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To send a text message from your wireless phone:
1. Press the Menu softkey
Cincinnati Bell Wireless Internet Services
Have you ever wanted to look up a sports score, get a breaking news headline, or check
your e-mail but were nowhere near a PC? Now you can do all of that and more using
your wireless phone!
2. Scroll the menu, highlight the Message center icon, and press the scroll key
center to select
3. Press the scroll key center to select New Message
4. Use the key pad to type your message
This section will provide detailed information on all the amazing things you can do with
your next generation phone. If you subscribe to one of the Wireless Internet plans, there
are a lot of added benefits you receive including a free Fuse email box, the ability to
personalize your service and set up short cuts to the places you visit most often, and
better rates on downloads and data usage beyond your selected plan. If you choose not
to subscribe, you can still try Wireless Internet and pay-as-you-go using our more limited
service.
a. Example – Type the word ‘HELLO’
i. Press 4 twice for H
ii. Press 3 twice for E
iii. Press 5 three times for L (wait a couple of seconds)
iv. Press 5 three times for L
v. Press 6 three times for O
All the applications within this section require that you be connected to Cincinnati Bell
Wireless Internet Service.
5. Once you’ve typed your message (up to 150 characters), press the top left soft key
to select “Send”
6. You can either:
How do I connect to CBW Internet services?
Simply select the Menu softkey | Web Browser | Home to connect to CBW Internet
services. You’ll then see the following menu:
a. Manually input a 10-digit wireless phone number and press the top left soft
key to select “Send”
b. or press the top left soft key to select “Find” and access your saved contacts.
Your selection will display your phonebook. Scroll through the list and select
the name you want to send a message to and press the top left soft key “To”.
You’ll notice the number of the contact you’ve selected in the dialog box. If this
is the correct entry, press top left soft key to select “Send”.
7. Once you press “Send”, your phone will display “Sending Message to *contact
number*” letting you know the message is successfully sending from your phone.
Most messages should be delivered within a few seconds; however multiple
variables could delay, or prevent messages from being successfully delivered.
• National News
• Cincinnati.com
• ESPN
• New Tones
• Java Games
• E-mail
• Cincinnati Bell Yellow Pages
• Ring Tones and Graphics • Find It
• Wall Street Journal
• Entertainment
• My Info
• Google
• Yahoo
• Usage History
Navigating through menus:
To select one of these menu options, use the scroll keys to scroll up, down, left and
right through the menu. When the item you want is highlighted, press the top left
soft key to Select. (Tip! Pressing the top left soft key is just like the “ENTER” key on your
PC, which lets you select the menu item with one touch.)
Helpful Hints
•
•
•
To insert a space press 0.
To insert a period press 1 1.
If you’re sending a message to a stored contact, the wireless number must
contain 10 digits for the message to be sent successfully.
Entering letters, symbols and numbers into your phone:
Your phone’s user guide has great information to help you learn how to enter
numbers, letters, and symbols. You’ll need to learn how to do this before continuing.
(Tip! Also check out “Predictive Text”, and how to change cases from capital to lower
case letters. It will make your experience much easier.)
•
•
Send a message from your computer to your wireless phone by indicating the
email address as your 10-digit wireless number @gocbw.com
For more advanced options (such as using T9/Predictive text) please consult
your user manual.
Wireless Internet Service Overview
National News
Get the latest news straight from the AP wire! Searchable news categories include US,
World, Business, Science & Technology, Politics, Sports, Entertainment, Health and more!
Cincinnati.com
Access local information from your wireless phone – 24 hours a day, 7 days a week – from
The Cincinnati Enquirer,The Cincinnati Post,The Associated Press, Gannett News Service
and more. Cincinnati.com gives you everything you need to know about Cincinnati: Local
and national news, sports, arts and entertainment information, community events,
weather, traffic updates, and more – all updated minute-by-minute each day.
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ESPN Sports
• A message will appear indicating the tone just downloaded was saved
successfully.
Sports news is now at your fingertips – brought to you by the leading provider of sports
on the Internet. ESPN offers late breaking news, statistics, schedules, and player updates,
in addition to up-to-the minute sports scores from live events. Get sports info on
numerous college and pro sports including football, hockey, horse racing, auto racing,
basketball, tennis, golf and more!
• Press “OK”
Note: Once a ringtone has been downloaded, a text message will be received indicating
which tone was just downloaded.
