QuickView 400/500GB
Serial ATA Product Manual
January 13, 2006
Part Number: 000001931
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Publication Number: Part Number: 000001931
Before You Begin
Thank you for your interest in Maxtors QuickView 400/500GB Serial ATA hard disk drives. This
manual provides technical information for OEM engineers and systems integrators regarding the
installation and use of Maxtor Serial ATA hard drives. Please do not remove or cover up Maxtor
factory-installed drive labels. They contain information required should the drive ever need
repair. Drive repair should be performed only at an authorized repair center. For repair informa-
tion, contact the Maxtor Product Support Center at 1-800-2MAXTOR.
CAUTION: Maxtor hard drives are precision products. Failure to follow these precautions and
guidelines outlined here may lead to product failure, damage and invalidation of all
warranties.
1 BEFORE unpacking or handling a drive, take all proper electrostatic discharge (ESD)
precautions, including personnel and equipment grounding. Stand-alone drives are
sensitive to ESD damage.
2 BEFORE removing drives from their packing material, allow them to reach room
temperature.
3 During handling, NEVER drop, jar, or bump a drive.
4 Once a drive is removed from the Maxtor shipping container, IMMEDIATELY secure
the drive through its mounting holes within a chassis. Otherwise, store the drive on a
padded, grounded, antistatic surface. NEVER stack hard drives. This may cause dam-
age to the drive.
Corporate Headquarters:
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Fax: 408-362-4740
Table of Contents
Chapter 1
INTRODUCTION
1.1 AUDIENCE.................................................................................................. 1-1
1.2 MANUAL ORGANIZATION..................................................................... 1-1
1.3 TERMINOLOGY AND CONVENTIONS ................................................ 1-2
1.4 REFERENCES ............................................................................................. 1-3
Chapter 2
GENERAL DESCRIPTION
2.1 PRODUCT OVERVIEW ............................................................................ 2-1
2.2 KEY FEATURES.......................................................................................... 2-1
2.3 REGULATORY COMPLIANCE STANDARDS....................................... 2-3
2.4 HARDWARE REQUIREMENTS.............................................................. 2-4
INSTALLATION
3.1 SPACE REQUIREMENTS.......................................................................... 3-1
3.3 Hardware Options.......................................................................................... 3-4
3.3.1 Serial ATA Interface Connector .............................................................3-4
3.3.2 Data Transfer Rates ................................................................................3-4
3.3.3 Serial ATA Bus Connector .....................................................................3-5
3.3.4 Adapter Board ........................................................................................3-5
3.4 ATA Bus Interface Connector (J1, Section C) ................................................ 3-8
3.5 MOUNTING................................................................................................ 3-8
3.6.1 Adapter Board Installation ....................................................................3-12
3.7.1 Operating System Limitations ...............................................................3-13
3.9 Logical Addressing Format Specifications...................................................... 3-14
PRODUCT SPECIFICATIONS
4.1 Model Number and Capacity ......................................................................... 4-1
4.2 Drive Configuration....................................................................................... 4-1
4.3 Physical Dimensions....................................................................................... 4-2
4.4 Power Requirements (Avg for 400GB)........................................................... 4-3
4.4.2 Voltage Tolerance ..................................................................................4-3
4.5 Power Mode Definitions................................................................................ 4-4
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive i
Table of Contents
4.6 EPA Energy Star Compliance......................................................................... 4-4
4.7 Environmental Limits..................................................................................... 4-5
4.8 Shock and Vibration....................................................................................... 4-6
4.9 Reliability Specifications................................................................................. 4-7
4.11 Safety Regulatory Compliance....................................................................... 4-8
SATA BUS INTERFACE AND ATA COMMANDS
5.1 INTRODUCTION...................................................................................... 5-1
5.2.1 Signal Cable and Connector ...................................................................5-1
5.3.1 ATA Bus Interface .................................................................................5-1
5.5.1 General Feature Set ................................................................................5-1
5.5.2 Supported Commands ............................................................................5-2
5.5.3 Identify Drive Command .......................................................................5-4
SERVICE AND SUPPORT
6.1 GETTING HELP.......................................................................................... 6-1
ii Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
List of Figures
Figure 3-2 20-Pack Shipping Container .............................................................................................3-3
Figure 3-6 QuickView Serial ATA Mounting Dimensions ...............................................................3-10
Figure 3-7 Lengthwise Airflow Cooling ...........................................................................................3-12
Figure 3-8 Crosswise Airflow Cooling .............................................................................................3-12
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive iii
List Of Tables
Table 3-1 Device plug connector pin definition............................................................................3-6
Table 3-2 Logical Addressing Format........................................................................................... 3-14
Table 5-1 Supported Commands..................................................................................................5-2
Table 5-2 Identify Drive Command Parameters............................................................................5-5
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive iv
Introduction
Chapter 1
INTRODUCTION
This chapter gives an overview of the contents of this manual, including the intended
audience, how the manual is organized, terminology, conventions, and references.
1.1
1.2
AUDIENCE
The QuickView 400/500 Serial ATA hard disk drive product manual is intended for
several audiences. These audiences will include: the end user, installers, developers,
consumer electronics and personal computer original equipment manufacturers (CE/
PC OEM), and distributors. This manual provides information about installation,
principles of operation, interface command implementation, service and support.
MANUAL ORGANIZATION
This manual is organized into the following chapters:
• Chapter 1 – Introduction
• Chapter 2 – General Description
• Chapter 3 – Installation
• Chapter 4 – Product Specifications
• Chapter 5 – SATA Bus Interface and ATA Commands
• Chapter 6 – Service and Support
• Appendix A – Breaking the 137-Gigabyte Storage Barrier
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 1-1
Introduction
1.3
TERMINOLOGY AND CONVENTIONS
In the Glossary at the back of this manual, you can find definitions for many of the
terms used in this manual. In addition, the following abbreviations are used in this
manual:
• ASIC
• ATA
• Bels
• bpi
Application-Specific Integrated Circuit
Advanced Technology Attachment
sound power units
bits per inch
• DA
Double Amplitude (represents pk-pk shaker displacement
decibels
• dB
• dBA
• DPS
• ECC
decibels, A weighted
Data Protection System
Error Correcting Code
• Gbit/s gigabits per second
• GB gigabyte
• G/rms root means square
• Hz
hertz
• Kfci
• KB
• LSB
• mA
• MB
thousands of flux changes per inch
kilobytes
Least Significant Bit
milliamperes
Megabytes (1 MB = 1,000,000 bytes when referring to disk
transfer rates or storage capacities and 1,048,576 bytes in all
other cases)
• Mb/s
• MB/s
• MHz
• ms
Megabits per second
Megabytes per second
Megahertz
milliseconds
• MSB
• mV
• ns
Most Significant Bit
millivolts
nanoseconds
• PC
Personal Computer
• SATA Serial ATA Interface
• tpi tracks per inch
1-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Introduction
• µs
• V
microseconds
Volts
The typographical and naming conventions used in this manual are listed below.
Conventions that are unique to a specific table appear in the notes that follow that
table.
Typographical Conventions:
• Names of Bits: Bit names are presented in initial capitals. An example
is the Host Software Reset bit.
• Commands: Interface commands are listed in all capitals. An example
is WRITE LONG.
• Register Names:Registers are given in this manual with initial capitals.
An example is the Alternate Status Register.
• Parameters: Parameters are given as initial capitals when spelled out,
and are given as all capitals when abbreviated. Examples are Prefetch
Enable (PE), and Cache Enable (CE).
• Hexadecimal Notation:The hexadecimal notation is given in 9-point
subscript form. An example is 30H.
• Signal Negation: A signal name that is defined as active low is listed
with a minus sign following the signal. An example is RD–.
• Messages: A message that is sent from the drive to the host is listed in
all capitals. An example is ILLEGAL COMMAND.
Naming Conventions:
• Host: In general, the system in which the drive resides is referred to as
the host.
• Computer Voice: This refers to items you type at the computer
keyboard. These items are listed in 10-point, all capitals, Courier font.
An example is FORMAT C:/S.
1.4
REFERENCES
For additional information about the SATA interface, refer to the latest revision of the
AT Attachment-7 with Packet Interface (ATA/ATAPI). For additional information
about the Serial ATA interface, refer to the latest specifications on the internet at
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 1-3
General Description
Chapter 2
GENERAL DESCRIPTION
Serial ATA is a high-speed link replacement for the Parallel ATA attachment of mass
storage devices. The serial link employed is a high-speed differential layer that utilizes
Gigabit technology and 8b/10b encoding. This chapter will provide you with an
overview of key features of the QuickView 400/500GB Serial ATA hard disk drive,
performance data, reliability, and versatility data. Performance and installation data are
provided in chapters 3 and 4 respectively.
2.1
PRODUCT OVERVIEW
Maxtor is the one of the industry leader’s in developing Serial ATA (SATA) and
providing SATA hard drives in volume.
Serial ATA provides faster data transfer speeds, more bandwidth, more potential
for speed increases in future generations and better data integrity. Serial ATA
hardware is smaller and more compact than traditional Parallel ATA componets.
A powerful command set and hot plug feature make SATA very attractive for
ATA RAID applications.
With a maximum external (burst) data transfer speed of 300MB per second, the
1.5Gb Serial ATA interface speed is doubled to maximize drive throughput for
future growth in drive transfer rates supporting data intensive environments. The
QuickView Serial ATA hard disk drive features an embedded hard disk drive
controller, and uses SATA commands to optimize system performance. Because
the drive manages media defects and error recovery internally, these operations
are fully transparent to the user.
