York Version 150 User Manual

WINDOWS NT/2000

INSTALLATION GUIDE

01/02/2002

REVISION/UPDATE INFORMATION:

OPERATING SYSTEM VERSION:

WINDOWS NT 4.0 OR LATER

WINDOWS 2000

VERSION 1.5-0

SOFTWARE VERSION:

TECSYS DEVELOPMENT, INC.

1600 10TH STREET, SUITE B

PLANO, TEXAS 75074

Table of Contents

1.This Guide ...............................................................................................................................................1

1-1.Purpose................................................................................................................................................1

1-2.Intended Audience ..........................................................................................................................1

1-3. Organization and Chapter Layouts of this Guide......................................................................1

1-4.. Introduction, Overview and Concepts.......................................................................................1

1-5. Pre-Installation...................................................................................................................................1

1-6. Installation..........................................................................................................................................1

1-7. Appendices.......................................................................................................................................1

1-8. Reader Feedback............................................................................................................................1

1-9. Customer Support ............................................................................................................................2

1-10. Conventions used in the Guide...................................................................................................2

2. Introduction and Overview ...............................................................................................................3

2-1. Introduction to ConsoleWorks........................................................................................................3

2-2. Overview of the ConsoleWorks Installation Process..................................................................3

2-3. Installation Terms...............................................................................................................................4

2-4. Installation Concepts.......................................................................................................................6

3. Pre-Installation......................................................................................................................................9

3-1. Host System Criticality and ConsoleWorks Exclusivity................................................................9

3-2. Host Operating Systems Supported..............................................................................................9

3-3. ConsoleWorks is available on CD ROM or from the Internet...................................................9

3-4. Product Authorization Key (PAK) is Required..............................................................................9

3-5. Files at the TDi Website....................................................................................................................9

3-6. Release Notes ...................................................................................................................................9

3-7. Host System Requirements............................................................................................................. 10

3-8. Administrator Account Privileges are Required ........................................................................ 10

3-9. Ongoing Disk Space Requirements............................................................................................. 10

3-10. Web Browser Requirements ........................................................................................................ 10

4. Installation ............................................................................................................................................ 11

4-1. Make Backup of System Disk(s) .................................................................................................... 11

4-2. Installation Process .......................................................................................................................... 11

4-3. State of Installation after Completion ......................................................................................... 16

4-4. Installing ConsoleWorks License(s)............................................................................................... 16

4-5. Starting the ConsoleWorks Server................................................................................................. 17

4-6. ConsoleWorks and the Services Control Panel ......................................................................... 17

4-7. Add ConsoleWorks to the System Startup.................................................................................. 17

4-8. ConsoleWorks Manual Starts and Manual Shutdowns ............................................................ 17

4-9. Adding Functionality....................................................................................................................... 18

4-10. Importing POLYCENTER Console Manager (PCM) Port Files................................................. 18

4-11. ConsoleWorks Databases............................................................................................................ 18

4-12. Editing ConsoleWorks Default Templates................................................................................. 18

5. Software Update................................................................................................................................. 21

5-1. Stop the ConsoleWorks Server and License Manager............................................................. 21

5-2. Remove the ConsoleWorks Client and Server Programs......................................................... 21

5-3. Re-install the ConsoleWorks Server and Client Programs........................................................ 21

5-4. Install ConsoleWorks License(s)..................................................................................................... 21

5-5. Start the ConsoleWorks Server ...................................................................................................... 21

5-6. Add ConsoleWorks to the system startup................................................................................... 22

Appendix 1—Profile Rules and Examples ...........................................................................................23

Appendix 2—HTML Directory Edits ...................................................................................................... 25

Appendix 2—Directory Listing............................................................................................................... 27

Appendix 3—ConsolleWorks Version 1.4-0 to 1.5-0 Directory Cross-Reference.......................... 35

iii

1. This Guide

1-1. Purpose

This guide describes how to install and configure ConsoleWorks on a host using Windows NT version 4.0 with

Service Pack 3 or later or Windows 2000 operating system.

1-2. Intended Audience

This guide is written for system administrators and managers installing and configuring the ConsoleWorks appli-

cation on a Windows NT or Windows 2000 host.

1-3. Organization and Chapter Layouts of This Guide

This section describes the purpose of the guide, intended audience, organization and features of this

guide, reader feedback, customer support, and conventions used in this guide.

1-4. Introduction, Overview and Concepts

This section introduces the ConsoleWorks application. It also describes an overview of the installation

process, terms and concepts used during the installation, some of the concepts used in configuration and

has a special note for Polycenter Console Manager (PCM) users.

1-5. Pre-Installation

This section helps the installer prepare to install ConsoleWorks by listing the hardware and software needed

to install and run ConsoleWorks and by suggesting some installation design hints and techniques.

1-6. Installation

This section contains the first stage of the installation procedure for installing ConsoleWorks onto a host ma-

chine. Once the default installation file set is installed, optional functions, such as:

•

importing supplied event definitions, and/or

adding ConsoleWorks to the system startup,

are added based on the desired ConsoleWorks functionality.

The second stage of the installation procedure for installing ConsoleWorks onto a host machine is called

Configuration and is covered in the document: ConsoleWorks Administrator and User Guide.

1-7. Appendices

The appendices include a additional information that may be useful during installation.

1-8. Reader Feedback

TDi welcomes comments to this guide and other products. Readers are encouraged to send feedback to TDi

at:

TECSys Development Inc (TDi)

1600 10th Street

Phone: 972.881.1553

FAX: 972.424.9181

Suite B

Plano, TX 75074 USA

Email: [email protected]

WEB: http://www.tditx.com/

attn: ConsoleWorks Customer Feedback

1-9. Customer Support

TDi customer support is offered through several venues: internet website, email, phone and fax. When re-

questing customer support, an active Service Agreement and the following information will be needed from

the customer:

•

Name and Contact Information

Company Name

Customer ID

Model of host running ConsoleWorks

Host operating system version and patch level

ConsoleWorks version

Description of problem

Customer support offices are staffed Monday through Friday, 8:00am to 5:00pm Central Time. TDi customer

support can be reached as follows:

internet website:

email:

phone:

http://www.tditx.com/

[email protected]

972.881.1553

fax:

972.424.9181

If requesting fax support, please be sure to include a return fax number in the Contact Information.

1-10. Conventions used in this Guide

Enter

Indicates a key on a PC or terminal keyboard, this example indicates pressing the Enter key.

Ctrl-X

A hyphen between keyboard keys indicates a combination of keys on a PC or terminal key-

board to be pressed simultaneously, this example indicates pressing the Ctrl key and the X

key simultaneously.

cw_add_invo Italics indicates a filename, command, variable name or other screen text.

cw_add_invo Boldface type in examples indicates input the user types.

[ ]

Indicates optional information to be included with the command at the installers discretion.

[Y] or [N]

Items contained within square brackets [] are default settings in the ConsoleWorks applica-

tion. For example, when queried with a Yes or No answer the default setting will show a [Y]

or [N].

ꢀꢀꢀ

Continuation. Usually used when the script responses being shown in the text or body of the

guide continue beyond what is shown on the page.

2. Introduction and Overview

2-1. Introduction to ConsoleWorks

ConsoleWorks is an application built to monitor console port text or SYSLOG messages and to directly manage

any device supporting console port connections. It runs on OpenVMS, Unix and NT/2000 platforms. In addi-

tion, ConsoleWorks can manage devices indirectly by using script-initiated management applications running

on the ConsoleWorks host.

ConsoleWorks accomplishes this management with three major components:

•

a standard web browser (or a command line user interface)

a specialized web server, and

a host connected via cable to the device’s serial console port (direct management) or by network

(indirect management).

Other than the original installation and some preliminary configurations, most ConsoleWorks operations are

managed and configured using a standard web browser.

ConsoleWorks' flexibility provides the capability:

•

to manage any device allowing management from a console port from any workstation on the net-

work connected to the ConsoleWorks host,

•

to manage hosts on a network remotely, either via the internet or a dialup network,

for a ConsoleWorks server to use host-based utilities to contact a person based on event driven criteria,

and

•

to organize managed devices into logical groupings.

♦ note: The V1.5-0 ConsoleWorks server for the Windows NT/2000 platform supports one server invocation. Fu-

ture releases will provide the capability for multiple invocations on one server. Each ConsoleWorks

invocation is a separate entity. Two concurrently running invocations do not share resources

(profiles, users or console ports).

