Welcome to Nextel
Thank you for choosing Nextel as your wireless digital
communications provider. The Nextel i390 is one of the most
sophisticated digital cellular phones available today, offering
you a range of unique, state-of-the-art features.
This guide contains all the information you’ll need to take full
advantage of your Nextel Phone service, including:
• Digital cellular calling for crystal-clear connections and
built-in call security.
• Nextel Direct ConnectSM, an exclusive feature that lets you
communicate instantly with one or more co-workers at a
fraction of the cost of cellular.
• Voice Mail to keep you from missing important calls.
• Text and Numeric Paging to help you stay connected —
even when you don’t have time to talk on the phone.
You’ll also find details on other important Nextel features,
like the all-digital national network ... no roaming fees ...
one-second call rounding after the first minute ... flat-rate long
distance pricing anywhere in the continental U.S. ... and no
landline connection charges.
So take a moment to look over your guide. The further you
read, the more you’ll agree that Nextel is the right choice for
you and your business.
For more information about Nextel or to view this guide via
Questions?
Call Nextel Customer Care at 1-800-639-6111,
or dial 611 on your Nextel Phone.
1
Getting Started
Getting Started
Attaching your Battery
Flashing Red:
Solid Red:
Your phone is signing on to the Nextel
National Network. Please wait.
Engraved Arrows
To attach the charged battery to your
portable phone, align the battery with the
engraved arrows on the phone. Slide the
battery upward until you hear a click.
Your phone cannot sign on. Keep your
phone on and it will continue trying to
register every two minutes. If this continues
for 15 minutes or longer, call Nextel Customer
Care at 1-800-639-6111.*
Detaching your Battery
To detach the battery, pull back on the release
button near the top of the battery and slide the
battery downward.
Flashing Green:
Solid Green:
Your phone is ready to use. You’re on the
Nextel National Network!
Your phone is currently being used. Check
to make sure you’ve hung up by pushing the
button once.
Turning your phone ON or OFF at the
touch of a button!
* If you are not in a coverage area, you will also see a solid red light.
Once your battery is fully charged, turn on your Nextel Phone
by simply pressing the
button once. A set of symbols and
squares will appear briefly on your display, followed by the
message “Please Wait” and your phone number.
HINT: In the upper-right corner of your phone’s display screen,
you will find your battery strength indicator
that shows the
remaining charge in your battery. Three bars mean your battery
is fully charged. The symbol will flash when you have less than
five minutes of talk time and your phone will chirp.
Within several seconds, your phone will sign on to the Nextel
National Network and “Phone Ready” will appear in the display
area. Now you’re ready to make and receive calls!
Turning your Nextel Phone off is as easy as turning it on.
As you turned on your Nextel Phone, you may have noticed
Just press and hold the
button until the phone displays
a light flashing next to the
button. It’s an indicator that
“Powering Off”. That’s all there is to it! (Don’t forget to
switch or recharge your battery if necessary.)
shows you the status of your connection at a glance.
HINT: In the upper-left corner of your phone’s display screen,
you will see an indicator
that shows the signal strength.
An antenna and six bars mean you have a strong, clear signal.
4
5
Getting Started
Getting Started
6. Once the name is entered, press
under “Store.”
Making and receiving calls is simple!
Here’s how ...
7. Enter the Phone List number you want for this number
or accept the default number that is displayed.
Making a call
8. Press
9. When you have entered all the new numbers that you
want, press under “Exit.”
under “Store.”
To make a call, use the keypad to dial the phone number.
Be sure to use 1 + area code when placing calls outside your
local calling area. If you make a mistake, use the
key to
10. Press “Exit” again to return to the “Phone Ready” screen.
move back one digit, or press the
start over. When you’re finished, press
key under “Cancl” to
to make the call.
You can also edit or erase a Phone List entry. Here’s how:
To end a call, press
.
1. Press
2. Press
,
,
,
.
Receiving and ending a call
under “Ok.”
3. To edit, press
once. To erase, press
twice.
When your Nextel Phone rings, your screen will display
“Incoming Phone Call.” To answer the call press , any key
0 through 9, or . Press to hang up.
4. Follow the prompts on the phone.
Simple steps for programming your Nextel Phone List
In addition to dialing directly, you can program your Nextel
Phone with the names and numbers of up to 100 people you call fre-
quently. To set up your names and numbers, just follow the sim-
ple steps below.
1. Press
2. Press
3. Press
,
,
,
.
under “Ok.”
under “Ok” to add entry.
under “Store.”
4. Enter the number and press
5. Enter the name you want associated with this number.
For example, to enter the name Tim:
• For the letter T, press the
key once.
• Press the key to move to the next letter.
• For the letter I, press the
I blinks on the display.
key three times until the
key once.
• Press the
key to move to the next letter.
• For the letter M, press the
6
7
Getting Started
Getting Started
Selecting call notification
Phone List dialing made easy!
Choose from nine ring styles
To find the name or number you want to call, start
from the “Phone Ready” mode and ...
With your Nextel Phone, you even have a choice on how you’d
like to be notified of incoming calls. Your Nextel Phone features
nine selectable ring styles.
Press the
keys to scroll through your pre-
and
programmed list of names/ numbers. (Press
the call.)
to place
1. Press
,
,
,
to quickly access the
Programming Menu item for ring style selection.
The display will show your current selection.
Or, press the
then press the
key until you see the “Name” option,
under “Name.” On the numeric keypad,
press the first letter of the person’s name you wish to call.
Continue to press the key to select the desired letter. Then
2. Press
3. Press the
under “Ok.”
and
keys to scroll through the
and
press the
(Press
keys to scroll through the list.
to place the call.)
and
available ring styles. Then, press the volume
keys on the side of your phone to listen to your
selected ring style.
Or, press the
key until you see “Spd#.” Then press
under “Spd#” and enter the speed dial number you
assigned (1-100). (Press to place the call.)
4. Press
shown in your display or press
to leave the ring style unchanged.
under “Ok” to select the current ring style
under ‘“Cancl”
Save time with Last Number Redial.
5. Press “Exit” after you select one of the options.
If you ever need to redial the last number you called, just press
.
System busy? Just use Automatic Redial!
If you ever receive a “System Busy, Try Later” message on your
Nextel Phone, simply press
and it will automatically redial
the last number you dialed. When you hear a ring, you will know
your call is going through.
HINT: To adjust the volume of your earpiece, use the buttons
on the side of your Nextel Phone. The top button increases the
volume and the bottom one decreases it.