The innovative design of the QuickView Serial ATA hard disk drive incorporates
leading edge technologies with transfer speeds up to 300MB/second, Advanced
Cache Management, Shock Protection System (SPS), Data Protection System (DPS),
and Quiet Drive Technology (QDT). These enhanced technologies enable Maxtor to
produce a family of high-performance, high-reliability drives.
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
2-1
General Description
2.2
KEY FEATURES
The QuickView Serial ATA hard disk drive includes the following key features:
General
• Low profile, 1-inch height
• Emulation of IBM® PC AT® task file register, and all AT fixed disk commands
• Windows NT2000, XP, Server, and Media Center Edition certification
• Thin cables for easy routing and improved cooling
• 1 meter cable length for increased design and layout flexibility
• Connectors designed for blind mate and hot plug
• Reduced pin count to enable RAID scalability
• Point-to-Point host to device connection
• Low voltages
• Interface power control features
• Easy installation/configuration (plug/play,no jumpers, no external terminators)
• Command optimization
• Native Command Queuing using First Party DMA
Performance
• Average seek time of <12 ms
• 300MB/s interface data transfer rate
• Average rotational latency of 4.17 ms
• Serial ATA interface with transfer speeds up to 300MB per second
• 16MB Cache buffer
• Look-ahead DisCache feature with continuous prefetch and WriteCache
write-buffering capabilities
• AutoTask Register update, Multi-block AutoRead, and Multi-block
AutoWrite features in a custom ASIC
• Read-on-arrival firmware
• Quadruple-burst ECC, and double burst ECC on-the-fly
• 1:1 interleave on read/write operations
• Adaptive cache segmentation
• 100% FDB (Fluid Dynamic Bearing Motors)
2-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
General Description
Reliability
• 1.0 million hours mean time expected until failure (MTTF)
• Automatic retry on read errors
• S.M.A.R.T. 4 (Self-Monitoring, Analysis and Reporting Technology)
• Transparent media defect mapping
• High performance, in-line defective sector skipping
• Reassignment of defective sectors discovered in the field, without reformatting
• Data Protection System to verify drive integrity
• Quiet Drive Technology (QDT)
2.3
REGULATORY COMPLIANCE STANDARDS
Maxtor Corporation’s disk drive products meet all domestic and international product
safety regulatory compliance requirements. Maxtor’s disk drive products conform to
the following specifically marked Product Safety Standards:
• Underwriters Laboratories (UL) Standard 1950. This certificate is a
category certification pertaining to all 3.5-inch series drives models.
• Canadian Standards Association (CSA) Standard C.22.2 No. 1950. This
certificate is a category certification pertaining to all 3.5-inch series
drives models.
• TUV Rheinland Standard EN60 950. This certificate is a category
certification pertaining to all 3.5-inch series drives models.
• Korean EMC certifications are issued by Radio Research laboratory (RPL),
which is organized under the Ministry of Information and Communications
(MIC). EMC testing includes electromagnetic emissions (EMI) and
susceptibility (EMS). Certified equipment is labeled with the MIC mark and
certification number.
Product EMI/EMS Qualifications:
• CE Mark authorization is granted by TUV Rheinland in compliance
with our qualifying under EN 55022:1994 and EN 50082-1:1997.
• C-Tick Mark is an Australian authorization marked noted on Maxtor’s
disk drive products. The mark proves conformity to the regulatory
compliance document AS/NZS 3548: 1995 and BS EN 55022: 1995.
• Maxtor’s disk drives are designed as a separate subassembly that conforms to the
FCC Rules for Radiated and Conducted emissions, Part 15 Subpart J; Class B
when installed in a given computer system.
• Approval from Taiwan BSMI. Number: D33019
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
2-3
General Description
2.4
HARDWARE REQUIREMENTS
The QuickView Serial ATA Serial ATA hard disk drive is compatible with the IBM
PC AT, and other computers that are compatible with the IBM PC AT. It connects
to the PC either by means of a third-partySATA adapter board, or by plugging a cable
from the drive directly into a PC motherboard that supplies SATA interface.
2-4 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Installation
Chapter 3
INSTALLATION
This chapter explains how to unpack, configure, mount, and connect the Maxtor
QuickView Serial ATA hard disk drive prior to operation. It also explains how to start
up, format, and operate the drive.
3.1
SPACE REQUIREMENTS
Figure 3-1 shows the external dimensions of the QuickView Serial ATA hard disk
Figure 3-1 Mechanical Dimensions of the QuickView Serial ATA Hard Disk Drive
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
3-1
Installation
3.2
UNPACKING INSTRUCTIONS
CAUTION: The maximum limits for physical shock can be exceeded if the
drive is not handled properly. Special care should be
taken not to bump or drop the drive. It is highly recommended
that QuickView Serial ATA Serial ATA drives are not stacked or
placed on any hard surface after they are unpacked. Such handling
could and will cause media damage.
CAUTION: During shipment and handling, the antistatic electrostatic dis-
charge (ESD) bag prevents electronic component
damage due to electrostatic discharge. To avoid accidental dam-
age to the drive, do not use a sharp instrument to open the ESD
bag and do not touch Printed Circuit Board components. Save
the packing materials for possible future use.
1. Grounded wrist straps should be worn when opening the ESD bag.
2. Three layer runners should be installed on every table and bench where the
product is processed while still vulnerable to ESD.
3. Open the shipping container and remove the packing assembly that
contains the drive.
4. Remove the drive from the packing assembly.
5. Always handle the disk drive from the sides.
6. Do not touch the circuit board.
7. Never stack the disk drives on top of one another nor store them on their
sides.
8. When you are ready to install the drive, remove it from the ESD bag.
3-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Installation
3.3
Hardware Options
3.3.1
Serial ATA Interface Connector
The Maxtor QuickView 400/500GB Serial ATA hard disk drive ships with 2 no
connect (NC) pins for the purpose of storing a jumper when not in use. For normal
operations, no action is necessary. However, if your motherboard does not support
the Gen. II (3Gbps) data rate, you will need to limit the data transfer rate by
transferring the jumper to the pins as shown in Figure 3-3 and Figure 3-4.
Normal operation (3Gbps)
Limit Data Transfer Rate (1.5Gbps)
Figure 3-3 Data Transfer Rate Jumper Pin Options
3-4 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Installation
Figure 3-4 The QuickView 400/500GB Serial ATA Interface Connector
3.3.2
3.3.3
Serial ATA Bus Connector
Some PC motherboards have a built in Serial ATA connector. These Serial ATA
connectors are compatible with QuickView Serial ATA hard disk drives. If the
motherboard has a Serial ATA connector, simply connect a 7 pin Serial ATA cable
between the drive and the motherboard. See Figure 3-4
Adapter Board
If you do not have a built-in Serial ATA interface connector, you must install a Serial
ATA adapter board and connecting cable to allow the drive to interface with your
system. Maxtor does not supply such an adapter board, but they are available from
several third-party vendors.
Please carefully read the instruction manual that comes with your adapter board to
ensure signal compatibility between the adapter board and the drive. Also, make sure
that the adapter board jumper settings are appropriate.
There are total of 7 pins in the signal segment and 15 pins in the power segment.
is numbered from the pin furthest from the power segment.
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
3-5
Installation
Table 3-1 Device plug connector pin definition
Signal Segment Key
nd
Signal
segment
S1
S2
S3
S4
S5
S6
S7
Ground
A+
2
Mate
Differential signal pair A from Phy
A-
nd
Ground
B-
2
Mate
Differential signal pair B from Phy
B+
nd
Ground
2
Mate
Signal Segment “L”
Central Connector Polarizer
Power Segment “L”
Open
Power
segment
P1
P2
P3
P4
P5
P6
P7
P8
P9
P10
P11
Open
Open
st
Ground
Ground
Ground
1 mate
nd
2
2
mate
mate
nd
nd
V
V
V
5V power, pre-charge, 2 mate
5V power
5
5
5
5V power
nd
Ground
2
mate
Staggered
Spin/LED
1. Pin 11, before PHY initialization, is used
to detect staggered spin up. If Pin 11 is
grounded Drives spin up on power. If Pin 11
is no-connect, the drive will not spin up
until host initiates the PHY initialization rou-
tine.
2. Pin 11, after PHY initialization, is used
for driving LED Activity. The device pro-
vides a low voltage-current driver to drive
the LED activity signal.
st
P12
P13
P14
P15
Ground
1 mate
nd
V
V
V
12V power, pre-charge, 2 mate
12
12
12
12V power
12V power
Power Segment Key
3-6 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Installation
The following points should be noted:
All pins are in a single row, with a 1.27 mm (.050”) pitch.
• The comments on the mating sequence apply to the case of backplane
blindmate connector only. In this case, the mating sequences are: (1) the
ground pins P4 and P12; (2) the pre-charge power pins and the other
ground pins; and (3) the signal pins and the rest of the power pins.
• There are three power pins for each voltage. One pin from each voltage
is used for precharge in the backplane blind-mate situation.
• If a device uses 5.0 V, then all V5 pins must be terminated. Otherwise,
it is optional to terminate any of the V5 pins.
• If a device uses 12.0 V, then all V12 pins must be terminated. Otherwise,
it is optional to terminate any of the V12 pins.
3.4
ATA Bus Interface Connector (J1, Section C)
On the QuickView Serial ATA hard disk drives, the Serial ATA bus interface cable
connector (J1, section C) is a standard 7-pin Serial ATA. See Figure 3-4.
To prevent the possibility of incorrect installation, the connector has been keyed.
This ensures that a connector cannot be installed upside down.
3.5
MOUNTING
Drive mounting orientation, clearance, and ventilation requirements are described
in the following subsections.