ConsoleWorks Windows NT/2000 server requires a system running Windows NT 4.0 with at least Service Pack 3 or

Windows 2000. ConsoleWorks also requires a TCP/IP protocol stack.

The V1.5-0 ConsoleWorks Product Kit contains the files required for installing the following ConsoleWorks com-

ponents:

1. ConsoleWorks Web Server, and

2. ConsoleWorks public domain scan and event definitions.

This guide describes how to install ConsoleWorks on a Windows NT/2000 host.

♦ note: ConsoleWorks requires a valid license to operate.

2-2. Overview of the ConsoleWorks Installation Process

It is strongly recommended that installers design and plan their implementation of a ConsoleWorks installation.

ConsoleWorks components require configuration that proceeds much more smoothly when an installation

plan is followed. Suggestions and recommendations can be found in the Installation Concepts section of this

chapter.

ConsoleWorks installs in two stages.

1) The first stage of the installation includes:

•

downloading ConsoleWorks from the internet or mounting the CD,

installing ConsoleWorks from the distribution kit,

and optionally,

•

adding ConsoleWorks to the system startup,

editing templates to customize event and user templates, and

importing existing Users, Consoles, Scans, Events and/or Databases.

♦ note: Technically, ConsoleWorks has created an invocation after this stage of installation is completed.

However, the invocation has no configured Ports, Profiles, Users, or Events. These components must

be configured to make ConsoleWorks useful.

2) The second stage of installation uses a web browser to add/delete/configure items such as:

•

accounts,

consoles,

profiles,

scans,

events, and

actions.

2-3. Installation Terms

The following terms are provided as reference. It is recommended these terms be studied in conjunction with

the next section in this document: Installation Concepts.

Agent

If the device being managed has Windows NT/2000 as its operating system, that Windows NT or Windows

2000 system requires an agent to gather and transmit its events since Windows does not have a serial con-

sole.

Alpha

A host running an Alpha processor as its primary CPU.

Refers to a Compact Disc.

Console

Console refers to a representation created and configured within ConsoleWorks, corresponding to a man-

aged device. The console may be physically attached to a device console port or it may be mapped to

Syslog events. Privileges are read, write, acknowledge and control.

ConsoleWorks Root Directory

The base directory on the ConsoleWorks server system in which all ConsoleWorks directories reside. On

Windows NT/2000, this directory is C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\.

Device Console Port

A Device Console Port is a serial port on a device that is used to manage that device.

Default Files

Default Files are a basic set of files created by ConsoleWorks installation kits when ConsoleWorks is first in-

stalled. Those files are subsequently used to make invocation directory trees. Each invocation has its own

directory tree based from the ConsoleWorks root directory.

Display

Display refers to a particular Window or Splash Screen displayed during a step in the installation. Screen,

Window and Display are used interchangeably in this guide.

Distribution Kit or Package

A Distribution Kit or Package is a file or files that enable a person to install the ConsoleWorks application.

Each operating system (Windows NT/200 OpenVMS, Tru64, Linux, HP UX and Solaris) uses a unique distribu-

tion kit.

Events

Events are conditions occurring on devices which cause the devices to post status messages to their con-

sole ports or onto the network with Syslog. ConsoleWorks scans console text and Syslog messages for infor-

mation and to use as triggers to initiate actions.

Installer

An Installer is the person installing the ConsoleWorks application and configuring the invocations and pro-

files. The installer is required to have Administrator access privileges.

Intel

A host running an Intel processor as its primary CPU.

Invocation

An Invocation is a copy of the ConsoleWorks application running on the host. Each invocation is an appli-

cation/web server hybrid that allows remote management of devices. Each invocation uses a private set

of consoles, profiles, and user accounts.

♦ note: Each invocation is required to have a unique name since two invocations using the same invoca-

tion name cannot operate concurrently on the same host system.

Linux

A host running Redhat Linux 6.0 (or later) as its operating system.

PCM

POLYCENTER Console Manager in this document refers to Computer Associates’ Unicenter Console Man-

agement for OpenVMS which includes technologies formerly available as: CommandIT Enterprise Edition,

Unicenter TNG for OpenVMS Console Manager, POLYCENTER Console Manager

Product Authorization Key (PAK)

ConsoleWorks licenses are composed of ConsoleWorks Product Authorization Keys (PAK). The Base PAK

includes five connections. Extra connections can also be added. Additional features such as Telnet and

Syslog capabilities can be added with additional PAKs.

Profile

Profile refers to a set of privileges to consoles and/or ConsoleWorks server administration.

Some aspects of a profile are:

•

a profile may contain some or all of the privileges available on a console port,

multiple users may have the same profile,

multiple profiles can provide privileges to the same console port(s), and

a user may have access to one or more profiles, but may use only one profile at a time.

In addition, profiles are used to access ConsoleWorks invocation management as well. ConsoleWorks

management has the ability to read, write, control and delete console ports, profiles and user accounts.

Scans

A scan is a collection of events, other scans or a combination of the two. As a result, a scan could contain

only events, only other scans or both scans and events.

Screen

Screen refers to a particular Window or Splash Screen displayed during a step in the installation. Screen,

Window and Display are used interchangeably in this guide.

Solaris

A host running SUN Solaris 7.0 (or later) as its operating system.

SPARC

A host running a SUN SPARC processor as its primary CPU.

TCP/IP or Transmission Control Protocol/ Internet Protocol port

The Transmission Control Protocol/ Internet Protocol port(s) each host controls. Each invocation is assigned

a specific TCP/IP port to use.

User Account

User account refers to the access a person receives when logging into ConsoleWorks. A user's access to a

console port and to ConsoleWorks management is defined by what profiles the user is given permission to

use.

♦ note: Users may have access to more than one profiles, but may only use one profile at a time.

VMS

A host running Compaq OpenVMS V7.2 (or later) as its operating system

Web Browser

Commonly used Web Browsers such as Netscape Navigator 4.7 or Internet Explorer 5.0 (or later) web

browsers are required to complete the configuration of the installed elements.

Window

Window refers to a particular Window or Splash Screen displayed during a step in the installation. Screen,

Window and Display are used interchangeably in this guide.

2-4. Installation Concepts

The following describe the relationships between some of the functional components used by ConsoleWorks.

Understanding the following concepts will:

•

assist in designing an installation,

prepare the installer for the installation and configuration processes, and

reduce the need for large scale configuration changes and installation redesigns after installation.

Installation Phases

Pre-Installation

The period prior to Installation where the installer collects required software and verifies the host system

meets the requirements for ConsoleWorks installation and operation.

Installation

This phase includes the steps involving installing the ConsoleWorks

application on the target host, setting up a basic invocation, add-

ing ConsoleWorks to the system startup and selectively adding pre-

Invocation setup files

on drive

ConsoleWorks on

drive

packaged event definitions.

ConsoleWorks invocations are highly configurable. During the in-

stallation phase the installer is presented opportunities to edit files

that will be used globally by each invocation, such as event tem-

plate files. Most of these changes can also be made later.

invoked copy of ConsoleWorks in host's memory

Figure 1 - Invocation

Configuration

profiles

console port 01 RWAC

users

Concept of a ConsoleWorks invocation

ConsoleWorks management

Configuration is the period after Installation involving cre-

ating and configuring consoles, profiles, and user ac-

counts. Invocations are in a default mode after installa-

tion and are not fully functional until configured. Con-

figuration operations are performed using a web browser

and are described in the ConsoleWorks Administration

and User Guide.

console port 02 RW

console port 03 R

read

delete

write

console port 01 RWAC

user 01

control

console port 03 RW

console port 04 R

device

console

port(s)

(physical)

or Syslog

Event

user 02

console port 01 RW

console port 01

console port 02 RWAC

read

user 03

acknowledge

write

ConsoleWorks management

control

profile

rule1: only one set of privileges per console port to a profile

rule 2: only one active profile at a time for each user

rule 3: more than one user may have access to and use a profile

rule 4: privileges to a console port may vary between profiles

access privileges to a console port or to

ConsoleWorks management

Invocation Components (Figure 2)

Invocation

A copy of the ConsoleWorks application running on the

host. Users, profiles, and consoles are exclusive to each

invocation.

Figure 2 - Invocation Components

Device Console Port

The physical connection between the host and the external device.

Console

The representation within ConsoleWorks of the a device console including all the parameters necessary to

communicate with that console. A console has four privileges: Read, Write, Acknowledge and Control

(RWAC). Access to a console is controlled via profiles. Each user is given access to a specific profile or

profiles.

