LG Electronics LG Lifes Good Cell Phone F6 User Manual

Welcome  
Start Guide  
TCS518517.1  
BC  
MBM64096001 (1.0) G Printed in Korea  
TABLE OF CONTENTS  
INTRODUCTION.................................................................... 2  
Your Phone........................................................................... 4  
Getting Started ..................................................................... 6  
Home screen ...................................................................... 11  
Unlock screen..................................................................... 13  
Notification Panel ............................................................... 14  
Call/Messaging .................................................................. 15  
Contacts............................................................................. 16  
Browser/Maps.................................................................... 17  
Camera .............................................................................. 18  
Camcorder ......................................................................... 18  
Google account .................................................................. 19  
Downloading applications................................................... 20  
Email.................................................................................. 21  
QuickMemo ........................................................................ 22  
QSlide 2.0 .......................................................................... 23  
QuickTranslator .................................................................. 24  
Share Files with Android Beam™......................................... 25  
Connect your phone with your computer ............................. 26  
T-Mobile Applications ......................................................... 27  
Accessories........................................................................ 29  
Approved Firmware Versions............................................... 30  
Safety Tips.......................................................................... 30  
Information About Safeguarding Handsets.......................... 31  
Emergency Dialing.............................................................. 32  
Caring For Your Phone ........................................................ 32  
Additional Information ........................................................ 33  
For Your Safety ................................................................... 37  
1
INTRODUCTION  
Support  
This guide provides you with the information you need to  
get started.  
For more information and additional support, please visit  
www.T-Mobile.com/support where you can:  
• Register at My.T-Mobile.com to check your minutes,  
pay your bill, upgrade your phone, and change your  
rate plan.  
• Review your phone’s User Manual and troubleshooting  
FAQs.  
• View the latest troubleshooting solutions in the  
Support Forums or ask a question of your own.  
You can also access account and device information from  
your phone.  
1 From the Home screen, touch  
.
2 Under the Apps tab, touch T-Mobile My Account  
.
2
Service  
If you are a new T-Mobile® customer and your service  
has not yet been activated, call Customer Care at 1-800-  
937-8997 and a T-Mobile Activations representative will  
assist you.  
You will need the following information when activating  
service:  
• Service Agreement and agent code on your  
Agreement.  
• Your name, home address, home phone number, and  
billing address.  
• Your Social Security number, current driver’s license  
number, and date of birth for credit check purposes.  
• Your choice of T-Mobile plan and services (see www.T-  
Mobile.com for latest plan information).  
• Micro SIM serial number and IMEI number (located on  
the box barcode label).  
NOTE  
For business and government accounts, please provide the  
name of your company or government agency, address, and  
tax ID.  
NOTE  
By activating service, you acknowledge that you have read,  
understand, and agree to be bound by each of T-Mobile’s Terms  
and Conditions, and your Service Agreement.  
3
Your Phone  
Front view  
1
2
3
1
2
3
4
5
Earpiece  
Proximity Sensor  
Front Camera Lens  
Menu Key  
Home Key : Return to  
home screen from any  
screen.  
6
Back Key : Return to  
the previous screen.  
Exit an app after  
using it.  
6
5
4
7
8
9
7
8
9
3.5mm Headset Jack  
Microphone(Sub)  
IR(infrared) LED  
10 Microphone(Main)  
11 Charger/Accessory  
Port  
11 10  
4
Side view  
1
2
1
QuickButton Key (Customizable)  
TIP: QuickButton  
Press for quick access to your favorite app.  
2
3
Power/Lock Key  
Volume Keys  
3
Rear view  
1
2
9
8
7
3
4
5
6
1
2
3
4
5
Back Cover  
6
7
8
9
MicroSD Card Slot  
Back Camera Lens  
Flash  
NFC touch point  
Fingertip Cutout  
Battery  
SIM Card Slot  
External Speaker  
5
Getting Started  
Before you start using the phone, you need to insert the  
SIM card and battery.  
Installing the SIM card and battery  
1 Use the fingertip cutout to remove the back cover.  
Fingertip  
Cutout  
2 Insert the Micro SIM card. Make sure the gold contact area  
on the card is facing downwards.  
6
3 Insert the battery.  
4 Place the back cover over the battery compartment and  
press it downwards until it clicks into place.  
To store multimedia files, such as pictures taken using the  
camera, to an SD card, you must insert a memory card  
into your phone.  
7
Installing the memory card  
1 Use the fingertip cutout to remove the back cover.  
Fingertip  
Cutout  
2 Insert the memory card into the slot. Make sure the gold  
contact area is facing downwards.  
NOTE  
The memory card is sold separately.  
Warning!  
Do not insert or remove the memory card without first  
unmounting it using the Storage menu. Otherwise the memory  
card, as well as your phone, may become damaged and the data  
stored on the memory card may get corrupted. To unmount the  
memory card safely, touch  
Unmount SD card OK  
>
Apps tab > Settings Storage  
>
>
>
.
8
Charging your phone  
A rechargeable Li-ion battery is used to power your  
phone.  
A USB Adapter, which is included with your phone,  
is used to charge the battery. Ask your T-Mobile sales  
representative for further details regarding approved  
batteries and chargers.  
Before using your phone for the first time, make sure the  
battery is fully charged. An uncharged battery will fully  
recharge after 3 hours.  
USB Adapter  
USB Cable  
NOTE  
Make sure the battery is installed before connecting the USB  
Adapter. If the battery is not installed and the USB Adapter is  
connected, the phone will not operate properly due to prolonged  
power cycling. Also, removing the battery with the USB Adapter  
connected may damage the device. Please unplug the USB  
Adapter before removing the battery.  
Warning!  
If the touch screen does not function while the phone is in the  
process of charging, it may be due to an unstable power supply.  
As a result, disconnect the USB cable from the device or unplug  
the USB Adapter from the power outlet.  
9
1 Connect the USB Adapter and USB cable (as shown on  
the previous page).  
2 Plug the USB cable (as shown on the next image) into the  
phone’s Charger/Accessory Port.  
NOTE  
The battery must be fully charged initially to improve battery  
lifetime.  
NOTE  
Your phone has an internal antenna. Be careful not to scratch or  
damage this rear area, as that will cause loss of performance.  
When charging your phone with a fully discharged battery, the  
keypad LED will briefly flash indicating charging is occurring  
in a mode designed to prevent battery damage. The blinking  
will stop and normal charging will commence once a sufficient  
minimum charge has been established.  
Internal  
Antenna  
10  
Home screen  
You can customize each screen by adding widgets or  
shortcuts to your favorite applications.  
Adding icons to the Home screen  
Swipe your finger right or left to move through the  
screens. Stop when you get to a screen that you want  
to add items to.  
Touch and hold an empty area in the Home screen.  
Touch the Apps, Downloads, Widgets or Wallpapers  
tabs, then select the item you want to add.  
Touch  
to add the desired icon on the Home  
screen.  
TIP!  
Touch  
to view all of your applications, then touch and hold  
the application you want to add to the Home screen and place it  
on the desired canvas. To delete an application, touch and hold  
it, then drag it to the icon.  
11  
Customizing an application icon on the Home  
screen  
You can edit the icons on the Quick Launch Bar and  
Home screen by creating your own icons with the camera  
or Gallery images.  
1 Touch and hold an application icon until the canvas  
grid is displayed, then release the icon. The editing icon  
appears at the upper right side of the application  
icon.  
2 Touch the editing icon and select the desired icon design.  
- or -  
Touch Create photo icon to use an image from your  
Gallery or take a picture to create an icon.  
12  
Unlock screen  
After a period of inactivity, the screen you are currently  
viewing will be replaced by the lock screen to conserve  
battery power.  
Unlocking the screen  
Press the Power/Lock Key  
.
Slide the screen any direction.  
Setting up the screen timeout duration  
1 From the Home screen, touch the Menu Key  
>
System settings  
.
2 Select Display.  
3 Touch Screen timeout and select the amount of time of  
inactivity after which the screen turns off.  
NOTE  
To lock your screen using the pattern lock feature, touch the  
Menu Key  
lock Pattern. A short tutorial will guide you through the  
process of setting a pattern lock.  