3.5.1
Orientation
The mounting holes on the QuickView Serial ATA hard disk drives allow the drive
the three mounting holes on each side of the drive. The drive can also be mounted
using the four mounting hole locations on the PCB side of the drive. Mounting
dimensions are shown in Figure 3-6.
Note: It is highly recommended that the drive is hard mounted on to
the chassis of the system being used for general operation, as well
as for test purposes. Failure to hard mount the drive can result in
erroneous errors during testing.
Drives can be mounted in any orientation. Normal position is
with the PCB facing down.
All dimensions are in millimeters. For mounting, #6-32 UNC screws are
recommended.
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
3-7
Installation
CAUTION: The PCB is very close to the mounting holes. Do not exceed
the specified length for the mounting screws. The specified
screw length allows full use of the mounting hole threads,
while avoiding damaging or placing unwanted stress on the
PCB. The QuickView Serial ATA specifies the minimum
clearance between the PCB and the screws in the mounting
holes. To avoid stripping the mounting hole threads, the max-
imum torque applied to the screws must not exceed 8 inch-
pounds. A maximum screw length of 0.25 inches may
be used.
3.5.2
3.5.3
Clearance
Clearance from the drive to any other surface (except mounting surfaces) must be a
minimum of 1.25 mm (0.05 inches).See Figure 3-5.
Ventilation
The QuickView Serial ATA hard disk drives operate without a cooling fan,
provided the base casting temperature as measured where the motor is attached to
the base does not exceed 131°F (60°C). Drive reliability and warranty will be
limited if the drive is exposed to temperatures greater than 60° C. Figures 3-6 and
3-7 show airflow recommended for adequate cooling. Clearance from the drive to
any surface above and below the drive must be a minimum of 1.25mm. Maxtor
leaves the design and application of cooling and clearance for the disk drive to the
user, but the drive must maintain a case temperature at or below 60° C.
3-10 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Installation
3.6
FOR SYSTEMS WITH AN ATA ADAPTER BOARD
To install the QuickView Serial ATA hard disk drive in an AT-compatible system
without a Serial ATA connector, you need a third-party IDE-compatible adapter
board.
To connect the QuickView Serial ATA drives, use the Serial ATA cable, 1 meter
long or shorter. The Serial ATA cable connectors are keyed to ensure proper
orientation.
3.6.1
Adapter Board Installation
Carefully read the manual that accompanies your adapter board before installing it.
Make sure that all the jumpers are set properly and that there are no address or signal
conflicts. You must also investigate to see if your AT-compatible system contains a
combination floppy and hard disk controller board. If it does, you must disable the
hard disk drive controller functions on that controller board before proceeding.
Once you have disabled the hard disk drive controller functions on the floppy/hard
drive controller, install the adapter board. Again, make sure that you have set all
jumper straps on the adapter board to avoid addressing and signal conflicts.
3.7
TECHNIQUES IN DRIVE CONFIGURATION
Operating System Limitations
3.7.1
Most popular operating systems available today have additional limitations which
affect the use of large capacity drives. However, these limitations can not be
corrected on the BIOS and it is up to the operating system manufacturers to release
improved versions to address these problems.
DOS and Windows 95 use a File Allocation Table (FAT) size of 16 bits which will
only support partitions up to 2.1 GB. Windows 95 OSR2, Windows 98, and
Windows ME use a FAT size of 32 bits, allowing partitions of up to 2.2 terrabytes.
Windows NT, 2000, and XP use NTFS, which allows partition sizes up to 16
terrabytes.
3.8
SYSTEM STARTUP AND OPERATION
Once you have installed the QuickView Serial ATA hard disk drive, and adapter
board (if required) in the host system, you are ready to partition and format the drive
for operation. To set up the drive correctly, follow these steps:
1. Power on the system.
2. Run the SETUP program. This is generally on a Diagnostics or Utilities
disk, or within the system’s BIOS. Some system BIOS have an auto-
detecting feature making SETUP unnecessary.
3. Enter the appropriate parameters.
3-12 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Installation
The SETUP program allows you to enter the types of optional hardware installed—
such as the hard disk drive type, the floppy disk drive capacity, and the display
adapter type. The system’s BIOS uses this information to initialize the system when
the power is switched on. For instructions on how to use the SETUP program, refer
to the system manual for your PC.
During the AT system CMOS setup, you must enter the drive type for the
QuickView Serial ATA hard disk drives. The drive supports the translation of its
physical drive geometry parameters such as cylinders, heads, and sectors per track to
a logical addressing mode. The drive can work with different BIOS drive-type tables
of the various host systems.
You can choose any drive type that does not exceed the capacity of the drive. Table
3-2 gives the logical parameters that provide the maximum capacity on the
QuickView Serial ATA hard disk drives.
3.8.1
Big Drive Enabler (Software download)
Maxtor’s Big Drive Enabler is a one step executable that enables support for drives
larger than 137 Gigabytes in Windows 2000 Service Pack 3 and XP Service Pack 1.
This utility takes the guess work out of editing the windows registry. The Big Drive
Enabler fixes an operating system limitations. This utility is needed anytime a hard
drive larger than 137 GB is connected to a system’s ATA bus, regardless of any
system BIOS that supports 48-bit LBA.
Note: Failure to install the required service packs and install the Enabler
Big LBA patch can result in data loss when accessing the hard disk
beyond 137 Gigabytes. For more information regarding Win-
dows limitations and the 137 Gigabyte barrier, please read Max-
tor Knowledge Base Answer ID 960 and Microsoft Knowledge
Base Article 303013.
3.8.2
To use the Maxtor Big Drive Enabler,
Download big_drive_enabler.exe from the Maxtor.com website, then double click
on the downloaded file to begin installation.
3.9
Logical Addressing Format Specifications
Table 3-2 Logical Addressing Format
MODELS INTERFACE
CYL
HD
SPT
MAX LBA
CAPACITY
SATA 300
3H400F0
16,383
16
63
781,422,768
400GB
16 MB Buffer
SATA 300
3H500F0
16,383
16
63
976,773,168
500GB
16 MB Buffer
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
3-13
Installation
Note: Capacity may be restricted to 8.4GB (or less) due to system BIOS
limitations. Check with your system manufacturer to determine
if your BIOS supports LBA Mode for hard drives greater than
8.4GB. Default logical cylinders is limited to 16,383 as per the
ATA-4 specifications.To match the logical specifications of the
drive to the drive type of a particular BIOS, consult the system’s
drive-type table. This table specifies the number of cylinders,
heads, and sectors for a particular drive type.
Boot the system using the operating system installation disk—for example, MS-
DOS—then follow the installation instructions in the operating system manual.
3-14 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Product Specifications
Chapter 4
PRODUCT SPECIFICATIONS
4.1
Model Number and Capacity
MODELS
3H400F0 / 3H500F0
Formatted Capacity
(GB LBA Mode)
400GB / 500GB
GB means 1 billion bytes.
Total accessible capacity varies depending on operating environment.
4.2
Drive Configuration
Sectors per Drive
(max LBA)
781,422,768 / 976,733,168
Integrated Interface
Recording Method
Servo Type
1.5/3.0 Gb/s Native Serial ATA
RLL EEPR4
Embedded
400GB
500GB
Number of Servo
Sectors
240
16
Data Zones per Surface
Data Sectors per Track (ID/OD)
800/1344
105/91
780/1320
92/71
2
Areal Density (Gbits/in max,
ID/OD)
Flux Density (kfci, ID/OD)
Recording Density (kbpi, ID/OD)
Track Density (ktpi)
523/867
791/662
122
460/846
771/647
117
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
4-1
Product Specifications
Performance Specifications
Seek Times (typical read, ms)
Track-to-Track
0.8
Average (normal seek)
≤ 12
Full Stroke (normal seek)
Average Latency (ms)
≤ 17.0
4.17
<0.5
Controller Overhead (ms)
Rotation Speed (RPM ±0.1%)
Data Transfer Speed (MByte/sec max)
To/From Interface
7217
SATA150 / 300
115 MB per sec / 225 MB per sec
35 MB per sec / 68 MB per sec
To/From Media (ID/OD up to nn.n, where
nn.n is the maximum transfer rate possi-
ble)
Sustained (ID/OD up to nn.n, where nn.n
is the maximum transfer rate possible)
35 MB per sec / 68 MB per sec
Data Buffer Size (MB)/Type
16 MB
<15.0
Drive Ready Time (typical sec)
4.3
Physical Dimensions
PARAMETER
VALUE
Height (maximum in mm)
26.30
101.6
147.0
718.0
Width (typical mm)
Depth (in. and mm)
Weight (maximum in grams)
4-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Product Specifications
4.4
Power Requirements (Avg for 400GB)
MODE
12V (mA)
2126
2181.57
834
5V (mA)
POWER (W)
Spin-up (peak)
881
901.66
726
29.9
30.69
13.6
11.9
8.1
Spin-up (peak Max)
Seek
Random Read/Write
687
735
Idle
436
567
Standby
Sleep
19
392
2.2
19
392
2.2
4.4.1
Power Requirements (Avg for 500GB)
MODE
12V (mA)
2126
2287.42
834
5V (mA)
POWER (W)
29.9
Spin-up (peak)
881
1025.15
726
Spin-up (peak Max)
32.57
13.6
Seek
Random Read/Write
687
735
11.9
Idle
436
567
8.1
Standby
Sleep
19
392
2.2
19
392
2.2
4.4.2
Voltage Tolerance
VOLTAGE TOLERANCE
5.0 Volts + / - 5%
12.0 Volts + / -10%
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
4-3
Product Specifications
4.5
Power Mode Definitions
Spin-up
The drive is spinning up following initial application of power and has not yet
reached full speed.
