Safety, Regulatory
& Legal
Battery Use & Safety
Battery Use & Safety
Important: Handle and store batteries properly to avoid injury or damage. Most
battery issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.
DON’Ts
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Don’t disassemble, crush, puncture, shred, or otherwise attempt to
change the form of your battery.
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Don’t let the mobile device or battery come in contact with water.* Water
can get into the mobile device’s circuits, leading to corrosion. If the mobile device
and/or battery get wet, have them checked by your service provider or contact
Motorola, even if they appear to be working properly.*
•
Don’t allow the battery to touch metal objects. If metal objects, such as
jewelry, stay in prolonged contact with the battery contact points, the battery
could become very hot.
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Don’t place your mobile device or battery near a heat source.* High
temperatures can cause the battery to swell, leak, or malfunction.
Don’t dry a wet or damp battery with an appliance or heat source, such as
a hair dryer or microwave oven.
DOs
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Do avoid leaving your mobile device in your car in high temperatures.*
Do avoid dropping the battery or mobile device.* Dropping these items,
especially on a hard surface, can potentially cause damage.*
•
Do contact your service provider or Motorola if your mobile device or
battery has been damaged from dropping or high temperatures.
* Note: Always make sure that the battery compartment is closed and secure to avoid
direct exposure of the battery to any of these conditions.
Important: Use Motorola Original products for quality assurance and
safeguards. To aid consumers in identifying authentic Motorola batteries from
non-original or counterfeit batteries (that may not have adequate safety protection),
Motorola provides holograms on its batteries. Consumers should confirm that any battery
they purchase has a “Motorola Original” hologram.
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Motorola recommends you always use Motorola-branded batteries and
chargers. Motorola mobile devices are designed to work with Motorola batteries. If you
see a message on your display such as Invalid Battery or Unable to Charge
,
take the following steps:
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Remove the battery and inspect it to confirm that it has a “Motorola Original”
hologram;
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If there is no hologram, the battery is not a Motorola battery;
If there is a hologram, replace the battery and try charging it again;
If the message remains, contact a Motorola authorized service center.
Important: Motorola’s warranty does not cover damage to the mobile device caused by
non-Motorola batteries and/or chargers.
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not only
important for safety, it benefits the environment. Consumers may recycle their used
batteries in many retail or service provider locations. Additional information on proper
disposal and recycling may be found on the Web:
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www.rbrc.org/call2recycle/ (in English only)
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
032375o
Warning: Never dispose of batteries in a fire because they may explode.
Battery Charging
Battery Charging
Notes for charging your product’s battery:
•
During charging, keep your battery and charger near room temperature for
efficient battery charging.
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New batteries are not fully charged.
New batteries or batteries stored for a long time may take more time to charge.
Motorola batteries and charging systems have circuitry that protects the battery
from damage from overcharging.
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Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving
may cause distraction. Using a mobile device or accessory may be prohibited or restricted
in certain areas, always obey the laws and regulations on the use of these products.
While driving, NEVER:
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Type or read texts.
Enter or review written data.
Surf the web.
Input navigation information.
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
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Keep your eyes on the road.
Use a handsfree device if available or required by law in your area.
Enter destination information into a navigation device before driving.
Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available.
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Obey all local laws and regulations for the use of mobile devices and accessories
in the vehicle.
End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” in this guide and at
www.motorola.com/callsmart (in English only).
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing videos or games. These may occur even if a person
has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing videos or games or
enabling a flashing-lights feature (if available) on your mobile device.
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Discontinue use and consult a physician if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. It is always a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and stop use if you are tired.
Caution About High Volume Usage
Warning: Exposure to loud noise from any source for extended periods of
time may affect your hearing. The louder the volume sound level, the less
time is required before your hearing could be affected. To protect your
hearing:
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Limit the amount of time you use headsets or headphones at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in
your ears, ringing in your ears, or muffled speech, you should stop listening to the device
through your headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at direct.motorola.com/
hellomoto/nss/AcousticSafety.asp (in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders,
neck, or other parts of your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
[Nov0109]
Small Children
Keep your mobile device and its accessories away from small children. These
products are not toys and may be hazardous to small children. For example:
•
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A choking hazard may exist for small, detachable parts.