>
System settings  
>
Lock screen Select screen  
>
>
13  
Notification Panel  
Notification icons on the Status Bar report new messages,  
calendar events, alarms, as well as ongoing events. The  
Notifications Panel is displayed when the Status Bar is  
swiped down. You can also access the QSlide apps and  
Quick Settings from this screen.  
<Quick Settings>  
Turning features on/off  
1 Touch and drag the Status Bar downwards to open the  
Notifications Panel.  
2 Touch the Quick Setting’s icons to turn the corresponding  
features on/off.  
To edit the Quick Settings  
Swipe the Quick Settings to the left and touch  
>
.
TIP!  
To preserve battery life, turn off Wi-Fi, Bluetooth and GPS when  
you are not using them.  
14  
Call/Messaging  
It only takes a few taps to make a call or send a message.  
Making a call  
1 From the Home screen, touch  
.
2 Dial the number you want to call or start typing the name  
of the contact.  
3 After the number is entered, touch  
.
Sending a message  
1 From the Home screen, touch  
.
2 Touch  
3 Enter the name or number you want to send the message  
to, or touch to select a number from Call logs,  
to create a new message.  
Contacts, Favorites, or Groups.  
4 Compose your message and touch  
.
NOTE  
To answer an incoming call in locked screen, hold and slide  
icon towards any direction. When the screen is unlocked, you  
just need to touch the  
icon to answer.  
15  
Contacts  
You can automatically synchronize the contacts on the  
phone with any of your online address books or even  
import contacts from another Micro-USIM card. To import/  
export contacts, touch  
>
Import/Export.  
Creating a new contact  
1 To create a new contact, touch and enter the  
contact’s information.  
2 Touch Add another field to see more categories.  
3 Touch Save to save the contact.  
NOTE  
To add a number from a recent call to your contacts, locate the  
number in your Call logs, touch the number. Touch  
>
New  
contact to create a new contact entry or touch Update contact  
to add a new number to existing contacts.  
16  
Browser/Maps  
Use the Web browser to surf the Web with ease. Use Maps  
during a journey to pinpoint your location and check for  
traffic updates on your route.  
Browsing the Web  
1 From the Home screen, touch  
>
.
2 Touch the URL bar at the top of the screen and enter the  
web site address.  
3 Touch  
to navigate to the web site.  
Using Maps  
1 From the Home screen, touch  
>
.
2 The following options are available.  
Touch to search for locations.  
Touch to find directions.  
Touch to search for nearby restaurants, cafes,  
attractions, etc.  
Touch to apply layers, such as traffic, satellite, and  
terrain, to the map.  
17  
Camera  
1 From the Home screen, touch  
>
.
Swap camera  
Voice shutter  
Time catch shot  
Mode switch  
Capture  
Shot mode  
Setting  
Gallery  
Camcorder  
1 From the Home screen, touch  
>
.
Swap camera  
Video size  
Mode switch  
Record  
Live effect  
Flash  
Gallery  
Setting  
Share Photos or Videos  
1 From the home screen, touch  
2 Touch an album.  
>
.
3 Touch  
and then touch the image(s) you wish to share.  
4 Touch Share.  
5 Select how to share and follow the on-screen instructions.  
NOTE  
To access the front-facing camera or camcorder, touch  
.
Touch  
to view and change camera/camcorder settings.  
18  
Google account  
The first time you open the Google application, you need  
to sign in. If you do not have a Google account, you will be  
prompted to create one.  
Creating a Google account  
1 From the home screen, touch  
- or -  
From the Home screen, touch  
>
.
>
>
Accounts &  
sync  
>
ADD ACCOUNT Google.  
>
2 Touch New to start the Gmail setup wizard.  
NOTE  
If you already have an account, touch Existing, enter your  
account information, and touch  
.
3 You then need to follow the setup instructions and enter  
the necessary information to activate the account. Please  
wait while the server creates your account.  
TIP!  
Once you have created your Gmail account, you can access  
Gmail and Google Apps, and use Google’s many services on  
the phone.  
19  
Downloading applications  
Download fun games and useful apps from Play Store.  
Using Play Store  
1 From the Home screen, touch  
>
.
2 Touch a category from the homepage or touch  
to  
search for an app.  
3 Touch Install or the Price button to download an app.  
4 If you agree with the app’s access requirements, touch  
ACCEPT.  
5 The app will be downloaded and installed.  
Managing applications  
1 From the Home screen, touch  
>
>
Apps.  
2 Swipe to the left or right to change to the DOWNLOADED,  
RUNNING, or ALL tab.  
3 Touch an app to view detailed information, uninstall it, or  
stop it from running in the background.  
Moving applications  
To manage the internal storage efficiently, you can move  
applications from phone to the microSD card.  
1 Touch  
>
>
Apps.  
2 Touch the downloaded application and then touch Move  
to SD card.  
TIP!  
To launch a downloaded application, touch  
from the Home  
screen, then touch the Downloads tab and select the desired  
app.  
20  
Email  
You can stay connected with MS Exchange and other  
popular email providers.  
Setting up an account  
1 From the Home screen, touch  
>
.
2 Select an email provider.  
3 Enter your email address and password, then touch Next.  
4 Follow the remaining instructions.  
Sending an email  
1 From the Home screen, touch  
2 Touch  
3 Enter your text. Touch  
>
.
.
to attach a file (if needed).  
to send the email.  
4 Touch  
TIP!  
You can set sound and vibration alerts to notify you when you  
receive a new email. While the Email app is open, touch the  
Menu Key  
>
Settings > touch the desired email account >  
swipe the screen down to the NOTIFICATIONS section.  
21  
QuickMemo  
The QuickMemo feature allows you to create memos and  
capture screen shots.  
1 To access the QuickMemo feature, slide the Status Bar  
downwards and touch  
.
2 Select the desired menu option from Pen type, Color, and  
Eraser. Then create a memo.  
3 Touch  
in the Edit menu to save the memo. To exit  
QuickMemo at any time, touch the Back Key  
.
TIP!  
Touch to overlay the current memo on the screen and use the  
phone continuously. Touch to select if you want to use the  
current screen or a note image as the background. Touch  
to  
share the memo with others via any of the available applications.  
NOTE  
You can also access QuickMemo by quickly pressing the  
QuickButton Key. (When default app is QuickMemo.)  
22  
QSlide 2.0  
The QSlide 2.0 feature enables an overlay on your  
phone’s display for easy multi-tasking.  
1 Open the Notifications Panel and touch the desired app  
from the QSlide apps section.  
- or -  
While using an application that supports QSlide 2.0,  
touch . The function will be displayed continuously  
as a small window on your screen.  
OR  
2 The following options are available.  
Touch to return to full  
window view.  
Slide to adjust  
transparency.  
Touch to exit the QSlide  
2.0 function.  
NOTE  
The QSlide 2.0 feature can support up to two windows at the  
same time.  
23  
QuickTranslator  
Simply aim the camera of your smartphone at the foreign  
sentence you want to understand. You can get the real-  
time translation anywhere and anytime.  
You can buy additional dictionaries for offline translation  
from the Play Store.  
1 From the Home screen, touch  
>
.
2 Touch Word, Line or Block.  
3 Select the desired languages at the top of the screen.  
4 Aim the phone at the text you want to translate and hold it  
for a few seconds until the translation is complete.  
QuickTranslator options  
Home language  
Destination language  
Translation of word  
Translation of sentence  
(Per Line only)  
Translation of block  
Flash  
NOTE  
Only one dictionary is provided free of charge. Additional  
dictionaries must be purchased.  
NOTE  
There may be a difference in the rate of recognization  
depending on the size, font, color, brightness and angle of the  
letters that need to be translated.  
24  
Share Files with Android Beam™  
Android Beam uses Near Field Communication (NFC)  
to quickly and easily share files such as browser pages,  
contacts, images, and music with another NFC-capable  
device.  
1 Before you begin, make sure NFC  
and Android  
Beam are enabled on your phone.  
2 With the content you want to send on the screen, place  
your phone back to back with another NFC-capable  
device to activate data exchange.  
3 Touch the content to send it.  
NOTE  
To turn NFC and Android Beam on or off, swipe down from the  
top of the screen and touch  
>
Share & Connect.  
