it or any other firm or entity capable of
performing its obligations hereunder, and upon any such assignment, Company shall be
released from all obligations to Customer. Customer may not assign this Agreement, or
resell the services which are subject to this Agreement without prior written consent of
Company. Subject to the restrictions contained herein, this Agreement shall bind and
inure to the benefit of the successors and permitted assigns of the parties hereto. This
Agreement shall be governed by the laws of the State or Commonwealth in which this
Agreement is executed by the Company.
17. NOTICE REGARDING USE OF SERVICE FOR 911 OR OTHER EMERGENCY
CALLS—The Service provided hereunder does not interact with 911 and other
emergency services in the same manner as landline telephone service. Depending on the
circumstances of a particular call, the Service provided hereunder may not be able to
identify your location to emergency services and you may not always be connected to the
appropriate emergency services provider. CUSTOMER AGREES TO HOLD
COMPANY HARMLESS AGAINST ANY AND ALL CLAIMS, DEMANDS,
ACTIONS, OR CAUSES OF ACTION (INCLUDING ALL ACTIONS BY THIRD
PARTIES) ARISING OUT OF THE USE OR ATTEMPTED USE OF THE
COMPANY’S SERVICE TO ACCESS 911 OR OTHER EMERGENCY SERVICES.
18. NO WARRANTY (SERVICE)—COMPANY MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE TO CUSTOMER IN CONNECTION WITH ITS USE OF THE SERVICE. IN
NO EVENT SHALL COMPANY BE LIABLE FOR INCIDENTAL,
CONSEQUENTIAL OR OTHER INDIRECT DAMAGES TO THE FULL EXTENT
THE SAME MAY BE DISCLAIMED BY LAW. CUSTOMER ACKNOWLEDGES
THAT SERVICE INTERRUPTIONS WILL OCCUR FROM TIME TO TIME, AND
AGREES TO HOLD COMPANY HARMLESS FOR ALL SUCH INTERRUPTIONS.
19. NO WARRANTY (EQUIPMENT)—COMPANY MAKES NO WARRANTIES OR
REPRESENTATIONS OF ANY KIND, STATUTORY, EXPRESS OR IMPLIED, TO
CUSTOMER OR TO ANY OTHER PURCHASER OF THIS EQUIPMENT. WITHOUT
LIMITING THE FOREGOING, COMPANY SPECIFICALLY MAKES NO EXPRESS
107
OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. CUSTOMER HEREBY WAIVES, AS AGAINST
COMPANY, ALL OTHER WARRANTIES, GUARANTEES, CONDITIONS, OR
LIABILITIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE. IN NO
EVENT SHALL COMPANY BE LIABLE FOR CONSEQUENTIAL, SPECIAL, OR
INCIDENTAL DAMAGES, WHETHER OR NOT OCCASIONED BY COMPANY
NEGLIGENCE AND INCLUDING, WITHOUT LIMITATION, LIABILITY FOR ANY
LOSS OR DAMAGE RESULTING FROM THE INTERRUPTION OR FAILURE IN
THE OPERATION OF ANY EQUIPMENT SOLD OR OTHERWISE PROVIDED
HEREUNDER. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE
DESCRIPTION CONTAINED HEREIN. CUSTOMER ASSUMES THE ENTIRE RISK
AS TO THE QUALITY AND PERFORMANCE OF THE EQUIPMENT. UNLESS
OTHERWISE AGREED BY COMPANY, IF THE EQUIPMENT PROVES
DEFECTIVE, THE COSTS OF ALL NECESSARY SERVICING AND REPAIR WILL
BE BORNE BY CUSTOMER.
20. CERTAIN TERMS AND CONDITIONS REGARDING NEXTEL BUSINESS
NETWORKS—There is no Group Call available on the Nextel Business Networks. There
is no pooling of Nextel Direct Connect minutes between companies on the Nextel
Business Networks. It is possible that participants on the Nextel Business Network could
determine the private identification numbers of Customer’s units and be able to Private
Call those units. It is also possible that users of Customer’s units could determine the
private identification numbers of other Nextel Business Network participants and Private
Call them.
nextel.com
108
Safety and General Information
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND
EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE
USING YOUR INTEGRATED MULTI-
SERVICE PORTABLE RADIO.
