DeLonghi ESAM3300 User Manual

De’Longhi America, Inc.  
Park 80 West, Plaza One  
Saddle Brook, NJ 07663  
#1-866-Latte-Best  
1-866-528-8323  
De’Longhi Canada, Inc.  
6150 McLaughlin Road  
Mississauga, Ontario  
L5R 4E1 Canada  
#1-866-Latte-Best  
1-866-528-8323  
FIDUCIA ITALIANA S.A DE C.V  
Pestalozzi #814  
Col. Narvarte  
Del. Benito Juarez  
C.P. 03100  
tels: 5543 1447  
lada sin costo: 01 800 711 8805  
5732149900/10.06  
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S T K L U  
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Coffee has been used to factory test the appliance and it is, therefore, completely normal for there to  
be traces of coffee in the mill. This appliance is, however, guaranteed to be new.  
Important safeguards … … … … … … … … … … … … … … … … … … … …5  
1
2
3
4
Description of the appliance (see page 3) … … … … … … … … … … … … …6  
Safety warnings … … … … … … … … … … … … … … … … … … … … … …7  
Installation … … … … … … … … … … … … … … … … … … … … … … … …7  
Preparing the coffee maker … … … … … … … … … … … … … … … … … …8  
4.1 Filling the water tank … … … … … … … … … … … … … … … … … … …8  
4.2 Filling the container with coffee beans  
… … … … … … … … … … … … …8  
4.3 Using the coffee maker for the first time … … … … … … … … … … … … …8  
Preparing coffee (using coffee beans) … … … … … … … … … … … … … … …9  
Regulating the coffee mill … … … … … … … … … … … … … … … … … …11  
5
6
7
8
9
Preparing espresso/coffee with ground coffee (instead of beans)  
Producing Hot Water … … … … … … … … … … … … … … … … … … … …12  
Preparing cappuccinos (using steam) … … … … … … … … … … … … … …13  
… … … … …12  
10 Cleaning and maintenance … … … … … … … … … … … … … … … … … …14  
10.1 Cleaning the coffee maker … … … … … … … … … … … … … … … …14  
10.2 Cleaning the infuser … … … … … … … … … … … … … … … … … …15  
10.3 Descaling … … … … … … … … … … … … … … … … … … … … … …16  
10.4 Setting the water hardness … … … … … … … … … … … … … … … …17  
11 Meaning of the normal operation indicator lights  
12 Troubleshooting … … … … … … … … … … … … … … … … … … … … …19  
13 Problems that can be resolved before calling the service center … … … … … …20  
Limited warranty … … … … … … … … … … … … … … … … … … … … …22  
… … … … … … … … … …18  
OPERATING INSTRUCTIONS  
5
IMPORTANT SAFEGUARDS  
When using electrical appliances, basic safety precautions should always be followed, including the fol-  
lowing:  
Read all instructions.  
Do not touch hot surfaces. Use handles and knobs.  
To protect against fire, electrical shock and personal injury, do not immerse cord, plug or appliance  
in water or other liquid.  
Never allow the appliance to be used by children.  
Unplug from the outlet when not in use and before cleaning. Allow to cool before fitting or taking  
off parts, and before cleaning the appliance.  
Do not operate with a damaged cord or plug, or after the appliance malfunctions, or has been  
damaged in any manner. Return the appliance to the nearest authorized service facility for exami-  
nation, repair or adjustment.  
The use of accessory attachments or spare parts not recommended by the appliance manufacturer  
may result in fire, electrical shock or personal injury.  
Do not use outdoors.  
Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.  
Do not place on or near a hot gas or electrical burner, or in a heated oven.  
Plug cord into the wall outlet. To disconnect, turn any control to “off”, then remove plug from wall  
outlet.  
Do not use the appliance for other than the intended use. This appliance is to be utilized for domes-  
tic use only. Any other use is to be considered improper and therefore, dangerous.  
WARNING: To reduce the risk of fire or electric shock, do not remove the cover.  
No user serviceable parts inside. Repair should be done by authorized service personnel only!  
SAVE THESE INSTRUCTIONS  
THIS PRODUCT IS FOR HOUSEHOLD USE ONLY  
SHORT CORD INSTRUCTIONS  
-
-
-
A short power cord is provided to reduce risks resulting from becoming entangled in or tripping  
over a longer cord.  
Longer, detachable power supply cords or extension cords are available and may be used if care is  
exercised in their use.  
If an extension cord is used, the marked electrical rating should be at least as great as the electrical  
rating of the appliance. If the appliance is provided with 3- wire, grounding type cord, the extension  
should be a GROUNDING TYPE 3 - WIRE CORD. The longer cord should be arranged so that it will  
not drape over the counter-top or table top where it can be pulled on by children or tripped over.  
-
Your product is equipped with a polarized alternating current line plug (a plug having one blade  
wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If  
you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail  
to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the  
polarized plug.  