Improper use could result in loud sounds, possibly causing hearing injury.
Improperly handled batteries could overheat and cause a burn.
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Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the
product is dropped on a hard surface or receives a substantial impact. If glass breaks, do
not touch or attempt to remove. Stop using your mobile device until the glass is replaced
by a qualified service center.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and can
include fueling areas, such as below decks on boats, fuel or chemical transfer or storage
facilities, or areas where the air contains chemicals or particles, such as grain dust, or
metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries. In such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol
Definition
032374o
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance
with local laws. Contact your local regulatory authorities for more
information.
032375o
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Symbol
Definition
Do not dispose of your battery or mobile device with your household
waste. See “Recycling” for more information.
For indoor use only.
Listening at full volume to music or voice through a headset may
damage your hearing.
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system
handling your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
•
When placing or receiving a phone call, hold your mobile device just like you
would a landline phone.
•
If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you
do not use a body-worn accessory supplied or approved by Motorola, keep the
mobile device and its antenna at least 2.5 centimeters (1 inch) from your body
when transmitting.
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•
Using accessories not supplied or approved by Motorola may cause your mobile
device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or
approved accessories, visit our Web site at: www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources
if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances, your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If
your mobile device offers an airplane mode or similar feature, consult airline staff about
using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult
your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
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ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
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DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the implantable medical device to minimize the potential for
interference.
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Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device.
If you have any questions about using your mobile device with your implantable medical
device, consult your healthcare provider.
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Specific Absorption Rate (IEEE)
SAR (IEEE)
Your model wireless phone meets the governmental requirements
for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed and manufactured to
not exceed limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government and by the Canadian
regulatory authorities. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The guidelines are based on
standards that were developed by independent scientific organizations through periodic
and thorough evaluation of scientific studies. The standards include a substantial safety
margin designed for the safety of all persons, regardless of age or health, and to account
for any variations in measurements.
The exposure standard for mobile devices employs a unit of measurement known as the
Specific Absorption Rate (SAR). The IEEE SAR limit set by the FCC and by the Canadian
regulatory authorities is 1.6 watts per kilogram (W/kg), averaged over one gram of tissue.
Tests for SAR are conducted using procedures accepted by the FCC and by Industry
Canada with the mobile device transmitting at its highest certified power level in all
tested frequencies. Although the SAR is determined at the highest certified power level,
the actual SAR level of the mobile device while operating can be below the maximum
value. This is because the mobile device is designed to operate at multiple power levels
so as to use only the power required to reach the network. In general, the closer you are
to a wireless base station, the lower the power output.
Before a mobile device is available for sale to the public in the U.S. and Canada, it must
be tested and certified to the FCC and Industry Canada that it does not exceed the limit
established by each government for safe exposure. The tests are performed in positions
and locations (e.g., at the ear and worn on the body) submitted to the FCC and available
for review by Industry Canada. The highest SAR value for this mobile device when tested
for use at the ear is 1.32 W/kg, and when worn on the body, as described in this guide, is
0.94 W/kg. The SAR value for this mobile device in its data transmission mode
(body-worn use) is 0.23 W/kg. Body-worn measurements can differ, depending upon
available accessories and regulatory requirements. The SAR information includes the
Motorola testing protocol, assessment procedure, and measurement uncertainty range for
this product.
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While there may be differences between the SAR levels of various mobile devices and at
various positions, they meet the governmental requirements for safe exposure. Please
note that improvements to this product model could cause differences in the SAR value
for later products; in all cases, products are designed to be within the guidelines.
Additional information on SAR can be found on the Cellular Telecommunications
& Internet Association (CTIA) Web site:
or the Canadian Wireless Telecommunications Association (CWTA) Web site:
Information from the World Health
Organization
WHO Information
“A large number of studies have been performed over the last two decades to assess
whether mobile phones pose a potential health risk. To date, no adverse health effects
have been established for mobile phone use.”
