Samsung Cash Register ER 5200M User Manual

Samsung ER-5200M Series  
SAM52M  
User's Manual  
Version 2.3  
All specifications are subject to change without notice.  
©2008, CRS, Inc.  
Contents  
Introduction  
1
Overview ...................................................................................................................................1  
Features .......................................................................................................................1  
Requirements...............................................................................................................1  
Installing......................................................................................................................2  
Cash Register Settings.................................................................................................3  
RS-232 Option Chart...................................................................................................3  
Preparing the ER-5200M for Communicatons ............................................................4  
Starting ......................................................................................................................................5  
Navigating .................................................................................................................................6  
Mouse and Keyboard ..................................................................................................6  
Viewing Menus and Selecting Menu Items.................................................................6  
Drop-Down List Boxes ...............................................................................................8  
Check Boxes................................................................................................................8  
Option Buttons ............................................................................................................8  
Scrolling ......................................................................................................................8  
Interface Specifications .............................................................................................................9  
Menu Functions  
10  
Stores .......................................................................................................................................10  
Creating a New Store ................................................................................................10  
Selecting the Default Store........................................................................................12  
Editing Store Information..........................................................................................13  
Deleting A Store........................................................................................................13  
Edit ECR Data .........................................................................................................................15  
PLU File....................................................................................................................16  
Group.........................................................................................................................21  
Tax.............................................................................................................................22  
System Options..........................................................................................................23  
Print Options .............................................................................................................24  
Function Keys ...........................................................................................................25  
Clerks ........................................................................................................................26  
Logo Description.......................................................................................................27  
Financial Messages....................................................................................................28  
Clerk Messages..........................................................................................................29  
Misc...........................................................................................................................30  
Mix and Match ..........................................................................................................35  
Stock..........................................................................................................................36  
Communications......................................................................................................................37  
Polling .......................................................................................................................37  
Send Programs to ECR (Download) .........................................................................39  
Receive Programs from ECR (Upload).....................................................................40  
Polling Setup File......................................................................................................41  
SAM52 User's Manual v2.3  
Contents i  
Download Bitmap Image...........................................................................................42  
Print .........................................................................................................................................45  
Daily Poll File............................................................................................................46  
Log Files....................................................................................................................47  
PLU File ....................................................................................................................50  
PLU Range ................................................................................................................51  
Consolidated Store Report.........................................................................................52  
Remove....................................................................................................................................53  
Old Poll Files.............................................................................................................53  
Log Files (Upload, Download, Poll) .........................................................................53  
Utilities ....................................................................................................................................54  
Copy a Store ..............................................................................................................54  
Copy PLU File...........................................................................................................55  
After Polling..............................................................................................................56  
Set Auto Poll .............................................................................................................57  
Length of Polling Time .............................................................................................58  
Backup Poll Data Files ..............................................................................................58  
Design 5200M Keyboard ..........................................................................................59  
Design Generic Keyboard .........................................................................................60  
Fix PLU File..............................................................................................................61  
Calculate Number of PLUs........................................................................................61  
View Memory Allocation..........................................................................................62  
Quit ..........................................................................................................................................63  
Appendices  
64  
Structure Of Stores ..................................................................................................................64  
File Definitions ........................................................................................................................65  
SAM52M PLU File Structure..................................................................................................65  
Structure Of Polling Files ........................................................................................................67  
Sample Reports........................................................................................................................69  
Financial Report ........................................................................................................69  
Time Report...............................................................................................................70  
PLU Report................................................................................................................71  
Clerk Report (Data for One Clerk Only)..................................................................71  
Group Report.............................................................................................................72  
Troubleshooting Common Problems .......................................................................................73  
Hardware ...................................................................................................................73  
Software.....................................................................................................................73  
Samsung ER 5200M Series.......................................................................................73  
SAM52M Software.....................................................................................................73  
Cabling Diagrams ....................................................................................................................74  
Manual Revision Record  
75  
ii Contents  
SAM52 User's Manual v2.3  
Introduction  
Overview  
Features  
SAM52M controls the connection between a Samsung ER 5200M Series (ER-5215M,  
5240M, or ER-5200M) electronic cash register and an IBM compatible PC running in a  
Windows 95/98/2000 environment. Using SAM52M at your PC, you can:  
Connect directly, via telephone modem or by Internet.  
Upload program files from the register to the PC.  
Edit cash register programs.  
Download program files to the register from the PC.  
Download bitmap images for custom pre/post logos.  
Poll reports from the register, save, display or print them at the PC.  
Poll all stores, or individual stores.  
Poll unattended at a predetermined time.  
Download preamble/postamble bitmap files.  
SAM52M converts polled reports to ASCII files, ready to be used by other PC  
applications.  
Requirements  
To use this utility, you must have:  
Pentium 100 or faster CPU.  
32 MB RAM.  
150 MB minimum hard disk space available.  
Dedicated serial port (RS-232C).  
CD ROM drive.  
VGA or SVGA display.  
Windows 95 or above operating system.  
US Robotics SportsterModems are recommended for remote connections (for both PC  
and ECR sites.)  
SAM52 User's Manual v2.3  
Introduction 1  
Installing  
Note: SAM52M Software can also be downloaded from www.crs-usa.com.  
Note: The Sam52M software can be used as Save/Load software with out installing the  
software key. To edit any programming as described in this manual you will need to install  
the USB or LPT key on the appropriate port on your PC.  
1. Load the SAM52M program CD into your CD drive.  
2. From the Windows Desktop, choose the My Computer icon.  
3. Select your CD ROM drive (usually drive "D".)  
4. Choose Setup, the Welcome dialog displays.  
5. Click Next, the Ready to Install dialog displays.  
6. Click Next, the Install Directory dialog displays.  
7. Click Next, the Select Shortcut Folder dialog displays.  
8. Click Next. When all files are copied, the Finished dialog displays.  
9. Click Finish.  
10. Click OK to restart your PC.  
11. Remove the CD from the drive, your installation is complete.  
2 Introduction  
SAM52 User's Manual v2.3  
Cash Register Settings  
To communicate with your Samsung ER-5200M Series ECR, you must set the RS232C port  
for the PC function.  
Setting the RS232C Port Options  
You must select ‘PC’ as the device that is attached to the RS-232C communications port.  
1. Turn the control lock to the S position.  
2. Enter 8 0 (enter 8 1 to program the second port) and press the SBTL key.  
3. Enter 5 and press the X/TIME key. (Refer to the chart RS-232C option chart that  
follows.)  
4. Enter 1 (the value for PC) and press the CASH key.  
5. Press CASH to exit the program.  
Repeat for another  
Index  
8
0/1  
SBTL  
OPTION  
XTIME  
VALUE  
CASH  
CASH  
RS-232 Option Chart  
Address  
Option  
Value  
Selection  
9600 BPS  
1200 BPS  
2400 BPS  
4800 BPS  
19200 BPS  
NONE  
0
1
2
3
4
0
1
1
Baud Rate  
2
Parity  
ODD  
2
EVEN  
0
1
0
1
0
1
8 BITS  
7 BITS  
1 BIT  
2 BIT  
NONE  
PC  
3
4
5
Data Bits  
Stop Bits  
Device Function  
2
4
5
SCALE  
Receipt Printer  
Not used  
COIN  
7
9
Pole Display  
10  
0 - 20  
PDC (Requires V6.1 or later)  
6
7
8
9
Initial Feeding Line KP  
End Feeding Line KP  
0 - 20  
0 - 20  
0 - 50  
Initial Feeding Line Slip  
Print Line On Guest Check  
SAM52 User's Manual v2.3  
Introduction 3  
0
1
0
1
2
NCI  
CAS  
NONE  
10  
11  
Scale Type  
Printer Type  
SAMSUNG SRP-100  
SRP-250  
3
SRP-300  
4
SRP-350  
5
6
7
8
CITIZEN 3550  
CITIZEN 810  
CITIZEN 230  
EPSON TM T88-2  
EPSON U200  
EPSON U295  
EPSON U300  
EPSON U325  
EPSON U375  
STAR SP-200  
STAR SP-298  
STAR SP-300  
STAR TSP-200  
EPSON  
9
10  
11  
12  
13  
14  
15  
16  
17  
0
12  
Display Type  
1
ICD  
Preparing the ER-5200M for Communicatons  
The register must be ready for communications:  
Connect the register directly to the PC with the appropriate cable. See “Cabling  
Diagrams” on page 74.  
