GoPro Silver CHDHY401 User Manual

USER MANUAL  
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/ Table of Contents  
/ Table of Contents  
The Basics  
6
8
Using the Mounts  
84  
87  
89  
89  
89  
Getting Started  
Camera Displays  
Camera Icons  
Frequently Asked Questions  
Customer Support  
Trademarks  
14  
18  
20  
22  
23  
25  
36  
43  
52  
56  
64  
65  
66  
72  
77  
79  
Camera Menus  
Camera Modes  
Navigating Settings Menus  
Video Mode  
Regulatory Information  
Photo Mode  
Multi-Shot Mode  
Playback Mode  
Setup Mode  
Connecting to the GoPro App  
Transferring Files to a Computer  
Protune™  
Battery  
Important Messages  
Camera Housing  
4
5
/ The Basics  
/ The Basics  
1. Camera Status Light (red)  
2. Shutter/Select Button [  
7. microSD Card Slot  
(microSD card not included)  
10. Microphone  
]
11. HERO Port  
8. Mini-USB Port  
3. Wireless Status Light (blue)  
4. Camera Status Screen  
12. Touch Display  
(supports composite A/C  
cable/ 3.5mm stereo mic  
adapter, not included)  
13. Touch Display Sleep/Wake  
Button [  
]
5. Power/Mode Button [  
]
14. Settings/Tag Button [  
15. Battery Door  
]
6. Micro HDMI Port  
(cable not included)  
9. Audio Alert  
6
7
/ Getting Started  
/ Getting Started  
CHARGING THE BATTERY  
1. Remove the camera from its housing.  
4. Charge the battery by connecting the camera to a computer or  
other USB charging adapter using the included USB cable. The  
camera status light turns on during charging and turns off when  
charging is complete.  
NOTICE: Using a wall charger other than a GoPro Wall Charger can  
damage the GoPro battery. Only use chargers marked: output 5V  
1A. If you do not know the voltage and current of your charger, use  
the included USB cable to charge the camera from your computer.  
2. Remove the camera side door and insert a microSD card (sold  
separately). The card must have a Class 10 or UHS-1 rating and  
a capacity up to 64GB. Visit gopro.com/support for the list of  
recommended SD cards.  
When charging with a computer, be sure that the computer is  
connected to a power source. If the camera status light does not  
turn on, use a different USB port.  
The included lithium-ion battery comes partially charged. No damage  
occurs to the camera or battery if used prior to a full charge.  
PRO TIP: With the Dual Battery Charger, you can charge your battery  
outside of the camera. For details, visit gopro.com.  
3. Open the bottom door, insert the battery and then close the  
bottom door.  
For more battery information, see Battery.  
WARNING: Use caution when using your GoPro as part of your  
active lifestyle. Always be aware of your surroundings to avoid  
injury to yourself and others. Abide by all local laws when using  
your GoPro and related mounts and accessories.  
8
9
/ Getting Started  
/ Getting Started  
CAMERA SOFTWARE UPDATES  
To get the latest features and best performance from your HERO4  
camera, make sure you are using the most current camera soſtware.  
You can update your camera soſtware via the GoPro App or GoPro  
soſtware. For more information, visit gopro.com/getstarted.  
CAMERA DEFAULT SETTINGS  
The HERO4 Silver camera powers up with the following default settings:  
Video  
1080p30 SuperView™  
POWERING ON + OFF  
To Power On:  
Press the Power/Mode button [  
Photo  
12MP, Wide Field of View (FOV)  
] once. The camera status lights  
Multi-Shot  
QuikCapture  
Wireless  
Burst option (set to 30 photos in 1 second)  
(red) flash three times and the sound indicator emits three beeps. When  
the camera status screen displays information, your camera is on.  
Off  
Off  
To Power Off:  
Press and hold the Power/Mode button [  
] for two seconds. The  
PRO TIP: To open the settings menu for the current mode, swipe up  
camera status lights (red) flash several times and the sound indicator  
emits seven beeps.  
on the touch display or press the Settings/Tag button [  
].  
PRO TIP: When the camera is off and QuikCapture is enabled, you can  
turn the camera on and immediately begin capturing video or Time  
Lapse photos just by pressing the Shutter/Select button [  
]. Press  
once for video, press and hold for Time Lapse photos. Press again to  
stop recording and power off the camera. For details, see QuikCapture  
in Setup Mode.  
10  
11  
/ Getting Started  
/ Getting Started  
INSERTING + REMOVING MICROSD CARDS  
To Remove the microSD Card:  
Place your fingernail against  
the edge of the memory card  
and lightly press it further into  
the camera.  
The HERO4 Silver camera is compatible with 4GB, 8GB, 16GB, 32GB  
and 64GB capacity microSD, microSDHC and microSDXC memory  
cards (sold separately). You must use a microSD card with a Class  
10 or a UHS-1 rating. (For a list of the recommended SD cards,  
visit gopro.com/support.) GoPro recommends using brand name  
memory cards for maximum reliability in high-vibration activities.  
The card springs out far enough  
to be removed.  
To Insert the microSD Card:  
Slide the memory card into the  
card slot with the label facing  
the front of the camera.  
NOTICE: Use care when handling memory cards. Avoid liquids, dust  
and debris. As a precaution, power off the camera before inserting  
or removing the card. Check manufacturer guidelines regarding use  
in acceptable temperature ranges.  
When fully inserted, the card  
clicks into place.  
12  
13  
/ Camera Displays  
/ Camera Displays  
TOUCH DISPLAY  
Your HERO4 Silver features a status screen on the front of the camera  
The integrated touch display on the back of the camera lets you control  
your camera and its settings, and preview and play back videos and  
photos. You can also use it as a viewfinder so you can see what your  
camera sees for easy shot-framing.  
and a larger touch display on the back  
.
CAMERA STATUS SCREEN  
The camera status screen on the front of the camera displays the  
following information about modes and settings:  
Turning the Touch Display On/Off  
The touch display automatically turns on/off when you power the  
camera on/off.  
1. Camera Modes/FOV  
(field of view)  
2. Camera Settings  
3. Resolution/fps  
(frames per second)  
4. Protune™  
PRO TIP: To conserve battery power while your camera is on, press  
the Touch Display Sleep/Wake button [  
] to dim your screen when  
it is not in use.  
5. Number of Files Captured  
6. Time/Storage/Files  
7. Wireless  
8. Battery Life  
Note: The icons that appear on the camera status screen vary by mode.  
14  
15  
/ Camera Displays  
/ Camera Displays  
Gestures  
Use these gestures to navigate the touch display:  
Swipe Leſt/Right  
Display gallery images (Playback mode).  
Swipe Leſt  
Display camera modes.  
Double Tap  
Change FOV in preview mode.  
Swipe Up from Bottom Edge  
Open the settings menu for the current mode.  
Press for Two Seconds  
Lock the touch display. (Lock setting must be on.)  
Swipe Up/Down  
Move through settings lists.  
Tap  
Select an item, turn a setting on/off.  
Swipe Down from Top Edge  
Close the settings menu.  