Profile

A configured set of privileges providing access to consoles and/or to ConsoleWorks administration within

an invocation. Users are given profile access by user(s) with access to ConsoleWorks management profile

(s). Console privileges are Read, Write, Acknowledge and Control (RAWC). ConsoleWorks administration

privileges are Read, Write, Delete and Control (RWDC).

Some rules for configuring and using profiles per invocation are:

rule 1: each profile has only one set of privileges per console,

rule 2: each profile may have access to one or more console,

rule 3: each user may have only one active profile at a time,

rule 4: more than one user may have access to and use a profile, and

rule 5: privileges to a console may vary between profiles.

A tabular example of these rules is shown below in Table 1. In Table 1, the profiles User 1, User 2, Manager

1 and Manager 2 were created solely for the purpose of the example and are not standard profiles in

ConsoleWorks.

User

A person logging into a ConsoleWorks invocation's user account. Generally speaking, the difference be-

tween an administrative account and a user account is the access to ConsoleWorks management pro-

files. All users are permitted to have access to more than one profile, but can only use one profile at a

time per invocation.

ConsoleWorks Manager

A person logging into a ConsoleWorks invocation with the ConsoleWorks Administrative privileges which

are the ability to Read, Write,

profiles

device a

device b

device c

consoleworks app

Delete and Control (RWDC)

user accounts, profiles and

console ports. ConsoleWorks

Managers are permitted to ac-

cess more than one profile, but

can only use one profile at a

time per invocation.

user 1

user 2

manager 1

manager 2

RWAC

RWDC

RWAC

Table 1. Profiles to device mapping example

Installation Tips and Recommendations

ConsoleWorks supports customizing an invocation's templates. Each invocation has its own directory and

subdirectories. The original templates created during installation are located in the Config subdirectory

under the installation directory specified during the installation process. For Windows NT/2000, the default

is C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Config.

An installer intending to use the same modifications to the templates across several invocations could save

significant effort by editing the templates made during the original installation, make the modifications to

the ConsoleWorks root directory templates. This may be especially useful when the HTML templates are

modified with company specific data, company policy comments or HTML jumps to company specific

files (such as networked documentation).

Each invocation opens all of its device consoles when it is invoked, therefore the installer should make sure

invocations expected to run concurrently do not attempt to access the same devices.

Special Note for Polycenter Console Manager (PCM) owners

ConsoleWorks comes with an array of predefined scans/events, many exported from PCM. These events

can be imported during the installation process or later. The procedures for importing the events for are in

the chapter on Installation in the Adding Functionality section.

3. Pre-Installation

This section contains information on the fundamentals required for installation.

Note: 1) When installing the ConsoleWorks Server on Windows an error will be displayed if you try to install

V1.5 when a previous version is installed. You must uninstall the previous version before attempting to install

V1.5.

2) the ConsoleWorks directory structure for Version 1.5-0 is significantly different from Version 1.4-0. The

base directory for Version 1.4-0 was C:\Cwks where there base directory for Version 1.5-0 is C:\Program Files

\TECSys Development, Inc\ConsoleWorks Server.

3-1. Host System Criticality and ConsoleWorks Exclusivity

ConsoleWorks' primary function is to monitor the health and status of chosen devices, at all times. As a moni-

toring application, ConsoleWorks requires unobstructed access to host system resources at all times. It is the

strongest recommendation that ConsoleWorks be hosted on a dedicated, independent machine. Interfer-

ence from other applications, for example email or printer server support, may interrupt support at critical

times, delaying and possibly precluding recovery efforts.

3-2. Host Operating Systems Supported

ConsoleWorks is written for hosting on OpenVMS, Unix and Windows platforms. This guide is the manual for the

Windows platform hosts running the following (or later) versions: Windows NT 4.0 with Service Pack 3 or Win-

dows 2000 (right click on the My Computer icon and choose Properties to verify current version of the operat-

ing system).

♦ note: ConsoleWorks can run under its own account or under the Administrator account.

3-3. ConsoleWorks is available on CD ROM or from the Internet

ConsoleWorks is available on CD ROM or the latest version can be downloaded from the TDi website at http://

www.tditx.com/. Contact TDi to obtain ConsoleWorks in another format.

3-4. Product Authorization Key (PAK) is required

A Product Authorization Key (PAK) is not required for installation, but is required to activate a ConsoleWorks in-

vocation. TDi will supply the appropriate permanent license with receipt of a purchase order. A temporary

demo license may be downloaded from the same place the ConsoleWorks kit was downloaded.

3-5. Files at the TDi Website

Table 2 has a list files that will be referenced during installation. These ConsoleWorks installation files are avail-

able at the TDi Website (http://www.tditx.com/).

host system

ConsoleWorks version and kit type

ConsoleWorks (v1.5-0) kit

Filename on website*

Windows NT Intel (4.0+) or Windows 2000

ConsoleWorksServer.

exe

3-6. Release Notes

Table 2. List of available ConsoleWorks installation files at the TDi Website (http://www.tditx.com)

ConsoleWorks

release

notes contain information updated since the written manuals were published. These release notes are stored

as installation CD, and once ConsoleWorks is installed, via the web browser. The locations of the RELNOTES-

1_5.*** files are shown in Table 3.

On CD before installation

ConsoleWorks version and kit type

Location on host after installing kit:

Filename on website*

Location on CD ROM from root directory:

From the ConsoleWorks home page:

C:\Program Files\TECSys Development,

Inc\ConsoleWorks Server\Doc

C:\Program Files\TECSys Development, HELP(left panel):

Inc\ConsoleWorks Server\Doc Online Doc (left panel lower):

3-7. Host System

Requirements

Click either Text or HTML (description:

ConsoleWorks V1.5-0 release notes)

Hard Disk require-

Table 3. Location of the RELNOTES-1_5*** files

ments

Systems targeted for running a ConsoleWorks invocation are required to support the minimum disk space re-

quirements shown in Table 4.

RAM requirements

Package

ConsoleWorks Base

Minimum Drive Space

A minimum of 128MBytes of operating system RAM is

recommended. RAM requirements are installation

type dependent. Requirements are affected by

quantity and activity level of devices monitored by

ConsoleWorks in addition to the amount required by

the scan files which will be loaded.

10 MBytes

Included

ConsoleWorks Command Line Interface

ConsoleWorks Documentation

ConsoleWorks Log Files

Included

Site Dependent

10 MBytes

Recommended Minimum

CPU requirements

ConsoleWorks minimum recommended CPU is

the Intel 450 MHz Pentium class processor.

Table 4. Hard Disk Requirements

System Software requirements

ConsoleWorks is written to be hosted on a machine running Windows NT with Service Pack 3 or later in-

stalled or Windows 2000.

TCP/IP running on host

Hosting platforms must be running TCP/IP. ConsoleWorks requires a TCP/IP address that it will use for listen-

ing. The default for ConsoleWorks is to listen to all the interfaces on the ConsoleWorks host (0.0.0.0). The

TCP address for ConsoleWorks to listen to is configurable after installation is complete.

TCP/IP port requirement

The ConsoleWorks invocation requires a TCP/IP port on the host machine. By default, ConsoleWorks instal-

lations use port 5176. The port number is configurable after installation is complete.

3-8. Administrator Account Privileges are Required

The installation procedure creates the ConsoleWorks directory tree. This requires the installer to be logged into

the Administrator account (or another fully privileged account) when performing the installation. Console-

Works installation will fail if not installed from an Administrator account, however, once installed ConsoleWorks

can be run under a non-privileged account.

3-9. Ongoing Disk Space Requirements

Ongoing disk space requirements are installation dependent. Requirements are affected by quantity of and

activity level of devices monitored by ConsoleWorks.

Each device may produce require different amounts of data which precludes recommending a single quan-

tity of disk space for all installations. It is recommended that the daily log file sizes be reviewed periodically in

order to predict future disk space usage. Each addition of a device to the ConsoleWorks invocation warrants

re-evaluating the disk space usage.

Further, it is recommended that ConsoleWorks log files, which are text files, be archived or deleted based on

the user’s criteria. Installers can contact TDi for details and allocation recommendations.

3-10. Web Browser Requirements

Netscape Navigator 4.7 or Internet Explorer 4.0 for Intel systems or Internet Explorer 4.5 for Macintosh systems

(or later) web browsers are required to complete the configuration of the installed elements.

4. Installation

This section contains information on the first stage of the installation procedure. The second stage of the instal-

lation procedure uses a web browser and is discussed in the ConsoleWorks Administrator and User Guide.

