StarTech.com ESY1525L User Manual

Elo Entuitive Touchmonitor  
User Guide  
15" LCD Desktop Touchcomputer  
ESY1525L Touchcomputer Series  
Revision C  
P/N 008594  
Elo TouchSystems, Inc.  
1-800-ELOTOUCH  
Copyright © 2004 Elo TouchSystems Inc. All Rights Reserved.  
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,  
or translated into any language or computer language, in any form or by any means, including, but not  
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written  
permission of Elo TouchSystems.  
Disclaimer  
The information in this document is subject to change without notice. Elo TouchSystems makes no  
representations or warranties with respect to the contents hereof, and specifically disclaims any  
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves  
the right to revise this publication and to make changes from time to time in the content hereof  
without obligation of Elo TouchSystems to notify any person of such revisions or changes.  
Trademark Acknowledgments  
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo  
TouchSystems, Inc.  
Other product names mentioned herein may be trademarks or registered trademarks of their  
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.  
iii  
Table of Contents  
Using the Phone . . . . . . . . . . . . . 12  
1
Altitude . . . . . . . . . . . . . . . . . . . . . 35  
Warranty  
37  
2
C H A P T E R  
C
HAPTER 1  
INTRODUCTION  
Congratulations on your purchase of an Elo TouchSystems Entuitive  
Touchcomputer. This manual is to help you operate and maintain the  
Touchcomputer.  
Precautions  
Follow all warnings, precautions and maintenance as recommended in this  
user’s manual to maximize the life of your unit. See Appendix B for more  
information on touchmonitor safety.  
About the Product  
Your LCD Desktop Touchcomputer is a 15" XGA TFT color display with the  
following features:  
The Touchcomputer consists of a 15 inch LCD monitor and a computer in a  
package approximately the size of a monitor. The Touchcomputer is capable of  
running Windows CE.Net Ver4.2, Windows 2000 Pro and Windows XP Pro  
depending on how the Touchcomputer is configured and the options the user  
selects. The Touchcomputer consists of an LCD main display with a touchscreen,  
a backlight inverter, a touch controller, speakers, and a mother board. The  
Touchcomputer also includes an external 12 VDC power Supply, a stand, a  
chassis and case, and internal and external cables. The Touchcomputer provides  
an optional Magnetic Stripe Reader and an optional Customer Display. The  
Touchcomputer does not come with a keyboard or a Mouse, but it does provide  
external ports to add them. The Touchcomputer has on screen touch to use as a  
1-1  
           
mouse and an on screen keyboard to take the place of an external keyboard. The  
Touchcomputer provides the following options.  
Operating System  
A selection of operating systems can be made between Windows CE.Net Ver4.2,  
Windows XP Pro or Windows 2000 Pro.  
Windows XP Pro and 2000 Pro  
When Windows XP Pro and Windows 2000 Pro are selected, the Touchcomputer  
will have a 20 GB or greater hard drive and 256 MB of SDRAM. The  
Touchcomputer will boot from the hard drive, which contains the operating  
system. No compact Flash will be provided.  
Windows CE.Net Ver4.2  
When Windows CE.Net Ver4.2 is selected as the operating system, the  
Touchcomputer will boot from the onboard 64MB of compact flash. The  
Touchcomputer will include 256MB of SDRAM. No hard drive will be provided.  
Customer Display  
An optional serial customer display can be selected. No applications software is  
provided for the Customer Display. A test program is provided to verify the  
Customer Display is operating properly.  
Magnetic Stripe Reader (MSR)  
A USB HID (not available in Windows CE.Net Ver4.2) or USB Keyboard  
Emulation MSR can be selected. No applications software is provided for the  
MSR. A test program is provided to verify the MSR is operating properly.  
Touchscreen  
AccuTouch or IntelliTouch touchscreens may be selected with a USB interface.  
No applications software is provided for the touchscreen. A test program is  
provided to verify the touchscreen is operating properly.  
Drivers  
Drivers and test programs will be provided with each system to operate all  
options selected.  
1-2 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
                           
External Connections and Upgrades  
The following drawing shows the Touchcomputer External connector panel. This  
panel of connectors is used by the user to make external connections to the  
Touchcomputer. No external connections, other than power, are needed for the  
Touchcomputer to operate.  
External Connections  
Using these external connections, the following capabilities can be provided to  
the Touchcomputer by the user:  
Wireless Network Capabilities  
Wireless network capabilities can be provided via a wireless card added to the  
PCMCIA slot.  
CD/DVD Drives  
CD/DVD drives can be added using the external USB inputs.  
Wired Network Connections  
Wired network connections including internet can be made using the Ethernet  
input.  
Hard Drive for CE Version  
A hard drive for the CE version of the Touchcomputer can be added using the  
USB inputs or HD can be added internally.  
Mouse  
A mouse can be added using the mouse port.  
1-3  
                           
