Panamax MAX M5300 EX User Manual

MAX® 5300-EX Owner’s Guide  
LEVEL 4 EMI/RFI Noise Filtration with Isolation Between Outlet Banks:  
Your audio/video components are constantly  
being bombarded by electromagnetic interfer-  
ence (EMI) and radio frequency interference  
(RFI) through their power cords. This contam-  
inated power can affect audio/video equipment  
and will degrade the overall performance of  
your entire system. Common symptoms of  
contaminated power include pops, hisses,  
hums and visual artifacts.  
The MAX 5300-EX is designed to filter this  
noise, supply clean power to your system and  
provide noise isolation between the outlet so  
that any noise created by an A/V component  
can not contaminate the power going to equip-  
ment plugged into the other outlet banks.  
Model: M5300-EX  
M5300-EX  
TS  
VOL  
G
IN  
IR  
W
3
K
N
A
B
2
K
N
A
B
K
R
TE  
O
K 1  
ME  
LIG  
N
BA  
N
O
N
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Theater Power Conditioner  
Home  
N
O
TS  
H
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AY  
W
AL  
TION  
TRA  
FIL  
POWER AND  
Key Features  
Sequential Startup/Shutdown:  
The MAX® 5300-EX voltage sense trigger input  
uses a standard 3.5mm (1/8") mini-plug jack.  
This jack has an electrically isolated switch built  
in. If nothing is inserted into the input jack, the  
voltage sense is bypassed and the Power  
Button on the front panel has sole control of the  
startup/shutdown sequence. If a plug is insert-  
ed into the input jack, the front panel switch is  
bypassed and the voltage sense becomes the  
startup/shutdown trigger. IMPORTANT, Please  
Note: The unit needs to be plugged in, and in  
the powered OFF state before inserting the DC  
input trigger mini-plug.  
• When subjected to a 6,000V (open circuit  
voltage) / 500A (short circuit current) surge,  
the MAX® 5300-EX limits its voltage output to  
less than 330V peak, UL’s best rating. The  
MAX® 5300-EX will withstand, without dam-  
age, 20,000A surges, far exceeding the UL  
requirement of only 3000 Ampere surges.  
Cable TV (Including HDTV) – TV tuners oper-  
ate at approximately 10 millivolts (0.01 V) and  
utilize the frequency spectrum up to 950 MHz.  
The clamping level of the MAX® 5300-EX's  
cable TV protection circuitry is 1400 millivolts  
(1.4 volts). That's less than 1 volt above nor-  
mal operating levels. The circuitry is also  
shielded to prevent interference.  
Complex audio/video systems may be suscep-  
tible to voltage transients generated internally  
at start-up/shutdown if all of the equipment is  
powered on or off at the same time. This can  
cause speaker “thumps” which are not only  
annoying but can also damage the speakers.  
The MAX® 5300-EX is designed to eliminate  
these transients by providing a “start-up” delay  
for the High-Current outlets and a “shutdown”  
delay for the Switched Outlet Bank. This allows  
the components plugged into the Switched  
Outlet Bank to power-up and stabilize before  
any amplifiers and powered sub-woofers are  
turned on. This sequence is reversed during  
shutdown. The amplifiers and powered sub-  
woofers turn off, their power supplies drain,  
and then the equipment plugged into the  
Switched Outlet Bank is turned off.  
• If the magnitude of the surge is greater than  
the capacity of the surge protection compo-  
nents, the MAX® 5300-EX's Protect or  
Disconnect‘ Circuitry will disconnect your  
equipment in order to protect it. The MAX®  
5300-EX will need to be repaired or replaced by  
Panamax if this occurs.  
Satellite TV - Satellite dish LNB's can require  
up to 24 volts to operate and utilize the fre-  
quency range of 950 MHz to 2.2 GHz. The  
clamping level of the MAX® 5300-EX's satellite  
protection circuitry is 25 volts - just 1 volt  
above the maximum operating voltage. The  
circuitry is also shielded to prevent interfer-  
ence.  