The register power must be on.  
A clerk must be signed on.  
The register cannot be inside of a transaction.  
The key lock can be in any position.  
It is not necessary to manually place the register in PC Communications mode.  
SAM52M will automatically place the register in PC Communications mode when  
communications are initiated.  
4 Introduction  
SAM52 User's Manual v2.3  
Starting  
1. Click the Start button, click Programs, click SAM52M, and then click SAM52M.exe.  
2. The SAM52M main screen displays.  
YOU MUST DO THIS FIRST!  
Before you can attempt communications or editing, you must create at least one  
store. Refer to "Creating a New Store" on page 10.  
After creating a store, you must Receive (Upload) information from the ECR.  
Refer to "Receive Programs from ECR (Upload)" on page 40.  
SAM52 User's Manual v2.3  
Introduction 5  
Navigating  
Mouse and Keyboard  
You can choose a menu, menu item, or a command by clicking on it with your mouse.  
Viewing Menus and Selecting Menu Items  
1. Point at a menu item with your mouse.  
2. Point at your choice on the menu and click the left mouse button.  
Menu Item  
Menu Choices  
6 Introduction  
SAM52 User's Manual v2.3  
Cascading Menus  
1. The arrow indicates additional choices cascade from the first menu.  
2. Move the mouse pointer in the direction of the arrow to display additional choices.  
Arrow  
Cascading Menu  
SAM52 User's Manual v2.3  
Introduction 7  
Drop-Down List Boxes  
Click on the arrow in the box to open the drop-down list box and display a list of choices.  
Click on an item to select it. (If all the choices are not in view, scroll bars are provided.)  
Click here  
Check Boxes  
Click on a check box to make a selection. Click the check box again to deselect the item  
Option Buttons  
Click on one of the option buttons (also called radio buttons) to make a selection. Your  
previous selection will pop-up when a new selection is made.  
Scrolling  
Move the scroll box to select the item you wish to work with. Drag the scroll box or  
click the scroll arrows to find your selection.  
8 Introduction  
SAM52 User's Manual v2.3  
Interface Specifications  
Communications Specifications  
Asynchronous Operation  
Communication Mode Half Duplex  
Baud Rate  
Select: 2400, 4800, or 9600 BPS  
Signal Level  
Character Bits  
Parity Bits  
RS-232C  
8
None  
Stop Bits  
1
Error Detection  
Data sum check  
SAM52 User's Manual v2.3  
Introduction 9  
Menu Functions  
Stores  
A store must be created before any communications or editing can take place.  
Creating a New Store  
1. Choose Create New from the Store menu to create a store. You can create an unlimited  
number of stores. The Create New Store dialog displays.  
10 Menu Functions  
SAM52 User's Manual v2.3  
2. Complete the Create New Store dialog according to the Store Information table below:  
Store Information  
Required  
Field Name  
Name  
/Optional  
Description/Instructions  
Enter an eight-character store name.  
R
O
O
Store#  
Enter a four digit number store number.  
Modem  
Phone#  
Enter the Phone number preceded by the letter T or P if  
you intend to communicate with the register by modem.  
The T is for TONE and the P is for PULSE. If you  
communicate direct, leave this field blank.  
Connection  
Type  
Choose Direct, Dial Out Modem, or Internet  
R
R
R
Use PC COM  
Port# (1-32)  
Enter the PC serial port (COM1- COM32) that you are  
using for communications.  
Baud Rate  
Select 9600, 4800, 2400, 1200, or 19,200. Be sure that the  
rate set on the register (Port Settings) matches the store  
information rate set here.  
Down Load  
PLUs after  
Polling  
O
Enter Y if you wish to download PLUs in a polling  
session. When the session is finished polling, the program  
will download the PLU file.  
Deactivate  
This Store  
Select the Deactivate This Store check box if you wish the  
store to be inactive.  
O
R
O
Modem Time  
Out Value  
Unless otherwise indicated, the default value of 99 will be  
entered automatically when the store is created  
Modem Initial  
String  
This field is to allow you to enter any initialization  
required for your modem for polling or communications.  
Do not add the command prefix “AT” in this string. If you  
are using the U.S. Robotics Sportster modem, it would be  
good to initialize with the string S7=60. This value makes  
the modem wait for up to 60 seconds to detect a carrier. If  
no carrier is detected within 60 seconds after you dial, the  
modem will answer back with No Carrier Detect. Do not  
put into this string any E, Q or V values. The software  
automatically handles these values.  
IP Address or  
IP Name  
If connection is Internet, enter IP address or IP name.  
O
O
Port# That  
ECR Listens  
On  
If connection is Internet, enter the port the router listens  
on. (Default is 5000)  
3. Click Exit to save store information.  
SAM52 User's Manual v2.3  
Menu Functions 11  
Selecting the Default Store  
Click the Default Store drop-down list box to select the working store. When you have  
created at least one store, the list box will display all stores created. The working store  
will display in the Default Store field. All editing and programming will pertain to the  
selected working store.  
Default Store Drop-down list box  
.
12 Menu Functions  
SAM52 User's Manual v2.3  
Editing Store Information  
1. Choose Edit from the Stores menu to edit an existing store.  
2. Refer to the "Store Information" table on page 11 to complete the Edit Store Information  
dialog.  
3. Click Exit to save store information.  
Deleting A Store  
1. Choose Delete from the Stores menu to delete the working store from you hard drive. A  
warning dialog displays.  
2. Click Yes to delete the store.  
Caution: This function will erase everything that pertains to this store. Use extreme caution  
with this function. Information that is deleted cannot be recovered.  
SAM52 User's Manual v2.3  
Menu Functions 13  
Edit ECR Data  
From the Edit ECR Data menu, select a specific item to edit that part of an existing Samsung  
ER-5200M series ECR program. Remember that the options in this program allow you to  
edit the same program options that you set on a standalone ER-5200M through the register's  
keyboard. Detailed questions about the meaning of the register options are best answered by  
referring to the Samsung ER-5215M Operators and Program Manual or the Samsung ER-  
5200/5240M Operators and Program Manual.  
Note: If you did not Upload programs from the ECR, you will get a message "The file does  
not exist" if you attempt to select any of these options.  
Note: If you wish to create a program for a new store, you can use the "Copy a Store"  
function (see page 54) and then edit the copied program to suit your needs.  
SAM52 User's Manual v2.3  
Menu Functions 15  
PLU File  
The PLU file is maintained here. Follow the instructions on the screen, or refer to the  
Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M  
Operators and Program Manual for a complete description of your program options.  
Choose PLU File from the Edit ECR Data menu. The appropriate PLU Programming  
dialog box displays:  
16 Menu Functions  
SAM52 User's Manual v2.3  
Editing a PLU  
1. Select the PLU you wish to edit:  
Type a PLU number in the PLU # field and press ENTER, or open the PLU # drop  
down list box and click on the PLU you wish to edit. If necessary, use the scroll box  
to view the list of PLUs in the file.  
Type a PLU descriptor in the Descriptor field and press ENTER, or open the  
Descriptor drop down list box and click on the PLU you wish to edit. If necessary,  
use the scroll box to view the list of PLUs in the file. With the list box open, you can  
type the beginning letter or letters of a PLU descriptor and PLUs beginning with your  
entry will display in the box.  
SAM52 User's Manual v2.3  
Menu Functions 17  
2. Click the Edit PLU button to open the selection fields for editing.  
3. Edit fields as necessary by moving your mouse pointer to the field you wish to edit:  
Edit fields with numeric information by clicking on the field, and then entering new  
data. If you are entering price data, you must use the decimal key to enter cents.  
Edit fields with check boxes (such as the PRESET field) by clicking on the field to  
add or remove a check.  
4. Click Save to save changes, or click No Save to exit without saving changes  
Note: For double-wide characters hold down the ALT key, type 0253, then type the  
character you wish to program. You will need to don this for each double-wide character.  
18 Menu Functions  
SAM52 User's Manual v2.3  
Adding a PLU  
1. Click the Add button. A new PLU screen opens for entries:  
2. Enter the PLU number you wish to assign in the PLU # field, and then complete the  
remaining fields for the new PLU. .  
