User’s Guide
Dell S2218M/S2318M
Model No.: S2218M/S2318M
Regulatory model: S2218Mc/S2318Mc
Contents
About Your Monitor ................................................................ 5
Package Contents......................................................................................5
Product Features ........................................................................................6
Identifying Parts and Controls.................................................................8
Plug and Play Capability.......................................................................... 11
LCD Monitor Quality and Pixel Policy.................................................. 11
Maintenance Guidelines ......................................................................... 11
Setting Up the Monitor......................................................... 12
Connecting the Stand .............................................................................12
Connecting Your Monitor ......................................................................13
Organizing Cables....................................................................................14
Removing the Monitor Stand.................................................................15
Operating your Monitor....................................................... 16
Power On the Monitor............................................................................16
Using the Front Panel Controls.............................................................16
Using the On-Screen Display (OSD) Menu.........................................18
Contents
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3
Setting the Maximum Resolution......................................................... 30
Using the Tilt .............................................................................................31
Troubleshooting....................................................................32
Self-Test.....................................................................................................32
Built-in Diagnostics..................................................................................33
Common Problems .................................................................................34
Product-Specific Problems....................................................................36
Appendix ....................................................................................................37
FCC Notices (U.S. Only) and Other Regulatory Information ..........37
Contact Dell ..............................................................................................37
Setting Up Your Monitor.........................................................................38
Monitor Specifications .........................................................40
4
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Contents
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup
guide for setup instructions.
Monitor
∞
Stand riser
∞
Stand base
∞
∞
Power Adapter
Power cable (varies by
countries)
∞
About Your Monitor
|
5
VGA Cable
∞
∞
Cable Holder
Quick Setup Guide
∞
∞
Safety and Regulatory
Information
6
|
About Your Monitor
Product Features
The Dell S2218M_S2318M flat panel display has an active matrix, Thin-Film Transistor
(TFT), Liquid Crystal Display (LCD), In-plane Switching panel and LED backlight. The
monitor features include:
S2218M: 54.61 cm (21.5 inch) viewable area display (measured diagonally). 1920
x 1080 resolution, plus full-screen support for lower resolutions.
∞
∞
∞
S2318M: 58.42 cm (23 inch) viewable area display (measured diagonally). 1920 x
1080 resolution, plus full-screen support for lower resolutions.
Wide viewing angle to allow viewing from a sitting or standing position, or while
moving from side-to-side.
Plug and play capability if supported by your system.
∞
∞
On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
Energy Star certified monitor.
Security - lock slot.
∞
∞
∞
Capability to switch from wide aspect to standard aspect ratio while maintaining
the image quality.
TCO-Certified Displays.
∞
∞
∞
∞
∞
BFR/PVC-Reduced (Its circuit boards are made from BFR/PVC-free laminates).
High Dynamic Contrast Ratio (8,000,000:1).
0.3 W standby power when in the sleep mode.
Energy Gauge shows the energy level being consumed by the monitor in real
time.
Optimize eye comfort with a flicker-free screen and ComfortView feature which
minimizes blue light emission.
∞
About Your Monitor
|
7
Identifying Parts and Controls
Front View
2
1
Front panel controls
Label
Description
1
Power On/Off button (with LED indicator)
2
NOTE: For displays with glossy bezels the user should consider the placement of
the display as the bezel may cause disturbing reflections from surrounding light
and bright surfaces.
8
|
About Your Monitor
Back View
S2218M
S2218M
S2218M
S2218M
S2218Mc
S2218Mc
1
2
V
3
.
3
3
A
1
2
V
3
.
3
3
A
1
2
V
3
.
3
3
A
1
2
V
3
.
3
3
A
S2218Mc
S2218Mc
1
3
5
2
4
Back View with monitor stand
Back View without monitor stand
Label
1
Description
Use
Security-lock slot
Secures monitor with security lock
(security lock not included).
2
Regulatory label (including Barcode Lists the regulatory approvals. Refer
serial number and Service Tag label) to this label if you need to contact
Dell for technical support. The Dell
service tag is used for Dell warranty
and customer service management
purposes and for records of the base
system.
3
4
5
Regulatory information engraving
Stand release button
Lists the regulatory approvals.
Releases stand from monitor.
Cable management slot
Uses to organize cables by placing
them through the slot.
About Your Monitor
|
9
Side View
Bottom View
1
2
3
Bottom view without monitor stand
Description Use
Label
1
Power-adapter port
DVI(HDCP) port
VGA port
To connect the monitor power cable using a
12V DC adapter for transition.
2
3
To connect your computer to the monitor us-
ing a DVI cable.
To connect your computer to the monitor using
a VGA cable.
10
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About Your Monitor
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so the system can configure
itself and optimize the monitor settings. Most monitor installations are automatic,
you can select different settings if desired. For more information about changing the
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning
or handling your monitor:
To clean your anti-static screen, lightly dampen a soft, clean cloth with water.
