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Dell™ Axim™ X50
Owner’s Manual
Models HC03U, HC03UL, and HD04U
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
Contents
CAUTION: Safety Instructions .
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SAFETY: General .
SAFETY: Power
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SAFETY: Air Travel .
SAFETY: Electromagnetic Compatibility
Instructions .
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When Using Your Device .
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SAFETY: Ergonomic Computing Habits
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SAFETY: Protecting Against Electrostatic
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SAFETY: Battery Disposal
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Before You Begin .
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Related Information
Contacting Dell
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1
Getting Started
Unpacking Your Device .
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Front, Side, and Back Views
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Front and Side Views .
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Back View .
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Contents
3
Using the Battery
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Charging the Battery
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Checking Battery Power
Using Your Axim
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Changing the Display Mode on Your Device
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2
Operating the Axim
Using the Power Button .
Using the Stylus .
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Using the Cradle
USB Charging
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Using the Sync Cable .
Connecting to a Projector
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Using Cards .
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CompactFlash Cards
Secure Digital Memory Cards .
Resetting the Axim
Soft Reset
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Hard Reset .
® ™
Using Microsoft Windows Mobile Version 5.0
software for Pocket PC Premium Edition .
Status Icons .
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4
Contents
Programs
Program Buttons .
Switcher Bar
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Navigation Bar and Command Bar .
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Pop-Up Menus .
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Searching for Information .
Backing Up Data .
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Entering Information
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Entering Text Using the Input Panel .
Typing With the Soft Keyboard
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Letter Recognizer
Block Recognizer
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Transcriber
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Writing on the Screen
Editing Written Text
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Drawing on the Screen .
Creating a Drawing
Editing a Drawing
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Recording a Message
Using My Text .
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Adjusting Settings
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Personal Tab
System Tab
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Connections Tab .
Contents
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3
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Installing and Using ActiveSync .
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About Microsoft Pocket Outlook
Categories
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Creating a Category .
Calendar
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Using the Summary Screen .
Creating Meeting Requests .
Contacts
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Finding a Contact .
Using the Summary Screen .
Tasks .
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Notes .
Messaging
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Connecting Directly to an E-Mail Server .
Using the Message List .
Composing Messages
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Managing E-Mail Messages and Folders .
Notifications
Beaming an Item
Using File Explorer
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Contents
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Getting Connected
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If the Network Card is Set Up .
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If the Wireless Network is
Broadcasting SSID .
Not Broadcasting SSID
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Using Odyssey Client .
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Adding a Network .
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Using Odyssey Client to a Get
Certificate of Authority .
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Using Infrared
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Using Bluetooth Wireless Technology .
Creating a Modem Connection
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Creating an Ethernet Connection
Creating a VPN Connection .
Ending a Connection
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Connecting Directly to an E-Mail Server .
Getting Help on Connecting .
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Contents
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Adding Programs Using
® ®
Microsoft ActiveSync
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Downloading Programs From the Internet
Adding a Program to the Start Menu .
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Removing Programs .
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Word Mobile
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Excel Mobile
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Tips for Working in Excel Mobile .
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PowerPoint Mobile
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MSN Messenger
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Setting Up
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Working With Contacts .
Chatting With Contacts .
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Pocket PC .
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Using Internet Explorer Mobile
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Mobile Favorites
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Conserving Memory
Mobile Favorites Folder .
Favorite Links .
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Browsing Mobile Favorites and the Web .
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8
Contents
7
Maintenance and Troubleshooting
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Installing the Diagnostic Utility .
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Troubleshooting
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File Download Security Warning
8
Appendix
Specifications
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Regulatory Notices .
FCC Notices (U.S. Only)
IC Notice (Canada Only)
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Australia and New Zealand .
NOM Information (Mexico Only)
Wireless Regulatory Information
Japan Standard . .
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Canada—Industry Canada (IC) .
FCC Standard
Mexico
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Singapore—Approved by IDA for
Use in Singapore
Brazil .
Radio Approvals .
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Contents
9
Limited Warranties
Hardware Products (U.S. Only)
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Limited Warranty Terms for Dell-Branded
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"Total Satisfaction" Return Policy
(Canada Only)
Dell Software and Peripherals
(Canada Only)
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1-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only)
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160
Glossary
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163
Index
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165
10
Contents
CAUTION: Safety Instructions
Use the following safety guidelines to help ensure your own personal safety and to help
protect your device and working environment from potential damage.
SAFETY: General
•
Do not attempt to service the device yourself unless you are a trained service technician.
Always follow installation instructions closely.
•
If you use an extension power cable with your AC adapter, ensure that the total
ampere rating of the products plugged in to the extension power cable does not exceed
the ampere rating of the extension cable.
•
•
Do not push objects into air vents or openings of your device. Doing so can cause fire
or electric shock by shorting out interior components.
Keep your device away from radiators and heat sources. Also, do not block cooling
vents. Avoid placing loose papers underneath your device; do not place your device in
a closed-in wall unit or on a bed, sofa, or rug.
•
Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you
use it to run the device or to charge the battery. Do not cover the AC adapter with papers
or other items that will reduce cooling; also, do not use the AC adapter inside a
carrying case.
•
•
•
The AC adapter may become hot during normal operation of your device. Use care
when handling the adapter during or immediately after operation.
Do not use your device in a wet environment, for example, near a bath tub, sink, or
swimming pool or in a wet basement.
If your device includes an integrated or optional (PC Card) modem, disconnect the
modem cable if an electrical storm is approaching to avoid the remote risk of electric
shock from lightning via the telephone line.
•
To help avoid the potential hazard of electric shock, do not connect or disconnect any
cables or perform maintenance or reconfiguration of this product during an electrical
storm. Do not use your device during an electrical storm unless all cables have been
disconnected and the device is operating on battery power.
•
If your device includes a modem, the cable used with the modem should be
manufactured with a minimum wire size of 26 American wire gauge (AWG) and an
FCC-compliant RJ-11 modular plug.
•
•
PC Cards may become very warm during normal operation. Use care when removing
PC Cards after their continuous operation.
Before you clean your device, disconnect the device from the electrical outlet. Clean
your device with a soft cloth dampened with water. Do not use liquid or aerosol
cleaners, which may contain flammable substances.
Caution: Safety Instructions
11
SAFETY: Power
•
•
•
•
Use only the Dell-provided AC adapter approved for use with this device. Use of
another AC adapter may cause a fire or explosion.
Before you connect the device to an electrical outlet, check the AC adapter voltage rating
to ensure that the required voltage and frequency match the available power source.
To remove the device from all power sources, turn the device off, disconnect the
AC adapter from the electrical outlet, and remove the battery installed in the battery bay.
To help prevent electric shock, plug the AC adapter and device power cables into
properly grounded power sources. These power cables may be equipped with 3-prong
plugs to provide an earth grounding connection. Do not use adapter plugs or remove
the grounding prong from the power cable plug. If you use a power extension cable,
use the appropriate type, 2-prong or 3-prong, to mate with the AC adapter power cable.
•
•
Be sure that nothing rests on your AC adapter’s power cable and that the cable is not
located where it can be tripped over or stepped on.
If you are using a multiple-outlet power strip, use caution when plugging the AC adapter’s
power cable into the power strip. Some power strips may allow you to insert the plug
incorrectly. Incorrect insertion of the power plug could result in permanent damage to
your device, as well as risk of electric shock and/or fire. Ensure that the ground prong
of the power plug is inserted into the mating ground contact of the power strip.
SAFETY: Battery
•
Use only Dell™ battery modules that are approved for use with this device. Use of
other types may increase the risk of fire or explosion.
•
Do not carry a battery pack in your pocket, purse, or other container where metal
objects (such as car keys or paper clips) could short-circuit the battery terminals.
The resulting excessive current flow can cause extremely high temperatures and may
result in damage to the battery pack or cause fire or burns.
•
The battery poses a burn hazard if you handle it improperly. Do not disassemble it.
Handle a damaged or leaking battery pack with extreme care. If the battery is
damaged, electrolyte may leak from the cells and may cause personal injury.
•
•
Keep the battery away from children.
Do not store or leave your device or battery pack near a heat source such as a radiator,
fireplace, stove, electric heater, or other heat-generating appliance or otherwise expose
it to temperatures in excess of 60ºC (140ºF). When heated to excessive temperatures,
battery cells could explode or vent, posing a risk of fire.
•
Do not dispose of your device’s battery in a fire or with normal household waste.
Battery cells may explode. Discard a used battery according to the manufacturer’s
instructions or contact your local waste disposal agency for disposal instructions.
Dispose of a spent or damaged battery promptly.
12
Caution: Safety Instructions
SAFETY: Air Travel
•
Certain Federal Aviation Administration regulations and/or airline-specific restrictions
may apply to the operation of your Dell device while you are on board an aircraft.
For example, such regulations/restrictions may prohibit the use of any personal
electronic device (PED) that has the capacity for intentional transmission of radio
frequency or other electromagnetic signals while on an aircraft.
–
In order to best comply with all such restrictions, if your Dell portable device is
equipped with Dell TrueMobile™ or some other wireless communication device,
please disable this device before you board the aircraft and follow all instructions
provided by airline personnel with regard to such device.
–
Additionally, the use of any PED, such as a portable device, may be prohibited in
aircraft during certain critical phases of flight, for example, takeoff and landing.
Some airlines may further define the critical flight phase as any time the aircraft
is below 3050 m (10,000 ft). Please follow the airline’s specific instructions as to
when the use of a PED is allowed.
SAFETY: Electromagnetic Compatibility Instructions
Use shielded signal cables to ensure that you maintain the appropriate electromagnetic
compatibility classification for the intended environment. For parallel printers, a cable is
available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at
www.dell.com.
Static electricity can harm electronic components inside your device. To prevent static
damage, discharge static electricity from your body before you touch any of your device’s
electronic components, such as a memory module. You can do so by touching an unpainted
metal surface.
WARNING: Handling the cord on this product, or cords associated with accessories sold
with this product, will expose you to lead, a chemical known to the State of California to
cause birth defects or other reproductive harm. Wash your hands after handling the cord.
When Using Your Device
Observe the following safe-handling guidelines to prevent damage to your device:
•
•
When setting up the device for work, place it on a level surface.
When traveling, do not check the device as baggage. You can put your device through
an X-ray security machine, but never put your device through a metal detector. If you
have the device checked by hand, be sure to have a charged battery available in case
you are asked to turn on the device.
•
•
When traveling, do not place the device in overhead storage compartments where it
could slide around. Do not drop your device or subject it to other mechanical shocks.
Protect your device and battery from environmental hazards such as dirt, dust, food,
liquids, temperature extremes, and overexposure to sunlight.
Caution: Safety Instructions
13
•
When you move your device between environments with very different temperature
and/or humidity ranges, condensation may form on or within the device. To avoid
damaging the device, allow sufficient time for the moisture to evaporate before using
the device.
NOTICE: When taking the device from low-temperature conditions into a warmer
environment or from high-temperature conditions into a cooler environment, allow the
device to acclimate to room temperature before turning on power.
•
When you disconnect a cable, pull on its connector or on its strain-relief loop, not on
the cable itself. As you pull out the connector, keep it evenly aligned to avoid bending
any connector pins. Also, before you connect a cable make sure both connectors are
correctly oriented and aligned.
•
•
Handle components with care. Hold a component such as a memory module by its
edges, not its pins.
Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then
stroke the cloth across the display in one direction, moving from the top of the display
to the bottom. Remove moisture from the display quickly and keep the display dry.
Long-term exposure to moisture can damage the display. Do not use a commercial
window cleaner to clean your display.
SAFETY: Ergonomic Computing Habits
CAUTION: Improper or prolonged keyboard use may result in injury.
CAUTION: Viewing the display or external monitor screen for extended periods of
time may result in eye strain.
SAFETY: Protecting Against Electrostatic Discharge
Static electricity can harm electronic components inside your device. To prevent static
damage, discharge static electricity from your body before you touch any of your device’s
electronic components, such as a memory module. You can do so by touching an unpainted
metal surface.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
•
When unpacking a static-sensitive component from its shipping carton, do not
remove the component from the antistatic packing material until you are ready to
install the component. Just before unwrapping the antistatic packaging, be sure to
discharge static electricity from your body.
•
•
When transporting a sensitive component, first place it in an antistatic container
or packaging.
Handle all sensitive components in a static-safe area. If possible, use antistatic floor
pads and workbench pads.
14
Caution: Safety Instructions
SAFETY: Battery Disposal
Your device uses a lithium-ion battery and a rechargeable NiMH battery. For
instructions about replacing the batteries in your device, see "Using the Battery"
on page 48.
Do not dispose of the battery along with household waste. Contact your local
waste disposal agency for the address of the nearest battery deposit site.
Before You Begin
Related Information
The following table guides you to the information you are looking for in the
relevant device and computer documentation.
What Are You Looking For?
Find It Here:
How to set up my device and
The placemat setup diagram and the
information on the accessories,
connectors, and buttons on my device
Dell™ Owner’s Manual
Information on using my device
Dell Owner’s Manual and
Pocket PC Help
NOTE: To view Help, tap the Start button
and tap Help.
Additional programs that can be
installed on my device
Dell Getting Started CD
Information on using programs on my Pocket PC Help and, if available, tap
device Help within a specific program
®
Connecting to and synchronizing with Dell Owner’s Manual and Microsoft
®
a computer
ActiveSync Help on your computer
To view Help, launch MS ActiveSync,
click Help →Microsoft ActiveSync
Help.
Last-minute updates and detailed
technical information
The readme files, located in the
ActiveSync folder on the computer and
on the Dell Getting Started CD.
Caution: Safety Instructions
15
What Are You Looking For?
Find It Here:
Up-to-date information about your
Pocket PC
www.microsoft.com/windowsmobile
and
support.dell.com
My Service Tag and/or Express Service Label located in the battery slot
Code
underneath the battery (remove the
battery)
Product Key
Located on the COA (Certificate of
Authenticity) label on the Getting
Started CD
ROM upgrades
To upgrade ROM correctly, see
support.dell.com. Read the ROM
documentation before attempting
to upgrade.
Contacting Dell
To contact Dell electronically, you can access the following websites:
•
•
•
www.dell.com
support.dell.com (technical support)
premiersupport.dell.com (technical support for educational,
government, health care, and medium/large business customers,
including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country
section in the following table.
NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: The limited warranty on all Dell-branded products begins on the date of
the packing slip or invoice. Before your warranty period expires, call us at one
of the numbers provided in table on page 17. Have your Dell Service Code or
order number ready while making the call. For details see, "What do I do if I need
warranty service?" on page 151.
When you need to contact Dell, use the electronic addresses, telephone
numbers, and area codes provided in the following table. If you need
assistance in determining which codes to use, contact a local or an
international operator.
16
Caution: Safety Instructions
Remember to have your Dell Service Code ready while making the call.
To find your service code, remove the battery from its slot.