Keyboard  
A keyboard can be added using the keyboard port.  
Upgrades and Changes  
A laptop type hard drive (2.5") can be added internally to the CE version of the  
Touchcomputer.  
SDRAM can be increased from the standard 256 M to 512 M  
Compact Flash can be added (through the compact flash door in the back  
of the Touchcomputer) to the Touchcomputer on Windows XP Pro and  
Windows 2000 Pro Touchcomputers.  
Customer Displays and Magnetic Stripe Readers can added to any  
Touchcomputer.  
Operating System changes between Windows XP Pro and Windows 2000 Pro  
can be made by loading the proper operating system on the internal hard drive.  
Operating system changes between either Windows 2000 Pro and Windows  
XP Pro to Windows CE.Net Ver4.2 can be made by adding Compact Flash  
with the appropriate image and booting from the compact flash.  
Operating system changes from Windows CE.Net Ver4.2 to either Windows  
XP Pro or Windows 2000 Pro can be made by adding an internal or external  
hard drive with the new operating system loaded.  
Accessory Kit  
An accessory kit will be provided with each monitor. The accessory kit provides  
the following:  
• Touch Tool CD-The touchtool CD contains the drivers and manual for  
EloTouch touchscreen products. The touch drivers will come loaded with the  
Touchcomputer. These drivers are provided if the operating system needs to  
be reloaded.  
Touchcomputer CD-The Touchcomputer CD contains the drivers for devices  
used with the Touchcomputer, a copy of the Touchcomputer Users Guide,  
test programs to test the Touchcomputer, a copy of the My-T-Touch software,  
a copy of the Windows CE.Net Ver4.2 image. These are only needed if the  
operating system needs to be reloaded. A Board support Package (BSP) for  
Windows CE.Net Ver4.2 is included for creating customers own image. See  
the BSP notes and directions on the CD. See section 4.2.8 for a description  
of the BSP.  
• Quick Install Guide-Shows pictorially how to operate the Touchcomputer.  
1-4 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
               
• US Power Cable  
• European Power Cable  
• Power Brick  
• Applicable Operating System CD  
• Windows 2000 Pro  
• Windows XP Pro  
• No CD is provided for Windows CE.Net Ver4.2 (but the image is on the  
Touchcomputer CD.)  
• No serial or USB cables are provided  
1-5  
Models  
The Touchcomputer is available in the following models. A key at the end of  
the model list explains the options.  
E08919-000  
F00839-000  
C63175-000  
E73369-000  
E36798-000  
A78783-000  
ESY1525L-7UWA-1-CE  
ESY1525L-7UWA-1-CE-C1  
ESY1525L-8UWA-1-CE  
ESY1525L-8UWA-1-CE-M3  
ESY1525L-8UWA-1-CE-C1  
ESY1525L-8UWA-1-CE-M3C1  
C32392-000  
A82367-000  
D37281-000  
D58125-000  
D61906-000  
C94408-000  
E21843-000  
ESY1525L-7UWA-1-XP  
ESY1525L-7UWA-1-XP-C1  
ESY1525L-8UWA-1-XP  
ESY1525L-8UWA-1-XP-M2  
ESY1525L-8UWA-1-XP-M3  
ESY1525L-8UWA-1-XP-M2C1  
ESY1525L-8UWA-1-XP-M3C1  
F95046-000  
A88088-000  
C04515-000  
F84197-000  
C48832-000  
A84590-000  
F83851-000  
ESY1525L-7UWA-1-2K  
ESY1525L-7UWA-1-2K-C1  
ESY1525L-8UWA-1-2K  
ESY1525L-8UWA-1-2K-M2  
ESY1525L-8UWA-1-2K-M3  
ESY1525L-8UWA-1-2K-M2C1  
ESY1525L-8UWA-1-2K-M3C1  
1-6 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
   
Key  
PIP Description Key  
ESY = Elo System  
15 = 15 Inch Display  
25 = Desktop cabinetry (In grey plastics only)  
L = LCD  
7 = AccuTouch  
8 = IntelliTouch  
S = Serial controller  
U = USB controller  
W = Worldwide agencies  
A = Revision number  
1 = Antiglare glass  
Mx = MSR unit  
x = 2 = MSR USB HID  
x = 3 = MSR USB Keyboard Emulation  
Cx = Customer Display  
x = 1 = Serial Customer Display  
CE = Windows CE.Net 4.2 Pro+  
Xp = Windows Xp Pro  
2K = Windows 2000 Pro  
1-7  
1-8 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
C H A P T E R  
Touchcomputer SETUP  
CHAPTER 2  
Initial Turn On and Software Registration  
Touchcomputer Operating System Setup  
The initial setup of the Windows operating system takes approximately 5-10  
minutes. Additional time may be needed depending on computers hardware  
configuration and connected devices. To setup the Windows OS for you  
computer, turn on your computer and follow the instructions on the screen. The  
Touchcomputer should be connected to a network providing an internet  
connection. It is possible to register Windows over the telephone.  
License Agreement  
• Click “I accept this agreement”  
• Click “Next”  
Product Key  
• Type in the 25 character product code located on the back of the unit.  
• Click “Next”  
Network Settings  
• Wait for windows to configure network settings.  
Performing Final Tasks  
• Wait for windows to configure network settings.  
2-9  
                             