25  
Connect your phone with your  
computer  
By connecting your phone to a PC, you can transfer data  
to and from directly.  
Transferring music, photos and videos using  
Media sync (MTP) mode  
1 Connect the phone to your PC using the USB cable.  
2 Select the Media sync (MTP) option on the USB  
connection type screen.  
3 Your phone will appear as another hard drive on your  
computer. Click on the drive to view it. Copy the files from  
your PC to the drive folder.  
4 When you’re finished transferring files, swipe the Status  
Bar down and touch USB connected > Charge only. You  
may now safely unplug your device.  
26  
T-Mobile Applications  
Visual Voicemail  
The Visual Voicemail application allows users to view  
a list of people who left voicemail messages on your  
phone. You can listen to your message without being  
limited by the date.  
1 From the Home screen, touch  
>
.
2 A list of the voicemail messages will be displayed.  
Important!  
If this is the first time accessing Visual Voicemail, you may be  
prompted to enter a new PIN code and touch Next to activate  
Visual Voicemail.  
NOTE  
To use your phone’s Visual Voicemail capability, you must have  
the Visual Voicemail service added to your rate plan.  
3 Touch an on-screen voicemail message to play it.  
T-Mobile Name ID  
Name ID is a feature that you can purchase for an  
additional monthly charge that lets you modify the  
on-screen Caller ID information. Name ID identifies  
unknown callers by Name, City, and State.  
1 From the Home screen, touch  
>
.
2 Choose an on-screen option.  
27  
T-Mobile TV  
This application lets you watch live TV and Video on  
Demand on your phone.  
1 From the Home screen, touch  
>
. The T-Mobile  
Terms and Conditions page will be shown.  
2 Touch Accept if you accept the Terms and Conditions.  
– or –  
Touch Exit to close the application.  
3 Set your location settings.  
4 Touch any of the available categories to begin viewing.  
NOTE  
T-Mobile TV must be configured over network before first use.  
30-days free offer is available for a limited time and subject  
to change. Unsubscribe during the first 30 days to avoid any  
charges; access to free content will remain available. See  
T-Mobile TV app for details. Qualifying service and/or Wi-Fi  
connection required.  
28  
Accessories  
Whether you want a charger, a fashionable carrying case,  
a Bluetooth headset, or you just want to browse for fun  
extras, T-Mobile is the place to shop for all your phone  
accessories. Here are a few examples…  
Portable Battery Pack  
Headset  
MicroUSB Car Charger  
To purchase accessories for your phone, visit T-Mobile.  
com, call 1.800.204.2449, or visit your nearest T-Mobile  
store.  
Accessory selection subject to change and may vary by  
location.  
29  
Approved Firmware Versions  
This device will only operate with firmware versions that  
have been approved for use by T-Mobile and the device  
manufacturer. If unauthorized firmware is placed on the  
device it will not function.  
Safety Tips  
Consider device compatibility  
If you have a pacemaker or hearing aid, check with your  
doctor to make sure it is safe for you to use a cell phone.  
In some cases, cellular radio frequencies can disrupt the  
performance of other electronic equipment. If you have  
questions about the interaction between your phone  
and any other piece of electronic equipment, ask the  
equipment manufacturer.  
Drive safely  
When you are driving, T-Mobile encourages you to use  
your phone in a safe and sensible manner. Here are a  
few tips:  
• Assess road conditions before answering your phone.  
Your safety is more important than any call.  
• Prepare your hands-free headset, if you have one, or  
turn on your speakerphone, before you  
start moving.  
• Keep your phone close. If it rings and you discover it’s  
in the back seat, do NOT crawl over the seat to answer  
it while driving.  
30  
• Pre-program frequently used numbers into your phone  
for easy, one-touch dialing.  
• Remember that laws prohibiting or restricting the use  
of a cell phone while driving may apply in your area.  
Information About Safeguarding  
Handsets  
T-Mobile encourages customers to take appropriate  
measures to secure their handsets and invites them to  
take advantage of the features available on this handset  
to help secure it from theft and/or other unauthorized  
access and use. This handset has a locking function (e.g.,  
user-defined codes or patterns) that can serve as a first  
line of defense against unauthorized use or access to  
stored information. Preloaded security applications that  
allow customers to track or locate misplaced devices can  
be found on several T-Mobile devices. Remote locking  
and wiping capabilities are also available to T-Mobile  
customers that have elected to subscribe to the Mobile  
Security service offered by our partner, Assurant, along  
with insurance to help replace lost or stolen devices.  
Lost or stolen devices should be immediately reported to  
T-Mobile so that proper measures can be taken to protect  
PrivacyResources.aspx  
NOTE  
Mobile Security is not an insurance product.  
31  
Emergency Dialing  
Although all phones are equipped with 9-1-1 emergency  
calling, this phone may or may not permit its location to  
be approximated during a 9-1-1 call.*  
* Availability of this feature depends on upgrades to the (a)  
wireless network and (b) 9-1-1 calling system that are required  
to be installed by the local 9-1-1 response agency or public  
safety answering point (PSAP); these upgrades may not be  
available everywhere within our wireless coverage area or your  
roaming area. This approximation of the phone’s location and  
the transmittal of location information are subject to emergency  
situations, transmission limits, network problems/limitations,  
interconnecting carrier problems, your phone, buildings/tunnels,  
signal strength and atmospheric/topographical conditions, and  
may be curtailed, interrupted, dropped or refused. The phone’s  
approximate location is transmitted to the local 9-1-1 response  
agency or PSAP while the call is in progress; this approximation  
is intended solely to aid the PSAP in dispatching emergency  
assistance or to limit the search area for emergency services  
personnel. You should not rely solely on a phone for essential  
communications (such as a medical or other emergency).  
Please see T-Mobile’s Terms and Conditions and Privacy Policy  
for additional service restrictions and details.  
Caring For Your Phone  
Your phone is a complex electronic device; think of it as a  
mini-computer. Here are some tips to help you extend the  
life of your new device:  
Do not get your device wet. Water will damage your  
phone and accessories. Even a small amount of moisture  
can cause damage.  
Protect your phone’s touch screen. Your phone’s touch  
screen is delicate. Guard against scratches by using a  
screen protector or by keeping it in a protective case.  
32  
Use the original manufacturer’s batteries and  
accessories. Non-approved batteries and accessories  
can harm you and damage your phone.  
Do not use damaged accessories. Do not attempt to  
charge your phone if the charger has received a sharp  
blow, been dropped, or is otherwise damaged; doing so  
may damage your phone. If your charger or any other  
accessory is damaged, replace it or take it to a qualified  
service dealer.  
Additional Information  
Use of some content or features may incur separate,  
additional charges, require qualifying service and/or  
access to a Wi-Fi connection.  
Wi-Fi: Device will not transition between Wi-Fi and the  
cellular network. Devices using wireless connections may  
be vulnerable to unauthorized attempts to access data  
and software stored on the device. Plan data allotment  
applies to use by connected devices sharing Wi-Fi. Use  
of connected devices subject to T-Mobile Terms and  
Conditions.  
Mobile Security: Capable phone required; technical  
limitations may prevent certain features (e.g., LOCK) from  
working on certain phones. For a list of eligible devices,  
location history features of Mobile Security can cause  
your phone’s battery life to diminish more quickly. Device  
must be powered on, have text messaging capability,  
and be within the T-Mobile coverage area for Mobile  
33  
Security features to function. Data usage applies for  
download and use of Mobile Security. As with other  
software, Mobile Security may be disabled or uninstalled  
by other applications, software, devices or hacking. In  
this event the protective features of Mobile Security may  
not function properly. In addition, even though installed,  
Mobile Security may not function properly due to other  
prior installed software on your device.  
Messaging/Data: You will be charged for all messaging  
and data sent by or to you through the network,  
regardless of whether or not data is received. Character  
length/file size of messages/attachments may be  
limited. T-Mobile is not liable for content of messages/  
attachments or for any failures, delays or errors in any  
T-Mobile generated alerts or notifications. Your data  
session, plan, or service may be slowed, suspended,  
terminated, or restricted if you use your service in a  
way that interferes with or impacts our network or ability  
to provide quality service to other users, if you roam  
for a significant portion of your usage, or if you use a  
disproportionate amount of bandwidth during a billing  
cycle. You may not use your plan or device for prohibited  
uses.  