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Anguilla
General Support
General Support
toll-free: 800-335-0031
1-800-805-5924
Antigua and
Barbuda
Argentina
Website: www.dell.com.ar
(Buenos Aires)
E-mail:
International
Access Code: 00
E-mail for desktop and portable
Country Code: 54 computers:
City Code: 11
®
E-mail for servers and EMC
storage products:
Customer Care
Tech Support
Tech Support Services
Sales
toll-free: 0-800-444-0730
toll-free: 0-800-444-0733
toll-free: 0-800-444-0724
0-810-444-3355
Aruba
General Support
toll-free: 800-1578
Caution: Safety Instructions
17
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Australia
(Sydney)
E-mail (Australia):
International
E-mail Customer Care (ANZ):
Country Code: 61 E-mail (New Zealand):
City Code: 2
Home and Small Business
Government and Business
1-300-655-533
toll-free: 1-800-633-559
toll-free: 1-800-060-889
Preferred Accounts Division
(PAD)
Customer Care
toll-free: 1333 55 (option 3)
toll-free: 1-300-655-533
Technical Support (portables and
desktops)
Technical Support (servers and
workstations)
toll-free: 1-800-733-314
Corporate Sales
Transaction Sales
Fax
toll-free: 1-800-808-385
toll-free: 1-800-808-312
toll-free: 1-800-818-341
18
Caution: Safety Instructions
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Austria (Vienna) Website: support.euro.dell.com
International E-mail:
Access Code: 900 tech_support_central_europe@dell
.com
Country Code: 43
Home/Small Business Sales
0820 240 530 00
0820 240 530 49
0820 240 530 14
City Code: 1
Home/Small Business Fax
Home/Small Business Customer
Care
Preferred Accounts/Corporate
Customer Care
0820 240 530 16
0820 240 530 14
0660 8779
Home/Small Business Technical
Support
Preferred Accounts/Corporate
Technical Support
Switchboard
0820 240 530 00
toll-free: 1-866-278-6818
1-800-534-3066
Bahamas
Barbados
General Support
General Support
Caution: Safety Instructions
19
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Belgium
Website: support.euro.dell.com
(Brussels)
E-mail for French-speaking
Customers:
International
Access Code: 00 support.euro.dell.com/be/fr/email
dell/
Country Code: 32
Technical Support for Inspiron
02 481 92 96
02 481 92 88
City Code: 2
XPS computers only
Technical Support for all other
Dell computers
Technical Support Fax
Customer Care
Corporate Sales
Fax
02 481 92 95
02 713 15 .65
02 481 91 00
02 481 92 99
Switchboard
02 481 91 00
Bermuda
Bolivia
General Support
1-800-342-0671
toll-free: 800-10-0238
General Support
Brazil
Website: www.dell.com/br
Customer Support, Technical
International
0800 90 3355
Access Code: 00 Support
Country Code: 55 Technical Support Fax
51 481 5470
51 481 5480
City Code: 51
Customer Care Fax
Sales
0800 90 3390
British Virgin
Islands
General Support
toll-free: 1-866-278-6820
20
Caution: Safety Instructions
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Brunei
Customer Technical Support
(Penang, Malaysia)
604 633 4966
604 633 4888
604 633 4955
Country Code: 673
Customer Service (Penang,
Malaysia)
Transaction Sales (Penang,
Malaysia)
Canada (North
York, Ontario)
Online Order Status:
www.dell.ca/ostatus
International
AutoTech (automated technical
toll-free: 1-800-247-9362
toll-free: 1-800-847-4096
toll-free: 1-800-326-9463
toll-free: 1-800-847-4096
toll-free: 1-800-387-5757
1-877-335-5767
Access Code: 011 support)
Customer Care (Home
Sales/Small Business)
Customer Care (med./large
business, government)
Technical Support (Home
Sales/Small Business)
Technical Support (med./large
bus., government)
Technical Support (printers,
projectors, televisions, handhelds,
digital jukebox, and wireless)
Sales (Home Sales/Small Business) toll-free: 1-800-387-5752
Sales (med./large bus.,
government)
toll-free: 1-800-387-5755
Spare Parts Sales & Extended
Service Sales
1 866 440 3355
Cayman Islands General Support
1-800-805-7541
Chile (Santiago) Sales, Customer Support, and
toll-free: 1230-020-4823
Technical Support
Country Code: 56
City Code: 2
Caution: Safety Instructions
21
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
China (Xiamen) Technical Support website:
support.dell.com.cn
Country Code: 86
Technical Support E-mail:
City Code: 592
Customer Care E-mail:
Technical Support Fax
592 818 1350
Technical Support (Dell™
Dimension™ and Inspiron)
toll-free: 800 858 2969
Technical Support (OptiPlex™,
Latitude™, and Dell Precision™)
toll-free: 800 858 0950
toll-free: 800 858 0960
toll-free: 800 858 2920
Technical Support (servers and
storage)
Technical Support (projectors,
PDAs, switches, routers, and so on)
Technical Support (printers)
Customer Care
toll-free: 800 858 2311
toll-free: 800 858 2060
592 818 1308
Customer Care Fax
Home and Small Business
Preferred Accounts Division
Large Corporate Accounts GCP
toll-free: 800 858 2222
toll-free: 800 858 2557
toll-free: 800 858 2055
toll-free: 800 858 2628
Large Corporate Accounts Key
Accounts
Large Corporate Accounts North
toll-free: 800 858 2999
22
Caution: Safety Instructions
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Large Corporate Accounts North
Government and Education
toll-free: 800 858 2955
Large Corporate Accounts East
toll-free: 800 858 2020
toll-free: 800 858 2669
Large Corporate Accounts East
Government and Education
Large Corporate Accounts
Queue Team
toll-free: 800 858 2572
Large Corporate Accounts South
Large Corporate Accounts West
toll-free: 800 858 2355
toll-free: 800 858 2811
toll-free: 800 858 2621
Large Corporate Accounts
Spare Parts
Colombia
Costa Rica
General Support
General Support
980-9-15-3978
0800-012-0435
Czech Republic Website: support.euro.dell.com
(Prague)
E-mail: [email protected]
International
Technical Support
22537 2727
22537 2707
22537 2714
22537 2728
22537 2711
Access Code: 00
Customer Care
Country Code: 420
Fax
Tech Fax
Switchboard
Caution: Safety Instructions
23
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Denmark
Website: support.euro.dell.com
(Copenhagen)
E-mail:
International
support.euro.dell.com/dk/da/email
Access Code: 00 dell/
Country Code: 45 Technical Support for Inspiron
7010 0074
7023 0182
XPS computers only
Technical Support for all other
Dell computers
Customer Care (Relational)
7023 0184
3287 5505
Home/Small Business Customer
Care
Switchboard (Relational)
3287 1200
3287 1201
3287 5000
Switchboard Fax (Relational)
Switchboard (Home/Small
Business)
Switchboard Fax (Home/Small
Business)
3287 5001
Dominica
General Support
General Support
toll-free: 1-866-278-6821
1-800-148-0530
Dominican
Republic
Ecuador
General Support
toll-free: 999-119
01-899-753-0777
El Salvador
General Support
Finland
Website: support.euro.dell.com
(Helsinki)
E-mail:
International
support.euro.dell.com/fi/fi/emaildell/
Access Code: 990
Technical Support
Customer Care
Fax
09 253 313 60
09 253 313 38
09 253 313 99
09 253 313 00
Country Code: 358
City Code: 9
Switchboard
24
Caution: Safety Instructions
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
France (Paris)
(Montpellier)
Website: support.euro.dell.com
E-mail:
International
support.euro.dell.com/fr/fr/emaildell/
Access Code: 00
Home and Small Business
Country Code: 33
Technical Support for Inspiron
0825 387 129
0825 387 270
City Codes: (1) (4) XPS computers only
Technical Support for all other
Dell computers
Customer Care
Switchboard
0825 823 833
0825 004 700
04 99 75 40 00
Switchboard (calls from outside of
France)
Sales
0825 004 700
0825 004 701
04 99 75 40 01
Fax
Fax (calls from outside of France)
Corporate
Technical Support
Customer Care
Switchboard
Sales
0825 004 719
0825 338 339
01 55 94 71 00
01 55 94 71 00
01 55 94 71 01
Fax
Caution: Safety Instructions
25
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Germany
(Langen)
Website: support.euro.dell.com
E-mail:
International
tech_support_central_europe@dell
Access Code: 00 .com
Country Code: 49 Technical Support for Inspiron
06103 766-7222
06103 766-7200
0180-5-224400
XPS computers only
City Code: 6103
Technical Support for all other
Dell computers
Home/Small Business Customer
Care
Global Segment Customer Care
Preferred Accounts Customer Care
Large Accounts Customer Care
Public Accounts Customer Care
Switchboard
06103 766-9570
06103 766-9420
06103 766-9560
06103 766-9555
06103 766-7000
Greece
Website: support.euro.dell.com
International
E-mail:
Access Code: 00 support.euro.dell.com/gr/en/email
dell/
Country Code: 30
Technical Support
Gold Service Technical Support
Switchboard
00800-44 14 95 18
00800-44 14 00 83
2108129810
Gold Service Switchboard
Sales
2108129811
2108129800
Fax
2108129812
Grenada
Guatemala
Guyana
General Support
General Support
General Support
toll-free: 1-866-540-3355
1-800-999-0136
toll-free: 1-877-270-4609
26
Caution: Safety Instructions
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Hong Kong
Website: support.ap.dell.com
International
Technical Support E-mail:
Country Code: 852 Technical Support (Dimension
2969 3188
2969 3191
2969 3196
and Inspiron)
Technical Support (OptiPlex,
Latitude, and Dell Precision)
Technical Support (PowerApp™,
PowerEdge™, PowerConnect™,
and PowerVault™)
Customer Care
3416 0910
3416 0907
3416 0908
3416 0912
2969 3105
Large Corporate Accounts
Global Customer Programs
Medium Business Division
Home and Small Business Division
India
E-mail Support:
Technical Support
1600 33 8045/
1600448046
Sales (Large Corporate Accounts)
Sales (Home and Small Business)
1600 33 8044
1600 33 8046
Caution: Safety Instructions
27
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Ireland
Website: support.euro.dell.com
(Cherrywood)
E-mail:
International
Access Code: 16
Technical Support for Inspiron
1850 200 722
1850 543 543
0870 908 0800
Country Code: 353 XPS computers only
City Code: 1 Technical Support for all other
Dell computers
U.K. Technical Support
(dial within U.K. only)
Home User Customer Care
01 204 4014
01 204 4014
Small Business Customer Care
U.K. Customer Care (dial within
U.K. only)
0870 906 0010
Corporate Customer Care
1850 200 982
0870 907 4499
Corporate Customer Care (dial
within U.K. only)
Ireland Sales
01 204 4444
0870 907 4000
01 204 0103
U.K. Sales (dial within U.K. only)
Fax/Sales Fax
Switchboard
01 204 4444
28
Caution: Safety Instructions
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Italy (Milan)
Website: support.euro.dell.com
International
E-mail:
Access Code: 00 support.euro.dell.com/it/it/emaildell/
Country Code: 39 Home and Small Business
City Code: 02
Technical Support
Customer Care
Fax
02 577 826 90
02 696 821 14
02 696 821 13
02 696 821 12
Switchboard
Corporate
Technical Support
Customer Care
Fax
02 577 826 90
02 577 825 55
02 575 035 30
02 577 821
Switchboard
Jamaica
General Support (dial from within
Jamaica only)
1-800-682-3639
Caution: Safety Instructions
29
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Japan (Kawasaki) Website: support.jp.dell.com
International
Access Code: 001
Technical Support (servers)
Technical Support outside of
toll-free: 0120-198-498
81-44-556-4162
Country Code: 81 Japan (servers)
City Code: 44 Technical Support (Dimension
toll-free: 0120-198-226
81-44-520-1435
and Inspiron)
Technical Support outside of
Japan (Dimension and Inspiron)
Technical Support (Dell Precision,
OptiPlex, and Latitude)
toll-free:0120-198-433
81-44-556-3894
Technical Support outside of
Japan (Dell Precision, OptiPlex,
and Latitude)
Technical Support (PDAs,
projectors, printers, routers)
toll-free: 0120-981-690
81-44-556-3468
Technical Support outside of
Japan (PDAs, projectors, printers,
routers)
Faxbox Service
044-556-3490
044-556-3801
044-556-4240
044-556-1465
24-Hour Automated Order Service
Customer Care
Business Sales Division (up to
400 employees)
Preferred Accounts Division Sales
(over 400 employees)
044-556-3433
30
Caution: Safety Instructions
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Japan (Kawasaki) Large Corporate Accounts Sales
044-556-3430
044-556-1469
(over 3500 employees)
International
Access Code: 001 Public Sales (government
agencies, educational institutions,
Country Code: 81
and medical institutions)
City Code: 44
Global Segment Japan
(continued)
Individual User
044-556-3469
044-556-1760
Switchboard
044-556-4300
Korea (Seoul)
Technical Support
Sales
toll-free: 080-200-3800
toll-free: 080-200-3600
604 633 4949
International
Access Code: 001
Customer Service (Penang,
Country Code: 82 Malaysia)
City Code: 2
Fax
2194-6202
2194-6000
Switchboard
Technical Support (Electronics
and Accessories)
toll-free: 080-200-3801
Latin America
Customer Technical Support
(Austin, Texas, U.S.A.)
512 728-4093
512 728-3619
512 728-3883
Customer Service (Austin, Texas,
U.S.A.)
Fax (Technical Support and
Customer Service) (Austin, Texas,
U.S.A.)
Sales (Austin, Texas, U.S.A.)
512 728-4397
512 728-4600
SalesFax (Austin, Texas, U.S.A.)
or 512 728-3772
Caution: Safety Instructions
31
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Luxembourg
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support (Brussels,
International
Access Code: 00
3420808075
Country Code: 352 Belgium)
Home/Small Business Sales
toll-free: 080016884
(Brussels, Belgium)
Corporate Sales (Brussels, Belgium)
Customer Care (Brussels, Belgium)
Fax (Brussels, Belgium)
02 481 91 00
02 481 91 19
02 481 92 99
02 481 91 00
toll-free: 0800 105
34 160 910
Switchboard (Brussels, Belgium)
Technical Support
Macao
Country Code: 853 Customer Service (Xiamen, China)
Transaction Sales (Xiamen, China)
29 693 115
Malaysia
(Penang)
Website: support.ap.dell.com
Technical Support (Dell Precision,
OptiPlex, and Latitude)
toll-free: 1 800 88 0193
toll-free: 1 800 88 1306
International
Access Code: 00
Technical Support (Dimension,
Country Code: 60 Inspiron, and Electronics and
Accessories)
City Code: 4
Technical Support (PowerApp,
PowerEdge, PowerConnect, and
PowerVault)
toll-free: 1800 88 1386
Customer Care
Transaction Sales
Corporate Sales
1800-881-306 (Option 6)
toll-free: 1 800 888 202
toll-free: 1 800 888 213
32
Caution: Safety Instructions
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Mexico
Customer Technical Support
001-877-384-8979
or 001-877-269-3383
50-81-8800
International
Access Code: 00
Sales
Country Code: 52
or 01-800-888-3355
001-877-384-8979
or 001-877-269-3383
50-81-8800
Customer Service
Main
or 01-800-888-3355
toll-free: 1-866-278-6822
001-800-882-1519
Montserrat
General Support
General Support
Netherlands
Antilles
Netherlands
(Amsterdam)
Website: support.euro.dell.com
Technical Support for Inspiron
XPS computers only
020 674 45 94
020 674 45 00
International
Access Code: 00
Technical Support for all other
Country Code: 31 Dell computers
City Code: 20 Technical Support Fax
020 674 47 66
020 674 42 00
Home/Small Business Customer
Care
Relational Customer Care
Home/Small Business Sales
Relational Sales
020 674 4325
020 674 55 00
020 674 50 00
020 674 47 75
020 674 47 50
020 674 50 00
020 674 47 50
Home/Small Business Sales Fax
Relational Sales Fax
Switchboard
Switchboard Fax
Caution: Safety Instructions
33
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
New Zealand
E-mail (New Zealand):
International
Access Code: 00 E-mail (Australia):
Country Code: 64
E-mail Customer Care (ANZ):
Customer Care
toll-free: 0800-289-335
Technical Support (for desktop
and portable computers)
toll-free: 0800 446 255
Technical Support (for servers and
workstations)
toll-free: 0800 443 563
Home and Small Business
Government and Business
Sales
0800 446 255
0800 444 617
0800 441 567
Fax
0800 441 566
Nicaragua
General Support
001-800-220-1006
Norway (Lysaker) Website: support.euro.dell.com
International E-mail:
Access Code: 00 support.euro.dell.com/no/no/email
dell/
Country Code: 47
Technical Support
671 16882
671 17575
23162298
Relational Customer Care
Home/Small Business Customer
Care
Switchboard
671 16800
671 16865
Fax Switchboard
Panama
Peru
General Support
General Support
001-800-507-0962
0800-50-669
34
Caution: Safety Instructions
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Poland (Warsaw) Website: support.euro.dell.com
International E-mail:
Country Code: 48 Customer Service Phone
57 95 700
57 95 999
57 95 999
57 95 806
57 95 998
57 95 999
City Code: 22
Customer Care
Sales
Customer Service Fax
Reception Desk Fax
Switchboard
Portugal
Website: support.euro.dell.com
E-mail:
International
Access Code: 00 support.euro.dell.com/pt/en/email
dell/
Country Code: 351
Technical Support
Customer Care
Sales
707200149
800 300 413
800 300 410 or
800 300 411 or
800 300 412 or
21 422 07 10
Fax
21 424 01 12
1-800-805-7545
Puerto Rico
General Support
General Support
St. Kitts and
Nevis
toll-free: 1-877-441-4731
St. Lucia
General Support
1-800-882-1521
St. Vincent and General Support
the Grenadines
toll-free: 1-877-270-4609
Caution: Safety Instructions
35
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Singapore
Website: support.ap.dell.com
(Singapore)
Technical Support (Dimension
and Inspiron, and Electronics and
toll-free: 1800 394 7430
International
Access Code: 005 Accessories)
Country Code: 65 Technical Support (OptiPlex,
toll-free: 1800 394 7488
toll-free: 1800 394 7478
Latitude, and Dell Precision)
Technical Support (PowerApp,
PowerEdge, PowerConnect and
PowerVault)
Customer Care
Transaction Sales
1800-394-7430 (Option 6)
toll-free: 1 800 394 7412
toll-free: 1 800 394 7419
Corporate Sales
Slovakia (Prague) Website: support.euro.dell.com
International
E-mail: [email protected]
Technical Support
Customer Care
Fax
Access Code: 00
02 5441 5727
420 22537 2707
02 5441 8328
02 5441 8328
02 5441 7585
Country Code: 421
Tech Fax
Switchboard (Sales)
Website: support.euro.dell.com
E-mail: [email protected]
Gold Queue
South Africa
(Johannesburg)
International
Access Code:
011 709 7713
011 709 7710
011 709 7707
011 709 7700
011 706 0495
011 709 7700
Technical Support
Customer Care
Sales
09/091
Country Code: 27
City Code: 11
Fax
Switchboard
36
Caution: Safety Instructions
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Southeast Asian Customer Technical Support,
and Pacific Customer Service, and Sales
Countries (Penang, Malaysia)
604 633 4810
Spain (Madrid) Website: support.euro.dell.com
International E-mail:
Access Code: 00 support.euro.dell.com/es/es/email
dell/
Country Code: 34
Home and Small Business
City Code: 91
Technical Support
Customer Care
Sales
902 100 130
902 118 540
902 118 541
902 118 541
902 118 539
Switchboard
Fax
Corporate
Technical Support
Customer Care
Switchboard
Fax
902 100 130
902 115 236
91 722 92 00
91 722 95 83
Caution: Safety Instructions
37
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Sweden
Website: support.euro.dell.com
(Upplands Vasby)
E-mail:
International
support.euro.dell.com/se/sv/email
Access Code: 00 dell/
Country Code: 46 Technical Support
08 590 05 199
08 590 05 642
08 587 70 527
City Code: 8
Relational Customer Care
Home/Small Business Customer
Care
Employee Purchase Program (EPP)
Support
20 140 14 44
Technical Support Fax
Sales
08 590 05 594
08 590 05 185
Switzerland
(Geneva)
Website: support.euro.dell.com
E-mail:
International
Tech_support_central_Europe@dell
Access Code: 00 .com
Country Code: 41 E-mail for French-speaking HSB
and Corporate Customers:
City Code: 22
support.euro.dell.com/ch/fr/email
dell/
Technical Support (Home and
Small Business)
0844 811 411
Technical Support (Corporate)
0844 822 844
0848 802 202
Customer Care (Home and Small
Business)
Customer Care (Corporate)
0848 821 721
022 799 01 90
022 799 01 01
Fax
Switchboard
38
Caution: Safety Instructions
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Taiwan
Website: support.ap.dell.com
E-mail: [email protected]
Technical Support (Portable and
International
Access Code: 002
toll-free: 00801 86 1011
toll-free: 00801 60 1256
Country Code: 886 Desktop computers)
Technical Support (Servers)
Customer Care
toll-free: 00801 60 1250
(Option 5)
Transaction Sales
toll-free: 00801 65 1228
toll-free: 00801 651 227
Corporate Sales
Thailand
Website: support.ap.dell.com
Technical Support (OptiPlex,
International
toll-free: 1800 0060 07
toll-free: 1800 0600 09
Access Code: 001 Latitude, and Dell Precision)
Country Code: 66 Technical Support (PowerApp,
PowerEdge, PowerConnect, and
PowerVault)
Customer Care
Transaction Sales
1800-006-007 (Option 7)
toll-free: 1800 006 006
toll-free: 1800 006 009
1-800-805-8035
Corporate Sales
Trinidad/Tobago General Support
Turks and Caicos General Support
toll-free: 1-866-540-3355
Islands
Caution: Safety Instructions
39
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
U.K. (Bracknell) Website: support.euro.dell.com
International Customer Care website:
Access Code: 00 support.euro.dell.com/uk/en/ECare/Form/Home.asp
Country Code: 44
City Code: 1344 E-mail:
Technical Support
(Corporate/Preferred
Accounts/PAD [1000+
employees])
0870 908 0500
Technical Support (direct and
general)
0870 908 0800
Global Accounts Customer Care
01344 373 186
0870 906 0010
Home and Small Business
Customer Care
Corporate Customer Care
01344 373 185
0870 906 0010
Preferred Accounts (500–5000
employees) Customer Care
Central Government Customer
Care
01344 373 193
01344 373 199
Local Government & Education
Customer Care
Health Customer Care
01344 373 194
0870 907 4000
Home and Small Business Sales
Corporate/Public Sector Sales
Home and Small Business Fax
General Support
01344 860 456
0870 907 4006
Uruguay
toll-free: 000-413-598-2521
40
Caution: Safety Instructions
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
U.S.A. (Austin,
Texas)
Automated Order-Status Service
toll-free: 1-800-433-9014
toll-free: 1-800-247-9362
AutoTech (portable and desktop
computers)
International
Access Code: 011
Consumer (Home and Home Office)
Technical Support
Country Code: 1
toll-free: 1-800-624-9896
toll-free: 1-800-624-9897
toll-free: 1-877-Dellnet
(1-877-335-5638)
Customer Service
DellNet™ Service and Support
Employee Purchase Program
(EPP) Customers
toll-free: 1-800-695-8133
Financial Services website:
www.dellfinancialservices.com
Financial Services (lease/loans)
toll-free: 1-877-577-3355
toll-free: 1-800-283-2210
Financial Services (Dell Preferred
Accounts [DPA])
Business
Customer Service and Technical
Support
toll-free: 1-800-822-8965
toll-free: 1-800-695-8133
toll-free: 1-877-459-7298
Employee Purchase Program
(EPP) Customers
Printers and Projectors Technical
Support
Caution: Safety Instructions
41
Country (City)
International
Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
U.S.A. (Austin,
Texas)
Public (government, education, and healthcare)
Customer Service and Technical
Support
toll-free: 1-800-456-3355
International
Access Code: 011
Employee Purchase Program (EPP) toll-free: 1-800-234-1490
Country Code: 1 Customers
(continued)
Dell Sales
toll-free: 1-800-289-3355
or toll-free: 1-800-879-
3355
Dell Outlet Store (Dell
refurbished computers)
toll-free: 1-888-798-7561
Software and Peripherals Sales
Spare Parts Sales
toll-free: 1-800-671-3355
toll-free: 1-800-357-3355
toll-free: 1-800-247-4618
Extended Service and
Warranty Sales
Fax
toll-free: 1-800-727-8320
Dell Services for the Deaf,
Hard-of-Hearing, or
Speech-Impaired
toll-free: 1-877-
DELLTTY
(1-877-335-5889)
1-877-673-3355
U.S. Virgin
Islands
General Support
General Support
Venezuela
8001-3605
42
Caution: Safety Instructions
Getting Started
Dell Axim X50 and X50v are Dell's relatively new handheld devices (Personal Digital
Assistant). Axim X50 refers to the low and mid configurations while Axim X50v
refers to the high configuration which has VGA support. See the table for
"Accessories" on page 43. The Axim X50/X50v offers:
•
•
•
•
built-in wireless (For Mid and High configurations only)
QVGA and VGA screens
Small size and weight
VGA output on Axim X50v
Unpacking Your Device
Your Axim PDA comes with standard accessories and some extra items
depending on the model you purchased. Your device packaging contains
important information such as the product key on the Getting Started CD
cover and the order number on the packing slip. Ensure that you note these
down for later use.
