Motorola M990 User Manual

Motorola M990  
February 2008  
User Guide  
Home Screen & Main Menu  
Home Screen  
Figure 3: Home screen.  
Main Menu  
Figure 4: Main menu.  
ii – Home Screen & Main Menu  
Legal & Copyright Information  
Motorola, Inc. Consumer Advocacy Office 1307 East  
Algonquin Road Schaumburg, IL 60196  
http://www.hellomoto.com  
1-800-331-6456 (United States)  
1-888-390-6456 (TTY/TDD United States for hearing  
impaired)  
1-800-461-4575 (Canada)  
Certain mobile phone features are dependent on the  
capabilities and settings of your service provider’s network.  
Additionally, certain features may not be activated by your  
service provider, and/or the provider's network settings may  
limit the feature’s functionality. Always contact your service  
provider about feature availability and functionality. All  
features, functionality, and other product specifications, as  
well as the information contained in this user's guide are  
based upon the latest available information and are believed  
to be accurate at the time of printing. Motorola reserves the  
right to change or modify any information or specifications  
without notice or obligation.  
MOTOROLA and the Stylized M Logo are registered in the  
US Patent & Trademark Office. All other product or service  
names are the property of their respective owners. The  
Bluetooth trademarks are owned by their proprietor and used  
by Motorola, Inc. under license. Java and all other Java-  
based marks are trademarks or registered trademarks of Sun  
Microsystems, Inc. in the U.S. and other countries. Microsoft,  
Windows and Windows Me are registered trademarks of  
Microsoft Corporation; and Windows XP is a trademark of  
Microsoft Corporation.  
© Motorola, Inc., 2008.  
Caution: Changes or modifications made in the radio phone,  
not expressly approved by Motorola, will void the user’s  
authority to operate the equipment.  
Legal & Copyright Information – iii  
Software Copyright Notice  
The Motorola products described in this manual may include  
copyrighted Motorola and third party software stored in  
semiconductor memories or other media. Laws in the United  
States and other countries preserve for Motorola and third  
party software providers certain exclusive rights for  
copyrighted software, such as the exclusive rights to  
distribute or reproduce the copyrighted software. Accordingly,  
any copyrighted software contained in the Motorola products  
may not be modified, reverse-engineered, distributed, or  
reproduced in any manner to the extent allowed by law.  
Furthermore, the purchase of the Motorola products shall not  
be deemed to grant either directly or by implication, estoppel,  
or otherwise, any license under the copyrights, patents, or  
patent applications of Motorola or any third party software  
provider, except for the normal, non-exclusive, royalty-free  
license to use that arises by operation of law in the sale of a  
product.  
While Products specifications and features may be subject to  
change without notice, we are making every possible effort to  
ensure that user manuals are updated on a regular basis to  
reflect product functionality revisions. However, in the unlikely  
event that your manual version does not fully reflect the core  
functionality of your product, please let us know. You may  
also be able to access up-to-date versions of our manuals in  
the consumer section of our Motorola web site, at  
http://www.motorola.com.  
iv – Legal & Copyright Information  
Contents  
Contents – v  
vi – Contents  
Contents – vii  
Menu Map  
Following is a summary of the M990 menu items. This list  
represents the standard main menu layout1.  
In order to use the following list to access these features, you  
must first understand how to operate the phone and the  
menu system. For details, see Getting Started on page 4.  
Tip: Press End to exit the current menu, or to exit all menus.  
Phonebook2  
Recent Calls  
Tools  
History  
Go to Page  
Browser Setup  
Web Sessions  
Messages  
New Message  
Message Inbox  
Voicemail  
Outbox  
Drafts  
Email Msgs  
Info Services  
Browser Msgs  
Hot Messages  
Templates  
Calendar  
SIM Services  
Dialing Services  
Fixed Dial  
Service Dial  
Quick Dial  
User Profiles  
World Clock  
Notes  
Nav & Apps3  
Multimedia  
WebAccess  
Browser  
Bookmarks  
Stored Pages  
Pictures  
Sounds  
Voice Record  
1 Various phone menus and features are service provider dependent.  
2 The Phonebook menu items will be displayed for each stored  
number.  
3 The items on this menu may vary, and depend on the installed  
games and applications.  
Menu Map – 1  
       
Settings  
Master Reset  
Master Clear  
Personalize  
Home Screen  
Main Menu  
Greeting  
Wallpaper  
Screen Saver  
Phone Status  
My Tel. Numbers  
Download Location  
Storage Devices  
Other Information  
Ring Styles  
Car Settings  
Style  
[Style] Detail  
Auto Answer  
Power-off Delay  
Connection  
Network  
Bluetooth Link  
USB Settings  
MOTOSYNC  
New Network  
Network Setup  
Available Networks  
My Network List  
Service Tone  
Network Jingle  
Call Drop Tone  
Call Divert  
Voice Calls  
Fax Calls  
Data Calls  
Cancel All  
Divert Status  
Security  
Phone Lock  
In-Call Setup  
Keypad Lock  
Lock Application  
Fixed Dial  
Restrict Calls  
Call Barring  
SIM PIN  
New Passwords  
Certificate Mgmt  
In-Call Timer  
Call Cost Setup  
My Caller ID  
Talk and Fax  
Answer Options  
Call Waiting  
Aux Alert  
Initial Setup  
Java Settings  
Time and Date  
Java App Loader  
Speed Dial  
Auto Redial  
Backlight  
Scroll  
Text Marquee  
Language  
Brightness  
DTMF  
Java System  
Delete All Apps  
App Volume  
App Priority  
Voice Activation  
Language  
Voice Comments  
Incoming Voice Calls  
2 – Menu Map  
Use & Care  
To care for your Motorola phone, please keep it away from:  
Liquids of any kind  
Do not expose your phone to water, rain, extreme  
humidity, sweat, or other moisture.  
Extreme heat or cold  
Avoid temperatures below -10°C/14°F or above  
45°C/113°F.  
Microwaves  
Do not try to dry your phone in a microwave oven.  
Dust and dirt  
Do not expose your phone to dust, dirt, sand, food, or  
other inappropriate materials.  
Cleaning solutions  
To clean your phone, use only a dry soft cloth. Do not  
use alcohol or other cleaning solutions.  
The ground  
Do not drop your phone.  
Use & Care – 3  
 
Essentials  
Caution: Before using the phone for the first time, read the  
Important Safety and Legal Information included in this guide.  
Getting Started  
Initial Setup  
Connect the  
Main Unit  
Insert the main unit into the base connector  
until it clicks into place.  
Disconnect  
Press the release button on the left side of  
the Main Unit the main unit and pull out the device.  
Attention: Never pull out the device before  
the phone powered off completely (all lights  
are turned off).  
Inserting your With your phone powered off, slide the SIM  
SIM  
card into the SIM card holder at the right side  
of the phone until it clicks into place.  
Turning  
On/Off  
The phone powers on and off automatically  
using the car’s ignition sensor. For manual  
operation press and hold the End key until  
the display panel lights on/off.  
Ring Tone  
Volume  
When no call is active, press either of the  
volume keys on the left side of the phone to  
set the ring tone volume.  
Call Volume  
During a call, press either of the volume keys  
on the left side of the phone to adjust the call  
volume.  
Muting  
Microphone  
During a call, press Mute to disable the  
microphone. Press Unmute to enable the  
microphone.  
Key Volume  
Press  
> Settings > Ring Styles >  
[Style] Detail > Key Volume.  
Setting Menu  
View  
Press  
> Settings > Personalize > Main  
Menu > View. Select Icons or List.  
4 – Essentials  
 
Time &  
Date  
To set the time and date, press  
Initial Setup > Time and Date.  
> Settings >  
Ring  
Press  
> Settings > Ring Styles > Ring Detail,  
Setting  
and select your favorite tones.  
Call Management  
Answering a Press Send or Answer, or press the Smart  
Call  
Key.  
Ending a  
Call  
Press End, or press the Smart Key.  
Making a  
Call  
Enter the number you want to call and press  
Send.  
Call Divert  
To divert voice/fax/data calls from your car  
phone, press  
> Settings > Call Divert and  
follow the instructions.  
Recent Calls  
Voice Mail  
To browse your recent calls list, press  
Recent Calls, and select the desired number.  
>
To dial your voicemail press and hold  
.
1-Touch Dial To call phonebook entries 1 through 9, press  
and hold the single-digit speed dial number for  
one second. You can set 1-touch dial to call  
the entries in your phonebook’s memory, SIM  
card or Fixed Dial list: Press  
> Settings >  
Initial Setup > Speed Dial > Phone Memory  
or Fixed Dial.  
Voice  
Activated  
Name  
To activate name dialing, press the Smart Key  
once and say the entire name clearly after the  
prompt.  
Dialing  
Voice  
To activate number dialing, press the Smart  
Key twice and say the phone number clearly  
after the prompt.  
Activated  
Number  
Dialing  
Essentials – 5  
Additional Features  
Speed Dial  
Enter speed dial number as was assigned  
to the phonebook entry, press  
and  
then press Send to dial.  
Storing a New  
Number  
Enter the phone number and press Store.  
Enter the various entry details and press  
Done to finish.  
Advanced  
Phonebook  
Search  
Access the Phonebook menu, enter  
character(s) and press Search.  
About this Guide  
This guide shows how to open a menu feature as follows:  
Press  
> Tools > Messages > New Message.  
This means that, from the home screen:  
1. Press the Jog Dial ( ) to open the menu.  
2. Turn the Jog Dial right or left to scroll to Messages, and  
press it to select this menu item.  
3. Turn the Jog Dial right or left to scroll to New Message,  
and press it to select this menu item.  
Symbols  
Symbol Description  
This means a feature is network, SIM card, or  
subscription dependent and may not be available in  
all areas. Contact your service provider for more  
information.  
This means a feature requires an optional  
accessory.  
6 – Essentials  
 
Connect the Main Unit  
Carefully insert the main unit into the base connector until it  
clicks into place. Do not apply excessive force on the  
connector.  
Disconnect the Main Unit  
Press the release button on the left side of the main unit, and  
pull out the device. Place the main unit inside the carry case  
provided by Motorola for best protection.  
SIM Card  
Your Subscriber Identity Module (SIM) card contains  
personal information like your phone number and phonebook  
entries.  
Caution: Do not bend or scratch your SIM card. Keep it away  
from static electricity, water, and dirt.  
Install the SIM Card  
To install the SIM card, please do the following:  
1. Turn off your phone.  
2. Open the protective cap of the SIM card holder, located at  
the right side of the phone.  
3. Make sure that the beveled corner of the SIM card is  
facing towards the top of the phone, and that the SIM  
card’s metal contacts are facing towards the front of the  
phone. Slide the SIM card into the SIM card holder until it  
clicks into place and replace the protective cap.  
Turn the Phone On & Off  
Caution: Some phones ask for your SIM card PIN code  
when you turn them on. If you enter an incorrect PIN code  
three times before the correct code, your SIM card is  
disabled, and your display shows SIM Blocked. Contact your  
service provider.  
Essentials – 7  
 
To turn on your phone, press and hold End for a few seconds  
or until the keypad or display lights up. If prompted, enter  
your eight-digit SIM card PIN code and/or four-digit unlock  
code.  
To turn off your phone, press and hold End for a few  
seconds.  
Make a Call  
To make a call, enter a phone number and press Send. To  
hang up, press End.  
To use voice commands for calling, see Voice Activation  
Answer a Call  
To answer a call when your phone rings, press Send. To  
hang up, press End. When the incoming call recognition  
feature is activated you can answer a call by using a voice  
command.  
Note: Your phone cannot receive data over an EDGE  
network while it is playing sound files. The EDGE  
status indicator ( ) appears at the top of your display when  
you can receive data over an EDGE network.  
Store a Phone Number  
To store a phone number in your phonebook, press  
>
Phonebook > Options > Create New > Phone Contact or  
SIM Contact.  
Note: You can store new contacts in your phone’s memory or  
on your SIM card.  
Contacts on the SIM card only have a Name and Number.  
1. Enter a name and other details for the phone number. To  
select a highlighted item, press the Jog Dial.  
2. Press Done to store the number.  
To edit or delete a phonebook entry, see Phonebook on  
page 51.  
8 – Essentials  
 
To store an email address from the home screen, press  
>
Phonebook > New Entry. Enter the new contact’s name and  
email information.  
Shortcut: Enter a phone number in the home screen, then  
press Store to create a contact. To choose whether your  
phone stores these contacts in your phone’s memory or on  
your SIM card, go back to the home screen and press  
Phonebook, then press Options > Setup > Default  
Storage > Phone or SIM Card.  
>
Call a Stored Phone Number  
To call a stored phone number:  
1. Press  
> Phonebook.  
2. Scroll to the desired phonebook entry.  
Shortcut: In the phonebook, use the keypad to enter the  
first letters of the desired entry.  
3. Press Send to call the entry.  
Note: You can show contacts stored in your phone’s memory  
or on your SIM card. To choose which contacts you see,  
press  
> Phonebook > Options > View. Select Phone &  
SIM Card, SIM Card, or Phone Contacts.  
To use voice commands for calling, see Voice Activation  
Essentials – 9  
 
Main Attractions  
You can do much more with your phone than make and  
receive calls!  
Smart Key  
Your phone incorporates a special Smart Key, which lets you  
do the following easily:  
Activate voice commands and select various menu items  
by saying their name (see Voice Activation Services on  
page 10).  
Dial to a name stored on the phonebook by saying the  
Dial a phone number by saying the number (see Number  
Create a voice record (see Voice Record on page 55).  
Voice Activation Services  
You can use voice commands to tell your phone what to do.  
Name Dialing  
You can easily dial to any name saved on your phonebook by  
doing the following:  
1. Press the Smart Key once.  
The phone will prompt for the name ("Say Name").  
2. Say the entire name clearly.  
The phone will search the phonebook, and display up to  
four matches of phone numbers related to the recognized  
name.  
3. The phone will ask which number to dial from the matches  
found.  
4. Guide the phone to the correct number.  
5. The phone will repeat your selection and automatically  
dial the number.  
10 – Main Attractions  
 
