Sprint PCS Voice Phone
V60v by Motorola
User’s Guide
Table of Contents
PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
PCS Directory Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
PCS Operator Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front View of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Your Phone’s Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Additional Dialing Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using Features While On a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Additional On-Call Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tap Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
General Text Entry Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Character Chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Entering Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Standby Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Backlight Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Font Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Time and Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Other Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Answer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Airplane Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Changing the Lock Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Erasing Your Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Limit Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Lock Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Master Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Controlling Roaming Charges Using
Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Missed Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Dialing PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Phone Book Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Adding a Datebook Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Calculator Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
World Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Receiving Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Read/Unread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Locked State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Sent Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Drafts Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Quick Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Recording a Voice Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Creating a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Editing a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Using Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Deleting a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Using Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Voicemail Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Voicemail Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Voicemail Menu Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Using Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Responding to Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Making a Three-Way Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
It’s Easy to Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
4A. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Safety and General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Specific Absorption Rate Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Welcome to Sprint
Sprint has the most complete, all-digital wireless network in the nation.
Depend on it. We are committed to bringing you the best wireless
technology available. With Sprint, you get the most complete, all-
digital wireless network in the nation so all your services work the
same wherever you go on the network. We built our network right
from the start, so no matter where you are on the enhanced Sprint
Nationwide PCS Network, all your services – whether it’s Voicemail,
Caller ID, e-mail, or Picture Mail – will work the same.
This guide will familiarize you with our technology and your new
PCS Vision Phone through simple, easy-to-follow instructions. If you
have already reviewed the Start Here to Activate guide that was
packaged with your new phone, then you’re ready to explore the
advanced features outlined in this guide.
If you have not read your Start Here to Activate guide, go to Section
One – Getting Started. This section provides all the information you
need to unlock your phone, set up your voicemail, and much more.
It also contains information on how to contact Sprint if you have any
questions about your service, wish to check your account balance,
or want to purchase additional products or services.
Sprint is different. All your services work the same wherever you go
on the most complete, all-digital wireless network in the nation.
Welcome and thank you for choosing Sprint.
i
Introduction
This User’s Guide introduces you to PCS Service and all the features
of your new phone. The guide is divided into the following sections:
ࡗ Section 1: Getting Started ࡗ Section 2: Understanding Your PCS Phone ࡗ Section 3: Using PCS Service Features ࡗ Section 4: Safety Guidelines and Warranty Information Throughout the guide, you will find tips that highlight shortcuts and
timely reminders to help you make the most of your new phone and
service.
You will get the most out of your phone if you read each section.
However, if you would like to get right to a specific feature, turn to
that page. Follow the instructions in that section and you will be
ready to use your phone in no time.
You can view this guide online or print it to keep it on hand. If you’re
viewing it online, simply click on a topic in the Table of Contents, Index or
on any page reference. The PDF will automatically display the
appropriate page.
Tip:
Important safety guidelines and performance information is located at
the end of your User Guide. Please review these guidelines before using
your phone for the first time.
Note:
ii
Section 1A
Setting Up Service
In This Section
ࡗ ࡗ ࡗ ࡗ Getting Started With PCS Service
Setting Up Your Voicemail
PCS Account Passwords
Getting Help
Setting up service on your new PCS Voice Phone is quick and easy. This
section walks you through the necessary steps to set up your phone,
unlock your phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your PCS Service.
Section 1A: Setting Up Service
2
Getting Started With PCS Service
Determining if Your Phone is Already Activated
If you received your phone in the mail or purchased it at a Sprint
Store, it probably has been activated. All you need to do is unlock
your phone.
If your phone is not activated, refer to the Start Here Guide included
with your phone.
To activate your phone, follow the directions in the Start Here
Guide. You can also visit: http://activate.sprintpcs.com and activate your
phone online.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press - (Unlock).
2. Enter your four-digit lock code. (For security purposes, the
code is not visible as you type.)
If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 0000. If none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Tips:
Section 1: Getting Started
3
Section 1A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your PCS Phone are automatically transferred
to voicemail, even if your phone is in use or turned off. Therefore,
you will want to set up your voicemail and personal greeting as soon
as your PCS Phone is activated.
To set up your voicemail:
1. Press - (Menu) or K to access the main menu.
2. Highlight Voice Mail and press K or - (Select).
3. Follow the system prompts to create your passcode, record
your greeting and name announcement, and choose whether
to activate One-Touch Message Access. (This is a feature that
lets you access messages by pressing and holding N,
bypassing the need to enter your passcode.)
Voicemail setup may vary in certain areas.
Note:
For more information about using your voicemail, see “Using
Section 1A: Setting Up Service
4
PCS Account Passwords
As a PCS customer, you enjoy unlimited access to your personal
account information, your voicemail account, and your PCS Vision
account. To ensure that no one else has access to your information,
you will need to create passwords to protect your privacy.
Account Password
If you are the account owner, you’ll have an account password to
sign on to www.sprintpcs.com and to use when calling PCS Customer
Solutions. Your default account password is the last four digits of
your Social Security number. If you are not the account owner (if
someone else pays for your PCS Service), you can get a sub-account
password at www.sprintpcs.com.
Voicemail Password
You’ll create your voicemail password (or passcode) when you set
more information on your voicemail password.
PCS Vision Password
If you have a PCS Vision Phone, you can set up a PCS Vision
Password. This optional password may be used to authorize
purchase of Premium Services content and to protect personal
information on multi-phone accounts.
For more information or to change your passwords, sign on to
www.sprintpcs.com or call PCS Customer Solutions at
1-888-211-4PCS (4727).
Section 1: Getting Started
5
Section 1A: Setting Up Service
Getting Help
Visiting Our Website
Stop by www.sprintpcs.com and sign on to get up-to-date information
on PCS Services, options, and more.
You can also:
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Review coverage maps
Learn how to use voicemail
Access account information
Purchase accessories
Add additional service plan options
Check out frequently asked questions
And more
Reaching PCS Customer SolutionsSM
You can reach PCS Customer Solutions as follows:
ⅷ
ⅷ
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Dial * 2 N on your PCS Phone
Sign on to your account at www.sprintpcs.com
Call us toll-free at 1-888-211-4727 (Consumer accounts),
1-877-CLEARPY (253-2779) (Clear Pay accounts), or
1-888-788-4727 (Business accounts)
ⅷ
Write to us at PCS Customer Solutions, P.O. Box 8077, London,
KY 40742
Receiving Automated Usage and Invoicing Information
For your convenience, your phone provides access to invoicing
information on your PCS Account. This information includes
balance due, payment received, invoicing cycle, and the number of
minutes used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
ᮣ Press * 4 N.
This service may not be available in all areas.
Note:
Section 1A: Setting Up Service
6
PCS Directory Assistance
You have access to a variety of services and information through PCS
Directory Assistance, including residential, business, and
government listings; assistance with local or long-distance calls;
movie listings; and hotel, restaurant, shopping, and major local
event information. There is a per-call charge and you will be billed
for airtime.
To call PCS Directory Assistance:
ᮣ Press 4 1 1 N.
PCS Operator Services
PCS Operator Services can provide assistance in placing collect calls
or calls billed to a local telephone calling card or third party.
To access PCS Operator Services:
ᮣ Press 0 N.
For more information or to see the latest in products and services,
visit us online at www.sprintpcs.com.
PCS Operator Services may not be available in all areas.
Note:
Section 1: Getting Started
7
Section 1A: Setting Up Service
Section 2A
Your PCS Phone: The Basics
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Front View of Your Phone
Viewing the Display
Features of Your PCS Phone
Turning Your Phone On and Off
Your Phone’s Battery
Replacing the Convertible Covers
Displaying Your Phone Number
Making and Answering Calls
Using Features While On a Call
Your PCS Phone is packed with features that simplify your life and expand
your ability to stay connected to the people and information that are
important to you. This section guides you through the basic functions
and calling features of your phone.
Section 2A: Your PCS Phone: The Basics
9
Front View of Your Phone
15. External
Display
14. Earpiece
13. Main Display
12. Status Light
1. Soft Keys
(Left and Right)
2. Volume Keys
3. Talk Key
11. Voice Key
10. OK Key
/
4. Navigation Key
5. Message Key
6. Smart Key
9. End (Power)
Key
8. Back Key
7. Microphone
Section 2A: Your PCS Phone: The Basics
10
Functions
1. Soft Keys (Left and Right): Perform functions identified by the
left or right display prompt.
2. Volume Keys: Adjust earpiece speaker volume while you are on
a call, adjust ringer volume when the idle screen is showing,
mute the incoming call alert, and scroll up or down through
menus and lists.
3. Talk Key: Send and answer calls, view recently dialed call list.
4. Navigation Key: The four directional arrows are used to move
through menus and lists.
5. Message Key: To access the Messaging menu.
6. Smart Key: Perform two functions:
Ⅲ From the idle screen, press the Smart Key to access an
application (default is the phonebook name list). You can
assign the smart key to a different application from Settings
> Display > Assign Keys > Smart Key. (For more information,
Ⅲ While in a menu, press the Smart Key to select a
highlighted item.
7. Microphone: Speak into the microphone.
8. Back Key: Press to clear characters from the display. Back up
menu levels.
9. End(Power) Key: Press and hold to turn the phone on or off. A
short press exits the menu system or ends a call.
10. OK Key: Press to select menu items and, from the idle screen, to
display the main menu.
11. Voice Key: Press and hold for voice recording. A short press
accesses voice dial.
12. Status Light: Indicates when you have an incoming call or
message. The light changes color to indicate different states:
Ⅲ alternating red/green: incoming call
Ⅲ flashing red: text or voicemail message received
Section 2: Understanding Your PCS Phone
11 Section 2A: Your PCS Phone: The Basics
13. Main Display: Displays the phone’s main menu, features, and
modes. You can set your phone’s display to show either five or
six lines of text, plus soft key labels. Six lines of text displays
more information, while five lines increases text size. (See
“Font Size” on page 53 for additional information.)
14. Earpiece: Allows you to hear the caller’s voice and voice
prompts.
15. External Display: When your phone is on and the flip is closed,
the external display displays the time and date, the phone
status or messages to notify you of events (like incoming calls,
missed calls, or new messages) that need your attention.
Section 2A: Your PCS Phone: The Basics
12
Viewing the Display Screen
Your phone displays the following icons:
Shows the strength of your phone’s connection with the
network. You cannot send or receive calls when the “no
signal” indicator is displayed.
No signal is available; you cannot send or receive calls or
text messages when this indicator is displayed.
Displays when a call is in progress.
Displays when your phone is roaming off the Sprint
Displays when your phone receives a text message.
Displays when your phone receives a voicemail message.
Shows the amount of charge left in your battery. The more
segments visible, the greater the charge. Recharge your
battery as soon as possible when the Low Battery warning
message displays.
When you charge the battery, the battery level indicator shows how
much of the charging process is complete.
Note:
Displays when your phone’s Location feature is on.
Displays when the Location feature is turned off.
Shows the currently selected alert profile. The default
ringer is set to medium. Escalating (
), High &
), Low (
Vibrate (
Vibrate (
), High (
), Ringer Off (
), Medium (
),
), Silence All (
).
New voice and text messages
TTY on
TTY off
Alarm set indicator
Phone off: Airplane mode is activated.
Missed Call
Section 2: Understanding Your PCS Phone
13 Section 2A: Your PCS Phone: The Basics
Display indicators let you know when you are off the enhanced Sprint
Nationwide PCS Network and whether you are operating in digital or
analog mode.
Tip:
Features of Your PCS Phone
Congratulations on the purchase of your Sprint PCS Voice Phone
V60v by Motorola. This phone is lightweight, easy to use, and
reliable. It also offers many significant features and service options:
ⅷ
Dual-band/tri-mode capability allows you to make and receive
calls while on the Sprint Nationwide PCS Network and to roam
on other analog and 800 and 1900 MHz digital networks where
Sprint has implemented roaming agreements (see page 71).
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The built-in organizer lets you schedule alerts to remind you of
important events (see page 96).
Two hundred internal Phone Book entries store up to five phone
You can dial Speed Dial entries using one key press for locations
1-9 or two key presses for locations 10-99 (see page 91).
Your PCS Phone has a Location feature that allows the network
to detect your position, making some PCS Applications easier to
use (see page 55).
ⅷ
Sprint PCS Voice CommandSM lets you dial phone numbers by
speaking someone’s name or the digits in their phone number
ⅷ
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The Voice Record function can record your voice in standby
mode (see page 114).
Built-in tools and features include a stopwatch and timer, alarm
Section 2A: Your PCS Phone: The Basics
14
Turning Your Phone On and Off
Turning Your Phone On
ᮣ To turn your phone on, press O for approximately three
seconds.
While your phone is powering on, you will hear the startup tone
and see the Sprint logo on your External or Main display (depending
on whether the flip is open or closed). When your phone finds a
signal, it automatically enters standby mode - the phone’s idle state.
At this point, you are ready to make and receive calls.
If your phone is off the enhanced Sprint Nationwide PCS Network,
you will see the appropriate Roaming icon on the display screen. For
If necessary, enter your four-digit lock code and press K.
If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 0000. If none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Tip:
Turning Your Phone Off
ᮣ Press O until the powering down animation displays.
You will see Powering Off and Goodbye on the display screen before
your phone turns off. If you release the power button before you see
these messages, your phone will not power off.
The start-up and power-down tones may be turned ON or OFF through
Note:
Power-Save Mode
If your phone is unable to find a signal after 15 minutes of searching,
a Power Save feature is automatically activated. In Power Save mode,
your phone searches for a signal every 3 minutes. You can also
initiate a search for PCS Service by pressing any key (when your
phone is turned on). When a signal is found, your phone
automatically returns to standby mode.
Section 2: Understanding Your PCS Phone
15 Section 2A: Your PCS Phone: The Basics
Your Phone’s Battery
Your phone is designed to use only Motorola original batteries and
accessories. We recommend that you store batteries in their
protective cases when not in use.
Battery Capacity
Your PCS Phone has a Lithium Ion (Li-Ion) rechargeable battery.
Recharge the battery before it is fully drained. The battery provides
approximately 240 minutes of continuous talk time (210 minutes in
CDMA 2000 and 85 minutes in analog) or approximately 190 hours
of continuous standby time (310 hours in CDMA 2000 and 15 hours
in analog).
Long backlight settings, searching for service, and vibrate mode affect
the battery’s talk and standby times.
Note:
Watch your phone’s battery level indicator and charge the battery before
it runs out of power.
Tip:
Installing the Battery
Before you can use your phone, install and charge the battery:
1. Remove the battery from its protective case.
2. If the phone’s battery door is already in
place, push the door release latch down
and remove cover.
3. Insert the battery, printed arrow first, into
the battery compartment and push down.
4. Insert the ridge at the bottom of the
battery door into the base of the phone,
then push the door down and snap it into
place.
Section 2A: Your PCS Phone: The Basics
16
Charging the Battery
Your PCS Phone comes with a rechargeable battery. You should
charge the battery as soon as possible so you can begin using your
phone.
Keeping track of your battery’s charge is important. If your battery
level becomes too low, your phone automatically turns off and you
will lose all the information you were working on. For a quick check
of your phone’s battery level, glance at the battery charge indicator
in the upper-right corner of your phone’s display screen. If the
battery charge is getting low, the battery icon (
phone sounds a warning tone.
) blinks and the
Always use a Motorola-approved desktop charger, travel charger, or
vehicle power adapter to charge your battery.
Using the wrong battery charger could cause damage to your phone
and void the warranty.
Warning!
Using the Travel Charger
1. Plug the travel charger into your
phone with the release tab facing up.
2. Plug the other end of the travel
charger into the appropriate electrical
outlet.
3. When your phone indicates Charge Complete, press the release
tab and remove the travel charger.
When you charge the battery, the battery power level indicator in the
upper right corner of the display shows how much of the charging
process is complete.
Note:
It takes approximately 3.5 hours to fully recharge a completely
discharged battery. We recommend that you recharge the battery
before it becomes completely discharged.
Section 2: Understanding Your PCS Phone
17 Section 2A: Your PCS Phone: The Basics
Battery Use
To prevent injuries or burns, do not allow metal objects to contact
or short-circuit the battery terminals. To maximize your battery’s
performance:
ⅷ
Always use Motorola Original™ batteries and battery chargers.
The phone warranty does not cover damage caused from using
non-Motorola batteries and/or battery chargers.
ⅷ
ⅷ
ⅷ
New batteries or batteries that have been stored for a long time
may require a longer charge time.
Maintain the battery at or near room temperature when
charging.
Do not expose batteries to temperatures below -10 °C (14 °F) or
above 45 °C (113 °F). Always take your phone with you when
you leave your vehicle.
ⅷ
ⅷ
When you do not intend to use a battery for a while, store it
uncharged in a cool, dark, dry place, such as a refrigerator.
Batteries gradually wear down and require longer charging times.
This is normal. If you charge your battery regularly and notice a
decrease in talk time or an increase in charging time, then it is
probably time to purchase a new battery.
ⅷ
The more you talk on the phone or use phone features (like
sending text messages), the less standby time your battery has.
The rechargeable batteries that power this phone
must be disposed of properly and may need to be
recycled. Refer to your battery’s label for battery
type. Contact your local recycling center for proper
disposal methods.
Never dispose of batteries in a fire because they may explode.
Caution:
Section 2A: Your PCS Phone: The Basics
18
Replacing the Convertible Covers
You can replace the flip cover and battery cover on your phone to
personalize its appearance. Matching front and back cover sets are
available in a variety of colors and designs.
Your phone is designed to be used only with Motorola Original
accessories. See your Motorola retailer for new or replacement covers.
Note:
To remove a flip cover:
1. Open your flip phone half way.
2. Press in the silver release button with
your fingernail.
3. While pressing the silver button in, slide
the cover off the phone.
To attach a flip cover:
1. Close your flip phone.
2. Line up the ridges on each side of the
new cover so that they align with the
slots on the phone.
3. Slide the new cover onto the phone
until it snaps into place.
Section 2: Understanding Your PCS Phone
19 Section 2A: Your PCS Phone: The Basics
Displaying Your Phone Number
If you forget your phone number, your PCS Phone can remind you.
To display your phone number:
1. Press - (Menu) or K to access the main menu.
2. Select Settings.
3. Select Phone Info and My phone number. (Your phone number
will be displayed).
– or –
1. Press - (Menu) or K to access the main menu.
2. Select Phone Book and My Phone #. (Your phone number will
be displayed).
To access the phone’s main menu, press - (
) from standby
Menu
Note:
mode. Menu items may be selected by highlighting them with the
Navigation key and pressing K. The phone’s main menu can also be
accessed by pressing K on the Navigation key from standby mode.
Section 2A: Your PCS Phone: The Basics
20
Making and Answering Calls
Making Calls
Your PCS Phone offers many different ways to make calls including
To call a number, your phone must be turned on, be unlocked, and
have a network connection with adequate signal strength.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while dialing,
press B [Delete] to erase one digit at a time. Press and hold
B [Delete] to erase the entire number.)
3. Press N. (To make a call when you are roaming and Call
Guard is enabled, see “Controlling Roaming Charges Using Call
When you dial a number and the Phone Book Match feature is on, your
phone searches the internal Phone Book for a matching number. If the
number is found, the phone displays the corresponding name. Otherwise,
the phone displays the phone number.
Note:
4. When you’re finished, press O or close the phone.
To redial your last outgoing call, press N twice.
Tip:
When making calls off the enhanced Sprint Nationwide PCS Network,
always dial using 11 digits (1 + area code + phone number).
Note:
Section 2: Understanding Your PCS Phone
21 Section 2A: Your PCS Phone: The Basics
Answering Calls
To receive a call, your phone must be turned on and have a network
connection with adequate signal strength. If your phone is locked,
you must unlock the phone to answer the call. When you receive a
call, your phone rings and/or vibrates and displays an incoming call
message.
To answer an incoming call:
ᮣ When your phone rings and/or vibrates, press N or press
- (Answer). Depending on your settings, your phone
notifies you of incoming calls as follows:
Ⅲ An incoming call message displays.
Ⅲ If available, the caller’s phone number displays.
Ⅲ If the caller ID is delivered, the Phonebook Match Name is
presented.
Answering a Roam Call With Call Guard Enabled
You will be notified of an incoming roam call in two ways:
ⅷ
Incoming roam calls have a distinctive ring. (You can select the
roam ring tone by pressing - [Menu], then Sounds, then
Ringer Types, then Roam Ringer.)
ⅷ
The message on your External or Main LCD will read Roam Call
From instead of Call From.
To answer a call when you are roaming and Call Guard is enabled:
ᮣ Select Answer or press N to answer the call. (See
for additional information.)
If your phone is off, incoming calls will go to voicemail.
Note:
Ending a Call
To disconnect a call when you are finished:
ᮣ Close the phone or press O.
The following options are displayed for a few seconds after you end
the call. These options are located under Options.
ⅷ
Call Again to call again if the number is available.
ⅷ
Save Number to display Save Number menu, if the number is not
in the Phone Book.
Section 2A: Your PCS Phone: The Basics
22
Redialing a Number
You can redial a previously dialed phone number, whether the call
connected or was busy.
To redial an outgoing call:
1. From standby mode, press N to go directly to the outgoing
calls list and scroll to the entry you want to call.
2. Press N again to call the selected number.
Caller ID
The calling line identification (caller ID) feature shows you who is
calling before you answer.
ⅷ
If the caller’s name is stored in your Phone Book, the phone
displays the name. Otherwise, the phone displays the caller’s
phone number.
ⅷ
If caller ID information is not available, your phone displays
Unknown Caller.
Returning an Unanswered Call
Your phone keeps a record of unanswered calls. When you cannot
answer a call, your phone displays the
indicator and the message
X Missed Calls, where “X” is the total number of missed calls.
To return a missed call:
1. Press - (View) to display the missed calls list. (The most
recently received call appears first, and you can scroll through
the list to select a call you want to return.)
2. Scroll to highlight the number you want to call and press N.
To access the Recent Calls menu from the main menu:
1. Press - (Menu) or K to access the main menu.
2. Select Recent Calls and press K or - (Select).
3. Select Missed Calls and press K or - (Select).
4. Scroll to the number you want to call and press N.
Section 2: Understanding Your PCS Phone
23 Section 2A: Your PCS Phone: The Basics
Dialing an Emergency Number
You can make an emergency call to 911 at any time, as long as your
phone is turned on and can acquire a signal. Your phone has an
emergency mode that is activated with any call to 911. When your
phone is in emergency mode, the “mute” feature is not available and
your phone number is not hidden. Your phone will return to its
previous location settings after the emergency call is made.
You can dial the emergency number even when your phone is
locked.
To call the emergency number at any time:
1. Dial the emergency number (such as 911).
2. Press N.
If there is no service available when an emergency call is attempted,
your phone will continue to search for the first available service (whether
it is a less preferred system or negative system). If a non-preferred
system has been acquired for emergency call, the roaming indicator will
flash. In Analog mode, you will not be prompted with call guard when
attempting to make a 911 call.
Note:
Emergency Callback Mode
Emergency Callback Mode is entered when you complete an
emergency call. This mode allows the emergency services system to
return your call if necessary. While in Emergency Callback Mode,
please keep the following in mind:
ⅷ
No outgoing calls except emergency numbers are allowed.
ⅷ
Your phone’s screen will display instructions on how to exit
emergency mode.
ⅷ
To exit from Emergency Callback mode, press * and #
together or turn the phone off then on again.
Terminating an Incoming Call
To terminate an incoming call:
ᮣ While the phone is ringing or vibrating, press O or
+ (Ignore).
When a call is terminated, the caller is transferred to voicemail (if
the voicemail feature is activated) instead of a hearing a busy signal.