While unpacking your device for the first time, check for the following list of items.
If you find any item missing, contact Dell support. See, "Contacting Dell" on
page 16.
Accessories
Contents
High
Mid
Low
Axim X50
624 MHz,
Wireless,
Bluetooth
520 MHz,
Wireless,
Bluetooth
416 MHz,
Bluetooth
Cradle
Standard
Optional
Standard
Standard
Standard
Standard
Optional
Standard
Standard
Standard
Standard
Optional
Standard
Standard
Standard
USB Sync cable
Adapter Connector
standard carrying case
hard copy documentation
Getting Started
43
Accessories
High
Contents
Mid
Low
Axim X50/X50v Getting
Started CD
Standard
Standard
Standard
AC adapter & localized
power cord
Standard
Standard
Standard
standard battery (1100 mAH) Standard
Standard
Optional
Standard
Optional
High capacity battery∗ (2200 Optional
mAH)
Screen Protectors
Standard
Standard
Standard
Optional: Needs to be ordered separately.
See the following illustration for the standard and optional accessories.
touch
screen
carrying case
sync
cable
cradle
adapter
connector
battery
power
cable
Dell Getting
Started CD
AC adapter
Dell Owner’s Manual
44
Getting Started
Front, Side, and Back Views
CAUTION: Before performing any of the procedures in this section, read and
follow the safety instructions on page 11.
Front and Side Views
CompactFlash card and
Secure Digital memory card
slots (top)
infrared sensor (top)
audio connector (top)
microphone
wireless light
lanyard hook
screen
protector tab
lock button
power button
touch screen
on/off button for
WLAN/Bluetooth
wireless
technology
record button
Home button
Inbox button
Calendar button
Contacts button
Navigator button
INFRARED SENSOR — Transfer files from your device to another infrared-compatible
device without using any cable connection.
MICROPHONE — Use to record audio.
COMPACTFLASH CARD AND SECURE DIGITAL MEMORY CARD SLOTS — See "Using Cards" on
page 61 for information on using CompactFlash cards and Secure Digital
memory cards.
Getting Started
45
POWER BUTTON — Press the power button to turn the device on or off. Press and
hold the power button to dim the display. Press and hold again to light the display.
TOUCH SCREEN — Enter information through your touchscreen using the stylus.
See "Entering Information" on page 72.
SCREEN PROTECTOR — Use screen protectors to protect your device’s touchscreen.
You must change the protectors with usage to enhance the life of the touchscreen.
®
ON/OFF BUTTON FOR WLAN/BLUETOOTH WIRELESS TECHNOLOGY — On wireless devices, the
button turns both WLAN and Bluetooth wireless technology on and off. Tap it
twice to confirm the turning off or on of WLAN/ Bluetooth. Turn off the wireless
devices to conserve power. On Bluetooth devices, the button turns Bluetooth
wireless technology on and off.
Current Wireless Status
New Wireless Status
WLAN
Off
Bluetooth
Off
WLAN
Bluetooth
On
On
Off
Off
Off
On
Off
Off
Off
On
Off
On
On
Off
HOME BUTTON — Press to launch the Home window or to turn on the device.
NAVIGATOR BUTTON — Press the right, left, top, or bottom of the Navigator button to
move the cursor on the screen. Press the center to enter a selection.
CONTACTS BUTTON — Press to launch Contacts or to turn on the device.
CALENDAR BUTTON — Press to launch Calendar or to turn on the device.
RECORD BUTTON — See "Recording a Message" on page 80 for information on using
the record button.
LOCK BUTTON — Switch to lock the device and its touchscreen so that the device
does not respond to inadvertent pressing of keys.
46
Getting Started
Back View
stylus (extended)
reset button
battery
(inside)
battery lock
cradle/sync cable
connector (bottom)
BATTERY LOCK — Use this switch to release and remove the main battery.
See "Installing and Removing the Battery" on page 48.
BATTERY — See "Using the Battery" on page 48 for information on the main battery.
CRADLE/SYNC CABLE CONNECTOR — Connect a cradle or sync cable. See "Connecting to
a Computer" on page 56.
RESET BUTTON — See "Resetting the Axim" on page 63 for information on using the
reset button.
STYLUS — Use the stylus to write or draw on the screen. To remove the stylus, pull it
straight up and out of the holder. To avoid losing the stylus, store the stylus in the
holder when you are not using it. Ensure that the stylus is oriented correctly when
you replace it in the slot.
Getting Started
47
Using the Battery
Your device ships with a standard 1100 mAH (milli-Ampere-Hour) battery
with an expected minimum of 5-8 hours of battery life. A higher capacity
2200 mAH can also be purchased. The 2200 mAH battery has an expected
minimum battery life of 10-16 hours.
NOTICE: Do not use your device until you have charged the main battery for at
least 8 hours for the first charge.
Before you use your device for the first time, you must charge the battery.
Turn on your device using the power button. Once the battery is charged,
you can start your device by following the instructions in the operating
system to display the Today screen. Use the power button light to monitor
the battery charge. See Pocket PC Help on the device, for more information.
Installing and Removing the Battery
To install the battery:
1
2
3
Ensure that the device is turned off.
Unlock the battery lock and remove the battery cover.
Align the battery contacts with the contacts in the battery slot, insert
the battery, and lower the battery into the slot until you feel a click.
battery
48
Getting Started
4
5
Close the battery cover.
Lock the battery cover by sliding the battery lock to the right.
battery cover
battery lock
To remove the battery:
1
2
Slide the battery lock to the left to unlock the battery cover.
Lift the battery cover.
battery cover
battery lock
Getting Started
49
3
Pull the tab to lift the battery out of the slot.
pull-tab
battery
NOTE: Your Service Tag is located underneath the battery in the battery
slot. You need your Service Tag to access Dell Support at support.dell.com
or to call Dell for customer service or technical support.
Charging the Battery
You must charge your battery before using it for the first time. Subsequently,
recharge the battery every time it runs low (power button light flashes amber).
Use one of the following options to charge the main battery:
•
•
•
•
Connect the AC adapter directly to the charger adapter and then
connect the charger adapter to the device.
Connect the AC adapter to the sync cable and then connect the sync
cable to the device. See, "Using the Sync Cable" on page 60.
Connect the AC adapter to the cradle, and insert the device into the
cradle. See "Using the Cradle" on page 56 for more information.
Connect the cradle with the device to a running computer. See "USB
Charging" on page 58. Also see the placemat for details.
The standard battery pack (1100mAh) completely charges within 5 hours;
the higher battery pack (2200mAh) completely charges within 10 hours.
50
Getting Started
If the main battery is critically low, the device enters "sleep" mode and the
device turns off.
NOTE: To prevent data loss, a portion of the main battery will keep data safe for
72 hours if your device enters sleep mode. An additional battery, the internal
backup battery, is designed to keep your data safe when you remove the main
To recover from a critically low battery:
1
2
Plug in the AC adapter or replace the main battery with a charged battery.
Press the power button to turn on the device.
By default, the device turns off if the device is left unused for a period of
time. This is called the sleep mode. For information on setting the amount
of time during which the device can remain idle before it turns off, see
"System Tab" on page 82.
Checking Battery Power
You can check the battery power status with the power button light.
Battery Status
Power Button Light Status
Fully charged battery (and
Solid green
connected to external power)
Low charge
Blinking amber
Solid amber
In the process of charging
Notification relay
Blinking green
Getting Started
51
Using Your Axim
When you turn on your device, or after four hours of inactivity, the Today
screen appears. You can also view the Today screen by tapping the Start
button and then tapping Today. The Today screen displays the date and
information about the device owner, today’s calendar, and important tasks.
To customize the Today screen:
1
2
Tap Start →Settings.
Tap the Personal tab
→
Today
.
Use the Appearance tab to change the background of the Today screen.
Use the Items tab to change the items that appear on the Today screen.
volume control icon
Start
button
connection icon
connection
status icon for
®
Bluetooth
wireless
technology
52
Getting Started
Changing the Display Mode on Your Device
®
The Axim X50/X50v with Microsoft Windows Mobile™ Version 5.0
software for Pocket PC Premium Edition can display the screen in both
landscape and portrait views.
To change the display mode from landscape to portrait:
1
2
3
Tap Start
→
Settings.
In the Settings window, tap System
→
Screen.
In the Screen window, tap Portrait to select portrait mode.
NOTE: To change the display mode from portrait to landscape, tap
Landscape.
4
Tap OK and close the window.
Getting Started
53
54
Getting Started
Operating the Axim
Using the Power Button
Press the power button to turn the device on or off. Press and hold the power
button to dim the display. This is the power saver mode. Press and hold again
to light the display.
•
When the device is connected to external power and the main battery is
fully charged, the power button light is solid green.
•
•
•
When the main battery charge is low, the power button light flashes amber.
When the battery is being charged, the power button light is solid amber.
When the device relays a notification, the power button light rapidly
flashes green.
Using the Stylus
Your device has a stylus for selecting items and entering information. On the
device, the stylus replaces the mouse:
•
•
•
Tap — Touch the screen once with the stylus to open items and
select options.
Drag — Hold the stylus on the screen and drag to select text and images.
Drag on a list to select multiple items.
Tap and hold — Tap and hold the stylus on an item to see a list of actions
available for that item. On the pop-up menu that appears, tap the action
you want to perform.
See "Entering Information" on page 72 for more information.
Operating the Axim
55
Connecting to a Computer
You can either connect your device to a computer using a cradle or directly
to a computer using a sync cable. Connect your device to a computer to:
®
•
•
Add programs to your device. See "Adding Programs Using Microsoft
®
ActiveSync " on page 115 for more information.
Synchronize data on your device with data on your computer.
For information on synchronizing your data, see the following resources:
•
•
ActiveSync Help on your computer
ActiveSync Help on your device
Using the Cradle
NOTE: Depending on the configuration of your device, the cradle is optional.
You can use the cradle to:
•
•
•
Synchronize the data on your device with the data on your computer.
Connect the device to an electrical outlet to conserve battery power.
Charge the main battery. See "Using the Battery" on page 48 for
more information.
•
Charge a spare battery. Please note that the spare battery is optional.
NOTE: Before connecting your device to a computer for the first time, install
ActiveSync on the computer using the Dell™ Getting Started CD.
56
Operating the Axim
To connect your device to the cradle:
1
2
3
Connect the AC adapter to the cradle and to an electrical outlet.
Place the Axim in the docking cradle near your computer.
Connect the USB sync cable to the cradle and the computer.
cradle
power
cord
AC adapter
cradle cable
USB connector on the computer
Operating the Axim
57
cradle
spare battery status light
When the device is docked in the cradle, the power button on the device
turns on and the connection status icon appears on the command bar
(see page 65).
NOTE: The power button on the device indicates the charge status of the main
battery. See the description of the power button lights on page 55 for
more information.
The spare battery status light on the cradle operates as follows:
•
•
Green — The spare battery is fully charged.
Amber — The spare battery is charging.
To remove the device from the cradle, pull the device straight up and out of
the cradle.
USB Charging
You can charge your device battery when the cradle with the device is
connected to a running computer by a USB cable.
NOTE: USB charging will not take place if the device is turned on.
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Operating the Axim
You can charge the battery using a 5V/500 mA USB port when the device is
turned off.
NOTE: Using an external USB hub with 5V/100 mA ports to charge the device
battery may cause a temporary voltage drop in the hub, and other USB devices
connected to the ports on the hub may not work normally until the device
is removed.
NOTE: Charging the battery through a USB port takes more time than direct
AC adapter charging.
The device charger stops the charging process after seven hours. If you need
more than seven hours to charge the device battery, disconnect and
reconnect the USB cable to restart the charging process.
USB connector on the computer
Operating the Axim
59
Using the Sync Cable
Use the sync cable to connect your device directly to the computer without
using the cradle.
NOTE: The sync cable is optional depending on the configuration of your device.
To connect the sync cable:
1
2
Connect the sync cable connector to your device. Ensure that the Dell
logo is facing upwards.
Connect the USB connector of the cable to the USB connector on
your computer.
NOTICE: To avoid damaging the sync cable connector, press the two buttons
on the sides of the connector to release the lock before inserting or pulling out
the connector.
power
cord
device connector
sync cable connector
USB connector
AC adapter
on the computer
sync cable
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Operating the Axim
Connecting to a Projector
You can connect the device to a projector using a VGA cable.
NOTE: The VGA option is available only with the VGA model of the device.
The VGA cable will not ship with your device unless you order it.
NOTE: You need to install the Viewer program from the CD for the device to
detect the projector. To configure the program, see the Help section in
the program.
To connect the device to the projector, connect the sync connector on the
VGA cable to the device, and then connect the other connector of the
VGA cable to the projector cable. Run the Viewer program for the device to
detect the projector.
Using Cards
Your device has two slots located on the top of the unit. The larger slot supports
CompactFlash Type II cards. The smaller slot supports Secure Digital (SD)
memory cards, Secure Digital I/O (SDIO) cards, and the MultiMediaCard (MMC).
All three memory card types are available in sizes from 64 MB to 1 GB or 2 GB.
CompactFlash Cards
Your device supports CompactFlash Type II cards. Some common types of
cards include:
•
•
Modem — Connect a telephone line for modem data communication.
Wireless communication — Data communication without the use of
cable connections. You can use cards, such as internal cards with
Bluetooth wireless technology and 802.11b wireless LAN.
•
Storage — Save data or install programs on a storage card.
Operating the Axim
61
When you do not have a CompactFlash card installed, insert the plastic
blank to protect the CompactFlash card slot.
To install a CompactFlash card:
1
If a blank is installed, remove it.
blank
notch in
CompactFlash
card slot
2
Align the tab on the back of the CompactFlash card with the notch in
the CompactFlash card slot, and slide the card into the slot.
NOTICE: Do not force the card. If you feel resistance, remove the card, check
the orientation, and reinsert it.
See the documentation that came with the card for more information.
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Operating the Axim
Secure Digital Memory Cards
Use Secure Digital memory cards to save or back up data.
To install a Secure Digital memory card:
1
If a card or plastic blank is already installed, press in to release it, and
then remove it.
blank
2
Ensure that the card is oriented correctly, and slide it into the slot until
you feel a click.
NOTICE: Do not force the card. If you feel resistance, remove the card, check
the orientation, and reinsert it.
See the documentation that came with the card for more information.
Resetting the Axim
Soft Reset
When you do a soft reset, the device deletes any data that has not been
saved in the ROM. In other words, your saved files and programs are not
deleted. Try a soft reset if the device does not respond when you tap the
display or press a button.
Operating the Axim
63
To do a soft reset, use the stylus to press the reset button.
stylus
reset button
Hard Reset
NOTICE: When you do a hard reset, you lose all the data stored in your device
flash memory, and any programs that you installed on your device.
Do a hard reset if:
•
•
•
You want to restore the device to factory default settings.
You forget your password and need to reset it.
Your device is experiencing severe operational problems and you have
already attempted a soft reset.
NOTICE: It is strongly recommended that you back up your data before you do
a hard reset. See your Getting Started Guide that is available on the upgrade CD.
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Operating the Axim
To do a hard reset:
1
2
3
Press and hold the power button.
Using the stylus, hold down the reset button for about 2 seconds.
Follow the instructions on the screen.
Using Microsoft® Windows Mobile™ Version 5.0
software for Pocket PC Premium Edition
The Windows Mobile 5.0 operating system comes with a host of new features
and interface improvements. The screen view and touchpad is similar to
Windows™ XP for computers. RAM is only used for running applications.
ROM is where all application, PIM data, and file storage happens.
For details, visit the www.microsoft.com website.
Status Icons
NOTE: If there is not enough space to display all notification icons on the
, icon to view the hidden list of icons.
device, tap
Icon
Description
New e-mail or text message (SMS)
New instant message
Battery level
Low battery
Battery charging
No battery
Sync Error
Volume off
Operating the Axim
65
Icon
Description
Bluetooth
Wi-Fi on
Wi-Fi data call
Help icon
Programs
You can switch from one program to another by selecting a program from the
Start menu. To access programs that are not listed in the Start menu, tap
Start
→
Programs, and then tap the program name.
NOTE: Some programs have abbreviated labels for check boxes and
drop-down menus. To see the full spelling of an abbreviated label, tap and hold
the stylus on the label. Drag the stylus off the label so that the command is not
carried out.
Program Buttons
You can also switch to some programs by pressing a program button.
Your device has four program buttons located on the front of the device.
The icons on the buttons identify the programs which they start. By default,
the buttons launch Home, Messaging, Contacts, and Calendar.
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Operating the Axim
Switcher Bar
You can also use Switcher Bar to switch to or close the open programs.
To launch Switcher Bar:
1
2
Tap Start
Tap System
The Switcher Bar icon,
→
→
Settings
.
Switcher Bar
.
, appears in the navigation bar.
Tap
to view a list of all open programs. In the Switcher Bar menu:
•
•
•
•
•
Tap Brightness settings or Power settings to configure those settings.
Tap a program name to switch to that program.
Tap Exit current program to close the current program.
Tap Exit all programs to close all open programs.
Tap Exit Switcher Bar to close the menu.
The following table contains a partial list of programs that are on your
device. See the Dell™ Getting Started CD for additional programs that you
can install on your device.
Icon
Program
Description
ActiveSync
Synchronize information between
your device and your computer.
Calendar
Contacts
Keep track of your appointments and
create meeting requests.
Keep track of your friends and
colleagues.
Messaging
Send and receive e-mail messages.
Internet Explorer Mobile
Browse websites and WAP sites, and
download new programs and files from
the Internet.
Notes
Tasks
Create handwritten or typed notes,
drawings, or recordings.
Keep track of your tasks.
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67
Icon
Program
Description
Excel Mobile
Create new workbooks or view and
edit Excel workbooks that you created
on your computer.
Pocket MSN
Word Mobile
Send and receive instant messages
with your MSN Messenger contacts.
Create new documents or view and
edit Word documents that you created
on your computer.
PowerPoint Mobile
View PowerPoint presentation slides.
Navigation Bar and Command Bar
The navigation bar is located at the top of the screen. It displays the active
program and current time, and allows you to switch to other programs or
close screens.
Use the command bar at the bottom of the screen to perform tasks in
programs. The command bar includes menu names, icons, and the input
panel icon. To create a new item in the current program, tap New. To see the
name of an icon, tap and hold the stylus on the icon. Drag the stylus off the
icon so that the command is not carried out.
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Operating the Axim
navigation bar
Start menu
command bar
Pop-Up Menus
With pop-up menus, you can quickly select an action for an item.
For example, you can use the pop-up menu in the contact list to delete a
contact, make a copy, or send an e-mail message to a contact. The actions in
the pop-up menus vary from program to program. To access a pop-up menu,
tap and hold the stylus on an item name. When the menu appears, lift the
stylus and tap the action you want to perform. To close the menu without
performing an action, tap anywhere outside the menu.
Operating the Axim
69
Add new
task
Searching for Information
The Search feature on your device helps you to quickly locate information.
To search for files or other items:
1
2
Tap Start
→
Programs
→
Search.
In Search for, enter the file name, word, or other information you want.
If you have looked for this item before, tap the Search for arrow to
select the item from the list.
3
4
In Type, select a data type to help narrow your search.
Tap Search.
The My Documents folder and subfolders are searched.
5
In the Results list, tap the item you want to open.
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Operating the Axim
You can also use File Explorer to find files on your device and to organize
your files into folders. On the Start menu, tap Programs
→
File Explorer
.
sort menu
folder location
Backing Up Data
To prevent or minimize data loss, you should periodically back up the data
stored on your device. Use ActiveSync to synchronize the files on your device
with the files on your computer. You can also drag and drop files from your
device to your computer using Windows Explorer. See the ActiveSync Help
on your computer for additional information. Also see, "Installing and Using
ActiveSync" on page 86.
NOTE: To prevent data loss, a portion of the main battery will keep data safe for
72 hours if your device runs out of power. An additional battery, the internal
backup battery, is designed to keep your data safe when you remove the main
battery. The internal backup battery will keep data safe for 30 minutes.
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71
Entering Information
You have several options for entering information:
•
Use the input panel to enter typed text using the soft keyboard or
another input method.
•
•
•
Write directly on the screen using the stylus.
Draw pictures on the screen with the stylus.
Speak into your device microphone to record a message.
