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PC*MILER Mobile
Powered by Motorola
Navigation Application for Nextel Java
Phone i355
Standard User Guide
for Corporate Customers
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System Release 3.0.xx
TECHNOLOGY THAT DRIVES TRANSPORTATION
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Table of Contents
INTRODUCTION ..................................................................................................1
Overview ....................................................................................................................................................1
Device Requirements.................................................................................................................................2
Minimum Memory Requirements for i355..............................................................................................2
Verifying Phone Software.......................................................................................................................3
Upgrading Phone Software .....................................................................................................................3
®
PC*MILER |Mobile Product End-User License Agreement...............................................................4
i355 PC*MILER|Mobile Features ...........................................................................................................9
GETTING STARTED WITH PC*MILER|Mobile .................................................10
Setting the PC*MILER|Mobile Option Key .........................................................................................10
GPS Privacy Settings...............................................................................................................................10
SETTING UP THE DEVICE................................................................................12
Introduction .............................................................................................................................................12
Phone Settings..........................................................................................................................................12
Speaker Volume ....................................................................................................................................12
Display Contrast....................................................................................................................................12
Phone Placement......................................................................................................................................13
Phone Power ............................................................................................................................................13
USING PC*MILER|Mobile..................................................................................14
Launching the Application .....................................................................................................................14
Setting a Destination Using Address Book............................................................................................17
Setting a Destination Using Search Directory.......................................................................................20
Changing Routing Options.....................................................................................................................22
Accessing Help.........................................................................................................................................26
PC*MILER|Mobile User’s Guide
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Following Voice Guidance ......................................................................................................................26
Suspending PC*MILER|Mobile for Incoming Calls ...........................................................................27
Suspending PC*MILER|Mobile for Outgoing Calls............................................................................28
Exiting PC*MILER|Mobile....................................................................................................................28
PC*MILER|Mobile WEB SITE............................................................................29
Introduction .............................................................................................................................................29
My PC*MILER|Mobile Home Page ......................................................................................................30
PC*MILER|Mobile TRACKING ..........................................................................33
Overview ..................................................................................................................................................33
Tracking Web Page.................................................................................................................................33
Setting Tracking Options on the Device................................................................................................34
TROUBLESHOOTING .......................................................................................35
Error Messages........................................................................................................................................35
Technical Support ...................................................................................................................................36
FAQS..................................................................................................................37
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PC*MILER|Mobile User’s Guide
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Introduction
Overview
PC*MILER|Mobile is a portable navigation system that provides step-by-step voice
guidance to your selected destination. This series of driving instructions are
delivered to your global positioning system (GPS)-enabled cell phone.
The PC*MILER|Mobile solution transforms GPS, data-capable mobile phones into
in-vehicle personal navigation systems that guide drivers to their next stop over truck
drivable streets and roads.
The PC*MILER|Mobile Web-based driver tracking system enables dispatchers to
send new delivery locations via their phones and to track any number of vehicles on a
map. The operation center can efficiently assign loads or jobs, respond to emergency
pickups, and inform customers of real-time arrival information. This premium
feature is optional.
PC*MILER|Mobile provides drivers with turn-by-turn spoken directions, and
delivers automatic re-routing almost instantly when a driver goes off route. Route
guidance instructions are provided as audible prompts and on-screen text and
graphics. Drivers will never have to look at a map again!
There are many convenient ways to select a destination. Users can:
•
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Log onto the PC*MILER|Mobile Destination Center Web site at
http://www.pcmilermobile.com and enter a specific address or search for and
select a hotel, restaurant, truck stop, or other destination.
Enter a destination address into PC*MILER|Mobile using the i355 phone keypad
or select an existing address.
The PC*MILER|Mobile equipped GPS-enabled i355 can be used just like any other
cell phone. The iDEN handset cannot transfer phone data and packet data at the
same time. When a network-enabled application is transmitting packet data, the
phone services will be blocked. Packet data service will incur charges to the account.
This document covers the options available when the user selects PC*MILER|Mobile
on the Java Applications screen and press the OK button. It also describes the
features available on the PC*MILER|Mobile Destination Center Web site.
PC*MILER|Mobile uses ALK Technologies’ proprietary
truck-specific digital map data, which includes:
•
Comprehensive street-level coverage of the United
States
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13’6” height, 48’ length, and 80,000 lbs. weight restrictions
Hazmat and 53’/102” trailer restrictions
PC*MILER|Mobile User’s Guide
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•
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More than 100 million addresses
More than 7 million miles of North American roadway
More than 5 million points of interest, including weigh stations, truck stops,
and truck washes
Device Requirements
Your i355 phone’s software must be R4A.00.01 or higher to be compatible with
PC*MILER|Mobile.
The phones must have these Nextel services:
•
•
Data Access Plan, 1 MB or greater with either a private or public IP address.
A voice service plan that includes a personal telephone number.
Minimum Memory Requirements for i355
Free space required to install PC*MILER|Mobile:
„ 85 KB data space
„ 202 KB program space
To download audio files after the PC*MILER|Mobile application has been installed
approximately 97 KB of data space is needed.
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PC*MILER|Mobile User’s Guide
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Verifying Phone Software
PC*MILER|Mobile requires version R4A.00.01 or newer software on your i355
phone.
To view the current software version on your phone:
1.
2.
Power on your phone.
On the Nextel screen, press the following four keys, one after the
other, allowing no more than a second between key presses:
•
•
•
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# key
* key
Menu button
Right arrow on 4-way navigation key
The system displays the Trace Mode menu.
With Unit Info highlighted, press the OK button.
The system displays the Unit Info menu.
Highlight Software, and press the OK button.
3.
4.
The system displays the Software screen. Under the Software Ver line,
the system displays your phone’s software version.
5.
Press the button under Back until you return to the Nextel screen.
Upgrading Phone Software
To update your phone’s software, you can do it yourself or take it to a Nextel
authorized service center.
Note: If you manage multiple Nextel phone’s for your company, contact your Nextel
representative for system software update information.
Contact your Nextel representative for the service center nearest you. You will pay a
service charge at a service center for the update (approximately $35).
To update your phone’s software yourself, you will need to:
1.
2.
In the top navigation bar, click on Services and select Ring Tones,
Games & Apps.
3.
Scroll down to the Getting Phone Software Upgrades and Restoring
Preloads section and click on the Motorola Web site link.
4.
5.
Select the utility for the i355 phone.
Power on your phone.
PC*MILER|Mobile User’s Guide
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6.
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Connect your phone-to-PC serial or USB data cable from your
Windows computer to your phone to install the updated software.
Follow the iDEN Update Application Software prompts and screens to
update your phone’s software.
®
PC*MILER |Mobile Product End-User License Agreement
ALK Technologies, Inc., a New Jersey corporation ("ALK"), agrees to furnish you,
the end-user, the PC*MILER|Mobile service, subject to your acceptance of the terms
and conditions in this agreement. By registering as a user of the service, you agree
to follow and be bound by these terms and conditions.
ALK represents and warrants that it has sufficient right, title, and interest in the
service to grant you the right to use the service, and that during the term of your
subscription, the service will function substantially according to its specifications.
THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITING THE
GENERALITY OF THE FOREGOING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. THE
PC*MILER|MOBILE SERVICE IS SOLD "AS IS". IN NO EVENT SHALL ALK
BE LIABLE FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL
DAMAGES SUCH AS, BUT NOT LIMITED TO, LOSS IN CONNECTION WITH
OR ARISING OUT OF THE EXISTENCE OF THE FURNISHING,
FUNCTIONING OR USE OF THE SERVICES PROVIDED IN THIS
AGREEMENT. IN THE EVENT THAT A COURT OF PROPER JURISDICTION
DETERMINES THAT THE DAMAGE LIMITATIONS SET FORTH ABOVE ARE
ILLEGAL OR UNENFORCEABLE THEN, IN NO EVENT SHALL DAMAGES
EXCEED THE PRICE PAID. THIS WARRANTY SHALL NOT ACCRUE TO
THE BENEFIT OF THIRD PARTIES OR ASSIGNEES.
