Xerox Pro 575 User Manual

XEROX  
WorkCentre Pro 555/575  
User’s Guide  
708P84301  
Finding Information in the User’s Guide .....................................................1-1  
Direct Access Function Keys............................................................2-13  
Tones................................................................................................2-14  
Operation Modes......................................................................................2-15  
Standby Mode ..................................................................................2-15  
Communication Mode.......................................................................2-15  
Copy Mode .......................................................................................2-16  
Menu Mode.......................................................................................2-16  
PC Printing Mode .............................................................................2-16  
WorkCentre Pro 555/575  
i
To Send............................................................................................3-21  
Phonebook Reports..........................................................................3-22  
Speed Dial Phonebook ............................................................3-23  
One Touch Phonebook.............................................................3-24  
Group Phonebook....................................................................3-25  
Alphabetical Phonebook ..........................................................3-26  
Chapter 4 Basic Troubleshooting...........................................................4-1  
ii  
WorkCentre Pro 555/575  
SWISS ENERGY 2000.................................................................... A-11  
Recycled Paper ............................................................................... A-11  
Telecommunications Requirements ........................................................ A-12  
Fax Approvals and Certification....................................................... A-12  
FCC Regulations ............................................................................. A-13  
Send Header Requirements.................................................... A-13  
Canadian Certification ..................................................................... A-15  
* Not available in all markets.  
WorkCentre Pro 555/575  
iii  
iv  
WorkCentre Pro 555/575  
How to Use This Manual  
1
How to Use This Manual  
Thank you for purchasing the Xerox WorkCentre Pro. The  
WorkCentre is designed for ease of use, but to use your machine to  
its fullest potential, take some time to read the User Documentation.  
You will be ready to send and receive faxes and make copies with  
your machine as soon as you have read chapters 1 through 3. You  
can then refer to topics in the remaining documentation as needed.  
Finding Information in the User’s Guide  
The User’s Guide contains the following sections:  
Table of Contents  
Use the Table of Contents to find topics easily.  
How to Use This Manual - Chapter 1  
Describes the information in this User’s Guide and Advanced  
Features Guide.  
Introduction - Chapter 2  
Describes the system and hardware features of the machine and  
provides an overview of how the machine operates. Each key on the  
Control Panel is described.  
Getting Started - Chapter 3  
Includes the procedures for setting up the basic machine information  
such as date, time, language, machine ID, send header and receive  
footer. Simple instructions to send, receive, print, and copy are also  
provided.  
WorkCentre Pro 555, 575  
1-1  
   
How to Use This Manual  
Basic Troubleshooting - Chapter 4  
Guides the user through problem solving, and recommended  
corrective actions.  
Environment Specifications - A  
Provides the safety, data coupler, and Canadian certification  
information.  
Index  
Refer to the Index to locate specific information.  
Information provided by the Advanced Features Guide (AFG)  
-
-
-
-
-
-
-
-
-
-
Programming the Machine  
Receiving Documents  
Dialling Methods  
Transmitting Documents  
Cancelling Jobs  
Polling  
Mailbox Communications  
Reports  
Printing Functionality  
Control Centre/PC Interface Guide  
1-2  
WorkCentre Pro 555, 575  
 
How to Use This Manual  
Document Conventions  
A document convention is simply a way of presenting information.  
This section explains the conventions used in the WorkCentre Pro  
User’s Guide.  
Many procedures require you to press a key to perform a function;  
these keys appear in boldface type.  
For example: Press Start to send a fax.  
When you use the Menu Mode, you may have to press a series of  
keys before arriving at the desired menu. The resulting screen  
message for each step appears next to the series of keys pressed.  
For example: The procedure to enable the Send Header would  
appear as follows:  
To enable the send header:  
1. Press:  
Menu  
Send header  
1.Inside  
2.Outside  
3.Off  
2. Select where you want the fax header to be printed:  
To print the header in the document area, press  
To print the header above the document area, press  
.
.
To not print a header, press  
.
3. The menu selection screen redisplays. Press Exit (  
) orStop  
to return to the Standby Mode.  
WorkCentre Pro 555, 575  
1-3  
 