If possible, use a special screen-cleaning tissue or solution suitable for the anti-
static coating. Do not use benzene, thinner, ammonia, abrasive cleaners or
compressed air.
∞
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the monitor.
∞
∞
∞
∞
If you notice white powder when you unpack your monitor, wipe it off with a
cloth.
Handle your monitor with care as a darker-colored monitor may get scratched
and show white scuff marks more than a lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.
About Your Monitor
|
11
Setting Up the Monitor
Connecting the Stand
NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: The following steps is applicable for a monitor with a stand.
2
1
To attach the monitor stand:
1. Fit the stand riser and stand base together, and then turn in the stand base.
2. Fit the two tabs on the upper part of the stand to the groove on the back of the
monitor.Press the stand until it snaps into place.
12
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Setting Up the Monitor
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
NOTE: Do not connect all cables to the computer at the same time.
To connect your monitor to the computer:
1. Turn Off your computer and disconnect the power cable.
2. Connect either the white (digital DVI) or the blue (analog VGA) display connector
cable to the corresponding video port on the back of your computer. Do not use
both cables on the same at the same time. Use both the cables only when they
are connected to two different computers with appropriate video systems.
Connecting the VGA cable
Connecting the DVI cable (Optional Purchase)
Setting Up the Monitor
|
13
Organizing Cables
After you connect all necessary cables to your monitor and computer, organize all
cables as shown above.
NOTE: After the cables are connected, they will have to be disconnected again
to route them through the hole.
14
|
Setting Up the Monitor
Removing the Monitor Stand
NOTE: To prevent scratches on the LCD screen while removing the stand,
ensure that the monitor is placed on a soft and clean surface.
NOTE: The following steps is applicable for a monitor with a stand.
2
3
To remove the stand:
1. Place the monitor on a soft cloth or cushion.
2. Use a long and thin screwdriver to push the release latch.
3. Once the latch is released, remove the base away from monitor.
Setting Up the Monitor
|
15
Operating your Monitor
Power On the Monitor
Press the
button to turn On the monitor.
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the image being
displayed.
1
2
3
4
5
1
2
3
4
Control buttons
The following table describes the front panel buttons:
Front Panel Button
Description
1
Use this button to choose from a list of preset
modes.
Shortcut key/Preset Modes
2
Use this button to directly access the Brightness/
Contrast menu.
Shortcut key/Brightness/
Contrast
3
Use the MENU button to launch the On-Screen
Display (OSD) and select the OSD Menu. See
Menu
16
|
Operating your Monitor
4
5
Use this button to go back to the main menu or
exit the OSD main menu.
Exit
Use the Power button to turn the monitor On
and Off.
Power On/Off button (with
LED indicator)
Solid white light indicates the monitor is On and
fully functional. Blinking white light indicates the
power save mode.
OSD controls
Use the buttons on the front of the monitor to adjust the image settings.
1
2
4
3
Front Panel Button
Description
1
2
3
4
Use the Up button to increase values or move up.
Up
Down
OK
Use the Down button to adjust (decrease ranges)
items in the OSD menu.
Use the OK button to confirm your selection.
Use the Back button to go back to the previous menu.
Back
Operating your Monitor
|
17
Using the On-Screen Display (OSD) Menu
Accessing the OSD menu
NOTE: If you change the settings and then either proceed to another menu or
exit the OSD menu, the monitor automatically saves those changes. The changes
are also saved if you change the settings and then wait for the OSD menu to
disappear.
1. Press the
button to display the OSD main menu.
Main Menu for analog (VGA) input
Dell S2X18M
Energy Use
Brightness / Contrast
Auto Adjust
Input Source
Color
Display
Energy
75%
75%
Menu
Personalize
Others
Resolution: 1920x1080, 60Hz
2. Press the
and
buttons to move between the setting options. As you move
from one icon to another, the option name is highlighted. See the following
table for a complete list of all the options available for the monitor.
3. Press the
button once to activate the highlighted option.
and button to select the desired parameter.
4. Press
5. Press
and then use the
and
buttons, according to the indicators on
the menu, to make your changes.
6. Select the
button to return to the main menu.
18
|
Operating your Monitor
Icon
Menu and
Submenus
Description
Brightness/
Contrast
Use this menu to activate Brightness/Contrast adjustment.
Dell S2X18M
Energy Use
Brightness / Contrast
Auto Adjust
Input Source
Color
Display
Energy
75%
75%
Menu
Personalize
Others
Resolution: 1920x1080, 60Hz
Brightness
Contrast
Brightness adjusts the luminance of the backlight.
Press the button to increase the brightness and press
button to decrease the brightness (min. 0 / max.
the
100).
NOTE: Manual adjustment of Brightness is disabled
when Dynamic Contrast is switched on.
Adjust the Brightness first, and then adjust the Contrast
only if further adjustment is necessary.