Section 2A: Your PCS Phone: The Basics
24
Dialing With Speed Dial
With this feature, you can dial the numbers you use most by
pressing only one key for entries 1-9, and two keys for entries 10-99.
(For more information about storing Speed Dial numbers, please see
To use one-touch dialing for speed dial locations 1-9:
ᮣ Press and hold the appropriate key for approximately two
seconds. (The display confirms that the number has been
dialed when it shows Calling...)
To use two-touch dialing for speed dial locations 10-99:
1. Press the first digit.
2. Press and hold the second digit for approximately two seconds.
(The display confirms that the number has been dialed when it
shows Calling...)
You can also speed dial numbers by entering the one- or two-digit speed
dial number and pressing N.
Tip:
Prepend Dialing
If you need to make a call from Recent Calls, your internal Phone
Book, or from Messages, and are outside of your local area code, you
can add the appropriate prefix by following these steps.
To add a prefix to a phone number before dialing:
1. Highlight the number you would like to call.
2. Press + (Options) and select Prepend.
3. Enter the appropriate prefix and press N to place the call.
Abbreviated Dialing
To set Abbreviated Dialing:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Others and press K or - (Select).
4. Select Abbrev. Dial and press K or - (Select).
5. Select On and press K or - (Select).
Section 2: Understanding Your PCS Phone
25 Section 2A: Your PCS Phone: The Basics
6. Read the message and press K or - (OK).
7. Enter the 3-digit area code and the 3-digit office code.
The US does not have 2 digit NXX (office codes).
Note:
8. Press K or - (Save) to save.
To use Abbreviated Dialing:
1. Enter a 4-digit phone number. (The phone displays Abbreviated
Dialing. When 3 or 4 digits have been entered and there is
more than one match, the phone displays Multiple Matches.)
2. Press N to display the list of multiple matches for you to
choose from.
3. Select the desired number using the Navigation key.
Dialing a Number in a Text Message
If you receive a text message with an embedded phone number, you
can dial the number directly.
To call a phone number from a text message:
1. Press - (Menu) or K to access the main menu.
2. Select Messaging and press K or - (Select).
3. Select Inbox and press K or - (Select).
4. Scroll to the message with the desired number(s).
Ⅲ If the message contains only one embedded phone number,
press - (Select) and K (Call).
– or –
Press N.
Ⅲ If the message contains more than one phone number,
press - (Select), scroll to the number with the
Navigation key and then press + (Select) to dial.
Additional Dialing Features
When numbers are entered directly using the keypad in standby
mode, the following options are available under + (Options):
ⅷ
Call or Roam Call to place a call.
ⅷ
Save Number to save a number into the Phone Book.
Section 2A: Your PCS Phone: The Basics
26
ⅷ
Send Message to create a text message addressed to the number
entered.
ⅷ
ⅷ
Abbreviate Dial to place a call using Abbreviated Dialing.
Hard Pause to insert a hard pause. Hard pauses are displayed as
pauses.)
ⅷ
2 Sec. Pause to insert a 2-second pause. 2-second pauses are
displayed as a “t”.
The Abbreviate Dial option only appears if the entered number is
4-5 digits long and the user has enabled this feature (and defined the
5-6 digits) from the Settings menu.
Note:
Saving a Phone Number
To save a number from standby mode:
1. Enter a phone number.
2. Press - (Save) or press K.
3. Choose New Entry or Existing Entry and press K or
- (Select).
4. Use the L/R buttons on the Navigation key to scroll to the
number type you want (for example, Home, Work, or Mobile),
and then press U/D to highlight and select the subsequent
fields in the Number Form (Speed No. and Voice Name).
feature.)
You can also press K to view the number type, icon, and speed dial
numbers. Use the U/D buttons to highlight a number and select it by
Note:
pressing - (
) or K.
Select
5. Press NEXT to save the Number Form and move to the Entry
Form.
6. Select Name to display the name editor and enter a name. (To
change the input mode, press + [Options] and select the
input mode. Press K or - [OK] to store the name.)
7. Use the Navigation key to scroll through more options for the
entry (Ringer ID, Email, Add more phone numbers).
Section 2: Understanding Your PCS Phone
27 Section 2A: Your PCS Phone: The Basics
8. Add more numbers to an entry by selecting the Add More Info
option from the entry form before pressing the DONE softkey.
(Up to five numbers can be saved for each contact.)
9. To store the entry, press - (Done). (Saved will be displayed.)
Finding a Phone Number
To find a phone number:
1. Press - (Menu) or K to access the main menu.
2. Select Phone Book and press K or - (Select).
3. Select Find Name and press K or - (Select).
Find Name can also be accessed from standby mode by pressing D
or by selecting + ( ).
Shortcut:
PH.BOOK
4. Enter the name or part of the name. (The highlight will move
to the next matched entry in the phone book name list.)
5. If necessary, use the Navigation key to highlight the desired
name.
For each contact, the Name List screen displays only the name and an
icon that indicates the type (home, work, etc.) of the primary (default)
number. Contacts having several phone entries are indicated by
parentheses around the icon. To display the other numbers for the
highlighted contact, use the L/R buttons.
Note:
6. Press K or - (View) to display the primary phone number
for this contact. (To display the other numbers for this contact,
use the L/R buttons).
Dialing and Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing numbers.
If you select a 2-second pause, your phone automatically sends the
next set of numbers after 2 seconds. If you select a hard pause, the
next set of numbers are sent when you press +.
You can have multiple pauses in a phone number and combine 2-second
and hard pauses.
Note:
Section 2A: Your PCS Phone: The Basics
28
To dial or save phone numbers with pauses:
1. Enter the phone number and press + (Options).
2. Select either Hard Pause or 2 Sec. Pause and press - (Select).
(Hard Pauses are displayed as a “p” and 2-second Pauses as
a “t”.)
3. Enter additional numbers.
4. Press + (Options) and select Call to dial the number, or press
- (Save) to save the number in your Phone Book.
Dialing From the Phone Book
To dial directly from a Phone Book entry:
1. Press - (Menu) or K to access the main menu.
2. Select Phone Book and press K or - (Select).
3. Select Find Name and press K or - (Select).
Find Name can also be accessed from standby mode by pressing D
or by selecting + ( ).
Shortcut:
PH.BOOK
4. Enter the name or part of the name. (The highlight will move
to the next matched entry in the phone book name list.)
5. Use the Navigation key to highlight the entry.
For each contact, the Name List screen displays only the name and an
icon that indicates the type (home, work, etc.) of the primary (default)
number. Contacts having several phone entries are indicated by
parentheses around the icon. To display the other numbers for the
highlighted contact, use the L/R buttons.
Note:
6. Press K or - (View) to look at a saved entry’s details.
7. Select a different saved entry for a given contact by using L
or R from either the list or detail view.
To dial a number saved in the phone book from either the name list
(step 5 above) or detail view (steps 6 and 7):
ᮣ Press N.
Section 2: Understanding Your PCS Phone
29 Section 2A: Your PCS Phone: The Basics
Using Features While On a Call
Using Call Waiting
When you’re on a call, Call Waiting alerts you of incoming calls by
sounding two beeps. Your phone’s screen informs you that another
call is coming in and displays the caller’s phone number (if it is
available and you are in digital mode).
To respond to an incoming call while you’re on a call:
ᮣ Press N. (This puts the first caller on hold and answers the
second call.)
To switch back to the first caller:
ᮣ Press N again.
Pressing B while the phone indicates there is a call waiting will
dismiss the call waiting information and resume displaying caller ID and
call timer of the first caller.
Note:
Tip:
For those calls where you don’t want to be interrupted, you can
temporarily disable Call Waiting by pressing *7 0 before placing your call.
Call Waiting is automatically reactivated once you end the call.
AnsweringaVoiceCallWhileViewingorComposinga
Message
If you receive a voice call while viewing or composing a message,
you still have access to all of the phone’s voice features and
capabilities.
If you choose to answer an incoming call while composing a message,
the message is automatically saved to the drafts folder.
Note:
If you answer a call while viewing or composing a message (or
navigating any part of the menu system), you are returned to the
standby screen after the call ends. You are returned to the original
screen only if you choose to ignore the call (and therefore allowing
it to be answered by voicemail).
A call may be ignored by pressing - (Ignore), silencing the ringer
(using the volume keys), or allowing the phone to ring without
Section 2A: Your PCS Phone: The Basics
30
interfering (until it is answered by voicemail or the calling party
hangs up).
Receiving a Message While in a Voice Call
An incoming message will not interrupt an active voice call.
Additional On-Call Features
While you are on a call, you can access the following features by
pressing + (Options):
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
ⅷ
My Phone # to display your telephone number.
Mute/Unmute to turn the microphone on or off.
3-way call to call a third party.
Flash to answer an incoming call-waiting or third party call.
Phone Book to display the Phone Book list.
Outgoing Calls to display the outgoing calls list.
Incoming Calls to display the incoming calls list.
Missed Calls to display the missed calls list.
Messaging to display the first level of the messaging menu.
Datebook to display the date book.
Alarm Clock to display the alarm.
Calculator to display the calculator.
Worldtime to display world time.
Stopwatch/Timer to display the stopwatch or timer.
Sound to display the Sounds menu from settings.
Display to display the Display menu from settings.
Location to display the Location menu from settings.
TTY to display the TTY mode settings.
Version to display the phone’s version information.
Section 2: Understanding Your PCS Phone
31 Section 2A: Your PCS Phone: The Basics
Entering Text
You can enter letters, numbers, and symbols by pressing a key one
or more times using the standard tap entry method. The numeric
entry method allows you to enter only numbers, and the symbol
entry method will transfer you to a grid containing symbol options
to choose from. The iTAP method is a predictive text mode that lets
you enter text messages with a minimum of key presses by
predicting each word as you enter it.
Selecting a Character Input Mode
To activate a text mode, press + (Options) from any text entry
screen and select the text mode from the Entry Method menu:
1. When you display a screen where you can enter text, press
+ (Options).
2. Select a character input mode:
Ⅲ iTAP English: Switches to iTAP entry method for English.
Ⅲ iTAP Spanish: Switches to iTAP entry method for Spanish.
Ⅲ Tap Method: Enters characters one at a time by pressing the
key for the letter, number, or symbol. This is the standard
mode for entering text on your phone.
Ⅲ Numeric: Switches to Numeric method which allows
normal keypad entry of the numerals 0-9.
Ⅲ Symbol: Presents you with a symbol grid, allowing you to
select and enter a symbol. Use your Navigation key to
highlight the desired symbol and press K to enter the
symbol. (After inserting a symbol, the character input mode
reverts to its previous setting.)
Ⅲ Browse: Allows you to browse and select a canned message
from the list.
The text mode you select remains active until you change it by selecting
another mode. While in tap method, pressing and holding down keys
1-9 will allow you to switch between alpha and number mode.
Note:
Section 2A: Your PCS Phone: The Basics
32
Tap Method
The Tap method is the default mode for entering text on your
phone. To activate the tap method from any text entry screen, press
+ (Options) and select the Tap Method menu option.
To enter text using the tap method:
ⅷ
Press a number key one or more times: Cycle through the
characters associated with the key and select the character you
want.
ⅷ
ⅷ
Continue to press number keys: Enter the rest of the characters in
the text message.
Press K or - (OK) to accept and store the text when you are
finished.
General Text Entry Rules
Use the keypad to enter letters, numbers, symbols, and other
characters with the tap method. Press the same key repeatedly to
cycle through available characters.
ⅷ
Press a number key as many times as necessary to enter the
desired character.
ⅷ
Press and hold a number key to cycle between tap method and
numeric text entry mode.
ⅷ
ⅷ
# Space
* Switches between lowercase, uppercase, and single shift
(abc, ABC, or Abc).
ⅷ
If you do not press a key for two seconds, the character in the
block cursor is accepted, and the cursor moves to the next
position.
Character Chart
Use this chart as a guide for entering spaces, numbers, letters,
symbols, and other characters with the tap method.
1 . , @1 ? ! *#/
2 a b c 2 à ã á â Ç
3 d e f 3 é è ê
4 g h i 4 í
5 j k l 5
Section 2: Understanding Your PCS Phone
33 Section 2A: Your PCS Phone: The Basics
6 m n o 6
7 p q r s 7
8 t u v 8
9 w x y z 9
0 0
* Shift: abc -> Abc -> ABC -> abc -> ...
# Space
Pressing and holding 0 - 9 cycles the input mode between Tap
Method and Numeric Method.
U Moves the cursor up to the same position in the line above the
current line.
D Moves the cursor down to the same position in the line below
the current line.
L Moves the cursor to the left.
R Moves the cursor to the right. Enters a space if it is located at
the end of a string of characters.
BROWSE Gives the option of picking the value for a field from a
predetermined list.
K Saves entered data and exits the editor.
B:
ⅷ
ⅷ
ⅷ
If the editor is empty, exits the editor state and returns to the
previous state.
If the editor is not empty, the back key deletes the character to
the left of the cursor.
If the editor is not empty and there is a block cursor, the
highlighted character is deleted and the cursor is changed to the
I-beam cursor.
Press and hold B:
ⅷ
If the editor is empty, exits the editor state and returns to the
previous state.
ⅷ
If the editor is not empty: Deletes all text from the editor.
Options allows you to change the text entry method.
O prompts you to save before returning to the idle screen.
Section 2A: Your PCS Phone: The Basics
34
Predictive Text Entry With iTAP™ Software
iTAP™ software provides a predictive text entry method that lets
you enter a word using one key press per letter, and the phone will
predict each word as you enter it. To activate the iTAP entry
method, select iTAP English from Options.
1. Press a number key one time to enter the first letter of a word.
(The letters associated with the key are shown at the bottom of
the display.)
2. Press number keys (one per letter) to enter the rest of the
word. (Alternative words and letter combinations are shown at
the bottom of the display. The word choices are updated with
each keypress.)
3. Press L/R on the Navigation key to highlight the word you
want.
4. Press - (Select) to choose the word you want. (The word
will appear at the flashing cursor location followed by a space
and the word options on the bottom of the screen will be
cleared.)
Adding a Word to the iTAP Software Dictionary
You may enter a word that is not in the iTAP software dictionary. If
you enter all the letters of a word but the word is not displayed:
1. Press B one or more times to delete one or more letters until
you see a letter combination that matches the start of the word.
2. Press the Navigation key to highlight the letter or letter
combination.
3. Press K or - (Select) to select the highlighted word and
automatically add a space. (You must first press B to delete
the space.)
4. Press B or - to delete the space and continue to enter
letters and highlight letter combinations to spell the word.
Entering Numbers
When the Numeric method is selected through the Entry Method
menu, you will be able to enter numbers into the text editor through
direct keypad entry.
1. To change entry method to Numeric entry, you must press
Section 2: Understanding Your PCS Phone
35 Section 2A: Your PCS Phone: The Basics
+ (Options) and select Numeric from the menu list.
2. Press K or - (Select) to activate the Numeric mode.
3. Press the numeric keypad to enter the number in the text
editor.
4. Press K or - (OK) to save the number and exit the editor.
Using the Browse Function
The Browse feature gives you the option of picking from a
predetermined list or manually entering a value in selected text
entry menus.
In the Datebook, BROWSE contains: Meeting / Appointment /
Presentation / Conference Call / Breakfast / Lunch / Dinner /
Anniversary / Birthday / Flight / Party.
In the SMS, BROWSE contains:
ⅷ
In destination address edit: Phone Book / Incoming calls /
Outgoing calls / Missed calls
ⅷ
In text message edit: displays the list of quick notes.
Entering Symbols
Your phone provides an alternate way to find and enter symbol
characters in a text message. You can view and select from a variety
of available symbols.
To activate symbol mode from any text entry screen:
1. Press + (Options), select Symbol, and press K or
- (Select).
2. Use the navigation key to highlight the desired symbol.
(Symbols are shown in a 5 x 7 grid to reflect accurate
navigation.)
.
,
:
’
;
"
/
!
?
\
-
@
*
+
$
^
=
#
`
&
~
(
)
<
>
Section 2A: Your PCS Phone: The Basics
36
%
:)
_
|
[
{
]
}
SP
¶
3. Press K or - (Select) to insert the selected symbol.
If you select the Smiley symbol :) a new grid will appear displaying
additional “emoticons.” Selecting SYM will return you to the original
symbol grid.
Note:
Deleting Text
1. Place the cursor to the right of the text that you want to delete.
2. Press B to delete one letter at a time.
– or –
Press and hold B to delete the entire message.
Punctuation and Other Characters
You can enter the following characters using 1: . , @ 1 ? ! * # /
All of these characters (except “1”) can also be entered using Symbols
from the Options menu. See “Entering Symbols” on page 39.
Tip:
To enter “1” you can also press and hold 1. To switch back to
punctuation, press and hold 1 again.
To enter punctuation using 1:
1. Press 1 as many times as required to display the desired
character.
2. Enter the next character.
– or –
Wait a moment; the cursor automatically shifts to the right.
Enter the next character.
The iTAP software automatically adds a space after each word. When
you enter punctuation, this space is removed.
Note:
Section 2: Understanding Your PCS Phone
37 Section 2A: Your PCS Phone: The Basics
Capitalization
The first letter of a word is automatically capitalized when using
either iTAP or tap methods in text editors.
Press * to change the words to initial character capitalized (Abc),
all uppercase characters (ABC), or all lower case characters (abc).
The shift mode that you are currently in is displayed on the top right
side of your screen and it will automatically update when you
press *.
Section 2A: Your PCS Phone: The Basics
38
Section 2B
Controlling Your Phone’s Settings
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ Sound Settings
Display Settings
Location Settings
Other Settings
Phone Information
This section describes how you can change your phone’s settings to best
suit your needs. Take a few moments to review these options and adjust
the ones that are right for you.
Section 2B: Controlling Your Phone’s Settings
39
Sound Settings
Volume
Ringer Volume
To adjust the Ringer Volume:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Volume and press K or - (Select).
5. Select Ringer Volume.
6. Use the L/R buttons on the Navigation key to scroll
through the available settings. To save, press U or D. (The
previous or next menu item is now highlighted.)
– or –
Press K or - (Select) to use the detailed screen, set as
desired, and press K or - (Done) to save.
To access the phone’s main menu, press - (
) from standby
Menu
Reminder:
mode. Menu items may be selected by highlighting them with the
Navigation key and pressing K or - ( ).
Select
Voice Volume
To adjust the Earpiece (Voice) Volume:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Volume and press K or - (Select).
5. Select Voice Volume.
6. Use the L/R buttons on the Navigation key to scroll
through the available settings. To save, press U or D. (The
previous or next menu item is now highlighted.)
– or –
Press K or - (Select) to use the detailed screen, set as
desired, and press K or - (Done) to save.
Section 2B: Controlling Your Phone’s Settings
40
Headset Volume
To adjust the Headset Volume:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Volume and press K or - (Select).
5. Select Headset Volume.
6. Use the L/R buttons on the Navigation key to scroll
through the available settings. To save, press U or D. (The
previous or next menu item is now highlighted.)
– or –
Press K or - (Select) to use the detailed screen, set as
desired, and press K or - (Done) to save.
Alarm Volume
To adjust the Alarm Volume:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Volume and press K or - (Select).
5. Select Alarm Volume.
6. Use the L/R buttons on the Navigation key to scroll
through the available settings. To save, press U or D. (The
previous or next menu item is now highlighted.)
– or –
Press K or - (Select) to use the detailed screen, set as
desired, and press K or - (Done) to save.
Key Beep
To adjust the Keypad volume:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Volume and press K or - (Select).
Section 2: Understanding Your PCS Phone
41 Section 2B: Controlling Your Phone’s Settings
5. Select Key Beep.
6. Use the L/R buttons on the Navigation key to scroll
through the available settings. To save, press U or D. (The
previous or next menu item is now highlighted.)
– or –
Press K or - (Select) to use the detailed screen, set as
desired, and press K or - (Done) to save.
Auto Volume
Auto Volume helps you hear low volume transmissions by
automatically raising the volume when necessary.
To adjust the Auto Volume:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Volume and press K or - (Select).
5. Select Auto Volume and press K or - (Select).
6. Read the description and press K or - (OK).
7. Use the U/D buttons on the Navigation key to select On or
Off, and press K or - (Select) to save.
Ringer Types
Ringer types help you identify incoming calls and messages. You can
assign ringer types to individual Phone Book entries, types of calls,
and types of messages.
ⅷ
Preprogrammed Ringers include a variety of standard ringer types
and familiar music.
ⅷ
Vibrating Ringer alerts you to calls or messages without
disturbing others.
Selecting Ringer Types for Voice Calls
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Ringer Types and press K or - (Select).
Section 2B: Controlling Your Phone’s Settings
42
5. Select Voice Calls and press K or - (Select).
6. Select With Caller ID, Restricted ID, or Without Caller ID then
press K.
7. Select your desired ringer type and press K or - (Select) to
save it.
Selecting Ringer Types for Messages
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Ringer Types and press K or - (Select).
5. Select Messages and press K or - (Select).
6. Select Voicemail or Text then press K or - (Select).
7. Use the L/R buttons on the Navigation key to scroll
through the Voicemail ringer type options.
8. Select your desired ringer type and press K or - (Select) to
save it.
Selecting Ringer Types for Alarm
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Ringer Types and press K or - (Select).
5. Select Alarm and press K or - (Select).
6. Select your desired ringer type and press K or - (Select).
to save it.
7. Use the L/R buttons on the Navigation key to scroll
through the Alarm ringer type options.
8. To save the setting and move to the next menu item, press K
or - (Select).
Section 2: Understanding Your PCS Phone
43 Section 2B: Controlling Your Phone’s Settings
Roam Ringer
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Ringer Types and press K or - (Select).
5. Select Roam Ringer and press K or - (Select).
6. Select Distinct or Normal with the Navigation key.
Ⅲ Distinct: Sounds a different ringer type.
Ⅲ Normal: Sounds the same ringer type as used in Home area.
7. To save, press K or - (Select).
Alerts
You can set an alert that sounds when any handset changes occur.
Service Alerts
Alerts can sound when leaving a service area and entering a roaming
service area.
To activate this feature:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Alerts and press K or - (Select).
5. Select Service Alerts and press K or - (Select).
6. Select On or Off with the Navigation key.
7. Use the L/R buttons on the Navigation key to scroll
through each of the alert options.
8. To save the setting and move to the next menu item, press K
or - (Select).
Minute Beep
This alert can be set to sound during every minute of a phone call.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
Section 2B: Controlling Your Phone’s Settings
44
3. Select Sounds and press K or - (Select).
4. Select Alerts and press K or - (Select).
5. Select Minute Beep and press K or - (Select).
6. Select On or Off with the Navigation key.
7. Use the L/R buttons on the Navigation key to scroll
through each of the Alerts options.
8. To save the setting and move to the next menu item, press K
or - (Select).
Voicemail Alerts
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Alerts and press K or - (Select).
5. Select Voicemail and press K or - (Select).
6. Select Once, Repeat, or Off with the Navigation key.
7. Use the L/R buttons on the Navigation key to scroll
through each of the alert options.
8. To save the setting and move to the next menu item, press K
or - (Select).
Messaging Alerts
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Alerts and press K or - (Select).
5. Select Messaging and press K or - (Select).
6. Select Once, Repeat, or Off with the Navigation key.
7. Use the L/R buttons on the Navigation key to scroll
through each of the alert options.
8. To save the setting and move to the next menu item, press K
or - (Select).
Section 2: Understanding Your PCS Phone
45 Section 2B: Controlling Your Phone’s Settings
Call Lost Alerts
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Alerts and press K or - (Select).
5. Select Call Lost and press K or - (Select).
6. Select On or Off with the Navigation key.
7. Use the L/R buttons on the Navigation key to scroll
through Tone Length options (Long or Short).