PC*MILER|Mobile suggested routings are based on official highway maps, the Code
of Federal Regulations, and information provided by state governments. They are
provided without a warranty of any kind. You agree to assume full responsibility for
any delay, expense, loss or damage that may occur as a result of their use.
You agree to locate and secure the mobile telephone on which you use the service so
that it does not interfere with the safe and attentive operation of a vehicle. Do not
place your mobile telephone, GPS receiver, antenna, or power supply where it may
strike the driver or passengers if the vehicle turns sharply or stops abruptly.
The accuracy of PC*MILER|Mobile is insufficient for it to be used for automated
navigation or in any situation in which errors or omissions in the service could lead
directly to death, personal injury, or physical or environmental damage. You must
remain alert at all times to actual road conditions and obey all posted signs and traffic
regulations.
You hereby expressly agree to indemnify, defend and hold ALK harmless against
any and all liability, loss, damage, cost and expense, including reasonable attorneys'
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fees, in connection with all claims in contract or in tort, including negligence arising
as a result of your use of the service in a manner not authorized by the terms of this
Agreement.
You acknowledge and agree that the service is provided to you solely for your
personal use. You may disclose information from PC*MILER|Mobile to trading
partners for specific origin-destination moves for which you provide or contract for
transportation services. You may not make any other disclosure of any
PC*MILER|Mobile information to anyone outside the legal entity that is paying for
this license. You may not directly or indirectly lease, sublicense, sell or otherwise
transfer the service to third parties, or use PC*MILER|Mobile to provide information
services to third parties, without ALK’s prior written consent.
This agreement shall be construed and applied in accordance with the laws of the
State of New Jersey, and the courts of the State of New Jersey shall be the exclusive
forum for all actions or interpretations pertaining to this agreement. This is the entire
Agreement between you and ALK and supersedes any prior or contemporaneous
agreements or understandings. Should any provision of this agreement be found to
be illegal or unenforceable, then only so much of this agreement as shall be illegal or
unenforceable shall be stricken and the balance of this agreement shall remain in full
force and effect.
User Consent
Laws in some areas prohibit the use of a cellular phone when driving a motor vehicle.
It is the responsibility of each cellular phone user to be aware of and abide by any
and all local laws and ordinances, which may restrict the use of cellular phones. The
user must take the utmost care in using a cellular phone safely under all
circumstances.
Traffic laws and current traffic conditions must always be observed and take
precedence over the instructions issued by the navigation system. The user should be
aware of situations where current traffic conditions and the instructions from the
navigation system may be in conflict.
The use of the navigation system does not relieve the user of his/her responsibilities.
The user is ultimately responsible for the vehicle under his/her control and should be
aware of the surroundings at all times. For traffic safety reasons, it is recommended
that routes should be set-up in a stationary vehicle before starting a trip.
Privacy: Operation of the PC*MILER | Mobile service requires that the user's
position be sent to a central server for use in preparing the route information. This
information will only be used to provide the navigation and tracking services and will
not be shared with any third parties. A user who wishes to keep their current location
private should not use the PC*MILER | Mobile service.
Motorola is not responsible for any financial loss, or other incidental or consequential
damage arising out of the use of, or inability to use, this product. This includes
damage to property and, to the extent permitted by law, damages for personal injury
and death.
PC*MILER|Mobile User’s Guide
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PC*MILER | Mobile suggested routings are based on official highway maps, the
Code of Federal Regulations, and information provided by state governments. They
are provided without a warranty of any kind. The User agrees to assume full
responsibility for any delay, expense, loss or damage that may occur as a result of
their use.
The User agrees to locate and secure the mobile telephone on which the service is
used so that it does not interfere with the safe and attentive operation of a vehicle.
Do not place your mobile telephone, GPS receiver, antenna, or power supply where it
may strike the driver or passengers if the vehicle turns sharply or stops abruptly.
The accuracy of PC*MILER | Mobile is insufficient for it to be used for automated
navigation or in any situation in which errors or omissions in the service could lead
directly to death, personal injury, or physical or environmental damage. The User
must remain alert at all times to actual road conditions and obey all posted signs and
traffic regulations.
If after reading these statements the User decides not to accept these terms, the User
should not use the PC*MILER | Mobile service
Wireless Carrier Agreement
Nextel makes no warranties, express or implied, including without limitation, any
implied warranty of merchantability or fitness for a particular purpose to end user in
connection with its use of the PC*MILER | Mobile service. End user acknowledges
that service disruptions will occur from time to time and agrees to hold Nextel
harmless for all such disruptions. Nextel shall not be responsible for special, indirect,
incidental, consequential or punitive damages of any kind, including without
limitation, lost profits or other monetary loss, arising out of Nextel’s performance of
the services or failure to do so or due to the failure of poor performance of systems
under this agreement, whether or not any such matters or causes are within Nextel's
control due to negligence or other fault on the part of Nextel, its agents, affiliates,
employees or other representatives.
Map Data License Agreement
The data ("Data") is provided for the User's personal, internal use only and not for
resale. It is protected by copyright, and is subject to the following terms and
conditions which are agreed to by the user on the one hand, and Motorola and its
licensors (including their licensors and suppliers) on the other hand.
©2005 Navigation Technologies Corporation. All rights reserved.
The Data for areas of Canada includes information taken with permission from
Canadian authorities, including © Her Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario.
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Terms and Conditions
Personal Use Only. The User agrees to use this Data together with PC*MILER |
Mobile for the solely personal, non-commercial purposes for which the User
was/were licensed, and not for service bureau, time-sharing or other similar purposes.
Accordingly, but subject to the restrictions set forth in the following paragraphs, the
User may copy this Data only as necessary for the User's personal use to (i) view it,
and (ii) save it, provided that the User does not remove any copyright notices that
appear and do not modify the Data in any way. The User agrees not to otherwise
reproduce, copy, modify, decompile, disassemble or reverse engineer any portion of
this Data, and may not transfer or distribute it in any form, for any purpose, except to
the extent permitted by mandatory laws.
Restrictions. Except where the User has been specifically licensed to do so by
Motorola, and without limiting the preceding paragraph, the User may not (a) use this
Data with any products, systems, or applications installed or otherwise connected to
or in communication with vehicles, capable of vehicle navigation, positioning,
dispatch, real time route guidance, fleet management or similar applications; or (b)
with or in communication with any positioning devices or any mobile or wireless-
connected electronic or computer devices, including without limitation, cellular
phones, palmtop and handheld computers, pagers, or personal digital assistants or
PDAs.
No Warranty. The Service is provided to the User "as is," and the User agrees to use
it at their own risk. Motorola and its licensors (and their licensors and suppliers)
make no guarantees, representations or warranties of any kind, express or implied,
arising by law or otherwise, including but not limited to, content, quality, accuracy,
completeness, effectiveness, reliability, fitness for a particular purpose, usefulness,
use or results to be obtained by this Data, or that the Data or server will be
uninterrupted or error-free.
Disclaimer of Warranty. MOTOROLA AND ITS LICENSORS (INCLUDING
THEIR LICENSORS AND SUPPLIERS) DISCLAIM ANY WARRANTIES,
EXPRESS OR IMPLIED, OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-
INFRINGEMENT. Some States, Territories and Countries do not allow certain
warranty exclusions, so to that extent the above exclusion may not apply to the User.
Disclaimer of Endorsement. Reference to any products, services, processes,
hypertext links to third parties or other Data by trade name, trademark, manufacturer,
supplier or otherwise does not necessarily constitute or imply its endorsement,
sponsorship or recommendation by Motorola or its licensors. Product and service
information are the sole responsibility of each individual vendor. The Motorola,
Nextel or Navigation Technologies name or logo, the NAVTEQ and NAVTEQ ON
BOARD trademarks and logos, and other trademarks and trade names owned by
Motorola, Inc, Nextel, Inc or Navigation Technologies Corporation may not be used
in any commercial manner without the prior written consent of respective company.