Note: If ConsoleWorks is being installed as an update to Version 1.4-0, a new directory structure will be cre-

ated. Save existing template files, action routines, etc. prior to the installation and move them to the proper

directory upon completion of the install.

4-1. Make backup of system disk(s)

As a precaution, make a backup copy of the system disk(s). This is a standard precaution. ConsoleWorks in-

stalls all of its files into a single directory tree, which should preclude any conflicts, however caution is recom-

mended.

4-2. Installation Process

ConsoleWorks installation can be accomplished directly from a CD or from a TDI web site.

- note: The installer may not be notified about files about to be overwritten.

- note: Installation requires Administrator privileges. If the activity to this point has been done from a common

user account, the installer will have to logout and log back in as a user with Administrator access

privileges.

Administrator privileges

mon user account, but the installation is required to be performed from an account with full access privileges.

Uninstall all versions of Field Test Software (if applicable)

Please uninstall all versions of ConsoleWorks Server V1.5 Field Test. This install will not work if the ConsoleWorks

Server V1.5 Field Test is installed. Failure to uninstall the field test version could cause loss of data during install

or uninstall of ConsoleWorks Server.

Mount the CD

The ConsoleWorks CD contains the same files as the TDI installation web site. Open the CD directory and click

on the index.html file. Installation from the CD now proceeds exactly as it would from the web site. If using the

CD for installation, skip to Installation below otherwise continue with the next paragraph.

Open the TDI Installation Web Site

The latest copy of the ConsoleWorks software can be found on the TDI Installation Web site (http://www.tditx.

com/).

Move the software Installation Kit to the Local Disk

Find the section of the web page containing the Windows NT/2000 installation kits. The name of the installa-

tion executable for the Windows platform is ConsoleWorksServer.exe. The file contains all of the necessary files

and information required to install a ConsoleWorks invocation on a Windows platform. Click on the link for this

installation kit and save the file to the local disk.

- note: A ConsoleWorks license, known as a PAK, must be installed in order to run a ConsoleWorks invocation.

Begin the Installation

The installation kit can be started using any of the three common Windows methods for starting executables:

using Run from the Start menu, running ConsoleWorksServer.exe from the MS-DOS prompt or by double click-

ing the executable in Windows Explorer. The installation splash screens are shown in the section below.

When the user launches ConsoleWorksserver.exe, the InstallShield Wizard progress box will appear.

After the initial systems checks are completed the following Welcome panel will appear.

The local system is now checked for previous versions that might be incompatible with this version. If such a

version is currently installed, the following panel will be displayed. Should this panel be displayed, the user

should press the Cancel button and proceed to de-install the previous version before continuing.

Note: If the V1.5 install finds the previous version

(v1.3 or V1.4) data it will allow you to copy the

data to the new version. The previous version

data will be copied automatically if you choose

the "Typical" setup type. The "Custom" setup

type will default to copy the data but it can be

changed to not copy the data by selecting the

"Copy Previous Version Data" feature and

choosing "This feature will not be available". Li-

cense files, console log files, and all files in the

config directory will be copied to the new ver-

sion when the feature is installed. The ability to

copy the previous version data is only allowed

during the initial install. You can not rerun the

install and choose modify or repair to copy the

previous version data. You must uninstall before

you can install again to be asked for the copy

the previous version data feature.

When all checks are completed successfully, the following panel will be displayed.

Depress the Next> button to continue. The installation process will now display the License Agreement.

Select the I accept the terms in the license agreement item and press Next>. The Customer Information panel

will be displayed. Fill in the blanks and press Next>.

The installation type panel will be displayed.

Under normal circumstances, select the Complete installation and press Next>.

If ConsoleWorks is to be installed in a non-standard directory, select Custom and follow the direction panels.

When the Ready to Install the Program panel is presented select Install.

The installation progress panel will be displayed.

When the installation is complete, the following panel will be displayed.

Press the Finish button to exit the installation.

4-3. State of Installation after Completion

When the ConsoleWorks installation is completed a new directory structure has been created in either the De-

fault Installation Directory or in the Directory specified during the installation process.

If an older version of ConsoleWorks was present, the configuration files and other customized files were copied

from their old location to the new directory structure.

Two executables are installed as registered services, consoleworkslmfservice.exe and cworksserverservice.exe.

ConsoleWorks LMF Server Service is the licensing software and is required to run alongside the primary Con-

soleWorks application, ConsoleWorks Server Service.

At this point the installation of ConsoleWorks is complete. A default version of the application is NOT running.

4-4. Installing ConsoleWorks License(s)

Before starting the ConsoleWorks server you should move the licenses you received from TDI to:

C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\LMF\TDI_Licenses

•

note: license files are text files that must be named as filename.LIC (where filename is a descriptive

name of your choosing, but should indicate the actual product license being loaded)

4-5. Starting the ConsoleWorks Server

To start the ConsoleWorks server access the Services Control Panel and start each executable,

1) ConsoleWorks LMF Server

•

note: if you would like to make certain all of your licenses loaded properly, you may check the

contents of the following file:

C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Log\ConsoleWorksLMFService_Err.Log

And if should look similar to the following:

%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-DB-HSG

%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-DB-HSX

%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-SYSLOG

%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-DEMO

-CONWRKS-I-LICTERMAT, License TECSYS-DEVELOPMENT/CONWRKS-DEMO terminates 1-DEC-2001

2) ConsoleWorks Server

Once the ConsoleWorks server is running it will use the ConsoleWorks invocation name Default, the TCP/IP ad-

dress of the host machine, and the port address 5176. By default, the ConsoleWorks server is listening to the

host's IP default port number, port 0.0.0.0.

4-6. ConsoleWorks and the Services Control Panel

Once ConsoleWorks is installed, some of the applications functions can be controlled through the Services

Control Panel. A typical Services Control Panel is shown at the right. The panel is accessed through the Start

Menu: Settings: Services.

ConsoleWorks adds two services: ConsoleWorks LMF Server Service and ConsoleWorks Server Service.

ConsoleWorks LMF Server Service is the licensing software and is required to run alongside the primary Con-

soleWorks application, ConsoleWorks Server Service. The display shown above shows the settings after an in-

stallation is completed (defaults).

4-7. Add ConsoleWorks to the system startup

ConsoleWorks can be added to the host system startup by accessing the settings for it in the Services Control

Panel. Using the display shown above as an ex-

ample, select the ConsoleWorks Server Service

and hit the 'Startup …' button. The display below

will show. Select the radio button for 'Automatic'

in the Startup Type subwindow. Click 'OK' to exit.

Clicking 'Cancel' will leave the application as a

manual startup.

4-8. ConsoleWorks manual starts and manual shut-

downs

ConsoleWorks will automatically be gracefully

shutdown under normal operations by the system

during system shutdown.

It is required that ConsoleWorks LMF Server Service (the licensing service) be started before the ConsoleWorks

Server Service is started. To manually start the ConsoleWorks LMF Server Service, access the Services Control

Panel, select ConsoleWorks LMF Server Service and click on "Startup...' Then select ConsoleWorks Server Ser-

vice and click on "Startup...'

To manually shutdown ConsoleWorks, access the Services Control Panel, select ConsoleWorks Server Service

and click on 'Stop.' Then select ConsoleWorks LMF Server Service and click on 'Stop.' It is recommended that

the licensing service be shutdown when the ConsoleWorks Server Service is shutdown.

4-9. Adding functionality

Import existing scan definitions

ConsoleWorks comes with several scans. The scans can be imported during the installation process or

later. The import_pcm.exe command is used to import the scans and events, which follow a PCM format

from a command line interface. The format for the command is:

import_pcm.exe filename.ext,

where filename.ext is the name of a PCM formatted file. The import utility, import_pcm.exe, has no restric-

tions on the filename and extension. When using the import utility, the importer must have foreknowledge

that the file targeted for import is an authentic PCM formatted file.

4-10. Importing PolyCenter Console Manager (PCM) Port files

ConsoleWorks can import PCM port files. The import_pcm.exe command is used to import PCM data-

bases, consoles, events and/or users, depending on what is contained in the files exported from PCM from

a command line interface. The format for the command is:

import_pcm.exe filename.ext,

where filename.ext is a file created during the export of a PCM database. The import utility, import_pcm.

exe, has no restrictions on the filename and extension. When using the import utility, the importer must

have foreknowledge that the file targeted for import is an authentic PCM database file.

4-11. ConsoleWorks databases

Importing ConsoleWorks Database

The importdb.exe program is used to import ConsoleWorks databases from a command line interface.