Note: Always say the entire name, as stored in the  
phonebook. The phone cannot recognize partial names.  
Note: Initial recording or training is not required in order to  
use this feature. The voice recognition is speaker  
independent.  
Note: If you store a phone number with both First and Last  
Name, you should say both names in order to activate the  
Voice Name Dialing feature. If you store a phone number  
with a Nickname only, you should say this Nickname in order  
to activate Voice Name Dialing. If you associate a phone  
number with a specific number type (Mobile, Home, Work,  
Fax, Other), you should say the number type in order to  
activate Voice Name Dialing efficiently.  
Number Dialing  
You can easily dial to any number by doing the following:  
1. Press the Smart Key twice.  
The phone will prompt for the number to dial ("Say  
Number").  
2. Say the phone number clearly.  
3. The phone will repeat the number and automatically dial it.  
Note: Initial recording or training is not required in order to  
use this feature. The voice recognition is speaker  
independent.  
Voice Menus Activation  
You can activate various menu items by doing the following:  
1. Press , and then press the Smart Key. Clearly say the  
desired menu item to select it.  
Your phone says "Say Shortcut".  
2. Say a voice command from the following list:  
Navigation  
Bluetooth Link  
Browser  
Call Divert  
Car Settings  
Multimedia  
Personalize  
Phonebook  
Pictures  
Recent Calls  
Main Attractions – 11  
 
Connection  
Calendar  
Dialing Services  
Fixed Dial  
Fun & Info  
Messages  
Ring Styles  
Settings  
Sounds  
Tools  
Voice Record  
Note: Initial recording or training is not required in order to  
use this feature. The voice recognition is speaker  
independent.  
Voice Activation Settings  
To set voice activation features on your phone, press  
>
Tools > Voice Activation and select from the following:  
Language – select one of the available languages under this  
menu.  
Voice Comments – select On or Off to enable or disable the  
voice comments generated by the phone for name dialing  
and number dialing. If you select Off the phone will only  
beep.  
Incoming Call Recognition  
When receiving an incoming call, the phone will say the  
name of the caller (if the recognized phone number is stored  
in the phonebook).  
If the recognized number is not stored in the phonebook, the  
phone will say the number.  
To enable or disable the incoming call recognition feature,  
press  
> Tools > Voice Activation > Incoming Voice  
Calls > On or Off.  
Note: Your service provider’s network must support the caller  
ID function and provide the caller's number in order for this  
feature to work properly.  
12 – Main Attractions  
 
Call Answering by Voice Command  
When receiving an incoming call, the phone will ask you if  
you want to answer the call ("Call from… Accept the call?").  
Press Yes to accept the call, or No to reject it.  
GPS  
Your phone incorporates a built-in GPS receiver, which can  
be used by a compatible Java™ application to help you  
navigate your way quickly and easily.  
What is GPS?  
GPS stands for Global Positioning System – a satellite-based  
radio navigation system which was developed by the U.S.  
Department of Defense. The system is formed by 24  
satellites orbiting the earth and continuously transmitting  
various signals. A standard GPS receiver can calculate its  
current latitude, longitude and elevation anywhere on earth,  
by analyzing these signals and measuring the distance  
between itself and these satellites.  
In optimal conditions, a GPS receiver can calculate its  
location to an accuracy of a few meters. The accuracy mainly  
depends on the number of GPS satellites to which the GPS  
receiver is in a line of sight, but may be subject to other  
factors too.  
Navigation Applications & Services  
Using the Global Positioning System maintained by the U.S.  
Department of Defense is free of charge and no subscription  
is needed.  
However, downloading a navigation application and/or using  
its navigation system may require a subscription and/or be  
subject to separate fees. To check the availability and pricing  
of navigation applications and services, please contact your  
network operator or service provider. Your network operator  
or service provider will also give you a link from which to  
download the navigation application and usage instructions.  
Main Attractions – 13  
 
Note: The availability of the navigation application and/or  
service depends on your network operator and/or service  
provider and may vary by location.  
Warnings  
1. Operating the navigation application while driving may  
cause distraction. If you cannot concentrate on driving,  
pull off the road and park the car.  
2. Do not rely on your navigation system solely in times of  
emergency. Temporary unavailability of this system, poor  
GPS coverage, outdated or partial cartography, etc. may  
render it unusable when you need it most.  
3. Always exercise discretion when using your navigation  
system, and do not rely on its guidance solely. The  
cartography provided by this system may not fully reflect  
any recent changes to roadways, and the route chosen  
may not always be the best alternative.  
Bluetooth® Wireless Technology  
You can connect various audio and data devices to your  
phone without cables using Bluetooth wireless technology.  
What is Bluetooth Wireless Technology?  
Bluetooth wireless technology provides a way to connect and  
exchange information between devices such as mobile  
phones, computers, printers, digital cameras, etc. over a  
secure, globally unlicensed short-range radio frequency.  
Your phone supports Bluetooth Class 2.0, which allows  
connections to compatible devices within 10 meters. Since  
Bluetooth devices use radio frequency to communicate, they  
do not have to be in line of sight of each other in order to  
maintain the Bluetooth connection, as long as the received  
transmission is powerful enough and not obstructed or  
interfered (e.g., by walls and/or other electronic devices).  
14 – Main Attractions  
 
Note: The use of wireless phones while driving may cause  
distraction. Discontinue a call if you cannot concentrate on  
driving. Additionally, the use of wireless devices and their  
accessories may be prohibited or restricted in certain areas.  
Always obey the laws and regulations on the use of these  
products.  
Tip: For maximum Bluetooth security, you should always  
connect Bluetooth devices in a safe, private environment.  
By default, the Bluetooth feature on your phone is always on.  
To disable the Bluetooth feature, press  
> Settings >  
Connection > Bluetooth Link > Setup > Power > Off.  
Connect a Bluetooth Headset  
Before you try to connect your phone to a Bluetooth headset,  
make sure the headset is on and ready in pairing mode (for  
details about pairing the headset please refer to its user  
guide). You can connect your phone to only one headset at a  
time.  
Press  
> Settings > Connection > Bluetooth  
Link > Add Audio Device.  
Your phone lists the devices it finds within range.  
1. Scroll to the desired headset and press  
.
2. Press Yes to connect to the headset.  
3. If necessary, enter the headset passkey (for example,  
0000) and press  
.
4. Press End to exit to the home screen.  
The phone will establish the connection to the Bluetooth  
headset and return to the home screen. When your phone is  
connected, the Bluetooth indicator ( ) appears in the home  
screen.  
Shortcut: When your phone’s Bluetooth power is on, your  
phone can automatically connect to a headset you have used  
before. Just turn on the device, or move it near the phone. If  
the device does not connect, turn it off and back on.  
Main Attractions – 15  
Use your M990 as a Car Kit  
You can connect a compatible Bluetooth mobile device to  
your M990, and use the M990 as a car kit for handsfree  
operation. The other mobile device must support the  
Handsfree Profile for this feature to work.  
To connect another Bluetooth mobile device:  
1. Press  
> Settings > Connection > Bluetooth Link >  
[Find Me]. Your phone will enter discoverable mode for  
3 minutes.  
2. On the other device, search for Bluetooth devices and  
select the M990 phone from the list of discovered devices.  
Enter the Bluetooth PIN 0000 and confirm.  
3. On the M990, press Yes when the prompt Bond with  
other device? appears.  
5. When the prompt Handsfree voice requested by  
appears, Press Grant.  
6. Press End to exit to the home screen.  
When your M990 serves as a car kit for the other mobile  
device, you can:  
Make and receive voice calls.  
Reject an incoming voice call.  
Terminate a voice call.  
Note: When working as a car kit, you cannot use a Bluetooth  
headset with your M990.  
Copy Files to Another Device  
You can copy a media file, phonebook entry,  
calendar event, or web shortcut from your phone to a  
computer or other device.  
Note: Some copyrighted objects cannot be copied.  
1. On your phone, scroll to the object that you want to copy  
to the other device.  
2. Press Options, then select:  
16 – Main Attractions  
 
Manage > Copy – for media files.  
Send Contact – for phonebook entries.  
Send – for calendar events.  
3. Select a recognized device name, or [Look For Devices]  
to search for the device where you want to copy the file.  
If your phone could not copy the file to the other device,  
make sure the device is on and ready in discoverable mode  
(for details about making the device discoverable please refer  
to its user guide). Also, make sure the device is not busy with  
another similar Bluetooth connection.  
Note: Once you connect your phone to a Bluetooth device,  
that device can start similar Bluetooth connections with your  
phone. Your display shows the Bluetooth indicator ( ) at the  
E
top when there is an active Bluetooth connection.  
Receive Files from Another Device  
1. Place your phone near the device, and send the  
file from the device.  
If your phone and the sending device do not recognize  
each other, place your phone in discoverable mode so the  
sending device can locate it by pressing  
> Settings >  
Connection > Bluetooth Link > Find Me.  
2. Press Accept on your phone to accept the file from the  
other device.  
Your phone notifies you when file transfer is complete. If  
necessary, press Store to save the file.  
Use your M990 as a Bluetooth Modem  
You can use your M990 as a Bluetooth modem for a  
compatible Bluetooth data device (e.g., PC or other hand-  
held device) and connect it to a dial-up internet access  
server.  
Main Attractions – 17  
 
To use your M990 as a Bluetooth modem for a compatible  
Bluetooth data device:  
1. Make sure the other device is on and ready in  
discoverable mode (for details about making the device  
discoverable please refer to its user guide).  
2. Press  
Find Me.  
> Settings > Connection > Bluetooth Link >  
If the M990 was already connected to a compatible  
Bluetooth device in the past, a history list of such devices  
will be displayed. Scroll to the desired device, press  
Select and skip steps 3 to 4.  
If the M990 was not connected to any compatible  
Bluetooth devices in the past, it will search for available  
Bluetooth devices that support the Dial-up Networking  
Profile and display a list of the detected devices. If only  
one Bluetooth device was found, the M990 will  
automatically select it and you can skip step 3.  
3. Scroll to the mobile device you wish to connect your M990  
to and press Select.  
4. If necessary, enter the other device passkey and press  
Ok.  
Note: The phone will put a GPRS call on hold when a voice  
call enters. When you finish the voice call, the phone will ask  
if you wish to resume the GPRS call.  
Synchronize Phonebook & Calendar with another  
Bluetooth Device  
You can use your M990 to synchronize phonebook and  
calendar entries with a compatible Bluetooth device.  
To synchronize your M990 phonebook and calendar with a  
compatible Bluetooth device:  
1. Make sure the other device is on and ready in  
discoverable mode (for details about making the device  
discoverable please refer to its user guide).  
18 – Main Attractions  
2. Press  
Find Me.  
> Settings > Connection > Bluetooth Link >  
If the M990 was already connected to a compatible  
Bluetooth device in the past, a history list of such devices  
will be displayed. Scroll to the desired device, press  
Select and skip steps 3 to 4.  
If the M990 was not connected to any compatible  
Bluetooth devices in the past, it will search for available  
Bluetooth devices that support the Synchronization Profile  
and display a list of the detected devices. If only one  
Bluetooth device was found, the M990 will automatically  
select it and you can skip step 3.  
3. Scroll to the mobile device you wish to connect your M990  
to and press Select.  
4. If necessary, enter the other device passkey and press  
Ok.  
5. Initiate the synchronization on the other device.  
Note: You can only synchronize phonebook entries stored on  
the phone memory with this feature. Phonebook entries  
stored on SIM cards will not be synchronized.  
Multiple User Profiles  
Your phone supports four user profiles – one default profile,  
and three customizable profiles. Each profile stores the  
following information:  
Phonebook entries – 1500 entries for all User Profiles  
(phone memory only, SIM contacts are excluded).  
Calendar entries.  
Personal data – Home Screen, Main Menu, Color Style,  
Greeting, Wallpaper, and Screen Saver.  
Ring styles – Ring Volume, Line 1, Line 2, Messages,  
Voicemail, Info Svcs, Data Calls, Fax Calls, Ringer IDs,  
Key Volume, Reminders.  
Main Attractions – 19  
 
Voice activation data – Voice Record, Language.  
Initial setup data – Backlight, Contrast, Speed Dial,  
Language.  
Note: The active user profile will be displayed on the  
indicators bar of the phone as A, B, C, or D.  
Creating a New User Profile  
Press  
> Tools > User Profiles. Select Options > New,  
and enter the Profile Name. The phone will initiate settings  
and power cycle.  
The phone will load the default settings for the new user  
profile, which you can change later to accommodate your  
needs.  
Managing User Profiles  
Press  
> Tools > User Profiles, and select the user profile  
to manage.  
Press Options, and select one of the following:  
Option Description  
Save As Save the current active user profile.  
Select Select the current user profile to be activated.  
Lock  
Lock the selected user profile to secure it from  
other users. Enter a new password and press  
You will see a lock icon next to the profile name.  
.
To unlock a user profile, select Options > Unlock.  
When a user profile is locked, turning on the  
device will display a User Profile menu. You may  
select the locked profile and enter its password, or  
select an unlocked profile with no password.  
Rename Assign a new name to the selected user profile.  
Delete Delete the selected user profile.  
Note: Only inactive profiles may be deleted. If you  
try to delete an active profile, an error message will  
be displayed.  
20 – Main Attractions  
Audio Player  
To play audio files, press  
> Multimedia > Sounds, and  
select the file you want to play.  
Four controls will appear on the screen (Play/Pause, Go to  
Next Track, Stop & Rewind and Go to Previous Track).  
Turn the Jog Dial right or left to highlight the desired control  
and press to select it.  
To download songs to your phone, see Download Objects  
from a Web Page on page 58. To copy files between your  
phone and a computer, see Copy Files to Another Device on  
page 16.  
Note: Your phone may not play audio files that have a bit  
rate higher than 128 kbps. If you try to download or play such  
files, your phone might show you an error or ask you to  
delete the file.  
Memory Card  
You can use a removable memory card (optional)  
with your phone to store and retrieve multimedia  
objects, such as pictures and sounds.  
The phone supports MicroSD memory cards of up to 2GB.  
Note: If you download a copyrighted file and store it on your  
memory card, you can use the file only while your memory  
card is inserted in your phone. You cannot send, copy, or  
change copyrighted files.  
Install a Memory Card  
To install a memory card, please do the following:  
1. Open the protective cap of the memory card holder,  
located at the right side of the phone.  
2. Make sure the memory card’s metal contacts are facing  
towards the back of the phone, and slide the memory card  
into the memory card holder until it clicks into place.  
Replace the protective cap.  
Main Attractions – 21  
 