EXTRA HINT: These buttons can also be used to adjust the ring
volume when you’re receiving a call. For further information on
setting your ringer volume, please refer to the Programming
Menu section.
8
9
Getting Started
GettingStarted
Or ...
Changing the display language:
If you know the number of the item you wish to select, you can
enter the number directly, without scrolling.
Choose from English, Spanish or Portuguese!
You can customize your Nextel Phone to display menus in English,
Spanish or Portuguese (the built-in default setting is English).
To set or change the display language:
Select Programming Menu Items
1 Own phone number
(Displays your Nextel phone number.)
1. Press
,
,
,
to quickly access the
Programming Menu item associated with multi-language
support.
2 Store Private ID
(Displays your Private ID.)
2. Press
under “Ok.”
20 Program Phone List
21 Program Private Calling List
22 Program Talk Group Names
30 Ringer Volume
3. Press
4. Press
or
to scroll through the language options.
under “Cancl” at any time to retain the
current language selection.
Or ...
31 Set Ring Style
Press
under “Ok” to select the language shown on
32 Mail Volume
the display. The text will immediately change to your
selected language.
33 Earpiece Volume
34 Keypad Volume
35 Speaker Volume
36 Speaker Volume Set Tone
37 Silent Group
5. Press
under “Exit” (or “Salir” in Spanish or “Sair”
in Portuguese) to exit this mode.
Note: If an incorrect language is selected, press
and follow the directions above.
Using the Programming Menu to personalize your phone
70 Language
Your Nextel Phone has arrived with items already pre-programmed.
If you want to make changes to your pre-programmed items,
access your program menu:
For additional Programming Menu items, please refer to the
enclosed Motorola Getting Started Guide.
1. Press the
2. Press
key until you see “Prgm.”
under “Prgm.”
3. Press
under “Ok.”
HINT: You can enter
,
to easily access the
Programming Menu and follow the simple steps above.
4. Press
or
to scroll through programming items.
Once you reach the desired item, press
option you want to select.
under the
10
11
Digital Services
Digital Services
More features to make calling even easier!
To forward calls, press
then press
calls forwarded, press
under “Exit.” Your calls will now be forwarded to the number
until “Forwd” is on the display,
. Next, enter the number where you want your
under “On” and then press
The following features have been included in your digital
Nextel Phone to make it even simpler to place and receive
calls — and they can save you time and money.
you’ve indicated and you will see the
on your screen.*
Call Waiting keeps you from missing calls when you’re
already on the phone
To stop forwarding calls, press
until “Forwd” is on the
display, then press
under “Forwd.” Next, press
under
Nextel Call Waiting is similar to traditional call waiting services
that let you switch between calls. It is always ON unless you
turn it OFF for a specific call. To turn Call Waiting OFF, press
“Off” and then press
under “Exit.” That’s all there is to it!
* In addition, you can decide to only forward calls if your phone is busy, there is no answer
or if your phone is off. Be advised however, that in these cases, calls have been preset to
go to your Voice Mailbox. Changes may lead to lost messages. See the enclosed Motorola
Getting Started Guide for information on activating these features.
until you see “Wait,” and then press
under “Wait.”
Press
under “Off” and Call Waiting will be disabled for one
call — but will automatically reset to ON after that call.
Additionally, Call Forwarding can only be activated or modified while in a coverage area.
When you hear the Call Waiting tone alerting you to an
incoming call, your display will read “Accept Call?”. Press
HINT: A Call Forward
on your Nextel Phone display
under “Yes” to accept the call, or press
you’re a Voice Mail customer the call will be forwarded to your
Voice Mailbox.* To switch between calls, press under
under “No”. If
indicates when incoming phone calls are being forwarded.
“Hold.” This allows you to move between the two calls.
Note: You can only have two active calls at one time. All
additional calls will go directly to Voice Mail, if you’re a
Voice Mail customer.
Call Hold gives you added convenience
When you’re already on the phone, you can place a call on
hold, simply by pressing
under “Hold.” Do the same
thing again to remove a call from hold.
Call Forwarding lets callers reach you wherever you are
With Nextel Call Forwarding, incoming calls are forwarded to
the number you specify ... to be answered by you, someone else
or your Voice Mail.
12
13
Digital Services
DigitalServices
Caller ID* from Nextel allows you to:
Voice Mail and Paging: these integrated
Nextel services provide added flexibility!
1. Identify important calls before you answer.
With Caller ID, your Nextel Phone automatically displays the
phone number and/ or name of the person calling unless
blocked by the caller.
Nextel Voice Mail
Your Nextel Phone has a powerful and easy-to-use Voice Mail service
that takes messages when you are unable to answer your phone. For
further information on Voice Mail, please refer to the enclosed Voice
Mail brochure.
2. Better manage your time.
You decide which calls are essential and therefore, take only the
calls you want.
Whether you’re on another call with an important client ... you’ve
turned your phone off ... or you’re traveling out of the Nextel coverage
area, you can be sure you’re still getting all your important calls.
3. Manage your communications more effectively.
From now on, it’s your choice whether to take a call
right away or let it roll to Voice Mail.**
Setting Up Your Voice Mailbox for the First Time
* Caller ID is not currently available in all areas.
** Purchase of Nextel Voice Mail required for this feature.
Accessing the Voice Mail Service for the First Time is easy.
From a regular phone:
Display Caller’s Name
1. Dial your Nextel Personal Telephone Number (PTN).
To display a caller’s name on your Nextel Phone, simply
program your phone list with the caller’s 10-digit regular phone
number 703-555-9999 or their 11-digit Nextel mobile number
1-703-555-9999.
2. A greeting will play. During the greeting press the
key.
3. The system will prompt you to “Please enter your password”.
• Enter your 7-digit Nextel phone number. This is your
temporary password.
Maintain your privacy with Per-Call and Per-Line Blocking
4. Follow along with the tutorial to:
• Create a 4-7 digit password
• Record your name
Nextel Communications provides you two no-charge methods
to prevent those you call from seeing your number on their own
Caller ID displays.
• Record a greeting (see Sample Greetings)
Per-Call Blocking lets you selectively block delivery of your
phone number to other Caller ID units. Activate free Per-Call
Blocking by dialing *67 before dialing the call.
From a Nextel phone:
1. Dial your Nextel Personal Telephone Number (PTN).
2. The system will prompt you to “Please enter your password”.
• Enter your 7-digit Nextel phone number. This is your
temporary password.
Per-Line Blocking lets you permanently block delivery of
your phone number on every call you make. You can disable
this feature on a per-call basis by dialing *82 before the call.