8. To save the setting and move to the next menu item, press K
or - (Select).
Tones
Tone Length
To adjust tone length:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Tones and press K or - (Select).
5. Select Tone Length and press K or - (Select).
6. Select Long or Short with the Navigation key.
7. Use the L/R buttons on the Navigation key to scroll
through the Tone Length options (Long or Short).
8. To save the setting and move to the next menu item, press K
or - (Select).
Power Up Tone
To activate or deactivate the Power Up tone:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Tones and press K or - (Select).
Section 2B: Controlling Your Phone’s Settings
46
5. Select Power Up Tone and press K or - (Select).
6. Select On or Off with the Navigation key.
7. To save, press K or - (Select).
Power Down Tone
To activate or deactivate the Power Down tone:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Tones and press K or - (Select).
5. Select Power Down Tone and press K or - (Select).
6. Select On or Off with the Navigation key.
7. To save, press K or - (Select).
My Tones
You can create up to 10 custom alert tones for your phone. The
tones you create display in the list of available alerts.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Tones and press K or - (Select).
5. Select My Tones and press K or - (Select).
6. Select New Tone and press K or - (Select).
7. Select Note, enter notes for the tone using the keypad, and save
the notes by pressing K or - (OK).
8. Press + (Options) to select a submenu and press K or
- (Select).
Ⅲ Play: The phone displays the playback meter and plays
the tone.
Ⅲ Save: Stores the tone.
Ⅲ Clear: Discards all notes currently being edited.
Ⅲ Help: Displays the My Tone User Guide.
Section 2: Understanding Your PCS Phone
47 Section 2B: Controlling Your Phone’s Settings
9. Select Name, enter the name for the tone, and press K or
- (OK).
10. To store the tone, press - (Done).
Use L / R on the Navigation key to scroll through each of the Tone
options.
Note:
Editing a Tone
To edit a custom tone you created:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Sounds and press K or - (Select).
4. Select Tones and press K or - (Select).
5. Select My Tones and press K or - (Select).
6. Select the tone you want to edit and press K or - (Edit).
7. Select the details you want to edit, enter the new Name or
Notes, and press K or - (OK).
8. To store the tone, press - (Done).
You cannot edit the standard alert tones included with your phone.
Note:
Section 2B: Controlling Your Phone’s Settings
48
Display Settings
Menu Display
Menu Theme
You can select the color palette your phone uses to display
indicators, titles, highlights, scroll bar, soft key labels, and transient
notices.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Display and press K or - (Select).
4. Select Menu Display and press K or - (Select).
5. Select Menu Theme and press K or - (Select).
6. Select your desired menu theme and press K or - (Select)
to save it.
Menu Style
To set a menu style for the Main Menu and the Tools Menu:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Display and press K or - (Select).
4. Select Menu Display and press K or - (Select).
5. Select Menu Style and press K or - (Select).
6. Select your desired menu style and press K or - (Select) to
save it.
Standby Display
Screensaver
While in preview mode, use the U/D buttons to preview all of
the screen saver selections.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Display and press K or - (Select).
Section 2: Understanding Your PCS Phone
49 Section 2B: Controlling Your Phone’s Settings
4. Select Standby Display and press K or - (Select).
5. Select Screensaver and press K or - (Select).
6. Select your desired screen saver and press + (Preview) to
preview the selected screen saver.
7. Press K or - (Select) to save it.
In preview mode, use the U/D buttons to preview all screensaver
selections.
Note:
Wallpaper
While in preview mode, use the U/D buttons to preview all of
the wallpaper selections.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Display and press K or - (Select).
4. Select Standby Display and press K or - (Select).
5. Select Wallpaper and press K or - (Select).
6. Select your desired wallpaper and press + (Preview) to
preview the selected wallpaper. Press K or - (Select) to
save it.
In preview mode, use the U/D buttons to preview all wallpaper
selections.
Note:
Navigation Icons
To show or hide the Navigation icons in standby mode:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Display and press K or - (Select).
4. Select Standby Display and press K or - (Select).
5. Select Navigation Icons and press K or - (Select).
6. Read the message and press K or - (OK).
7. Select Show or Hide with the Navigation key.
8. To save, press K or - (Select).
Section 2B: Controlling Your Phone’s Settings
50
Assign Keys
Your phone allows you to customize the shortcuts assigned to the
Navigation key, the Smart key, and the left and right Softkeys in
standby mode.
Navigation Key
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Display and press K or - (Select).
4. Select Assign Keys and press K or - (Select).
5. Select Navigation Key and press K or - (Select).
6. Select U/D or L/R with the Navigation key.
7. Use the L/R buttons on the Navigation key to scroll
through the available functions for the directional keys,
U/D or L/R.
8. Select your desired new function to relabel, and press K or
- (Select) to save it.
Smart Key
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Display and press K or - (Select).
4. Select Assign Keys and press K or - (Select).
5. Select Smart Key and press K or - (Select).
6. Select the desired function to relabel and press K or
- (Select) to save it.
Softkeys
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Display and press K or - (Select).
4. Select Assign Keys and press K or - (Select).
5. Select Softkeys and press K or - (Select).
6. Select Left or Right with the Navigation key.
Section 2: Understanding Your PCS Phone
51 Section 2B: Controlling Your Phone’s Settings
7. Use the L/R buttons on the Navigation key to scroll
through the available functions for - and +.
8. Select the desired function to relabel and press K or
- (Select) to save it.
Backlight Control
The backlight setting lets you select how long the display and
keypad are backlit after any key press is made.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Display and press K or - (Select).
4. Select Backlight Control and press K or - (Select).
5. Select Display or Keypad with the Navigation key.
6. Use the L/R buttons on the Navigation key to scroll
through the Display and Keypad backlighting options.
7. Select the desired function to relabel and press K or
- (Select) to save it.
Greetings
The text greeting can be up to 15 characters long and displays on
your phone in standby mode.
To display or change your custom greeting:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Display and press K or - (Select).
4. Select Greetings and press K or - (Select).
5. Enter your name or custom greeting using the Alpha Editor.
(Press + (Options) to change the input mode.)
6. Press K or - (Select) to save it.
Contrast
To adjust the display’s contrast:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
Section 2B: Controlling Your Phone’s Settings
52
3. Select Display and press K or - (Select).
4. Select Contrast and press K or - (Select).
5. Use the L/R buttons on the Navigation key to scroll
through the Contrast levels.
6. To save the setting and move to another menu item, press K
or - (Done).
Font Size
You can set your phone’s display to show either five or six lines of
text, plus soft key labels. Six lines of text displays more information,
while five lines increases text size.
To change the font size on the main display:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Display and press K or - (Select).
4. Select Font Size and press K or - (Select).
5. Select Zoom In or Zoom Out with the Navigation key.
6. Use the L/R buttons on the Navigation key to scroll
through the Font size options (Zoom in or Zoom out).
7. To save the setting and move to the next menu item, press K
or - (Select).
Time and Date
To set the date and time format in standby mode:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Display and press K or - (Select).
4. Select Time and Date and press K or - (Select).
5. Select Time Format or Date Format with the Navigation key.
6. Select your desired time and date mode and press K or
- (Select) to save it.
Ⅲ Time Format: 12 hrs AM/PM or 24 hrs
Ⅲ Date Format: MM/DD/YY or DD/MM/YY
Section 2: Understanding Your PCS Phone
53 Section 2B: Controlling Your Phone’s Settings
Sleep Mode
The Sleep Mode feature activates a screen saver when the phone is
not used for a certain time.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Display and press K or - (Select).
4. Select Sleep Mode and press K or - (Select).
5. Select After 5 sec., After 30 sec., After 60 sec., or Off with the
Navigation key.
6. To save, press K or - (Select).
Section 2B: Controlling Your Phone’s Settings
54
Location Settings
Your PCS Phone is equipped with a Location feature for use in
connection with location-based services that may be available in the
future.
The Location feature allows the network to detect your position.
Turning Location OFF will hide your location from everyone except
911.
Even if the Location feature is enabled, no service may use your location
without your expressed permission.
Note:
To enable your phone’s Location feature:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Location and press K or - (Select).
4. Read the message and press K or - (OK).
5. Select On or Off with the Navigation key.
6. To save, press K or - (Select).
7. Read the confirmation message and press K or - (OK).
When the Location feature is on, your phone’s standby screen will
display the
display.
icon. When Location is turned off, the
icon will
Section 2: Understanding Your PCS Phone
55 Section 2B: Controlling Your Phone’s Settings
Other Settings
Language
To assign a language for the phone’s display:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Others and press K or - (Select).
4. Select Language and press K or - (Select).
5. Select English or Español with the Navigation key.
6. Use the L/R buttons on the Navigation key to scroll
through the Language options (English or Espanol).
7. To save the setting and move to the next menu item, press K
or - (Select).
Answer Options
Anykey Answer
Anykey Answer allows you to answer incoming calls by pressing any
key except B and O.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Others and press K or - (Select).
4. Select Answer Options and press K or - (Select).
5. Select Anykey Answer and press K or - (Select).
6. Select On or Off with the Navigation key.
7. To save, press K or - (Select).
Auto Answer
Auto Answer automatically answers a call after a preset number of
rings. This setting is useful if you use your phone with a handsfree
car kit or headset.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
Section 2B: Controlling Your Phone’s Settings
56
3. Select Others and press K or - (Select).
4. Select Answer Options and press K or - (Select).
5. Select Auto Answer and press K or - (Select).
6. Select On or Off with the Navigation key.
7. Use the L/R buttons on the Navigation key to scroll
through the Auto Answer On and Off options.
8. To save the setting and move to the next menu item, press K
or - (Select).
Open to Answer
Open to Answer allows you to answer incoming calls simply by
opening the flip.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Others and press K or - (Select).
4. Select Answer Options and press K or - (Select).
5. Select Open to Answer and press K or - (Select).
6. Select On or Off with the Navigation key.
7. To save, press K or - (Select).
Speed Dial
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Others and press K or - (Select).
4. Select Speed Dial and press K or - (Select).
5. Select On or Off with the Navigation key.
6. Use the L/R buttons on the Navigation key to scroll
through the Speed Dial On and Off options.
7. To save the setting and move to the next menu item, press K
or - (Select).
Section 2: Understanding Your PCS Phone
57 Section 2B: Controlling Your Phone’s Settings
Abbreviated Dial
Abbreviated Dialing is another form of speed dialing. If the last four
or five digits you enter do not match any stored Phone Book entry,
the digits are automatically prefixed with the digits specified using
the following steps.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Others and press K or - (Select).
4. Select Abbrev. Dial and press K or - (Select).
5. Select On or Off with the Navigation key and press K or
- (Select). If you selected On:
Ⅲ Read the message and press K or - (OK).
Ⅲ Enter 5 or 6 digits using the number editor.
Ⅲ Press K or - (Save) to save it.
Auto Redial
Auto Redial feature can be used to retry the call without user
intervention to allows your phone to redial if a call attempt fails due
to a busy network condition. If Auto Redial is ON, the phone will
attempt to place the call every 10 seconds for up to 5 times.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Others and press K or - (Select).
4. Select Auto Redial and press K or - (Select).
5. Select On or Off with the Navigation key.
6. Use the L/R buttons on the Navigation key to scroll
through the Auto Redial On and Off options.
7. To save the setting and move to the next menu item, press K
or - (Select).
Section 2B: Controlling Your Phone’s Settings
58
Airplane Mode
When your phone is in Airplane Mode, it cannot send or receive any
calls or access online information. You may still use the phone’s
other features, such as Games, Datebook, Voice Record, etc., while
you are in Airplane Mode.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Others and press K or - (Select).
4. Select Airplane Mode and press K or - (Select).
5. Read the message and press K or - (OK).
6. Select On or Off with the Navigation key.
7. To save, press K or - (Select).
TTY Settings
A TTY (also known as a TDD or Text Telephone) is a
telecommunication device that allows people who are deaf, hard of
hearing, or who have speech or language disabilities to
communicate via telephone.
Your phone is compatible with select TTY devices. Check with the
manufacturer of your TTY device to ensure that it supports digital
wireless transmission. The phone connects to the TTY device with a
special cable that plugs into your phone’s headset jack. If this cable
was not provided with your TTY device, contact your TTY device
manufacturer to purchase the connector cable.
When establishing your PCS Service, call PCS Customer Service
SolutionsSM through the state Telecommunications Relay Service
(TRS) by first dialing 7 1 1 N. Then provide the state TRS
with this number: 866-727-4889.
To turn TTY Mode on or off:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Others and press K or - (Select).
4. Select TTY Settings and press K or - (Select).
5. Read the message and press K or - (OK).
Section 2: Understanding Your PCS Phone
59 Section 2B: Controlling Your Phone’s Settings
6. Select Enable TTY or Disable TTY with the Navigation key.
7. To save, press K or - (Save).
In TTY Mode, your phone will display
audio quality of non-TTY devices connected to the headset jack may be
impaired.
. If TTY mode is enabled, the
Note:
911 Emergency Calling
IMPORTANT:
Sprint recommends that TTY users make emergency calls by
other means, including Telecommunications Relay Services
(TRS), analog cellular, and landline communications. Wireless
TTY calls to 911 may be corrupted when received by public
safety answering points (PSAPs) rendering some
communications unintelligible. The problem encountered
appears related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the FCC, and the
wireless industry and PSAP community are currently working to
resolve this.
Phone Book Match
When you dial a number and the Phone Book Match feature is on,
your phone searches the internal Phone Book for a matching
number. If the number is found, the phone displays the
corresponding name. Otherwise, the phone displays the phone
number.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Others and press K or - (Select).
4. Select Ph.Book Match and press K or - (Select).
5. Select On or Off with the Navigation key.
6. Use the L/R buttons on the Navigation key to scroll
through the Ph.Book Match On and Off options.
7. To save the setting and move to the next menu item, press K
or - (Select).
Section 2B: Controlling Your Phone’s Settings
60
Phone Information
My Phone Number
My Phone Number displays the phone number and MS ID of your
phone.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Phone Info and press K or - (Select).
4. Select My phone number and press K or - (Select).
5. To return to the previous page, press K or - (OK).
Icon Glossary
The Icon Glossary identifies and describes common symbols that
you will see on your phone.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Phone Info and press K or - (Select).
4. Select Icon glossary and press K or - (Select).
5. To return to the previous page, press K or - (OK).
Version
To display the phone’s version information:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Phone Info and press K or - (Select).
4. Select Version and press K or - (Select).
5. To return to the previous page, press K or - (OK).
Section 2: Understanding Your PCS Phone
61 Section 2B: Controlling Your Phone’s Settings
Section 2C
Setting Your Phone’s Security
In This Section
ࡗ Setting Your Phone’s Security
By adjusting the security settings on your PCS Phone, you receive peace of
mind without sacrificing flexibility. With several options available, you
can customize your phone to meet your personal needs.
Section 2C: Setting Your Phone’s Security
62
Setting Your Phone’s Security
If you can’t recall your lock code, try using the last four digits of either
your Social Security number or PCS Phone Number or try 0000. If none of
these work, call PCS Customer Solutions at 1-888-211-4PCS (4727).
Tips:
Locking Your Phone
When your phone is locked, you can only receive incoming calls or
make calls to 911, PCS Customer Solutions, or special numbers.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Security and press K or - (Select) and enter
Password.
The default password is the last 4 digits of the phone number.
Note:
4. Select Lock Phone and press K or - (Select).
5. Select Unlock, Lock Now, or Lock On PowerUp with the
Navigation key.
Ⅲ Unlock: Do not lock the phone.
Ⅲ Lock Now: Lock the phone now.
Ⅲ Lock On Power Up: Lock the phone whenever it is turned on.
6. To save, press K or - (Select).
Changing the Lock Code
To change your lock code:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Security and press K or - (Select) and enter Password.
The default password is the last 4 digits of the phone number.
Note:
4. Select Change Lock Code and press K or - (Select).
5. Enter a new lock code.
6. Re-enter a new lock code.
Section 2: Understanding Your PCS Phone
63 Section 2C: Setting Your Phone’s Security
Locking Your Phone Book
Phone Book Lock prevents others from using your internal Phone
Book without permission.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Security and press K or - (Select) and enter
Password.
The default password is the last 4 digits of the phone number.
Note:
4. Select PhoneBook Lock and press K or - (Select).
5. Select On or Off with the Navigation key.
6. To save, press K or - (Select).
Erasing Your Phone Book
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Security and press K or - (Select) and enter
Password.
The default password is the last 4 digits of the phone number.
Note:
4. Select Erase PhoneBook and press K or - (Select).
5. Read the message and press K or - (OK).
6. To erase, press K or - (Yes).
Restricting Calls
The Restrict Calls option enables you to restrict certain features with
the password. To use the restricted features, simply enter your
password.
Outgoing Calls
The Outgoing Calls feature allows you to block outgoing calls (except
for emergency calls, PCS Customer Solutions, and special numbers)
but allows incoming calls to be received.
1. Press - (Menu) or K to access the main menu.
Section 2C: Setting Your Phone’s Security
64
2. Select Settings and press K or - (Select).
3. Select Security and press K or - (Select) and enter
Password.
The default password is the last 4 digits of the phone number.
Note:
4. Select Restrict Calls and press K or - (Select).
5. Select Outgoing Calls and press K or - (Select).
6. Select None, All, or Phone Book only with the Navigation key.
Ⅲ None: No calls will be restricted.
Ⅲ All: All calls will be restricted.
Ⅲ Phone Book only: All numbers that are saved in the phone
book will be restricted.
7. To save, press K or - (Select).
Incoming Calls
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
The default password is the last 4 digits of the phone number.
Note:
3. Select Restrict Calls and press K or - (Select).
4. Select Incoming Calls and press K or - (Select).
5. Select None, All, or Phone Book only with the Navigation key.
Ⅲ None: No calls will be restricted.
Ⅲ All: All calls will be restricted.
Ⅲ Phone Book only: All numbers that are saved in the phone
book will be restricted.
6. To save, press K or - (Select).
Section 2: Understanding Your PCS Phone
65 Section 2C: Setting Your Phone’s Security
Limit Use
Lock Application
The Lock Application option enables you to lock or unlock
applications to prevent their unauthorized use.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Security and press K or - (Select) and enter
Password.
The default password is the last 4 digits of the phone number.
Note:
4. Select Limit Use and press K or - (Select).
5. Select Lock Application and press K or - (Select).
6. Select one of the following options with the Navigation key
and press K or - (Select).
Ⅲ Recent Calls / Phone Book / Messaging / Datebook /
Alarm Clock
7. Select Unlocked or Locked with the Navigation key.
The Phone Book application enables you to choose between Lock,
Unlock, or View Only. The View Only option allows you to view entries
stored in the phone book, but does not allow you to modify, add, or delete
entries.
Note:
8. To save, press K or - (Select).
Special Numbers
You can save three special numbers in addition to your Internal
Phone Book entries. You can make calls to special numbers, even
when your phone is locked.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Security and press K or - (Select) and enter your
password.
The default password is the last 4 digits of the phone number.
Note:
Section 2C: Setting Your Phone’s Security
66
4. Select Limit Use and press K or - (Select).
5. Select Special Numbers and press K or - (Select).
6. Select one of the following options with the Navigation key
and press K or - (Select).
Ⅲ Special #1, Special #2, or Special #3
7. Press K or - (Edit), enter the phone number, and press
K or - (OK) to save.
You can choose a number from the phone book, outgoing calls, incoming
calls, or missed calls list by selecting +
Note:
.
Browse
Master Reset
Resetting the phone will not effect the internal Phone Book,
Messaging memory, or the recent calls lists.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Security and press
K
or
-
(Select) and enter Password.
The default password is the last 4 digits of the phone number.
Note:
4. Select Master Reset and press K or - (Select).
5. Read the message and press K or - (OK).
6. To reset, press K or - (Yes).
Master Clear
Use Master Clear to clear all user-selectable options, the recent call
list, the phone book data, and the messaging memory.
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Security, press K or - (Select) and enter Password.
The default password is the last 4 digits of the phone number.
Note:
4. Select Master Clear and press K or - (Select).
5. Read the message and press K or - (OK).
6. To clear, press K or - (Yes).
Section 2: Understanding Your PCS Phone
67 Section 2C: Setting Your Phone’s Security
Section 2D
Controlling Your Roaming Experience
In This Section
ࡗ ࡗ ࡗ Understanding Roaming
Setting Your Phone’s Roam Mode
Controlling Roaming Charges Using Call Guard
Roaming is the ability to make or receive calls when you’re off the
enhanced Sprint Nationwide PCS Network. Your new PCS Phone’s dual-
band/tri-mode capability allows you to make and receive calls while on
the Sprint Nationwide PCS Network and to roam on other analog and
800 and 1900 MHz digital networks where Sprint has implemented
roaming agreements. This section explains how roaming works as well
as special features that let you manage your roaming experience.
Section 2D: Controlling Your Roaming Experience
68
Understanding Roaming
Recognizing Icons on the Display
Your phone’s display always lets you know when you’re off the
enhanced Sprint Nationwide PCS Network and whether your phone
is operating in analog or digital mode. The following chart indicates
what you’ll see depending on where you’re using your phone.
Roaming Indicator
Analog Indicator
Sprint Nationwide PCS Network
OtherDigitalNetworks/AnalogNetworks
R
Remember, when you are using your phone off the Sprint Nationwide
PCS Network, always dial numbers using 11 digits (1 + area code +
phone number).
Tip:
You will pay a higher per-minute rate for roaming calls, unless your
PCS Service Plan includes roaming.
Note:
Roaming on Digital Networks
When you’re roaming on digital networks, your call quality and
security will be similar to the quality you receive when making calls
on the enhanced Sprint Nationwide PCS Network.
When roaming on digital networks, the “R” icon is displayed on the
status bar in standby mode, and the text Digital Roam appears on the
display screen.
Roaming on Analog Networks
When you roam on analog networks, you will experience a similar
quality provided by other analog carriers today. You can still make
and receive calls and access voicemail; you will experience a few
differences:
ⅷ
You are more likely to experience static, cross-talk, fade-out, and
dropped calls.
Section 2: Understanding Your PCS Phone
69 Section 2D: Controlling Your Roaming Experience
ⅷ
ⅷ
Some features which are standard on the enhanced Sprint
Nationwide PCS Network, such as call waiting and direct
international dialing, will be unavailable.
Though callers can leave voicemail messages while you are
roaming, you will not receive notification until you return to the
Sprint Nationwide PCS Network. While roaming, you can
periodically check your voicemail for new messages by dialing
1+area code+your PCS Phone Number. Press * when you hear
your greeting and enter your pass code at the prompt.
ⅷ
ⅷ
There are security and privacy risks (eavesdropping and cloning)
that exist with conventional analog services today.
Your battery needs recharging sooner when you use your phone
for analog roaming.
When roaming on analog networks, the “R” icon is displayed on the
status bar in standby mode, and the text Analog Roam appears on the
display screen.
If you’re on a call when you leave the Sprint Nationwide PCS Network
and enter an area where roaming is available (whether digital or analog),
your call is dropped. If your call is dropped in an area where you think
PCS Service is available, turn your phone off and on again to reconnect
to the Sprint Nationwide PCS Network.
Note:
When using your phone in analog mode, the handset may feel warm. This
is normal for analog operation.
Section 2D: Controlling Your Roaming Experience
70
Setting Your Phone’s Roam Mode
Your PCS Phone allows you to control your ability to roam. By using
the Roaming menu option, you can determine which signals your
phone accepts.
Set Mode
To set your phone’s roam mode:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Roaming and press K or - (Select).
4. Select Set Mode and press K or - (Select).
5. Select Sprint Only, Automatic or Roaming Only with the
Navigation key.