Export Control. The User agrees not to export from anywhere any part of the
Service or Data provided to the User and any direct product thereof except in
PC*MILER|Mobile User’s Guide
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compliance with and with all licenses and approvals required under, applicable
export laws, rules and regulations.
Indemnity. The User agrees to indemnify, defend and hold Motorola and its
licensors (including their respective licensors, suppliers, assignees, subsidiaries,
affiliated companies, and the respective officers, directors, employees, shareholders,
agents and representatives of each of them) free and harmless from and against any
liability, loss, injury (including injuries resulting in death), demand, action, cost,
expense or claim of any kind or character, including but not limited to attorney’s
fees, arising out of or in connection with any use or possession by the User of this
Data.
Entire Agreement. These terms and conditions constitute the entire agreement
between Motorola (and its licensors, including their licensors and suppliers) and the
User pertaining to the subject matter hereof, and supersedes in their entirety any and
all written or oral agreements previously existing between us with respect to such
subject matter.
Governing Law. The above terms and conditions shall be governed by the laws of
the Illinois, without giving effect to (i) its conflict of laws provisions, or (ii) the
United Nations Convention for Contracts for the International Sale of Goods, which
is explicitly excluded. The User agrees to submit to the jurisdiction of Illinois for any
and all disputes, claims and actions arising from or in connection with the Data
provided to the User hereunder.
United States Federal Government Subscriptions
Purchases of this service for the United States Federal government use will not
exceed a total transaction amount of US$2,500.00 and will comply with the micro-
purchase regulations.
I hereby have read, and understood the above agreement and accept the terms and
conditions as stated.
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i355 PC*MILER|Mobile Features
The following diagram illustrates the i355 features that are used in operating
PC*MILER|Mobile.
Destination Name,
Distance, Travel Time
Press to
Adjust Volume
(when prompts are spoken)
Next Turn Onto
Distance to Next Turn
Current Street/Road
Press to Decline/
Go Back/Exit
Press to Accept/
Select/Run
Press to Power On/Off
OK Button
Menu
button
Move Up/Down
or Right/Left
Press OK to
View Directory
Listing Details
Press to
Enter Text
(e.g. press 9 twice
to type “x”)
Press to
Activate/Deactivate
Speakerphone
PC*MILER|Mobile User’s Guide
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Getting Started with
PC*MILER|Mobile
Setting the PC*MILER|Mobile Option Key
You can change the names and actions of the phone’s two option keys (the buttons
on the top right and left of the navigation key), the power up application, and the
ordering of items in the Menu.
To make PC*MILER|Mobile applications readily available when you power up your
phone, you should change the right soft key to Java Apps. This will make it easier to
start PC*MILER|Mobile and easier to return to PC*MILER|Mobile if a phone call,
message, or other interruption happen when running PC*MILER|Mobile.
From the Nextel screen, press the Menu button. Highlight Settings and press the OK
button in the middle of the navigation key. On the Settings screen, scroll to
Personalize and press the OK button. Highlight Right Softkey and press the OK
button. On the Right Softkey screen, scroll to PC*Miler|Mobilei355, and then press
the OK button. Press the button under Back until you return to the Nextel screen.
If you will be using PC*MILER|Mobile often, you may wish to have
PC*MILER|Mobile start up immediately when you power up.
From the Personalize screen, scroll to Power Up and press the OK button. On the
Power Up screen, highlight App and then press the OK button. Scroll to
PC*Miler|Mobilei355. Press the OK button, and then press the button under Back.
GPS Privacy Settings
There are three GPS settings on the i355. They are Restricted, Unrestricted, or By
Permission.
To check the setting, from the Nextel screen press the Menu button. Scroll down and
select More… and press the OK button. Highlight GPS and press the OK button.
Then select Privacy. The current setting will be marked.
Note: To follow the menu path more easily, change the menu view to List View by
going to Settings and selecting Display/Info. Scroll down to Menu View and press
the OK button. Highlight List View and press the OK button.
The recommended setting is By Permission. This setting triggers a question to the
user when an application first tries to obtain the GPS position information. You must
agree to allow the access for the application to proceed. When the phone displays a
message asking if you want to grant permission, you can select Always, in which case
the screen will not display again, or For this session, in which case the grant
permission screen will always display.
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The Unrestricted setting allows all applications to obtain the GPS position
information.
The Restricted setting prevents any application from obtaining the GPS position
information.
PC*MILER|Mobile User’s Guide
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Setting Up the Device
Introduction
To effectively use PC*MILER|Mobile in your vehicle, you should:
•
Change phone settings for best in-vehicle use before you first run
PC*MILER|Mobile
•
•
Place your phone as close to the windshield as possible
Power your phone from the vehicle
Phone Settings
Following are suggested changes to your phone’s settings to make
PC*MILER|Mobile easier to use when driving.
Speaker Volume
PC*MILER|Mobile provides you with both audio and visual directions when
navigating to your destination.
If you are not using a headset with your phone, your phone’s speakerphone should be
on in order to hear audio directions. If your speakerphone is turned off, you will see
an icon at the top of your screen showing a speaker with a line through it.
To check the status of your speakerphone, power up your phone and check the
speaker icon. If it has a red line through it, press the speakerphone button on the top
left side of your phone (a speaker icon is on the button). A message briefly displays’,
indicating the speaker is on. The speaker icon on the screen no longer displays a red
line through it.
To set your initial speakerphone volume high enough for directions to be heard under
most road conditions, from the Nextel screen, press the Menu button. Scroll to
Settings and press the OK button. Highlight Volume and press the OK button.
Highlight Speaker and press the OK button. On the Speaker screen, repeatedly press
the right arrow of the 4-way navigation key until the volume setting is at 4 or 5.
Then press the OK button to return to the Volume screen. Press the button under
Back to return to the Settings screen, and then press the button under Back to return
to the Nextel screen.
Display Contrast
To best see the phone’s screen in all lighting conditions, you may want to increase
the screen’s contrast setting. From the Nextel screen, press the Menu button. Scroll
to Settings and press the OK button. Highlight Display/Info and press the OK button.
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Scroll down and highlight Contrast. Press the OK button. On the Contrast screen,
highlight Int. Display and press the OK button. Repeatedly press the right arrow of
the 4-way navigation key until the contrast setting is at 4 or 5. Then press the OK
button to return to the Contrast screen. Press the button under BACK to return to the
to the Display/Info screen. Then press the button under Back to return to the Settings
screen.
Optionally, you may want to select an existing car or outdoor style. Refer to your
phone’s manual for more information on using and creating phone styles.
Phone Placement
For best GPS satellite reception on your GPS-enabled phone, place your phone as
close to the windshield as possible.
Check legal restrictions in your community on the use of windshield mounting
devices and attach any mount to the windshield in an area that will not block your
vision.
Note: To keep the phone and PC*MILER|Mobile operating properly, do not leave
your phone on the dash where it could be exposed to the sun’s heat. If your phone is
left in the sun for prolonged periods, hold it in front of the air conditioning vent for a
few minutes before using.
Phone Power
Powering your GPS-enabled cell phone with an optional cigarette lighter adapter
while using the phone for navigation provides three advantages:
•
Your phone’s battery will be charged while you are using the phone for
navigation. GPS operation consumes power when in constant use, and so it
can drain the battery. If the phone is used for navigation over long hours –
such as an 8-hour work day – a fully charged battery can be completely
drained.
•
The phone’s back light will be constantly on while the phone is charging. A
back-lighted screen is easier to see even in daylight conditions. At night, a
back-lighted screen is absolutely essential when navigating.
Note: Since back lighting consumes battery power, it is best to use it with a
power adapter.
•
The GPS unit inside the device will provide the best performance possible.