Computer Reboots  
• Wait for computer to reboot and finally boot up to the desktop.  
Testing Pre-installed Devices  
Touchcomputer come pre installed with several different hardware options. To  
test these options, click on the following icons on the Windows toolbar on the  
bottom right of the computer. You may also use the desktop icons.  
Customer Display Testing  
• Click on the “CD” icon.  
• The customer display should change, now displaying the text “Elo  
TouchSystems Customer Display”.  
Keyboard Card Reader Testing  
• Click on the “KCR” icon.  
• Click on scan button  
• Scan a credit card ensure data scanned correctly by seeing applicable  
information on all three tracks from the credit card.  
USB Card Reader Testing  
• Click on the “UCR” icon  
• Click on scan button  
• Scan a credit card ensure data scanned correctly by seeing applicable  
information on all three tracks from the credit card.  
Controls  
There are two controls to operate the Touchcomputer. There is a brightness  
control and a volume control. To increase the brightness, press switch 3. To  
decrease brightness, press switch 4. To increase the volume, press switch 1.  
To decrease volume, press switch 2.  
2-10 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
                       
Touchcomputer Controls  
Switch 1  
Switch 2  
Switch 3  
Switch 4  
Switch 5  
Power  
To turn power off, press and hold switch 5. To turn on press and hold switch 5  
then shut down. To do a hard shutdown, press and hold switch 5. To turn power  
on, press the power button once.  
2-11  
                   
Power and OSD Lock Out  
Normally the 5 switches on the side of the monitor depicted in the figure in the  
controls section control power, brightness and volume. The power switch can be  
made not to operate by activating the power lockout function. The brightness  
and volume adjustment can be made not to operate by activing the OSD lockout  
function. The OSD lockout function can be a activate by simultaneously  
pressing Switch 1 and Switch 2. The power lockout function can be activated  
by simultaneously pressing Switch 1 and Switch 3. When the switches are  
pressed, OSD lock or power lock will appear. The power lockout state can be  
set by releasing Switch 1 and Switch 3 in the desired state of power lock or  
power unlock.  
The OSD lockout state can be set by releasing Switch 1 and 2 in the desired  
state of OSD lock or OSD unlock.  
Technical Assistance  
There are three methods to obtain contact information for technical assistance  
on the Touchcomputer.  
Touchcomputer itself  
• the Web  
• telephone  
These methods are described below.  
Using the Touchcomputer  
You can access the support information by going to the System Properties and  
clicking on the “Support Information” button. You can get to get to System  
Properties by either of the following methods:  
• Right click “My Computer” and choose “Properties”  
• Click on the “Start Button” and select “control panel”and double click on the  
“System” icon.  
Using the Web  
Using the Phone  
Call toll-free 1-800-557-1458  
2-12 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
C H A P T E R  
C
HAPTER 3  
SAFETY/SERVICING THE Touchcomputer  
When servicing the computer perform the following:  
• Perform an orderly shutdown using the operating system menu.  
• Shut down the Touchcomputer and remove all external cables.  
• When opening the Touchcomputer, periodically touch any metal parts of the  
Touchcomputer, such as metal portions of the case or connector shells on the  
monitor.  
• Handle components and cards with care. Do not touch components on the  
cards. When adding memory, hold it by the edges, not contacts.  
3-13  
   
3-14 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
C H A P T E R  
C
HAPTER 4  
TECHNICAL DESCRIPTION  
Block Diagram  
The block diagram of the Touchcomputer is shown below:  
Elo Touchcomputer Block Diagram  
Dual USB  
Port(500 ma)  
USB1  
CN7  
Speakers  
Dual USB  
Port(500 ma)  
USB2  
LCD  
CN13  
CN14  
Serial Port  
Serial Port  
PS2  
Inveter  
J16  
J17  
J12  
OSD  
Switch  
panel  
keyboard  
Optional  
Hard Drive  
Optional  
Compact Flash  
PS2  
keyboard  
PCMCIA  
Ethemet  
Port  
J15  
CN10  
J11  
CN11  
J7  
CN5  
+12  
VDC  
Mother board  
CN1  
CN9  
CN3  
CN2  
CN4  
+5/+12vdc  
CN6  
Internal  
Internal  
Serial  
Port  
Serial  
Port  
USB  
Port  
+5 VDC  
@1 amp  
USB  
Port  
Optional  
Customer  
Display  
Optional AccuTouch  
or IntelliTouch USB  
Controller  
Optional  
MSR  
Optional  
AccuTouch or  
IntelliTouch  
Touchscreen  
4-15  
       