Fill fields requiring numeric information by clicking on the field, then entering data.  
If you are entering price data, you must use the decimal key.  
Fill fields with check boxes (such as the PRESET field) by clicking on the field to  
add or remove a check.  
3. Click Save to save changes, or click No Save to exit without saving changes  
Note: For double-wide characters hold down the ALT key, type 0253, then type the  
character you wish to program. You will need to don this for each double-wide character.  
SAM52 User's Manual v2.3  
Menu Functions 19  
Deleting a PLU  
1. Select the PLU you wish to delete by number or descriptor.  
2. Click the Delete PLU button.  
3. A warning dialog displays asking if you are sure you wish to delete the PLU.  
4. Click Yes to delete the PLU; click No to abort the delete process.  
Note: PLUs deleted at the PC are not automatically deleted at the ECR. You must run PLU  
reports at the ECR and then delete PLUs at the ECR.  
20 Menu Functions  
SAM52 User's Manual v2.3  
Group  
You can program the descriptor and options for each group. (The number of groups is  
determined in the register's memory allocation, with a maximum of 99 groups.) Follow the  
instructions on the screen, or refer to the Samsung ER-5215M Operators and Program  
Manual or the Samsung ER-5200M/5240M Operators and Program Manual for a complete  
description of your program options.  
1. Choose Groups from the Edit ECR Data menu. The Group Programming dialog box  
displays:  
2. The current options for each group are displayed. Use the scroll box at the right to view  
all of the groups; use the scroll box at the bottom to view all of the options for each  
group.  
Edit the descriptor field by double clicking on the field, then type a new descriptor.  
Edit fields with check boxes by clicking on the field to add or remove a check.  
Set gift card status, if applicable, for Activate (to activate a new card) or Add (to add  
a balance to an existing card.)  
3. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual v2.3  
Menu Functions 21  
Tax  
Each of the 4 possible taxes can be set for an add on percentage, tax table or VAT. Follow  
the instructions on the screen, or refer to the Samsung ER-5215M Operators and Program  
Manual or the Samsung ER-5200M/5240M Operators and Program Manual for a complete  
description of your program options.  
1. Choose Tax from the Edit ECR Data menu. The appropriate Tax Rates dialog box  
displays:  
2. Enter the tax you wish to program in the Tax # field, or open the Tax # list box and select  
the tax you wish to program.  
3. Select the type of tax (% Add On, Table, VAT) from the drop-down list at the Tax Type  
field.  
4. Depending upon the type of tax selected, the appropriate fields will be activated. Enter a  
percentage for % Add On or VAT taxes. Fill the break point fields for tax tables.  
5. Click Exit to save changes and return to the main menu.  
22 Menu Functions  
SAM52 User's Manual v2.3  
System Options  
Each system option can be edited. Follow the instructions on the screen, or refer to the  
Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M  
Operators and Program Manual for a complete description of your program options.  
1. Choose System Options from the Edit ECR Data menu. The appropriate System  
Options dialog box displays:  
2. The current setting for each system option is displayed. Use the scroll box at the right to  
view all of the system options.  
Edit fields with drop-down list boxes by opening the list box and selecting from the  
available options.  
Edit fields with check boxes by clicking on the field to add or remove a check.  
3. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual v2.3  
Menu Functions 23  
Print Options  
Each print option can be edited. Follow the instructions on the screen, or refer to the  
Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M  
Operators and Program Manual for a complete description of your program options.  
1. Choose Print Options from the Edit ECR Data menu. The appropriate Print Options  
dialog box displays:  
2. The current setting for each print option is displayed. Use the scroll box at the right to  
view all of the print options.  
Edit fields with drop-down list boxes by opening the list box and selecting from the  
available options.  
Edit fields with check boxes by clicking on the field to add or remove a check.  
3. Click Exit to save changes and return to the main menu.  
24 Menu Functions  
SAM52 User's Manual v2.3  
Function Keys  
You can program the different options for each function key. Follow the instructions on the  
screen, or refer to the Samsung ER-5215M Operators and Program Manual or the Samsung  
ER-5200M/5240M Operators and Program Manual for a complete description of your  
program options.  
1. Choose Function Keys from the Edit ECR Data menu. The appropriate Function Keys  
dialog box displays:  
2. Use the scroll box at the bottom of the screen to select the function key you wish to  
program.  
3. The options for the specific function key are displayed. Make selections or changes as  
necessary.  
Edit the descriptor field by clicking on the field, then type a new descriptor.  
Edit the Price/Rate field by clicking on the field, then entering a new price or rate,  
whichever is appropriate.  
Edit fields with drop-down list boxes by opening the list box and selecting from the  
available options.  
Edit fields with check boxes by clicking on the field to add or remove a check.  
4. If needed, use the scroll box to select additional function keys you wish to program.  
5. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual v2.3  
Menu Functions 25  
Clerks  
Clerk options are set here. Follow the instructions on the screen, or refer to the Samsung ER-  
5215M Operators and Program Manual or the Samsung ER-5200M/5240M Operators and  
Program Manual for a complete description of your program options.  
1. Choose Clerks from the Edit ECR Data menu. The appropriate Clerk Programming  
dialog box displays:  
2. The selections for each clerk are displayed. Make changes as needed.  
Edit the descriptor field by double clicking on the field, then type a new descriptor.  
Edit fields with numeric information by double clicking on the field, then enter new  
data.  
3. Click Exit to save changes and return to the main menu.  
26 Menu Functions  
SAM52 User's Manual v2.3  
Logo Description  
You can program a custom preamble, postamble and check endorsement message. You can  
also program unique descriptors for financial and clerk report totals. Follow the instructions  
on the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the  
Samsung ER-5200M/5240M Operators and Program Manual for a complete description of  
your program options.  
1. Choose Logo Descriptor from the Edit ECR Data menu. The appropriate Logo  
Programming dialog box displays:  
2. Use the scroll box at the right of the screen to view all of the logo descriptor fields.  
3. Edit the descriptor fields by double clicking on the field, then type a new descriptor.  
4. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual v2.3  
Menu Functions 27  
Financial Messages  
You can also program unique descriptors for financial report totals. Follow the instructions  
on the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the  
Samsung ER-5200M/5240M Operators and Program Manual for a complete description of  
your program options.  
1. Choose Financial Messages from the Edit ECR Data menu. The appropriate  
Financial Messages dialog box displays:  
2. Use the scroll box at the right of the screen to view all of the descriptor fields.  
3. Edit the descriptor fields by double clicking on the field, then type a new descriptor.  
4. Click Exit to save changes and return to the main menu.  
28 Menu Functions  
SAM52 User's Manual v2.3  
Clerk Messages  
You can also program unique descriptors for clerk report totals. Follow the instructions on  
the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the  
Samsung ER-5200M/5240M Operators and Program Manual for a complete description of  
your program options.  
1. Choose Clerk Messages from the Edit ECR Data menu. The appropriate Clerk  
Messages dialog box displays:  
2. Use the scroll box at the right of the screen to view all of the descriptor fields.  
3. Edit the descriptor fields by double clicking on the field, then type a new descriptor.  
4. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual v2.3  
Menu Functions 29  
Misc.  
NLU  
NLUs are fixed keys on the keyboard (like traditional department keys) that access specific  
PLUs.  
On the default keyboard, the ER-5215M has 5 or 15 NLUs; the ER-524M has 15 or 40  
NLUs; and the ER-5200M has 117 NLUs. Each NLU key is assigned the same number PLU,  
i.e. NLU key number one is PLU #1. However, with this program, you can assign any PLU  
number you wish to any one of the NLU keys.  
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose  
NLU. The appropriate NLU Programming dialog box displays:  
2. Use the scroll box at the right of the screen to view all of the NLUs.  
3. To edit an NLU, type the PLU number you wish the NLU to address in the appropriate  
field.  
4. Click Exit to save changes and return to the main menu.  
30 Menu Functions  
SAM52 User's Manual v2.3  
Tare Weights  
Up to 5 tare weights can be pre-programmed and entered automatically during register  
operations. Follow the instructions on the screen, or refer to the Samsung ER-5215M  
Operators and Program Manual or the Samsung ER-5200M/5240M Operators and Program  
Manual for a complete description of your program options.  