Ⅲ Sprint Only allows you to access the enhanced Sprint
Nationwide PCS Network only and prevents roaming on
other networks. The Sprint PCS setting shall limit the
handset to Sprint PCS service.
Ⅲ Automatic seeks PCS Service. When PCS Service is
unavailable, the phone searches for an alternate system.
The handset will automatically acquire service (digital first,
analog second) according to the PRL.
Ⅲ Roaming Only forces the phone to seek a roaming system.
The previous setting (Sprint Only or Automatic) is restored
the next time the phone is turned on. The setting will force
the handset to roam with roaming service.
6. To save, press K or - (Select).
Section 2: Understanding Your PCS Phone
71 Section 2D: Controlling Your Roaming Experience
Controlling Roaming Charges Using
Call Guard
In addition to the roaming icon and the text indicators on the idle
screen, Call Guard alerts you when roaming charges apply.
This feature makes it easy to manage your roaming charges by
reminding you when you make or receive roaming calls. It also
requires you to take an additional step before placing or answering a
roaming call. This additional step is not required when you make or
receive calls while on the enhanced Sprint Nationwide
PCS Network.
To turn Call Guard on or off:
1. Press - (Menu) or K to access the main menu.
2. Select Settings and press K or - (Select).
3. Select Roaming and press K or - (Select).
4. Select Call Guard and press K or - (Select).
5. Select On or Off with the Navigation key.
6. To save, press K or - (Select).
To place roaming calls with Call Guard on:
1. From standby mode, dial 1 + the area code + the seven-digit
number and press N. (A message displays Roaming Rate
applies.)
You can also initiate a call from the Internal Phone Book, Recent Calls, or
Messaging.
Note:
2. Press 1 to call.
3. Press 1.
To answer incoming roaming calls with Call Guard on:
1. Press N or - (Answer). (A message will appear notifying
you that roaming charges will apply.)
2. Press 1 o answer the call.
Section 2D: Controlling Your Roaming Experience
72
Standby Display Reminder
In standby mode, depending on the current network service
acquired, the display indicates its current network coverage by a
combination of icons and text messages.
While roaming, the “R” icon is displayed on the status bar in standby
mode and the text Analog Roam or Digital Roam appears on the
display screen.
Call Timer
If the handset is roaming when it is in use, the call timer will be
prefixed by Roam instead of Time.
Escape from “Zone of Silence”
E911 calls (as indicated by the digits entered) will be originated in
“zone of silence” via the next available analog system after only one
unsuccessful silent retry cycle, even though the handset’s mode may
be set to Sprint Only.
You do not need to press N to confirm call origination and there
will not be any delay or audio prompt confirmation.
Emergency Callback Mode
The handset will support an emergency callback mode where it will
stay in the system from which an emergency call has been placed.
It will not initiate any search for more preferred systems (if Sprint
PCS system has not been acquired) until E911 Callback Mode is
exited.
The textual label Press * and # to exit from Emergency Callback
mode will appear on the display.
Section 2: Understanding Your PCS Phone
73 Section 2D: Controlling Your Roaming Experience
Digital Precedence When Originating Calls in Dual
Mode
If the handset is operating under the Automatic option, an analog
service will not be activated unless digital service is not available
(see exceptions described in section “Escape from Zone of Silence”
above).
When the handset has located an analog service, the handset will re-
scan for a more preferred system according to the PRL (Preferred
Roaming List).
The re-scan process is initiated by either one of the two following
processes:
ⅷ
A predefined time schedule (once every minute).
Upon a power cycle.
ⅷ
To quickly re-scan for Sprint PCS service according to PRL, you can
set the mode to Sprint Only by selecting Roaming from the Setting
menus and choosing the Set Mode option.
Section 2D: Controlling Your Roaming Experience
74
Section 2E
Navigating Through Menus
In This Section
ࡗ ࡗ Menu Navigation
Menu Structure
This section is a road map to using your PCS Phone. Every function and
feature can be accessed through an onscreen menu. Take a few
moments to learn your way around and you’ll find your phone easier
to use.
Section 2E: Navigating Through Menus
75
Menu Navigation
The Navigation key on your PCS Phone allows you to scroll through
menus quickly and easily. The scroll bar at the right of the menu
keeps track of your position in the menu at all times.
To navigate through a menu, press the Navigation key up or down. If
you are in a first-level menu, such as Settings, B allows you to
move to the previous menu level, except when in an editor screen.
B performs as a backspace and delete function when pressed
while in an editor screen.
When you see a menu item that includes options in a “< >”, you can
use the L/R buttons on the Navigation key to scroll through
those options or to move to another menu item.
Section 2E: Navigating Through Menus
76
Menu Structure
Selecting Menu Items
As you navigate through the menu, menu options are highlighted.
You may select any item by highlighting it and pressing K.
For example, if you want to view your last incoming call:
1. Press - (Menu) or K to access the main menu.
2. Select Recent Calls and press K or - (Select).
3. Select Outgoing Calls and press K or - (Select). (If you
have received any calls, they are displayed on the screen.)
Backing Up Within a Menu
To go to the previous menu:
ᮣ Press B.
To return to standby mode:
ᮣ Press O.
Viewing the Menus
The following list outlines your phone’s menu structure.
1. Recent Calls
1. Outgoing Calls
2. Incoming Calls
3. Missed Calls
4. Erase History
1. Outgoing Calls/2. Incoming Calls/
3. Missed Calls/4. All Calls
2. PhoneBook
1. Find Name
2. Add New Entry
3. My Phone #
4. Speed Dial #’s
5. Voice Names
6. Long Phone #’s
7. Services
1. Cust Solutions/2. Dir Assistance/3. Account Info./
4. Sprint Operator/5. Voice Command
8. PhoneBook Status
9. Erase PhoneBook
3. Messaging
1. Compose New
2. Inbox
3. Outbox
4. Sent Folder
Section 2: Understanding Your PCS Phone
77 Section 2E: Navigating Through Menus
5. Drafts Folder
6. QuickNotes
7. Settings
1. Display Pop-up
2. Overwrite
On/Off
On/Off
3. Messaging Alerts Once/Repeat/Off
4.Delete All Messages
4. Voicemail
1. Call Voicemail
2. Clear Icon
5. Games
1.Bejeweled
2.Bowling
3.Football
6. Tools
1. Datebook
2. Alarm Clock
3. Calculator
4. World Time
5. StopWatch/Timer
7. Voice Record
8. Shortcuts
9. Settings
1. Sounds
1. Volume
1. Ringer Volume 1. High and Vibrate/2. High/3. Medium/
4. Low/5. Escalating/6. Vibrate/7. Rigner Off/
8. Silent All
2. Voice Volume 0-7 segmented scale
3. Headset Volume0-7 segmented scale
4. Alarm Volume 0-7 segmented scale
5. Key Beep
0-7 segmented scale
6. Auto Volume On/Off
2. Ringer Types
1. Voice Calls
1. With caller ID/2. Without caller ID/
3. Restricted ID
2. Messages
3. Alarm
1. Voicemail/2.Text
4. Roam Ringer 1.Distinct/2.Normal
3. Alerts
1. Service Alerts On/Off
2. Minute Beep On/Off
3. Voicemail
4. Messaging
5. Call Lost
Once/Repeat/Off
Once/Repeat/Off
On/Off
4. Tones
1. Tone Length
Long/Short
On/Off
On/Off
2. Power Up Tone
3. Power Down Tone
4. My Tones
2. Display
Section 2E: Navigating Through Menus
78
1. Menu Display
1. Menu Theme 1. Pacific/2. Mandarin/3. Evergreen/4. Autumn/
5. Dusk/6. Silver
2. Menu Style
2. Standby Display
1. Screensaver
2. Wallpaper
1. Desktop/2. List view
1. Animation Moto/2. Distort
1. Clouds/2. Fire/3. Chill/4. Funky
1. Show/2. Hide
3 Navigation Icons
3. Assign Keys
1. Navigation Key
2. Smart Key
1. Up/2. Down/3. Left/4. Right
1. Left/2. Right
3. SoftKeys
4. Backlight Control
1. Display
2. Keypad
5. Greetings
6. Contrast
0-7 segmented scale
1. Zoom In/2. Zoom Out
7. Font Size
8. Time and Date
1. Time Format 1. 12 hrs AM/PM/2. 24 hrs
2. Date Format 1. DD/MM/YY/2. MM/DD/YY
9. Sleep Mode:
3. Roaming
1. After 5 sec./2. After 30 sec./3. After 60 sec./4. Off
1. Set Mode
1. SPRINT Only/2. Automatic /3. Roaming Only
On/Off
On/Off
2. Call Guard
4. Location
5. Security
1. Lock Phone
1. Unlock/2. Lock Now/3. Lock on Power Up
2. Change Lock Code
3. PhoneBook Lock On/Off
4. Erase PhoneBook
5. Restrict Calls
1. Outgoing Calls 1. None/2. All/3. PhoneBook Only
2. Incoming Calls 1. None/2. All/3. PhoneBook Only
6. Limit Use
1. Lock Application
1. Call History 1. Unlocked/2. Locked
2. PhoneBook 1. Unlocked/2. Locked/3. View Only
3. Messaging 1. Unlocked/2. Locked
4. Datebook 1. Unlocked/2. Locked
5. Alarm Clock 1. Unlocked/2. Locked
2. Special Numbers
7. Master Reset
1. Special #1/2. Special #2/3. Special #3
8. Master Clear
6. Others
1. Language
1. English/2. Espanol
2. Answer Options
1. Anykey Answer
2. Auto Answer
3. Open to Answer
3. Speed Dial
On/Off
On/Off
On/Off
On/Off
On/Off
4. Abbrev. Dial
5. Auto Redial
On/Off
6. Airplane Mode On/Off
7. TTY Settings
1. Enable TTY/2. Disable TTY
Section 2: Understanding Your PCS Phone
79 Section 2E: Navigating Through Menus
8. Ph. Book Match
7. Phone Info
1. My phone number
2. Icon glossary
3. Version
On/Off
Software
Hardware
PRL Version
ESN
PRI checksum
SID
Channel
Technology
Frequency
Section 2E: Navigating Through Menus
80
Viewing Call History
You’ll find the Recent Calls feature very helpful. It is a list of the last
20 phone numbers placed, accepted, or missed. Recent Calls makes
redialing a number fast and easy. It is continually updated as new
numbers are added to the beginning of the list and the oldest entries
are removed from the bottom end of the list.
Each entry contains the phone number (if it is available) and the
caller’s name (if the caller’s number is saved in your phone book).
Duplicate calls will be displayed only once on the list except for
missed calls.
Any incoming, outgoing, or missed calls will be tagged as Emergency
in the call logs in emergency callback mode.
To view a Recent Calls entry:
1. Press - (Menu) or K to access the main menu.
2. Select Recent Calls and press K or - (Select).
3. Select one of the following options:
Ⅲ Outgoing Calls
Ⅲ Incoming Calls
Ⅲ Missed Calls
Ⅲ Erase History
4. Press K or - (Select).
5. Press + (Options) to select a submenu and press K or
- (Select).
Ⅲ Call or Roam Call: Places a call to the highlighted entry.
Ⅲ Save Number: Allows you to save a number that has not yet
been stored in your internal Phone Book.
Ⅲ Prepend: Adds digits before the number.
Ⅲ Add Digits: Adds digits after the number.
Ⅲ Send Message: Sends a message with the current number.
Ⅲ Delete: Deletes the highlighted entry or displayed entry.
Ⅲ Delete All: Deletes all entries of the current list.
Section 2F: Managing Recent Calls
82
Outgoing Calls
Displays the most recently dialed calls.
To access outgoing call options:
1. Press - (Menu) or K to access the main menu.
2. Select Recent Calls and press K or - (Select).
3. Select Outgoing Calls and press K or - (Select). (If the
number is already stored in your Phone Book, only the name
displays. If the number is not stored, only the phone number
displays.)
4. To view outgoing call details, highlight an entry and press K
or - (View).
The detail includes the date, time, and phone number of outgoing calls.
Note:
5. Press + (Options) to select a submenu of options (i.e. save
number, send message, delete, etc.), or press N to call the
number.
After the twentieth outgoing call, the oldest call will automatically be
erased from the history.
Note:
Incoming Calls
The Incoming Calls feature displays information of the 20 most
recently answered calls.
To access incoming call options:
1. Press - (Menu) or K to access the main menu.
2. Select Recent Calls and press K or - (Select).
3. Select Incoming Calls and press K or - (Select). (If the
number is already stored in your Phone Book, only the name
displays. If the number is not stored, only the phone number
displays.)
4. To view incoming call details, highlight an entry and press K
or - (View).
Call details include the date, time, and phone number.
Note:
Section 2: Understanding Your PCS Phone
83 Section 2F: Managing Recent Calls
5. Press + (Options) to select a submenu of options (i.e. save
number, send message, delete, etc.), or press N to call the
number.
After the twentieth incoming call, the oldest call will automatically be
erased from the history.
Note:
Missed Calls
The Missed Calls feature displays information of the 20 most
recently missed calls.
To access missed call options:
1. Press - (Menu) or K to access the main menu.
2. Select Recent Calls and press K or - (Select).
3. Select Missed Calls and press K or - (Select). (If the
number is already stored in your Phone Book, only the name
displays. If the number is not stored, only the phone number
displays.)
4. To view missed call details highlight an entry and press K or
- (View).
Call details include the date, time and phone number.
Note:
5. Press + (Options) to select a submenu of options (i.e. save
number, send message, delete, etc.), or press N to call the
number.
After the twentieth missed call, the oldest call will automatically be
erased from the history.
Note:
Section 2F: Managing Recent Calls
84
Erasing Call History
Outgoing Calls
1. Press - (Menu) or K to access the main menu.
2. Select Recent Calls and press K or - (Select).
3. Select History and press K or - (Select).
4. Select Outgoing Calls and press K or - (Select).
5. Read the confirmation message and press K or - (Yes) to
delete.
Incoming Calls
1. Press - (Menu) or K to access the main menu.
2. Select Recent Calls and press K or - (Select).
3. Select Erase History and press K or - (Select).
4. Select Incoming Calls and press K or - (Select).
5. Read the confirmation message and press K or - (Yes) to
delete.
Missed Calls
1. Press - (Menu) or K to access the main menu.
2. Select Recent Calls and press K or - (Select).
3. Select Erase History and press K or - (Select).
4. Select Missed Calls and press K or - (Select).
5. Read the confirmation message and press K or - (Yes) to
delete.
All Calls
1. Press - (Menu) or K to access the main menu.
2. Select Recent Calls and press K or - (Select).
3. Select Erase History and press K or - (Select).
4. Select All Calls and press K or - (Select).
5. Read the confirmation message and press K or - (Yes) to
delete.
Section 2: Understanding Your PCS Phone
85 Section 2F: Managing Recent Calls
Section 2G
Using the Internal Phone Book
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Entering Text
Adding a New Internal Phone Book Entry
Finding Internal Phone Book Entries
My Phone Number
Speed Dial Numbers
Voice Names
Long Phone Numbers
Services
Phone Book Status
Erase Phone Book
Now you know the basics that make it easier to stay in touch with people
and information. This section helps you make the most of your contacts
and time when you are trying to connect with the important people in
your life.
Section 2G: Using the Internal Phone Book
86
Adding a New Internal Phone Book Entry
Your new phone can store up to 200 Phone Book entries with up to
five numbers per entry.
You can quickly scroll to the [New Entry] option by pressing U. This
allows you to quickly move to the bottom of the list.
Note:
To add a new entry:
1. Press - (Menu) or K to access the main menu.
2. Select PhoneBook and press K or - (Select).
3. Select Add New Entry and press K or - (Select).
4. Press K to enter the name editor, or just begin entering a
name to display the name editor.
5. To save the the name and return to the previous screen,
press K or - (OK).
6. Press K or - (OK) to enter the number editor, or just begin
entering a number to display the number editor.
7. To save the number and return to the previous screen
press K or - (OK).
8. If necessary, change the number type (home, work, etc.).
There are two methods:
Ⅲ Directly from the Number Form, highlight Type, use the
L/R buttons to select the desired type, and use the
U/D buttons to move the highlight to the next field and
save the change.
Ⅲ From the Number Form, highlight Type, press K to enter
the Type screen, use the U/D buttons to highlight the
desired type, and press K or - (Select) to save the
change.
9. Set the speed number. There are two methods:
Ⅲ Directly from the Number Form, use the L/R buttons
to select the speed number, and use the U/D buttons to
move the highlight to the next field and save the change.
Ⅲ From the Number Form, press K to enter the Speed
Dial #’s screen, use the U/D buttons to highlight the
Section 2: Understanding Your PCS Phone
87 Section 2G: Using the Internal Phone Book
desired speed number, and press K or - (Select) to
save the change.
You may also enter a voice name from the number form.
Note:
10. Press - (Next) to save and exit the number form and
continue entering additional information in the Entry Form.
11. Press K to select the ringer ID and e-mail fields.
The ...Add More Info... option allows you to enter more phone numbers
for the entry. Pressing K to select the add more info option takes you
to the number form.
Note:
12. To store the entry, press - (Done). (Saved will be displayed.)
Section 2G: Using the Internal Phone Book
88
Finding Internal Phone Book Entries
There are several ways to display your internal Phone Book entries.
Follow the steps outlined in the sections below to display entries
from the internal Phone Book menu.
Find Name
You can search the internal Phone Book for names that contain a
specific string of characters.
To find a name:
1. Press - (Menu) or K to access the main menu.
You can also access the Phone Book entries using (PH.BOOK) or by
pressing D from the idle screen. These will take you to the name list
view of the phone book.
Note:
2. Select PhoneBook and press K or - (Select).
3. Select Find Name and press K or - (Select).
4. Enter the name or part of the name. (All matched entries will
be displayed.)
5. Use the Navigation key to select the entry.
6. Press K or - (View).
7. To edit the Internal Phone Book entry that contains the phone
number and display details information, press - (Edit).
8. Press + (Options) to select the submenu and press K or
- (Select). (These options are available both in the name list
view or the name detail view.)
Ⅲ New: To store a new number.
Ⅲ Edit: To edit the contact information.
Ⅲ Delete: To delete the entry.
Ⅲ Send Message: This option is only available if the
highlighted entry is a mobile or e-mail address. This option
is not displayed for entries saved as home, work, data, or
other.
Ⅲ Secret: To set or release a secret entry (calling from a secret
entry only reveals the name of the entry, not the phone
number).
Section 2: Understanding Your PCS Phone
89 Section 2G: Using the Internal Phone Book
Ⅲ Prepend: Allows you to prepend numbers to a stored Phone
Book number before dialing it.
Ⅲ Add Digits: This feature allows you to add digits to the
number before calling.
Ⅲ Set Primary: Allows you to choose which entry is displayed
first for a contact that has multiple entries. The option is
only available when a highlight (in the name list view) or
the selected contact (in the detail view) contains multiple
entries.
9. To call the selected number, press N.
Section 2G: Using the Internal Phone Book
90
My Phone Number
To display your phone number:
1. Press - (Menu) or K to access the main menu.
2. Select PhoneBook and press K or - (Select).
3. Select My Phone # and press K or - (Select). (Your phone
number will display.)
4. To return to the previous page, press K or - (OK).
Speed Dial Numbers
Your phone allows you to assign or remove Speed Dial locations for
up to 99 numbers in your Phone Book.
1. Press - (Menu) or K to access the main menu.
2. Select PhoneBook and press K or - (Select).
3. Select Speed Dial #’s and press K or - (Select). (The Speed
Dial list will display.)
4. Select an empty location and press K or - (Assign).
5. Select the phone number from the PhoneBook and press K or
- (Select) to assign the Speed Dial location to the number.
6. To remove a speed dial number, press - (Remove) or K.
(Pressing L/R will move the select bar to the
previous/next assigned Speed Dial locations. U/D scrolls
through the list of speed numbers, both assigned and
unassigned Speed Dial locations.)
7. Press - (Yes), K, or + (No).
Section 2: Understanding Your PCS Phone
91 Section 2G: Using the Internal Phone Book
Voice Names
To assign Voice Dial tags to Internal Phone Book entries:
1. Press - (Menu) or K to access the main menu.
2. Select PhoneBook and press K or - (Select).
3. Select Voice Names and press K or - (Select).
4. Select Add Voice Name and press K or - (Select). (Pressing
L/R will move the select bar to Add Voice Name.)
5. Select the phone number from the PhoneBook and press K or
- (Select) to program a Voice Dial tag for the number. (A
message displays: Press the Voice Key, located on the right side of
the phone, then say the name.)
6. Press the Voice Key and follow the voice prompts to record the
Voice Dial tag.
7. Press - (Edit) to select a submenu.
Ⅲ Record: To re-record the voice name.
Ⅲ Delete: To delete the recorded voice name.
Your phone can store up to 30 Voice Dial tags. If you try to add more than
30 voice names, a display prompt will appear (“A max. of 30 voice names
may be saved.”)
Note:
Making a Call Using Voice Dial
You can use a voice tag to automatically dial a phone number in your
internal phone book.
To place a call using Voice Dial:
1. From standby mode, briefly press the Voice Key. (If you press
and hold the Voice Key, the voice record function will launch
instead of voice dial.)
2. At the prompt, say the name of the person you’re calling. (The
phone will dial the corresponding phone number.)
Section 2G: Using the Internal Phone Book
92
Long Phone Numbers
The Long Phone Number feature is used to store long strings of
numbers, such as credit card or calling card information. You must
add pauses for long numbers.
1. Press - (Menu) or K to access the main menu.
2. Select PhoneBook and press K.
3. Select Long Phone #’s and press K.
4. Enter a Long Phone #’s name and press K or - (OK).
5. Select the No. field to add the long number and press K.
6. To add a pause, press + (Option) and select an option by
using the U/D buttons and pressing K or - (OK).
7. To store the entry, press - (Done). (Saved will be displayed.)
Dialing PCS Services
Your Phone Book is preprogrammed with contact numbers for
various PCS Services. You must be in digital mode to access
PCS Services.
1. Press - (Menu) or K to access the main menu.
2. Select PhoneBook and press K or - (Select).
3. Select Services and press K or - (Select).
4. Select one of the following options with the Navigation key
and press K or - (Select).
Ⅲ Cust. Solutions / Dir. Assistance / Account Info. /
Sprint Operator / Voice Command
5. Press - (Call) or N to connect a call.
Section 2: Understanding Your PCS Phone
93 Section 2G: Using the Internal Phone Book
Phone Book Status
You are able to view the amount of memory used and remaining in
the Phone Book.
1. Press - (Menu) or K to access the main menu.
2. Select PhoneBook and press K or - (Select).
3. Select PhoneBook Status and press K or - (Select). (The
Phone Book storage status displays.)
4. To return to the previous page, press K or - (OK).
Erasing the Phone Book
1. Press - (Menu) or K to access the main menu.
2. Select PhoneBook and press K or - (Select).
3. Select Erase Phone Book and press K or - (Select).
4. Enter your phone’s password.
The default password is the last 4 digits of the phone number.
Note:
5. Select - (Yes), K, or + (No).
Section 2G: Using the Internal Phone Book
94
Section 2H
Personal Organizer
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Datebook
Alarm Clock
Calculator
World Time
Stopwatch/Timer
Messaging
Your PCS Phone is equipped with several personal information
management features that help you manage your busy lifestyle. These
features turn your phone into a time management planner that helps
you keep up with your contacts, schedules, and commitments. It takes
productivity to a whole new level.
Section 2H: Personal Organizer
95
Datebook
The datebook is a calendar that lets you schedule and organize
events, such as appointments and meetings. You can set the
datebook to send a reminder alarm for specific events.
