Blackberry WIRELESS HANDHELDTM 857 User Manual

Installation and User’s  
Guide  
RIM 857 Wireless  
TM  
Handheld  
FCC compliance statement (USA)  
FCC Class B Part 15  
This device complies with Part 15 of the FCC Rules. Operation is  
subject to the following two conditions:  
This device may not cause harmful interference, and  
This device must accept any interference received, including  
interference that may cause undesired operation.  
Changes or modifications to this unit not expressly  
approved by the party responsible for compliance could  
void the user’s authority to operate this equipment.  
WARNING  
This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment  
generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the manufacturers  
instructions, may cause interference harmful to radio  
communications.  
There is no guarantee, however, that interference will not occur in a  
particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the  
following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
   
Consult the dealer or an experienced radio/ TV technician for  
help.  
Industry Canada Certification  
This device complies with Industry Canada RSS 119, under  
certification number 2503 195 677A.  
IC Class B compliance  
This device complies with the Class B limits for radio noise emis-  
sions as set out in the interference-causing equipment standard enti-  
tled Digital Apparatus,ICES-003 of Industry Canada.  
   
Contents  
System Requirements .............................................................15  
Description of keys .................................................................23  
Setting message notification ..................................................37  
Using password protection ...................................................38  
Summary and tips...................................................................44  
Start sending email ........................................................................45  
Turning the radio on and off.................................................45  
Registering with the network................................................46  
Installing the Desktop Software............................................48  
Connect the handheld to your PC ........................................48  
Sending a message ..................................................................50  
Reading a message..................................................................52  
Summary ..................................................................................54  
Using the Desktop Software........................................................55  
Synchronizing PIM .................................................................59  
Sending messages to many contacts ....................................65  
Sending file attachments........................................................82  
Summary and tips...................................................................86  
Managing messages.......................................................................89  
Saving messages......................................................................89  
Searching messages ................................................................93  
Deleting messages...................................................................99  
Editing messages...................................................................102  
Resending a message............................................................103  
Marking a message as unread .............................................104  
Marking all messages read ..................................................105  
Summary and tips.................................................................106  
Using the Address Book .............................................................109  
Setting Address Book options.............................................109  
Customizing handheld options ..........................................151  
Battery.....................................................................................161  
Storage ....................................................................................162  
Home screen ..........................................................................163  
LCD screen .............................................................................163  
Messages.................................................................................164  
Punctuation ............................................................................166  
Desktop Software..................................................................166  
Resetting the handheld ........................................................166  
Specifications................................................................................169  
Research In Motion Limited Software License Agreement.171  
Terms and Conditions..........................................................171  
Limited Warranty .........................................................................175  
Index...............................................................................................179  
IMPORTANT SAFETY  
INFORMATION  
Please read these safety instructions and the operation instructions  
provided in this manual before operating the RIM 857 Wireless  
Handheld or its charging cradle. Retain these instructions for future  
use.  
Remember to follow any special regulations governing the use of  
the RIM 857 Wireless Handheld and always switch it off in areas  
where radio devices are forbidden, or when it may cause  
interference or danger. Any safety laws and regulations pertaining  
to the use of cell phones and two-way radios will likely apply to  
your use of the handheld. We encourage you to follow such laws  
and regulations at all times. In particular, please observe all  
restrictions on the use of radio equipment in fuel depots (fuel  
storage and distribution areas), chemical plants, where blasting  
operations are in progress or in any other area in which restrictions  
on radio transmissions are imposed. In addition, the RIM 857  
Wireless Handheld should not be used in locations that may be  
hazardous including, without limitation, locations in which  
hazardous or combustible gases may be present.  
The RIM 857 Wireless Handheld is not an FAA-approved electronic  
device for use on aircraft. Switch off the handheld when in an  
aircraft. The effect of the use of the handheld in an aircraft is  
unknown. Such use may affect aircraft instrumentation,  
communication and performance, may disrupt the network, and  
may be illegal.  
Operation of any radio transmitting equipment, including the  
handheld, may interfere with the functionality of inadequately  
protected medical devices, including pacemakers. Consult  
a
physician or the manufacturer of the medical device if you have any  
   
questions. Additionally, while most modern equipment is  
adequately shielded from radio signals such that your handheld  
will not interfere with the operation of such equipment, certain  
electronic equipment, including automotive systems, may not be  
shielded against the radio signals from your handheld. You should  
check with the manufacturer of your motor vehicle or the  
manufacturers representative to determine whether the use of the  
handheld will present any safety issues.  
Avoid using the handheld in any environment requiring your full  
attention, such as when driving a vehicle. If you need to use your  
handheld while driving, have a passenger in the vehicle use the  
handheld for you, or find a safe location to halt your vehicle prior to  
using the handheld. Do not use the charging cradle as a means of  
storing your handheld while in a vehicle.  
Do not use any cradle, charging unit, or any other  
accessory or attachment that is not manufactured or  
supplied by RIM or an authorized RIM accessories supplier.  
Use of any accessory or attachment that is not supplied or  
approved for use by RIM in conjunction with the handheld is  
not permitted as it may cause hazards.  
WARNING  
Do not place the RIM 857 Wireless Handheld or its charging cradle  
on any unstable surface, such as a cart, stand, tripod, bracket, or  
table. It may fall, causing serious injury to a child or adult, and  
serious damage to the handheld.  
Discard the handheld properly. As the unit contains a lithium  
battery, neither the handheld nor the lithium battery should be  
disposed of in fire. Dispose of the handheld containing the lithium  
battery in accordance with the laws and regulations in your area  
governing disposal of such cell types. Contact RIM if you have any  
questions concerning disposal of the handheld or the lithium cell.  
The handheld should be operated only from the type of power  
source indicated on the marking label. Refer to the operating  
instructions starting on page 21 for more information on the battery  
and power supply. Do not overload wall outlets, extension cords, or  
integral convenience receptacles as this may result in a risk of fire or  
electric shock.  
Never push objects of any kind into the RIM 857 Wireless Handheld  
through openings as they may short-out parts and this may result in  
a fire or electric shock. Never spill liquid of any kind on the  
handheld or its charging cradle. Unplug the charging cradle from  
the wall before cleaning. Do not use liquid or aerosol cleaners.  
IMPORTANT UL SAFETY  
INSTRUCTIONS  
Read these instructions. Keep these instructions. Heed all warnings.  
Follow all instructions.  
Do not use this apparatus near water. Clean only with a dry cloth.  
Do not install near any heat sources, such as radiators, heat  
registers, stoves, or other apparatus (including amplifiers) that  
produce heat.  
Do not defeat the safety purpose of the polarized or grounding-type  
plug. A polarized plug has two blades with one wider than the  
other. A grounding-type plug has two blades and a third grounding  
prong. The wide blade or the third prong are provided for your  
safety. If the provided plug does not fit into your outlet, consult an  
electrician for replacement of the obsolete outlet.  
Protect the power cord from being walked on or pinched  
particularly at plugs, convenience receptacles, and the point where  
they exit from the apparatus.  
Only use attachments/ accessories specified by the manufacturer.  
 
Unplug this apparatus during lightning storms or when used for  
long periods of time.  
Refer all servicing to qualified service personnel. Servicing is  
required when the apparatus has been damaged in any way, such as  
when the power-supply cord or plug has been damaged, liquid has  
been spilled or objects have fallen into the apparatus, it has been  
exposed to rain or moisture, does not operate normally, or has been  
dropped.  
To reduce the risk of fire or electric shock, do not expose  
this apparatus to rain or moisture.  
WARNING  
Adjust only those controls that are covered in this manual. An  
improper adjustment of other controls may result in damage and  
will often require extensive work by a qualified technician to  
restore the handheld or charging cradle to its normal operation.  
Failure to observe all safety instructions contained in this  
manual will void the Limited Warranty, and may lead to  
suspension or denial of services to the offender, or legal action,  
or both.  
Welcome to your wireless  
solution  
The RIM 857 Wireless Handheld is a powerful computer with a full-  
featured Address Book, Appointment Calendar, MemoPad, and  
Task List. Unlike other PIM products, the RIM 857 Wireless  
Handheld includes an integrated wireless modem. Your package  
will also include the RIM 857 Wireless Handheld Charging Cradle  
and the Desktop Software, which allows you to synchronize with  
popular desktop personal information management (PIM) software.  
Get ready to experience the power of messaging with your  
handheld using functions such as:  
Messages: Receive, read, reply to, compose, forward, save, file,  
and delete messages.  
Compose: Create and send messages to Internet email  
addresses.  
Saved Messages: Store messages for future viewing.  
Search Messages: Locate messages in seconds with the  
powerful search tool.  
Address Book: Store your personal directory of contact  
information, such as multiple phone and fax numbers, and  
email addresses. Enter notes for individual contacts and search  
the database to find specific contacts.  
Calendar: Keep track of appointments using one of the four  
calendar views: Day, Week, Month, or Agenda.  
Tasks: Add, edit, and delete tasks and mark tasks as complete.  
Alarm: Set the alarm on the handheld to sound daily.  
MemoPad: Compose, edit, and delete notes, memos and lists.  
                     
14  
Welcome to your wireless solution — New for version 2.0  
Calculator: Perform basic mathematical operations and  
conversions.  
Options: Customize the way the handheld notifies you of new  
messages; set the password; add, edit, and delete AutoText  
entries; set the current date; program the automatic on/ off  
feature.  
Lock: Lock the handheld with a password security screen so  
that only you can use it. (This function is only visible in the  
Home screen after you have set a password.)  
Turn Wireless Off / Turn Wireless On: Turn the handhelds  
radio off when it may interfere with other radio  
communications, such as during a flight. Turn on the radio  
again to send and receive messages.  
Power Off: Turn off the handheld at night or on weekends.  
New for version 2.0  
The handheld (pre-installed with version 2.0 software) has an  
updated Search Messages function, which lets you create and save  
pre-defined searches on the handheld. You can use these searches in  
the Messages, Saved Messages, or Search Messages screens to find  
messages sent to a particular address or containing specific text.  
(See page 93 for more information.) The expanded Calendar  
function now supports recurring calendar appointments and offers  
you one of four views: Day, Week, Month, or Agenda.  
For a complete list of new features for version 2.0 of the software,  
refer to the README.txt file, found on your installation CD-ROM.  
Upgrading to version 2.0  
If you are currently using a previous version of the Desktop  
Software, you should upgrade to version 2.0. Before installing the  
new software on your desktop and your handheld, you should  
Installation and User’s Guide  
                 
15  
Welcome to your wireless solution Contents of your package  
perform a backup to store the contents of your handheld (such as  
Address Book entries, messages, and calendar items) on your PC.  
See Chapter 3 or the Backup and Restore online help for instructions  
on performing a backup.  
Once you have backed up your handheld information to your PC,  
follow the instructions on page 48 to install.  
Contents of your package  
Your package should contain the following:  
Handheld  
Charging Cradle  
Holster  
This Installation and User’s Guide  
Handheld Getting Started Card  
Installation CD-ROM  
If something from this package is missing or not working properly,  
contact the point of purchase.  
System Requirements  
The following components are required to install the Desktop  
Software:  
Intel-compatible 486 or higher desktop with an available serial  
port  
Windows 95/ 98/ 2000 with 8 Mb of RAM  
Installation and Users Guide  
       
16  
Welcome to your wireless solution About this guide  
About this guide  
This guide provides information for operating the handheld and for  
installing the Desktop Software.  
Notes will appear in this format and will contain additional  
information to help you perform the task being described.  
Note  
Tip  
Tips provide information about performing tasks and offer  
different options to perform tasks.  
A summary, including a list of relevant tips, is included at the end  
of each chapter.  
The Frequently asked questionschapter will help you further with  
your handheld. As well, the Desktop Software offers online help to  
guide you and answer your questions. To open the online help,  
select Help from any active window.  
About Research In Motion  
RIM is a world leader in the mobile communications market. Our  
current product portfolio includes mobile email solutions, wireless  
handhelds, and wireless modems.  
RIM has a history of developing breakthrough wireless data  
solutions. Our products are based on industry-leading technologies,  
providing superior radio coverage, small size, high performance  
and long battery life. They offer the freedom of mobility and the  
ability to stay in touch with people and information. And as people  
discover new uses for wireless data technology, RIM will continue  
to address their needs and help them discover new frontiers in  
wireless data.  
Installation and Users Guide  
       
17  
Welcome to your wireless solution Customer support  
Customer support  
For customer support, contact your service provider.  
Installation and Users Guide  
   
1
Get to know your handheld  
This chapter will help you get acquainted with your handheld  
before you start sending and receiving email.  
Handheld components  
Figure 1: Front view of handheld  
Here are some details on the handhelds main components:  
LCD screen  
The LCD screen is your interface with functions such as composing  
and reading messages, setting tasks and appointments, viewing and  
editing contact information, customizing device options, and  
         
20  
Get to know your handheld Handheld components  
performing basic mathematical calculations. The Home screen  
displays the current signal strength and battery level of the  
handheld.  
In low light conditions, you can increase the readability of the LCD  
by using the backlighting feature. To activate backlighting, press the  
silver key once. The backlight will shut off automatically if you do  
not press any keys or use the trackwheel for more than 20 seconds.  
(You can manually turn off the backlighting by pressing the silver  
key again.)  
Keyboard and trackwheel  
The 33-key QWERTY keyboard provides access to all of the regular  
alphabetic characters; numeric characters,  
a
symbols library,  
punctuation, and special characters can be generated using the  
orange ALT key in combination with the other keys. For easy typing,  
hold the device in both hands and use your thumbs. Roll and click  
the trackwheel for navigation and selection.  
A trackwheel that clicks!  
The trackwheel on the handheld has a unique feature for greater  
usability and performance: it clicks! Pressing down on the  
trackwheel with your thumb is comparable to the clicking function  
of your PC mouse. Click to open menus and to select functions and  
menu options.  
Holster (belt clip)  
A holster, equipped with a belt clip, accompanies the handheld.  
While in the holster, the handheld is protected and wearable. You  
can choose different forms of message notification based on whether  
the handheld is in or out of the holster.  
When you receive a new message and remove the handheld from  
the holster within five seconds, notification (based on how youve  
set it) stops and the most recently received message will be open. If  
Installation and Users Guide  
   
21  
Get to know your handheld Handheld components  
you pull the handheld out of the holster and quickly replace it,  
notification stops but the message will remain marked unread. See  
Setting message notificationon page 37 for information on  
notification options.  
Serial port  
The serial port on the bottom of the handheld fits into the prongs of  
the docking cradle. You must connect the docking cradle to your PC  
to use the Desktop Software (provided on the CD with your  
package).  
The Desktop Software supports standard USB-to-serial port  
converters. See Chapter 3, Using the Desktop Software, for more  
information on installation procedures and serial connection details.  
Docking cradle  
The docking cradle provides a link between the handheld and your  
PC, so that you may use the Desktop Software provided with your  
package. See Chapter 3, Using the Desktop Softwarefor more  
information on the cradle and the capabilities of the Desktop  
Software.  
Charger  
The handheld is designed to operate for one week or more on a full  
charge; exact battery life, however, will depend on factors such as  
usage and quality of coverage. The handheld contains an internal  
lithium cell. The docking cradle (see description above) is also used  
to recharge this cell.  
To charge the handheld, connect the AC adapter to the cradle's  
serial port connector, plug into a wall outlet, and insert the  
handheld into the cradle. The Desktop Software does not need to be  
running for charging to occur, nor does the cradle need to be  
connected to your PC. When the handheld is charging, the battery  
Installation and Users Guide  
       
22  
Get to know your handheld Turning on your handheld  
icon will change to a charging icon. Once the handheld is fully  
charged, the battery icon will replace the charging icon. See page 33  
for a list of handheld status icons.  
The handheld can be kept at a full charge by topping upthe  
battery every day for 10-15 minutes. From an empty battery, a full  
charge can be achieved in approximately 3 hours. It is not necessary  
to drain the battery completely before recharging.  
If the battery level becomes too low, the signal strength bars (located  
in the top right corner of the Home screen, next to the battery icon)  
will be replaced by BAT. This is an indication that it is time to  
recharge the handheld. In this state, all radio functions, such as  
sending and receiving email, will be disabled until the battery is  
recharged.  
Turning on your handheld  
When you receive your handheld, you must first insert it into the  
charging cradle and allow it to charge to full battery power. (You  
can view the strength of the battery in the top right corner of the  
Home screen.) See page 48 for more information on connecting your  
handheld to your PC.  
1. Press the silver key to turn on the handheld. From the Home  
screen you can select any of the handhelds main functions.  
2. Using the trackwheel, scroll through the icons to view the  
functions. The name of each function appears at the bottom of  
the screen.  
Installation and Users Guide  
   
23  
Get to know your handheld Turning off the handheld  
3. To select a function, scroll to the appropriate icon and click the  
trackwheel to open that functions screen.  
You can also select a function by pressing the underlined  
character in the functions name. For example, press M for  
Messages.  
Tip  
Turning off the handheld  
There are two methods of turning off the handheld:  
Press and hold the silver key until the handheld turns off.  
In the Home screen, scroll to the POWER OFF icon and click.  
Description of keys  
The following chart describes special keyboard and trackwheel  
combinations that will help you navigate, compose messages, and  
configure options on the handheld.  
Key  
Function  
Power On/Off, Backlight  
Press the silver key once to turn on the  
handheld.  
SILVER KEY  
When the handheld is on, press the silver  
key once to activate backlighting. Press  
again to turn off backlighting. (Backlighting  
will turn off automatically if you do not  
press any keys for 20 seconds.)  
Press and hold the silver key to turn off the  
handheld.  
Installation and Users Guide  
       