Mother Board Block Diagram  
REALTEK  
RTL8100C FAST  
ETHERNET  
MEMORY  
PC133/SDR  
BOOT ROM  
FAST  
ETHERNET  
CONTROLLER  
SOUND  
KEYBOARD  
MOUSE  
HARD DRIVE  
2 SERIAL PORTS  
4 USB PORTS  
VIA VT8606 TWISTER  
NORTHBRIDGE  
GRAPHICS CORE AND  
MEMORY CONTROLLER  
FSB  
PCI  
VIA EDEN  
ESP 600 MHZ  
PROCESSOR  
VIA VT82C686B  
SOUTHBRIDGE  
PERIPHERAL  
CONTROLLER  
LCD  
DISPLAY  
WINDBOND  
W83977F  
I/O  
2 SERIAL PORTS  
PCMCIA  
CONTROLLER  
TI PCI1410  
PC CARD  
CONTROLLER  
4-16 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
Connectors on Mother Board  
The connectors on mother board allows you to connect external devices such as keyboard, floppy disk  
drives, hard disk drives, printers, etc. The following table lists the connectors on mother board and their  
respective functions.  
Connector Locations on Mother Board  
Connectors on Mother Board  
CN1, CN2: COM4 and COM3 Connectors  
CN3: +5V Connector  
CN4: +5V AND +12V Connector  
CN6, CN9: USB Pin Header  
CN10: Panel Inverter Power Connector  
CN11: OSD Panel Board Connector  
CN13, CN147: COM1 and COM2 Serial Ports  
FDD1: Floppy Drive Connector  
USB1, USB2: USB Connectors  
J4: IrDA Connector  
J6: Reset Button and IDE LED  
J7: Primary IDE Connectors  
J9: System Fan Power Connector  
J11: 24-bit LVDS Connector (DF13-20)  
J13: VGA CRT Connector  
J14: System Fan Power Connector  
J16: PS/2 Keyboard Connector  
J17: PS/2 Mouse Connector  
4-17  
CN1, CN2: COM4 and COM3 Connectors  
Pin #  
1
Signal Name  
DCD  
2
RXD  
3
CTS  
4
5
GND  
TXD  
6
RTS  
7
DSR  
8
DTR  
CN3: +5V Connector  
Pin # Signal Name  
1
2
+5V  
Ground  
CN4: +5V AND +12V Connector  
Pin # Signal Name  
1
2
3
+5V  
Ground  
+12V  
CN6, CN9: USB Pin Header  
Pin # Signal Name  
1
2
3
4
Ground  
USB-  
USB+  
Vcc  
CN10: Panel Inverter Power Connector  
Pin #  
Signal Name  
+12V  
Ground  
Bright Adj  
Ground  
1
2
3
4
5
BKLT ON  
CN11: OSD Panel Board Connector  
Pin #  
Signal Name  
Vol+  
1
2
3
4
5
6
Vol-  
Bright+  
Bright-  
Ground  
Power On/Off  
4-18 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
J7: Primary IDE Connectors  
Pin #  
Pin #  
Signal Name  
Signal Name  
Reset IDE  
Host data 7  
Host data 6  
Host data 5  
Host data 4  
Host data 3  
Host data 2  
Host data 1  
Host data 0  
Ground  
1
3
5
7
2
4
6
8
Ground  
Host data 8  
Host data 9  
Host data 10  
Host data 11  
Host data 12  
Host data 13  
Host data 14  
Host data 15  
Key  
Ground  
Ground  
Ground  
Host ALE  
Ground  
9
10  
12  
14  
16  
18  
20  
22  
24  
26  
28  
30  
32  
34  
36  
38  
40  
42  
44  
11  
13  
15  
17  
19  
21  
23  
25  
27  
29  
31  
33  
35  
37  
39  
41  
43  
DRQ0  
Host IOW  
Host IOR  
IOCHRDY  
DACK0  
IRQ14  
No connect  
No connect  
ASDRAMess 2  
Chip select 1  
Ground  
ASDRAMess 1  
ASDRAMess 0  
Chip select 0  
Activity  
Vcc  
Ground  
Vcc  
N.C.  
CN13, CN147: COM1 and COM2 Serial Ports  