RF Operational Characteristics
Your radio product contains a radio frequency transmitter to convey the
information you wish to send as well as occasional automatic signals
used to sustain connection to the wireless network, and a receiver which
enables you to receive communication and connection information from
the network.
Portable Radio Product Operation and EME Exposure
Your Motorola radio product is designed to comply with the following
national and international standards and guidelines regarding exposure
of human beings to radio frequency electromagnetic energy (EME):
•
•
•
•
•
United States Federal Communications Commission, Code of
Federal Regulations; 47 CFR part 2 sub-part J
American National Standards Institute (ANSI) / Institute of
Electrical and Electronics Engineers (IEEE). C95. 1-1992
Institute of Electrical and Electronics Engineers (IEEE). C95. 1-
1999 Edition
National Council on Radiation Protection and Measurements
(NCRP) of the United States, Report 86, 1986
International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1998
109
•
•
Ministry of Health (Canada). Safety Code 6. Limits of Human
Exposure to Radiofrequency Electromagnetic Fields in the
Frequency Range from 3 kHz to 300 GHz, 1999.
Australian Communications Authority Radiocommunications
(Electromagnetic Radiation - Human Exposure) Standard 1999
(applicable to wireless phones only)
To assure optimal radio product performance and make sure
human exposure to radio frequency electromagnetic energy is
within the guidelines set forth in the above standards, always
adhere to the following procedures:
Phone Operation
When placing or receiving a phone call, hold your radio product as you
would a wireline telephone. Speak directly into the microphone.
Two-way radio operation
When using your radio product as a traditional two-
way radio, hold the radio product in a vertical
position with the microphone one to two inches
(2.5 to 5 cm) away from the lips.
Body-worn operation
To maintain compliance with FCC RF exposure guidelines, if you wear
a radio product on your body when transmitting, always place the radio
product in a Motorola approved clip, holder, holster, case or body
harness for this product. Use of non-Motorola-approved accessories
may exceed FCC RF exposure guidelines. If you do not use a
Motorola approved body-worn accessory and are not using the
radio product in the intended use positions along side of the head in
the phone mode or in front of the face in the two-way radio mode,
then ensure the antenna and the radio product is kept the following
minimum distances from the body when transmitting:
•
Phone or Two-way radio mode: one inch (2.5 cm)
nextel.com
110
Safety and General Information
•
Data operation using any data feature with or without an
accessory cable: one inch (2.5 cm)
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
radio product and may violate FCC regulations.
DO NOT hold the antenna when the radio product is “IN USE”.
Holding the antenna affects call quality and may cause the radio product
to operate at a higher power level than needed.
Approved Accessories
For a list of approved Motorola accessories call 1-800-453-0920 / visit
our website at www.mot.com/iden / look in the accessory section of this
manual.
Electromagnetic Interference/Compatibility
NOTE: Nearly every electronic device is susceptible to electromag-
netic interference (EMI) if inadequately shielded, designed or
otherwise configured for electromagnetic compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility conflicts,
turn off your radio product in any facility where posted notices instruct
you to do so. Hospitals or health care facilities may be using equipment
that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your radio product when on board an
aircraft. Any use of a radio product must be in accordance with
applicable regulations per airline crew instructions.
111
Medical Devices
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of 6 inches (15 cm) be maintained between a
handheld wireless radio product and a pacemaker. These
recommendations are consistent with those of the U.S. Food and Drug
Administration.
Persons with pacemakers should:
•
ALWAYS keep the radio product more than 6 inches (15 cm) from
their pacemaker when the radio product is turned ON.
•
•
Not carry the radio product in a breast pocket.
Use the ear opposite the pacemaker to minimize the potential for
interference.
•
Turn the radio product OFF immediately if you have any reason to
suspect that interference is taking place.
Hearing Aids
Some digital wireless radio products may interfere with some hearing
aids. In the event of such interference, you may want to consult your
hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer
of your device to determine if it is adequately shielded from RF energy.
