Contents
Step 1: Set up your handheld computer.............................................2
Step 2: Insert your SIM card into your VisorPhone .........................3
Step 3: Insert your battery into your VisorPhone .............................4
Step 4: Get to know your phone ........................................................5
Step 5: Connect the phone to your handheld....................................7
Step 6: Charge the battery..................................................................8
Step 7: Turn on your phone...............................................................9
Step 8: Activate your account...........................................................10
Congratulations................................................................................11
Making Voice Calls ........................................................................13
Calling a speed dial number.............................................................14
Dialing a number with the Dialpad .................................................15
Redialing the last number ................................................................16
Redialing previous numbers.............................................................16
Calling a number in your Address Book..........................................17
Dialing a number from other applications.......................................18
Returning a missed call.....................................................................19
Calling an emergency number .........................................................20
Receiving Calls...............................................................................21
Answering the phone........................................................................22
Responding to call waiting ...............................................................23
Forwarding calls ...............................................................................24
Contents
iii
Handling Multiple Calls...................................................................25
Dialing another number while a call is on hold ..............................27
Switching between two calls ............................................................28
Reviewing missed calls .....................................................................32
Checking voicemail ..........................................................................33
Checking text messages....................................................................34
Displaying call history......................................................................35
Purging call history ..........................................................................36
Managing Your Speed Dial List .......................................................37
Defining speed dial buttons .............................................................38
Adding an Address Book entry to your speed dial list.....................39
Changing a speed dial entry.............................................................40
Deleting speed dial entries...............................................................41
Arranging the speed dial list.............................................................42
Using Your SIM Phonebook ............................................................43
Copying entries from your speed dial list to your SIM card...........44
Copying entries from your SIM card to your speed dial list...........45
Deleting entries from your SIM card ..............................................46
Dialing entries on your SIM card....................................................47
iv
Contents
Enabling SMS and SMS Email........................................................50
Viewing messages .............................................................................51
Replying to messages........................................................................52
Creating messages ............................................................................53
Creating message greetings and signatures .....................................56
Saving incoming messages................................................................57
Copying incoming messages ............................................................57
Forwarding incoming messages .......................................................58
Modifying messages..........................................................................58
Sorting messages...............................................................................59
Deleting messages ............................................................................60
Using VisorPhone as a Wireless Modem..........................................61
Setting up VisorPhone as a wireless modem ...................................62
Using third-party data applications with VisorPhone.....................63
Preparing for a direct wireless HotSync operation .........................64
Preparing for a network wireless HotSync operation .....................65
Performing a wireless HotSync operation.......................................66
Customizing Your Phone.................................................................67
Setting dialing prefixes .....................................................................68
Assigning dialing applications ..........................................................69
Changing the phone display.............................................................70
Selecting the ringer settings.............................................................71
Preventing unauthorized use of your phone....................................72
Unlocking your phone......................................................................73
Contents
v
Selecting a service provider network ...............................................76
Using the Menus.............................................................................79
Phone application Edit menus .........................................................79
Phone application Record menu......................................................79
Phone application Options menus...................................................80
SIM Phonebook application Edit menu..........................................81
SIM Phonebook application Options menu....................................81
SMS Message Manager application Message menus ......................82
SMS Message Manager application Edit menu...............................83
SMS Message Manager application Options menu ........................84
Troubleshooting and Maintenance...................................................85
Caring for your VisorPhone module...............................................91
Caring for the battery ......................................................................92
How do I dispose of the battery? .....................................................93
Warranty and Other Product Information ........................................95
Index...........................................................................................105
vi
Contents
Getting Started
Congratulations on the purchase of your new VisorPhone™ module. Your
VisorPhone module integrates the power of a state-of-the-art digital mobile
phone with the simplicity of your Handspring handheld computer.
To use your VisorPhone, you must first activate your account with your
mobile phone service provider.
Your account information is located on your SIM (Subscriber Identity
Module) card. If a SIM card did not come with your VisorPhone, your
service provider will provide one when you subscribe to their service. Your
SIM card must be inserted into your VisorPhone before you can use it.
Just follow the eight easy steps in this chapter to get up and running quickly.
Getting Started
1
Step 1: Set up your handheld computer
1. If you haven’t already set up your handheld, follow the steps that came
with your handheld to set it up.
2. (Recommended) Synchronize your handheld with your computer.
Place your handheld
in the cradle and
press the HotSync
button
Tip:
If you need additional information about synchronizing, refer to the
Quick Reference Guide and Visor Handheld User Guide that came with
your handheld.
2
Getting Started
Step 2: Insert your SIM card into your VisorPhone
The SIM (Subscriber Identity Module) card is a small rectangular plastic
piece. The SIM card is included with your service provider’s documentation
and is often referred to as a “smartcard.”
Note: If your SIM card is already inserted in your phone, skip to Step 3.
■
Insert the SIM card into the slot.
Slide the SIM
card into the slot
Tip:
Since calls are billed to your telephone number, you can move your
SIM card to any mobile phone that uses a SIM card, and the calls
will be billed to your account.
Getting Started
3
Step 4: Get to know your phone
Antenna
Headset jack
SMS Message
Manager button
Speaker
Phone
button
Slider
LED
Power
button
Battery
Battery latch
Antenna
Receives and sends signals on your VisorPhone. The
antenna does not telescope out of the phone.
Headset jack
Enables you to connect a headset so you can view your
handheld screen while talking on the phone.
Battery
Powers your VisorPhone.
Battery latch
Secures the battery to your VisorPhone.
Power
button
Turns on your VisorPhone and activates the signal.
Your phone stays on until you remove it from your
handheld or press the power button to turn it off.
Getting Started
5
Speaker
Functions as the earpiece on your VisorPhone.
Tip: To adjust the volume during a call, press the
scroll buttons on the front of your handheld.
Phone
button
Turns on your handheld and starts the Phone
application. If another application is running, press this
button to switch to the Phone application. If the phone
is ringing, press this button to answer calls.
SMS
Message
Turns on your handheld and starts the SMS Message
Manager application so you can view, send, and receive
Manager button text messages.
Slider
Controls the ringer setting. See “Selecting the ringer
settings” on page 71 for details on changing the settings.
LED
Provides status information for your VisorPhone. The
color of the light and the blink state indicate the status
as follows:
No light = Phone off
Red/solid = Charger on; battery charging
Green/solid = Charger on; battery fully charged
Red/slow blink = Phone on; no network service
Green/slow blink = Phone on; in service
Red/fast blink = Battery low
Green/fast blink = Data call active
6
Getting Started
Step 5: Connect the phone to your handheld
1. Remove the slot protector from your handheld.
2. Insert your VisorPhone module into the Springboard™ expansion slot.
Slide the module into
the Springboard
Slide the slot
expansion slot
protector away
from your
handheld
Tip: To remove your VisorPhone from your handheld, simply slide it
out from the Springboard expansion slot.
Getting Started
7
Step 6: Charge the battery
1. Plug the travel charger into a wall outlet.
2. Insert the travel charger cable into the connector on your handheld.
LED turns solid red
when charging
and solid green
when charged
Tip: When your phone is on, the charge icon
appears in the Phone
application while your VisorPhone charges. Note that your
VisorPhone must be in your handheld while charging, and that it
takes about 1.5 hours to fully charge the battery. It’s time to recharge
the battery when you observe one of the following:
■ the LED turns red and blinks quickly
■ the LED does not turn on when you turn on your phone
■ the battery gauge
in the top-right corner of the Phone
application appears empty when your VisorPhone is on and the
Phone application is on the screen
8
Getting Started
Step 7: Turn on your phone
After the battery is charged, you can begin using your phone.
1. Press the Power button on your VisorPhone for two seconds until you
hear a beep.
Note: If the Unlock Phone dialog appears, see “Unlocking your
phone” on page 73 for instructions.
2. Wait up to two minutes for your VisorPhone to locate your service
provider’s network. Do not tap OK.
Tip: When your VisorPhone locates the network, the Network Search
dialog displays a Welcome message and your service provider’s
name appears in the upper-left corner of the Phone application. If
you are in an area without coverage, the Network Search dialog
displays an “Unable to register to the network” message and “No
Service” appears in the upper-left corner of the Phone application.
Getting Started
9
Step 8: Activate your account
If you received a new SIM card with your phone, you need to call your
service provider to activate your account. Your service provider’s phone
number is located on the materials that came with your VisorPhone module.
Once you receive your phone number, it may take a few hours to become
fully active. Some service providers send a special message with your phone
number. Follow these steps to check the phone number:
1. Make sure your phone is on for at least 30 seconds.
2. Press the Phone button
application.
on your VisorPhone to access the Phone
3. Tap the Menu icon
.
4. Under Options, tap Phone Info.
Your VisorPhone number (if available)
Your equipment ID number
5. Tap OK.
10
Getting Started
Congratulations
You’re ready to use your VisorPhone module. Keep these things in mind as
you use your new phone:
■
If you travel outside a coverage area, your phone remains on but you
can’t make or receive calls. If this occurs, the LED blinks red slowly and
the phone periodically tries to register to the network. When you return
to a coverage area, the LED blinks green.
■
If you travel outside a coverage area, you can’t receive SMS text
messages. However, the messages are stored by the network and you
will receive them when you return to a coverage area.
■
■
Your account includes a voicemail feature so people can always leave
you a message even when your phone is off.
Always use care when operating a mobile phone. If you plan to use your
VisorPhone module while driving a car, we recommend using a headset
for hands-free operation. See “Connecting a headset” on page 77 to
learn how to connect a headset to your VisorPhone.