Signal Name  
DCD  
Pin #  
Pin #  
6
7
8
9
Signal Name  
1
2
3
4
5
DSR  
RTS  
CTS  
RI  
RXD  
TXD  
DTR  
GND  
10  
NC  
FDD1: Floppy Drive Connector  
FDD1is a slim 26-pin connector and will support up to 2.88MB FDD.  
Signal Name Pin # Pin #  
Signal Name  
INDEX  
DRV_SEL  
DSK_CH  
NC  
VCC  
VCC  
VCC  
NC  
1
3
5
7
2
4
6
8
NC  
DINST  
NC  
GND  
GND  
GND  
NC  
GND  
GND  
9
10  
12  
14  
16  
18  
20  
22  
24  
26  
MOTOR  
DIR  
STEP  
WDATA  
WGATE  
TRACK  
WPROT  
RDATA  
SIDE  
11  
13  
15  
17  
19  
21  
23  
25  
4-19  
USB1, USB2: USB Connectors  
Pin #  
Signal Name  
Vcc  
1
2
3
4
USB-  
USB+  
Ground  
J9: System Fan Power Connector  
J9 is a 3-pin header for an optional fan. The fan must be a 12V fan.  
Pin #  
Signal Name  
Ground  
+12V  
Rotation detection  
1
2
3
J11: 24-bit LVDS Connector (DF13-20)  
Signal Name  
TX0-  
Pin #  
2
Pin #  
1
Signal Name  
TX0+  
Ground  
TX1-  
4
6
3
5
Ground  
TX1+  
5V/3.3V  
TX3-  
TX2-  
Ground  
TXC-  
5V/3.3V  
+12V  
8
7
9
Ground  
TX3+  
TX2+  
Ground  
TXC+  
ENABKL  
+12V  
10  
12  
14  
16  
18  
20  
11  
13  
15  
17  
19  
J13: VGA CRT Connector  
J13 is an 8-pin header for an optional external VGA CRT female connector.  
Signal Name  
Red  
Pin Pin  
Signal Name  
Vcc  
1
3
2
4
Green  
Blue  
Ground  
N.C.  
5
6
N.C.  
7
8
N.C.  
Ground  
Ground  
Ground  
Ground  
9
10  
12  
14  
16  
H-Sync  
V-Sync  
N.C.  
11  
13  
15  
N.C.  
J14: System Fan Power Connector  
J14 is a 3-pin header for the optional system fan. The fan must be a 12V fan.  
Pin #  
Signal Name  
Ground  
+12V  
Rotation detection  
1
2
3
4-20 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
J16: PS/2 Keyboard Connector  
Pin  
1
2
Signal Name  
Keyboard data  
N.C.  
6
4
5
3
3
GND  
2
1
4
5V  
5
6
Keyboard clock  
N.C.  
J17: PS/2 Mouse Connector  
Pin  
1
2
Signal Name  
Mouse data  
N.C.  
6
4
5
3
3
GND  
2
1
4
5V  
5
6
Mouse clock  
N.C.  
4-21  
Computer Specifications  
Processor  
• VIA Eden 600MHz low power CPU or equivalent  
Memory  
• RAM- 256 MB expandable to 512 MB  
Green Function  
• APM 1.2 compliant  
Audio Function  
• Stereo one watt capability per channel  
Operating System  
• Support for WinCE.Net Ver4.2  
• Support for Windows 2000 Pro  
• Support for Windows Xp Pro  
Ports  
• Four RS-232 Serial Ports. Two internal ports(CN2 and CN1) and 2 external  
ports (CN13 and CN14).  
• Connectors-External ports shall use standard DB9 connectors.  
• Six USB self powered version 1.1 Ports. All ports have the capability to  
provide 0.5 amps at 5 VDC each. Two ports are internal (CN6 and CN9) and  
four external (USB1 and USB2).  
• The external USB ports shall use two standard dual USB connectors.  
• One Ethernet 100/10Base-T Port (J15)  
• One PCMCIA version 2.1 Slot (J12)  
• PS2 Keyboard (J16)  
• PS2 Mouse (J17)  
4-22 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
                           