Downloads/Applications: T-Mobile is not responsible for  
any third party content or Web site you may be able to  
access using your phone. Additional charges may apply;  
not all downloads available on all phones. You obtain  
no rights in downloads; duration of use may be limited  
and downloads may be stored solely for use with your  
phone. T-Mobile is not responsible for any download lost  
34  
due to your error. T-Mobile is not responsible for Apps,  
including download, installation, use, transmission failure,  
interruption or delay, third party advertisements you may  
encounter while using an App, alterations any App may  
make to the functionality of your device, including any  
changes that may affect your T-Mobile plan, service,  
or billing or any content or website you may be able to  
,
access through an App.  
Hearing Aid Compatibility: This phone has been tested  
and rated for use with hearing aids for some of the  
wireless technologies that it uses. However, there may  
be some newer wireless technologies used in this phone  
that have not been tested yet for use with hearing aids.  
It is important to try the different features of this phone  
thoroughly and in different locations, using your hearing  
aid or cochlear implant, to determine if you hear any  
interfering noise. Consult your service provider or the  
manufacturer of this phone for information on hearing  
aid compatibility. If you have questions about return or  
exchange policies, consult your service provider or phone  
retailer.  
Device, screen and accessory images simulated.  
See brochures and Terms and Conditions (including  
arbitration provision) at T-Mobile.com, for rate plan  
information, charges for features and services, and  
restrictions and details, including important limitations  
on availability and reliability of 9-1-1 emergency service  
when using Wi-Fi calling  
.
The Bluetooth® word mark and logo are owned by the  
Bluetooth SIG, Inc. and are used by T-Mobile under  
35  
license T-Mobile and the magenta color are registered  
trademarks of Deutsche Telekom AG. The Visual  
Voicemail and T-Mobile TV icons are trademarks, of  
T-Mobile USA, Inc. Android, Google, Google Play Store,  
Google Maps, and Gmail are trademarks of Google Inc.  
©2013 T-Mobile USA, Inc.  
36  
For Your Safety  
Safety Information  
Please read and observe the following information  
for safe and proper use of your phone and to prevent  
damage.  
WARNING!  
This product contains chemicals known to the State of California  
to cause cancer and birth defects or reproductive harm. Wash  
hands after handling.  
Caution  
Violation of the instructions may cause minor or serious damage  
to the product.  
• Do not disassemble or open crush, bend or deform,  
puncture or shred.  
• Repairs under warranty, at LG’s option, may include  
replacement parts or boards that are either new or  
reconditioned, provided that they have functionality  
equal to that of the parts being replaced.  
• Do not modify or remanufacture, attempt to insert  
foreign objects into the battery, immerse or expose to  
water or other liquids, expose to fire, explosion or other  
hazard.  
• Only use the battery for the system for which it is  
specified.  
• Only use the battery with a charging system that has  
been qualified with the system per this standard. Use  
of an unqualified battery or charger may present a risk  
of fire, explosion, leakage, or other hazard.  
• Do not short circuit a battery or allow metallic  
conductive objects to contact battery terminals.  
37  
• Replace the battery only with another battery that  
has been qualified with the system per this standard,  
IEEE-Std-1725-200x. Use of an unqualified battery  
may present a risk of fire, explosion, leakage or other  
hazard.  
• Promptly dispose of used batteries in accordance with  
local regulations.  
• Battery usage by children should be supervised.  
• Avoid dropping the phone or battery. If the phone or  
battery is dropped, especially on a hard surface, and  
the user suspects damage, take it to a service center  
for inspection.  
• Improper battery use may result in a fire, explosion or  
other hazard.  
• For those host devices that utilize a USB port as a  
charging source, the host device’s user manual shall  
include a statement that the phone shall only be  
connected to products that bear the USB-IF logo or  
have completed the USB-IF compliance program.  
Charger and Adapter Safety  
• The charger and adapter are intended for indoor use  
only.  
• Insert the battery pack charger vertically into the wall  
power socket.  
• Unplug the power cord and charger during lightning  
storms to avoid electric shock or fire.  
• Use the correct adapter for your phone when using the  
battery pack charger abroad.  
38  
Battery Information and Care  
• Please read the manual of proper installation and  
removal of the battery.  
• Please read the manual of specified charger about  
charging method.  
• Do not damage the power cord by bending, twisting,  
or heating. Do not use the plug if it is loose as it may  
cause electric shock or fire.  
Do not place any heavy items on the power cord.  
Do not allow the power cord to be crimped as it may  
cause electric shock or fire.  
• Unplug the power cord prior to cleaning your phone,  
and clean the power plug pin when it’s dirty. When  
using the power plug, ensure that it’s firmly connected.  
If not, it may cause excessive heat or fire. If you put  
your phone in a pocket or bag without covering the  
receptacle of the phone (power plug pin), metallic  
articles (such as a coin, paperclip or pen) may short-  
circuit the phone. Short-circuit of the terminal may  
damage the battery and cause an explosion. Always  
cover the receptacle when not in use.  
• Recharge the battery after long periods of non-use to  
maximize battery life. Battery life will vary due to usage  
pattern and environmental conditions.  
• Never store your phone in temperature less than -4 °F  
or greater than 122 °F.  
• Charging temperature range is between 32 °F  
and 113 °F. Do not charge the battery out of  
recommended temperature range. Charging out of  
recommended range might cause the generating heat  
39  
or serious damage of battery. And also, it might cause  
the deterioration of battery’s characteristics and cycle  
life.  
• Do not use or leave the battery under the blazing sun  
or in heated car by sunshine. The battery may generate  
heat, smoke or flame. And also, it might cause the  
deterioration of battery’s characteristics or cycle life.  
• The battery pack has protection circuit to avoid the  
danger. Do not use near places that can generate  
static electricity more than 100V which could damage  
the protection circuit. Damaged protection circuits may  
generate smoke, rupture or ignite.  
• When using the battery for the first time, if it emits  
a bad smell, you see rust on it, or anything else  
abnormal, do not use the equipment and bring the  
battery to the shop which it was bought.  
• Keep batteries away from babies and small children.  
If children use the battery, their parents or legal  
guardians are responsible for supervising and teaching  
them about the safe handling of batteries and how to  
use batteries according to the manual with care.  
• If liquid from the battery rubs against skin or  
clothing, wash with fresh water. It may cause the skin  
inflammation. Remove and do not use the battery. Be  
careful that children do not swallow any parts (such as  
earphone, connection parts of the phone, etc.). This  
could cause asphyxiation or suffocation resulting in  
serious injury or death.  
• Do not handle the phone with wet hands while it is  
being charged. It may cause an electric shock or  
seriously damage your phone.  
40  
• Do not place or answer calls while charging the phone  
as it may short-circuit the phone and/or cause electric  
shock or fire.  
• Do not use harsh chemicals (such as alcohol, benzene,  
thinners, etc.) or detergents to clean your phone. This  
could cause a fire.  
• Always unplug the charger from the wall socket after  
the phone is fully charged to save unnecessary power  
consumption of the charger.  
Care and Maintenance  
Your mobile device is a product of superior design  
and craftsmanship and should be treated with care.  
The suggestions below will help you fulfill any warranty  
obligations and allow you to enjoy this product for many  
years:  
Keep your Mobile Device away from:  
Liquids of any kind  
Keep the mobile device dry. Precipitation, humidity,  
and liquids contain minerals that will corrode electronic  
circuits. If the mobile device does get wet, do not  
accelerate drying with the use of an oven, microwave, or  
dryer, because this may damage the mobile device and  
could cause a fire or explosion.  
Do not use the mobile device with a wet hand.  
Doing so may cause an electric shock to you or damage  
to the mobile device.  
Extreme heat or cold  
Avoid temperatures below 0°C / 32°F or above 45°C  
/ 113°F.  
41  
Microwaves  
Do not try to dry your mobile device in a microwave oven.  
Doing so may cause a fire or explosion.  
Dust and dirt  
Do not expose your mobile device to dust, dirt, or sand.  