Applying a downloaded ringtone:
Ringtones & Graphics
•
From the homescreen, press the Menu button (left side of the key pad)
Get the coolest ringtones and graphics from Cincinnati Bell. Select from various songs
and artists. Get your school fight song. Download a graphic that lets you express your
own personal style. Downloads are priced individually and, if applicable, the data used to
transfer the file will be subtracted from your monthly Wireless Internet plan (or charged
per kilobyte if you aren’t a Wireless Internet subscriber). Note: This option not available
on all Next Generation phones.
•
Scroll to the icon titled Audio & Visual (in the middle row on the right side of the
screen) and push the button in the middle of the navigation key
•
•
Scroll down to Music and push the button in the middle of the navigation key
Scroll through the various ringtones and highlight the ringtone just downloaded
and press the Menu button
Downloading/saving a ringtone from CBW’s WAP Deck:
•
•
Scroll down to Set as ring tune and press “OK”
•
Push the Browse button (top right button on keypad)
Line 1 will be highlighted. Press “OK”
•
Scroll down to New Tones (for the Newest ringtones) or Ringtones & Graphics
(for all ringtones and graphics) and push the button in the middle of the
navigation key
Note: The ringtone must have been previously downloaded.
Downloading/saving a graphic/wallpaper from CBW’s WAP Deck
•
Push the Browse button (top right button on keypad)
•
•
Once you’ve selected a category to choose a ringtone from, scroll to the tone you
wish to download and press the button in the middle of the navigation key
•
Scroll down to Ringtones & Graphics and push the button in the middle of the
navigation key
Your phone number should default as the number where the tone will be sent.
Scroll down to the bottom of the screen (you’ll notice the NEC 232 has been
selected automatically) and highlight Buy and push the button in the middle of
the navigation key
•
•
•
Scroll down and highlight Graphics and push the button in the middle of the
navigation key
Once you’ve selected a category to choose a graphic from, scroll to the graphic
you wish to download and press the button in the middle of the navigation key
•
A confirmation page (illustrating the title of the ringtone you wish to download)
will appear illustrating what you’ll be charged for the download and asking if you
wish to continue. Highlight Buy and press the button in the middle of the
navigation key
Your phone number should default as the number where the graphic will be sent.
Scroll down to the bottom of the screen (you’ll notice the NEC 232 has been
selected automatically) and highlight Buy and push the button in the middle of
the navigation key
•
•
A“Thank you for your purchase” message will appear and the title of the ringtone
you want to download will be highlighted – push the button in the middle of the
navigation key to download the tone
•
A confirmation page (illustrating the title of the Graphic you wish to download)
will appear illustrating what you’ll be charged for the download and asking if you
wish to continue. Highlight Buy and press the button in the middle of the
navigation key
The ringtone will be downloaded to your phone, and it will start to play
• During or after the tone plays, press the Menu button (left side of the key pad)
• Scroll down to Advanced and press “OK”
•
•
A page indicating the graphic just downloaded was successfully sent to your
phone number
• Scroll down to Save Items and press “OK”
• A window titled “Save Items” will appear with the title of the ringtone just
downloaded
Within a few seconds you will receive a text message with a link to the graphic.
Scroll down through the body of the text message and highlight the link. Once
the link has been highlighted, press “Select”
• Press the button in the middle of the navigation key and you’ll be asked to
enter a filename (which defaults to the name of the ringtone just downloaded)
•
•
The graphic just downloaded will appear on the screen of your phone
• Press “OK”
While the Graphic is on your phone’s screen press the Menu button (left side of
the key pad)
• Scroll down to Advanced and press “OK”
• Scroll down to Save Items and press “OK”
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• A window titled Save Items will appear with the title of the Graphic just
downloaded
• Select “No” and the following will appear: “Set up your email address and
password so you can take advantage of Fuse Email while you’re on the go”.
Select “OK”
• Press the button in the middle of the navigation key and you’ll be asked to
enter a filename (which will default to the title of the graphic you just
downloaded)
• Next you will choose a user name and a password.
• Create your user name. If the user name you have chosen is already being
used, you will be provided with alternatives. You may choose a suggested
alternative or select a completely different user name.
• Press “OK”
• A message will appear indicating the tone just downloaded was saved
successfully
• Create a password. Passwords must be at least six characters long and must
include at least one numeric character.
• Press “OK”
• Once you have successfully created a user name and password, you will receive
a confirmation message indicating your Fuse email box has been created.
Note: Once a graphic has been downloaded, a text message will be received indicating
which graphic was just downloaded.