Getting Started
11
12
Getting Started
Making Voice Calls
There are several ways to make voice calls with your VisorPhone. This
chapter describes how to dial a number by:
■
■
■
■
■
■
■
Selecting it from your speed dial list
Entering it on the Dialpad
Selecting it from your Call History list
Selecting it from your Address Book
Dialing from another application
Returning a missed call
Dialing an emergency number
After you dial and establish a connection, the Active Call screen appears:
Voicemail notification icon
(not used by all networks)
Signal strength icon
Battery gauge
Network name
Tap Key Pad to enter
extra numbers such
as a PIN code or an
extension
Making Voice Calls
13
Calling a speed dial number
Speed dialing enables you to quickly place a call without entering the
number. This is particularly useful for numbers you call often, such as your
home or office.
Note: This section assumes you’ve already created a speed dial list. To
learn how to add numbers to your speed dial list see “Defining speed
dial buttons” on page 38.
1. Press the Phone button
on your VisorPhone.
Tip: If the screen below doesn’t appear, tap the Speed Dial icon
.
2. Select the number you want to call.
Tap a button to
dial a number
Tap a Page icon
to view other
speed dial pages
Speed Dial, Dialpad,
and Call History icons
Tip:
After you make the connection the Active Call screen appears.
If prompted to enter a menu selection, tap Key Pad. If you
defined any Extra Digits, such as an extension, tap Extra Digits.
3. Tap Hang Up to end the call.
14
Making Voice Calls
Dialing a number with the Dialpad
1. Press the Phone button
on your VisorPhone.
in the Applications
Tip: You can also tap the Phone icon
Launcher to start the Phone application.
2. Tap the Dialpad icon
.
3. Dial the number. If you are dialing an international number, tap the +
key before entering the number to automatically insert the international
access code upon dialing.
Tip:
To display the last ten numbers dialed, press the scroll buttons
on the front of your handheld.
Dial box
Tap Backspace to
erase the last digit
Tap a digit to enter
it in the dial box
Tap CLR to delete
the entire entry
Tap Send to dial the
number in the dial box
Tip:
To edit the phone number, tap the Dial box and then use the
keypad, Graffiti writing, or the onscreen keyboard.
®
4. Tap Hang Up to end the call.
Making Voice Calls
15
Redialing the last number
■
Hold down the Phone button for two seconds to redial the last number
you called.
Redialing previous numbers
1. Press the Phone button
on your VisorPhone.
2. Tap the Call History icon
outgoing calls.
to view a list of previous incoming and
3. Select the number you want to call.
Tap here to select
the call category:
All, Incoming, Out-
going, or Missed
Tap the entry you
want to dial
Tap Dial to call
selected number
Tap Details to view
call information
4. Tap Dial.
Tip:
To add a number to your Address Book or Speed Dial list, tap
Details, tap Copy Phone #, then in Address Book or Speed Dial Edit
view, tap the line where you want to add the number, and select
Paste from the Edit menu to insert the number.
16
Making Voice Calls
Calling a number in your Address Book
1. Press the Address Book button
on the front of your handheld.
2. Select the number you want to call.
Tap a name
Tap a number
to view or
to select a
edit contact
information
number to dial
Tapanumber
to select it
Tap Dial to call the number
Tip:
If you install a third-party email or SMS application, the Dial
button changes to an Email button when you select an email
address, or to an SMS button when you select a mobile phone
number. See “Assigning dialing applications” on page 69 for
details on assigning compatible third-party SMS and Email
applications to these buttons.
3. Tap Hang Up to end the call.
Making Voice Calls
17
Dialing a number from other applications
You can also dial numbers from other applications such as Memo Pad or To
Do List.
1. Highlight the number you want to dial.
2. Press the Phone button
on your VisorPhone.
Tap here to add an area code
or change the number
Select a
number
to dial
Tip:
The number automatically appears in the Dial box on the Dialpad
screen so you can edit the number if needed.
18
Making Voice Calls
Returning a missed call
When your VisorPhone is on and you remain in a coverage area, any calls
you miss appear in the Call History list and you receive a missed call alert
message. When your phone is off or you travel outside a coverage area, your
calls are forwarded to voicemail and they do not appear in the Call History
list.
■
If you miss multiple calls, a message appears indicating the number of
calls you missed. Follow the steps in “Reviewing missed calls" on page
32 to return the calls.
■
If you miss a single call, the following screen appears:
Tap OK to dismiss
Tap Call Back to
the call without
dial the number
calling back
Tip: If the caller’s phone number is not available, the Call Back button
does not appear on the Missed Call screen.
Making Voice Calls
19
Calling an emergency number
Your VisorPhone provides easy access to the 911 or 112 emergency
numbers.
1. Press the Phone button
2. Do one of the following:
on your VisorPhone.
■
If your phone is unlocked, dial 911 or 112 from the Dialpad screen.
■
If your phone is locked or your SIM card is missing, tap Make
Emergency Call from the Unlock Phone or SIM Card Not Found
screen.
Tap Make Emergency Call
Tip:
You don’t need to unlock your phone or even have the SIM card
installed to call an emergency number.
20
Making Voice Calls
Receiving Calls
Whenever your phone is on and you are within a coverage area, you can
receive incoming calls. In addition to answering calls, you can also choose
several incoming call options. This chapter describes how to:
■
■
■
Answer the phone (or reject a call)
Respond to a call waiting prompt
Forward your calls
Receiving Calls
21
Answering the phone
An incoming call turns on your handheld if it is off.
Caller’s name and
phone number if
available
Tap Ignore to
send the call
to voicemail
Tap Answer to
accept the call
Tip:
You can also answer a call by pressing the Phone button
your VisorPhone is ringing.
while
22
Receiving Calls
Responding to call waiting
When you are on the phone and receive a second call, the Phone application
updates the Active call screen and emits a Call Waiting “beep” tone.
Tip: Make sure the Disable Call Waiting option on the Call Preferences
screen is off. When this option is off the Disable Call Waiting check
box is empty. For more information on enabling and disabling call
waiting, see “Disabling call waiting” on page 74.
■
When the Call Waiting dialog appears, tap the appropriate button.
Caller’s name and
phone number if
available
Tap Hold & Answer
Tap Ignore to
to place 1st call on
send the call
hold and answer
to voicemail
incoming call
Tap Drop & Answer
to end1st call and
answer incoming call
Tip: You can also press the Phone button
to place the first call on
hold and answer the incoming call.
Receiving Calls
23
Forwarding calls
If you need to turn off your phone or know you will be traveling outside a
coverage area, you can forward your calls to another number. Keep in mind
that your service provider will still charge you for your forwarded calls.
Note: Because call forwarding information is stored by the network, it’s a
good idea to check the current network settings both before and
after you change the call forwarding option.
1. Tap the Menu icon
.
2. Under Options, tap Call Preferences.
3. Select the call forwarding option you want to use.
Tap here to forward
all calls to the selected
number
Tap here to display
current network settings
Tip:
You can define multiple forwarding numbers. Select Edit numbers
from the list to add, change, or delete a number.
4. Tap OK.
24
Receiving Calls
Handling Multiple Calls
You can use the Hold button in the Phone application to handle a variety of
situations that involve multiple calls. During an active call, you can receive
or place another call, switch between two active calls, and create a 3-way
conference call. For example, when you’re talking to a friend, you can put
them on hold, call a restaurant to make dinner reservations, and return to
your friend to confirm the time and place. These features also enable you to
receive an important incoming call while you’re already on the phone, and
to facilitate conference calls when you’re on the go.
This chapter describes how to:
■
■
■
■
Place a call on hold
Dial another number while a call is on hold
Switch between two calls
Use 3-way calling
Handling Multiple Calls
25
Dialing another number while a call is on hold
1. Place or answer a call.
2. Put the call on hold.
Tap 2nd Call to access
dial functions
Tap Hold to put the
call on hold
3. Tap 2nd Call.
4. Dial the number.
Tip:
You can tap the Applications Launcher icon
another application that has the number you want to dial.
to open
Handling Multiple Calls
27
Switching between two calls
1. Answer or place two calls. See “Dialing another number while a call is on
hold” on page 27.
2. Tap Swap, or tap the call status line to switch between calls.
1st call status
2nd call status
Tap KeyPad to access a
voice prompt system
Tap Swap to
change calls
Tip:
If you called an automated phone system that prompts you to
enter a menu selection or phone extension, tap KeyPad to
respond to the voice prompts.
3. Tap Hang Up to end the active call.
28
Handling Multiple Calls
Using 3-way calling
1. Answer or place two calls.
2. Join the two calls.
1st call status
2nd call status
Tap 3-way Call to
speak with both calls
at the same time
Tap Cancel 3-way to
return to the previous
active call and to
place the other call
on hold
Tap Hold to place
both calls on hold
Tap Hang Up to
end both calls
Handling Multiple Calls
29
30
Handling Multiple Calls
Checking Messages
Your VisorPhone is capable of receiving voicemail and text messages and
generating missed call messages.
If you miss a call when your VisorPhone is on and you remain in a coverage
area, your missed calls appear in the Call History list and you receive a
missed call alert message. When your phone is off or you travel outside a
coverage area, your missed calls are forwarded to voicemail and they do not
appear in the Call History list. Similarly, when your phone is off or you
travel outside a coverage area, your service provider stores your text
messages until you turn on your phone or return to a coverage area.
Note: You may need to contact your service provider to add the text
messaging feature to your rate plan. This feature is sometimes
referred to as SMS, or Short Message Service.
This chapter describes how to:
■
■
■
■
■
Review missed calls
Check voicemail
Check text messages
Display call history
Purge call history
Checking Messages
31
Checking voicemail
When your phone is off, you travel outside a service area, or you miss or
choose to ignore a call, the caller may leave a voicemail message. When you
connect to the network, the phone application notifies you that you received
voicemail messages.
1. Dial your voicemail service using one of these methods:
■ Tap the Voicemail button in the Speed Dial view.
■ Tap Listen in the Voicemail alert dialog.
■ Tap the Voicemail icon
in the upper-right part of the Speed Dial
view or the Dialpad view.