Remove a Memory Card  
To remove the memory card, please do the following:  
1. Push the memory card and slide it out of the memory card  
holder, located at the right side of the phone.  
2. Replace the protective cap of the memory card holder.  
Warning: Never remove your memory card while your phone  
is using it or writing files on it.  
Manage Files on a Memory Card  
To view the files stored on your memory card and on your  
phone, open a file list, such as Pictures. Icons will indicate if  
a file is stored in your phone memory ( ) or on your memory  
card ( ).  
To copy or move a file from your phone to your memory card,  
highlight it in the list and press Options > Manage > Copy or  
Move > Memory Card. Some copyrighted files cannot be  
copied or moved.  
To copy files between your memory card and another device,  
you can use a cable connection (see Cable Connections on  
page 60) or a Bluetooth connection (see Copy Files to  
To connect your memory card to a computer, see Connect  
22 – Main Attractions  
View Memory Card Information  
To view your memory card name, the available memory, and  
other information about the card, press  
> Settings >  
Phone Status > Storage Devices.  
1. Press  
2. Press  
to scroll to the installed memory card.  
to see the memory card information. Your phone  
stores any content that you add, like ring tones or  
applications, in the user memory. Your service provider  
may store some content in the user memory before you  
receive the phone.  
Format or Rename a Memory Card  
Press Options to see the Storage Device menu, which lets  
you format or rename the memory card.  
Main Attractions – 23  
 
Basics  
To view a basic phone diagram, see HELLOMOTO on page i.  
Display  
The home screen appears when you turn on the phone.  
Figure 5: Home screen items.  
Note: Your home screen might look different from the one  
shown, depending on your service provider.  
To dial a number from the home screen, enter the number  
using the number keys and then press Send.  
Turn the Jog Dial clockwise or anticlockwise to scroll through  
the four home screen menu icons (Bluetooth Link,  
WebAccess, Settings and Messages). Press  
to enter the  
selected menu.  
Press  
(when no home screen menu icon is selected) to  
enter the main menu. Soft key labels show the current soft  
key functions.  
24 – Basics  
 
Status indicators can show at the top of the home screen:  
Figure 6: Status indicators on the home screen.  
1. Signal Strength Indicator – Vertical bars show the  
strength of the network connection. You cannot make or  
receive calls when  
or  
appears.  
1
0
2. EDGE/GPRS Indicator – Shows when your phone is  
using a high-speed Enhanced Data for GSM  
Evolution (EDGE) or General Packet Radio Service  
(GPRS) network connection. Indicators can include:  
H GPRS PDP context  
EDGE active  
B GPRS packet data available  
3. Data Indicator – Shows the connection status.  
L Secure packet data transfer  
K Unsecure packet data transfer  
N Secure application connection  
M Unsecure application connection  
Secure Circuit Switch Data (CSD) call  
S
T Unsecure CSD call  
Bluetooth connection is active  
E
Basics – 25  
4. Roam Indicator – Shows W when your phone is  
seeking or using a network outside your home  
network.  
5. Active Line Indicator – Shows  
to indicate an  
h
active phone call, or  
diverting is on. Indicators for dual-line-enabled SIM  
cards can include:  
to indicate when call  
g
F Line 1 active  
I Line 1 active, call divert on  
E Line 2 active  
J Line 2 active, call divert on  
6. Message Indicator – Shows when you receive a  
new message. Indicators can include:  
gText message  
ËVoice message  
èVoice & text message  
7. User Profile Indicator – Shows the current user profile.  
8. Ring Style Indicator – Shows the ring style setting.  
26 – Basics  
Text Entry  
Your phone lets you enter text in various ways.  
Figure 7: Text entry.  
Press  
in a text entry view to select an entry mode:  
Entry Modes  
Mode Description  
Your Primary text entry mode can be set to any  
or  
j
g
iTAP®  
or tap g mode.  
j
Your Secondary text entry mode can be set to any  
iTAP or tap m mode, or set to None if you do not  
want a secondary entry mode.  
or  
n
m
n
Numeric mode enters numbers only.  
W
@%  
Symbol mode enters symbols only.  
Basics – 27  
 
To set your primary and secondary text entry modes, press  
Options > Text Setup in a text entry view and then select  
Primary Text or Secondary Text.  
iTAP® & Tap Mode Tips  
Press  
in a text entry view to change text case to all  
capital letters (T), no capitals (U), or next letter capital  
(V).  
To enter numbers quickly, press and hold a number key to  
temporarily switch to numeric mode. Press the number  
keys to enter the numbers you want. Enter a space to  
change back to iTAP or Tap mode.  
Press  
to enter punctuation or other characters.  
Press  
message text.  
to move the flashing cursor to enter or edit  
Press Delete to delete the character to the left of the  
cursor. Hold to delete the word.  
To cancel your message, press End.  
iTAP® Mode  
Press  
in a text entry view to switch to iTAP mode. If  
you do not see  
iTAP mode as your primary or secondary text entry mode.  
or , press Options > Text Setup to set  
j
g
iTAP mode lets you enter words using one key press per  
letter. The iTAP software combines your key presses into  
common words and predicts each word as you enter it.  
28 – Basics  
For example, if you press  
display shows:  
, your  
Figure 8: Using iTAP mode.  
If you want a different word (such as Progress), continue  
pressing the keypad to enter the remaining letters. If you  
would like to stop at the middle of a word or navigate  
between written words, press  
.
Tip: Do not worry if you forget how iTAP works. In a text  
entry display, you can press Options > Text Setup > Text  
Tutorial to see an explanation.  
Tap & Tap Extended Modes  
Press  
in a text entry view to switch to tap mode. If you  
do not see Abc1 or Abc2, press Options > Text Setup to  
set Tap mode as your primary or secondary text entry mode.  
To enter text in Tap mode, press a keypad key repeatedly to  
cycle through the letters and number on the key. Repeat this  
step to enter each letter. The Tap Extended mode works the  
same way, but includes more special characters and  
symbols.  
Basics – 29  
For example, if you press  
one time, your display shows:  
Figure 9: Using Tap & Tap Extended modes.  
The first character of every sentence is capitalized. To switch  
between upper and lower case mode, press  
.
Numeric Mode  
Press  
in a text entry view until you see W. Press the  
number keys to enter the numbers you want.  
Shortcut: You can press and hold a number key to  
temporarily switch to numeric mode from iTAP™ or Tap  
modes. Press the number keys to enter the numbers you  
want. Enter a space to change back to iTAP mode.  
Symbol Mode  
Press  
in a text entry view until your display shows a list  
of symbols. Press the respective number key to insert the  
desired symbol.  
30 – Basics  
Volume  
Figure 10: Volume keys.  
Press the volume keys to:  
Turn off an incoming call alert.  
Adjust the call volume during calls.  
Adjust the ringer volume from the home screen.  
Tip: You can quickly set the ringer to Silent mode by holding  
the volume down key while you are in the home screen. You  
can also switch to Silent mode or back by holding  
in  
the home screen.  
Jog Dial  
Your phone features a unique Jog Dial ( ), with which you  
can scroll easily through menus and select menu items.  
How to Use the Jog Dial?  
When the phone displays the home screen:  
Turn the Jog Dial clockwise or anticlockwise to scroll  
through the four home screen menu icons (Bluetooth  
Link, WebAccess, Settings and Messages). Press  
to enter the selected menu,  
or  
Press  
enter the main menu.  
(when no home screen menu icon is selected) to  
Basics – 31  
 
Inside a menu:  
Turn the Jog Dial clockwise or anticlockwise to scroll through  
the menu items. Turning the Jog Dial clockwise inside a  
graphical menu will move the selection right and down.  
Turning the Jog Dial anticlockwise inside a graphical menu  
will move the selection left and up.  
When you reach the desired item, press  
to select it.  
Text Messages  
You can use your phone for text messaging.  
Send a Text Message  
A text message can contain text and pictures,  
sounds, or other media objects. You can add multiple  
pages to a message, and put text and media objects on each  
page. You can send a message to other compatible phones  
or to email addresses.  
To create a new message, press  
> Tools > Messages >  
New Message > New Message.  
1. Use the keypad to enter text to the message page (for  
details about text entry, see Text Entry on page 27).  
To insert a picture, sound, or other object on the page,  
press Options > Insert. Select the file type and the file.  
To insert another page in the message, enter text or  
objects on the current page and press Options > Insert >  
New Page. You can enter more text and objects to the  
new page.  
2. Before you send a message, you can press Options to  
choose Save to Drafts, Cancel Message, or open  
Sending Options (such as message Subject or CC  
addresses).  
3. When you finish the message, press Options > Send  
Message To.  
4. Scroll to a recipient and press . Repeat to add other  
recipients.  
32 – Basics  
 
To enter a new number or email address, press Options  
and select Enter Number or Enter Email.  
Your phone might tell you that this is a multimedia message,  
if it has multiple pages or media objects in it. Some other  
phones or networks do not support multimedia messages.  
Press Send to send the message.  
Receive a Text Message  
When you receive a message, your phone plays an  
alert, and the display shows New Message with a  
message indicator, such as  
message.  
. Press Read to open the  
g
To view all your text messages, press  
> Tools >  
Messages > Message Inbox.  
If a multimedia message contains media objects then:  
Pictures and animations are showed as you read the  
message.  
A sound file plays when its slide shows. Use the volume  
keys to adjust the sound volume.  
Attached files are added to the end of the message. To  
open an attachment, scroll to the file indicator/filename  
and press View (image), Play (sound), or Open  
(phonebook vCard, calendar vCalendar entry, or unknown  
file type).  
Send Email  
Press  
> Tools > Messages > New Message >  
New Email.  
Send Voice Message  
Press  
> Tools > Messages > New Message >  
New Voice Msg.  
Press Record to record the voice message. To stop  
recording, press Stop. Your phone inserts the voice  
recording into a message and lets you enter email addresses  
or phone numbers of the recipients.  
Basics – 33  
Read & Manage Messages  
Press  
> Tools > Messages > Message Inbox.  
Icons next to each message indicate if it is read (  
)
or unread (  
). Icons can also indicate if the message has  
g
an attachment ), might be spam ( ), or is locked ( ),  
(
urgent ( ), or low priority ( ).  
To Reply, Forward, Lock, or Delete a message, scroll to the  
message and press Options.  
To open a message, press . Then, you can press Options  
to use or store any phone numbers, email addresses, web  
sites, or files in the message.  
Read & Manage Email  
Press  
> Tools > Messages > Email Msgs.  
To Reply, Forward, Lock, or Delete a message,  
scroll to the message and press Options.  
To open a message, press . Then, you can press Options  
to use or store any phone numbers, email addresses, web  
sites, or files in the message.  
Send a Stored Picture in a Message  
Press  
> Tools > Messages > New Message >  
New Message, then press Options > Insert >  
Picture.  
1. Scroll to the desired picture and press Insert.  
2. Enter the message text, and press Options > Send  
Message To.  
3. Scroll to a recipient and press  
.
Store Message Objects  
Go to a multimedia message page, or scroll to an  
object in a message and then press Options > Store.  
34 – Basics  
Print Message over a Bluetooth Connection  
You can use a Bluetooth connection to send a  
message from your phone to a printer.  
Press  
> Tools > Messages > Message Inbox, Email  
Msgs, Outbox, or Drafts.  
Scroll to the message you want to print and press Options >  
Print.  
You cannot print message templates. For more about  
Bluetooth connections, see Bluetooth® Wireless Technology  
on page 14.  
Store Text Messages on your SIM Card  
To store incoming text messages on your SIM card,  
press  
> Tools > Messages > Options > Setup >  
Message Setup > Text Msg Setup > Default Storage >  
SIM Card.  
Edit Email Settings  
You can edit the settings for your Email connections.  
To use email, you need to store your email User ID  
and Password.  
Press  
> Tools > Messages > Options > Setup > Email  
Msg Setup > Account Settings.  
If you have more than one email account, select an account  
to edit.  
Your phone shows a list of email settings. Here is where you  
store your email User ID and Password.  
Note: To create a new account, select [New Entry] in the  
Account Settings list. Your display shows a folder for each  
email account under  
> Tools > Messages > Email Msgs.  
Basics – 35  
Browser Messages  
To read messages received by your micro-browser,  
press  
> Tools > Messages > Browser Msgs.  
Info Services  
To read subscription-based information services  
messages, press > Messages > Info Services.  
Templates  
You can use pre-programmed text and multimedia  
templates to write messages quickly and easily.  
Text Templates  
The phone contains the following pre-programmed text  
templates:  
Please call me back.  
When can we meet?  
Where are you?  
When does the meeting start?  
What is your number?  
See you later.  
I am here.  
Thank you very much!  
To create a new text message from an existing template,  
press > Tools > Messages > Templates > Text  
Templates, scroll to the desired template and press the Jog  
Dial to insert the selected text to a new message.  
To insert the text of a template to a text message:  
On the message editor, put the cursor on the place you  
would like to add the template and press Options > Insert >  
Template. Scroll to the desired template and press the Jog  
Dial to add it.  
To create a new text template, press  
> Tools >  
Messages > Text Templates > New Text Template. Write  
the desired text and press Ok to save the new template.  
36 – Basics  
To edit or delete existing text templates, press  
> Tools >  
Messages > Templates > Text Templates > Options and  
select the desired option from the list.  
Multimedia Templates  
To create a new multimedia message from an existing  
template, press  
> Tools > Messages > Templates >  
Multimedia Templates, scroll to the desired template and  
press the Jog Dial to insert the selected template to a new  
message.  
To edit and save an existing multimedia template, press  
>
Tools > Messages > Templates > Multimedia Templates,  
select the template you would like to edit and press  
Options > New Message. Edit the template, and press  
Options > Save as Template to save it.  
Voicemail  
Your network stores the voicemail messages you  
receive. To listen to your messages, call your  
voicemail number.  
Note: Your service provider may include additional  
information about using this feature.  
When you receive a voicemail message, your phone shows  
the voicemail message indicator ( ) and New Voicemail.  
Press Call to listen to the message.  
To check voicemail messages, press  
> Tools >  
Messages > Voicemail.  
Your phone may prompt you to store your voicemail phone  
number. If you do not know your voicemail number, contact  
your service provider.  
Note: You cannot store a p (pause), w (wait), or n (number)  
character in this number. If you want to store a voicemail  
number with these characters, create a phonebook entry for  
it. Then you can use the entry to call your voicemail.  
Basics – 37  
 