• The next time you access“My Email”from the menu, you will not need to input
your username and password. You will be automatically logged in to your Fuse
email box.
Accessing a downloaded graphic to apply as
screen saver/wallpaper/mms message:
•
From the home screen, press the Menu button (left side of the key pad)
• If you would like to require your password be asked for every time you access
“My Email”, you can set this preference in the“My Email Tools”folder and
select “Remove Auto-Login”.
•
Scroll to the icon titled Audio & Visual (in the middle row on the right side of the
screen) and push the button in the middle of the navigation key
•
•
Scroll down to Pictures and push the button in the middle of the navigation key
• If you’d like to access your email from a computer, you may do so by going to
“Username”@fuse.net, as well as your password.
Scroll down to the title of the graphic just downloaded and press the Menu
button
•
•
From this screen you can Send this graphic to another Cincinnati Bell next
generation wireless phone, or
•
Those who HAVE an existing Cincinnati Bell email box (Fuse, ZoomTown etc.).
Select“My Email”. You will be asked: “Are you an existing Cincinnati Bell email
(fuse.net, zoomtown.com) customer?”
Set it as your phone’s Wallpaper
Java Games
• Select “Yes”
Download a fun game to play while waiting around. Downloads are priced individually
and, if applicable, the data used to transfer the file will be subtracted from your monthly
Wireless Internet plan (or charged per kilobyte if you aren’t a Wireless Internet
subscriber). Note: This option not available on all Next Generation phones.
• Select “Email Address:” and enter your existing Cincinnati Bell email address
the case, press = until you see“abc”mode instead of“Abc”mode.
• Scroll down to “Email Password” and enter your existing email password
(case sensitive).
E-Mail
To access your email, select the“Email”menu option within the Cincinnati Bell Wireless
Internet services home page on your phone.You will see two options: 1) My Email,
or 2) Other Email
• Scroll down and select “Go”
• If you see a message asking “Fetch redirected URL?”, select“Yes”.
• You should now see your existing email inbox. Subsequent returns to“My
Email”won’t require you to input your“Email Address”and“Email Password”
– you’ll automatically be logged in!
My Email
Cincinnati Bell Wireless Internet subscribers get one Fuse email box free. If you are
an existing Cincinnati Bell email subscriber (Fuse, ZoomTown, etc.) you may set up
“My Email”with the same Cincinnati Bell email address and password that you use to
log-in via your PC.
Other Email
Use this option if you have email with a different provider (than Cincinnati Bell), or
you wish to check a secondary Cincinnati Bell email account (up to 5 secondary
email boxes besides the primary set up in“My Email can be accessed).
Setting up “My Email”
The directions will vary for those with and those without an existing Cincinnati Bell
email box (Fuse, ZoomTown, etc).
•
Select the “Other Email” option, choose from one of the available options (Yahoo
& MSN), and enter your email address and password.
•
Those who DO NOT HAVE an existing Cincinnati Bell email box:
Select “My Email”. You will be asked: “Are you an existing Cincinnati Bell email
(fuse.net, zoomtown.com) customer?”
•
If your email service is not listed, visit your email provider’s website using the
“go to”option and enter your Username and Password. If you have difficulty
accessing your other email, contact your email provider for assistance.
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Wall Street Journal
Find It
Access the only morning paper that delivers the latest business news from every major
market in the world. More than 1,650 analysts and writers bring you the top world
news, crucial reports from all industries, in-depth technology coverage, along with all the
financial insight you need to succeed. Select from US News, Asia News, Europe News or
Technology News.
The“Find It”section puts you in command! Now you not only have access to breaking
news and information, you have access to databases of information using your phone!
Find stores, get directions, access phone numbers of friends and businesses, find out
who just called with Reverse Lookup, and more! Within the“Find It”section, you will be
able to select among the following menu options:
1. Find Nearest
2. Google
3. White Pages
4. Yellow Pages
5. Reverse Lookup
6. Go To Site
7. Directions
8. Movies
Entertainment
This category offers more fun things to do with your phone! Within the Entertainment
category are:
Movies: See what’s playing in your area, get movie reviews, prices, movie times, and
listings of what movies are coming soon. What more could you need?
The easiest way to find the nearest hotel, restaurant, etc, is to select“Find Nearest”and
“Enter ZIP”. Once you’ve entered your Zip (starting point), you can select the type of
business you are seeking (restaurant, gas station, etc). Highlight your selection and press
“Enter” (scroll key center). Your results will appear.