How to Use This Manual  
Notes, Cautions, and Warnings  
This manual uses notes, cautions, and warnings to emphasize  
information the reader needs. Notes contain information that  
supplements the text. Notes are emphasized with italics. The  
following is an example of a note:  
Note: Notes are provided as additional information.  
The following are examples of a caution and a warning:  
CAUTION  
Do not touch the green drum surface. Touching the  
drum could reduce the print quality.  
WARNING  
Used to alert users to risk of personal injury.  
1-4  
WorkCentre Pro 555, 575  
 
Introduction  
2
Introduction  
This chapter provides an overview of the WorkCentre’s hardware  
features and operation. The Control Panel is discussed and each key  
is defined.  
System Overview  
The WorkCentre allows the user to send, receive, copy, and print  
documents. The ControlCentre software allows you to program the  
Fax settings on a PC and write the settings to the WorkCentre.  
When you switch on the power and the system has warmed up, the  
machine is in the standby, or idle mode and is ready to use. When an  
action completes successfully, the machine returns to the Standby  
Mode and displays the following information:  
Jan-31 Mon02:23p100%  
Auto answer  
Through the Menu mode, you can configure the standard machine  
settings or customize your machine. Refer to Chapter 3 “Getting  
Started” for basic programming instructions and procedures for  
setting the standard machine settings.  
For optimum performance, the machine should be left on 24 hours a  
day. While the machine is powered on, the internal batteries are  
charged. (for 575 only)  
The primary battery retains the programmed data for up to 5 years if  
the machine loses power.  
Document data stored in a machine with standard memory is retained  
for up to 72 hours during a power failure or power off, where the  
image battery is fully charged for more than 8 hours prior to power off.  
(for 575 only)  
WorkCentre Pro 555, 575  
2-1  
               
Introduction  
System Features  
The following table describes many of the WorkCentre features.  
Refer to the Table of Contents or Index to locate detailed information.  
Feature  
Description  
Copying on Plain Paper  
Plain paper is used for printer output thereby allowing the use  
of standard forms, labels, etc.  
Alpha Dialing  
Dial the desired location by searching for the name in the  
Speed Dial, One Touch, and Group phonebooks.  
555: 145 Numbers  
575: 238 Numbers  
One Touch Dialing  
With one key stroke, the number of the assigned location(s)  
is dialed and the document is sent.  
555: 20 Keys  
575: 38 Keys  
Speed Dialing  
In addition to the 20/38 One Touch keys, 100/150 3-digit  
speed dial numbers can be assigned to frequently called  
locations.  
555: 100 Numbers  
575: 150 Numbers  
Direct Access Function Keys  
(5 Keys)  
Five of the most frequently used functions are assigned to  
keys located on the Access Panel.  
Multi Access Communications Utilizing the built-in memory, as many as 100 operations can  
be programmed for maximum equipment utilization and  
efficiency. For example, you can store a document to  
memory while the machine is receiving a document.  
High Resolution  
With a maximum resolution of 406 dots/inch x 392 dots/inch  
(16 dots/mm x 15.4 lines/mm) and 64 levels of halftone  
expression, precision drawings, small-size characters, or  
photographs are copied, sent, and received clearly.  
Enriched System Functions  
Various types of communications are available through  
enriched system functions such as Relay, Group, and  
Mailbox Communications.  
Mailbox Systems  
Features ITU-T industry standards mailbox communications.  
Group Communications  
This feature allows the transmission of a document to as  
many as 120/188 different remote locations with one  
operation sequence.  
555: 25 Groups  
575: 50 Groups  
2-2  
WorkCentre Pro 555, 575  
                     