Automatic Over & Under Voltage Protection:  
Panamax’s patent pending power monitoring  
circuitry constantly monitors the AC line volt-  
age for unsafe voltage conditions such as pro-  
longed over-voltages and under-voltages  
(brownouts). These unsafe conditions pose a  
very dangerous threat to all electronic equip-  
ment within the home. If the MAX® 5300-EX  
senses an unsafe power condition, it will auto-  
matically disconnect your equipment from the  
power to protect equipment from damage.  
Once the voltage returns to a safe level, the  
MAX® 5300-EX will automatically reconnect  
the power.  
Application Specific Coaxial Signal Line  
Protection:  
Panamax's exclusive SignalPerfect™ Technolo-  
gy provides application specific protection for  
your satellite and cable TV equipment. Two  
lines of protection are provided for each type.  
The satellite connection is for a coaxial cable  
connected to a DBS (single or dual LNB) satel-  
lite dish. The antenna connection is for a non-  
amplified off-air antenna or cable TV line.  
Telephone Line Protection:  
Digital video recorders and satellite TV  
receivers require a telephone line connection  
for TV show scheduling and/or Pay-Per-View  
services. The MAX® 5300-EX also provides  
surge protection for this line. One pair of RJ-  
11 telephone jacks is provided for this. The cir-  
cuitry utilizes auto-resetting PTCRs and solid-  
state SIDACtors“ for reliability and unsur-  
passed protection. The clamping level of the  
MAX 5300-EX's telephone protector is 260  
volts. This will allow typical ring voltage (90-  
130VAC) and operating battery voltage (-48DC)  
to pass through the circuit and still protect the  
modem in your satellite receiver from damage.  
Voltage Sense Trigger:  
This feature provides an ON/OFF trigger for the  
MAX® 5300-EX using a Direct Current voltage  
signal. Many components such as pre-ampli-  
fiers and receivers have a DC trigger built in,  
and will transmit a constant power signal when  
turned on and in use. The presence of this  
power signal will turn on the MAX® 5300-EX’s  
switched outlets. When the source component  
is turned off, the voltage trigger signal is also  
turned off and the MAX ® 5300-EX’s shutdown  
sequence is initiated. An AC Adapter of the  
appropriate voltage, plugged into a switched  
outlet, may also be used if a DC trigger is not  
built in.  
The protection circuitry has been optimized for  
each application and is not interchangeable.  
The jacks are not labeled In and Out. The cir-  
cuitry is bidirectional in both signal transmis-  
sion and protection capabilities, making it com-  
patible with the latest digital cable and satellite  
technologies.  
Protect or Disconnect AC Surge Protection:  
When the MAX® 5300-EX is subjected to a  
high voltage surge, its voltage output is limited  
to a safe level and the high levels of surge cur-  
rent are diverted away from the connected  
equipment.  
INS0786E Rev A 5/05  
M5300-EX Specifications  
AC Power  
Telephone Circuit  
Line Voltage:..............................................................................120V, 60Hz  
Total Current Capacity:.........................................................................15 A  
UL1449 Suppression Rating:..............................................................330V  
Protection Modes:.................................................................L-N, L-G, N-G  
Initial Clamping Level:.........................................................................200V  
Energy Dissipation:..................................................................1815 Joules  
Peak Impulse Current:............................................................73,000 Amps  
Catastrophic Surge Circuit:....................................................................Yes  
Thermal Fusing:.....................................................................................Yes  
Over-voltage shutoff:........................................................142 VAC 5 VAC  
Under-voltage shutoff:........................................................90 VAC 3VAC  
EMI/RFI Noise Filtration  
Fuseless/Auto-resetting:........................................................................Yes  
Clamping Level:..................................................................................260V  
Capacitance:.........................................................................30pf (approx.)  