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose  
Tare Weights. The appropriate Tare Weight Programming dialog box displays:  
2. Enter a weight (up to 9.999 lbs) for each tare.  
3. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual v2.3  
Menu Functions 31  
COM Port Options  
Set options for the communications when you are connecting optional hardware to the  
register. Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators  
and Program Manual or the Samsung ER-5240 Operators and Program Manual for a  
complete description of your program options.  
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose  
COM Port 1 Option. The Serial Port Programming dialog box displays:  
2. Fill the applicable fields for the device you are using. (Be sure to select the appropriate  
scale, printer, or pole display type, if necessary.)  
Edit fields with drop-down list boxes by opening the list box and selecting from the  
available options.  
Edit fields with numeric information by double clicking on the field, and then enter  
new data.  
3. Click Exit to save changes and return to the main menu.  
32 Menu Functions  
SAM52 User's Manual v2.3  
Keyboard Layout/Macros  
Each key location on the register can be programmed for any available function. Follow the  
instructions on the screen, or refer to the Samsung ER-5215M Operators and Program  
Manual or the Samsung ER-5200M/5240M Operators and Program Manual for a complete  
description of your program options.  
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose  
Keyboard Layout/Macros. The appropriate Keyboard Locations dialog box displays:  
To Change a Key Function  
The dialog box depicts the keyboard layout. The current function for each location is  
displayed. Use the scroll bar at the bottom and right to view all of the key positions. Yellow  
locations are fixed and cannot be changed. The current function for each programmable  
location is displayed.  
To change a programmable location, open the Function Keys drop down list box and find  
the new function you wish to assign. Then double click on the position where you wish  
the function assigned.  
Programming Macros  
1. Each Macro can execute a series of key sequences. Select the Macro number (1-10) and  
the Macro Key Sequence cell, and then select the key on the keyboard the macro is to  
execute, and then click the Set Macro Cell to Keyboard Cell button.  
2. To have the macro change lock postitons for the next keystroke, first select the lock  
postion option button. Next, select he next Macro Sequence cell, and then click the Set  
Macro Cell to Keylock Position command button.  
SAM52 User's Manual v2.3  
Menu Functions 33  
Misc  
Here you can set a cash-in-drawer limit, machine number, and a check change limit. Follow  
the instructions on the screen, or refer to the Samsung ER-5215M Operators and Program  
Manual or the Samsung ER-5200M/5240M Operators and Program Manual for a complete  
description of your program options.  
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose  
Misc. The appropriate Misc Programming dialog box displays:  
2. Double click on the option you wish to edit, and then enter a new value.  
3. Click Exit to save changes and return to the main menu.  
34 Menu Functions  
SAM52 User's Manual v2.3  
Mix and Match  
Up to 10 macros are available, each can execute up to 50 keystrokes. Follow the instructions  
on the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the  
Samsung ER-5200M/5240M Operators and Program Manual for a complete description of  
your program options.  
1. Choose Mix and Match from the Edit ECR Data menu. The appropriate Mix and  
Match dialog box displays:  
2. Set the trip level to indicate how many items to ring before the discount is applied. Set  
the discount amount in the price field. (As shown above, a $1 discount will apply after  
three items are registered.)  
3. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual v2.3  
Menu Functions 35  
Stock  
Upload stock from the ECR first. Items flagged as inventory items will populate this screen.  
Edit quantities as needed, and then download to the ECR. You can use the “Add This PLU  
Item” buttom to populate this screen as well  
Note: If you add a PLU to this grid that is not flagged in the PLU status as an inventory item,  
you can still add a quantity here. When stock is downladed to the ECR, no totals will appear  
on that item at the ECR.  
1. Choose Stock from the Edit ECR Data menu. The Stock Programming dialog box  
displays with a list of PLU Stock items and it’s current stock level.  
2. You can edit quantites here and send to the ECR, or you can reset all quantites to zero by  
clicking the Set All Stock to Zero button.  
3. When complete, click Exit . These quantities can be sent to the register from  
Communications/Send Programs to ECR (Download).  
36 Menu Functions  
SAM52 User's Manual v2.3  
Communications  
Choose Communications from the Main menu to initiate communications with a  
Samsung ER-5200M series ECR.  
Polling  
1. Choose Polling from the Communications menu to connect to the store to poll reports.  
The SAM52M Polling dialog box will display.  
Note: Polling setup file must be completed first. See “Polling Setup File” on page 41.  
SAM52 User's Manual v2.3  
Menu Functions 37  
2. Complete the fields on the Polling Routine window according to the table below:  
Required  
Field Name  
/Optional  
Description/Instructions  
Poll On Timer  
Select the Poll On Timer checkbox to start polling in  
consecutive order beginning with Poll 1 at the defined  
time. If not selected, polling is manual and will begin  
immediately.  
O
Poll All Stores  
Select the Poll All Stores checkbox to poll all stores. If not  
selected, enter an individual store to poll in the Listbox of  
Stores field.  
O
Listbox of  
Stores  
Select an individual store to poll if the Poll All Stores  
check box is not selected.  
O
O
R
Timer  
Enter the military time the polling session is to begin if  
unattended polling is to be done.  
Session  
Select the polling session, 0 - 2. Polling will proceed in  
consecutive order by session number.  
3. Click the Start Polling button to begin polling; click Exit to exit the dialog box.  
Note: The polling setup must be completed before a store can be polled. See “Polling Setup  
File” on page 41.  
38 Menu Functions  
SAM52 User's Manual v2.3  
Send Programs to ECR (Download)  
1. Choose Send Programs to ECR (Download) from the Communications menu to  
send program information from the working store, to the ECR of the working store.  
2. From the Download dialog box, select the program components you wish to send to the  
ECR. (Click Check All to select all components.) A check mark means the item is  
selected.  
3. Click the Download button to initiate the download to the ECR; click Exit to exit the  
window. The Status field will monitor the progress of the download for each program  
component. Passed will display in green when the program is successfully downloaded;  
Fail will display in red if the download is unsuccessful.  
SAM52 User's Manual v2.3  
Menu Functions 39  
Receive Programs from ECR (Upload)  
1. Choose Receive Programs from ECR (Upload) from the Communications menu to  
receive program information from the ECR for the working store. When you execute this  
function, any program data that was on the hard disk previously will be overwritten by  
the new data.  
2. From the Upload dialog box, select the program components you wish to send to the  
ECR. (Click Check All to select all components.) A check mark means the item is  
selected.  
3. Click the Upload button to initiate the download to the ECR; click Exit to exit the  
window. The Status field will monitor the progress of the upload for each program  
component. Passed will display in green when the program is successfully uploaded;  
Fail will display in red if the upload is unsuccessful.  
40 Menu Functions  
SAM52 User's Manual v2.3  
Polling Setup File  
1. Choose Polling Setup File from the Communications menu to define the reports to be  
taken when polling is initiated.  
2. Click the Session 1 or Session 2 tabs to display the reports for the session.  
3. At the heading of each column, view the type of report (i.e. X1, Z1, etc.) Then, indicate  
by selecting the check boxes in the column for the specific reports of that type you wish  
to take.  
4. Click Exit to save changes and return to the main menu.  
5. To poll, see “Polling” on page 37, “Send Programs to ECR (Download)” on page 39, or  
"Receive Programs from ECR (Upload)” on page 40.  
SAM52 User's Manual v2.3  
Menu Functions 41  
Download Bitmap Image  
Preparing a Graphic Logo Bitmap for an ER-5200M Series ECR  
The image must be black/white bitmap, 384 x 192 pixels, and 10 Kbytes or less in size. If  
your bitmap file does not meet these specifications, follow the instructions below and use  
Microsoft Paint to format your image.  