Tip:
Some service providers do not support the Listen button and
the Voicemail icon
.
2. Tap Key Pad on the Active Call screen.
Tap buttons to dial
access codes and
review messages
3. Tap Done.
Checking Messages
33
Checking text messages
When your phone is off or you travel outside a service area, other people can
still send you text messages. Your service provider stores the messages for
you until you turn on your phone or return to a service area. When you
connect to the network, the SMS Message Manager displays the first
message in a screen similar to the following:
Number of new messages
Caller’s name and
phone number if
available
Tap OK to review
messages later
Tap Call Back to
dial the sender
Tap Delete to delete
the message
34
Checking Messages
Displaying call history
The Call History view provides quick access to the previous 1,000 incoming
and outgoing calls.
■
Tap the Call History icon
.
Tap arrow to select
the call category: All,
Incoming, Outgoing,
or Missed
Missed call
Incoming call
Outgoing call
Tap Details to
view time and
duration
Tap Dial to call the
selected number
Tip:
To temporarily store a number in your handheld’s memory,
tap Details, tap Copy Phone #, and then tap Done. You can
now Paste this number into any application on your handheld.
Checking Messages
35
Purging call history
Your VisorPhone continues accumulating call history information for up to
1,000 calls until you purge the call history list. To conserve storage space, we
recommend that you purge this list periodically.
Note: Using the Purge function permanently removes the calls from your
handheld. You cannot undo this process to restore the information.
1. From the Call History view, tap the Menu icon
2. Under Record, tap Purge.
.
Tip:
To delete a specific item, select the item from the Call History
view and tap Delete Item instead of Purge.
3. Select the purge option you want to use.
Tap the pick list to
choose which calls
to purge
4. Tap OK.
36
Checking Messages
Managing Your Speed Dial List
You can store up to 50 phone numbers in the speed dial list. There are five
pages of numbers that hold ten numbers per page.
Tip: Keep your speed dial list organized by storing different types of
numbers on different pages. For example, create separate pages for
family, business, friends, and emergency numbers.
This chapter describes how to:
■
■
■
■
■
Assign phone numbers to speed dial buttons
Add Address Book entries to your speed dial list
Change speed dial entries
Delete speed dial entries
Arrange the speed dial list
Managing Your Speed Dial List
37
Defining speed dial buttons
1. Tap the Speed Dial icon
.
2. Tap a blank speed dial button.
Note: The first slot on the first Speed Dial page is reserved for your
service provider’s voicemail service number.
3. In the Edit Entry dialog, enter the Name, Number, and any Extra digits.
Enter a
name for
the button
Enter the phone
number
Tap Lookup to find
a number in your
Address Book
Enter digits to dial
after placing the call
(such as an extension
or access code)
Tip:
To insert a pause between Extra digits when dialing, enter a
comma (,). Each comma represents a one second pause.
4. Tap OK.
38
Managing Your Speed Dial List
Adding an Address Book entry to your speed dial list
1. Tap the Speed Dial icon
.
2. Tap a blank speed dial button.
3. Tap Lookup.
4. In the Phone Number Lookup dialog, use the scroll arrows or begin
writing the person’s last name to find the number you want.
Tap a number to select it
Tap Add to insert
the number in the
speed dial entry
5. Tap Add.
Tip:
You can edit the number or name by tapping it in the Edit
Entry dialog.
6. From the Edit Entry dialog, tap OK.
Managing Your Speed Dial List
39
Changing a speed dial entry
1. Tap the Speed Dial icon
2. Tap the Menu icon
.
.
3. Under Edit, tap Edit Speed Dial.
4. Select the entry you want to change.
Tap an entry
to select it
Tap pages to view
more entries
5. In the Edit Entry dialog, enter the new information.
6. Tap OK to save the new information.
7. Tap Done.
40
Managing Your Speed Dial List
Deleting speed dial entries
1. Tap the Speed Dial icon
.
2. Tap the Menu icon
.
3. Under Edit, tap Edit Speed Dial.
4. Select the entry you want to delete.
Tap an entry
to select it
Tap pages to view
more entries
5. In the Edit Entry dialog, tap Delete.
6. Tap OK to confirm deletion.
7. Tap Done.
Managing Your Speed Dial List
41
Arranging the speed dial list
1. Tap the Speed Dial icon
2. Tap the Menu icon
.
.
3. Under Edit, tap Edit Speed Dial.
Drag an entry
to another slot
or page
Tip:
If the new slot is full, the other entries move over one slot as the
rows fill from top to bottom. If you drag an entry to a page icon,
the entry moves to the first available slot on that page.
4. Tap Done.
42
Managing Your Speed Dial List
Using Your SIM Phonebook
In addition to storing your phone number and billing information, your
SIM card also contains a phone list that is separate from your Address Book
and speed dial list. Most SIM cards enable you to store more than 50 names
and numbers. By storing a phone list on your SIM card, you have immediate
access to your phone list when you move your SIM card to another phone.
The SIM Phonebook application is a utility that enables you to view and
manage the phone list on your SIM card.
This chapter describes how to:
■
■
■
■
Copy entries from your speed dial list to your SIM card
Copy entries from your SIM card to your speed dial list
Delete entries from your SIM card
Dial entries on your SIM card
Using Your SIM Phonebook
43
Copying entries from your speed dial list to your SIM card
1. Tap the Applications Launcher icon
2. Tap the SIM Phonebook icon
on the front of your handheld.
.
3. Tap Speed Dial in the pick list in the upper-right corner.
4. Tap the entry you want to copy.
Tip:
To copy all the numbers in your speed dial list, select Copy All
from the Edit menu.
Tap Speed Dial
Tap a name or number to select it
Tap Copy to add the entry
to your SIM card
Tip:
A check mark indicates that the entry is already on both your
speed dial list and your SIM list.
5. Tap Copy.
44
Using Your SIM Phonebook
Copying entries from your SIM card to your speed dial list
1. Tap the Applications Launcher icon
2. Tap the SIM Phonebook icon
on the front of your handheld.
.
3. Tap SIM in the pick list in the upper-right corner.
4. Tap the entry you want to copy.
Tip:
To copy all the numbers in your speed dial list, select Copy All
from the Edit menu.
Tap SIM
Tap a name or number to select it
Tap Copy to add the entry
to your speed dial list
Tip:
A check mark indicates that the entry is already on both your
speed dial list and your SIM list.
5. Tap Copy.
Using Your SIM Phonebook
45
Deleting entries from your SIM card
1. Tap the Applications Launcher icon
on the front of your handheld.
2. Tap the SIM Phonebook icon
.
3. Tap SIM in the pick list in the upper-right corner.
Tip:
To delete entries from your speed dial list, tap Speed Dial
instead.
4. Select the entry you want to delete.
Tap to select SIM or Speed Dial
Tap a name or number to select it
Tap Delete to remove
the entry
5. Tap Delete.
6. Tap OK to confirm deletion.
46
Using Your SIM Phonebook
Dialing entries on your SIM card
1. Tap the Applications Launcher icon
on the front of your handheld.
2. Tap the SIM Phonebook icon
.
3. Tap SIM in the pick list in the upper-right corner.
Tip:
You can also dial entries from your speed dial list by tapping
Speed Dial instead.
4. Select the entry you want to dial.
Tip:
You can also send a text message to an SMS-enabled mobile
phone by tapping a mobile phone number and then tapping
SMS instead of Dial.
Tap to select SIM or Speed Dial
Tap a name or number to select it
Tap Dial to call the number
Tap SMS to send a text message
5. Tap Dial.
Using Your SIM Phonebook
47
48
Using Your SIM Phonebook
Working With SMS Text Messages
In addition to dialing and receiving calls, you can use your VisorPhone to
send and receive short text messages. These text messages, also called SMS
(Short Message Service) messages, are similar to email messages that you
send and receive from your computer, but are limited to a few sentences in
length. The person receiving your message must also have a GSM mobile
phone and a service provider that supports text messages. Some service
providers also allow you to use your mobile phone to send text messages to
an email address and to receive text messages from a computer. Talk to your
service provider for details about their SMS and SMS Email features. This
chapter describes how to:
■
■
■
■
■
■
■
■
■
■
■
■
Enable SMS and SMS Email
View messages
Reply to messages
Create messages
Create message greetings and signatures
Set message options
Save messages
Forward messages
Copy message text to the clipboard
Modify outgoing messages
Sort messages
Delete messages
Working With SMS Text Messages
49
Enabling SMS and SMS Email
To send and reply to SMS messages, you must subscribe to your service
provider’s SMS service. If you subscribe to this service, your service provider
supplies an SMS Message Center number which appears in the SMS
Preferences dialog.
To use SMS Email, you must subscribe to your service provider’s SMS
Email service and enter their SMS Email Center number in the SMS
Preferences dialog. The SMS Email Center forwards the SMS messages to
the recipient’s email address. Contact your service provider to obtain their
SMS Email Center number.
1. Press the SMS Message Manager button
on your VisorPhone.
2. From any SMS Message Manager list view, tap the Menu icon
3. Under Options, tap Preferences.
.
Confirm SMS Message Center number
Enter SMS Email Center number
4. Tap OK.
50
Working With SMS Text Messages
Viewing messages
You can view SMS messages even if you don’t subscribe to your service
provider’s SMS service.
1. Press the SMS Message Manager button
open the SMS Message Manager Inbox.
on your VisorPhone to
Tap arrow to select
the message category:
Inbox, Saved, Pending,
or Sent
Message read
Tap New to create
a message
Tip:
When viewing Saved messages, the arrows indicate whether a
message was incoming or outgoing.
2. Tap the message you want to view.
3. Press the scroll buttons on your handheld to scroll through a message.
At the start or end of a message, it displays the next message.