Suppression Modes:...............................................Metallic & Longitudinal  
Jacks:................................................................................................RJ-11  
Wires Protected:.............................................................2-Wire, Pins 4 & 5  
Satellite TV Circuit  
Bidirectional:.........................................................................................Yes  
Shielded:...............................................................................................Yes  
Clamping Level:....................................................................................25V  
Attenuation:.................................................< 1db from 950MHz -2.05GHz  
< 2.4db @ 2.2GHz  
Banks 1 & 2:........................................................90 db, 100 KHz – 2 MHz  
Bank 3, High Current Outlets:..............................60 db, 100 KHz – 2 MHz  
Connections:..........................................................Female “F”, Gold Plated  
DC Trigger Input  
Cable TV Circuit  
Jacks:....................................................................3.5mm (1/8”) mini-plug  
Voltage and Polarity:.............................................3 - 24V DC, bidirectional  
Current Requirement:........................................4.6 mA @3V, 58 mA @24V  
Bidirectional:.........................................................................................Yes  
Shielded:...............................................................................................Yes  
Clamping Level:...................................................................................1.4V  
Attenuation:.................................................................< 1db up to 950MHz  
Connections:..........................................................Female “F”, Gold Plated  
LAN Circuit  
Clamping Level:..............................................................................8V 2V  
Jacks:................................................................................................RJ-45  
Wires Protected:...................................................4-Wires, Pins 1, 2, 3 & 6  
Specifications are subject to changes due to product upgrades and improvements.  
Contacting Panamax  
Contents  
Two coaxial cables  
Panamax  
1690 Corporate Circle  
Petaluma, CA 94954  
Phone - 707-283-5900 or 800-472-5555  
Fax - 707-283-5901  
One telephone patch cord  
Rack mount bracket kit  
Customer Relations  
7:30 AM – 4:30 PM, M-F  
Power Cord  
Product warranty (see back panel)  
© 2005 Panamax. Panamax, MAX and the Panamax logo are registered US trademarks of Panamax. Protect or Disconnect and SignalPerfect are trademarks of Panamax.  
SIDACtor is a registered US trademark of Teccor Electronics, Inc.  
Panamax Power Conditioner Limited Product Warranty  
Panamax warrants to the purchaser of this  
Panamax audio/video component style power  
conditioner, for a period of three (3) years from  
the date of purchase, that the unit shall be free  
of defects in design, material or workmanship,  
and Panamax will repair or replace any defec-  
tive unit. For product replacement see "NOTIFI-  
CATION" below.  
nents. Due to the nature of electricity and  
surges, a single protector may not be able to  
completely protect complex installations. In  
those cases, a systemic approach using multi-  
ple protectors must be employed. Systemic  
protection requires professional design. AC  
power, satellite cables, CATV cables, tele-  
phone/network lines or any other signal lines  
entering the system that do not pass through  
this surge protector may render the Panamax  
Connected Equipment Protection Policy null  
and void. For additional information on how to  
protect your system, please contact Panamax  
before connecting your equipment to the surge  
protector.  
installations. For a list of Authorized Panamax  
Internet Dealers go to www.panamax.com  
WARNING NOTICE  
More detailed information is available at  
Panamax products purchased through the  
Internet do not carry a valid Product Warranty  
or Connected Equipment Protection Policy  
unless purchased from an Authorized Panamax  
Internet Dealer and the original factory serial  
numbers are intact (they must not have been  
removed, defaced or replaced in any way).  
Authorized Panamax Internet Dealers have suf-  
ficient expertise to insure warranty compliant  
If you have any questions regarding these  
requirements, please contact Panamax  
Customer Relations  
CAUTION  
Audio/Video, computer and/or telephone sys-  
tem installations can be very complex systems,  
which consist of many interconnected compo-  
Panamax Power Conditioner Limited Connected Equipment Protection Warranty  
Valid only in the United States and Canada.  