OPERATING INSTRUCTIONS  
6
1. DESCRIPTION OF THE APPLIANCE (SEE PAGE 3)  
A. Cup warmer tray  
B. Steam knob  
L. Central lid for the ground coffee  
M. Infuser  
C. Steam spout  
N. Power cable  
D. Patented Cappuccino System Frother (Milk  
O. Removable Milk Frother Body  
P. Removable Steam Nozzle  
Q. Measuring scoop for pre-ground coffee  
R. Coffee grounds container (removable)  
S. Grinding coarseness regulator  
T. Coffee bean container  
Frother)  
E. Water tank (removable)  
F. Cup support tray  
G. Drip tray (removable)  
H. Service door  
I. Coffee spout, adjustable in height  
J. Control panel  
U. Compartment for measuring scoop  
V. Ground coffee funnel  
K. Bean container lid  
W. Mobile drawer  
1
2
3 4 5 6 7  
8
9
16 15 14 13  
12  
11  
10  
Control panel  
9) Coffee flavor dial (for weak, normal or strong  
coffee)  
1) On/off button  
10)Rinse and decalcification button  
2) 1 cup and coffee temperature ready light  
3) One cup button  
11)Ground coffee button (disables the coffee  
grinder)  
4) 2 cup and coffee temperature ready light  
5) Two cup button  
12)Ground coffee light (coffee grinder disabled)  
13)Decalcification warning light  
6) Hot water or steam indicator light  
7) Hot water selection button  
14)General warning indicator light  
15)Grounds container indicator light (full/missing)  
16)Water indicator light (empty/missing)  
8) Coffee quantity selector dial (short, normal or  
long)  
OPERATING INSTRUCTIONS  
7
2 SAFETY WARNINGS  
3 INSTALLATION  
After unpacking, make sure the appliance is  
complete and undamaged. If in doubt, do not  
use it. Contact professionally qualified person-  
nel.  
CAREFULLY READ AND KEEP THESE INSTRUC-  
TIONS!  
This machine is designed to “make espresso  
coffee” and "hot drinks". Be careful to avoid  
scalding from the water and steam jets or by  
using the machine incorrectly.  
Packing elements (plastic bags, polystyrene  
etc) must not be left within reach of children as  
they may represent a hazard.  
Place the appliance on a work surface far  
away from water taps, basins and sources of  
heat.  
This appliance is for household use only. All  
other use is considered improper and conse-  
quently dangerous.  
After having positioned the appliance on the  
work bench, make sure that there is a free  
space of around 2 in. between the surfaces  
of the appliance and the side and rear walls  
and a free space of at least 8 in. above the  
coffee maker.  
Never install the machine in environments  
where the temperature may reach freezing or  
below freezing temperatures (the appliance  
could be damaged if the water freezes).  
Check that the voltage of the mains power  
supply corresponds to the value indicated on  
the appliances rating plate. Only connect the  
appliance to a power outlet with a minimum  
rating of 10A that is properly grounded. The  
manufacture is not liable for possible acci-  
dents caused by failure to do so.  
If the power outlet does not match the plug on  
the appliance, have the outlet replaced with a  
suitable type by qualified personnel.  
The power cable for this appliance must not  
be replaced by the user as this operation  
requires operation requires the use of special  
tools. If the cable is damaged or requires  
replacing, contact an authorized service cen-  
ter only to avoid all risks.  
The manufacturer is not liable for damage  
caused by improper, incorrect or unreason-  
able use of the appliance.  
During operation, do not touch the hot sur-  
faces of the appliance. Use the knobs or han-  
dles.  
Do not touch the appliance with damp hands  
or feet.  
Do not allow children or unfit persons to use  
the appliance unsupervised.  
Do not allow children to play with the appli-  
ance.  
In the event of breakdown or faulty operation,  
turn the appliance off and do not tamper with  
it. For repairs, contact a technical service cen-  
ter authorized by the manufacturer only.  
Request that only original spare parts be used.  
Failure to respect the above may compromise  
the safety of the appliance.  
The water hardness should be set as soon as  
possible, following the procedure described in  
chapter 10.4.  
OPERATING INSTRUCTIONS  
8
To correctly learn how to use the machine, when starting it for the first  
time, carefully follow the step-by-step instructions described in the fol-  
lowing paragraphs.  
4 PREPARING THE COFFEE MAKER  
4.1 FILLING THE WATER TANK  
Remove the water tank (Fig.1), rinse it and fill it with fresh water, never  
exceeding the MAX line. When removing the tank, the milk frother  
must always be positioned towards the center of the machine, other-  
wise the tank cannot be removed.  
Fig.1  
Fig.2  
Fig.3  
Fig.4  
Replace the tank, pushing it all the way in.  
4.2 FILLING THE CONTAINER WITH COFFEE BEANS  
Open the lid on the coffee bean container (Fig.2).  
Fill the container with coffee beans.  
Close the lid.  
WARNING: To avoid malfunctions, never fill with ground coffee,  
freeze-dried coffee or caramelized beans, or other objects that may  
damage the machine.  
4.3 USING THE COFFEE MAKER FOR THE FIRST TIME  
1. Check that the water tank is full and the power cable is plugged into the  
power outlet.  
2. Move the milk frother towards the outside and place a cup underneath  
(Fig.3). Then turn the machine on by pressing the  
button (Fig.4).  
3. IMMEDIATELY AFTER, WITHIN A MAXIMUM OF 30 SECONDS, turn the  
steam knob counter-clockwise until it stops (Fig.5) (it is normal for the  
machine to make some noise).  
4. After few seconds, a little water will release from the milk frother. When  
the cup is 1/3 full, turn the steam knob half a turn clockwise (Fig.6) to ter-  
minate the flow of water.t.  