Press the
button to increase the contrast and press the
button to decrease the contrast (min. 0 / max. 100).
The Contrast function adjusts the degree of difference
between darkness and lightness on the monitor screen.
Operating your Monitor
|
19
Use this key to activate automatic setup and adjust menu.
Auto Adjust
Dell S2X18M
Brightness / Contrast
Energy Use
Press
to adjust the screen automatically.
Auto Adjust
Input Source
Color
Display
Energy
Menu
Personalize
Others
Resolution: 1920x1080, 60Hz
The following dialog appears on a black screen as the
monitor self-adjusts to the current input:
Auto Adjustment in Progress...
Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you
can further tune your monitor by using the Pixel Clock
(Coarse) and Phase (Fine) controls under Display Settings.
NOTE: Auto Adjust does not occur if you press the
button while there are no active video input signals or
attached cables.
This option is only available when you are using the
analog (VGA) connector.
20
|
Operating your Monitor
Input Source
Use the Input Source menu to select between the
different video signals that may be connected to your
monitor.
Dell S2X18M
Energy Use
Brightness / Contrast
VGA
Auto Adjust
DVI
Auto Select
On
Input Source
Color
Reset Input Source
Display
Energy
Menu
Personalize
Others
Resolution: 1920x1080, 60Hz
VGA
DVI
Select VGA input when you are using the analog (VGA)
connector. Push to select the VGA input source.
Select DVI input when you are using the Digital (DVI)
connector. Push to select the DVI input source.
Auto Select
Reset Input Source
Select auto select to scan for available input signals.
Select this option to restore default Input Source.
Color
Use Color to adjust the color setting mode.
Dell S2X18M
Energy Use
Brightness / Contrast
Preset Modes
Standard
RGB
Auto Adjust
Input Color Format
Reset Color
Input Source
Color
Display
Energy
Menu
Personalize
Others
Resolution: 1920x1080, 60Hz
Operating your Monitor
|
21
Preset Modes When you select Preset Modes, you can choose Standard,
ComfortView, Multimedia, Movie, Game, Warm, Cool or
Custom Color from the list.
Standard: Loads the monitor's default color settings.
This is the default preset mode.
∞
ComfortView: Decreases the level of blue light emitted
from the screen to make viewing more comfortable for
your eyes.
∞
Multimedia: Loads color settings ideal for multimedia
applications.
∞
Movie: Loads color settings ideal for movies.
∞
∞
Game: Loads color settings ideal for most gaming
applications.
Warm: Increases the color temperature. The screen
appears warmer with a red/yellow tint.
∞
∞
∞
Cool: Decreases the color temperature. The screen
appears cooler with a blue tint.
Custom Color: Allows you to manually adjust the color
settings.
Press the
and
buttons to adjust the three colors (R,
G, B) values and create your own preset color mode.
Dell S2X18M
Brightness / Contrast
Energy Use
Preset Modes
Standard
Auto Adjust
ComfortView
Input Color Format
Reset Color
Input Source
Color
Multimedia
Movie
Display
Game
Energy
Warm
Menu
Cool
Personalize
Others
Custom Color
Resolution: 1920x1080, 60Hz
22
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Operating your Monitor
Input Color
Format
Allows you to set the video input mode to:
RGB: Select this option if your monitor is connected
to a computer or DVD player using the HDMI to DVI
adapter.
∞
YPbPr: Select this option if your DVD player supports
only YPbPr output.
∞
Dell S2X18M
Energy Use
Brightness / Contrast
Preset Modes
Auto Adjust
Input Color Format
Reset Color
RGB
YPbPr
Input Source
Color
Display
Energy
Menu
Personalize
Others
Resolution: 1920x1080, 60Hz
Hue
This feature can shift the color of the video image to green
or purple. This is used to adjust the desired flesh tone
color. Use
or
to adjust the hue from 0 to 100.
Press
Press
to increase the green shade of the video image.
to increase the purple shade of the video image.
NOTE: Hue adjustment is available only when you select
Movie or Game preset mode.
Saturation
This feature can adjust the color saturation of the video
image. Use
'100'.
or
to adjust the saturation from '0' to
Press
to increase the monochrome appearance of the
video image.
Press
to increase the colorful appearance of the video
image.
NOTE: Saturation adjustment is available only when you
select Movie or Game preset mode.
Reset Color
Allows your monitor color settings to the factory settings.
Operating your Monitor
|
23
Display
Use the Display to adjust image.
Dell S2X18M
Energy Use
Brightness / Contrast
Aspect Ratio
Wide 16:9
Auto Adjust
Horizontal Position
Vertical Position
Sharpness
50
50
50
Input Source
Color
Display
50
23
Pixel Clock
Energy
Phase
Menu
Dynamic Contrast
Response Time
Reset Display
Personalize
Others
Normal
Resolution: 1920x1080, 60Hz
Aspect Ratio
Adjusts the image ratio to Wide 16:9, 4:3 or 5:4.