24  
Get to know your handheld Description of keys  
Key  
Function  
Scrolling and selecting  
Roll the trackwheel with your thumb to  
scroll up and down through screen lines,  
fields, and menu items.  
TRACKWHEEL  
Click (press down) the trackwheel with your  
thumb to open menus and select options,  
similar to the click function of a mouse used  
with your PC.  
Scroll through accented characters  
When composing a message or entering text,  
press and hold a letter key while rolling the  
trackwheel to scroll through international  
characters/ characters with accents. When  
the desired character appears, release the  
letter key.  
ALT characters  
The orange ALT key activates the numeric and  
symbol characters, printed in orange above the  
alphabetic keys.  
ALT key  
Press the ALT key once to affect the next  
character you type.  
Press and hold the ALT key while you type to  
affect all characters.  
An Aicon appears in the top right corner of  
your screen when the ALT key is active.  
Installation and Users Guide  
25  
Get to know your handheld Description of keys  
Key  
Function  
Horizontal scroll and changing options  
Hold the ALT key while you roll the  
trackwheel to move the cursor horizontally  
across screen lines (except in the Home  
screen where ALT + ROLL will move the  
cursor vertically).  
Hold the ALT key while you roll the  
trackwheel to scroll through field options.  
Capitalize alpha characters  
Press the SHIFT key once to capitalize the  
next character that you type.  
SHIFT key  
Press and hold the SHIFT key while you type  
so that all letters are capitalized.  
Press and hold the letter to capitalize it. This  
feature only works when Key Rate is set to  
Slow or Fast in the Screen/Keyboard screen.  
An up arrowicon appears in the top right  
corner of your screen when the SHIFT key is  
activated.  
CAPs lock  
Press ALT + CAP (RIGHT SHIFT) to activate caps  
lock mode. Any key that you press will be  
typed in upper case. Press SHIFT again to  
return to lower case mode.  
Installation and Users Guide  
26  
Get to know your handheld Description of keys  
Key  
Function  
NUM lock  
Press ALT + NUM (LEFT SHIFT) to activate num  
lock mode. Any key that you press in the  
upper row will be typed in its numeric form.  
Press SHIFT again to return to regular mode.  
Select multiple messages  
Hold the SHIFT key while rolling the  
trackwheel in the Messages screen to select  
more than one message. You can file, delete,  
or save these messages, or mark them read  
or unread.  
Carriage returns, select highlighted items  
Press the ENTER key to insert a regular  
carriage return, moving your cursor to a  
new line.  
ENTER key  
Press the ENTER key to select the highlighted  
item. Instead of clicking the trackwheel to  
select the item, you can press the ENTER key  
to perform your task.  
Delete previous characters  
Press the BACKSPACE key to move the cursor  
backwards and delete characters to the left  
of the cursor position.  
BACKSPACE  
key  
Installation and Users Guide  
27  
Get to know your handheld Description of keys  
Key  
Function  
Delete characters ahead of cursor, delete  
messages  
Press the DEL key to erase characters to the  
right of the cursor position.  
Press the DEL key while composing  
a
message to delete the selected character  
only.  
Press the DEL key in the Messages screen to  
delete the selected message. If you scroll to a  
date in the Messages screen and press DEL, a  
message appears asking if you wish to  
delete all messages prior to that date.  
Esc from screens/menus  
Press the ESC key to hide (close) a menu.  
Press the ESC key repeatedly to return to the  
Home screen.  
Escape key  
(under  
trackwheel)  
Press the ESC key to cancel an action.  
Insert a space, scroll through field options  
Press the SPACE key to insert  
between characters while you type.  
a
space  
SPACE key  
Press the SPACE key to insert the @and .’  
characters in Email fields.  
Press the SPACE key to toggle through field  
options.  
Installation and Users Guide  
28  
Get to know your handheld Description of keys  
Key  
Function  
Open symbols library for extra characters  
Press ALT+SPACE to open the Select Symbol  
screen, from which you can insert the  
symbol you need.  
Symbols screen  
As described in the chart above, you can press ALT+SPACE to open  
the Select Symbol screen. The following characters are available for  
you to insert into your message:  
To select a symbol, either scroll to a symbol and click, or press the  
associated alpha key under the desired symbol. You will return to  
your message with the symbol inserted.  
LCD interface  
The handhelds LCD screen is composed of the Home screen,  
function screens that are launched from the Home screen, and  
menus within each function. Icons are used throughout for message  
status, handheld status, and navigational aid. The following  
Installation and Users Guide  
 
29  
Get to know your handheld Description of keys  
sections provide details on the handhelds screens, menus, and  
icons.  
Backlighting  
When the handheld is on, press the silver key to activate  
backlighting.  
Backlighting is disabled after 20 seconds if you do not press a  
key or move the trackwheel. You can manually turn off the  
backlighting by pressing the silver key again.  
Function screens  
The functions list appears on the Home screen in rows of icons. To  
open a functions screen, scroll to an icon and click the trackwheel  
(or, press the underlined character in the function name).  
Home screen  
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30  
Get to know your handheld Description of keys  
The following chart shows each function icon and describes the  
corresponding function:  
Icon  
Description  
Receive, read, reply to, compose, forward, save,  
file, and delete messages.  
Messages  
Compose  
Type and send messages to Internet email  
addresses.  
Store important messages for future reference.  
Saved  
Messages  
Locate messages in seconds with the powerful  
search tool.  
Search  
Messages  
Store your personal directory of contact  
information, such as multiple phone, fax  
numbers, and email addresses. Use the search  
function to locate a specific contact.  
Address  
Book  
Keep track of appointments using one of the  
four calendar views: Day, Week, Month, or  
Agenda.  
Calendar  
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31  
Get to know your handheld Description of keys  
Icon  
Description  
Add, edit, and delete tasks and mark tasks as  
complete.  
Tasks  
Set the alarm on the handheld to sound daily.  
Alarm  
Compose, edit, and delete important notes and  
memos.  
MemoPad  
Calculator  
Perform basic mathematical operations and  
conversions.  
Customize the way the handheld notifies you of  
messages; set the password; customize Autotext;  
set the date/ time; program the automatic on/ off  
feature.  
Options  
Lock  
Lock the handheld with a password security  
screen so that only you can gain access to it. This  
icon will only appear on the Home screen after  
you have set a password.  
Installation and Users Guide  
           
32  
Get to know your handheld Description of keys  
Icon  
Description  
Turn the handhelds radio off when it may  
interfere with other radio communications, such  
as during flight. You will not be able to send or  
receive messages until you turn the radio on  
again.  
/
Turn  
Wireless  
On/ Turn  
Wireless Off  
Turn off the handheld whenever you prefer not  
to receive email messages or when you wish to  
conserve battery power. All queued messages  
will be delivered to your handheld once you  
turn it back on.  
Power Off  
Function menus  
Menus provide a list of options for the current function. You can  
open a function screens menu by clicking the trackwheel; the menu  
appears on top and covers approximately half of the screens width.  
Address Book function menu  
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33  
Get to know your handheld Description of keys  
Icons and graphical tools  
Home screen components  
The Home screen appears when you turn on the handheld. It is your  
starting point for using the handhelds functions.  
Home screen display  
In any of the function screens, press the ESC key to return to this  
Home screen. For a description of each function, see page 29.  
Handheld status icons  
These icons appear on the handhelds LCD screen to indicate  
battery power, coverage levels, and keyboard modes.  
Icon  
Description  
Battery power indicator  
Coverage strength indicator  
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Get to know your handheld Description of keys  
Icon  
Description  
Charging indicator  
Data is being sent  
Data is being received  
ALT key mode is activated  
SHIFT key mode is activated  
NUM lock mode is activated  
Unread messages waiting  
Message status icons  
These icons appear on the handhelds LCD screen to indicate the  
status of pending, sent, and received messages.  
Icon  
Description  
Message is being sent  
Message has been sent out to the network  
Message pending (will be sent later)  
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Get to know your handheld Description of keys  
Icon  
Description  
Composed message has been saved (not sent yet)  
Unread message transmission error  
Message returned, message transmission error  
New, unread message has been received  
Message has been read.  
Status of message is high  
Scrolling through options  
The handheld provides alternate methods of performing the same  
function (e.g. using hotkeys instead of the trackwheel). In particular,  
there are four ways to change the configurable options on your  
handheld. These alternatives apply to all screens where you can  
change options, such as in the Date/Time, the New Appointment,  
or the Daily Alarm screens.  
Use the menu. While in an option field, click to view the menu.  
Scroll to Change Options and click. A dialog box appears where  
you can scroll through your options. Once you reach the option  
you prefer, click the trackwheel. After setting all of the options  
in the screen, click to view the menu. Scroll to Save Options and  
click.  
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Get to know your handheld Description of keys  
Use ALT + roll. Hold the ALT key while rolling the trackwheel to  
scroll through the options. Release the ALT key once you reach  
your desired setting.  
Use the keyboard. You can press the letter or number which  
represents your choice. For example, if you are in a time field,  
press the first number of the hour you want to specify.  
Use the SPACE key. You can use the SPACE key to scroll through  
your options. Release the SPACE key once you have set the field  
to your preference. This method is used throughout the guide.  
Navigational icons  
These icons appear on the handhelds LCD screen to indicate  
positions within fields, lists, menus, and screens.  
Icon  
Description  
Indicates the cursor position  
You are at the bottom of a menu or screen; scroll  
the trackwheel up to view more items.  
You are at the top of a menu or screen; scroll the  
trackwheel down to view more items.  
You can scroll the trackwheel up or down to view  
more screen or menu items.  
You can scroll the trackwheel left or right to  
continue viewing icons on the functions list.  
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37  
Get to know your handheld Setting the date and time  
Setting the date and time  
1. In the Home screen, scroll to the OPTIONS icon and click.  
2. In the Device Options screen, scroll to Date/ Time and click.  
The Date/Time screen appears. Scroll to the field you would  
like to set, then press the SPACE key to scroll through your  
options.  
3. Click the trackwheel to view the menu. Scroll to Save Options  
and click.  
You return to the Device Options screen.  
Setting message notification  
You can customize the way the handheld notifies you when you  
receive a message.  
1. In the Home screen, scroll to the OPTIONS icon and click.  
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Get to know your handheld Using password protection  
2. In the Device Options screen, scroll to Notify and click. The  
Notify screen appears. Scroll to the field you would like to set,  
then press the SPACE key to scroll through your options.  
3. Click the trackwheel to view the menu. Scroll to Save Options  
and click.  
You return to the Device Options screen. See page 154 for more  
information on the notification options.  
Using password protection  
By setting a password for your handheld, you ensure greater  
security against others using the handheld.  
You can specify the length of time that the handheld is idle before  
the password security screen appears. Once the handheld is left idle  
for that amount of time, you will need to type your password to use  
the handheld.  
You can also manually activate the password security screen by  
selecting the Lock function from the Home screen. You should lock  
your handheld if you leave it unattended.  
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Get to know your handheld Using password protection  
If you do not want the password security screen to appear, you  
must disable your password in the Security screen.  
Password security screen  
If you have entered information in the Owner screen of the  
Options function, it will appear on the password security  
screen. We recommend that you include your own (or your  
companys) contact information in case the handheld is lost.  
Note  
If an incorrect password is entered 10 times, all information  
could be erased from the handheld for security reasons.  
The handhelds radio is turned off and the radio icon is  
removed from the Home screen. You will need to reload the  
applications before you can use your handheld again. You  
should regularly backup any information from your  
handheld that might not have originated on your PC. See  
Chapter 3 or the Backup and Restore online help for more  
information.  
To enable password protection  
You should set a password so that no one can use your handheld  
without knowing the password.  
1. In the Home screen, scroll to the OPTIONS icon and click.  
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40  
Get to know your handheld Using password protection  
2. In the Device Options screen, scroll to Security and click. The  
Security screen appears. While in the Password field, press the  
SPACE key to enable the password. A dialog box appears,  
prompting you to enter a minimum 4 character password. Press  
ENTER when you are finished. You will have to enter your  
password again to verify it.  
3. In the Security Timeout field, set how much idle time should  
pass before the password security screen will appear. Press the  
SPACE key to scroll through your options. Release the SPACE  
key once you have set the field to your preference.  
4. Click the trackwheel to view the menu. Scroll to Save Options  
and click.  
You return to the Device Options screen.  
If the password is enabled, you will need to enter it when  
connecting the handheld to your PC for use with the Desktop  
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Get to know your handheld Using password protection  
Manager. With the handheld in the cradle, you must type your  
password before you can gain access to the Desktop Manager tools.  
The password security screen will show your contact  
information (if you have entered it in the Owner screen) or it  
will prompt you to Press any key. Type the first letter of  
your password to gain access to the Enter Password dialog  
box. Type the remaining letters of your password to resume  
using the handheld.  
Note  
Once you have set a password, you need to enter it to use  
the Security screen again. In addition, if you turn off the  
handheld with the password security screen enabled, you  
will need to enter the password once you turn on the  
handheld again.  
To lock the handheld  
Once you have enabled your password in the Security screen, you  
can lock the handheld whenever you like. A lock icon will appear  
on the Home screen.  
1. In the Home screen, scroll to the LOCK icon and click.  
2. The password security screen appears and you will need to  
enter your password to use the handheld.  
The information you entered in the Owner screen of the  
handheld options will appear on the password security  
screen. If you did not enter any information, default  
information appears. See page 156 for more information on  
the Owner screen.  
Note  
To change your password  
1. In the Home screen, scroll to the OPTIONS icon and click.  
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Get to know your handheld Using password protection  
2. In the Device Options screen, scroll to Security and click. A  
dialog box appears, asking you to type your password. Once  
you do so, press ENTER to open the Security screen.  
3. Click to view the menu. Scroll to Change Password and click.  
4. A dialog box appears, prompting you to enter a new password  
(minimum 4 characters). Press ENTER when you are finished.  
You will have to enter your new password again to verify it.  
5. Click the trackwheel to view the menu. Scroll to Save Options  
and click.  
You return to the Device Options screen with your password  
changed.  
To disable password protection  
Once you disable your password, the password security screen will  
no longer appear.  
1. In the Home screen, scroll to the OPTIONS icon and click.  
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43  
Get to know your handheld Using password protection  
2. In the Device Options screen, scroll to Security and click. A  
dialog box appears, asking you to type your password. Once  
you do so, press ENTER to open the Security screen.  
3. While in the Password field of the Security screen, press the  
SPACE key to change the Password option to Disabled.  
4. Click the trackwheel to view the menu. Scroll to Save Options  
and click.  
You return to the Device Options screen.  
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44  
Get to know your handheld Summary and tips  
Summary and tips  
In this chapter, you learned about the various components and  
features of the handheld. Youve also performed a basic setup  
including setting the date and time, setting message notification,  
and enabling password protection. Youre now ready to start  
sending email.  
Getting to know your handheld - Tips  
Press the first letter of an item in an options list, menu, or choice list to  
jump directly to the item.  
Press Y to select Yes in a pop-up dialog box.  
Press N to select No in a pop-up dialog box.  
Press C or ESC to select Cancel in a pop-up dialog box.  
Press ALT and click the trackwheel to select an icon. Roll the  
trackwheel to move the icon to another position, and click the  
trackwheel to dropit into the new position.  
Installation and Users Guide  
   
2
Start sending email  
Now that youre more familiar with the handheld, you can start  
sending and receiving email! The following steps will help you get  
started:  
1. Turn on the radio.  
2. Register with the wireless network (if necessary).  
3. Install the Desktop Software on your PC.  
4. Connect the handheld to your PC using the cradle.  
5. Send a test message.  
6. Read the test message.  
Turning the radio on and off  
When you receive your handheld, you must first insert it into the  
charging cradle and allow it to recharge to full battery power. The  
wireless radio will be turned off, and the handheld cannot  
communicate over the network. You must turn on the radio before  
you can send and receive messages.  
In the Home screen, scroll to the TURN WIRELESS ON icon  
and click.  
     