5. Wait for the  
and  
lights to stop flashing. The flashing lights indi-  
cate the machine is preheating. Before the lights stop flashing the  
machine will automatically perform a rinse cycle and a little hot water will  
release from the coffee spouts and collect in the drip tray. Once the lights  
illuminate steadily, the machine has reached the ideal temperature for  
making coffee.  
Tip: for a hotter short coffee (less than 2 oz.); first fill the cup with the hot rins-  
ing water. Then leave it inside for a few seconds (before emptying it) so as to  
pre-heat the cup.  
6. At this point, the machine is ready for use.  
OPERATING INSTRUCTIONS  
9
5 PREPARING COFFEE (USING COFFEE BEANS)  
1) Before preparing the coffee, always make sure that the green  
and  
lights are steady and the water tank and coffee bean contain-  
er are full.  
2) Adjust the coffee flavor dial (Fig. 7) to set the desired taste of the coffee.  
Turning the knob clockwise increases the quantity of coffee beans that  
the machine will grind, and thus makes the taste of the coffee stronger.  
When using the machine for the first time, the correct position of the  
knob can be found by trial and error. Make sure not to turn it too far  
clockwise, otherwise the coffee will be delivered too slowly (in drips), in  
particular when preparing two cups of coffee.  
3) Adjust the coffee quantity selector dial (Fig. 8) to set the quantity of  
coffee required. Turning the knob clockwise makes a longer coffee.  
When using the machine for the first time, the correct position of the  
knob can be found by trial and error.  
Fig.5  
4) Place one cup under the coffee spout to make 1 coffee (Fig. 9) or 2  
cups for 2 coffees (Fig. 10). For a creamy coffee, lower the coffee  
spout to bring them as close to the cups as possible (Fig. 11).  
5) Press the button (Fig. 12) to make one cup of coffee or the  
button (Fig. 13) to make 2 coffees. At this point the machine grinds  
the beans, runs a short pre-infusion cycle, a pause and then com-  
pletes the delivery.  
Once the desired quantity has been reached, the machine automati-  
cally stops delivering the coffee and discharges the grounds into the  
coffee grounds container.  
Fig.6  
6) After a few seconds, when both the green and  
are steady, another coffee can be made.  
indicator lights  
7) To switch the machine off, press the  
button. (Before switching off, the  
machine automatically runs a rinse cycle: a little hot water runs out of the  
spout and is collected in the drip tray underneath - be careful, to avoid  
scalds ). If the machine is not switched off using the  
button, it will switch  
itself off and run a brief rinse cycle 3 hours after the last operation.  
NOTE 1: If the coffee is delivered a drop at a time or not at all, turn the grind-  
ing coarseness regulator (fig. 17) one click clockwise (see section 6). Turn a  
click at a time until the coffee is delivered satisfactorily.  
Fig.7  
NOTE 2: If the coffee is delivered too fast and is not creamy enough, turn the cof-  
fee flavor dial (fig. 7) clockwise. Proceed by trial and error to find the correct posi-  
tion of the dial. Make sure not to turn the dial too far clockwise, otherwise the  
delivery may become too slow (in drops), in particular when making two cups of  
coffee. If, after several coffees, the cream is still not satisfactory, also turn the grind-  
ing coarseness regulator (Fig. 17) one click counter-clockwise (see section 6).  
NOTE 3: Tips on making hotter coffee:  
1) If, when the machine has just been turned on, a short cup of coffee is required  
(less than 2 oz), use the hot rinsing water to pre-heat the cups (see suggestion in  
section 4.3, point 5). If, on the other hand, more than 2-3 minutes have elapsed  
since the last coffee was made, before preparing another coffee the infuser must  
be pre-heated, pressing the  
button (Fig. 14).  
Fig.8  
OPERATING INSTRUCTIONS  
10  
Run off the water into the underlying drip tray or alternatively use this water to fill  
(and then empty) the cup to be used for the coffee, so as to pre-heat it.  
2) Unless preheated, do not use cups that are too thick, as they will absorb too much  
heat.  
3) Use cups that have been previously heated by rinsing them with hot water or  
alternatively by leaving them for at least 20 minutes on the cup warmer tray on top  
of the machine with the appliance on.  
NOTE 4: while the machine is making the coffee, the delivery can be stopped  
at any time by pressing the button (Fig. 12) or  
button (Fig. 13), as pre-  
viously selected.  
NOTE 5: as soon as delivery is complete, to increase the quantity of coffee,  
simply press and hold the button (Fig. 12) or button (Fig. 13), as pre-  
viously selected, until the desired quantity is reached (this operation must be  
performed within 3 seconds from when coffee delivery from the spouts ceases).  
Fig.9  
Fig.10  
Fig.11  
Fig.12  
NOTE 6: when the  
indicator light comes on (section 12, point 1), the water  
tank must be filled, otherwise the coffee cannot be made. The water tank can  
only be removed if the milk frother is first positioned towards the center of the  
machine. (It is normal for there to be a little water left in the tank when the  
indicator light comes on).  