It is the policy of Panamax that it will, at its  
election, either replace, pay to replace at fair  
market value, or pay to repair, up to the dollar  
amount specified below, equipment that is  
damaged by an AC power, cable, telephone, or  
lightning surge while connected to a properly  
installed Panamax power conditioner.  
Panamax must determine that the power condi-  
tioner shows signs of surge damage or is oper-  
ating outside of design specifications, relative  
to its surge protection capability, and under all  
of the circumstances failed to protect your con-  
nected equipment.  
3. NOTIFICATION: You must notify Panamax  
within ten days of any event precipitating a  
request for product replacement or payment for  
connected equipment damage. A return mer-  
chandise authorization (RMA) number must  
first be obtained from the Panamax Customer  
Relations Department at www.panamax.com/  
support ** before returning the protector to  
Panamax. At this time, you must notify  
Panamax if you believe you have a claim for  
damaged connected equipment.  
Panamax reserves the right to inspect the dam-  
aged connected equipment, parts, or circuit  
boards. Please note that you are responsible  
for any and all charges related to shipping the  
damaged equipment to Panamax. Panamax  
also reserves the right to inspect the cus-  
tomer’s facility. Damaged equipment deemed  
uneconomical to repair must remain available  
for inspection by Panamax until the claim is  
finalized.  
or controversy between you and Panamax. The  
arbitration shall be held in any mutually agreed  
upon location in person, by telephone, or  
online. Any decision rendered in such arbitra-  
tion proceedings will be final and binding on  
each of the parties, and judgment may be  
entered thereon in a court of competent juris-  
diction. The arbitrator shall not award either  
party special, exemplary, consequential, puni-  
tive, incidental or indirect damages, or attor-  
ney's fees. The parties will share the costs of  
arbitration (including the arbitrator's fees, if  
any) in the proportion that the final award bears  
to the amount of the initial claim.  
Once you obtain an RMA number, please mark  
the number on the bottom of the unit and pack  
it in a shipping carton/box with enough packing  
material to protect it during transit. The RMA  
number must also be clearly marked on the  
outside of the carton. Ship the unit to  
Panamax. Please note that you are responsible  
for any and all charges related to shipping the  
unit to Panamax.  
5. REQUEST PAYMENTS: Once Panamax has  
determined that you are entitled to compensa-  
tion, Panamax will, at its election, either pay  
you the present fair market value of the dam-  
aged equipment, or pay for the cost of the  
repair, or send you replacement equipment, or  
pay the equivalence of replacement equipment.  
M4300-EX: $5,000,000  
M5300-EX: $5,000,000  
M5510-Pro: $5,000,000  
9. GENERAL: If you have any questions regard-  
ing the product warranty or the connected  
equipment protection warranty, please contact  
the Panamax Customer Relations Department  
supersedes all previous warranties. THIS IS  
THE ONLY WARRANTY PROVIDED WITH THE  
PROTECTOR AND ANY OTHER IMPLIED OR  
EXPRESSED WARRANTIES ARE NON-EXIS-  
TENT. This warranty may not be modified  
except in writing, signed by an officer of the  
Panamax Corporation.  
M4310:  
$5,000,000  
M5400-EX: $5,000,000  
ML4200:  
M4400:  
M5410:  
$5,000,000  
$5,000,000  
$5,000,000  
6. OTHER INSURANCE/WARRANTIES: This cov-  
erage is secondary to any existing manufactur-  
er's warranty, implied or expressed, or any  
insurance and/or service contract that may  
cover the loss.  
M5100-EX: $5,000,000  
M5500-EX: $5,000,000  
If connected equipment damage was indicated  
on your RMA request, Panamax will mail you a  
claim kit to be completed and returned within  
30 days. A connection diagram of your sys-  
tem will be required as part of the claim kit.  
Be sure to note its configuration before dis-  
connecting your equipment.  