®
®
Use Microsoft ActiveSync to synchronize or copy information from your
computer to your device. For more information, see ActiveSync Help on
your computer.
NOTE: Some of the functions mentioned in this section may not be supported
by the operating system in some languages.
Entering Text Using the Input Panel
Use the input panel to enter information into any program on your device.
You can type using the soft keyboard or write with the stylus using Letter
Recognizer, Block Recognizer, or Transcriber. The characters appear as typed
text on the screen.
input panel icon
To show or hide the input panel, tap the input panel icon. Tap the arrow
next to the input panel icon to change the input method.
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Operating the Axim
When you use the input panel, your device anticipates the word you are
typing or writing and displays it above the input panel. When you tap the
displayed word, the word is inserted at the insertion point. The more you use
your device, the more words it learns to anticipate.
suggested words
To change word suggestion options, for example, the number of words suggested:
1
2
3
Tap Start
→
Settings →Personal
→
Input.
Tap the Word Completion tab.
Select the desired settings and tap OK
.
Typing With the Soft Keyboard
1
2
Tap the input selection arrow and tap Keyboard
.
Tap the keys on the soft keyboard with your stylus.
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73
Letter Recognizer
Letter Recognizer allows you to use your stylus to write letters on the screen
as you would write them on paper.
NOTE: Letter Recognizer is included with the English, French, German, Italian, and
Spanish operating systems. Other versions do not support Letter Recognizer.
1
2
Tap the input selection arrow and tap Letter Recognizer
.
Write characters, numbers, and symbols in the designated writing area.
•
•
•
•
Enter capital letters by writing in the ABC (left) area of the box.
Enter lower case letters by writing in the abc (middle) area of the box.
Enter numbers by writing in the 123 (right) area of the box.
Enter punctuation and symbols by tapping in any area of the box
and then writing the desired character.
The letters are converted to typed text on the screen. For specific
instructions on using Letter Recognizer, tap the question mark next to
the writing area.
NOTE: Tap Demo to learn the character strokes that the device can recognize.
Block Recognizer
Block Recognizer allows you to use character strokes that are similar to those
used on other handheld devices.
NOTE: Block Recognizer is included with the English, French, German, Italian, and
Spanish operating systems. Other versions do not support Block Recognizer.
1
2
Tap the input selection arrow and tap Block Recognizer
.
Write characters, numbers, and symbols in the designated writing area.
•
•
•
Enter letters by writing in the abc (left) area of the box.
Enter numbers by writing in the 123 (right) area of the box.
Enter symbols and punctuation by tapping in either area of the
box and then writing the desired character.
The character strokes are converted to typed text on the screen.
For specific instructions on using Block Recognizer, tap the question
mark next to the writing area.
NOTE: Tap Demo to learn the character strokes that the device can recognize.
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Operating the Axim
Transcriber
Transcriber allows you to write anywhere on the screen using the stylus
similar to the way that you would write on paper. Unlike Letter Recognizer
and Block Recognizer, you can write a sentence or more, and then pause to
let Transcriber change the written characters to typed characters.
NOTE: Transcriber is included with the English, French, and German operating
systems. Other versions do not support Transcriber.
1
2
Start a program such as Word Mobile.
Tap the Input Panel icon at the bottom center of the screen and tap the
input selection arrow to the right of the icon.
3
4
Tap Transcriber.
The Transcriber introductory screen appears.
With your stylus, write anywhere on the screen.
When you pause, Transcriber converts your written characters to typed
characters. For specific instructions on using Transcriber, tap the
question mark in the lower right hand corner of the screen.
Writing on the Screen
In any program that accepts written text, such as the Notes program and the
Notes tab in some programs, you can use your stylus to write directly on the
screen. You can edit and format what you have written and convert the
information to text at a later time.
Operating the Axim
75
Editing Written Text
To edit or format written text:
1
2
3
Drag the stylus across the text that you want to select.
Tap and hold the selected text.
Tap the appropriate editing command in the pop-up menu.
You can also tap Menu
editing commands.
→
Edit at the bottom of the screen to select
To convert written text to print-style text, tap Menu
Recognize
→
Tools and tap
.
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Operating the Axim
If you want to convert only certain words, select them before tapping
Recognize (or tap and hold the selected words and then tap Recognize on
the pop-up menu). If a word is not recognized, it is not converted to
print-style text.
If the conversion is incorrect, you can select different words from a list of
alternatives or return to the original written text:
1
2
Tap and hold the incorrect word.
On the pop-up menu, tap Alternates
.
A menu with a list of alternative words appears.
3
Tap the correct word, or tap the written text at the top of the menu to
return to the original written text.
Operating the Axim
77
alternate
words
Tips for getting good recognition:
•
•
Write neatly.
Write on the lines and draw descenders below the line. Write the cross
of the "t" and apostrophes below the top line so that they are not confused
with the word above. Write periods and commas above the line.
•
•
•
•
For better recognition, try changing the zoom level to 300 percent by
tapping Menu
→
Zoom.
Write the letters of a word closely and leave big gaps between words so
that the device can easily determine where words begin and end.
You cannot convert hyphenated words, foreign words that use special
characters such as accents, and some punctuation.
You cannot add written text to a word to change it after the word has
been recognized. You must delete the written word and write the
new word.
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Operating the Axim
Drawing on the Screen
You can draw on the screen the same way that you write on the screen.
However, selecting and editing drawings is different than selecting and
editing written text. For example, selected drawings can be resized, while
written text cannot.
Creating a Drawing
NOTE: To zoom in or out on your drawing, tap Menu →Zoom and tap a
zoom level.
Cross three ruled lines on your first stroke. A drawing box appears.
Subsequent strokes that touch or are inside of the drawing box become part
of the drawing. Drawings that do not cross three ruled lines are treated as
written text.
drawing box
Operating the Axim
79
Editing a Drawing
To edit or format a drawing, you must first select it:
1
2
Tap and hold the stylus on the drawing until the selection handles appear.
To select multiple drawings, drag to select the drawings.
You can cut, copy, and paste selected drawings by tapping and holding
the selected drawings and then tapping an editing command on the
pop-up menu.
You can also tap Menu
editing commands.
→
Edit at the bottom of the screen to select
To resize a drawing, drag a selection handle.
Recording a Message
In any program where you can write or draw on the screen, you can also quickly
capture thoughts, reminders, and phone numbers by recording a message.
•
In Calendar, Tasks, and Contacts, you can include a recording in the
Notes tab.
•
In the Notes program, you can either create a stand-alone recording or
include a recording in a written note. If you want to include the
recording in a note, open the note first.
•
In the Messaging program, you can add a recording to an e-mail message.
To record a message:
1
2
Hold the microphone near your mouth or other source of sound.
Press and hold the Record button on the side of your device until
it beeps.
3
4
While holding down the Record button, make your recording.
To stop recording, release the Record button.
The device beeps twice. The new recording appears in the note list or
as an embedded icon.
NOTE: You can also make a recording by tapping the Record icon on the
Recording toolbar.
To play a recording, tap the name of the recording in the list or tap the
speaker icon in the note.
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Operating the Axim
Using My Text
When using Messaging or MSN Messenger, use My Text to quickly insert preset
or frequently used messages. To insert a message, tap Menu →My Text and
tap a message.
NOTE: You can add text to a My Text message after you insert the message.
To edit a My Text message:
1
2
Tap Menu →My Text →Edit My Text Messages.
Make the changes and tap OK
.
Adjusting Settings
You can adjust the device settings to suit the way you work. To see available
options, tap Start →Settings
.
NOTE: Depending on the features of your device, you might have additional
tabs and additional items on the tabs.
See your device Help for additional information on adjusting settings
(tap Start
→
Help).
Operating the Axim
81
Personal Tab
•
Buttons — Assign the programs that launch when you press the
device buttons.
•
Input — Adjust the settings for input method, word completion, and
other options.
•
•
•
•
Menus — Add or remove items from the Start menu.
Owner Information — Enter your contact information.
Password — Set a password to protect the data stored on your device.
Sounds & Notification — Adjust the volume and set notifications.
See "Notifications" on page 98 for more information.
•
•
Today — Customize the look and the information that is displayed on
the Today screen.
MSN Options — Settings you can use to create a custom Pocket
MSN experience.
System Tab
•
•
•
About — Find information about Windows Mobile 5.0 and your device.
Brightness — Adjust the brightness settings to conserve power.
Certificates — View or delete certificates stored on your device.
Certificates help establish your identity and the identity of other
computers to prevent unauthorized users from accessing your data.
•
•
Clock & Alarms — Change the time and set the alarm.
Memory — Allocate memory for data and program storage. View free
and used memory, storage card memory, and running programs.
•
•
Error Reporting — Send information needed by technical support groups
to diagnose a program error for a device running Windows Mobile
software. For this your device must be connected to the Internet.
GPS — Configure the settings when you have a GPS device connected
to understand the exact location you are in, with the help of the maps.
Note that your Axim does not have a built-in GPS device.
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Operating the Axim
•
Mirror Mode — This is available only in the X50v model. Mirror mode
allows users to see the same image on both the PDA screen and on an
external display using a VGA cable. When enabled, an icon will be
displayed on the command bar. To disable mirror mode, click on the
icon or clear the checkbox.
•
•
Microphone — Adjust the microphone volume.
Power — Check the battery or charge status. Use the Advanced tab to set
the amount of time that the device can remain idle before it turns off. .
•
•
•
•
•
Regional Settings — View and change the formatting for regional
settings such as currency, time, and date.
Remove Programs — Remove programs from your device. For more
information, see "Adding and Removing Programs" on page 115.
Screen — Adjust the screen if your device is not responding accurately
to taps, and select the screen orientation that you want to use.
Switcher Bar — Adjust the settings of the Switcher Bar program
launcher utility.
System Information — View technical information about your device.
Connections Tab
•
Beam — Receive infrared beams from other devices.
®
•
Bluetooth — Turn on and off the radio with Bluetooth wireless
technology, and create and edit bonded devices. By default, the radio is off.
•
•
Connections — Add and configure modem and server connections.
Dell WLAN Utility — Available only on devices with internal Wi-Fi.
Use the WLAN utility to connect to the wireless network using
EAP/TTLS.
•
•
Network Cards — Configure your network adapter settings.
Odyssey Client — Provides secure authentication and connection of
wireless LAN (WLAN). This is available for Mid and Hi end Axim
versions only.
Operating the Axim
83
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Operating the Axim
Communicating and Scheduling
About Microsoft®ActiveSync® Program
Microsoft ActiveSync 4.0 is the latest synchronization software for the Axim.
ActiveSync transfers files and data between your device and a computer. It can
upload drivers and programs to the device. ActiveSync should be installed
before connecting the device to a computer. You can find the ActiveSync
installation program on the Dell Getting Started CD.
You can synchronize the information on your computer with the information
on your device using ActiveSync. This compares the data on your device with
the data on your computer and updates both with the most recent information.
For example:
•
Keep Microsoft Pocket Outlook data up-to-date by synchronizing your
device with Microsoft Outlook data on your computer.
•
Synchronize Microsoft Word and Microsoft Excel files between your device
and your computer. Your files are automatically converted to the correct format.
NOTE: By default, ActiveSync does not automatically synchronize all types of
information. You can change ActiveSync options to synchronize specific types
of information.
With ActiveSync, you can also:
•
•
Copy (rather than synchronize) files between your device and your computer.
Select a mode to control when synchronization occurs. For example, you
can synchronize continuously or only when you select the synchronize
command.
•
Select which information types are synchronized and control how much
data is synchronized. For example, you can choose how many weeks of
past appointments you want synchronized.
®
To synchronize your data, you need both the Microsoft Windows and
Pocket PC versions of ActiveSync. You must install the Windows version of
ActiveSync on your computer using the Dell™ Getting Started CD. The Pocket PC
version is already installed on your device.
Communicating and Scheduling
85
NOTE: Before connecting your device to a computer for the first time, ensure
that you install ActiveSync on the computer using the Dell™ Getting Started CD.
NOTE: If your Axim fails to syncronize, check your computer security software
to see if you have any firewall running. Firewalls may block the communication
from your computer to your Axim.
Installing and Using ActiveSync
To install ActiveSync:
1
2
3
4
Insert the Dell Getting Started CD.
Click Getting Started to access the main menu.
Click Start Here
.
Click Install ActiveSync and follow the instructions on the screen.
After the installation is complete, connect your device to your computer.
The ActiveSync Setup Wizard enables you to:
•
Set up a partnership so that you can synchronize information between
your device and your computer
•
Customize your synchronization settings
Your first synchronization process automatically begins when you complete
the wizard.
NOTE: The device must be powered on for the synchronization process to occur.
During your first synchronization, information that was stored in Outlook
on your computer is copied to Calendar, Contacts, and Tasks on your device.
After you set up ActiveSync and complete the first synchronization process,
you can initiate synchronization from your device. To switch to ActiveSync
on your device, tap Start
→
ActiveSync.
To find information on using ActiveSync on your device, open ActiveSync
on your device and tap Start →Help
To find information on using ActiveSync on your computer, click
.
Help →Microsoft ActiveSync Help
.
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Communicating and Scheduling
About Microsoft® Pocket Outlook
Pocket Outlook includes Calendar, Contacts, Tasks, Messaging, and Notes.
You can use these programs individually or together. For example, e-mail
addresses stored in Contacts can be used to address e-mail messages
in Messaging.
NOTE: Pocket Outlook is pre-installed on your device. If not already installed,
your Dell Getting Started CD has a copy of the Pocket Outlook installation
program. Ensure that you install Pocket Outlook and not Outlook Express. Note
that you can only install Pocket Outlook once, as it is a licensed version.
®
Using Microsoft ActiveSync , you can synchronize information on your
computer in Microsoft Outlook or Microsoft Exchange. You can also
synchronize this information directly with an Exchange server. Each time
you synchronize, ActiveSync compares the changes you made on your device
and computer or server and updates both with the latest information. For
information on using ActiveSync, see ActiveSync Help on your computer.
You can switch to any of the following programs through the Start menu.
NOTE: For detailed information about Calendar, Contacts, Tasks, Messaging,
and Notes, among other things, see Help on your device.
Categories
Use categories to group related contacts, tasks, and appointments. For
example, you can assign work-related contacts to the Business category and
personal contacts to the Personal category so that you can quickly find
contact information. You can also create your own categories, such as Family,
to group your relatives' contact information.
Creating a Category
To create a category:
1
2
3
From the program, tap an existing item or create a new one.
For a new item in Calendar, Contacts, and Tasks, tap Categories.
Tap New, enter the category name, and tap Done.
The new category is automatically assigned to the item.
Communicating and Scheduling
87
4
5
6
For an existing item in Calendar and Tasks, tap Edit →Categories.
For an existing item in Contacts, tap Menu Edit Categories.
→
Tap OK to return to the appointment, contact, or task.
→
Calendar
Use Calendar to schedule appointments, including meetings and other
events. You can check your appointments in one of several views (Agenda,
Day, Week, Month, and Year) and easily switch views by using the view
menu. Tap the Today icon to view the current date.
today icon
input panel icon
NOTE: To customize Calendar, such as changing the first day of the week,
tap Menu and tap Options.
To create an appointment:
1
2
3
Tap Start
→
→
Calendar.
Tap Menu
New Appointment.
Enter a name for the appointment, and enter information such as start
and end times.
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Communicating and Scheduling
4
5
To schedule an all-day event, in the All Day box, tap Yes.
When finished, tap OK to return to the calendar.
To receive a reminder for an appointment:
1
2
3
4
Tap Start
→
Calendar →Menu
→
Options
→
Appointments tab.
Select the Set reminders for new items check box.
Set the time when you want the reminder to alert you.
Tap OK to return to the calendar.
Using the Summary Screen
When you tap an appointment in Calendar, a summary screen appears.
To change the appointment, tap Edit
.
Creating Meeting Requests
You can use Calendar to set up meetings with users of Outlook or Pocket
Outlook. The meeting request is automatically created when you
synchronize Messaging or when you connect to your e-mail server. To set
how you want meeting requests sent, tap Menu and tap Options
.
To schedule a meeting:
1
2
3
4
5
6
Tap Start
→
Calendar.
Schedule a new appointment, or open an existing one and tap Edit.
Tap Attendees.
Tap the name of the contact you want to invite.
To invite each additional attendee, tap Add and tap the name.
Tap OK.
The meeting request will be sent to the attendees the next time you
synchronize your device with your PC.
For more information on sending and receiving meeting requests, tap
Start
→
Help
→
Calendar or Messaging
.
Communicating and Scheduling
89
Contacts
Use Contacts to maintain a list of your friends and colleagues. You can
quickly share Contacts information with other device users using the
infrared port.
category
search field
NOTE: To change the way information is displayed in the list, tap Menu →Options.
To create a contact:
1
2
Tap Start
→
Contacts
→
New
.
Using the input panel, enter a name and other contact information.
Scroll down to see all available fields.
3
To assign the contact to a category, tap Categories and select a category
from the list.
In the contact list, you can display contacts by category.
90
Communicating and Scheduling
4
5
To add notes, tap the Notes tab. You can enter text, draw, or create a
recording. For more information on creating notes, see "Notes"
on page 93.
When you have finished entering information, tap OK to return to
the calendar.
Finding a Contact
To find a contact:
1
2
3
Tap Start
→
Contacts.
If you are not in Name view, tap Menu
→
View By
→
Name.
Do one of the following:
•
Begin entering a name or phone number in the provided text box
until the contact you want is displayed. To show all contacts again,
tap the text box and clear the text, or tap the arrow to the right of
the text box.
•
•
Use the alphabetical index displayed at the top of the contact list.
Filter the list by categories. In the contact list, tap Menu
Then tap a category you have assigned to a contact. To show all
contacts again, select All Contacts.
→
Filter.
4
To view the names of companies your contacts work for, tap View in
the contact list and tap By Company. The number of contacts that
work for that company is displayed to the right of the company name.
Using the Summary Screen
When you tap a contact in the contact list, a summary screen appears.
To change the contact information, tap Edit
.
Communicating and Scheduling
91
Tasks
NOTE: To change the way information is displayed in the list, tap Menu
→Options.
Use Tasks to list things that you need to do.
sort menu
To create a task:
1
2
Tap Start
→
Programs
→
Tasks.
Tap New, enter a subject for the task, and fill in information such as
start and due dates.
3
4
When finished, tap OK.
To copy an existing task from the task list, select the task you want to
copy. Tap Menu
→
Edit
→
Copy, and then tap Menu
→
Edit
→
Paste.
5
To add notes, tap the Notes tab. You can enter text, draw, or create a
recording. For more information on creating notes, see "Notes" on page 93.
NOTE: To quickly create a task with only a subject, tap Menu →Options →
Show Tasks entry bar. Tap the Tap here to add a new task, and enter your task
information.
92
Communicating and Scheduling
Notes
Quickly capture thoughts, reminders, ideas, drawings, and phone numbers
with Notes. You can create a written note or a recording. You can also include
a recording in a note. If a note is open when you create the recording, it is
included in the note as an icon. If a note is not open, the recording is saved
as a stand-alone recording.
To create a note:
1
2
Tap Start
→
Programs
→
Notes →New.
Create your note by writing, drawing, typing, or recording. For more
information on using the input panel, writing and drawing on the
screen, and creating recordings, see "Entering Information" on page 72.
Communicating and Scheduling
93
Messaging
Use Messaging to send and receive e-mail messages:
•
•
Synchronize e-mail messages using Exchange or Outlook on your computer.
Send and receive e-mail messages by connecting directly to an e-mail
server through an ISP or a network.
NOTE: To create an e-mail account for your device, contact your internet
service provider. Dell does not provide this service.
Synchronizing E-Mail Messages
You can synchronize e-mail messages along with the rest of your data if you
enable Messaging synchronization in ActiveSync. For information on enabling
Messaging synchronization, see ActiveSync Help on your computer.
NOTE: You can also synchronize e-mail messages with your computer from a
remote location. For more information, see "Getting Connected" on page 101.
During synchronization:
•
Messages are copied from the e-mail folders of Exchange or Outlook on
your computer to the ActiveSync folder in Messaging on your device.
By default, you receive:
–
–
–
Messages from the past 3 days
The first 100 lines of each message
File attachments of less than 100 KB in size
•
•
E-mail messages in the Outbox folder on your device are transferred to
Exchange or Outlook on your computer, and then sent from
those programs.