To change your voicemail number or turn off voicemail  
notification, press > Tools > Messages > Options >  
Setup > Voicemail Setup.  
Tip: To quickly dial to your voicemail, press and hold  
the  
key.  
Personal Organizer  
Add New Calendar Event  
Press  
> Tools > Calendar, scroll to the day, press  
,
scroll to Create New Event and press  
.
If you set a reminder for a calendar event,  
top of your screen.  
appears at the  
See Calendar Event  
To see or edit event details, press  
scroll to the day, and press  
> Tools > Calendar,  
.
Scroll to the event and press . To edit the details, press  
Options > Edit.  
Tip: To see a list of your upcoming events, open the calendar  
and press Options > View > Organized Events.  
Event Reminder  
When an event reminder happens:  
To see reminder details, press View.  
To close the reminder, press Exit.  
38 – Basics  
 
Send Calendar Event to Another Device  
To send a calendar event to another phone, computer, or  
device, press  
> Tools > Calendar, scroll to the day,  
press , scroll to the event, press Options > Send >  
with Bluetooth or with MMS.  
Print Calendar Month, Week, or Day over Bluetooth  
Connection  
You can use a Bluetooth connection to send a  
calendar month, week, or day from your phone to a  
printer.  
Press  
> Tools > Calendar.  
Go to the month, week, or day view and press Options >  
Print.  
For more about Bluetooth connections, see Bluetooth®  
Codes & Passwords  
Your phone’s four-digit unlock code is originally set to 1234.  
The six-digit security code is originally set to 000000. If your  
service provider did not change these codes, change them by  
pressing  
> Settings > Security > New Passwords.  
You can also change your SIM PIN password.  
If you forget your unlock code: At the Enter Unlock Code  
prompt, try entering 1234 or the last four digits of your phone  
number. If that does not work, press  
digit security code instead.  
and enter your six-  
If you forget other codes: If you forget your security code,  
SIM PIN code, PIN2 code, or call barring password, contact  
your service provider.  
Basics – 39  
 
Lock & Unlock Phone  
You can lock your phone to keep others from using it. To lock  
or unlock your phone, you need the four-digit unlock code.  
To manually lock your phone, press  
> Settings >  
Security > Phone Lock > Lock Now.  
To automatically lock your phone whenever you turn it off,  
press > Settings > Security > Phone Lock > Automatic  
Lock > On.  
Note: You can make emergency calls on a locked phone  
(see Emergency Calls on page 50). A locked phone still rings  
for incoming calls or messages, but you need to unlock it to  
answer.  
40 – Basics  
 
Customize  
Home Screen  
To customize the home screen to your needs, press  
>
Settings > Personalize > Home Screen.  
Select Home Keys to do the following:  
Show or hide the four home screen icons.  
Set the four home screen icons to be selected by the Jog  
Dial.  
Set the right and left soft keys action on the home screen.  
Select Clock to choose the type of the clock displayed on the  
home screen (Digital or Analog).  
Select Layout to choose the layout of the home screen:  
Left Justified or Centered.  
Ring Style  
The ring style profile uses a different set of sounds for  
incoming calls and other events.  
Change Alerts in a Ring Style  
You can change the alerts for incoming calls and other  
events. Your changes are saved in the current ring style  
profile.  
Press  
> Settings > Ring Styles > [Style] Detail.  
Note: [Style] represents the current ring style. You cannot  
set an alert for the Silent ring style.  
1. Scroll to Calls (or Line 1 or Line 2 for dual-line phones),  
then press Change to change it.  
2. Scroll to the desired alert, then press  
.
3. Press Back to save the alert setting.  
Customize – 41  
 
Time & Date  
Your phone can automatically update your time zone, time,  
and date. It uses the time and date for the calendar.  
To synchronize the time zone, time, and date with the  
network, press  
> Settings > Initial Setup > Time  
and Date > Autoupdate > Time & Time Zone. If you do not  
want your phone to automatically update your time zone and  
date, choose Time Only instead.  
To manually set the time zone, time, and date, turn off  
Autoupdate, then press  
> Settings > Initial Setup >  
Time and Date > Time Zone, time or date. To jump to a city  
in the time zone list, enter the first letter of its name with the  
keypad.  
Wallpaper  
To set a picture or animation as a wallpaper (background)  
image in your home screen, press  
> Settings >  
Personalize > Wallpaper.  
Press Picture to select the picture for the wallpaper. Turn the  
Jog Dial right or left to select a picture, or select None for no  
wallpaper.  
Press Layout to select the wallpaper layout. Select Center to  
center the image on the display, Tile to repeat the image  
across the display, or Fit-to-screen to stretch the image  
across the display.  
Screen Saver  
The screen saver appears when no activity is detected for a  
specified time. To set a picture or animation as a screen  
saver, press  
> Settings > Personalize > Screen Saver.  
Press Picture to select the picture for the screen saver. Turn  
the Jog Dial right or left to select a picture or animation, or  
select None for no screen saver.  
Press Delay to enter the desired delay for the screen saver.  
Select the length of inactivity before the screen saver  
appears.  
42 – Customize  
 
Display Appearance  
To set your display brightness, press  
> Settings >  
Initial Setup > Brightness.  
To set your display backlight, press  
> Settings > Initial  
Setup > Backlight. Then select the backlight Mode  
(Automatic or Manual) and adjust the backlight Level to  
your needs.  
Personalizing  
You can use the following options to personalize your phone  
to your needs.  
Language  
To set the menu language, press  
> Settings > Initial  
Setup > Language.  
Scroll  
To set the scroll bar to Up/Down or Wrap Around in menu  
lists, press  
> Settings > Initial Setup > Scroll.  
Text Marquee  
To set the speed for scrolling text in your display,  
press > Settings > Initial Setup > Text Marquee.  
Activate Ringer IDs  
To activate ringer IDs assigned to phonebook entries and  
categories, press  
> Settings > Ring Styles > [Style]  
Detail > Ringer IDs.  
Ring Volume  
Press  
> Settings > Ring Styles > [Style] Detail >  
Ring Volume.  
Keypad Volume  
Press  
> Settings > Ring Styles > [Style] Detail >  
Key Volume.  
Customize – 43  
 
Reminders  
To set a reminder for when you have not responded to an  
incoming call, message, or other event, press  
>
Settings > Ring Styles > [Style] Detail > Reminders.  
Menu View  
To show the main menu as graphic icons or as a text-based  
list, press  
> Settings > Personalize > Main Menu >  
View.  
Reorder Main Menu  
To reorder your phone’s main menu, press  
> Settings >  
Personalize > Main Menu > Reorder.  
Show/Hide Menu Icons  
To show or hide menu feature icons in the home  
screen, press > Settings > Personalize > Home  
Screen > Home Keys > Icons.  
Master Reset  
To reset all options except unlock code, security code, and  
lifetime timer, press  
> Settings > Initial Setup > Master  
Reset.  
Master Clear  
Caution: Master clear erases all information you have  
entered (including phonebook and calendar entries) and  
content you have downloaded (including pictures and  
sounds) stored in your phone’s memory. After you erase the  
information, you cannot recover it.  
Press  
> Settings > Initial Setup > Master Clear.  
44 – Customize  
Calls  
To make and answer calls, see Make a Call and Answer a  
Turn off a Call Alert  
You can press the volume keys to turn off a call alert before  
answering the call.  
Delay Answering  
If you want to answer a call, but are unable to do so for any  
reason, you can delay answering the call.  
When your phone rings, press Delay. Your phone stops  
ringing and plays a brief message for the caller, such as  
"Please hold, your call will be answered in a moment."  
The call remains on hold until you press Talk.  
To turn Delayed Answer on, or record your Delayed Answer  
message (up to 10 seconds), press  
> Settings > In-Call  
Setup > Answer Options > Delayed Answer.  
Recent Calls  
Your phone keeps lists of incoming and outgoing calls, even  
for calls that did not connect. The most recent calls are listed  
first. The oldest calls are deleted as new calls are added.  
From the home screen, press  
> Recent Calls, then turn  
the Jog Dial right or left to scroll through your recent calls.  
Scroll to a call. A  
connected.  
next to a call means the call is  
3
To see call details (like time and date), press  
Press Options to choose from the following:  
.
Option  
Delete  
Delete All  
Description  
Delete the entry.  
Delete all entries in the list.  
Calls – 45  
 
Option  
Description  
Show ID  
Show your caller ID for the next call.  
Hide ID  
Hide your caller ID for the next call.  
Send  
Message  
Open a new text message with the number in  
the To field.  
Send Voice Record and send a voice message to the  
Msg  
number.  
Add Digits  
Add digits after the number.  
Attach  
Number  
Attach a number from the phonebook or  
recent calls lists.  
Talk then  
Fax  
Talk and then send a fax in the same call  
(see Talk then Fax on page 56).  
Filter by  
Select all, dialed, received, or missed calls.  
Open the number in a text editor.  
Open your call time information.  
Open your call cost information.  
Notepad  
Call Times  
Call Cost  
Data Times See how much time you have spent on data  
transfers.  
Data  
See how much data you have transferred.  
Volumes  
Redial  
If you hear a busy signal, and you see Call Failed,  
you can press Send or Retry to redial the number.  
When the call goes through, your phone rings one time,  
shows Redial Successful, and connects the call.  
Return a Call  
Your phone keeps a record of your unanswered calls, and  
shows X Missed Calls, where X is the number of missed  
calls.  
1. Press View to see the received calls list.  
2. Scroll to the call you want to return, then press Send.  
46 – Calls  
 
Caller ID  
Calling line identification (caller ID) shows the phone  
number of an incoming call on your display.  
Your phone shows the caller’s name and picture when they  
are stored in your phonebook, or Incoming Call when caller  
ID information is not available.  
You can set your phone to play a different ringer ID for an  
entry stored in your phonebook (see Set Ringer ID for a  
To show or hide your phone number from the next person  
you call, enter the phone number and press Options >  
Hide ID/Show ID.  
Advanced Calling  
To use voice commands for calling, see Voice Activation  
Attach a Phone Number  
Dial an area code or prefix for a phonebook number,  
then press Options > Attach Number.  
Notepad  
Press  
> Recent Calls > Options > Notepad.  
To call the number, press Send.  
To create a phonebook entry with the number in the No.  
field, press Options > Store.  
You may also attach a number, insert a special character or  
hide the ID in the Options submenu.  
Calls – 47  
 
International Calls  
If your phone service includes international dialing,  
press and hold  
to insert your local international  
access code (indicated by +). Then, use the keypad to dial  
the country code and phone number.  
Hold a Call  
Press Options > Hold to put all active calls on hold.  
Mute a Call  
Press Mute (if available) or Options > Mute to put all active  
calls on mute.  
Call Waiting  
When you are on a call, you will hear an alert if you  
receive a second call.  
Press Send to answer the new call.  
To switch between calls, press Switch.  
To connect the two calls, press Options > Link.  
To end the call on hold, press Options > End Call On  
Hold.  
To turn the call waiting feature on or off, press  
>
Settings > In-Call Setup > Call Waiting > On or Off.  
Conference Call  
During a call, dial the next number, then press  
Send > Options > Link.  
Transfer a Call  
During a call, press Options > Transfer, dial transfer  
number and press Send.  
Divert a Call  
To set up or cancel call diverting, press  
>
Settings > Call Divert.  
48 – Calls  
Restrict Calls  
To restrict outgoing or incoming calls, press  
>
Settings > Security > Restrict Calls.  
Tell your phone to allow All, None, or only the calls from your  
phonebook.  
Call Barring  
To restrict outgoing or incoming calls, press  
>
Settings > Security > Call Barring.  
TTY Calls  
To set up your phone for use with an optional TTY  
device, press  
> Settings > Initial Setup > TTY  
Setup.  
Change Phone Line  
If you have a dual-line-enabled SIM card, you can  
change your line to make and receive calls from your  
other phone number.  
Press  
> Settings > Phone Status > Active Line.  
Fixed Dial  
When you turn on fixed dialing, you can call only  
numbers stored in the fixed dial list.  
To turn fixed dialing on or off, press  
> Settings >  
Security > Fixed Dial.  
To use the fixed dial list, press  
> Tools > Dialing  
Services > Fixed Dial.  
Quick Dial  
To dial preprogrammed phone numbers, press  
>
Tools > Dialing Services > Quick Dial.  
Calls – 49  
DTMF Tones  
To activate DTMF tones, press  
> Settings > Initial  
Setup > DTMF.  
To send DTMF tones during a call, just press number keys or  
scroll to a number in the phonebook or recent calls lists and  
press Options > Send Tones.  
Answer Options  
You can use different ways to answer an incoming call. To  
select the right answer option, press  
> Settings > In-Call  
Setup > Answer Options.  
Option  
Description  
Multi-Key  
Answer by pressing any key.  
Delayed  
Answer  
Set up your delayed answering option  
Emergency Calls  
Your service provider programs one or more emergency  
phone numbers, such as 911 or 112 that you can call under  
any circumstances, even when your phone is locked or the  
SIM card is not inserted.  
Note: Emergency numbers vary by country. Your phone’s  
preprogrammed emergency number(s) may not work in all  
locations, and sometimes an emergency call cannot be  
placed due to network, environmental, or interference issues.  
1. Use the keypad to dial the emergency number.  
2. Press Send to call the emergency number.  
50 – Calls  
 