The format for the command is:

importdb.exe filename.ext,

where filename.ext is a file created by the ConsoleWorks application exportdb.exe. The filename and ex-

tension have no restrictions. When using the import utility, the importer must have foreknowledge that the

file targeted for import is an authentic ConsoleWorks database file.

Two more features of ConsoleWorks NT import utility are: 1) ConsoleWorks will import databases from previ-

ous ConsoleWorks versions, and 2) ConsoleWorks databases can be exported and imported between sup-

ported host operating systems (NT, VMS, Tru64, Solaris and Linux).

Exporting ConsoleWorks Databases

The exportdb.exe program is used to export ConsoleWorks databases from a command line interface.

The format for the command is:

exportdb.exe filename.ext,

where the filename and extension have no restrictions. The file will be exported as an ASCII file with mostly

readable text and some encoded text. The exported database does not include *.INFO files created for

Event, Consoles and Users, the LOG files or the public domain PCM scan files provided in the distribution.

4-12. Editing ConsoleWorks Default Templates

ConsoleWorks comes with four templates: Event, Event Common, Console and User. Events, Consoles and Us-

ers are created in ConsoleWorks, using a web browser (see Users Guide) or they can be imported as part of a

database import (ConsoleWorks or PCM).

Help files are affiliated with each Event, Console and User. When an Event, Console or User is created, the

corresponding template file is used for the help file. When Help (?) is selected in the web browser the contents

of the applicable template file are displayed. Once the Event, Console or User is modified, a separate *.info

(where * is the name of the Event, Console or User) file is created for that specific Event, Console or User and is

stored in the Config subdirectory under the installation directory for the server. The next time the help (?) is se-

lected, the *.info file is displayed.

The default versions of these templates are located in the Config sub-directory of the ConsoleWorks root direc-

tory and are called: CONSOLE.TEMPLATE, EVENT_COMMON.TEMPLATE, EVENT.TEMPLATE and USER.TEMPLATE.

The User and the Console templates files are text only files. The Event template text file can also include HTML

tags. The templates created during installation can be edited once installed using a standard text editor.

Once the templates are edited, all subsequent *.info files that are created will contain the modified versions of

the template files. This is often a convenience if particular information, such as company contacts or refer-

ences are desired to be in all of the help files.

Event Template Files

ConsoleWorks supports each Event with a specific help file for each Event. Initially, the text displayed in the

help window will be the text and/or HTML tags contained in the EVENT.TEMPLATE file. The text in the file can be

edited and can include HTML tags. The file is used in a web browser environment where the HTML references

can be clicked on to jump to another document. The HTML tags can point to any online documentation re-

trievable to the ConsoleWorks NT client via HTTP (the client's access may not be the same access as the Con-

soleWorks server's access).

♦ note: When the link is clicked on, the requested file is shown in the target window specified. Accordingly, it

is recommended that a new target window be specified unless the requested link will display well

within the ConsoleWorks Event info box containing the link.

Each event help window can be edited to contain whatever information is deemed necessary, some sugges-

tions are:

site and/or event specific procedures,

explanations to the ConsoleWorks user responding to the event what the event means,

provide a URL to other web documents or vendor documentation.

Event Template Files

ConsoleWorks supports each Event with a specific help file for each Event. Additionally, information that is

considered common to all events can also be displayed. The text displayed in the topside of the help window

will be the text and/or HTML tags contained in the EVENT.TEMPLATE file. The text displayed at the bottom of

the help window will be the text and/or HTML tags contained in the EVENT_COMMON.TEMPLATE file.

The text in the EVENT_COMMON.TEMPLATE file can be edited and can include HTML tags. The file is used in a

web browser environment where the HTML references can be clicked on to jump to another document. The

HTML tags can point to any online documentation retrievable to the ConsoleWorks client via HTTP (the client's

access may not be the same access as the ConsoleWorks server's access).

♦ note: When the link is clicked on, the requested file is shown in the target window specified. Accordingly, it

is recommended that a new target window be specified unless the requested link will display well

within the ConsoleWorks Event info box containing the link.

Event information common to all events can be posted in to the EVENT_COMMON.TEMPLATE

file to contain whatever information is deemed necessary, some suggestions are:

site or company specific procedures, and to

provide a URL to other web documents or vendor documentation.

Console Template

ConsoleWorks supports each Console with a specific help file for the Console. Initially, the text displayed in the

help window will be the text contained in the CONSOLE.TEMPLATE file. The text in the file can be modified or

completely replaced. If HTML tags are included, they are displayed only as the raw HTML tags and are not in-

terpreted in the window. The file is used in a text box in a web browser environment.

User Template Files

ConsoleWorks supports each User having information specific to the User, such as phone number, pager or

email information or any text desired to be placed in the text window, in a User specific file. Initially, the text

displayed in the help window will be the text contained in the USER.TEMPLATE file. The text in the file can be

modified or completely replaced. If HTML tags are included, they are displayed only as raw HTML tags and

are not interpreted in the window. The file is used in a text box in a web browser environment.

4-13. LOG Directory

By default, this directory contains files for each managed device. Each file contains time-stamped console

data for each day. Log files are created for each device and are named using the format: DEVICE.

LOG_YYYY_MM_DD. At one-hour intervals, ConsoleWorks will issue a "Timestamp" in these log files, indicating

that ConsoleWorks was actually running at that time.

For auditing purposes, there is a ConsoleWorks auditing log (called ACCESS.LOG) logging each access to the

server by whom and what they did or retrieved. By default, this log file is diabled. The ConsoleWorks adminis-

trator may enable this log file usually for diagnostic purposes. ACCESS.LOG is created if it does not exist and is

appended to each time the server is started.

A log file named ConsoleWorks.log, containing the output from the server process, is created each time the

server is run.

The combination of the ConsoleWorks.log file and the ACCESS.LOG file are sometimes required to be submit-

ted to TDi for problem resolution. The database may also need to be provided.

At this point installation is complete,

however, ConsoleWorks requires configuration.

Refer to the ConsoleWorks Administrator and User Guide for information on how to add, setup, and delete us-

ers, consoles, profiles, events and scans.

5. Software Update

This section provides information regarding an Update of the ConsoleWorks software.

Note: If ConsoleWorks is being installed as an update to Version 1.4-0, a new directory structure will be created. Save exist-

ing template files, action routines, etc. prior to the installation and move them to the proper directory upon completion of

the install.

5-1. Stop the ConsoleWorks Server and License Manager

Access the Services Control Panel to stop the currently running ConsoleWorks services. The Services Control

Panel is accessed through the Start Menu: Settings: Services. The following services must be stopped:

1) Stop the ConsoleWorks Server

2) Stop the ConsoleWorks LMF Server

5-2. Remove the ConsoleWorks Client and Server Programs

Access the Add/Remove Programs Panel to remove the ConsoleWorks Client and Server from the system. The

Add/Remove Programs Panel is accessed through the Start Menu: Settings: Add/Remove Programs. The fol-

lowing programs are to be removed:

1) Remove the ConsoleWorks Client (if necessary)

2) Remove the ConsoleWorks Server

5-3. Re-install the ConsoleWorks Server and Client Programs

Find the section of the web page containing the Windows NT/2000 installation kits. The name of the

installation executable for the ConsoleWorks Server for the Windows platform is Setup.exe. Run the setup pro-

gram and respond to the questions appropriately (refer to Section 4-4 for applicable screens).

If appropriate, find the section of the web page containing the Windows NT/2000 installation kits. The name of

the installation executable for the ConsoleWorks Client for the Windows platform is Setup.exe. Run the setup

program and respond to the questions appropriately.

5-4. Install ConsoleWorks License(s)

Before starting the ConsoleWorks server you should move the licenses you received from TDI to:

C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\LMF\TDI_Licenses

· note: license files are text files that must be named as filename.LIC (where filename is a descriptive

name of your choosing, but should indicate the actual product license being loaded)

5-5. Start the ConsoleWorks Server

To start the ConsoleWorks server access the Services Control Panel and start each executable,

1) ConsoleWorks LMF Server

•

note: if you would like to make certain all of your licenses loaded properly, you may check the

contents of the following file:

C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Log\ConsoleWorksLMFService_Err.Log

And if should look similar to the following:

%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-DB-HSG

%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-DB-HSX

%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-SYSLOG

%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-DEMO

-CONWRKS-I-LICTERMAT, License TECSYS-DEVELOPMENT/CONWRKS-DEMO terminates 1-DEC-2001

2) ConsoleWorks Server

Once the ConsoleWorks server is running it will use the ConsoleWorks invocation name Default, the TCP/IP ad-

dress of the host machine, and the port address 5176. By default, the ConsoleWorks server is listening to the

host's IP default port number, port 0.0.0.0.