Introduction  
Feature  
Description  
Manual Group  
This feature allows the user to send a document to multiple  
remote machines by simply pressing the Manual Group key  
and entering the telephone numbers.  
Batching  
This feature automatically performs transmissions of multiple  
documents going to the same phone number. Documents  
sent to the same location are transmitted with one phone call,  
thus saving time and call connecting costs.  
Refuse Junk mail  
Receive to Memory  
Collated Fax  
With this feature selected, your WorkCentre only receives  
from those remote units with phone numbers assigned to  
your Speed Dial or One Touch phonebooks.  
Automatically stores up to 100 received documents to  
available memory if the paper runs out or if a paper jam  
occurs.  
With this feature selected, incoming documents are received  
to memory and then printed “last page first”.  
This feature stacks the document with page 1 on top.  
Super Power-Saver Mode  
Printer Power Saver Mode  
Optional Accessories  
ControlCentre  
This feature turns off areas of the machine, which have a  
high power consumption.  
This feature turns off the printer fuser unit to reduce the  
power consumption.  
The WorkCentre can be optioned with an additional paper  
cassette, and a handset*.  
ControlCentre is software package that can be loaded on a  
PC. The ControlCentre software allows you to program most  
of the machine settings using the PC, then write the settings  
to the WorkCentre.  
PC Printing  
With the Windows Printer Driver installed on your PC and  
the parallel print cable attached to the parallel port, the  
WorkCentre can be used to print from the PC.  
* Not available in all markets.  
WorkCentre Pro 555, 575  
2-3  
         
Introduction  
Hardware Features  
Feature  
Description  
Document Output Tray  
Collects the document pages following a  
transmission or copy operation. Contains an  
extension to support legal documents.  
Control Panel  
Contains the keys to program system features or  
operate the machine.  
Document Guides  
Guides the document pages into the scanner.  
Supports the documents to be copied or transmitted.  
Provides a jack for connecting the optional handset.  
Document Support  
Handset Connector*  
Telephone Connector*  
Provides a standard modular jack for connecting a  
telephone.  
Line Connector  
A standard modular jack for connecting the phone  
line for fax communications.  
Top Cover Open Button  
Releases the Top Cover for accessing consumables  
or clearing a paper jam.  
Paper Tray  
Supplies the cut sheet paper to the WorkCentre.  
Collects printed documents.  
Copy Output Tray  
Power Switch  
Power Cord  
Switches the WorkCentre power On/Off.  
Supplies power to the machine.  
Bi-directional Parallel  
Connector (IEEE 1284  
compliant)  
Connects the WorkCentre to a PC.  
* Not available in all markets.  
2-4  
WorkCentre Pro 555, 575  
           
Introduction  
WorkCentre Hardware Features  
Copy Output  
Tray  
Document Guide  
Control Panel  
Document  
Support  
Document  
Output Tray  
Paper Tray  
01  
*
Top Cover  
Open Button  
*
Bi-directional  
Parallel Connector  
Power Switch  
Power Cord  
Connector  
02  
* Not available in all markets.  
WorkCentre Pro 555, 575  
2-5  
 
Introduction  
System Requirements  
When choosing an installation location, follow these guidelines:  
Avoid dusty locations, extreme heat, humidity, direct sunlight, or  
areas subject to heavy vibration.  
Avoid areas where interference from other electrical devices may  
be present.  
Avoid using an AC outlet that shares the same circuit as an  
electrical device, which may create interference.  
Locate the machine within reach of a telephone outlet. Use a  
dedicated single line telephone connection.  
Place the machine on a level surface. An uneven surface can  
cause performance problems such as poor copy quality and  
paper jams.  
2-6  
WorkCentre Pro 555, 575  
   
Introduction  
Space Requirements  
Adequate space is required for ventilation, ease of operation,  
maintenance, and replacement of consumables. Provide the  
minimum space as shown in the following figure.  
16.73 inches  
(425 mm)  
30.03 inches  
(763 mm)  
03  
Width (with Handset): 19.43 inches (493.5 mm)  
Height: 17.13 inches (435 mm)  
Height (with Optional Paper Cassette): 22.28 inches (566 mm)  
WorkCentre Pro 555, 575  
2-7  
   
Introduction  
Control Panel  
22  
26  
24  
23  
25  
21  
20  
1
2
3
19  
18  
17  
4
5
16  
6
7
8
9 10 1112  
13  
14 15  
04  
27  
28  
05  
2-8  
WorkCentre Pro 555, 575  
         