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Start sending email Registering with the network  
You will notice that the TURN WIRELESS ON icon was an  
antenna, but when you select the icon, the function name changes to  
TURN WIRELESS OFF and the icon changes to an airplane. The  
airplane icon is a reminder to turn off your handhelds radio when  
on an airplane, in a hospital, or any place where it may interfere  
with other radio transmissions and frequencies. The icon will  
change depending on whether the wireless radio is on or off.  
You should turn off your handhelds radio if you are going to  
be out of coverage for an extended period of time. Turning  
off the radio will greatly improve battery life. See page 161  
for more information on saving battery life.  
Note  
There should be two messages in the Messages screen when you  
first receive your handheld to introduce you to your handheld and  
some of its basic features.  
Registering with the network  
After you turn on the wireless radio, a Registration message should  
arrive. In the rare case that the Registration message does not arrive,  
check the Home screen to ensure you are in coverage. (You are in  
coverage if you have one or more bars beside the coverage indicator  
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Start sending email Registering with the network  
in the top right corner of the Home screen.) Register your handheld  
using this procedure.  
1. In the Home screen, scroll to the OPTIONS icon and click.  
2. In the Device Options screen, scroll to Network Settings and  
click.  
3. In the Network Settings screen, ensure that the Roaming field  
is set to your country (U.S. or Canada) and that the Radio field  
is set to On. Verify that the Status field is set to Active.  
4. Click to view the menu. Scroll to Register Now and click.  
If you are in coverage, the Registration message should arrive  
within a few seconds.  
If the Status field in the Network Settings screen is not set  
to Active, contact customer support.  
Note  
You may also need to re-register your handheld each time  
you load new applications using the Desktop Softwares  
Application Loader tool. See Chapter 3 or the Application  
Loader online help for more information.  
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Start sending email Installing the Desktop Software  
Installing the Desktop Software  
You must install the Desktop Software in order to synchronize your  
Personal Information Management data, and use the other Desktop  
Software tools.  
1. Insert the CD-ROM into the appropriate drive. The Setup  
program starts automatically. Follow the instructions on your  
screen, using the default paths and names recommended for  
the Desktop Software.  
2. When Setup is complete, you may choose to open the README  
file and run the Desktop Software right away.  
Connect the handheld to your PC  
When connecting the handheld to the PC, use only the  
charging cradle provided by Research In Motion Limited.  
Note  
When you first receive your handheld, you must insert it into  
the cradle (with the AC connector plugged into a power  
outlet) and allow the handheld to fully charge to activate it.  
1. Ensure that you have properly installed the Desktop Software.  
If it is not already open, launch the Desktop Manager by  
selecting it from the Start>Programs menu.  
2. Insert the end of the cradle cable into a COM port on the back of  
your PC. Connect the AC adapter to the cradle cable as shown  
below. Plug the AC adapter into an available power outlet.  
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Start sending email Connect the handheld to your PC  
3. Secure the handheld in the cradle by inserting the connector  
port on the bottom edge of the handheld into the connector  
prongs of the cradle and press firmly in place.  
If the password is enabled, you must enter it before you can  
connect to the desktop. See page 38 for more information  
on the password.  
Note  
4. In the Desktop Manager, ensure that your PC recognizes a  
connection with the handheld. Select Options>Serial Settings to  
open the Settings window. Click Detect.  
The message Handheld not foundwill appear if the PC  
cannot detect the handheld on a serial port.  
Note  
If the handheld and charging cradle cable both appear to be  
connected securely, ensure that no other devices are  
sharing the serial port, such as a PCMCIA card or IrDA unit.  
Ensure that there is no other connectivity software running  
on your PC, and that you are not using the same port as  
your mouse.  
5. After connection is successful, click OK to exit the Settings  
window. The Desktop Manager will show the handhelds PIN  
and Current Status in the status bar.  
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Start sending email Sending a message  
Sending a message  
You can send a message to an existing contact or add a new contact  
while composing your message.  
You can also compose a message while in the Messages,  
Address Book, or Saved Messages screens. Click the  
trackwheel to view the menu. Scroll to Compose Message  
and click. Follow steps 2-6 below to compose and send  
your message.  
Note  
1. In the Home screen, scroll to the COMPOSE icon and click.  
2. In the To: screen, click the trackwheel to view the menu; scroll  
to New Address and click. (Once you have entries in your  
Address Book, you can scroll to a name. See page 110 for more  
information on adding Address Book entries.)  
3. In the New Address screen, enter your own email address  
information and press ENTER after each field.  
4. Click the trackwheel to view the menu. Select Save Address by  
clicking again. You return to the To: screen with your new  
contact selected. Click the trackwheel to view the menu where  
you select Email as your send method.  
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Start sending email Sending a message  
5. Type a subject line and press ENTER to begin typing your  
message. When you are finished composing your message,  
click the trackwheel to view the menu; select Send Message by  
clicking again.  
The Messages screen shows a list of message headers for each  
message youve sent or received; the header includes the time sent  
or received, the recipient or sender, and the subject line. You will see  
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Start sending email Reading a message  
one of the following icons to the left of the message header to  
indicate the messages status.  
Message is being sent  
Message has been sent out to the network  
Message is pending (will be sent later). This icon  
will appear if you are out of a coverage area or the  
network is busy.  
See Chapter 4 for more information on composing and sending  
messages.  
Reading a message  
When you receive your test message, follow these steps to read it.  
1. In the Home screen, scroll to the MESSAGES icon and click.  
2. In the Messages screen, scroll to the new message (the message  
header with an unread message icon beside it) and click to view  
the menu. Select Open Message by clicking again.  
Open messages quickly by double-clicking the trackwheel.  
Tip  
3. The new message appears on your screen. Scroll down to read  
the entire message. Scroll up past the subject line of the  
message to view the current folder, the message status, the  
recipient(s), the sender, and the date.  
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Start sending email Reading a message  
4. Press ESC to return to the Messages screen or click the  
trackwheel to view the menu, then scroll to select your next  
option. See Chapter 5 for more information on receiving and  
reading messages.  
If you slide the handheld out of the holster within five  
seconds of notification, the notification stops and the most  
recently-received message will be open. If you pull the  
handheld out of the holster and quickly replace it,  
notification stops but the message will remain closed and  
marked unread. See page 37 for more information on  
setting message notification options.  
Note  
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Start sending email Summary  
Summary  
Youve just sent and received a wireless email message. In this  
chapter, you learned the steps that are required for email redirection  
to occur. You can turn on the radio, register with the network,  
install the Desktop Software on your PC, connect the handheld to  
your PC, and enable email redirection. Read on to learn more about  
the Desktop Software.  
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3
Using the Desktop Software  
The Desktop Software can synchronize your messages, contacts,  
appointments, memos, and tasks between your PC and handheld.  
You can also backup any important information from the handheld  
to your PC, edit the Address Book and AutoText files, restore data  
back to the handheld, and load new applications onto the handheld,  
all using the Desktop Softwares convenient Windows interface.  
You will find basic instructions in this chapter for using the  
Desktop Software and its tools; you can find more detailed  
information in the online help. From any window, select  
Help to view procedures.  
Note  
Installation and setup  
The previous chapter, Start sending emaildescribed installing the  
Desktop Software and connecting your handheld to the PC for  
using the Desktop Software tools. This chapter shows you how to  
use the Desktop Software to get the most from your handheld.  
       
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Using the Desktop Software Loading handheld applications  
Loading handheld applications  
If necessary, use the Application Loader tool to update the software  
on the handheld and add any new applications that might be  
available.  
Before updating your handheld with new software using the  
Application Loader, use the Backup and Restore tool to  
save any important information from the handheld to your  
PC. See page 58 for more information.  
Note  
1. Place your handheld in the cradle and connect it to your PC. In  
the Desktop Manager, double-click Application Loader. The  
Welcome to Application Loader window appears. The  
handheld must be connected before you can load new software.  
See page 48 for more information on connecting to the PC.  
2. Click Next> to start the process of loading new software onto  
your handheld. An Initialization Progress dialog box appears  
on your PC to indicate that the Application Loader is  
connecting to your handheld and is reading your handhelds  
configuration. At the same time, your handhelds LCD will  
read Loader activity.... Wait until initialization is complete  
and the dialog box disappears. The Optional Application  
Selection window appears, displaying the applications that  
you can choose to download to your handheld.  
3. Select the check boxes next to the names of the applications you  
want to load and click Next>.  
Any applications that do not have a check mark beside them  
will be erased from the handheld (even if you have them  
currently loaded).  
4. The Existing Data Preservation window appears. In the  
Application Data section, select the check box if you want to  
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Using the Desktop Software Backing up files from handheld to the PC  
delete the information on your handheld (including your  
messages and address book entries). If you select this check  
box, ensure that any important information is backed up first.  
In the Applications section, select the check box if you wish to  
erase the applications from your handheld before loading  
updated ones. You should select this option if you are loading  
applications after a failed load operation. Click Next> to  
continue.  
5. The Summary window appears, displaying the application  
versions that will be downloaded to your handheld. Verify that  
the information is correct and click Finish.  
6. The Load Progress dialog box appears and the new files are  
added to your handheld.  
7. When loading is complete, the Loader dialog box will indicate  
whether loading was successful. If loading was not successful,  
make sure that your handheld is in the cradle and the cradle is  
connected to your PC properly. Then, repeat these steps. Click  
OK to return to the Desktop Manager.  
After the loading process is complete, you will need to turn  
on your handhelds radio to send and receive messages. In  
the Home screen, scroll to the TURN WIRELESS ON icon  
and click.  
Note  
Backing up files from handheld to  
the PC  
Use the Backup and Restore tool to save any handheld files to your  
PC or restore previously-saved files back to your handheld.  
Additionally, you can use it to customize the Address Book and  
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Using the Desktop Software Backing up files from handheld to the PC  
AutoText files: create new entries, edit existing entries, and delete  
the entries on your PC.  
Before updating your handheld with new software using the  
Application Loader, use the Backup and Restore tool to  
save any important information from the handheld to your  
PC.  
Note  
See the online help topic Advanced backup and restore”  
for more information on editing AutoText and Address Book  
entries.  
To backup files from handheld to PC  
1. Place your handheld in the cradle and connect it to your PC. In  
the Desktop Manager, double-click Backup and Restore. The  
Backup and Restore window appears.  
2. To backup everything on your handheld, click the Backup  
button. The Select file for Full Backup window appears. The  
default file name will be Backup-todays date.ipd. Select the  
location and name of the file as desired and click Save.  
3. A dialog box will chart the progress of the data transfer from  
the handheld to your PC. Once the information has been saved  
to your PC, you return to the Backup and Restore window.  
You can backup specific databases to your PC by  
performing an Advanced backup. See the online help topic  
Performing an Advanced backupfor more information.  
Note  
To restore files back to the handheld  
1. Place your handheld in the cradle and connect it to your PC. In  
the Desktop Manager, double-click Backup and Restore. The  
Backup and Restore window appears.  
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Using the Desktop Software Synchronizing PIM  
2. To restore everything that was saved previously from your  
handheld, click the Restore button. The Select file for Full  
Restore window appears. Select the file name that contains the  
information you want to restore and click Open.  
3. A dialog box will chart the progress of the data transfer from  
the PC to your handheld. Once the information is retrieved and  
organized, another dialog box appears, warning you that you  
are replacing the information currently stored in the listed  
databases of the handheld.  
4. Click Yes to continue. Once the information has been restored  
to your handheld, you return to the Backup and Restore  
window.  
You can restore only specific databases to your handheld  
by performing an Advanced restore. See the online help  
topic Performing an Advanced restorefor more  
information.  
Note  
Synchronizing PIM  
Using the Intellisync tool, you can synchronize your PIM  
applications.  
You can also update the handhelds date and time using the  
Intellisync tool. See the online help for more information.  
Note  
In the Intellisync window, click the Auto start button to  
specify settings for automatic synchronization.  
To configure PIM synchronization  
1. Place your handheld in the cradle and connect it to your PC. In  
the Desktop Manager, double-click Intellisync. The Intellisync  
window appears.  
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Using the Desktop Software Summary  
2. In the Intellisync window, click Configure PIM... to customize  
your PIM synchronization settings. The Handheld  
Configuration window appears. Select a PIM application  
(Address Book, Calendar, MemoPad, or Tasks) and click  
Choose.  
3. In the Choose Translator window, select the PC program  
(called the translator) that you use and click OK.  
4. You can configure other options in these windows such as field  
mapping, synchronization filters, and conflict resolution  
settings, depending on the translator that you have selected.  
See the online help for more information.  
5. Once you have configured all the PIM applications, ensure the  
the check box next to Synchronize PIM is selected in the  
Intellisync window. Click Synchronize now to perform the  
operation.  
Summary  
In this chapter, you learned how to use the Desktop Software. You  
can update your handhelds applications, backup and restore  
information, synchronize PIM. In the next chapter, youll discover  
more about composing and sending email.  
Installation and Users Guide  
   
4
Composing and sending  
messages  
In the previous chapters of this guide, you learned about your  
handhelds main components, the general procedures required for  
sending and reading messages, and the Desktop Softwares tools.  
This chapter explains the different features that the handheld offers  
for advanced composing and sending capabilities.  
Setting message options  
You can change the message options for all message types -  
received, saved, and sent. You can choose:  
Display Time: shows the time the message was sent or  
received.  
Display Name: shows the name of the sender or the  
recipient.  
Confirm Delete: confirms deletion of messages.  
To set message options  
1. In the Home screen, scroll to the MESSAGES icon and click.  
2. In the Messages screen, click the trackwheel to view the menu.  
Scroll to Options and click.  
       
62  
Composing and sending messages Setting level of importance  
3. The Message List Options screen appears. Scroll to the field  
you would like to set, then press the SPACE key to scroll  
through your options. Release the SPACE key once you have set  
the option to your preference.  
4. When you have made the required changes to the fields, click to  
view the menu. Scroll to Save Options and click.  
You return to the Messages screen.  
You can also change the message options from the Saved  
Messages screen.  
Note  
Setting level of importance  
You can change the level of importance of a message that you are  
composing.  
1. In the Home screen, scroll to the COMPOSE icon and click.  
2. In the To: screen while composing a message, click to view the  
menu. Scroll to Options and click.  
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Composing and sending messages Choosing a send method  
3. The Current Message Options screen appears. In the  
Importance field, press the SPACE key to change the importance  
level of the message you are composing from Normal to High.  
4. Click to view the menu. Scroll to Save Options and click. You  
return to the message you are composing. When you have  
finished composing the message, click to view the menu. Scroll  
to Send Message and click.  
An exclamation mark appears beside the sent message in  
the Messages screen, to indicate that the message was of  
high importance. You can also view the importance level of  
a message by opening it and scrolling to the top.  
Note  
Messages that you receive with High importance status will  
appear in the Messages screen in bold text.  
Choosing a send method  
When sending messages, choose from the following send methods:  
Use Email: select the contacts email address.  
Use Fax #: select the contacts fax number.  
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Composing and sending messages Sending one-time messages  
To choose a send method  
1. In the Home screen, scroll to the COMPOSE icon and click.  
2. The To: screen appears. Scroll to a contacts name and click. A  
menu appears, listing the send methods available for that  
contact.  
3. Scroll to either Use Email or Use Fax # and click.  
Sending one-time messages  
This send option is a short-cut method and the recipients address  
will NOT be saved in your Address Book.  
1. In the Home screen, scroll to the COMPOSE icon and click.  
2. The To: screen appears. Scroll to [Use Once] and click to view  
the menu. Select a send method - either Email or Fax #. (For this  
exercise, select Use Email.)  
3. The One Time Email screen appears and you can type your  
contacts email address. Click the trackwheel to view the menu  
and select Continue by clicking again.  
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Composing and sending messages Sending messages to many contacts  
4. Type a subject and press ENTER to begin composing your  
message. When you are ready to send the message, click the  
trackwheel to view the menu. Scroll to Send Message and click.  
From the Messages screen you can view the sent messages status.  
Sending messages to many  
contacts  
You can send a message to more than one recipient and choose  
whether recipients are addressed directly (To), carbon copied (CC),  
or blind carbon copied (BCC). See the Address Book chapter for  
information on adding contacts to your Address Book.  
1. In the Home screen, scroll to the COMPOSE icon and click.  
2. In the To: screen (after selecting a main recipient and a send  
method), click the trackwheel to view the menu. Click either  
Add To, Add Cc, or Add Bcc. (For this exercise, select Add Cc.)  
3. The Cc: screen appears, listing all of your contactsnames.  
Scroll to a name. (Alternatively, you can type the first letters of  
your contacts name to start a search and then scroll to the  
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Composing and sending messages Attaching Address Book entries  
name.) Click the trackwheel to view the menu, then scroll to  
Continue and click.  
4. You return to the To: screen where the additional recipient  
appears in the list. Type your subject in the Subject field and  
press ENTER to begin composing your message.  
5. When you have finished composing your message, click to  
view the menu. Scroll to Send Message and click.  
When you add a recipient to your message, the same send  
method (Email or Fax) must be used for all. By default, the  
send method selected for the main recipient will be used for  
all.  
Note  
Attaching Address Book entries  
You can send an Address Book entry as an attachment.  
Please contact your service provider to determine if this  
functionality is supported.  
Note  
1. In the Home screen, scroll to the COMPOSE icon and click.  
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Composing and sending messages Using AutoText  
2. While you are composing your message, click the trackwheel to  
view the menu. Scroll to Attach Address and click.  
3. The Attach: screen appears, listing all of your contactsnames.  
Scroll to a contact and click to view the menu. Scroll to Use  
Address and click.  
4. You return to the To: screen and you can see that your message  
now contains an Address Book attachment. Click the  
trackwheel to view the menu. Scroll to Send Message and click.  
See page 110 for information on how to add a new Address Book  
entry.  
Using AutoText  
The handhelds AutoText function automatically replaces certain  
text that you type with pre-programmed text. You can increase how  
quickly you compose messages by using AutoText. By configuring  
the default AutoText entries and adding new ones to meet your  
specific needs, you can use AutoText to:  
Automatically correct commonly misspelled words.  
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Composing and sending messages Using AutoText  
Automatically replace abbreviations and acronyms with  
complete words.  
Automatically enter commonly-used strings of words into a  
message by typing only one keyword.  
Automatically insert punctuation and symbols into your  
message without using the ALT key or symbols library.  
There are several shortcuts built into the AutoText function  
for inserting macros into messages. These shortcuts  
include inserting the time, date, etc. See page 70 for more  
information on creating AutoText entries using macros.  
Note  
How AutoText works  
1. In the Home screen, scroll to the COMPOSE icon and click.  
2. While composing your message in the To: screen, type the text  
hte. The text hteis a default AutoText entry that tells the  
handheld to automatically replace the text with the correctly  
spelled word the.  
3. As soon as you press the SPACE key, the correct spelling  
replaces the error.  
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Composing and sending messages Using AutoText  
To add a new AutoText entry  
You may want to customize your AutoText database by adding  
specific AutoText entries.  
1. In the Home screen, scroll to the OPTIONS icon and click.  
2. The Device Options screen appears. Scroll to AutoText and  
click. The AutoText screen appears with a list of default  
AutoText entries. Click to view the menu. Scroll to New Item  
and click. You will be prompted with two fields: When I type  
(for the keyword) and Replace it with (for what should appear  
instead).  
3. Type the keyword and replacement text in each field, then click  
the trackwheel to view the menu. Select Save Item by clicking  
again.  
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Composing and sending messages Using AutoText  
You can test your new entry by typing the keyword while you  
compose your message.  
To add a new AutoText entry using a macro  
You can use AutoText macros to quickly enter standard items such  
as dates, times, and owner information.  
1. In the Home screen, scroll to the OPTIONS icon and click. The  
Device Options screen appears. Scroll to AutoText and click.  
The AutoText screen appears with a list of default AutoText  
entries. Click to view the menu. Scroll to New Item and click.  
You will be prompted with two fields: When I type (for the  
keyword) and Replace it with (for what should appear instead).  
2. For this example, enter a short form for the date in the When I  
type field. Scroll to the Replace it with field and click to view  
the menu.  
3. Scroll to Insert Macro and click. In the Insert Macro screen,  
scroll to a macro and click. The list of macros includes: Short  
date, Long date, Short time, Long time, Owner name, Owner  
info, Backspace, Delete, and %.  
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Composing and sending messages Using AutoText  
4. Once the appropriate macro is in the Replace it with field, click  
the trackwheel to view the menu. Scroll to Save Item and click.  
The new AutoText entry will appear in the AutoText entries list in  
alphabetical order. When you use this AutoText entry in a message  
and press the SPACE key, the corresponding macro is inserted into  
your message.  
To edit an AutoText entry  
You may wish to change a pre-programmed AutoText entry to suit  
your needs.  
1. In the Home screen, scroll to the OPTIONS icon and click.  
2. The Device Options screen appears. Scroll to AutoText and  
click. In the AutoText screen, scroll to the entry you would like  
to edit. Click the trackwheel to view the menu. Scroll to Edit  
Item and click.  
3. The Edit AutoText screen appears. Press ALT while you roll the  
trackwheel to scroll horizontally while you make your edits.  
Make your changes to the current entry.  
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Composing and sending messages Using AutoText  
4. Click the trackwheel to view the menu. Scroll to Save Item and  
click.  
You will return to the AutoText screen where you can view your  
changes.  
You can also edit AutoText entries while youre composing a  
message. In the To: screen, click to view the menu. Scroll  
to Edit AutoText and click.  
Note  
You can also edit AutoText entries in the Backup and  
Restore tool in the Desktop Manager. See the Backup and  
Restore online help for more information.  
To delete an AutoText entry  
If you do not wish to keep an AutoText entry (either a default entry  
or one that you added), you can delete it.  
1. In the Home screen, scroll to the OPTIONS icon and click.  
2. The Device Options screen appears. Scroll to AutoText and  
click. In the AutoText screen, scroll to the entry you would like  
to delete. Click the trackwheel to view the menu. Scroll to  
Delete Item and click.  
3. A dialog box appears asking if you want to delete the entry.  
Scroll to Yes and click.  
You return to the AutoText screen and you can see that the entry is  
no longer listed.  
To perform an AutoText search  
Rather than scrolling through your list of AutoText entries, you can  
perform a search to find an entry quickly.  
1. In the Home screen, scroll to the OPTIONS icon and click.  
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Composing and sending messages Automatic formatting  
2. The Device Options screen appears. Scroll to AutoText and  
click. In the AutoText screen, type the first letter or first few  
letters of the entry you would like to find. For this example,  
type the letter t. (The screen header will display the word  
Find, followed by the letter t.) The AutoText list will isolate all  
entries beginning with the letter t. Scroll to the desired entry  
or type additional letters to further isolate entries.  
3. Scroll to the correct entry, then click the trackwheel to choose to  
edit or delete the entry.  
Automatic formatting  
The handhelds built-in formatting capabilities extend beyond the  
AutoText function to reduce your typing time.  
Auto capitalization  
As you compose a message, you do not have to worry about  
pressing the SHIFT key to capitalize words the handheld has two  
methods of performing capitalization for you.  
Begin typing; you will see that the first letter you type is  
capitalized automatically and that every first letter following a  
period becomes capitalized too. The handheld recognizes the  
beginning of a new sentence and does the work for you.  
If you want any other characters to be capitalized, press and  
hold the character key until it becomes capitalized. You must  
have the Key Rate (Options>Screen/ Keyboard) option set to  
either Slow or Fast for this feature to work. See page 156 for  
details on the Screen/ Keyboard options.  
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Composing and sending messages Automatic formatting  
Auto punctuation  
You can insert a period automatically at the end of a sentence or  
word by pressing the SPACE key twice. The next letter you type will  
be capitalized.  
Email fields  
You can type an email address in an Email field of the Address  
Entry screen without pressing the ALT key! Begin typing an email  
address; instead of pressing ALT + L to insert the @sign, simply  
press the SPACE key to do so. When you press the SPACE key again, a  
.character will be inserted.  
To insert a blank space into the Email field, press BACKSPACE and  
then press SPACE again. A blank space appears in the field. The next  
time you press the SPACE key, the @sign appears.  
Number fields  
You can type numbers in the PIN, Work, Home, Mobile, Pager, and  
Fax fields without pressing the ALT key.  
To type a number in one of these fields, simply press the associated  
character key. For example, to display the number 4, press the R’  
key. These fields support all numeric characters and the -, +, x’  
and .characters without pressing the ALT key.  
To enter hexadecimal characters, you must press the ALT  
key when pressing the associated letter. For example, to  
enter an ein the PIN field, press and hold the ALT key  
while pressing the E key.  
Note  
Number lock  
You can activate number lock (num lock) mode to type numbers  
without holding down the ALT key. Press ALT + CAP (left SHIFT). Num  
lock mode is activated and you can enter numbers in any screen.  
Press SHIFT or ALT again to turn off num lock mode  
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Composing and sending messages Inserting symbols  
Inserting symbols  
You can enhance your messages by inserting symbols from the  
handhelds symbols library.  
You can insert symbols into screens other than To (such as  
the New Address, Edit Address, Search Messages, and  
AutoText screens) by following steps 3-4.  
Note  
1. In the Home screen, scroll to the COMPOSE icon and click.  
2. The To: screen appears. Begin composing a message by  
following the standard email message procedure (as shown on  
page 50).  
3. Press ALT+SPACE to view the Select Symbol screen.  
4. Use the trackwheel to scroll to the symbol that you would like  
to insert into your message, then click to insert the symbol.  
(You can also press the associated alpha key under the desired  
symbol.)  
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Composing and sending messages Summary and tips  
5. You return to your message in the To: screen and the symbol  
has been inserted.  
You can also insert international characters and characters  
with accents into your messages. When composing a  
message or entering text, press and hold a letter key while  
rolling the trackwheel to scroll through international  
characters and characters with accents. When the desired  
character appears, release the letter key.  
Tip  
Summary and tips  
In this chapter, you learned more about composing and sending  
email. Not only have you learned about sending methods, but you  
have also been introduced to the time-saving features such as  
automatic formatting and AutoText. In the next chapter youll learn  
more about receiving and reading messages.  
Composing and sending messages - Tips  
Press C to create a new message while in the Messages screen.  
Press ALT and roll the trackwheel to scroll horizontally in any field  
where you can enter or view text.  
Press SPACE to insert the @and .characters in an Email field.  
Press SPACE twice to insert a period while composing a message (the  
letter following the period will automatically be capitalized.)  
Type the first letters of the name or the initials separated by a space to  
find a specific contact in the To field.  
Press ALT + CAP (RIGHT SHIFT) to turn on caps lock mode (press  
SHIFT again to turn it off).  
Press ALT + NUM (LEFT SHIFT) to turn on num lock mode (press SHIFT  
again to turn it off).  
Press and hold a letter to capitalize it (only works with Key Rate  
enabled).  
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Composing and sending messages Summary and tips  
Composing and sending messages - Tips  
AutoText  
While composing a message, press br + SPACE to enter an open angle  
bracket.  
While composing a message, press ld + SPACE to enter the current  
date.  
While composing a message, press lt + SPACE to enter the current  
time.  
While composing a message, press rb + SPACE to enter a closed  
bracket.  
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5
Receiving and reading  
messages  
In this chapter, you will learn about your options for received  
messages, how to receive more of a long message, and how to open  
file and Address Book attachments.  
When you receive a new message, the handheld will display visual  
notification on the Home screen, and may provide other  
notification, depending on how you have set your notification  
options.  
Received message options  
Once you have read a new message, click the trackwheel to view  
your options:  
Mark Unread Marks the current message as unread.  
Save Message Saves the open message. A copy of the message  
will be placed in the Saved Messages screen. See page 89 for more  
information on saving messages.  
Reply to Message Sends a reply to the sender of the open  
message, without including the original text. (See Reply with Text  
below.) Reply to Message is the default menu option.  
Reply to All Sends a reply to all recipients of the message,  
without including the original text.  
       