4. Tap Done.
Working With SMS Text Messages
51
Replying to messages
To reply to SMS messages, you must subscribe to your service provider’s
SMS service. See “Enabling SMS and SMS Email” on page 50 to determine
if you subscribed to your service provider’s SMS service.
1. Tap the incoming message to which you want to reply.
Tap Reply to respond to the message
2. Tap Reply.
3. Enter the message text.
Tip:
When you reply to an SMS message, the SMS Message
Manager fills in the To field for you. When you reply to an
email message, you must enter the email address on the first
line of the message. See “Creating an SMS Email message” on
page 55 for more information.
4. Tap Send.
52
Working With SMS Text Messages
Creating messages
SMS Message Manager enables you to create short text messages and send
them to a GSM mobile phone number or an email address. If a message
exceeds 160 characters, SMS Message Manager divides the text into
multiple messages. As you create a message, the status bar indicates how
many messages will be sent and the total number of characters in all the
messages.
To save time while creating messages, you can insert predefined text from
a template. Some templates ask you to enter information such as a meeting
time or place. Using a template is similar to filling in the blanks on a form
letter instead of writing a letter from scratch. Fortunately, in SMS Message
Manager you can easily combine the template text with your own text to
personalize your message.
You can create a message at any time, but if you send a message when you
are outside a coverage area, your VisorPhone places the message in the
Pending category and sends it automatically when you return to a coverage
area. While a message is in the Pending category, you cannot edit it, but you
can delete it before it is sent.
Working With SMS Text Messages
53
Creating an SMS text message
1. From any SMS Message Manager list view, tap New.
2. Address the message to a mobile phone number.
Tap To to select a number
Tap Text to insert text
from a template
3. Enter text using Graffiti, the onscreen keyboard, or the Text and
Greetings pick lists.
4. Tap Send. (The message goes into the Pending category until your
phone transmits the message.)
Tip:
To store a draft message and send it later, tap Save instead.
After your message transmits, your VisorPhone places a copy in the Sent
category. If an error occurs while sending the message, an exclamation point
(!) appears next to the message in the Sent category.
54
Working With SMS Text Messages
Creating an SMS Email message
To send a message to an email address, you must first enter your service
provider’s SMS Email Center number. See “Enabling SMS and SMS
Email” on page 50.
1. From any SMS Message Manager list view, tap New.
2. Tap the To pick list and select SMS Email Center.
Tap To to select
SMS Email Center
Enter email address
followed by a space
and # symbol
3. On the first Text line, enter the recipient’s email address followed by a
space and a # symbol.
4. Enter the remaining text.
5. Tap Send. (The message goes in the Pending category until it
transmits.)
Tip:
To store a draft message and send it later, tap Save instead.
Working With SMS Text Messages
55
Creating message greetings and signatures
When you create a message you can use the greetings pick lists to insert a
greeting and signature in your message. You can also add items to these lists
or modify the existing items.
1. From any SMS Message Manager list view, tap the Menu icon
2. Under Options, tap Greetings.
.
Tap here to hide the
greetings pick lists
Tap Add entry to
create a new greeting
Tap Add entry to
create a new signature
3. Tap Done.
56
Working With SMS Text Messages
Saving incoming messages
1. Open the message you want to save.
2. Tap the Menu icon
3. Under Message, tap Save.
Tip: Saving an incoming message moves the message from your
Inbox to the Saved category.
.
Copying incoming messages
1. Open the message you want to copy.
2. Tap the Menu icon
3. Under Message, tap Put Into Clipboard.
Tip: To create a memo with the text, tap Copy to Memo Pad
instead.
4. Open the message or application where you want to insert the message.
.
5. Tap the Menu icon
.
6. Under Edit, tap Paste.
Working With SMS Text Messages
57
Forwarding incoming messages
1. From the Inbox or Saved category, open the incoming message you want
to forward.
2. Tap the Menu icon
.
3. Under Message, tap Forward.
Tip:
You can edit the forwarded message before sending it.
4. Enter the recipient’s mobile phone number.
Note: The recipient’s phone must be SMS enabled.
5. Tap Send.
Modifying messages
You can modify any outgoing messages in your Saved or Sent categories.
Tip:
You can create your own message template by modifying and
resending a Sent message.
1. Open the message you want to change.
2. Tap the message text, or tap Edit.
3. Edit the message.
4. Tap Send.
Tip:
When modifying a message, you can keep the revised message
without sending it by tapping Save instead of Send.
58
Working With SMS Text Messages
Sorting messages
1. In the SMS Message Manager, tap Show.
2. Select the sort method you want to use.
Tap arrow to select
sort method
3. Tap OK.
Tip: If you sort the list by name, messages from senders that are not in
your Address Book appear at the bottom of the list in numerical
order by phone number.
Working With SMS Text Messages
59
Deleting messages
1. In the SMS Message Manager, tap the pick list in the upper-right corner
to select the category containing the messages you want to delete.
2. Tap the Menu icon
.
3. Under Message, tap Purge.
4. Select the deletion method you want to use.
Tap arrow to select
deletion method
5. Tap OK.
6. If prompted, tap Yes to confirm deletion.
Tip:
To delete a single message, open it and tap the Delete button.
60
Working With SMS Text Messages
Using VisorPhone
as a Wireless Modem
In addition to using your VisorPhone as a phone, you can also use it as a
modem that operates at 14.4Kbps or 9.6Kbps, depending on the speed of
your service provider network. You can use your VisorPhone’s modem
capabilities with third-party communication software that you download
from the Internet, such as web browsers or email applications, and to
perform wireless HotSync operations when your cradle is not available.
This chapter describes how to:
■
■
■
■
■
Set up your VisorPhone as a wireless modem
Use third-party data applications with VisorPhone
Prepare for a direct wireless HotSync operation
Prepare for a network wireless HotSync operation
Perform a wireless HotSync operation
Using VisorPhone as a Wireless Modem
61
Setting up VisorPhone as a wireless modem
To use your VisorPhone as a modem, you must subscribe to the data services
feature from your service provider and establish an account with an ISP.
1. Tap the Applications Launcher icon
2. Tap the Prefs icon
on the front of your handheld.
.
3. Tap Network in the pick list in the upper-right corner.
4. Enter the configuration information for your ISP.
Select your ISP
from the Service
pick list
Enter your User Name,
Password, and your
ISP’s phone number
Note: If your ISP is not on the Service pick list, tap the Menu icon
,
tap New on the Service menu, and enter the service name.
5. Check your settings by tapping Connect. When your settings work
properly, the Connect button changes to a Disconnect button.
To learn more about using your handheld with your ISP, see “Network
Preferences and TCP/IP Software” in the Visor Handheld User Guide.
62
Using VisorPhone as a Wireless Modem
Using third-party data applications with VisorPhone
Before using a third-party communication application, verify with the
developer that the application you installed is compatible with VisorPhone.
1. Install the third-party application on your handheld. See “Installing
third-party applications” in the Visor Handheld User Guide for details.
2. Start the third-party application you installed.
Note: Most third-party applications automatically connect you to
your ISP when you start the application. If the application
doesn’t connect you to your ISP, follow these steps to establish
a connection:
a.Tap the Applications Launcher icon
handheld.
on the front of your
b.Tap the Prefs icon
.
c.Tap Network in the pick list in the upper-right corner.
d.Tap Connect and wait for a connection to establish.
3. Disconnect after you finish using the third-party application.
Using VisorPhone as a Wireless Modem
63
Preparing for a direct wireless HotSync operation
A direct wireless HotSync operation is when you dial a modem attached to
your desktop computer to perform a remote HotSync operation.
1. Tap the Applications Launcher icon
on the front of your handheld.
2. Tap the HotSync icon
3. Tap Enter Phone #.
.
4. Enter your computer modem number, and then tap OK.
Enter the number
used to call your
computer modem
5. Tap the Menu icon
.
6. Under Options, tap Modem Sync Prefs.
7. Tap Direct to modem, and then tap OK.
8. On a Windows computer, click the HotSync icon
and check Modem
on the HotSync Manager menu. On a Macintosh, open HotSync
Manager and select Modem Setup on the Serial Port Settings tab.
64
Using VisorPhone as a Wireless Modem
Preparing for a network wireless HotSync operation
A network wireless HotSync operation is when you dial a modem attached
to a network, such as a server on a corporate LAN, to perform a remote
HotSync operation.
Note: This feature is not available for the Macintosh.
1. Tap the Applications Launcher icon
on the front of your handheld.
2. Tap the HotSync icon
3. Tap the Menu icon
.
.
4. Under Options, tap Modem Sync Prefs.
5. Tap Network, and then tap OK.
6. Tap Select Service and configure the Network Preferences panel.
Note: For information on the Network HotSync feature and
configuring the Network Preferences panel, see the Visor
Handheld User Guide.
7. On your desktop computer, click the HotSync icon
Network on the HotSync Manager menu.
and check
8. Click the HotSync icon
again, select Setup, click the Network tab,
and then select your user name.
9. Perform a HotSync operation.
Using VisorPhone as a Wireless Modem
65
Performing a wireless HotSync operation
Since your VisorPhone operates as a modem at 14.4Kbps or 9.6Kbps, a
wireless HotSync operation takes significantly longer than performing a
HotSync operation with your cradle. Therefore, we recommend performing
a wireless HotSync operation only when your cradle is not available.
Tip:
To increase the speed of a wireless HotSync operation, select
Conduit Setup under Options and reduce the number of
applications with which you synchronize.
1. Tap the Applications Launcher icon
on the front of your handheld.
2. Tap the HotSync icon
.
3. Tap the Modem Sync icon
.
4. Wait for your VisorPhone to connect with the modem on the other end
and for the HotSync operation to finish.
Tip: If necessary, you can cancel the procedure at any time by tapping the
Cancel button.
