Motorola i390 User Manual

Welcome to Nextel  
Thank you for choosing Nextel as your wireless digital  
communications provider. The Nextel i390 is one of the most  
sophisticated digital cellular phones available today, offering  
you a range of unique, state-of-the-art features.  
This guide contains all the information youll need to take full  
advantage of your Nextel Phone service, including:  
• Digital cellular calling for crystal-clear connections and  
built-in call security.  
Nextel Direct ConnectSM, an exclusive feature that lets you  
communicate instantly with one or more co-workers at a  
fraction of the cost of cellular.  
Voice Mail to keep you from missing important calls.  
• Text and Numeric Paging to help you stay connected —  
even when you dont have time to talk on the phone.  
Youll also find details on other important Nextel features,  
like the all-digital national network ... no roaming fees ...  
one-second call rounding after the first minute ... flat-rate long  
distance pricing anywhere in the continental U.S. ... and no  
landline connection charges.  
So take a moment to look over your guide. The further you  
read, the more youll agree that Nextel is the right choice for  
you and your business.  
For more information about Nextel or to view this guide via  
Questions?  
Call Nextel Customer Care at 1-800-639-6111,  
or dial 611 on your Nextel Phone.  
1
Getting Started  
Getting Started  
Attaching your Battery  
Flashing Red:  
Solid Red:  
Your phone is signing on to the Nextel  
National Network. Please wait.  
Engraved Arrows  
To attach the charged battery to your  
portable phone, align the battery with the  
engraved arrows on the phone. Slide the  
battery upward until you hear a click.  
Your phone cannot sign on. Keep your  
phone on and it will continue trying to  
register every two minutes. If this continues  
for 15 minutes or longer, call Nextel Customer  
Care at 1-800-639-6111.*  
Detaching your Battery  
To detach the battery, pull back on the release  
button near the top of the battery and slide the  
battery downward.  
Flashing Green:  
Solid Green:  
Your phone is ready to use. Youre on the  
Nextel National Network!  
Your phone is currently being used. Check  
to make sure youve hung up by pushing the  
button once.  
Turning your phone ON or OFF at the  
touch of a button!  
* If you are not in a coverage area, you will also see a solid red light.  
Once your battery is fully charged, turn on your Nextel Phone  
by simply pressing the  
button once. A set of symbols and  
squares will appear briefly on your display, followed by the  
message “Please Wait” and your phone number.  
HINT: In the upper-right corner of your phones display screen,  
you will find your battery strength indicator  
that shows the  
remaining charge in your battery. Three bars mean your battery  
is fully charged. The symbol will flash when you have less than  
five minutes of talk time and your phone will chirp.  
Within several seconds, your phone will sign on to the Nextel  
National Network and “Phone Ready” will appear in the display  
area. Now youre ready to make and receive calls!  
Turning your Nextel Phone off is as easy as turning it on.  
As you turned on your Nextel Phone, you may have noticed  
Just press and hold the  
button until the phone displays  
a light flashing next to the  
button. Its an indicator that  
“Powering Off”. Thats all there is to it! (Dont forget to  
switch or recharge your battery if necessary.)  
shows you the status of your connection at a glance.  
HINT: In the upper-left corner of your phones display screen,  
you will see an indicator  
that shows the signal strength.  
An antenna and six bars mean you have a strong, clear signal.  
4
5
Getting Started  
Getting Started  
6. Once the name is entered, press  
under “Store.”  
Making and receiving calls is simple!  
Heres how ...  
7. Enter the Phone List number you want for this number  
or accept the default number that is displayed.  
Making a call  
8. Press  
9. When you have entered all the new numbers that you  
want, press under “Exit.”  
under “Store.”  
To make a call, use the keypad to dial the phone number.  
Be sure to use 1 + area code when placing calls outside your  
local calling area. If you make a mistake, use the  
key to  
10. Press “Exit” again to return to the “Phone Ready” screen.  
move back one digit, or press the  
start over. When youre finished, press  
key under “Cancl” to  
to make the call.  
You can also edit or erase a Phone List entry. Heres how:  
To end a call, press  
.
1. Press  
2. Press  
,
,
,
.
Receiving and ending a call  
under “Ok.”  
3. To edit, press  
once. To erase, press  
twice.  
When your Nextel Phone rings, your screen will display  
“Incoming Phone Call.” To answer the call press , any key  
0 through 9, or . Press to hang up.  
4. Follow the prompts on the phone.  
Simple steps for programming your Nextel Phone List  
In addition to dialing directly, you can program your Nextel  
Phone with the names and numbers of up to 100 people you call fre-  
quently. To set up your names and numbers, just follow the sim-  
ple steps below.  
1. Press  
2. Press  
3. Press  
,
,
,
.
under “Ok.”  
under “Ok” to add entry.  
under “Store.”  
4. Enter the number and press  
5. Enter the name you want associated with this number.  
For example, to enter the name Tim:  
• For the letter T, press the  
key once.  
• Press the key to move to the next letter.  
• For the letter I, press the  
I blinks on the display.  
key three times until the  
key once.  
• Press the  
key to move to the next letter.  
• For the letter M, press the  
6
7
Getting Started  
Getting Started  
Selecting call notification  
Phone List dialing made easy!  
Choose from nine ring styles  
To find the name or number you want to call, start  
from the “Phone Ready” mode and ...  
With your Nextel Phone, you even have a choice on how youd  
like to be notified of incoming calls. Your Nextel Phone features  
nine selectable ring styles.  
Press the  
keys to scroll through your pre-  
and  
programmed list of names/ numbers. (Press  
the call.)  
to place  
1. Press  
,
,
,
to quickly access the  
Programming Menu item for ring style selection.  
The display will show your current selection.  
Or, press the  
then press the  
key until you see the “Name” option,  
under “Name.” On the numeric keypad,  
press the first letter of the persons name you wish to call.  
Continue to press the key to select the desired letter. Then  
2. Press  
3. Press the  
under “Ok.”  
and  
keys to scroll through the  
and  
press the  
(Press  
keys to scroll through the list.  
to place the call.)  
and  
available ring styles. Then, press the volume  
keys on the side of your phone to listen to your  
selected ring style.  
Or, press the  
key until you see “Spd#.” Then press  
under “Spd#” and enter the speed dial number you  
assigned (1-100). (Press to place the call.)  
4. Press  
shown in your display or press  
to leave the ring style unchanged.  
under “Ok” to select the current ring style  
under Cancl”  
Save time with Last Number Redial.  
5. Press “Exit” after you select one of the options.  
If you ever need to redial the last number you called, just press  
.
System busy? Just use Automatic Redial!  
If you ever receive a “System Busy, Try Later” message on your  
Nextel Phone, simply press  
and it will automatically redial  
the last number you dialed. When you hear a ring, you will know  
your call is going through.  
HINT: To adjust the volume of your earpiece, use the buttons  
on the side of your Nextel Phone. The top button increases the  
volume and the bottom one decreases it.  