ActiveSync to be transferred.
Connecting Directly to an E-Mail Server
In addition to synchronizing e-mail messages with your computer, you can
send and receive e-mail messages by connecting to an e-mail server using a
modem or network card connected to your device. You need to set up a
remote connection to a network or an ISP, and a connection to your e-mail
server. For more information, see "Getting Connected" on page 101.
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Communicating and Scheduling
When you connect to the e-mail server:
•
•
•
New messages are downloaded to the device Inbox folder.
Messages in the device Outbox folder are sent.
Messages that have been deleted on the e-mail server are removed from
the device Inbox folder.
Messages that you receive directly from an e-mail server are linked to your
e-mail server rather than to your computer. When you delete a message on
your device, it is also deleted from the e-mail server the next time you
connect, depending on the settings you selected in ActiveSync.
When you are working online, you read and respond to messages while
connected to the e-mail server. Messages are sent as soon as you tap Send
which saves space on your device.
,
After you have downloaded new message headers or partial messages, you can
disconnect from the e-mail server and then decide which messages to download
completely. The next time you connect, Messaging downloads the messages
you have marked for retrieval and sends the messages you have composed.
Using the Message List
Messages you receive are displayed in the message list. By default, the most
recently received messages are displayed first in the list.
When you receive a message, tap to open it. Unread messages are displayed
in bold.
The original messages remain on the e-mail server or your computer. You can
mark the messages that you want to retrieve in full during your next
synchronization or e-mail server connection. In the message list, tap and
hold the message that you want to retrieve. On the pop-up menu, tap
Mark for Download. The icons in the Inbox message list indicate message status.
You specify your downloading preferences when you set up the service or
select your synchronization options. You can change the settings at any time:
•
Change options for Messaging synchronization using ActiveSync
options. For more information, see ActiveSync Help on your computer.
•
Change options for direct e-mail server connections in Messaging on
your device. Tap Menu
service that you want to change. Tap and hold the service and select
Delete to remove a service.
→
Options. On the Account tab, tap the
Communicating and Scheduling
95
Composing Messages
To compose and send a message:
1
2
3
In the message list, tap Menu
→
Switch Accounts and select the account.
Tap New.
Enter the e-mail address of one or more recipients, separating them
with a semicolon. To access addresses and phone numbers from
Contacts, tap To.
4
Enter your message. To quickly add common messages, tap
Menu
→
My Text and tap a desired message.
5
6
To check the spelling, tap Menu
→
Spell Check.
Tap Send.
If you are working offline, the message is moved to the Outbox folder
and sent the next time you connect to the network.
96
Communicating and Scheduling
Managing E-Mail Messages and Folders
By default, messages are displayed in one of the five folders for each service
you have created: Inbox
The Deleted Items folder contains messages that have been deleted on the
device. The behavior of the Deleted Items and Sent Items folders depends
on the options you have selected. To change the options, tap Menu Tools
in the message list and tap Options. On the Message tab, select your options.
,
Deleted Items, Drafts, Outbox, or Sent Items.
→
To create, rename, or delete a folder, tap Menu
→
Tools
→
Manage Folders.
To move a message to another folder, tap and hold the message in the
message list and tap Move to on the pop-up menu.
Folder Behavior With a Direct Connection to an E-Mail Server
The behavior of the folders you create depends on whether you use
ActiveSync, POP3, or IMAP4.
•
If you use ActiveSync, e-mail messages in the Inbox folder in Outlook
are automatically synchronized with your device. You can synchronize
additional folders by designating them for ActiveSync. The folders you
create and the messages you move are then mirrored on the server. For
example, if you move messages from the Inbox folder to a folder
named Family, and you have designated Family for synchronization,
the server creates a copy of the Family folder and copies the messages
into that folder. You can then read the messages while away from
your computer.
•
If you use POP3 and you move e-mail messages to a folder you created,
the link is broken between the messages on the device and their copies
on the e-mail server. The next time you connect, the e-mail server
detects that the messages are missing from the device Inbox and
deletes them from the server. This prevents you from having duplicate
copies of a message. However, you can access these folder contents
from the device only.
•
If you use IMAP4, the folders you create and the e-mail messages you
move are mirrored on the server. Therefore, messages are available to
you any time you connect to your e-mail server, whether it is from your
device or computer. This synchronization of folders occurs whenever
you connect to the server, create new folders, rename, or delete folders
when connected.
Communicating and Scheduling
97
Notifications
You can set your device to remind you when you have something to do.
For example, if you have set up an appointment in Calendar, a task with a
due date in Tasks, or an alarm in Clock, you are notified in one of the
following ways:
•
•
•
A message box appears on the screen
A sound, which you can specify, plays
A light flashes on your device
To configure the reminders and sounds for your device:
1
2
Tap Start
→
Settings.
On the Personal tab, tap Sounds & Notifications
.
•
•
Sounds tab — Adjust the volume and enable sounds
Notifications tab — Set notifications for specific events
Beaming an Item
In the Calendar, Contacts, Notes, Tasks, Excel Mobile, Word Mobile,
PowerPoint Mobile, and Pictures programs, you can beam files and
information to other devices using Bluetooth or infrared.
1
From the program, select the item you want to beam, such as an
appointment in Calendar, a task in Tasks, a contact card in Contacts, or
a file in File Manager.
2
3
Tap Menu
→
Beam [type of item].
Do one of the following:
•
•
If using Bluetooth, tap the device to which you want to send the item.
If using infrared, align the infrared (IR) ports at close range until
the target device name appears, and then tap the device to which
you want to send the item.
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Communicating and Scheduling
Using File Explorer
File Explorer lets you browse the folders contents on your device. The root
folder is called My Device. My Device is similar to My Computer on the
computer and contains My Documents, Program Files, Temp, Storage Card,
and Windows folders among others.
To find an item:
1
2
Tap Programs
→
File Explorer.
The My Documents folder and its subfolders appear.
Tap the folder list (labeled My Documents by default) and tap the
folder you want to explore.
3
4
5
To open an item, tap it.
To quickly delete, rename, or copy an item, tap and hold the item.
To select multiple items, tap and drag. Then, tap and hold the selected
items, and tap a command.
Communicating and Scheduling
99
100
Communicating and Scheduling
Getting Connected
You can use your device to exchange information with other mobile devices or
with a computer, a network, or the Internet. You can use any of the following
connection options:
•
Use the infrared (IR) port on your device to send and receive files between
two devices. See the following section, "Using Infrared," for more information.
•
Connect to your Internet Service Provider (ISP). Once you are
connected, you can send and receive e-mail messages using Messaging,
and view Web or WAP pages using Internet Explorer Mobile.
The communication software for creating an ISP connection is already
installed on your device. Your service provider provides the software
needed to install other services, such as paging and fax services.
•
Connect to the network at the company or organization where you work.
Once connected, you can send and receive e-mail messages using
Messaging, view Web or WAP pages using Internet Explorer Mobile, and
synchronize with your computer.
•
Connect to your computer to synchronize remotely. Once you are
connected, you can synchronize information such as your Pocket Outlook
®
information. See Microsoft ActiveSync Help on your computer or
Connections Help on the device for more information.
Using Wi-Fi (802.11b)
Wi-Fi provides your device access to WLAN (Wireless Local Area Network.)
Short for wireless fidelity, Wi-Fi refers to any type of 802.11 network, whether
802.11b, 802.11a, or dual-band. Wi-Fi certified products from different
manufacturers are interoperable.
NOTE: Mid and High configurations of the Axim have Wi-Fi 802.11b built in and the
drivers factory installed. For a Low configuration device, you must purchase the
802.11b SD card, insert it in your device, and load the drivers.
NOTE: The default Wireless Networking Client utility for your device is the Dell
WLAN utility. The following configuration steps are for the Dell WLAN utility.
Getting Connected
101
Configure wireless networking for your device in one of the following scenarios:
•
•
•
Network Card is set up
Wireless Network is broadcasting SSID
Wireless Network is not broadcasting SSID
If the Network Card is Set Up
Normally the internal wireless card is already set up. There are times when
you must choose the network card. On the Axim X50/X50v configurations
that have built-in wireless, the network card is associated with the enabled
wireless. If wireless is not enabled or you are using a socket card for wireless
connection, then choose the network card:
1
2
3
4
Tap Start →Settings →Connections.
Tap Network Cards.
Choose either Internet or Work from the menu.
Choose the network card to connect to the network. For the Axim
X50/X50v with built-in wireless, choose Dell Axim X50/X50v WLAN
Wireless Adapter.
5
6
Choose whether the network card assigns an IP address or receives an
IP address automatically.
Enter the Server IP addresses if required and tap OK.
If the Wireless Network is Broadcasting SSID
1
Press the wireless button to enable wireless capability. The green LED
in the right top corner of the device indicates that the wireless is functional.
2
3
Tap Start →Settings →Connections.
To add, edit, or delete a profile, select the corresponding action tap
Network Cards.
4
In the Configure Wireless Networks window, select one of the available
network names and tap OK.
102
Getting Connected
If the Wireless Network is Not Broadcasting SSID
The Configure Wireless Networks window only shows wireless networks that
broadcast a Network Name (SSID) and those that have been added. Add the
network if it is not listed. Contact your network administrator for the
following information:
•
•
•
•
•
SSID (network name)
Authentication
Data Encryption
Keys (if the key is not provided automatically)
Log in if necessary
To configure the wireless network:
1
2
3
From the Configure Wireless Networks window, tap Add New.
Provide the Network Name (SSID).
Select either Internet or Work in the Connects To box.
•
•
•
Selecting Internet allows you to connect to your network but you
will have to manually start a VPN connection, if needed.
Selecting Work automatically starts a VPN connection any time
you connect to the network.
If you are having trouble connecting to your network, change the
Connects To box to Internet.
4
5
Tap the Network Key tab.
Enter the Authentication and Data Encryption information. If a key is
required, enter the network key.
6
7
Select the 802.1x tab.
The Authentication and Data Encryption chosen on the previous
screen determines whether this screen is available. If available choose
the EAP type used on the network.
8
9
Tap OK.
If more than one network is listed, tap and hold the stylus on the
network name you want to connect to. A pop-up menu appears.
Tap Connect. After a few seconds you should see Connected next to
the wireless network you selected.
Getting Connected
103
Using Odyssey Client
Odyssey is a wireless LAN access control and security solution that provides
strong security over the wireless link. It secures authentication and
connection of wireless LAN (WLAN) users, ensuring that only authorized
users can connect.
Odyssey is mostly used in place of a manufacturer’s wireless networking
client such as the Dell WLAN utility, Intel ProSET, or Windows XP’s Zero
Config Service.
To use Odyssey:
•
Tap Start →Settings
→
Connections Tab
→
Odyssey Client.
The main page appears with the following information:
•
•
•
•
Status of Odyssey
Network Name (SSID)
Access Point MAC
Packet information
•
•
To enable the Odyssey Client tap Settings
→
→
Enable Odyssey.
To configure a wireless profile, tap Settings
provides you a list of existing profiles and allows you to add, edit, or
delete profiles.
Configure. This
Adding a Network
To add a new profile:
1
2
3
Tap Settings
→
Configure
→
Add.
The Add Network Wizard window appears.
Enter the network name, or select the box Any if you want the client to
connect to any available network.
Tap Scan to view all available broadcasted networks.
Enter a description if necessary.
4
5
Select between an ad-hoc or infrastructure network.
Tap Next when ready.
104
Getting Connected
6
Enter security settings:
•
Association Mode allows for open, shared, or WPA association
methods.
•
Encryption Method changes based on what mode is chosen.
Options include none, WEP, and TKIP.
•
•
If 802.1x is used, check the box Authenticate using 802.1X.
For WPA-PSK, enter your Passphrase (key).
7
Depending on your selections, the next page appears. You could be
asked to enter a WEP key or username and password.
8
9
Tap Next.
Here you can select EAP (Extensible Authentication Protocol)
methods. Default settings only include EAP / TTLS.
a
b
c
If you need other EAP methods, tap Add.
After adding other EAP methods, tap OK.
Tap Next.
10 Enter an anonymous name to keep your login name private. This name
will be used for outer visible authentication. Tap Next
.
11 Depending on the EAP method you chose, select an inner
authentication protocol. Tap Next
.
12 Enter username and password and tap Next.
13 Tap Finish.
14 When done, the new profile is added to the networks to choose from.
To select a profile to connect to, tap OK in the upper right corner.
15 When you return to the Today page, there will be a new icon in the
systems tray for Odyssey.
Getting Connected
105
Using Cisco® LEAP Wireless LAN Security
Your Dell Axim X50 supports 802.1x network authentication between the
client and server with a logon password using Cisco LEAP.
Cisco LEAP can be configured using the Odyssey Client application.
NOTE: Before starting, ensure that the Wireless power is enabled using the
Wireless On/Off button.
NOTE: LEAP is not supported on a peer-to-peer network. LEAP is not supported
on a low configuration Axim X50.
To start Odyssey Client:
1
2
Tap Start →Settings →Connections →Odyssey Client icon.
Tap Settings →Enable Odyssey.
To start using LEAP:
1
Obtain the following information from your network administrator:
•
•
•
Network name
Association mode
Encryption method
2
3
From the Odyssey Client window, tap Settings →Configure →Add.
Enter the network name (SSID) if known, or tap Scan to search for
available Access Points. Tap Next
.
4
LEAP will only support an infrastructure network, so do not change the
default settings in the drop-down menu. Tap Next
.
5
6
Fill in the Association Mode and Encryption method. Tap Next.
EAP/TTLS is the default EAP type. Tap Add and select EAP/LEAP in
the window that opens up.
Unless you have an authentication certificate to use TTLS and have
configured your system to support it, remove EAP/TTLS.
NOTE: Failure to remove EAP/TTLS when it is not properly set up may
prevent your wireless security system from functioning.
7
8
9
Tap Next.
Enter your user name and password. Tap Next.
Tap Finish to complete LEAP configuration.
106
Getting Connected
10 Tap OK.
11 Select the network that you added from the drop-down menu and tap
the box beside Connect to. The status displays as connected
(authenticated) when this process is complete.
NOTE: For further details, please refer to the Odyssey Client help file included
in your device. You can access the help file at Start →Help →Odyssey Client
for Pocket PC or tap Help from the Odyssey Client main screen.
Using Odyssey Client to a Get Certificate
of Authority
There are two ways to get certification in Odyssey client:
•
•
Certificate Enroller
Import User Certificate
Use the Certificate Enroller to install a user certificate using Microsoft
Certificate Services. Use Import User Certificate to install the .pfx
certificate file stored in the device. To decide the certificate type ask your
network administrator.
To use the Certificate Enroller:
1
Using the Odyssey client, connect to a non 802.1x enabled wireless
network on which the certificate server is located.
2
3
4
5
Tap Start
→
Settings
→
Connections
→
Odyssey Client.
Tap Tools
→
Certificate Enroller.
Enter the IP address of the certificate server in the Server field.
Enter the user name and the domain name in the User name field
using the following rule:
Domain-name\User-name
6
Tap Request.
To use the Import User Certificate:
NOTE: Before you install a certificate, you must know its RSA-type private key
password.
1
2
Tap Start
→
Settings
→
Connections
→Odyssey Client.
Tap Tools
→
Import User Certificate.
Getting Connected
107
3
4
Tap Browse to navigate to a .pfx file you have stored on your device.
Select the file, and tap OK.
Type in the RSA-type private key password for this certificate under
Private key password. You can optionally click Unmask to make this
password visible while you type it.
5
Tap Install Certificate when you are done.
Using Infrared
Infrared is used to send and receive information remotely, such as contacts
and appointments, between two devices.
To send information:
1
2
3
Switch to the program where you created the item you want to send
and locate the item in the list.
Align the infrared sensors so that they are unobstructed and within
close range.
Tap and hold the item, and tap Beam xxxx on the pop-up menu,
where xxxx is the item you want to beam.
You can also send items (excluding folders) from File Explorer. Tap and hold
the item you want to send, and tap Beam File on the pop-up menu.
Using Bluetooth® Wireless Technology
Bluetooth is a wireless technology aimed at simplifying communications
between devices and the Internet. It is an open specification for short-range
communication of data and voice. For example, it can synchronize data
between hand-held devices and other computers.
To configure a device with Bluetooth wireless technology in a
Pocket PC environment:
1
Ensure that the two devices are turned on, discoverable, and within
close range.
2
3
Tap Start →Settings →Connections tab.
Tap Bluetooth →Devices tab →New Partnership. Your device
searches for other Bluetooth devices and displays them in the list.
4
Tap the name of the other device, and tap Next.
108
Getting Connected
5
In the Passkey field, if you want to use a passkey (recommended for
enhanced security), enter a alphanumeric passkey between 1 and 16
characters, and tap Next. Otherwise, leave Passkey blank, and tap Next.
NOTE: The Passkey for a remote Bluetooth device is usually found in the user
manual for that device. The default Passkey for any Dell Axim is 1234.
6
7
Enter the same passkey for the other device.
Tap Finish.
An active connection with Bluetooth wireless technology is created and
pairing of the two devices is complete.
NOTE: For more information about using Bluetooth wireless technology, tap
Start
→Help →Setting Up Connections.
Creating a Modem Connection
To create a modem connection:
1
2
Install a modem card and appropriate adapters to connect an external
modem to your device through the serial port.
Obtain the following information from your ISP:
•
•
•
ISP dial-up access telephone number
Username and password
TCP/IP settings
Some ISPs require information in front of the username, for example,
MSN/username.
3
4
5
6
Tap Start →Settings →Connections tab →Connections
.
Under My ISP or My Work Network, tap Add a new modem connection
.
Enter a name for the connection, such as ISP Connection
.
From the Select a modem list, select your modem type, and tap Next
.
If your modem type does not appear, try reinserting the modem card. If
you are using an external modem connected to your device with a
cable, select Hayes Compatible on COM1. See your modem user
guide for details.
Getting Connected
109
7
8
Enter the phone number just the way you would dial it. If you need an
area code, be sure to include it. Tap Next.
Enter your user name, password, and, if applicable, your domain. This
information is provided by your ISP or network administrator.
NOTE: You should not need to change any settings in Advanced. Most ISPs
now use a dynamically assigned address.
9
If the ISP you are connecting to does not use a dynamically assigned
10 Tap OK
11 Select other required options and tap Finish
When you open Messaging, Internet Explorer Mobile, or MSN Messenger,
your device automatically connects. Once you are connected, you can:
.
.
•
Send and receive e-mail messages using Messaging. Before you can use
Messaging, you need to provide the information that Messaging needs
to communicate with the e-mail server. See "Connecting Directly to an
E-Mail Server" on page 112 for more information.
•
•
See Web and WAP pages using Internet Explorer Mobile. For more
information, see "Using Internet Explorer Mobile" on page 126.
Send and receive instant messages with MSN Messenger. For more
information, see "MSN Messenger" on page 124.
Creating an Ethernet Connection
The term Ethernet refers to the family of LAN products covered by the
IEEE 802.3 standard. It defines what is commonly known as the
CSMA/CD protocol.
To create an ethernet connection:
1
2
Contact your network administrator to obtain a user name, password,
and domain name.
Install the network card driver, if required. For more information,
see the documentation that came with your network card.
110
Getting Connected
3
4
The Network Settings window appears automatically the first time you
insert the network card, so that you can configure the network card.
To change settings later, tap Start →Settings →Connections tab
Connections
→
.
If you need to enter specific server information, tap the appropriate
adapter, and then tap Properties. You may need to enter proxy server
and VPN connection settings. For more information, see your
network administrator.
NOTE: Most networks use DHCP (Dynamic Host Configuration Protocol),
so you do not need to change the connection settings unless your
network administrator instructs you to do so.
5
If necessary, connect the network card to the network with a network
cable. For more information, see the documentation that came with
your network card.
Creating a VPN Connection
A Virtual Private Network (VPN) is constructed using public wires to
connect nodes. These systems use encryption and other security
mechanisms to ensure that only authorized users can access the network and
that data cannot be intercepted.
1
2
Tap Start →Settings →Connections tab →Connections
.
Tap Add a new VPN server connection
.
NOTE: If you have already created a VPN Server, tap Edit My VPN
Servers then tap New.