16  
17  
/ Camera Icons  
/ Camera Icons  
Auto Low Light  
LEDs  
Sharpness  
Shutter  
Auto Off  
Looping  
Beeps  
Megapixels  
Multi-Shot Mode  
Night Lapse  
Night Photo  
On-Screen Display  
Orientation  
Photo Mode  
Playback Mode  
Protune  
Single Photo  
Spot Meter  
Time Lapse  
Touch Display  
Video  
Burst Photos  
Color  
Continuous Photos  
Date/Time  
Default Mode  
Delete  
Video + Photo  
Video Format  
Video Mode  
Video Resolution  
White Balance  
Wireless  
Exposure Value  
Compensation  
Field of View  
Frames Per Second  
Interval  
QuikCapture  
Rate  
Setup Mode  
ISO Limit  
18  
19  
/ Camera Menus  
/ Camera Menus  
Camera  
Reset  
20  
21  
/ Camera Modes  
/ Navigating Settings Menus  
The HERO4 Silver features several camera modes. Swipe leſt on the  
Each camera mode has its own settings menu. With your HERO4  
Silver, you can navigate the settings menus using the touch display or  
the buttons on the camera.  
touch display, or press the Power/Mode button [  
] repeatedly to  
cycle through the modes  
.
These modes appear:  
TO NAVIGATE WITH THE TOUCH DISPLAY:  
1. Verify that the camera is in the desired camera mode. If an icon  
for that mode does not appear in the upper leſt corner of the touch  
display, swipe leſt and then tap the mode.  
Video  
Photo  
Record video  
Capture a single photo  
Capture a series of photos  
(Time Lapse, Burst, etc.)  
Multi-Shot  
Playback  
Setup  
Play back videos and photos  
Adjust general camera settings  
2. From the bottom of the screen, swipe up to open the settings  
menu for that mode.  
3. Swipe up or down to scroll through the settings for that mode.  
4. Tap and swipe, as needed, to select a new option for the setting.  
5. To exit the settings menu, swipe down from the top of the screen,  
tap Exit, or press the Settings/Tag button [  
].  
22  
23  
/ Navigating Settings Menus  
/ Video Mode  
TO NAVIGATE WITH THE CAMERA BUTTONS:  
Video mode contains three capture modes: Video, Video + Photo and  
Video Looping.  
1. Verify that the camera is in the desired camera mode. If an icon for  
that mode does not appear on the camera status screen, press the  
Capture Mode  
Description  
Power/Mode button [  
] repeatedly until it appears.  
Video (default)  
Captures video.  
2. Press the Settings/Tag button [  
that mode.  
] to open the settings menu for  
] to cycle through the settings.  
Simultaneously captures both video and  
photos. You can set the camera to capture a  
photo at selected intervals while you record  
video. For details, see Video + Photo Intervals  
in this section.  
3. Use the Power/Mode button [  
Video + Photo  
Lets you continuously record and save only  
the best moments, which helps to conserve  
space on your microSD card. Looping is  
available only if Protuneis turned off.  
Looping  
4. Press the Shutter/Select button [  
within a setting. To select an option, leave the option highlighted  
when you move to another screen.  
] to cycle through the options  
PRO TIP: Easily create epic GoPro-style videos using free  
GoPro soſtware. Learn more and download this soſtware at  
gopro.com/getstarted.  
5. To go back to the previous screen or exit the settings menu, press  
the Settings/Tag button [  
].  
24  
25  
/ Video Mode  
/ Video Mode  
CAPTURING VIDEO  
1. Swipe leſt to display the camera modes, and then tap the upper leſt  
icon (Video mode).  
2. If necessary, select a different video capture mode (Video, Video +  
Photo, or Video Looping):  
a. Swipe up to open the settings menu.  
b. Tap Mode, and then tap the desired capture mode.  
c. Swipe down to close the settings menu. The icon for the  
selected capture mode appears in the upper leſt on your  
camera displays.  
HILIGHT TAGGING  
You can mark specific moments in your video as they happen with  
HiLight Tags. HiLight Tags make it easy to find the best highlights  
to share.  
3. Press the Shutter/Select button [  
and the camera status lights flash while the camera is recording.  
4. To stop capturing, press the Shutter/Select button [ ]. The  
]. The camera beeps once  
You can add tags with your camera, the GoPro App, or the Smart  
Remote (sold separately). Tags are visible during playback in the  
GoPro App or GoPro soſtware.  
camera status lights flash three times and the camera beeps  
three times.  
If the memory card is full or the battery is out of power, your camera  
automatically stops recording. Your video is saved before the camera  
powers off.  
PRO TIP: In the app, tap the screen during playback to display the  
HiLight Tags on the progress bar.  
To Add a HiLight Tag with Your Camera:  
While recording video, press the Settings/Tag button [  
PRO TIP: When the camera is off and QuikCapture is enabled, you  
can turn the camera on and immediately begin capturing video just  
].  
by pressing the Shutter/Select button [  
]. Press again to stop  
recording and power off the camera. For details, see Setup Mode.  
26  
27  
/ Video Mode  
/ Video Mode  
VIDEO SETTINGS  
Looping Intervals  
Three capture modes are available for Video mode: Video, Video  
+ Photo, and Video Looping. The capture mode that you select  
determines the Video settings that appear in the rest of the menu.  
Available intervals for Looping are 5, 20, 60 and 120 minutes. For  
example, if you select a 5-minute interval, only the previous 5 minutes  
is saved when you stop recording. If you record for 5 minutes and do  
not press the Shutter/Select button [  
the camera begins a new 5-minute interval by recording over your  
previous 5 minutes of footage.  
] to stop recording and save,  
For instructions on how to change the following settings, see  
Navigating Settings Menus.  
PRO TIP: To open the settings menu for the current mode, swipe up  
You can also select max video as the interval. With this option, the camera  
records until the memory card is full, then overwrites the content.  
Note: To use Looping, be sure that your microSD card has sufficient space.  
on the touch display or press the Settings/Tag button [  
].  
INTERVAL  
PRO TIP: Multiple chapter files are written to your memory card  
so that small segments of content can be overwritten during loop  
recording. When viewing this content on a computer, you see separate  
files for each time segment. Use GoPro soſtware to combine the files  
into a longer video.  
The Interval setting applies to Video + Photo and Looping. Interval  
determines the amount of time that passes between each captured  
frame.  
Video + Photo Intervals  
Available intervals for Video + Photo range from 5-60 seconds. The  
quality of the photo depends on the selected video resolution and FOV.  
28  
29  
/ Video Mode  
/ Video Mode  
Screen Resolution  
1280x720, 16:9  
RESOLUTION, FPS AND FOV  
The HERO4 Silver includes the video resolutions listed below.  