5-7. Add ConsoleWorks to the system startup

ConsoleWorks can be added to the host system startup by accessing the settings for it in the Services Control

Panel. Set the ConsoleWorks LMF Server and ConsoleWorks Server for automatic startup.

Appendices

Appendix 1: Profile Rules and Examples

Appendix 2: HTML Directory Edits

Appendix 3: Directory Listing - of a default ConsoleWorks installation on Windows NT/2000

Appendix 4: ConsoleWorks Version 1.4-0 to Version 1.5-0 Directory Cross-Reference.

This Page Intentionally Blank

Appendix 1: Profile Rules and Examples

Profile Rules

rule 1: each profile has only one set of privileges per console port,

rule 2: each profile may have access to one or more console ports,

rule 3: each user may have only one active profile at a time,

rule 4: more than one user may have access to and use a profile, and

rule 5: privileges to a console port may vary between profiles.

The following table can be used to help demonstrate the profile rules.

user

Bill

profiles

basic 1

console a

console b

console c

consoleworks app

Ted

basic 2

manager 1

manager 2

RAWC

RWDC

Dave

RAWC

Example:

Three users, Bill, Ted and Dave were given access to the invocation using the three profiles in the table.

Bill is given access to profiles basic 1, manager 1 and manager 2,

Ted is given access to profile basic 2, and

Dave is given access to profiles manager 2.

Assume all three users are logged in at the same time.

The first question that must be answered is, which profile is each user using?

If Bill uses basic 1, Ted basic 2 (only option) and Dave manager 2 (only option), then the following is

true or can happen:

Bill can see console a and b but not console c or the ConsoleWorks management screens,

Ted can see and write to console a, read console c and ConsoleWorks management but cannot

see console b, and

Dave has read, acknowledge, write and control on console a and read, write, delete and control

to ConsoleWorks management but cannot see console b or c.

further,

If Bill, Ted and Dave are all connected¹to console a, and if Ted writes to console a, then the typing

will appear on Bill's screen and Dave's screen,

If Bill, Ted and Dave are all connected¹to console a, and if Dave writes to console a, then the

typing will appear on Bill's screen and Ted's screen, and

Dave has the read, write, delete, and control ConsoleWorks privileges which allows him to create,

edit, and delete user accounts, profiles and/or consoles.

Each user has intentionally 'connected' to the console by selecting the icon in the left column from the ConsoleWorks

Operations:Consoles display screen.

This Page Intentionally Blank

Appendix 2: HTML Directory Edits

The ConsoleWorks HTML directory contains static HTML files used by the ConsoleWorks web server. These files

are NOT intended to be modified by ConsoleWorks customers. If these files are modified, the results may be

unpredictable and are not supported by TDi customer support. Replacement of the files with the default files

is recommended.

TECSys Development does provide for the exception that the TDI_MINI.GIF file with may be replaced with a

company logo of the same size. This will allow "re-branding" of the ConsoleWorks invocation.

There are no other files that can be user modified in this directory.

This Page Intentionally Blank

Appendix 3: Directory Listing - of a default ConsoleWorks installation on Windows NT/2000

Below is an example directory listing for a ConsoleWorks installation on Windows NT/2000.

Volume in drive C has no label.