Your physician may be able to assist you in obtaining this information.
Use While Driving
Check the laws and regulations on the use of radio products in the area
where you drive. Always obey them.
nextel.com
112
Safety and General Information
When using the radio product while driving, please:
•
•
•
Give full attention to driving and to the road.
Use hands-free operation, if available.
Pull off the road and park before making or answering a call if
driving conditions so require.
113
!
Operational Warnings
W A R N I N G
For Vehicles with an Air Bag
Do not place a portable radio product in the area over the air bag or
in the air bag deployment area. Air bags inflate with great force. If a
portable radio is placed in the air bag deployment area and the air
bag inflates, the radio product may be propelled with great force and
cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your radio product prior to entering any area with a
potentially explosive atmosphere, unless it is a radio product type
especially qualified for use in such areas as “Intrinsically Safe” (for
example, Factory Mutual, CSA, or UL approved). Do not remove,
install, or charge batteries in such areas. Sparks in a potentially
explosive atmosphere can cause an explosion or fire resulting in
bodily injury or even death.
NOTE: The areas with potentially explosive atmospheres referred
to above include fueling areas such as below decks on
boats, fuel or chemical transfer or storage facilities, areas
where the air contains chemicals or particles, such as
grain, dust or metal powders, and any other area where
you would normally be advised to turn off your vehicle
engine. Areas with potentially explosive atmospheres are
often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn off
your radio product when you are near electrical blasting caps, in a
blasting area, or in areas posted: “Turn off two-way radio”. Obey all
signs and instructions.
nextel.com
114
Safety and General Information
!
Operational Cautions
C a u t i o n
Antennas
Do not use any portable radio product that has a damaged
antenna. If a damaged antenna comes into contact with your skin, a
minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury, such
as burns if a conductive material such as jewelry, keys, or beaded
chains touches exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal
objects.
Cleaning and Drying Considerations
Using a leather carry case may help protect the surfaces and help
prevent liquids (e.g., rain) from entering into the interior of the radio
product. This product is not water proof, and exposing the unit to liquids
may result in permanent damage to the unit.
If your radio product interior gets wet, then do not try to accelerate
drying with the use of an oven or a dryer as this will damage the radio
product and void the warranty. Instead, do the following:
1. Immediately power off the radio product.
2. Remove Battery and SIM card (if so equipped) from radio product.
3. Shake excess liquid from radio product.
115
4. Place the radio product and battery in an area that is at room temperature
and has good air flow.
5. Let the radio product, battery dry, and SIM card for 72 hours before
reconnecting the battery and/or powering on the radio product.
If the radio product does not work after following the steps listed above,
contact your dealer for servicing information.
Clean the external surfaces of the radio product with a damp cloth, using
a mild solution of dishwashing detergent and water. Some household
cleaners may contain chemicals that could seriously damage the radio
product. Avoid the use of any petroleum-based solvent cleaners. Also,
avoid applying liquids directly on the radio product.
Accessory Safety Information
IMPORTANT:
SAVE THESE ACCESSORY SAFETY INSTRUCTIONS
•
Before using any battery or battery charger, read all the instructions
for and cautionary markings on (1) the battery, (2) the battery
charger, which may include a separate wall-mounted power supply
or transformer, and (3) the radio product using the battery.
•
Do not expose any battery charger to water, rain, or snow as they
are designed for indoor or in-vehicle use only.
To reduce the risk of injury, charge only the
rechargeable batteries listed in the
Accessories section of this manual. Other
!
types of batteries may burst, causing
personal injury and damage.
W A R N I N G
•
•
To reduce the risk of damage to the cord or plug, pull by the plug
rather than the cord when you disconnect the battery charger from
the power source outlet.
Do not operate any battery charger with a damaged cord or plug—
replace them immediately.
nextel.com
116
Safety and General Information
•
Battery chargers may become warm during operation, but not hot.
If it becomes hot to the touch, unplug it from the power outlet
immediately and discontinue its use.
•
•
•
Use of a non-recommended attachment to a battery charger may
result in a risk of fire, electric shock, or injury to persons.
