43-941.fm Page 1 Friday, January 28, 2000 10:34 AM
Cat. No. 43-941
OWNER’S MANUAL
Please read before using this equipment.
CID-941
4-Line Display Caller ID
with Call Waiting
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FEATURES
Your RadioShack CID-941 4-Line Display Caller ID
gives you access to the latest in telephone technolo-
gy. It displays the current date/time and caller infor-
mation as provided by your local phone company to
Caller ID service subscribers. (The date and time are
set with your first incoming Caller ID call.)
If you subscribe to Call Waiting and Caller ID servic-
es, the CID-941 also shows you information about an
incoming call when you are on the phone — even if
someone is using an extension on the same line.
The CID-941 includes these features:
Caller ID Memory — stores and displays up to 81 in-
coming phone numbers, or up to 81 incoming names
and phone numbers (actual capacity depends on the
information sent).
Call Waiting — displays information about an incom-
ing call when you are on the phone.
Total Call Count — lets you know how many calls
are stored in memory.
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Caller ID Memory Dialing — lets you select a stored
phone number from Caller ID memory, then dial it
with the touch of a button.
New Call Indicator — flashes to let you know one or
more new calls have been received since you last re-
viewed the stored calls.
Dual Display — large 4-line liquid crystal display
shows information on the active call and Call Waiting
at the same time, including the time the call came in.
Review Buttons — lets you scroll through all call
records in Caller ID memory.
Note: Your system requires two AA batteries (not
supplied) to protect its memory.
Your system is ETL listed to UL standards and meets
all applicable FCC standards.
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Important Information:
• To use the system’s Caller ID, and Call Waiting
features you must be in an area where those
services are available from your phone com-
pany, and you must subscribe to those services.
• Where Caller ID is offered, one or more of the
following options are generally available:
— caller’s number only
— caller’s name only
— caller’s name and number
For your CID-941’s Caller ID memory dial fea-
ture to operate, you must receive the caller’s
number.
Read This Before Installation
Your CID-941 conforms to federal regulations, and
you can connect it to most telephone lines. However,
each device that you connect to the phone line draws
power from the phone line. We refer to this power
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draw as the device’s ringer equivalence number, or
REN. The REN is on the bottom of your system.
If you are using more than one phone or other device
on the line, add up all the RENs. If the total is more
than five (or three in rural areas), your phone might
not ring. If ringer operation is impaired, remove a de-
vice from the line.
FCC Statement
Your CID-941 complies with Part 68 of FCC Rules.
You must, upon request, provide the FCC registra-
tion number and the REN to your telephone compa-
ny. Both numbers are on the bottom of the CID-941.
Note: You must not connect your system to:
• coin-operated systems
• party-line systems
• most electronic key telephone systems
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CONTENTS
Preparation ........................................................... 9
Installing Batteries .......................................... 9
Making the Connections ............................... 11
Connecting an AC Adapter .................... 11
Resetting the CID-941 ........................... 12
Connecting to the Phone Line ............... 13
Connecting to a Single-Line Phone ....... 14
Using the Master/Secondary Switch ...... 15
Connecting to a Two-Line Phone .......... 16
Connecting an Answering Machine ....... 17
Mounting the System .................................... 18
Mounting on a Wall ................................ 18
Setting the Display Language ....................... 19
Adjusting the Display Contrast ...................... 20
Operation ............................................................ 22
Receiving and Storing Calls .......................... 22
Call Waiting with Dual Display ...................... 24
Reviewing Call Records .................................... 26
Displayed Call Information ............................ 27
Dialing Numbers from Call Records ............. 31
Different Area Code ............................... 31
Same Area Code ................................... 32
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Deleting Call Records ................................... 33
Troubleshooting ................................................. 34
Care ..................................................................... 36
The FCC Wants You to Know ....................... 37
Lightning ....................................................... 38
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PREPARATION
INSTALLING BATTERIES
Your CID-941 requires 2 AA batteries (not supplied)
to protect the system’s memory during a power fail-
ure. For the best performance and longest life, we
recommend RadioShack alkaline batteries.
Cautions:
• Use only fresh batteries of the required size and
recommended type.
• Do not mix old and new batteries, different types
of batteries (standard, alkaline, or rechargeable),
or rechargeable batteries of different capacities.
Note: When replacing the batteries, if you do not in-
stall the new batteries within one minute after remov-
ing the old ones, you will lose all information stored in
the CID-941.
Follow these steps to install batteries.
1. If you are replacing the batteries, disconnect the
CID-941 from the telephone line.