EXTRA HINT: These buttons can also be used to adjust the ring  
volume when you’re receiving a call. For further information on  
setting your ringer volume, please refer to the Programming  
Menu section.  
8
9
Getting Started  
GettingStarted  
Or ...  
Changing the display language:  
If you know the number of the item you wish to select, you can  
enter the number directly, without scrolling.  
Choose from English, Spanish or Portuguese!  
You can customize your Nextel Phone to display menus in English,  
Spanish or Portuguese (the built-in default setting is English).  
To set or change the display language:  
Select Programming Menu Items  
1 Own phone number  
(Displays your Nextel phone number.)  
1. Press  
,
,
,
to quickly access the  
Programming Menu item associated with multi-language  
support.  
2 Store Private ID  
(Displays your Private ID.)  
2. Press  
under “Ok.”  
20 Program Phone List  
21 Program Private Calling List  
22 Program Talk Group Names  
30 Ringer Volume  
3. Press  
4. Press  
or  
to scroll through the language options.  
under “Cancl” at any time to retain the  
current language selection.  
Or ...  
31 Set Ring Style  
Press  
under “Ok” to select the language shown on  
32 Mail Volume  
the display. The text will immediately change to your  
selected language.  
33 Earpiece Volume  
34 Keypad Volume  
35 Speaker Volume  
36 Speaker Volume Set Tone  
37 Silent Group  
5. Press  
under “Exit” (or “Salir” in Spanish or “Sair”  
in Portuguese) to exit this mode.  
Note: If an incorrect language is selected, press  
and follow the directions above.  
Using the Programming Menu to personalize your phone  
70 Language  
Your Nextel Phone has arrived with items already pre-programmed.  
If you want to make changes to your pre-programmed items,  
access your program menu:  
For additional Programming Menu items, please refer to the  
enclosed Motorola Getting Started Guide.  
1. Press the  
2. Press  
key until you see “Prgm.”  
under “Prgm.”  
3. Press  
under “Ok.”  
HINT: You can enter  
,
to easily access the  
Programming Menu and follow the simple steps above.  
4. Press  
or  
to scroll through programming items.  
Once you reach the desired item, press  
option you want to select.  
under the  
10  
11  
Digital Services  
Digital Services  
More features to make calling even easier!  
To forward calls, press  
then press  
calls forwarded, press  
under “Exit.” Your calls will now be forwarded to the number  
until “Forwd” is on the display,  
. Next, enter the number where you want your  
under “On” and then press  
The following features have been included in your digital  
Nextel Phone to make it even simpler to place and receive  
calls — and they can save you time and money.  
youve indicated and you will see the  
on your screen.*  
Call Waiting keeps you from missing calls when youre  
already on the phone  
To stop forwarding calls, press  
until “Forwd” is on the  
display, then press  
under “Forwd.” Next, press  
under  
Nextel Call Waiting is similar to traditional call waiting services  
that let you switch between calls. It is always ON unless you  
turn it OFF for a specific call. To turn Call Waiting OFF, press  
“Off” and then press  
under “Exit.” Thats all there is to it!  
* In addition, you can decide to only forward calls if your phone is busy, there is no answer  
or if your phone is off. Be advised however, that in these cases, calls have been preset to  
go to your Voice Mailbox. Changes may lead to lost messages. See the enclosed Motorola  
Getting Started Guide for information on activating these features.  
until you see “Wait,” and then press  
under “Wait.”  
Press  
under “Off” and Call Waiting will be disabled for one  
call — but will automatically reset to ON after that call.  
Additionally, Call Forwarding can only be activated or modified while in a coverage area.  
When you hear the Call Waiting tone alerting you to an  
incoming call, your display will read “Accept Call?”. Press  
HINT: A Call Forward  
on your Nextel Phone display  
under “Yes” to accept the call, or press  
youre a Voice Mail customer the call will be forwarded to your  
Voice Mailbox.* To switch between calls, press under  
under “No”. If  
indicates when incoming phone calls are being forwarded.  
“Hold.” This allows you to move between the two calls.  
Note: You can only have two active calls at one time. All  
additional calls will go directly to Voice Mail, if youre a  
Voice Mail customer.  
Call Hold gives you added convenience  
When youre already on the phone, you can place a call on  
hold, simply by pressing  
under “Hold.” Do the same  
thing again to remove a call from hold.  
Call Forwarding lets callers reach you wherever you are  
With Nextel Call Forwarding, incoming calls are forwarded to  
the number you specify ... to be answered by you, someone else  
or your Voice Mail.  
12  
13  
Digital Services  
DigitalServices  
Caller ID* from Nextel allows you to:  
Voice Mail and Paging: these integrated  
Nextel services provide added flexibility!  
1. Identify important calls before you answer.  
With Caller ID, your Nextel Phone automatically displays the  
phone number and/ or name of the person calling unless  
blocked by the caller.  
Nextel Voice Mail  
Your Nextel Phone has a powerful and easy-to-use Voice Mail service  
that takes messages when you are unable to answer your phone. For  
further information on Voice Mail, please refer to the enclosed Voice  
Mail brochure.  
2. Better manage your time.  
You decide which calls are essential and therefore, take only the  
calls you want.  
Whether youre on another call with an important client ... youve  
turned your phone off ... or youre traveling out of the Nextel coverage  
area, you can be sure youre still getting all your important calls.  
3. Manage your communications more effectively.  
From now on, its your choice whether to take a call  
right away or let it roll to Voice Mail.**  
Setting Up Your Voice Mailbox for the First Time  
* Caller ID is not currently available in all areas.  
** Purchase of Nextel Voice Mail required for this feature.  
Accessing the Voice Mail Service for the First Time is easy.  
From a regular phone:  
Display Callers Name  
1. Dial your Nextel Personal Telephone Number (PTN).  
To display a callers name on your Nextel Phone, simply  
program your phone list with the callers 10-digit regular phone  
number 703-555-9999 or their 11-digit Nextel mobile number  
1-703-555-9999.  
2. A greeting will play. During the greeting press the  
key.  
3. The system will prompt you to “Please enter your password”.  
• Enter your 7-digit Nextel phone number. This is your  
temporary password.  
Maintain your privacy with Per-Call and Per-Line Blocking  
4. Follow along with the tutorial to:  
• Create a 4-7 digit password  
• Record your name  
Nextel Communications provides you two no-charge methods  
to prevent those you call from seeing your number on their own  
Caller ID displays.  
• Record a greeting (see Sample Greetings)  
Per-Call Blocking lets you selectively block delivery of your  
phone number to other Caller ID units. Activate free Per-Call  
Blocking by dialing *67 before dialing the call.  
From a Nextel phone:  
1. Dial your Nextel Personal Telephone Number (PTN).  
2. The system will prompt you to “Please enter your password”.  
• Enter your 7-digit Nextel phone number. This is your  
temporary password.  
Per-Line Blocking lets you permanently block delivery of  
your phone number on every call you make. You can disable  
this feature on a per-call basis by dialing *82 before the call.  