• One Compact Flash Socket (CN5)  
• One hard drive socket located on the bottom of the board (J7)  
Real Time Clock  
• Battery backed up real time clock that features a multi-century calendar.  
• Lithium battery with socket.  
• On Screen Display  
Volume Control  
Backlight Brightness  
Windows CE.Net Ver4.2 Board Support Package  
A board support package is available to assist users with custom software  
development. The board support package contains the following items:  
• Installation instructions  
• A platform image that can be added to the Wince platform directory.  
• A .cec file or equivalent to add the platform features to the platform builder  
catalog.  
• A boot loader to support Ethernet debug and download.  
• All testing shall be done with the final image from Elo.  
Panel Connectors  
The following connectors are available from the outside of the Touchcomputer  
• Four USB ports  
• Ethernet  
• 2 serial port  
• PS2 Keyboard (No keyboard provided)  
• PS2 Mouse (No mouse provided)  
• Board input Power  
• PCMCIA Slot with eject button  
• Compact Flash  
4-23  
           
Display  
The LCD display consists of an LCD, inverter, and OSD switch module. The  
performance of the LCD display will be:  
Display Size  
15.0 diagonal  
Native Resolution  
1024 x 768 pixels  
Display Color  
Number  
16.2 million Colors, 6 Bit+FRC  
Display Type  
a-Si TFT active – matrix  
500:1  
Typical Contrast  
Ratio  
Typical/Min  
Brightness  
LCD  
350 cd/m²  
AccuTouch287 cd/m²  
IntelliTouch322 cd/m²  
Typical Display  
Speed  
Rising Time 9 ms / Falling Time16 ms  
Typical Vertical  
Viewing Angle  
60 deg (looking down) / 45 deg (looking  
up) @CR 10  
70 deg (looking down) / 55 deg (looking  
up) @CR 5  
Typical Horizontal  
Viewing Angle  
60 deg (looking from Left) / 60 deg (Look-  
ing from Right)CR 10  
75 deg (looking down) / 75 deg (looking  
up) @CR 5  
Chromaticity  
Chromaticity coordinates will fall within  
the values in the table  
4-24 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
                       
TABLE 1. Chromaticity Values  
Symbol  
Wx  
Minimum  
0.282  
Typical  
0.312  
Maximum  
0.342  
Chromaticityof  
White  
Wy  
Rx  
Ry  
Gx  
Gy  
Bx  
By  
0.288  
0.613  
0.314  
0.274  
0.536  
0.111  
0.055  
0.318  
0.6437  
0.344  
0.304  
0.566  
0.141  
0.085  
0.348  
0.673  
0.374  
0.334  
0.596  
0.171  
0.115  
Chromaticityof  
Red  
Chromaticityof  
Green  
Chromaticityof  
Blue  
Touchscreen Assembly  
The touchscreen assembly consists of a touchscreen and a controller.  
AccuTouch or IntelliTouch touchscreens will be provided as options and use  
one of the USB ports on the mother board .  
External 12 VDC Power Supply  
The Touchcomputer shall be powered by 12 VDC from a universal type power  
supply brick with the following characteristics:  
• Input voltage 85 to 263 vac  
• Input frequency 47 to 63 hz  
• Output voltage 12 vdc  
• Output line and load regulation +/- 2%  
• Output current 5Amps  
Stand  
The stand supports the LCD display and provides adjustment for the angle of  
the display with respect to the viewer.  
4-25  
           
Customer Display  
The Customer Display is a twenty character two line vacuum fluorescent  
display (VFD). It consists of a VFD and VFD controller. There is a serial  
version controller and a USB controller. The actual VFD is common to the  
serial and USB versions. CE will only use the serial as no CE USB driver is  
available.  
Optical Parameters  
Characters per row  
Number of rows  
Character configuration  
Character Height  
Character width  
Character configuration  
Character color  
20  
2
5x7 dot matrix  
9.5 mm  
6.2 mm  
ASCII  
Blue green  
300,000 hours  
MTBF  
USB MSR  
The USB card reader is a USB port powered MSR which conforms to  
ISO/ANSI standards. The USB MSR is available in HID and Keyboard  
emulation versions. The reader shall read all three stripes on a standard credit  
card or drivers license. The reader shall conform to the USB Human Interface  
Device class specification Version 1.1 The reader communicates over a USB  
revision 1.1 port. A green LED provides the operator with continuous status of  
the reader operations.  
4-26 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
           
Specifications  
Reference Standards  
Conform to applicable  
standards  
International Standards Organization, American  
National Standards Institute, California Drivers  
License, American Association of Motor Vehicle  
Administrators  
Power Input  
Message Format  
Card Speed  
MTBF  
From USB port  
ACCII  
3 to 50 IPS  
Electronics 125,000 hrs; Head 1,000,000 passes  
Operating Current  
Suspend current  
Length  
30 ma max  
300 ua max  
100 mm  
Width  
32.5 mm max  
4-27  
   
4-28 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
C H A P T E R  
C
HAPTER 5  
Touchcomputer COMPONENT LAYOUT  
The figures below show the complete Touchcomputer identifying the major  
components discussed in Chapter 1.  
5-29  
   
Touchcomputer Assembly  
5-30 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
   