Make sure the battery charger power cord is located so that it will
not be stepped on, tripped over, or subjected to damage or stress.
An extension cord should not be used with any battery charger
unless absolutely necessary. Use of an improper extension cord
could result in a risk of fire and electric shock. If an extension cord
must be used, make sure that:
• The pins on the plug of the extension cord are the same number,
size, and shape as those on the plug of the charger.
• The extension cord is properly wired and in good electrical
condition.
• The cord size is 18AWG for lengths up to 100 feet and 16AWG
for lengths up to 150 feet.
•
•
Do not operate any battery charger if it has received a sharp blow,
has been dropped, or has been damaged in any way; take it to a
qualified service technician.
Do not disassemble a battery charger; take it to a qualified service
technician when service or repair is required. Incorrect reassembly
may result in a risk of electric shock or fire.
•
•
•
•
Maximum ambient temperature around the power supply or
transformer of any battery charger should not exceed 40°C (104°F).
The output power from the power supply or transformer must not
exceed the rating given on the Desktop Dual-Pocket Charger.
The disconnection from the line voltage is made by unplugging the
power supply from the AC receptacle.
To reduce risk of electric shock, unplug any battery charger from
the outlet before attempting any maintenance or cleaning.
For optimum charging performance, turn off the radio product while
charging it in any battery charger.
117
Warranty Information
NOTE: This Warranty applies within the fifty (50) United States and the
District of Columbia.
Limited Warranty
Motorola Communication Products
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:
MOTOROLA, INC. (“MOTOROLA”) warrants the MOTOROLA manufactured iDEN
Communication Products listed below (“Product”) against defects in material and
workmanship under normal use and service for a period of time from the date of purchase
as scheduled below:
iDEN Subscriber Digital Mobile and
Portable Units
One (1) Year
Product Accessories
Batteries
One (1) Year
One (1) Year
Rechargeable Batteries will be replaced during the applicable warranty period if:
a. the battery capacity falls below 80% of rated capacity, or
b. the battery develops leakage.
MOTOROLA, at its option, will at no charge either repair the Product (with new or
reconditioned parts), replace it (with a new or reconditioned Product), or refund the
purchase price of the Product during the warranty period provided it is returned in
accordance with the terms of this warranty. Replaced parts or boards are warranted for the
balance of the original applicable warranty period. All replaced parts of Product shall
become the property of MOTOROLA.
This express limited warranty is extended by MOTOROLA to the original end user
purchaser only and is not assignable or transferable to any other party. This is the
complete warranty for the Product manufactured by MOTOROLA. MOTOROLA
assumes no obligations or liability for additions or modifications to this warranty unless
made in writing and signed by an officer of MOTOROLA. Unless made in a separate
agreement between MOTOROLA and the original end user purchaser, MOTOROLA does
not warrant the installation, maintenance or service of the Product.
nextel.com
118
Warranty Information
MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished
by MOTOROLA which is attached to or used in connection with the Product, or for
operation of the Product with any ancillary equipment, and all such equipment if expressly
excluded from this warranty. Because each system which may use the Product is unique,
MOTOROLA disclaims liability for range, coverage, or operation of the system as a
whole under this warranty.
II. GENERAL PROVISIONS:
This warranty sets forth the full extent of MOTOROLA’S responsibilities regarding the
Product, Repair, replacement or refund of the purchase price, at MOTOROLA’S options,
is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. IMPLIED WARRANTIES, INLCUDING WITHOUT
LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY
LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST
PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO
USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY
LAW.
III. STATE LAW RIGHTS:
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATION ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY.
This warranty gives specific legal rights, and there may be other rights which may vary
from state to state.
IV. HOW TO GET WARRANTY SERVICE:
You must provide proof of purchase (bearing the date of purchase and Product item serial
number) in order to receive warranty service and, also, deliver or send the Product item,
transportation and insurance prepaid, to an authorized warranty service location. Warranty
service will be provided by MOTOROLA through one of its authorized warranty service
locations. If you first contact the company which sold you the Product (e.g., dealer or
communication service provider), it can facilitate your obtaining warranty service. You
can also call MOTOROLA at 1-800-453-0920 for warranty service location information.