Source: WHO Fact Sheet 193
Further information: http://www.who.int/emf
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European Union Directives
Conformance Statement
EU Conformance
[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]
0168
Hereby, Motorola declares that this product is in compliance with:
•
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The essential requirements and other relevant provisions of Directive 1999/5/EC
All other relevant EU Directives
Product
0168
Approval
Number
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to
Approval Number from your product’s label in the “Search” bar on the Web site.
FCC Notice to Users
FCC Notice
The following statement applies to all products that have received FCC
approval. Applicable products bear the FCC logo, and/or an FCC ID in the format
FCC ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation. See 47 CFR Sec. 15.19(3).
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This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
•
•
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Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Industry Canada Notice to Users
Industry Canada Notice
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including interference that
may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B digital
apparatus complies with Canadian ICES-003.
GPS & AGPS
GPS & AGPS
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the
Federal Radio Navigation Plan. These changes may affect the performance of location
technology on your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which
obtains information from the cellular network to improve GPS performance. AGPS uses
your wireless service provider's network and therefore airtime, data charges, and/or
additional charges may apply in accordance with your service plan. Contact your wireless
service provider for details.
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Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a
wireless network transmit location-based information. Devices enabled with GPS or
AGPS technology also transmit location-based information. Additionally, if you use
applications that require location-based information (e.g. driving directions), such
applications transmit location-based information. This location-based information may be
shared with third parties, including your wireless service provider, applications providers,
Motorola, and other third parties providing services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS
technology in your mobile device to tell the emergency responders your approximate
location.
AGPS has limitations and might not work in your area. Therefore:
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Always tell the emergency responder your location to the best of your ability; and
Remain on the phone for as long as the emergency responder instructs you.
Performance Tips
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Go outside and away from underground locations, covered vehicles, structures
with metal or concrete roofs, tall buildings, and foliage. Indoor performance might
improve if you move closer to windows, but some window sun shielding films can
block satellite signals.
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Move away from radios, entertainment equipment, and other electronic devices.
Navigation
Navigation
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the
navigational instructions are consistent with what you see. All drivers should pay
attention to road conditions, closures, traffic, and all other factors that may impact
driving. Always obey posted road signs.
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Smart Practices While Driving
Driving Safety
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of these
devices may be prohibited or restricted in certain areas—for example,
(in English only) for more information.
Your mobile device lets you communicate by voice and data—almost anywhere, anytime,
wherever wireless service is available and safe conditions allow. When driving a car,
driving is your first responsibility. If you choose to use your mobile device while driving,
remember the following tips:
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Get to know your Motorola mobile device and its features such as speed
dial, redial and voice dial. If available, these features help you to place your
call without taking your attention off the road.
When available, use a handsfree device. If possible, add an additional layer
of convenience to your mobile device with one of the many Motorola Original
handsfree accessories available today.
Position your mobile device within easy reach. Be able to access your
mobile device without removing your eyes from the road. If you receive an
incoming call at an inconvenient time, if possible, let your voicemail answer it for
you.
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Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain,
sleet, snow, ice, and even heavy traffic can be hazardous.
Do not take notes or look up phone numbers while driving. Jotting down a
“to do” list or going through your address book takes attention away from your
primary responsibility—driving safely.
Dial sensibly and assess the traffic; if possible, place calls when your
car is not moving or before pulling into traffic. If you must make a call while
moving, dial only a few numbers, check the road and your mirrors, then continue.
Do not engage in stressful or emotional conversations that may be
distracting. Make people you are talking with aware you are driving and suspend
conversations that can divert your attention away from the road.
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•
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Use your mobile device to call for help. Dial 911 or other local emergency
number in the case of fire, traffic accident, or medical emergencies (wherever
wireless phone service is available).
Use your mobile device to help others in emergencies. If you see an auto
accident, crime in progress, or other serious emergency where lives are in danger,
call 911 or other local emergency number (wherever wireless phone service is
available), as you would want others to do for you.
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Call roadside assistance or a special non-emergency wireless
assistance number when necessary. If you see a broken-down vehicle posing
no serious hazard, a broken traffic signal, a minor traffic accident where no one
appears injured, or a vehicle you know to be stolen, call roadside assistance or
other special non-emergency wireless number (wherever wireless phone service
is available).