Volume Serial Number is 1380-0FE3

Directory of C:\Program Files\TECSys Development, Inc

08/20/2001 01:42p

10/03/2001 09:05a

11/28/2001 02:38p

11/28/2001 03:07p

<DIR>

ConsoleWorks Client

ConsoleWorks Server

0 dir.txt

1 File(s)

0 bytes

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Client

10/03/2001 09:05a

10/03/2001 01:11p

<DIR>

Bin

0 File(s)

0 bytes

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Client\Bin

10/03/2001 01:11p

10/01/2001 11:32a

10/01/2001 11:25a

10/01/2001 11:34a

<DIR>

409,695 CwTProx.exe

431 TermEm.ini

221,277 cwterm.exe

631,403 bytes

3 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server

11/28/2001 02:38p

09/28/2001 03:33p

<DIR>

Actions

Default

HTML

Log

Doc

LMF

Freeware

Bin

Config

1,486 MIME.TYPES

1,486 bytes

1 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Actions

11/28/2001 02:38p

<DIR>

Acknowledge

Event

Purge

0 bytes

0 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Actions\Acknowledge

11/28/2001 02:38p

10/24/2001 01:40p

09/28/2001 03:33p

<DIR>

1,394 AUTOCANCEL.BAT

915 BROADCAST.BAT

2,309 bytes

2 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Actions\Event

11/28/2001 02:38p

07/15/2001 11:10p

<DIR>

1,370 AUTOCANCEL.BAT

10/24/2001 01:40p

07/15/2001 11:10p

1,299 AUTOLOGIN.BAT

915 BROADCAST.BAT

3,584 bytes

3 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Actions\Purge

11/28/2001 02:38p

07/15/2001 11:10p

<DIR>

1,370 AUTOCANCEL.BAT

915 BROADCAST.BAT

2,285 bytes

2 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Default

11/28/2001 02:38p

09/28/2001 03:33p

<DIR>

Config

HTML

Log

Actions

1,486 MIME.TYPES

1,486 bytes

1 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Default\Config

11/28/2001 02:38p

09/28/2001 03:33p

09/26/2001 04:55p

10/24/2001 01:40p

09/28/2001 03:33p

<DIR>

245 CONSOLE.TEMPLATE

1,020 EVENT.TEMPLATE

1,067 EVENT_COMMON.TEMPLATE

888 EVENT_CONWRKS-AUTHFAIL.INFO

664 EVENT_CONWRKS-ENDOFDAY.INFO

350 EVENT_CONWRKS-EVENTMOD.INFO

491 EVENT_CONWRKS-LATDOWN.INFO

302 EVENT_CONWRKS-LOGFAIL.INFO

611 EVENT_CONWRKS-LOSTCOMM.INFO

413 EVENT_CONWRKS-NOSENSYS.INFO

326 EVENT_CONWRKS-NOSYSLOG.INFO

194 EVENT_CONWRKS-RESTORED.INFO

350 EVENT_CONWRKS-UNKSYSLOG.INFO

410 EVENT_CONWRKS-WRITEFAIL.INFO

283 EVENT_CONWRKS-WRITERESUME.INFO

181 USER.TEMPLATE

16 File(s)

7,795 bytes

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Default\HTML

11/28/2001 02:38p

10/24/2001 01:40p

09/28/2001 03:31p

10/24/2001 01:40p

09/28/2001 03:31p

10/24/2001 01:40p

<DIR>

807 0DOT-1.GIF

810 0DOT.GIF

807 1DOT-1.GIF

810 1DOT.GIF

1,088 ACTIVE.GIF

580 ACT_CONNECT.GIF

311 ACT_MON.GIF

144 ALERT.GIF

995 ALL.GIF

7,779 APPWRAPPER.CLASS

387 BLANKBUTTON.GIF

69 BLANKINDEX.HTML

90 BLUE-I.GIF

1,712 BUTTON.GIF

668 CANCELBUTTON.GIF

400 CLRCELBUTTON.GIF

402 CLRCOLBUTTON.GIF

389 CLRROWBUTTON.GIF

5,610 CONMONSETUP.HTML

266 CONNECT.GIF

400 CPYCELBUTTON.GIF

10/24/2001 01:40p

09/28/2001 03:31p

10/24/2001 01:40p

09/28/2001 03:31p

10/24/2001 01:40p

09/28/2001 03:31p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

11/26/2001 04:04p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

10/24/2001 01:40p

11/26/2001 04:04p

10/24/2001 01:40p

402 CPYCOLBUTTON.GIF

389 CPYROWBUTTON.GIF

6,781 CW_LOGIN.GIF

19,688 DATE-PICKER.JS

76 DISABLED.GIF

753 EDITCONTROL.HTML

6,213 EDITFRAMES.HTML

78 EDITMESSAGES.HTML

3,249 FRAME.CLASS

24,689 FRAMEEDIT.JS

696 FRAMESET.HTML

807 GDOT-1.GIF

810 GDOT.GIF

54 GRDOT-LF.GIF

54 GRDOT-RT.GIF

1,566 HELP_ABOUT.HTML

1,544 HELP_ABOUT.TEMPLATE

56,584 INDEX.HTML

472 INDEX_CONSOLE.HTML

260 INDEX_INDEX.HTML

452 INDEX_USER.HTML

404 INVCELBUTTON.GIF

414 INVCOLBUTTON.GIF

399 INVROWBUTTON.GIF

572 LOADBUTTON.GIF

76 LOCKED.GIF

1,307 LOGGED_IN.HTML

206 LOGGED_OUT.HTML

391 LOGO.HTML

229 MAIL0.GIF

250 MAIL1.GIF

343 MAIN.HTML

182,480 MAPEDITOR.CAB

26,471 MAPEDITOR.JAR

29,287 MAPVIEWER.CAB

38,368 MAPVIEWER.JAR

215 MON.GIF

978 NETSCAPE_TPROX.HTML

670 NOLERT.GIF

17 NULLPAGE.HTML

43 ONEDOT.GIF

400 PASCELBUTTON.GIF

402 PASCOLBUTTON.GIF

389 PASROWBUTTON.GIF

1,066 PAUSE.GIF

67,584 POPUP.GIF

292 POPUP.HTML

72 Q_MARK3.GIF

1,128 REFRESH.GIF

1,058 REQD_FEATURE.GIF

639 RESETBUTTON.GIF

1,645 RESTART_FORM.HTML

661 SAVEASBUTTON.GIF

572 SAVEBUTTON.GIF

56 SDOT-DN.GIF

54 SDOT-LF.GIF

54 SDOT-RT.GIF

56 SDOT-UP.GIF

40 SDOT.GIF

3,037 SELECTOR1-1.GIF

6,991 SESSION_MGR.JS

400 SETCELBUTTON.GIF

402 SETCOLBUTTON.GIF

389 SETROWBUTTON.GIF

2,512 SEV_GRPS.GIF

200 SHOW-CALENDAR.GIF

118 SICK.GIF

47 SITEBG.GIF

1,428 STATUSFRAME.CLASS

943 TDICACERT.CRT

15,360 TDIOCT-50.GIF

1,628 TDI_MINI.GIF

1,536 TDI_MINI_PVT.GIF

807 TDOT-1.GIF

818 TDOT.GIF

57,897 TELNET.CAB

67,143 TELNET.JAR

09/28/2001 03:32p

10/24/2001 01:40p

15,049 TFSHOW.JS

13,283 TPROX.CAB

8,925 TPROX.CLASS

15,917 TPROX.JAR

860 TRIDOWN.GIF

863 TRIRIGHT.GIF

870 X.GIF

105 File(s)

726,852 bytes

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Default\HTML\PC

11/28/2001 02:38p

10/24/2001 01:40p

<DIR>

2,440,412 WINNTAGT.EXE

2,440,412 bytes

1 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Default\Log

11/28/2001 02:38p

<DIR>

0 File(s)

0 bytes

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Default\Actions

11/28/2001 02:38p

<DIR>

Acknowledge

Event

Purge

0 bytes

0 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Default\Actions\Acknowledge