1. Open MS Paint.  
2. Open the image file you wish to use.  
3. Choose Attributes from the Image menu. The Attributes dialog box displays.  
4. The image dimensions must be 384 pixels wide by 192 pixels high. If the image size  
in pixels is greater than the maximum, you must resize your image.  
a. Click OK to exit the Attributes dialog.  
b. Select your image. (Choose Select All from the Edit menu.)  
c. Using the handles of the selected image, resize the image. Keep the image in the  
upper left corner of the screen.  
d. Choose Attributes from the Image menu. The Attributes dialog box displays  
again. Enter 384 in the Width field; enter 192 in the Height field; select Pixels  
as the unit. Click OK to exit the dialog box.  
e. Your image will be cropped to the 384 x 192 pixel size. If you cropped part of  
the image you wish to keep, you can undo (Ctrl + Z) and try again. You may  
have to experiment a bit to resize the image inside the 384 x 192 pixel limit.  
5. After the image is sized, select Black and white in the Attributes dialog.  
6. Save your image and confirm that the size is 10k or less.  
42 Menu Functions  
SAM52 User's Manual v2.3  
Download a Graphic Logo to an ER-5200M Series ECR  
1. Choose Download Bitmap Image from the Communications menu. The appropriate  
Download Bitmap dialog box displays:  
2. Select the folder where the bitmap file you wish to use is located. Select the Pre Logo  
bitmap file on the left and select the Post Logo bitmap on the right.  
3. Select the Download This File Pre Logo and/or Download This File Post Logo  
checkboxes.  
4. Click the Download button. When the logo loads successfully, the download completed  
message displays after a short delay.  
SAM52 User's Manual v2.3  
Menu Functions 43  
Printing the Logo Image – ER-5200M Settings Series ECR  
Three addresses in Print Option Programming affect graphic logo printing:  
Option #28 – Add the value of 1 to address 28 if you wish to print the pre graphic logo on  
the receipt. Add the value of 2 to address 28 if you wish to print the post graphic logo on  
the receipt.  
Option #29 – Add the value of 1 to address 29 if you wish to print the pre graphic logo on  
the guest check. Add the value of 2 to address 29 if you wish to print the post graphic  
logo on the guest check.  
Option #30 – Add the value of 1 to address 30 if you wish to print your custom bitmap  
instead of the default bitmap “Thank You – Your Receipt”. Add the value of 2 to address  
30 if you wish to print your custom bitmap instead of the default bitmap “Call Again”.  
Print Option Flowchart (P Key Lock Position)  
Repeat for each Print  
Option  
Status  
4
0
SBTL  
SBTL  
CASH  
X/TIME  
Option #  
44 Menu Functions  
SAM52 User's Manual v2.3  
Print  
Choose Print from the Main menu to access the printing utilities described below.  
SAM52 User's Manual v2.3  
Menu Functions 45  
Daily Poll File  
1. Choose Daily Poll File from the Print menu to print out the poll file of a given day.  
The Daily Poll dialog box displays.  
2. Complete the Daily Poll dialog box according to the table below:  
Required  
Field Name  
Polling Date  
Zero Skip  
/Optional  
Description/Instructions  
Select the polling date from the drop-down list box.  
R
O
Select the Zero Skip check box if you wish totals with zero  
values skipped.  
Report Type  
Select the report type from the drop-down list box. If no  
report type is selected, SAM52M will display all reports for  
the specified date and key lock mode.  
O
O
Keylock Mode  
Select the mode of the report.. If no key lock mode is  
selected, SAM52M will display all reports for the specified  
date and report type.  
Grid Lines  
White/Gray  
Click the Grid Lines button to print/display the selected  
report with or without grid lines  
O
O
Click the White/Gray button to print/display the selected  
report with or without shaded fields.  
3. Click the Load Table button to view the selected report.  
4. With the report in view, click the Print Table button to print the report.  
5. Click Exit to return to the main menu.  
46 Menu Functions  
SAM52 User's Manual v2.3  
Log Files  
For error checking you can choose Log File from the Print menu to print out the upload,  
download or poll log file of a given day.  
Note: Log files are stored in ord by mm/dd/yyyy. For example, if you wish to view logs and  
you have files from the same day in different years, they will as:  
06/06/2007  
06/06/2008  
06/06/2009  
06/07/2007  
06/07/2008, etc.  
Uploads  
1. Choose Log Files from the Print menu, then choose Uploads to view and/or print the  
uploads of a given day. The Upload Log File Report dialog box for the selected store  
displays.  
2. Type or select a date from the File Date list box.  
3. Click the Load Table button to load the table for the selected file date.  
4. Click the Print Table button to print the table.  
SAM52 User's Manual v2.3  
Menu Functions 47  
Downloads  
Note: Log files are stored in ord by mm/dd/yyyy. For example, if you wish to view logs and  
you have files from the same day in different years, they will as:  
06/06/2007  
06/06/2008  
06/06/2009  
06/07/2007  
06/07/2008, etc.  
1. Choose Log Files from the Print menu, then choose Downloads to view and/or print  
the uploads of a given day. The Download Log File Report dialog box for the selected  
store displays.  
2. Type or select a date from the File Date list box.  
3. Click the Load Table button to load the table for the selected file date.  
4. Click the Print Table button to print the table.  
48 Menu Functions  
SAM52 User's Manual v2.3  
Polling  
1. Choose Log Files from the Print menu, and then choose Polling to view and/or print  
the polling activity of a given day. The Download Log File Report dialog box for the  
selected store displays.  
2. Select the polling date from the drop-down list box.  
3. Click the Load Table button to view the selected file date log.  
4. With the report in view, click the Print Table button to print the report.  
5. Click Exit to return to the main menu.  
SAM52 User's Manual v2.3  
Menu Functions 49  
PLU File  
1. Choose PLU File from the Print menu to display and print out the PLU file of the  
working store. The PLU File dialog box displays.  
2. Click the Sort by PLU # button to view the file sorted by PLU #; click the Sort by  
Descriptor button to view the file sorted by descriptor.  
3. Click the Print File button to print the file.  
4. Click Exit to return to the main menu.  
50 Menu Functions  
SAM52 User's Manual v2.3  
PLU Range  
1. Choose PLU Range from the Print menu to display and print out a specific range of the  
PLU file of the working store. The PLU File dialog box displays.  
2. Enter or select the From PLU and To PLU numbers.  
3. Click the Load Grid button to view the selected PLUs .  
4. Click the Print File button to print the file.  
5. Click Exit to return to the main menu.  
SAM52 User's Manual v2.3  
Menu Functions 51  
Consolidated Store Report  
1. Choose Consolidated Store Report from the Print menu to display and print out the  
Consolidated financial, PLU and group reports for all stores. The Consolidated Store  
Report dialog box displays.  
2. Chose the Polling Date from the drop down list for the reports you wish to consolidate.  
3. Chose the Report Type (Financial, PLU, or Groups) from the drop down list for your  
consolidated report.  
4. Double-click on the store for the Available Stores list to display the data on the table.  
5. Click on Load Table to load the consolidated store report.  
6. Click on the Grid Lines icon to toggle between displaying grid lines on the table and not.  
7. Click on the White/Gray icon to toggle between showing the descriptors in white or gray.  
8. Click on the Print Table icon to print the consolidated store report.  
9. Click on Exit to return to the main menu.  
52 Menu Functions  
SAM52 User's Manual v2.3  
Remove  
Old Poll Files  
1. Choose Old Poll Files from the Remove menu to delete unwanted poll files. The  
Remove Old Polling Files dialog box displays.  
2. Enter the date through which you want old poll files deleted. The message "FINISHED"  
will display when completed.  
3. Click Exit to return to the main menu.  
Log Files (Upload, Download, Poll)  
1. Choose Log Files (Upload, Download, Poll) from the Remove menu to delete  
unwanted poll log files. The Remove Old Log Files dialog box will display.  
2. Enter the date through which you want old log files deleted. The message "FINISHED"  
will display when completed.  
3. Click Quit to return to the main menu.  
SAM52 User's Manual v2.3  
Menu Functions 53  
Utilities  
Choose Utilities from the Main menu to access the utilities described below.  
Copy a Store  
Use the Copy a Store function to create a new store with the identical attributes of an existing  
store.  
1. Choose Copy a Store from the Utilities menu.  
2. Select the store that you wish to copy from by clicking the Default Store field drop-down  
list box.  
3. Enter the name of the store you wish to create in the New Copy Store field.  
4. Click the Copy button to create a new store with identical attributes as the default store.  
5. Click the Exit Copy button to return to the main menu.  
54 Menu Functions  
SAM52 User's Manual v2.3  
Copy PLU File  
Use the Copy a PLU File function to copy a PLU file to an individual store or all stores.  