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2. Insert a flat blade screwdriver into the slot next to
the battery compartment cover and gently pry it
up until the cover pops off.
3. Place the batteries in the compartment as indi-
cated by the polarity symbols (+ and –) marked
inside.
4. Replace the cover. If you replaced the batteries,
reconnect the telephone line.
When
appears replace the batteries.
Warning: Dispose of old batteries promptly and
properly. Do not burn or bury them.
Caution: If you do not plan to use the CID-941 with
batteries for a month or longer, remove the batteries.
Batteries can leak chemicals that can destroy elec-
tronic parts.
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MAKING THE CONNECTIONS
Connecting an AC Adapter
To increase the battery life, you can power the CID-
941 using a 9V, 200 mA AC adapter and a size M
Adaptaplug adapter (neither supplied). Both are
available at your local RadioShack store.
Cautions:
You must use a Class 2 power source
listed to UL 1310 that supplies 9V DC
!
and delivers at least 200 mA. Its cen-
ter tip must be set to negative and its plug must
fit the CID-941's 200mA DC 9V jack. Using an
adapter that does not meet these specifications
could damage the CID-941 or the adapter.
• Always connect the AC adapter to the CID-941
before you connect it to AC power. When you
finish, disconnect the adapter from AC power
before you disconnect it from the CID-941.
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Follow these steps to use an AC adapter (not sup-
plied.)
1. Insert the Adaptaplug into the socket on your AC
adapter’s cord.
2. Insert the barrel plug into the CID-941’s 200mA
DC 9V jack.
3. Plug the other end of the AC adapter into a stan-
dard AC outlet.
Resetting the CID-941
Before you use the CID-941 for the first time, use a
straightened paper clip to press RESET. About three
seconds later, 12:00AMappears.
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Caution: Resetting the CID-941 also clears all stored
call information.
Note: If the CID-941 does not work after you reset it,
replace the batteries (see “Installing Batteries” on
Page 9). Then press RESET again.
Connecting to the Phone Line
The CID-941 connects to a modular telephone line
jack and your telephone. If your telephone wiring
does not have a modular wall jack, you can update
the wiring yourself using jacks and adapters available
at your local RadioShack store, or have the tele-
phone company update the wiring for you.
Notes:
• The USOC number of the jack to be installed is
RJ11C (for a single-line phone) or RJ14C (for a
two-line phone).
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• You can connect up to four CID-941s to the
same phone line (see “Using the Master/Sec-
ondary Switch” on Page 15). For proper Call
Waiting operation, do not connect more than four
CID-941s, or a CID-941 and another Caller ID
module with Call Waiting, to the same phone
line. You can connect other Caller ID systems
without the Call Waiting function to the same
phone line.
Connecting to a Single-Line Phone
1. Unplug your telephone’s modular cord from the
wall jack, and plug it into the CID-941’s PHONE
jack.
2. Plug one end of the supplied modular cord into
the CID-941’s TEL LINE jack.
3. Plug the other end of the cord into the wall jack.
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Using the Master/Secondary Switch
The CID-941’s M/S (master/secondary) switch lets
you easily connect up to four CID-941 Caller ID mod-
ules to the same phone line, so you can receive Call-
er ID and Call Waiting information at more than one
phone on that line. Simply set M/S on one of the CID-
941’s to M, and set it to S on all (up to three) others.
Notes:
• If you connect only one CID-941 to a phone line,
set its M/S switch to M.
• If M/S on more than one (or none) of the CID-
941’s is set to M, incoming calls might be discon-
nected.
• You can also connect other Caller ID modules
that do not have the Call Waiting function to the
same phone line as your CID-941’s, as long as
the total number of Caller ID modules connected
to the line does not exceed four.
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• If you connect another type of Caller ID module
that has Call Waiting (other than a CID-941) to
the same phone line as your CID-941’s, the Call
Waiting signal can be garbled or not received.
Connecting to a Two-Line Phone
To record information about calls received on a two-
line phone, you need two CID-941’s and an optional
triplex adapter (available at your local RadioShack
store). Each system only records information about
calls received on the line to which it is connected.
Follow these steps to connect two systems to a two-
line phone.
1. Unplug your telephone’s modular cord from the
wall jack and plug it into L1+L2 on the triplex
adapter.
2. Plug the triplex adapter into the wall jack.
3. Plug one end of the supplied modular cord into
the TEL LINE jack on one of the systems.
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4. Plug the other end of the cord into L1 or L2
5. Repeat Steps 3 and 4 to connect another CID-
941 to the jack (L1 and L2) on the triplex
adapter.