Use or the buttons to adjust image left and right.
Horizontal
Position
Minimum is '0' (-). Maximum is '100' (+).
Vertical Position
Use the
or
buttons to adjust image up and down.
Minimum is '0' (-). Maximum is '100' (+).
Sharpness
Pixel Clock
This feature can make the image look sharper or softer.
Use
The Phase and Pixel Clock adjustments allow you to adjust
your monitor to your preference. Use or buttons to
or
to adjust the sharpness from '0' to '100'.
adjust for best image quality. Minimum is ‘0’ (-). Maximum
is ‘100’ (+).
Phase
If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and
then use Phase (fine), again. Minimum is ‘0’ (-). Maximum
is ‘100’ (+).
Dynamic
Contrast
Allows you to increase the level of contrast to provide
sharper and more detailed image quality.
Press the
or "Off".
button to select the Dynamic Contrast "On"
NOTE: Dynamic Contrast provides higher contrast if
you select Game or Movie preset mode.
Response Time User can select between Fast or Normal.
Reset Display Select this option to restore default display settings.
24
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Operating your Monitor
Dell S2X18M
Brightness / Contrast
Energy Use
Power Button LED
Reset Energy
Energy
On During Active
Auto Adjust
Input Source
Color
Display
Energy
Menu
Personalize
Others
Resolution: 1920x1080, 60Hz
Power Button Allows you to set the power LED indicator On During
LED
Reset Energy
Menu
Active or Off During Active to save energy.
Select this option to restore default Energy Settings.
Select this option to adjust the settings of the OSD, such
as, the languages of the OSD, the amount of time the
menu remains on screen and so on.
Dell S2X18M
Energy Use
Brightness / Contrast
Language
Transparency
Timer
English
20
Auto Adjust
20 s
Input Source
Color
Unlock
Lock
Display
Reset Menu
Energy
Menu
Personalize
Others
Resolution: 1920x1080, 60Hz
Language
Language options set the OSD display to one of the eight
languages (English, Spanish, French, German, Brazilian
Portuguese, Russian, Simplified Chinese, or Japanese).
Transparency Select this option to change the menu transparency by
pressing the and buttons from 0 to 100.
Timer
OSD Hold Time: sets the length of time the OSD will
remain active after the last time you pressed a button.
Use
or
to adjust the slider in 1 second increments,
from 5 to 60 seconds.
Operating your Monitor
|
25
Lock
Controls user access to adjustments. When Lock is
selected, no user adjustments are allowed. All buttons are
locked.
NOTE:
Lock – Either soft lock (through the OSD menu) or
hard lock (press and hold the button beside the power
button for 6 seconds)
∞
∞
Unlock – Only hard unlock (press and hold the button
beside the power button for 6 seconds)
Reset Menu
Personalize
Reset all OSD settings to the factory preset values.
Users can choose a feature from Shortcut Key 1, Shortcut
Key 2, Reset Personalization, Preset Modes or Brightness/
Contrast and set it as a shortcut key.
Dell S2X18M
Energy Use
Brightness / Contrast
Shortcut Key 1
Shortcut Key 2
Preset Modes
Auto Adjust
Brightness/Contrast
Reset Personalization
Input Source
Color
Display
Energy
Menu
Personalize
Others
Resolution: 1920x1080, 60Hz
Shortcut Key 1 User can select one of the followings: Preset Modes,
Brightness/Contrast, Auto Adjust, Input Source and
Aspect Ratio to set the Shortcut Key 1.
Shortcut Key 2 User can select one of the followings: Preset Modes,
Brightness/Contrast, Auto Adjust, Input Source and
Aspect Ratio to set the Shortcut Key 2.
Reset
Allows you to restore shortcut key to the default setting.
Personalization
Dell S2X18M
Brightness / Contrast
Energy Use
Others
DDC/CI
Enable
Disable
Auto Adjust
LCD Conditioning
Reset Other
Input Source
Color
Factory Reset
Display
Energy
Menu
Personalize
Others
Resolution: 1920x1080, 60Hz
26
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Operating your Monitor
DDC/CI
DDC/CI (Display Data Channel/Command Interface)
allows your monitor parameters (brightness, color
balance and etc.) to be adjustable via the software on
your computer.
You can disable this feature by selecting Disable Enable
this feature for best user experience and optimum
performance of your monitor.
Dell S2X18M
Energy Use
Brightness / Contrast
DDC/CI
Enable
Disable
Auto Adjust
LCD Conditioning
Reset Other
Input Source
Color
Factory Reset
Display
Energy
Menu
Personalize
Others
Resolution: 1920x1080, 60Hz
LCD
Conditioning
Helps reduce minor cases of image retention. Depending
on the degree of image retention, the program may
take some time to run. To start LCD conditioning, select
Enable.