This feature must be ordered from Nextel.*
3. Follow along with the tutorial to:
• Create a 4-7 digit password
• Record your name
911, 800, 888, and 900 phone numbers cannot be blocked.
• Record a greeting (see Sample Greetings)
* To get your company’s line automatically blocked on every call, send a letter requesting
Per-Line Blocking on company letterhead to: Nextel Communications, Caller ID,
6575 The Corners Parkway, Norcross, GA 30092. Please include your account number
and the names and numbers of the phones you wish blocked.
Note: Be sure to listen all the way through the tutorial to the
point that you hear the system say, “Enjoy using Nextel Voice
Mail”. Your mailbox set-up is complete.
14
15
Digital Services
Digital Services
Sample Greetings
Retrieving New Voice Mail Messages
1. For Voice Messages Only
Your Nextel Phone will alert you each time you receive a new
Voice Mail message.
Hello, you’ve reached _________. I’m sorry I missed your
call. If you leave a message at the tone, I’ll return your call
as soon as possible. If you would like to bypass this greeting
in the future, press pound. Thank you for calling.
When you receive a new Voice Mail message,
your Nextel Phone will:
• Display “New Voice Mail Waiting” on the screen
(Urgent messages will read “Urgent”).
2. For Voice and Numeric Messages
Hello, you’ve reached _________. I’m sorry I missed your
call. To leave a numeric page, press 1. To leave a Voice Mail
message, wait for the tone and then record your message.
I’ll return your call as soon as possible. If you would like to
bypass this greeting in the future, press pound. Thank you
for calling.
• Flash the
at the top of your screen.
• Issue a mail alert ring, every 30 seconds. (To adjust
the volume of the alert ring, press
.
,
,
,
Then use the volume control buttons on the left side of your
phone to increase or decrease volume or turn it OFF com-
pletely, and press
under “Exit.”)
3. For Voice, Numeric and Operator Assisted* Messages
To listen to a message now, press
enter your password when prompted.
under “Dial” and
under “Exit.” This
Hello, you’ve reached _________. I’m sorry I missed your
call. To leave a numeric page, press 1. To leave a text page,
press 2. To leave a Voice Mail message, please wait for the
tone and then record your message. I’ll return your call as
soon as possible. If you would like to bypass this greeting
in the future, press pound. Thank you for calling.
To listen to the message later, press
will clear the display and the
will stop flashing, but will
remain on the screen to remind you of your new message.*
* New message indicators can appear while you are on a call. If this happens,
follow the steps outlined in this section.
* This option is available only to subscribers with Operator Assisted Paging.
NOTE: For more information about text and numeric paging, refer to Nextel’s
Text and Numeric Paging brochure enclosed.
Saving and Deleting Messages
Accessing the Voice Mail Service After Set Up
After you have listened to a message, you can:
To access the Voice Mail service from a regular phone, follow
the dialing instructions under “Setting Up Your Voice Mail for
the First Time”.
• Press
• Press
to delete a message.*
to save a message.
To access the service from your Nextel Phone:
If you do not save or delete the message, it will remain as a
new message in your mailbox for 30 days.
1. Press
2. Press
3. Press
below “Mail.”
below “Voice.”
below “Dial.”
* To retrieve a message after you have deleted it, press
,
. This will recover
ALL deleted messages. Caution: you can only recover messages deleted during
your current Voice Mail session. Once you exit the session, you cannot recover a
deleted message. In addition, you may save or delete a message while the message
is still playing.
HINT: In order to access your messages from your Nextel Phone,
you must have received at least one Voice Mail message. Dial
your Nextel number from a regular phone and leave yourself a
message to try it.
16
17
Digital Services
Digital Services
Viewing Messages in Your Mailbox
Enjoy the added convenience of
Nextel Paging!
To see how many new and saved messages you have in
your mailbox:
Text and Numeric Paging
• Press
under “Mail,” then press
under “Voice.”
Your Nextel Phone also offers Text and Numeric Paging built
right in! So whether you’re in a client meeting and can’t be
interrupted by phone calls, or you just need to know about a
last-minute location change for your 1:00 meeting, you’ll be able
to retrieve and respond to pages from your Nextel Phone —
at the touch of a button.
The screen will indicate the total number of messages in
your box, as well as the number of new messages. An
indicates at least one urgent message.
• Press
under “Dial” to retrieve your messages.
Exiting out of Voice Mail
Best of all, your Nextel service will even store your messages
while you’re outside the coverage area (for example, when
you’re on an airplane), and deliver them to you as soon as you
come back into coverage!
After you have accessed your Voice Mailbox, press
Voice Mail and end your call.
to leave
Retrieving new Pages
For any Voice Mail questions,
call Nextel Customer Care at
1-800-639-6111, or dial 611 on your
Nextel Phone.
Your Nextel Phone will alert you each time you receive new
“Message Mail,” that is, a new text or numeric page. Your
Nextel Phone will:
• Display “New Mail Read?” on the screen.
• Flash the
at the top of your screen.
• Issue a mail alert ring, every 30 seconds. (To turn your
alert ON/ OFF or UP/ DOWN, press
,
,
,
.
Then use the volume control buttons on the left side of
your phone to increase or decrease volume or turn it OFF
completely, and press
under “Exit.”)
HINT: When you have received new pages, you will see a
on your Nextel Phone display that indicates you have new text or
numeric pages in your mailbox.
18
19
Digital Services
Digital Services
What to do if your mailbox is full
To view the message now, press
under “Now.” The
screen will briefly display the number of new and saved
messages. Then your first message will appear on the screen.
If your paging mailbox is full, your Nextel Phone will display
the message “Mail Waiting, Memory Full.” Until you delete
some of your saved or unread pages, no new pages can be
received. The Nextel Phone will store 16 pages at a time.
Press
under “Read” to view the entire message.
To view the message later, press
under “Later.” This
will disappear, and the will
will clear the display, the
Sending Messages from the Internet
If you have access to the Internet, then you can send a text or
numeric page.
stop flashing, but will remain on the screen to remind you of
your new message.
Viewing your Text and Numeric Pages
A PAGE”. Enter the recipient’s 10-digit Nextel telephone number
in the “To” field, type a message in the box provided (up to
140 characters) and click “SEND”. You can also send a group
page to up to six Nextel users at one time.
To see new and saved text and numeric pages in your mailbox:
• Press
under “Mail,” then press
under
“Mesg.” The screen will indicate the number of saved
and new messages in your box, and the first message will
then appear.*
E-Mail Paging - Use any Internet e-mail software to write a 140
character message and address it to the recipient’s 10-digit number
at @page.nextel.com (example: 7035551234@page.nextel.com).