Other Features  
Phonebook  
You can use the phonebook to store names, phone numbers  
and other contact details. You can store phonebook entries  
on the internal phonebook and on the SIM card.  
Note: The internal phonebook can store more data fields  
than the SIM card.  
To store and call phonebook entries, see Store a Phone  
Note: You can show contacts stored in your phone’s memory  
or on your SIM card. To choose which entries you see,  
press  
> Phonebook, then press Options > View. You  
can select Phone & SIM Card, SIM Card, or Phone  
Contacts.  
Assign a Speed Dial Key to a Phonebook Entry  
You can assign the keys  
through  
to phonebook  
entries. Then, when you press and hold a key, your phone  
calls the entry.  
Press  
> Phonebook and scroll to the phonebook entry.  
Then, press Options > Add to Speed Dial and pick a speed  
dial key.  
Use the Speed Dial Key for a Phonebook Entry  
To use a speed dial key that you assigned to a phonebook  
entry, just press and hold the key while in your home screen.  
Edit Speed Dial Keys  
Press  
> Phonebook, then press Options > Manage  
Contacts > Speed Dial.  
Other Features – 51  
 
Choose a Speed Dial Key List  
To set speed dial to call the entries in your phone  
memory phonebook or your fixed dial list, press  
>
Settings > Initial Setup > Speed Dial > Phone Memory or  
Fixed Dial.  
Edit or Delete a Phonebook Entry  
To edit a number stored in the phonebook, press  
>
Phonebook, scroll to the phonebook entry, and press  
Options. You can select Edit Contact, Delete Contact, or  
other options.  
Shortcut: In the phonebook, use the keypad to enter the first  
letters of the desired entry. You can also press and see the  
entries in categories or entries used recently.  
Set Ringer ID for a Phonebook Entry  
To assign a ring alert (ringer ID) to an entry, press  
>
Phonebook > entry, then press Options > Edit Contact >  
Ringer ID > ringer name.  
Note: The Ringer ID option is not available for entries stored  
on the SIM card. To copy an entry from SIM to phone  
To activate ringer IDs, press  
> Settings > Ring Styles >  
[Style] Detail > Ringer IDs > On.  
Set Picture ID for a Phonebook Entry  
To assign a picture to show when you receive a call from an  
entry, press  
> Phonebook > entry, then press Options >  
Edit Contact > Picture > picture name.  
Note: The Picture option is not available for entries stored on  
the SIM card. To copy an entry from SIM to phone memory,  
Set Picture ID View for Phonebook  
To show entries as a text list, or with caller ID pictures,  
press  
> Phonebook, then press Options > Setup >  
View by > view name.  
52 – Other Features  
 
Set Category for a Phonebook Entry  
Press > Phonebook > entry, then press Options > Edit  
Contact > Category > category name.  
Note: The category option is not available for entries stored  
on the SIM card. To copy an entry from SIM to phone  
When you open your phonebook, press  
your categories.  
or  
to see  
Set Category View for Phonebook  
Press  
> Phonebook, then press Options > Filter by >  
Category > category name.  
You can show All entries, entries in a predefined category  
(Business, Personal, General, VIPs), or entries in a  
category you create.  
Shortcut: When you open your phonebook, press  
or  
to see your categories.  
Create a New Category  
Press  
> Phonebook, then press Options > Manage  
Contacts > Edit Categories > [New Category].  
Enter the category name, and select its members from your  
phonebook entries.  
Edit a Category  
Press  
> Phonebook, then press Options > Manage  
Contacts > Edit Categories.  
Scroll to the category name and press Options > Edit  
Category.  
You can edit the category name, members, ringer ID, or  
picture. Your phone uses the ringer ID and picture whenever  
you receive calls from numbers in the category.  
Other Features – 53  
Create Group Mailing List  
You can put several phonebook entries in a group mailing  
list, then send a message to the list. To create a list,  
press  
> Phonebook, then press Options > Create New >  
Message List.  
Note: A message list cannot include entries stored on the  
SIM card. To copy an entry from SIM to phone memory, see  
Sort Phonebook List  
To set the order in which entries are listed, press  
>
Phonebook, then press Options > Setup > Sort by > First  
Name or Last Name.  
Copy a Single Phonebook Entry  
To copy an entry from the phone to the SIM card, or from the  
SIM card to the phone, press  
> Phonebook, scroll to the  
entry, press Options > Copy to SIM Card or Copy to  
Phone.  
Copy Multiple Phonebook Entries  
To copy multiple phonebook entries between the phone and  
SIM card, press  
> Phonebook, then press Options >  
Select Multiple to, and select Copy Phone to SIM or Copy  
SIM to Phone.  
Send Phonebook Entry to Another Device  
To send a phonebook entry to another phone, computer, or  
device, press  
> Phonebook, scroll to the entry, press  
Options > Send Contact.  
Print Phonebook Entry over Bluetooth Connection  
You can use a Bluetooth connection to send a  
phonebook entry from your phone to a printer.  
1. Press  
> Phonebook.  
2. Scroll to the entry you want to print, and press Options >  
Print.  
54 – Other Features  
 
You cannot print a mailing list. For more information about  
Bluetooth connections, see Bluetooth® Wireless Technology  
on page 14.  
Voice Record  
To create a voice record (for example, to make a note to  
yourself), press and hold the Smart Key, speak into the  
phone and release the Smart Key.  
Note: Recording phone calls is subject to varying state and  
federal laws regarding privacy and recording of  
conversations. Always obey the laws and regulations on the  
use of this feature.  
To play back a voice record, press  
> Multimedia > Voice  
Record, and select the desired voice record.  
Call Times & Costs  
Network connection time is the elapsed time from the  
moment you connect to your service provider's network to the  
moment you end the call by pressing End. This time includes  
busy signals and ringing.  
The amount of network connection time you track on your  
resettable timer may not equal the amount of time for which  
you are billed by your service provider. For billing information,  
contact your service provider.  
Call Times  
To show call timers, press  
> Recent Calls >  
Options > Call Times.  
In-Call Timer  
To show time or cost information during a call,  
press > Settings > In-Call Setup > In-Call Timer.  
Call Cost  
To show call cost trackers, press  
> Recent Calls >  
Options > Call Cost.  
Other Features – 55  
 
Data & Fax Calls  
To connect your phone with a USB cable, see Cable  
Send Data  
Connect your phone to the device, then place the call  
through the device application.  
Receive Data or Fax  
Connect your phone to the device, then answer the  
call through the device application.  
Talk then Fax  
Connect your phone to the device, enter fax number,  
press Options > Talk then Fax, then press Send to  
make the call.  
Set Up Exchange ActiveSync  
You can use the Internet to synchronize your phone’s  
phonebook and calendar entries with an email  
account on a Microsoft® Exchange 2003 Server.  
You need to know the email account’s user name and  
password, the Microsoft® Exchange server name, and the  
user domain name. Confirm that the Mobility option is  
enabled on the email account, and that data service is  
activated with your phone service provider.  
Use Exchange ActiveSync  
Once you set up an Exchange ActiveSync partner,  
you can schedule your phone to synchronize with the  
account automatically.  
To schedule synchronization, press  
> Settings >  
Connection > MOTOSYNC > Exchange > Options > Auto  
Sync Setup. Enter the time and days you want your phone to  
synchronize.  
56 – Other Features  
 
Network  
Network Settings  
To view network information and adjust network  
settings, press  
> Settings > Network.  
Security  
SIM PIN  
Caution: If you enter an incorrect PIN code three times  
before the correct code, your SIM card is disabled and your  
display shows SIM Blocked.  
To lock or unlock the SIM card, press  
> Settings >  
Security > SIM PIN.  
Lock Feature  
Press  
> Settings > Security > Lock Application.  
Manage Certificates  
To enable or disable Internet access certificates  
stored on your phone, press  
> Settings >  
Security > Certificate Mgmt.  
Certificates are used to verify the identity and security of web  
sites when you download files or share information.  
Applications  
View, Delete, or Manage Pictures  
To manage pictures and animations, press  
>
Multimedia > Pictures.  
To delete a file, scroll to it in the list and press Options >  
Manage > Delete.  
To copy or move a file from your memory card ( ) to  
your phone memory ( ), scroll to it in the list and  
press Options > Manage > Copy or Move > Memory  
Card. You cannot copy or move some copyrighted files.  
Other Features – 57  
 
Hear, Delete, or Manage Sounds  
To manage ring tones and music that you have downloaded  
or composed, press  
> Multimedia > Sounds.  
To delete a file, scroll to it in the list and press Options >  
Manage > Delete.  
To copy or move a file from your memory card ( ) to  
your phone memory ( ), scroll to it in the list and  
press Options > Manage > Copy or Move > Memory Card.  
You cannot copy or move some copyrighted files.  
Start Micro-Browser  
To start the Micro-Browser, press  
> Tools >  
WebAccess > Browser.  
Download Objects from a Web Page  
To download a picture, sound, or other object from a  
web page, start the Micro-Browser, go to the page  
that links to the file, scroll to the link, and select it.  
To activate downloaded copyrighted files, press  
Activation List > file type > file. You can see file’s Status,  
Type, Activation, and Counts Remaining.  
> Tools >  
Store Downloaded Files in Phone or Memory Card  
You can choose to store downloaded files on the phone  
memory or on the memory card.  
Press  
> Settings > Phone Status > Download  
Location > Memory Card or Phone.  
To see how much memory is available on your phone or  
memory card, see View Memory Card Information on  
page 23.  
Web Sessions  
A web session stores settings that your phone uses to  
access the Internet. To select or create a web  
session, press  
> Tools > WebAccess > Web Sessions.  
58 – Other Features  
 
Clear Micro-Browser History  
To clear the micro-browser’s history, cache, or  
cookies, press  
> Tools > WebAccess > Browser  
Setup > Clear History, Reset Cache, or Clear Cookies.  
Download a Game or Application  
You can download a Java™ game or application the  
same way you download pictures or other objects.  
Start the Micro-Browser, go to the page that links to the file,  
scroll to the link, and select it.  
Start a Game or Application  
To start a Java™ game or application, press  
Nav & Apps, scroll to the game or application and  
press  
Note: To install and run applications stored on your memory  
card, press > Nav & Apps > [Install New].  
>
.
Auxiliary Alert  
This feature enables the M990 to signal you on an incoming  
call when you are out of the car, but the phone is still  
turned on.  
Depending on whether the power cable is connected to the  
lights or to the horn, the car lights will flash or the horn will  
sound.  
To activate the feature, car ignition should be off, phone  
should be powered on, and you should turn on the feature by  
pressing  
> Settings > In-Call Setup > Aux Alert (on).  
Other Features – 59  
 
Entertainment Mute  
This feature automatically mutes the volume of the car  
entertainment system during any of the following situations:  
During a call.  
When an incoming call arrives.  
When initiating a call.  
Voice Activation Dialing (VAD).  
When a key is pressed for longer than 3 seconds.  
When using voice activation features.  
The car radio must have a dedicated port in order for this  
feature to be installed.  
Once installed, the feature is always activated.  
Cable Connections  
You can connect your phone to a computer or other hand-  
held devices to easily transfer data.  
EMU Connector  
Your phone incorporates an EMU (Enhanced  
mini-USB) connector. The EMU connector supports  
the USB Version 2.0 Full Speed standard, which can be  
used to transfer data to and from various devices (e.g., a  
computer).  
The EMU connector can also be used to transmit stereo and  
mono audio to compatible headsets equipped with an EMU  
Note: Motorola Original USB data cables and supporting  
software are sold separately. Check your computer or hand-  
held device to determine the type of cable you need. To  
transfer data between your phone and a computer, you might  
need to install the software included with the Motorola  
Original data kit first. For more information, see the data kit  
user’s guide. To make data and fax calls through a  
connected computer, see Data & Fax Calls on page 56.  
60 – Other Features  
 
Connect Your Memory Card to a Computer  
You can use a cable connection to access your phone’s  
memory card with a PC.  
Note: When your phone is connected to a computer, you can  
only access the memory card through the computer.  
On your phone:  
Disconnect the cable from your phone, if it is connected, then  
press  
> Settings > Connection > USB Settings >  
Default Connection > Memory Card.  
This directs the USB connection to your memory card.  
Connect the cable to your phone and to an available USB  
port on your computer. Then follow these steps:  
On your computer:  
1. Double-click the My Computer icon on your computer's  
desktop. Your phone’s memory card appears in the  
My Computer window as a Removable Disk icon.  
2. Click on the Removable Disk icon to access the files on  
your phone’s memory card.  
3. To store the desired files onto the memory card, drag and  
drop them as follows:  
Audio files: > mobile > audio  
Screen savers: > mobile > picture  
Wallpapers: > mobile > picture  
4. When finished, disconnect your phone by selecting the  
Safely Remove Hardware icon in the system tray at the  
bottom of your computer screen. Then disconnect the  
USB Mass Storage Device.  
5. Disconnect the cable from your phone and computer.  
On your phone:  
To return to Data as your USB default connection, press  
Settings > Connection > USB Settings > Default  
Connection > Data Connection.  
>
Other Features – 61  
 
Your Phone Number  
Want to see your phone number while you are on a call?  
Press Options > My Tel. Number.  
You can edit the name and phone number stored on  
your SIM card. From the home screen, press  
>
Settings > Phone Status > My Tel. Numbers, select an  
entry, press View, press Options, and select Edit. If you do  
not know your phone number, contact your service provider.  
Phone Updates  
Sometimes we think of ways to make your phone’s  
software faster or more efficient after you have  
purchased your phone. You can find out if your phone can be  
updated at http://hellomoto.com/update.  
Note: Software updates do not affect your phonebook entries  
or other personal entries.  
62 – Other Features  
 