Dell S2X18M
Energy Use
Brightness / Contrast
DDC/CI
Auto Adjust
Enable
Disable
LCD Conditioning
Reset Other
Input Source
Color
Factory Reset
Display
Energy
Menu
Personalize
Others
Resolution: 1920x1080, 60Hz
Reset Other
Reset all settings under the Others setting menu to the
factory preset values.
Factory Reset Reset all settings to the factory preset values.
NOTE: Your monitor has a built-in feature to automatically calibrate the
brightness to compensate for LED aging.
Operating your Monitor
|
27
OSD Warning Messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or
Movie), the manual brightness adjustment is disabled.
Dell S2X18M
To allow manual adjustment of brightness, the Dynamic Contrast will be
switched off.
Do you want to continue?
No
Yes
When the monitor does not support a particular resolution mode, the following
message is displayed:
Dell S2X18M
The current input timing is not supported by the monitor display. Please
change your input timing to 1920x1080, 60Hz or any other monitor
listed timing as per the monitor specifications.
This means that the monitor cannot synchronize with the signal that it is receiving
frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080.
You will see the following message before the DDC/CI function is disabled:
Dell S2X18M
The function of adjusting display setting using PC application will be
disabled.
Do you wish to disable DDC/CI function?
No
Yes
28
|
Operating your Monitor
When the monitor enters the Power Save Mode, the following message appears:
Dell S2X18M
Entering Power Save Mode.
If you press any button other than the power button, the following messages will
appear depending on the selected input:
Dell S2X18M
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up. If there is no display, press
the monitor button now to select the correct input source on the
On-Screen-Display menu.
If VGA or DVI cable is not connected, a floating dialog box as shown below appears.
The monitor will enter Power Save Mode after 4 minutes if left at this state.
Dell S2X18M
?
No VGA Cable
The display will go into Power Save Mode in 4 minutes.
Dell S2X18M
?
No DVI Cable
The display will go into Power Save Mode in 4 minutes.
Operating your Monitor
|
29
Setting the Maximum Resolution
To set the maximum resolution for the monitor:
In Windows 7, Windows 8, Windows 8.1 and Windows10:
1. For Windows 8 and Windows 8.1, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4. Click OK.
If you do not see 1920 x 1080 as an option, you may need to update your graphics
driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
∞
driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
Go to the support site for your computer and download the latest graphic
drivers.
∞
Go to your graphics card website and download the latest graphic drivers.
∞
30
|
Operating your Monitor
Using the Tilt
NOTE: This is applicable for a monitor with a stand. When any other stand is
bought, please refer to the respective stand setup guide for set up instructions.
Rotating the Monitor
Before you rotate the monitor, your monitor should be fully vertically extended and
fully tilted up to avoid hitting the bottom edge of the monitor.
NOTE: The stand is detached when the monitor is shipped from the factory.
21°
5°
Operating your Monitor
|
31
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Self-Test
Your monitor provides a self-test feature that allows you to check if your monitor is
functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1. Turn off both your computer and the monitor.
2. Disconnect the video cable from the back of the computer. To ensure proper
Self-Test operation, remove all digital and analog cables from the back of
monitor.
3. Turn on the monitor.
If the monitor is working correctly, it detects that there is no signal and one of
the following message appears. While in self-test mode, the power LED remains
white.
Dell S2X18M
?
No DVI Cable
The display will go into Power Save Mode in 4 minutes.
Dell S2X18M
?
No VGA Cable
The display will go into Power Save Mode in 4 minutes.
NOTE: This box also appears during normal system operation, if the video cable
is disconnected or damaged.
4.
Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor remains dark after you reconnect the cables, check your video
controller and computer, because your monitor is functioning properly.
32
|
Troubleshooting
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if any screen
abnormality you experience is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.
2
3
4
5
1
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold Button 1 for 5 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 on the bottom of the monitor again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text
screens.
The test is complete when the text screen appears. To exit, press Button 1 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
Troubleshooting
|
33
Common Problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common
What You
Possible Solutions
Symptoms
Experience
No Video/Power No picture
LED off
Ensure that the video cable connecting the monitor
and the computer is properly connected and secure.
∞
∞
∞
Verify that the power outlet is functioning properly
using any other electrical equipment.
Ensure that the correct input source is selected via the
Input Source menu.
No Video/Power No picture or no
Increase brightness and contrast controls using the
OSD.
∞
LED on
brightness
Perform monitor self-test feature check.
∞
∞
Check for bent or broken pins in the video cable
connector.
Run the built-in diagnostics.
∞
∞
Ensure that the correct input source is selected via the
Input Source menu.
Poor Focus
Picture is
fuzzy, blurry, or
ghosting
Eliminate video extension cables.
∞
∞
∞
Reset the monitor to Factory Settings(Factory Reset).
Change the video resolution to the correct aspect ratio.
Shaky/Jittery
Video
Wavy picture or
fine movement
Reset the monitor to Factory Settings(Factory Reset).