66
Using VisorPhone as a Wireless Modem
Customizing Your Phone
The Phone application Preference screens enable you to customize many of
the VisorPhone features to meet your individual needs. For example, you
can choose which view appears when you start the Phone application, and
set security options to prevent unauthorized use.
This chapter describes how to:
■
■
■
■
■
■
■
■
■
■
Set dialing prefixes
Reassign the buttons in your Address Book
Change the phone display
Select the ringer setting
Prevent unauthorized use of your phone
Unlock your phone
Disable call waiting
Block your phone number for outgoing calls
Select a different service provider network
Connect a headset to your VisorPhone
Customizing Your Phone
67
Setting dialing prefixes
Some service providers require 11-digit dialing. If you already have 7-digit
or 10-digit numbers in your Address Book, you can set your VisorPhone to
automatically use 11-digit dialing by using a default area code. Using this
feature does not change the numbers in your Address Book.
1. Press the Address Book button
2. Tap the Menu icon
on the front of your handheld.
.
3. Under Options, tap Dial Preferences.
Tap check box to insert an
area code in front of 7-digit
numbers before dialing
Enter default
area code here
Tap check box to insert a 1
in front of 10-digit numbers
before dialing
4. Tap OK.
Note: You may be prompted to enter a default area code the first time you
dial a number from your Address Book.
68
Customizing Your Phone
Assigning dialing applications
When you select a phone number or email address in Address Book, you can
tap the Dial, SMS, or Email buttons to direct the selected information to a
specific application. The default applications for these buttons are the
Phone application and the SMS Message Manager. However, if you have
third-party SMS or Email applications installed on your handheld, you can
assign these buttons to any application that is compatible with the dialing-
enabled version of Address Book.
1. Press the Address Book button
2. Tap the Menu icon
on the front of your handheld.
.
3. Under Options, tap Dial Preferences.
Tap pick lists to
assign an application
to that button
Tip:
If no other applications appear in the pick lists, then you don’t
have compatible SMS or Email applications on your handheld.
4. Tap OK.
Customizing Your Phone
69
Changing the phone display
1. Press the Phone button
on your VisorPhone.
2. Tap the Menu icon
.
3. Under Options, tap Phone Preferences.
4. Select the display options you want to use.
Tap the view you want
to see when you open
the Phone application
Tap an icon to skip
that view when
pressing the Phone
button repeatedly
5. Tap OK.
70
Customizing Your Phone
Selecting the ringer settings
1. Tap the Menu icon
2. Under Options, tap Ringer Preferences.
Tip: The slider on your phone has two positions
.
and
. The
two Ringer Preferences columns control the behavior of the
corresponding slider position.
3. Select the ringer settings you want to use.
Tap Ring pick lists to
select ring style
Tap Volume pick lists to
select volume level
Tap Vibrate pick lists to turn
vibrate mode on or off
Tip:
You can use both a ring tone and vibrate alert or use them
separately. For example, you can set one position to ring softly
and vibrate, and the other position to vibrate only. To preview
a new sound, select Play ring when changed.
4. Tap OK.
Customizing Your Phone
71
Preventing unauthorized use of your phone
You can protect your phone number from unauthorized use by locking your
SIM card.
1. Turn on your phone.
2. Press the Phone button
3. Tap the Menu icon
on your VisorPhone.
.
4. Under Options, tap Phone Preferences.
5. Select the Phone Locked check box to lock your SIM card.
Tap here to lock
and unlock the
SIM card
Tap here to define a
new password
6. Enter your password and tap OK.
Note: If you haven’t set a password yet, check your service provider’s
documentation for the default password. This is usually 1234 or
1111.
7. Tap OK.
72
Customizing Your Phone
Unlocking your phone
1. Turn on your phone.
2. Press the Phone button
3. Enter your password.
on your VisorPhone.
in your service provider documentation. This is usually 1234
or 1111.
If you are using a SIM card from an established account, enter
your existing password.
Tap numbers to
enter password
Tap OK to unlock
your phone
Tap CLR to erase
the entire entry
4. Tap OK.
Tip: See “Preventing unauthorized use of your phone” on the previous
page to learn about setting your own password.
Customizing Your Phone
73
Disabling call waiting
If you receive a call while you are talking on the phone, the Phone
application notifies you about the second call. If you don’t want to be
interrupted by other calls, you can disable call waiting.
Note: Because call waiting information is stored by the network, it’s a good
idea to check the current network settings both before and after you
change the call waiting option.
1. Tap the Menu icon
.
2. Under Options, tap Call Preferences.
3. Disable the call waiting option.
Tap here to disable
call waiting
Tap here to display current
network settings
4. Tap OK.
Tip:
To reactivate Call Waiting, remove the check from the Disable Call
Waiting check box.
74
Customizing Your Phone
Blocking your phone number for outgoing calls
When you place a call from your VisorPhone, the Phone application reveals
your phone number to the person you’re calling. If your service provider
supports caller ID blocking, you can prevent revealing your phone number
to people you call.
Note: Because caller ID blocking information is stored by the network,
it’s a good idea to check the current network settings both before
and after you change the Block outgoing caller ID option.
1. Press the Phone button
2. Tap the Menu icon
on your VisorPhone.
.
3. Under Options, tap Call Preferences.
4. Enable the Block outgoing caller ID option.
Tap here to place
anonymous calls
5. Tap OK.
Customizing Your Phone
75
Selecting a service provider network
If you roam to an area where multiple service providers offer coverage, your
VisorPhone automatically selects the provider with the strongest signal.
However, if you prefer, you can manually select a service provider network.
Note: When you manually select a network, your VisorPhone finds only
that network until you either choose another network, or return to
Automatic Mode.
1. Press the Phone button
2. Tap the Menu icon
on your VisorPhone.
.
3. Under Options, tap Select Network.
4. Select a network.
Tap a network
to enter manual
mode
Tap Automatic Mode
to return to automatic
search mode
5. Tap OK.
Note: Selecting a new network may take 30 seconds or more.
76
Customizing Your Phone
78
Customizing Your Phone
Using the Menus
This section provides an overview of the menu options available in the
Phone, SIM Phonebook, and SMS Message Manager applications. Some of
the menu options vary based on which screen is active.
Phone application Edit menus
Speed Dial view
Dialpad view
Edit Speed Dial: Opens a dialog where you can define, change, and delete
speed dial buttons. For details, see “Changing a speed dial entry” on page
40.
Paste: Inserts a phone number from the clipboard into the dial box.
Phone application Record menu
Call History view
Purge: Opens a dialog where you can remove selected records from the Call
History list. For details, see “Purging call history” on page 36.
Delete Item: Removes the selected record from the Call History list.
Using the Menus
79
Phone application Options menus
SpeedDial
and Dialpad
views
Call History
view
Phone Preferences: Opens a dialog where you can change your phone display
and lock the phone. For details, see “Changing the phone display” on page
70 and see “Preventing unauthorized use of your phone” on page 72.
Ringer Preferences: Opens a dialog where you can choose the ringer settings.
For details, see “Selecting the ringer settings” on page 71.
Call Preferences: Opens a dialog where you can choose call waiting, call
blocking, and call forwarding settings. For details, see “Disabling call
waiting” on page 74, “Blocking your phone number for outgoing calls” on
page 75, and “Forwarding calls” on page 24.
Select Network: Opens a dialog where you can search for and use networks
other than your default network. For details, see “Selecting a service
provider network” on page 76.
Phone Info: Opens a dialog where you can view information about your phone
such as the phone number and the IMEI number that uniquely identifies
your phone to the network.
Font Preference: Opens a dialog where you can choose the font you want.
About Phone: Opens a dialog where you can view version and copyright
information for the Phone application.
80
Using the Menus
SIM Phonebook application Edit menu
Speed Dial and SIM views
Copy All: Copies all entries that exist in one phone list to the other phone
list. If you are viewing the speed dial list, it copies all new entries to your
SIM card. If you are viewing the SIM card list, it copies all new entries to
the speed dial list.
SIM Phonebook application Options menu
Speed Dial and SIM views
Help: Opens a dialog where you can view tips about using the SIM
Phonebook application.
About: Opens a dialog where you can view version and copyright
information for the SIM Phonebook application.
Using the Menus
81
SMS Message Manager application Message menus
Inbox view
Message view
Purge: Opens a dialog where you can choose which messages you want to
remove from the Inbox. For details, see “Deleting messages” on page 60.
Put Into Clipboard: Copies the selected message to the clipboard so you can
paste it into another message or application. For details, see “Copying
incoming messages” on page 57.
Copy to Memo Pad: Copies the selected message to a new Memo Pad memo.
For details, see “Copying incoming messages” on page 57.
Save: Stores the selected message in the Saved category.
Forward: Creates a copy of the selected message so you can send it to
someone else. For details, see “Forwarding incoming messages” on page 58.
Call Sender: Dials the person who sent the message.
82
Using the Menus
SMS Message Manager application Edit menu
Undo: Clears the last action.
Cut: Removes the selected text and places it on the clipboard.
Copy: Copies the selected text and places it on the clipboard.
Paste: Inserts text stored on the clipboard at the current cursor position.
Select All: Selects all text in the current field.
Keyboard: Opens the onscreen keyboard.
Graffiti Help: Opens screens that show you how to form Graffiti characters.
Using the Menus
83
SMS Message Manager application Options menu
Font: Opens a dialog where you can choose the font you want to use.
Greetings: Opens a dialog where you can enter predefined opening and
closing phrases to use in your messages. For details, see “Creating message
greetings and signatures” on page 56.
Preferences: Opens a dialog where you can view the SMS Service Center
number (if this field is blank, contact your service provider for this
information), choose deletion confirmation, and enter your service
provider’s SMS Email Center number. For details, see “Enabling SMS and
SMS Email” on page 50.
About SMS: Opens a dialog where you can view version and copyright
information for the SMS Message Manager application.
