Freecom Technologies Hard Drive Dock Quattro User Manual

USER MANUAL  
HARD DRIVE DOCK QUATTRO  
EXTERNALDOCKINGSTATION/2.5"&3.5"SATA/USB2.0/FIREWIRE800&400/eSATA  
Rev. 006  
Table of Contents  
User manual  
EN  
General information ........................................................................................................... Page  
4
6
8
9
Chapter 1:  
Start Up the HD Dock Quattro ........................................................................................ Page  
Chapter ꢀ:  
Ejecting the HD from the Dock....................................................................................... Page  
Chapter ꢁ:  
Partitioning your HD........................................................................................................... Page  
Chapter 4:  
Trouble shooting - FAQ...................................................................................................... Page 18  
Need assistance? Have questions?  
In case you have a question about the use of this product, need information about other  
Freecomproductsorneedtechnicalassistance,pleasecontacttheFreecomServiceCenter  
Freecom offers free unlimited helpdesk support.  
© 2010 Freecom Technologies  
Freecom HD Dock Quattro  
General information  
EN  
The following hardware and software requirements must be fulfilled to ensure trouble-  
free operation.  
System requirements  
In order to use the Freecom HD Dock Quattro, following components are needed:  
PC:  
Intel Pentium III / AMD Duron 900 MHz or higher  
256 MB RAM (Vista / 7: 512 MB RAM) or higher  
Available USB 2.0 or USB 1.1 port*  
or  
Available Firewire 400- or Firewire 800- port  
or  
Available eSATA port  
Internet connection for online warranty registration  
Operating system: Windows XP, Windows Vista, Windows 7  
Mac:  
PowerPC G5 or Intel Mac  
256 MB RAM or higher  
Available USB 2.0 or USB 1.1 port*  
or  
Available Firewire 400- or Firewire 800- port  
or  
Available eSATA port  
Internet connection for online warranty registration  
Operating system: Mac OS X v10.5 or higher  
Environment  
Operating temperatur: 5°C - 35°C.  
Operating humidity: 5-90%, non-condensing  
*
To achieve optimal performance from the Freecom HD Dock Quattro your PC should be equipped with an  
USB 2.0 port.  
4
General information  
Precautionary Measures and General Notes  
EN  
Make sure the label side of the hard drive is ahead, and the hard drive connector is  
downward before it is inserted. Otherwise, the hard drive can not be inserted.  
Do not eject the hard drive while it is working.  
Hold the hard drive with its front edge instead of the PCB at the bottom side.  
Hard drives are precise equipment. Read the user manual attached with the hard  
drive before using.  
Do not put anything inside the product except 2.5" or 3.5" SATA I/II hard drives.  
Freecom warranty this product against defects of materials and workmanship under  
normaluse,Freecomcannotbemaderesponsibleforanydamagecausedbyaccident,  
abuse, misuse etc, nor any hardware/software damage or data loss.  
The surface temperature of hard drive may reach ꢂ0°C, please mind and  
be careful, altough it is not hot enough to burn people.  
Features  
Works under open space, no dissipating device for hard drive is needed.  
Supports 2.5" & 3.5" SATA I/II hard drive  
Supports USB 2.0 up to 480 Mbps, compatible with USB 1.1 up to 12 Mbps.  
Supports 1.5 Gbit/s or 3.0 Gbit/s SATA HDD  
Supports hot swaps  
Unique hard drive ejection apparatus  
Specification  
Interface: USB 2.0/eSATA to SATA, Firewire 400, Firewire 800  
Speed: 480 Mbps (USB 2.0), 12 Mbps (USB 1.1)  
Material: Plastic/Metal  
Weight: 420 g  
Dimensions: 136 (L) x 95 (W) x 77 (H) mm  
Ifatanypointduringinstallingand/orconfiguringyourHDDockQuattro  
youneedassistanceorhavequestions,pleasecontacttheFreecomSupport  
Freecom offers free unlimited helpdesk support.  