Check environmental factors.
∞
∞
∞
Relocate the monitor and test in another room.
Missing Pixels
LCD screen has
spots
Cycle power On-Off.
∞
∞
Pixel that is permanently Off is a natural defect that can
occur in LCD technology.
For more information on Dell Monitor Quality and
Pixel Policy, see Dell Support site at: www.dell.com/
∞
Stuck-on Pixels
LCD screen has
bright spots
Cycle power On-Off.
∞
∞
Pixel that is permanently off is a natural defect that can
occur in LCD technology.
For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at:http://www.dell.com/
∞
Brightness
Problems
Picture too dim
or too bright
Reset the monitor to Factory Settings(Factory Reset).
∞
∞
Adjust brightness & contrast controls via OSD.
Geometric
Distortion
Screen not
centered
correctly
Reset the monitor to Factory Settings(Factory Reset).
∞
∞
Adjust horizontal & vertical controls via OSD.
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Troubleshooting
Horizontal/
Vertical Lines
Screen has one
or more lines
Reset the monitor to Factory Settings(Factory Reset).
∞
∞
Perform monitor self-test feature check and determine
if these lines are also in self-test mode.
Check for bent or broken pins in the video cable
connector.
∞
Run the built-in diagnostics.
∞
Synchronization Screen is
Reset the monitor to Factory Settings(Factory Reset).
∞
∞
Problems
scrambled or
Perform monitor self-test feature check to determine if
the scrambled screen appears in self-test mode.
appears torn
Check for bent or broken pins in the video cable
connector.
∞
∞
Restart the computer in the safe mode.
Safety Related
Issues
Visible signs of
smoke or sparks
Do not perform any troubleshooting steps.
Contact Dell immediately.
∞
∞
Intermittent
Problems
Monitor
malfunctions on
& off
Ensure that the video cable connecting the monitor to
the computer is connected properly and is secure.
∞
Reset the monitor to Factory Settings(Factory Reset).
∞
∞
Perform monitor self-test feature check to determine if
the intermittent problem occurs in self-test mode.
Missing Color
Wrong Color
Picture missing
color
Perform monitor self-test feature check.
∞
∞
Ensure that the video cable connecting the monitor to
the computer is connected properly and is secure.
Check for bent or broken pins in the video cable
connector.
∞
∞
Picture color
not good
Change the Color Setting Mode in the Color
Settings OSD to Graphics or Video depending on the
application.
Try different Preset Modes in Color settings OSD.
Adjust R/G/B value in Custom Color in Color settings
OSD.
∞
∞
Change the Input Color Format to RGB or YPbPr in the
Color settings OSD.
Run the built-in diagnostics.
∞
∞
Image retention Faint shadow
Use the Power Management feature to turn off
the monitor at all times when not in use (for more
from a static
image left on
the monitor for
a long period of screen
time
from the static
image displayed
appears on the
Alternatively, use a dynamically changing screensaver.
∞
∞
Video Ghosting
Moving image
Change the Response Time in the Display OSD to Fast
or Overshooting appears to have
trailing shadow
or Normal depending on your application and usage.
or bright edge.
Troubleshooting
|
35
Product-Specific Problems
Specific
What You
Possible Solutions
Symptoms
Experience
Screen image is
too small
Image is centered
on screen, but
does not fill entire
viewing area
Check the Aspect Ratio setting in the Display
settings OSD.
∞
∞
Reset the monitor to Factory Settings(Factory
Reset) .
Cannot adjust the OSD does not
Turn Off the monitor, unplug the power cord, plug
it back, and then turn On the monitor.
∞
∞
monitor with the
buttons on the
side panel
appear on the
screen
Check if the OSD menu is locked. If yes, press
and hold the button above the Power button for
6 seconds to unlock. (For more information, see
Lock).
No Input Signal
when user
controls are
pressed
No picture, the
LED light is white
Check the signal source. Ensure the computer is
not in standby or sleep mode by moving the mouse
or pressing any key on the keyboard.
∞
∞
Check if the video cable is plugged in properly.
Disconnect and reconnect the video cable if
necessary.
∞Reset the computer or video player.
∞
∞
The picture does
not fill the entire
screen
The picture
Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
cannot fill the
height or width of
the screen
Run the built-in diagnostics.
∞
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Troubleshooting
Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
WARNING: For displays with glossy bezels the user should consider the
placement of the display as the bezel may cause disturbing reflections from
surrounding light and bright surfaces.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available
in your area.
To get online Monitor support content:
To contact Dell for sales, technical support, or customer service issues:
2. Verify your country or region in the Choose A Country/Region drop-down
menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
WARNING: For displays with glossy bezels the user should consider the
placement of the display as the bezel may cause disturbing reflections from
surrounding light and bright surfaces.