V. WHAT THIS WARRANTY DOES NOT COVER:
a.
Defects or damage resulting from use of the Product in other than its normal and cus-
tomary manner.
b.
Defects or damage from misuse, accident, water, or neglect.
119
c.
d.
e.
Defects or damage from improper testing, operation, maintenance, installation, alter-
ation, modification, or adjustment.
Breakage or damage to antennas unless caused directly by defects in material work-
manship.
A Product subjected to unauthorized Product modifications, disassemblies or repairs
(including, without limitation, the audition to the Product of non-MOTOROLA sup-
plied equipment) which adversely affect performance of the Product or interfere
with MOTOROLA’S normal warranty inspection and testing of the Product to verify
any warranty claim.
f.
Product which has had the serial number removed or made illegible.
Rechargeable batteries if:
g.
1. Any of the seals on the battery enclosure of cells are broken or show evidence of
tampering.
2. The damage or defect is caused by charging or using the battery in equipment or
service other than the Product for which it is specified.
h.
i.
Freight costs to the repair depot.
A Product which, due to illegal or unauthorized alteration of the software/firmware
in the Product, does not function in accordance with MOTOROLA’S published spec-
ifications or the FCC type acceptance labeling in effect for the Product at the time
the Product was initially distributed from MOTOROLA.
j.
Scratches or other cosmetic damage to Product surfaces that does not effect the oper-
ation of the Product.
k.
Normal and customary wear and tear.
VI. PATENT AND SOFTWARE PROVISIONS:
MOTOROLA will defend, at its own expense, any suit brought against the end user
purchaser to the extent that it is based on a claim that the Product or parts infringe a United
States patent, and Motorola will pay those costs and damages finally awarded against the
end user purchaser in any such suit which are attributable to any such claim, but such
defense and payments are conditioned on the following:
a.
b.
c.
That MOTOROLA will be notified promptly in writing by such purchaser of any
notice of such claim;
That MOTOROLA will have sole control of the defense of such suit and all negotia-
tions for its settlement or compromise; and
Should the Product or parts become, or in MOTOROLA’S opinion be likely to
become, the subject of a claim of infringement of a United States patent, that such
purchaser will permit MOTOROLA, at its option and expense, either to procure for
such purchaser the right to continue using the Product or parts or to replace or mod-
ify the same so that it becomes non-infringing or to grant such purchaser a credit for
nextel.com
120
Warranty Information
the Product or parts as depreciated and accept its return. The depreciation will be an
equal amount per year over the lifetime of the Product or parts as established by
MOTOROLA.
MOTOROLA will have no liability with respect to any claim of patent infringement
which is based upon the combination of the Product or parts furnished hereunder with
software, apparatus or devices not furnished by MOTOROLA, nor will MOTOROLA
have any liability for the use of ancillary equipment or software not furnished by
MOTOROLA which is attached to or used in connection with the Product or any parts
thereof.
Laws in the United States and other countries preserve for MOTOROLA certain exclusive
rights for copyrighted MOTOROLA software, such as the exclusive rights to reproduce in
copies and distribute copies of such MOTOROLA software. MOTOROLA software may
be used in only the Product in which the software was originally embodied and such
software in such Product may not be replaced, copied, distributed, modified in any way, or
used to produce any derivative thereof. No other use including, without limitation,
alteration, modification, reproduction, distribution, or reverse engineering of such
MOTOROLA software or exercise or rights in such MOTOROLA software is permitted.
No license is granted by implication, estoppel or otherwise under MOTOROLA patent
rights or copyrights.
121
Limited Warranty
NOTE:
This Warranty applies in Singapore and
the Philippines.
Motorola Communication Products
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:
MOTOROLA warrants the MOTOROLA manufactured iDEN Communication Products
listed below (“Product”) against defects in material and workmanship under normal use
and service for a period of time from the date of purchase as scheduled below:
iDEN Subscriber Digital Mobile and
Portable Units
One (1) Year
One (1) Year
One (1) Year
Product Accessories (manufactured by or
under license from MOTOROLA)
Batteries
Rechargeable Batteries will be replaced during the applicable warranty period if:
a. the battery capacity falls below 80% of rated capacity, or
b. the battery develops leakage.