• Use the
messages.
keys to see the beginning of multiple
Ordering Nextel’s Paging Access options
• Press
Press
under “Read” to begin viewing a message.
under “More” to continue viewing the entire
Nextel also offers Operator-Assisted Paging for a low monthly
fee. And, our exclusive NexNoteTM software lets you compose
and send messages to another Nextel subscriber from your
computer.
message. You now have the option to save or erase the
message you just viewed.
* If you do not have any new or saved messages, the screen will read “No Mail” and
return to the “Phone Ready” screen.
To order Paging Access options,
call Nextel Customer Care at 1-800-639-6111,
or dial 611 on your Nextel Phone.
Saving and deleting messages
After you have read a message, you can:
• Press
• Press
under “Erase” to delete the message.
under “Save” to save the message.
TM
To order NexNote paging software, call
Nextel Accessories at 1-800-914-3240.
Messages that are not deleted will remain in your mailbox until
you choose to delete them.
Save time with Auto Call Back
To automatically dial a number contained in a text or numeric
page, just press
. If the page you received contains two
numbers, Auto Call Back will dial the last number.
20
21
Nextel Direct ConnectSM
Nextel Direct ConnectSM
Introducing Nextel Direct ConnectSM.
Finally, press and hold the Push-To-Talk (PTT) button on the side
of your phone, wait for the chirp and speak into the mouthpiece.
Release the PTT button to listen.
The revolutionary way to communicate
with your co-workers and clients ...
and save!
When you receive a Private Call, you’ll hear a single alert
tone (the number of the caller will be displayed or the name of
the caller if it is programmed in your calling list) and the call will
start. To speak, press and hold the PTT button, wait for the tone,
then speak. When you’re finished speaking, release the PTT
button and listen for a response.
Say you want to talk to a co-worker right away, but you don’t
want to page him or leave a lengthy message. With Nextel
Direct Connect’s Private Call feature, you can find him
wherever he is.
Use Nextel Direct ConnectSM Private Call Alert to let
someone know you need to talk
Or maybe you need to communicate a last-minute schedule
change to your sales people ... all 100 of them. It’s easy with
Nextel Direct Connect’s Group Call. This 2-way feature lets
you contact all of them at once!
Call Alert lets you privately page an individual by sending an
audible alert. You’ll want to send a Call Alert when the person
you need to talk to is not expecting your call and you don’t
want to disturb them. Plus, you can use Call Alert at no cost
to contact another Nextel Direct ConnectSM subscriber and avoid
airtime charges.
With Nextel, you can make either a Private Call or a Group
Call for a fraction of the cost of cellular.
Use Nextel Direct ConnectSM Private Call
to call just one person.
To send a Call Alert, press
until you see “Prvt Ready”.
Then press under “Alert.” Enter the private ID or scroll to
A Private Call is a one-to-one communication between you and
someone else on another Nextel Phone. You’ll want to make a
Private Call if you need to talk to someone in your local calling
area and don’t want to page him or leave a message that might
not be retrieved for hours.
the person you want to alert with the
the PTT button to send the Call Alert.
keys and press
When you receive a Call Alert, you’ll hear a brief alert tone,
and the name or number of the caller will be displayed. Simply
press the PTT button wait for the tone and speak; release it to
Making and receiving a Private Call*
listen. Press
under “Clear” to clear a Call Alert.
To make a Private Call to another Nextel subscriber, simply
Note: Until the Call Alert is cleared or returned, you will be
blocked from receiving any additional Nextel Direct ConnectSM
calls. In addition, your alert will continue to sound until it’s
cleared or answered.
press
until you see “Prvt Ready” (if names and numbers
have been pre-programmed, you will see a programmed name
or number), then dial the private ID or scroll using the
keys to the Private Call ID of the person you want to reach.
Note: Multiple Private Call alerts will be stacked in your phones
queue. For further information, see the Call Alert Stacking sec-
tion in the Motorola Getting Started Guide.
* Nextel Direct ConnectSM is only available in your local coverage area.
22
23
Nextel Direct ConnectSM
Nextel Direct ConnectSM
SM
Simple steps for programming your Nextel Direct
ConnectSM Private Call calling list
Use Nextel Direct Connect Group
Call to call your team.
Every Nextel subscriber has a unique identification number
up to 5 digits in length specifically for this service. We refer
to them here as IDs. If you’d like to create a private calling
list — here’s how:
Much simpler than setting up a conference call, a Group
Call allows you to instantly communicate with members of a
selected group — a pre-defined set of individuals who share
a common communication need. Nextel calls this group a
“TalkGroup.” Groups appear on your display as names or
numbers, for example, SALES TEAM or Talkgrp5. You’ll
want to make a Group Call if you want to talk to more than
one person at the same time.
1. Press
2. Press
3. Press
,
,
,
.
under “Ok.”
under “Ok” to add entry.
4. Enter the ID (up to 5 digits) and press
under “Store.”
Either your Sales Representative or Nextel Customer Care
(1-800-639-6111) can help you set up your “TalkGroups.” Once
they have given you your “TalkGroup” number, you can name
5. Enter the name you want associated with this ID and
press
under “Store.” For example, to enter the
name Tim:
the list by dialing
,
,
,
. Then follow the
Private Call calling list instructions on page 24.
• For the letter T, press the
key once.
To make a Group Call, press
until you see “Group Ready”
• Press the key to move to the next letter.
(if group names and numbers have been pre-programmed, you
will see the first programmed group name), then enter or scroll
to the Group Call ID of the group you want to reach. Finally,
press and hold the PTT button on the side of your phone, wait
for the chirp and speak into the mouthpiece. Release the PTT
button to listen.
• For the letter I, press the
the I blinks on the display.
key three times until
• Press the
key to move to the next letter.
• For the letter M, press the
6. Once the name is entered, press
key one time.
under “Store.”
When you join a Group Call, you’ll be able to hear everything
that’s being said in your call.
7. When you have entered all the new IDs that you want,
press under “Exit.”
1. To join a Group Call, press
“Group Ready.”
until you see
8. Press “Exit” again to return to the previous screen.
2. Press
to scroll to the “TalkGroup” number
You can also edit or erase a Private Call calling list entry.
Here’s how:
you’d like to access.
3. Press the
under “Ok.”
1. Press
2. Press
,
,
,
.
4. Press the PTT button to speak and release it to listen.
On a Group Call, anyone can talk, but only one at a
time. To end a Group Call, press any key other than
the PTT button.
under “Ok.”