Privacy & Data Security
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please
follow these recommendations to enhance protection of your information:
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Monitor access—Keep your mobile device with you and do not leave it where
others may have unmonitored access. Lock your device’s keypad where this
feature is available.
Keep software up to date—If Motorola or a software/application vendor
releases a patch or software fix for your mobile device that updates the device’s
security, install it as soon as possible.
Secure Personal Information—Your mobile device can store personal
information in various locations including your SIM card, memory card, and phone
memory. Be sure to remove or clear all personal information before you recycle,
return, or give away your device. You can also backup your personal data to
transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device, go
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•
Online accounts—Some mobile devices provide a Motorola online account
(such as MOTOBLUR). Go to your account for information on how to manage the
account, and how to use security features such as remote wipe and device
location (where available).
•
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Applications—Install third party applications from trusted sources only.
Applications can have access to private information such as call data, location
details and network resources.
Location-based information—Location-based information includes
information that can be used to determine the approximate location of a mobile
device. Mobile phones which are connected to a wireless network transmit
location-based information. Devices enabled with GPS or AGPS technology also
transmit location-based information. Additionally, if you use applications that
require location-based information (e.g. driving directions), such applications
transmit location-based information. This location-based information may be
shared with third parties, including your wireless service provider, applications
providers, Motorola, and other third parties providing services.
•
Other information your device may transmit—Your device may also transmit
testing and other diagnostic (including location-based) information, and other
non-personal information to Motorola or other third-party servers. This
information is used to help improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact
contact your service provider.
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Use & Care
Use & Care
To care for your Motorola mobile device, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids. If it does get wet, don’t try to accelerate drying with the use of
an oven or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures
below 0°C (32°F) or above 45°C (113°F)
microwaves
Don’t try to dry your mobile device in a microwave oven.
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other
inappropriate materials.
cleaning solutions
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or
other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
protection
To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.
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Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire. These
items should be disposed of in accordance with the national collection and
recycling schemes operated by your local or regional authority. Alternatively,
you may return unwanted mobile devices and electrical accessories to any Motorola
Approved Service Center in your region. Details of Motorola approved national recycling
schemes, and further information on Motorola recycling activities can be found at:
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional authorities
for more details.
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit
board that may contain very small amounts of perchlorate. In such cases, California law
requires the following label:
Perchlorate Material – special handling may apply when the battery is recycled or
disposed of. See www.dtsc.ca.gov/hazardouswaste/perchlorate
There is no special handling required by consumers.
Hearing Aid Compatibility with
Mobile Phones
Hearing Aid Compatibility
Some Motorola phones are measured for compatibility with hearing aids. If the box for
your particular model has “Rated for Hearing Aids” printed on it, the following
explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and
cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing
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devices are more immune than others to this interference noise, and phones also vary in
the amount of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their
box or a label on the box. To maintain the published Hearing Aid Compatibility (HAC)
rating for this mobile phone, use only the original equipment battery model.
The ratings are not guarantees. Results will vary depending on the user’s hearing device
and hearing loss. If your hearing device happens to be vulnerable to interference, you may
not be able to use a rated phone successfully. Trying out the phone with your hearing
device is the best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate
less interference to hearing devices than phones that are not labeled. M4 is the better/
higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones.
T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils
in them.)
Hearing devices may also be measured for immunity to this type of interference. Your
hearing device manufacturer or hearing health professional may help you find results for
your hearing device. The more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
Software Copyright Notice
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly, any copyrighted software contained in Motorola
products may not be modified, reverse-engineered, distributed, or reproduced in any
manner to the extent allowed by law. Furthermore, the purchase of Motorola products
shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any
license under the copyrights, patents, or patent applications of Motorola or any
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third-party software provider, except for the normal, non-exclusive, royalty-free license to
use that arises by operation of law in the sale of a product.
Content Copyright
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right
to copy any material, please contact your legal advisor.
Open Source Software Information
OSS Information
For instructions on how to obtain a copy of any source code being made publicly available
by Motorola related to software used in this Motorola mobile device, you may send your
request in writing to the address below. Please make sure that the request includes the
model number and the software version number.
MOTOROLA MOBILITY, INC.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website opensource.motorola.com also contains information regarding
Motorola's use of open source.