Video  
Resolution  
NTSC/  
PAL  
FOV  
120/120  
60/50  
30/25  
Ultra Wide,  
Medium,  
Narrow  
Video  
Resolution  
NTSC/  
PAL  
FOV  
Screen Resolution  
3840x2160, 16:9  
2704x1520, 16:9  
720p  
4K  
15/12.5  
Ultra Wide  
100/100  
60/50  
720p SuperView  
WVGA  
Ultra Wide  
1280x720, 16:9  
848x480, 16:9  
30/25  
24/24  
Ultra Wide,  
Medium  
2.7K  
240/240 Ultra Wide  
48/48  
30/25  
24/24  
PRO TIP: To open the settings menu for the current mode, swipe up  
on the touch display or press the Settings/Tag button [ ].  
1440p  
1080p  
Ultra Wide  
1920x1440, 4:3  
1920x1080, 16:9  
60/50  
48/48  
30/25  
24/24  
Ultra Wide,  
Medium,  
Narrow  
60/50  
48/48  
30/25  
24/24  
1080p SuperView  
960p  
Ultra Wide  
Ultra Wide  
1920x1080, 16:9  
1280x960, 4:3  
100/100  
60/50  
30  
31  
/ Video Mode  
/ Video Mode  
Video Resolution  
Best Use  
Video Resolution  
Best Use  
Stunning high-resolution video with  
professional low-light performance. 8MP  
stills available from video. Recommended  
for tripod or fixed position shots.  
Use for body-mounted shots and when  
slow motion is desired. Provides large  
viewing area and smooth results for high  
action capture.  
4K  
960p  
16:9 resolution video downscales to provide  
stunning, cinema-quality results for  
professional productions.  
Good for handheld shots and when slow  
motion is desired.  
720p  
2.7K  
1440p  
SuperView delivers the world’s most  
immersive field of view. Good for body-or  
gear-mounted shots. More vertical 4:3  
content is automatically stretched to  
full-screen 16:9 for stunning widescreen  
playback on your computer or TV.  
Recommended for body-mounted shots.  
Larger viewing area and high frame rate yield  
the smoothest, most immersive results for  
high-action capture.  
720p SuperView  
WVGA  
1080p60 is great for all shots. High resolution and  
frame rate yield stunning results. Tripod or fixed  
mounting for 1080p48, 1080p30 and 1080p24  
is ideal for television and film productions.  
Good when super slow motion is desired  
and standard definition is acceptable.  
1080p  
SuperView delivers the world’s most  
immersive field of view. Recommended for  
body-or gear-mounted shots. More vertical  
4:3 content is automatically stretched to  
full-screen 16:9 for stunning widescreen  
playback on your computer or TV.  
1080p SuperView  
32  
33  
/ Video Mode  
/ Video Mode  
FOV  
Best Use  
LOW LIGHT  
Largest field of view, increased image  
stability. Good for action shots where  
you want to capture as much as possible  
within the frame.  
Auto Low Light allows you to shoot in low-light environments or  
when quickly transitioning in and out of low-light conditions. The  
camera automatically adjusts fps to achieve the optimal exposure  
and best results.  
Ultra Wide  
Mid-range field of view, moderate  
image stability.  
Medium  
Narrow  
Auto Low Light is not available for 240 fps or 30 fps and below. The  
options for this setting are on (default) and off.  
Smallest field of view, reduced image  
stability. Reduced distortion. Good for  
capturing content at a distance.  
SPOT METER  
Spot Meter lets you film from a dark space while pointing the camera  
into a brighter setting, such as when recording the outdoors from  
within a car. When Spot Meter is turned on, [  
] appears on the  
camera displays. The options for this setting are off (default) and on.  
Note: Changes that you make to the Spot Meter setting in Video mode apply only to video capture.  
To adjust this setting for photo capture, adjust the setting in Photo mode. To adjust this setting for  
multi-shot capture, adjust the setting in Multi-Shot mode.  
PROTUNE  
For details about Protune settings, see Protune.  
Note: Changes that you make to the Protune settings in Video mode apply only to video capture.  
To adjust this setting for photo capture, adjust the setting in Photo mode. To adjust this setting for  
multi-shot capture, adjust the setting in Multi-Shot mode.  
34  
35  
/ Photo Mode  
/ Photo Mode  
Photo mode contains three capture modes: Single, Continuous  
CAPTURING A SINGLE OR NIGHT PHOTO  
and Night.  
1. Swipe leſt to display the camera modes, and then tap the middle  
icon in the upper row (Photo mode).  
2. If necessary, select a different photo capture mode (Single or Night):  
a. Swipe up to open the settings menu.  
Capture Mode  
Description  
Single (default)  
Captures a single photo.  
Captures a series of photos continuously  
while holding down the Shutter/Select  
b. Tap Mode, and then tap the desired capture mode.  
Continuous  
Night  
c. Swipe down to close the settings menu. The icon for the  
selected capture mode appears in the upper leſt on your  
camera displays.  
button [  
].  
Captures a single photo with a customizable  
exposure time up to 30 seconds. For available  
exposure times and examples of when to use  
them, see Shutter in Photo Settings.  
3. Press the Shutter/Select button [  
times, the camera status lights flash and the counter on the  
camera status screen increases by one.  
]. The camera beeps two  
PRO TIP: For Night photo, be sure to use the right Shutter setting for  
the situation. For details, see Shutter in Photo Settings.  
36  
37  
/ Photo Mode  
/ Photo Mode  
CAPTURING CONTINUOUS PHOTOS  
PHOTO SETTINGS  
Three capture modes are available for Photo mode: Single,  
Continuous and Night. The capture mode that you select determines  
the Photo settings that appear in the rest of the menu.  
1. Select Continuous mode:  
a. Swipe leſt to display the camera modes, and then tap the  
middle icon in the top row (Photo mode).  
b. Swipe up to open the settings menu.  
For instructions on how to change the following settings, see  
c. Tap Mode, and then tap Continuous.  
Navigating Settings Menus.  
d. Tap [ ] to close the settings menu. The Continuous icon  
PRO TIP: To open the settings menu for the current mode, swipe up  
[
] appears in the upper leſt on your camera displays.  
on the touch display or press the Settings/Tag button [  
].  
2. Press and hold the Shutter/Select button [ ]. The camera  
beeps and the camera status lights flash repeatedly.  
3. To stop capturing, release the Shutter/Select button [  
]. The  
counter on the camera status screen increases by one for every  
photo captured.  
PRO TIP: While capturing video, you can manually take a photo at  
any time by pressing the Power/Mode button [  
]. Press and hold  
the Power/Mode button [  
] to capture a photo every 5 seconds.  
38  
39  
/ Photo Mode  
/ Photo Mode  
SHUTTER  
INTERVAL  
Shutter applies only to Night Photo and Night Lapse and determines  
the amount of time that the shutter is open. The options for this  
setting are auto (up to 2 seconds), 2, 5, 10, 15, 20 or 30 seconds. The  
default setting is auto.  
Interval applies only to Continuous photo. Available intervals are 3  
(default), 5 or 10 photos every second.  
MEGAPIXELS  
The HERO4 Silver captures photos at 12MP, 7MP or 5MP. Smaller  
megapixel values take up less space on the microSD card.  
Note: Changes that you make to the Megapixels setting in Photo mode apply only to photo capture.  