3. To edit, press
once. To erase, press
twice.
4. Follow the prompts on the phone.
24
25
Nextel Direct ConnectSM
Useful Information
All the convenience of a speaker or a private phone
Enjoy quality digital Nextel service with
NO ROAMING CHARGES!
Your Nextel Phone acts like a phone or speaker with Nextel
Direct ConnectSM. If the Group/ Private Speaker is set ON,
all incoming audio will be heard through the speaker. This
is helpful in monitoring group activity.
Nextel’s all-digital National Network is constantly expanding.
We currently provide quality service in over 400 cities throughout
the U.S. and Canada. So whether you’re located in New York or
Miami ... whether you travel to Dallas or Chicago ... or whether
you’re relocating to Denver or San Diego, you’ll be sure to have
crystal-clear Nextel digital service every time.
If the Group/ Private Speaker is set OFF, a brief alert tone
will notify you of activity within the Group or Private Call.
Incoming audio will be heard through the earpiece, allowing
you to have private conversations.
Of course, no matter where you go on the Nextel National
Network, you’ll always take your digital services and low home
market rates with you ... with no roaming charges. So if you
travel to San Francisco, every local call you make there would
be billed as a local call by Nextel. You’d only pay long distance
for calls you make to locations outside the local San Francisco
calling area!
Press
to turn the Group/ Private Speaker on or off.
Software for programming your call lists
For help in programming, Nextel’s software, iDEN Organizer,
allows you to program names, phone numbers and Nextel
Direct ConnectSM IDs using your computer.
Add to that flat-rate long distance pricing and one-second call
rounding after the first minute and you’ll see how your savings
can really add up.
HINT: A Group/Private Speaker
on your Nextel Phone
display indicates that the Group/Private Speaker is OFF and audio
will be heard through the earpiece.
26
27
Useful Information
Useful Information
Understanding your Nextel billing
statement.
More helpful information about your bill.
Account and Service Summaries
At Nextel, our goal is to provide a billing statement that gives you
the information you want efficiently, clearly, and easily ... and
can help you manage your communications expenses, with
the flexibility to meet your changing business needs.
The Account Summary itemizes payments, adjustments, taxes
and other charges not associated with a specific category of
service. It provides this information for your entire account.
Detailed information about the services you used follows the
Account Summary. Services are grouped by category, with
Digital Cellular service listed first, followed by Nextel Direct
ConnectSM, Voice Mail and Text and Numeric Paging. Reporting
for each service category begins by showing activity for all the
lines or subscribers on your account. The same information is
then broken down for each subscriber individually.
Take a look at the billing information on the next 5 pages.
It should help make reading your bill fast and simple. But if
you have questions or need more information once you receive
your bill, please call Nextel Customer Care at 1-800-639-6111.
The first page of your bill, represented on the following
pages, begins with a Summary of Account Activity, which
highlights your credits and charges for the month in a single,
easy-to-skim section.
If you begin a service, add a service or change your rate plan
in the middle of the month, the pro-rated charge for that part
of the month will also be included in this section of the bill.
The back of the first page contains helpful information
about how to interpret your bill. There’s a guide to help
you locate important information, with some reminders on
how the bill works. At the bottom of the page is the credit
card payment form. To pay by credit card, just fill out the
information requested.
Call Detail
Access charges, feature charges, airtime charges and call detail
are all provided by subscriber.
Nextel Direct ConnectSM
Helpful summary information about access and usage charges
is provided based on your rate plans. Detailed information
makes it easier for you to track your Private and Group Calls.
28
29
Useful Information
Useful Information
1 Your account number appears at the top of each page.
Be sure to have this number handy whenever you call
Nextel Customer Care.
Page 1 of your Nextel bill.
Page 1
2 Your activity for the month is summarized in eye-catching
Account Name
Account Number
0010001000 -5
Invoice Date
boxes at the top of the page.
1
XYZ Company
Multi-Unit
For Billing Inquires
Call 1-800-639-6111
Feb 28, 1997
PREVIOUS
BALANCE
PAYMENTS
RECEIVED
PAST DUE
BALANCE
LATE PAYMENT
CHARGES
MONTHLY
CHARGES
TOTAL
AMOUNT
CREDITS
2
3 The Summary of Account Activity lists your payments and
charges for the month. Charges are organized by service
type: Digital Cellular, Nextel Direct ConnectSM, Voice Mail
and Text and Numeric Paging. The detailed information in
the rest of your bill is arranged in the same logical order.
1834.17
-1834.17
-5.45
0.00
2812.98
2807.53
-5.45
SUMMARY OF ACCOUNT ACTIVITY
Amount
1834.17
-1834.17
-5.45
Total
Previous Balance
Payments
Adjustments
Balance Forward
thru 02/28/97 Thank You
-5.45
Late Payment Charges
0.00
Monthly Service:
Usage Charges:
1543.00
3
5
4 The total balance due for the month is easy to find in these
DIGITAL CELLULAR
328.50
275.00
10.00
NEXTEL DIRECT CONNECT
VOICE MAIL
TEXT & NUMERIC PAGING
locations on the body of the bill and on the remittance form.
40.50
Other Charges:
Equipment
Other Charges and Credits
Taxes
199.00
25.05
391.93
Total Current Charges
2812.98
5 The date your balance is due also appears in the body of the
4
TOTAL BALANCE DUE
by Mar 15, 1997
2807.53
bill and on the remittance form.
SPECIAL MESSAGES
Nextel is the nation's leading provider of fully integrated wireless communications and has built the
largest guaranteed all digital wireless network in the United States providing Digital Cellular,
Direct Connect, Voice Mail and Text and Numeric Paging.
SM
6
7
6 Look here for special messages, including up-to-date
information about our services and promotions that we
think you’ll find interesting.
Please detach and return this portion with your payment
Account Name
Account Number
0010001000 -5
Invoice Date
Feb 28, 1997
XYZ Company
Nextel Communications
1505 Farm Credit Drive
McLean, VA 22102
7 Detach and return the remittance form at the bottom of the
page when you pay your bill. If you want to pay by credit
card, just check the box on the remittance form and fill in
the information requested on the reverse side.
Total Amount Due By
Total Amount Due
Amount Paid
5
4
03/15/97
2807.53
TO PAY BY CREDIT CARD
Check here and complete the
information on the reverse side.
XYZ Company
ATTN: Accounts Payable
1234 Street Name
Orlando, Fl 32751
Nextel Communications, Inc.