Sunscreen lotion  
Do not expose or wear your device to any liquid like  
sunscreen lotion.  
Doing so may cause your device to or damage to the  
mobile device.  
Cleaning solutions  
Do not use harsh chemicals, cleaning solvents, or strong  
detergents to clean the mobile device.  
Wipe it with a soft cloths lightly dampened in a mild soap-  
and-water solution.  
Shock or vibration  
Do not drop, knock, or shake the mobile device.  
Rough handling can break internal circuit boards.  
Paint  
Do not paint the mobile device. Paint can clog the  
device’smoving parts or ventilation openings and prevent  
proper operation.  
General Notice  
• An emergency call can be made only within a service  
area. For an emergency call, make sure that you are  
within a service area and that the phone is turned on.  
• Do not place items containing magnetic components  
such as a credit card, phone card, bank book, or  
42  
subway ticket near your phone. The magnetism of the  
phone may damage the data stored in the magnetic  
strip.  
Talking on your phone for a long period of time may  
reduce call quality due to heat generated during use.  
• When the phone is not used for a long period time,  
store it in a safe place with the power cord unplugged.  
• Using the phone in proximity to receiving equipment  
(i.e., TV or radio) may cause interference to the phone.  
• Do not use the phone if the antenna is damaged. If a  
damaged antenna contacts skin, it may cause a slight  
burn. Please contact an LG Authorized Service Center  
to replace the damaged antenna.  
• The data saved in your phone might be deleted due  
to careless use, repair of the phone, or upgrade of  
the software. Please backup your important phone  
numbers. (Ringtones, text messages, voice messages,  
pictures, and videos could also be deleted.) The  
manufacturer is not liable for damage due to the loss  
of data.  
• When you use the phone in public places, set the  
ringtone to vibration so you don’t disturb others.  
• Do not turn your phone on or off when putting it to  
your ear.  
• Your phone is an electronic device that generates heat  
during normal operation. Extremely prolonged, direct  
skin contact in the absence of adequate ventilation  
may result in discomfort or minor burns. Therefore, use  
care when handling your phone during or immediately  
after operation.  
43  
Use accessories, such as earphones and headsets, with  
caution. Ensure that cables are tucked away safely and  
do not touch the antenna unnecessarily.  
Part 15.19 statement  
This device complies with part 15 of FCC rules.  
Operation is subject to the following two conditions: (1)  
This device may not cause harmful interference, and  
(2) this device must accept any interference received,  
including interference that causes undesired operation.  
Part 15.21 statement  
Any changes or modifications not expressly approved  
by the manufacturer could void the user’s authority to  
operate the equipment.  
Part 15.105 statement  
This equipment has been tested and found to comply  
with the limits for a class B digital device, pursuant to Part  
15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in  
a residential installation. This equipment generates  
uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions,  
may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not  
occur in a particular installation. if this equipment does  
cause harmful interference or television reception, which  
can be determined by turning the equipment off and on,  
the user is encouraged to try to correct the interference  
by one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
44  
• Increase the separation between the equipment and  
receiver.  
• Connect the equipment into an outlet on a circuit  
different from that to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV  
technician for help.  
FCC RF Exposure Information  
WARNING!  
Read this information before operating the phone.  
In August 1996, the Federal Communications  
Commission (FCC) of the United States, with its action  
in Report and Order FCC 96-326, adopted an updated  
safety standard for human exposure to Radio Frequency  
(RF) electromagnetic energy emitted by FCC regulated  
transmitters. Those guidelines are consistent with  
the safety standard previously set by both U.S. and  
international standards bodies. The design of this phone  
complies with the FCC guidelines and these international  
standards.  
Bodily Contact During Operation  
This device was tested for typical use with the back of  
the phone kept 0.39 inches (1 cm) from the body. To  
comply with FCC RF exposure requirements, a minimum  
separation distance of 0.39 inches (1 cm) must be  
maintained between the user’s body and the back of the  
phone. Third-party belt-clips, holsters, and Micro SIMilar  
accessories containing metallic components may not be  
used. Avoid the use of accessories that cannot maintain  
0.39 inches (1 cm) distance between the user’s body  
and the back of the phone and have not been tested for  
compliance with FCC RF exposure limits.  
45  
Vehicle-Mounted External Antenna  
(Optional, if available.)  
To satisfy FCC RF exposure requirements, keep 8 inches  
(20 cm) between the user / bystander and vehicle-  
mounted external antenna. For more information about  
Caution  
Use only the supplied antenna. Use of unauthorized  
antennas (or modifications to the antenna) could impair  
call quality, damage the phone, void your warranty and/or  
violate FCC regulations.  
Don’t use the phone with a damaged antenna. A  
damaged antenna could cause a minor skin burn.  
Contact your local dealer for a replacement antenna.  
Consumer Information About Radio Frequency  
Emissions  
Your wireless phone, which contains a radio transmitter  
and receiver, emits radio frequency energy during  
use. The following consumer information addresses  
commonly asked questions about the health effects of  
wireless phones.  
Are wireless phones safe?  
Scientific research on the subject of wireless phones  
and radio frequency (“RF”) energy has been conducted  
worldwide for many years, and continues. In the United  
States, the Food and Drug Administration (“FDA”) and  
the Federal Communications Commission (“FCC”) set  
policies and procedures for wireless phones. The FDA  
issued a website publication on health issues related  
to cell phone usage where it states, “The scientific  
46  
community at large … believes that the weight of scientific  
evidence does not show an association between  
exposure to radiofrequency (RF) from cell phones and  
adverse health outcomes. Still the scientific community  
does recommend conducting additional research to  
address gaps in knowledge. That research is being  
conducted around the world and FDA continues to  
monitor developments in this field. You can access the  
“C” in the subject index, select Cell Phones > Research).  
You can also contact the FDA toll-free at (888) 463-6332  
or (888) INFO-FDA. In June 2000, the FDA entered into  
a cooperative research and development agreement  
through which additional scientific research is being  
conducted. The FCC issued its own website publication  
stating that “there is no scientific evidence that proves  
that wireless phone usage can lead to cancer or a variety  
of other problems, including headaches, dizziness or  
memory loss.”  
rfsafety or through the FCC at (888) 225-5322 or (888)  
CALL-FCC.  
What does “SAR” mean?  
In 1996, the FCC, working with the FDA, the U.S.  
Environmental Protection Agency, and other agencies,  
established RF exposure safety guidelines for wireless  
phones in the United States. Before a wireless phone  
model is available for sale to the public, it must be tested  
by the manufacturer and certified to the FCC that it does  
not exceed limits established by the FCC. One of these  
limits is expressed as a Specific Absorption Rate, or  
47  
“SAR.” SAR is a measure of the rate of absorption of RF  
energy in the body. Tests for SAR are conducted with the  
phone transmitting at its highest power level in all tested  
frequency bands. Since 1996, the FCC has required that  
the SAR of handheld wireless phones not exceed 1.6  
watts per kilogram, averaged over one gram of tissue.  
Although the SAR is determined at the highest power  
level, the actual SAR value of a wireless phone while  
operating can be less than the reported SAR value. This  
is because the SAR value may vary from call to call,  
depending on factors such as proximity to a cell site,  
the proximity of the phone to the body while in use, and  
the use of hands-free devices. Before a phone model  
is available for sale to the public, it must be tested and  
certified to the FCC that it does not exceed the limit  
established by the government-adopted requirement  
for safe exposure. The tests are performed in positions  
and locations (e.g., at the ear and worn on the body) as  
required by the FCC for each model.  
The highest SAR value for this model phone when  
tested for use at the ear is 0.98 W/kg and when worn  
on the body, as described in this user guide, is 1.28  
W/kg (body-worn measurements differ among phone  
models, depending upon available accessories and FCC  
requirements).  
While there may be differences between SAR levels of  
various phones and at various positions, they all meet the  
government requirement for safe exposure.  
The FCC has granted an Equipment Authorization for  
this model phone with all reported SAR levels evaluated  
as in compliance with the FCC RF emission guidelines.  
SAR information on this model phone is on file with the  
48  
FCC and can be found under the Display Grant section of  
ID ZNFD500.  