Seek
A random access operation by the drive.
Read/Write
Data is being read from or written to the drive.
Idle
The drive is spinning, the actuator is parked and powered off and all other circuitry
is powered on.
The drive is capable of responding to read commands within 40 ms.
Standby
The motor is not spinning. The drive will leave this mode upon receipt of a
command that requires disk access. The time-out value for this mode is
programmable. The buffer is active to accept write data.
Sleep
This is the lowest power state – with the interface set to inactive. A software or
hardware reset is required to return the drive to the Standby state.
4.6
EPA Energy Star Compliance
Maxtor Corporation supports the goals of the U.S. Environmental Protection
Agency’s Energy Star program to reduce the electrical power consumption of
computer equipment.
4-4 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Product Specifications
4.7
Environmental Limits
NON-OPERATING/
PARAMETER
OPERATING
STORAGE
Temperature
0° C to 60° C
measured on base casting
Low temperature (-40° C)
High temperature (71° C)
per MIL-STD-810E, method
501.3
Thermal Gradient
Relative Humidity
Wet Bulb
25° C per hour (maximum)
5% to 95% (non-condensing)
37.7°C (maximum)
Altitude (relative to sea
level)
-650 to 10,000 feet
-650 to 40,000 feet
Acoustic Bels
400GB
500GB
Idle (typical/max)
Quiet Seek (typical/max)
2.8 / 3.0
2.8 / 3.0
3.1/ 3.4
3.1 / 3.6
Notes:
1. Margin Demonstrated implies the product will operate at the stated conditions
with an acceptable impact to the ARR specification for any OEM requiring
those values in their purchase specification.
2. The testing performed by Maxtor is consistent with ISO 7779. Variation in
acoustic levels from the idle specification may occur due to offline activity
according to the SMART specification and/or atmospheric conditions.
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
4-5
Product Specifications
4.8
Shock and Vibration
PARAMETER
OPERATING
NON-OPERATING
Mechanical Shock
R=0.988/shock at 63 Gs
2 msec, 1/2 sine
R=0.90@>= 300G
2
Rotational Shock
R=0.988 @ 2000 rad/sec
10 - 2000 Hz
Rotational Random
Vibration
2 - 300 Hz
95.4 rad/sec
2
2
12.5 Rad/Sec
Random Vibration
10 - 2000 Hz
0.86G RMS Overall
PSD:
7 - 800 Hz at 3.08G RMS
(No Damage)
Linear Sine Vibration
Rotational Sine Vibration
Frequency (Hz)
Acceleration (Gpk)
10
- 1.00
Frequency (Hz) / Acceleration
(Rad/Sec2pk)
10 - 12.50
260 - 12.50
1000 - 0.70
4-6 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Product Specifications
4.9
Reliability Specifications
Annualized Return Rate
<1.0%
Annualized Return Rate (ARR) indicates the average against
products shipped. ARR includes all reasons for returns (failures,
handling, damage, NDF) but does not include inventory credit
returns.
Start/Stop Cycles
>50,000
This indicates the average minimum cycles for reliable start/stop
function.
R=0.9998@ >4500,
R=0.9995 @ >7500,
R=0.5 @ >= 50000
Data Reliability
<1 in1015 bits read
Data errors (non-recoverable). Average data error rate allowed with
all error recovery features activated.
Component Design Life
5 years
Component design life is defined as:
a.) the time period before identifiedwear-out mechanisms impact the failure rate,
or
b.) the time period up to thewear-out point when useful component life expires.
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
4-7
Product Specifications
4.10
EMC/EMI
4.10.1
Radiated Electromagnetic Field Emissions - EMC Compliance
The hard disk drive mechanism is designed as a subassembly for installation into a
suitable enclosure and is therefore not subject to Subpart J of Part 15 of FCC Rules
(47CFR15) or the Canadian Department of Communications Radio Interference
Regulations. Although not required, the disk mechanism has been tested within a
suitable end-use product and found to comply with Class B limits of the FCC Rules
and Regulations of the Canadian Department of Communications.
The CE Marking indicates conformity with the European Union Low Voltage
Directive (73/23/EEC) when the disk mechanism is installed in a typical personal
computer. Maxtor recommends that testing and analysis for EMC compliance be
performed with the disk mechanism installed within the user's end-use application.
4.10.2
Canadian Emissions Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus as set out in the radio interference regulations of the Canadian
department of communications.
Le present appareil numerique n'emet pas de bruit radioelectriques depassant les
limites applicables aux appareils numeriques de Class B prescrites dans le reglement
sur le brouillage radioelectrique edicte pa le ministere des communications du
Canada.
4.11
Safety Regulatory Compliance
All Maxtor hard drives comply with relevant product safety standards such as CE,
CUL, TUV and UL rules and regulations. As delivered, Maxtor hard drives are
designed for system integration before they are used.
4-8 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
SATA Bus Interface and ATA Commands
Chapter 5
SATA BUS INTERFACE AND ATA COMMANDS
This chapter describes the interface between the QuickView Serial ATA 400/500GB
hard disk drive and the ATA bus. The commands that are issued from the host to
control the drive are listed, as well as the electrical and mechanical characteristics of
the interface.
5.1
5.2
INTRODUCTION
The Maxtor QuickView Serial ATA 400/500GB hard disk drive uses the standard
ATA/ATAPI-7 interface. Support of various options in the standard are explained
in the following sections.
MECHANICAL INTERFACE
5.2.1
Signal Cable and Connector
The Maxtor QuickView Serial ATA 400/500GB hard disk drive contains unitized
connector for both signal and power connections. The dimensions and
specifications of the unitized connector comply with clause 14 in the ATA/
ATAPI-7 standard.
5.3
ELECTRICAL INTERFACE
ATA Bus Interface
5.3.1
5.3.1.1
Electrical Characteristics
Signals on the SATA interface are assigned to connector pins according to clause 14
in the ATA/ATAPI-7 standard. The signaling protocol complies with clause 15-17 of
the standard.
5.4
REGISTER ADDRESS DECODING
The Maxtor QuickView Serial ATA 400/500GB hard disk drive allow their host
systems to address the full set of command and control registers as specified in clause
5 of the ATA/ATAPI-7 standard.
5.5
COMMAND INTERFACE
5.5.1
General Feature Set
The µProcessor, Disk Controller, and ATA Interface electronics are contained in a
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5-1
SATA Bus Interface and ATA Commands
proprietary ASIC developed by Maxtor.
5.5.2
Supported Commands
The Maxtor QuickView Serial ATA 400/500GB hard disk drive support all the
mandatory commands from the general feature set for devices not supporting the
Packet command feature set. Refer to the ATA/ATAPI-7 standard for a detailed
description of these commands. The IDENTIFY DRIVE command, however, is
Note: 1. As defined in the ATA/ATAPI-7 standard.
Table 5-1 lists the supported commands.
Table 5-1 Supported Commands
Feature
Register
Value(s)
Command
Command
Code
CHECK POWER MODE
98h, E5h
B1h
DEVICE CONFIGURATION FREEZE LOCK
DEVICE CONFIGURATION IDENTIFY
DEVICE CONFIGURATION RESTORE
DEVICE CONFIGURATION SET
DOWNLOAD MICROCODE
EXECUTE DRIVE DIAGNOSTIC
FLUSH CACHE
C1h
B1h
C2h
B1h
C0h
B1h
C3h
92h
07h, 01h
90h
E7h
FLUSH CACHE EXTENSION
IDENTIFY DEVICE
EAh
ECh
IDLE
97h, E3h
95h, E1h
00h
IDLE IMMEDIATE
NOP
READ BUFFER
E4h
READ DMA
C8h, C9h
25h
READ DMA EXTENSION
READ FPDMA QUEUED
60h
5-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
SATA Bus Interface and ATA Commands
Table 5-1 Supported Commands
Feature
Command
Register
Command
Code
Value(s)
READ LOG EXTENSION
READ MULTIPLE
2fh
C4h
READ MULTIPLE EXTENSION
READ NATIVE MAX ADDRESS
READ NATIVE MAX ADDRESS EXTENSION
READ SECTOR(S)
29h
F8h
27h
20h, 21h
24h
READ SECTOR(S) EXTENSION
READ VERIFY SECTOR(S)
READ VERIFY SECTOR(S) EXTENSION
SECURITY DISABLE PASSWORD
SECURITY ERASE PREPARE
SECURITY ERASE UNIT
SECURITY FREEZE LOCK
SECURITY SET PASSWORD
SECURITY UNLOCK
40h, 41h
42h
F6h
F3h
F4h
F5h
F1h
F2h
SEEK
70h
SET FEATURES
EFh
Note 1
00h
SET MAX ADDRESS
F9h
SET MAX ADDRESS EXTENSION
SET MAX SET PASSWORD
SET MAX LOCK
37h
00h
F9h
01h
F9h
02h
SET MAX UNLOCK
F9h
03h
SET MAX FREEZE LOCK
SET MULTIPLE MODE
F9h
04h
C6h
99h, E6h
SLEEP
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5-3
SATA Bus Interface and ATA Commands
Table 5-1 Supported Commands
Feature
Register
Value(s)
Command
Code
Command
SMART DISABLE OPERATIONS
SMART ENABLE OPERATIONS
SMART ENABLE/DISABLE ATTRIBUTE AUTOSAVE
SMART EXECUTE OFF-LINE IMMEDIATE
SMART READ DATA
B0h
D9h
B0h
D8h
D2h
D4h
D0h
D5h
DAh
D3h
D6h
B0h
B0h
B0h
SMART READ LOG
B0h
SMART RETURN STATUS
SMART SAVE ATTRIBUTE VALUES
SMART WRITE LOG
B0h
B0h
B0h
STANDBY
96h, E2h
94h, E0h
E8h
STANDBY IMMEDIATE
WRITE BUFFER
WRITE DMA
CAh, CBh
35h
WRITE DMA EXTENSION
WRITE DMA FUA EXTENSION
WRITE FPDMA QUEUED
WRITE LOG EXTENSION
WRITE MULTIPLE
30h
61h
3fh
C5h
WRITE MULTIPLE EXTENSION
WRITE MULTIPLE FUA EXTENSION
WRITE SECTOR(S)
39h
CEh
30h, 31h
34h
WRITE SECTOR(S) EXTENSION
5.5.3
Identify Drive Command
This command allows the host to receive parameter information from the drive.