1505 Farm Credit Drive
McLean, VA 22102
Please Note: All examples used are illustrations. Individual customer charges and services will vary.
30
31
Useful Information
Useful Information
1
2
Your regular monthly access charges are displayed first. When you
begin a service, add a service, or change your rate plan, your first bill
may show two charges: for the period from the first day of service
to the beginning of your billing cycle and for your regular billing
cycle. This is shown in the “Performance 50” example here. If you
discontinue a service before the month is over, you will be credited
for any advance payment.
Account and Services Summaries.
Page
2
Account Name
Account Number
0010001000 -5
Invoice Date
Feb 28, 1997
For Billing Inquires
Call 1-800-639-6111
XYZ Company
Multi-Unit
Account Summary
Adjustments
Page
3
The Airtime Charges section details your use of the plans you have
selected. This information shows how charges are accrued and will
help you evaluate whether your plan is really the right one for you.
02/28/97
Account Name
Account Number
Invoice Date
Feb 28, 1997
Total Adjustments
Payments
02/05/97
For Billing Inquires
XYZ Company
Multi-Unit
Call 1-800-639-6111
0010001000 -5
02/06/97
02/28/97
DIGITAL CELLULAR Summary
Total Payments
Equipment
Rate
Amount
Total
3
4
Because we round the length of digital cellular calls to the second
(after the first minute), call times are shown to the minute and second.
Monthly Access Charges
02/28/97
02/17/97
02/15/97-02/28/97
Performance 50
1
1
2
Unit
Unit
Unit
Unit
40.00
40.00
60.00
99.00
20.00
40.00
120.00
1188.00
03/01/97-03/31/97
03/01/97-03/31/97
03/01/97-03/31/97
Performance 50
Performance 100
Performance Plus 250
1
Total Equipment
12
Other Charges and Credi
Total Access Charges
1368.00
5.90
02/28/97
02/28/97
Monthly Feature Charges
03/01/97-03/31/97
Specific calls for each line number are detailed in this section, so
that you can better manage the calls that are made and received
on your account. The number placing the calls is clearly indicated
in the heading.
Total Charges and
Call Forwarding
2
Units
Units
2.95
5.90
Taxes
Total Feature Charges
Other Charges and Credits
1
03/01/97
03/01/97
Activation Charge
Promotional Airtime
50.00
50.00
-24.95
Total Other Charges and Credits
25.05
Total
Min: Sec
Airtime Charges
Number
of Calls
Average
Call Time
Plan
Min: Sec
Billable
Total
Charge
2
Total Taxes
Min: Sec
Rate
Usage Charges
Performance 50
03/01/97-03/30/97
Performance 100
03/01/97-03/30/97
Performance Plus 250
03/01/97-03/30/97
25
32
3:03
76:15
200:00
3460:00
50:00
200:00
26:15
0:00
0.40
0.35
0.30
10.50
0.00
5
Calls made on the Nextel National Network are clearly identified
in the Description column. Nextel National Network calls have no
incremental roaming or service charges.
3
6:15
865
4:00
2400:00
1060:00
318.00
Total Cellular Charges
Page
6
Account Name
Account Number
0010001000 -5
Invoice Date
Feb 28, 1997
For Billing Inquires
Call 1-800-639-6111
XYZ Company
Multi-Unit
6
7
8
9
Because we round the length of digital cellular calls to the second
(after the first minute), call times are shown to the minute and second.
Detail of Call Charges (407-555-0001)
4
Desc
5
6
Airtime
Charge
Long Total
Line Date
Time
Call To
No Called
Per
Min:Sec
Dist
Charge
1
2
3
4
5
6
7
8
02-01 07:45P
Orlando
Dir Assist
San Diego
Orlando
Washington
Miami
FL
FL
407-555-1111
411
CW
O
P
P
P
P
P
O
P
3:05
1:00
1.08 PA
0.35 PA
4.87 PA
4.42 PA
2.60 PA
11.56 PA
0.75 PA
3.83
0.46
0.75
2.09
1.89
1.11
4.95
0.32
0.00
0.46
0.75
2.09
1.89
1.11
4.95
0.32
3.83
02-02 08:12A
02-03 08:15A
02-07 09:53A
02-07 10:17A
02-07 10:20A
02-09 12:01A
02-09 1100A
For calls marked with PA, airtime charges are included in your
plan’s access charge; all you pay for is the long distance charge.
CA 619-555-1113
13:55
12:37
7:25
FL
DC 202-555-1115
F305-555-1116
407-555-1114
NN
NN
NN
NN
33:01
2:08
7
Atlanta
GVoice Mail
F407-555-1118
Orlando
1056
Calls made to access Voice Mail or to Nextel Customer Care are
clearly indicated on the bill.
For Nextel Direct ConnectSM, you can quickly check the number
of sessions, average group size and average session time for
each of your plans.
Page 10
Account Name
Account Number
Invoice Date
Feb 28, 1997
For Billing Inquires
Call 1-800-639-6111
XYZ Company
Multi-Unit
0010001000 -5
NEXTEL DIRECT CONNECT Summary (All Units)
Rate
Amount
175.00
Total
Monthly Access Charges
03/01/97-03/31/97
Basic
5
Units
35.00
Total Access Charges
175.00
9
Number of
Sessions
Average
Average
Total
Plan
Min: Sec
Billable
Min: Sec
Total
Charge
Group Size Session Time
Min: Sec
Rate
8
10 Here are the minutes and seconds that are included in your rate plans.
Usage Charges
Basic
03/01/97-03/30/975084:001600:00125:00350:00.1035.00
0
Performance Plus 250
03/01/97-03/30/97
11 This section gives you detail about Nextel Direct ConnectSM Private
Calls (by unit or member), the number of messages initiated and
billable time.
100
9
6:00
5400:00
3000:00
2400:00
.10
240.00
NEXTEL DIRECT CONNECT Detail (Fleet 00050)
Rate
Amount
175.00
Total
Monthly Access Charges
03/01/97-03/31/97
Basic
5
Units
35.00
Total Access Charges
175.00
Usage Charges
12 Here you will find Group Call usage information, allocated by
Basic
Private Call Usage
#
of Msgs.
Billable
Member ID
Initiated
Min:Sec
“TalkGroup.”
1111
1112
1113
1114
14
22
9
225:00
400:00
175:00
250:00
1050:00
850:00
200:00
.
10
16
Total Minutes
Less Minutes Included in Plan
Chargeable Minutes
12
12
13 The minutes and seconds included in your plan are distributed
.10
20.00
15.00
Group Call Usage
Actual
Billable
between your Nextel Direct ConnectSM Private and Group Calls.