For more information about SARs, see the FCC’s OET  
Engineering_Technology/Documents/bulletins or visit  
the Cellular Telecommunications Industry Association  
cfm/AID/10371. You may also wish to contact the  
manufacturer of your phone.  
Can I minimize my RF exposure?  
If you are concerned about RF, there are several Micro  
SIMple steps you can take to minimize your RF exposure.  
You can, of course, reduce your talk time. You can place  
more distance between your body and the source of  
the RF, as the exposure level drops off dramatically with  
distance. The FDA/FCC website states that “hands-free  
kits can be used with wireless phones for convenience  
and comfort. These systems reduce the absorption of  
RF energy in the head because the phone, which is the  
source of the RF emissions, will not be placed against the  
head. On the other hand, if the phone is mounted against  
the waist or other part of the body during use, then that  
part of the body will absorb more RF energy. Wireless  
phones marketed in the U.S. are required to meet safety  
requirements regardless of whether they are used against  
the head or against the body. Either configuration should  
result in compliance with the safety limit.” Also, if you use  
your wireless phone while in a car, you can use a phone  
with an antenna on the outside of the vehicle. You should  
also read and follow your wireless phone manufacturer’s  
instructions for the safe operation of your phone.  
49  
Do wireless phones pose any special risks to  
children?  
The FDA/FCC website states that “the scientific  
evidence does not show a danger to users of wireless  
communication devices, including children.” The FDA/  
FCC website further states that “some groups sponsored  
by other national governments have advised that children  
be discouraged from using wireless phones at all”. For  
example, the Stewart Report from the United Kingdom  
[“UK”] made such a recommendation in December 2000.  
In this report a group of independent experts noted that  
no evidence exists that using a cell phone causes brain  
tumors or other ill effects. [The UK’s] recommendation to  
limit cell phone use by children was strictly precautionary;  
it was not based on scientific evidence that any health  
hazard exists. A copy of the UK’s leaflet is available at  
to: NRPB, Chilton, Didcot, Oxon OX11 ORQ, United  
Kingdom. Copies of the UK’s annual reports on mobile  
Parents who wish to reduce their children’s RF exposure  
may choose to restrict their children’s wireless phone use.  
Where can I get further information about RF  
emissions?  
For further information, see the following additional  
resources (websites current as of April 2005):  
U.S. Food and Drug Administration  
FDA Consumer magazine  
November-December 2000  
50  
Telephone: (888) INFO-FDA  
Cell Phones > Research.)  
U.S. Federal Communications Commission  
445 12th Street, S.W.  
Washington, D.C. 20554  
Telephone: (888) 225-5322  
Independent Expert Group on Mobile Phones  
Royal Society of Canada Expert Panels on  
Potential Health Risks of Radio Frequency  
Fields from Wireless Telecommunication  
Devices  
283 Sparks Street  
Ottawa, Ontario K1R 7X9  
Canada  
Telephone: (613) 991-6990  
World Health Organization  
Avenue Appia 20  
1211 Geneva 27  
Switzerland  
Telephone: 011 41 22 791 21 11  
International Commission on Non-Ionizing  
Radiation Protection  
c/o Bundesamt fur Strahlenschutz  
51  
Ingolstaedter Landstr. 1  
85764 Oberschleissheim  
Germany  
Telephone: 011 49 1888 333 2156  
American National Standards Institute  
1819 L Street, N.W., 6th Floor  
Washington, D.C. 20036  
Telephone: (202) 293-8020  
National Council on Radiation Protection and  
Measurements  
7910 Woodmont Avenue, Suite 800  
Bethesda, MD 20814-3095  
Telephone: (301) 657-2652  
Engineering in Medicine and Biology Society,  
Committee on Man and Radiation (COMAR)  
of the Institute of Electrical and Electronics  
Engineers  
TIA Safety Information  
The following is the complete TIA Safety Information for  
wireless handheld phones.  
Exposure to Radio Frequency Signal  
Your wireless handheld portable phone is a low power  
radio transmitter and receiver. When ON, it receives and  
52  
sends out Radio Frequency (RF) signals.  
In August, 1996, the Federal Communications  
Commissions (FCC) adopted RF exposure guidelines  
with safety levels for handheld wireless phones. Those  
guidelines are consistent with the safety standards  
previously set by both U.S. and international standards  
bodies:  
ANSI C95.1 (1992) *  
NCRP Report 86 (1986)  
ICNIRP (1996)  
* American National Standards Institute; National Council  
on Radiation Protection and Measurements; International  
Commission on Non-Ionizing Radiation Protection  
Those standards were based on comprehensive and  
periodic evaluations of the relevant scientific literature.  
For example, over 120 scientists, engineers, and  
physicians from universities, government health agencies,  
and industry reviewed the available body of research to  
develop the ANSI Standard (C95.1).  
The design of your phone complies with the FCC  
guidelines (and those standards).  
Antenna Care  
Use only the supplied or an approved replacement  
antenna. Unauthorized antennas, modifications, or  
attachments could damage the phone and may violate  
FCC regulations.  
Phone Operation  
NORMAL POSITION: Hold the phone as you would any  
other telephone with the antenna pointed up and over  
your shoulder.  
53  
Tips on Efficient Operation  
For your phone to operate most efficiently:  
Don’t touch the antenna unnecessarily when the phone  
is in use. Contact with the antenna affects call quality and  
may cause the phone to operate at a higher power level  
than otherwise needed.  
Electronic Devices  
Most modern electronic equipment is shielded from RF  
signals. However, certain electronic equipment may not  
be shielded against the RF signals from your wireless  
phone.  
Pacemakers  
The Health Industry Manufacturers Association  
recommends that a minimum separation of six (6) inches  
be maintained between a handheld wireless phone and  
a pacemaker to avoid potential interference with the  
pacemaker. These recommendations are consistent with  
the independent research by and recommendations of  
Wireless Technology Research.  
Persons with pacemakers:  
• Should ALWAYS keep the phone more than six (6)  
inches from their pacemaker when the phone is turned  
ON;  
• Should not carry the phone in a breast pocket;  
• Should use the ear opposite the pacemaker to  
minimize the potential for interference;  
• Should turn the phone OFF immediately if there is any  
reason to suspect that interference is taking place.  
54  
Hearing Aids  
Some digital wireless phones may interfere with some  
hearing aids. In the event of such interference, you may  
want to consult your service provider (or call the customer  
service line to discuss alternatives).  
Other Medical Devices  
If you use any other personal medical device, consult  
the manufacturer of your device to determine if it is  
adequately shielded from external RF energy. Your  
physician may be able to assist you in obtaining this  
information.  
Health Care Facilities  
Turn your phone OFF in health care facilities when any  
regulations posted in these areas instruct you to do so.  
Hospitals or health care facilities may use equipment that  
could be sensitive to external RF energy.  
Vehicles  
RF signals may affect improperly installed or inadequately  
shielded electronic systems in motor vehicles. Check  
with the manufacturer or its representative regarding your  
vehicle. You should also consult the manufacturer of any  
equipment that has been added to your vehicle.  
Posted Facilities  
Turn your phone OFF in any facility where posted notices  
so require.  
Aircraft  
FCC regulations prohibit using your phone while in the  
air. Switch OFF your phone before boarding an aircraft.  
55  
Blasting Areas  
To avoid interfering with blasting operations, turn your  
phone OFF when in a “blasting area” or in areas posted:  
Turn off two-way radio”. Obey all signs and instructions.  
Potentially Explosive Atmosphere  
Turn your phone OFF when in any area with a potentially  
explosive atmosphere and obey all signs and instructions.  
Sparks in such areas could cause an explosion or fire  
resulting in bodily injury or even death.  
Areas with a potentially explosive atmosphere are often,  
but not always marked clearly. Potential areas may  
include: fueling areas (such as gasoline stations); below  
deck on boats; fuel or chemical transfer or storage  
facilities; vehicles using liquefied petroleum gas (such  
as propane or butane); areas where the air contains  
chemicals or particles (such as grain, dust, or metal  
powders); and any other area where you would normally  
be advised to turn off your vehicle engine.  