NOTE 7: the machine counts the number of cups of coffee made. Each 14 single  
cups (or 7 double cups), the  
light switches on steady (section 12 point 3), warn-  
ing the user that the grounds container is full and must be emptied and cleaned. Until  
the grounds container has been cleaned, the light will remain on and the machine  
cannot deliver coffee. To clean the container, open the service door on the front  
(pulling the handle, Fig. 15), the  
light flashes (see section 12, point 9); remove the  
drip tray (Fig. 16), empty and clean. Empty and carefully clean the grounds contain-  
er, making sure to remove all the residue that may be deposited on the bottom. Also,  
dry off any condensation that may have formed that may have formed inside the  
machine under the drip tray. IMPORTANT: when removing the drip tray, the  
grounds container MUST be emptied, even if it is not completely full. If this is not  
done, when making your next coffee, the grounds the grounds container may fill  
over the maximum level and block the machine.  
NOTE 8: the grinder in the coffee maker may become worn over time and con-  
sequently the coffee will change taste as it is ground more coarsely.  
To resolve this problem, re-set the grinding coarseness by adjusting the regulator  
(Fig. 17) one click counter-clockwise (as described in chap. 6).  
NOTE 9: if the machine is not used for a long period, the infuser must be  
cleaned, as described in section 10.2.  
NOTE 10: while the machine is delivering coffee, never remove the water tank. If it  
is removed, the machine will not be able to make the coffee and the "  
" indica-  
tor light will flash. If you try to make another coffee, the machine becomes noisy  
and does not make the coffee. To reset the machine, turn the steam knob counter-  
clockwise as far as it will go and run off water from the milk frother for a few sec-  
onds.  
OPERATING INSTRUCTIONS  
11  
When using the machine for the first time, 4-5 cups of coffee need to  
be made before the machine starts to give satisfying results.  
If the machine malfunctions, do not contact the service center right away.  
The problems can almost always be resolved by following the instructions  
indicated in sections 12 and 13. If this is not the case, or for further  
explanations, contact customer service by calling the number listed in the  
(U.S. and Canada).  
Fig.13  
6 ADJUSTING THE COFFEE GRINDER  
The coffee grinder must not be adjusted, at least initially, as it has already  
been factory preset to deliver the correct quantities of coffee.  
Nonetheless, after having made the first coffees, if delivery is too fast or  
too slow (in drips), the grinding coarseness regulator can be adjusted  
(Fig. 17). Turning one click (one number) clockwise achieves faster delivery  
of the coffee (without drips).  
Turning one click counter-clockwise slows down delivery giving a creamier  
appearance to the coffee.  
These adjustments will only be evident after the delivery of at least 2 cups  
of coffee.  
The grinding coarseness regulator must only be turned when the coffee  
grinder is running.  
Fig.14  
Turn counter-clockwise for finer ground  
coffee and consequently slower delivery  
and a creamier appearance.  
Turn clockwise for coarser ground coffee  
and consequently faster delivery (not a  
drop at a time).  
Fig.15  
NOTE 1: Coffee has been used to factory  
test the appliance and it is , therefore, com-  
pletely normal for there to be traces of coffee  
in the grinder (mill). This appliance is, how-  
ever, guaranteed to be new.  
Fig.16  
Fig.17  
OPERATING INSTRUCTIONS  
12  
7 PREPARING ESPRESSO COFFEE WITH GROUND COFFEE (INSTEAD OF  
BEANS)  
1. Press the  
button to select the ground coffee function (Fig. 18).  
The ground coffee light will illuminate indicating the function has  
been the function has been selected and the coffee grinder has  
been disabled.  
2. Lift the lid in the center, place one measuring scoop of ground coffee  
in the funnel (see fig. 19) and proceed as described in section 5.  
Note: You can make just one coffee at a time by pressing the  
button.  
NOTE 1: Never add the ground coffee when the machine is off,  
to prevent it from spilling inside the machine.  
Fig.18  
NOTE 2: Never add more than 1 measure, otherwise either the  
machine will not make the coffee and the pre-ground coffee will  
be lost inside the machine, dirtying it, or the coffee will be run off  
in drips.  
NOTE 3: When measuring the quantity of coffee to be added, use  
the measuring scoop supplied only.  
Fig.19  
NOTE 4: Only use ground coffee for espresso espresso coffee  
makers. Do not use not use coffee beans, freeze-dried coffee or  
other materials that may damage the machine.  
NOTE 5: If you add more than one measure of pre-ground coffee  
and the funnel blocks, use a plastic knife to push the coffee down  
(Fig. 20), then remove and clean the infuser and the machine, as  
described in section 10.2 "Cleaning the infuser".  
3. Once the coffee has been delivered, to make coffee using the  
beans again, deactivate the ground coffee function by pressing the  
button again (the light goes off and the coffee grinder is  
enabled for operation again).  
Fig.20  
8 HOT WATER DELIVERY  
Always make sure the green  
and  
lights are on steady.  
Turn the cappuccino frother towards the outside of the machine (Fig.  
3).  
Position a container underneath the milk frother (Fig. 3).  
Press the  
the function has been selected.  
button (fig. 21). The  
light comes on to indicate that  
Turn the steam knob half a turn in counter-clockwise until it stops (Fig.  
5): hot water will come out of the milk frother and start to fill the con-  
tainer underneath.  
To stop the flow of hot water, turn the knob all the way clockwise (Fig.  
6) and return the cappuccino frother to the original position towards  
the center of the machine.  
Press the  
button (fig. 21). (It is recommended to deliver hot water  
for no more than 2 minutes).  