1. Choose Copy a PLU File from the Utilities menu.  
2. Select the store that you wish to copy the PLU file from by clicking the Default Store  
field drop-down list box.  
3. Select the name of the store you wish the PLU file copied to in the Copy PLU File to this  
Store field, or click the Copy To All Stores check box.  
4. Click the Copy button to copy the PLU file to the selected store or all stores.  
5. Click the Exit button to return to the main menu.  
SAM52 User's Manual v2.3  
Menu Functions 55  
After Polling  
You can program SAM52M to send your polled files to the printer immediately after polling,  
or have the polled files sent automatically by e-mail to a preselected e-mail address.  
Note: Not all ISP’s are compatible with the After Poll feature of SAM2000. For example,  
AOL is not compatible with After Polling; AT&T and Road Runner have been tested.  
1. Choose After Polling from the Utilities menu. The After Polling dialog box for the  
selected store displays.  
Fill these  
fields only if  
the “E-mail  
the Polled file  
after Polling  
to the E-Mail  
Address  
below” check  
box is  
selected.  
2. Click on the check boxes to select Printing or E-mailing the polled file after polling.  
3. Select Your Internet Connection from the drop down list. All connections set up in your  
PC should display for you to choose from.  
4. Type in your Outgoing Mail Host Name (SMTP) in the appropriate location. See  
Error! Reference source not found.” on the next page. If you have trouble locating  
the host name, please contact your e-mail provider. The host names vary greatly  
depending on the provider.  
5. Type in your E-mail Account Logon Name.  
6. Type in your E-mail Account Password.  
7. Type in your E-mail Address.  
8. Type in the address you wish to send the polled reports to in the text box labeled Send  
File to this E-mail Address.  
9. Click on Exit to return to the main menu and save your changes.  
10. Start Polling. After polling is completed, the polled file will be emailed to the selected  
address in the After Polling area.  
56 Menu Functions  
SAM52 User's Manual v2.3  
Set Auto Poll  
You can set SAM52M to automatically go into polling mode when the program is started.  
You can also set SAM52M to automatically close when polling is completed.  
1. Choose Set Autopoll from the Utilities menu. The Set to Automatically Poll dialog box  
displays.  
2. Select the first check box if you wish to automatically poll when SAM52M is executed.  
Select the second check box if you wish to close SAM52M automatically when polling is  
completed.  
3. Click Exit.  
4. Close SAM52M and then restart it for changes to take effect.  
SAM52 User's Manual v2.3  
Menu Functions 57  
Length of Polling Time  
You can set a time period that SAM52M will wait to successfully poll each report. Leave  
this value at ‘0’ unless you encounter difficulty polling.  
Backup Poll Data Files  
Use this utility to backup polled data files to another disk drive. Follow the screen  
instructons.  
58 Menu Functions  
SAM52 User's Manual v2.3  
Design 5200M Keyboard  
This utility allows you to design and print a key legend sheet for the ER5200M flat keyboard.  
If you are using a color inkjet printer and legal size paper, you can print a high-quality  
keyboard suitable for your installation.  
1. Choose Design 5200 Keyboard from the Utilities menu. The appropriate Keyboard  
dialog box displays:  
2. The dialog box depicts the keyboard layout. Use the scroll bar at the bottom and right to  
view all of the key positions.  
3. Move the cursor the position you wish to edit and click. Type the text for the item. The  
text will automatically center when a new positon is selected.  
4. Click on the Default Color display to choose the default color. Click on one of the  
color samples and click on OK to set the color selected as default.  
5. Select a key position or group of key positions and click on the Set Cell Text Font  
Color to Default Color icon to set the cell(s) text to the color selected as default.  
6. Select a key position or group of key positions and click on the Set Cell Background  
to Default Color icon to set the cell(s) background to the color selected as default.  
7. Select a key position or group of key positions and click on the Bold Cell Text or  
Italize Text icon to display the cell(s) text to Bold or Italics. Click on the icon again to  
reverse the change.  
8. Select a key position or group of key positions and modify the cell(s) font size with the  
Font Size scroll bar.  
9. Click on the Print Keyboard icon to print the keyboard.  
10. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual v2.3  
Menu Functions 59  
Design Generic Keyboard  
This utility allows you to design and print keychecks for the ER-5215/ER-5240. If you are  
using a color inkjet printer, you can print a high-quality keychecks suitable for your  
installation.  
1. Choose Design Generic Keyboard from the Utilities menu. The appropriate  
Keyboard dialog box displays:  
2. The dialog box displays a matrix of single and double size keychecks. Use the scroll bar  
at the bottom and right to view the entire matrix.  
3. Move the cursor the position you wish to edit and click. Type the text for the item. The  
text will automatically center when a new positon is selected.  
4. Click on the Default Color display to choose the default color. Click on one of the  
color samples and click on OK to set the color selected as default.  
5. Select a key position or group of key positions and click on the Set Cell Text Font  
Color to Default Color icon to set the cell(s) text to the color selected as default.  
6. Select a key position or group of key positions and click on the Set Cell Background  
to Default Color icon to set the cell(s) background to the color selected as default.  
7. Select a key position or group of key positions and click on the Bold Cell Text or  
Italize Text icon to display the cell(s) text to Bold or Italics. Click on the icon again to  
reverse the change.  
8. Select a key position or group of key positions and modify the cell(s) font size with the  
Font Size scroll bar.  
9. Click on the Print Keyboard icon to print the keychecks.  
10. Click Exit to save changes and return to the main menu.  
60 Menu Functions  
SAM52 User's Manual v2.3  
Fix PLU File  
This utility removes bad PLU record and duplicate PLUs. Review the detailed instructions  
on the screen  
1. Choose Fix PLU File from the Utilities menu. The Fix PLU File dialog box for the  
selected store displays.  
2. Click Fix File.  
3. Click the Exit button to return to the main menu.  
Calculate Number of PLUs  
You can view the total number of PLUs in the database. The number of changed and deleted  
PLUs are tracked.  
1. Choose Calculate Number of PLUs from the Utilities menu. The Total PLUs dialog  
box for the selected store displays.  
2. Click the Exit button to return to the main menu.  
View Memory Allocation  
1. Choose View Memory Allocation from the Utilities menu to display the memory  
allocation of the store’s ECR.  
SAM52 User's Manual v2.3  
Menu Functions 61  
2. Click Exit to return to the main menu.  
62 Menu Functions  
SAM52 User's Manual v2.3  
Quit  
Choose Quit from the Main menu to exit SAM52M For Windows.  
SAM52 User's Manual v2.3  
Menu Functions 63  
Appendices  
Structure Of Stores  
When you create a new store, you actually create a new sub-directory under the directory  
SAM52M for the store. If you create a store named BIGBOYS, the following will be created:  
1. A directory named \SAM52M\STORES\BIGBOYS  
This directory holds all the programming files for this store.  
2. A directory named \SAM52M\STORES\BIGBOYS\POLL  
This directory holds all the daily polling files for this store.  
64 Appendices  
SAM52 User's Manual v2.3  
File Definitions  
File Extension  
Definition  
.plu  
.gru  
.tax  
.syo  
.pro  
.fky  
.clk  
.lgo  
.fin  
PLU  
group  
tax  
system options  
print option  
function key  
clerk  
logo description  
financial descriptors  
.ckd  
.mro  
.msc  
.mm  
.pol  
.tpl  
clerk logo  
macro  
misc  
mix and match  
(in polling folder) polled reports file  
(in polling folder) temporary polling file  
SAM52M PLU File Structure  
<Storename>.PLU  
FIELD  
START LENGTH  
STATUS  
PLU#  
1
2
1(A,C,D)  
4
DESCRIPTION  
GROUP1  
GROUP2  
6
12  
18  
20  
22  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
GROUP3  
NEGATIVE ITEM  
FOOD STAMP  
TAX4  
TAX3  
TAX2  
TAX1  
OVERRIDE PRESET  
PRESET  
AUTO SCALE  
SCALABLE  
DISABLE  
INVENTORY  
GALLONAGE  
NON-ADD# COMP  
SAM52 User's Manual v2.3  
Appendices 65  
FIELD  
START LENGTH  
SINGLE ITEM  
HASH  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
61  
68  
74  
76  
83  
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
4
7
6
2
7
2
DISABLE PROMO  
PRINT PRICE/CHECK  
PRINT PRICE/RECEIPT  
PRINT ON CHECK  
PRINT ON DISPLAY  
PRINT ON RECEIPT  
COMP. CONDIMENT  
CONDIMENT  
Not Used  
Not Used  
Not Used  
Not Used  
Not Used  
PRINT ON JOURNAL  
PRESET OVER-MGT  
RESET COUNTER  
AUTO TARE (1-5)  
LINK PLU  
PRICE  
STOCK  
MIX & MATCH  
COST  
CR/LF  
TOTAL REC LENGTH  
84  
66 Appendices  
SAM52 User's Manual v2.3  
Structure Of Polling Files  
When you poll, the session will always create a poll file with the date as the name of the file.  