This feature must be ordered from Nextel.*  
3. Follow along with the tutorial to:  
• Create a 4-7 digit password  
• Record your name  
911, 800, 888, and 900 phone numbers cannot be blocked.  
• Record a greeting (see Sample Greetings)  
* To get your companys line automatically blocked on every call, send a letter requesting  
Per-Line Blocking on company letterhead to: Nextel Communications, Caller ID,  
6575 The Corners Parkway, Norcross, GA 30092. Please include your account number  
and the names and numbers of the phones you wish blocked.  
Note: Be sure to listen all the way through the tutorial to the  
point that you hear the system say, Enjoy using Nextel Voice  
Mail”. Your mailbox set-up is complete.  
14  
15  
Digital Services  
Digital Services  
Sample Greetings  
Retrieving New Voice Mail Messages  
1. For Voice Messages Only  
Your Nextel Phone will alert you each time you receive a new  
Voice Mail message.  
Hello, youve reached _________. I’m sorry I missed your  
call. If you leave a message at the tone, Ill return your call  
as soon as possible. If you would like to bypass this greeting  
in the future, press pound. Thank you for calling.  
When you receive a new Voice Mail message,  
your Nextel Phone will:  
• Display “New Voice Mail Waiting” on the screen  
(Urgent messages will read “Urgent”).  
2. For Voice and Numeric Messages  
Hello, youve reached _________. I’m sorry I missed your  
call. To leave a numeric page, press 1. To leave a Voice Mail  
message, wait for the tone and then record your message.  
I’ll return your call as soon as possible. If you would like to  
bypass this greeting in the future, press pound. Thank you  
for calling.  
• Flash the  
at the top of your screen.  
• Issue a mail alert ring, every 30 seconds. (To adjust  
the volume of the alert ring, press  
.
,
,
,
Then use the volume control buttons on the left side of your  
phone to increase or decrease volume or turn it OFF com-  
pletely, and press  
under “Exit.”)  
3. For Voice, Numeric and Operator Assisted* Messages  
To listen to a message now, press  
enter your password when prompted.  
under “Dial” and  
under “Exit.” This  
Hello, youve reached _________. I’m sorry I missed your  
call. To leave a numeric page, press 1. To leave a text page,  
press 2. To leave a Voice Mail message, please wait for the  
tone and then record your message. Ill return your call as  
soon as possible. If you would like to bypass this greeting  
in the future, press pound. Thank you for calling.  
To listen to the message later, press  
will clear the display and the  
will stop flashing, but will  
remain on the screen to remind you of your new message.*  
* New message indicators can appear while you are on a call. If this happens,  
follow the steps outlined in this section.  
* This option is available only to subscribers with Operator Assisted Paging.  
NOTE: For more information about text and numeric paging, refer to Nextels  
Text and Numeric Paging brochure enclosed.  
Saving and Deleting Messages  
Accessing the Voice Mail Service After Set Up  
After you have listened to a message, you can:  
To access the Voice Mail service from a regular phone, follow  
the dialing instructions under “Setting Up Your Voice Mail for  
the First Time”.  
• Press  
• Press  
to delete a message.*  
to save a message.  
To access the service from your Nextel Phone:  
If you do not save or delete the message, it will remain as a  
new message in your mailbox for 30 days.  
1. Press  
2. Press  
3. Press  
below “Mail.”  
below “Voice.”  
below “Dial.”  
* To retrieve a message after you have deleted it, press  
,
. This will recover  
ALL deleted messages. Caution: you can only recover messages deleted during  
your current Voice Mail session. Once you exit the session, you cannot recover a  
deleted message. In addition, you may save or delete a message while the message  
is still playing.  
HINT: In order to access your messages from your Nextel Phone,  
you must have received at least one Voice Mail message. Dial  
your Nextel number from a regular phone and leave yourself a  
message to try it.  
16  
17  
Digital Services  
Digital Services  
Viewing Messages in Your Mailbox  
Enjoy the added convenience of  
Nextel Paging!  
To see how many new and saved messages you have in  
your mailbox:  
Text and Numeric Paging  
• Press  
under “Mail,” then press  
under “Voice.”  
Your Nextel Phone also offers Text and Numeric Paging built  
right in! So whether youre in a client meeting and cant be  
interrupted by phone calls, or you just need to know about a  
last-minute location change for your 1:00 meeting, youll be able  
to retrieve and respond to pages from your Nextel Phone —  
at the touch of a button.  
The screen will indicate the total number of messages in  
your box, as well as the number of new messages. An  
indicates at least one urgent message.  
• Press  
under “Dial” to retrieve your messages.  
Exiting out of Voice Mail  
Best of all, your Nextel service will even store your messages  
while youre outside the coverage area (for example, when  
youre on an airplane), and deliver them to you as soon as you  
come back into coverage!  
After you have accessed your Voice Mailbox, press  
Voice Mail and end your call.  
to leave  
Retrieving new Pages  
For any Voice Mail questions,  
call Nextel Customer Care at  
1-800-639-6111, or dial 611 on your  
Nextel Phone.  
Your Nextel Phone will alert you each time you receive new  
“Message Mail,” that is, a new text or numeric page. Your  
Nextel Phone will:  
• Display “New Mail Read?” on the screen.  
• Flash the  
at the top of your screen.  
• Issue a mail alert ring, every 30 seconds. (To turn your  
alert ON/ OFF or UP/ DOWN, press  
,
,
,
.
Then use the volume control buttons on the left side of  
your phone to increase or decrease volume or turn it OFF  
completely, and press  
under “Exit.”)  
HINT: When you have received new pages, you will see a  
on your Nextel Phone display that indicates you have new text or  
numeric pages in your mailbox.  
18  
19  
Digital Services  
Digital Services  
What to do if your mailbox is full  
To view the message now, press  
under “Now.” The  
screen will briefly display the number of new and saved  
messages. Then your first message will appear on the screen.  
If your paging mailbox is full, your Nextel Phone will display  
the message “Mail Waiting, Memory Full.” Until you delete  
some of your saved or unread pages, no new pages can be  
received. The Nextel Phone will store 16 pages at a time.  
Press  
under “Read” to view the entire message.  
To view the message later, press  
under “Later.” This  
will disappear, and the will  
will clear the display, the  
Sending Messages from the Internet  
If you have access to the Internet, then you can send a text or  
numeric page.  
stop flashing, but will remain on the screen to remind you of  
your new message.  
Viewing your Text and Numeric Pages  
A PAGE”. Enter the recipients 10-digit Nextel telephone number  
in the “To” field, type a message in the box provided (up to  
140 characters) and click “SEND”. You can also send a group  
page to up to six Nextel users at one time.  
To see new and saved text and numeric pages in your mailbox:  
• Press  
under “Mail,” then press  
under  
“Mesg.” The screen will indicate the number of saved  
and new messages in your box, and the first message will  
then appear.*  
E-Mail Paging - Use any Internet e-mail software to write a 140  
character message and address it to the recipients 10-digit number  
at @page.nextel.com (example: 7035551234@page.nextel.com).  