84
Using the Menus
Troubleshooting and Maintenance
If you encounter a problem with your VisorPhone module, check this
section to see if your problem is listed. If your problem isn't listed here, or
the suggestions don't resolve your problem, call 716-871-6448 for phone
support or visit us at www.handspring.com.
My VisorPhone
won't turn on
■
Make sure your VisorPhone is inserted firmly in the
Springboard expansion slot.
■
■
Make sure your VisorPhone battery isn't drained.
When you turn on your VisorPhone, hold down the
power button for at least two seconds, until you hear
a beep.
■
■
Turn on your handheld to make sure that the
handheld batteries aren't drained. Low batteries will
prevent your VisorPhone from turning on.
I get a message
that my SIM
card is missing
when I turn on
my VisorPhone
Make sure your SIM card is properly inserted. The
metal contacts must face down (away from the
battery), and the side with the corner cut must slide
into the SIM slot first. For details, see “Step 2: Insert
your SIM card into your VisorPhone” on page 3.
■
Your SIM card may be damaged. Contact your
service provider for a new card.
Troubleshooting and Maintenance
85
My VisorPhone
requires an
unlocking code,
but I didn't set
one
■
Your service provider may have set the locking code
before you received your VisorPhone. Enter the
default unlocking code (this is usually 1234 or 1111)
and then tap OK. If this doesn't work, contact your
service provider.
Note: It is actually your SIM card that is locked, not
your VisorPhone.
■
If you see the Unblock Phone screen instead of the
Unlock Phone screen, you entered the unlock code
incorrectly three times, and your VisorPhone is now
blocked. Contact your service provider to obtain the
unblock code. If you enter the unblock code
incorrectly ten times, your SIM is permanently
disabled.
I called my
Some service providers require 24 hours or more to
service provider activate your phone service. If it has been longer than
to enable my your service provider’s activation period, report the
phone service, problem to your service provider.
but it still
doesn’t work
86
Troubleshooting and Maintenance
My phone
Your service provider may need to install your phone
number isn't on number onto your SIM card. Contact your service
the Phone Info provider to see if they can send a message to your
screen
VisorPhone that writes your phone number onto your
SIM card.
My VisorPhone
won'tregisterto
the network
■
You are probably outside a network coverage area.
Try using another GSM phone to verify whether
coverage is available in your current location.
■
If coverage is available in your location, try your SIM
card in another GSM phone. If it still doesn’t, work,
your SIM card may be malfunctioning. Contact your
service provider for another SIM card.
■
Turn off your VisorPhone, and then turn it on again.
If a dialog appears asking if you want to search for a
network, tap Yes.
I tried dialing a
phone number,
but my
VisorPhone just
beeps at me
■
■
Make sure you dialed the correct number.
Wait a few minutes and try again. If the network is
very busy, calls cannot connect.
■
Verify that you are in a network coverage area and
then move a few yards away and try the call again. If
you are in a weak coverage area (1 bar of signal
strength or less), you may not be able to complete
calls even though you are registered to the network.
Troubleshooting and Maintenance
87
I can't dial
international
numbers
For security purposes, most service providers require you
to enable international calling on your account. Call your
service provider to enable international calling.
Call waiting
doesn’t work
Enable call waiting in the Call Preferences dialog. For
details, see “Disabling call waiting” on page 74.
Call forwarding For security purposes, most service providers require you
doesn't work
to enable this feature on your account even though there
is usually no extra charge. Call your service provider to
enable call forwarding.
Caller ID
Some service providers require you to enable this feature
blocking for my on your account. Call your service provider to enable
outgoing calls
doesn't work
blocking your Caller ID.
Some incoming
caller’s names
don’t appear in
Call History
■
■
Find out if a caller has blocked their Caller ID.
Call History does not show names for records you
marked hidden in your Address Book.
The SIM
Make sure your SIM card is inserted in your VisorPhone
and that your phone has been on for at least 30 seconds.
Phonebook
application
won't open
88
Troubleshooting and Maintenance
My SIM
Phonebook
When a name or number is longer than will fit in the SIM
Phonebook display, three dots appear to indicate that the
doesn’t display entry contains additional information. SIM Phonebook
the full name
and number
does not truncate the actual entry, it just does not appear
on the screen.
Some phone
Make sure the number you want is identified as a mobile
numbers don’t number in your Address Book. Only mobile phone
appear in the
SMS Lookup
numbers appear when you use the SMS Message Manager
Lookup button.
I can’t send SMS
Messages
■
Make sure SMS services are enabled on your account
by checking the SMS Preferences dialog to see if the
SMS Message Center number is on this screen. If the
number is missing, contact your service provider for
the SMS Message Center number and enter it in the
SMS Preferences dialog.
Note: Receiving SMS messages does not indicate
that you have a subscription to your service
provider’s SMS service. You must subscribe
to this service to send or reply to messages.
■
■
Verify that you are in a GSM coverage area.
Make sure the destination number is correct. Some
service providers require 11-digit phone numbers for
SMS messages.
Troubleshooting and Maintenance
89
I get an error
message when I email feature. You need to get the SMS Email Center
send an SMS number from your service provider and enter it in the
message to an SMS Preferences dialog. This number is different from
Make sure you have subscribed to and enabled the SMS
email address
the SMS Message Center number you use to send
messages to other mobile phone numbers. For more
information, see “Enabling SMS and SMS Email” on
page 50.
Theapplications
I assigned to the
Dial, Email, and
SMS buttons in
the Dialing
Address Book
don’t launch
■
Check the Dial Preferences dialog in the Address
Book to confirm the application is assigned to the
Dial, Email, or SMS button. For details, see
“Assigning dialing applications” on page 69.
■
Contact the software developer for the application
you want to use when you tap the button, and verify
that the software is compatible with the new Dialing
Address Book and the version of Palm OS your
VisorPhone uses. To take advantage of these buttons,
an application must contain special code that
registers its capabilities to the Dialing Address Book.
I get a “No
Carrier” error
when making
data calls
■
■
Verify that data calls are enabled on your account.
Verify that you are in a coverage area.
90
Troubleshooting and Maintenance
I can't
synchronize
when my
VisorPhone is
connected to my
handheld
Make sure that there are no active calls on your
VisorPhone before you begin a HotSync operation. You
cannot synchronize while you have an active call, and you
cannot make or receive calls during a HotSync operation.
Caring for your VisorPhone module
■
Keep your VisorPhone and its accessories out of the reach of small
children.
■
■
Keep your VisorPhone dry.
Use your VisorPhone at normal temperatures (between -4 degrees and
130 degrees Fahrenheit). Temperatures outside of this range may cause
damage to your VisorPhone.
■
■
■
■
Keep your VisorPhone away from dusty or dirty areas.
Do not disassemble your VisorPhone.
Do not use harsh detergents to clean your VisorPhone.
Use only genuine Handspring accessories. Third party accessories are
not guaranteed to function properly with your VisorPhone.
■
■
Do not let the Springboard contacts on your VisorPhone come in direct
contact with conductive or electronic objects.
Do not short any contacts on your VisorPhone module or the
Springboard connectors.
Troubleshooting and Maintenance
91
Caring for the battery
Your VisorPhone uses a 680mAh Lithium Ion battery. A fully-charged
battery provides approximately 3 hours of talk time and more than 70 hours
of standby time. Follow these guidelines to get the most from your battery:
■
Do not disassemble the battery pack.
■
If you are not using your VisorPhone for an extended period of time,
disconnect the battery pack from the phone and store it in a cool, dry
place; charge the battery at least once every six months when not in use.
■
Use your VisorPhone at normal temperatures (between -4 degrees and
130 degrees Fahrenheit). Using your VisorPhone outside of the normal
temperature range can severely decrease the battery performance.
■
■
■
Never throw the battery pack into fire or expose it to extreme heat.
If the battery pack ever becomes hot or smells odd, stop using it.
If the battery pack becomes damaged and leaks liquid, stop using it and
avoid skin contact with the leaking liquid.
■
■
■
■
Use only a genuine Handspring battery pack. Third party battery packs
are not guaranteed to function properly with your VisorPhone.
Always replace the battery pack with the same type of pack. Using
another type of battery pack may cause an explosion.
Do not short any battery contacts or let the contacts come in direct
contact with conductive or electronic objects.
Be sure to properly dispose of the battery. For more information, see
“How do I dispose of the battery?” on page 93.
92
Troubleshooting and Maintenance
How do I dispose of the battery?
When your battery fails to hold a charge, you need to replace it.
Caution: It is illegal in many areas to dispose of Lithium Ion batteries in
household or business trash. Call your local recycling center for
instructions on battery recycling, or contact Handspring for safe
disposal options. Do not handle a damaged or leaking battery.
Troubleshooting and Maintenance
93
94
Troubleshooting and Maintenance
Warranty and
Other Product Information
Handspring, Inc. Limited Warranty
HARDWARE: Handspring, Inc. (“Handspring”), warrants to the original end user (“Customer”) that this
product will be free from defects in workmanship and materials, under normal intended use, for one year
from the date of original purchase from Handspring. Handspring's sole obligation under this express war-
ranty shall be, at Handspring's option and expense, to replace the product or part with a comparable product
or part, repair the product or part, or if neither repair nor replacement is reasonably available, Handspring
may, in its sole discretion, refund to Customer the purchase price paid for the product or part. Replacement
products or parts may be new or reconditioned. Handspring warrants any replaced or repaired product or
part, and any hardware upgrade to which Customer is entitled under an agreement between Customer and
Handspring, for a period of ninety (90) days from shipment, or through the end of the original warranty,
whichever is longer. All products or parts that are replaced become the property of Handspring.
Accessory products, as listed in the applicable Handspring catalogue, are not covered under this Limited
Warranty. Handspring shall not be responsible for Customer's software, firmware, information, or memory
data contained in, stored on, or integrated with any products returned to Handspring for repair, whether
under warranty or not.