6. Slide the M-S switch (located on the back of CID-
941) on both units to M.
Connecting an Answering Machine
1. Unplug the answering machine’s modular cord
from its line jack, then plug the cord into the CID-
941’s TEL LINE jack.
2. Plug one end of the supplied modular cord into
the CID-941’s PHONE jack, then plug the other
end of the cord into the answering machine’s
line jack.
3. Set the answering machine to answer calls after
at least two rings. This gives the CID-941 time to
record the caller information that the phone com-
pany sends between the first and second rings.
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MOUNTING THE SYSTEM
You can set the CID-941 flat on a desk, shelf, table or
set it at an angle by pulling out the leg located on the
bottom of the CID-941.
Mounting on a Wall
To mount the CID-941 on a wall, you need two
screws (not supplied) with heads that fit into the key-
hole slots on the bottom of the CID-941.
1. Mark the mounting screw locations on the wall
with the keyhole slots on the bottom of the CID.
2. Drill a hole in the wall at each marked location.
3. Insert a screw into each hole, letting the head
1
8
extend / inch from the wall.
4. Connect the CID-941 (see “Making the Connec-
tions” on Page 11). Align the keyhole slots on the
back of the CID-941 with the screw heads and
slide the system down over the screw heads.
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5. Align the keyhole slots on the back of the CID-
941 with the screw heads and slide the system
down over the screw heads.
SETTING THE DISPLAY
LANGUAGE
The CID-941 is preset
CALLER ID
RadioShack
CALL WAITING
to display messages in
English, but you can
set the system to dis-
play messages in En-
glish or Spanish.
REVIEW
CALL BACK
DIAL 10
DELETE
FLASH
DIAL
7
1+DIAL
Notes:
• You must connect the system to a telephone line
before setting the display language.
• Hold down REVIEW
when changing languages.
for at least six seconds
ꢀ
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To display text in Spanish, repeatedly press REVIEW
or
until NO CALL or XX CALLS appears.
ꢀ
ꢁ
Then hold down REVIEW
XX LLAMADAS appears. The CID-941 is set to
until NOLLAMADAor
ꢀ
Spanish.To reset the system to English, repeatedly
press REVIEW
or
ꢀ ꢁ
until NOLLAMADAor XX
LLAMADAS appears. Then hold down REVIEW
until NOCALLor XXCALLSappears. The CID-941
ꢀ
is set to English.
ADJUSTING THE DISPLAY
CONTRAST
1. Press REVIEW
. The system
and REVIEW ꢁ
ꢀ
shows the total number of stored calls. If there
are no stored calls, NO CALLappears.
2. Hold down REVIEW
for about 5 seconds.
ꢁ
CONTRAST: XX appears (XX is a number
between 00and 15).
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3. Repeatedly press REVIEW
to increase the
ꢀ
contrast up to 15 or REVIEW
down to 00.
to decrease
ꢁ
Note: If CONTRAST level number disappears be-
fore you press REVIEW or repeat Steps 1–3.
ꢀ ꢁ
4. Press DELETE to store the setting.
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OPERATION
RECEIVING AND STORING
CALLS
Caller ID is a service provided by your telephone
company. When you subscribe to this service, the
telephone company sends the caller’s telephone
number (and name, if available) and the call’s date
and time between the first and second rings. The sys-
tem receives and displays this information for each
call and updates the display with the current date and
time. The display also shows if caller information is
not available or if the number is blocked by the send-
er.
Your CID-941 saves up to 81 call records (the most
recent is 01), then replaces the oldest call with each
new one.
When a new or repeat call from the same number
comes in, NEW CALL and the red indicator flash,
and the latest call information appear. After
about 6 seconds, the call information is replaced by
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the time display, but the red indicator flashes until
you review the call records.
Note: If you have a phone that has a hold feature, we
do not recommend using hold for very long. The Call-
er ID information sent by the phone company might
disconnect a caller on hold if a new call comes in.
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CALL WAITING WITH DUAL
DISPLAY
CALLER ID
CALL WAITING
RadioShack
REVIEW
CALL BACK
DIAL 10
DELETE
FLASH
DIAL 7
1+DIAL
If you are using the telephone and you subscribe to
Call Waiting service and a new call comes in, the
system will show the new call information and
appears. The new caller name and number, if avail-
able, appears on the second and third line and WAIT
flashes. The information for the first caller and
al-
ways appear on the first line.
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Press FLASH to switch to the new call. The first call-
er’s information moves to the second and third rows
and WAITflashes.