5-4 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
SATA Bus Interface and ATA Commands
When the command is received, the drive:
1. Sets BSY
2. Stores the required parameter information in the sector buffer
3. Sets the DRQ bit
4. Generates an interrupt
The host may then read the information out of the sector buffer. Parameter words in
the buffer are shown in Table 5-2.
Note: All reserved bits or words should be zeroes.
Table 5-2 Identify Drive Command Parameters
Word
CONTENT DESCRIPTION
General configuration bit-significant information:
15:
14-8:
7:
0 = ATA device
Retired
1 = removable media device
Obsolete
6:
0
5-3:
2:
Retired
Response incomplete
Retired
1:
0:
Reserved
1
2
Obsolete
Specific configuration
3
Obsolete
4-5
6
Retired
Obsolete
7-8
9
Reserved for assignment by the CompactFlash Association
Retired
10-19
20-21
22
Serial number (20 ASCII characters)
Retired
Reserved
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5-5
SATA Bus Interface and ATA Commands
Table 5-2 Identify Drive Command Parameters
CONTENT DESCRIPTION
Word
23-26
27-46
Firmware revision (8 ASCII characters)
Model number (40 ASCII characters)
15-8:
7-0:
80h
47
48
00h = Reserved
01h-FFh: = Maximum number of sectors that shall be transferred per interrupt on
READ/WRITE MULTIPLE commands
Reserved
Capabilities
15-14: Reserved for the IDENTIFY PACKET DEVICE command.
13:
1 = Standby timer values as specified in this standard are supported.
0 = Standby timer values shall be managed by the device
12:
11:
10:
9:
Reserved for the IDENTIFY PACKET DEVICE command.
1 = IORDY supported. 0 = IORDY may be supported
1 = IORDY may be disabled
1 = LBA supported
49
8:
1 = DMA supported.
7-0:
Retired
Capabilities
15:
14:
13-2:
1:
Shall be cleared to zero.
Shall be set to one.
Reserved.
50
Obsolete
0:
Shall be set to one to indicate a device specific Standby timer value
minimum.
51-52
Obsolete
5-6 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
SATA Bus Interface and ATA Commands
Table 5-2 Identify Drive Command Parameters
CONTENT DESCRIPTION
Word
15-3:
2:
Reserved
1 = the fields reported in word 88 are valid.
0 = the fields reported in word 88 are not valid
53
1:
1 = the fields reported in words (70:64) are valid.
0 = the fields reported in words (70:64) are not valid
0:
Obsolete
54-58
59
Obsolete
15-9:
8:
Reserved
1 = Multiple sector setting is valid
7-0:
xxh = Current setting for number of sectors that shall be transferred per
interrupt on R/W Multiple command
60-61
62
Total number of user addressable sectors
Obsolete
15-11: Reserved
10:
1 = Multiword DMA mode 2 is selected.
0 = Multiword DMA mode 2 is not selected
9:
1 = Multiword DMA mode 1 is selected.
0 = Multiword DMA mode 1 is not selected
63
8:
1 = Multiword DMA mode 0 is selected.
0 = Multiword DMA mode 0 is not selected
7-3:
2:
Reserved
1 = Multiword DMA mode 2 and below are supported
1 = Multiword DMA mode 1 and below are supported
1 = Multiword DMA mode 0 is supported
Reserved
1:
0:
15-8:
7-0:
64
65
66
PIO modes supported
Minimum Multiword DMA transfer cycle time per word
15-0: Cycle time in nanoseconds
Manufacturer’s recommended Multiword DMA transfer cycle time
15-0:
Cycle time in nanoseconds
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5-7
SATA Bus Interface and ATA Commands
Table 5-2 Identify Drive Command Parameters
Word
CONTENT DESCRIPTION
Minimum PIO transfer cycle time without flow control
67
15-0:
Minimum PIO transfer cycle time with IORDY flow control
15-0: Cycle time in nanoseconds
Cycle time in nanoseconds
68
69-70
71-74
Reserved (for future command overlap and queuing)
Reserved for IDENTIFY PACKET DEVICE command.
Queue depth
75
15-5:
4-0:
Reserved
Maximum queue depth – 1
76-79
Reserved for Serial ATA
Major version number
0000h or FFFFh = device does not report version
15:
14:
13:
12:
11:
10:
9:
Reserved
Reserved for ATA/ATAPI-14
Reserved for ATA/ATAPI-13
Reserved for ATA/ATAPI-12
Reserved for ATA/ATAPI-11
Reserved for ATA/ATAPI-10
Reserved for ATA/ATAPI-9
Reserved for ATA/ATAPI-8
Reserved for ATA/ATAPI-7
1 = supports ATA/ATAPI-6
1 = supports ATA/ATAPI-5
1 = supports ATA/ATAPI-4
1 = supports ATA-3
Obsolete
80
8:
7:
6:
5:
4:
3:
2:
1:
Obsolete
0:
Reserved
5-8 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
SATA Bus Interface and ATA Commands
Table 5-2 Identify Drive Command Parameters
CONTENT DESCRIPTION
Word
81
Minor version number
0000h or FFFFh = device does not report version.
0001h-FFFEh = see 6.16.41 of ATA/ATAPI-7 specification
Command set supported.
15:
14:
13:
12:
11:
10:
9:
Obsolete
1 = NOP command supported
1 = READ BUFFER command supported
1 = WRITE BUFFER command supported
Obsolete
1 = Host Protected Area feature set supported
1 = DEVICE RESET command supported
1 = SERVICE interrupt supported
1 = release interrupt supported
1 = look-ahead supported
8:
82
7:
6:
5:
1 = write cache supported
4:
Shall be cleared to zero to indicate that the PACKET Command feature set is
not supported
3:
2:
1:
0:
1 = mandatory Power Management feature set supported
1 = Removable Media feature set supported
1 = Security Mode feature set supported
1 = SMART feature set supported
Command sets supported.
15:
14:
13:
12:
11:
10:
9:
Shall be cleared to zero
Shall be set to on
1 = FLUSH CACHE EXT command supported
1 = mandatory FLUSH CACHE command supported
1 = Device Configuration Overlay feature set supported
1 = 48-bit Address feature set supported
1 = Automatic Acoustic Management feature set supported
1 = SET MAX security extension supported
83
8:
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5-9
SATA Bus Interface and ATA Commands
Table 5-2 Identify Drive Command Parameters
Word
CONTENT DESCRIPTION
7:
6:
5:
4:
3:
2:
1:
0:
See Address Offset Reserved Area Boot, INCITS TR27:2001
1 = SET FEATURES subcommand required to spinup after power-up
1 = Power-Up In Standby feature set supported
1 = Removable Media Status Notification feature set supported
1 = Advanced Power Management feature set supported
1 = CFA feature set supported
83
1 = READ/WRITE DMA QUEUED supported
1 = DOWNLOAD MICROCODE command supported
Command set/feature supported extension.
15:
14:
13-8:
7:
Shall be cleared to zero
Shall be set to one
Reserved
1 = WRITE DMA QUEUED FUA EXT command supported
6:
1 = WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands
supported
84
5:
4:
3:
2:
1:
0:
1 = General Purpose Logging feature set supported
1 = Streaming feature set supported
1 = Media Card Pass Through Command feature set supported
1 = Media serial number supported
1 = SMART self-test supported
1 = SMART error logging supported
Command set/feature enabled.
15:
14:
13:
12:
11:
10:
9:
Obsolete
1 = NOP command enabled
1 = READ BUFFER command enabled
1 = WRITE BUFFER command enabled
Obsolete
85
1 = Host Protected Area feature set enabled
1 = DEVICE RESET command enabled
1 = SERVICE interrupt enabled
8:
5-10 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
SATA Bus Interface and ATA Commands
Table 5-2 Identify Drive Command Parameters
CONTENT DESCRIPTION
Word
7:
6:
5:
4:
1 = release interrupt enabled
1 = look-ahead enabled
1 = write cache enabled
Shall be cleared to zero to indicate that the PACKET Command feature set is
not supported.
85
3:
2:
1:
0:
1 = Power Management feature set enabled
1 = Removable Media feature set enabled
1 = Security Mode feature set enabled
1 = SMART feature set enabled
Command set/feature enabled.
15-14: Reserved
13:
12:
11:
10:
9:
1 = FLUSH CACHE EXT command supported
1 = FLUSH CACHE command supported
1 = Device Configuration Overlay supported
1 = 48-bit Address features set supported
1 = Automatic Acoustic Management feature set enabled
1 = SET MAX security extension enabled by SET MAX SET PASSWORD
See Address Offset Reserved Area Boot, INCITS TR27:2001
1 = SET FEATURES subcommand required to spin-up after power-up
1 = Power-Up In Standby feature set enabled
86
8:
7:
6:
5:
4:
1 = Removable Media Status Notification feature set enabled
1 = Advanced Power Management feature set enabled
1 = CFA feature set enabled
3:
2:
1:
1 = READ/WRITE DMA QUEUED command supported
1 = DOWNLOAD MICROCODE command supported
0:
Command set/feature default.