Setting Up the Datebook
To set up the datebook:
1. Press - (Menu) or K to access the main menu.
2. Select Tools and press K or - (Select).
3. Select Datebook and press K or - (Select). A calendar is
now displayed. The type of calendar can be changed using the
Default View parameter (see below).
4. Select Setup and press K or - (Select). The current
settings are now displayed.
5. Set the parameters as necessary:
Ⅲ Default View: Type of calendar that is shown when you
enter the datebook. Choices are: Month or Week. In Month
view, a day with event(s) is indicated by a small triangle in
the lower right corner. Week view is more detailed; all
hours assigned to an event are shown as darker boxes.
Ⅲ Daily Begin: Time at which the days begin when Default
View is set to Week.
Ⅲ Reminder Time-Out: Delay after which your phone stops to
remind you about the event. See also the Alarm parameter
1 hour, 6 hours, 12 hours, 1 day, and 3 days.
Ⅲ Delete After: Delay after which the event is deleted from the
datebook. Choices are: 1 week, 2 weeks, 4 weeks, 8 weeks,
and Never.
Adding a Datebook Event
1. Press - (Menu) or K to access the main menu.
2. Select Tools and press K or - (Select).
3. Select Datebook and press K or - (Select).
Section 2H: Personal Organizer
96
4. Select the desired date:
Ⅲ Press * to display the previous month.
Ⅲ Press # to display the next month.
Ⅲ Use the Navigation key to highlight the day.
5. Press - (View) or K to access New Event.
6. Highlight [New Event] and press K or - (Select).
– or –
Press + (Options) and select New.
7. Select Title to display the title editor and use the keypad to
enter a title for the event. Press K to save the title and return
to the previous screen.
Your phone allows you to quickly enter a title by choosing from a list of
pre-defined quick titles. You can access these quick titles by selecting
Note:
+ (
) in the title editor and the Browse option.
Options
Quick Titles include: Meeting / Appointment / Presentation /
Conference Call / Breakfast / Lunch / Dinner / Anniversary / Birthday /
Flight / Party.
8. Select Start to display the time editor and enter the starting
time of the event. Press K or - (Done) to store the time.
Ⅲ Use the L/R buttons to highlight the desired field.
Ⅲ Use the U/D buttons to change the value. The last field
to the right allows you to select between AM, PM, and 24Hr.
9. Set the other fields as necessary:
Ⅲ Duration: Duration of the event. Choices are: None, 30 min,
1 hour, 2 hours, 3 hours, 4 hours, Rest of day, All day, and
Custom.
Ⅲ Date: Date of the event. The date can also be selected using
the calendar displayed when you enter the datebook. Use
the Navigation key as explained for Start above.
Ⅲ Repeat: Automatic repetition of the event. Choices are:
None, Daily, Weekly, Monthly Day, Monthly Date, and Yearly.
Ⅲ Alarm: Reminder for the event. See also the Reminder Time-
Choices are: Off, 5 min before, 10 min before, 30 min before,
1 hour before, 1 day before, 1 week before, and Custom.
Section 2: Understanding Your PCS Phone
97 Section 2H: Personal Organizer
Duration and Alert offer a Custom option which allows you to enter an
event duration and alarm setting directly. Use the Navigation key as
explained for Start above.
Note:
10. To save, press - (Done).
Changing Event Information
1. Press - (Menu) or K to access the main menu.
2. Select Tools and press K or - (Select).
3. Select Datebook and press K or - (Select).
4. Press - (View) or K (OK) to access an existing event. To
select “New Event”, press K (OK) or - (Select).
5. Press + (Options) to display the following options:
Ⅲ Go to Today
Ⅲ New
Ⅲ Edit
Ⅲ Delete
Ⅲ Copy
Ⅲ Setup
6. Select - (Edit), and press K (OK) or - (Select).
You can also edit an event by selecting Edit from the Options menu when
an event is highlighted.
Note:
7. Change the information and press - (Done) to store the
event.
Section 2H: Personal Organizer
98
Alarm Clock
To set an alarm on your phone:
1. Press - (Menu) or K to access the main menu.
2. Select Tools and press K or - (Select).
3. Select Alarm Clock and press K or - (Select).
4. Select New Alarm and press K or - (Select).
5. If desired, select Name to enter a name for the alarm using the
text editor. (This step is optional; the Alarm Name field will
have a default name, for example, Alarm 1.)
6. To enter the alarm time, select Time and press K.
Ⅲ Use the L/R buttons to highlight the desired field.
Ⅲ Use the U/D buttons to change the value. The last field
to the right allows you to select between AM, PM, and 24Hr.
7. Select the alarm’s Ring, Volume, and Repeat options using the
L/R Navigation key to change options and the U/D
key to save your settings and move to the next field.
– or –
Highlight Ring, Volume, or Repeat and press K to display
separate options screens. On the options screen, highlight the
desired option and press K or - (Select) to select and save
your settings.
Ⅲ Ring: Allows you to choose from a list of ring tones.
Ⅲ Volume: Allows you to set the volume of the alarm ringer.
Adjust the ringer volume with the Navigation key.
(Level 0-7)
Ⅲ Repeat: Allows you to set the alarm to repeat daily or once.
8. To save, press - (Done).
Changing Alarm Information
1. Press - (Menu) or K to access the main menu.
2. Select Tools and press K or - (Select).
3. Select Alarm and press K or - (Select).
Section 2: Understanding Your PCS Phone
99 Section 2H: Personal Organizer
4. Scroll to the Alarm time you want to change and press
- (Enable/Disable) to activate or deactivate the alarm.
5. Press + (Options) to select an option from the submenu.
Highlight the item that you wish to select using U/D and
press K or - (Select). The OPTIONS menu items include:
Ⅲ Enable to activate the alarm.
Ⅲ Disable to deactivate the alarm.
Ⅲ New to set a new alarm.
Ⅲ Edit to edit selected alarm data.
Ⅲ Delete to delete entry.
Ⅲ Delete All to delete all alarms in the Alarm Clock list.
Ⅲ Auto Snooze to select On/Off Auto Snooze.
6. Press - (Done) to store the alarm.
Section 2H: Personal Organizer
100
Calculator
The Calculator allows you to calculate simple mathematical
equations.
1. Press - (Menu) or K to access the main menu.
2. Select Tools and press K or - (Select).
3. Select Calculator and press K or - (Select).
4. Enter a number.
5. To select a mathematical function, press the Navigation key in
the direction indicated on the display.
L: x D: - R: / U: + #: . *: CE K: =.
Tip:
6. Press K to calculate the equation.
7. To reset, press * (CE).
Example
Follow the instructions below to calculate ((8+5*6)/4)-2.5:
ᮣ Input 8 U 5 L 6 R 4 D 2 # 5 K
Calculator Options
ᮣ From the Calculator display, press + (Options) to display the
calculator options. (To select an option, highlight it and
press K or - [Select].)
Ⅲ % (percentage) to divide the displayed value by 100 on the
second line.
Ⅲ $ (currency): If necessary, press + (Rate) to change the
current conversion rate. Press - (Select) to convert the
value according to the conversion rate.
Ⅲ +/- to convert the displayed number.
Ⅲ Ms to store an entry in the calculator memory.
Ⅲ MC to clear an entry from the calculator memory.
Ⅲ MR to recall an entry from the calculator memory.
Section 2: Understanding Your PCS Phone
101 Section 2H: Personal Organizer
World Time
World Time notifies you of the time in a specific preprogrammed
city.
1. Press - (Menu) or K to access the main menu.
2. Select Tools and press K or - (Select).
3. Select World Time and press K or - (Select).
The world map displays the city, its date and time, and any daylight
savings information.
Some cities will be displayed with a daylight savings indicator ( ).
Note:
4. Use the L/R buttons to select another city.
5. To return to the previous page, press B.
Stopwatch
Your phone has a built-in stopwatch and timer. The stopwatch
allows you to time events from beginning to end, and the timer
allows you to set a “countdown” to a time you select.
To use the stopwatch:
1. Press - (Menu) or K to access the main menu.
2. Select Tools and press K or - (Select).
3. Select StopWatch/Timer and press K or - (Select).
4. Select Stopwatch.
5. To use the Stopwatch, press the Navigation key in the direction
indicated on the display.
L: Reset
Stopwatch control
D: Pause/Resume
R: Stop
U: Start
6. To return to the previous page, press B.
Stopwatch counts up time and the timer counts from a user-defined time.
Note:
Section 2H: Personal Organizer
102
Timer
To use the timer:
1. Press - (Menu) or K to access the main menu.
2. Select Tools and press K or - (Select).
3. Select Stopwatch/Timer and press K or - (Select).
4. Press - (Timer).
You can switch from the Stopwatch to the Timer by selecting the TIMER
softkey while in Stopwatch mode, or by selecting the ST.WATCH softkey
while in Timer mode.
Note:
5. In the time editor, use the navigation keys to set the timer.
Press K or - (Done) to store the time.
Ⅲ Navigation Key (Left/Right): Moves input area.
Ⅲ Navigation Key (Up/Down): Selects hh / mm / ss.
6. To use the Timer, press the Navigation key in the direction
indicated on the display.
L: Reset
Timer control
D: Pause/Resume
R: Stop
U: Start
7. To return to the previous page, press B.
Stopwatch counts up time and the timer counts from a user-defined time.
Note:
Section 2: Understanding Your PCS Phone
103 Section 2H: Personal Organizer
Messaging
Now you can exchange text messages with mobile numbers and
e-mail addresses. Messaging allows you to stay connected to friends,
family, and co-workers 24 hours a day with always-on text
capabilities anywhere on the enhanced Sprint Nationwide PCS
Network.
Receiving Messages
When you receive an incoming text message, your phone will play
an incoming message tone and display the text message icon
(
). This icon will remain on until all messages have been acted
upon (either during a pop-up or in the inbox). If you are on a call
when a new message arrives, you will hear a soft tone through your
earpiece in place of the standard message alert.
If a text message is received while you are on a call, you will hear a
low double beep alert to indicate that a text message was received.
When you receive a message marked “Urgent” by the sender, the new
message icon will blink until you have acted upon the urgent message.
Note:
To read an incoming text message:
1. Press - (Menu) or K to access the main menu.
2. Select Messaging and press K or - (Select).
3. Select Inbox and press K or - (Select).
4. Highlight the desired message and press K or - (Select).
5. Scroll down D to view the entire message.
Options
The Messaging menu contains the following folders: Inbox, Outbox,
Sent Folder, and Draft Folder. Each folder contains an OPTIONS
submenu that gives access to the following items (when applicable):
ⅷ
Call: Places a call to the phone number attached to the message
(if available). If more than one number exists, this option will
launch a menu with all associated phone numbers.
ⅷ
ⅷ
Reply: Launches the message compose screen.
Reply with copy: Allows for a copy of the reply to be sent to your
phone.
Section 2H: Personal Organizer
104
ⅷ
ⅷ
Forward: Launches the forward screen.
Lock/Unlock: Allows you to lock or unlock a message. Locked
messages cannot be deleted.
ⅷ
Save Number: Saves the phone number attached to the message,
if available. This option is available only if the number is not
already saved in your phone book.
ⅷ
ⅷ
ⅷ
Save Email: This option is only applicable to e-mail. It allows you
to save the text of a message to a new or existing entry.
Delete: Launches the Delete confirmation screen. To delete the
message, press - (Yes); to cancel the deletion, press + (No).
Delete All: Launches the Delete All confirmation screen. To
delete all unlocked messages, press - (Yes); to cancel, press
+ (No).
ⅷ
ⅷ
Compose New: Allows you to compose a new message.
Add Recipient: Allows you to add recipients to an existing saved
message in your drafts folder.
ⅷ
Edit: Allows you to modify a pending message or a draft message
saved in your Drafts or Outbox folders.
Read/Unread
A message will be marked as read if it has been displayed on the
screen and you have dismissed or taken an action on the message.
Pending messages dismissed with O but not displayed will not be
marked read.
Locked State
If the phone is locked, you are still notified of received messages.
You must enter the unlock code to read messages or call any number
other than the emergency or special numbers. The message You
have # new messages. Please unlock your device to view them. will
appear when you receive messages while your phone is locked.
Composing Text Messages
To compose and send text messages from your phone:
1. Press - (Menu) or K to access the main menu.
2. Select Messaging and press K or - (Select).
3. Select Compose and press K or - (Select). (The first
option, To, should be highlighted.)
Section 2: Understanding Your PCS Phone
105 Section 2H: Personal Organizer
4. Press K to select To. Enter a new phone number and press
K or - (OK). (To change the text input mode, press
+ [Options]. To search for a phone number, press
+ [Options], select Browse and select from Phone Book,
Incoming Calls, Outgoing Calls, or Missed Calls; highlight the
desired number and press K.) (The next option, Msg, should
be highlighted.)
5. Press K to select Msg and input a message. (To change the
text input mode, press + [Options]. To search through the
“Quick Notes” pre-set messages, press + [Options] and select
Browse.) (The next option, Callback, should be highlighted.)
Your phone can store a total of 30 Quick Notes messages (20 default and
10 custom messages). For more information on Quick Notes messages,
Note:
6. Press K to select Callback. (The default callback number is
the user’s phone number. If desired, change the callback
number and press K or - (OK) to save. The next option,
Priority, should be highlighted.)
7. To change the priority, use the L/R buttons on the
Navigation key to select between Normal and Urgent. To save,
press U or D. (The previous or next menu item is now
highlighted.)
– or –
Press K to enter the Priority screen, set as desired using the
Navigation key, and press K or - (Select) to save.
8. Press - (Done) and select - (Yes). (If you select + [No],
you can choose between Save to Draft, Do Not Save and
Send Message.)
After sending a message, it will be saved in your
indicates if the delivery was successful or not. When a message is
pending, it is saved in your outbox.
folder (an icon
Sent
Note:
Section 2H: Personal Organizer
106
Inbox
All incoming page or text messages are stored in the Inbox.
To access the inbox:
1. Press - (Menu) or K to access the main menu.
2. Highlight Messaging and press K or - (Select).
3. Highlight Inbox and press K or - (Select).
4. Highlight a message and press K or - (Select).
Ⅲ
Ⅲ
Ⅲ
: Unread
: Read
: Read and Locked
5. Press + (Options) to display the Inbox options. (To select an
option, highlight it and press K or - [Select].)
Ⅲ Call: Calls the number in the message header or embedded
in the message.
If there is no callback number or e-mail address, the reply and call option
are not displayed.
Note:
Note:
Ⅲ Reply: Opens a new text message with the sender’s Reply
To number or e-mail address in the To field.
You will be given the option to include the original message in the body
of the reply.
Ⅲ Forward: Forwards the selected message to another
recipient.
Ⅲ Lock/Unlock: Locks or unlocks the selected message. Select
Lock to lock the message or Unlock to unlock the message.
Ⅲ Save Number: Saves the From address phone number to the
Phone Book only if the full 10-digit number does not
currently exist in the Phone Book.
Ⅲ Save Email: If an e-mail address exists in the From field or in
the text of the message, this option allows you to save it to
a new or existing Phone Book entry.
Ⅲ Delete: Deletes the selected text message.
Ⅲ Delete All: Deletes all unlocked messages. Launches to the
Delete All confirmation screen.
Section 2: Understanding Your PCS Phone
107 Section 2H: Personal Organizer
The Delete All function will never delete locked messages.
Note:
Outbox
The Outbox contains all outgoing messages that have not been sent.
You can store up to 20 messages in the Outbox. If there is not
enough space in the Outbox to accept new messages, the oldest
unlocked message will be deleted to make space for new messages.
To access the Outbox:
1. Press - (Menu) or K to access the main menu.
2. Highlight Messaging and press K or - (Select).
3. Highlight Outbox and press K or - (Select).
4. Highlight a message and press K or - (Select).
Ⅲ
: Sending in progress
: Sending failed
Ⅲ
5. Press + (Options) to display the Outbox options. (To select
an option, highlight it and press K.)
Ⅲ Call: Calls the number in the message header or embedded
in the message.
If there is no callback number, the reply and call option will disappear
from the Call menu.
Note:
Ⅲ Forward: Enters the phone number of the person to whom
you are sending the message.
Ⅲ Edit: Allows you to modify and then re-send a pending
message in your Outbox folder.
Ⅲ Send: Sends a text message to the designated recipient.
Ⅲ Lock/Unlock: Locks or unlocks the selected message. Select
Lock to lock the message or Unlock to unlock the message.
Ⅲ Compose New: Allows you to compose a new message.
Ⅲ Delete: Deletes the selected text message.
Ⅲ Delete All: Deletes all text messages. Launches to the Delete
All confirmation screen.
Section 2H: Personal Organizer
108
Sent Folder
The Sent Folder contains all messages that have been sent. Messages
delivered successfully are indicated by a check mark ( ). If a
message has several recipient, a copy of the message is stored for
each one.
To access the Sent Folder:
1. Press - (Menu) or K to access the main menu.
2. Highlight Messaging and press K or - (Select).
3. Highlight Sent Folder and press K or - (Select).
Ⅲ
: Message Sent
4. Highlight a text message using the Navigation key and press
K or - (Select).
5. Press + (Options) to display the Options menu. (To select an
option, highlight it and press K.)
Ⅲ Lock/Unlock: Locks or unlocks the selected message. Select
Lock to lock the message or Unlock to unlock the message.
Ⅲ Delete: Deletes the selected text message.
Ⅲ Delete All: Deletes all unlocked messages. Launches to the
Delete All confirmation screen.
Drafts Folder
The Draft Folder contains any draft messages or saved messages. If
message composition is interrupted by a voice call or other
interrupting event, the text of the current composition will be saved
in the drafts folder automatically. This requirement overrides the
requirement to save drafts automatically in the Outbox.
1. Press - (Menu) or K to access the main menu.
2. Select Messaging and press K or - (Select).
3. Select Drafts Folder and press K or - (Select).
4. Select a text message using the Navigation key and press K or
- (Select). (The selected message displays.)
5. Press + (Options) to display the draft message options. (To
select an option, highlight it and press K.)
Ⅲ Edit: Allows you to modify and then send a draft message
saved in your Drafts folders.
Section 2: Understanding Your PCS Phone
109 Section 2H: Personal Organizer
Ⅲ Send: Sends a text message to the designated recipient.
Ⅲ Add Recipient: Allows you to add recipients to an existing
saved message in your drafts folder.
Ⅲ Delete: Deletes the selected text message.
Ⅲ Delete All: Deletes all unlocked messages. Launches to the
Delete All confirmation screen.
Quick Notes
Quick notes are short, pre-written text messages that you can select,
edit, and send quickly (for example, Meet me at ...). You can also
create new quick note messages and store them for later use.
To edit or enter a Quick Note:
1. Press - (Menu) or K to access the main menu.
2. Select Messaging and press K or - (Select).
3. Select QuickNotes and press K or - (Select).
4. Select a quick note using the Navigation key, and press K or
- (Edit).
Ⅲ Default Quick Note messages:
1. Can’t talk right now. Send me a message. / 2. Call me /
3. Where are you? / 4. Can you talk? / 5. Don’t forget to /
6. Can you pick up / 7. Thanks! / 8. Meet me at / 9. Let’s get
lunch. / 10. I sent this from my PCS phone. / 11. The
meeting has been cancelled. / 12. I have to work late. /
13. I’m on a conference call. / 14. I’ll be there at / 15. What
time does it start? / 16. Tag, you’re it! / 17. I love you! /
18. Hugs and kisses - OXOXO / 19. Crazy 4 you! /
20. Too funny!
5. To enter a new quick note, scroll to the bottom of the quick
note list and select [New Quick Note] by pressing K or
- (Select). (You may also press + [Options] and select Add
New.)
6. Press + (Options) to display the quick notes options menu.
(To select an option, highlight it and press K.)
Ⅲ Add New: Opens an editor where you can create a new
quick note.
Ⅲ Edit: Opens an editor where you can edit the selected quick
note.
Section 2H: Personal Organizer
110
Ⅲ Send: Opens a new message with the selected quick note
text in the Msg field. Complete the other fields in the
message. To send the quick note to multiple recipients,
enter multiple phone numbers in the To field as described
in step 2 of the procedure for Sending a Text Message.
Ⅲ Delete: Deletes the selected quick note. To delete, use
- (Yes) or + (No).
Settings
You can customize your phone’s messaging settings.
To access the messaging settings menu:
1. Press - (Menu) or K to access the main menu.
2. Select Messaging and press K or - (Select).
3. You can also press K or - (Select) to enter a separate
screen where you can make your selection.
4. Use the U/D buttons to select between On or Off options
and press K or - (Select) to save your selection and return
to the previous screen. (The messaging settings menu will
display.)
5. Select one of the following options from the messaging settings
menu: Display Pop-up, Overwrite, Messaging Alerts, and Delete
All Messages.
6. Press K to access the highlighted option.
Display Pop-up
To set this option:
ᮣ Use the L/R buttons on the Navigation key to select On or
Off. To save, press U or D. (Your phone displays a confirma-
tion message and returns to the Message Settings screen; the
previous or next menu item is now highlighted.)
– or –
Press K or - (Select) to use the detailed screen, set as
desired using U/D, and press K or - (Select) to save
your selection. (Your phone displays a confirmation message
and returns to the Message Settings screen.)
Section 2: Understanding Your PCS Phone
111 Section 2H: Personal Organizer
Overwrite
To set this option:
ᮣ Use the L/R buttons on the Navigation key to select On or
Off. To save, press U or D. (Your phone displays a confirma-
tion message and returns to the Message Settings screen; the
previous or next menu item is now highlighted.)
– or –
Press K or - (Select) to use the detailed screen, set as
desired using U/D, and press K or - (Select) to save
your selection. (Your phone displays a confirmation message
and returns to the Message Settings screen.)
Messaging Alerts
To set this option:
1. Press K or - (Select). (The Messaging Alerts screen is now
displayed.)
2. Use the U/D buttons to set to Once, Repeat, or Off.
3. Press K or - (Select) to save your selection. (Your phone
displays a confirmation message and returns to the Message
Settings screen.)
Delete All Messages
To delete all messages:
1. Press K or - (Select). (A confirmation screen is now
displayed.)
2. Select - (Yes) to delete all messages or + (No) to cancel
and return to the previous screen.
Section 2H: Personal Organizer
112
Section 2I
Using Your Phone’s Voice Record
In This Section
ࡗ ࡗ ࡗ Recording a Voice Record
Playing a Voice Record
Deleting a Voice Record
You can use the voice record feature to record personal messages and
phone calls on your phone. This section outlines your phone’s voice
record feature.
Section 2I: Using Your Phone’s Voice Record
113
Recording a Voice Record
To record a Voice Record:
1. Press - (Menu) or K to access the main menu.
2. Select Voice Record and press K or - (Select).
3. Select New Voice Record and press K or - (Select).
4. To record a new Voice Record, press and hold the Voice key on
the right side of the phone.
5. Release the Voice key to end and save the voice recording.
The maximum length of a Voice Record is 3 minutes.
You can record a maximum of 30 Voice Records.
Note:
If you receive an incoming call while recording a Voice Record, the
recording stops and the phone enters its call state. (The in-progress
Voice Record is saved in memory.)
Note:
Section 2I: Using Your Phone’s Voice Record
114
Playing a Voice Record
To play a voice record:
1. Press - (Menu) or K to access the main menu.
2. Select Voice Record and press K or - (Select).
3. Select the Voice Record you want to play and press K or
- (Play). (The playback screen is now displayed. Press
- [Pause] to stop temporarily the playback of the Voice
Record. When ready, press - [Resume] to continue.)
If you receive an incoming call while listening to a Voice Record, the
playback stops and the phone enters its call state.
Note:
Rewinding the Playback
You can rewind the Voice Record during playback:
ⅷ
Each L keypress rewinds the recording 3 seconds. The
playback then resumes from this new position.