• Use the  
messages.  
keys to see the beginning of multiple  
Ordering Nextels Paging Access options  
• Press  
Press  
under “Read” to begin viewing a message.  
under “More” to continue viewing the entire  
Nextel also offers Operator-Assisted Paging for a low monthly  
fee. And, our exclusive NexNoteTM software lets you compose  
and send messages to another Nextel subscriber from your  
computer.  
message. You now have the option to save or erase the  
message you just viewed.  
* If you do not have any new or saved messages, the screen will read “No Mail” and  
return to the “Phone Ready” screen.  
To order Paging Access options,  
call Nextel Customer Care at 1-800-639-6111,  
or dial 611 on your Nextel Phone.  
Saving and deleting messages  
After you have read a message, you can:  
• Press  
• Press  
under “Erase” to delete the message.  
under “Save” to save the message.  
TM  
To order NexNote paging software, call  
Nextel Accessories at 1-800-914-3240.  
Messages that are not deleted will remain in your mailbox until  
you choose to delete them.  
Save time with Auto Call Back  
To automatically dial a number contained in a text or numeric  
page, just press  
. If the page you received contains two  
numbers, Auto Call Back will dial the last number.  
20  
21  
Nextel Direct ConnectSM  
Nextel Direct ConnectSM  
Introducing Nextel Direct ConnectSM.  
Finally, press and hold the Push-To-Talk (PTT) button on the side  
of your phone, wait for the chirp and speak into the mouthpiece.  
Release the PTT button to listen.  
The revolutionary way to communicate  
with your co-workers and clients ...  
and save!  
When you receive a Private Call, youll hear a single alert  
tone (the number of the caller will be displayed or the name of  
the caller if it is programmed in your calling list) and the call will  
start. To speak, press and hold the PTT button, wait for the tone,  
then speak. When youre finished speaking, release the PTT  
button and listen for a response.  
Say you want to talk to a co-worker right away, but you dont  
want to page him or leave a lengthy message. With Nextel  
Direct Connects Private Call feature, you can find him  
wherever he is.  
Use Nextel Direct ConnectSM Private Call Alert to let  
someone know you need to talk  
Or maybe you need to communicate a last-minute schedule  
change to your sales people ... all 100 of them. Its easy with  
Nextel Direct Connects Group Call. This 2-way feature lets  
you contact all of them at once!  
Call Alert lets you privately page an individual by sending an  
audible alert. Youll want to send a Call Alert when the person  
you need to talk to is not expecting your call and you dont  
want to disturb them. Plus, you can use Call Alert at no cost  
to contact another Nextel Direct ConnectSM subscriber and avoid  
airtime charges.  
With Nextel, you can make either a Private Call or a Group  
Call for a fraction of the cost of cellular.  
Use Nextel Direct ConnectSM Private Call  
to call just one person.  
To send a Call Alert, press  
until you see “Prvt Ready”.  
Then press under “Alert.” Enter the private ID or scroll to  
A Private Call is a one-to-one communication between you and  
someone else on another Nextel Phone. Youll want to make a  
Private Call if you need to talk to someone in your local calling  
area and dont want to page him or leave a message that might  
not be retrieved for hours.  
the person you want to alert with the  
the PTT button to send the Call Alert.  
keys and press  
When you receive a Call Alert, youll hear a brief alert tone,  
and the name or number of the caller will be displayed. Simply  
press the PTT button wait for the tone and speak; release it to  
Making and receiving a Private Call*  
listen. Press  
under “Clear” to clear a Call Alert.  
To make a Private Call to another Nextel subscriber, simply  
Note: Until the Call Alert is cleared or returned, you will be  
blocked from receiving any additional Nextel Direct ConnectSM  
calls. In addition, your alert will continue to sound until its  
cleared or answered.  
press  
until you see “Prvt Ready” (if names and numbers  
have been pre-programmed, you will see a programmed name  
or number), then dial the private ID or scroll using the  
keys to the Private Call ID of the person you want to reach.  
Note: Multiple Private Call alerts will be stacked in your phones  
queue. For further information, see the Call Alert Stacking sec-  
tion in the Motorola Getting Started Guide.  
* Nextel Direct ConnectSM is only available in your local coverage area.  
22  
23  
Nextel Direct ConnectSM  
Nextel Direct ConnectSM  
SM  
Simple steps for programming your Nextel Direct  
ConnectSM Private Call calling list  
Use Nextel Direct Connect Group  
Call to call your team.  
Every Nextel subscriber has a unique identification number  
up to 5 digits in length specifically for this service. We refer  
to them here as IDs. If youd like to create a private calling  
list — heres how:  
Much simpler than setting up a conference call, a Group  
Call allows you to instantly communicate with members of a  
selected group — a pre-defined set of individuals who share  
a common communication need. Nextel calls this group a  
TalkGroup.” Groups appear on your display as names or  
numbers, for example, SALES TEAM or Talkgrp5. Youll  
want to make a Group Call if you want to talk to more than  
one person at the same time.  
1. Press  
2. Press  
3. Press  
,
,
,
.
under “Ok.”  
under “Ok” to add entry.  
4. Enter the ID (up to 5 digits) and press  
under “Store.”  
Either your Sales Representative or Nextel Customer Care  
(1-800-639-6111) can help you set up your “TalkGroups.” Once  
they have given you your “TalkGroup” number, you can name  
5. Enter the name you want associated with this ID and  
press  
under “Store.” For example, to enter the  
name Tim:  
the list by dialing  
,
,
,
. Then follow the  
Private Call calling list instructions on page 24.  
• For the letter T, press the  
key once.  
To make a Group Call, press  
until you see “Group Ready”  
• Press the key to move to the next letter.  
(if group names and numbers have been pre-programmed, you  
will see the first programmed group name), then enter or scroll  
to the Group Call ID of the group you want to reach. Finally,  
press and hold the PTT button on the side of your phone, wait  
for the chirp and speak into the mouthpiece. Release the PTT  
button to listen.  
• For the letter I, press the  
the I blinks on the display.  
key three times until  
• Press the  
key to move to the next letter.  
• For the letter M, press the  
6. Once the name is entered, press  
key one time.  
under “Store.”  
When you join a Group Call, youll be able to hear everything  
thats being said in your call.  
7. When you have entered all the new IDs that you want,  
press under “Exit.”  
1. To join a Group Call, press  
“Group Ready.”  
until you see  
8. Press “Exit” again to return to the previous screen.  
2. Press  
to scroll to the “TalkGroup” number  
You can also edit or erase a Private Call calling list entry.  
Heres how:  
youd like to access.  
3. Press the  
under “Ok.”  
1. Press  
2. Press  
,
,
,
.
4. Press the PTT button to speak and release it to listen.  
On a Group Call, anyone can talk, but only one at a  
time. To end a Group Call, press any key other than  
the PTT button.  
under “Ok.”  
3. To edit, press  
once. To erase, press  
twice.  