3
4
Enter a name for the connection.
In the Host name/IP field, enter the VPN server name or IP address.
Your network administrator provides you this information.
5
Depending on the type of authentication that you want to use with
your device, tap IPSec or PPTP next to VPN type
.
If you are unsure about which option to select, contact your
network administrator.
6
7
Tap Next and enter your username, password, and, if required, domain.
Install the network card driver, if required. For more information, see
the documentation that came with your network card.
Getting Connected
111
8
9
Tap Finish.
To manually start a connection, tap and hold the connection, and
tap Connect.
NOTE: A VPN connection requires physical connection to a network.
Ensure the unit is linked to a wire or wireless network before you
manually start a VPN connection.
Ending a Connection
To disconnect:
•
•
•
•
To delete a connection, tap and hold the connection you want to
remove, and tap Delete.
When connected through a cable or cradle, detach your device from
the cable or cradle.
When connected through the infrared sensor, move the device away
from the computer.
When connected through a network (Ethernet) card, remove the card
from your device.
Connecting Directly to an E-Mail Server
You can set up a connection to an e-mail server so that you can send and
receive e-mail messages using a modem or network connection and
Messaging on your device.
NOTE: The ISP or network must use a POP3 or IMAP4 e-mail server and an
SMTP gateway.
You can use multiple e-mail services to receive your messages. For each
e-mail service you intend to use, you must first set up and name the
e-mail service. If you want to use the same service to connect to different
mailboxes, set up and name each mailbox connection.
112
Getting Connected
To set up an e-mail service:
1
In Messaging on your device, tap Accounts
Follow the directions in the E-mail Setup wizard.
Help
To connect to your e-mail server, tap Account
→
New Account.
2
For more information, tap Start
.
→
Connect. For more
information on using the Messaging program, see "Messaging" on page 94.
Getting Help on Connecting
For more information on getting connected, see the following resources:
•
•
"Messaging" on page 94.
Online Help on the device. Tap Start
→
Help. Tap Messaging or
Connections
.
•
•
ActiveSync Help on your computer. In ActiveSync, click
Help Microsoft ActiveSync Help
→
See www.microsoft.com/windowsmobile for troubleshooting information.
.
Getting Connected
113
114
Getting Connected
Adding and Removing Programs
Some programs are already installed in the ROM when you received your
device. You cannot remove these programs or accidentally lose the ROM
contents. You can update ROM programs using installation programs with the
*.pku extension. You can save data to either ROM or RAM.
You can install any program created for your device, as long as your device has
sufficient memory. The most popular place to find software for your device is
®
on the Microsoft Windows Mobile™ Version 5.0 software for Pocket PC
Premium Edition website: www.microsoft.com/windowsmobile
.
Adding Programs Using Microsoft®
ActiveSync®
Before installing software on your device, you need to install ActiveSync on
your computer. See ActiveSync Help on your computer for more information.
1
Determine your device and processor type so that you know which
version of the software to install:
a
b
c
Tap Start
On the System tab, tap About
From the Version tab, record the processor information.
→
Settings.
.
2
3
Download the software to your computer (or insert the Getting Started
CD or floppy that contains the software into your computer). You may
see a single *.exe *.zip file, a Setup.exe file, or several versions of files for
,
different device types and processors. Ensure that you select the program
designed for the Pocket PC and your device processor type.
Read any installation instructions, readme files, or documentation that
comes with the program. Many programs provide special
installation instructions.
Adding and Removing Programs
115
4
5
Connect your device to your computer.
Double-click the *.exe file.
If the file is an installer file, the installation wizard begins. Follow the
directions on the screen. Once the software is installed on your
computer, the installer automatically transfers the software to
your device.
If the file is not an installer file, you receive an error message stating
that the program is valid but that it is designed for a different type of
computer. You need to move this file to your device. If you cannot find
any installation instructions for the program in the readme file or
documentation, use ActiveSync Explore to copy the program file to the
Program Files folder on your device. For more information on copying
files using ActiveSync, see ActiveSync Help on your computer.
To open a program after the installation is complete, tap Start
and then tap the program icon.
→
Programs,
Downloading Programs From the Internet
1
Determine your device and processor type so that you know which
version of the software to install:
a
b
c
Tap Start
On the System tab, tap About
From the Version tab, record the processor information.
→
Settings.
.
2
Using Internet Explorer Mobile, download the program to your device.
You may see a single *.exe, *.zip file, a Setup.exe file, or several
versions of files for different device types and processors. Ensure that
you select the program designed for the Pocket PC and your device
processor type.
3
4
Read any installation instructions, readme files, or documentation that
comes with the program. Many programs provide special
installation instructions.
Tap the file, such as a *.exe file.
The installation wizard begins. Follow the directions on the screen.
116
Adding and Removing Programs
Adding a Program to the Start Menu
1
Tap Start
→
Settings.
2
Tap Menus and then tap the check box for the program.
If the program is not listed, you can either use File Explorer on the
device to move the program to the Start Menu folder, or use
ActiveSync on the computer to create a shortcut to the program using
the following steps:
a
Use Explorer in ActiveSync to explore your device files and locate
the program.
b
c
Right-click the program and click Create Shortcut.
Move the shortcut to the Start Menu folder in the Windows folder.
The shortcut now appears on the Start menu. For more
information, see ActiveSync Help on your computer.
Removing Programs
1
2
3
Tap Start
→
→
Settings
.
Tap System
Remove Programs
.
Tap and hold the name of the program, and tap Delete in the
pop-up menu.
If the program does not appear in the list of installed programs, use File
Explorer on your device to locate the program.
Adding and Removing Programs
117
118
Adding and Removing Programs
Using Companion Programs
Companion programs include Word Mobile, Excel Mobile, PowerPoint
Mobile, and Windows Media Player for Pocket PC.
To use a companion program on your device, tap Start
→
Programs, and then
tap the program name.
Word Mobile
Word Mobile works with Microsoft Word on your computer to give you easy
access to copies of your documents. You can create new documents on your
device, or you can copy documents from your computer to your device.
Synchronize documents between your computer and your device to have
up-to-date content in both locations.
Use Word Mobile to create documents, such as letters, meeting minutes, and
travel reports.
To create a new file:
1
2
Tap Start →Programs →Word Mobile.
Tap New
.
A blank document appears. Or, if you selected a template for new
documents in the Options dialog box, the template appears with the
appropriate text and formatting already provided.
Using Companion Programs
119
formatting
toolbar
input panel icon
You can open only one document at a time. If you open a second document,
you are asked to save the first one. You can create, save, or edit a document
in a variety of formats, including Word (.doc), Word template (.dot),
Rich Text Format (.rtf), and Plain Text (.txt).
Word Mobile contains a list of the files stored on your device. Tap a file in
the list to open it. To delete files, make copies, or send files, tap and hold a
file in the list. Then select the appropriate action in the pop-up menu.
You can enter information in Word Mobile by typing, writing, drawing, or
recording. These modes appear on the View menu. Each mode has its own
toolbar, which you can show and hide by tapping the Show/Hide Toolbar
icon on the command bar.
To change the zoom magnification, tap View
→
Zoom, and then select the
percentage you want. Select a higher percentage to enter text and a lower
percentage to see more of your document.
If you are opening a Word document created on a computer, select
Wrap to Window on the View menu, so that you can see the entire document.
120
Using Companion Programs
Excel Mobile
Excel Mobile works with Microsoft Excel on your computer to give you easy
access to copies of your workbooks. You can create new workbooks on your
device, or you can copy workbooks from your computer to your device.
Synchronize workbooks between your computer and your device, to have
up-to-date content in both locations.
Use Excel Mobile to create workbooks, such as expense reports and mileage logs.
To create a new file:
1
2
Tap Start →Programs →Excel Mobile
Tap New
.
.
A blank workbook appears. Or, if you selected a template for new
workbooks in the Options dialog box, the template appears with the
appropriate formulae and formatting already provided.
formatting
toolbar
Using Companion Programs
121
You can open only one workbook at a time. If you open a second workbook,
you are asked to save the first one. You can create, save, or edit a workbook in
a variety of formats, including Excel template (.xlt) and Excel (.xls).
Excel Mobile contains a list of the files stored on your device. Tap a file in
the list to open it. To delete files, make copies, or send files, tap and hold a
file in the list. Then select the appropriate action from the pop-up menu.
Excel Mobile provides fundamental spreadsheet tools, such as formulas,
functions, sorting, and filtering. To display the toolbar, tap View
→
Toolbar
.
Tips for Working in Excel Mobile
Use the following tips when working with large worksheets in Excel Mobile:
•
•
•
Use Full Screen: Tap View
→
Full Screen to see as much of your
worksheet as possible. To exit full-screen mode, tap Restore
.
Show and hide window elements: Tap View and then tap the elements
you want to show or hide.
Freeze panes on a worksheet: Select the cell where you want to freeze
panes. Tap View
and leftmost panes in a worksheet, to keep row and column labels
visible as you scroll through a sheet.
→
Freeze Panes. You might want to freeze the top
•
•
Split panes to view different areas of a large worksheet: Tap View
Drag the split bar to where you want it. To remove the split, tap
View Remove Split
→
Split.
→
.
Show and hide rows and columns: To hide a row or column, select a cell
in the row or column you want to hide. Tap Menu Format Row
or Column Hide. To show a hidden row or column, tap Menu
Edit Go To, and then type a reference that is in the hidden row or
column. Then tap Menu Format Row or Column Unhide
→
→
→
→
→
→
→
→
.
For more information on using Excel Mobile, tap Start
→
Help.
PowerPoint Mobile
PowerPoint Mobile works with Microsoft PowerPoint on your computer to
give you easy access to copies of your presentation slides. Many presentation
elements built into the slide shows, such as slide transitions and animations,
122
Using Companion Programs
will play back on the device. If the presentation is set up as a timed slide
show, one slide will advance to the next automatically. Links to URLs are also
supported.
PowerPoint features not supported on the device include:
•
•
Notes: Notes written for slides will not be visible.
Rearranging or editing slides: PowerPoint Mobile is a viewer only.
To start a presentation:
1
2
3
Tap Start →Programs →PowerPoint Mobile.
In the presentation list, tap the slide show you want to view.
Tap the current slide to advance to the next slide.
If the presentation is set up as a timed slide show, slides will advance
automatically.
You can open only one document at a time. If you open a second document,
you are asked to save and close the first one. You can view a document in a
variety of formats, including PowerPoint (.ppt) and PowerPoint Mobile (.pps).
PowerPoint Mobile contains a list of the files stored on your device. Tap a file
in the list to open it. To delete files, make copies, or send files, tap and hold
a file in the list. Then select the appropriate action in the pop-up menu.
Using Companion Programs
123
MSN Messenger
With the MSN Messenger instant message program, you can:
•
•
•
See who is online.
Send and receive instant messages.
Have instant message conversations with groups of contacts.
To use MSN Messenger, you must have a Microsoft Passport account or a
Microsoft Exchange e-mail account. You must have a Passport to use
MSN Messenger Service. If you have a Hotmail or MSN account, you
already have a Passport. Once you have obtained either a Microsoft Passport
or a Microsoft Exchange account, you are ready to set up your account.
NOTE: Sign up for a Microsoft Passport account at www.passport.com. Get a
free Microsoft Hotmail e-mail address at www.hotmail.com.
To switch to MSN Messenger, tap Start →Programs →Pocket MSN
MSN Messenger
→
.
Setting Up
Before you can connect, you must enter Passport or Exchange
account information.
To set up an account and sign in:
1
2
3
4
Tap Start →Programs →Pocket MSN →MSN Messenger
.
Tap Menu →Options
Enter your Passport or Exchange account information.
.
To sign in, tap the sign-in screen and enter your e-mail address
and password.
Working With Contacts
The MSN Messenger window shows all of your messenger contacts at a
glance, divided into Online and Not Online categories. From this view,
while connected, you can chat, send an e-mail, block the contact from
chatting with you, or delete contacts from your list using the pop-up menu.
NOTE: If you already use MSN Messenger on your computer, your contacts
show up on your device without having to be added.
124
Using Companion Programs
To see who is online without them seeing you, tap Menu →My Status
Appear Offline
→
.
If you block a contact, you appear offline but remain on the blocked
contact's list. To unblock a contact, tap and hold the contact, and then tap
Unblock on the pop-up menu.
Chatting With Contacts
•
Tap a contact name to open a chat window. Enter your message in the
text entry area at the bottom of the screen, or tap My Text to enter a
preset message, and then tap Send
.
•
•
To invite another contact to a multiuser chat, tap Menu →Chats
Invite, and then tap the contact you want to invite.
→
To switch back to the main window without closing a chat, tap the
Contacts icon. To revert back to your chat window, tap Chats, and
select the person with whom you were chatting.
•
To know if the contact you are chatting with is responding, look for a
message under the text entry area.
For more information on using MSN Messenger, tap Start
→
Help.
Microsoft Windows Media® Player for
Pocket PC
Use Windows Media Player for Pocket PC to play digital audio and video files
that are stored on your device or on a network. To switch to Windows Media
Player for Pocket PC, tap Start →Windows Media
.
Use Windows Media Player on your computer to copy digital audio and
video files to your Pocket PC. You can play Windows Media and MP3 files
on your Pocket PC.
For more information about using Windows Media Player for Pocket PC, tap
Start
→
Help.
Using Companion Programs
125
Using Internet Explorer Mobile
Use Internet Explorer Mobile to view Web or WAP pages:
•
During synchronization with your computer, download your favorite
links and mobile favorites that are stored in the Mobile Favorites
subfolder in Internet Explorer on your computer.
•
Connect to an Internet service provider (ISP) or network and browse
the web. For more information on connecting to the Internet, see
"Getting Connected" on page 101.
When the device is connected to an ISP or network, you can also download
files and programs from the Internet or intranet.
To use Internet Explorer Mobile, tap Start
→
Internet Explorer.
Mobile Favorites
If you are using Microsoft Internet Explorer 5.0 or later on your computer,
you can download mobile favorites to your device. Synchronizing mobile
favorites downloads web content to your device, so that you can view pages
while you are disconnected from your ISP and computer. Use the Internet
®
Explorer plug-in installed with Microsoft ActiveSync to create mobile
favorites quickly.
To create a mobile favorite on your computer and download it to your device:
1
On your computer, open Internet Explorer and click
Tools →Create Mobile Favorite
.
2
3
4
To change the link name, enter a new name in the Name box.
Specify an update schedule next to Update (optional).
Click OK
.
Internet Explorer downloads the latest version of the page to
your computer.
5
In Internet Explorer on the computer, right-click the mobile favorite
and click Properties
.
126
Using Companion Programs
6
7
In the Download tab, specify the number of levels deep you want to
download. To conserve device memory, go only one level deep.
Synchronize your device and computer.
Mobile favorites stored in the Mobile Favorites folder in Internet
Explorer are downloaded to your device.
If you did not specify an update schedule in step 3, you need to manually
download content to keep the information updated on your computer and
device. Before synchronizing with your device, click Tools in Internet
Explorer on your computer and click Synchronize. The date in the
Last Updated column was the last time content was downloaded to the
computer. You can manually download content, if necessary.
NOTE: You can add an icon to the Internet Explorer toolbar for creating mobile
favorites. In Internet Explorer on your computer, click View →Toolbars, and
then click Customize.
Conserving Memory
Mobile favorites take up storage memory on your device. To minimize the
amount of memory used:
•
•
Turn off pictures and sounds or stop some mobile favorites from being
downloaded to the device in the Favorites settings in the ActiveSync
options. For more information, see ActiveSync Help on your computer.
Limit the number of downloaded linked pages. In Internet Explorer on
the computer, right-click the mobile favorite you want to change and
click Properties. On the Download tab, specify
of linked pages you want to download.
0
or
1
for the number
Mobile Favorites Folder
Only items stored in the Mobile Favorites subfolder (in the Favorites folder)
in Internet Explorer on your computer are synchronized with your device.
The folder was created automatically when you installed ActiveSync.
Using Companion Programs
127
Favorite Links
During synchronization, the list of favorites in the Mobile Favorites folder
on your computer is synchronized with Internet Explorer Mobile on your
device. The computer and the device are updated, with changes made to
either list, each time you synchronize. Unless you mark the favorite link as a
mobile favorite, only the link is downloaded to your device—you need to
connect to your ISP or network to view the content. For more information
on synchronization, see ActiveSync Help on your computer.
Browsing Mobile Favorites and the Web
You can use Internet Explorer Mobile to browse mobile favorites and
channels that you have downloaded to your device without connecting to
the Internet. You can also connect to the Internet through an ISP or a
network connection and browse the Web.
favorites icon
128
Using Companion Programs
To view mobile favorites and channels:
1
2
Tap the favorites icon to display your list of favorites.
Tap the page you want to view.
The page that was downloaded the last time you synchronized with your
computer appears. If the page is not on your device, the favorite is dimmed.
You need to synchronize with your computer again to download the page to
your device, or connect to the Internet to view the page.
To browse the Internet, set up a connection to your ISP or corporate network
using Connections, as described in "Getting Connected" on page 101.
NOTE: To add a favorite link, go to the page you want to add, tap and hold the
page, and then tap Add to Favorites.
To connect to and browse the Internet, you can either:
•
•
Tap the Favorites icon and tap the favorite you want to view.
In the address field that appears at the top of the Internet Explorer
screen, enter the Web address you want and tap the icon to the right,
or the down arrow to select previously entered addresses.
Using Companion Programs
129
130
Using Companion Programs
Maintenance and Troubleshooting
Maintaining the Axim
To conduct periodic maintenance of your device, use the Dell Axim Self
Diagnostic Utility available on the Getting Started CD. This diagnostic utility
tests many features of your device: buttons, operating system version, battery
status, video play, LED, driver, mirror mode, Bluetooth, Wireless, and
USB Link Test.
Installing the Diagnostic Utility
To install the utility:
1
2
3
4
5
Create an ActiveSync connection between the device and a computer.
Insert the Getting Started CD into the computer’s CD-ROM drive.
Click Getting Started
→
Enhance Your Experience
→Tools.
On the tools selection menu, select Pocket PC Applications.
Scroll down the list until you see Dell Axim X50/X50v Self-Diagnostic
Utility.
6
7
Click Details→Install.
Follow the instructions on the screen to install the Self-Diagnostic Utility.
To run a diagnostic, tap Start→Programs→Axim Self-Diagnostics.
Maintenance and Troubleshooting
131
Troubleshooting
The following table lists some common problems you might face and their
probable solutions. To troubleshoot, use a single solution from the bullet list
or a combination of solutions in the given order.
Problem
Solution
System not responding to screen taps
• Soft reset the device.
• Check the button lock on left side of
system.
• Clean the touchscreen.
System not responding to button
commands
• Check the button lock on left side of
system.
• Soft reset the device.
• Check button assignment settings.
• Tap Unlock on the Today screen if it
is in locked state.
Device gives memory error
• Soft reset the device.
• Hard reset the device but do not clear
data.
• Hard reset the device and clear data.
• Run the device self diagnostics.
Bluetooth Keyboard not working
• Soft reset the device, then:
• Tap Start
→
Settings
→
Dell
Axim Executive Keyboard
• Tap Enable and try to setup the
keyboard again
• Replace the batteries in the keyboard.
• Hold Left CTRL, Left FN, Right FN
for 3-5 seconds.
132
Maintenance and Troubleshooting
Problem
Solution
GPS Unit not showing in Bluetooth
Manager after new search
Click New Partnership to start a fresh
search for devices.
No GPS signal when placed on the
dashboard
Many new cars from VW, BMW and
Mercedes have a metal UV filter in the
front window preventing GPS signals.
Try placing the GPS unit near the rear
window.
Waiting for GPS signal or no GPS Info • Turn off and then turn on the
in GPS Status Window
GPS unit.
• Check Bluetooth Manager for serial
port connection.
• Use Auto Detect in Navigation
software to find correct COM port
and Baud Rate.
• Check GPS unit location - Top of unit
must be able to "see" the sky.
Maintenance and Troubleshooting
133
File Download Security Warning
The following File Download Security Warning message appears when
attempting to install software programs on your Dell system running
®
®
Microsoft Window XP Service Pack 2 (SP2).
As a safety precaution, the File Download Security Warning appears
whenever you attempt to install a software program on your system.