To adjust this setting for multi-shot capture, adjust the setting in Multi-Shot mode.  
Settings  
Examples  
Auto  
Sunrise, sunset, dawn, dusk, twilight, night  
Dawn, dusk, twilight, traffic at night, Ferris  
wheel, fireworks, light painting  
2 sec, 5 sec, 10 sec  
Photo Resolution  
Field of View (FOV)  
20 sec  
30 sec  
Night sky (with light)  
Largest field of view. Good for action shots  
where you want to capture as much as  
possible within the frame.  
12MP Wide (default)  
7MP Wide  
Night stars, Milky Way (complete darkness)  
7MP Medium  
5MP Medium  
Mid-range field of view.  
40  
41  
/ Photo Mode  
/ Multi-Shot Mode  
Multi-Shot mode contains three capture modes: Burst, Time Lapse  
and Night Lapse.  
SPOT METER  
Spot Meter lets you capture photos from a dark space while pointing  
the camera into a brighter setting, such as when recording the  
Capture Mode  
Description  
Captures up to 30 photos in 1 second.  
Perfect for capturing the definitive moment  
in fast-action sports.  
outdoors from within a car. When Spot Meter is turned on, [  
]
Burst (default)  
appears on the camera displays. The options for this setting are off  
(default) and on.  
Note: Changes that you make to the Spot Meter setting in Photo mode apply only to photo capture.  
To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting for  
multi-shot capture, adjust the setting in Multi-Shot mode.  
Captures a series of photos at specified  
intervals. You can use Time Lapse to capture  
photos of any activity, so you can choose the  
best ones later.  
Time Lapse  
Night Lapse  
PROTUNE  
Captures a series of photos at specific  
intervals and exposure times. Use Night  
Lapse in low light environments, such as  
when capturing the night sky over a period  
of time. For available exposure times and  
examples of when to use them, see Shutter  
in Multi-Shot Settings.  
For details about Protune settings, see Protune.  
Note: Changes that you make to the Protune settings in Photo mode apply only to photo capture.  
To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting for  
multi-shot capture, adjust the setting in Multi-Shot mode.  
PRO TIP: For longer exposure times during the day, use Night Lapse.  
42  
43  
/ Multi-Shot Mode  
/ Multi-Shot Mode  
CAPTURING TIME LAPSE OR NIGHT LAPSE PHOTOS  
CAPTURING BURST PHOTOS  
1. Select the desired capture mode (Time Lapse or Night Lapse):  
1. Select Burst mode:  
a. Swipe leſt to display the camera modes, and then tap the  
a. Swipe leſt to display the camera modes, and then tap the  
upper right icon (Multi-Shot mode).  
upper right icon (Multi-Shot mode).  
b. Swipe up to open the settings menu.  
b. Swipe up to open the settings menu.  
c. Tap Mode, and then tap Burst.  
c. Tap Mode, and then tap the desired capture mode  
(Time Lapse or Night Lapse).  
d. Swipe down to close the settings menu. The Burst icon [  
appears in the upper leſt on your camera displays.  
]
d. Swipe down to close the settings menu. The icon for the  
selected capture mode appears in the upper leſt on your  
camera displays.  
2. Press the Shutter/Select button [  
]. The camera status lights  
flash and the camera beeps multiple times.  
2. Press the Shutter/Select button [  
countdown and the camera status lights flash each time a photo  
is captured.  
]. The camera initiates  
See Rate in this section for options available for Burst photos.  
3. To stop capturing, press Shutter/Select button [  
]. The camera  
status lights flash three times and the camera beeps three times.  
PRO TIP: When the camera is off and QuikCapture is enabled, you  
can turn the camera on and immediately begin capturing Time Lapse  
photos just by pressing and holding the Shutter/Select button [  
].  
Press again to stop recording and power off the camera. For details,  
see Setup Mode.  
44  
45  
/ Multi-Shot Mode  
/ Multi-Shot Mode  
MULTI-SHOT SETTINGS  
Three capture modes are available for Multi-Shot mode: Burst, Time  
Lapse and Night Lapse. The capture mode that you select determines  
the Multi-Shot settings that appear in the rest of the menu.  
Rate applies only to Burst. Photos can be captured at the following rates:  
3 photos in 1 second  
5 photos in 1 second  
For instruction on how to change the following settings, see  
Navigating Settings Menus.  
10 photos in 1 second  
10 photos in 2 seconds  
10 photos in 3 seconds  
30 photos in 1 second (default)  
30 photos in 2 seconds  
30 photos in 3 seconds  
PRO TIP: To open the settings menu for the current mode, swipe up  
on the touch display or press the Settings/Tag button [  
].  
PRO TIP: Sometimes 30 photos in 1 second is too fast. Try a slower  
Burst interval to better match the action.  
46  
47  
/ Multi-Shot Mode  
/ Multi-Shot Mode  
SHUTTER  
INTERVAL  
Shutter applies only to Night Photo and Night Lapse and determines  
the amount of time that the shutter is open. The options for this  
setting are auto (up to 2 seconds), 2, 5, 10, 15, 20 or 30 seconds. The  
default setting is auto.  
Interval applies only to Time Lapse and Night Lapse. Interval determines  
the amount of time that passes between each captured frame.  
Time Lapse Intervals  
Available intervals for Time Lapse range from 0.5 seconds (default) to  
60 seconds.  
Settings  
Examples  
Auto  
Sunrise, sunset, dawn, dusk, twilight, night  
Interval  
Examples  
Dawn, dusk, twilight, traffic at night, Ferris  
wheel, fireworks, light painting  
0.5-2 seconds  
2 seconds  
Surfing, biking or other sport  
Busy street corner  
Sunset  
2 sec, 5 sec, 10 sec  
20 sec  
30 sec  
Night sky (with light)  
5-10 seconds  
Night stars, Milky Way (complete darkness)  
Lengthy activities, such as  
construction projects  
10-60 seconds  
Night Lapse Intervals  
Available intervals for Night Lapse range from 4 seconds to 60  
minutes. Continuous (default) causes the Interval to match the Shutter  
setting. For example, if Shutter is set to 10 seconds and Interval is set  
to continuous, your camera captures a photo every 10 seconds.  
48  
49  
/ Multi-Shot Mode  
/ Multi-Shot Mode  
MEGAPIXELS  
SPOT METER  
The HERO4 Silver captures photos at 12MP, 7MP or 5MP. Smaller  
megapixel values take up less space on the microSD card.  
Spot Meter lets you capture photos from a dark space while pointing  
the camera into a brighter setting, such as when recording the  
outdoors from within a car. When Spot Meter is turned on, [  
appears on the camera status screen. The options for this setting are  
off (default) and on.  
Note: Changes that you make to the Spot Meter setting in Multi-Shot mode apply only to multi-shot  
capture. To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting  
for photo capture, adjust the setting in Photo mode.  
]
Note: Changes that you make to the Megapixels setting in Multi-Shot mode apply only to multi-shot  
capture. To adjust this setting for photo capture, adjust the setting in Photo mode.  