15:
14:
13-8:
7:
Shall be cleared to zero
87
Shall be set to one
Reserved
1 = WRITE DMA QUEUED FUA EXT command supported
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5-11
SATA Bus Interface and ATA Commands
Table 5-2 Identify Drive Command Parameters
Word
CONTENT DESCRIPTION
6:
1 = WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands
supported
5:
General Purpose Logging feature set supported
4:
1 = Valid CONFIGURE STREAM command has been executed
1 = Media Card Pass Through Command feature set enabled
1 = Media serial number is valid
87
3:
2:
1:
1 = SMART self-test supported
0:
1 = SMART error logging supported
15:
14:
13:
12:
11:
10:
9:
Reserved
1 = Ultra DMA mode 6 is selected. 0 = Ultra DMA mode 6 is not selected
1 = Ultra DMA mode 5 is selected. 0 = Ultra DMA mode 5 is not selected
1 = Ultra DMA mode 4 is selected. 0 = Ultra DMA mode 4 is not selected
1 = Ultra DMA mode 3 is selected. 0 = Ultra DMA mode 3 is not selected
1 = Ultra DMA mode 2 is selected. 0 = Ultra DMA mode 2 is not selected
1 = Ultra DMA mode 1 is selected. 0 = Ultra DMA mode 1 is not selected
1 = Ultra DMA mode 0 is selected. 0 = Ultra DMA mode 0 is not selected
Reserved
8:
7:
88
6:
1 = Ultra DMA mode 6 and below are supported
1 = Ultra DMA mode 5 and below are supported
1 = Ultra DMA mode 4 and below are supported
1 = Ultra DMA mode 3 and below are supported
1 = Ultra DMA mode 2 and below are supported
1 = Ultra DMA mode 1 and below are supported
1 = Ultra DMA mode 0 is supported
5:
4:
3:
2:
1:
0:
89
90
91
92
Time required for security erase unit completion
Time required for Enhanced security erase completion
Current advanced power management value
Master Password Revision Code
5-12 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
SATA Bus Interface and ATA Commands
Table 5-2 Identify Drive Command Parameters
Word
CONTENT DESCRIPTION
Hardware reset result. The contents of bits (12:0) of this word shall change only
during the execution of a hardware reset
15:
14:
13:
Shall be cleared to zero.
Shall be set to one.
1 = device detected CBLID- above ViH. 0 = device detected CBLID- below
ViL
12-8:
Device 1 hardware reset result. Device 0 shall clear these bits to zero.
Device shall set these bits as follows:
12:
11:
Reserved.
0 = Device 1 did not assert PDIAG-.
1 = Device 1 asserted PDIAG-.
10-9: These bits indicate how Device 1 determined the device number:
00 = Reserved.
01 = a jumper was used.
10 = the CSEL signal was used.
11 = some other method was used or the method is unknown.
93
8:
Shall be set to one.
7-0:
Device 0 hardware reset result. Device 1 shall clear these bits to zero.
Device shall set these bits as follows:
7:
6:
Reserved.
0 = Device 0 does not respond when Device 1 is selected.
1 = Device 0 responds when Device 1 is selected.
5:
0 = Device 0 did not detect the assertion of DASP-.
1 = Device 0 detected the assertion of DASP-
4:
0 = Device 0 did not detect the assertion of PDIAG-.
1 = Device 0 detected the assertion of PDIAG-.
3:
0 = Device 0 failed diagnostics.
1 = Device 0 passed diagnostics.
2-1:
These bits indicate how Device 0 determined the device number:
00 = Reserved.
01 = a jumper was used.
10 = the CSEL signal was used.
11 = some other method was used or the method is unknown.
Shall be set to one.
0:
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5-13
SATA Bus Interface and ATA Commands
Table 5-2 Identify Drive Command Parameters
Word
CONTENT DESCRIPTION
94
15-8:
7-0:
Vendor’s recommended acoustic management value.
Current automatic acoustic management value
95
96
Stream Minimum Request Size
Stream Transfer Time - DMA
Stream Access Latency - DMA
Streaming Performance Granularity
Maximum user LBA for 48-bit Address feature set.
Stream Transfer Time – PIO
97
98-99
100-103
104
105
Stream Access Latency – PIO
Physical sector size
15:
Shall be cleared to zero
14:
Shall be set to one
106
13:
1 = Device has multiple logical sectors per physical sector.
Reserved
12-4:
3-0:
X
2 logical sectors per physical sector
107
Inter-seek delay for ISO-7779 acoustic testing in microseconds
Reserved
108-126
Removable Media Status Notification feature set support
15-2:
1-0:
Reserved
127
00 = Removable Media Status Notification feature set not supported
01 = Removable Media Status Notification feature supported
10 = Reserved
11 = Reserved
5-14 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
SATA Bus Interface and ATA Commands
Table 5-2 Identify Drive Command Parameters
CONTENT DESCRIPTION
Word
Security status
15-9:
8:
Reserved
Security level 0 = High, 1 = Maximum
7-6:
5:
Reserved
1 = Enhanced security erase supported
1 = Security count expired
1 = Security frozen
128
4:
3:
2:
1 = Security locked
1:
1 = Security enabled
1 = Security supported
0:
129-159
160-254
Vendor specific
Reserved
Integrity word
255
15-8:
7-0:
Checksum
Signature
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 5-15
SATA Bus Interface and ATA Commands
5-16 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Service and Support
Chapter 6
SERVICE AND SUPPORT
6.1
GETTING HELP
Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast
to view the model number and serial number of your drive. These numbers can be
used to get help from Maxtor Support, register your drive, and look up information
on the Maxtor website.
as:
• Warranty Services
~ Drive returns (RMS), Warranty Status, Limited Warranty Statement
• Product Support
~ Installation Tutorials, Specifications, Jumper Settings, Installation Guides,
Product Manuals
• Software Downloads
~ Installation Software, Utilities, Diagnostics
• Knowledge Base
~ Troubleshooting information, FAQs, resolved problem database
• Product Index
~ Current and Legacy Maxtor product’s listing
Click on Worldwide Support to access the Knowledge Base, download software
updates, register your drive, and get assistance via e-mail.
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive 6-1
Glossary
BAD BLOCK – A block (usually the size of
A
a sector) that cannot reliably hold data
because of a media flaw or damaged format
markings.
ACCESS – (v) Read, write, or update
information on some storage medium, such
as a disk. (n) One of these operations.
BAD TRACK TABLE – A label affixed to
the casing of a hard disk drive that tells which
tracks are flawed and cannot hold data. The
listing is typed into the low-level formatting
program when the drive is being installed.
Because Maxtor disk drive’s
defect-management scheme handles all such
flaws automatically, there is no need to
concern yourself with bad track tables.
ACCESS TIME – The interval between the
time a request for data is made by the system
and the time the data is available from the
drive. Access time includes the actual seek
time, rotational latency, and command
processing overhead time. See also seek,
rotational latency, and overhead.
ACTUATOR – Also known as the
BIT – Abbreviation for binary digit. A binary
digit may have one of two values—1 or 0.
This contrasts with a decimal digit, which
may have a value from 0 to 9. A bit is one of
the logic 1or logic 0 binary settings that make
up a byte of data. See also byte.
positioner. The internal mechanism that
moves the read/write head to the proper track.
The Maxtor actuator consists of a rotary
voice coil and the head mounting arms. One
end of each head mounting arm attaches to
the rotor with the read/write heads attached at
the opposite end of each arm. As current is
applied to the rotor, it rotates, positioning the
heads over the desired cylinder on the media.
BLOCK – A sector or group of sectors.
BPI – Abbreviation for bits per inch. A
measure of how densely information is
packed on a storage medium. Flux changes
per inch is also a term commonly used in
describing storage density on a magnetic
surface.
ALLOCATION – The process of assigning
particular areas of the disk to particular files.
See also allocation unit.
ALLOCATION UNIT – An allocation unit,
also known as a cluster, is a group of sectors
on the disk that can be reserved for the use of
a particular file.
BUFFER – An area of RAM reserved for
temporary storage of data that is waiting to be
sent to a device that is not yet ready to receive
it. The data is usually on its way to or from
the disk drive or some other peripheral
device.
AVERAGE SEEK TIME – The average
time it takes for the read/write head to move
to a specific location. To compute the average
seek time, you divide the time it takes to
complete a large number of random seeks all
over the disk by the number of seeks
performed.
BUS – The part of a chip, circuit board, or
interface designed to send and receive data.
BYTE – The basic unit of computer memory,
large enough to hold one character of
alphanumeric data. Comprised of eight bits.
See also bit.
C
CACHE – Random-access memory used as a
buffer between the CPU and a hard disk.
Information more likely to be read or
changed is placed in the cache, where it can
be accessed more quickly to speed up general
data flow.
B
BACKUP – A copy of a file, directory, or
volume on a separate storage device from the
original, for the purpose of retrieval in case
the original is accidentally erased, damaged,
or destroyed.
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
G-1
Glossary
CAPACITY – The amount of information
DEDICATED SERVO – A surface separate
from the surface used for data that contains
only disk timing and positioning information
and contains no data.
that can be stored on a disk drive. The data is
stored in bytes, and capacity is usually
expressed in megabytes.
CDB – Command Descriptor Block. The
SCSI structure used to communicate requests
from an initiator (system) to a target (drive).