Press FLASH again to switch between the callers.
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REVIEWING CALL RECORDS
To see how many calls are stored, press REVIEW
ꢀ
or ꢁ while the time displays. XX CALLS appears
on the display.
To view the call records, repeatedly press REVIEW
ꢁ to move back through the calls or REVIEW ꢀ to
move forward through them.
Notes:
• Iafppneoarscawllheinnfyoormu aptrieosns RisEVsIEtoWreꢀd, NorOꢁCA. LL
• If you do not press any key within 30 seconds,
the system automatically returns to the time dis-
play.
• If a stored phone number is more than 12 digits
(a call from another country, for example), the
balance information begins scrolling automati-
cally after 3 seconds.
• After you review all calls, END OF LIST
appears. Press REVIEW ꢀ to view the calls
again.
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DISPLAYED CALL INFORMATION
The CID-941 displays the following information:
Display
Description
XX
Appears when you are
viewing a new call
record or have an
incoming call (if you
subscribe to Call Wait-
ing).
PRIVATENAME
NOMBREPRIVADO
The caller blocked the
name.
PRIVATENUMBER
NUMEROPRIVADO
The caller blocked the
number.
ENDOFLIST
FINDELALISTA
Appears when you
reach the end of stored
call records.
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Display
Description
UNKNOWNNAME
NBRDESCONOCIDO
The caller is not within a
Caller ID service area
that provides either the
name or number.
UNKNOWNNUMBER
NO.DESCONOCIDO
The number is not within
a Caller ID service area
that provides the num-
ber.
ERROR
ERROR
There is an error in the
Caller ID information
transmission. Occa-
sional errors are normal.
There are no call
records in the system’s
memory.
NOCALL
NOLLAMADA
The call was forwarded
from a number set to
forward all calls.
CALL-Fd
CFd
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Display
Description
The call was forwarded
from a number set to
forward a call if the line
is busy.
CALL-FdBUSY
CFdOCUPADO
The call is long distance.
LDC
LDC
Appears when you
receive repeat calls from
the same phone num-
ber. Xis the number of
calls received from that
number.
xX
xX
A message is waiting.
MESSAGES
MENSAJES
Indicates the phone is
off-hook.
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Display
Description
Appears when you have
a call on Call Waiting.
The name and number
of the caller also appear,
if available.
WAIT
ESPERA
Shows the number of
new calls.
XX NEW CALL
XX NUEVO
Shows the total number
of calls.
XXCALLS
XXLLAMADAS
If your Caller ID receives
only the caller’s name or
only the caller’s number,
dashes appear in place
of the missing informa-
tion.
--------------
--------------
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DIALING NUMBERS FROM CALL
RECORDS
Tcaolldrieacloardtemleepmhoornye, pnruemssbeRrEsVtIoErWedꢀin tohreꢁCallteor rIeD-
view the desired call record. Lift the handset and con-
firm a dial tone. Press CALL BACK (DIAL 7, DIAL 10,
or 1+DIAL depending on the area code) to dial the
telephone number.
Different Area Code
To call back a number received by the CID-941 that
has a different area code (for example, the number
received by the system is “8175551212” and your
area code is “818”):
• Press 1+DIAL to dial 1 + 10 digits received
(18175551212).
• Press DIAL10 to dial the 10 digits received
(8175551212).
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Same Area Code
To call back a number received by the CID-941 that
has the same area code (for example, the number re-
ceived by the system is “8175551212” and your area
code is “817”):
• Press DIAL 7 to dial 7 digits without the area
code (5551212).
• Press 817 on your phone, then press DIAL 7 on
the CID-941 to dial the 10 digits received
(8175551212).
• Press 1 on your phone, then press DIAL 7 on The
CID-941 to dial 1 + 7 digits without the area code
(15551212).
• Press 1817 on your phone, then press DIAL 7 on
the CID-941 to dial the 1 + 10 digits received
(18175551212).
Note: The system cannot dial a number if the Caller
ID record is name only.
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DELETING CALL RECORDS
You can delete individual call records or all call
records stored in the system.
To delete a single record, press REVIEW ꢀ or
ꢁuntil the Caller ID record you want to delete dis-
plays, then press DELETE twice. The system deletes
that record and automatically renumbers the remain-
ing call records.
To delete all call records, press REVIEW ꢀ orꢁ.
The system displays the number of stored call
records, XXCALLS. Hold down DELETE for about 6
seconds until you see NOCALL. All records are de-
leted.