Settings  
Description  
Largest field of view. Good for action shots  
where you want to capture as much as  
possible within the frame.  
12MP Wide (default)  
7MP Wide  
PROTUNE  
7MP Medium  
5MP Medium  
Mid-range field of view.  
For details about Protune settings, see Protune.  
Note: Changes that you make to the Protune settings in Multi-Shot mode apply only to multi-shot  
capture. To adjust this setting for video capture, adjust the setting in Video mode. To adjust this setting  
for photo capture, adjust the setting in Photo mode.  
50  
51  
/ Playback Mode  
/ Playback Mode  
You can play back your content on the camera’s touch display, your  
computer, TV or smartphone/tablet (using the GoPro App).  
To Play Back Content When the Camera is in a Housing:  
1. Power on the camera.  
2. Press the Power/Mode button [  
3. Press the Shutter/Select button [  
4. Press the Power/Mode button [  
] to cycle to Playback mode.  
] to select Playback.  
] to cycle to the thumbnail  
You can also play back content by inserting the microSD card directly  
into a device, such as a computer or compatible TV. With this method,  
playback resolution depends on the resolution of the device and its  
ability to play back that resolution.  
icon [  
].  
5. In thumbnail preview, use the Power/Mode button [  
through the thumbnails.  
] to cycle  
PLAYING BACK VIDEOS AND PHOTOS ON YOUR HERO4 SILVER  
With the HERO4 Silver touch display, you can play back your videos  
and photos directly on your camera.  
6. Press the Shutter/Select button [  
] to view a thumbnail.  
PLAYING BACK VIDEOS AND PHOTOS ON A COMPUTER  
For best results playing back your content on a computer, visit  
gopro.com/getstarted to download the latest GoPro soſtware. Be  
sure your Mac® or Windows® computer meets these minimum  
system requirements:  
To Play Back Content Using the Touch Display:  
1. Swipe leſt, and then tap Playback.  
2. Swipe to scroll through the thumbnails.  
Note: For photo series (Burst, Time Lapse, Night Lapse and Continuous photos), the thumbnail  
displays the first photo in the series.  
3. Tap a video or photo to open it in full-screen view.  
Windows  
Mac  
4. For video, tap [  
5. To return to the thumbnails screen, tap [  
6. To exit Playback mode, swipe down and then tap [ ].  
].  
Operating  
System  
OS X® 10.8 or later  
].  
Windows 7, 8.x  
Intel® Core 2 Duo(Intel Intel® Dual Core(Intel  
Quad Corei7 or better Quad Core i7 or better  
CPU  
recommended)  
recommended)  
52  
53  
/ Playback Mode  
/ Playback Mode  
PLAYING BACK VIDEOS AND PHOTOS ON YOUR TV  
Playing back videos and photos on your TV/HDTV requires a micro  
HDMI, composite or combo cable (all sold separately).  
Windows  
Mac  
Card included with  
Intel Dual Core Macs  
or better  
Card that supports  
OpenGL1.2 or later  
Graphics Card  
To Play Back Content on a TV:  
1. Plug the camera into a TV/HDTV with a micro HDMI cable,  
composite cable or combo cable.  
Screen  
Resolution  
1280 x800  
4GB  
1280 x768  
2. Select the input on your TV that corresponds to the port into  
which you plugged the cable.  
RAM  
4GB  
5400 RPM internal  
drive (7200 RPM drive  
or SSD recommended)  
If external, use  
Thunderbolt, FireWire  
or USB 3.0  
3. Power on the camera.  
5400 RPM internal  
drive (7200 RPM drive  
or SSD recommended)  
If external, use USB 3.0  
or eSATA  
4. On your camera’s touch display, swipe leſt, and then tap  
Hard Drive  
Playback [  
].  
5. Swipe and tap to navigate and select files.  
Note: HDMI playback depends on the resolution of the device, and is certified up to 1080p.  
PLAYING BACK CONTENT ON A SMARTPHONE/TABLET  
To Play Back Content on Your Computer:  
1. Connect your camera to the GoPro App. For details, see  
Connecting to the GoPro App.  
1. Download the latest GoPro soſtware from gopro.com/getstarted.  
2. Connect the camera to your computer using the included USB cable.  
3. Copy the files to your computer or external hard drive.  
4. Play back your content with GoPro soſtware.  
2. Use the controls on the app to play back your footage on your  
smartphone/tablet.  
54  
55  
/ Setup Mode  
/ Setup Mode  
In Setup mode, you can change settings that apply to all camera  
modes. For instructions on how to change the following settings,  
see Navigating Settings Menus.  
TOUCH DISPLAY  
These settings let you manage the touch display to conserve battery  
power.  
WIRELESS  
Setting  
Description  
When Wireless is on, a Wireless status icon appears on the  
camera status screen and touch display and the blue wireless  
lights blink intermittently.  
Automatically dims the touch display aſter a  
period of inactivity. The options for this setting  
are 1 minute (default), 2 minutes, 3 minutes  
and Never. To manually dim the screen or  
to wake it, press the Touch Display Sleep/  
Sleep  
Setting  
Description  
Off (default)  
Wake button [  
].  
Camera connects to the GoPro App. For  
instructions on connecting to this app, see  
Connecting to the GoPro App.  
Lets you use gestures to lock and unlock the  
touch display. The options for this setting are  
off and on (default). Turn this setting on to  
prevent accidental input on the touch display.  
When this setting is on, press the touch  
display for two seconds to lock it. To unlock  
the touch display, slide down and hold.  
GoPro App  
Camera connects to the remote (sold  
separately). For instructions on pairing, see  
the user manual for the remote.  
Lock  
WiFi Remote  
PRO TIP: If you forgot your camera’s name or password, you  
can reset them. With the camera powered on, press and hold the  
Settings/Tag button [  
Power/Mode button [  
]. Two seconds later, press and release the  
]. Release the Settings/Tag button [ ].  
From the Wi-Fi reset menu, select Reset. The default password is  
goprohero.  
56  
57  
/ Setup Mode  
Setting  
/ Setup Mode  
Description  
ORIENTATION  
Determines the level of light on the touch  
display. The options for this setting are high  
(default), medium and low.  
If you mount your camera upside down, you might have to rotate the  
files during editing. This setting eliminates the need to flip your video  
or photos aſter recording.  
Brightness  
Turns the touch display on or off when the  
camera is powered on. The options for this  
setting are on (default) and off.  
Touch Display  
On/Off  
Setting  
Description  
Camera is always assumed to be  
right-side up.  
Up  
Camera is always assumed to be  
upside down.  
Down  
DEFAULT MODE  
You can select the capture mode that appears when the camera  
powers on. The options are Video, Video + Photo, Video Looping,  
Single, Continuous, Night, Burst, Time Lapse and Night Lapse.  
58  
59  
/ Setup Mode  
/ Setup Mode  
QUIKCAPTURE  
LEDS  
With QuikCapture, you can quickly turn your camera on and begin  
capturing video or Time Lapse photos. The options for this setting are  
on and off (default).  