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Receiving and reading messages Received message options  
Forward Message Forwards (sends) the open message to another  
contact. If an attachment is included with the message, it will be  
forwarded with the message.  
Reply with Text Sends a reply to the sender of the open message.  
The text of the original message appears below your reply. All of the  
original message is sent, even if it was truncated on your handheld.  
Reply to All with Text Sends a reply to all recipients and include  
the text of the original message as part of the reply.  
Delete Message Deletes the open message.  
Show Qualified Address Shows the SMTP address (full address)  
of the recipient or sender. This option is only available when you  
have your cursor in the From or To field of the open message.  
Show Friendly Name Shows the first and last name of the sender  
or the recipient. This option is only available when you have your  
cursor in the From or To field of the open message with the  
Qualified Address showing.  
Add to Address Book Adds the sender of the message to your  
Address Book. This option is only available when you have your  
cursor in the From field of the open message. It will not appear if the  
senders address is already in your Address Book. See page 85 for  
more information on adding contacts to your Address Book from  
messages.  
Next Unread Closes the current message and opens the next  
unread message if unread messages exist.  
Previous Message Closes the current message and opens the  
previous message.  
Next Message Closes the current message and opens the next  
message.  
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Receiving and reading messages Receiving long messages  
Receiving long messages  
Occasionally, the message you receive may be longer than what the  
network can transmit. In this case, the maximum amount of data  
allowed is sent to your handheld and the remainder is stored in  
your email Inbox. You can receive the rest of your message by  
following this procedure:  
Please contact your service provider to determine if this  
functionality is supported.  
Note  
1. In the Home screen, scroll to the MESSAGES icon and click.  
2. Open a message. If the message is too large to view at one time,  
you will see the message More availableat the end. The  
remaining number of bytes in the message is also listed. Click  
to view the menu. Scroll to More and click.  
3. Once you have selected More, the remaining part of the  
message will be sent to you. It will appear at the end of the  
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Receiving and reading messages Sending file attachments  
existing part of the message. Press G to resume reading the  
message where you last left off.  
You can also return to the Messages screen and you will be  
notified when the handheld receives the remaining part of  
the message. When more of the message is received, it will  
be marked unread again. In the Messages screen, scroll to  
the unread message and open it by pressing the ENTER  
key. Press G to resume reading the message where you  
last left off.  
Note  
Sending file attachments  
If you have received a message on your handheld that has a file  
attached, you can forward the message to someone else. The  
original message (with the attached file) is forwarded through your  
email Inbox.  
Please contact your service provider to determine if this  
functionality is supported.  
Note  
1. In the Home screen, scroll to the MESSAGES icon and click.  
2. Open a received message that has a file attachment. (If there are  
attachments to the message, the number of attachments is  
displayed at the top of the message.) The name of the  
attachment and the size of the file will appear at the end of the  
message.  
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Receiving and reading messages Managing Address Book attachments  
3. Click the trackwheel to view the menu. Scroll to Forward  
Message and click. Select a recipient and a send method.  
4. You can type a message before you click to view the menu and  
select Send Message. The sent message will include the file  
attachment.  
You return to the Messages screen where you can view the sent  
messages status.  
Managing Address Book  
attachments  
The handheld supports attachments in the form of Address Book  
entries. If you have received a message with this type of attachment,  
follow this procedure to open the attachment and add it to your  
handhelds contact database:  
Please contact your service provider to determine if this  
functionality is supported.  
Note  
1. In the Home screen, scroll to the MESSAGES icon and click.  
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Receiving and reading messages Managing Address Book attachments  
2. Open a received message and read it. (If there are attachments  
to the message, the number of attachments is displayed at the  
top of the message.) Scroll to the end of the message; if there is  
an Address Book attachment for you to open, you will see its  
name and size.  
3. With your cursor in the name of the Address Book attachment,  
click the trackwheel to view the menu. Click Open Attachment.  
The Address Attachment screen opens and you can view the  
information.  
4. Click the trackwheel to view the menu. Scroll to Save Address  
and click.  
The attachment is added to your Address Book and you return to  
the open message.  
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Receiving and reading messages Adding contacts to Address Book  
Adding contacts to Address Book  
When you receive a new message from someone who is not  
currently in your handhelds Address Book, you can add the  
address from the open message.  
Please contact your service provider to determine if this  
functionality is supported.  
Note  
1. In the Home screen, scroll to the MESSAGES icon and click.  
2. Open a received message and read it. Scroll to the top of the  
message. Place your cursor in the From field and click to view  
the menu.  
3. Scroll to Add to Address Book and click. The new contacts  
information will be shown in the Edit Address screen. Add any  
information you would like to include for this contact.  
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Receiving and reading messages Summary and tips  
4. Click to view the menu and select Save Address by clicking  
again.  
The contact is added to your Address Book and you return to the  
open message.  
Summary and tips  
In this chapter, you learned about reading and receiving messages.  
You can set received message options, retrieve long messages,  
manage file attachments, open address book attachments, and add  
attachments to your Address Book. Now that you know the basics  
of reading and receiving email, you are ready to learn more about  
managing messages.  
Receiving and reading messages - Tips  
Press ALT and roll the trackwheel to page up and down in the  
Messages screen.  
Press M to go to the Messages screen while in the Home screen or  
Saved Messages screen.  
Press V to go to the Saved Messages screen while in the Home  
screen or Messages screen.  
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Receiving and reading messages Summary and tips  
Receiving and reading messages - Tips  
Press T to go to the top of a list or open message.  
Press B to go to the bottom of a list or open message.  
Press ALT and roll the trackwheel to scroll horizontally in any field  
where you can enter or view text.  
Press ALT + ENTER to page up in an open message.  
Press ENTER to page down in an open message.  
Press G to return to the last cursor position if you choose to close a  
message before youve finished reading.  
Press N to go to the next message when viewing or next day when in  
the Messages screen.  
Press P to go to the previous message when viewing or previous day  
when in the Messages screen.  
Press U to go to the next unread message in the list.  
Press R when in a message to reply without text to the sender only.  
Press F when in a message to forward the message.  
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6
Managing messages  
Chapters 4 and 5 discuss the features and functions that the  
handheld provides for sending and receiving messages. Now, find  
out how you can organize, customize, and search your list of  
messages more efficiently.  
Saving messages  
Save important messages by copying them to a separate list. It is  
important to save any messages you want to keep for future  
reference. If the handheld needs to delete old messages to free  
memory space, saved messages are not deleted.  
To save a received or sent message  
You may wish to save a received or sent message to retain it for  
future use.  
An icon in front of the message header indicates message  
status (sent, received, etc.). See page 34 for an explanation  
of each icon.  
Note  
1. In the Home screen, scroll to the MESSAGES icon and click.  
2. In the Messages screen, scroll to a received or sent message and  
click to view the menu. Scroll to Open Message and click.  
3. Click the trackwheel to view the menu. Scroll to Save Message  
and click. The message Copying to saved folder...flashes on  
         