SOFTWARE: Handspring warrants to Customer that the Desktop organizer software licensed from it will
perform in substantial conformance to their program specifications, for a period of ninety (90) days from the
date of original purchase from Handspring. Handspring warrants the media containing software against fail-
ure during the warranty period. No updates are provided. Handspring does not provide any warranty for any
third party applications software that is licensed to Customer by the third party. Handspring's sole obliga-
tion with respect to this express warranty shall be (at Handspring's discretion) to refund the purchase price
paid by Customer for any defective software product, or to replace any defective media with software which
substantially conforms to applicable Handspring published specifications. Handspring makes no warranty or
representation that its software products will meet Customer's requirements or will work in combination
with any hardware or applications software products provided by third parties, that the operation of the soft-
ware products will be uninterrupted or error free, or that all defects in the software products will be correct-
ed.
OBTAINING WARRANTY SERVICE: Customer must contact Handspring within the applicable war-
ranty period to obtain warranty service authorization. Dated proof of original purchase from Handspring
will be required. Handspring is not responsible for Customer products or parts received without a warranty
service authorization. In the United States, Handspring may ship a replacement product or part prior to re-
Warranty and Other Product Information
95
ceiving the original product or part (“advance exchange”). If advance exchange is not available, then the re-
paired product or part will be shipped as soon as reasonably possible, which will be no later than thirty (30)
days after Handspring receives the original product or part. Repaired or replacement products will be shipped
to Customer at Handspring's expense. The repair and replacement process for products or parts in locations
outside of the United States will vary depending on Customer's location.
Products or parts shipped by Customer to Handspring must be sent prepaid and packaged appropriately for
safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of
the package. When an advance exchange is provided and Customer fails to return the original product or part
to Handspring within thirty (30) days from the date the warranty service authorization is issued, Handspring
will charge Customer the then current published catalogue price of such product or part.
WARRANTIES EXCLUSIVE: IF THIS PRODUCT DOES NOT OPERATE AS WARRANTED
ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE RE-
PLACEMENT OR REPAIR OF THE PRODUCT OR PART OR REFUND OF THE PURCHASE
PRICE PAID, AT HANDSPRING'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL
OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT
OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES,
TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PUR-
POSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON IN-
FRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED BY HANDSPRING and ITS
SUPPLIERS. HANDSPRING NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON
TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTAL-
LATION, MAINTENANCE OR USE OF ITS PRODUCTS.
HANDSPRING AND ITS SUPPLIERS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF
ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MAL-
FUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR
ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UN-
AUTHORIZED ATTEMPTS TO OPEN, REPAIR, OR MODIFY THE PRODUCT, OR ANY OTHER
CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHT-
NING, OTHER HAZARDS, OR ACTS OF GOD. THIS WARRANTY DOES NOT COVER PHYSI-
CAL DAMAGE TO THE SURFACE OF THE PRODUCT, INCLUDING CRACKS OR
SCRATCHES ON THE LCD TOUCHSCREEN OR OUTSIDE CASING. THIS WARRANTY DOES
NOT APPLY WHEN THE MALFUNCTION RESULTS FROM THE USE OF THIS PRODUCT IN
CONJUNCTION WITH ACCESSORIES, OTHER PRODUCTS, OR ANCILLARY OR PERIPHER-
AL EQUIPMENT AND HANDSPRING DETERMINES THAT THERE IS NO FAULT WITH THE
PRODUCT ITSELF. THIS WARRANTY DOES NOT APPLY TO ANY MALFUNCTION OR FAIL-
96
Warranty and Other Product Information
URE OF THE PRODUCT OR PART DUE TO ANY COMMUNICATION SERVICE CUSTOMER
MAY SUBSCRIBE TO OR USE WITH THE PRODUCT.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, HANDSPRING
ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUEN-
TIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REV-
ENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLA-
TION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THIS
PRODUCT, EVEN IF HANDSPRING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, AND LIMITS ITS LIABILITY TO REPLACEMENT, REPAIR, OR REFUND OF THE
PURCHASE PRICE PAID, AT HANDSPRING'S OPTION. THIS DISCLAIMER OF LIABILITY
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL
FAIL OF ITS ESSENTIAL PURPOSE.
NOTICE TO CONSUMERS: Some countries, states, or provinces do not allow the exclusion or limita-
tion of implied warranties or the limitation of incidental or consequential damages for certain products sup-
plied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions
may be limited in their application to you. When the implied warranties are not allowed to be excluded in
their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives
you specific legal rights which may vary depending on local law.
GOVERNING LAW: This Limited Warranty shall be governed by the laws of the State of California,
U.S.A. as such laws are applied to agreements entered into and to be performed entirely within California
between California residents and by the laws of the United States, excluding its conflicts of laws principles
and excluding the United Nations Convention on Contracts for the International Sale of Goods.
Warranty and Other Product Information
97
Handspring, Inc. End User Software License Agreement
THIS PRODUCT CONTAINS SOFTWARE, THE USE OF WHICH IS LICENSED BY HAND-
SPRING, INC. AND ITS SUPPLIERS (COLLECTIVELY, “HANDSPRING”), TO ITS CUSTOMERS
FOR THEIR USE ONLY AS SET FORTH BELOW.
SOFTWARE LICENSE: Handspring grants you a nonexclusive license to use the accompanying software
program(s) (the “Software”) subject to the terms and restrictions set forth in this End User Software License
Agreement (“License Agreement”). You are not permitted to lease or rent, distribute or sublicense the Soft-
ware or to use the Software in a time-sharing arrangement or in any other unauthorized manner. Further, no
license is granted to you in the human readable code of the Software (source code). Except as provided below,
this License Agreement does not grant you any rights to patents, copyrights, trade secrets, trademarks, or any
other rights in respect to the Software.
The Software is licensed to be used solely on or in connection with Handspring products. With respect to the
Desktop Software, you may reproduce and provide one (1) copy of such Software for each personal computer
on which such Software is used as permitted hereunder. With respect to the Device Software, you may use
such Software only on one (1) Handspring product. Otherwise, the Software and supporting documentation
may be copied only as essential for backup or archive purposes in support of your use of the Software as per-
mitted hereunder. You must reproduce and include all copyright notices and any other proprietary rights no-
tices appearing on the Software on any copies that you make.
Notwithstanding any other provision of this License Agreement, this License Agreement shall not be deemed
to apply to any applications software licensed to you by third parties that is included on the same media as
Handspring's Software (“Other Software”) if the Other Software provides that the use of the Other Software
is subject to the terms and conditions of the third party's license agreement.
Portions of the Software are licensed to Handspring, and from Handspring to you, pursuant to the GNU Li-
brary General Public License (“GNU Software”), a copy of which is supplied herewith and incorporated
herein in its entirety by this reference. Notwithstanding any other provision of this License Agreement, this
License Agreement shall not be deemed to apply to the GNU Software. Source code versions of the GNU
Software are available at Handspring's web site, currently located at www.handspring.com.
PAYMENT OF FEES: The effectiveness of the licenses granted hereunder is conditioned on the receipt by
Handspring of any applicable fees.
98
Warranty and Other Product Information
NO ASSIGNMENT; NO REVERSE ENGINEERING: You may transfer the Software and this License
Agreement to another party in connection with a transfer of the Handspring product upon which the Soft-
ware is used, if the other party agrees in writing to accept the terms and conditions of this License Agree-
ment. If you transfer the Software, you must at the same time either transfer all copies of the Software as
well as the supporting documentation to the same party or destroy any such materials not transferred. Except
as set forth above, you may not transfer or assign the Software or your rights under this License Agreement.
Modification, reverse engineering, reverse compiling, or disassembly of the Software is expressly prohibited.
However, if you are a European Union (“EU”) resident, information necessary to achieve interoperability
of the Software with other programs within the meaning of the EU Directive on the Legal Protection of
Computer Programs is available to you from Handspring upon written request.
EXPORT RESTRICTIONS: You agree that you will not export or re-export the Software or accompa-
nying documentation (or any copies thereof) or any products utilizing the Software or such documentation
in violation of any applicable laws or regulations of the United States or the country in which you obtained
them. The software covered by this License Agreement may contain strong data encryption code which can-
not be exported outside of the U.S. or Canada. You agree that you will not export/reexport, either physically
or electronically, the encryption software or accompanying documentation without obtaining written autho-
rization from the U.S. Department of Commerce.
UNITED STATES GOVERNMENT LEGEND: If you are acquiring the Software on behalf of any unit
or agency of the United States Government, the following provisions apply. The Software constitutes a
“commercial item”, as that term is defined at Federal Acquisition Regulation (FAR) 2.101 (Oct. 1995), con-
sisting of “commercial computer software” and “commercial computer software documentation”, as such
terms are used in FAR 12.212 (Sept. 1995), and is provided to the U.S. Government only as commercial soft-
ware (with “Restricted Rights”, if applicable). Use, duplication, or disclosure by the U.S. Government is sub-
ject to restrictions set forth in this License Agreement and as provided in DFARS 227.7202-1(a) and
227.7202-3(a) (1995), DFARS 252.227-7013(c)(1)(ii) (OCT 1988), FAR 12.212(a) (1995), FAR 52.227-19,
or FAR 52.227-14 (ALT III), as applicable.
TERM AND TERMINATION: This License Agreement is effective until terminated. You may termi-
nate it at any time by destroying the Software and documentation together with all copies and merged por-
tions in any form. It will also terminate immediately if you fail to comply with any term or condition of this
License Agreement. Upon such termination you agree to destroy the Software and documentation, together
with all copies and merged portions in any form.