This occurs regardless of who makes the software you are attempting to install.
NOTE: This warning does not indicate a problem with your Dell system.
134
Maintenance and Troubleshooting
Appendix
Specifications
System Information
®
Processor
Intel XScale™ PXA270 processor at
up to 624 MHz
Memory
RAM
64-MB SDRAM
®
ROM
64-MB or 128-MB Intel StrataFlash™
ROM
®
Operating System
Microsoft Windows Mobile™ Version
5.0 software for Pocket PC Premium
Edition
Display
Type
QVGA, VGA TFT Color 16-bit,
touch-sensitive, transflective display
Size
3.5 inches (QVGA)
3.7 inches (VGA)
Resolution
240 x 320 at 65,536 colors (QVGA)
480 x 640 at 65,536 colors (VGA)
QVGA:100 nits
LCD brightness
VGA: 100 nits
Appendix
135
Controls and Lights
Navigation
5-way navigation button
Buttons:
four program buttons: Calendar,
Contacts, Messaging, Home
power on/off
®
on/off button for WLAN/Bluetooth
wireless technology
voice record button
reset button
lock button
Lights:
synchronization/communication
event notification
charge status
Expansion Slots
Secure Digital memory card
one Secure Digital memory card slot
(3.3v)
supports 1-bit and 4-bit SDIO card
CompactFlash card
one CompactFlash Type II card slot
(3.3v)
Ports and Connectors
Infrared
standard v1.2 (115 kbps)
36-pin connector
Cradle/synchronization connector
Audio
stereo headphone connector and mono
microphone connector
Physical
Dimensions:
Length
119.0 mm (4.69 inches)
73.0 mm (2.87 inches)
Width
136
Appendix
Physical (continued)
Height
16.9 mm (0.67 inch)
Weight
165 g (0.36 lb) QVGA with
standard battery
175 g (0.38 lb) VGA with
standard battery
NOTE: The weight described refers to
the device, not including the
CompactFlash card or the Secure
Digital memory card.
Audio
Audio controller
Stereo conversion
WM8750L sound chip
16-bit stereo; 8.0-, 11.025-, 22.05-, and
44.1-KHz sample rate
Record
full duplex record and playback
integrated
Microphone/speaker
Headphone
stereo connector
Wireless Connectivity
WLAN (802.11b)
Network standard
Data rate
IEEE 802.11b
1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps
Modulation
CCK (11 Mbps, 5.5 Mbps);
DQPSK (2 Mbps); DBSPK (1 Mbps)
Network architecture
Operating frequencies
Operating channels
ad-hoc and infrastructure
2.4–2.497 GHz
1–11 (North America);
1–13 (Europe and Japan)
RF output power
Range
13.0 dBm maximum
indoor — up to 10 m (120 ft) at
5 Mbps and 75 m at 0.5 Mbps
Appendix
137
Wireless Connectivity (continued)
Client utility
automatic location profile, site survey,
diagnostics, current link status, ping
Software support
Lights
Wi-Fi certified
green (WLAN status)
blue (Bluetooth wireless technology
status)
Switch
manual radio on/off (hardware button
and software switch) to comply with
aviation restrictions
Bluetooth wireless technology
2.4-GHz ISM band operation;
compatible Bluetooth 1.2 wireless
technology; includes manager for
Bluetooth with wireless technology;
Class II device; Max 4 dBm o/p power;
3.3V operation; UART interface
Power Supply
Battery type:
Main
1100-mAh lithium-ion removable,
rechargeable battery (standard)
2200-mAh lithium-ion removable,
rechargeable battery (optional)
Backup
20-mAh rechargeable nickel metal
hydride button cell
AC adapter:
Supply voltage
Frequency
100–240 VAC
50–60 Hz
0.4 A
Current consumption
Output voltage
Output current
5.4 VDC
2.41 A
138
Appendix
Environmental
Temperature range:
operating
0° to 40°C (32° to 104°F)
–20° to 60°C (–4° to 140°F)
storage
Thermal gradient:
operating
15°C (59°F) per hour maximum
20°C (68°F) per hour maximum
storage
Relative humidity (maximum):
operating
10% to 90% non-condensing
5% to 95% non-condensing
storage
Altitude (maximum):
operating
0 to 3048 m (0 to 10,000 ft)
0 to 12,190 m (0 to 40,000 ft)
storage
Maximum shock (measured with a 2 ms
half-sine pulse):
operating
storage
200 G
400 G
Maximum vibration (using a
random-vibration spectrum that
simulates user environment):
operating
storage
2.6 GRMS
3.41 GRMS
Appendix
139
Dell™ Software License Agreement
This is a legal agreement between you, the user, and Dell Products, L.P ("Dell"). This
agreement covers all software that is distributed with the Dell product, for which there is no
separate license agreement between you and the manufacturer or owner of the software
(collectively the "Software"). This agreement is not for the sale of Software or any other
intellectual property. All title and intellectual property rights in and to Software is owned by
the manufacturer or owner of the Software. All rights not expressly granted under this
agreement are reserved by the manufacturer or owner of the Software. By opening or
breaking the seal on the Software packet(s), installing or downloading the Software, or using
the Software that has been preloaded or is embedded in your product, you agree to be bound
by the terms of this agreement. If you do not agree to these terms, promptly return all
Software items (disks, written materials, and packaging) and delete any preloaded or
embedded Software.
You may use one copy of the Software on only one product at a time. If you have multiple
licenses for the Software, you may use as many copies at any time as you have licenses. "Use"
means loading the Software in temporary memory or permanent storage on the product.
Installation on a network server solely for distribution to other products is not "use" if
(but only if) you have a separate license for each product to which the Software is
distributed. You must ensure that the number of persons using the Software installed on a
network server does not exceed the number of licenses that you have. If the number of users
of Software installed on a network server will exceed the number of licenses, you must
purchase additional licenses until the number of licenses equals the number of users before
allowing additional users to use the Software. If you are a commercial customer of Dell or a
Dell affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an
audit of your use of the Software during normal business hours, you agree to cooperate with
Dell in such audit, and you agree to provide Dell with all records reasonably related to your
use of the Software. The audit will be limited to verification of your compliance with the
terms of this agreement.
The Software is protected by United States copyright laws and international treaties. You
may make one copy of the Software solely for backup or archival purposes or transfer it to a
single hard disk provided you keep the original solely for backup or archival purposes. You
may not rent or lease the Software or copy the written materials accompanying the Software,
but you may transfer the Software and all accompanying materials on a permanent basis as
part of a sale or transfer of the Dell product if you retain no copies and the recipient agrees to
the terms hereof. Any transfer must include the most recent update and all prior versions.
You may not reverse engineer, decompile, or disassemble the Software. If the package
accompanying your product contains compact discs, 3.5", and/or 5.25" disks, you may use
only the disks appropriate for your product. You may not use the disks on another computer
or network, or loan, rent, lease, or transfer them to another user except as permitted by
this agreement.
140
Appendix
Limited Warranty
Dell warrants that the Software disks will be free from defects in materials and workmanship
under normal use for ninety (90) days from the date you receive them. This warranty is
limited to you and is not transferable. Any implied warranties are limited to ninety (90) days
from the date you receive the Software. Some jurisdictions do not allow limits on the
duration of an implied warranty, so this limitation may not apply to you. The entire liability
of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for
the Software or (b) replacement of any disk not meeting this warranty that is sent with a
return authorization number to Dell, at your cost and risk. This limited warranty is void if
any disk damage has resulted from accident, abuse, misapplication, or service or
modification by someone other than Dell. Any replacement disk is warranted for the
remaining original warranty period or thirty (30) days, whichever is longer.
Dell does NOT warrant that the functions of the Software will meet your requirements or
that operation of the Software will be uninterrupted or error free. You assume responsibility
for selecting the Software to achieve your intended results and for the use and results
obtained from the Software.
DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING
WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may have
others, which vary from jurisdiction to jurisdiction.
IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR
INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or limitation of
liability for consequential or incidental damages, the above limitation may not apply to you.
U.S. Government Restricted Rights
The software and documentation are "commercial items" as that term is defined at
48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer
software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with
48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end
users acquire the software and documentation with only those rights set forth herein.
Contractor/manufacturer is Dell Products, L.P., One Dell Way, Round Rock, Texas 78682.
Appendix
141
General
This license is effective until terminated. It will terminate upon the conditions set forth
above or if you fail to comply with any of its terms. Upon termination, you agree that the
Software and accompanying materials, and all copies thereof, will be destroyed. This agreement
is governed by the laws of the State of Texas. Each provision of this agreement is severable.
If a provision is found to be unenforceable, this finding does not affect the enforceability of
the remaining provisions, terms, or conditions of this agreement. This agreement is binding
on successors and assigns. Dell agrees and you agree to waive, to the maximum extent
permitted by law, any right to a jury trial with respect to the Software or this agreement.
Because this waiver may not be effective in some jurisdictions, this waiver may not apply to you.
You acknowledge that you have read this agreement, that you understand it, that you agree to
be bound by its terms, and that this is the complete and exclusive statement of the
agreement between you and Dell regarding the Software.
Regulatory Notices
Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or
conducted along power or signal leads, that endangers the functioning of a radio navigation
or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed
radio communications service. Radio communications services include but are not limited to
AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager,
and Personal Communication Services (PCS). These licensed services, along with
unintentional radiators such as digital devices, including computers, contribute to the
electromagnetic environment.
Electromagnetic Compatibility is the ability of items of electronic equipment to function
properly together in the electronic environment. While this computer has been designed and
determined to be compliant with regulatory agency limits for EMI, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
interference with radio communications services, which can be determined by turning the
equipment off and on, you are encouraged to try to correct the interference by one or more of
the following measures:
•
•
•
•
Reorient the receiving antenna.
Relocate the computer with respect to the receiver.
Move the computer away from the receiver.
Plug the computer into a different outlet so that the computer and the receiver are on
different branch circuits.
If necessary, consult a Dell Technical Support representative or an experienced
radio/television technician for additional suggestions.
For additional regulatory information, see the owner’s manual or user’s guide for your computer.
142
Appendix
Dell™ computers are designed, tested, and classified for their intended electromagnetic
environment. These electromagnetic environment classifications generally refer to the
following harmonized definitions:
•
•
Class A is typically for business or industrial environments.
Class B is typically for residential environments.
Information Technology Equipment (ITE), including devices, expansion cards, printers,
input/output (I/O) devices, monitors, and so on, that are integrated into or connected to the
computer should match the electromagnetic environment classification of the computer.
A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to
any Dell device to reduce the possibility of interference with radio communications
services. Using shielded cables ensures that you maintain the appropriate Electromagnetic
Compatibility classification for the intended environment. Cables are available from Dell
at www.dell.com.
Most Dell computers are classified for Class B environments. However, the inclusion of
certain options can change the rating of some configurations to Class A. To determine the
electromagnetic classification for your computer or device, see the following sections specific
for each regulatory agency. Each section provides country-specific Electromagnetic
Compatibility/EMI or product safety information.
FCC Notices (U.S. Only)
Most Dell computer systems are classified by the Federal Communications Commission
(FCC) as Class B digital devices. To determine which classification applies to your computer
system, examine all FCC registration labels located on the bottom, side, or back panel of
your computer, on card-mounting brackets, and on the cards themselves. If any one of the
labels carries a Class A rating, your entire system is considered to be a Class A digital device.
If all labels carry an FCC Class B rating as distinguished by either an FCC ID number or the
FCC logo, (
), your system is considered to be a Class B digital device.
Once you have determined your system’s FCC classification, read the appropriate
FCC notice. Note that FCC regulations provide that changes or modifications not expressly
approved by Dell could void your authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
•
•
This device may not cause harmful interference.
This device must accept any interference received, including interference that may
cause undesired operation.
Appendix
143
Class A
This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the manufacturer’s instruction manual, may cause
harmful interference with radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case you will be required to
correct the interference at your own expense.
Class B
This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the manufacturer’s instruction manual, may cause interference with radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, you are
encouraged to try to correct the interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/television technician for help.
FCC Identification Information
The following information is provided on the device or devices covered in this document in
compliance with FCC regulations:
•
•
Models: HC03U, HC03UL, and HD04U
Company name:
Dell Inc.
One Dell Way
Round Rock, Texas 78682 USA
512-338-4400
144
Appendix
IC Notice (Canada Only)
Most Dell computers (and other Dell digital apparatus) are classified by the Industry Canada (IC)
Interference-Causing Equipment Standard #3 (ICES-003) as Class B digital devices.
To determine which classification (Class A or B) applies to your computer (or other Dell
digital apparatus), examine all registration labels located on the bottom, side, or the back
panel of your computer (or other digital apparatus). A statement in the form of
"IC Class A ICES-003" or "IC Class B ICES-003" will be located on one of these labels.
Note that Industry Canada regulations provide that changes or modifications not expressly
approved by Dell could void your authority to operate this equipment.
This Class B (or Class A, if so indicated on the registration label) digital apparatus meets
the requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la Classe B (ou Classe A, si ainsi indiqué sur l’étiquette
d’enregistration) respecte toutes les exigences du Reglement sur le Materiel Brouilleur
du Canada.
Australia and New Zealand
Appendix
145
NOM Information (Mexico Only)
The following information is provided on the device(s) described in this document in
compliance with the requirements of the official Mexican standards (NOM):
Exporter:
Importer:
Dell Inc.
One Dell Way
Round Rock, TX 78682
Dell Computer de México,
S.A. de C.V.
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.
Ship to:
Dell Computer de México,
S.A. de C.V. al Cuidado de Kuehne &
Nagel de México S. de R.I.
Avenida Soles No. 55
Col. Peñon de los Baños
15520 México, D.F.
Models:
HC03U, HC03UL, and HD04U
Supply voltage:
Frequency:
100–240 VAC
50–60 Hz
0.4 A
Current Consumption:
Output voltage:
Output current:
5.4 VDC
2.41 A
Wireless Regulatory Information
The Dell™ Axim™ X50 device must be used in strict accordance with the manufacturer's
instructions as described in the user documentation that comes with the product. For
country-specific approvals, see Radio approvals. Dell Inc. is not responsible for any radio or
television interference caused by unauthorized modification of the device, or the
substitution or attachment of connecting cables and equipment other than that specified by
Dell Inc. The correction of interference caused by such unauthorized modification,
substitution or attachment is the responsibility of the user. Dell Inc. and its authorized
resellers or distributors are not liable for any damage or violation of government regulations
that may arise from the user failing to comply with these guidelines.
146
Appendix
Japan Standard
STD-T66 (Ver 1.0)
Canada—Industry Canada (IC)
This device complies with RSS210 of Industry Canada. Operation of the device is subject to
the following two conditions:
•
•
This device may not cause harmful interference.
This device must accept any interference that may cause undesired operation.
FCC Standard
47 CFR Part 15, Subpart C (Section 15.247). This version is limited to channel 1 to
channel 11 by specified firmware controlled in the U.S.A.
Federal Communications Commission (FCC)
This device complies with Part 15 of the FCC Rules. Operation of the device is subject to the
following two conditions:
•
•
This device may not cause harmful interference.
This device must accept any interference that may cause undesired operation.
NOTE: The radiated output power of this Dell Axim X50 device is far below the FCC radio
frequency exposure limits. Nevertheless, the Dell Axim X50 device should be used in such a
manner that the potential for human contact during normal operation is minimized. To determine
the location of the antenna within your computer, check the information posted on the general
Dell support site at support.dell.com.
Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy. If the equipment is not installed and used in
accordance with the instructions, the equipment may cause harmful interference to radio
communications. There is no guarantee, however, that such interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception (which can be determined by turning the equipment off and on), the user is
encouraged to try to correct the interference by taking one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the distance between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Appendix
147
NOTE: This Dell Axim X50 device must be installed and used in strict accordance with the
manufacturer's instructions as described in the user documentation that comes with the
product. Any other installation or use will violate FCC Part 15 regulations.
NOTE: FCC Radiation Exposure Statement:
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specific operating instructions for
satisfying RF exposure compliance. This device has been tested and demonstrated
compliance when Bluetooth wireless technology and WLAN are transmitting
simultaneously. This device must not be co-located or operating in conjunction with any
other antenna or transmitter
Mexico
MEC SCT RCPUSCF02-609
Singapore—Approved by IDA for Use in Singapore
DA102617
Brazil
Este equipamento opera em caráter secundario, isto é não tem direito a proteção contra
interferência prejudicial, mesmo de estações do mesmo tipo, e não causar interferência a
sistema operando em caráter primário.
Radio Approvals
To determine whether you are allowed to use your wireless network device in a specific
country, please check to see if the radio type number that is printed on the identification
label of your device is listed on the radio approval list posted on the general Dell support site
at support.dell.com.
148
Appendix
Limited Warranties
Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day,
1-year, 2-year, 3-year, or 4-year limited warranty, depending on the product purchased.
To determine which warranty came with your hardware product(s), see your packing slip or
invoice. The following sections describe the limited warranties and return policy for the U.S.,
the limited warranties and return policy for Canada, the manufacturer guarantee for Latin
®
®
®
America and the Caribbean, and the Intel Pentium and Celeron warranty for the
U.S. and Canada.
Limited Warranty for Dell-Branded Hardware Products
(U.S. Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user
customer's—Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
•
Software, including the operating system and software added to the Dell-branded
hardware products through our factory-integration system, third-party software, or the
reloading of software
•
•
Non-Dell-branded and Solution Provider Direct products and accessories
Problems that result from:
–
–
–
–
External causes such as accident, abuse, misuse, or problems with electrical power
Servicing not authorized by Dell
Usage that is not in accordance with product instructions
Failure to follow the product instructions or failure to perform preventive
maintenance
–
Problems caused by using accessories, parts, or components not supplied by Dell
•
•
Products with missing or altered Service Tags or serial numbers
Products for which Dell has not received payment
Limited Warranties
149
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR
JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR
MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL
EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT
NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD
REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES,
WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED
WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS
LIMITATION MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN
THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR
THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT
BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE
PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM
AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice,
except for the following Dell-branded hardware:
•
•
•
•
Portable computer batteries carry a 1-year limited warranty.
Projector lamps carry a 90-day limited warranty.
Memory carries a lifetime limited warranty.
Monitors carry the longer of either a 3-year limited warranty or the remainder of the
warranty for the Dell computer to which the monitor will be connected.
•
•
"PDAs, MP3 players, earphones, remote online controls, and AC adapters carry a 1-
year limited warranty.
Other add-on hardware carries the longer of either a 1-year limited warranty for new
parts and a 90-day limited warranty for reconditioned parts or, for both new and
reconditioned parts, the reminder of the warranty for the Dell computer on which
such parts are installed.
150
Limited Warranties
The limited warranty on all Dell-branded products begins on the date of the packing slip or
invoice. The warranty period is not extended if we repair or replace a warranted product or
any parts. Dell may change the availability of limited warranties, at its discretion, but any
changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following
table. Please also have your Dell Service Tag or order number available.
Individual Home Consumers:
Technical Support
U.S. Only
1-800-624-9896
1-800-624-9897
Customer Service
Individual Home Consumers who purchased through an Employee
Purchase Program:
Technical Support and Customer Service
Home and Small Business Commercial Customers:
Technical Support and Customer Service
1-800-822-8965
1-800-456-3355
Medium, Large, or Global Commercial Customers, Healthcare
Customers, and Value-Added Resellers (VARs):
Technical Support and Customer Service
Government and Education Customers:
Technical Support and Customer Service
Dell-Branded Memory
1-800-822-8965
1-800-234-1490
1-888-363-5150
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited
warranties: During the 90 days of the 90-day limited warranty and the first year of all other
limited warranties, we will repair any Dell-branded hardware products returned to us that
prove to be defective in materials or workmanship. If we are not able to repair the product,
we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to
include with your return. You must return the products to us in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or accept the risk if the product
is lost or damaged in shipment. We will return the repaired or replacement products to you.
We will pay to ship the repaired or replaced products to you if you use an address in the
United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we
will ship the product to you freight collect.
Limited Warranties
151
If we determine that the product is not covered under this warranty, we will notify you and
inform you of service alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)
and any other storage device(s) in the product(s). Remove any confidential, proprietary, or
personal information and removable media such as floppy disks, CDs, or PC Cards. We are not
responsible for any of your confidential, proprietary, or personal information; lost or corrupted
data; or damaged or lost removable media.