4. Follow the prompts on the phone.  
24  
25  
Nextel Direct ConnectSM  
Useful Information  
All the convenience of a speaker or a private phone  
Enjoy quality digital Nextel service with  
NO ROAMING CHARGES!  
Your Nextel Phone acts like a phone or speaker with Nextel  
Direct ConnectSM. If the Group/ Private Speaker is set ON,  
all incoming audio will be heard through the speaker. This  
is helpful in monitoring group activity.  
Nextels all-digital National Network is constantly expanding.  
We currently provide quality service in over 400 cities throughout  
the U.S. and Canada. So whether youre located in New York or  
Miami ... whether you travel to Dallas or Chicago ... or whether  
youre relocating to Denver or San Diego, youll be sure to have  
crystal-clear Nextel digital service every time.  
If the Group/ Private Speaker is set OFF, a brief alert tone  
will notify you of activity within the Group or Private Call.  
Incoming audio will be heard through the earpiece, allowing  
you to have private conversations.  
Of course, no matter where you go on the Nextel National  
Network, youll always take your digital services and low home  
market rates with you ... with no roaming charges. So if you  
travel to San Francisco, every local call you make there would  
be billed as a local call by Nextel. Youd only pay long distance  
for calls you make to locations outside the local San Francisco  
calling area!  
Press  
to turn the Group/ Private Speaker on or off.  
Software for programming your call lists  
For help in programming, Nextels software, iDEN Organizer,  
allows you to program names, phone numbers and Nextel  
Direct ConnectSM IDs using your computer.  
Add to that flat-rate long distance pricing and one-second call  
rounding after the first minute and youll see how your savings  
can really add up.  
HINT: A Group/Private Speaker  
on your Nextel Phone  
display indicates that the Group/Private Speaker is OFF and audio  
will be heard through the earpiece.  
26  
27  
Useful Information  
Useful Information  
Understanding your Nextel billing  
statement.  
More helpful information about your bill.  
Account and Service Summaries  
At Nextel, our goal is to provide a billing statement that gives you  
the information you want efficiently, clearly, and easily ... and  
can help you manage your communications expenses, with  
the flexibility to meet your changing business needs.  
The Account Summary itemizes payments, adjustments, taxes  
and other charges not associated with a specific category of  
service. It provides this information for your entire account.  
Detailed information about the services you used follows the  
Account Summary. Services are grouped by category, with  
Digital Cellular service listed first, followed by Nextel Direct  
ConnectSM, Voice Mail and Text and Numeric Paging. Reporting  
for each service category begins by showing activity for all the  
lines or subscribers on your account. The same information is  
then broken down for each subscriber individually.  
Take a look at the billing information on the next 5 pages.  
It should help make reading your bill fast and simple. But if  
you have questions or need more information once you receive  
your bill, please call Nextel Customer Care at 1-800-639-6111.  
The first page of your bill, represented on the following  
pages, begins with a Summary of Account Activity, which  
highlights your credits and charges for the month in a single,  
easy-to-skim section.  
If you begin a service, add a service or change your rate plan  
in the middle of the month, the pro-rated charge for that part  
of the month will also be included in this section of the bill.  
The back of the first page contains helpful information  
about how to interpret your bill. Theres a guide to help  
you locate important information, with some reminders on  
how the bill works. At the bottom of the page is the credit  
card payment form. To pay by credit card, just fill out the  
information requested.  
Call Detail  
Access charges, feature charges, airtime charges and call detail  
are all provided by subscriber.  
Nextel Direct ConnectSM  
Helpful summary information about access and usage charges  
is provided based on your rate plans. Detailed information  
makes it easier for you to track your Private and Group Calls.  
28  
29  
Useful Information  
Useful Information  
1 Your account number appears at the top of each page.  
Be sure to have this number handy whenever you call  
Nextel Customer Care.  
Page 1 of your Nextel bill.  
Page 1  
2 Your activity for the month is summarized in eye-catching  
Account Name  
Account Number  
0010001000 -5  
Invoice Date  
boxes at the top of the page.  
1
XYZ Company  
Multi-Unit  
For Billing Inquires  
Call 1-800-639-6111  
Feb 28, 1997  
PREVIOUS  
BALANCE  
PAYMENTS  
RECEIVED  
PAST DUE  
BALANCE  
LATE PAYMENT  
CHARGES  
MONTHLY  
CHARGES  
TOTAL  
AMOUNT  
CREDITS  
2
3 The Summary of Account Activity lists your payments and  
charges for the month. Charges are organized by service  
type: Digital Cellular, Nextel Direct ConnectSM, Voice Mail  
and Text and Numeric Paging. The detailed information in  
the rest of your bill is arranged in the same logical order.  
1834.17  
-1834.17  
-5.45  
0.00  
2812.98  
2807.53  
-5.45  
SUMMARY OF ACCOUNT ACTIVITY  
Amount  
1834.17  
-1834.17  
-5.45  
Total  
Previous Balance  
Payments  
Adjustments  
Balance Forward  
thru 02/28/97 Thank You  
-5.45  
Late Payment Charges  
0.00  
Monthly Service:  
Usage Charges:  
1543.00  
3
5
4 The total balance due for the month is easy to find in these  
DIGITAL CELLULAR  
328.50  
275.00  
10.00  
NEXTEL DIRECT CONNECT  
VOICE MAIL  
TEXT & NUMERIC PAGING  
locations on the body of the bill and on the remittance form.  
40.50  
Other Charges:  
Equipment  
Other Charges and Credits  
Taxes  
199.00  
25.05  
391.93  
Total Current Charges  
2812.98  
5 The date your balance is due also appears in the body of the  
4
TOTAL BALANCE DUE  
by Mar 15, 1997  
2807.53  
bill and on the remittance form.  
SPECIAL MESSAGES  
Nextel is the nation's leading provider of fully integrated wireless communications and has built the  
largest guaranteed all digital wireless network in the United States providing Digital Cellular,  
Direct Connect, Voice Mail and Text and Numeric Paging.  
SM  
6
7
6 Look here for special messages, including up-to-date  
information about our services and promotions that we  
think youll find interesting.  
Please detach and return this portion with your payment  
Account Name  
Account Number  
0010001000 -5  
Invoice Date  
Feb 28, 1997  
XYZ Company  
Nextel Communications  
1505 Farm Credit Drive  
McLean, VA 22102  
7 Detach and return the remittance form at the bottom of the  
page when you pay your bill. If you want to pay by credit  
card, just check the box on the remittance form and fill in  
the information requested on the reverse side.  
Total Amount Due By  
Total Amount Due  
Amount Paid  
5
4
03/15/97  
2807.53  
TO PAY BY CREDIT CARD  
Check here and complete the  
information on the reverse side.  
XYZ Company  
ATTN: Accounts Payable  
1234 Street Name  
Orlando, Fl 32751  
Nextel Communications, Inc.  
1505 Farm Credit Drive  
McLean, VA 22102  
Please Note: All examples used are illustrations. Individual customer charges and services will vary.  