Touchcomputer Exploded View  
CHAPTER 5  
5-31  
     
5-32 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
C H A P T E R  
C
HAPTER 6  
COMPONENTS  
External 12 VDC Power Supply  
The Touchcomputer is powered by 12 VDC from a universal type power supply  
brick. The power supply shall provide the following capability:  
• Input voltage 85 to 263 vac  
• Input frequency 47 to 63 hz  
• Output voltage 12 vdc  
• Output line and load regulation +/- 2%  
Memory and Hard Drive Options  
Windows 2000 Pro and Windows XP Pro  
• Hard Drive Provided, 20GB or higher  
• 256 MB provided  
• No compact flash provided  
Windows CE.Net Ver4.2  
• No hard drive provided  
• 64 MB or higher compact flash provided  
6-33  
                   
Cables  
External Cables  
The following cables will be included:  
• US power cable for the external power supply  
• European power cable for the external power supply  
• Power cable from the 12 VDC external supply to the Touchcomputer.  
All cables are 6 feet long.  
6-34 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
       
C H A P T E R  
C
HAPTER 7  
ENVIRONMENTAL REQUIREMENTS  
Temperature Ranges  
Operating Temperature (Independent of altitude)  
Non-Operating Temperature (Independent of altitude)  
0° to 40°  
-30° to 60°  
Humidity  
Operating (non-condensing)  
Non-Operating (38.7°C max. wet bulb temperature)  
20% to 80%  
5% to 95%  
Altitude  
Operating 0 to + 12,000 feet  
[3,658m].  
Equivalent to 14.7 to 10.1 psia.  
Non-Operating 0 to + 40,000 feet Equivalent to 14.7 to 4.4 psia.  
[12,192m].  
7-35  
               