Games: Here you’ll find games that you can buy and download to your phone to
play anytime. You’ll also find a library of games that you can play online by yourself
or against others. Some of our many online games include: 3X Trivia, Blackjack,
Decoder, Hangman, Roshambo, and Scrabble.
Google
Google is a search engine that you can select if you want to visit other websites.
Note: Downloadable games have a fee when you download and the kilobytes used to download
the game are deducted from your monthly data plan. Games that you play online are free, except
the kilobytes used while playing are deducted from your monthly data plan.
Note: Many websites are not set up correctly for access using a mobile phone. If you have trouble
viewing a site, the trouble is most likely with the format of the website and not your mobile phone’s
browser.
Lottery: Get the latest lottery scores to find out if you’re a millionaire yet.
Yahoo
Horoscopes: Check your horoscopes anytime; they’re right here at your fingertips
whenever you need to know what the day has in store for you!
Direct links to commonly used e-mail providers,Yahoo and MSN. You can access these
sites via these links or by selecting“other email”under the Email menu option.
Proverbs: Need a wise saying to jump-start your day? Check out our proverbs
Usage History
section.
Keep track of the wireless data usage on your account through this helpful link.
My Info
Multimedia Messaging Service (MMS)
Set up a short cut to your favorite Wireless Internet information. Short cuts might allow
you to quickly check the weather in specific cities, check certain stock ticker symbols,
track your favorite sports teams, or set up a specific starting point when looking up
directions. “My Info” is available to those who subscribe to any Cincinnati Bell
Wireless Internet plan. Within the My Info section, you have the following choices:
Also known as“Picture Messaging”, MMS allows users to create and messages combining
text, sound and graphics. You can send and receive images, voice clips, music, greeting
cards and more…even if your Next Generation phone does not have a camera
embedded in it. It should be noted, however, that both the sender and the receiver
must have a Next Generation phone which is MMS capable.
•
•
•
•
My Bookmarks
My Theaters
My Horoscopes
My AP News
•
•
•
•
My Weather
My Lottery
My Sports
My Stocks
•
•
•
My Drivers
Alerts
Edit Settings
There is a $.20 per message charge for each message sent.The data (kilobytes) used to
transfer of the MMS file will also be deducted from the data in your monthly Wireless
Internet plan. (If not a Wireless Internet subscriber, the sender will be charged $0.03 per
kilobyte for the data transfer.) When receiving an MMS message, the recipient pays
nothing; however, the data (kilobytes) used to transfer the file will be deducted from the
recipient’s monthly Wireless Internet data plan balance.
You can customize your prefences using your PC or using your wireless phone.
To customize your preferences using your phone, select Menu softkey | Web Browser
(pressing the scroll key center opens links) | Home | My Info | More | Edit Settings. Once at
“Edit Settings”, you can follow the screens to choose whether or not you would like to
view each of the categories. To select a category, you must first highlight the category
by scrolling up or down with the scroll keys and press the scroll key center to select.
Sending/receiving MMS messages
There are 3 ways to send an MMS message: between phones, PC to phone, and
phone to PC.
Note! To send MMS message between phones, both the sender and the receiver must have a
Next Generation phone. If the sender has a Next Generation phone and the receiver does not, the
receiver will receive a text (SMS) message with a unique URL (web address) that can be accessed
via PC to view the content.
Cincinnati Bell Yellow Pages
Search for business and residential phone and address listings from the Cincinnati Bell
Yellow pages using your wireless phone. Find the nearest, get driving directions and
more!
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Protecting Your Phone From Unauthorized Use
Would you like to make sure that others can’t use your phone (and your airtime)
without your consent? Just follow these simple steps. Once activated, your phone will
require the user to enter a password each time it’s turned on.
Sending an MMS from your phone
• Press the Menu softkey | select Message Center | New Message
• If you would like to enter a text message, input the message now and press the
Menu softkey when finished. Inputting text is not required.
• Scroll down the list to highlight and select “Attachments”
• Select “Attach File”
•
•
Press the Menu softkey Settings | Security | Locks | SIM PIN | Lock
To turn your PIN code request on, you will be prompted to enter a 4 to 8 digit
phone code (that you create)
• Highlight and select the form of media you would like to attach
• Highlight the item you wish to insert and press the scroll key center to select
• Press the top left soft key to select “Send” and choose the recipient by either:
•
Call Cincinnati Bell Customer Care at 1-888-391-3925 to obtain a PIN/PUK code to
enter at the prompt.