This setting determines which camera status lights (red) to activate.  
The options for this setting are 4 (top, bottom, front, back), 2 (front and  
back), or off (none). The default setting is 4.  
Note: QuikCapture is disabled when the camera is connected to the remote or the GoPro App.  
Note: The Wireless status light (blue) is always activated unless you select off for this setting.  
To Capture Video with QuikCapture:  
With the camera powered off, press and release the Shutter/Select  
BEEPS  
button [  
capturing video.  
]. Your camera automatically powers on and begins  
You can set the volume for the sound indicators to be 100% (default),  
70% or off.  
To Capture Time Lapse Photos with QuikCapture:  
With the camera powered off, press and hold the Shutter/Select  
VIDEO FORMAT  
button [  
capturing Time Lapse photos.  
]. Your camera automatically powers on and begins  
The Video Format setting governs frame rates for recording and  
playback when viewing video on a TV/HDTV.  
To Stop Recording:  
Press and release the Shutter/Select button [  
and power off the camera.  
Setting  
Description  
] to stop recording  
NTSC (default)  
Viewing video in North America  
Viewing video on a PAL TV/HDTV (most  
televisions outside of North America)  
PAL  
60  
61  
/ Setup Mode  
/ Setup Mode  
ON-SCREEN DISPLAY  
DELETE  
The OSD (on-screen display) setting determines whether the  
recording icons and file information on video and on the viewing  
screen appear during playback. The options for this setting  
are on (default) and off.  
This setting lets you delete the last file, or delete all files and format  
the memory card. Deleting all files is useful aſter you transfer your  
files to your computer and want to make room on your memory card  
for more content. LED lights blink until the operation is complete.  
Note: When this setting is on and you are playing back content directly on your camera, you can tap  
the touch display to quickly show or hide the recording and file information.  
NOTICE: If you select All/Format, the memory card is reformatted,  
which deletes every file on the card.  
AUTO OFF  
CAMERA RESET  
Your camera can be configured to automatically power off aſter a  
specific period (1 minute - 5 minutes) in which no videos or photos  
are captured and no buttons are pressed. You can also configure the  
camera to never automatically power off (default).  
Camera reset returns all settings to their default values. This option  
does not reset the Date/Time or your camera's username and wire-  
less password.  
Note: If your camera is not responding but you do not want to lose your settings, press and hold the  
Power/Mode button for 8 seconds.  
DATE/TIME  
Your camera’s date and time are automatically set when you connect  
your camera to the GoPro App or GoPro soſtware. This setting lets  
you manually set the date and time. If the battery is removed from the  
camera for an extended period of time, you must reset the date and  
time (automatically or manually).  
62  
63  
/ Connecting to the GoPro App  
/ Transferring Files to a Computer  
The GoPro App lets you control your camera remotely using a  
smartphone or tablet. Features include full camera control, live  
preview, playback and sharing of content, and camera soſtware  
updates.  
To play back your video and photos on a computer, you must first  
transfer these files to a computer.  
TO TRANSFER FILES TO A COMPUTER:  
1. Download and install the latest GoPro soſtware from  
TO CONNECT YOUR HERO4 SILVER TO THE GOPRO APP:  
gopro.com/getstarted.  
1. Download the GoPro App to your smartphone/tablet from the  
Apple App Store or Google Play.  
2. Connect the camera to your computer using the included  
USB cable.  
2. Open the app.  
PRO TIP: You can also transfer files to a computer using a card reader  
(sold separately). Connect the card reader to your computer and insert  
the microSD card into the reader. You can then transfer files to your  
computer or delete selected files on your card.  
3. When the app stops searching for a camera, tap Connect  
Your Camera.  
4. Follow the on-screen instructions to connect your camera to the  
app. The default password for your camera is goprohero.  
PRO TIP: If the camera is powered on and ready to capture videos or  
photos, you can press and hold the Settings/Tag button [  
] for two  
seconds to turn Wireless on/off. You can also do this when the camera  
is powered off.  
64  
65  
/ Protune  
/ Protune  
PROTUNE BENEFITS  
WHITE BALANCE  
White balance adjusts the overall color tone of videos and photos.  
Protune unlocks the camera’s full potential, yielding stunning  
image quality and cinema-caliber video and photos optimized for  
professional productions. Protune gives content creators more  
flexibility and workflow efficiency than ever before.  
Setting  
Description  
Automatically adjusts the color tone based  
on the environmental conditions  
Auto (default)  
Protune is compatible with professional color correction tools, GoPro  
soſtware and other video and photo editing soſtware.  
Warm light (incandescent or sunrise/  
sunset lighting)  
3000K  
5500K  
Protune enables manual control of White Balance, Color, ISO Limit,  
Sharpness and Exposure Value Compensation for advanced control  
and customization of your video footage and photos.  
Note: Changes that you make to the Protune settings apply only to the mode in which they are  
changed. To adjust this setting for video capture, adjust the settings in Video mode. To adjust this  
setting for photo capture, adjust the settings in Photo mode. To adjust this setting for multi-shot  
capture, adjust the settings in Multi-Shot mode.  
Slightly cool light (cool fluorescent or  
average daylight)  
6500K  
Native  
Cool light (overcast conditions)  
Industry standardized optimized color  
PRO TIP: The Native option yields a minimally processed data  
file directly from the image sensor that allows for more precise  
adjustments to be made in post-production. Recording with this  
option takes full advantage of the image sensor’s capabilities.  
PROTUNE  
The options for this setting are off (default) and on. When Protune is  
on, PT appears on the camera displays. Protune is available for all  
video and photo resolutions.  
66  
67  
/ Protune  
/ Protune  
COLOR  
Color allows you to adjust the color profile of your video footage or photos.  
ISO LIMIT  
ISO Limit adjusts the camera’s sensitivity in low-light environments,  
and creates a balance between brightness and resulting image noise.  
Image noise refers to the degree of graininess in the image.  
Color Setting  
Resulting Color Profile  
GoPro Color  
(default)  
Provides GoPro color-corrected profile (same  
great color as when Protune is turned off).  
Protune for Video ISO Limit  
Provides neutral color profile that can be  
color-corrected to better match footage  
captured with other equipment, offering more  
flexibility in post-production. Due to its long  
curve, Flat captures more details in shadows  
and highlights.  
Setting  
Lighting Condition/Resulting Quality  
Brighter video in low light, increased  
image noise  
6400 (default)  
Flat  
Moderately bright video in low light,  
moderate image noise  
1600  
400  
Darker video in low light, reduced  
image noise  
68  
69  
/ Protune  
/ Protune  
Protune for Photo ISO Limit  
EXPOSURE VALUE COMPENSATION (EV COMP)  
Setting  
800 (default)  
400  
Lighting Condition/Resulting Quality  
Exposure Value Compensation affects the brightness of your video or  
photo. Adjusting this setting can improve image quality when shooting  
in environments with contrasting lighting conditions.  