Power adapters for the i355 can be purchased from resellers of iDEN accessories,
PC*MILER|Mobile User’s Guide
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Using PC*MILER|Mobile
Launching the Application
1
ꢀ
NEXTEL
12:12 pm 3/22
This section covers the start-up screens when you press
the button under PC*Miler|Mobile on the Nextel
screen.
Note: PC*Miler|Mobile is followed by the device
model number (i355).
…
…
PC*Miler
Contcs
1
When you press the button under PC*MilerMobile,
PC*MILER|Mobile displays the start screen.
ꢀ
Java Apps
PC*MILER|Mobile then displays the User Consent
screen.
!
PC*Miler|Mobilei355
starting...
Review the information and press the button under
ACCEPT to accept the terms listed in the warnings
and disclaimers.
BACK
User Consent
Note: If you do not accept the terms listed in the
warnings and disclaimers and press the button under
DECLINE, PC*MILER|Mobile returns to the Java
Applications screen.
Notice: Please read the
warnings and disclaimers
com/consent before
using this
product. Press the
ACCEPT button to
indicate your acceptance
of the terms and your
acceptance of the full
responsibility for use of
this product.
PC*MILER|Mobile then displays the Trial Offer
screen.
DECLINE
ACCEPT
Review the information and press the button under
ACCEPT to accept the trial offer. A trial account is
created, and you can manage your preferences and
user name and initial password are your 10-digit
phone number (xxxxxxxxxx, entered without any
dashes or spaces).
Trial Offer
Press ACCEPT to start
your free 14-day trial
of PC*MILER|Mobile or if
you purchased it
through Nextel. See
for more information.
PC*MILER|Mobile turns
your phone into a
portable navigation
system for trucks with
turn-by turn voice
Note: If you purchased through Nextel, you need to
accept the trial offer to start using PC*MILER|Mobile
guidance to your
destination and access
to millions of searchable
directory listings.
DECLINE
ACCEPT
PC*MILER|Mobile User’s Guide
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1
PC*MILER|Mobile then displays a message, asking
you to grant permission to read user data permissions.
ꢀ
Press the button under Grant.
PC*Miler|Mobilei355
Request Read User
Data Permissions
Grant
Deny
PC*MILER|Mobile displays a message, asking you to
grant permission to read user location data.
1
ꢀ
Press the OK button.
Grant Request
3 Only Once
PC*MILER|Mobile then displays the Signing In
screen, followed by the Login screen, where the
provisioned user is logged onto PC*MILER|Mobile.
Back
Note: The first time you
log in, you must enter your
username and password. If
Signing In
Sign In
Version - REL_CV_ 3.0
Username
you are using the unit’s
phone number in the
Password
Username and Password
Save Login
fields, for each field, press
the Menu button and select
Numeric to enter the
…
…
EXIT
OK
number. Highlight Save
1
ꢀ
Login and press the OK button before pressing the
button under Select. PC*MILER|Mobile will bypass
the entry screen in the future.
PC*Miler|Mobilei355
Requests User Location
Permissions
PC*MILER|Mobile then displays a message, asking
you to grant permission to read user location
permissions.
Deny
Grant
Press the button under Grant.
1
ꢀ
PC*MILER|Mobile displays a message, asking you to
grant permission to read user location data.
Grant Request
3 Always
For this session
Only Once
If you highlight the Always option and press the OK
button, you will not be asked to grant permissions
again unless you reinstall PC*MILER|Mobile.
Back
PC*MILER|Mobile User’s Guide
15
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Login
Logging in as
xxxx...
PC*MILER|Mobile then displays a series of
Initializing screens while your personal settings and
address book are downloaded.
Note: If this is the first time you are using the
application, PC*MILER|Mobile displays the Audio
Update screen, stating the audio needs to be installed.
Press the button under OK. PC*MILER|Mobile
connects to the server and loads the audio to your unit
before displaying the Initializing screens.
Initializing
Please wait while
your personal
settings are
downloaded.
Once the download is complete, PC*MILER|Mobile
displays the PC*MILER|Mobile splash screen.
The splash screen is followed by the main
PC*MILER|Mobile screen.
Note: Press the Menu button to ensure the backlight
is set to be on while in the application.
PC*Miler|Mobile
Use Address Book
Search Directory
Change Options
Help
…
…
SELECT
EXIT
16
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Setting a Destination Using Address Book
This section covers the screens you see when selecting
PC*Miler|Mobile
Use Address Book and pressing the button under
SELECT.
Use Address Book
Search Directory
Change Options
Help
The Address Book allows you to select destination
addresses you already have listed in your address book,
save your current position as an address entry to your
address book, and/or add addresses to your destination
list by typing the entry on the keypad.
…
…
EXIT
SELECT
To enter letters, press the key multiple times to display each letter.
For example, press 2 once to type a; two times to type b; three times to type c; four
times for 2.
If you have multiple letters and/or numbers that are located on the same key, wait three
seconds before typing the next letter or number.
While you are within PC*MILER|Mobile, the application defaults to Alpha mode, except
in fields where only numeric entries are made (i.e., zip code, street number).
When you press the button under SELECT,
PC*MILER|Mobile displays the Address Book
screen.
Address Book
New Address
Save Position
--------
Address Entry #1
To enter a new address, highlight New Address and
Address Entry #2
press the button under SELECT.
PC*MILER|Mobile displays the Start With screen.
BACK
SELECT
If you are going to a place in the same city you are
currently in, highlight Current Location and press the
OK button. This will automatically determine the
city and state you are in.
Start With
Zip Code
City, State
Current Location
If you do not know the zip code, highlight City, State
and press the button under OK. PC*MILER|Mobile
displays a blank City/State screen, where you must
use the unit’s keypad to type the state abbreviation
and city.
OK
BACK
If you know the zip code for the destination,
highlight Zip Code and press the button under OK.
Note: This option automatically resolves the city
and state based on the zip code.
PC*MILER|Mobile User’s Guide
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Zip Code
PC*MILER|Mobile displays the Zip Code screen.
Zip Code
Use the unit’s keypad to enter the destination’s zip
code.
Press the button under OK.
PC*MILER|Mobile attempts to resolve the zip code.
If successful, PC*MILER|Mobile displays the
City/State screen with the state and city populated.
…
…
OK
BACK
City, State
Press the button under OK.
PC*MILER|Mobile displays a second City/State
screen.
State (Abbr)
City (2 + chars)
In the Number field, type the street number. In the
Street field, type the street name.
…
…
BACK
OK
Note: If you do not know the street address, in the
Street field, type cross streets for an intersection,
separated by a plus sign (+).
City, State
Number
Press the button under OK. PC*MILER|Mobile
attempts to resolve the address. If successful,
PC*MILER|Mobile displays the Confirmation
screen.
Street
+ for cross street
Press the button under OK. PC*MILER|Mobile
displays the New Entry screen.
…
…
BACK
OK
New Entry
In the Name field, type the name you want to use to
25 E COLTER ST
PHOENIX, AZ
identify the address.
Name
Note: If you do not enter a name, the address will
not be saved to your address book.
If name not
entered, address
will not be saved
upon exit.
Press the button under OK. PC*MILER|Mobile
displays the Connecting screen while sending the
address to your address book.
…
…
CANCEL
OK
Address Book
PC*MILER|Mobile then displays the Address Book
screen with the new entry highlighted.
New Address
Save Position
--------
Address Entry #1
Address Entry #2
Address Entry #3
BACK
SELECT
18
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To add your current position to your address
book, highlight Save Position and press the button
under SELECT.
Address Book
New Address
Save Position
--------
Address Entry #1
Address Entry #2
PC*MILER|Mobile attempts to obtain your current
position.
Once your current position is sent to the server,
PC*MILER|Mobile displays the Position screen.
BACK
SELECT
In the Name field, type the name you want to use to
list the position in your address book, using the GPS
unit keypad. If you leave the name blank, the
position will be saved with the date and time as the
name.
Position
Name
Lat: 33.355896
Lon: -111.899445
Date: 03-14-2005
Time: 11:09:43 AM
Press the button under OK. PC*MILER|Mobile
displays the Connecting screen.