THIS WARRANTY IS SUBJECT TO THE FOLLOW-  
ING CONDITIONS:  
1. ORIGINAL OWNERSHIP REQUIREMENT:  
Panamax’s connected equipment policy  
extends to the original purchaser of the  
Panamax product only and is non-transferable.  
Original purchase receipts must accompany  
any product return or claim for connected  
equipment damage.  
7. EXCLUSIONS: THE PANAMAX CONNECTED  
EQUIPMENT PROTECTION POLICY DOES NOT  
APPLY TO: THE PANAMAX CONNECTED  
EQUIPMENT PROTECTION POLICY DOES NOT  
APPLY TO: Service charges, installation costs,  
reinstallation costs; setup cost; diagnostic  
charges; periodic checkups; routine mainte-  
nance; loss of use of the product; costs or  
expenses arising out of reprogramming or loss  
of programming and/or data; shipping charges  
or fees; service calls; loss or damage occa-  
sioned by fire, theft, flood, wind, accident,  
abuse or misuse, and products subject to man-  
ufacturer's recall or similar event.  
* The use of a Panamax extension cord or equiv-  
alent (UL or CSA listed, minimum 14AWG, 3-wire  
grounded) will not invalidate the warranty  
4. DETERMINATION OF FAILURE: Panamax will  
evaluate the protector for surge damage. The  
Panamax protector must show signs of surge  
damage or must be performing outside (>10%)  
of design specifications relative to its surge  
protection capability. Opening the enclosure,  
tampering with, or modifying the unit in any  
way shall be grounds for an automatic denial of  
your request for payment. Panamax, after eval-  
uating all information provided, shall determine  
whether or not your request is eligible for pay-  
ment.  
** Forms are available on the Panamax web  
site for requesting RMAs and opening a claim  
for connected equipment damage.  
2. PROPER INSTALLATION: Panamax AC pro-  
tectors must be directly plugged into a proper-  
ly grounded 3-wire AC outlet. Extension  
cords*, non-grounded two prong adapters, or  
other non-Panamax surge products must not  
be used. Building wiring and other connections  
to protected equipment must conform to appli-  
cable codes (NEC or CEC). No other ground  
wires or ground connections may be used. All  
wires (including, e.g., AC power lines, tele-  
phone lines, signal/data lines, coaxial cable,  
antenna lead-ins) leading into the protected  
equipment must first pass through a single  
Panamax protector designed for the particular  
application. The protector and the equipment  
to be protected must be indoors in a dry loca-  
tion, and in the same building. Panamax instal-  
lation instructions and diagrams must be fol-  
lowed.  
Effective Date 06/05  
Q01L0049 Rev. A  
Product Upgrade Program  
Valid only in the United States and Canada  
If the surge protector shows no signs of AC  
power or signal line surge damage and is work-  
ing within design specifications, Panamax will  
return the unit to you with a letter explaining the  
test results and notifying you of the rejection of  
your claim. Exceptions: If a dealer or installer  
8. DISPUTE RESOLUTION: Any controversy or  
claim arising out of or relating to Panamax’s  
Connected Equipment Protection Policy, or the  
alleged breach thereof, shall be settled by arbi-  
tration administered by the American  
Arbitration Association under its Commercial  
Arbitration Rules. You may file for arbitration at  
any AAA location in the United States upon the  
payment of the applicable filing fee. The arbi-  
tration will be conducted before a single arbi-  
trator, and will be limited solely to the dispute  
If your Panamax power conditioner sacrifices  
itself while protecting your connected equip-  
ment, you have an option to upgrade to the lat-  
est technology. Please go to our web site  
Customer Relations at 800-472-5555 for  
details.  
replaces the protector for the customer,  
replacement will be returned to the dealer or  
installer; or if the protector is pre-1996  
a
a
model, it will be replaced; or, for a Canadian  
customer, the protector will be replaced.  

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