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Managing messages Saving messages  
the screen and the message is copied to the Saved Messages  
screen but also remains in the Messages screen.  
4. Return to the Messages screen by clicking to view the menu,  
scrolling to and clicking Close. Exit to the Home screen. In the  
Home screen, scroll to the SAVED MESSAGES icon and click.  
5. The Saved Messages screen appears and you can see that the  
message has been copied into this folder.  
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Managing messages Saving messages  
Now that the message has been saved, you can delete the message  
from the Messages screen. See page 99 for more information on  
deleting messages.  
To remove messages from the Saved Messages screen  
You can remove sent and received messages from the Saved  
Messages screen by deleting them.  
1. In the Home screen, scroll to the SAVED MESSAGES icon and  
click.  
2. In the Saved Messages screen, scroll to a saved message and  
click to view the menu.  
3. Scroll to Delete Message and click. A dialog box appears,  
asking if you want to delete the message. Click Yes.  
If you have deleted the message from the Messages  
screen and then delete it from the Saved Messages  
screen, the message will no longer be on your handheld.  
Note  
To save a message while composing  
You may wish to save a message that you have not finished  
composing, so that you may complete it and send it at a later time.  
1. In the Home screen, scroll to the COMPOSE icon and click.  
2. While composing a message in the To: screen, click the  
trackwheel to view the menu. Scroll to Save Message and click.  
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Managing messages Saving messages  
3. The Messages screen appears. An icon beside the message  
indicates that the message is saved but has not been sent. The  
message you save while composing is saved in the Messages  
screen, not in the Saved Messages screen.  
4. To resume composing, scroll to the saved message and click to  
view the menu. Scroll to Open Message and click. The saved  
message opens and you can resume composing.  
5. When youve finished composing, click the trackwheel to view  
the menu. Choose to save again or to send the message.  
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Managing messages Searching messages  
Searching messages  
Use the handhelds search function to locate specific messages. You  
can specify and save the terms of several searches and use them at  
any time. You can also perform a one-time search. Two default  
searches (Inbox and Outbox) are saved on the handheld.  
You can also search for messages while in the Messages  
and Saved Messages screens.  
Note  
You do not need to complete all the fields in the Search  
Messages screen. The more fields you complete, the more  
narrow the search will be.  
To perform a search  
1. In the Home screen, scroll to the SEARCH MESSAGES icon  
and click.  
2. The Search Messages screen appears. In the Name, Subject, or  
Message fields, type the keywords for which you want to  
search.  
If you forget an exact spelling, you can search for a name  
stored in your Address Book while still in the Search  
Messages function. With your cursor in the Name field,  
click the trackwheel to view the menu. Scroll to Select  
Name and click. In the Address Book screen, select the  
name for which you would like to search. Click the  
trackwheel to view the menu. Scroll to Use Address and  
click. You return to the Search Messages screen with your  
selected name in the Name field.  
Note  
3. In the In field, press the SPACE key to select where you want to  
search for the name that you have entered. Choose from From  
field, Any Address Field, To field, Cc field, or Bcc field.  
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Managing messages Searching messages  
.
4. Select the types of messages that you want the results of the  
search to show. In the Show field, press the SPACE key to select  
the type of messages to show. The default is to show all sent  
and received messages. You can view only the sent messages,  
only the received messages, or only the saved messages which  
match your search terms.  
5. After you have set the terms of your search, click the  
trackwheel to view the menu.  
6. To perform a one-time search without saving any of the terms  
that you have specified, scroll to Search and click.  
To save the terms of your search, scroll to Save Search and click.  
The Save Search screen appears. Type a name for your search  
in the Title field. You may indicate a shortcut key to be  
associated with that search. Click to view the menu. Scroll to  
Save and click.  
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Managing messages Searching messages  
The results of your search are displayed in the Search screen.  
Once you have saved a search and specified a hotkey, you  
can use ALT + the hotkey to carry out the search in the  
Messages or Saved Messages screens.  
Note  
When you enter text in the Subject or Message field, the  
Search Messages function will search for phrases  
containing these characters in the subject line and the body  
of your messages.  
You can clear a field by clicking to view the menu, scrolling  
to Clear and clicking. If you want to clear all the fields in  
your search and restate your search terms, click to view the  
menu, scroll to New Search and click. The fields in the  
Search Messages screen are reset to the default values.  
To edit a search  
1. In the Home screen, scroll to the SEARCH MESSAGES icon  
and click.  
2. The Search Messages screen appears. Click the trackwheel to  
view the menu. Scroll to Recall Search and click.  
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Managing messages Searching messages  
3. Your saved searches are listed. Select the search that you want  
to edit then click to view the menu. Scroll to Edit Search and  
click.  
4. The Save Search screen appears. In this window, you can  
change any of the information in the fields. Once you have  
made your changes, click to view the menu. Scroll to Save and  
click.  
The results are displayed in the Search screen.  
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Managing messages Searching messages  
To edit a search once  
1. In the Home screen, scroll to the SEARCH MESSAGES icon  
and click.  
2. The Search Messages screen appears. Click the trackwheel to  
view the menu. Scroll to Recall Search and click.  
3. Your saved searches are listed. Select the search that you want  
to edit then click to view the menu. Scroll to Select Search and  
click.  
4. The details of the search you have selected are displayed and  
you can edit any of the fields. Once you have made your  
changes, click to view the menu. Scroll to Search and click.  
The results are displayed in the Search screen.  
The changes you make to the search are not saved. If you  
want to save your changes, select Save Search from the  
menu. The Save Search screen appears. Click to view the  
menu, scroll to Save and click.  
Note  
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Managing messages Searching messages  
To delete a search  
1. In the Home screen, scroll to the SEARCH MESSAGES icon  
and click.  
2. The Search Messages screen appears. Click the trackwheel to  
view the menu. Scroll to Recall Search and click.  
3. Your saved searches are listed. Select the search that you want  
to delete then click to view the menu. Scroll to Delete Search  
and click.  
4. A dialog box appears asking if you are sure you want to delete  
the selected searches. Click Yes to delete the search.  
You return to the Search Messages screen and you can see that the  
search is no longer listed.  
To search for the sender  
When you have a received message selected in the Messages screen,  
you can search for all messages received from that contact. This  
feature is helpful if you want to search for all messages relating to a  
new message that you have received.  
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Managing messages Deleting messages  
1. In the Home screen, scroll to the MESSAGES icon and click.  
2. Select a received message from the contact for which you want  
to search then click to view the menu. Scroll to Search Sender  
and click.  
All messages from that sender are shown in the Search screen.  
Deleting messages  
Although the handheld has ample memory for storing messages,  
you should delete unnecessary messages in order to manage the list  
more efficiently.  
If the handhelds memory is full and you receive new  
messages, the handheld will delete the oldest messages in  
the Messages screen to accommodate new ones. Saved  
messages will not be deleted.  
Note  
To delete a message from the Messages screen  
If you are in the Messages screen, you can delete a message without  
opening it. This procedure also applies for deleting messages from  
the Saved Messages screen.  
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Managing messages Deleting messages  
1. In the Home screen, scroll to the MESSAGES icon and click.  
2. In the Messages screen, scroll to the message that you want to  
delete and click to view the menu. Scroll to Delete Message and  
click.  
3. A dialog box appears, asking if you want to delete the message.  
Click Yes. (This dialog box appears only if Confirm Message  
Delete is enabled in the Message List Options screen.)  
You return to the Messages screen and you can see that the message  
is no longer listed.  
If you request more of a message, you should not delete  
the message until you have received all the information.  
See page 81 for more information on receiving long  
messages.  
Note  
To delete an open message  
You can delete a message while it is open without returning to the  
Messages screen.  
1. In the Home screen, scroll to the MESSAGES icon and click.  
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Managing messages Deleting messages  
2. Open the message you want to delete by clicking to view the  
menu, scrolling to Open Message and clicking.  
3. Click the trackwheel to view the menu. Scroll to Delete Message  
and click. A dialog box appears, asking if you want to delete the  
message. Click Yes. (This dialog box appears only if Confirm  
Message Delete is enabled in the Message List Options screen.)  
You return to the Messages screen and you can see that the message  
is no longer listed.  
To delete multiple messages  
You can delete all messages prior to a particular date by selecting a  
date field.  
1. In the Home screen, scroll to the MESSAGES icon and click. In  
the Messages screen, scroll to a date field.  
2. With the date field selected, click to view the menu. Scroll to  
Delete Prior and click.  
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Managing messages Editing messages  
3. A dialog box appears, asking if you are sure you want to delete  
all messages sent or received prior to and including that date.  
Click Yes.  
You return to the Messages screen and you can see that the  
messages are no longer listed.  
You can also delete multiple messages that arent date-  
specific. In the Messages screen, hold the SHIFT key while  
rolling the trackwheel to select more than one message.  
Click the trackwheel to view the menu. Select Delete  
Messages and click to delete the messages that you have  
selected.  
Tip  
Editing messages  
After you have a sent a message, you can edit its text, add or change  
the recipient, or change the send method.  
1. In the Home screen, scroll to the MESSAGES icon and click.  
2. In the Messages screen, scroll to a sent message that you want  
to edit and click to view the menu. Scroll to Open Message and  
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Managing messages Resending a message  
click. In the open message, click to view the menu. Scroll to Edit  
Message and click.  
3. The text of the message will appear where you can make your  
changes. Once you have finished making changes, click to view  
the menu. Scroll to Send Message and click.  
You return to the Messages screen.  
Resending a message  
If, for some reason, your message is not sent properly on the first  
attempt, you can resend the message to the same recipient. If you  
want to send the message to a different recipient, you must use the  
Forward Message or Edit Message options.  
1. In the Home screen, scroll to the MESSAGES icon and click.  
2. In the Messages screen, scroll to the message that you want to  
resend and click to view the menu. Select Open Message by  
clicking again.  
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Managing messages Marking a message as unread  
3. The text of the message will appear. Click to view the menu.  
Scroll to Resend Message and click.  
You return to the Messages screen and your message will be sent  
again.  
If you are resending the message due to  
a
failed  
Note  
transmission, scroll to the top of the original message to find  
out why the message did not send properly. See the  
Desktop Software online help for explanations of possible  
error messages.  
Marking a message as unread  
You can mark any message on the handheld unread. When you  
synchronize your handheld with the Desktop Software, the  
messages will remain marked unread on both your desktop and  
your handheld.  
1. In the Home screen, scroll to the MESSAGES icon and click.  
2. Scroll to a read message. Click to view the menu. Scroll to Mark  
Unread and click.  
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Managing messages Marking all messages read  
The message will be marked unread.  
You can also mark an open message unread by clicking to  
view the menu, scrolling to Mark Unread and clicking  
again.  
Note  
You can also mark multiple messages as unread. In the  
Messages screen, hold the SHIFT key while rolling the  
trackwheel to select multiple messages. Click the  
trackwheel to view the menu. Scroll to Mark Unread and  
click.  
You can use this procedure if you want to mark an unread  
message read. In the Messages screen, click to view the  
menu. Scroll to Mark Read and click.  
Marking all messages read  
If you have many messages on your handheld which you have not  
read but you have read them on your desktop, you may wish to  
mark all messages read.  
1. In the Home screen, scroll to the MESSAGES icon and click.  
2. Scroll to the top of the list and select the date field.  
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Managing messages Summary and tips  
3. Click to view the menu. Scroll to Mark Prior Read and click.  
All messages in the list will be marked as read.  
You can also mark a set of messages as read. In the  
Messages screen, hold the SHIFT key while rolling the  
trackwheel to select more than one message. Click the  
trackwheel to view the menu. Scroll to Mark Read and click.  
Tip  
Summary and tips  
In this chapter, you learned how to manage your messages more  
effectively. Message management on the handheld is similar to  
managing messages on your PC; you can save, search, or delete  
messages at your convenience. In the next chapter youll discover  
the various features of the handhelds Address Book.  
Managing messages - Tips  
Press ALT + I to view all Inbox messages in the Messages or Saved  
Messages screens. Press ALT + O to view Outbox messages.  
Press ALT + a hotkey to carry out a search in the Messages or Saved  
Messages screens. You can specify the hotkey.  
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Managing messages Summary and tips  
Managing messages - Tips  
Press V to go to the Saved Messages screen while in the Home  
screen or Messages screen.  
Press ALT + U to toggle between marking a message unread or read.  
Press DEL with a date field highlighted to delete all messages prior to  
and including the selected date.  
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7
Using the Address Book  
The handheld contains an Address Book for storing various contact  
information. The Address Book allows you to keep a customized  
record of email addresses, mailing addresses, titles, and pager, fax,  
business, and home phone numbers. It also stores personal  
information about specific contacts in the form of notes.  
Setting Address Book options  
In your Address Book options, you can decide how you want to sort  
your addresses, whether or not you want confirmation of deleted  
addresses, and whether or not you want to allow duplicate names.  
1. In the Home screen, scroll to the ADDRESS BOOK icon and  
click.  
2. In the Address Book screen, click to view the menu. Scroll to  
Options and click.  
3. The Address Book Options screen appears, displaying the  
following three options:  
Sort By: Select how you want to sort the addresses in your  
Address Book. The default is First Name.  
Confirm Address Delete: Select whether or not you want  
to confirm deleting Address Book entries. By default, this  
option is set to Yes.  
       
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Using the Address Book Adding addresses  
Allow Duplicate Names: Select whether or not you want  
to allow more than one entry for the same name. By  
default, this is set to Yes.  
4. Scroll to the field you would like to set, then press the SPACE  
key to scroll through your options. Release the SPACE key once  
you have set the option to your preference.  
5. Click the trackwheel to view the menu. Scroll to Save Options  
and click.  
You return to the Address Book screen.  
You can also open the Address Book Options screen from  
the To: screen when composing a message.  
Note  
Adding addresses  
To add an individual contacts information to the Address Book,  
follow this procedure:  
1. In the Home screen, scroll to the ADDRESS BOOK icon and  
click.  
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Using the Address Book Adding addresses  
2. In the Address Book screen, click to view the menu. Scroll to  
New Address and click.  
3. Type your contacts information and press ENTER after each  
field. You can also type your contacts full name in the First or  
Last field and press ENTER. The first name will appear in the  
First field and the last name will appear in the Last field.  
You can have up to three email addresses for the same  
Address Book entry. To add more than one email address,  
click to view the menu, scroll to Add Email and click. An  
additional field appears in the New Address screen and  
you are able to add a second email address. When you  
compose a message to a contact with multiple email  
addresses and select the email send method, you will be  
prompted to select which address to use.  
Note  
4. To save your contact information, click to view the menu. Scroll  
to Save Address and click.  
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Using the Address Book Adding addresses  
Your new contacts name will appear in alphabetical order in your  
Address Book.  
Address Book fields  
The New Address screen has the following fields:  
First: Type your contacts first name. This field supports alpha-  
numeric and symbol characters.  
Last: Type your contacts last name. This field supports alpha-  
numeric and symbol characters.  
Email: Type your contacts email address. This field supports alpha-  
numeric and symbol characters. Press the SPACE key once to insert  
the @sign; press the SPACE key again to insert a .(period). If you  
continue to press SPACE, you can continue to insert periods. To  
insert a blank space, press the BACKSPACE key and then the SPACE  
key again.  
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Using the Address Book Adding addresses  
PIN: Type your contacts LLI, or PIN number. This number, unique  
to each handheld, is assigned by the wirelss data network service.  
To enter hexadecimal characters, you must press the ALT  
key when pressing the associated letter. For example, to  
enter an ein the PIN field, press and hold the ALT key  
while pressing the E key.  
Note  
Title: Type your contacts job title/ position. This field supports  
alpha-numeric and symbol characters.  
Company: Type the name of the company for which your contact  
works. This field supports alpha-numeric and symbol characters.  
Work: Type your contacts business phone number. This field  
supports numeric characters and the ‘–‘, +, x, ., (, and )’  
characters without having to hold down the ALT key.  
Home: Type your contacts home phone number. This field  
supports numeric characters and the ‘–‘, +, x, ., (, and )’  
characters without having to hold down the ALT key.  
Mobile: Type your contacts mobile phone number. This field  
supports numeric characters and the ‘–‘, +, x, ., (, and )’  
characters without having to hold down the ALT key.  
Pager: Type your contacts pager number. This field supports  
numeric characters and the ‘–‘, +, x, ., (, and )characters  
without having to hold down the ALT key.  
Fax: Type your contacts fax number. This field supports numeric  
characters and the ‘–‘, +, x, ., (, and )characters without  
having to hold down the ALT key.  
Address 1: Type your contacts street address. This field supports  
alpha-numeric and symbol characters.  
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Using the Address Book Viewing addresses  
Address 2: Type any further information for the address. (A second  
address field is provided for long addresses.) This field supports  
alpha-numeric and symbol characters.  
City: Type your contacts city. This field supports alpha-numeric  
and symbol characters.  
State/Prov: Type your contacts state or province. This field  
supports alpha-numeric and symbol characters.  
ZIP/Postal Code: Type your contacts zip code or postal code. This  
field supports alpha-numeric and symbol characters.  
Country: Type your contacts country. This field supports alpha-  
numeric and symbol characters.  
Notes: Type any reference notes you would like to keep about your  
contacts. This field supports alpha-numeric and symbol characters.  
Press the ENTER key for a new line.  
Viewing addresses  
You can view the information for a specific contact in the form of an  
on-screen business card.  
1. In the Home screen, scroll to the ADDRESS BOOK icon and  
click.  
2. In the Address Book screen, select the name of the contact  
whose information you want to view. Click to view the menu.  
Scroll to View Address and click.  
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Using the Address Book Editing addresses  
3. A virtual business card appears listing all the information  
youve entered for this contact.  
To jump to a number or email field in the business card,  
press the first letter of the field name. For example, if you  
have entered a fax number and you press F in this screen,  
you move to the Fax field.  
Tip  
Editing addresses  
You can edit the information in any of the fields of an address entry.  
Some Address Book fields are limited to numeric characters and  
only a few alpha characters.  
1. In the Home screen, scroll to the ADDRESS BOOK icon and  
click.  
2. In the Address Book screen, select the Address Book entry that  
you want to edit and click to view the menu. Scroll to Edit  
Address and click.  
3. In the Edit Address screen, use the trackwheel to move from  
field to field. Press the ALT key as you roll to scroll horizontally  
through the text to make your edits.  
4. When you have made all the changes to the address fields, click  
to view the menu. Select Save Address by clicking again  
In the New Address or Edit Address screens, click the  
trackwheel to view the menu where you can clear fields and  
add Email fields. Simply scroll to choose the field and click  
to clear or add.  
Note  
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Using the Address Book Deleting addresses  
Deleting addresses  
You can delete old addresses from your Address Book to save  
memory space.  
1. In the Home screen, scroll to the ADDRESS BOOK icon and  
click.  
2. In the Address Book screen, scroll to the contact that you want  
to delete. Click to view the menu. Scroll to Delete Address and  
click.  
3. A dialog box appears, asking if you want to delete the address.  
Select Yes by clicking the trackwheel. (This dialog box will  
appear only if Confirm Task Delete is enabled in the Address  
Book Options screen.)  
You return to the Address Book screen and you can see that the  
entry is no longer listed.  
You can also delete addresses in the Edit Address and  
View Address screens.  
Note  
Searching addresses  
The handhelds powerful search tool enables you to go directly to a  
specific contact so you do not have to scroll through a lengthy  
address list.  
1. In the Home screen, scroll to the ADDRESS BOOK icon and  
click.  
2. In the Address Book screen, type the first letter or letters of the  
name of the contact that you want to find. The letter or letters  
you type appear in the screen header, preceded by the word  
Find.  
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Using the Address Book Summary and tips  
3. To return to your complete list of contacts, click to view the  
menu. Scroll to View All and click.  
The handheld searches the First, Last, and Company  
names of contacts to find the first instance of your search.  
As you type more letters for your search, fewer matches will  
appear.  
Note  
Summary and tips  
In this chapter, you learned how you can store address information  
for each person or company that you might want to contact. Not  
only are you familiar with the various address book fields, but you  
can also add, view, edit, delete, and search for addresses. In the next  
chapter you will learn about managing your tasks and  
appointments.  
Using the Address Book - Tips  
Press the associated key on the keyboard while in number fields (like  
PIN) to insert numbers without using the ALT key.  
Press SPACE to insert the @and .characters in an Email field.  
Type the first letters of the name or the initials separated by a space to  
find a specific contact in the Address Book screen.  
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8
Managing Tasks and  
Appointments  
The handheld includes a Tasks function and a Calendar function to  
help you manage and schedule appointments and tasks. Use the  
Tasks function to make a list of tasks to be completed. Use the  
Calendar function to keep track of appointments and events,  
including the duration of the appointment, the location, and any  
additional notes.  
You can copy Task and Calendar entries from your PC to  
your handheld using the Intellisync tool. See the Intellisync  
online help for more information.  
Note  
Using the Tasks function  
The handhelds Tasks function allows you to keep a list of tasks to  
be completed. Tasks can be sorted by subject, priority, due date, or  
status.  
To set task options  
1. In the Home screen, scroll to the TASKS icon and click.  
2. In the Tasks screen, click to view the menu. Scroll to Options  
and click.  
         