OPERATING INSTRUCTIONS  
13  
9 PREPARING CAPPUCCINOS (USING STEAM)  
Move the cappuccino frother outwards (fig. 3).  
Place an empty container under the cappuccino frother (fig. 3). Turn  
the steam knob a half turn counter-clockwise as far as it will go (the  
light flashes fig. 22). Run off the steam mixed with water for a  
few seconds until only steam is given off.  
Then interrupt steam delivery by rotating the knob clockwise as far  
as it will go (fig. 6).  
Empty the container and fill it with about 3.5 oz. of milk for each  
cappuccino to be prepared. In choosing the size of the container,  
bear in mind that the milk increases in volume by 2 or 3 times. You  
are recommended to use skim or 2% milk at refrigerator tempera-  
ture (about 41°F/5°C).  
Fig.21  
Dip the cappuccino frother into the into the container with milk (fig.  
23), taking care not to immerse the raised line on the cappuccino  
frother (indicated by the arrow in fig. 24).Turn the steam knob a  
half turn counter-clockwise as far as it will go (take care to avoid  
scalds). Steam is discharged from the cappuccino maker, giving the  
milk a creamy frothy appearance. To obtain a creamier froth, dip  
the cappuccino frother into the milk and rotate the container with  
slow movements from the bottom upwards. (You should not dis-  
charge steam for more than two minutes at a time).  
Fig.22  
Once the desired temperature has been reached, stop the steam by  
turning the steam knob clockwise until it stops (Fig. 6).  
Prepare the coffee .as described in section 5, using large enough  
cups, then fill with the frothed milk prepared previously. The cap-  
puccino is ready. Sweeten to taste and if desired, sprinkle the froth  
with a little cocoa powder.  
NOTE 1: The cappuccino frother must always be cleaned after use.  
Proceed as follows:  
Release a little steam for a few seconds by turning the steam knob  
counter-clockwise until it stops (Fig. 5).  
With this operation, the steam spout discharges any milk that may  
be left inside. IMPORTANT: For hygiene reasons, this operation  
should always be performed, so as to prevent previously used milk  
from remaining inside the cappuccino frother.  
Turn the knob clockwise as far as it will go. With one hand, hold the  
cappuccino frother handle firm and with the other unscrew the cap-  
puccino frother cover itself by rotating clockwise and extracting  
downwards (fig. 25).  
Fig.23  
Remove the steam nozzle from the delivery spout by pulling it  
downwards (Fig. 26).  
Carefully wash the cappuccino frother and the steam nozzle in  
warm water.  
Fig.24  
OPERATING INSTRUCTIONS  
14  
Check that the two holes indicated by the arrows in Fig. 27 are not  
clogged. If necessary, clean them using a needle or pin.  
Replace the steam nozzle by inserting it and vigorously turning it  
upwards into the steam spout.  
Replace the cappuccino frother cover by pushing it upwards and  
turning it counter-clockwise.  
10 CLEANING AND MAINTENANCE  
Before performing any cleaning operations, the machine must have  
cooled down and must be disconnected from the mains power sup-  
ply.  
Fig.25  
Never immerse the machine in the water: it is an electrical appli-  
ance.  
Do not use solvents or abrasive detergents to clean the coffee maker.  
A soft damp cloth will suffice.  
The infuser, grounds container, water tank and drip tray must  
NEVER be washed in the dishwasher.  
10.1 CLEANING THE COFFEE MAKER  
Clean the grounds container (as described in section 5, note 7)  
whenever the light comes on steady (section 12 - point 3).  
The water tank should be cleaned regularly.  
Fig.26  
The drip tray is fitted with a level indicator (red) showing the level of  
water inside. When the indicator starts to become visible (a few mil-  
limeters under the drip tray), the drip tray must be emptied and  
cleaned.  
Check that the holes in the coffee delivery spout are not blocked. To  
clean them, scrape the dry coffee residues with a needle (Fig. 28).  
Steam  
nozzle  
Milk frother  
Fig.27  
Fig.28  
OPERATING INSTRUCTIONS  
15  
10.2 CLEANING THE INFUSER  
The infuser must be cleaned regularly to prevent it from filling with coffee  
deposits (that may lead to malfunctions). To clean it, proceed as follows:  
turn the machine off by pressing the  
button (Fig. 4) (do not  
unplug it) and wait for all the indicator lights to go off;  
open the service door (Fig. 15);  
remove the drip tray and the grounds container (Fig. 16) and clean  
them;  
press the two red release buttons on the infuser sideways and  
towards the center (Fig. 29) and pull it out;  
Fig.29  
WARNING: THE INFUSER CAN ONLY BE REMOVED WHEN THE MACHINE  
IS OFF. ATTEMPTING TO REMOVE THE INFUSER WITH THE MACHINE ON  
MAY CAUSE SERIOUS DAMAGE.  
wash the infuser under running water, without using detergents.  
Never wash the infuser in the dishwasher;  
carefully clean the inside of the machine. To remove the coffee stuck  
to the parts inside the machine, scrape it with a plastic or wooden  
fork (Fig. 30) and then pick up all the residues using a vacuum  
cleaner (Fig. 31);  
Replace the infuser by sliding it onto the supports and the pin at the  
bottom; then push the PUSH symbol fully in until until it clicks into  
place.  