…
…
CANCEL
OK
When the entry has been saved, PC*MILER|Mobile
returns to the Address Book screen and highlights
your current position (by name) in your list of
address entries.
Address Book
New Address
Save Position
--------
Address Entry #1
Address Entry #2
Address Entry #3
To set a destination, highlight the address entry for
which you want directions. Press the button under
SELECT.
BACK
SELECT
PC*MILER|Mobile displays the Connecting screen
retrieves directions.
Connecting
Retrieving
directions. Please
wait.
PC*MILER|Mobile then displays directions to the
address you entered.
You can scroll down through the complete set of text
directions.
When ready to begin automatic voice guidance, press
the button under GO.
Directions
Total route distance:
0.2 miles
>Start out going
west on E COLTER
ST
>In 180 yards turn
left onto N CENTRAL
AVE
BACK
GO
PC*MILER|Mobile User’s Guide
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Setting a Destination Using Search Directory
PC*Miler|Mobile
This section covers the screens you see when
highlighting Search Directory and pressing the button
under SELECT.
Use Address Book
Search Directory
Change Options
Help
The directory search allows you to find a restaurant,
gas station, or other place of interest and then access
directions and guidance instructions.
…
…
SELECT
EXIT
When you press the button under SELECT,
PC*MILER|Mobile displays the Categories screen.
Categories
Search All
Note: To set up the categories you want to view on
this screen, go to the Preferences link on the
PC*MILER|Mobile Web site.
AIRPORTS
AMUSEMENT
ANTIQUES
BANKS
BARBERS
BARS
Highlight the appropriate category and press the
button under FIND.
Note: If you are not sure of the category to search,
select Search All to search all categories in
PC*MILER|Mobile.
BACK
FIND
PC*MILER|Mobile then displays the Directory
screen, where you can specify a partial name or letter
combination that should be contained within all search
results. You can choose to leave the Name contains
field blank to search all listings in the category you
selected.
Directory
Name contains
Leave blank to
search all.
Press the button under FIND.
…
…
BACK
FIND
PC*MILER|Mobile displays the Position screen,
where PC*MILER|Mobile attempts to obtain your
current position.
Position
If you want to search from another location, press the
Attempting to
obtain the
button under SKIP.
current position.
Press SKIP to
proceed without
the current
PC*MILER|Mobile displays the Search Center screen.
Highlight the location from which to start the search
and press the button under SELECT.
position.
Note: If you selected New Address,
PC*MILER|Mobile first displays the Zip Code screen,
where you can select the starting point for entering a
new address.
SKIP
CANCEL
PC*MILER|Mobile displays the Connecting screen
while retrieving search results.
20
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Note: If you selected Current Position, and your
current position cannot be found, PC*MILER|Mobile
displays a No Results screen with a message stating
“Current position is not available. GPS signals may
be blocked” or “Data connection unavailable. You
may have poor network reception.” Press the button
under BACK to return to the main PC*MILER|Mobile
screen. Relocate to an open area and try again when
the signal indicator displays more bars on the Java
Apps screen, or turn the phone off and on.
Search Center
New Address
Save Position
--------
Address Entry #1
Address Entry #2
BACK
ESXEILTECT
Connecting
PC*MILER|Mobile then displays a list of places that
meet your selection criteria, starting from the nearest
listing to farthest. The distances are approximations
only and do not reflect driving distance.
Retrieving search
results. Please
wait.
Note: If you narrowed the search
Search All:bank
by typing a partial name,
PC*MILER|Mobile displays
detailed listings (complete with
M&I BANK (0.3 mi)
address and phone number). If
1E CAMELBACK RD
not, you can access the details by
highlighting a listing and pressing
the OK button. To call the listing while using
BANK OF AMERICA
(0.2 mi)
51 E CAMELBACK RD
PHOENIX, AZ
(602) 248-4823
Banks
PHOENIX, AZ
…
…
BACK
SELECT
BANK OF AMERICA
(0.2 mi)
M&I BANK (0.3 mi)
PC*MILER|Mobile, see the procedure for making
outgoing calls on page 28.
JOHNSON BANK
(0.4 mi)
WELLS FARGO (0.6
mi)
Highlight the appropriate listing and press SELECT.
PC*MILER|Mobile displays the Connecting screen
while it retrieves directions.
…
…
BACK
ESXEILTECT
Connecting
PC*MILER|Mobile then displays the Directions
screen.
Retrieving
directions. Please
wait.
You can scroll down through the complete set of text
directions.
When ready to begin automatic voice guidance, press
the button under GO.
Directions
Total route
distance: 0.4 miles
¾Start out going
west on COLTER
ST
¾In 170 yards turn
left onto CENTRAL
AVE
BACK
GO
PC*MILER|Mobile User’s Guide
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Changing Routing Options
This section covers the screens you see when you
highlight Change Options and press the button under
PC*Miler|Mobile
Use Address Book
Search Directory
Change Options
Help
SELECT.
This feature allows you to change the default settings
on preparing a route. For example, you can change
the settings so PC*MILER|Mobile calculates routes
for 53 Foot Trailer for instance. You also can set the
parameters for automatic rerouting when you have left
the planned route, as well as other settings.
…
…
EXIT
SELECT
Routing and tracking options can also be set when you log on to the PC*MILER|Mobile web site –
see the PC*MILER|Mobile Web Site section in this User Guide.
Available Route Guidance options are:
• Practical: Practical routes represent routing a driver would normally take to minimize time
and cost. Practical routing models the trade-off between taking the most direct path and
staying on major, high quality highways. Interstate highways are given a higher priority than
toll roads, which in turn are given a higher priority than secondary highways, and so on.
Practical routings consider distance, road quality, terrain, urban/rural classifications, truck-
restricted roads, and designated principal and secondary through routes.
• Shortest: PC*MILER Shortest Routes represent distances and driving routes that a vehicle
would take to minimize total distance traveled while still following a reasonable route. For
instance, Shortest Route mileages and routes will also avoid truck-restricted roads and, in
some cases, may favor a beltway rather than traveling directly through a city.
• National Network: The National Network is a government-designated system of highways
originally established by the Surface Transportation Assistance Act of 1982 and updated in
1992. PC*MILER National Network routing represents distances and driving routes which
are most reasonable and legal for the larger trucks authorized by the Surface Transportation
Assistance Act of 1982. This routing stays on the National Network to the maximum extent
possible.
• 53 Foot Trailer: Calculations for these routes are based on National Network routing, with
the addition of roads that permit 53’ trailers.
• Toll-Discouraged: These routes will avoid long stretches of toll roads but will not take long,
impractical detours to avoid toll bridges and tunnels.
• Hazardous Material: Hazmat routes are constrained by US federal, state, and local
hazardous materials restrictions.
22
PC*MILER|Mobile User’s Guide
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When you press the button under SELECT,
PC*MILER|Mobile displays the Configure Options
screen.
Configure Options
Route Guidance
Auto Reroute
Tracking
Tracking Preferences
Unit System
To change route guidance options, with Route
Guidance highlighted, press the button under
SELECT.
BACK
SELECT
PC*MILER|Mobile displays the Route Guidance
screen, where you can select the option you want to
change.
RouteGuidance
Configure Options
Note: Selecting routing options does not prevent
PC*MILER|Mobile from providing routes that may
not meet your requirements. No warnings are given
regarding bridges, underpasses, etc. that may be
problematic, so drivers must remain attentive.
Route Guidance
Auto Reroute
Tracking
Tracking Preferences
Unit System
Highlight the option you want to change and press the
button under SELECT.
PC*MILER|Mobile displays the selected option
screen. Highlight your desired setting.
BACK
SELECT
Auto Reroute
Auto Reroute
Delayed
Press the button under SELECT.
PC*MILER|Mobile returns to the Route Guidance
screen and displays the new setting.
SELECT
BACK
Press the button under BACK. PC*MILER|Mobile
returns to the Configure Options screen.