ⅷ
To rewind to the beginning of the recording, press and hold L
for 1 second.
Moving the Playback Forward
You can fast-forward the Voice Record during playback:
ⅷ
Each R keypress fast-forward the recording 3 seconds. The
playback then resumes from this new position.
ⅷ
To fast-forward to the end of the recording, press and hold L
for 1 second.
Scanning the Voice Records
To scan the Voice Records when in the playback screen:
ᮣ Press U/D to play the next/previous Voice Record in the
list. (The playback screen immediately displays the number of
the selected Voice Record and plays the recording.
When the last Voice Record is reached, U becomes inactive. Likewise,
when the first Voice Record is reached, D becomes inactive.
Note:
Section 2: Understanding Your PCS Phone
115 Section 2I: Using Your Phone’s Voice Record
Deleting a Voice Record
To delete Voice Records:
1. Press - (Menu) or K to access the main menu.
2. Select Voice Record and press K or - (Select).
3. To delete a single Voice Record, select the desired Voice
Record, press + (Options), highlight Delete, and press K or
- (Select).
– or –
To delete all Voice Records, press + (Options), highlight
Delete All, and press K or - (Select).
4. Select - (Yes) to delete the voice record(s) or + (No) to
cancel and return to the previous screen.
Section 2I: Using Your Phone’s Voice Record
116
Section 2J
Using Your Phone’s Shortcuts
In This Section
ࡗ ࡗ ࡗ Creating a Shortcut
Editing a Shortcut
Using Shortcuts
You can create shortcuts to access frequently-used menu items more
rapidly. This section explains the features associated with your phone’s
shortcuts.
Section 2J: Using Your Phone’s Shortcuts
117
Creating a Shortcut
To create a new shortcut:
1. Press - (Menu) or K to access the main menu.
2. Select Shortcuts and press K or - (Select).
3. Select New Shortcuts and press K or - (Select).
4. Read the message.
5. Exit the Shortcuts menu and return to the main menu.
6. Scroll to the item you want as a shortcut and press and
hold K.
7. When the confirmation message is displayed, select Yes to
select the item as a shortcut. (Press No to cancel the shortcut
and return to the previous screen.)
8. If you want to change the default name or key for your
shortcut, select Name or Key, press K, edit the name or key,
and press K.
9. Press - DONE to save your new shortcut.
Section 2J: Using Your Phone’s Shortcuts
118
Editing a Shortcut
To edit or reassign a shortcut:
1. Press - (Menu) or K to access the main menu.
2. Select Shortcuts and press K or - (Select).
3. Highlight the item that you would like to edit and press
+ (Options).
4. Select one of the menu items from the Options menu by
pressing K or - (Select). Menu items available in your
Options menu for Shortcuts include:
Ⅲ New: Shows a help message for adding a new shortcut to
the shortcuts list.
Ⅲ Edit: Allows you to edit the shortcut Name or Key.
Ⅲ Reorder List: To reorder, highlight a shortcut item, press
- (Grab) and move it to the desired position using
U/D. Select - (Insert) to insert the grabbed item and
press - DONE to finish (or press + GRAB to reorder
again).
Ⅲ Delete: Deletes a shortcut item.
Ⅲ Delete All: Deletes all shortcuts items.
You can also quickly access Shortcuts by pressing and holding K from
the Idle screen.
Note:
Section 2: Understanding Your PCS Phone
119 Section 2J: Using Your Phone’s Shortcuts
Using Shortcuts
To access a menu item using a shortcut:
1. Press - (Menu) or K to access the main menu.
2. Highlight Shortcuts and press K or - (Select).
3. Highlight the desired shortcut and press - (Go To) or K.
– or –
1. Press and hold K from the Idle screen.
2. Highlight the desired shortcut and press - (Go To) or K.
– or –
Press the keypad number corresponding the the shortcut.
Deleting a Shortcut
1. Press + (Menu) or K to access the main menu.
2. Select Shortcuts and press K or - (Select).
3. Select the shortcut you want to delete and press + (Options).
4. Select Delete and press K or - (Select).
5. Press - (Yes) or K to confirm deletion.
Section 2J: Using Your Phone’s Shortcuts
120
Section 3A
PCS Service Features: The Basics
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ Using Voicemail
Using Caller ID
Responding to Call Waiting
Making a Three-Way Call
Using Call Forwarding
Now that you’ve mastered your phone’s fundamentals, it’s time to explore
the calling features that enhance your PCS Service. This section outlines
your basic PCS Service features.
Section 3A: PCS Service Features: The Basics
122
Using Voicemail
Setting Up Your Voicemail
All unanswered calls to your PCS Phone are automatically transferred
to voicemail, even if your phone is in use or turned off. Therefore,
you will want to set up your PCS Voicemail and personal greeting as
soon as your PCS Phone is activated.
To set up your voicemail:
1. Press and hold 1.
2. Follow the system prompts to create your passcode, record
your greeting, record your name announcement, and choose
whether to activate One-Touch Message Access (a feature that
lets you press one key to access messages and bypasses the
need for you to enter your passcode).
The voicemail setup process may vary in certain affiliate areas.
Note:
Voicemail Notification
There are several ways your PCS Phone alerts you of a new message:
ⅷ
ⅷ
ⅷ
ⅷ
By displaying a message on the screen.
By sounding the assigned ringer type.
By the LED blinking red.
By displaying
messages.
at the top of your screen for voicemail
Your phone accepts messages even when it is turned off. However, you
are only notified of new messages when your phone is turned on and you
are in a PCS Service Area.
Note:
New Voicemail Message Alerts
When you receive a new voice message, your phone alerts you and
prompts you to call your voicemail.
To call your voicemail:
ᮣ Press and hold 1.
To display your Missed Calls:
ᮣ Press - (View).
Section 3: Using PCS Service Features
123 Section 3A: PCS Service Features: The Basics
When you are roaming off the Sprint Nationwide PCS Network, you
may not receive notification of new voicemail messages. It is
recommended that you periodically check your voicemail by dialing
1 + area code + your Sprint PCS Phone Number. When your
Important:
voicemail answers, press ( ) and enter your pass code. You will be
*
charged roaming rates when accessing voicemail while roaming off
the Sprint Nationwide PCS Network.
Your phone accepts messages even when it is turned off. However, you
are only notified of new messages when your phone is turned on and you
are in a Sprint PCS Service Area.
Note:
Retrieving Your Voicemail Messages
You can review your messages directly from your PCS Phone or from
any other touch-tone phone. To dial from your PCS Phone, you can
either speed dial your voicemail or use the menu keys.
To use One-Touch Message Access:
ᮣ Press 1. Follow the system prompts.
Using the Menu Keys on Your PCS Phone to Access Your
Messages
1. Press - (Menu) or K to access the main menu.
2. Select Voice Mail and press K or - (Select).
3. Select Call Voicemail and press K or - (Select).
You are charged for airtime minutes when you are accessing your
voicemail from your PCS Phone.
Note:
Using a Phone Other Than Your PCS Phone to Access
Messages
1. Dial your PCS Phone Number.
2. When your voicemail answers, press *.
3. Enter your password followed by #.
When you call into voicemail, you first hear the header information (date,
time, and sender information) for the message. To skip directly to the
message, press 4 during the header.
Tip:
Section 3A: PCS Service Features: The Basics
124
Voicemail Key Guide
Here’s a quick guide to your keypad functions while listening to
voicemail messages. For further details and menu options, see
1
2
3
Date/Time Send Reply Advance
4
5
6
Replay
Rewind
Forward
7
8
9
Erase
Call Back
Save
*
0
#
Cancel
Help
Skip
Voicemail Options
Your PCS Phone offers several options for organizing and accessing
your voicemail.
Using Expert Mode
Using the Expert Mode setting for your personal voicemail box
helps you navigate through the voicemail system more quickly by
shortening the voice prompts you hear at each level.
To turn Expert Mode on or off:
1. Press and hold 1 to access your voicemail. (If your mailbox
contains any new or saved messages, press * to access the
main voicemail menu.)
2. Following the system prompts, press 3 to change your
Personal Options.
3. Press 4 for Expert Mode.
4. Press 1 to turn Expert Mode on or off.
Setting Up Group Distribution Lists
Create up to 20 separate group lists, each with up to 50 customers.
1. Press and hold 1 to access your voicemail. (If your mailbox
contains any new or saved messages, press * to access the
main voicemail menu.)
Section 3: Using PCS Service Features
125 Section 3A: PCS Service Features: The Basics
2. Following the system prompts, press 3 to change your
Personal Options.
3. Press 2 for Administrative Options.
4. Press 5 for Group Distribution Lists.
5. Follow the voice prompts to create, edit, rename, or delete
group lists.
PCS Callback
Return a call after listening to a message without disconnecting from
voicemail.
ᮣ After listening to a message, press 8. (Once the call is
complete, you’re returned to the voicemail main menu.)
Voicemail-to-Voicemail Message
Record and send a voice message to other PCS Voicemail users.
1. From the main voicemail menu, press 2 to send a message.
2. Follow the voice prompts to enter the phone number.
3. Follow the voice prompts to record and send your voice
message.
Voicemail-to-Voicemail Message Reply
Reply to a voice message received from any other PCS Voicemail
user.
1. After listening to a voice message, press 2.
2. Follow the voice prompts to record and send your reply.
Voicemail-to-Voicemail Message Forwarding
Forward a voice message, except those marked Private, to other
PCS Voicemail users.
1. After listening to a message, press 6.
2. Follow the voice prompts to enter the phone number.
3. Follow the voice prompts to record your introduction and
forward the voice message.
Section 3A: PCS Service Features: The Basics
126
Voicemail-to-Voicemail Receipt Request
Receive confirmation that your voice message has been listened to
when you send, forward, or reply to other PCS users.
1. After you have recorded a message, press 1 to indicate you
are satisfied with the message you recorded.
2. Press 4 to mark receipt requested.
3. Press 1 to send your voicemail message.
Continue Recording
ᮣ Before pressing 1 to indicate you are satisfied with the
message you recorded, press 4 to continue recording.
Extended Absence Greeting
When your phone is turned off or you are off the enhanced Sprint
Nationwide PCS Network for an extended period, this greeting can
be played instead of your normal personal greeting.
1. From the main voicemail menu, press 3 for Personal
Options.
2. Press 3 for Greetings.
3. Press 3 to record an Extended Absence Greeting.
Clearing the Message Icon
To clear the Voice Mail icon on the phone indicator:
1. Press - (Menu) or K to access the main menu.
2. Select Voice Mail and press K or - (Select).
3. Highlight Clear Icon and press K or - (Select) to
immediately clear the voicemail icon.
Voicemail Menu Key
1 Listen
1 Envelope Information
2 Reply
3 Advance 8 Seconds
4 Replay
5 Rewind
6 Forward Message
Section 3: Using PCS Service Features
127 Section 3A: PCS Service Features: The Basics
7 Erase
8 Callback
9 Save
0 Options
2 Send a Message
3 Personal Options
1 Notification Options
1 Phone Notification
2 Numeric Paging to a PCS Phone
* Return to Personal Options Menu
2 Administrative Options
1 Skip passcode
2 Autoplay
3 Message Date & Time On/Off
4 Change passcode
5 Group Distribution List
* Return to Personal Options Menu
3 Greetings
1 Personal Greetings
2 Name Announcement
3 Extended Absence Greeting
* Return to Personal Options Menu
4 Expert Mode
8 Place a Call
* Disconnect
Section 3A: PCS Service Features: The Basics
128
Using Caller ID
Caller ID lets people know you’re calling by displaying your phone
number.
To block your phone number from being displayed for a specific
outgoing call:
1. Press * 6 7.
2. Enter the number you want to call, and press N.
To permanently block your number, call PCS Customer Solutions.
Note:
Responding to Call Waiting
When you’re on a call, Call Waiting alerts you to incoming calls by
sounding two beeps. Your phone’s screen informs you that another
call is coming in and displays the caller’s phone number (if it is
available and you are in digital mode).
To respond to an incoming call while you’re on a call:
ᮣ Press N to put the first caller on hold and answer the second
call.
ᮣ To switch back to the first caller, press N again.
ᮣ To end both calls, press O to end the first call; wait for the
second call to ring you back, then press O again.
For those calls when you don’t want to be interrupted, you can
temporarily disable Call Waiting by pressing * 7 0 before placing
your call. Call Waiting is automatically reactivated once you end the call.
Tip:
Section 3: Using PCS Service Features
129 Section 3A: PCS Service Features: The Basics
Making a Three-Way Call
With Three-Way Calling, you can talk to two people at the same
time. When using this feature, the normal airtime rates will be
charged for each of the two calls.
1. Enter a number you wish to call and press N.
2. Wait until this connection is established.
3. Press + (Options) and select 3-Way Call with K or
- (Select). (The first person called is put on hold.)
4. Dial the second number you wish to call, and press CALL, K,
or N to initiate the call. (You can dial this number directly or
press + (Browse) to select a number from the Phone Book,
Outgoing Calls, Incoming Calls, or Missed Calls.)
5. Wait until this connection is established.
6. Press + (Options) and select Flash to connect the second
number to the 3-way conversation.
7. Press N again to begin the three-way call.
If one of the people you called hangs up during your call, you and
the remaining caller stay connected. If you initiated the call and are
the first to hang up, all three callers are disconnected.
You can also begin a Three-Way Call by displaying a phone number
stored in your internal Phone Book, Recent Calls, or Messaging. To call
the third party, press N.
Tip:
Call Waiting and Three-Way Calling are not available while roaming off
the enhanced Sprint Nationwide PCS Network.
Note:
Section 3A: PCS Service Features: The Basics
130
Using Call Forwarding
Call Forwarding lets you forward all your incoming calls to another
phone number - even when your phone is turned off.
You can continue to make calls from your phone when Call
Forwarding is activated.
To activate Call Forwarding:
1. Press * 7 2.
2. Enter the area code and phone number to which your future
calls should be forwarded.
3. Press -. (You will see a message and hear a tone to confirm
the activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Press * 7 2 0.
2. Press -. (You will see a message and hear a tone to confirm
the deactivation.)
You are charged a higher rate for calls you have forwarded.
Note:
Section 3: Using PCS Service Features
131 Section 3A: PCS Service Features: The Basics
Section 3B
PCS Voice CommandSM
In This Section
ࡗ ࡗ ࡗ Getting Started With PCS Voice CommandSM
Creating Your Own Address Book
Making a Call With PCS Voice Command
With PCS Voice Command, reaching your friends, family, and co-workers
has never been easier - especially when you’re on the go. This section
outlines your optional PCS Voice Command service.
Section 3B: PCS Voice CommandSM
132
Getting Started With PCS Voice Command
With PCS Voice Command:
ⅷ
ⅷ
ⅷ
ⅷ
You can store all your contacts’ phone numbers, so you can say
the name of the person you want to call.
There’s no need to punch in a lot of numbers, memorize
voicemail passwords, or try to dial while you’re driving.
You can call anyone in your address book - even if you don’t
remember their phone number.
You don’t need to worry about losing your contacts or address
book. This advanced service is network-based, so if you switch
or happen to lose your PCS Phone, you won’t lose your contacts
or address book.
It’s Easy to Get Started
ᮣ Just dial * N from your PCS Phone to activate the service
and listen to brief instructions directly from your phone.
(There is a monthly charge for PCS Voice Command.)
Beginning Fall 2004, please dial * 2 N to activate your
PCS Voice Command service. Voice Command calls will still be made
using * N; only the setup information will be changed.
Note:
Section 3: Using PCS Service Features
133 Section 3B: PCS Voice CommandSM
Creating Your Own Address Book
You can program up to 300 names into your personal address book
with each name having up to five phone numbers. That’s
1,500 phone numbers - and with the advanced technology of PCS
Voice Command - you can have instant access to all of them.
There are four ways to update your address book:
ⅷ
Use Voice Recordings: Dial * N and say, Add name. You will
then be asked to say the name and number you want to add to
your personal address book. Your address book can store up to
20 Voice Recorded names at once.
ⅷ
ⅷ
On the Web: Go to www.talk.sprintpcs.com and receive a fully
functional Web-based address book to create and update your
contacts.
Use an Existing Address Book: Automatically merge address books
from desktop software applications with Sprint SyncSM Services
for no additional charge. Click on the Click to synchronize button
within your PCS Voice Command personal address book at
www.talk.sprintpcs.com.
ⅷ
Call Directory Assistance: If you don’t have a computer or
Internet access handy, you can have PCS Directory Assistance
look up phone numbers for you and automatically add them to
your address book. Just say Call operator and we’ll add two names
and numbers to your address book for our standard directory
assistance charge.
Section 3B: PCS Voice CommandSM
134
Making a Call With PCS Voice Command
1. Once you’ve signed up for PCS Voice Command and created
your address book, all you do is press * N. (You’ll hear a
tone followed by the prompt Ready.)
2. After the Ready prompt, say in a natural voice Call and the
name of the person or the number you’d like to call. (For
example, you can say, Call Jane Smith at work, Call John Baker
on the mobile phone, Call 555-1234, or Call Bob Miller.)
3. Your request will be repeated and you will be asked to verify.
Say Yes to call the number or person. Say No if you wish to
cancel.
4. The number will automatically be dialed. (Keep in mind that
PCS Voice Command recognizes not only your voice, but any
voice, so that others can experience the same convenience if
they use your phone.)
For more helpful hints on PCS Voice Command, including a list of
recognized commands and an interactive tutorial, visit
www.talk.sprintpcs.com.
PCS Voice Command is not available while roaming off the enhanced
Sprint Nationwide PCS Network.
Note:
Section 3: Using PCS Service Features
135 Section 3B: PCS Voice CommandSM
Section 4A
Safety
In This Section
ࡗ ࡗ ࡗ Safety and General Information
Consumer Information on Wireless Phones from the FDA
Specific Absorption Rate Data
Part of getting the most out of your PCS Phone is learning how the phone
works and how to care for it. This section outlines performance and
safety guidelines that help you understand the basic features of your
phone’s operation.
Section 4A: Safety
137
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS
INFORMATION BEFORE USING YOUR PHONE.
The information provided in this document supersedes the general safety
information in user’s guides published prior to December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your phone, the system handling
your call controls the power level at which your phone transmits.
Your Motorola phone is designed to comply with local regulatory requirements in
your country concerning exposure of human beings to RF energy.
Operational Precautions
To assure optimal phone performance and make sure human exposure to RF energy
is within the guidelines set forth in the relevant standards, always adhere to the
following procedures.
External Antenna Care
Use only the supplied or Motorola-approved replacement antenna. Unauthorized
antennas, modifications, or attachments could damage the phone.
Do NOT hold the external antenna when the phone is IN USE. Holding the external
antenna affects call quality and may cause the phone to operate at a higher power
level than needed. In addition, use of unauthorized antennas may result in non-
compliance with the local regulatory requirements in your country.
Phone Operation
When placing or receiving a phone call, hold your phone as you would a wireline
telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you wear a phone
on your body when transmitting, always place the phone in a Motorola-supplied or
approved clip, holder, holster, case, or body harness for this phone, if available. Use
of accessories not approved by Motorola may exceed RF energy exposure
guidelines. If you do not use one of the body-worn accessories approved or supplied
by Motorola, and are not using the phone held in the normal use position, ensure
the phone and its antenna are at least 7/16 inch (1.5 centimeters) from your body
when transmitting.
Data Operation
When using any data feature of the phone, with or without an accessory cable,
position the phone and its antenna at least 1 inch (2.5 centimeters) from your body.
Section 4A: Safety
138
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to batteries
and antennas, may cause your phone to exceed RF energy exposure guidelines. For
a list of approved Motorola accessories, visit our website at www.Motorola.com.
RF Energy Interference/Compatibility
Nearly every electronic device is susceptible to RF energy interference
from external sources if inadequately shielded, designed, or otherwise
configured for RF energy compatibility. In some circumstances your
phone may cause interference.
Note:
Facilities
Turn off your phone in any facility where posted notices instruct you to do so.
These facilities may include hospitals or health care facilities that may be using
equipment that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your phone when on board an aircraft. Any use
of a phone must be in accordance with applicable regulations per airline crew
instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of 6 inches (15
centimeters) be maintained between a handheld wireless phone and a pacemaker.
Persons with pacemakers should:
ⅷ
ALWAYS keep the phone more than 6 inches (15 centimeters) from your
pacemaker when the phone is turned ON.
ⅷ
ⅷ
NOT carry the phone in the breast pocket.
Use the ear opposite the pacemaker to minimize the potential for
interference.
ⅷ
Turn OFF the phone immediately if you have any reason to suspect that
interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the event of
such interference, you may want to consult your hearing aid manufacturer to
discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your
device to determine if it is adequately shielded from RF energy. Your physician may
be able to assist you in obtaining this information.
Section 4: Safety and Terms & Conditions
139 Section 4A: Safety
Use While Driving
Check the laws and regulations on the use of phones in the area where you drive.
Always obey them.
When using your phone while driving, please:
ⅷ
ⅷ
ⅷ
Give full attention to driving and to the road.
Use handsfree operation, if available.
Pull off the road and park before making or answering a call if driving
conditions so require.
Responsible driving best practices may be found in the Wireless Phone Safety Tips at
the end of this manual and at the Motorola website: www.Motorola.com/callsmart.
Operational Warnings
For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag deployment area.
Air bags inflate with great force. If a phone is placed in the air bag deployment area
and the air bag inflates, the phone may be propelled with great force and cause
serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive
atmosphere. Do not remove, install, or charge batteries in such areas. Sparks in a
potentially explosive atmosphere can cause an explosion or fire resulting in bodily
injury or even death.
The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders. Areas with potentially
explosive atmospheres are often but not always posted.
Note:
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF your phone when
you are near electrical blasting caps, in a blasting area, or in areas posted Turn off
electronic devices. Obey all signs and instructions.
Batteries
Batteries can cause property damage and/or bodily injury such as burns if a
conductive material such as jewelry, keys, or beaded chains touch exposed
terminals. The conductive material may complete an electrical circuit (short circuit)
and become quite hot. Exercise care in handling any charged battery, particularly
when placing it inside a pocket, purse, or other container with metal objects. Use
only Motorola original batteries and chargers.
Section 4A: Safety
140
Your battery or phone may contain symbols, defined as follows:
Symbol
Definition
Important safety information will follow.
Your battery or phone should not be disposed of in a fire.
Your battery or phone may require recycling in accordance
with local laws. Contact your local regulatory authorities for
more information.
Your battery or phone should not be thrown in the trash.
Your phone contains an internal lithium ion battery.
LiIon BATT
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when watching television or playing video games. These
seizures or blackouts may occur even if a person never had a previous seizure or
blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your doctor before playing video games on your
phone or enabling a flashing-lights feature on your phone. (The flashing-light feature
is not available on all products.)
Parents should monitor their children’s use of video game or other features that
incorporate flashing lights on the phones. All persons should discontinue use and
consult a doctor if any of the following symptoms occur: convulsion, eye or muscle
twitching, loss of awareness, involuntary movements, or disorientation.
To limit the likelihood of such symptoms, please take the following safety
precautions:
ⅷ
ⅷ
ⅷ
ⅷ
Do not play or use a flashing-lights feature if you are tired or need sleep.
Take a minimum of a 15-minute break hourly.
Play in a room in which all lights are on.
Play at the farthest distance possible from the screen.
Repetitive Motion Injuries
When you play games on your phone, you may experience occasional discomfort in
your hands, arms, shoulders, neck, or other parts of your body. Follow these
instructions to avoid problems such as tendonitis, carpal tunnel syndrome, or other
musculoskeletal disorders:
ⅷ
Take a minimum 15-minute break every hour of game playing.