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TROUBLESHOOTING
if your CID-941 is not working as it should, these sug-
gestions might help eliminate the problem.
Problem
Suggestion
Frequently displays: Minor electrical distur-
ERROR
ERROR
bances can affect the
Caller ID information, but
if errors frequently occur,
contact your local tele-
phone company for assis-
tance with the phone line
or your local RadioShack
store for assistance with
the Caller ID system.
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Problem
Suggestion
Call Waiting does
not work.
If you have multiple sys-
tems connected to the
same line, check to see
that the M/S switch is set
correctly on each system
(see “Using the Master/
Secondary Switch” on
Page 15).
You receive a call,
but do not receive
any Caller ID infor-
mation.
You answered the call
before the CID-941
received the caller infor-
mation. Wait until the sec-
ond ring before answering
a call.
If the system displays a message that you do not un-
derstand, see “Displayed Call Information” on
Page 27.
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CARE
To enjoy your RadioShack CID-941 4-Line Display
Caller ID for a long time:
• Keep the CID-941 dry. If it gets wet, wipe it dry
immediately.
• Use and store the CID-941 only in normal tem-
perature environments.
• Handle the CID-941 gently and carefully. Don’t
drop it.
• Keep the CID-941 away from dust and dirt.
• Wipe the CID-941 with a damp cloth occasion-
ally to keep it looking new.
Modifying or tampering with the CID-941’s internal
components can cause a malfunction and invalidate
its warranty. If your CID-941 is not performing as it
should, take it to your local RadioShack store for as-
sistance. If the trouble is affecting the telephone
lines, the phone company can ask you to disconnect
your CID-941 until you have resolved the problem.
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THE FCC WANTS YOU TO KNOW
In the unlikely event that your CID-941 causes prob-
lems on the phone line, the phone company can dis-
connect your service. The phone company attempts
to notify you in advance. If advance notice is not
practical, the phone company notifies you of your
right to file a complaint with the FCC.
Also, the telephone company can make changes to
its lines, equipment, operations, or procedures that
could affect the operation of this device. The tele-
phone company notifies you of these changes in ad-
vance so you can take the necessary steps to
prevent interruption of your telephone service.
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LIGHTNING
Your telephone has built-in protection circuits to re-
duce the risk of damage from surges in phone line or
power line current. These protection circuits meet or
exceed FCC requirements. However, lightning strik-
ing the phone line can damage your telephone.
Lightning damage is not common. However, if you
live in and area that has severe electrical storms, we
suggest that you unplug your system during storms
to reduce the possibility of damage.
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Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing de-
fects in material and workmanship under normal use for one (1) year
from the date of purchase from RadioShack company-owned stores
and authorized RadioShack franchisees and dealers. EXCEPT AS
PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WAR-
RANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE
OF MERCHANTABILITY AND FITNESS FOR
A
PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF
THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN.
EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO
LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY
OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABIL-
ITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY
USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT
LIMITED TO, ANY DAMAGES RESULTING FROM INCONVE-
NIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR
PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSE-
QUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN AD-
VISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied war-
ranty lasts or the exclusion or limitation of incidental or consequen-
tial damages, so the above limitations or exclusions may not apply to
you.
In the event of a product defect during the warranty period, take the
product and the RadioShack sales receipt as proof of purchase date
to any RadioShack store. RadioShack will, at its option, unless oth-
erwise provided by law: (a) correct the defect by product repair with-
out charge for parts and labor; (b) replace the product with one of
the same or similar design; or (c) refund the purchase price. All re-
placed parts and products, and products on which a
(Continued)
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(Continued) refund is made, become the property of RadioShack. New
or reconditioned parts and products may be used in the performance of
warranty service. Repaired or replaced parts and products are war-
ranted for the remainder of the original warranty period. You will be
charged for repair or replacement of the product made after the expira-
tion of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attrib-
utable to acts of God, abuse, accident, misuse, improper or abnormal
usage, failure to follow instructions, improper installation or mainte-
nance, alteration, lightning or other incidence of excess voltage or cur-
rent; (b) any repairs other than those provided by a RadioShack
Authorized Service Facility; (c) consumables such as fuses or batter-
ies; (d) cosmetic damage; (e) transportation, shipping or insurance
costs; or (f) costs of product removal, installation, set-up service adjust-
ment or reinstallation.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
RadioShack Customer Relations, 200 Taylor Street, 6th Floor,
Fort Worth, TX 76102
We Service What We Sell
12/99
ZIM1397000
01A00
Printed in China
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