Warranty and Other Product Information
99
GOVERNING LAW: This License Agreement shall be governed by the laws of the State of California as
such laws are applied to agreements entered into and to be performed entirely within California between Cal-
ifornia residents and by the laws of the United States. You agree that the conflicts of laws principles of such
laws and the United Nations Convention on Contracts for the International Sale of Goods (1980) are hereby
excluded in its entirety from application to this License Agreement.
LIMITED WARRANTY; LIMITATION OF LIABILITY: All warranties and limitations of liability ap-
plicable to the Software are as stated on the Limited Warranty or in the product manual accompanying the
Software. Such warranties and limitations of liability are incorporated herein in their entirety by this refer-
ence.
SEVERABILITY: In the event any provision of this License Agreement is found to be invalid, illegal or un-
enforceable, the validity, legality and enforceability of any of the remaining provisions shall not in any way be
affected or impaired and a valid, legal and enforceable provision of similar intent and economic impact shall
be substituted therefor.
ENTIRE AGREEMENT: This License Agreement sets forth the entire understanding and agreement be-
tween you and Handspring, supersedes all prior agreements, whether written or oral, with respect to the Soft-
ware, and may be amended only in a writing signed by both parties.
Safety and General Information
IMPORTANT INFORMATION ON SAFE AND EFFFICIENT OPERATION. Read this information
before using your integrated multi-service portable radio.
For the Safe and Efficient Operation of Your Radio, Observe These Guidelines:
Your radio product contains a transmitter and a receiver. When it is ON, it receives and transmits radio fre-
quency (RF) energy. The radio operates in the frequency range of 800 MHz to 1990 MHz and employs digital
modulation techniques. When you use your radio, the system handling your call controls the power level at
which your radio transmits. The output power level typically may vary over a range from .001 Watts to 2
Watts.
100
Warranty and Other Product Information
Exposure to Radio Frequency Energy
Your VisorPhone Radio Product is designed to comply with the following national and international stan-
dards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy:
■
United States Federal Communications Commission, Code of Federal Regulations;
47 CFR part 2 sub-part J
■
■
■
■
■
■
American National Standards Institute (ANSI) IEEE. C95. 1-1992
National Council on Radiation Protection and Measurements (NCRP). Report 86
International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998
National Radiological Protection Board of the United Kingdom, GS 11, 1988
Verband Deutscher Elektrotechniker (VDE) DIN-0848
Department of Health and Welfare Canada. Safety Code 6
To comply with the above FCC Regulations governing human exposure to radio frequency energy, users
MUST adhere to the following procedure:
■
To comply with FCC RF exposure guidelines during body-worn operation, use the Handspring Belt
Clip or the Handspring Holster. Use of other body worn accessories that have not been tested with the
VisorPhone for RF exposure compliance may not comply.
To assure optimal radio performance, always adhere to the following procedures:
■
■
■
When placing or receiving a phone call hold the radio as you would a telephone.
Speak directly into the microphone and position the antenna up over your shoulder.
DO NOT hold the antenna when the radio is “IN USE.” Holding the antenna affects call quality and
may cause the radio to operate at a higher power level than needed.
Interference to Medical and Personal Electronic Devices
Most electronic equipment is shielded from RF energy. However, certain equipment may not be shielded
against the RF signals from your wireless phone.
Warranty and Other Product Information
101
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of six inches (6")
be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent research by the recommendations
of Wireless Technology Research.
Persons with pacemakers should:
■
■
■
■
ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON.
not carry the phone in a breast pocket.
use the ear opposite the pacemaker to minimize the potential for interference.
turn the phone OFF immediately if you have any reason to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may
want to consult your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device to determine if it is ad-
equately shielded from external RF energy. Your physician may be able to assist you in obtaining this infor-
mation.
Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do
so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Interference to Other Electronic Devices
RF energy may affect improperly installed or inadequately shielded electronic operating and entertainment
systems in motor vehicles. Check with the manufacturer or representative to determine if these systems are
adequately shielded from external RF energy. Also check with the manufacturer of any equipment that has
been added to the vehicle.
Turn your radio OFF before boarding any aircraft to prevent possible interference to aircraft systems. Reg-
ulations of the United states Federal Aviation Administration prohibit use when the aircraft is in the air and
require you have permission from a crew member to use your radio while the aircraft is one the ground.
102
Warranty and Other Product Information
Safety and General Use While Driving
Check the laws and regulations on the use of telephones in the area where you drive. Always obey them.
When using the phone while driving, please:
■
■
■
Give full attention to driving and to the road
Use hands-free operation, if available
Pull off the road and park before making or answering a call if driving conditions so require.
FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio fre-
quency energy and, if not installed and used in accordance with the instructions, may cause harmful inter-
ference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
■
■
■
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
■
Consult the dealer or an experienced radio/TV technician for help.
The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral
or host devices. Failure to do so may violate FCC rules.
Caution: Changes or modifications not covered in this manual must be approved in writing by the manu-
facturer's Regulatory Engineering Department. Changes or modifications made without written approval
may void the user's authority to operate this equipment.
Warranty and Other Product Information
103
Responsible Party:
Handspring, Inc.
189 Bernardo Avenue
Mountain View, California 94043-5203
United States of America
(650) 230-5000
Canadian RFI Statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Reg-
ulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le matériel brouilleur
du Canada.
Acknowledgments
We would like to thank the following developers whose contributions were an integral part of the Handspring
product:
■
OPTION International NV
Kolonel Begaultlaan 45
3012 Leuven
BELGIUM
Tel: +32 16 317 411
www.option.com
104
Warranty and Other Product Information
Beep tone 23
Index
Numerics
3-way calling 29
A
Active call 13, 25
Address Book
adding from Call History 16
adding to Speed Dial 39
dialing from 17
C
Call
Preferences 23, 24, 74, 75, 80
status 26, 28, 29
waiting 23, 74
Dialing Preferences 69
Adjusting volume 6
Answering calls 21–23
Antenna 5
Call History 19
adding to Address Book 16
adding to Speed Dial list 16
deleting items 36
dialing from 16
displaying 35
icon 16
incoming calls 35
missed calls 19, 31, 32, 35
outgoing calls 35
purging 36
B
Battery
care 92
charging 8
disposal 93
gauge 13
indicators 8
inserting 4
location 5
specifications 92
Caller ID 19, 22, 23, 34, 75
Index
105
Calls
3-way 29
applications 69
active 13, 25
answering 21–23
answering call waiting 23
conference 29
forwarding 24
emergency numbers 20
last number 16
prefixes 68
previous numbers 15, 16, 35
with Dialpad 15
ignoring 22
incoming 21–24, 35
missed 19, 32, 35
outgoing 13–20, 35, 75
placing a second 27
placing from SIM Phonebook
47
with Speed Dial 14
Dialpad
placing on hold 26
switching 28
dialing numbers 15
icon 15
Conference calls 29
Coverage area 11, 19, 21, 24, 31, 53
E
Edit
D
call forwarding number 24
menu 79, 81, 83
Deleting
Call History 36
SIM card entries 46
SMS messages 34, 53, 60
Speed Dial entries 41
phone number 15, 17, 18, 39
SMS messages 58
Speed Dial 40, 42
Email messages 49, 50, 52, 55
Emergency numbers 20
106
Index
Incoming calls 21–24, 35
F
Forwarding
calls 24
SMS Email 50
SMS messages 58, 82
Frequently asked questions 85–91
G
voicemail 13
Greetings 56
H
Headset
K
connecting 77
jack 5
Key Pad 13, 14, 33
L
Hold button 26
HotSync operations 61–66, 91
LED 5, 6, 8, 11
License agreement 98
Light, see LED 6
Limited warranty 95
Locking phone 72
I
Icons
battery 13
Call History 16, 32
Dialpad 15
M
Memo Pad 18
Phonebook 44, 45
signal strength 13
Speed Dial 14
Voicemail 13
Ignoring calls 22
Menus
Phone application 79–80
Phonebook 81
SMS Message Manager 82–84
Index
107
Message
Manager, see SMS
menus 82
Messages
O
checking 31–35
missed call 19
purging SMS 60
replying 52
sorting SMS 59
text 11, 31, 34, 51
voicemail 11, 33
Missed calls 19, 32, 35
Modem 61–66
Module
P
Password 72, 73
Phone application
menus 79–80
starting 15
Phone button 6
Phone number
checking 10
editing 15
Phonebook
menus 81
Power button 5
Preferences
Call 75
inserting 7
removing 7
N
Network
coverage area 11
HotSync operation 65
name 13
selecting 76, 80
status 6, 75
call waiting 74
dialing 69
voicemail number 38
Network status 24, 74
108
Index
Phone 70
ringer 71
Prefixes 68
Purging
Call History 36
SMS messages 60
50
R
copying text 57
creating messages 53
email messages 50, 55
forwarding messages 58
greetings 56
Record menu 79
Redialing a number 16
Ringer
button 6
settings 71
Inbox 51
menus 82–84
Message Manager button 6
messages 31, 34
Preferences 50
purging messages 60
replying to messages 52
saving messages 57
signatures 56
S
Safety 11, 92, 100–103
Scroll buttons 6, 15, 51
Security 72
Setup 2–10
Signal strength 13, 76
Signatures 56
SIM card
defined 1, 3
IMEI 10
inserting 3
locking 72
sorting messages 59
Software license 98
Sorting messages 59
Speaker 5, 6, 77
Index
109
Speed Dial
adding Address Book entries
39
adding Call History entries 16
changing entries 40
copying entries from SIM card
44, 45
inserting 7
parts of 5
removing 7
turning on 9
defining buttons 38
deleting entries 41
dialing numbers 14
icon 14
list 37–42
organizing 37, 42
voicemail 33, 38
Voicemail 11, 19, 22, 31, 33, 38
icon 13
Volume 6
W
Warranty 95
Wireless synchronization, see
HotSync operations
Support 85
Switching calls 28
T
Text messages, see SMS
To Do List 18
Troubleshooting 85–91
110
Index
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