Motorola has created the opensource.motorola.com website to serve as a portal for
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required
copyright notices for open source packages used in this Motorola mobile device, please
press Menu Key > Settings
>
About phone Legal information
>
>
Open source licenses. In addition, this Motorola device may include
self-contained applications that present supplemental notices for open source packages
used in those applications.
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Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of America
and Canada. The Governments of the United States of America and Canada may restrict
the exportation or re-exportation of this product to certain destinations. For further
information contact the U.S. Department of Commerce or the Canadian Department of
Foreign Affairs and International Trade.
Product Registration
Registration
Online Product Registration:
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required
for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of
your Motorola Personal Communications Product you will need to provide a copy of your
dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
If you have questions or need assistance, we're here to help.
(Canada), where you can select from a number of customer care options. You can also
contact the Motorola Customer Support Center at 1-800-734-5870 (United States),
1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575
(Canada).
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Motorola Limited Warranty for the
United States and Canada
Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its mobile
telephones (“Products”), Motorola-branded or certified accessories sold for use with
these Products (“Accessories”), and Motorola software contained on CD-ROMs or other
tangible media and sold for use with these Products (“Software”) to be free from defects
in materials and workmanship under normal consumer usage for the period(s) outlined
below. This limited warranty is a consumer's exclusive remedy, and applies as follows to
new Motorola Products, Accessories, and Software purchased by consumers in the United
States or Canada, which are accompanied by this written warranty:
Products and Accessories
Products Covered
Length of Coverage
Products and Accessories as
defined above, unless otherwise
provided for below.
One (1) year from the date of purchase by the
first consumer purchaser of the product unless
otherwise provided for below.
Decorative Accessories and
Cases. Decorative covers, bezels,
PhoneWrap™ covers and cases.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Monaural Headsets. Ear buds
and boom headsets that transmit
mono sound through a wired
connection.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Products and Accessories that
are Repaired or Replaced.
The balance of the original warranty or
for ninety (90) days from the date returned
to the consumer, whichever is longer.
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Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to
normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage,
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to
the surface of the product resulting from misuse; (b) contact with liquid, water, rain,
extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food;
(c) use of the Products or Accessories for commercial purposes or subjecting the Product
or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of
Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from
the use of non-Motorola branded or certified Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service centers, are excluded from
coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have
been removed, altered or obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola
housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories or
Software due to any communication service or signal you may subscribe to or use with
the Products Accessories or Software is excluded from coverage.
Software
Products Covered
Length of Coverage
Software. Applies only to physical defects in the
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days from the
date of purchase.
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Exclusions (Software)
Software Embodied in Physical Media. No warranty is made that the software will
meet your requirements or will work in combination with any hardware or software
applications provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in
physical media (e.g. software that is downloaded from the Internet), is provided “as is”
and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of
any Products, Accessories or Software that does not conform to this warranty. We may
use functionally equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to your Product, Accessory
or Software, including but not limited to personal contacts, games and ringer tones, will
be reinstalled. To avoid losing such data, software, and applications, please create a back
up prior to requesting service.
How to Obtain Warranty Service or Other Information
USA
1-800-734-5870
1-800-461-4575
1-888-390-6456
Canada
TTY
You will receive instructions on how to ship the Products, Accessories or Software, at
your expense, to a Motorola Authorized Repair Center. To obtain service, you must
include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a
written description of the problem; (c) the name of your service provider, if applicable;
(d) the name and location of the installation facility (if applicable) and, most importantly;
(e) your address and telephone number.
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What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED
WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR
FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION
OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF
OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE
DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.
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Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
Note: Do not ship your product to the above address. If you need to return your product
for repairs, replacement, or warranty service, please contact the Motorola Customer
Support Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be
available in all areas; additional terms, conditions and/or charges may apply. Contact your
service provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to
be accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. All other product or service names are the property of their
respective owners.
© 2010 Motorola Mobility, Inc. All rights reserved.
Caution: Changes or modifications made in the radio phone, not expressly approved by
Motorola, will void the user’s authority to operate the equipment.
Product ID: MOTOROLA XT300
Manual Number: 68014591001-A
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