NOTE: You will have 10 chances to correctly enter this code. If you incorrectly enter it 10 times, you
will see “SIM Blocked” and should visit your nearest Cincinnati Bell Wireless location to purchase a
new SIM card.
• Manually inputting a 10-digit wireless phone number and press the top left
soft key to select“Send”
• Pressing the top left soft key to select“Find” where you can access your saved
contacts.Your selection will display your phonebook. Scroll through the list
and select the name you want to send a message to and press the top left
soft key to select “To”. You’ll notice the number of the contact you’ve
selected in a dialog box. If this is the correct entry, press the top left soft key
to select “Send”.
How to Use Connect2Home CallingSM
Connect2HomeSM calling is a feature included with USA Nation bundled wireless rate
plans which allows you to make free voice calls from your GSM wireless phone to your
home phone number. If you’ve selected a rate plan which includes Connect2Home
calling, this service should be available for use the next business day after ordering.
Once the service is active on your account, you will receive a text message to your
wireless phone to confirm.
Note! Your NEC a232 can receive image files that are 45KB or smaller and in the format of a
JPEG, PNG, OTA-BMP, WBMP or GIF. Sound files must be in Mobile MIDI (GMX) format and under
45KB in size.
When sending an MMS message to a Next Generation phone from your PC (using your email
or a website), you’ll need to know the phone’s address.The Next Generation phone’s MMS
“email” address is made up of their 11-digit wireless phone [email protected].
How to place a call using Connect2Home service:
•
To place a Connect2Home call, dial“22”then press the “Send” or “Enter” key to
place a call to your designated home number. Calls you make by dialing“22”will
automatically be sent to your home number (your home number is the local,
residential Cincinnati Bell Telephone phone number that you provided to
Cincinnati Bell for billing purposes when you activated your wireless phone.)
Receiving MMS to your phone
• When an MMS message is received, your screen will read“New Message”
• To view the message, press the top left soft key to View
•
•
If you move, you can change the telephone number that you designated to be
your home phone number twice per calendar year by calling CBW Care at
(888) 391-3925.
• The message will appear. If the message came from a PC, you may see a
message stating that the image is attached. You can view picture attachments
sent via MMS, however, the image may not be the first thing you see when you
open the message. You may need to scroll down in the message in order to get
to the image.
IMPORTANT! Calls to“22”will always be free calls, and the minutes used will not
subtract from the minutes you have available in your wireless rate plan. If you dial
directly to your 7- or 10-digit home phone number, these minutes will not be free
and will count against your plan’s available minutes. Likewise, minutes used
when dialing from your home to your wireless will subtract from your plan’s
available minutes.
Saving an MMS message
MMS messages will be temporarily saved in your inbox/outbox for up to 7 days. If
you would like to save an image or message longer, you will need to follow these
directions to insert your message into your Saved folder:
•
Cincinnati Bell reserves the right to disconnect the Connect2Home feature at its
discretion.
• While the MMS message is open, press the “Menu” softkey
• Highlight Save and press the scroll key center to Select
• Highlight Save Message
• Your message is now located in the Saved folder of your Message Center
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Interactions with other telephone services:
•
Line Number Blocking or Out of Area: When you dial“22”, Cincinnati Bell must
be able to read the Caller ID from your incoming call in order to connect the call
to your designated home number. In certain coverage areas and/or if you have
“Line Number Blocking”service active on your wireless phone, calls will not carry
Caller ID information. In these instances, you will hear the following message:
“We’re sorry, your Connect2Home free call may not be completed at this time due
to insufficient incoming Caller ID information. This may be just a temporary
problem due to your current wireless network connection. Please try your free call
again at a later time.”
If you have“Line Number Blocking”set up on your wireless phone, you do not
need to eliminate this service. Instead, simply dial *82 513-241-3030 to use
Connect2Home service. This will be the phone number that you dial each time
you place a call home instead of dialing“22”. It may be easiest for you to use this
number if you program the entire number sequence into your address book.
•
Call Forwarding: Call Forwarding should not be used to forward any calls to
your home number, to“22”, or to 513-241-3030. Calls placed using the Call
Forwarding feature will be billed the normal call forwarding charges ($.07/min).
Billing detail with Connect2Home:
Calls made to“22”or 513-241-3030 will appear on your monthly detailed bill.
Connect2Home calls will be identified as shown below.
LOCAL CALLS
Long
Number called Type Min Airtime Distance
22 0.000 0.00
Date
14. Jul 3
Time
9:32p
Total
0.00
3
Called to: Cnct 2Home
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