For Vehicles Equipped with an Air Bag  
An air bag inflates with great force. DO NOT place  
objects, including either installed or portable wireless  
equipment, in the area over the air bag or in the air bag  
deployment area. If in-vehicle wireless equipment is  
improperly installed and the air bag inflates, serious injury  
could result.  
FDA Consumer Update  
The U.S. Food and Drug Administration’s Center  
for Devices and Radiological Health Consumer  
Update on Mobile Phones:  
56  
1. Do wireless phones pose a health hazard?  
The available scientific evidence does not show that  
any health problems are associated with using wireless  
phones. There is no proof, however, that wireless phones  
are absolutely safe. Wireless phones emit low levels of  
Radio Frequency (RF) energy in the microwave range  
while being used. They also emit very low levels of  
RF when in idle mode. Whereas high levels of RF can  
produce health effects (by heating tissue), exposure to  
low level RF that does not produce heating effects causes  
no known adverse health effects. Many studies of low  
level RF exposures have not found any biological effects.  
Some studies have suggested that some biological  
effects may occur, but such findings have not been  
confirmed by additional research. In some cases, other  
researchers have had difficulty in reproducing those  
studies, or in determining the reasons for inconsistent  
results.  
2. What is the FDA’s role concerning the safety of  
wireless phones?  
Under the law, the FDA does not review the safety of  
radiation-emitting consumer products such as wireless  
phones before they can be sold, as it does with new  
drugs or medical devices. However, the agency has  
authority to take action if wireless phones are shown  
to emit Radio Frequency (RF) energy at a level that is  
hazardous to the user. In such a case, the FDA could  
require the manufacturers of wireless phones to notify  
users of the health hazard and to repair, replace, or recall  
the phones so that the hazard no longer exists.  
Although the existing scientific data does not justify  
57  
FDA regulatory actions, the FDA has urged the wireless  
phone industry to take a number of steps, including the  
following:  
• Support needed research into possible biological  
effects of RF of the type emitted by wireless phones;  
• Design wireless phones in a way that minimizes any RF  
exposure to the user that is not necessary for device  
function; and  
• Cooperate in providing users of wireless phones with  
the best possible information on possible effects of  
wireless phone use on human health.  
The FDA belongs to an interagency working group of  
the federal agencies that have responsibility for different  
aspects of RF safety to ensure coordinated efforts at  
the federal level. The following agencies belong to this  
working group:  
• National Institute for Occupational Safety and Health  
• Environmental Protection Agency  
• Occupational Safety and Health Administration  
• National Telecommunications and Information  
Administration  
The National Institutes of Health participates in some  
interagency working group activities, as well.  
The FDA shares regulatory responsibilities for wireless  
phones with the Federal Communications Commission  
(FCC). All phones that are sold in the United States must  
comply with FCC safety guidelines that limit RF exposure.  
The FCC relies on the FDA and other health agencies for  
safety questions about wireless phones.  
58  
The FCC also regulates the base stations that the wireless  
phone networks rely upon. While these base stations  
operate at higher power than do the wireless phones  
themselves, the RF exposures that people get from these  
base stations are typically thousands of times lower than  
those they can get from wireless phones. Base stations  
are thus not the subject of the safety questions discussed  
in this document.  
3. What kinds of phones are the subject of this  
update?  
The term “wireless phone” refers here to handheld  
wireless phones with built-in antennas, often called “cell”,  
“mobile”, or “PCS” phones. These types of wireless  
phones can expose the user to measurable Radio  
Frequency (RF) energy because of the short distance  
between the phone and the user’s head.  
These RF exposures are limited by FCC safety guidelines  
that were developed with the advice of the FDA and other  
federal health and safety agencies. When the phone is  
located at greater distances from the user, the exposure  
to RF is drastically lower because a person’s RF exposure  
decreases rapidly with increasing distance from the  
source. The so-called “cordless phones,” which have a  
base unit connected to the telephone wiring in a house,  
typically operate at far lower power levels, and thus  
produce RF exposures far below the FCC safety limits.  
4. What are the results of the research done  
already?  
The research done thus far has produced conflicting  
results, and many studies have suffered from flaws in  
their research methods. Animal experiments investigating  
59  
the effects of Radio Frequency (RF) energy exposures  
characteristic of wireless phones have yielded  
conflicting results that often cannot be repeated in  
other laboratories. A few animal studies, however, have  
suggested that low levels of RF could accelerate the  
development of cancer in laboratory animals. However,  
many of the studies that showed increased tumor  
development used animals that had been genetically  
engineered or treated with cancer-causing chemicals so  
as to be pre-disposed to develop cancer in the absence  
of RF exposure. Other studies exposed the animals to  
RF for up to 22 hours per day. These conditions are not  
Micro SIMilar to the conditions under which people use  
wireless phones, so we do not know with certainty what  
the results of such studies mean for human health. Three  
large epidemiology studies have been published since  
December 2000. Between them, the studies investigated  
any possible association between the use of wireless  
phones and primary brain cancer, glioma, meningioma,  
or acoustic neuroma, tumors of the brain or salivary  
gland, leukemia, or other cancers. None of the studies  
demonstrated the existence of any harmful health effects  
from wireless phone RF exposures. However, none of the  
studies can answer questions about long-term exposures,  
since the average period of phone use in these studies  
was around three years.  
5. What research is needed to decide whether RF  
exposure from wireless phones poses a health  
risk?  
A combination of laboratory studies and epidemiological  
studies of people actually using wireless phones would  
60  
provide some of the data that are needed. Lifetime  
animal exposure studies could be completed in a few  
years. However, very large numbers of animals would be  
needed to provide reliable proof of a cancer promoting  
effect if one exists. Epidemiological studies can provide  
data that is directly applicable to human populations, but  
ten or more years follow-up may be needed to provide  
answers about some health effects, such as cancer. This  
is because the interval between the time of exposure to a  
cancer-causing agent and the time tumors develop — if  
they do — may be many, many years. The interpretation  
of epidemiological studies is hampered by difficulties in  
measuring actual RF exposure during day-to-day use of  
wireless phones. Many factors affect this measurement,  
such as the angle at which the phone is held, or which  
model of phone is used.  
6. What is the FDA doing to find out more about the  
possible health effects of wireless phone RF?  
The FDA is working with the U.S. National Toxicology  
Program and with groups of investigators around the  
world to ensure that high priority animal studies are  
conducted to address important questions about the  
effects of exposure to Radio Frequency (RF) energy.  
The FDA has been a leading participant in the World  
Health Organization International Electro Magnetic  
Fields (EMF) Project since its inception in 1996. An  
influential result of this work has been the development  
of a detailed agenda of research needs that has driven  
the establishment of new research programs around the  
world. The project has also helped develop a series of  
public information documents on EMF issues.  
61  
The FDA and the Cellular Telecommunications &  
Internet Association (CTIA) have a formal Cooperative  
Research And Development Agreement (CRADA) to do  
research on wireless phone safety. The FDA provides  
the scientific oversight, obtaining input from experts  
in government, industry, and academic organizations.  
CTIA-funded research is conducted through contracts  
with independent investigators. The initial research will  
include both laboratory studies and studies of wireless  
phone users. The CRADA will also include a broad  
assessment of additional research needs in the context of  
the latest research developments around the world.  
7. How can I find out how much Radio Frequency  
energy exposure I can get by using my wireless  
phone?  
All phones sold in the United States must comply with  
Federal Communications Commission (FCC) guidelines  
that limit Radio Frequency (RF) energy exposures. The  
FCC established these guidelines in consultation with the  
FDA and the other federal health and safety agencies.  
The FCC limit for RF exposure from wireless phones is  
set at a Specific Absorption Rate (SAR) of 1.6 watts per  
kilogram (1.6 W/kg). The FCC limit is consistent with the  
safety standards developed by the Institute of Electrical  
and Electronic Engineering (IEEE) and the National  
Council on Radiation Protection and Measurement.  
The exposure limit takes into consideration the body’s  
ability to remove heat from the tissues that absorb energy  
from the wireless phone and is set well below levels  
known to have effects. Manufacturers of wireless phones  
must report the RF exposure level for each model of  
62  
gov/oet/rfsafety) gives directions for locating the FCC  
identification number on your phone so you can find your  
phone’s RF exposure level in the online listing.  