MOTOROLA, at its option, will at no charge either repair the Product (with new or
reconditioned parts), replace it (with a new or reconditioned Product), or refund the
purchase price of the Product during the warranty period provided it is returned in
accordance with the terms of this warranty. Replaced parts or boards are warranted for the
balance of the original applicable warranty period. All replaced parts of Product shall
become the property of MOTOROLA.
This express limited warranty is extended by MOTOROLA to the original end user
purchaser only and is not assignable or transferable to any other party. This is the
complete warranty for the Product manufactured by MOTOROLA. MOTOROLA
assumes no obligations or liability for additions or modifications to this warranty unless
made in writing and signed by an officer of MOTOROLA. Unless made in a separate
agreement between MOTOROLA and the original end user purchaser, MOTOROLA does
not warrant the installation, maintenance or service of the Product.
MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished
by MOTOROLA which is attached to or used in connection with the Product, or for
operation of the Product with any ancillary equipment, and all such equipment if expressly
nextel.com
122
Warranty Information
excluded from this warranty. Because each system which may use the Product is unique,
MOTOROLA disclaims liability for range, coverage, or operation of the system as a
whole under this warranty.
II. GENERAL PROVISIONS:
This warranty sets forth the full extent of MOTOROLA’S responsibilities regarding the
Product, Repair, replacement or refund of the purchase price, at MOTOROLA’S options,
is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. IMPLIED WARRANTIES, INLCUDING WITHOUT
LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY
LAW. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE,
LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR
SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE
FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.
III. HOW TO GET WARRANTY SERVICE:
You must provide proof of purchase (bearing the date of purchase and Product item serial
number) in order to receive warranty service and, also, deliver or send the Product item,
transportation and insurance prepaid, to an authorized warranty service location. Warranty
service will be provided by MOTOROLA through one of its authorized warranty service
locations. If you first contact the company which sold you the Product (e.g., dealer or
communication service provider), it can facilitate your obtaining warranty service.
IV. WHAT THIS WARRANTY DOES NOT COVER:
a.
Defects or damage resulting from use of the Product in other than its normal and cus-
tomary manner.
b.
c.
Defects or damage from misuse, accident, water, or neglect.
Defects or damage from improper testing, operation, maintenance, installation, alter-
ation, modification, or adjustment.
d.
e.
Breakage or damage to antennas unless caused directly by defects in material work-
manship.
A Product subjected to unauthorized Product modifications, disassemblies or repairs
(including, without limitation, the audition to the Product of non-MOTOROLA sup-
plied equipment).
f.
Product which has had the serial number removed or made illegible.
Rechargeable batteries if:
g.
1. Any of the seals on the battery enclosure of cells are broken or show evidence of
tampering.
123
2. The damage or defect is caused by charging or using the battery in equipment or
service other than the Product for which it is specified.
h.
i.
Freight costs to the repair depot.
A Product which, due to illegal or unauthorized alteration of the software/firmware
in the Product, does not function in accordance with MOTOROLA’S published spec-
ifications or the local type acceptance labeling in effect for the Product at the time
the Product was initially distributed from MOTOROLA.
j.
Scratches or other cosmetic damage to Product surfaces that does not affect the oper-
ation of the Product.
k.
l.
Normal and customary wear and tear.
Exclusion for defects or damage arising from use of the products in connection with
non-MOTOROLA equipment.
V. PATENT AND SOFTWARE PROVISIONS:
MOTOROLA will defend, at its own expense, any suit brought against the end
user purchaser to the extent that it is based on a claim that the Product or parts
infringe a patent, and Motorola will pay those costs and damages finally
awarded against the end user purchaser in any such suit which are attributable to
any such claim, but such defense and payments are conditioned on the
following:
a.
b.
c.