For example, if you poll on 09-23-1996, for store BIGBOYS, the session will create a file on  
the hard disk named \SAM52M\STORES\BIGBOYS\POLL\09231996.POL. If you  
poll this store a second time on the same day, it will append the data to the end of the existing  
file.  
The structure of the poll file is as follows:  
All data is ASCII.  
A polling session for a store is everything that is done from the moment the PC calls the  
store, up to the hang-up with the store.  
The first line saved to disk of any polling session is:  
BIGBOYS/09-23-1996/20:12:39  
The first three characters on the line is ASCII character decimal 16, a right arrow. This  
designates that this is the start of the polling session. The name of the store follows, a  
forward slash, the date, a forward slash, and the time in hours, minutes and seconds.  
The last line of the entire session will be saved as:  
<ENDSESSION>  
The last three characters of the line is ASCII character decimal 17, a left arrow. This  
designates that this is the end of the polling session.  
If you do not define any elements in your polling session, you would have a polled file  
that would look something like this:  
BIGBOYS/09-23-1996/20:12:39  
<ENDSESSION>  
When you define your polling session by choosing elements in the store’s session data,  
the polled data will be save below line 1:  
BIGBOYS/09-23-1996/20:12:39  
and before the last line:  
<ENDSESSION>  
The time and date on the first line of the session is the time and date that the session  
started. The second line in the file is the element that was polled. The line ends with a  
time and date stamp. This stamp is when the ECR was actually pre-polled. This stamp  
can be different than the header stamp (line 1). If the software finished pre-poll and the  
session ended abruptly, then next time that you poll (possibly a day later) you sill read  
the data sitting in the prepoll area.  
SAM52 User's Manual v2.3  
Appendices 67  
The first line saved for each element is 2 right arrow characters followed by the key lock  
mode, a forward slash and the report title. For example: X1/FINANCIAL  
The last line saved for every element is :  
<ENDREPORT>  
This line ends with 2 left arrow characters.  
All data for the given element will appear between the 2 lines with 2 arrows. Data lines  
do not start with any arrows.  
The Clerk report will use a single arrow to designate the data pertaining to the clerk. A  
clerk report can have up to 99 clerks, so we have to be able to distinguish from clerk from  
another. See the example that follows.  
Let’s say our session consisted of the two elements: X1/PLU and X1/Groups. Your file  
\SAM52M\STORES\BIGBOYS\POLL\03172003.POL should look like this:  
BIGBOYS /03-17-2003/14:26:45  
X1/PLU  
PLU#  
PLU1  
PLU2  
PLU3  
PLU4  
PLU5  
PLU6  
PLU7  
. . . .  
Count  
1.00  
Amount  
1.00  
0001  
0002  
0003  
0004  
0005  
0006  
0007  
1.00  
1.00  
1.00  
1.00  
0.00  
0.00  
1.00  
1.00  
1.00  
1.00  
0.00  
0.00  
Totals  
5.00  
5.00  
<End Report>  
X1/GROUPS  
Group#  
Count  
5.00  
Amount  
5.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
GROUP 1  
GROUP 2  
GROUP 3  
GROUP 4  
GROUP 5  
GROUP 6  
GROUP 7  
GROUP 8  
GROUP 9  
GROUP 10  
GROUP 11  
GROUP 12  
GROUP 13  
GROUP 14  
GROUP 15  
GROUP 16  
GROUP 17  
GROUP 18  
GROUP 19  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
68 Appendices  
SAM52 User's Manual v2.3  
GROUP 20  
Totals  
0.00  
5.00  
0.00  
5.00  
<End Report>  
<End Session>  
Sample Reports  
Financial Report  
CRS  
/03-20-2003/11:03:07  
X1/FINANCIAL  
Count  
Amount  
280.15  
0.00  
280.15  
259.19  
20.96  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
2.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
280.15  
0.00  
0.00  
0.00  
0.00  
0.00  
-6.00  
0.00  
-1.00  
0.00  
10.00  
286.15  
56.95  
200.00  
29.99  
0.00  
0.00  
-5.00  
0.00  
0.00  
0.00  
-6.00  
0
+PLU TTL  
47.00  
-PLU TTL  
ADJST TTL  
NONTAX  
0.00  
47.00  
37  
0
TAX1 SALES  
TAX2 SALES  
TAX3 SALES  
TAX4 SALES  
TAX1  
0
0
0
0
TAX2  
0
TAX3  
0
TAX4  
0
XMPT1 SALES  
XMPT2 SALES  
XMPT3 SALES  
XMPT4 SALES  
EATIN TTL  
TAKEOUT TTL  
DRTHRU TTL  
% 1  
0
0
0
0
2
0
0
0
% 2  
0
% 3  
0
% 4  
0
% 5  
0
NET SALE  
CREDIT TAX1  
CREDIT TAX2  
CREDIT TAX3  
CREDIT TAX4  
FD/S CREDIT  
RETURN  
20  
0
0
0
0
0
2
ERROR CORR  
PREVIOUS VD  
VOID MODE  
CANCEL  
0
1
0
2
GROSS SALES  
CASH SALES  
CHECK SALES  
R/A 1  
0
14  
1
1
R/A 2  
0
R/A 3  
0
P/O 1  
1
P/O 2  
0
P/O 3  
0
HASH TTL  
AUDACTION  
NOSALE  
0
2
1
CASH-IN-D  
CHECK-IN-D  
FD/S-IN-D  
CHG1-IN-D  
CHG2-IN-D  
CHG3-IN-D  
CHG4-IN-D  
CHG5-IN-D  
CHG6-IN-D  
CHG7-IN-D  
15  
2
51.95  
229.99  
0.00  
8.20  
15.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0
3
2
0
0
0
0
0
SAM52 User's Manual v2.3  
Appendices 69  
CHG8-IN-D  
CHG1 SALES  
CHG2 SALES  
CHG3 SALES  
CHG4 SALES  
CHG5 SALES  
CHG6 SALES  
CHG7 SALES  
CHG8 SALES  
FOREIGN 1  
FOREIGN 2  
FOREIGN 3  
FOREIGN 4  
DRWR TTL  
0
3
2
0
0
0
0
0
0
0
0
0
0
22  
0
0
0
0
0
0
0
0
0
0
0
0
0
0.00  
8.20  
15.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
305.14  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
286.15  
PROMO  
WASTE  
TIP  
TRAIN TTL  
BAL FORWARD  
GUESTS  
P/BAL  
CHECKS PAID  
SERVICE  
MIX&MATCH  
PAYMENT TTL  
OPEN CHK TTL  
GRAND TOTAL  
<End Report>  
Time Report  
X1/TIME  
Hour  
Count  
Amount  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
222.20  
57.95  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
280.15  
00:00 - 00:59  
01:00 - 01:59  
02:00 - 02:59  
03:00 - 03:59  
04:00 - 04:59  
05:00 - 05:59  
06:00 - 06:59  
07:00 - 07:59  
08:00 - 08:59  
09:00 - 09:59  
10:00 - 10:59  
11:00 - 11:59  
12:00 - 12:59  
13:00 - 13:59  
14:00 - 14:59  
15:00 - 15:59  
16:00 - 16:59  
17:00 - 17:59  
18:00 - 18:59  
19:00 - 19:59  
20:00 - 20:59  
21:00 - 21:59  
22:00 - 22:59  
23:00 - 23:59  
TOTALS  
0
0
0
0
0
0
0
0
0
0
9
9
0
0
0
2
0
0
0
0
0
0
0
0
20  
<End Report>  
70 Appendices  
SAM52 User's Manual v2.3  
PLU Report  
X1/PLU  
PLU#  
BLT  
Count  
6.00  
Amount  
7.99  
0001  
HAMBURGER  
PLU3  