Fig.30  
Infuser  
Push the PUSH  
symbol fully in until  
until it clicks into  
place.  
Fig.31  
After having heard  
the click, check that  
the red buttons have  
change opened to  
snapped out.  
Bottom pipe on the infuser.  
Support  
Pin  
The pin must be inserted  
into the bottom pipe on the  
infuser.  
OPERATING INSTRUCTIONS  
16  
Check that the two red buttons have snapped out, otherwise the door can-  
not be closed.  
The two red but-  
The two red but-  
tons have not  
snapped out  
tons  
have  
out  
snapped  
CORRECTLY  
INCORRECT  
CORRECT  
NOTE 1: If the infuser is not inserted correctly, until it clicks into  
place, and the two red buttons have not snapped out, the service  
door will not close and the machine will not operate (when switch-  
ing on the machine the  
9).  
light starts flashing (section 12 - point  
NOTE 2: if it is hard to insert the infuser, (before inserting it)  
squeeze it into size by pressing it vigorously from above and  
below at the same time, as shown in Figure 32.  
NOTE 3: if it is still hard to insert the infuser, leave it out of the machine,  
close the service door, unplug from the outlet then plug in again. Wait  
for all the lights to go off, then open the door and replace the infuser.  
replace the drip tray, complete with the grounds container;  
close the service door.  
Fig.32  
10.3 DESCALING  
Due to the continuous heating of the water used to make the coffee, over  
time it is normal for the tubing inside the machine to fill with lime scale.  
When the  
light starts flashing (section 12 - point 5), it is time to  
descale the machine.  
NOTE: when the  
light switches on, the coffee maker can still be used to  
prepare coffee.  
Proceed as follows:  
Empty the tank and pour in the contents of one bottle (125 ml) of DUR-  
GOL descaler plus one liter of water. For subsequent descaling opera-  
tions, descaling solution can be purchased from authorized technical  
service centers.  
Note: Make sure splashes of descaler do not fall onto surfaces sensi-  
tive to acid such as marble, limestone and granite.  
place a container with a minimum capacity of 34 oz. under the  
cappuccino frother (Fig. 3);  
turn the machine on by pressing the  
button (Fig. 4).  
wait for the green  
press and hold the  
and  
indicator lights to come on steady.  
button for at least 5 seconds (Fig.14). The  
decalcification warning light will illuminate (section 11 - point 8) to  
indicated the start of the descaling program (the  
remain off to indicate that it is not possible to make coffee).  
turn the steam knob half a turn counter-clockwise (Fig.5). The  
descaling solution will come out of the cappuccino frother and  
start to fill the container underneath.  
and  
lights  
the descaling program automatically performs a series of deliver-  
ies and pauses, so as to remove the lime scale deposits from  
inside the coffee maker.  
OPERATING INSTRUCTIONS  
17  
after around 30 minutes, when the  
point 1), turn the steam knob half a turn clockwise (Fig.6) until it  
stops.  
light comes on (section 12 -  
The machine must be rinsed so as to eliminate the residues of descaling  
solution from inside the machine. Proceed as follows:  
remove the water tank, rinse it and fill it with clean water.  
reposition the tank.  
empty the collection container (located under the milk frother) that is  
full of liquid, and then replace it under the milk frother.  
turn the steam knob half a turn counter-clockwise (Fig. 5). Hot water  
will come out of the milk frother and fill the container underneath.  
when the tank is empty, the  
comes on (section 12 - point 1).  
l ight goes off and the  
light  
turn the steam knob all the way clockwise (Fig. 6) and fill the water  
tank with clean water again.  
the program of descaling is now terminated and the machine is  
ready to make coffee again.  
NOTE: if the descaling procedure is interrupted before completion,  
the  
alarm (section 12 - point 5) is not deactivated and the pro-  
cedure must be started again form the beginning.  
IMPORTANT: FAILURE TO DESCALE THE APPLIANCE REGULARLY INVALIDATES  
THE WARRANTY.  
10.4 SETTING THE WATER HARDNESS  
The  
light (section 12 - point 5) switches on after after the machine has  
been operated for a factory set period of time calculated on the basis of the  
maximum quantity of lime scale which may be contained in the water used. If  
necessary, this period of operation can be extended, thus making the descal-  
ing operation less frequent, by programming the machine based on the actual  
lime content in the water used. Proceed as follows:  
after having removed the "Total hardness test" strip (enclosed on page 2)  
from its packaging, dip it fully in the water for a few seconds, then pull it  
out and wait around 30 seconds (until it changes color anda number of  
squares are formed);  
check that the machine is off (all the indicator lights are off);  
press the  
lights  
button (Fig. 14) and hold it for at least 5 seconds. The four  
,
,
and  
come on.  
press the  
button (Fig.18) repeatedly until the number of lights that are  
on coincides with the number of red squares on the test strip (for example,  
if there are 3 red squares on the test strip, press the button  
cator lights come on together, and ).  
press the button (Fig. 14) to save the data. The coffee maker is now  
until 3 indi-  
,
programmed to provide the descaling warning when effectively necessary,  
based on the actual hardness of the water.  
OPERATING INSTRUCTIONS  
18  
11 MEANING OF THE NORMAL OPERATION INDICATOR LIGHTS  
LIGHT DESCRIPTION  
MEANING  
The machine is not ready to make coffee (the ideal  
water temperature has not yet been reached).  