Accessories  
Bluetooth Devices  
You can connect various audio and data Bluetooth devices  
(optional) to your phone and use them without cables.  
You can find more information about compatible Bluetooth  
devices and purchase them from Motorola's web site at  
http://www.motorola.com.  
For more information about Bluetooth wireless technology,  
Corded Audio  
You can connect a stereo corded headset to the EMU  
connector of your phone (optional). This way, you can listen  
to music and receive calls at the same time.  
You can find more information about Motorola corded  
headsets and purchase them from Motorola's web site at  
http://www.motorola.com.  
Memory Cards  
You can use a removable memory card (optional) with your  
phone to store and retrieve data.  
You can find more information about memory cards and  
purchase them from Motorola's web site at  
http://www.motorola.com.  
For more information about memory cards, see Memory Card  
on page 21.  
Accessories – 63  
 
USB Data Cables  
You can use a USB data cable (optional) to connect your  
phone to other devices in order to transfer data.  
You can find more information about Motorola Original USB  
data cables and purchase them from Motorola's web site at  
http://www.motorola.com.  
For more information about cable connections, see Cable  
Synchronization (Mobile Phone Tools)  
You can connect your new M990 Car Phone to a compatible  
PC computer with the optional USB data cable, and enjoy the  
benefits of the Motorola Mobile Phone Tools software:  
Synchronization – never lose your data if you lose your  
phone. Transfer and store all your phone numbers on your  
computer. Synchronize all your phone contacts and  
calendar with just one click. Choose from Microsoft  
Outlook, Outlook Express, Lotus Notes or the in-built  
Motorola Phone Tools phonebook and calendar client.  
The intuitive synchronization wizard will guide you through  
the process of updating your calendar and phonebook and  
help you store a backup on your computer.  
Personalization – personalize your phone by creating  
your own ring tones and adding personal pictures.  
Messaging – send text messages from your computer  
keyboard for greater speed and simplicity.  
Modem connection1 – look up important information on  
the go when you need it the most. Connect your laptop to  
the Internet using your mobile phone as a modem virtually  
anytime, anywhere (even at the airport, while you wait in  
your car).  
1 Network, subscription and SIM card or service provider dependent.  
Some features may be disabled by your wireless service provider.  
64 – Accessories  
   
System Requirements  
A compatible PC with a Pentium® II 233 MHz processor  
and one available USB port.  
Windows® 2000, Millennium, or XP operating system.  
256 Color VGA or SVGA display.  
CD-ROM drive.  
Mouse or other pointing device.  
Local hard drive with at least 120MB free space.  
Free memory: 32MB of RAM under Windows® 98 and  
Millennium, 64MB of RAM under Windows® 2000 and XP.  
Data/fax option included in the subscription contract with  
your cell phone operator (to allow fax and e-mails  
transmission and reception).  
High-speed data networks (GPRS and EDGE) options  
included in the subscription contract with your mobile  
phone operator (for high speed e-mail and Internet use on  
the mobile phone network); data service is a network and  
subscription dependent feature that may not be available  
in all areas. Please contact your wireless service provider  
for details.  
Purchase Motorola Mobile Phone Tools  
You can find more information about Motorola Phone Tools  
and purchase the latest version from the following link:  
http://direct.motorola.com/ens/MPT/MPT_Feature.asp  
Accessories – 65  
Carry Case  
The M990 sales package includes a leather-like high quality  
carry case, which lets you carry it safely and conveniently out  
of the car (see Figure 11 below). For best protection, always  
keep the main unit inside its carry case when it is  
disconnected from the base connector.  
Figure 11: Carry case.  
66 – Accessories  
 
Installation Guide  
Product Parts  
Figure 12: M990 – product parts.  
Installation Guide – 67  
 
Main Unit  
Figure 13: Main unit installation.  
When installing the in-vehicle phone avoid positioning the  
main unit where it may disrupt the proper operation of the  
vehicle and/or its components, such as car stereo, air bags,  
cubbyhole, glove compartment, ashtray, lighter, gear stick,  
hand brake, etc.  
Attach the base connector to a stationary surface of the car  
using the 4 screws and 4 washers. Make sure the main unit  
is attached in a way that is both safe and convenient for the  
driver or passengers to use. You may use the flexible bracket  
to achieve optimal positioning of the main unit.  
Warning: Do not position the main unit in front of an air bag,  
or where it may impair the air bag performance, as the air  
bag might inflate in an accident and cause damage.  
Verify that the control unit does not face the sun or any  
source of humidity, such as air conditioner vents.  
When the phone is powered off, insert the SIM card into the  
socket at the right side of the phone.  
Speaker  
Install the speaker on the side of the central console, ideally  
alongside the legs of the passenger sitting beside the driver,  
as far as possible from the microphone.  
Thread the speaker cable under the carpet along the floor of  
the vehicle.  
68 – Installation Guide  
 
Plug the speaker cable into the compatible connection in the  
octopus control cable.  
Verify that the cable does not interfere with the proper  
operation of the vehicle and/or its components.  
Do not conceal the speaker behind any obstacle such as  
dashboard, glove compartment, carpet or any other barrier  
which will result in bad audio quality.  
Attention! The speaker and microphone (which is fitted on  
the sun visor above the driver) should be pointed towards  
opposite directions to avoid echo. Speaker slots should be  
pointed towards passenger door.  
Microphone  
Install the microphone at a  
distance of no more than  
30 cm (12 inches) away  
from the driver's mouth,  
ideally on the upper right  
hand side of the sun visor  
and away from any noise  
source such as  
windscreens, window,  
fan/air conditioner, car  
stereo etc.  
Make sure the microphone  
is at a distance of at least  
1.5m (4.9 ft) from the  
speaker and is not directed  
towards the speaker.  
Figure 14: Microphone  
location.  
Make sure that the  
microphone is correctly  
positioned (see Figure 14).  
Do not thread the microphone cable close to antenna cable,  
to avoid audio interference.  
Plug the microphone cable into the compatible connection in  
the octopus control cable.  
Installation Guide – 69  
 
Important: Make sure that the microphone cable does not  
come in contact and does not interfere with the steering  
wheel and/or the pedals of the vehicle.  
Attention! The speaker and microphone (which is fitted on  
the sun visor above the driver) should be pointed towards  
opposite directions to avoid echo.  
RF Antenna  
Various RF antenna models can be installed for the Motorola  
in-vehicle product line. The antenna type (glass, roof mount,  
marine or RV antenna types) should best match the  
customer's application.  
Electrical Requirements  
Motorola mandates that the antenna meet the following  
specifications:  
VSWR<=2:1  
Gain: 5dBi @ 806-960MHz  
5dBi @ 1850-1990MHz  
Antenna Connector:  
North American models use SMA Male antenna  
connector.  
European models use FME antenna connector.  
The required connector in other regions depends on the  
specific model and may be either FME or SMA Male.  
Material & Environmental Information  
The mechanical configuration should meet outdoor conditions  
with appropriate temperature range for customer  
applications.  
Motorola recommends the following characteristics:  
RF Cable: RG58U, PVC coated/polyethylene dialectic  
cable;  
Operating temperature: -30°C to +85°C;  
Heat and UV stabilized;  
Flammability UL94V0;  
70 – Installation Guide  
 
For on-glass antenna, use adhesive pad with temperature  
range of -40°C to +90°C and bond not affected by  
moisture.  
Motorola recommends the following antenna suppliers:  
PCTEL Antenna Specialists, www.antenna.com.  
For 850/1900MHz on-glass antenna with SMA male  
connector use P/N APDM928S.  
Panorama Antennas, www.panorama-antennas.com.  
For 900/1800MHz on-glass antenna with FME connector, use  
P/N GDE-5F.  
For 900/1800MHZ on-glass antenna with SMA Male  
connector, use P/N GDE-5S.  
Antenna Installation  
Attention! Ensure the antenna is located at least 20 cm (8  
inches) away from all vehicle occupants.  
Attention! To avoid audio interference, do not thread the  
antenna cable dose to the microphone cable.  
Use original antenna plug and clamping tools only. Test  
antenna and cable performance using a VSWR meter.  
The preferred position for on-glass antenna is either on the  
upper right side or upper left side of the windshield, opposite  
from the driver's seat. Should another cellular device already  
be installed in the vehicle, the antennas should be located at  
a distance of at least 30 cm (12 inches) from the other.  
Note: Certain car models include a 'heat reflective' front  
windshield and therefore it is necessary to glue the antenna  
on the side or on the rear windshield only.  
Installation Guide – 71  
 
Cable Connections  
Power  
Connect the RED wire to a positive (+) 12V/24V pole for  
steady power supply. Ensure the use of a 3A/58V fuse.  
Ground  
Connect the BLACK wire to a negative pole (–) In the vehicle  
body. Ensure the use of a 3A/58V fuse.  
Ignition  
Connect the GREEN wire to car IGN voltage and check the  
appropriate voltage using voltmeter. This connection switches  
the phone on when turning the ignition on and it switches the  
phone off when turning the ignition off. Ensure the use of a  
3A/58V fuse.  
Entertainment Mute1  
Connect the ORANGE wire to the car stereo system  
entertainment mute connection to mute the stereo system  
when receiving or dialing a call.  
Auxiliary alert1  
Connect the WHITE wire to the car's horn and/or to the car's  
light connection to turn on the lights and/or to activate the  
horn when receiving a call.  
1 Optional feature.  
72 – Installation Guide  
   
Connections Summary  
Wire  
Function  
Connect to...  
Ensure...  
color  
RED  
To supply  
steady (+)  
12V/24V steady  
power.  
The use of a 3A/58V  
fuse.  
power source.  
An additional fuse  
is supplied that  
must be connected  
to the positive (+)  
pole.  
BLACK  
To supply  
steady (–) power  
source.  
Vehicle body  
That the contact  
point is only  
connected to the  
vehicle body.  
GREEN To switch the  
phone on when  
the car ignition  
is turned on, and  
off when the car  
ignition is turned  
off.  
IGN voltage  
The appropriate  
voltage using  
voltmeter. Ensure  
the use of a 3A/58V  
fuse.  
ORANGE To mute the car Car stereo  
stereo system system  
when receiving entertainment  
That the connection  
between the  
in-vehicle phone and  
or dialing a call. mute connection car stereo system is  
(optional)  
performed by an  
authorized installer  
only. Sink should be  
up to 150mA.  
WHITE  
To operate car  
lights/horn to  
indicate  
Car lights/horn  
connections  
(optional).  
That the connection  
between the  
in-vehicle phone and  
the car lights/horn is  
performed by an  
authorized installer  
only. Sink should be  
up to 300mA.  
incoming call.  
Installation Guide – 73  
 
Entertainment Mute & Auxiliary Alert – Open  
Collector Connections  
Figure 15: Entertainment mute & auxiliary alert – open  
collector connections.  
Automatic Voltage Detection & Switching  
The M990 supports both 12V and 24V power supply  
installations. The phone will automatically detect the supplied  
voltage and switch accordingly.  
74 – Installation Guide  
 
Service & Repairs  
If you have questions or need assistance, we are here to  
help.  
Go to http://www.motorola.com/consumer/support where you  
can select from a number of customer care options. You can  
also contact the Motorola Customer Support Center at 1-800-  
972-1837 (United States), 1-888-390-6456 (TTY/TDD United  
States for hearing impaired), or 1-800-461-4575 (Canada).  
Service & Repairs – 75  
 
Important Safety & Legal  
Information1  
This section contains important information on the safe  
and efficient operation of your mobile device. Read this  
information before using your mobile device2.  
Exposure to Radio Frequency (RF)  
Energy  
Your mobile device contains a transmitter and receiver.  
When it is ON, it receives and transmits RF energy through  
the external antenna. When you communicate with your  
mobile device, the system handling your call controls the  
power level at which your mobile device transmits.  
Your Motorola mobile device is designed to comply with local  
regulatory requirements in your country concerning exposure  
of human beings to RF energy.  
Operational Precautions  
For optimal mobile device performance and to be sure that  
human exposure to RF energy does not exceed the  
guidelines set forth in the relevant standards, always follow  
these instructions and precautions.  
External Antenna Care  
If your mobile device has an external antenna, use only a  
Motorola-supplied or approved replacement antenna. Use of  
unauthorized antennas, modifications, or attachments could  
damage the mobile device and/or may result in your device  
not complying with local regulatory requirements in your  
country.  
1 Applies to relevant regions only.  
2 The information provided in this document supersedes the general  
safety information in user’s guides published prior to May 1, 2007.  
76 – Important Safety & Legal Information  
     
DO NOT hold the external antenna when the mobile device is  
IN USE. Holding the external antenna affects call quality and  
may cause the mobile device to operate at a higher power  
level than needed. Do not operate your mobile telephone  
when a person is within 20 cm (8 inch) of the vehicle  
antenna. A person or object within 20 cm (8 inch) of the  
antenna could impair call quality and may cause the phone to  
operate at a higher power level than necessary and expose  
that person to RF energy in excess of that established by the  
FCC RF Exposure Guidelines.  
RF Energy Interference/Compatibility  
Nearly every electronic device is subject to RF energy  
interference from external sources if inadequately shielded,  
designed, or otherwise configured for RF energy  
compatibility. In some circumstances your mobile device may  
cause interference with other devices. Using accessories not  
supplied or approved by Motorola may cause your mobile  
device to exceed RF energy exposure guidelines. For a list of  
Motorola-supplied or approved accessories, visit our web site  
at http://www.motorola.com.  
Follow Instructions to Avoid Interference  
Problems  
Turn off your mobile device in any location where posted  
notices instruct you to do so.  
Implantable Medical Devices  
If you have an implantable medical device, such as a  
pacemaker or defibrillator, consult your physician before  
using this mobile device.  
Persons with implantable medical devices should observe the  
following precautions:  
ALWAYS keep the mobile device more than 20 cm (8  
inches) from the implantable medical device when the  
mobile device is turned ON.  
DO NOT carry the mobile device in the breast pocket.  
Important Safety & Legal Information – 77  
 