That MOTOROLA will be notified promptly in writing by such purchaser of any
notice of such claim;
That MOTOROLA will have sole control of the defense of such suit and all negotia-
tions for its settlement or compromise; and
Should the Product or parts become, or in MOTOROLA’S opinion be likely to
become, the subject of a claim of infringement of a patent, that such purchaser will
permit MOTOROLA, at its option and expense, either to procure for such purchaser
the right to continue using the Product or parts or to replace or modify the same so
that it becomes non-infringing or to grant such purchaser a credit for the Product or
parts as depreciated and accept its return. The depreciation will be an equal amount
per year over the lifetime of the Product or parts as established by MOTOROLA.
MOTOROLA will have no liability with respect to any claim of patent
infringement which is based upon the combination of the Product or parts
furnished hereunder with software, apparatus or devices not furnished by
MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary
equipment or software not furnished by MOTOROLA which is attached to or
sued in connection with the Product or any parts thereof. In no event shall
MOTOROLA be liable for any incidental, special or consequential damages
arising from any claim of patent infringement or alleged infringement.
nextel.com
124
Warranty Information
Laws in the United States and other countries preserve for MOTOROLA certain
exclusive rights for copyrighted MOTOROLA software, such as the exclusive
rights to reproduce in copies and distribute copies of such MOTOROLA
software. MOTOROLA software may be used in only the Product in which the
software was originally embodied and such software in such Product may not be
replaced, copied, distributed, modified in any way, or used to produce any
derivative thereof. No other use including, without limitation, alteration,
modification, reproduction, distribution, or reverse engineering of such
MOTOROLA software or exercise or rights in such MOTOROLA software is
permitted. No license is granted by implication, estoppel or otherwise under
MOTOROLA patent rights or copyrights.
125
Patent and Trademark Information
This product is protected under one or more of the following patents:
4817157, 4896361, 4857928, 5041793, 5060294, 5066923, 5134718, 5140156, 5239963,
5257411, 5287387, 5265219, 5289504, 5316168, 5317247, 5338396, 5389927, 5406588,
5424921, 5457376, 5460906, 5551063, 5557079, 5596487, 5615412, 5638403, 5559468,
5469465, 5170413, 5140615, 5519730, 5241544, 5584059, 5574992, 5396656, 5487091,
5533004, 5299199, 5343499, 5369501, 5509031, 5515379, 5528723, 5598417, 5066923,
5241650, 5278833, 5359696, 5548631, 5410632, 5440582, 5457735, 5457818, 5471670,
5477550, 5481537, 5566181, 5229767, 5208804, 5295140, 5381449, 5440590, 5467398,
5490230, 5620242, 5623523, 5655913, 5715240, 5771440, 5854578, 5675281, 5721787,
5729539, 5788523, 5869204, 5911124, 5946620, 5949774, 5949821, 5951317, 5987332,
6002948
Additional patents are pending.
© 2001 Nextel Communications, Inc. Nextel, the Nextel logo and all other Nextel product
and/or service names referenced throughout this guide are either a trademark, service
mark or registered trademark of Nextel Communications, Inc. All rights reserved.
MOTOROLA, the stylized M logo and all other trademarks indicated as such herein are
trademarks of Motorola, Inc. ®Reg. U.S. Pat. & Tm. Off. © 2001 Motorola, Inc. All rights
reserved. Manufactured under one or more of the U.S. patents listed in the User’s Guide.
Direct Protect is a trademark of Signal Insurance Company.
Microsoft and Microsoft Internet Explorer are registered trademarks of Microsoft
Corporation.
Netscape Navigator is a registered trademark of Netscape Communications Corporation.