Wait for the indicator lights to come on steady  
before making the coffee.  
The  
lights flash  
,
indicator  
1
2
The  
,
indicator  
The machine is at the right temperature and  
ready to make coffee.  
lights are on steady.  
The  
steady  
light is on The machine is delivering one cup of coffee.  
The machine is delivering two cups of coffee.  
light is on  
3
4
The  
steady  
The  
flashes  
steam light The machine is delivering steam.  
5
6
7
The light is on steady The machine is ready to deliver hot water.  
The machine is ready for espresso/coffee using  
ground coffee (see section 7).  
The  
steady  
light is on  
light is on  
The  
steady  
The automatic descaling program is in progress  
(see section 10.3).  
8
OPERATING INSTRUCTIONS  
19  
12 MEANING OF THE ALARM INDICATOR LIGHTS AND WHAT TO DO WHEN THEY ARE ON  
MEANING  
The water tank is empty or is  
positioned incorrectly.  
ACTION  
LIGHTS  
DESCRIPTION  
Fill the water tank as described in sec-  
tion 5, note 6 and insert it fully.  
The  
light is on  
1
2
steady  
The tank is dirty or lined with lime Rinse or descale the tank.  
scale.  
Turn the steam knob counter-clockwise (Fig. 5)  
The  
light flashes  
The machine cannot make the  
coffee and is noisy.  
as described in section 5 note 10.  
Turn the grinding adjustment knob  
(Fig. 17) one click clockwise (sec-  
tion 6).  
The coffee comes out too slowly.  
Empty the grounds container and clean it as  
described in section 5 - note 7, then insert it fully.  
The coffee grounds container is full  
or not in place.  
The  
steady  
light is on  
3
4
Open the access door and replace the  
grounds container.  
The grounds container has not  
been replaced after cleaning.  
Add the ground coffee as described in  
par. 7.  
The ground coffee has not been  
poured into the funnel with the  
function selected.  
The  
light flashes  
Fill the container with beans, as  
described in section 4.2  
No more coffee beans  
If the coffee grinder is very noisy, it  
means that a small stone in the coffee  
beans has blocked the coffee grinder.  
Contact an authorized Dè Longhi ser-  
vice center.  
The  
flashes  
light  
The descaling procedure, described in  
section 10.3, needs to be performed as  
soon as possible.  
This indicates the presence of lime  
scale in the machine.  
5
6
The machine makes a  
strange noise and the  
four lights  
and  
Leave the service door closed and the  
infuser out of the coffee maker. Press  
the 1CUP and 2CUPS buttons together  
until the four lights go off. Only when  
all four lights are off can the door be  
opened and the infuser inserted (to  
insert the infuser see section 10.2)  
After cleaning, the infuser has  
probably been left out of the coffee  
maker.  
,
,
flash  
alternately.  
Press the infuser where marked PUSH  
until hearing the click. Check that the two  
red buttons snap out correctly (sec-  
tion10.2).  
The and  
flash alternately  
lights  
The machine has just been  
switched on and the infuser is not  
inserted correctly, consequently the  
service door is not closed properly.  
7
Close the service door and press the  
button.  
The  
,
and  
The machine has been switched on  
with the steam knob in the open  
position.  
Turn the steam knob clockwise all the  
way round (Fig. 6).  
lights are on and  
flashing  
8
9
The  
light is flashing  
The service door is open.  
If the service door cannot be closed,  
check that the infuser is inserted cor-  
rectly (section 10.2 - note 1).  
OPERATING INSTRUCTIONS  
20  
MEANING  
ACTION  
DESCRIPTION  
LIGHTS  
After cleaning, the infuser has  
probably been left out of the coffee  
maker  
Insert the infuser, see section 10.2  
The  
light is on  
steady and the green  
lights are flashing.  
10  
11  
Thoroughly clean the inside of the  
machine, as described in section  
10.2  
The inside of the machine is very  
dirty.  
Empty the funnel with the help of a  
knife, as described in par. 7 note 5  
(Fig.20).  
The  
flashing  
light is  
The ground coffee funnel is  
clogged.  
13 PROBLEMS THAT CAN BE RESOLVED BEFORE CALLING THE SERVICE CENTER  
If the machine is not working and an alarm light is on, the causes of the malfunction can be identified and resolved by  
referring to section 12. If, on the other hand, no alarm light is on, run the following checks before calling the service  
center.  
PROBLEM  
CAUSE  
SOLUTION  
The espresso / coffee is no  
hot.  
The cups have not been pre-  
heated.  
Heat the cups by rinsing them in hot water  
or leaving them to rest for at least 20 min-  
utes on the cup warmer tray (see section 5  
note 3).  
The infuser is too cold.  
Heat the infuser by pressing the  
before making the coffee (Fig. 14, see note 3,  
section 5).  
button  
The machine uses too little cof- Turn the espresso/coffee flavor knob (Fig.  
fee during the infusion process. 7) a little clockwise (see section 5 note 2)  
The coffee is not creamy  
enough  
The coffee is ground too  
coarse.  
Turn the grinding coarseness regulator (Fig.  
17) one click counter-clockwise (see section  
6).  
The ground coffee is not correct Use another brand of coffee blend.  
The coffee comes out too slow-  
ly  
The coffee is ground too fine.  