Note: When you exit the Configure Options screen,
the system displays a Confirmation screen. To save
the changes to the server, press the button under OK.
PC*MILER|Mobile User’s Guide
23
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Configure Options
To change auto reroute settings, highlight Auto
Reroute and press the button under SELECT.
Route Guidance
Auto Reroute
Tracking
Tracking Preferences
Unit System
PC*MILER|Mobile displays the Auto Reroute screen.
Press the button under SELECT.
BACK
SELECT
PC*MILER|Mobile displays a second Auto Reroute
screen.
Auto Reroute
Highlight the option you want to use.
Immediate
Delayed
Press the button under SELECT.
PC*MILER|Mobile returns to the Auto Reroute screen
and displays the new setting.
SELECT
BACK
Press the button under BACK. PC*MILER|Mobile
returns to the Configure Options screen.
Note: Whenever you exit the Configure Options
screen, the system displays a Confirmation screen. To
save the changes to the server, press the button under
OK.
To change tracking settings, highlight Tracking and
Configure Options
press the button under SELECT.
Route Guidance
Auto Reroute
Tracking
Tracking Preferences
Unit System
PC*MILER|Mobile displays the Tracking screen.
Highlight the option you want to change.
Press the button under SELECT.
BACK
SELECT
PC*MILER|Mobile displays the selected option
screen. Highlight your desired setting.
Tracking
Tracking
ON
Press the button under SELECT.
Tracking Interval (min.)
1
Reporting Interval
(min.)
5
PC*MILER|Mobile returns to the Tracking screen and
displays the new setting.
BACK
SELECT
24
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Press the button under BACK.
Tracking
ON
PC*MILER|Mobile returns to the Configure Options
screen.
OFF
Note: When you exit the Configure Options screen,
the system displays a Confirmation screen. To save
the changes to the server, press the button under OK.
BACK
SELECT
To change units to metric system, highlight Unit
System and press the button under SELECT.
PC*MILER|Mobile displays the Unit System screen.
Highlight Metric. Press the button under SELECT.
PC*MILER|Mobile returns to the Unit System screen
and displays the new setting.
Press the button under BACK.
Unit System
Units
PC*MILER|Mobile returns to the Configure Options
screen.
English
Note: When you exit the Configure Options screen,
the system displays a Confirmation screen. To save
the changes to the server, press the button under OK.
BACK
SELECT
Units
English
Metric
BACK
SELECT
PC*MILER|Mobile User’s Guide
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Accessing Help
PC*Miler|Mobile
PC*MILER|Mobile provides information about how to
contact technical support and how to access frequently
asked questions.
Use Address Book
Search Directory
Change Options
Help
Highlight Help and press the button under SELECT.
…
…
EXIT
SELECT
Contact Us
Press the button under OK to return to the main screen.
See
faq for answers
to frequently
asked questions.
For more help,
send an email to
call
1-800-311-3835.
EXOITK
Following Voice Guidance
Directions
Total route
distance: 0.4 miles
¾Start out going
west on COLTER
ST
When you are ready to begin guidance, on the Directions
screen, press the button under GO.
¾In 170 yards turn
left onto CENTRAL
AVE
PC*MILER|Mobile displays the Connecting screen while
loading the route to your destination.
BACK
GO
Connecting
PC*MILER|Mobile then graphically displays the
direction to start navigation.
Loading route to:
Address Entry
(distance)
Address
Note: To review the route, you can press the right arrow
of the 4-way navigation key to scroll through the
guidance screens. If driving a route when scrolling
through instructions, you should return to the current
instruction screen to keep the display in synch with the
route’s progress.
1
ꢀ
Navigating
HOME 12.8 mi 18 min
COLTER ST
GO
E
W
…
…
STOP
REPEAT
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1
PC*MILER|Mobile indicates the next maneuver to make.
ꢀ
Navigating
Note: To repeat the audio directions, you can press the
button under REPEAT.
HOME 12.8 mi 18 min
CENTRAL AVE
As you approach a turn, PC*MILER|Mobile displays the
decreasing distance to the turn.
1.3 mi
COLTER ST
Menu
Note: If you make an improper turn,
PC*MILER|Mobile warns you that you
…
…
STOP
REPEAT
Pause Guidance
have left the route. Either wait a few
seconds for a new route to be
1
ꢀ
downloaded and begin guidance
ESXEILTECT
CANCEL
SELECT
Navigating
instructions or press the Menu button to
pause guidance and obtain new guidance
instructions. On the Menu screen, with
Pause Guidance highlighted, press the
button under SELECT. On the Guidance
Paused screen, with Reroute highlighted,
press the button under SELECT. If you
HOME 0.7 mi
2 min
Navigation Paused
Reroute
2900 S DIABLO WAY
BACK
SELECT
DIABLO WAY
…
…
STOP
REPEAT
have auto-reroute turned on, a new route will be planned
automatically.
After the last turn, PC*MILER|Mobile displays the
distance to your destination.
Suspending PC*MILER|Mobile for Incoming Calls
1
ꢀ
To accept an incoming call while using
PC*MILER|Mobile, you must press the button under
YES. For hands-free phone operation, then press the
button under SPEAKER.
Take call?
Line 1
Note: Incoming calls are blocked when in guidance
mode.
No
Yes
1
When the call has ended, on the Nextel screen, press the
button under PC*MILER to return to the
PC*MILER|Mobile application.
ꢀ
NEXTEL
12:12 pm 3/22
Note: The same process is used for Direct Connect or
other applications.
…
…
PC*Miler
Contcs
PC*MILER|Mobile User’s Guide
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Suspending PC*MILER|Mobile for Outgoing Calls
There are two ways to make a call while using
1
ꢀ
PC*MILER|Mobile.
NEXTEL
12:12 pm 3/22
To make a general call, press the red End button
twice. The system suspends PC*MILER|Mobile.
Make your call. When the call has ended, on the Nextel
screen, press the button under PC*Miler|Mobile.
…
…
PC*Miler
Contcs
PC*MILER|Mobile returns to the application.
Search All:bank
BANK OF AMERICA
(0.2 mi)
51 E CAMELBACK RD
PHOENIX, AZ
(602) 248-4823
To make a call to a directory listing, highlight the
listing and press the Menu button. PC*MILER|Mobile
displays the Menu screen. With Make Voice Call
highlighted, press the button under SELECT.
PC*MILER|Mobile retrieves the listing details and
makes the call.
M&I BANK (0.3 mi)
1E CAMELBACK RD
PHOENIX, AZ
…
…
BACK
SEILTECT
When the call has ended, PC*MILER|Mobile displays
the Recent Calls screen. Press the button under Back.
On the Nextel screen, press the button under
PC*Miler|Mobile. PC*MILER|Mobile returns to the
application.
Menu
Make Voice Call
CANCEL
SEILTECT
Exiting PC*MILER|Mobile
1
To exit PC*MILER|Mobile from a guidance screen,
ꢀ
press the button under STOP to return to the main
screen. Press the button under EXIT to exit
PC*MILER|Mobile.
Navigating
HOME 0.7 mi
2 min
2900 S DIABLO WAY
Note: Properly exiting PC*MILER|Mobile ensures
that the GPS unit is shut down so that it will not drain
your battery excessively.
DIABLO WAY
…
…
STOP
REPEAT
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PC*MILER|Mobile
Web Site
Introduction
Instead of using your i355 phone to enter destinations into your address book, you
can use the PC*MILER|Mobile Web site to search for and enter destinations and to
set destination addresses.
PC*MILER|Mobile Homepage
PC*MILER|Mobile User’s Guide
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My PC*MILER|Mobile Home Page
From the My PC*MILER|Mobile Home Page, you can manage your
PC*MILER|Mobile application, conducting many of the tasks you also can complete
on your phone. In addition you can plan a trip, set preferences, change your
password, set up and manage groups of users, and track trip progress.
Address Book lists entries in your PC*MILER|Mobile address list, which display on
the Address Book screen. From this page, you can add or delete addresses, as well as
update current addresses in your address book.