7-36 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
C
HAPTER 0  
REGULATORY INFORMATION  
I. Electrical Safety Information:  
A) Compliance is required with respect to the voltage, frequency, and current  
requirements indicated on the manufacturer’s label. Connection to a different  
power source than those specified herein will likely result in improper operation,  
damage to the equipment or pose a fire hazard if the limitations are not followed.  
B) There are no operator serviceable parts inside this equipment. There are hazard-  
ous voltages generated by this equipment which constitute a safety hazard. Service  
should be provided only by a qualified service technician.  
C) This equipment is provided with a detachable power cord which has an integral  
safety ground wire intended for connection to a grounded safety outlet.  
1) Do not substitute the cord with other than the provided approved type.  
Under no circumstances use an adapter plug to connect to a 2-wire outlet as  
this will defeat the continuity of the grounding wire.  
2) The equipment requires the use of the ground wire as a part of the safety  
certification, modification or misuse can provide a shock hazard that can  
result in serious injury or death.  
3) Contact a qualified electrician or the manufacturer if there are questions  
about the installation prior to connecting the equipment to mains power.  
II. Emissions and Immunity Information  
A) Notice to Users in the United States: This equipment has been tested and found  
to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC  
Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can  
radiate radio frequency energy, and if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
B) Notice to Users in Canada: This equipment complies with the Class B limits for  
radio noise emissions from digital apparatus as established by the Radio Interfer-  
ence Regulations of Industrie Canada.  
C) Notice to Users in the European Union: Use only the provided power cords and  
interconnecting cabling provided with the equipment. Substitution of provided  
cords and cabling may compromise electrical safety or CE Mark Certification for  
emissions or immunity as required by the following standards:  
37  
This Information Technology Equipment (ITE) is required to have a CE Mark  
on the manufacturer’s label which means that the equipment has been tested  
to the following Directives and Standards:  
This equipment has been tested to the requirements for the CE Mark as  
required by EMC Directive 89/336/EEC indicated in European Standard EN  
55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in  
European Standard EN 60 950.  
D) General Information to all Users: This equipment generates, uses and can radi-  
ate radio frequency energy. If not installed and used according to this manual the  
equipment may cause interference with radio and television communications.  
There is, however, no guarantee that interference will not occur in any particular  
installation due to site-specific factors.  
1) In order to meet emission and immunity requirements, the user must  
observe the following:  
a) Use only the provided I/O cables to connect this digital device with  
any computer.  
b) To ensure compliance, use only the provided manufacturer’s approved  
line cord.  
c) The user is cautioned that changes or modifications to the equipment  
not expressly approved by the party responsible for compliance could  
void the user’s authority to operate the equipment.  
2) If this equipment appears to cause interference with radio or television  
reception, or any other device:  
a) Verify as an emission source by turning the equipment off and on.  
b) If you determine that this equipment is causing the interference, try to  
correct the interference by using one or more of the following measures:  
i) Move the digital device away from the affected receiver.  
ii) Reposition (turn) the digital device with respect to the affected  
receiver.  
iii) Reorient the affected receiver’s antenna.  
iv) Plug the digital device into a different AC outlet so the digital  
device and the receiver are on different branch circuits.  
v) Disconnect and remove any I/O cables that the digital device  
does not use. (Unterminated I/O cables are a potential source of  
high RF emission levels.)  
vi) Plug the digital device into only a grounded outlet receptacle.  
Do not use AC adapter plugs. (Removing or cutting the line cord  
ground may increase RF emission levels and may also present a  
lethal shock hazard to the user.)  
If you need additional help, consult your dealer, manufacturer, or an experi-  
enced radio or television technician.  
38 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
"The application of this monitor is restricted to special controlled luminous environments.  
The screen surface trend to reflect annoying light of lamps and sunlight. To avoid these  
reflections the monitor should not be positioned in front of a window or directed to  
luminaries. The monitor is in compliance with Reflection Class III according to ISO  
13406-2"  
"Die Anwendung dieses Bildschirms ist auf speziel kontrollierte  
Umgebungsbeleuchtungen eingeschränkt. Die Bildschirmoberfläche neigt zu störenden  
Spielungen von Lampen und Sonnenlicht. Um diese Refelxionen zu vermeiden sollte der  
Monitor nicht auf Fenster und Beleuchtungseinrichtungen ausgerichtet sein. Der Monitor  
erfüllt nur die Relexionsklasse III nach ISO 13406-2"  
CAUTION:  
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by  
the manufacturer. Dispose of used batteries according to the manufacturer's instructions.  
VORSICHT:  
Explosionsgetahr bei unsachgemäßen Austausch der Batterie. Ersatz nur durch denselben oder einem vom Hersteller  
empfohlenem ähnljchen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers.  
39  
40 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
C
HAPTER 0  
WARRANTY  
Except as otherwise stated herein or in an order acknowledgment delivered to  
Buyer, Seller warrants to Buyer that the Product shall be free of defects in  
materials and workmanship. The warranty for the touchcomputer and  
components of the product is 1 year.  
Seller makes no warranty regarding the model life of components. Seller’s  
suppliers may at any time and from time to time make changes in the  
components delivered as Products or components.  
Buyer shall notify Seller in writing promptly (and in no case later than thirty  
(30) days after discovery) of the failure of any Product to conform to the  
warranty set forth above; shall describe in commercially reasonable detail in  
such notice the symptoms associated with such failure; and shall provide to  
Seller the opportunity to inspect such Products as installed, if possible. The  
notice must be received by Seller during the Warranty Period for such product,  
unless otherwise directed in writing by the Seller. Within thirty (30) days after  
submitting such notice, Buyer shall package the allegedly defective Product in  
its original shipping carton(s) or a functional equivalent and shall ship to Seller  
at Buyer’s expense and risk.  
Within a reasonable time after receipt of the allegedly defective Product and  
verification by Seller that the Product fails to meet the warranty set forth above,  
Seller shall correct such failure by, at Seller’s options, either (i) modifying or  
repairing the Product or (ii) replacing the Product. Such modification, repair, or  
replacement and the return shipment of the Product with minimum insurance to  
Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in  
transit, and may insure the Product. Buyer shall reimburse Seller for  
transportation cost incurred for Product returned but not found by Seller to be  
defective. Modification or repair, of Products may, at Seller’s option, take place  
either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,  
repair, or replace a Product to conform to the warranty set forth above, then  
Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s  
account the purchase price of the Product less depreciation calculated on a  
straight-line basis over Seller’s stated Warranty Period.  
41  
   
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES  
FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS  
WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER  
WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE,  
REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE,  
THEIR QUALITY, THEIR MERCHANTABILITY, THEIR  
NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER  
OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY  
FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH  
HEREIN. SELLER’S LIABILITY UNDER THE WARRANTY SHALL BE  
LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT.  
IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF  
PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY  
BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR  
INCIDENTAL DAMAGES.  
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller  
harmless from all liability relating to (i) assessing the suitability for Buyer’s  
intended use of the Products and of any system design or drawing and (ii)  
determining the compliance of Buyer’s use of the Products with applicable  
laws, regulations, codes, and standards. Buyer retains and accepts full  
responsibility for all warranty and other claims relating to or arising from  
Buyer’s products, which include or incorporate Products or components  
manufactured or supplied by Seller. Buyer is solely responsible for any and all  
representations and warranties regarding the Products made or authorized by  
Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability,  
claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable  
to Buyer’s products or representations or warranties concerning same.  
Image retention or sticking is a characteristic of all LCD displays which  
causes an image left on the LCD monitor for a long time to be retained by the  
LCD after the image is removed. To reduce the effect of sticking power saving  
mode and screen savers should be used when possible.  
42 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e  
INDEX  
A
L
M
B
C
N
O
D
P
Product Key, 9  
E
G
Real Time Clock, 23  
H
I
Stand, Touchcomputer, 25  
K
Temperature Ranges, 35  
I n d e x - 4 3  
 

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