11/28/2001 02:38p

10/24/2001 01:40p

09/28/2001 03:33p

<DIR>

1,394 AUTOCANCEL.BAT

915 BROADCAST.BAT

2,309 bytes

2 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Default\Actions\Event

11/28/2001 02:38p

07/15/2001 11:10p

10/24/2001 01:40p

07/15/2001 11:10p

<DIR>

1,370 AUTOCANCEL.BAT

1,299 AUTOLOGIN.BAT

915 BROADCAST.BAT

3,584 bytes

3 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Default\Actions\Purge

11/28/2001 02:38p

07/15/2001 11:10p

<DIR>

1,370 AUTOCANCEL.BAT

915 BROADCAST.BAT

2,285 bytes

2 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\HTML

11/28/2001 02:38p

10/24/2001 01:40p

<DIR>

807 0DOT-1.GIF

810 0DOT.GIF

807 1DOT-1.GIF

810 1DOT.GIF

1,088 ACTIVE.GIF

580 ACT_CONNECT.GIF

311 ACT_MON.GIF

144 ALERT.GIF

995 ALL.GIF

7,779 APPWRAPPER.CLASS

10/24/2001 01:40p

09/28/2001 03:31p

10/24/2001 01:40p

09/28/2001 03:31p

10/24/2001 01:40p

09/28/2001 03:31p

10/24/2001 01:40p

09/28/2001 03:31p

10/24/2001 01:40p

09/28/2001 03:31p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

11/26/2001 04:04p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

10/24/2001 01:40p

09/28/2001 03:32p

10/24/2001 01:40p

11/26/2001 04:04p

10/24/2001 01:40p

387 BLANKBUTTON.GIF

69 BLANKINDEX.HTML

90 BLUE-I.GIF

1,712 BUTTON.GIF

668 CANCELBUTTON.GIF

400 CLRCELBUTTON.GIF

402 CLRCOLBUTTON.GIF

389 CLRROWBUTTON.GIF

5,610 CONMONSETUP.HTML

266 CONNECT.GIF

400 CPYCELBUTTON.GIF

402 CPYCOLBUTTON.GIF

389 CPYROWBUTTON.GIF

6,781 CW_LOGIN.GIF

19,688 DATE-PICKER.JS

76 DISABLED.GIF

753 EDITCONTROL.HTML

6,213 EDITFRAMES.HTML

78 EDITMESSAGES.HTML

3,249 FRAME.CLASS

24,689 FRAMEEDIT.JS

696 FRAMESET.HTML

807 GDOT-1.GIF

810 GDOT.GIF

54 GRDOT-LF.GIF

54 GRDOT-RT.GIF

1,566 HELP_ABOUT.HTML

1,544 HELP_ABOUT.TEMPLATE

56,584 INDEX.HTML

472 INDEX_CONSOLE.HTML

260 INDEX_INDEX.HTML

452 INDEX_USER.HTML

404 INVCELBUTTON.GIF

414 INVCOLBUTTON.GIF

399 INVROWBUTTON.GIF

572 LOADBUTTON.GIF

76 LOCKED.GIF

1,307 LOGGED_IN.HTML

206 LOGGED_OUT.HTML

391 LOGO.HTML

229 MAIL0.GIF

250 MAIL1.GIF

343 MAIN.HTML

182,480 MAPEDITOR.CAB

26,471 MAPEDITOR.JAR

29,287 MAPVIEWER.CAB

38,368 MAPVIEWER.JAR

215 MON.GIF

978 NETSCAPE_TPROX.HTML

670 NOLERT.GIF

17 NULLPAGE.HTML

43 ONEDOT.GIF

400 PASCELBUTTON.GIF

402 PASCOLBUTTON.GIF

389 PASROWBUTTON.GIF

1,066 PAUSE.GIF

67,584 POPUP.GIF

292 POPUP.HTML

72 Q_MARK3.GIF

1,128 REFRESH.GIF

1,058 REQD_FEATURE.GIF

639 RESETBUTTON.GIF

1,645 RESTART_FORM.HTML

661 SAVEASBUTTON.GIF

572 SAVEBUTTON.GIF

56 SDOT-DN.GIF

54 SDOT-LF.GIF

54 SDOT-RT.GIF

56 SDOT-UP.GIF

40 SDOT.GIF

3,037 SELECTOR1-1.GIF

6,991 SESSION_MGR.JS

400 SETCELBUTTON.GIF

402 SETCOLBUTTON.GIF

389 SETROWBUTTON.GIF

2,512 SEV_GRPS.GIF

200 SHOW-CALENDAR.GIF

10/24/2001 01:40p

09/28/2001 03:32p

10/24/2001 01:40p

11/28/2001 02:38p

118 SICK.GIF

47 SITEBG.GIF

1,428 STATUSFRAME.CLASS

943 TDICACERT.CRT

15,360 TDIOCT-50.GIF

1,628 TDI_MINI.GIF

1,536 TDI_MINI_PVT.GIF

807 TDOT-1.GIF

818 TDOT.GIF

57,897 TELNET.CAB

67,143 TELNET.JAR

15,049 TFSHOW.JS

13,283 TPROX.CAB

8,925 TPROX.CLASS

15,917 TPROX.JAR

860 TRIDOWN.GIF

863 TRIRIGHT.GIF

870 X.GIF

<DIR>

105 File(s)

726,852 bytes

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\HTML\PC

11/28/2001 02:38p

10/24/2001 01:40p

<DIR>

2,440,412 WINNTAGT.EXE

2,440,412 bytes

1 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Log

11/28/2001 02:38p

11/28/2001 02:54p

<DIR>

134 ConsoleWorksLMFService_Out.Log

749 ConsoleWorksLMFService_Err.Log

883 bytes

2 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Doc

11/28/2001 02:38p

09/28/2001 03:31p

10/24/2001 01:40p

09/28/2001 03:31p

10/24/2001 01:40p

09/28/2001 03:31p

10/24/2001 01:40p

09/28/2001 03:31p

10/24/2001 01:40p

09/28/2001 03:31p

10/24/2001 01:40p

09/28/2001 03:31p

08/07/2001 01:54p

09/28/2001 03:31p

10/24/2001 01:40p

09/28/2001 03:31p

<DIR>

129 CWK0140.TITLE

146 CWK9999.TITLE

345,030 CWKIGN01400.PDF

190 CWKIGN01400.TITLE

180,944 CWKIGU01400.PDF

184 CWKIGU01400.TITLE

231,007 CWKIGV01400.PDF

187 CWKIGV01400.TITLE

2,132,717 CWKUGX01400.PDF

185 CWKUGX01400.TITLE

85,257 CWTUGX01400.PDF

192 CWTUGX01400.TITLE

581 HEADER.HTML

63,438 RELNOTES-1_4-0.HTML

75,926 RELNOTES-1_4-0.PDF

263 RELNOTES-1_4-0.TITLE

53,504 RELNOTES-1_4-0.TXT

23,505 RELNOTES-1_5-0.HTML

43,665 RELNOTES-1_5-0.PDF

263 RELNOTES-1_5-0.TITLE

23,295 RELNOTES-1_5-0.TXT

1,245 SITE_SPECIFIC.HTML

9,154 TERMS.HTML

39 TRAILER.HTML

24 File(s)

3,271,046 bytes

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\LMF

11/28/2001 02:38p

<DIR>

TDI_Licenses

0 bytes

0 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\LMF\TDI_Licenses

11/28/2001 02:38p

08/06/2001 11:23a

08/08/2001 12:00p

<DIR>

285 CONWRKS-DB-HSG.lic

285 CONWRKS-DB-HSX.lic

283 CONWRKS-SYSLOG.lic

283 CONWRKS-SYSLOG-6.lic

308 demo.lic

9 File(s)

2,583 bytes

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Freeware

11/28/2001 02:38p

09/28/2001 03:33p

<DIR>

16,377 FREEWARE_COPYRIGHT.TXT

868 FREEWARE_README.TXT

18,736 GNU_GENERAL_PUBLIC_LICENSE.TXT

671 PCM_SCAN_AIX.PORT

8,154 PCM_SCAN_DCPS.PORT

1,371 PCM_SCAN_DCSC.PORT

1,542 PCM_SCAN_DECNSR.PORT

3,630 PCM_SCAN_HSC50.PORT

5,289 PCM_SCAN_HSC70.PORT

1,657 PCM_SCAN_HSJ40.PORT

1,452 PCM_SCAN_KL10.PORT

644 PCM_SCAN_KS10.PORT

1,919 PCM_SCAN_LANBRIDGE.PORT

5,958 PCM_SCAN_LPS40.PORT

404 PCM_SCAN_MICROVAX2000.PORT

411 PCM_SCAN_MICROVAX3000.PORT

1,535 PCM_SCAN_MICROVAXII.PORT

6,499 PCM_SCAN_PCM_INTERNALS.PORT

589 PCM_SCAN_PLY_PERF_ADV.PORT

2,068 PCM_SCAN_POLY_NETWORKER.PORT

3,570 PCM_SCAN_RAID5.PORT

3,771 PCM_SCAN_RSTSV9.PORT

3,920 PCM_SCAN_SCHEDULER.PORT

26,773 PCM_SCAN_SLS.PORT

27,696 PCM_SCAN_ULTRIX.PORT

30,631 PCM_SCAN_UNIX.PORT

11,655 PCM_SCAN_VAX4000.PORT

5,547 PCM_SCAN_VAX6000.PORT

394 PCM_SCAN_VAX6300.PORT

1,496 PCM_SCAN_VAX750.PORT

13,316 PCM_SCAN_VAX7600.PORT

1,501 PCM_SCAN_VAX780.PORT

396 PCM_SCAN_VAX8200.PORT

394 PCM_SCAN_VAX8300.PORT

4,471 PCM_SCAN_VAX8500.PORT

7,119 PCM_SCAN_VAX8600.PORT

4,464 PCM_SCAN_VAX8700.PORT

4,760 PCM_SCAN_VAX8800.PORT

8,310 PCM_SCAN_VAX9000.PORT

11,050 PCM_SCAN_VMSV5.PORT

8,377 PCM_SCAN_VMSV6.PORT

5,051 PCM_SCAN_WANROUTER_90.PORT

264,436 bytes

42 File(s)

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Bin

11/28/2001 02:38p

11/26/2001 04:18p

11/26/2001 04:21p

11/26/2001 04:22p

11/26/2001 04:23p

11/26/2001 04:20p

11/28/2001 01:45p

11/26/2001 04:17p

11/26/2001 04:19p

11/26/2001 04:10p

<DIR>

77,943 ConsoleWorksService.exe

151,677 ConsoleWorksLMFService.exe

110,689 exportdb.exe

659,557 import_pcm.exe

110,689 importdb.exe

151,687 consoleworks_reset_password.exe

815,209 ConsoleWorks.exe

1,835,111 cwterm.exe

409,695 CwTProx.exe

511 TermEm.ini

10 File(s)

4,322,768 bytes

Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Config

11/28/2001 02:38p

09/28/2001 03:33p

09/26/2001 04:55p

10/24/2001 01:40p

09/28/2001 03:33p

<DIR>

245 CONSOLE.TEMPLATE

1,020 EVENT.TEMPLATE

1,067 EVENT_COMMON.TEMPLATE

888 EVENT_CONWRKS-AUTHFAIL.INFO

664 EVENT_CONWRKS-ENDOFDAY.INFO

350 EVENT_CONWRKS-EVENTMOD.INFO

491 EVENT_CONWRKS-LATDOWN.INFO

302 EVENT_CONWRKS-LOGFAIL.INFO

611 EVENT_CONWRKS-LOSTCOMM.INFO

413 EVENT_CONWRKS-NOSENSYS.INFO

326 EVENT_CONWRKS-NOSYSLOG.INFO

194 EVENT_CONWRKS-RESTORED.INFO

350 EVENT_CONWRKS-UNKSYSLOG.INFO

410 EVENT_CONWRKS-WRITEFAIL.INFO

283 EVENT_CONWRKS-WRITERESUME.INFO

181 USER.TEMPLATE

16 File(s)

7,795 bytes

Total Files Listed:

351 File(s)

14,862,565 bytes

77 Dir(s) 6,723,207,168 bytes free

Appendix 4: ConsoleWorks Version 1.4-0 to Version 1.5-0 Directory Cross-Reference

This section provides a guide to locating files from earlier versions of ConsoleWorks on Windows NT/2000.

ConsoleWorks Version 1.4-0

ConsoleWorks Version 1.5-0

Description

C:\

\Cwks

\Program Files

\TECSys Development, Inc

\ConsoleWorks Server

\Actions

Action Routine Template Location

Original Acknowledge Scripts

\Acknowledge

\Event

\Purge

Original Event Scripts

Original Purge Scripts

\Bin

ConsoleWorks Binary Executables (Note: in Version 1.4-0

found in the C:\Cwks Directory)

ConsoleWorks Configuration and Event Files

ConsoleWorks Documentation

\Config

\Doc

\Port

\Freeware

\HTML

PORT files - Compaq OpenVMS Freeware

Default HTML Files - .GIF, etc.

Windows NT Agent

ConsoleWorks License Directory

Site-Specific ConsoleWorks Licenses

ConsoleWorks LMF Log Directory

\PC

\LMF

\TDI Licenses

\LMF

\TDI Licenses

\Log

\Default

\Actions

\Acknowledge

\Event

\Purge

\Config

\HTML

Invocation Top-Level Directory

\Actions

\Acknowledge

\Event

\Purge

\Config

\HTML

Invocation-Specific Action Routines

Invocation-Specific Acknowledge Scripts

Invocation-Specific Event Scripts

Invocation-Specific Purge Scripts

Invocation-Specific ConsoleWorks Configuration and Event Files

Invocation-Specific HTML Files - .GIF, etc.

Windows NT Agent

Invocation-Specific Console Log Directory (Note: Version 1.4-0

Directory contains both ConsoleWorks and Console Logs)

\PC

\LOG

\Log

Document End

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