0002  
0003  
0004  
0005  
0006  
0007  
0008  
0009  
0010  
0011  
0012  
0013  
0014  
0015  
0016  
0017  
0018  
0019  
0020  
0021  
0022  
0023  
0024  
0025  
0026  
0027  
0028  
0029  
0030  
4.00  
2.00  
3.00  
1.00  
0.00  
3.00  
4.00  
4.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
1.00  
3.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
2.00  
0.00  
0.00  
0.00  
0.00  
4.19  
3.00  
6.00  
10.00  
0.00  
0.00  
10.99  
0.99  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
5.99  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
6.00  
0.00  
0.00  
0.00  
0.00  
PLU4  
PLU5  
PLU6  
PLU7  
LEINENKUGEL  
MOOSEHEAD  
NO MAYO  
MEDIUM WELL  
LETTUCE  
TOMATO  
PLU14  
PLU15  
PLU16  
PLU17  
PLU18  
PLU19  
PLU20  
PLU21  
PLU22  
PLU23  
PLU24  
PLU25  
PLU26  
PLU27  
LARGE PIZZA  
PEPPERONI  
MUSHROOM  
<End Report>  
Clerk Report  
(Data for One Clerk Only)  
X1/CLERK  
Clerk# 1  
NET SALE  
NONTAX  
CLERK 1  
Count  
Amount  
280.15  
259.19  
20.96  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
2.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
-6.00  
0.00  
-1.00  
0.00  
10.00  
20  
37  
0
0
0
0
0
0
0
0
0
0
0
0
2
0
0
0
0
0
0
0
0
0
0
0
0
2
0
1
0
2
TAX1 SALES  
TAX2 SALES  
TAX3 SALES  
TAX4 SALES  
TAX1  
TAX2  
TAX3  
TAX4  
XMPT1 SALES  
XMPT2 SALES  
XMPT3 SALES  
XMPT4 SALES  
EATIN TTL  
TAKEOUT TTL  
DRTHRU TTL  
% 1  
% 2  
% 3  
% 4  
% 5  
CREDIT TAX1  
CREDIT TAX2  
CREDIT TAX3  
CREDIT TAX4  
FD/S CREDIT  
RETURN  
ERROR CORR  
PREVIOUS VD  
VOID MODE  
CANCEL  
SAM52 User's Manual v2.3  
Appendices 71  
GROSS SALES  
CASH SALES  
CHECK SALES  
R/A 1  
0
14  
1
286.15  
56.95  
200.00  
29.99  
0.00  
0.00  
-5.00  
0.00  
0.00  
0.00  
51.95  
229.99  
0.00  
8.20  
15.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
305.14  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0
1
R/A 2  
0
R/A 3  
0
P/O 1  
1
P/O 2  
0
P/O 3  
0
HASH TTL  
CASH-IN-D  
CHECK-IN-D  
FD/S-IN-D  
CHG1 SALES  
CHG2 SALES  
CHG3 SALES  
CHG4 SALES  
CHG5 SALES  
CHG6 SALES  
CHG7 SALES  
CHG8 SALES  
FOREIGN 1  
FOREIGN 2  
FOREIGN 3  
FOREIGN 4  
DRWR TTL  
PROMO  
0
15  
2
0
3
2
0
0
0
0
0
0
0
0
0
0
22  
0
WASTE  
TIP  
TRAIN TTL  
BAL FORWARD  
GUESTS  
P/BAL  
CHECKS PAID  
SERVICE  
NOSALE  
MIX&MATCH  
PAYMENT TTL  
0
0
0
0
0
0
0
0
1
0
0
0
0
Group Report  
X1/GROUPS  
Group#  
Count  
Amount  
280.15  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
280.15  
GROUP 1  
47.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
47.00  
GROUP 2  
GROUP 3  
GROUP 4  
GROUP 5  
GROUP 6  
GROUP 7  
GROUP 8  
GROUP 9  
GROUP 10  
GROUP 11  
GROUP 12  
GROUP 13  
GROUP 14  
GROUP 15  
GROUP 16  
GROUP 17  
GROUP 18  
GROUP 19  
GROUP 20  
Totals  
<End Report>  
72 Appendices  
SAM52 User's Manual v2.3  
Troubleshooting Common Problems  
Hardware  
Refer to "Cabling Diagrams" on page 74 to verify that your direct or modem connection  
cable is configured properly.  
Verify that the hardware key is in place. SAM52M will not start if the key is not found.  
In addition, SAM52M will check for the key at various times during an edit/polling  
session. If the key is loose, or has been removed, the program will shut down.  
Note: US Robotics SportsterModems are recommended for remote connections (for both  
PC and ECR sites).  
Software  
Verify that register software and SAM52M versions are compatible. Due to changes in  
program structures between various register versions, incompatibility issues may arise.  
Samsung ER 5200M Series  
The register port must be set for PC communication. (See Service Mode RS232C port  
programming.)  
A clerk must be signed on.  
Verify that the port settings at the ER-5200M are all default (9600 BAUD, NO PARITY,  
8 DATA BITS, 1 STOP BIT) and that SAM52M is set the same.  
SAM52M Software  
Create a new store by selecting Create New from the Stores menu. See "Creating a  
New Store" on page 10.  
Set the correct Communication Port and BAUD rate. Be sure that the BAUD rate is  
identical to that set in the register port.  
Only enter a phone number here if you are using a modem to poll data.  
If your PC is using any Microsoft Windowsoperating systems or any software  
application that has a communications-port configured, (for example a modem,  
mouse or other device) you may have to check on these settings to make sure there is  
not a conflict on the same communications port.  
Enter information in the Modem Initial String field only if you have a modem that  
needs to be properly configured to communicate.  
Verify that store files are uploaded in SAM52M. You must Receive (Upload)  
information from the ECR. Refer to "Receive Programs from ECR (Upload)" on page  
40.  
If problems persist, try rebooting the PC.  
If you have trouble loading a program from SAM52M to a register, be sure the register  
memory allocation is set large enough for each file.  
SAM52 User's Manual v2.3  
Appendices 73  
Cabling Diagrams  
You can configure cables yourself with the diagram provided here, or you can order the appropriate cables  
from CRS Parts at 1-800-333-4949.  
Direct Connection  
Part # 522035  
Part # 522038  
Samsung  
DB-9M  
PC  
Samsung  
DB-9M  
PC  
DB-9F  
1DCD  
2RXD  
3TXD  
4DTR  
5GND  
6DSR  
7RTS  
8CTS  
9RI  
DB-25F  
1ChGND  
2TXD  
DCD1  
RXD2  
TXD3  
DTR4  
GND5  
DSR6  
RTS7  
CTS8  
VCC9  
DCD1  
RXD2  
TXD3  
DTR4  
GND5  
DSR6  
RTS7  
CTS8  
VCC9  
3RXD  
4RTS  
5CTS  
6DSR  
7GND  
8DCD  
20DTR  
Modem Connection  
Part # 522034  
Samsung  
DB-9M  
MODEM  
DB-25M  
PC  
Modem  
DB-25M  
DCD1  
RXD2  
TXD3  
DTR4  
GND5  
DSR6  
RTS7  
CTS8  
VCC9  
1ChGND  
2TXD  
DCD  
RXD  
TXD  
DTR  
GND  
DSR  
RTS  
CTS  
VCC  
1ChGND  
2TXD  
3RXD  
4RTS  
3RXD  
4RTS  
5CTS  
5CTS  
6DSR  
7GND  
8DCD  
20DTR  
6DSR  
7GND  
8DCD  
20DTR  
74 Appendices  
SAM52 User's Manual v2.3  
Manual Revision Record  
Edition  
V2.2  
Date published  
1/28/2008  
Revision contents  
V2.3  
3/17/2008  
Updated to reflect software version 2.2.5  
SAM52 User's Manual v2.3  
Manual Revision Record 75  

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