DEFECT MANAGEMENT – A method
that is implemented to ensure long term data
integrity. Defect management eliminates the
need for user defect maps. This is
CLEAN ROOM – An environmentally
controlled dust-free assembly or repair
facility in which hard disk drives are
assembled or can be opened for internal
servicing.
accomplished by scanning the disk drives at
the factory for defective sectors. Defective
sectors are deallocated prior to shipment. In
addition, during regular use, the drive
continues to scan and compensate for any
new defective sectors on the disk.
CLUSTER – A group of sectors on a disk
drive that is addressed as one logical unit by
the operating system.
DISK – In general, any circular-shaped
data-storage medium that stores data on the
flat surface of the platter. The most common
type of disk is the magnetic disk, which stores
data as magnetic patterns in a metal or
metal-oxide coating. Magnetic disks come in
two forms: floppy and hard. Optical
recording is a newer disk technology that
gives higher capacity storage but at slower
access times.
CONTROLLER – Short form of disk
controller. The chip or complete circuit that
translates computer data and commands into
CONTROLLER CARD – An adapter
holding the control electronics for one or
more hard disks, usually installed in a slot in
the computer.
CPU – Acronym for Central Processing
Unit. The microprocessor chip that performs
the bulk of data processing in a computer.
DISK CONTROLLER – A plug-in board,
or embedded circuitry on the drive, that
passes information to and from the disk. The
Maxtor disk drives all have controllers
embedded on the drive printed-circuit board.
CRC – Acronym for Cyclic Redundancy
Check. An error detection code that is
recorded within each sector and is used to see
whether parts of a string of data are missing
or erroneous.
DISKWARE – The program instructions
and data stored on the disk for use by a
processor.
CYLINDER – On a disk drive that has more
than one recording surface and heads that
move to various tracks, the group of all tracks
located at a given head position. The number
of cylinders times the number of heads equals
the number of tracks per drive.
DMA – Acronym for direct memory access.
A process by which data moves directly
between a disk drive (or other device) and
system memory without passing through the
CPU, thus allowing the system to continue
processing other tasks while the new data is
being retrieved.
D
DRIVE – Short form of disk drive.
DATA SEPARATOR – On a disk drive that
stores data and timing information in an
encoded form, the circuit that extracts the
data from the combined data and clock signal.
DRIVE GEOMETRY – The functional
dimensions of a drive in terms of the number
of heads, cylinders, and sectors per track. See
also logical format.
G-2 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Glossary
FLUX DENSITY – The number of magnetic
E
field patterns that can be stored in a given
length of disk surface. The number is usually
stated as flux changes per inch (FCI), with
typical values in the thousands.
ECC – Acronym for error correction code.
The recording of extra verifying information
encoded along with the disk data. The
controller uses the extra information to check
for data errors, and corrects the errors when
possible.
FLYING HEIGHT – The distance between
the read/write head and the disk surface
caused by a cushion of air that keeps the head
from contacting the media. Smaller flying
heights permit more dense storage of data,
but require more precise mechanical designs.
EMBEDDED SERVO – A timing or
location signal placed on the disk’s surface
on the tracks that also store data. These
signals allow the actuator to fine-tune the
position of the read/write heads.
FORMAT – To write onto the disk surface a
magnetic track pattern that specifies the
locations of the tracks and sectors. This
information must exist on a disk before it can
store any user data. Formatting erases any
previously stored data.
ENCODING – The protocol by which
particular data patterns are changed prior to
being written on the disk surface as a pattern
of On and Off or 1 and 0 signals.
FORMATTED CAPACITY – The amount
of room left to store data on the disk after the
required space has been used to write sector
headers, boundary definitions, and timing
information generated by a format operation.
All Maxtor drive capacities are expressed in
formatted capacity.
EXTERNAL DRIVE – A drive mounted in
an enclosure separate from the PC or
computer system enclosure, with its own
power supply and fan, and connected to the
system by a cable.
F
FORM FACTOR – The physical outer
dimensions of a device as defined by industry
standard. For example, most Maxtor disk
drives use a 3 1/2-inch form factor.
FAT – Acronym for file allocation table. A
data table stored on the outer edge of a disk
that tells the operating system which sectors
are allocated to each file and in what order.
G
FCI – Acronym for flux changes per inch.
See also BPI.
GIGABYTE (GB) – One billion bytes (one
thousand megabytes).
GUIDE RAILS – Plastic strips attached to
the sides of a disk drive mounted in an IBM
AT and compatible computers so that the
drive easily slides into place.
FILE SERVER – A computer that provides
network stations with controlled access to
shareable resources. The network operating
system is loaded on the file server, and most
shareable devices (disk subsystems, printers)
are attached to it. The file server controls
system security and monitors
H
station-to-station communications. A
dedicated file server can be used only as a file
server while it is on the network. A non
dedicated file server can be used
simultaneously as a file server and a
workstation.
HALF HEIGHT – Term used to describe a
drive that occupies half the vertical space of
the original full size 5 1/4-inch drive. 1.625
inches high.
HARD DISK – A type of storage medium
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
G-3
Glossary
that retains data as magnetic patterns on a
disk controller and disk drive, that manages
the exchange of data between the drive and
computer.
rigid disk, usually made of an iron oxide or
alloy over a magnesium or aluminum platter.
Because hard disks spin more rapidly than
floppy disks, and the head flies closer to the
disk, hard disks can transfer data faster and
store more in the same volume.
INTERLEAVE – The arrangement of
sectors on a track. A 1:1 interleave arranges
the sectors so that the next sector arrives at
the read/write heads just as the computer is
ready to access it. See also interleave factor.
HARD ERROR – A repeatable error in disk
data that persists when the disk is reread,
usually caused by defects in the media
surface.
INTERLEAVE FACTOR – The number of
sectors that pass beneath the read/write heads
before the next numbered sector arrives.
When the interleave factor is 3:1, a sector is
read, two pass by, and then the next is read. It
would take three revolutions of the disk to
access a full track of data. Maxtor drives have
an interleave of 1:1, so a full track of data can
be accessed within one revolution of the disk,
thus offering the highest data throughput
possible.
HEAD – The tiny electromagnetic coil and
metal pole piece used to create and read back
the magnetic patterns (write and read
information) on the media.
HIGH-CAPACITY DRIVE – By industry
conventions typically a drive of 1 gigabytes
or more.
HIGH-LEVEL FORMATTING –
Formatting performed by the operating
system’s format program. Among other
things, the formatting program creates the
root directory and file allocation tables. See
also low-level formatting.
INTERNAL DRIVE – A drive mounted
inside one of a computer’s drive bays (or a
hard disk on a card, which is installed in one
of the computer’s slots).
HOME – Reference position track for
re-calibration of the actuator, usually the
outer track (track 0).
K
KILOBYTE (Kb) – A unit of measure
consisting of 1,024 (210) bytes.
HOST ADAPTER – A plug-in board that
forms the interface between a particular type
of computer system bus and the disk drive.
L
LANDING ZONE – A position inside the
disk’s inner cylinder in a non data area
reserved as a place to rest the heads during the
time that power is off. Using this area
prevents the heads from touching the surface
in data areas upon power down, adding to the
data integrity and reliability of the disk drive.
I
LATENCY – The period of time during
which the read/write heads are waiting for the
data to rotate into position so that it can be
accessed. Based on a disk rotation speed of
3,662 rpm, the maximum latency time is 16.4
milliseconds, and the average latency time is
8.2 milliseconds.
INITIALIZE – See low level formatting.
INITIATOR – A SCSI device that requests
another SCSI device to perform an operation.
A common example of this is a system
requesting data from a drive. The system is
the initiator and the drive is the target.
LOGICAL FORMAT – The logical drive
geometry that appears to an AT system BIOS
as defined by the drive tables and stored in
INTERFACE – A hardware or software
protocol, contained in the electronics of the
G-4 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Glossary
CMOS. With an installation program like
Disk Manager, the drive can be redefined to
any logical parameters necessary to adapt to
the system drive tables.
internal functions of the drive and to support
the embedded controller.
MICROSECOND (µs) – One millionth of a
second (.000001 sec.).
LOOK AHEAD – The technique of
buffering data into cache RAM by reading
subsequent blocks in advance to anticipate
the next request for data. The look ahead
technique speeds up disk access of sequential
blocks of data.
MILLISECOND (ms) – One thousandth of
a second (.001 sec.).
MTTF – A basic measure of reliability for
non-repairable systems. It is the mean time
expected until the first failure of a piece of
equipment. MTTF is a statistical value and is
meant to be the mean over a long period of
time and large number of units. For constant
failure rate systems, MTTF is the inverse of
the failure rate. If failure rate is in
LOW-LEVEL FORMATTING –
Formatting that creates the sectors on the
platter surfaces so the operating system can
access the required areas for generating the
file structure. Maxtor drives are shipped with
the low-level formatting already done.
failures/million hours, MTTF = 1,000,200 /
Failure Rate for components with
exponential distributions.
LOW PROFILE – Describes drives built to
the 3 1/2-inch form factor, which are only 1
inch high.
M
MB – See megabyte.
MEDIA – The magnetic film that is
deposited or coated on an aluminum substrate
which is very flat and in the shape of a disk.
The media is overcoated with a lubricant to
prevent damage to the heads or media during
head take off and landing. The media is
where the data is stored inside the disk in the
form of magnetic flux or polarity changes.
MEGABYTE (Mb) – A unit of
measurement equal to 1,024 kilobytes, or
1,048,576 bytes except when referring to disk
storage capacity.
1 MB = 1,000,000 bytes when referring to
disk storage capacity.
See also kilobyte.
MEGAHERTZ – A measurement of
frequency in millions of cycles per second.
MHz – See megahertz.