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Managing Tasks and Appointments Using the Tasks function  
3. The Tasks Options screen appears, displaying the following  
two options:  
Sort By: Select how you want to sort the tasks in your  
Tasks screen. Choose from Subject, Priority, Due Date, or  
Status. By default, this option is set to Subject.  
Confirm Task Delete: Select whether or not you want to  
confirm deleting task entries. By default, this option is set  
to Yes.  
4. Scroll to the field you would like to set, then press the SPACE  
key to scroll through your options. Release the SPACE key once  
you have set the option to your preference.  
5. Click the trackwheel to view the menu. Scroll to Save Options  
and click.  
You return to the Tasks screen.  
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Managing Tasks and Appointments Using the Tasks function  
To add tasks  
1. In the Home screen, scroll to the TASKS icon and click.  
2. In the Tasks screen, click the trackwheel to view the menu.  
Scroll to New Task and click.  
3. In the New Task screen, complete the information for the task.  
Press ENTER after each field. In the Status, Priority, and Due  
Date fields, use the SPACE key to scroll through your options.  
Release the SPACE key once you have set the field to your  
preference.  
4. Click to view the menu, then scroll to Save Task and click.  
Your new task will be listed in the Tasks screen with one of the  
following three icons beside it, depending on the tasks status.  
Icon  
Description  
The task has been completed.  
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Managing Tasks and Appointments Using the Tasks function  
Icon  
Description  
The task has been deferred or is waiting.  
The task has not been started or is in progress.  
Task fields  
The Tasks screen contains the following fields:  
Task: Type the subject of the task.  
Status: Choose the status of the task. Your options are Not Started,  
In Progress, Completed, Waiting, and Deferred. The default is Not  
Started.  
Priority: Choose the priority of the task. Your options are Normal,  
Low, and High. The default is Normal.  
Due: Select the date by when the task is to be completed. Your  
options are None or By Date. If you select None, no due date will be  
recorded for this task. If you select By Date, you can select the date  
on which this task is due.  
Notes: Type any reference notes you would like to keep about the  
task.  
To view and edit tasks  
1. In the Home screen, scroll to the TASKS icon and click.  
2. Scroll to the task that you want to view or edit, then click to  
view the menu. Select Open Task by clicking again.  
3. The Edit Task screen appears with the task details listed. Edit  
the task by changing the fields in this screen.  
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Managing Tasks and Appointments Using the Tasks function  
4. Once you have finished viewing or editing the task, click to  
view the menu. Scroll to Save Task and click.  
You return to the Tasks screen.  
To delete tasks  
1. In the Home screen, scroll to the TASKS icon and click.  
2. In the Tasks screen, scroll to the task you want to delete, then  
click to view the menu. Scroll to Delete Task and click.  
3. A dialog box appears, asking if you want to delete the task.  
Click Yes. (This dialog box appears only if you have set the  
Confirm Task Delete field to Yes in the Tasks Options screen.)  
You return to the Tasks screen and you can see that the task is no  
longer listed.  
Delete all completed tasks by scrolling to Delete Completed  
and clicking.  
Note  
You can also delete tasks in the Edit Task screen.  
To change a tasks status  
1. In the Home screen, scroll to the TASKS icon and click.  
2. In the Tasks screen, select the task for which you want to  
change the status, then click to view the menu.  
3. Depending on the tasks current status, scroll to either Mark  
Completed or Mark In Progress and click.  
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Managing Tasks and Appointments Using the Calendar function  
The tasks status is changed.  
You can only change the status of a completed task to In  
Progress. You can mark a task Completedif it is marked  
Deferred, Waiting, Not Started, or In Progress. To  
change a task to a status other than Completedor In  
Progress, edit the task. See page 122 for more information  
on editing tasks.  
Note  
Using the Calendar function  
The handhelds Calendar function displays appointments in either  
Month, Week, Day, or Agenda view. Although the default is Day  
view, you can change the view at any time.  
To set Calendar options  
1. In the Home screen, scroll to the CALENDAR icon and click.  
2. In the Calendar screen, click to view the menu. Scroll to  
Options and click.  
3. The Calendar Options screen appears, displaying the  
following three options:  
First day of week: Set on which day your week starts. By  
default, this option is set to Sunday.  
Start of day: Set the time at which your day starts. By  
default, this option is set to 9:00 a.m.  
End of day: Set the time at which your day ends. By  
default, this option is set to 5:00 p.m.  
4. Scroll to the field you would like to set, then press the SPACE  
key to scroll through your options. Release the SPACE key once  
you have set the option to your preference.  
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Managing Tasks and Appointments Using the Calendar function  
5. Click the trackwheel to view the menu. Scroll to Save Options  
and click.  
You return to the Calendar screen.  
To switch views  
In the Calendar screen, click to view the menu. Scroll to View  
Day, View Week, View Month, or View Agenda and click,  
depending on which view you would like to use. If you switch  
to another view and then exit the Calendar, that view will  
appear the next time you open the function.  
Day view  
This view displays all appointments for the given day. The subject  
of the appointment appears beside the start hour and a sidebar  
spans the length of the appointment.  
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Week view  
This view displays all appointments for the current week; you can  
scroll vertically through them. All appointments are marked with  
an outlined box spanning the length of the appointment. If the  
appointment is an all-day appointment, dots will span the entire  
day. When your cursor is on an appointment, the subject and  
location of your appointment are displayed at the bottom of the  
screen. Press the ALT key while rolling the trackwheel to scroll  
horizontally through the appointments.  
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Managing Tasks and Appointments Using the Calendar function  
Month view  
When you first switch to Month view, your cursor will be on todays  
date and you can scroll horizontally through the days of the month.  
Days with appointments will have a black bar to the left of the day.  
The size of the bar depends on the length of the appointment. For  
example, a one-hour appointment will have a short bar, while a four  
hour appointment will have a long bar. If the appointment is an all-  
day appointment, the day will be in bold text. The position of the  
bar depends on the start time set for the appointment. For example,  
the bar for afternoon appointments will typically appear near the  
bottom of the date.  
Agenda view  
This view displays only the days on which you have appointments,  
allowing you to see your agenda. The appointments appear in  
chronological order starting with the earliest appointments at the  
top. Each entry in the Agenda view includes the time, the subject,  
and the location of the appointment. A sidebar to the left of the start  
time spans the length of the appointment. If you have set a reminder  
for the appointment, an alarm icon appears beside the subject.  
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To add appointments  
1. In the Home screen, scroll to the CALENDAR icon and click.  
2. In the Calendar screen, click to view the menu. Scroll to New  
Appointment and click.  
3. In the New Appointment screen, use the trackwheel to go from  
field to field, adding information for the appointment. Press  
ENTER to go to the next field.  
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4. In the Reminder field, select how early you want to be notified  
of the appointment. If you do not wish to be reminded of the  
appointment, set this field to None.  
5. If the appointment will occur regularly, set the Recurrence field  
to reflect how often the appointment should appear in your  
calendar. See page 130 for more information on setting  
recurring appointments.  
6. To save your appointment, click to view the menu. Scroll to  
Save Appointment and click.  
You return to the Calendar screen.  
You will always be notified of pending appointments with  
reminders, even if you have turned off your handheld.  
Note  
In Day or Week view, press SHIFT while rolling the  
trackwheel in the Calendar screen to set the duration of the  
appointment prior to selecting New Appointment.  
Appointment fields  
The New Appointment screen contains the following fields:  
Subject: Type the subject for the appointment.  
Location: Type the location where the appointment is to be held.  
Start Date: Select the start date of the appointment. The default is  
todays date.  
Start Time: Select the start time for the appointment. The default is  
the current time, rounded to the nearest hour. (You can change the  
hour and minutes settings by pressing the SPACE key.)  
End Date: Select the end date of the appointment. The default is  
todays date.  
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End Time: Select the end time for the appointment. The default is an  
hour after the start time. (You can change the hour and minutes  
settings by pressing the SPACE key.)  
Reminder: Select how early you want to be notified of the  
appointment. The default is 15 minutes in advance of the start time.  
Recurrence: Set whether or not the appointment is a recurring  
appointment. The default is None. See below for more details on  
setting the recurrence for appointments.  
Notes: Type any reference notes you want associated with this  
appointment.  
To set recurring appointments  
You can specify that the same appointment reappears in your  
Calendar at regular intervals.  
1. In the Home screen, scroll to the CALENDAR icon and click.  
2. In the New Appointment screen, add the information for your  
appointment.  
3. In the Recurrence field, press the SPACE key. The Set  
Recurrence screen appears.  
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4. In the Recur field, press the SPACE key until the desired option  
appears on screen. Your options are: Day, Week, Month, and  
Year. (For this example, select Day to set an appointment  
recurring on a daily basis.)  
5. In the Every field, press the SPACE key until the desired amount  
of time between appointments appears on screen. (For this  
example, select 2 to set an appointment recurring every second  
day.)  
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6. In the End field, set the specific date on which the recurring  
appointment should end. (By setting this field to Never, you  
will have a constant recurring appointment.)  
If you set your appointment to recur weekly, you can specify  
the day(s) of the week on which it should recur. If you set  
your appointment to recur monthly or yearly, you can set the  
day on which the appointment will recur.  
Note  
7. The terms of the recurrence are shown after the End field. If you  
are satisfied with these terms, click to view the menu. Scroll to  
Save Recurrence and click.  
You return to the New Appointment screen with your recurring  
appointment settings entered. Save your appointment by clicking to  
view the menu, scrolling to Save Appointment and clicking.  
To view appointments  
In Day, Week, or Agenda view, you can see the specifics for your  
appointment by selecting the appointment, clicking to view the  
menu, scrolling to View Appointment and clicking.  
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In Month view, you can view the appointments for the selected day  
by following this procedure:  
1. In the Home screen, scroll to the CALENDAR icon and click.  
The Calendar screen appears. Switch to Month view by clicking  
to view the menu, scrolling to View Month and clicking.  
2. In the Calendar screen, select a day that has appointments and  
click to view the menu. Scroll to View Appointments and click.  
The appointments for the selected day are listed.  
When you view appointments in Month view, you are not  
switching your view. The appointments for the selected day  
are listed in Day view but your overall view remains as  
Month view.  
Note  
3. If you want to view the details of the appointment, edit it, or  
delete it, click to view the menu. Scroll to View Appointment,  
Edit Appointment, or Delete Appointment and click.  
4. Press ESC to return to Month view.  
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Managing Tasks and Appointments Using the Calendar function  
To view todays appointments  
1. In the Home screen, scroll to the CALENDAR icon and click.  
2. In the Calendar screen, click the trackwheel to view the menu.  
Scroll to Today and click. The appointments for todays date  
appear in your chosen Calendar view.  
In Agenda view, if you do not have appointments for the  
current date, the next day that has appointments will be  
displayed.  
Note  
To view next and previous  
1. In the Home screen, scroll to the CALENDAR icon and click.  
2. In the Calendar screen, click the trackwheel to view the menu.  
Scroll to Next (or Previous) and click. The next (or previous)  
day, week, or month is shown.  
In Agenda view, you will see the next or previous day with  
appointments scheduled. Viewing the next or previous  
days appointments is useful if you have many  
appointments and do not want to continue scrolling through  
your agenda.  
Note  
In Day view, press ALT while rolling the trackwheel to scroll  
to the next or previous day.  
To view the appointments for a specific date  
1. In the Home screen, scroll to the CALENDAR icon and click.  
2. In the Calendar screen, click the trackwheel to view the menu.  
Scroll to Go to Date... and click. In the dialog box that appears,  
use the SPACE key to select the date for which you would like to  
view appointments and click.  
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The appointments for that date appear, in your chosen Calendar  
view.  
To edit appointments  
1. In the Home screen, scroll to the CALENDAR icon and click.  
2. In the Calendar screen (in either Day or Agenda view), scroll to  
an appointment and click to view the menu. Scroll to Edit  
Appointment and click. If youve selected  
a
recurring  
appointment, you can edit all occurrences of the appointment  
(choose Edit all dates) or you can edit only the selected  
appointment (choose Edit this).  
3. The Edit Appointment screen appears, displaying all of the  
details for the appointment. Edit the information in any of the  
fields. To edit the Date, Start Time, End Time, or Reminder  
fields, press SPACE key to scroll between options. Release the  
SPACE key once you have set the field to your preference.  
4. If you are editing a recurring appointment, scroll to the  
Recurrence field and press the SPACE key. The Set Recurrence  
screen appears, allowing you to change any of the settings.  
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Click to view the menu, then scroll to Save Recurrence and  
click.  
5. Click the trackwheel to view the menu, then select Save  
Appointment by clicking again.  
You return to the Calendar screen.  
If you are in Week or Month view, you can either switch to  
Day or Agenda view to edit the appointment, or view the  
appointment and then edit it. See page 132 for more  
information on viewing appointments.  
Note  
To delete appointments  
1. In the Home screen, scroll to the CALENDAR icon and click.  
2. In the Calendar screen, scroll to the appointment that you want  
to delete (in Day, Week, or Agenda view) or the day on which  
there are appointments to delete (in Month view). Click the  
trackwheel to view the menu. Scroll to Delete Appointment(s)  
and click.  
3. A dialog box appears, asking if you want to delete the  
appointment. Click Yes. If your appointment is a recurring  
appointment, you can delete all occurrences of the appointment  
or just the one you have selected.  
You return to the Calendar screen and you can see that the  
appointment is no longer listed.  
If you are deleting appointments in Month view, all  
appointments for the day you select will be deleted. You  
must switch to Day, Week, or Agenda view to delete a  
specific appointment.  
Note  
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Managing Tasks and Appointments Summary and tips  
Summary and tips  
In this chapter, you learned how you can organize your time and  
projects using the Tasks and Calendar functions. You can add, view,  
edit, delete, and set options for both tasks and appointments. In the  
Tasks screen, you can modify the status of your tasks so that you  
know which of your projects have been completed. In the Calendar  
screen, you can switch between four different views. In the next  
chapter, youll examine the MemoPad and Calculator functions.  
Managing tasks and appointments - Tips  
Press DEL to delete a task or appointment  
Press T to go to the top task or appointment in the list.  
Press B to go to the bottom task or appointment in the list.  
Press C to create a new task or appointment.  
Tasks  
Press M to mark an In Progresstask as Completedor a  
Completedtask as In Progress.  
Calendar  
Press D to switch to Day view.  
Press W to switch to Week view.  
Press M to switch to Month view.  
Press A to switch to Agenda view.  
Press S to scroll through all the possible calendars views.  
Press T to go to Today in the Calendar screen.  
Press P to go to the previous day/week/month in the Calendar screen.  
Press N to go to the next day/week/month in the Calendar screen.  
Press ALT and roll the trackwheel in Day view to view the next or  
previous day.  
Press G to go to a specific date.  
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Managing Tasks and Appointments Summary and tips  
Managing tasks and appointments - Tips  
Press ENTER to create an appointment at a selected time or view an  
appointment if one is highlighted.  
Press SHIFT and roll the trackwheel in Day or Week view to highlight  
the hours during which an appointment will take place. When you  
create the new appointment, the start time and end time fields will  
already be set.  
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9
Using the MemoPad and  
Calculator  
The handheld contains a MemoPad for recording lists, notes, or  
other important information that you type aside from email  
messages.  
A Calculator function is also included, which helps you to perform  
simple mathematical operations and conversions.  
Using the MemoPad function  
You can use the MemoPad function to add, edit, view, and delete  
important memos.  
To add memos  
1. In the Home screen, scroll to the MEMOPAD icon and click.  
2. In the MemoPad screen, click to view the menu. Scroll to New  
Memo and click.  
       
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Using the MemoPad and Calculator Using the MemoPad function  
3. Type a title for your memo and press ENTER. Then type the  
body of the memo.  
4. Once you have finished composing the memo, click to view the  
menu. Select Save by clicking again.  
You return to the MemoPad screen where your new memo appears  
in alphabetical order.  
You must include a title in order to save your memo.  
Note  
To view memos  
1. In the Home screen, scroll to the MEMOPAD icon and click.  
2. In the MemoPad screen, select the name of the memo that you  
want to view. Click to view the menu. Scroll to View Memo and  
click.  
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Using the MemoPad and Calculator Using the MemoPad function  
The full memo appears on the screen.  
You can edit a memo you are viewing by clicking to view the  
menu. Scroll to Edit Memo and click.  
Note  
To edit memos  
1. In the Home screen, scroll to the MEMOPAD icon and click.  
2. In the MemoPad screen, select the memo you want to edit and  
click to view the menu. Scroll to Edit Memo and click.  
3. In the Memo screen, you can add or edit text. Press the ALT key  
as you roll to scroll horizontally through the text.  
4. When you have finished making changes to your memo, click  
to view the menu. Select Save by clicking again.  
You can clear the Title field and the entire body of a memo.  
Scroll to the field that you want to clear (either the Title field  
or the body) and click to view the menu. Scroll to Clear Field  
and click. The field is erased and you can add new text.  
Note  
To delete memos  
1. In the Home screen, scroll to the MEMOPAD icon and click.  
2. In the MemoPad screen, scroll to the memo you want to delete.  
3. Click to view the menu. Scroll to Delete Memo and click. A  
dialog box appears asking if you want to delete the memo.  
Scroll to Yes and click.  
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You return to the MemoPad screen and you can see that the memo  
is no longer listed.  
You can delete memos only in the MemoPad screen.  
Note  
Using the Calculator function  
Use the handhelds calculator function to perform simple  
mathematical operations and conversions.  
Using the keyboard, you can type numbers and  
mathematical operators in the Calculator without pressing  
the ALT key.  
Tip  
To perform mathematical operations  
1. In the Home screen, scroll to the CALCULATOR icon and  
click.  
2. The Calculator screen appears. Use the keyboard to enter the  
first number of the mathematical calculation. Using the  
trackwheel, scroll to the operator you want and click.  
3. Enter the next number of the mathematical calculation. Using  
the trackwheel, scroll to the equal sign and click. The result of  
the calculation appears.  
You can add, recall, and clear the calculators memory if  
you want to save the results of a particular calculation. The  
current contents of the memory are shown at the top of the  
screen.  
Note  
Press ENTER to perform the same action as scrolling to the  
equal sign.  
Press C or the BACKSPACE key to clear the handhelds  
display.  
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Using the MemoPad and Calculator Using the Calculator function  
To use the tape  
You can use the Calculators Tape feature to record and display  
your series of calculations. You can review, edit, delete, or insert  
entries on the tape.  
1. In the Home screen, scroll to the CALCULATOR icon and  
click.  
2. In the Calculator screen, scroll to Menu and click. Select Switch  
to Tape by clicking again.  
3. Scroll through your calculations on the tape to review them.  
4. Scroll to an entry that you want to change, then click to view  
the menu. Scroll to edit the entry, insert a new entry, or delete  
the entry and click.  
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5. The results of your change are shown on the main calculator  
display. To return to the calculator, click to view the menu.  
Scroll to Return to Calculator and click.  
You can clear the entries on the tape by clicking to view the  
menu, scrolling to Clear Tape and clicking. The result of the  
calculations is not cleared, just the entries on the tape.  
Note  
To perform conversions  
You can use your handhelds calculator to convert numbers to and  
from metric. You can perform the following conversions:  
centimetres to inches, metres to feet, metres to yards, kilometres to  
miles, kilograms to pounds, and Celsius to Fahrenheit and vice  
versa.  
1. In the Home screen, scroll to the CALCULATOR icon and  
click.  
2. In the Calculator screen, type the number that you want to  
convert.  
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Using the MemoPad and Calculator Using the Calculator function  
3. Scroll to Menu and click. Scroll to From Metric or To Metric and  
click, depending on which way you want to convert the  
number. (For this exercise, select From Metric.)  
4. A second menu appears where you can select the type of  
conversion to perform.  
The results are shown on the calculators display.  
To exit the calculator  
In the Calculator screen, scroll to Menu and click. Scroll to  
Close and click.  
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Using the MemoPad and Calculator Summary and tips  
Summary and tips  
In this chapter, you learned how to use the MemoPad function and  
the Calculator function. You can add, edit, and view memos in the  
MemoPad screen, and you can also perform mathematical  
operations, use the tape, and perform conversions in the Calculator  
screen. In the next chapter youll find out how to customize your  
handhelds options.  
Using the MemoPad and Calculator - Tips  
MemoPad  
Press T to go to the top memo in the list.  
Press B to go to the bottom memo in the list.  
Press ESC to exit the MemoPad screen.  
Press DEL to delete a memo.  
Press ENTER to view a memo.  
Calculator  
Press D to add.  
Press F to subtract.  
Press X or A to multiply.  
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Using the MemoPad and Calculator Summary and tips  
Using the MemoPad and Calculator - Tips  
Press S to divide.  
Press Z or (SPACE key) to change the sign.  
Press V to find the square root of a number.  
Press J to recall the memory.  
Press K to clear the memory.  
Press L to add the number into memory.  
Press G to see the result of your calculation.  
Press C to clear the calculator screen.  
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10  
Customizing your  
handhelds options  
In the Get to know your handheldchapter, you learned about the  
procedure for setting message notification options. Now, refer to  
this chapter to learn how to customize the handhelds many other  
options to suit your specific needs.  
Setting the alarm  
The handheld has an Alarm function that you can set to tone at the  
same time every day. Choose from six different tone settings and  
three volume levels.  
1. In the Home screen, scroll to the ALARM icon and click.  
2. The Daily Alarm screen appears. Scroll to the field you would  
like to set, then press the SPACE key to scroll through your  
options. Release the SPACE key once you have set the field to  
your preference.  
       