8. What has the FDA done to measure the Radio  
Frequency energy coming from wireless phones?  
The Institute of Electrical and Electronic Engineers (IEEE)  
is developing a technical standard for measuring the  
Radio Frequency (RF) energy exposure from wireless  
phones and other wireless handsets with the participation  
and leadership of FDA scientists and engineers. The  
standard, “Recommended Practice for Determining  
the Spatial-Peak Specific Absorption Rate (SAR) in the  
Human Body Due to Wireless Communications Devices:  
Experimental Techniques”, sets forth the first consistent  
test methodology for measuring the rate at which RF  
is deposited in the heads of wireless phone users. The  
test method uses a tissue-Micro SIMulating model of  
the human head. Standardized SAR test methodology  
is expected to greatly improve the consistency of  
measurements made at different laboratories on the  
same phone. SAR is the measurement of the amount  
of energy absorbed in tissue, either by the whole body  
or a small part of the body. It is measured in watts/kg  
(or milliwatts/g) of matter. This measurement is used to  
determine whether a wireless phone complies with safety  
guidelines.  
9. What steps can I take to reduce my exposure to  
Radio Frequency energy from my wireless phone?  
If there is a risk from these products — and at this point  
we do not know that there is — it is probably very small.  
63  
But if you are concerned about avoiding even potential  
risks, you can take a few Micro SIMple steps to minimize  
your exposure to Radio Frequency (RF) energy. Since  
time is a key factor in how much exposure a person  
receives, reducing the amount of time spent using a  
wireless phone will reduce RF exposure. If you must  
conduct extended conversations by wireless phone every  
day, you could place more distance between your body  
and the source of the RF, since the exposure level drops  
off dramatically with distance. For example, you could  
use a headset and carry the wireless phone away from  
your body or use a wireless phone connected to a remote  
antenna. Again, the scientific data does not demonstrate  
that wireless phones are harmful. But if you are  
concerned about the RF exposure from these products,  
you can use measures like those described above to  
reduce your RF exposure from wireless phone use.  
10. What about children using wireless phones?  
The scientific evidence does not show a danger to users  
of wireless phones, including children and teenagers.  
If you want to take steps to lower exposure to Radio  
Frequency (RF) energy, the measures described above  
would apply to children and teenagers using wireless  
phones. Reducing the time of wireless phone use and  
increasing the distance between the user and the RF  
source will reduce RF exposure.  
Some groups sponsored by other national governments  
have advised that children be discouraged from using  
wireless phones at all. For example, the government in  
the United Kingdom distributed leaflets containing such a  
recommendation in December 2000. They noted that no  
64  
evidence exists that using a wireless phone causes brain  
tumors or other ill effects. Their recommendation to limit  
wireless phone use by children was strictly precautionary;  
it was not based on scientific evidence that any health  
hazard exists.  
11. What about wireless phone interference with  
medical equipment?  
Radio Frequency (RF) energy from wireless phones can  
interact with some electronic devices. For this reason, the  
FDA helped develop a detailed test method to measure  
Electro Magnetic Interference (EMI) of implanted cardiac  
pacemakers and defibrillators from wireless telephones.  
This test method is now part of a standard sponsored  
by the Association for the Advancement of Medical  
Instrumentation (AAMI). The final draft, a joint effort by  
the FDA, medical device manufacturers, and many other  
groups, was completed in late 2000. This standard will  
allow manufacturers to ensure that cardiac pacemakers  
and defibrillators are safe from wireless phone EMI.  
The FDA has tested hearing aids for interference from  
handheld wireless phones and helped develop a  
voluntary standard sponsored by the Institute of Electrical  
and Electronic Engineers (IEEE). This standard specifies  
test methods and performance requirements for hearing  
aids and wireless phones so that no interference occurs  
when a person uses a “compatible” phone and a  
“compatible” hearing aid at the same time. This standard  
was approved by the IEEE in 2000.  
The FDA continues to monitor the use of wireless phones  
for possible interactions with other medical devices.  
Should harmful interference be found to occur, the FDA  
65  
will conduct testing to assess the interference and work  
to resolve the problem.  
12. Where can I find additional information?  
For additional information, please refer to the following  
resources:  
Federal Communications Commission (FCC) RF Safety  
Program  
(http://www.fcc.gov/oet/rfsafety)  
International Commission on Non-lonizing Radiation  
Protection  
(http://www.icnirp.de)  
World Health Organization (WHO) International EMF  
Project  
(http://www.who.int/emf)  
National Radiological Protection Board (UK)  
(http://www.hpa.org.uk/radiation/)  
Driving  
Check the laws and regulations on the use of wireless  
phones in the areas where you drive and always obey  
them. Also, if using your phone while driving, please  
observe the following:  
• Give full attention to driving -- driving safely is your first  
responsibility;  
• Use hands-free operation, if available;  
• Pull off the road and park before making or answering  
a call if driving conditions or the law require it.  
HAC statement  
This phone has been tested and rated for use with hearing  
aids for some of the wireless technologies that it uses.  
66  
However, there may be some newer wireless technologies  
used in this phone that have not been tested yet for use  
with hearing aids.  
It is important to try the different features of this phone  
thoroughly and in different locations, using your hearing  
aid or cochlear implant, to determine if you hear any  
interfering noise.  
Consult your service provider or the manufacturer of this  
phone for information on hearing aid compatibility.  
If you have questions about return or exchange policies,  
consult your service provider or phone retailer.  
FCC Hearing-Aid Compatibility (HAC) Regulations  
for Wireless Devices  
While some wireless phones are used near some hearing  
devices (hearing aids and cochlear implants), users may  
detect a buzzing, humming, or whining noise. Some  
hearing devices are more immune than others to this  
interference noise, and phones also vary in the amount of  
interference they generate.  
The wireless telephone industry has developed a rating  
system for wireless phones, to assist hearing device users  
to find phones that may be compatible with their hearing  
devices. Not all phones have been rated. Phones that  
are rated have the rating on their box or a label located  
on the box.  
The ratings are not guarantees.  
Results will vary depending on the user’s hearing device  
and hearing loss. If your hearing device happens to be  
vulnerable to interference, you may not be able to use a  
rated phone successfully.  
67  
Trying out the phone with your hearing device is the best  
way to evaluate it for your personal needs.  
M-Ratings: Phones rated M3 or M4 meet FCC  
requirements and are likely to generate less interference  
to hearing devices than phones that are not labeled. M4  
is the better/higher of the two ratings.  
T-Ratings: Phones rated T3 or T4 meet FCC requirements  
and are likely to generate less interference to hearing  
devices than phones that are not labeled. T4 is the better/  
higher of the two ratings.  
Hearing devices may also be rated. Your hearing device  
manufacturer or hearing health professional may help  
you find this rating. Higher ratings mean that the hearing  
device is relatively immune to interference noise. The  
hearing aid and wireless phone rating values are then  
added together. A sum of 5 is considered acceptable for  
normal use.  
A sum of 6 is considered for best use.  
In the above example, if a hearing aid meets the M2 level  
rating and the wireless phone meets the M3 level rating,  
the sum of the two values equal M5. This should provide  
the hearing aid user with “normal usage” while using their  
hearing aid with the particular wireless phone. “Normal  
usage” in this context is defined as a signal quality that’s  
acceptable for normal operation.  
68  
The M mark is intended to be synonymous with the U  
mark. The T mark is intended to be synonymous with the  
UT mark.  
The M and T marks are recommended by the Alliance  
for Telecommunications Industries Solutions (ATIS). The  
U and UT marks are referenced in Section 20.19 of the  
FCC Rules.  
The HAC rating and measurement procedure are  
described in the American National Standards Institute  
(ANSI) C63.19 standard.  
To enter that the Hearing Aid Compatibility rating for  
your phone is maintained, secondary transmitters such  
as Bluetooth and WLAN components must be disabled  
during a call.  
For information about hearing aids and digital wireless phones  
Wireless Phones and Hearing Aid Accessibility http://www.  
accesswireless.org/  
FCC Hearing Aid Compatibility and Volume Control http://www.  
fcc.gov/cgb/consumerfacts/hac_wireless.html  
69  

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