All other product names and services are the property of their respective trademark
owners.
nextel.com
126
Index
Customer Care 3, 4, 99
Numerics
24-hour Clock 63
A
Deleting a Group List 61
Accessing New Messages 67
Accessories 95
Accessory Safety Information 116
Activating Your Greeting Schedule 56
Activating Your i550plus Phone 12
Alert Receipt 90
Detaching the Battery 9
Dialing 31, 35
Direct Dial 32
SM
Alerts 74
Attaching the Battery 9
Automatic Redial 33
Driving Safety Tips 4
B
Back 80
Backlight Timer 85, 90
Batteries 8, 96
Battery Charging Status 10
Battery Strength Indicator Icon 17
Business Networks 71
Emergency 33
Erasing List Entries 30
C
Call Alert Queuing 75
Call Forward Indicator 18
Call Hold 39
F
Future Delivery 59
Call Waiting 42
Caller ID 44
G
Change the Case of the Letter 27
Changing the Display Language 83
Changing Your Password 52
Charge Strength 10
Charging the Battery 10, 95
Cleaning and Drying
Considerations 115
Getting Started 7
Greetings 53, 54, 60
Group Calls 76
Group Lists 60
Group Mode 19, 22
Group-Silent Programming 78
Coverage Areas 13
Creating Group Lists 60
127
Modes and Menus 19
Modifying a Group List 61
Mute 34
H
I
Home 80
Home page 81
N
iDEN Organizer 30
Name Search 32
IMEI number 100
Immediate Forwarding 62
International Calls 34
International Phone Numbers 35
New Text and Numeric Messaging
Nextel Direct Connect 19, 71
K
Keypad Lock 14
Keypad Silence 86
L
Last 10 Numbers Received/Sent 37
M
Making Domestic Phone Calls 31
Making Phone Calls From the Stored
List 32
Menu Options 20
Menus 19
Messages
Ordering Information 4
Over-the-Air Programming 12
Accessing 67
Viewing 67
Messaging
P
Email 69
Password 48
Numeric 66, 69
Operator Assisted 69
Web 68
Changing 52
Patent and Trademark Information 126
Pause Digit Entry 27
Phone Calls 31
Messaging Services 65
Microbrowser 80
Missed Call Indicator 36
Mode 80
Model number 100
Modem 70
Phone Mode 19, 31
Phone Status 13
Placing International Phone Calls 34
Placing/Clearing a Call Alert in the
Queue 75
Modes 19
Plus Dialing 35
nextel.com
128
Index
Privacy 44
Private 58
S
Safety
accessory 116
Private Calls 73
Private ID
Programming Your Own 30
Private IDs
Quickstore 74
radio frequency 109
Safety and General Information 118
Scroll 32
Sending a Call Alert 74
Silence Incoming Group Alerts and
Private Mode 19, 22
Private/Group Mode 71
Private/Group Speaker Indicator 18
Programming Menu 88
Programming Menus Shortcut and
Options 89
Programming Your Own Phone
Number 21
Q
Quick Guide to i550plus Functions 20
Quickstore of Phone Numbers 37
Quickstore of Private IDs 74
Silent Forwarding 62
Speed Dial 33
Starting the Microbrowser 79, 80
Status Light Indicator 13
R
Radio frequency 109
Receiving a Group Call 77
Receiving a Phone Call 36
Receiving Private Calls 73
Receiving/Responding to a Call
Alert 75
Status of Your Connection 13
Stored List 25
Storing Names and Numbers 26
Recording Your Active Greeting 53
Recording Your Name 53
Redial 33
T
Talkgroup
Naming 76
Responding to a Call Alert within the
Time and Date Charts 62
Transferring Calls to Voice Mail 49
Travel Charger 96
Turning Call Waiting Off 43
Turning Your i550plus Phone On/
Off 11
Queue 76
Retrieve Deleted Messages 52
Retrieving a List of Missed Calls 37
Reviewing/Storing/Dialing Received
Calls 37
Reviewing/Storing/Dialing Sent
Calls 38
Two-Way Messaging 65
Two-Way Radio 71
129
Voice Mail
Changing Your Password 52
Indicator 17
Voice Mail Box 47
U
Urgent 58
Using the Private/Group Speaker 72
Using Your Phone as a Modem 70
W
V
Warranty Information 118
Web Messaging on nextel.com 68
Wireless Web Naviation Keys 80
Viewing a Message 67
Viewing a Message Immediately 67
nextel.com
130
Nextel®
iDEN®
Digital Multi-Service Internet-ready Phone
i550plus Phone User’s Guide
@NTN9310A@
NTN9310-A
|