Section 4: Safety and Terms & Conditions
141 Section 4A: Safety
ⅷ
ⅷ
If your hands, wrists, or arms become tired or sore while playing, stop and
rest for several hours before playing again.
If you continue to have sore hands, wrists, or arms during or after play, stop
playing and see a doctor.
Section 4A: Safety
142
Consumer Information on Wireless
Phones from the FDA
The U.S. Food and Drug Administration (FDA) provides consumer information on
wireless phones at: http://www.fda.gov/cellphones/qa.html
Following are safety-related questions and answers discussed at this website.
Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems are
associated with using wireless phones. There is no proof, however, that wireless
phones are absolutely safe. Wireless phones emit low levels of radio frequency
energy (RF) in the microwave range while being used. They also emit very low
levels of RF when in the stand-by mode. Whereas high levels of RF can produce
health effects (by heating tissue), exposure to low level RF that does not produce
heating effects causes no known adverse health effects. Many studies of low level RF
exposures have not found any biological effects. Some studies have suggested that
some biological effects may occur, but such findings have not been confirmed by
additional research. In some cases, other researchers have had difficulty in
reproducing those studies, or in determining the reasons for inconsistent results.
What is FDA’s role concerning the safety of wireless phones?
Under the law, FDA does not review the safety of radiation-emitting consumer
products such as wireless phones before they can be sold, as it does with new drugs
or medical devices. However, the agency has authority to take action if wireless
phones are shown to emit radio frequency energy (RF) at a level that is hazardous to
the user. In such a case, FDA could require the manufacturers of wireless phones to
notify users of the health hazard and to repair, replace or recall the phones so that
the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory actions, FDA has
urged the wireless phone industry to take a number of steps, including the
following:
ⅷ
ⅷ
ⅷ
Support needed research into possible biological effects of RF of the type
emitted by wireless phones;
Design wireless phones in a way that minimizes any RF exposure to the user
that is not necessary for device function; and
Cooperate in providing users of wireless phones with the best possible
information on possible effects of wireless phone use on human health.
FDA belongs to an interagency working group of the federal agencies that have
responsibility for different aspects of RF safety to ensure coordinated efforts at the
federal level. The following agencies belong to this working group:
ⅷ
ⅷ
ⅷ
National Institute for Occupational Safety and Health
Environmental Protection Agency
Federal Communications Commission
Section 4: Safety and Terms & Conditions
143 Section 4A: Safety
ⅷ
ⅷ
Occupational Safety and Health Administration
National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working group
activities, as well.
FDA shares regulatory responsibilities for wireless phones with the Federal
Communications Commission (FCC). All phones that are sold in the United States
must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA
and other health agencies for safety questions about wireless phones.
FCC also regulates the base stations that the wireless phone networks rely upon.
While these base stations operate at higher power than do the wireless phones
themselves, the RF exposures that people get from these base stations are typically
thousands of times lower than those they can get from wireless phones. Base
stations are thus not the primary subject of the safety questions discussed in this
document.
What is FDA doing to find out more about the possible health effects of
wireless phone RF?
FDA is working with the U.S. National Toxicology Program and with groups of
investigators around the world to ensure that high priority animal studies are
conducted to address important questions about the effects of exposure to radio
frequency energy (RF).
FDA has been a leading participant in the World Health Organization International
Electromagnetic Fields (EMF) Project since its inception in 1996. An influential
result of this work has been the development of detailed agenda of research needs
that has driven the establishment of new research programs around the world. The
Project has also helped develop a series of public information documents on EMF
issues.
FDA and the Cellular Telecommunications & Internet Association (CTIA) have a
formal Cooperative Research and Development Agreement (CRADA) to do research
on wireless phone safety. FDA provides the scientific oversight, obtaining input
from experts in government, industry, and academic organizations. CTIA-funded
research is conducted through contracts to independent investigators. The initial
research will include both laboratory studies and studies of wireless phone users.
The CRADA will also include a broad assessment of additional research needs in the
context of the latest research developments around the world.
What steps can I take to reduce my exposure to radio frequency energy
from my wireless phone?
If there is a risk from these products--and at this point we do not know that there is-
-it is probably very small. But if you are concerned about avoiding even potential
risks, you can take a few simple steps to minimize your exposure to radio frequency
energy (RF). Since time is a key factor in how much exposure a person receives,
reducing the amount of time spent using a wireless phone will reduce RF exposure.
If you must conduct extended conversations by wireless phone every day, you
could place more distance between your body and the source of the RF, since the
Section 4A: Safety
144
exposure level drops off dramatically with distance. For example, you could use a
headset and carry the wireless phone away from your body or use a wireless phone
connected to a remote antenna.
Again, the scientific data do not demonstrate that wireless phones are harmful. But
if you are concerned about the RF exposure from these products, you can use
measures like those described above to reduce your RF exposure from wireless
phone use.
What about children using wireless phones?
The scientific evidence does not show a danger to users of wireless phones,
including children and teenagers. If you want to take steps to lower exposure to
radio frequency energy (RF), the measures described above would apply to children
and teenagers using wireless phones. Reducing the time of wireless phone use and
increasing the distance between the user and the RF source will reduce RF
exposure.
Some groups sponsored by other national governments have advised that children
be discouraged from using wireless phones at all. For example, the government in
the United Kingdom distributed leaflets containing such a recommendation in
December 2000. They noted that no evidence exists that using a wireless phone
causes brain tumors or other ill effects. Their recommendation to limit wireless
phone use by children was strictly precautionary; it was not based on scientific
evidence that any health hazard exists.
Do hands-free kits for wireless phones reduce risks from exposure to
RF emissions?
Since there are no known risks from exposure to RF emissions from wireless
phones, there is no reason to believe that hands-free kits reduce risks. Hands-free
kits can be used with wireless phones for convenience and comfort. These systems
reduce the absorption of RF energy in the head because the phone, which is the
source of the RF emissions, will not be placed against the head. On the other hand,
if the phone is mounted against the waist or other part of the body during use, then
that part of the body will absorb more RF energy. Wireless phones marketed in the
U.S. are required to meet safety requirements regardless of whether they are used
against the head or against the body. Either configuration should result in
compliance with the safety limit.
Do wireless phone accessories that claim to shield the head from
RF radiation work?
Since there are no known risks from exposure to RF emissions from wireless
phones, there is no reason to believe that accessories that claim to shield the head
from those emissions reduce risks. Some products that claim to shield the user from
RF absorption use special phone cases, while others involve nothing more than a
metallic accessory attached to the phone. Studies have shown that these products
generally do not work as advertised. Unlike “hand-free” kits, these so-called “shields”
may interfere with proper operation of the phone. The phone may be forced to
boost its power to compensate, leading to an increase in RF absorption. In February
Section 4: Safety and Terms & Conditions
145 Section 4A: Safety
2002, the Federal Trade Commission (FTC) charged two companies that sold
devices that claimed to protect wireless phone users from radiation with making
false and unsubstantiated claims. According to FTC, these defendants lacked a
reasonable basis to substantiate their claim.
Section 4A: Safety
146
Specific Absorption Rate Data
The model wireless phone meets the government’s requirements for exposure to
radio waves.
Your wireless phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed limits for exposure to radio frequency (RF) energy set
by the Federal Communications Commission (FCC) of the U.S. Government and by
the Canadian regulatory authorities. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the general population.
The guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific
studies. The standards include a substantial safety margin designed to assure the
safety of all persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by
the Canadian regulatory authorities is 1.6 W/ kg.1 Tests for SAR are conducted using
standard operating positions accepted by the FCC and by Industry Canada with the
phone transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR
level of the phone while operating can be well below the maximum value. This is
because the phone is designed to operate at multiple power levels so as to use only
the power required to reach the network. In general, the closer you are to a wireless
base station, the lower the power output.
Before a phone model is available for sale to the public in the U.S. and Canada, it
must be tested and certified to the FCC and Industry Canada that it does not exceed
the limit established by each government for safe exposure. The tests are performed
in positions and locations (e.g., at the ear and worn on the body) reported to the
FCC and available for review by Industry Canada. The highest SAR value for this
model phone when tested for use at the ear is 1.56 W/kg, and when worn on the
body, as described in this user guide, is 0.48 W/kg. (Body-worn measurements differ
among phone models, depending upon available accessories and regulatory
requirements).2
While there may be differences between the SAR levels of various phones and at
various positions, they all meet the governmental requirements for safe exposure.
Please note that improvements to this product model could cause differences in the
SAR value for later products; in all cases, products are designed to be within the
guidelines.
Additional information on Specific Absorption Rates (SAR) can be found on the
Cellular Telecommunications & Internet Association (CTIA) website:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA) website:
http://www.cwta.ca
Section 4: Safety and Terms & Conditions
147 Section 4A: Safety
1. In the United States and Canada, the SAR limit for mobile phones used by the public
is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a
substantial margin of safety to give additional protection for the public and to account
for any variations in measurements.
2. The SAR information includes the Motorola testing protocol, assessment procedure,
and measurement uncertainty range for this product.
Section 4A: Safety
148
Section 4B
Terms & Conditions and Manufacturer’s
Warranty
In This Section
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Motorola Limited Warranty for the United States and Canada
Terms and Conditions
Product Registration
Export Law Assurances
RF Energy Interference
Wireless: The New Recyclable
This section contains the manufacturer’s warranty for your PCS Phone.
For information about the Terms and Conditions of your PCS Service,
see the Start Here guide. For the most recent version of the Terms and
Conditions, visit www.sprintpcs.com.
Section 4B: Terms & Conditions and Manufacturer’s Warranty
149
Motorola Limited Warranty for the
United States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its telephones,
pagers, messaging devices, and consumer and professional two-way radios
(excluding commercial, government or industrial radios) that operate via Family
Radio Service or General Mobile Radio Service, Motorola-branded or certified
accessories sold for use with these Products (“Accessories”) and Motorola software
contained on CD-ROMs or other tangible media and sold for use with these Products
(“Software”) to be free from defects in materials and workmanship under normal
consumer usage for the period(s) outlined below. This limited warranty is a
consumer’s exclusive remedy, and applies as follows to new Motorola Products,
Accessories and Software purchased by consumers in the United States or Canada,
which are accompanied by this written warranty:
Products and Accessories
Products Covered
Products and Accessories as defined
above, unless otherwise provided for
below.
Length of Coverage
One (1) year from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Decorative Accessories and Cases.
Decorative covers, bezels,
PhoneWrap™ covers and cases.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Monaural Headsets. Ear buds and
boom headsets that transmit mono
sound through a wired connection.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Consumer and Professional
Two-Way Radio Accessories.
Ninety (90) days from the date of
purchase by the first consumer
purchaser of the product.
Products and Accessories that are
Repaired or Replaced.
The balance of the original warranty
or for ninety (90) days from the date
returned to the consumer, whichever
is longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due
to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
Section 4B: Terms & Conditions and Manufacturer’s Warranty
150
scratches, etc.) to the surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to abnormal usage or conditions;
or (d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from
the use of Non-Motorola branded or certified Products, Accessories, Software or
other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way
by someone other than Motorola, or its authorized service centers, are excluded
from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that
have been removed, altered or obliterated; (b) broken seals or that show evidence
of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-
Motorola housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories
or Software due to any communication service or signal you may subscribe to or use
with the Products Accessories or Software is excluded from coverage.
Software
Products Covered
Length of Coverage
Software. Applies only to physical
defects in the media that embodies
the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days from the date of
purchase.
Exclusions
Software Embodied in Physical Media. No warranty is made that the software will
meet your requirements or will work in combination with any hardware or software
applications provided by third parties, that the operation of the software products
will be uninterrupted or error free, or that all defects in the software products will
be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in
physical media (e.g. software that is downloaded from the internet), is provided “as
is” and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price
of any Products, Accessories or Software that does not conform to this warranty. We
may use functionally equivalent reconditioned/refurbished/pre-owned or new
Section 4: Safety and Terms & Conditions
151 Section 4B: Terms & Conditions and Manufacturer’s Warranty
Products, Accessories or parts. No data, software or applications added to
your Product, Accessory or Software, including but not limited to personal
contacts, games and ringer tones, will be reinstalled. To avoid losing such data,
software and applications please create a back up prior to requesting service.
How to Obtain Warranty Service or Other Information
USA
Phones 1-800-331-6456
Pagers 1-800-548-9954
Two-Way Radios
and Messaging Devices 1-800-353-2729
Canada
TTY
All Products 1-800-461-4575
1-888-390-6456
For Accessories and Software, please call the telephone number
designated above for the product with which they are used.
You will receive instructions on how to ship the Products, Accessories or
Software, at your expense, to a Motorola Authorized Repair Center. To obtain
service, you must include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of the problem;
(c) the name of your service provider, if applicable; (d) the name and location
of the installation facility (if applicable) and, most importantly; (e) your
address and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR
REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR
LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED
BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you. This
152
warranty gives you specific legal rights, and you may also have other rights that vary
from state to state or from one jurisdiction to another.
Laws in the United States and other countries preserve for Motorola certain
exclusive rights for copyrighted Motorola software such as the exclusive rights to
reproduce and distribute copies of the Motorola software. Motorola software may
only be copied into, used in, and redistributed with, the Products associated with
such Motorola software. No other use, including without limitation disassembly of
such Motorola software or exercise of the exclusive rights reserved for Motorola, is
permitted.
Section 4: Safety and Terms & Conditions
153 Section 4B: Terms & Conditions and Manufacturer’s Warranty
Terms and Conditions
Terms and Conditions of Services
(Effective as of November 24, 2003, until replaced)
Thanks for choosing Sprint. These terms and conditions are part of your agreement
with Sprint for PCS Services.
The terms and conditions included with your PCS Phone may not be the most
current version. For the most current version of the terms and conditions, please
visit our website at www.sprintpcs.com or call PCS Customer Service Solutions at 1-
888-211-4PCS. If you activated PCS Services before the effective date of these terms
and conditions, these terms and conditions replace and supersede any previous
terms and conditions.
If you have questions about your PCS Services, please visit our website at
www.sprintpcs.com or call PCS Customer Service Solutions at 1-888-211-4PCS (4727).
Para solicitar esta literatura en español, por favor contactar a 1-888-211-4PCS(4727).
Agreement. Your agreement (“Agreement”) with Sprint Spectrum L.P. and any of its
affiliates doing business as Sprint providing PCS Services (“Services”) to you is made
up of these Terms and Conditions of Service (“Terms”) and the Service Plan that we
agree to provide you. Your “Service Plan” is described in our marketing materials,
and includes the terms, rates and features we set for that Service Plan. In the
agreement, we use the words “we,” “us,” “our” or “Sprint” to refer to Sprint
Spectrum L.P. and its affiliates doing business as Sprint. You accept the agreement
when you activate PCS Services or make any attempt to use our PCS Services (for
example, attempting to place any call while on or roaming off the Sprint
Nationwide PCS Network, using data services, etc.). We may change the Agreement
at any time by giving you prior notice. Any changes to the Agreement are effective
when we publish them. If you use our Services or make any payment to us on or
after the effective date of the changes, you accept the changes. If we change a
material term of the Agreement and that change has a material adverse effect on
you, you may terminate the Agreement without an early termination fee by calling 1-
888-211-4727 within 30 days after the invoice date of the first invoice your receive
after the changes go into effect. You understand and agree that taxes, Universal
Service fees and other charges imposed by the government or based on government
calculations may increase or decrease on a monthly basis, and that this paragraph
does not apply to any increases in such taxes, Universal Service fees and other
charges.
Provision of Service. Your purchase of a PCS Phone or other equipment does not
mean that we must provide Services to you. We may decide not to provide Services
to you for any lawful reason. We may request that you provide us with any
information we reasonably require to determine whether you qualify for Services.
Services in some areas are managed and provided under contract with Sprint by
independent affiliates with access to the Sprint Nationwide PCS Network. Some
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154
Services may not be available or may operate differently in certain affiliate markets
or other areas.
Credit Verification. You must have and maintain satisfactory credit to receive and
continue to receive Services. We will verify your credit before agreeing to provide
Services to you and we may verify your credit at any time while we provide Services
to you. Credit verification may include a review of credit reports that we receive
from credit bureaus. If at any time we determine, in our sole discretion, that
payment for Services may not be made when due, we may suspend Services and
require that you provide payment on account or a guarantee of payment before we
resume Services.
Service Plan. You may be eligible for a fixed length PCS Service Plan (“Term Service
Plan”) or for a month-to-month Service Plan (“Non-Term Service Plan”). We
determine the Service Plan for which you qualify. Except as permitted by the
Agreement, you must maintain service with us on your Term Service Plan for the
minimum term associated with that Term Service Plan. We may offer non-identical
Service Plans to different individuals or entities. Services and coverage under some
Service Plans may be more limited than available under other Service Plans. Your
Service Plan sets out the charges for Services and is your Service Plan until that
Service Plan is changed, you switch to a different Service Plan, or your Services
terminate. Based on your credit rating or other factors, we may require that you
make a deposit, prepayment, or a series of deposits or prepayments, or be subject to
an account spending limit, before Services are activated or maintained.
Changing Service Plans. If you are on a Non-Term Service Plan, you may change to
a different Service Plan for which you qualify. Any change is effective at the start of
your next full invoicing cycle unless otherwise specified by us at the time that you
place your change order. If you change or add a different Service Plan or service
feature and the change is effective prior to the start of your next full invoicing cycle,
you will be invoiced a prorated amount. We may require a service charge for
implementing any change directed by you in addition to the charges associated with
the Service Plan or optional service features you select. If you are on a Term Service
Plan and you want to change your service plan, you may be required to accept a
new Term Service Plan and we may require you to pay the early termination fee set
out in your Service Plan or other fee.
Termination. Non-Term Service Plan. If you are on a Non-Term Service Plan, you
may terminate Services at any time by giving us notice. Subject to the terms of this
Agreement, we may terminate Services at any time, with or without notice. If your
Service has been suspended due to non-payment, you may be charged a reactivation
fee. We may deactivate any Number before you receive notice of termination
without liability to you. Termination by either of us may be with or without cause.
Termination. Term Service Plan. EXCEPT AS PERMITTED BY THE AGREEMENT, IF
YOU TERMINATE YOUR TERM SERVICE PLAN BEFORE THE END OF THE TERM,
OR IF WE TERMINATE SERVICES FOR CAUSE BEFORE THE END OF THE TERM,
YOU WILL BE REQUIRED TO PAY THE EARLY TERMINATION FEE ASSOCIATED
WITH YOUR TERM SERVICE PLAN. No early termination fee is charged if you
terminate a Term Service Plan in accordance with the return policy associated with
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155 Section 4B: Terms & Conditions and Manufacturer’s Warranty
your Term Service Plan. After the expiration of the term, the Terms relating to Non-
Term Service Plans apply.
Termination. General. Regardless of whether you have a Non-Term or a Term
Service Plan, we may terminate or suspend Services to you without liability if:
(1) you breach any provision of this Agreement (including if you fail to pay any
charges for Services); or (2) you fail to pay any charges due us for equipment or
otherwise. If Services are terminated before the end of your current invoicing cycle,
we will not prorate the monthly recurring charge to the date of termination, and
you will not receive a credit or refund for any unused minutes in your Service Plan.
Use of Services and Equipment; Availability. You must be at least 18 years old to
subscribe to our Services. We may require you to provide proof of your age and
identity. If you are under 18 years old you may be eligible for certain Services that
have Account Spending Limits if a person 18 years or older is also named as a
subscriber on the Account. Your PCS Phone will not accept the services of any
wireless provider other than Sprint (but see Roaming). Services and equipment may
not be used for any unlawful, fraudulent or abusive purpose. By requesting Services,
you agree that you will not use Services and equipment in any unlawful, fraudulent
or abusive manner. You may not resell or lease Services or equipment to anyone.
Coverage. Most services are only available within the operating range of the Sprint
Nationwide PCS Network (also see Roaming). Coverage is not available everywhere.
Coverage and quality of Services may be affected by conditions within or beyond
our control, including network problems, signal strength, your equipment, and
atmospheric, geographic, or topographic conditions. We do not guarantee service
availability or that there will be no interruptions or delays in Services (e.g., dropped
calls, blocked calls, etc.).
Number. We may change the phone number (“Number”) assigned to your PCS
device without compensation by giving you prior notice. You do not own the
Number. You may not modify the Number we program into any phone or other
equipment, duplicate the Number to any device other than that authorized by us or,
except as allowed for by law, transfer (port) the Number to any other individual or
entity. If you transfer the Number to another carrier, the terms of the Agreement
(including the rights and obligations set forth in the Termination paragraphs) still
apply. In certain instances, you may transfer a Number from another carrier to
Sprint. Sprint does not in any way guarantee that such transfers to (or from) Sprint
will be successful. If a transfer to Sprint is not successful, you will be responsible
any discounts provided to you with the purchase of your PCS device. See our
printed in-store materials or visit www.sprintpcs.com for additional important
information on Number transfers.
Phone Activation Fee. You may be required to pay a non-refundable phone
activation fee when you activate a new Number, have us switch a Number to a
different phone, have your current Number changed, we activate a different phone
on your existing account or your Service Plan says so.
Charges. For most forms of wireless Service, your usage will be charged from the
time you first initiate contact between your phone or other wireless device and the
network until the network connection is broken, whether or not you are successful
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156
in connecting with the service with which you seek to connect, even if the
connection is later broken or dropped. An exception is that you are not charged for
voice calls that are not completed. You are charged for completed calls to your
Number from the time shortly before the phone starts ringing until the call is
terminated. You will be charged peak rates for the entire duration of calls initiated
during the peak time periods applicable to your Service. You will be charged off-
peak rates for the entire duration of calls initiated during the off-peak time periods
applicable to your Service. In addition to these usage charges, you may be charged
for recurring monthly service charges, applicable local and long-distance toll
charges, other usage charges, (including voicemail access, call waiting, call
forwarding, etc.), connection fees, roaming charges, directory assistance, call
completion charges, account review and management charges, optional features
you select at an extra cost, surcharges related to government programs, and taxes.
Charges for most Services are incurred in one-minute increments, with partial
minutes of use rounded up to the next highest minute. You must pay, by each
invoice due date, all charges for Services provided to the Number for each phone or
other equipment that our records show you activated, no matter who actually uses
or has possession of the phone or other equipment at the time Services are
provided.
PCS Vision (Third Generation) Wireless Charges. For PCS Vision wireless services,
you will be charged on a per kilobyte basis for data used, rather than for airtime
used. As long as your PCS Vision device is connected to the Sprint Nationwide PCS
Network (“PCS Vision network”), you will be incurring data usage charges. You are
responsible for all data activity from and directed to your PCS Phone, regardless of
who initiates the activity. We will invoice you for all data directed to the internet
address (or “IP address”) assigned to your device in a given PCS Vision session,
regardless of whether your device actually receives the data. You will be charged for
data usage initiated by others as well as those you initiate. You will be charged for
additional data used in transporting and routing on the network. You will be
charged for partial and interrupted data downloads or other use, including re-sent
data, and for unsuccessful attempts to reach websites and use other applications and
services, including those resulting from dropped network connections. If you use a
Premium Service (including services provided by third parties but for which you are
billed on your PCS Invoice), you will be charged for data used in transport and
routing in addition to the charge for the Premium Service. The amount of data used
and charged to you will vary widely, depending upon the specific PCS Vision
wireless application or other service you use, the amount of data used in the
specific application or service, and network congestion and other matters. For this
and other reasons, estimates of data usage - for example, the size of downloadable
files - will vary from what you actually use. You cannot receive incoming calls while
using third generation services. Data usage will be rounded up to the next whole
kilobyte. Kilobyte usage will be rounded up to the next full cent. Rounding up will
occur at the end of each separate session or each clock hour (at the top of each
hour), if the session spans more than 1 clock hour. When traveling on our PCS
Vision network, a session may be ended and new session initiated, although no
interruption to the actual data session will occur. Your invoice will not separately
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157 Section 4B: Terms & Conditions and Manufacturer’s Warranty
identify the number of kilobytes attributable to your use of specific sites, sessions or
services used.