MICROPROCESSOR – The integrated
circuit chip that performs the bulk of data
processing and controls the operation of all of
the parts of the system. A disk drive also
contains a microprocessor to handle all of the
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
G-5
Glossary
MTTR – Mean Time To Repair. The average
PLATTER – An disk made of metal (or
other rigid material) that is mounted inside a
fixed disk drive. Most drives use more than
one platter mounted on a single spindle
(shaft) to provide more data storage surfaces
in a small package. The platter is coated with
a magnetic material that is used to store data
as transitions of magnetic polarity.
time it takes to repair a drive that has failed
for some reason. This only takes into
consideration the changing of the major
sub-assemblies such as circuit board or sealed
housing. Component level repair is not
included in this number as this type of repair
is not performed in the field.
POH – Acronym for power on hours. The
unit of measurement for Mean Time Between
Failure as expressed in the number of hours
that power is applied to the device regardless
of the amount of actual data transfer usage.
See MTBF.
O
OVERHEAD – The processing time of a
command by the controller, host adapter or
drive prior to any actual disk accesses taking
place.
POSITIONER – See actuator.
OVERWRITE – To write data on top of
existing data, erasing it.
R
OXIDE – A metal-oxygen compound. Most
magnetic coatings are combinations of iron or
other metal oxides, and the term has become
a general one for the magnetic coating on tape
or disk.
RAM – Acronym for random access
memory. An integrated circuit memory chip
which allows information to be stored and
retrieved by a microprocessor or controller.
The information may be stored and retrieved
in any order desired, and the address of one
storage location is as readily accessible as
any other.
P
PARTITION – A portion of a hard disk
devoted to a particular operating system and
accessed as one logical volume by the
system.
RAM DISK – A “phantom disk drive” for
which a section of system memory (RAM) is
set aside to hold data, just as if it were a
number of disk sectors. The access to this
data is extremely fast but is lost when the
system is reset or turned off.
PERFORMANCE – A measure of the speed
of the drive during normal operation. Factors
affecting performance are seek times, transfer
rate and command overhead.
READ AFTER WRITE – A mode of
operation that has the computer read back
each sector on the disk, checking that the data
read back is the same as recorded. This slows
disk operations, but raises reliability.
PERIPHERAL – A device added to a
system as an enhancement to the basic CPU,
such as a disk drive, tape drive or printer.
PHYSICAL FORMAT – The actual
physical layout of cylinders, tracks, and
sectors on a disk drive.
READ VERIFY – A disk mode where the
disk reads in data to the controller, but the
controller only checks for errors and does not
pass the data on to the system.
PLATED MEDIA – Disks that are covered
with a hard metal alloy instead of an
iron-oxide compound. Plated disks can store
greater amounts of data in the same area as a
coated disk.
READ/WRITE HEAD – The tiny
electromagnetic coil and metal pole piece
used to create and read back the magnetic
patterns (write or read information) on the
disk. Each side of each platter has its own
read/write head.
G-6 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Glossary
REMOVABLE DISK – Generally said of
disk drives where the disk itself is meant to be
removed, and in particular of hard disks using
disks mounted in cartridges. Their advantage
is that multiple disks can be used to increase
the amount of stored material, and that once
removed, the disk can be stored away to
prevent unauthorized use.
sector is preceded by ID data known as a
header, which cannot be overwritten.
SEEK – A movement of the disk read/write
head in or out to a specific track.
SERVO DATA – Magnetic markings
written on the media that guide the read/write
heads to the proper position.
RLL – Run Length Limited. A method used
on some hard disks to encode data into
magnetic pulses. RLL requires more
processing, but stores almost 50% more data
per disk than the MFM method.
SERVO SURFACE – A separate surface
containing only positioning and disk timing
information but no data.
SETTLE TIME – The interval between
when a track to track movement of the head
stops, and when the residual vibration and
movement dies down to a level sufficient for
reliable reading or writing.
ROM – Acronym for read only memory.
Usually in the form of an ROM in the
controller that contains programs that can be
accessed and read but not modified by the
system.
SHOCK RATING – A rating (expressed in
Gs) of how much shock a disk drive can
sustain without damage.
ROTARY ACTUATOR – The rotary
actuator replaces the stepper motor used in
the past by many hard disk manufacturers.
The rotary actuator is perfectly balanced and
rotates around a single pivot point. It allows
closed-loop feedback positioning of the
heads, which is more accurate than stepper
motors.
SOFT ERROR – An error in reading data
from the disk that does not recur if the same
data is reread. Often caused by power
fluctuations or noise spikes.
SOFT SECTORED – Disks that mark the
beginning of each sector of data within a
track by a magnetic pattern.
ROTATIONAL LATENCY – The delay
between when the controller starts looking
for a specific block of data on a track and
when that block rotates around to where it can
be read by the read/write head. On the
average, it is half of the time needed for a full
rotation (about 8 ms.).
SPINDLE – The center shaft of the disk upon
which the drive’s platters are mounted.
SPUTTER – A type of coating process used
to apply the magnetic coating to some
high-performance disks. In sputtering, the
disks are placed in a vacuum chamber and the
coating is vaporized and deposited on the
disks. The resulting surface is hard, smooth,
and capable of storing data at high density.
Maxtor disk drives use sputtered thin film
disks.
S
SATA - Acronym for Serial ATA...
SCSI – Acronym for Small Computer System
Interface, an American National Standards
Institute (ANSI) version of Shugart
Associates' SASI interface between the
computer and controller. SCSI has grown in
popularity and is one of the most flexible and
intelligent interfaces available.
STEPPER – A type of motor that moves in
discrete amounts for each input electrical
pulse. Stepper motors used to be widely used
for read/write head positioner, since they can
be geared to move the head one track per step.
Stepper motors are not as fast or reliable as
the rotary voice coil actuators which Maxtor
disk drives use.
SECTOR – A section of space along a track
on the disk, or the data that is stored in that
section. Hard disks most often have sectors
that are 512 data bytes long plus several bytes
overhead for error correcting codes. Each
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
G-7
Glossary
SUBSTRATE – The material the disk platter
U
is made of beneath the magnetic coating.
Hard disks are generally made of aluminum
or magnesium alloy (or glass, for optical
disks) while the substrate of floppies is
usually mylar.
UNFORMATTED CAPACITY – The total
number of bytes of data that could be fit onto
a disk. Formatting the disk requires some of
this space to record location, boundary
definitions, and timing information. After
formatting, user data can be stored on the
remaining disk space, known as formatted
capacity. The size of a Maxtor drive is
expressed in formatted capacity.
SURFACE – The top or bottom side of the
platter which is coated with the magnetic
material for recording data. On some drives
one surface may be reserved for positioning
information.
V
T
VOICE COIL – A type of motor used to
move the disk read/write head in and out to
the right track. Voice-coil actuators work like
loudspeakers with the force of a magnetic
coil causing a proportionate movement of the
head. Maxtor's actuator uses voice-coil
technology, and thereby eliminates the high
stress wearing parts found on stepper motor
type actuators.
THIN FILM – A type of coating, used for
disk surfaces. Thin film surfaces allow more
bits to be stored per disk.
TPI – Acronym for tracks per inch. The
number of tracks or cylinders that are written
in each inch of travel across the surface of a
disk.
TRACK – One of the many concentric
magnetic circle patterns written on a disk
surface as a guide to where to store and read
the data.
W
WEDGE SERVO – The position on every
track that contains data used by the closed
loop positioning control. This information is
used to fine tune the position of the read/write
heads exactly over the track center.
TRACK DENSITY – How closely the
tracks are packed on a disk surface. The
number is specified as tracks per inch (TPI).
WINCHESTER DISKS – Hard disks that
use a technology similar to an IBM model
using Winchester as the code name. These
disks use read/write heads that ride just above
the magnetic surface, held up by the air flow
created by the turning disk. When the disk
stops turning, the heads land on the surface,
which has a specially lubricated coating.
Winchester disks must be sealed and have a
filtration system since ordinary dust particles
are large enough to catch between the head
and the disk.
TRACK TO TRACK SEEK TIME – The
time required for the read/write heads to
move to an adjacent track.
TRANSFER RATE – The rate at which the
disk sends and receives data from the
controller. Drive specifications usually
reference a high number that is the burst
mode rate for transferring data across the
interface from the disk buffer to system
RAM. Sustained data transfer is at a much
lower rate because of system processing
overhead, head switches, and seeks.
WRITE ONCE – In the context of optical
disks, technologies that allow the drive to
store data on a disk and read it back, but not
to erase it.
G-8 Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
Index
A
M
abbreviations 1-1
adapter board 2-4, 3-20
maximum screw torque 3-18
mechanical dimensions 3-1
motherboard 3-20
mounting 3-17
C
mounting dimensions 3-17
mounting holes 3-17
mounting screw clearance 3-18
mounting screws 3-18
MS-DOS 3-26
Cable Select 3-7
cable select (CS) jumper 3-6
clearance 3-19
command descriptions 5-2
connector, IDE 3-11, 3-16
cooling fan requirements 3-19
P
packing assembly 3-2
packing materials 3-2
D
power and AT bus connector 3-10
power and bus interface cables 3-21
power connector 3-9, 3-13
daisy-chain 2-3
daisy-chained 3-6
drive select (DS) jumper 3-7
S
F
shipping container 3-2
faceplate 3-1
floppy drive 3-20
V
H
ventilation 3-19
ventilation requirements 3-17
hardware options 3-5
I
IDE 2-4, 3-9, 3-12
IDE-bus interface 5-1
IDE-bus interface connector 3-11, 3-16
input power connections 3-11, 3-14
interface, IDE-bus 5-1
J
jumper configurations 3-6
jumper locations 3-5
jumper options 3-6
Maxtor QuickView 400/500GB Serial ATA Hard Disk Drive
I-1
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