During the remaining years: For the remaining period of the limited warranty, we will replace
any defective part with new or refurbished parts, if we agree that it needs to be replaced.
When you contact us, we will require a valid credit card number at the time you request a
replacement part, but we will not charge you for the replacement part as long as you return
the original part to us within 30 days after we ship the replacement part to you. If we do not
receive the original part within 30 days, we will charge to your credit card the then-current
standard price for that part.
We will pay to ship the part to you if you use an address in the United States (excluding
Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight
collect. We will also include a prepaid shipping container with each replacement part for
your use in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any
other storage device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the
service agreement. Please refer to that contract for details on how to obtain service.
If you purchased through us a service contract with one of our third-party service providers,
please refer to that contract for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty
repairs and in building replacement parts and systems. Refurbished parts and systems are
parts or systems that have been returned to Dell, some of which were never used by a
customer. All parts and systems are inspected and tested for quality. Replacement parts and
systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
152
Limited Warranties
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of
the system and records the transfer with us. The limited warranty on Dell-branded memory
may not be transferred. You may record your transfer by going to Dell's website:
•
•
•
If you are an Individual Home Consumer, go to
www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go
to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
If you are a Government, Education, or Healthcare Customer, or an Individual Home
Consumer who purchased through an Employee Purchase Program, go to
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, call your customer care representative or call 1-800-624-9897.
Total Satisfaction Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you're satisfied with your
purchases. That's why we offer a "Total Satisfaction" return policy for most products that
you—the end-user customer—purchase directly from Dell. Under this policy, you may return
to Dell products that you purchased directly from Dell for a credit or a refund of the
purchase price paid, less shipping and handling and applicable return fees as follows:
New Hardware Products and Accessories: Unless you have a separate agreement with Dell,
all hardware, accessories, peripherals, parts and unopened software still in its/their sealed
package, excluding the products listed below, may be returned within twenty-one (21) days
from the date on the packing slip or invoice.
Exclusions from the foregoing return policy:
•
New PowerEdge™, PowerConnect™, and PowerVault™ products (excluding
PowerVault 160T tape libraries) may be returned within thirty (30) days from the date
on the packing slip or invoice, except that new PowerEdge™ SC servers and n series
products purchased from the Small and Medium Business Sales Division may only be
returned within fourteen (14) days from the date on the packing slip or invoice.
•
Application software or an operating system that has been installed by Dell may not be
returned unless you return the entire computer under the 21-day return policy, if
applicable to your purchase (if not applicable to your purchase, you may not return
application software or an operating system).
Limited Warranties
153
•
Non-defective third party and Dell-branded software, peripheral, electronics and accessory
products (for example: televisions, printers, projectors, MP3 players, PDAs, battery
chargers, non-preinstalled third party software, wireless cards/access points/routers),
including but not limited to those sold by or through Dell's "Software & Peripherals"
or "Electronics & Accessories" groups, may be returned within twenty-one (21) days
from the date on the packing slip or invoice, but a fifteen percent (15%) return fee
may be deducted from any refund or credit.
•
Dell | EMC storage products, EMC-branded products, Unisys-branded products,
PowerVault™ 160T tape libraries, enterprise software, non-Dell branded enterprise
products, software and/or software licenses, or any non-Dell customized hardware
and/or software product(s) may not be returned at any time.
Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All
reconditioned or refurbished PowerEdge™, PowerConnect™, and PowerVault™ products
may be returned within 30 days from the date on the packing slip or invoice. All other
reconditioned or refurbished Dell-branded hardware products and parts may be returned
within 14 days of the date on the packing slip or invoice.
How to Return — To return products, e-mail or call Dell customer service to receive a Credit
Return Authorization Number within the return policy period applicable to the product you
want to return. You must obtain a Credit Return Authorization Number in order to return
the product. See "Contacting Dell" or "Getting Help" in your customer documentation
(or www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for
obtaining customer assistance.
You must ship the products to Dell within 5 days of the date that Dell issues the Credit
Return Authorization Number. You must also return the products to Dell in their original
packaging, in as-new condition along with any media, documentation, and all other items
that were included in the original shipment, prepay shipping charges, and insure the
shipment or accept the risk of loss or damage during shipment.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)
and any other storage device(s) in the product(s). Remove any confidential, proprietary, or
personal information and removable media such as floppy disks, CDs, or PC Cards. We are not
responsible for any of your confidential, proprietary, or personal information; lost or corrupted
data; or damaged or lost removable media.
Limited Warranty Terms for Dell-Branded Hardware Products
(Canada Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user
customer's—Dell-branded hardware products, including Dell-branded peripheral products.
154
Limited Warranties
What is not covered by this limited warranty?
This limited warranty does not cover:
•
Software, including the operating system and software added to the Dell-branded hardware
products through our factory-integration system, or the reloading of the software
•
•
Non-Dell branded and Solution Provider Direct products and accessories
Problems that result from:
–
–
–
–
External causes such as accident, abuse, misuse, or problems with electrical power
Servicing not authorized by Dell
Usage that is not in accordance with product instructions
Failure to follow the product instructions or failure to perform preventive
maintenance
–
Problems caused by using accessories, parts, or components not supplied by Dell
•
•
Products with missing or altered Service Tags or serial numbers
Products for which Dell has not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED
TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY
STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON
YOUR PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES
CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER
WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED
WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN
THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL,
OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY
LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID
FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM
AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Limited Warranties
155
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice,
except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited
warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty
begins on the date of the packing slip or invoice. The warranty period is not extended if we
repair or replace a warranted product or any parts. Dell may change the terms and availability
of limited warranties, at its discretion, but any changes will not be retroactive (that is, the
warranty terms in place at the time of purchase will apply to your purchase).
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following
table. Please also have your Dell Service Tag or order number available.
Individual Home Consumers; Home Office and Small
Business Customers:
Canada Only
Technical Support and Customer Service
1-800-847-4096
Medium, Large, and Global Commercial Customers; Government,
Education, and Healthcare Customers; and Value-Added
Resellers (VARs):
Technical Support
Customer Service
1-800-387-5757
1-800-326-9463
Government or Education Customers, or Individual Home
Consumers who purchased through an Employee
Purchase Program:
Technical Support
Customer Service
1-800-387-5757
1-800-326-9463 (Extension
8221 for Individual
Consumers)
Dell-Branded Memory
1-888-363-5150
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited
warranties: During the 90 days of the 90-day limited warranty and the first year of all other
limited warranties, we will repair any Dell-branded hardware products returned to us that
prove to be defective in materials or workmanship. If we are not able to repair the product,
we will replace it with a comparable product that is new or refurbished.
156
Limited Warranties
When you contact us, we will issue a Return Material Authorization Number for you to
include with your return. You must return the products to us in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or accept the risk if the product
is lost or damaged in shipment. We will return the repaired or replacement products to you.
We will pay to ship the repaired or replaced products to you if you use an address in Canada.
Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and
inform you of service alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)
and any other storage device(s) in the product(s). Remove any confidential, proprietary or
personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not
responsible for any of your confidential, proprietary or personal information; lost or corrupted
data; or damaged or lost removable media.
During the remaining years following the first year of all limited warranties: We will replace
any defective part with new or refurbished parts, if we agree that it needs to be replaced.
When you contact us, we will require a valid credit card number at the time you request a
replacement part, but we will not charge you for the replacement part as long as you return
the original part to us within 30 days after we ship the replacement part to you. If we do not
receive the original part within 30 days, we will charge to your credit card the then-current
standard price for that part.
We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship
the part freight collect. We will also include a prepaid shipping container with each
replacement part for your use in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any
other storage device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the
service contract. Please refer to that contract for details on how to obtain service.
Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at
1-800-847-4096. If you purchased through us a service contract with one of our third-party
service providers, please refer to that contract (mailed to you with your packing slip or invoice)
for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty
repairs and in building replacement parts and systems. Refurbished parts and systems are
parts or systems that have been returned to Dell, some of which were never used by a
customer. All parts and systems are inspected and tested for quality. Replacement parts and
systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
Limited Warranties
157
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of
the system and records the transfer with us. The limited warranty on Dell-branded memory
may not be transferred. You may record your transfer by going to Dell’s website:
•
For Canada-purchased computers (in-country transfers) and to transfer from one
customer to another, go to
www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm
•
For out-of-country transfers (outside of the original country of purchase), go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm
If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers)
or 1-800-326-9463 (Corporate Commercial or Government customers).
"Total Satisfaction" Return Policy (Canada Only)
If you are an end-user customer who bought new products directly from Dell, you may return
them to Dell up to 30 days after you receive them for a refund or credit of the product
purchase price. If you are an end-user customer who bought reconditioned or refurbished
products from Dell, you may return them to Dell within 14 days after the date on the
packing slip or invoice for a refund or credit of the product purchase price. In either case, the
refund or credit will not include any shipping and handling charges shown on your packing
slip or invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise
prohibited by law. If you are an organization that bought the products under a written
agreement with Dell, the agreement may contain different terms for the return of products
than specified by this policy.
To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a
Credit Return Authorization Number. To expedite the process of your refund or credit, Dell
expects you to return the products to Dell in their original packaging within 5 days of the
date that Dell issues the Credit Return Authorization Number. You must also prepay
shipping charges and insure the shipment or accept the risk of loss or damage during
shipment. You may return software for a refund or credit only if the sealed package
containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new
condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items
included with a product must be returned with it. For customers who want to return, for
refund or credit only, either application or operating system software that has been installed
by Dell, the whole system must be returned, along with any media and documentation that
may have been included in the original shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also
does not apply to products purchased through Dell's Software and Peripherals division. For
those products, please instead refer to Dell's Software and Peripheral's then-current return
policy (see the following section, "Dell Software and Peripherals [Canada Only]").
158
Limited Warranties
Dell Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant third-party products.
Third-party software and peripheral products are covered by the warranties provided by the
original manufacturer or publisher only. Third-party manufacturer warranties vary from
product to product. Consult your product documentation for specific warranty information.
More information may also be available from the manufacturer or publisher.
While Dell offers a wide selection of software and peripheral products, we do not specifically
test or guarantee that all of the products we offer work with any or all of the various models
of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of
different brands of computers available today. If you have questions about compatibility, we
recommend and encourage you to contact the third-party software and peripheral product
manufacturer or publisher directly.
Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral products (products for
which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations,
and projectors. To determine which limited warranty applies to the product you purchased,
see the Dell packing slip or invoice and/or the product documentation that accompanied
your product. Descriptions of Dell's limited warranties are described in preceding sections.
Return Policy
If you are an end-user customer who bought Dell Software and Peripherals products directly
from a Dell company, you may return Dell Software and Peripherals products that are in as-new
condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of
the product purchase price if already paid. This refund will not include any shipping and
handling charges shown on your packing slip or invoice; you are responsible for those.
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a
Credit Return Authorization Number. You must ship the Dell Software and Peripherals products
back to Dell in their original manufacturer's packaging (which must be in as-new condition),
prepay shipping charges, and insure the shipment or accept the risk of loss or damage
during shipment.
To qualify for refund or replacement, returned products must be in as-new condition,
software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power
cables, and other items included with a product must be returned with it.
Limited Warranties
159
1-Year End-User Manufacturer Guarantee (Latin America and
the Caribbean Only)
Guarantee
Dell Computer Corporation ("Dell") warrants to the end user in accordance with the
following provisions that its branded hardware products, purchased by the end user from a
Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be
free from defects in materials, workmanship, and design affecting normal use, for a period of
1 year from the original purchase date. Products for which proper claims are made will, at
Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from
repaired products. Dell uses new and reconditioned parts made by various manufacturers in
performing repairs and building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate
installation, use, or maintenance; actions or modifications by unauthorized third parties or
the end user; accidental or willful damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale
within the guarantee period. The end user must always supply proof of purchase, indicating
name and address of the seller, date of purchase, model and serial number, name and address
of the customer, and details of symptoms and configuration at the time of malfunction,
including peripherals and software used. Otherwise, Dell may refuse the guarantee claim.
Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground
freight and insurance to and from Dell’s repair/replacement center. The end user must
ensure that the defective product is available for collection properly packed in original or
equally protective packaging together with the details listed above and the return number
provided to the end user by Dell.
160
Limited Warranties
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated
above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest
extent permitted by law. In the absence of applicable legislation, this Guarantee will be the
end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor
any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or
consequential loss arising from negligence, breach of contract, or howsoever.
This Guarantee does not impair or affect mandatory statutory rights of the end user against
and/or any rights resulting from other contracts concluded by the end user with Dell and/or
any other seller.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)
Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Sul – RS - Brasil
Dell Computer de Chile Ltda
Coyancura 2283, Piso 3- Of.302,
Providencia, Santiago - Chile
Dell Computer de Colombia Corporation
Carrera 7 #115-33 Oficina 603
Bogota, Colombia
Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.
Limited Warranties
161
162
Limited Warranties
Glossary
802.11 (WI-FI) — A wireless technology standard for mid-range networking
devices that allows for enabled devices to automatically recognize each other.
®
BLUETOOTH WIRELESS TECHNOLOGY — A wireless technology standard for
short-range (10 m [30 ft]) networking devices that allows for enabled devices to
automatically recognize each other.
COMPACTFLASH CARD — A removable card that is used to expand the capabilities
of a device. Common types of CompactFlash cards include memory and wireless cards.
CRADLE — A device that allows your handheld device to synchronize with a
computer, recharge its battery, and run on AC power.
DHCP — dynamic host configuration protocol — A communication protocol
that allows network administrators to manage and automate the assignment of
Internet Protocol addresses to computers in a network.
IMAP — Internet message access protocol — A standard client/server protocol
that allows you to access your e-mail from your device. Using IMAP, you can store
and browse your e-mail on the ISP’s server.
INFRARED SENSOR — A port that allows you to transfer data between the
computer and infrared-compatible devices without using a cable connection.
ISP — Internet service provider — A company that allows you to access its host
server to connect directly to the Internet, send and receive e-mail, and access
websites. The ISP typically provides you with a software package, username, and
access phone numbers for a fee.
LAN — local area network — A computer network covering a small area. A LAN
usually is confined to a building or a few nearby buildings. A LAN can be
connected to another LAN over any distance via telephone lines and radio waves
to form a wide area network (WAN).
PIM — personal information manager — A program that stores and organizes
your personal information, such as Calendar, Contacts, Messaging, and Tasks.
POP3 — post office protocol 3 — A standard client/server protocol that allows
you to access your e-mail on the ISP’s server. Using POP3, you must download
your e-mail to your device to view and browse your messages.
RAM — random-access memory — The primary temporary storage area for program
instructions and data. Any information stored in RAM is lost when you perform a reset.
RAS — remote access server — A type of server that allows users to access a
network from a remote location.
Glossary
163
ROM — read-only memory — Memory that stores data and programs that cannot
be deleted or written to by the device. ROM, unlike RAM, retains its contents after
you perform a reset. Some programs essential to the operation of your device
reside in ROM.
SDRAM — synchronous dynamic random-access memory — A type of DRAM
that is synchronized with the optimal clock speed of the microprocessor.
SECURE DIGITAL MEMORY CARD — A type of removable memory commonly
used in digital cameras, handheld devices, cell phones, and other devices.
Secure Digital memory cards are approximately the size of a postage stamp.
SERIAL CONNECTOR — An I/O port often used to connect devices such as a
handheld digital device or digital camera to your computer.
SMS — short message service — A service that is capable of sending short
messages to wireless devices.
SMTP — simple mail transfer protocol — A type of protocol used for sending
and receiving e-mail. SMTP is typically coupled with POP3 or IMAP.
SYNC CABLE — A cable through which you can connect a handheld device to a
computer to transfer or synchronize files.
SYNCHRONIZATION — An automated process that replaces the files in one
location with the most updated files from another location. For example, you can
synchronize the files on your computer with the files on your handheld device.
TCP/IP — transmission control protocol/Internet protocol — The basic
communication language of the Internet. TCP/IP can also be used as a
communication protocol in an intranet or extranet.
USB — universal serial bus — A hardware interface for a low-speed device such
as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer,
broadband devices (DSL and cable modems), imaging devices, or storage devices.
Devices are plugged directly into a 4-pin socket on your computer or into a
multiport hub that plugs into your computer. USB devices can be connected and
disconnected while the computer is turned on, and they can also be
daisy-chained together.
VPN — virtual private network — A set of communication protocols that allows
remote users to securely access a network.
WAP — wireless application protocol — A standardization for the way that
wireless devices access the Internet.
164
Glossary
Index
A
C
ActiveSync
installing, 86
Calendar
about, 88
appointments, 88
meeting requests, 89
appointments
scheduling, 88
audio
Media player, 126
notifications, 98
communicating
with other devices, 101
CompactFlash
about, 61
B
slot, 45
battery
charging, 50
main, 48
using and installing, 48
Contacts
about, 90
creating, 90
finding, 91
block recognizer, 74
Bluetooth
settings, 83
copy
buttons
pop up menus, 69
about, 55
Calendar, 46
Contacts, 46
Home, 46
cradle
connecting to a computer, 56
locations, 45
navigator, 46
program buttons, 66
record, 46
reset, 47
Index
165
Excel Mobile, 121
D
expansion slots
CompactFlash, 61
data
backing up, 71
delete
pop-up menus, 69
delete a file in Excel, 122
delete a file in PowerPoint, 124
File Download Security
Warning, 133
disconnecting
files
dial-up connection, 111
from a cable or cradle, 111
from a network, 111
infrared sensor, 111
backing up, 71
finding and organizing, 70
H
drawing
creating, 79
Hard Reset, 64
help
ActiveSync Help, 112
finding, 112
E
editing
written text, 76
e-mail
composing messages, 96
message list, 95
icons
program, 67
status, 65
Messaging, 93
infrared
organizing, 97
using, 108
synchronizing, 94
input panel, 72
ethernet connection, 110
Internet
Excel
connecting to, 101
about, 121
delete files, 122
tips, 122
166
Index
Internet Explorer
about, 126
MSN Messenger
setting up, 125
browsing the web, 128
favorite links, 128
mobile favorites, 127-128
working with contacts, 125
My Text
inserting, 81
Internet Explorer Mobile, 126
N
K
navigation bar, 68
keyboard
soft, 73
network
connecting to, 101
Notes
creating, 93
L
notifications
about, 98
letter recognizer, 74
M
P
Media Player
about, 126
Pocket MSN
about, 124
meeting requests
creating, 89
Pocket Outlook
memory
pop-up menus, 69
conserving, 128
PowerPoint
Messaging
about, 93
delete files, 124
microphone
PowerPoint Mobile, 123
recording a message, 80
print-style text
converting written text
to, 74-75
®
Microsoft Windows Mobile™
Version 5.0, 65
mobile favorites, 127
modem connection, 109
Index
167
programs
accessing, 66
adding and removing, 115
adding programs using
ActiveSync, 115
Calendar, 88
settings
Connections tab, 83
Personal tab, 82
System tab, 82
Contacts, 90
downloading, 116
Excel Mobile, 121
Media Player, 126
Messaging, 93
Soft Reset, 63
specifications, 135
Notes, 93
Pocket Internet Explorer, 126
Pocket MSN, 124
Pocket Outlook, 87
PowerPoint Mobile, 123
removing, 117
stylus
using, 55
Switcher Bar, 67
sync cable
Start menu, 117
Switcher Bar, 67
Tasks, 91
synchronizing
with your computer, 56
Word Mobile, 119
projector, 61
Tasks
R
about, 91
creating, 91
recording
voice messages, 80
text
reminders. See notifications
converting written text to
print-style text, 74-75
editing, 76
reset
button, 47
input panel, 72
typing, 73
written, 74-75
S
transcriber, 75
safety instructions, 11
168
Index
U
Unpacking Your Device, 43
Using Your Axim, 52
V
video
Media Player, 126
VPN connection, 111
W
warranty, 141, 149
Windows Media Player, 126
Word
about, 119
delete files, 120
Word Mobile, 119
writing
block recognizer, 74
converting written text to
print-style text, 74-75
drawing, 79
letter recognizer, 74
on the screen, 75
transcriber, 75
Index
169
170
Index
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