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Customizing your handhelds options Setting the alarm  
3. Once you have set the Alarm to your preference, click to view  
the menu. Scroll to Save Options and click.  
When the alarm sounds, press any key to silence it. This  
action will not disable the alarm; it will sound at the set time  
again even if it has been silenced. To disable the alarm, set  
the Alarm On/Off field to Off.  
Note  
Alarm fields  
The Daily Alarm screen contains the following fields:  
Time: Set the time at which you want the alarm to sound. The  
default is 12:00 AM.  
Alarm On/Off: Select whether or not you want the alarm to sound.  
The default is Off.  
Tune: Select the tune you wish to hear when the alarm sounds. You  
can hear each tune by scrolling through the options. The default is  
Tune 3.  
Volume: Select the volume at which you wish to hear the alarm.  
Your options are: Low, Medium, and High. The default is Low.  
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Customizing your handhelds options Customizing handheld options  
Customizing handheld options  
You can customize any of the handhelds options by following this  
general procedure:  
1. In the Home screen, scroll to the OPTIONS icon and click.  
2. The Device Options screen appears. Scroll to the handheld  
option that you want to change and click the trackwheel.  
3. Scroll to the field that you want to change, then press the SPACE  
key to scroll through your options. Release the SPACE key once  
you have set the field to your preference.  
4. Once you have set the options to your preference, click to view  
the menu. Scroll to Save Options and click.  
You return to the Device Options screen.  
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Customizing your handhelds options Handheld options  
Handheld options  
The following pages list the handhelds options and provide page  
references for further information.  
About  
The About screen contains handheld copyright information. You  
cannot change the information in this screen. Press the ESC key to  
return to the Device Options screen.  
Auto On/Off  
Use the automatic on/ off feature to maximize battery life and to  
maintain optimal, extended messaging performance.  
Weekday On: Set the handheld to turn on automatically at a specific  
time throughout the week  
Weekday Off: Set the handheld to turn off automatically at a  
specific time throughout the week  
Weekend On: Set the handheld to turn on automatically at a  
specific time on the weekend  
Weekend Off: Set the handheld to turn off automatically at a  
specific time on the weekend  
Both Weekday and Weekend options have an Enable/  
Disable field. You must set this field to Enable in order for  
the handheld to turn on and off automatically.  
Note  
AutoText  
The AutoText screen contains a list of all current AutoText entries.  
You can add, edit, and delete entries as you wish. See page 67 for  
more information on how to work with AutoText entries.  
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Customizing your handhelds options Handheld options  
Date/Time  
Set the date and time so that your messages contain the correct time  
stamp.  
You can set the date and time automatically by  
synchronizing your handheld with your PC. See the  
Intellisync online help for more information.  
Note  
Time Zone: Select your time zone. The handheld will automatically  
adjust the time depending on the time zone. The default is the  
Eastern (-5) time zone.  
Daylight Savings: Select whether or not you want daylight savings  
time to be adjusted automatically. By default, the handheld is set to  
adjust for daylight savings time (Support). The setting only needs to  
be set once. It should only be set to Ignore if you live in a state or  
province that does not recognize daylight savings time. When this  
setting is set to Support, the handheld will automatically adjust the  
time on the proper date.  
Time: Set the current time  
Format: Select a 12 hour or 24 hour clock  
Date: Set the current date  
The information that you set in the Time, Format, and Date  
fields will represent how the date and time appear on the  
handhelds Home screen and on the password security  
screen.  
Note  
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Customizing your handhelds options Handheld options  
Message Services  
Message Services: This setting is reserved for future development.  
Network Settings  
Roaming: Choose the country you are in - either Canada or the  
United States. Subscribers in each respective country will have their  
home country as the default setting.  
Radio: Turn the handhelds radio on or off. In certain situations,  
such as travelling by plane, it is important to turn off the radio in  
your handheld to prevent radio frequency interference. See page 45  
for a shortcut for turning your radio on and off.  
Status: Shows the status of the network. It is set to either Pending or  
Active, depending on what you have specified in the Roaming field.  
You can re-register with the network in the Network  
Settings screen. Click to view the menu, scroll to Register  
Now and click. Unless you have been advised to do so, or if  
you have just received your handheld and it is not working,  
we recommend against registering your handheld more  
than once.  
Note  
PowerSave: Puts the handheld in a mode where it can save more  
power. You can choose from Maximum, Average, or Minimum.  
Each one provides progressively better power savings. The default  
setting is Maximum. We recommend against changing this field.  
Notify  
You can press the SPACE key to set the handheld message  
notification to tone/ vibrate, vibrate, tone, or none. See page 37 for  
details on how to set the notification options.  
In Holster: Customize the way that the handheld notifies you of a  
new message while it is in the holster. Your options are: Tone,  
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Customizing your handhelds options Handheld options  
Vibrate, Vibrate+Tone, or None. The default notification setting is  
Vibrate+Tone.  
Out of Holster: Customize the way that the handheld notifies you  
of a new message when it is out of the holster. Choose from: Tone,  
Vibrate, Vibrate+Tone, or None. The default notification setting is  
Tone.  
Tune: Select the tune you wish to hear when you are notified of a  
new message. You can hear each tune by scrolling through the  
options. The default is Tune 1.  
Volume: Select the volume for your notification tune. Choose from  
Low, Medium, High, Escalating, or Off. If you set your notification  
type to vibrate and set the Volume field to Low, the handheld will  
vibrate only once when a new message arrives. If you set this field  
to Medium, High, or Escalating, the handheld will vibrate twice  
when a new message arrives. The default is Low.  
The Escalating option provides you with quiet notification  
progressing to louder notification.  
Note  
Number of Beeps: Select the number of beeps the handheld should  
make before notification stops. Choose from 1 to 5 beeps. The  
default is 1.  
Repeat Notification: Set whether or not you want to be reminded of  
unread messages waiting. Choose from:  
Low - the LED will flash and the handheld will tone or  
vibrate once every 15 minutes for 30 minutes  
Medium - the LED will flash and the handheld will tone or  
vibrate once every 10 minutes for an hour  
High - the LED will flash and the handheld will tone or  
vibrate once every 5 minutes for 2 hours  
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LED Only - the LED will flash for 15 minutes  
Off - you will not be reminded.  
If you have set your In Holster and Out of Holster  
notification to None, the only reminder notification you will  
receive will be the flashing LED. If you want Tone or Vibrate  
reminder notification, you must change your regular  
notification settings.  
Note  
Level 1 Notify Only: Select whether or not you want to be notified  
of all messages or only those with a level 1 priority. Choose from  
either Yes or No.  
You will always be notified of pending appointments with  
reminders, even if you have turned off your handheld.  
Note  
Owner  
This information appears on the password security screen (if you  
have set a password). If you do not enter any owner information, a  
default message will appear on the password security screen.  
Name: Type your name.  
Information: Type any extra information that you want to appear  
on the password security screen. We recommend that you include  
your own (or your companys) contact information in case the  
handheld is lost.  
Screen/Keyboard  
In the Screen/Keyboard screen, you can change the LCD screens  
appearance by adjusting contrast levels and font size. You can also  
change the key rate and tone.  
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Customizing your handhelds options Handheld options  
Screen Contrast: Adjust the screens contrast if youre having  
trouble seeing the interface. If you are using the handheld in low  
light, try the backlighting feature instead.  
Font Size: Set the size of the font to be used on the screen. Choose  
from Small Font or Large Font. The default is Large Font.  
Key Tone: Set the key tone field to On if you want the handheld to  
emit a tone each time a key is pressed.  
Key Rate: Set the speed (Slow, Fast, or Off) at which your cursor  
moves whenever the BACKSPACE, ENTER, or SPACE key is pressed  
and held. The default setting is Slow.  
For all other keys, the Key Rate setting controls an auto  
capitalization feature. With Key Rate set to either Slow or  
Fast (i.e., Key Rate must be enabled), you can press and  
hold a key to capitalize it.  
Note  
Security  
In the Security screen, you can set your password options to ensure  
greater handheld security.  
Password: Select whether or not you want to enable a password on  
the handheld. The default is Disabled.  
Installation and Users Guide  
   
158  
Customizing your handhelds options Handheld options  
Security Timeout: Set the duration of time (in minutes) that the  
handheld is idle before the password security screen appears. The  
default setting is 2 minutes.  
The password security screen will prompt you to Press any  
key. Type the first letter of your password to gain access to  
the Enter Password dialog box. Type the remaining letters  
of your password to resume using the handheld.  
Note  
Once you have set a password, you need to enter it to use  
the Security screen again. You will also need to enter the  
password when using the Security screen, as well as  
Application Loader. See page 39 for information on how to  
set your password.  
Status  
The Status screen provides information about the handheld and the  
wireless network. You cannot edit this information.  
Signal: Shows the strength of the handhelds network signal.  
Battery: Shows the percentage of remaining battery life.  
Memory Free: Shows the amount, in bytes, of available RAM.  
File Free: Shows the amount, in bytes, of available memory to store  
messages, address entries, and AutoText entries.  
PIN: Shows the handhelds address number, or LLI. Depending on  
your service provider, other handheld users may be able to use this  
address number to send messages directly to you.  
ESN: Shows the handhelds serial number.  
O/S: Shows the version of the Operating System.  
Flash Size: Shows the amount of flash memory on your handheld.  
Installation and Users Guide  
 
159  
Customizing your handhelds options Handheld options  
Address Book: Shows the current version of the Address Book  
function.  
AutoText: Shows the current version of the AutoText feature.  
Calculator: Shows the current version of the Calculator function.  
Calendar: Shows the current version of the Calendar and Tasks  
functions.  
Crypto SK: Shows the current version of the Crypto SK DLL.  
Database: Shows the current version of the Database DLL.  
MemoPad: Shows the current version of the MemoPad function.  
Message List: Shows the current version of the Messages function.  
Ribbon: Shows the current version of the functions list on the Home  
screen.  
Secure Transport: Shows the current version of the Secure  
Transport DLL.  
Serial Db Access: Shows the current version of the Backup and  
Restore protocol DLL.  
UI: Shows the current version of the User Interface.  
Storage Mode  
If you are not going to use your handheld for an extended period of  
time (more than two weeks), you should put it into storage mode.  
Putting the handheld into storage mode is different than just  
turning it off and as a result, the current date and time is lost.  
1. In the Home screen, scroll to the OPTIONS icon and click.  
Installation and Users Guide  
 
160  
Customizing your handhelds options Summary  
2. In the Device Options screen, scroll to Storage Mode and click.  
The following message appears: Storage mode powers off  
device to save battery life. Continue?Scroll to Yes and click.  
3. The following message appears: Entering storage mode will  
lose current time. Continue?Scroll to Yes and click.  
To activate your handheld again, insert it into the charging cradle,  
connect the cradle to a power outlet, and after a few moments the  
Home screen will appear.  
You can also activate the handheld from storage mode by  
inserting a fine-tipped instrument such as a paperclip into  
the reset hole located on the back of the handheld.Ensure  
that the handheld is fully charged before you use it again.  
See page 21 for more information on charging the  
handheld.  
Note  
Ensure that you set the date and time after you activate  
your handheld again. If you do not set the date and time,  
messages will be stamped with the date of January 1 and  
will be placed at the bottom of your Messages screen. (See  
the Intellisync online help for more information on updating  
the handhelds date and time automatically.)  
Summary  
In this chapter, you discovered how to customize your handhelds  
options. You can set a number of handheld features, including the  
alarm, auto on/ off, AutoText, date/ time, message services, network  
settings, notify, owner, screen/ keyboard, security, and status.  
Knowing how to customize these options allows you to personalize  
your handheld and optimize its performance.  
Installation and Users Guide  
   
11  
Frequently asked questions  
This chapter includes answers to some common questions about the  
handheld.  
Alarm  
Why is my alarm not sounding when Ive set the time?  
Ensure that you have enabled the alarm by setting the Alarm  
On/ Off field to On.When the alarm is set, a bell icon appears  
on the Home screen. See page 149 for information on setting  
this field.  
Battery  
What should I do when I see the message Battery too low for  
handheld usage?  
Press any key to close this dialog box. Recharge the handhelds  
battery. See page 21 for information. The handheld can be kept  
at a full charge by simply topping upthe battery every day  
for 10-15 minutes. From an empty battery, a full charge can be  
achieved in approximately 3 hours. It is not necessary to  
completely drain the battery before recharging.  
What should I do if my handheld does not turn on?  
Make sure that the internal battery has been fully charged.  
(There should be five bars beside the battery indicator in the  
Home screen if the battery is fully charged.)  
           
162  
Frequently asked questions Storage  
If the handheld will not turn on after charging the battery, reset  
the handheld. See page 166 for more information.  
Storage  
What should I do if I wont be using my handheld for a short  
period of time?  
If you expect that you will not be using your handheld for a  
short period of time (two weeks or less), you should turn the  
handheld off. In the Home screen, scroll to the POWER OFF  
icon and click on the functions list.  
When you want to turn the handheld back on, simply press the  
silver key.  
What should I do if I wont be using my handheld for a longer  
period of time?  
Before storing your handheld for an extended period of time, you  
should save information on the handheld to your PC using the  
Desktop Softwares Backup and Restore tool.  
If you expect that you will not be using your handheld for  
many weeks or months, then you should put the handheld in  
Storage Mode. In the Options function, scroll to Storage Mode  
and click. Click Yes in the two dialog boxes that follow. The  
handheld shuts down, and after approximately 24 hours enters  
a special storage state. You should store the handheld in a cool,  
dry place. When you press any keys or click the trackwheel  
while the handheld is in this state, it will not respond.  
To reactivate the handheld, you must insert the handheld into  
the charging cradle, as you did when you first received your  
handheld, and recharge the battery. The handheld should then  
turn on and read Initializing.  
All of your stored addresses and messages will be preserved while  
the handheld is in storage mode. However, the handheld will no  
Installation and Users Guide  
   
163  
Frequently asked questions Home screen  
longer have the correct date and time or encryption key. To reset the  
date and time, follow the instructions in Customizing your  
handhelds optionson page 151, or to update it automatically,  
simply synchronize the handheld with the Desktop Softwares  
Intellisync tool. You can generate a new encryption key in the  
Security tab of the Desktop Softwares Redirector Settings tool.  
Home screen  
How can I return to the Home screen?  
The screen that displays the functions list and the date and time is  
called the Home screen.  
Press the ESC key repeatedly until you return to the Home  
screen. See page 23 for more information on other  
shortcuts.  
Select Close from an applications menu or, in the Device  
Options screen, scroll to the [Return to Home Screen]  
option and click.  
LCD screen  
What can I do if my LCD screen seems faint?  
Check the Screen/ Keyboard option in the Device Options  
screen. In Options>Screen/ Keyboard, scroll to the Screen  
Contast field. Press and hold the ALT key while rolling the  
trackwheel to select a higher contrast. Once you have set the  
field to your preference, click the trackwheel to view the menu.  
Scroll to Save Options and click.  
While the handheld is on, press the silver key once to activate  
backlighting. See page 29 for more information.  
Installation and Users Guide  
       
164  
Frequently asked questions Messages  
The backlighting on my display screen keeps disappearing.  
The LCD backlighting will turn off after 20 seconds if you have  
not pressed a key or the trackwheel.  
Messages  
Why did I have two messages on my handheld before I turned  
on the radio?  
These messages are pre-loaded to help you learn about the  
handheld when you first receive it.  
Why are my messages not being sent out?  
You can tell that messages have not been sent because they have a  
clock icon beside them.  
Check that the handhelds radio has been turned on (select  
the TURN WIRELESS ON icon), and check that you are  
within range of network coverage (check the coverage  
indicator in the Home screen). See page 45 for more  
information.  
I am not being notified when new messages arrive, even  
though I have set the handheld to notify me.  
Ensure that the volume setting of the notification options is set  
to either Low, Medium, High, or Escalating, rather than Off.  
With the volume set to Off, the beeper will not sound when  
new messages arrive.  
Ensure that the Level 1 Only setting in your notification options  
is set to No. When this field is set to Yes, you will only be  
notified of level 1 messages, rather than all messages. See  
page 154 for more information on the notification options.  
In the Notify screen, set the Repeat Notification field to Low,  
Medium, High, or LED only so that you are reminded of  
unread messages on your handheld.  
Installation and Users Guide  
   