Tracking displays group users’ current positions and routes traveled in near-real time
and for a historical time period.
Group Management allows you to set up and maintain a group of users, including
adding and deleting group members, add a destination to the address books of all or
select group members, and set preferences for all or select group members. When
setting up groups, only users that have the same client application can be grouped.
For example, a customer with i355 phones can only create a group that has i355
phones.
Account Management displays contact information and provides access to change
your logon password.
Directory Search allows you to search for a destination by name and/or category.
You can choose to search for addresses near your current position, near a designated
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location, or within a defined area or on a specific street. You also can display a map
of multiple entries.
Preferences allow you to add or remove categories from the list of directory search
categories that display on your phone.
Configure Options allows you to choose the routing options appropriate for your
vehicle and auto reroute preferences.
Help provides access to frequently asked questions and documentation, as well as
provides a forum by which to send comments or questions to PC*MILER|Mobile.
Log Out is used to end your session in the PC*MILER|Mobile Web site.
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PC*MILER|Mobile
Tracking
Overview
Web-based driver tracking is an optional feature available from PC*MILER|Mobile.
The tracking system enables dispatchers to track any number of vehicles on a map,
which can aid in efficiently assigning loads or jobs, responding to emergency
pickups, and providing customers of real-time arrival information.
The PC*MILER|Mobile application records the position of the device, which then
can be tracked visually on the PC*MILER|Mobile Web site. PC*MILER|Mobile
must be running in order for the position data to be collected.
The feature has following characteristics:
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20 meter resolution
Maximum record rate is 1 minute
Minimum report interval is 5 minute
Ability to record up to 4 hours of tracking when out of network coverage
Tracking Web Page
The PC*MILER|Mobile Web site provides the ability to view historical data, as well,
by entering a select start and end dates for which to view data.
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Clicking on the red locator dot on the map displays the latitude/longitude of the user's
most current position. Clicking on the user's Address link displays the address of the
user's most current position.
Note: If the user has pop-up blocker on his/her Web browser, the tracking window
will not display.
Setting Tracking Options on the Device
Some tracking settings can be configured by the user on the PC*MILER|Mobile
unit. On the main PC*MILER|Mobile screen, the user highlights Change Options
and presses the button under SELECT.
Tracking
Configure Options
PC*Miler|Mobile
Tracking
Use Address Book
Search Directory
Change Options
Help
Route Guidance
ON
Auto Reroute
Tracking
Tracking Interval (min.)
1
Tracking Preferences
Reporting Interval
Unit System
(min.)
5
…
…
BACK
SELECT
BACK
EXIT
SELECT
SELECT
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Tracking mode: ON / OFF
Tracking interval (how often the GPS position is recorded): 1 minute to 1440
minutes (1 day)
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Reporting interval (how often the recorded positions are sent to the server): 5
minutes to 10080 minutes (1 week)
These settings also can be configured on the PC*MILER|Mobile Web site.
Once the application is terminated all data are erased from the phone.
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Troubleshooting
Error Messages
The following error messages may be encountered when you log on:
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Initial user/password must be set, Login failed: Fail to logon: Incorrect user name
or password, or Login failed: User is not valid subscriber. The application has not
been properly set up for use. You could have entered the information incorrectly,
please try again. If still unsuccessful, contact technical support to resolve any
issues with the account.
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Failed to contact server. The GPS unit is unable to make a data connection to the
server. This will happen if the power indicator on the top of the GPS unit is solid
red or if the IP indicator on the GPS unit does not display. You may not be in an
area with wireless data coverage. Relocate and, when the power indicator light
turns green, try again. This may take a couple of minutes.
The following errors may be encountered on the Address Entry or Directions screen:
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Destination/Address is incorrect or incomplete. Please check and re-enter. The
server failed to verify that the address exists. This can be for several different
reasons: misspelled street name or city; state is not the standard two-character
abbreviation; improper abbreviations of names used; missing data; or the address is
too new to be found on a road network.
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Move your vehicle closer to a public street to find a starting street. You are not
close enough to the road network. Move the car closer to a public street and retry.
This also may happen if you are in a very new neighborhood that is not yet
supported by the map data.
ERR_0100. Indicates that the server was unable to generate a route using the
specified parameters for one of many reasons (i.e., route server is down, the route
cannot be routed to, etc.).
The following errors may be encountered on the Guidance screens:
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Download Error. An error occurred during the download. Press the button under
BACK and try to obtain the route again.
Out Of Memory. The route contains more data than the GPS unit can handle at this
time. There is not enough memory to download the entire route. Exit the
application and design a route with intermediate destination points. The length of
the route and the number of maneuvers impact how large the entire route can be.
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The following error message may be encountered when you are downloading voice
files:
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Unable to complete loading operation. The application does not have the available
space to download new voice files. Remove unneeded voice recordings and try
again.
Technical Support
To contact PC*MILER|Mobile with technical issues, send an email to
additional contact information for technical support to use in responding to the email.
You also can contact PC*MILER|Mobile by calling technical support at 1-800-311-
3835.
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FAQs
General
Q. What PC*MILER|Mobile?
A. PC*MILER|Mobile is the industry standard for point-to-point highway routing,
mileage, and mapping software. PC*MILER|Mobile is software from Motorola that tur
ns phones and other wireless devices into portable navigation systems and information
guides. It provides automated turn-by-turn voice instructions along your route to guide
you to your destination.
Q. How does PC*MILER|Mobile work?
A. PC*MILER|Mobile is able to determine your position using the Global Positioning
System (GPS). After having selected a destination, the route information is downloaded
to the PC*MILER|Mobile device, and turn-by-turn directions are provided to guide you
to your destination. If you miss or make an incorrect turn, the GPS device will alert you
and will offer a new route.
Q. Where can I use PC*MILER|Mobile?
A. PC*MILER|Mobile can be used in most metropolitan areas where you have phone
network coverage. You can refer to your phone service provider for detailed coverage
information. You can use the device in or out of a vehicle to provide directions to your
destinations. For the GPS to work properly, the GPS device should have a clear view of
the sky and be away from tall buildings, covered parking areas, tunnels, and dense
foliage. In order to get a route you should be near a road.
Q. Can I make a phone call while the PC*MILER|Mobile application is
running?
A. To suspend the application and make a call push the RED End button twice. To
return to PC*MILER|Mobile, select JAVA from the main menu and then resume the
application.
Q. Can I receive calls when using PC*MILER|Mobile?
A. Yes. PC*MILER|Mobile will be paused if you accept the call. To return to
PC*MILER|Mobile, select JAVA from the main menu and then resume the application.
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Global Positioning System (GPS)
Q. What is GPS?
A. The Global Positioning System (GPS) is a satellite positioning system. A
constellation of satellites broadcasts signals around the world that can be used by GPS
receivers to determine positions using triangulation. The signals are free and can be
received anywhere on Earth where there is a clear view of the sky.
Q. How accurate is the GPS receiver?
A. GPS accuracy ranges from 20 meters to 100 meters. Most of the time, the GPS is
accurate within 30 meters, which is about 32 yards.
Q. What is an ideal GPS environment?
A. The GPS receiver requires an open, clear view of the sky. Buildings covered
parking areas, tunnels, and dense foliage can hinder the GPS signals. Weather
conditions do not impact the performance of GPS. If you are parked in a covered
parking lot or near a tall building, it is recommended that you move away to have a
clear view of the sky and then use PC*MILER|Mobile. The phone should be attached
to the windshield in the holder for best performance.
Q. Where is the GPS receiver?
A. The GPS receiver is embedded in the i355 phone. The internal GPS antenna is
near the top of the phone. For best performance, the device should be mounted high on
the dashboard or on the windshield in a holder.