Rec'd by Min:Sec Multiplier Min:Sec
13
11
Total Minutes
Less Minutes Included in Plan
Chargeable Minutes
3
4
81:30
76:23
157:53
3
4
244:30
305:30
550:00
400:00
150:00
.
.10
14 Billable time is based on the actual minutes and seconds of use,
Total Usage Charges
35.00
Total NEXTEL DIRECT CONNECT Charges
210.00
times the multiplier.
32
33
Useful Information
Useful Information
Q. What do I do if my phone breaks?
A. Call Nextel Customer Care at 1-800-639-6111.
Frequently Asked Questions
Q. Which services or calling features follow me when
I travel?
A. All digital cellular calling services, including Voice
Mail, Paging and related features follow you no matter
where you use your phone on the Nextel National
Network. Nextel Direct ConnectSM can only be used in
your local market.
More Questions? Just call 1-800-639-6111,
or dial 611 on your Nextel Phone.
Relax!
Q. What number is dialed to reach me when I’m traveling
on the Nextel National Network?
Nextel Customer Care is here to help.
A. Every Nextel subscriber gets a regular 10-digit Personal
Telephone Number — a 3-digit area code, plus a 7-digit
local number. This number is used just like any phone
number. And it doesn’t matter where you’re traveling ...
you’ll get the call. However, if you are traveling long
distance and someone calls you from your home market
using only your 7-digit number, you will be charged long
distance for the call.
There are lots of features packed into your Nextel service ...
and into your Nextel Phone. But don’t worry. If, after reading
this guide, you still have questions about coverage, billing,
Nextel Direct ConnectSM or any other service or feature, call us.
We’ll be happy to give you help, explanations and anything else
you need to enjoy your Nextel service as soon as possible!
Before you call Nextel Customer Care for service or to resolve
an issue, be sure to have your IMEI number and your model
number ready. These numbers are located behind the battery
on the back of your Nextel Phone. You’ll want to record these
numbers, and keep them handy, so that you can replace the
battery prior to making your call.
Q. How are calls on the Nextel National Network priced?
A. Local calls are priced according to your home market rates,
no matter where you are on the Nextel National Network.
For long distance calls, you are charged a flat rate per
minute, no matter where you call in the U.S. There are no
roaming charges associated with any digital calls made
while traveling, and there are no incremental access fees
to pay for use of the network.
A word about error messages.
If you should see an error message with a 3-character code,
note the message and code prior to calling Customer Care so
they can best assist you in resolving the problem. For further
information, see Error Message index on page 36.
Q. If I live in Chicago, travel to Denver and make a local
call there, how would that call be priced?
A. Local is always local with Nextel! You would be charged
local rates, because a local call placed in Denver is a local
call, regardless of where your home market is located.
Q. How long will my battery last on standby? What is the
talk time?
Nextel Customer Care Hotline
A. It depends on the battery you are using. The slim+ NiMH
600 mAh battery provided with the phone has approximately
25.5 hours of standby and approximately 150 minutes of talk time.
Call 1-800-639-6111.
Or dial 611 from your Nextel Phone.
34
35
Useful Information
Useful Information
Error Messages
Terms and Conditions of Service
TERMS AND CONDITIONS OF SERVICE: before calling the Nextel Customer Service
Activation Number contained in these materials, you (“Customer”) must read and
agree to the following terms and conditions of Nextel wireless telephone service
(“Service”). By calling to activate service, Customer applies and subscribes for
Services provided by Nextel (the “Company”) and confirms that Customer has read,
understands, agrees to and accepts the terms and conditions stated herein. Customer
understands that Company will rely upon the information provided by Customer
including credit information, in making a decision to provide Services. Customer
understands that Company may request and verify Customer’s bank references and
perform a credit history check utilizing standard commercial credit reference services
in connection with Company’s review of the Customer’s credit worthiness. Customer
understands that a security deposit or air time usage limit may be required.
Error Messages
Message Description
Number Not in Service
The number that you entered
is not valid.
User Not Available
The phone that you called is
either busy, out-of-range, or
turned off. Please try again
later.
The party that you called has
not purchased this service.
Target Not Authorized
Please Try Later
1. USE OF SERVICE — Customer must comply with all FCC rules and regulations.
Customer will not use the Service for any unlawful purpose. Customer will not use
the Service in aircraft.
This service is temporarily not
available. Please try again later.
2. CREDIT APPLICATION — this Agreement shall be contingent upon Company’s
approval of Customer’s credit. Company may require Customer to update credit
information from time to time. Customer warrants and represents that all credit
information furnished is complete, accurate and true. If Company subsequently
determines that any statements regarding Customer’s credit are false, incomplete
or inaccurate, Company may declare Customer to be in default and may exercise
any remedies it has under these Terms and Conditions of Service and at law or
in equity.
User Busy in Private
Service Restricted
The phone that you called is
busy in a Private Call.
This service has been restricted
by your service provider or it
has not been purchased.
3. CUSTOMER RADIO EQUIPMENT — Company is not responsible for the
installation, operation, quality of transmission or maintenance of the equipment.
Company reserves the right to change or remove assigned codes and/ or telephone
numbers when such change is reasonably necessary in the conduct of its business.
Customer does not have any proprietary interest in such codes or telephone
numbers. Federal and state laws make it illegal for third parties to listen in on
service, however complete privacy cannot be guaranteed.
Service Not Available
System Busy Try Later
This feature is not available on
the current network.
The system is experiencing
heavy traffic. Please try again
later.
4. SECURITY DEPOSITS — Company has the right, in its sole discretion, to require
Customer to make a deposit to guarantee payment of Service charges. Customer
grants Company a security interest in such deposits, to secure the payment of all
sums due thereunder as well as the performance of all other obligations Customer
may have to the Company whether now existing or hereafter arising. Upon
termination of Service, Company may apply the deposit against any outstanding
Service charges of Customer or any other amount owed to Company. Company
reserves the right to interrupt services if service appears to have excessive charges
or any unusual calling patterns are observed on Customer’s account. Such
interruption may be done to protect Customer or Company as the Company
determines in its sole discretion.
Service Conflict
Please Try Again
This service cannot be enabled
because an incompatible service
has already been turned on.
A temporary error has occurred.
If this persists, note the error
code and contact Customer Care.