Freecom HD Dock Quattro  
Chapter 1: Start Up the HD Dock Quattro  
EN  
1
1.1 Freecom HD Dock Quattro  
1.1.1 Top  
3.  
4.  
5.  
1.  
2.  
1. SATA connector  
2. Power and Access LED  
3. Slot for 2.5" SATA HDD  
4. Slot for 3.5" SATA HDD  
5. Eject Button  
1.1.ꢀ Back  
1.  
2.  
3.  
4.  
5.  
1. AC connector  
2. USB 2.0 connector  
3. eSATA connector  
4. Firewire 800 connector  
5. Firewire 400 connector  
Start Up the HD Dock Quattro  
1.ꢀ HDD installation for ꢀ.ꢂ" or ꢁ.ꢂ"  
EN  
1
1.  
Connect the cable of the power supply to the  
Freecom HD Dock Quattro and the power supply  
itself to the socket.  
2.  
a) USB:ConnecttheUSBcabletotheUSBportonthe  
HD Dock Quattro (for data transfer with USB).  
USB  
or  
b) Firewire 400/800: Connect the Firewire cable to  
the Firewire port on the HD Dock Quattro (for data  
transfer with Firewire).  
or  
c) eSATA:ConnecttheeSATAcabletotheeSATAport  
on the HD Dock Quattro (for data transfer with  
eSATA).  
3.  
4.  
Vertically insert the hard drive into the drive slot,  
make sure the hard drive matches firmly with the  
connector inside the dock.  
Switch on the HD Dock Quattro.  
Freecom HD Dock Quattro  
5.  
Partition and format your hard drive (if required). See  
chapter 3 for further details.  
EN  
PC: Your hard drive appears in "My Computer" and  
can be used now.  
Mac: Your hard drive appears on the desktop and  
can be used now.  
1.ꢁ LED  
LED on:  
HD Dock Quattro switched on  
LED flashes:  
Data transfer  
Chapter ꢀ: Ejecting the HD from the Dock  
Switch off the power.  
1.  
Press the button down.  
2.  
3.  
Gently remove the hard drive off in vertical direction.  
Partitioning your HD  
Chapter ꢁ: Partitioning your HD  
EN  
ꢁ.1 General information  
Your hard drive must be partitioned and formatted before it can be used.  
This chapter describes current limitations of most common file systems and instructions  
to enable you to adapt your hard drive to your needs.  
ꢁ.ꢀ File System features  
Please refer to the tables below for an overview:  
File systems supported by different operating systems  
File system  
FAT  
FATꢁꢀ  
NTFS  
HFS+  
Operating system  
WindowsXP/Vista/7  
Mac OS X  
yes  
yes  
yes  
yes  
yes  
no  
yes  
(only read)  
yes  
Maximum size of a partition  
File system  
FAT  
FATꢁꢀ  
NTFS  
HFS+  
Operating system  
WindowsXP/Vista/7  
Mac OS X 10.1.x  
Mac OS X 10.2.x  
Mac OS X 10.3.x  
Mac OS X 10.4.x  
Mac OS X 10.5.x  
Mac OS X 10.6.x  
4 GB*  
32 GB  
16 TB  
-
-
-
-
-
-
-
128 GB  
-
-
-
-
-
-
2 TB  
128 GB  
8 TB  
( -> 128 GB)  
( -> 128 GB)  
( -> 128 GB)  
( -> 128 GB)  
16 TB  
16 TB  
16 TB  
16 TB  
*
FAT partitions larger than 2 GB can only be administrated by Windows XP / Vista / 7.  
Freecom HD Dock Quattro  
Example for different partitions with different file systems on one HD  
EN  
File system  
NTFS  
FAT32  
Total  
size of HD  
80 GB  
60 GB  
20 GB  
Note: On NTFS formatted hard disks data can only be written under  
Windows XP / Vista / ꢄ. Under Mac OS X data can only be read.  