Troubleshooting
|
37
Setting Up Your Monitor
Setting the display resolution
For maximum display performance with Microsoft Windows operating systems, set
the display resolution to 1920 x 1080 pixels by performing the following steps:
In Windows 7, Windows 8, Windows 8.1 and Windows10:
1. For Windows 8 and Windows 8.1, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4. Click OK.
If you do not see the recommended resolution as an option, you may need to update
your graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the given steps.
If you have a Dell™ desktop or a Dell™ portable computer
with internet access
driver for your graphics card.
2. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact
Dell™ to inquire about a graphics adapter that supports these resolutions.
If you have a non Dell™ desktop, portable computer, or
graphics card
In Windows 7, Windows 8, Windows 8.1 and Windows10:
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
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Troubleshooting
7. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the recommended resolution, contact the
manufacturer of your computer or consider purchasing a graphics adapter that
will support the video resolution.
Troubleshooting
|
39
Monitor Specifications
Flat Panel Specifications
Model
S2218M
S2318M
Screen type
Panel type
Viewable image
Diagonal
Active matrix - TFT LCD
In-plane Switching
Active matrix - TFT LCD
In-plane Switching
54.61 cm (21.5 in)
58.42 cm (23 in)
Horizontal, Active Area 476.06 mm (18.74 in)
509.18 mm (20.05 in)
286.42 mm (11.28 in)
Vertical, Active Area
267.78 mm (10.54 in)
Area
1274.79 cm2 (197.59 inch2)
0.248 mm
1458.35 cm2 (226.04 inch2)
0.265mm
Pixel pitch
Viewing angle
178 degrees (vertical) typical 178 degrees (vertical) typical
178 degrees (horizontal)
typical
178 degrees (horizontal)
typical
Luminance output
Contrast ratio
250 cd/m² (typical),
250 cd/m² (typical)
1000 to 1 (typical)
1000 to 1 (typical)
8,000,000 to 1 (Dynamic
Contrast)
8,000,000 to 1 (Dynamic
Contrast)
Faceplate coating
Backlight
Low Haze with 3H hardness Low Haze with 3H hardness
LED edgelight system
6ms gray to gray (typical)
16.78 million colors
82 % (typical)*
LED edgelight system
6ms gray to gray (typical)
16.78 million colors
82 % (typical)*
Response time
Color depth
Color gamut
* [S2218M/S2318M] color gamut (typical) is based on CIE1976 (82 %) and CIE1931 (72 %)
test standards.
Resolution Specifications
Model
S2218M
S2318M
Horizontal scan range 30 kHz to 83 kHz (automatic) 30 kHz to 83 kHz (automatic)
Vertical scan range
56 Hz to 76 Hz (automatic)
1920 x 1080 at 60 Hz
56 Hz to 76 Hz (automatic)
1920 x 1080 at 60 Hz
Maximum preset
resolution
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Monitor Specifications
Preset Display Modes
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock Sync Polarity
(MHz)
(Horizontal /
Vertical)
VESA, 720 x 400
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1600 x 900
VESA, 1920 x 1080
31.5
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0
80.0
60.0
67.5
70.1
60.0
75.0
60.3
75.0
60.0
75.0
75.0
60.0
75.0
60.0
60.0
28.3
25.2
-/+
-/-
31.5
-/-
40.0
49.5
+/+
+/+
-/-
65.0
78.8
+/+
+/+
+/+
+/+
+/+
+/+
108.0
108.0
135.0
108.0
148.5
Electrical Specifications
Model
S2218M&S2318M
Video input signals
Analog RGB, 0.7 Volts +/-5%, positive polarity at 75
ohm input impedance
∞
Digital DVI TMDS, 600 mV for each differential line,
positive polarity at 50 ohm input impedance
∞
Synchronization input
signals
Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on
green)
Inrush current
No damage at cold starting
AC/DC
Adapter* frequency/
current
Input voltage/
Delta adapter ADP-40DD B: 100 VAC to 240 VAC/50
Hz to 60 Hz 3 Hz/1.5 A (Max.),
Lite-On adapter PA-1041-81: 100 VAC to 240 VAC/50
Hz to 60 Hz 3 Hz/1.2 A (Max).
Output voltage/
current
Output: 12VDC/3.33A
Monitor Specifications
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41
Physical Characteristics
Model
S2218M
S2318M
Signal cable type
Digital: detachable, DVI,
Solid pins.
Digital: detachable, DVI,
Solid pins.