Darker photo in very low light, increased  
image noise  
Darker photo in low light, moderate image noise  
Settings  
Bright photo in indoor lighting, marginal  
image noise  
200  
-2.0 -1.5 -1.0 -0.5  
0 (default)  
+0.5 +1.0 +1.5 +2.0  
PRO TIP: Exposure Value Compensation adjusts brightness  
within the existing ISO Limit. If brightness has already reached the  
ISO Limit in a low-light environment, increasing the Exposure Value  
Compensation does not have any effect.  
Bright photo in outdoor daylight, minimal  
image noise  
100  
SHARPNESS  
RESET  
Sharpness controls the sharpness of your video footage or photos.  
This option resets all Protune settings to their default values.  
Sharpness Setting Resulting Quality  
High (default)  
Medium  
Low  
Ultra-sharp video or photo  
Moderately sharp video or photo  
Soſter video or photo  
70  
71  
/ Battery  
/ Battery  
MAXIMIZING BATTERY LIFE  
The battery charges to 80% in approximately one hour and 100% in  
The battery icon on the camera screen blinks when the battery drops  
below 10%. If the battery reaches 0% while recording, the camera  
saves the file and powers off.  
approximately two hours when using GoPro’s USB-compatible Wall  
or Auto Charger.  
You can also charge the battery outside the camera using the Dual  
Battery Charger (sold separately).  
To maximize battery life, close the GoPro App. To maximize battery life  
when shooting longer-duration activities, turn off the touch display.  
Extreme cold temperatures can decrease battery life. To maximize  
battery life in cold conditions, keep the camera in a warm place prior  
to use. Shooting at higher frame rates and resolutions, and shooting  
with Protune turned on, increase power consumption.  
PRO TIP: QuikCapture helps maximize battery life. For details, see  
QuikCapture in Setup Mode.  
No damage occurs to the camera or battery if used prior to full charge.  
Spare batteries and additional charging accessories are available at  
gopro.com.  
72  
73  
/ Battery  
/ Battery  
REMOVING THE BATTERY FROM THE CAMERA  
The HERO4 Silver battery is designed to have a tight fit to maximize  
reliability in high-vibration activities.  
BATTERY STORAGE AND HANDLING  
The camera contains sensitive components, including the battery.  
Avoid exposing your camera and battery to very cold or very hot  
temperatures. Low or high temperature conditions may temporarily  
shorten the battery life or cause the camera to temporarily stop working  
properly. Avoid dramatic changes in temperature or humidity when  
using the camera, as condensation may form on or within the camera.  
To Remove the Battery:  
1. Open the battery door by placing your thumb in the indentation in  
the battery door (on the bottom of the camera) and sliding it to the  
leſt. Allow the door to open.  
The camera housing protects the camera and battery from water  
damage. For more information, see Camera Housing. Do not turn  
on your camera if it is wet. If your camera is already on, turn it  
off and remove the battery immediately. Allow the camera to dry  
thoroughly before using it again. Do not dry the camera or battery  
with an external heat source such as a microwave oven or hair dryer.  
Damage to the camera or battery caused by contact with liquid is not  
covered under the warranty.  
2. Grasp the battery pull-tab and remove the battery from the camera.  
Do not store your battery with metal objects, such as coins, keys  
or necklaces. If the battery terminals come in contact with metal  
objects, this may cause a fire.  
74  
75  
/ Battery  
/ Important Messages  
BATTERY DISPOSAL  
MICROSD CARD MESSAGES  
Most rechargeable lithium-ion batteries are classified as non-hazardous  
waste and are safe for disposal in the normal municipal waste stream.  
Many localities have laws in place requiring battery recycling. Check  
your local laws to make sure that you can dispose of rechargeable  
batteries in your regular trash. To safely dispose of lithium-ion batteries,  
protect terminals from exposure to other metal with packing, masking  
or electrical tape so they do not cause a fire while being transported.  
No card present. The camera requires a  
microSD, microSDHC or microSDXC card  
(sold separately) to capture videos and photos.  
NO SD  
FULL  
Card is full. Delete files or swap card.  
Camera is unable to read card formatting.  
Reformat the card in the camera.  
SD ERR  
PRO TIP: Reformat your microSD card on a regular basis to ensure  
that the card remains in good condition.  
Lithium-ion batteries, however, do contain recyclable materials and  
are accepted for recycling by the Rechargeable Battery Recycling  
Corporation’s (RBRC) Battery Recycling Program. We encourage  
you to visit Call2Recycle at call2recycle.org or call 1-800-BATTERY  
in North America to find a convenient recycling location.  
Never dispose of a battery in a fire because it may explode.  
WARNING: Do not drop, disassemble, open, crush, bend,  
deform, puncture, shred, microwave, incinerate or paint the  
camera. Do not insert foreign objects into the battery opening  
on the camera. Do not use the camera or the battery if it has  
been damaged—for example, if cracked, punctured or harmed  
by water. Disassembling or puncturing the battery can cause  
an explosion or fire.  
76  
77  
/ Important Messages  
/ Camera Housing  
FILE REPAIR ICON  
ASSEMBLING THE CAMERA HOUSING  
To Remove the Camera From the Housing:  
If you see the File Repair icon on the camera displays,  
your last video file was corrupted during recording.  
Press any button to repair the file.  
1. Liſt the front of the latch up to disengage it from the camera housing.  
2. Pivot the latch backward and pull it up to release the backdoor.  
3. Pull open the housing backdoor and remove the camera.  
TEMPERATURE ICON  
The Temperature icon appears on the camera status  
screen when the camera becomes too hot and needs  
to cool down. Simply let it sit and cool before attempting  
to use it again. Your camera was designed to identify  
conditions of overheating and is designed to respond  
accordingly.  
78  
79  
/ Camera Housing  
/ Camera Housing  
Your HERO4 Silver camera comes with three types of backdoors:  
Standard Backdoor, Skeleton Backdoor and Touch Backdoor.  
To Secure the Camera in the Housing:  
1. Open the housing and drop the camera into position.  
2. Make sure the seal around the backdoor is free of debris.  
The Standard Backdoor makes the housing  
waterproof to 131’ (40m). Use this door when you  
need to protect the camera from water, dirt, sand  
and other environmental hazards.  
3. Close the housing backdoor and squeeze it closed to ensure a  
good seal.  
4. Pivot the hinged arm backwards and hook the lip of the latch into  
the grooved top of the housing backdoor.  
The Touch Backdoor (waterproof) lets you use the  
Touch Display and provides waterproof protection  
to 10’ (3m).  
5. Push the latch down to snap it into place.  
NOTICE: Touch functions do not work underwater.  
In extreme altitude and temperatures, keep  
housing unlatched until use.  
The Skeleton Backdoor (non-waterproof)  
provides better sound quality by allowing more  
sound to reach the camera’s microphone. It also  
reduces wind noise at speeds up to 100mph when  
mounted on helmets, motorcycles, bikes and  
other fast-moving vehicles. Use this backdoor  
only when sand, excessive dirt/dust and water  
damage are not a risk. This backdoor is also  
recommended for use inside vehicles.  