30  
31  
Useful Information  
Useful Information  
1
2
Your regular monthly access charges are displayed first. When you  
begin a service, add a service, or change your rate plan, your first bill  
may show two charges: for the period from the first day of service  
to the beginning of your billing cycle and for your regular billing  
cycle. This is shown in the “Performance 50” example here. If you  
discontinue a service before the month is over, you will be credited  
for any advance payment.  
Account and Services Summaries.  
Page  
2
Account Name  
Account Number  
0010001000 -5  
Invoice Date  
Feb 28, 1997  
For Billing Inquires  
Call 1-800-639-6111  
XYZ Company  
Multi-Unit  
Account Summary  
Adjustments  
Page  
3
The Airtime Charges section details your use of the plans you have  
selected. This information shows how charges are accrued and will  
help you evaluate whether your plan is really the right one for you.  
02/28/97  
Account Name  
Account Number  
Invoice Date  
Feb 28, 1997  
Total Adjustments  
Payments  
02/05/97  
For Billing Inquires  
XYZ Company  
Multi-Unit  
Call 1-800-639-6111  
0010001000 -5  
02/06/97  
02/28/97  
DIGITAL CELLULAR Summary  
Total Payments  
Equipment  
Rate  
Amount  
Total  
3
4
Because we round the length of digital cellular calls to the second  
(after the first minute), call times are shown to the minute and second.  
Monthly Access Charges  
02/28/97  
02/17/97  
02/15/97-02/28/97  
Performance 50  
1
1
2
Unit  
Unit  
Unit  
Unit  
40.00  
40.00  
60.00  
99.00  
20.00  
40.00  
120.00  
1188.00  
03/01/97-03/31/97  
03/01/97-03/31/97  
03/01/97-03/31/97  
Performance 50  
Performance 100  
Performance Plus 250  
1
Total Equipment  
12  
Other Charges and Credi
Total Access Charges  
1368.00  
5.90  
02/28/97  
02/28/97  
Monthly Feature Charges  
03/01/97-03/31/97  
Specific calls for each line number are detailed in this section, so  
that you can better manage the calls that are made and received  
on your account. The number placing the calls is clearly indicated  
in the heading.  
Total Charges and
Call Forwarding  
2
Units  
Units  
2.95  
5.90  
Taxes  
Total Feature Charges  
Other Charges and Credits  
1
03/01/97  
03/01/97  
Activation Charge  
Promotional Airtime  
50.00  
50.00  
-24.95  
Total Other Charges and Credits  
25.05  
Total  
Min: Sec  
Airtime Charges  
Number  
of Calls  
Average  
Call Time  
Plan  
Min: Sec  
Billable  
Total  
Charge  
2
Total Taxes  
Min: Sec  
Rate  
Usage Charges  
Performance 50  
03/01/97-03/30/97  
Performance 100  
03/01/97-03/30/97  
Performance Plus 250  
03/01/97-03/30/97  
25  
32  
3:03  
76:15  
200:00  
3460:00  
50:00  
200:00  
26:15  
0:00  
0.40  
0.35  
0.30  
10.50  
0.00  
5
Calls made on the Nextel National Network are clearly identified  
in the Description column. Nextel National Network calls have no  
incremental roaming or service charges.  
3
6:15  
865  
4:00  
2400:00  
1060:00  
318.00  
Total Cellular Charges  
Page  
6
Account Name  
Account Number  
0010001000 -5  
Invoice Date  
Feb 28, 1997  
For Billing Inquires  
Call 1-800-639-6111  
XYZ Company  
Multi-Unit  
6
7
8
9
Because we round the length of digital cellular calls to the second  
(after the first minute), call times are shown to the minute and second.  
Detail of Call Charges (407-555-0001)  
4
Desc  
5
6
Airtime  
Charge  
Long Total  
Line Date  
Time  
Call To  
No Called  
Per  
Min:Sec  
Dist  
Charge  
1
2
3
4
5
6
7
8
02-01 07:45P  
Orlando  
Dir Assist  
San Diego  
Orlando  
Washington  
Miami  
FL  
FL  
407-555-1111  
411  
CW  
O
P
P
P
P
P
O
P
3:05  
1:00  
1.08 PA  
0.35 PA  
4.87 PA  
4.42 PA  
2.60 PA  
11.56 PA  
0.75 PA  
3.83  
0.46  
0.75  
2.09  
1.89  
1.11  
4.95  
0.32  
0.00  
0.46  
0.75  
2.09  
1.89  
1.11  
4.95  
0.32  
3.83  
02-02 08:12A  
02-03 08:15A  
02-07 09:53A  
02-07 10:17A  
02-07 10:20A  
02-09 12:01A  
02-09 1100A  
For calls marked with PA, airtime charges are included in your  
plans access charge; all you pay for is the long distance charge.  
CA 619-555-1113  
13:55  
12:37  
7:25  
FL  
DC 202-555-1115  
F305-555-1116  
407-555-1114  
NN  
NN  
NN  
NN  
33:01  
2:08  
7
Atlanta  
GVoice Mail  
F407-555-1118  
Orlando  
1056  
Calls made to access Voice Mail or to Nextel Customer Care are  
clearly indicated on the bill.  
For Nextel Direct ConnectSM, you can quickly check the number  
of sessions, average group size and average session time for  
each of your plans.  
Page 10  
Account Name  
Account Number  
Invoice Date  
Feb 28, 1997  
For Billing Inquires  
Call 1-800-639-6111  
XYZ Company  
Multi-Unit  
0010001000 -5  
NEXTEL DIRECT CONNECT Summary (All Units)  
Rate  
Amount  
175.00  
Total  
Monthly Access Charges  
03/01/97-03/31/97  
Basic  
5
Units  
35.00  
Total Access Charges  
175.00  
9
Number of  
Sessions  
Average  
Average  
Total  
Plan  
Min: Sec  
Billable  
Min: Sec  
Total  
Charge  
Group Size Session Time  
Min: Sec  
Rate  
8
10 Here are the minutes and seconds that are included in your rate plans.  
Usage Charges  
Basic  
03/01/97-03/30/975084:001600:00125:00350:00.1035.00
0
Performance Plus 250  
03/01/97-03/30/97  
11 This section gives you detail about Nextel Direct ConnectSM Private  
Calls (by unit or member), the number of messages initiated and  
billable time.  
100  
9
6:00  
5400:00  
3000:00  
2400:00  
.10  
240.00  
NEXTEL DIRECT CONNECT Detail (Fleet 00050)  
Rate  
Amount  
175.00  
Total  
Monthly Access Charges  
03/01/97-03/31/97  
Basic  
5
Units  
35.00  
Total Access Charges  
175.00  
Usage Charges  
12 Here you will find Group Call usage information, allocated by  
Basic  
Private Call Usage  
#
of Msgs.  
Billable  
Member ID  
Initiated  
Min:Sec  
TalkGroup.”  
1111  
1112  
1113  
1114  
14  
22  
9
225:00  
400:00  
175:00  
250:00  
1050:00  
850:00  
200:00  
.