∞
∞
Analog: detachable,
D-Sub, 15 pins
Analog: detachable,
D-Sub, 15 pins
∞
∞
Dimensions (with stand)
Height
Width
Depth
385.5 mm (15.18 in)
489.5 mm (19.27 in)
147.9 mm (5.82 in)
404.0 mm (15.90 in)
522.2 mm (20.56 in)
147.9 mm (5.82 in)
Dimensions (without stand)
Height
293.9 mm (11.57 in)
312.3 mm (12.29 in)
522.2 mm (20.56 in)
49.1 mm (1.93 in)
Width
489.5 mm (19.27 in)
49.1 mm (1.93 in)
Depth
Stand dimensions
Height
171.6 mm (6.76 in)
246.6 mm (9.71 in)
147.9 mm (5.82 in)
171.6 mm (6.76 in)
246.6 mm (9.71 in)
147.9 mm (5.82 in)
Width
Depth
Weight
Weight with packaging
4.93 kg (10.87 lb)
3.26 kg (7.19 lb)
5.34 kg (11.78 lb)
3.57 kg (7.88 lb)
Weight with stand
assembly and cables
Weight without stand
assembly
2.27 kg (5.00 lb)
0.53 kg (1.17 lb)
2.58 kg (5.69 lb)
0.53 kg (1.17 lb)
Weight of stand
assembly
Front frame gloss
Black frame - 85 gloss unit Black frame - 85 gloss unit
(minimum) (minimum)
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Monitor Specifications
Environmental Characteristics
Model
S2218M
S2318M
Temperature
Operating
0°C to 40°C (32°F to 104°F)
0°C to 40°C (32°F to 104°F)
Non-
operating
Storage
Shipping
-20°C to 60°C (-4°F to
140°F)
-20°C to 60°C (-4°F to
140°F)
∞
∞
-20°C to 60°C (-4°F to
140°F)
-20°C to 60°C (-4°F to
140°F)
∞
∞
Humidity
Operating
10% to 80% (non-condensing) 10% to 80% (non-
condensing)
Non-operating
Storage: 5% to 90% (non-
condensing)
Storage: 5% to 90% (non-
condensing)
∞
∞
Shipping: 5% to 90% (non-
condensing)
Shipping: 5% to 90% (non-
condensing)
∞
∞
Altitude
Operating
(maximum)
5,000 m (16,400 ft)
12,192 m (40,000 ft)
5,000 m (16,400 ft)
12,192 m (40,000 ft)
Non-operating
(maximum)
Thermal dissipation
78.48 BTU/hour (maximum)
71.65 BTU/hour (typical)
92.13 BTU/hour
(maximum)
∞
∞
∞
∞
75.07 BTU/hour (typical)
Monitor Specifications
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43
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC,
the monitor can automatically reduce its power consumption when not in use. This
is referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
*Zero power consumption in off mode can only be achieved by disconnecting the
main cable from the monitor.
S2218M
VESA
Modes
Horizontal Vertical
Sync Sync
Video
Power
Indicator
Power
Consumption
Normal
Active
Active
Active
White
23 W (maximum)
operation
21 W (typical)
Active-off
mode
Inactive
-
Inactive
-
Blanked
-
White
(Glowing )
Less than 0.3 W
Switch off
Off
Less than 0.3 W
Energy Star
Power Consumption
PON
16 W
ETEC
50.59 Kwh
S2318M
VESA
Modes
Horizontal Vertical
Sync Sync
Video
Power
Indicator
Power
Consumption
Normal
Active
Active
Active
White
27 W (maximum)
operation
22 W (typical)
Active-off
mode
Inactive
-
Inactive
-
Blanked
-
White
(Glowing )
Less than 0.3 W
Switch off
Off
Less than 0.3 W
Energy Star
Power Consumption
PON
16 W
ETEC
50.81 Kwh
NOTE:
PON: Power consumption of on mode as defined in Energy Star 7.0 version.
44
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Monitor Specifications
ETEC: Total energy consumption in KWh as defined in Energy Star 7.0 version.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.
The OSD functions only in the normal operation mode. When any button is pressed
in the Active-off mode, one of the following messages will be displayed:
Dell S2X18M
There is no signal coming from your computer. Press any key on the
keyboard or move the mouse to wake it up. If there is no display, press
the monitor button now to select the correct input source on the
On-Screen-Display menu.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR-compliant.
Monitor Specifications
|
45
Pin Assignments
VGA Connector
Pin Number
15-pin Side of the Connected Signal Cable
1
Video-Red
Video-Green
Video-Blue
GND
2
3
4
5
6
7
Self-test
GND-R
GND-G
8
9
10
GND-B
Computer 5V/3.3V
GND-sync
11
GND
12
DDC data
13
H-sync
14
15
V-sync
DDC clock
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Monitor Specifications
DVI Connector
Pin Number 24-pin Side of the Connected Signal Cable
1
TMDS RX2-
TMDS RX2+
TMDS Ground
Floating
2
3
4
5
Floating
6
DDC Clock
DDC Data
7
8
Floating
9
TMDS RX1-
TMDS RX1+
TMDS Ground
Floating
10
11
12
13
14
15
16
17
18
19
Floating
+5 V/+3.3 V power
Self test
Hot Plug Detect
TMDS RX0-
TMDS RX0+
TMDS Ground
20
21
Floating
Floating
22
23
TMDS Ground
TMDS Clock+
24
TMDS Clock-
Monitor Specifications
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47
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