Turn the grinding adjustment knob (Fig. 17) one  
click clockwise (see chap. 6).  
The machine uses too much cof- Turn the espresso/coffee flavor knob (Fig. 7) a  
fee during the infusion process. little counter-clockwise.  
The coffee comes out too  
quickly.  
The coffee is ground too  
coarse.  
Turn the grinding adjustment knob (Fig. 17) one  
click counter-clockwise (see section 6).  
The machine uses too little cof- Turn the espresso/coffee flavor knob (Fig. 7) a  
fee during infusion. little clockwise.  
OPERATING INSTRUCTIONS  
21  
PROBLEM  
CAUSE  
SOLUTION  
Scrape the remains of dry coffee  
accumulated with a needle (Fig.  
28).  
The coffee does not come  
out of one of the spouts.  
The spout is blocked.  
Turning the steam knob, no • The holes in the spouts are  
steam comes out of the  
milk frother.  
Clean the holes in the milk frother and the  
steam nozzle (see section 9 - Fig.27).  
clogged.  
Remove the ground coffee inside  
the funnel, using a plastic knife (see  
section 7 – note 5). Then clean the  
infuser and the inside of the  
machine (see description in section  
10.2).  
Pressing the  
and  
buttons, the machine does  
not deliver coffee, but only  
water.  
Ground coffee may be blocked  
in the funnel.  
Check that the power cable is  
plugged into the power outlet.  
Pressing the  
machine does not switch  
on.  
button, the  
The machine is not plugged in.  
Turn the machine off (see section  
10.2). WARNING: the infuser can  
only be removed when the machine is  
off. Attempting to remove the infuser  
with the machine on will risk causing  
damage.  
The infuser cannot be  
removed for cleaning.  
The machine is on. The infuser  
can only be removed if the  
machine is off.  
Remove the infuser and thoroughly  
clean the inside of the machine, as  
described in section 10.2. Repeat the  
operation using a maximum of 1 level  
measure of ground coffee.  
Ground coffee is used  
(rather than beans) and the  
machine does not deliver  
the coffee.  
Too much ground coffee has  
been added.  
Thoroughly clean the inside of the  
machine, as described in section  
10.2. Repeat the operation by first  
The  
button has not been  
pressed and the machine has  
used both the ground coffee pressing the  
button, as indicated  
in section 7.  
added and the coffee ground  
by the grinder.  
Remove the infuser and thoroughly  
clean the inside of the machine, as  
described in section 10.2. Repeat  
the operation, however switching  
on the machine first.  
Ground coffee has been added  
when the machine is off.  
Scrape the holes with a needle (see  
section 10.1, Fig. 28).  
The coffee does not come  
out of the spouts, but  
rather around the service  
door.  
The holes in the spouts are  
clogged with dry coffee.  
The mobile drawer inside the  
service door is blocked and  
cannot swing.  
Thoroughly clean the mobile drawer,  
particularly near the hinges to ensure  
they are free to swing smoothly.  
OPERATING INSTRUCTIONS  
22  
This warranty applies to Super Automatic Espresso Machines with the De'Longhi brand name.  
LIMITED WARRANTY  
What does the warranty cover?  
We warrant each appliance to be free from defects in material and workmanship. Our obligation under  
this warranty is limited to repair at our factory or authorized service center of any defective parts or part  
thereof, other than parts damaged in transit. The repaired or new model will be returned at the compa-  
ny expense.  
This warranty shall apply only if the appliance is used in accordance with the factory directions, which  
accompany it, and on an alternating current ( AC ) circuit.  
How long does the coverage last?  
This warranty runs for two years ( 2 ) from the purchase date found on your receipt and applies only to  
the original purchaser for use.  
What is not covered by the warranty?  
The warranty does not cover defects or damage of the appliance, which result from repairs or alterations  
to the appliance outside our factory or authorized service centers, nor shall it apply to any appliance,  
which has been subject to abuse, misuse, negligence or accidents. Also, consequential and incidental  
damage resulting from the use of this product or arising out of any breach of contract or breach of this  
warranty are not recoverable under this warranty. Some states do not allow the exclusion or limitation  
of incidental or consequential damage, so the above limitation may not apply to you.  
How do you get service?  
If repairs become necessary, see contact information below:  
U.S. Residents:  
For all accessories, spare parts or replacement parts, please contact our parts division at 1-866-528-8323.  
Residents of Canada:  
Please contact our toll free hotline at #1-866-Latte-Best or 1-866-528-8323 (Hours of Operation:  
Monday - Friday 8:30am - 8pm, Saturday & Sunday 9:00am - 5:30pm) or log onto our website at  
Residents of Mexico:  
Please refer to the Limited Warranty statement for Mexico (see page 60).  
Please refer to the back page of the manual for De’Longhi addresses.  
The above warranty is in lieu of all other express warranties and representations. All implied warranties  
are limited to the applicable warranty period set forth above. This limitation does not apply if you enter  
into an extended warranty with De’Longhi. Some states do not allow limitations on how long an implied  
warranty lasts, so the above exclusions may not apply to you. De’Longhi does not authorize any other  
person or company to assume for it any liability in connection with the sale or use of its appliance.  
How does state law apply?  
This warranty gives you specific legal rights, and you may also have other rights, which vary from state  
to state.  
OPERATING INSTRUCTIONS  

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