WARNING: Always secure the camera in its housing when using  
the camera in or around water. Do not get the camera or the  
battery wet.  
80  
81  
/ Camera Housing  
/ Camera Housing  
PRO TIP: Apply Rain-X® or a similar anti-beading solution to the  
camera housing lens to prevent water spots from forming when using  
your camera in rain or water.  
PREVENTING WATER DAMAGE TO YOUR CAMERA  
The rubber seal that lines the camera housing forms a waterproof barrier  
that protects your HERO4 Silver in wet and underwater conditions.  
SWAPPING BACKDOORS  
You can switch the backdoor of your HERO4 Silver camera to suit your  
Keep the camera housing’s rubber seal clean. A single hair or grain  
of sand can cause a leak and damage your camera.  
activity and shooting conditions.  
Aſter every use in salt water, rinse the outside of the camera housing  
with non-salt water and dry. Not doing this can eventually cause  
corrosion of the hinge pin and salt buildup in the seal, which can  
cause failure.  
To Change the Backdoor:  
1. Open the backdoor of the housing so that it hangs downwards.  
2. Firmly pull the backdoor downwards until it snaps free from the  
main housing.  
To clean the seal, rinse in fresh water and shake dry (drying with a  
cloth may cause lint to compromise the seal). Re-install the seal into  
the grooves in the backdoor of the camera housing.  
3. Line up the replacement backdoor into the hinge opening.  
4. Push upwards on the backdoor until it clicks into place.  
WARNING: Failure to follow these steps each time you use  
your GoPro can result in leaks that may damage or destroy your  
camera. Water will damage both the camera and the battery,  
which could cause an explosion or fire. Your warranty does not  
cover water damage resulting from user error.  
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/ Using the Mounts  
/ Using the Mounts  
ATTACHING YOUR CAMERA TO MOUNTS  
MOUNTING GUIDELINES  
Follow these guidelines when attaching mounts:  
To attach your HERO4 Silver camera to a mount, you need a Quick  
Release Buckle, thumb screw or hardware depending on the mount  
you are using. For more information on mounts, visit gopro.com/support.  
Attach the adhesive mounts at least 24 hours prior to use. Allow  
72 hours for complete adhesion.  
Adhesive mounts must be mounted only on smooth surfaces.  
Porous or textured surfaces do not enable a proper bond. When  
applying the mount, firmly press it into place and ensure full  
contact over the entire surface.  
Apply adhesive mounts to clean surfaces only. Wax, oil, dirt or  
other debris reduce adhesion, which can result in a weak bond  
and risk of losing the camera should the connection fail.  
Quick Release  
Thumb Screw  
Housing  
Complete Unit  
Buckle  
Attach adhesive mounts in room temperature conditions.  
Mount adhesives do not bond properly if applied in cold or damp  
environments to cold or damp surfaces, or if the surface is not  
room temperature.  
USING CURVED + FLAT ADHESIVE MOUNTS  
The Curved + Flat Adhesive Mounts make it easy to attach the camera  
to curved and flat surfaces of helmets, vehicles and gear. Using the  
Quick Release Buckle, the assembled camera housing can be clicked  
on and off the secured Curved or Flat Adhesive Mounts.  
For more information on mounts, visit gopro.com/support.  
WARNING: If using your camera with a GoPro helmet mount or  
strap, always select a helmet that meets the applicable safety  
standard. Choose the right helmet for your particular sport or  
activity and make sure that it is the right fit and size for you.  
Inspect your helmet to ensure that it is in good condition and  
follow the helmet manufacturer’s instructions on safe helmet  
use. Any helmet that has sustained a major impact should be  
replaced. No helmet can protect against injury in every accident.  
Flat Adhesive Mount  
Curved Adhesive Mount  
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/ Using the Mounts  
/ Frequently Asked Questions  
MY GOPRO WON’T POWER ON  
LOCKING PLUG  
Make sure your GoPro is charged. To charge your camera, use the  
included USB cable and a computer. You can also use the GoPro Wall  
or Auto Charger.  
If you are using the HERO4 Black in high-impact sports such as  
surfing or skiing where significant impact might occur, use the locking  
plug to securely lock the Quick Release Buckle fingers into place. The  
locking plug helps to prevent the housing from accidentally releasing  
from the mount.  
MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON  
Press and hold the Power/Mode button [  
] for 8 seconds to reset  
your camera. This reset saves all of your content and settings, and  
powers off your camera.  
To Attach the Locking Plug:  
1. Loop the circular ring over the thumbscrew. The circular ring  
acts as a leash to prevent dropping or losing the locking plug.  
MY PLAYBACK IS CHOPPY  
Choppy playback is typically not a problem with the file. If your footage  
skips, one of these situations is likely the cause:  
2. Slide the Quick Release Buckle into the mount until it clicks  
into place.  
3. Press the U-shaped part of the plug into the U-shaped space in  
the Quick Release Buckle.  
Using an incompatible video player. Not all video players support  
the H.264 codec. For best results, use the latest GoPro soſtware,  
available for free at gopro.com/getstarted.  
The computer does not meet the minimum requirements for HD  
playback. The higher the resolution and frame rate of your video,  
the harder the computer has to work to play it back. Make sure  
that your computer meets the minimum requirements listed in  
Playback Mode.  
Playing a high bitrate HD video file over a low bandwidth USB  
connection. Transfer the file to the computer to play back.  
WARNING: To avoid injury in the event of an accident, do not use  
the locking plug or tether when using a mounting device on a  
helmet or other personal protective gear.  
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/ Frequently Asked Questions  
/ Customer Support  
GoPro is dedicated to providing the best possible  
If your computer does not meet the minimum requirements, record  
at 720p30 with Protune off, and make sure that all other programs on  
your computer are closed.  
service. To reach GoPro Customer Support, visit  
gopro.com/support.  
I FORGOT MY CAMERA'S NAME OR PASSWORD  
With the camera powered on, press and hold the Settings/Tag button  
[
[
]. Two seconds later, press and release the Power/Mode button  
]. Release the Settings/Tag button [ ]. From the Wi-Fi reset  
menu, select Reset. The camera name is reset, and the password is  
reset to goprohero.  
/ Trademarks  
I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS  
In Setup mode, select Camera Reset. This option does not reset the  
Date/Time or your camera’s username and wireless password.  
GoPro, HERO, the GoPro logo, the GoPro Be a Hero logo, BacPac,  
Protune, SuperView, and Wear It. Mount It. Love It. are trademarks or  
registered trademarks of GoPro, Inc. in the US and internationally.  
Other names and marks are the property of their respective owners.  
I POWERED OFF MY GOPRO, BUT THE BLUE LIGHTS ARE  
STILL BLINKING  
The blue lights indicate that Wireless is on. With your camera powered  
off, press and hold the Settings/Tag button [  
] for four seconds to  
turn off Wireless.  
/ Regulatory Information  
For more answers to commonly asked questions, see  
gopro.com/support.  
To see the complete list of country certifications, refer to the Important  
Product + Safety Information Guide included with your camera.  
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