PCS Vision Premium Services. Your PCS Vision wireless services may allow you to
access or download premium content for an additional charge. Certain PCS Vision
services (e.g., games, ringers and screen savers) primarily contain premium services
content. Access to and downloading of premium content is not included with PCS
Vision services. The additional charges for this premium content will be billed to
you on your PCS Invoice. You will be charged for this content (at rates and charges
specified at the time of access or download) that will be in addition to data usage
charges you will incur while connected to the enhanced PCS Vision network. We
provide no warranties and make no representations or claims with regard to third-
party Premium Services. In certain instances, subject to the terms of the content
purchased, we may delete premium and non-premium items downloaded to
available storage areas (e.g., your vault), including any pictures, games and other
content. We may limit the amount of Premium Services you may purchase in a
specific timeframe (month, week, day, or other time period). We may suspend your
use of Premium Services without prior consent or notice if we have reason to
suspect fraudulent or unauthorized use of your Premium Services account, but we
make no assurances that we will suspend your account.
Other Terms Applicable to PCS Vision Wireless Usage. Use of PCS Vision wireless
services requires the purchase of a separate third generation wireless compatible
phone or other device and is subject to any software, memory, storage or other
limitation in the phone or other equipment. Not all applications and services work,
or work the same, on all third generation wireless phones and devices. Check the
materials accompanying your phone or device to determine which applications and
services it will support. PCS Vision wireless services are not available while off the
PCS Vision network. PCS Vision services are not available for server devices or host
computer applications, other systems that drive continuous heavy traffic or data
sessions, or as substitutes for private lines or frame relay connections. Unlimited
PCS Vision plans/options are only available with phones or PCS smart phones where
the device is not being used as a modem in connection with other equipment (e.g.,
computers, PDAs, etc.) through use of connection kits or other phone-to-computer/
PDA accessories, or Bluetooth or other wireless technology. Sprint reserves the right
to deny or to terminate service without notice for any misuse. Sprint is not
responsible for any opinions, advice, statements, services, applications or other
information provided by third parties and accessible through PCS Vision wireless
services. Neither Sprint nor its vendors or licensors guarantees the accuracy,
completeness or usefulness of information that is obtained through the PCS Vision
wireless services. You are responsible for evaluating such content. Use of certain
PCS Vision wireless services, including some messaging services, may result in the
disclosure to others of your email address and other information about you in
connection with your internet usage. Your accessing of, or use of, third party sites
or services accessible PCS Vision wireless services may require the disclosure of
information about you, subject to the policies of those sites and services. You
consent to receiving advertising, warnings, alerts and other messages, including
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158
broadcast messages. Your access to PCS Vision wireless services is controlled by a
password.
Voice Command. PCS Voice Command is an optional service that allows you to
place calls by using speech recognition technology. Calls to 911 or similar
emergency numbers cannot be placed through the Voice Command feature. Airtime
and applicable long distance charges for a call completed from your Number using
the Voice Command feature begin when you press or activate the TALK or similar
key(s) and end when your call is terminated by hitting the END key or by returning
to the Voice Command platform. If you initiate and complete another call without
leaving the Voice Command platform, a separate charge for that call will begin from
the time the previous call was terminated. Airtime and applicable long distance
charges will be applied to the entire length of a completed call initiated from Voice
Command. Using Directory Assistance to input names into your Voice Command
address book will incur additional charges.
Invoicing. Invoicing cycles are approximately 30 days in length. Invoicing cycles
and dates may change from time to time. Except as otherwise provided in your
Service Plan, monthly recurring charges (MRCs) are invoiced one invoicing cycle in
advance. Charges for Services are usually invoiced as soon as possible after the
charges accrue. We may, however, invoice you for usage and charges occurring
before the invoicing cycle being invoiced, if they were not previously invoiced. If
you are invoiced for usage incurred during a prior invoicing cycle, those minutes
will be applied to your Service Plan minutes for the current invoicing cycle.
However, if you change your PCS Service Plan between the time the usage was
incurred and the beginning of the current invoicing cycle, those minutes from the
prior invoicing cycle will be charged at the rate per minute for usage over included
minutes provided in the Service Plan in effect at the time the usage was incurred.
Payment. If you have authorized payment for Services or equipment by credit card
or by debiting a bank account, no additional notice or consent is required before we
invoice the credit card or debit the bank account for all amounts due to us or billed
by us on behalf of a third party. You must promptly notify us of any change in your
invoicing address or of the credit card or bank account used for payment. We
reserve the right to require payment by money order, cashier’s check or other
secured form of payment. If we take action to receive payment beyond invoicing
you for charges for Services or equipment, you must pay our costs and expenses of
collection, including attorneys’ fees and expenses, the fees of any collection agency
and court costs. If we act as an invoicing agent for a third-party service provider,
payments received are first applied to amounts due and owing to us and any
remaining amounts are applied to sums due and owing to the third-party service
provider. We may immediately charge an additional fee for any check or other
negotiable instrument endorsed by you and returned unpaid by a financial
institution for any reason. You may be charged fees for certain methods of payment.
Late Payment Charges. Payment is past due if we do not receive it by the due date
shown on your invoice. Any payment for Services and equipment not made when
due accrues late charges until paid at the rate of 5% per month or at the highest rate
allowed by law. Acceptance of late or partial payments (even if marked “paid in
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159 Section 4B: Terms & Conditions and Manufacturer’s Warranty
full”) does not waive our right to collect all amounts that you owe us. If your Service
has been suspended due to non-payment, you may be charged a reactivation fee.
Disputed Charges. You must raise any dispute that you have about any charges
invoiced to you within 15 days of the date of the invoice or you have accepted the
invoice. You may notify us of any dispute by notifying PCS Customer Service
Solutions. Calls to our sales or general business offices are not notice of a dispute. If
disputed invoice procedures are described on the invoice, you must follow them.
Account Spending Limit. If we agree to provide Services to you on an Account
Spending Limit basis, we will tell you your Account Spending Limit before we start
Services to your Number, or as reasonably practicable after the limit is imposed. If
we require a deposit for you to establish or keep Services on an Account Spending
Limit basis, we will hold the deposit as partial guarantee of payment for Services
(see Deposits). Charges for Services accrue against your Account Spending Limit as
they are incurred. We may charge an initial ASL start up fee. We may charge a
monthly ASL service fee, in addition to your recurring monthly service charge. We
may suspend Services to your Number without prior notice to you when your
account balance reaches your Account Spending Limit. Services are restored when
you have paid any past due balance and pay a specified minimum amount to reduce
your account balance below your Account Spending Limit. We may change this
minimum amount at any time upon notice to you. You may pay any past due balance
and the minimum amount by any method authorized by Sprint. Contact PCS
Customer Service Solutions for information about authorized methods of making
these payments. We may charge you a fee for calls that involve our live customer
care services. If we provide Services to you on an Account Spending Limit basis,
Services and coverage may be limited in certain ways. You must pay all charges for
Services even if they exceed the amount of your Account Spending Limit.
Clear Pay. If we agree to provide Services to you as a Clear Pay customer, we may
suspend Services to your Number without prior notice to you immediately when
your bill becomes past due. Even if your bill is not past due, we may suspend
services if your unpaid usage exceeds $125 or another amount to be determined by
your past credit or usage history. If we require a deposit for you to establish or keep
Services as a Clear Pay customer, we will hold the deposit as partial guarantee of
payment for Services (see Deposits, below). Contact PCS Customer Service
Solutions for information about authorized methods of making these payments. We
may charge you a fee for calls that involve our live customer care services. If we
provide Services to you on as a Clear Pay basis, Services and coverage may be limited
in certain ways. You must pay all charges for Services whether or not your Services
are suspended or terminated.
Deposits. If we require a deposit for you to establish or keep Services, we will hold
the deposit as partial guarantee of payment for Services. We may change the deposit
amount at any time to reflect revised estimated monthly charges based upon your
usage. A deposit may not be used to pay any invoice (unless it is used to pay a final
invoice) or delay payment. The deposit amount, the length of time we hold the
deposit and changes to the deposit amount are determined based on your credit and
payment history. The rate of interest, if any, on the deposit is subject to change. We
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160
may mix deposits with our other funds. If Services are terminated for any reason, we
may, without notice to you, apply your deposit toward payment of outstanding
charges and return any excess to you at your last known address within 75 days after
termination of Services. If the U.S. Postal Service cannot deliver the money to you
and returns it to us, we will hold it for you for one year from the date of return and,
during that period, we may charge a servicing fee against the deposit balance. Any
money held during this one-year period will not accrue interest for your benefit.
You forfeit any portion of the money left after the one-year period.
Wireless Web and Voice Portal Services. Wireless Web Services are part of the
Services that can be obtained through Sprint. Wireless Web Services are not
available in all markets or while roaming off the Sprint Nationwide PCS Network.
Use of Wireless Web Services requires an Internet-ready PCS Phone or certain other
equipment (or both) and is subject to any memory, storage or other limitation in the
phone or other equipment. Wireless Web Services are not available on PCS Vision
phones or devices. The Caller ID blocking feature is not available when using
Wireless Web Services. Any use of Wireless Web Services deducts from your Service
Plan minutes. For data calls (including Wireless Web and Voice Portal calls) that are
attempted, but not completed, you are charged for the time during which the
network attempts to connect the call. You are charged for time spent connected to
the Wireless Web or Voice Portal, including time spent browsing on the Internet or
Voice Portal and reviewing or scrolling through Internet information on-line while
still connected to the Sprint Nationwide PCS Network. Not all Internet sites can be
accessed and you may receive an error message if you attempt to access a site that
cannot be accessed through Wireless Web Services. You are also charged for
Wireless Web connections to review your PCS account information. Wireless Web
Services are not available with all Service Plans. Sprint is not responsible for any
opinions, advice, statements, services or other information provided by third-parties
and accessible through Wireless Web Services or Voice Portal Services. Neither
Sprint nor its vendors or licensors guarantees the accuracy, completeness or
usefulness of information that is obtained through the Wireless Web Services or
Voice Portal Services. You are responsible for evaluating such content.
Taxes and Surcharges. We invoice you for taxes, fees and other charges levied by
or remitted directly to federal, state or local authorities, or foreign government on
Services including, without limitation, sales, gross receipts, use, and excise taxes. If
you claim any tax exemption, you must provide us with a valid tax-exempt
document. Any tax exemption applies only from the date we receive a valid tax-
exempt document.
We also invoice you for fees that we collect and remit to the government such as
Universal Service, and for surcharges that we collect and keep to pay for the costs of
complying with government mandates such as number pooling and portability, and
Enhanced 911 service. These charges are neither taxes nor government imposed
assessments.
Roaming. Calls made while off the Sprint Nationwide PCS Network are “roaming”
calls. Your PCS Phone is specifically designed and engineered to work only on the
Sprint Nationwide PCS Network. It works on another CDMA PCS provider’s system
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161 Section 4B: Terms & Conditions and Manufacturer’s Warranty
only when a roaming agreement is in place between Sprint and the other providers.
If your PCS Phone is a dual-mode phone, it works on both a CDMA PCS provider’s
system (in addition to the Sprint Nationwide PCS Network) and a wireless analog
telecommunications provider’s system only when roaming agreements are in place
between Sprint and the other providers. If we do not have a roaming agreement in
place, you may be able to place roaming calls “manually” by using a valid credit
card. If there is a gap or other interruption of coverage within a PCS coverage area
that prevents connection with the Sprint Nationwide PCS Network and your dual-
band phone is set to roam automatically when outside PCS coverage, you may incur
roaming fees within a PCS coverage area. Certain features and services may not be
available when roaming (including PCS Vision, voicemail, call waiting, call
forwarding, etc.).
Phones and Other Equipment. Phones and other equipment may be purchased and
returned as provided in the purchase documents. We are not the manufacturer of
the phones or other equipment. The only warranties on the phones or other
equipment are any limited warranties extended by the manufacturers. We have no
liability in connection with the phones and other equipment or for the
manufacturers’ acts or omissions.
Lost or Stolen Equipment. If your phone or other equipment is lost or stolen, you
must notify us by calling PCS Customer Service Solutions. You are responsible for all
charges for Services provided to the Number for the lost or stolen equipment before
you notify us of the loss or theft. We will deactivate Services to the Number upon
notification to us of any loss or theft. You may be required to provide evidence of
the loss or theft (for example, a police report or sworn statement). If the equipment
is later found, we may require that you exchange it for another phone or other
equipment before we reactivate Services (if we do reactivate Services), as well as
require you to pay a reactivation fee. We will deactivate Services to any Number
without prior notice to you if we suspect any unlawful or fraudulent use of the
Number. You agree to cooperate reasonably with us in investigating suspected
unlawful or fraudulent use.
Messages. You will incur airtime usage charges when accessing your voicemail
from your PCS Phone. You may also incur charges in accessing text messages from
your PCS Phone. You may access your voicemail without incurring airtime usage
charges by checking your voicemail from a wireline phone. We may impose limits
on the number of voicemail or text message that can be retained through your PCS
account. Audible or visual indicators of text or voicemail messages, including
mailbox icons on your PCS Phone, may not always provide an up to date indication
of new messages. In certain instances, you may be required to manually reset or
clear your mailbox indicator.
Caller ID. If you do not want people you call to receive the Number assigned to
your phone, you must call PCS Customer Service Solutions for information about
automatic Caller ID blocking. The Number assigned to your phone can be blocked
on a per-call basis by dialing *67 + Destination Number + TALK (or similar key), but
Caller ID delivery resumes on the next call you make. Caller ID display on incoming
calls to your Number depends on receiving the information from the calling party.
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162
TTY Access. A TTY (also known as TDD or Text Telephone) is a
telecommunications device that allows people who are deaf or hard of hearing, or
who have speech or language disabilities, to communicate by telephone. TTY
doesn’t work with all PCS Phones. If you have a PCS TTY-capable phone, it may not
function effectively, or at all, when attempting 911 calls due to the equipment or
software of the answering agency. Therefore, a TTY device should not be relied on
for 911 calls.
Pay-Per-Call Service. We will not complete calls from your Number to 900, 976
and similar numbers for pay-per-call services.
International Calling. You may be limited in the international destinations that you
can call with Services. You should contact PCS Customer Service Solutions for
information about international destinations that you cannot call.
Limitation of Liability. Except as otherwise provided in this section, our sole
liability to you for any loss or damage arising out of providing or failing to provide
Services (including mistakes, omissions, interruptions, delays, errors, or defects)
does not exceed (1) in cases related to a specific piece of equipment, the prorated
MRC for Services to the piece of equipment during the affected period, or (2) in
cases not related to a specific piece of equipment, the prorated MRCs for Services to
you during the affected period. Neither we nor our vendors, suppliers or licensors
are liable for any damage arising out of or in connection with:
a) any act or omission of any telecommunications service or other service provider
other than us;
b) any directory listing;
c) any dropped calls or inability to place or receive calls;
d) any interruption of Services, including interruptions caused by equipment or
facilities failure or shortages, transmission limitations or system capacity limitations;
e) traffic or other accidents, or any health-related claims allegedly arising from the
use of Services, phones, equipment or accessories used in connection with the
Services;
f) the use of Wireless Web Services and PCS Vision applications and services,
including the accuracy or reliability of any information obtained from the Internet
using Wireless Web Services or from Voice Portal Services, PCS Vision wireless
services or Internet services, content or applications not supported by Sprint PCS;
g) any late or failed message delivery;
h) any interruption or failure of 911 or E911 emergency services or identification of
the Number, address or name associated with any person accessing or attempting to
access emergency services from your phone;
i) the installation or repair of any products or equipment by parties who are not our
authorized employees or agents;
j) events due to factors beyond our control, including acts of God (including,
without limitation, weather-related phenomena, fire or earthquake), war, riot,
strike, or orders of governmental authority;
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163 Section 4B: Terms & Conditions and Manufacturer’s Warranty
k) any act or omission of any third party or independent contractor that offers
products or services in conjunction with or through the Services; or
l) your negligent or intentional act or omission.
NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO CIRCUMSTANCES ARE
WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL
DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN
CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES
OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES,
INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR
COST OF REPLACEMENT PRODUCTS AND SERVICES. THIS SECTION SURVIVES
TERMINATION OF THIS AGREEMENT.
Indemnification. You indemnify and defend us, our partners, directors, officers,
employees and agents from and against any claim, action, damage, liability and
expense arising out of or in connection with: (1) your acts or omissions that occur
in connection with your use of the Services or equipment used in connection with
the Services, and (2) any communications you make or receive using the Services.
This indemnification extends to and includes any attorney’s fees and costs incurred
by us arising from any actions or claims to which this indemnification applies, or
from the contesting of the applicability of this provision. This section survives
termination of this Agreement.
MANDATORY ARBITRATION OF DISPUTES. ANY CLAIM, CONTROVERSY OR
DISPUTE OF ANY KIND BETWEEN THE CUSTOMER AND THE COMPANY AND/OR
ANY OF ITS EMPLOYEES, AGENTS, AFFILIATES OR OTHER REPRESENTATIVES,
WHETHER SOUNDING IN CONTRACT, STATUTE, OR TORT, INCLUDING FRAUD,
MISREPRESENTATION, FRAUDULENT INDUCEMENT, OR ANY OTHER LEGAL OR
EQUITABLE THEORY AND REGARDLESS OF THE DATE OF ACCRUAL OF SUCH
CLAIM, CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND
BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION. THE FEDERAL
ARBITRATION ACT, NOT STATE LAW, GOVERNS THE QUESTION OF WHETHER A
CLAIM IS SUBJECT TO ARBITRATION. HOWEVER, NOTHING CONTAINED IN THIS
ARBITRATION PROVISION SHALL PRECLUDE THE CUSTOMER FROM RESOLVING
ANY CLAIM, CONTROVERSY OR DISPUTE IN SMALL CLAIMS COURT HE OR SHE
OTHERWISE WOULD HAVE THE RIGHT TO PURSUE.
A single arbitrator engaged in the practice of law will conduct the arbitration. The
arbitrator will be selected according to the rules of CPR or, alternatively, may be
selected by agreement of the parties, who shall cooperate in good faith to select the
arbitrator. The arbitration will be conducted by, and under the then-applicable rules
of the CPR Institute for Dispute Resolution. All expedited procedures prescribed by
the applicable rules will apply. Any required hearing fees and costs shall be paid by
the parties as required by the applicable rules or as required by applicable law, but
the arbitrator shall have the power to apportion such costs as the arbitrator deems
appropriate.
The arbitrator’s decision and award will be final and binding (subject to the appeal
clause below), and judgment on the award rendered by the arbitrator may be
entered in any court with jurisdiction.
Section 4B: Terms & Conditions and Manufacturer’s Warranty
164
An appeal may be taken under the CPR Arbitration Appeal Procedure from any final
award of any arbitral panel in any arbitration arising out of or related to this
agreement that is conducted in accordance with the requirements of such Appeal
Procedure. Unless otherwise agreed by the parties and the appeal tribunal, the
appeal shall be conducted at the place of the original arbitration.
If any party files a judicial or administrative action asserting a claim that is subject to
arbitration and another party successfully stays such action or compels arbitration,
the party filing that action must pay the other party’s costs and expenses incurred in
seeking such stay or compelling arbitration, including attorney’s fees.
Notices. You may get our current address for written notice by calling PCS
Customer Service Solutions. Written notice to you is sent to your last known address
in our invoicing records. Written notice is effective three days after deposit in the
U.S. mail, postage prepaid, and properly addressed. Unless required by this
Agreement or Applicable Laws, (1) you may notify us by calling PCS Customer
Service Solutions, and (2) we may notify you by leaving a message for you on your
PCS Phone, answering machine or with your answering service. Notice addresses
may be changed by giving notice as provided in this section.
Choice of Law; Jurisdiction. This Agreement is governed by and must be construed
under federal law and the laws of the State of Kansas, without regard to choice of
law principles.
General. If either of us does not enforce any right or remedy available under this
Agreement, that failure is not a waiver of the right or remedy for any other breach or
failure by the other party. Our waiver of any requirement in any one instance is not a
general waiver of that requirement and does not amend this Agreement. This
Agreement is subject to any applicable federal and state law (collectively,
“Applicable Laws”). If any part of this Agreement is held invalid or unenforceable,
that part is interpreted consistent with Applicable Laws as nearly as possible to
reflect the original intentions of the parties and the rest of this Agreement remains
in full force and effect. Section headings are for descriptive purposes only and are
not used to interpret this Agreement. You may not assign this Agreement to any
other person or entity without our prior written approval. This Agreement
(including any referenced documents and attachments) makes up the entire
agreement between you and us and replaces all prior written or spoken agreements,
representations, promises or understandings between you and us. The provisions of
this Agreement that are contemplated to be enforceable after the termination of this
Agreement survive termination of this Agreement. If there is a conflict, the Service
Plan (including any Term Service Plan) controls over the Terms.
Section 4: Safety and Terms & Conditions
165 Section 4B: Terms & Conditions and Manufacturer’s Warranty
Product Registration
Online Product Registration: http://www.motorola.com/warranty
Product registration is an important step toward enjoying your new Motorola
phone. Registering helps us facilitate warranty service, and permits us to contact
you should your phone require an update or other service. Registration is for U.S.
residents only and is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service
of your Motorola Personal Communications Product you will need to provide a copy
of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Export Law Assurances
This product is controlled under the export regulations of the United States of
America and Canada. The Governments of the United States of America and Canada
may restrict the exportation or re-exportation of this product to certain
destinations. For further information contact the U.S. Department of Commerce or
the Canadian Department of Foreign Affairs and International Trade.
RF Energy Interference
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Section 4B: Terms & Conditions and Manufacturer’s Warranty
166
Wireless: The New Recyclable
Your wireless phone can be recycled. Recycling your wireless phone reduces the
amount of waste disposed in landfills and allows recycled materials to be
incorporated into new products.
The Cellular Telecommunications Industry Association (CTIA) and its members
encourage consumers to recycle their phones and have taken steps to promote the
collection and environmentally sound recycling of end-of-life wireless devices.
As a wireless phone user, you have an important role in ensuring that this phone is
recycled properly. When it comes time to give this phone up or trade it in for a new
one, please remember that the phone, the charger, and many of its accessories can
be recycled. It’s easy. To learn more about CTIA’s Recycling Program for Used
Wireless Devices in the United States, including information on where to recycle
wireless devices near you, please visit www.recyclewirelessphones.com.
Section 4: Safety and Terms & Conditions
167 Section 4B: Terms & Conditions and Manufacturer’s Warranty
Editing Entries 89
Index
A
Airplane Mode 59
Alarm Clock 99–100
iTAP™ Input 35
L
Location Settings 55
B
Battery
M
Making Calls 21
Menus
Navigation 76
C
Call Guard 72–74
Recent Calls
P
Erasing 85
PCS Services
Call Forwarding 131
Directory Assistance 7
Phone Number
D
Datebook 96–98
Displaying 20
Dialing Options 26–27
R
Roaming 68–74
E
Entering Text
S
Security Menu 62–67
Shortcuts
iTAP™ Input 35
Selecting a Character Input
Mode 32
G
T
I
Three-Way Calling 130
Internal Phone Book
Index
168
TTY Use 59–60
U
V
Voice Names
Voice Record
Voicemail
Expert Mode 125
Volume Settings 40–42
W
Warranty 150–153
Z
Zoom 53
Index
169
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