10  
16  
Total Minutes  
Less Minutes Included in Plan  
Chargeable Minutes  
12  
12  
13 The minutes and seconds included in your plan are distributed  
.10  
20.00  
15.00  
Group Call Usage  
Actual  
Billable  
between your Nextel Direct ConnectSM Private and Group Calls.  
Rec'd by Min:Sec Multiplier Min:Sec  
13  
11  
Total Minutes  
Less Minutes Included in Plan  
Chargeable Minutes  
3
4
81:30  
76:23  
157:53  
3
4
244:30  
305:30  
550:00  
400:00  
150:00  
.
.10  
14 Billable time is based on the actual minutes and seconds of use,  
Total Usage Charges  
35.00  
Total NEXTEL DIRECT CONNECT Charges  
210.00  
times the multiplier.  
32  
33  
Useful Information  
Useful Information  
Q. What do I do if my phone breaks?  
A. Call Nextel Customer Care at 1-800-639-6111.  
Frequently Asked Questions  
Q. Which services or calling features follow me when  
I travel?  
A. All digital cellular calling services, including Voice  
Mail, Paging and related features follow you no matter  
where you use your phone on the Nextel National  
Network. Nextel Direct ConnectSM can only be used in  
your local market.  
More Questions? Just call 1-800-639-6111,  
or dial 611 on your Nextel Phone.  
Relax!  
Q. What number is dialed to reach me when Im traveling  
on the Nextel National Network?  
Nextel Customer Care is here to help.  
A. Every Nextel subscriber gets a regular 10-digit Personal  
Telephone Number — a 3-digit area code, plus a 7-digit  
local number. This number is used just like any phone  
number. And it doesnt matter where youre traveling ...  
youll get the call. However, if you are traveling long  
distance and someone calls you from your home market  
using only your 7-digit number, you will be charged long  
distance for the call.  
There are lots of features packed into your Nextel service ...  
and into your Nextel Phone. But dont worry. If, after reading  
this guide, you still have questions about coverage, billing,  
Nextel Direct ConnectSM or any other service or feature, call us.  
We’ll be happy to give you help, explanations and anything else  
you need to enjoy your Nextel service as soon as possible!  
Before you call Nextel Customer Care for service or to resolve  
an issue, be sure to have your IMEI number and your model  
number ready. These numbers are located behind the battery  
on the back of your Nextel Phone. Youll want to record these  
numbers, and keep them handy, so that you can replace the  
battery prior to making your call.  
Q. How are calls on the Nextel National Network priced?  
A. Local calls are priced according to your home market rates,  
no matter where you are on the Nextel National Network.  
For long distance calls, you are charged a flat rate per  
minute, no matter where you call in the U.S. There are no  
roaming charges associated with any digital calls made  
while traveling, and there are no incremental access fees  
to pay for use of the network.  
A word about error messages.  
If you should see an error message with a 3-character code,  
note the message and code prior to calling Customer Care so  
they can best assist you in resolving the problem. For further  
information, see Error Message index on page 36.  
Q. If I live in Chicago, travel to Denver and make a local  
call there, how would that call be priced?  
A. Local is always local with Nextel! You would be charged  
local rates, because a local call placed in Denver is a local  
call, regardless of where your home market is located.  
Q. How long will my battery last on standby? What is the  
talk time?  
Nextel Customer Care Hotline  
A. It depends on the battery you are using. The slim+ NiMH  
600 mAh battery provided with the phone has approximately  
25.5 hours of standby and approximately 150 minutes of talk time.  
Call 1-800-639-6111.  
Or dial 611 from your Nextel Phone.  
34  
35  
Useful Information  
Useful Information  
Error Messages  
Terms and Conditions of Service  
TERMS AND CONDITIONS OF SERVICE: before calling the Nextel Customer Service  
Activation Number contained in these materials, you (“Customer”) must read and  
agree to the following terms and conditions of Nextel wireless telephone service  
(“Service”). By calling to activate service, Customer applies and subscribes for  
Services provided by Nextel (the “Company”) and confirms that Customer has read,  
understands, agrees to and accepts the terms and conditions stated herein. Customer  
understands that Company will rely upon the information provided by Customer  
including credit information, in making a decision to provide Services. Customer  
understands that Company may request and verify Customers bank references and  
perform a credit history check utilizing standard commercial credit reference services  
in connection with Companys review of the Customers credit worthiness. Customer  
understands that a security deposit or air time usage limit may be required.  
Error Messages  
Message Description  
Number Not in Service  
The number that you entered  
is not valid.  
User Not Available  
The phone that you called is  
either busy, out-of-range, or  
turned off. Please try again  
later.  
The party that you called has  
not purchased this service.  
Target Not Authorized  
Please Try Later  
1. USE OF SERVICE — Customer must comply with all FCC rules and regulations.  
Customer will not use the Service for any unlawful purpose. Customer will not use  
the Service in aircraft.  
This service is temporarily not  
available. Please try again later.  
2. CREDIT APPLICATION — this Agreement shall be contingent upon Companys  
approval of Customers credit. Company may require Customer to update credit  
information from time to time. Customer warrants and represents that all credit  
information furnished is complete, accurate and true. If Company subsequently  
determines that any statements regarding Customers credit are false, incomplete  
or inaccurate, Company may declare Customer to be in default and may exercise  
any remedies it has under these Terms and Conditions of Service and at law or  
in equity.  
User Busy in Private  
Service Restricted  
The phone that you called is  
busy in a Private Call.  
This service has been restricted  
by your service provider or it  
has not been purchased.  
3. CUSTOMER RADIO EQUIPMENT — Company is not responsible for the  
installation, operation, quality of transmission or maintenance of the equipment.  
Company reserves the right to change or remove assigned codes and/ or telephone  
numbers when such change is reasonably necessary in the conduct of its business.  
Customer does not have any proprietary interest in such codes or telephone  
numbers. Federal and state laws make it illegal for third parties to listen in on  
service, however complete privacy cannot be guaranteed.  
Service Not Available  
System Busy Try Later  
This feature is not available on  
the current network.  
The system is experiencing  
heavy traffic. Please try again  
later.  
4. SECURITY DEPOSITS — Company has the right, in its sole discretion, to require  
Customer to make a deposit to guarantee payment of Service charges. Customer  
grants Company a security interest in such deposits, to secure the payment of all  
sums due thereunder as well as the performance of all other obligations Customer  
may have to the Company whether now existing or hereafter arising. Upon  
termination of Service, Company may apply the deposit against any outstanding  
Service charges of Customer or any other amount owed to Company. Company  
reserves the right to interrupt services if service appears to have excessive charges  
or any unusual calling patterns are observed on Customers account. Such  
interruption may be done to protect Customer or Company as the Company  
determines in its sole discretion.  
Service Conflict  
Please Try Again  
This service cannot be enabled  
because an incompatible service  
has already been turned on.  
A temporary error has occurred.  
If this persists, note the error  
code and contact Customer Care.  