Use the ear opposite the implantable medical device to  
minimize the potential for interference.  
Turn OFF the mobile device immediately if you have any  
reason to suspect that interference is taking place.  
Read and follow the directions from the manufacturer of your  
implantable medical device. If you have any questions about  
using your mobile device with your implantable medical  
device, consult your health care provider.  
Driving Precautions  
Check the laws and regulations on the use of mobile devices  
in the area where you drive. Always obey them.  
When using your mobile device while driving, please:  
Give full attention to driving and to the road. Using a  
mobile device may be distracting. Discontinue use if you  
cannot concentrate on driving.  
Use handsfree operation, if available.  
Pull off the road and park before making or answering a  
call if driving conditions so require.  
Do not place a mobile device in the airbag deployment  
area.  
Responsible driving practices can be found in the "Smart  
Practices While Driving" section in this user’s guide and/or at  
the Motorola web site: http://www.motorola.com/callsmart.  
Note: The use of wireless phones while driving may cause  
distraction. Discontinue a call if you cannot concentrate on  
driving. Additionally, the use of wireless devices and their  
accessories may be prohibited or restricted in certain areas.  
Always obey the laws and regulations on the use of these  
products.  
Operational Warnings  
Obey all posted signs when using mobile devices in public  
areas.  
78 – Important Safety & Legal Information  
 
Potentially Explosive Atmospheres  
Areas with potentially explosive atmospheres are often but  
not always posted and can include fueling areas such as  
below decks on boats, fuel or chemical transfer or storage  
facilities, or areas where the air contains chemicals or  
particles, such as grain dust, or metal powders.  
When you are in such an area, turn off your mobile device,  
and do not remove, install, or charge batteries. In such areas,  
sparks can occur and cause an explosion or fire.  
Symbol Key  
Your battery, charger, or mobile device may contain symbols,  
defined as follows:  
Symbol  
Definition  
Important safety information follows.  
Do not dispose of your battery or mobile  
device in a fire.  
Your battery or mobile device may require  
recycling in accordance with local laws.  
Contact your local regulatory authorities for  
more information.  
Do not throw your battery or mobile device in  
the trash.  
Your mobile device contains an internal  
lithium ion battery.  
Do not let your battery, charger, or mobile  
device get wet.  
Listening at full volume to music or voice  
through a headset may damage your hearing.  
Important Safety & Legal Information – 79  
Batteries & Chargers  
Caution: Improper treatment or use of batteries may  
present a danger of fire, explosion, leakage, or other  
hazard.  
Choking Hazards  
Your mobile device or its accessories may include  
detachable parts, which may present a choking hazard to  
small children. Keep your mobile device and its accessories  
away from small children.  
Glass Parts  
Some parts of your mobile device may be made of glass.  
This glass could break if the product is dropped on a hard  
surface or receives a substantial impact. If glass breaks, do  
not touch or attempt to remove. Stop using your mobile  
device until the glass is replaced by a qualified service  
center.  
Seizures/Blackouts  
Some people may be susceptible to epileptic seizures or  
blackouts when exposed to flashing lights, such as when  
playing video games. These may occur even if a person has  
never had a previous seizure or blackout.  
If you have experienced seizures or blackouts, or if you have  
a family history of such occurrences, please consult with your  
physician before playing video games or enabling a flashing-  
lights feature (if available) on your mobile device.  
Discontinue use and consult a physician if any of the  
following symptoms occur: convulsion, eye or muscle  
twitching, loss of awareness, involuntary movements, or  
disorientation. It is always a good idea to hold the screen  
away from your eyes, leave the lights on in the room, take a  
15-minute break every hour, and stop use if you are very  
tired.  
80 – Important Safety & Legal Information  
 
Caution about High Volume Usage  
Listening at full volume to music or voice through a  
headset may damage your hearing.  
Repetitive Motion  
When you repetitively perform actions such as pressing keys  
or entering finger-written characters, you may experience  
occasional discomfort in your hands, arms, shoulders, neck,  
or other parts of your body. If you continue to have discomfort  
during or after such use, stop use and see a physician.  
Important Safety & Legal Information – 81  
 
Industry Canada Notice to Users1  
Operation is subject to the following two conditions: (1) This  
device may not cause interference and (2) This device must  
accept any interference, including interference that may cause  
undesired operation of the device. See RSS-GEN 7.1.5.  
This device has been designed to operate with the antennas  
listed below, and having a maximum gain of 3 dB. Antennas  
not included in this list or having a gain (including cable loss)  
greater than 3.8 dBi @ 850 MHz and 3.5 dBi @ 1900 MHz  
are strictly prohibited for use with this device. The required  
antenna impedance is [50] ohms.  
Motorola recommends the following antenna suppliers:  
PCTEL Antenna Specialists, www.antenna.com.  
P/N APDM928S - 850/1900MHz on-glass antenna with SMA  
male connector  
Gain: 3 dBd @ 806-960MHz / 3 dBd @ 1850-1990MHz  
Nominal Impedance: 50 Ohms  
VSWR: <1.9:1  
Coax Cable: 15 ft Pro-Flex (TM) PLUS  
1 Applies to relevant regions only.  
82 – Industry Canada Notice to Users  
   
FCC Notice to Users1  
The following statement applies to all products that have  
received FCC approval. Applicable products bear the  
FCC logo, and/or and FCC ID in the format FCC-  
ID:xxxxxx on the product label.  
Motorola has not approved any changes or modifications to  
this device by the user. Any changes or modifications could  
void the user’s authority to operate the equipment. See 47  
CFR Sec. 15.21.  
This device complies with part 15 of the FCC Rules.  
Operation is subject to the following two conditions: (1) This  
device may not cause harmful interference, and (2) this  
device must accept any interference received, including  
interference that may cause undesired operation. See 47  
CFR Sec. 15.19(3).  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to part 15 of the  
FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate  
radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference  
to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to  
try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the  
receiver.  
1 Applies to relevant regions only.  
FCC Notice to Users – 83  
   
Connect the equipment to an outlet on a circuit different  
from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician  
for help.  
84 – FCC Notice to Users  
Motorola Limited Warranty for the  
United States & Canada  
What Does this Warranty Cover?  
Subject to the exclusions contained below, Motorola, Inc.  
warrants its telephones, pagers, messaging devices, and  
consumer and professional two-way radios (excluding  
commercial, government or industrial radios) that operate via  
Family Radio Service or General Mobile Radio Service,  
Motorola-branded or certified accessories sold for use with  
these Products ("Accessories") and Motorola software  
contained on CD-ROMs or other tangible media and sold for  
use with these Products ("Software") to be free from defects in  
materials and workmanship under normal consumer usage for  
the period(s) outlined below. This limited warranty is a  
consumer's exclusive remedy, and applies as follows to new  
Motorola Products, Accessories and Software purchased by  
consumers in the United States or Canada, which are  
accompanied by this written warranty:  
Products & Accessories  
Products Covered  
Products and Accessories One (1) year from the date of  
as defined above, unless purchase by the first  
Length of Coverage  
otherwise provided for below. consumer purchaser of the  
product unless otherwise  
provided for below.  
Decorative Accessories  
Limited lifetime warranty for  
and Cases. Decorative  
the lifetime of ownership by  
covers, bezels, PhoneWrap™ the first consumer purchaser  
covers and cases.  
of the product.  
Monaural Headsets. Ear  
Limited lifetime warranty for  
buds and boom headsets that the lifetime of ownership by  
transmit mono sound through the first consumer purchaser  
a wired connection.  
of the product.  
Motorola Limited Warranty for the United States & Canada – 85  
 
Products Covered  
Length of Coverage  
Consumer and  
Professional Two-Way  
Radio Accessories.  
Ninety (90) days from the  
date of purchase by the first  
consumer purchaser of the  
product.  
Products and Accessories The balance of the original  
that are Repaired or  
Replaced.  
warranty or for ninety (90)  
days from the date returned  
to the consumer, whichever is  
longer.  
Exclusions  
Normal Wear and Tear. Periodic maintenance, repair and  
replacement of parts due to normal wear and tear are  
excluded from coverage.  
Batteries. Only batteries whose fully charged capacity falls  
below 80% of their rated capacity and batteries that leak are  
covered by this limited warranty.  
Abuse & Misuse. Defects or damage that result from: (a)  
improper operation, storage, misuse or abuse, accident or  
neglect, such as physical damage (cracks, scratches, etc.) to  
the surface of the product resulting from misuse; (b) contact  
with liquid, water, rain, extreme humidity or heavy  
perspiration, sand, dirt or the like, extreme heat, or food; (c)  
use of the Products or Accessories for commercial purposes  
or subjecting the Product or Accessory to abnormal usage or  
conditions; or (d) other acts which are not the fault of  
Motorola, are excluded from coverage.  
Use of Non-Motorola Products and Accessories. Defects  
or damage that result from the use of Non-Motorola branded  
or certified Products, Accessories, Software or other  
peripheral equipment are excluded from coverage.  
Unauthorized Service or Modification. Defects or damages  
resulting from service, testing, adjustment, installation,  
maintenance, alteration, or modification in any way by  
someone other than Motorola, or its authorized service  
centers, are excluded from coverage.  
86 – Motorola Limited Warranty for the United States & Canada  
Altered Products. Products or Accessories with (a) serial  
numbers or date tags that have been removed, altered or  
obliterated; (b) broken seals or that show evidence of  
tampering; (c) mismatched board serial numbers; or (d)  
nonconforming or non-Motorola housings, or parts, are  
excluded from coverage.  
Communication Services. Defects, damages, or the failure  
of Products, Accessories or Software due to any  
communication service or signal you may subscribe to or use  
with the Products Accessories or Software is excluded from  
coverage.  
Software  
Products Covered  
Length of Coverage  
Software. Applies only to  
Ninety (90) days from the  
physical defects in the media date of purchase.  
that embodies the copy of the  
software (e.g. CD-ROM, or  
floppy disk).  
Exclusions  
Software Embodied in Physical Media. No warranty is  
made that the software will meet your requirements or will  
work in combination with any hardware or software  
applications provided by third parties, that the operation of  
the software products will be uninterrupted or error free, or  
that all defects in the software products will be corrected.  
Software NOT Embodied in Physical Media. Software that  
is not embodied in physical media (e.g. software that is  
downloaded from the internet), is provided "as is" and without  
warranty.  
Motorola Limited Warranty for the United States & Canada – 87  
 
Who Is Covered?  
This warranty extends only to the first consumer purchaser,  
and is not transferable.  
What Will Motorola Do?  
Motorola, at its option, will at no charge repair, replace or  
refund the purchase price of any Products, Accessories or  
Software that does not conform to this warranty. We may use  
functionally equivalent reconditioned/refurbished/pre-owned  
or new Products, Accessories or parts. No data, software or  
applications added to your Product, Accessory or Software,  
including but not limited to personal contacts, games and  
ringer tones, will be reinstalled. To avoid losing such data,  
software and applications please create a back up prior to  
requesting service.  
How to Obtain Warranty Service or Other  
Information  
USA  
Phones  
1-800-331-6456  
Pagers  
1-800-548-9954  
Two-Way Radios and Messaging Devices  
1-800-353-2729  
Canada  
TTY  
All Products  
1-800-461-4575  
1-888-390-6456  
For Accessories and Software, please call the telephone  
number designated above for the product with which they  
are used.  
88 – Motorola Limited Warranty for the United States & Canada  
 
You will receive instructions on how to ship the Products,  
Accessories or Software, at your expense, to a Motorola  
Authorized Repair Center. To obtain service, you must  
include: (a) a copy of your receipt, bill of sale or other  
comparable proof of purchase; (b) a written description of the  
problem; (c) the name of your service provider, if applicable;  
(d) the name and location of the installation facility (if  
applicable) and, most importantly; (e)your address and  
telephone number.  
What Other Limitations Are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT  
LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS  
LIMITED WARRANTY, OTHERWISE THE REPAIR,  
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS  
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY  
OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL  
OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT  
SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR  
TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN  
EXCESS OF THE PURCHASE PRICE OF THE PRODUCT,  
ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT,  
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF  
ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF  
BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE  
OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING  
OUT OF OR IN CONNECTION WITH THE ABILITY OR  
INABILITY TO USE THE PRODUCTS, ACCESSORIES OR  
SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY  
BE DISCLAIMED BY LAW.  
Motorola Limited Warranty for the United States & Canada – 89  
 
Some states and jurisdictions do not allow the limitation  
or exclusion of incidental or consequential damages, or  
limitation on the length of an implied warranty, so the  
above limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights, and you  
may also have other rights that vary from state to state  
or from one jurisdiction to another.  
Laws in the United States and other countries preserve for  
Motorola certain exclusive rights for copyrighted Motorola  
software such as the exclusive rights to reproduce and  
distribute copies of the Motorola software. Motorola software  
may only be copied into, used in, and redistributed with, the  
Products associated with such Motorola software. No other  
use, including without limitation disassembly of such Motorola  
software or exercise of the exclusive rights reserved for  
Motorola, is permitted.  
90 – Motorola Limited Warranty for the United States & Canada  
Hearing Aid Compatibility with  
Mobile Phones  
Some Motorola phones are measured for compatibility with  
hearing aids. If the box for your particular model has "Rated  
for Hearing Aids" printed on it, the following explanation  
applies.  
When some mobile phones are used near some hearing  
devices (hearing aids and cochlear implants), users may  
detect a buzzing, humming, or whining noise. Some hearing  
devices are more immune than others to this interference  
noise, and phones also vary in the amount of interference  
they generate.  
The wireless telephone industry has developed ratings for  
some of their mobile phones, to assist hearing device users  
in finding phones that may be compatible with their hearing  
devices. Not all phones have been rated. Phones that are  
rated have the rating on their box or a label on the box.  
The ratings are not guarantees. Results will vary depending  
on the user’s hearing device and hearing loss. If your hearing  
device happens to be vulnerable to interference, you may not  
be able to use a rated phone successfully. Trying out the  
phone with your hearing device is the best way to evaluate it  
for your personal needs.  
T-Ratings: Phones rated T3 or T4 meet FCC requirements  
and are likely to be more usable with a hearing device’s  
telecoil ("T Switch" or "Telephone Switch") than unrated  
phones. T4 is the better/higher of the two ratings. (Note that  
not all hearing devices have telecoils in them.)  
Hearing devices may also be measured for immunity to this  
type of interference. Your hearing device manufacturer or  
hearing health professional may help you find results for your  
hearing device. The more immune your hearing aid is, the  
less likely you are to experience interference noise from  
mobile phones.  
Hearing Aid Compatibility with Mobile Phones – 91  
 