The example above is a good solution for Windows XP / Vista / 7 users who sometimes  
exchange data with Macs.  
For storing the data under Windows XP / Vista / 7 both partitions can be used. As the  
NTFS file system can only be read by Mac data to be used on this operating system must  
be stored on the FAT32 partition.  
Please follow the steps below to adapt your hard drive for your needs.  
ꢁ.ꢁ Partitioning your hard drive under Windows XP / Vista / ꢄ  
ꢁ.ꢁ.1 Deleting a partition on the hard drive  
1. Click with the right mouse button on the "My Computer" icon on your desktop.  
2. Select the option "Manage".  
3. Select the option "Storage" -> "Disk Management".  
4. Choose your external hard drive and right-click on the partition.  
5. Select "Delete Partition" and confirm by clicking on "Yes". The partition will be  
deleted now.  
ꢁ.ꢁ.ꢀ Creating a partition on the hard drive  
Thefollowingstepswillguideyouthroughtheprocessofcreatingpartitionsonyourhard  
drive. After this procedure your hard drive will be ready for use and it will be allocated  
a drive letter.  
1. Click with the right mouse button on the "My Computer" icon on your desktop.  
2. Select the option "Manage".  
3. Select the option "Storage" -> "Disk Management".  
4. Choose the hard disk which is "unallocated". Ensure that the entire drive is  
"unallocated".  
10  
Partitioning your HD  
EN  
5. Click with the right mouse button on the "unallocated" area and select the option  
"New Partition". The "New Partition Wizard" opens. Click on "Next".  
11  
Freecom HD Dock Quattro  
6. Select "Primary partition" and click on "Next".  
EN  
7. Now you can adjust the size of your partition. Click on "Next" if only one partition is  
to be created. See next chapter (Creating two or more partitions on the HD under  
Windows XP / Vista / 7) how to create more than one partition.  
8. Assign a drive letter to your hard disk. Normally you can use the default options. Click  
on "Next".  
1ꢀ  
Partitioning your HD  
9. Selecttheformattingoption"Formatthispartitionwiththefollowingsettings".Choose  
either "FAT32" or "NTFS", the "Allocation unit size" should remain on "Default". Finally  
select "Perform a quick format" and click on "Next".  
EN  
10. Click on "Finish" to complete the partitioning of your hard drive. Your hard drive will  
be formatted now and is ready-to-use afterwards.  
1ꢁ  
Freecom HD Dock Quattro  
ꢁ.ꢁ.ꢁ Creating two or more partitions on the HD under Windows XP / Vista / ꢄ  
EN  
1. Repeat the steps from the previous chapter (Creating a partition on the hard drive  
under Windows XP / Vista / 7) for creating the first partition.  
2. Click with the right mouse button on the "My Computer" icon on your desktop.  
3. Select the option "Manage".  
4. Select the option "Storage" -> "Disk Management".  
5. Right-click on the unallocated space of your hard drive and select the option "New  
partition". The "New Partition Wizard" opens. Click on "Next".  
6. Select "Extended partition" and click on "Next".  
7. Now you can adjust the size of your partition. Enter the size and click on "Next".  
14  
Partitioning your HD  
8. Click on "Finish" to create the "Extended partition". The unallocated space now  
changed to "Free space".  
EN  
1ꢂ  
Freecom HD Dock Quattro  
9. Right-clickon"FreeSpace"andselect"NewLogicalDrive".The"NewPartitionWizard"  
opens. Click on "Next".  
EN  
10. "Logical drive" is already selected. Click on "Next".  
11. Specify the partition size and click on "Next".  
12. Assign a drive letter and click on "Next".  
13. Select the formatting option "Format this partition with the following settings".  
Chooseeither"FAT32"or"NTFS", the"Allocationunitsize"shouldremainon"Default".  
Finally select "Perform a quick format" and click on "Next".  
14. Click on "Finish" to complete partitioning. Your partition will be formatted now and  
is ready-to-use.  