36  
37  
Useful Information  
Useful Information  
5. RATES, CHARGES AND PAYMENTS — Company shall issue invoices for Service  
on a monthly basis which are due and payable upon receipt. Monthly Access  
Charges shall be invoiced in advance. Airtime and long-distance charges shall be  
invoiced in arrears. Customer is responsible to pay Company on a timely basis,  
for charges for Service payments as set forth on the Companys then-current rate  
plans, and any modifications thereto. Customer acknowledges that chargeable  
time for telephone calls originated by a unit begins when a connection is established  
with Company facilities. Customer accepts responsibility for Airtime charges from  
invoicing telephone calls to its mobile unit from the time that Customer responds  
to the call. If Customer disputes any Service charges, Customer must pay entire  
amount set forth in the invoice by the due date and submit a written explanation  
within forty-five (45) days from the date on the invoice. If Company determines  
that an error was made on Customers invoice, Company shall credit Customers  
account in the amount of the error. If Customer does not pay the amount in dispute,  
Company may exercise any remedies it may have for non-payment of Service  
charges. Company reserves the right to modify any and all elements of the Service  
charges at any time. Payments which are not received within thirty (30) days from  
the day of the invoice shall be subject to late payment charges. If Customer does not  
make payments, such failure shall be a default and Company shall be entitled to  
exercise any remedies it may have under these Terms and Conditions of Service or  
at law or in equity.  
9. NOTICE REGARDING USE OF SERVICE FOR 911 OR OTHER EMERGENCY  
CALLS — the Service provider hereunder does not interact with 911 and other  
emergency services in the same manner as land line telephone service. Depending  
on the circumstances of a particular call, the Service provided hereunder may not  
be able to identify your location to emergency services and may not always be  
connected to the appropriate emergency services provider. CUSTOMER AGREES  
TO HOLD COMPANY HARMLESS AGAINST ANY AND ALL CLAIMS,  
DEMANDS, ACTIONS OR CAUSES OF ACTION (INCLUDING ALL ACTIONS  
BY THIRD PARTIES) ARISING OUT OF THE USE OR ATTEMPTED USE OF THE  
COMPANY’S SERVICE TO ACCESS 911 OR OTHER EMERGENCY SERVICES.  
10. NO WARRANTY (SERVICE) — COMPANY MAKES NO WARRANTIES, EXPRESS  
OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY  
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO  
CUSTOMER IN CONNECTION WITH ITS USE OF THE SERVICE. IN NO EVENT  
SHALL COMPANY BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL  
DAMAGES TO THE FULL EXTENT THE SAME MAYBE DISCLAIMED BY LAW.  
CUSTOMER ACKNOWLEDGES THAT SERVICE INTERRUPTIONS WILL OCCUR  
FROM TIME TO TIME AND AGREES TO HOLD COMPANY HARMLESS FOR  
ALL SUCH INTERRUPTIONS.  
11. NO WARRANTY (EQUIPMENT) — COMPANY MAKES NO WARRANTIES OR  
REPRESENTATIONS OF ANY KIND, STATUTORY, EXPRESSED OR IMPLIED,  
TO CUSTOMER OR ANY OTHER PURCHASER OF EQUIPMENT ACTIVATED  
ON THE SERVICE. WITHOUT LIMITING THE FOREGOING, COMPANY  
SPECIFICALLY MAKES NO EXPRESS OR IMPLIED WARRANTIES OF MER-  
CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER  
HEREBY WAIVES ALL OTHER WARRANTIES, GUARANTEES, CONDITIONS  
OR LIABILITIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE.  
IN NO EVENT SHALL COMPANY BE LIABLE FOR CONSEQUENTIAL, SPECIAL  
OR INCIDENTAL DAMAGES, WHETHER OR NOT OCCASIONED BY COMPA-  
NY NEGLIGENCE AND INCLUDING, WITHOUT LIMITATION, LIABILITY FOR  
ANY LOSS OR DAMAGE RESULTING FROM THE INTERRUPTION OR FAILURE  
IN THE OPERATION OF ANY EQUIPMENT ACTIVATED ON THE SERVICE.  
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION  
CONTAINED HEREIN. CUSTOMER ASSUMES THE ENTIRE RISK AS TO THE  
QUALITY AND PERFORMANCE OF THE EQUIPMENT. IF THE EQUIPMENT  
PROVES DEFECTIVE, THE COSTS OF ALL NECESSARY SERVICING AND  
REPAIR WILL BE BORNE BY THE CUSTOMER.  
6. NONPAYMENT/ BREACH — a late payment charge of 1.5% (or the maximum  
interest rate permitted by law) per month, may be applied to Customers account  
if monthly invoices are not paid by the due date. The later payment charge is  
applied to the total unpaid balance due and outstanding. The late payment charge  
is for costs related to the non-timely payment and shall be deemed an interest  
payment. A charge of $25.00 will be made by Company for any check or negotiable  
instrument tendered by Customer and returned unpaid by a financial institution  
for any reason. Company may demand payment by money order, cashiers check or  
similarly secure form of payment, at Companys discretion. If Company obtains the  
service of a collection or repossession agency or an attorney to assist the Company in  
remedying Customers breach of any payment obligations, Customer shall be liable  
for this expense. Customer understands that in the event of nonpayment of charges  
or any other breach of these Terms and Conditions of Service in addition to any  
other remedies the Company may have, Company may temporarily or permanently  
terminate Service to Customer. If Company disconnects the Service, Customer shall  
be liable to pay a re-connect charge of $25.00 per unit, in addition to the outstanding  
Service charges before the Company will reactivate Service. Company reserves the  
right to modify the terms of service as a precondition to reactivating service.  
7. TAXES — Customer is responsible for all federal, state and local taxes for fees which  
are computed in accordance with the appropriate tax laws for Services.  
8. LIMITATION AND CONDITION OF LIABILITY/ INDEMNITY — the Companys  
sole liability for Service disruption, whether caused by the negligence of the  
Company or otherwise, is limited to a credit allowance not exceeding an amount  
equal to the proportionate charge to the Customer for the period of Service disruption.  
IN NO EVENT IS THE COMPANY OR LESSOR LIABLE FOR ACTUAL  
CONSEQUENTIAL OR SPECIAL DAMAGES CAUSED BY ITS NEGLIGENCE OR  
OTHERWISE NOR FOR ECONOMIC LOSS, PERSONAL INJURIES OR PROPERTY  
DAMAGES SUSTAINED BY CUSTOMER OR ANY THIRD PARTIES. Customer  
agrees to indemnify, defend and hold Company harmless from any Customer  
violations of FCC rules and regulations or Customer violation of any statutes,  
ordinances or laws of any local, state or federal public authority.  
©1998 Nextel Communications. All rights reserved.  
Nextel, the Nextel logo, Nextel Direct Connect and YOUVE NEVER USED A PHONE  
LIKE THIS BEFORE. are trademarks and/ or service marks of Nextel Communications, Inc.  
www.nextel.com  
and iDEN are registered trademarks of Motorola, Inc.  
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