World Health Organization  
Present scientific information does not indicate the need for  
any special precautions for the use of mobile phones. If you  
are concerned, you may want to limit your own or your  
children’s RF exposure by limiting the length of calls or by  
using handsfree devices to keep mobile phones away from  
your head and body.  
Source: WHO Fact Sheet 193  
Further information: http://www.who.int./peh-emf  
92 – World Health Organization  
 
Product Registration  
Online Product Registration:  
direct.motorola.com/hellomoto/Motosupport/source/registration.asp  
Product registration is an important step toward enjoying your  
new Motorola product. Registering helps us facilitate  
warranty service, and permits us to contact you should your  
product require an update or other service. Registration is for  
U.S. residents only and is not required for warranty coverage.  
Please retain your original dated sales receipt for your  
records. For warranty service of your Motorola Personal  
Communications Product you will need to provide a copy of  
your dated sales receipt to confirm warranty status.  
Thank you for choosing a Motorola product.  
Product Registration – 93  
 
Export Law Assurances  
This product is controlled under the export regulations of the  
United States of America and Canada. The Governments of  
the United States of America and Canada may restrict the  
exportation or re-exportation of this product to certain  
destinations. For further information contact the U.S.  
Department of Commerce or the Canadian Department of  
Foreign Affairs and International Trade.  
94 – Export Law Assurances  
 
Caring for the Environment by  
Recycling  
This symbol on a Motorola product means the product  
should not be disposed of with household waste.  
Disposal of your Mobile Device &  
Accessories  
Please do not dispose of mobile devices or electrical  
accessories (such as chargers, headsets, or batteries) with  
your household waste. These items should be disposed of in  
accordance with the national collection and recycling  
schemes operated by your local or regional authority.  
Alternatively, you may return unwanted mobile devices and  
electrical accessories to any Motorola Approved Service  
Center in your region. Details of Motorola approved national  
recycling schemes, and further information on Motorola  
recycling activities can be found at  
http://www.motorola.com/recycling.  
Disposal of your Mobile Device  
Packaging and User’s Guide  
Product packaging and user’s guides should only be  
disposed of in accordance with national collection and  
recycling requirements. Please contact your regional  
authorities for more details.  
Caring for the Environment by Recycling – 95  
 
Privacy & Data Security  
Motorola understands that privacy and data security are  
important to everyone. Because some features of your  
mobile device may affect your privacy or data security,  
please follow these recommendations to enhance protection  
of your information:  
Monitor access – Keep your mobile device with you and  
do not leave it where others may have unmonitored  
access. Lock your device’s keypad where this feature is  
available.  
Keep software up to date – If Motorola or a  
software/application vendor releases a patch or software  
fix for your mobile device which updates the device’s  
security, install it as soon as possible.  
Erase before recycling – Delete personal information or  
data from your mobile device prior to disposing of it or  
turning it in for recycling. For step-by-step instructions on  
how to delete all personal information from your device,  
see the section entitled "master clear" or "delete data" in  
this user’s guide.  
Note: For information on backing up your mobile device  
data before erasing it, go to http://www.motorola.com and  
then navigate to the "downloads" section of the consumer  
web page for "Motorola Backup" or "Motorola Phone  
Tools".  
Understanding AGPS – In order to comply with  
emergency caller location requirements of the FCC,  
certain Motorola mobile devices incorporate Assisted  
Global Positioning System (AGPS) technology. AGPS  
technology also can be used in non-emergency  
applications to track and monitor a user’s location – for  
example, to provide driving directions. Users who prefer  
not to permit such tracking and monitoring should avoid  
using such applications.  
96 – Privacy & Data Security  
 
If you have further questions regarding how use of your  
mobile device may impact your privacy or data security,  
please contact Motorola at [email protected] or contact  
your service provider.  
Privacy & Data Security – 97  
Smart Practices While Driving  
Drive Safe, Call SmartSM  
Check the laws and regulations on the use of mobile  
devices and their accessories in the areas where you  
drive. Always obey them. The use of these devices may  
be prohibited or restricted in certain areas. Go to  
http://www.motorola.com/callsmart for more information.  
Your mobile device lets you communicate by voice and data  
– almost anywhere, anytime, wherever wireless service is  
available and safe conditions allow. When driving a car,  
driving is your first responsibility. If you choose to use your  
mobile device while driving, remember the following tips:  
1. Get to know your Motorola mobile device and its  
features such as speed dial and redial. If available,  
these features help you to place your call without taking  
your attention off the road.  
2. When available, use a handsfree device. If  
possible, add an additional layer of  
convenience to your mobile device with one of  
the many Motorola Original handsfree  
accessories available today.  
3. Position your mobile device within easy reach. Be  
able to access your mobile device without removing your  
eyes from the road. If you receive an incoming call at an  
inconvenient time, if possible, let your voice mail answer  
it for you.  
4. Let the person you are speaking with know you are  
driving; if necessary, suspend the call in heavy traffic  
or hazardous weather conditions. Rain, sleet, snow,  
ice, and even heavy traffic can be hazardous.  
5. Do not take notes or look up phone numbers while  
driving. Jotting down a "to do" list or going through your  
address book takes attention away from your primary  
responsibility – driving safely.  
98 – Smart Practices While Driving  
 
6. Dial sensibly and assess the traffic; if possible, place  
calls when your car is not moving or before pulling  
into traffic. If you must make a call while moving, dial  
only a few numbers, check the road and your mirrors,  
then continue.  
7. Do not engage in stressful or emotional  
conversations that may be distracting. Make people  
you are talking with aware you are driving and suspend  
conversations that can divert your attention away from  
the road.  
8. Use your mobile device to call for help. Dial 911 or  
other local emergency number in the case of fire, traffic  
accident, or medical emergencies.1  
9. Use your mobile device to help others in  
emergencies. If you see an auto accident, crime in  
progress, or other serious emergency where lives are in  
danger, call 911 or other local emergency number, as  
you would want others to do for you1.  
10. Call roadside assistance or a special non-emergency  
wireless assistance number when necessary. If you  
see a broken-down vehicle posing no serious hazard, a  
broken traffic signal, a minor traffic accident where no  
one appears injured, or a vehicle you know to be stolen,  
call roadside assistance or other special non-emergency  
wireless number1.  
1
Wherever wireless phone service is available.  
Smart Practices While Driving – 99  
 
Index  
accessories.....................63  
Bluetooth devices.................... 63  
corded audio..................... 60, 63  
memory cards......................... 63  
USB cables............................. 64  
ActiveSync  
Exchage ActiveSync ............... 56  
answer options ...............50  
attach  
attach number......................... 47  
audio  
corded audio..................... 60, 63  
audio player ....................21  
auxiliary alert ..................59  
barring  
divert .......................................48  
DTMF tones.............................50  
emergency calls ................40, 50  
fixed dial..................................49  
hold .........................................48  
incoming call recognition .........12  
international.............................48  
making.................................8, 45  
muting .....................................48  
quick dial .................................49  
recent calls..............................45  
redial .......................................46  
restrict .....................................49  
return a call..............................46  
transfer....................................48  
TTY calls .................................49  
turn off alert .............................45  
caller ID ...........................47  
car kit  
call barring .............................. 49  
Bluetooth.........................14  
Bluetooth modem.................... 17  
car kit...................................... 16  
headset connection................. 15  
browser  
Bluetooth connection...............16  
care  
use & care.................................3  
carry case .......................66  
category  
browser messages.................. 36  
Micro-Browser......................... 58  
cable  
cable connections ....... 56, 60, 64  
calendar  
editing......................................53  
certificate ........................57  
clear  
history......................................59  
master clear.............................44  
code  
codes & passwords .................39  
conference  
conference call ........................48  
connectivity ....................64  
date  
time & date..............................42  
display  
appearance .............................43  
home screen............................24  
divert  
add event................................ 38  
print via blutooth...................... 39  
see & edit events .................... 38  
send event to another device.. 39  
synchronization....................... 18  
call ...................................45  
advanced calling ..................... 47  
answer options........................ 50  
answering ........................... 8, 45  
answering by voice command. 13  
barring .................................... 49  
call times & costs.................... 55  
call waiting .............................. 48  
conference call........................ 48  
data & fax.......................... 56, 60  
delay anwering.................. 45, 50  
divert a call..............................48  
DTMF tones.....................50  
100 – Index  
 
email  
edit settings ............................ 35  
mailing list ...................... 54  
maintenance  
reading & managing................ 34  
sending................................... 33  
emergency  
emergency calls................ 40, 50  
EMU connector...............60  
entertainment mute........60  
event  
use & care.................................3  
memory card .................. 21  
format or rename.....................23  
installation...............................21  
manage files............................22  
view information ......................23  
menu  
event reminder........................ 38  
Exchange  
Exchage ActiveSync............... 56  
file  
copy to another device 16, 21, 22  
receive from another device... 17,  
22  
storing downloaded files ......... 58  
fixed dial..........................49  
format  
a memory card........................ 23  
GPS .................................13  
group mailing list ...........54  
hearing aid  
compatibility............................ 91  
history  
menu map.................................1  
menu view...............................44  
reorder main menu..................44  
show/hide icons.......................44  
voice menus activation............11  
message  
browser messages..................36  
print via Bluetooth ...................35  
reading & managing ................34  
store objects............................34  
text messages.........................32  
Micro-Browser................ 58  
Mobile Phone Tools ....... 64  
modem ............................ 64  
Bluetooth modem....................17  
multimedia  
clearing................................... 59  
hold  
multimedia templates ..............37  
mute  
holding a call........................... 48  
home screen.....................ii  
customizing............................. 41  
items & indicators ................... 24  
icon  
entertainment mute .................60  
muting a call............................48  
name  
name dialing............................10  
navigation  
show/hide menu icons ............ 44  
indicators  
GPS ........................................13  
network ........................... 57  
notepad........................... 47  
number  
attach a number ......................47  
number dialing...................10, 11  
organizer  
personal organizer ..................38  
password  
codes & passwords.................39  
personal organizer......... 38  
personalize ..................... 43  
language .................................43  
home screen........................... 24  
info services ...................36  
installation ......................67  
international calls...........48  
Jog Dial ...........................31  
language  
selecting ................................. 43  
line  
change phone line .................. 49  
lock..................................57  
phone ..................................... 40  
Index – 101  
menu view............................... 44  
reminders................................ 44  
reorder main menu.................. 44  
show/hide menu icons ............ 44  
text marquee........................... 43  
rename  
a memory card ........................23  
repair  
service & repairs......................75  
reset  
phone  
master reset ............................44  
restrict  
restrict a call ............................49  
ring style .........................41  
change alert.............................41  
ringer ID  
lock & unlock........................... 40  
phone updates ........................ 62  
phone number  
calling a stored number....... 9, 51  
storing................................. 8, 51  
phonebook ..................8, 51  
copying an entry.......... 52, 53, 54  
copying multiple entries .......... 54  
creating a new category.......... 53  
editing or deleting entries........ 52  
picture ID view ........................ 52  
printing entry........................... 54  
sending entries ....................... 54  
setting category view .............. 53  
sorting..................................... 54  
synchronization....................... 18  
picture  
managing pictures................... 57  
send in a message.................. 34  
picture ID  
for a phonebook entry............. 52  
print  
calendar via Bluetooth ............ 39  
message via Bluetooth............ 35  
phonebook entry..................... 54  
privacy  
privacy & data security............ 96  
profile  
activate....................................43  
for a phonebook entry........47, 52  
safety...............................76  
batteries & chagers..................80  
choking hazards ......................80  
driving precautions ..................78  
explosives ...............................79  
external antenna......................76  
glass parts...............................80  
medical devices.......................77  
operational precautions ...........76  
repetitive motion......................81  
RF energy exposure................76  
RF energy interference............77  
seizures/blackouts...................80  
volume.....................................81  
screen saver ...................42  
security ...........................57  
privacy & data security ............96  
service  
info services ............................36  
service & repairs......................75  
session  
user profiles ............................ 19  
quick dial.........................49  
recognition  
incoming call........................... 12  
record  
voice record ...................... 10, 55  
recycling..........................95  
redial................................46  
registration......................93  
reminder  
web session.............................58  
SIM card ............................7  
installation .................................7  
SIM PIN...................................57  
store text messages ................35  
Smart Key .......................10  
sound  
managing sounds ....................58  
speed dial  
assigning.................................51  
choosing key list......................52  
event reminder........................ 38  
102 – Index  
editing..................................... 51  
using....................................... 51  
synchronisation..............64  
synchronization  
TTY  
TTY calls.................................49  
turn on/off......................... 7  
unlock  
phonebook & calendar............ 18  
template ..........................36  
multimedia templates.............. 37  
text templates ......................... 36  
text  
phone......................................40  
update  
phone updates ........................62  
use & care......................... 3  
user profiles ................... 19  
creating a new profile ..............20  
managing ................................20  
voice activation 8, 9, 10, 47  
call answering .........................13  
menus activation .....................11  
name dialing............................10  
number dialing...................10, 11  
voice message  
sending ...................................33  
voice record.............. 10, 55  
voicemail......................... 37  
volume ............................ 31  
wallpaper ........................ 42  
warranty.......................... 85  
web session.................... 58  
text marquee........................... 43  
text entry  
iTAP mode.............................. 28  
numeric mode......................... 30  
symbol mode .......................... 30  
tap extended mode................. 29  
tap mode................................. 29  
tips.......................................... 28  
text message  
receiving ................................. 33  
sending................................... 32  
time  
time & date ............................. 42  
transfer  
transfer a call.......................... 48  
Index – 103  

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