Note: If you select NTFS as file system, the data of your HD Dock Quattro  
can be read only under Mac OS X. There is no possibility to write data.  
1ꢃ  
Partitioning your HD  
ꢁ.4 Partitioning your HD under Mac OS X  
EN  
1. Open the "Disk Utility". This can be found in "Applications" —> "Utilities".  
2. Click on the tab "Partition".  
Here you can setup the partition settings and partition the drive according to your  
settings (e.g. Mac OS Extended). Detailed information how to use the Disk Utility can  
be found in the help:  
1ꢄ  
Freecom HD Dock Quattro  
Chapter 4: Trouble shooting - FAQ  
EN  
4
If you still have problems getting your Freecom HD Dock Quattro to function properly  
despite having installed it correctly, then please check the following items:  
What can I do when the hard drive does not work and there is cklicking noise arising  
from it?  
It means the power supply is not adequate enough to start the hard drive. Make sure  
the power plug (power adaptor and cable) is inserted, and connect the USB, eSATA  
or Firewire cable to the counterpart ports.  
When I finished the hardware installation following the manual, the external device  
failed to be detected by the system. Why?  
Please check the hard drive, and format it if it is a new one.  
If using eSATA to transfer,please check whether your motherboard supports hot swap.  
If not, connect the Freecom HD Dock Quattro to the eSATA port on computer before  
starting it.  
1ꢅ  
1
WARRANTY  
(VALID IN EUROPE/TURKEY ONLY)  
YEAR  
WARRANTY  
We thank you for purchasing this Freecom product and hope you will enjoy using it.  
In order to avoid unnecessary inconvenience on your part, we suggest reading the  
quick install guide, instruction manual and any additional electronic and or printed  
manuals. When problems occur we have a database with Frequently Asked Questions  
contact the helpdesk.  
Your Guarantee  
All Freecom products come with unlimited technical phone and web support. By this  
Guarantee, Freecom warrants their products to be free from defects in material and  
workmanship for a period listed below from the date of its original purchase. If during  
this period of guarantee the product proves defective due to improper materials or  
workmanship, Freecom will, without charge for labour or parts, at its sole discretion,  
repair or replace the product or its defective parts upon the terms and conditions set  
out below.  
Conditions  
This guarantee will be granted only when the original invoice or sales receipt (indica-  
ting the date of purchase, product and serial number) is presented together with the  
defective product and a Freecom RMA number received from the Freecom Website or  
given by a Freecom Service Center. Freecom reserves the right to refuse the free-of-  
charge guarantee services when the date of purchase of the product cannot be proven.  
This guarantee will not apply if the RMA number is missing, the serial number on the  
product has been altered, removed or made illegible.  
This guarantee covers only the hardware components packaged with the product.  
This guarantee covers none of the following: (a) any consumable supplied with the  
product, such as media or batteries; (b) damage to or loss of any software programs,  
data or removable storage media; (c) any damage resulting from adaptations, changes  
or adjustments, which may have been made to the product, without the prior writ-  
ten consent of Freecom; (d) attempted repair by any party other than authorized by  
Freecom and (e) accidents, lightning, water, fire or any other such cause beyond the  
reasonable control of Freecom.  
With respect to all services provided, Freecom is not responsible for any damage to  
or loss of any programs, data or other information stored on any media or any part  
of any product serviced. Freecom is not liable for the consequence of business loss in  
case of system failure. Be sure to exclude all parts not covered by this guarantee prior  
to returning the product to Freecom. Freecom is not liable for any loss or damage to  
these items. If during the repair of the product the contents of the hard drive are altered,  
deleted or in any way modified, Freecom is not liable whatsoever.  
Repair parts and replacement products will be provided on an exchange basis and will  
be either new, equivalent to new or reconditioned. All replaced parts and products  
become the property of Freecom The period of guarantee for any product or part re-  
paired or replaced in warranty shall be the balance of the original guarantee. Repairs  
or replacements on product or parts out of warranty carry 6 (six) months guarantee.  

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