36
37
Useful Information
Useful Information
5. RATES, CHARGES AND PAYMENTS — Company shall issue invoices for Service
on a monthly basis which are due and payable upon receipt. Monthly Access
Charges shall be invoiced in advance. Airtime and long-distance charges shall be
invoiced in arrears. Customer is responsible to pay Company on a timely basis,
for charges for Service payments as set forth on the Company’s then-current rate
plans, and any modifications thereto. Customer acknowledges that chargeable
time for telephone calls originated by a unit begins when a connection is established
with Company facilities. Customer accepts responsibility for Airtime charges from
invoicing telephone calls to its mobile unit from the time that Customer responds
to the call. If Customer disputes any Service charges, Customer must pay entire
amount set forth in the invoice by the due date and submit a written explanation
within forty-five (45) days from the date on the invoice. If Company determines
that an error was made on Customer’s invoice, Company shall credit Customer’s
account in the amount of the error. If Customer does not pay the amount in dispute,
Company may exercise any remedies it may have for non-payment of Service
charges. Company reserves the right to modify any and all elements of the Service
charges at any time. Payments which are not received within thirty (30) days from
the day of the invoice shall be subject to late payment charges. If Customer does not
make payments, such failure shall be a default and Company shall be entitled to
exercise any remedies it may have under these Terms and Conditions of Service or
at law or in equity.
9. NOTICE REGARDING USE OF SERVICE FOR 911 OR OTHER EMERGENCY
CALLS — the Service provider hereunder does not interact with 911 and other
emergency services in the same manner as land line telephone service. Depending
on the circumstances of a particular call, the Service provided hereunder may not
be able to identify your location to emergency services and may not always be
connected to the appropriate emergency services provider. CUSTOMER AGREES
TO HOLD COMPANY HARMLESS AGAINST ANY AND ALL CLAIMS,
DEMANDS, ACTIONS OR CAUSES OF ACTION (INCLUDING ALL ACTIONS
BY THIRD PARTIES) ARISING OUT OF THE USE OR ATTEMPTED USE OF THE
COMPANY’S SERVICE TO ACCESS 911 OR OTHER EMERGENCY SERVICES.
10. NO WARRANTY (SERVICE) — COMPANY MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO
CUSTOMER IN CONNECTION WITH ITS USE OF THE SERVICE. IN NO EVENT
SHALL COMPANY BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES TO THE FULL EXTENT THE SAME MAYBE DISCLAIMED BY LAW.
CUSTOMER ACKNOWLEDGES THAT SERVICE INTERRUPTIONS WILL OCCUR
FROM TIME TO TIME AND AGREES TO HOLD COMPANY HARMLESS FOR
ALL SUCH INTERRUPTIONS.
11. NO WARRANTY (EQUIPMENT) — COMPANY MAKES NO WARRANTIES OR
REPRESENTATIONS OF ANY KIND, STATUTORY, EXPRESSED OR IMPLIED,
TO CUSTOMER OR ANY OTHER PURCHASER OF EQUIPMENT ACTIVATED
ON THE SERVICE. WITHOUT LIMITING THE FOREGOING, COMPANY
SPECIFICALLY MAKES NO EXPRESS OR IMPLIED WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER
HEREBY WAIVES ALL OTHER WARRANTIES, GUARANTEES, CONDITIONS
OR LIABILITIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE.
IN NO EVENT SHALL COMPANY BE LIABLE FOR CONSEQUENTIAL, SPECIAL
OR INCIDENTAL DAMAGES, WHETHER OR NOT OCCASIONED BY COMPA-
NY NEGLIGENCE AND INCLUDING, WITHOUT LIMITATION, LIABILITY FOR
ANY LOSS OR DAMAGE RESULTING FROM THE INTERRUPTION OR FAILURE
IN THE OPERATION OF ANY EQUIPMENT ACTIVATED ON THE SERVICE.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION
CONTAINED HEREIN. CUSTOMER ASSUMES THE ENTIRE RISK AS TO THE
QUALITY AND PERFORMANCE OF THE EQUIPMENT. IF THE EQUIPMENT
PROVES DEFECTIVE, THE COSTS OF ALL NECESSARY SERVICING AND
REPAIR WILL BE BORNE BY THE CUSTOMER.
6. NONPAYMENT/ BREACH — a late payment charge of 1.5% (or the maximum
interest rate permitted by law) per month, may be applied to Customer’s account
if monthly invoices are not paid by the due date. The later payment charge is
applied to the total unpaid balance due and outstanding. The late payment charge
is for costs related to the non-timely payment and shall be deemed an interest
payment. A charge of $25.00 will be made by Company for any check or negotiable
instrument tendered by Customer and returned unpaid by a financial institution
for any reason. Company may demand payment by money order, cashier’s check or
similarly secure form of payment, at Company’s discretion. If Company obtains the
service of a collection or repossession agency or an attorney to assist the Company in
remedying Customer’s breach of any payment obligations, Customer shall be liable
for this expense. Customer understands that in the event of nonpayment of charges
or any other breach of these Terms and Conditions of Service in addition to any
other remedies the Company may have, Company may temporarily or permanently
terminate Service to Customer. If Company disconnects the Service, Customer shall
be liable to pay a re-connect charge of $25.00 per unit, in addition to the outstanding
Service charges before the Company will reactivate Service. Company reserves the
right to modify the terms of service as a precondition to reactivating service.
7. TAXES — Customer is responsible for all federal, state and local taxes for fees which
are computed in accordance with the appropriate tax laws for Services.
8. LIMITATION AND CONDITION OF LIABILITY/ INDEMNITY — the Company’s
sole liability for Service disruption, whether caused by the negligence of the
Company or otherwise, is limited to a credit allowance not exceeding an amount
equal to the proportionate charge to the Customer for the period of Service disruption.
IN NO EVENT IS THE COMPANY OR LESSOR LIABLE FOR ACTUAL
CONSEQUENTIAL OR SPECIAL DAMAGES CAUSED BY ITS NEGLIGENCE OR
OTHERWISE NOR FOR ECONOMIC LOSS, PERSONAL INJURIES OR PROPERTY
DAMAGES SUSTAINED BY CUSTOMER OR ANY THIRD PARTIES. Customer
agrees to indemnify, defend and hold Company harmless from any Customer
violations of FCC rules and regulations or Customer violation of any statutes,
ordinances or laws of any local, state or federal public authority.
©1998 Nextel Communications. All rights reserved.
Nextel, the Nextel logo, Nextel Direct Connect and YOU’VE NEVER USED A PHONE
LIKE THIS BEFORE. are trademarks and/ or service marks of Nextel Communications, Inc.
www.nextel.com
and iDEN are registered trademarks of Motorola, Inc.
,
38
39
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