Q. How do I know that the GPS has a signal?
A. The PC*MILER|Mobile application on your GPS device will alert you if the GPS
does not have a valid signal by displaying NO GPS on the screen. If this happens, and
lasts more than a few seconds, drive to an area where there is a clear view of the sky so
the GPS can receive the satellite signals. If GPS is not working, check the GPS privacy
setting as described in your phone manual.
Q. What if the phone cannot get a GPS location fix?
A. The phone will not be able to get a GPS fix if it is indoors or under a bridge,
tunnel, etc. If you are outdoors and you get an error message that GPS signals may be
blocked, then you should turn off the phone and try starting again. You also may not be
able to get a fix if the battery power is low. Please charge the battery or plug in the
cigarette power cable and try again.
Q. What are the various GPS privacy settings?
A. There are three GPS settings on the Nextel phones. Privacy mode can be set to
Restricted, Unrestricted, or By Permission. For the PC*MILER|Mobile application to
work, the device must be set to Unrestricted. Possible settings are:
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The Restricted setting prevents any application from obtaining the GPS
position information.
The Unrestricted setting allows all applications to obtain the GPS position
information.
The By Permission setting triggers a question to the user when an application
tries to obtain the GPS position information. The user must agree to allow the
access for the application to proceed.
To check the setting, exit PC*MILER|Mobile and go into the GPS application. Select
Privacy. The current setting will be marked.
Server Content and Databases
Q. What maps are used in the system?
A. ALK provides the digital road map data that is used to compute routes and
directions for the PC*MILER|Mobile system.
Q. I have noticed an error in the points of interest database or in the road
network. Where can I report the issue?
A. You can send us an email at [email protected]; we will report the error to our
content provider who will evaluate and include the appropriate action in its next
release. Please provide as much details as possible (location, maps, drawings, and
notes).
Q. How well does ALK's map data cover the U.S.?
A. ALK covers the metropolitan areas in the US extremely well, and they are
continually improving their coverage of the rural areas. Additionally, ALK has the
most extensive road attributes in order to enable PC*MILER|Mobile to provide the best
possible turn-by-turn guidance experience.
PC*MILER|Mobile
Address Entry
Q. How do I enter my destination?
A. Your destination can be entered in multiple ways:
• By using Search Directory to find nearby services. You choose a category (gas
station, hotels, restaurant, etc.) and you may specify a word or name to search
for. Then you select the search center for the search. The default search center is
your current position. Search results closest to your search center will be listed
first. You may scroll through the list to find your desired destination.
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• By using Enter Address to enter the destination address using the keypad. Tap
the ‘2’ key once to select ‘A’, twice to select ‘B’, and so on.
• You can login to the PC*MILER|Mobile Web site to add addresses to your
Address Book. New addresses will be transferred to your phone the next time
you run PC*MILER|Mobile.
Q. Can I search for an address using the name of a business or a store,
mall, etc.?
A. The Search Directory feature supports limited types of businesses such as
restaurant, gas stations, department stores, etc. If you are not sure what category the
business would be in, try Search All to search all of the categories. You can enter a
name (or partial name) using the keypad in order to limit the search.
Q. How can I add directory categories to search from on my
PC*MILER|Mobile application?
A. You can add and delete items to your preferred categories on the phone via the
Preferences link on the PC*MILER|Mobile Web site. Highlight the category you want
to add and click on Add to add to the My Categories list. Click on Update. You then
will see the updated category list the next time you launch PC*MILER|Mobile on your
phone.
Q. What if I’m looking for the nearest directory listing and my current
location is not available?
A. You may know a nearby address or the cross streets of a nearby intersection. If so,
these can be used in the street field under Search near address.
Q. Can I enter the intersection of two streets?
A. Yes. To enter an intersection of two streets, type in both street names separated by a
plus sign (+). To enter the plus sign, press the ‘0’ key twice.
Q. Why won’t the device accept my address?
A. It may be that the spelling is incorrect or the abbreviations are not recognized.
When in doubt, always spell it out with no abbreviations.
Q. What does "This address cannot be resolved to a location" mean?
A. There are number of reasons you might receive this message, including the address
is not a real address, there is a misspelling, the address is entered using unsupported
abbreviations, or the map data is not available for that street.
Q. What do I do if I see the error “Duplicate Name…”?
A. You’ve already got an address book entry with the name that you entered. Change
the name to save the entry.
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Q. I’m not sure about the address associated to an address book entry. Can
I preview the information associated with a specific contact name on my
phone?
A. Yes, go to the PC*MILER|Mobile address book, highlight the address entry you
want to preview and press the OK button.
Q. If there is more than one directory listing with the same name, how can I
find the listing I want?
A. If the addresses of the results are not listed, you may see the address details of a
listing by pressing the GREEN Send button or pressing the Menu button.
Q. Why can I not find the city I’m looking for?
A. When doing a city search, using only one or two letters may result in too many
matches to find the city you are looking for. Try with more letters if you don't find the
correct city. When doing a city search, don't use abbreviations. For example, use
‘FORT’ instead of 'FT' to find Fort Worth.
Navigation
Q. How can I preview the navigation instructions?
A. You can preview the list of directions by scrolling up or down through the list. In
guidance mode, you can scan forward or backward through the maneuvers at any time
during guidance using the right/left navigation button (on Nextel phones). If driving a
route when scrolling through instructions, you should return to the current instruction
screen to keep your display in synch with your route’s progress.
Q. How do I repeat a spoken instruction?
A. You can repeat any spoken instruction by pressing the green phone key (Send
button) on the device (on Nextel phones)
Q. How can I get instructions inside a tunnel?
A. If you need to get a maneuver confirmed while driving in a tunnel, press button
under REPEAT to repeat an instruction or press the right side of the navigation key
to see the next maneuver.
Q. How do I make the guidance instructions louder?
A. You can change the volume while PC*MILER|Mobile is running and giving a
verbal instruction. Consult your PC*MILER|Mobile Quick Start Guide on how to do
this for different phones.
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Q. Why do I hear “You have left the route” when I have not?
A. The inaccuracy of the map data and the GPS results may cause the device to think
that it is not on the planned route. If you have not left the route, do not press the button
under REROUTE and the device should resume guidance momentarily.
Q. Why can I not set a destination several hundreds miles away?
A. If the destination is a long ways away from your current position (more than 500
miles), you may have trouble loading the entire route into the device. We suggest
adding the final destination to the address book for future use and plan a closer
intermediate destination
Q. I’ve requested a new route and got the first instruction. Why don’t I get
any further instructions or guidance?
A. There are several reasons why you would not get your next instruction once
guidance has started.
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PC*MILER|Mobile always plans a route to the closet road (not parking lots).
You will have to start driving on the closest road in order to continue guidance.
You are not on your route until you see the mileage distances on the lower part
of the screen. Push the button under REROUTE if mileage does not appear
after 10 seconds and you are not in a parking lot.
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You might have moved too far away from the point you’ve requested your
route and the system cannot locate you on the itinerary. Press the button under
REROUTE and if possible, do not move far while the route is being planned.
Q. Why do I hear several instructions following each other?
A. If you hear two turns in a row this indicates multiple quick turns are coming up.
System
Q. When I turn off my engine, why is the phone backlight on?
A. Most vehicles provide power to the cigarette lighter adapter even when the engine
is off and the ignition key is removed. You should remove the phone power plug from
the lighter socket and turn the device off to avoid draining the battery.
Q. Does PC*MILER|Mobile impact my phone battery?
A. PC*MILER|Mobile uses less battery power than making a voice phone call, but it
uses more than normal standby mode.
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Q. What happens if I can’t connect to the cellular network?
A. Once the route is downloaded it is stored in the phone memory, the cellular
connection terminates. The only time you need connection to the cellular network is
when you request a new route or other service.
PC*MILER|Mobile Group Management and Tracking
Q. Can the tracking mode be switched off?
A. Yes, the user can switch the tracking feature to ON or OFF on the phone menu, by
selecting the Change Options menu item.
Q. Can the access to the group management feature be restricted?
A. Yes, you can use an administrator password to restrict the access to the group
management functionalities.
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Notes
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