165  
Frequently asked questions Messages  
Are there any pre-defined responses that can be used when  
replying to messages from the handheld?  
You can compose a message that contains a list of responses from  
which another handheld user can choose when replying to your  
message.  
In the Home screen, scroll to the COMPOSE icon and  
click. While composing a message, type a question in the  
message body that requires a response, then press ENTER.  
Type Responses:, then press ENTER to move to the next line.  
Create your list of responses, pressing ENTER after each  
response option. When you have finished composing your  
list of responses, press ENTER again. Click the trackwheel to  
view the menu. Scroll to Send Message and click.  
How do I respond to a message which contains a list of  
responses?  
Another handheld user can send you a message that contains a list  
of responses. You can choose one of the responses as your reply  
message.  
In the Home screen, scroll to the MESSAGES icon and  
click. In the Messages screen, scroll to the new message  
and click. The message contains a question that requires a  
response. Click the trackwheel to view the menu. Scroll to  
Reply and click. A dialog box appears with a list of  
responses for you to choose from. Scroll to the desired  
reponse and click. A dialog box appears, in which you can  
add any additional comments. Click again to send the  
response. You return to the Messages screen and you can  
see that your reply has been sent.  
Installation and Users Guide  
   
166  
Frequently asked questions Punctuation  
Punctuation  
Where can I find the period (.) and other punctuation marks on  
my keyboard?  
The quickest way to type a period (.) is to press the SPACE key  
twice at the end of a sentence. The next letter is capitalized  
automatically.  
Press the ALT key with an associated character key to insert  
common punctuation marks. You will see the punctuation  
mark printed in orange above the primary key on the keyboard.  
See page 23 for information on the ALT key and other key  
functions.  
Other punctuation marks are included in the symbols library  
which you can open by pressing ALT + SPACE. See page 75 for  
information on how to insert a symbol.  
You can also insert international/ accented characters into your  
messages. When composing a message or entering text, press  
and hold a letter key while rolling the trackwheel to scroll  
through international characters/ characters with accents.  
When the desired character appears, release the letter key.  
Desktop Software  
For a complete list of frequently asked questions and answers, refer  
to the online help.  
Resetting the handheld  
On rare occasions, the handheld may report an internal handheld  
error message, instructing you to press Rto reset. Doing so will  
return the handheld to normal operation after a few minutes. Try  
sending yourself a message and check that all the information has  
been properly restored in the Status screen.  
Installation and Users Guide  
           
167  
Frequently asked questions Resetting the handheld  
There is also a reset hole on the back of the handheld, located in the  
information label. Normally, you will not need to use this method of  
reset. However, if the handheld locks up(no longer responds  
when you press keys or use the trackwheel) you can use this  
method to reset the handheld. One end of a paper clip can be  
inserted into this hole to press the reset button, restarting and  
restoring the handheld to normal operation.  
You can also reset the handheld by simultaneously pressing  
the ALT + SHIFT + BACKSPACE keys.  
Note  
Messages and other information stored on the handheld will not be  
lost. If you were in the process of composing a message, however,  
the message will be lost.  
If you reset your handheld, you will not lose the connection with  
your PC. After you reset your handheld, synchronize with the  
Desktop Manager to ensure that all information has been restored.  
See the Desktop Manager online help for more information  
Installation and Users Guide  
12  
Specifications  
Mechanical Properties  
Weight:  
Approx. 5oz  
Size (LXWXH):  
Memory:  
4.6X3.1X0.70”  
5 MB Flash memory  
0.5 MB SRAM  
Display and control features  
Display:  
Full graphic LCD with backlighting,  
160 x 160 pixel viewing area  
Controls:  
Thumb-operated trackwheel; PC-style  
keyboard  
Message  
Notification:  
Red LED indicator; audible beeper;  
mechanical vibrator, on-screen  
notification; configurable by user  
Other features:  
Ports:  
Real-time clock; audible alarm;  
AutoText and Address Book updates  
RS-232 compatible serial port at  
operating speeds up to 115 200 baud  
   
170  
Specifications  
Power  
Battery:  
Internal lithium cell  
Temperature  
Operating:  
0°C to +50°C  
Storage:  
10°C to +30°C  
Relative  
5-95% Non-condensing  
Humidity:  
Radio specifications  
Network  
Support  
800 MHz DataTAC networks  
Interface  
MDC4800 v3.2/ 3.3, RD-LAP v3.2/ 3.3  
Protocols:  
Frequency  
Transmitting:  
Receiving:  
806 to 825 MHz  
851 to 870 MHz  
Regulatory compliance  
Handheld  
FCC Part 15 Class B, and Part 90  
Complies with:  
Industry Canada RSS 119  
Charging cradle  
Complies with:  
FCC Part 15, Class B Declaration of  
Conformity (DoC)  
Handheld Installation & Users Guide  
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INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF  
MERCHANTABILITY AND/ OR QUALITY OR FITNESS FOR  
ANY PARTICULAR PURPOSE. RIM SHALL NOT IN ANY WAY  
BE LIABLE TO YOU FOR ANY DAMAGES YOU SUFFER OR  
INCUR (INCLUDING, BUT NOT LIMITED TO, GENERAL,  
SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES  
INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,  
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION  
AND THE LIKE AND PERSONAL INJURY OR WRONGFUL  
DEATH DAMAGES) ARISING FROM OR IN CONNECTION  
WITH THE USE OR PERFORMANCE OF THE RIM 857 WIRELESS  
HANDHELD HARDWARE, EVEN IF RIM IS AWARE OF THE  
POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION IS  
INTENDED TO APPLY AND DOES APPLY WITHOUT REGARD  
TO WHETHER SUCH DAMAGES ARE CLAIMED, ASSERTED OR  
BROUGHT IN AN ACTION OR CLAIM SOUNDING IN TORT OR  
CONTRACT, OR ON THE WARRANTY, OR UNDER ANY OTHER  
LAW OR FORM OF ACTION. ANY EXTERNAL BATTERIES  
PROVIDED WITH THE RIM 857 WIRELESS HANDHELD  
HARDWARE ARE PROVIDED AS IS, AND ARE NOT, FOR  
PURPOSES OF THIS WARRANTY, PART OF THE RIM 857  
WIRELESS HANDHELD HARDWARE. YOU ASSUME THE RISK  
OF USING ANY ACCESSORY NOT EXPLICITLY APPROVED BY  
RIM FOR USE WITH THE RIM 857 WIRELESS HANDHELD. IN  
NO EVENT SHALL RIMS LIABILITY TO YOU EXCEED THE  
PURCHASE PRICE OF THE RIM 857 WIRELESS HANDHELD  
HARDWARE YOU PURCHASED OR THE COST OF REPAIRING  
Installation and Users Guide  
178  
Limited Warranty  
OR REPLACING THE RIM 857 WIRELESS HANDHELD  
HARDWARE, WHICHEVER IS GREATER. THE LIMITED  
WARRANTY WITH RESPECT TO THE RIM 857 WIRELESS  
HANDHELD  
DESKTOP  
SOFTWARE,  
TO  
ALL  
DOCUMENTATION AND TO ANY FIRMWARE RESIDING ON  
THE RIM 857 WIRELESS HANDHELD HARDWARE IS SET  
FORTH  
SEPARATELY IN  
THE SOFTWARE LICENSE  
AGREEMENT FOUND IN THE RIM 857 WIRELESS HANDHELD  
INSTALLATION & USERS GUIDE.  
This limited warranty gives YOU specific legal rights, and YOU  
may also have other rights that vary from state to state. Some states  
may not allow the exclusion of limitation of incidental or  
consequential damages, may not allow limitations on how long an  
implied warranty or condition lasts, or allow provisions that permit  
the warranty to be voided. Thus, the above limitations or exclusions  
may not apply to YOU. This Limited Warranty is to be construed in  
Canada under the laws of the Province of Ontario and in the United  
States under the laws of the State of Texas, except for any body of  
law governing conflicts of law.  
Installation and Users Guide  
Index  
setting options, 109  
using, 109  
A
about  
Research in Motion, 16  
this guide, 16  
AC adapter  
connecting to cradle, 48  
activating your handheld, 22  
FAQs, 161  
adding  
addresses, 110  
appointments, 128  
attachments from  
messages, 83  
attachments to  
messages, 66  
autotext entries, 69  
autotext entries using a  
macro, 70  
contacts from messages, 85  
memos, 139  
setting, 149  
ALT key functions, 23  
application loader, using, 56  
managing, 119  
recurring, 130  
viewing, 132  
tasks, 121  
address book  
adding entries, 110  
adding entries from  
messages, 83  
attachments  
adding address book, 83  
adding to messages, 66  
attaching entries, 66  
customizing options, 109  
deleting entries, 116  
description of, 13, 30  
editing entries, 115  
fields, 112  
automatic formatting  
capitalization, 73  
email fields, 74  
number fields, 74  
number lock, 74  
punctuation, 74  
searching, 116  
 
180  
Index  
automatic on/ off, description  
of, 152  
summary, 146  
tips, 146  
using tape, 143  
autotext  
adding entries, 69  
adding entries using a  
macro, 70  
deleting entries, 72  
description of, 68  
editing entries, 71  
searching for entries, 72  
using to compose  
messages, 67  
calendar  
agenda view, 127  
appointment fields, 129  
deleting appointments, 136  
month view, 127  
notification of  
B
appointments, 156  
recurring  
backlighting, 29  
summary, 137  
backup and restore  
backing up handheld  
files, 58  
tips, 137  
restoring files to  
handheld, 58  
using, 57  
viewing  
battery  
appointments, 132, 134  
week view, 126  
FAQs, 161  
recharging, 21  
changing  
addresses, 115  
appointments, 135  
autotext entries, 71  
memos, 141  
C
calculator  
description of, 14, 31  
exiting, 145  
password, 41  
performing  
searches, 95  
conversions, 144  
performing mathematical  
operations, 142  
sent messages, 102  
task status, 123  
tasks, 122  
Installation and Users Guide  
Index  
charger, description of, 21  
chart of hot keys, 23  
choosing  
send method, 63  
addresses, 116  
appointments, 136  
entries on tape, 143  
components  
handheld, 19  
LCD screen, 28  
composing  
description of, 13, 30  
messages, 50, 61  
messages to multiple  
contacts, 65  
one-time messages, 64  
saving messages while  
composing, 91  
open messages, 100  
tasks, 123  
using autotext, 67  
connecting handheld to PC, 48  
contents of package, 15  
charger, 21  
cradle  
connecting to PC, 48  
description of, 21  
compose, 13, 30  
cradle, 21  
functions, 13  
handheld options, 152  
holster, 20  
creating, response lists, 165  
customer support, 17  
customizing  
keyboard, 20  
address book options, 109  
calendar options, 124  
handheld options, 149  
level of importance, 62  
message options, 61  
task options, 119  
LCD screen, 19  
lock, 14  
memopad, 13, 31  
messages, 13, 30  
options, 14, 31  
power on/ off, 14, 32  
saved messages, 13, 30  
search messages, 13, 30  
serial port, 21  
Installation and Users Guide  
182  
Index  
tasks, 13, 31  
trackwheel, 20  
FCC compliance, 3  
turn radio on/ off, 14, 32  
file attachments  
sending, 82  
desktop software  
application loader, 56  
backup and restore, 57  
FAQs, 166  
installing, 48, 55  
intellisync, 59  
filing messages, 89  
summary, 60  
using, 55  
disabling  
alarm, 149  
password security  
screen, 42  
battery, 161  
desktop software, 166  
punctuation, 166  
storage, 162  
E
editing  
addresses, 115  
appointments, 135  
autotext entries, 71  
entries on tape, 143  
memos, 141  
functions  
description of, 13  
icons, 33  
menus, 32  
searches, 95  
sent messages, 102  
task status, 123  
tasks, 122  
screens, 29  
enabling  
G
getting  
alarm, 149  
email redirection, 50  
password security  
screen, 39  
customer support, 17  
started, 19  
Installation and Users Guide  
183  
Index  
home screen  
description of, 33  
H
handheld  
FAQs, 163  
icons, 33  
changing password, 41  
charger, 21  
components, 19  
connecting to PC, 48  
cradle, 21  
customizing options, 149  
getting started, 19  
holster, 20  
keyboard, 20  
LCD screen, 19  
locking, 41  
icons  
function, 30  
package contents, 15  
resetting, 166  
serial port, 21  
specifications, 169  
status icons, 33  
trackwheel, 20  
turning off, 23  
turning on, 22  
handheld options  
key assignment chart, 23  
about, 152  
auto on/ off, 152  
autotext, 152  
date/ time, 153  
description of, 152  
network settings, 154  
notify, 154  
key rate, 157  
keyboard  
description, 20  
hot keys, 23  
L
owner, 156  
screen/ keyboard, 156  
security, 157  
status, 158  
storage mode, 160  
LCD screen  
backlighting, 29  
components, 28  
description of, 19  
FAQs, 163  
holster, description of, 20  
Installation and Users Guide  
184  
Index  
function menus, 32  
function screens, 29  
graphics, 36  
adding contacts from, 85  
composing, 50  
tips, 76  
LED notification, 156  
level of importance, setting, 62  
license agreement, 171  
limited warranty, 175  
locking the handheld, 14, 31, 41  
deleting multiple  
messages, 101  
M
managing  
address book, 109  
address book  
attachments, 83  
appointments, 119  
memos, 139  
messages, 89  
tasks, 119  
marking all messages as  
read, 105  
managing address book  
attachments, 83  
managing tips, 106  
marking as read, 105  
marking as unread, 104  
options for received  
messages, 79  
marking messages as  
unread, 104  
memopad  
adding memos, 139  
deleting memos, 141  
description of, 13, 31  
editing memos, 141  
summary, 146  
reading, 52, 79  
receiving, 79  
tips, 146  
using, 139  
receiving and reading  
tips, 86  
viewing memos, 140  
receiving long  
messages, 81  
menus, 32  
Installation and Users Guide  
Index  
removing from saved  
messages list, 91  
resending, 103  
O
saving, 89  
description of, 14, 31  
saving sent or received, 89  
saving while  
setting for address  
book, 109  
setting for calendar, 124  
setting level of  
composing, 91  
searching, 93  
searching by sender, 98  
sending, 50  
sending one-time  
messages, 64  
sending to multiple  
contacts, 65  
setting level of  
importance, 62  
storage mode, 159  
importance, 62  
setting message options, 61  
setting notification  
options, 37  
status icons, 34  
summary, 76, 86, 106  
using autotext, 67  
password security screen  
changing password, 41  
disabling, 42  
enabling, 39, 41  
N
PC, connecting to your  
handheld, 48  
navigational icons, 36  
network, registering, 46  
performing  
conversions, 144  
mathematical  
operations, 142  
one-time search, 93  
search by sender, 98  
searches, 93  
notification  
of appointments, 156  
of messages, 154  
setting, 37  
num lock mode, 74  
personal identification number  
(PIN)  
Installation and Users Guide  
186  
Index  
finding, 49, 158  
multiple messages, 101  
power on/ off, description  
of, 14, 32  
punctuation  
automatic, 74  
FAQs, 166  
tasks, 123  
replying to response lists, 165  
R
radio  
turning off, 45  
turning on, 45  
creating, 165  
read messages, marking, 105  
reading, messages, 52, 79  
recalling searches, 95  
received messages  
options, 79  
description of, 13, 30  
saving, 89  
receiving  
address book  
attachments, 83  
long messages, 81  
messages, 79  
attachments, 83  
messages, 89  
messages while  
composing, 91  
received messages, 89  
sent messages, 89  
recharging  
battery, 21  
connecting AC adapter, 48  
reconciling email, 59  
redirecting email, 50  
searches  
deleting, 98  
registering with the network, 46  
description of, 13, 30  
editing, 95  
editing once, 97  
performing, 93  
removing  
addresses, 116  
appointments, 136  
autotext entries, 72  
Installation and Users Guide  
187  
Index  
performing one-time, 93  
recalling, 95  
handheld options, 149  
saving, 93  
message delete, 38  
message notification  
message options, 61  
password security  
recurring  
task options, 119  
search by sender, 98  
specifying terms, 93  
tips, 106  
searching  
addresses, 116  
autotext entries, 72  
messages, 93  
security  
changing the password, 41  
disabling password  
protection, 42  
specifications, 169  
specifying search terms, 93  
enabling password  
protection, 39  
locking the handheld, 41  
using password  
storage  
FAQs, 162  
mode, 160  
storage mode, 159  
protection, 38  
storing received or sent  
messages, 89  
send method  
choosing, 63  
sending  
symbols, inserting, 75  
messages, 50, 61  
messages to multiple  
contacts, 65  
synchronizing, 59  
email, 59  
one-time messages, 64  
PIM, 59  
sent messages  
system requirements, 15  
editing, 102  
saving, 89  
T
tasks  
serial port, description of, 21  
setting  
adding, 121  
changing status, 123  
deleting, 123  
address book options, 109  
alarm, 149  
calendar options, 124  
Installation and Users Guide  
188  
Index  
description of, 13, 31  
editing, 122  
U
unread messages, marking, 104  
fields, 122  
upgrading to version 2.0, 14  
managing, 119  
setting options, 119  
status icons, 121  
summary, 137  
tips, 137  
autotext, 68  
using, 119  
viewing, 122  
message, 67  
desktop software, 55  
intellisync, 59  
technical support, 17  
time, setting, 153  
tips  
address book, 117  
composing and sending  
messages, 76  
handheld, 44  
managing messages, 106  
memopad and  
calculator, 146  
receiving and reading  
messages, 86  
lock, 41  
macro to add a new  
tape, 143  
tasks, 119  
tasks and calendar, 137  
V
viewing  
trackwheel, description of, 20  
troubleshooting, 161  
addresses, 114  
appointments, 132  
appointments for a specific  
date, 134  
memos, 140  
messages, 52  
turn radio on/ off, description  
of, 14, 32  
turning on/ off  
handheld, 23  
radio, 45  
next and previous  
appointments, 134  
tasks, 122  
typography, about, 16  
todays appointments, 134  
Installation and Users Guide  

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