Introduction  
Control Panel Components and Function Keys  
The Control Panel is used to program the features and to initiate  
communications. The following figures and tables illustrate the  
Control Panel and describe each component.  
Item  
1
Description  
Function  
Display  
Displays the machine status and messages. The display provides  
information about the current operation mode. The machine has the  
following operating modes: Standby Mode, Communication Mode,  
Menu Mode, Copy Mode, PC Printing Mode, (see “Operation  
Modes” later in this Chapter).  
2
3
4
PC LED  
Illuminates when a PC communication is in progress.  
Illuminates when a fax communication is in progress.  
Line LED  
The Menu key is used to access menu items listed in the menu  
map which are not available from the direct access keys. The  
Menu key is also used as a navigation key for scrolling up a  
menu list.  
Menu or *  
5
6
Deletes the character at the position of the cursor.  
Delete or *  
Exit or *  
Used to Exit a menu list.  
7
Left or Back navigation key used for going back to a previous  
menu list. Also used for positioning the cursor for character  
delete or insert when you enter names.  
8
9
Down navigation key used for scrolling down a menu list.  
Right navigation key used for going to the next level of menus of  
the highlighted item. Also used when you enter names for  
positioning the cursor for character delete or insert.  
* Symbol used on International machines.  
WorkCentre Pro 555, 575  
2-9  
                     
Introduction  
Item Description  
Function  
10  
Used to select the displayed menu item, to start  
a communication, or to accept name and  
number entries.  
Enter or *  
*Used on International machines.  
11  
Sets the insert mode allowing a character to be  
inserted at the position of the cursor instead of  
overwriting the character in the current position.  
Insert or *  
*Used on International machines.  
12  
Alarm LED *  
Illuminates when an error occurs, or when the  
machine is out of paper, toner or drum.  
13  
14  
Numeric  
Keypad  
Used for numeric, alphabetical or special  
character input for direct dialing, directory  
dialing, and menu item input.  
During on-hook or off-hook dialing, this key is  
used to redial the last number dialed. Pressing  
Redial/Pause displays the jobs waiting to be  
redialed. Pressing the Enter key forces an  
immediate redial.  
Redial  
Pause  
When entering a telephone number, pressing  
this key enters a pause in the telephone number  
sequence.  
15  
16  
Used to access programmed Speed Dial,  
Alpha, and/or Groups. Pressing this key initially  
displays the phonebook menu.  
Phonebook  
Start  
Starts a job that is ready for transmitting,  
scanning, or copying.  
17  
Stops a Direct Send job and ejects the  
Stop  
document from the scanner. Also used to clear  
an error message displayed on the display.  
* Used on International machines.  
2-10  
WorkCentre Pro 555, 575  
                 
Introduction  
Item Description  
Function  
18  
Used to create a one time group of phone  
numbers, for Group Sending or Polling. Speed  
dial and one touch numbers can be used.  
Manual  
Group  
19  
20  
Used to copy documents.  
Copy  
Used for interactive dialing. Digits are dialed as  
the key is pressed. The line monitor  
automatically turns on.  
Manual  
Dial  
21  
22  
Used to set the copy reduction. The following  
settings are available:  
Reduce Copies  
Resolution  
100%, Auto Fit, 86%, 75%, 50%  
Used to set the resolution for copying,  
scanning, or faxing. The following settings are  
available: Standard (no LED lit, fax only), Fine,  
Superfine, Photo.  
23  
24  
Sets the contrast of the printout to Normal (no  
LED lit), Lighten, or Darken. This is a scanner  
setting affecting send and copy.  
Contrast  
Deletes pending and active jobs. You must  
select the appropriate job type to display the  
desired job for cancellation. Once the job is  
displayed, pressing Cancel Job again displays  
the Cancel Job Confirmation screen.  
Cancel  
Job  
When used in conjunction with the Job Status  
key, active jobs can be canceled quickly by  
pressing this key then confirming the  
cancellation.  
25  
This feature turns power off to minimize power  
consumption, if the machine has not been used  
for a period of time.  
Power Save  
WorkCentre Pro 555, 575  
2-11  
           
Introduction  
Item Description  
Function  
26  
Displays the active job if a communication is in  
progress. If there are no communications in  
progress, a summary of the Pending Jobs is  
displayed.  
Job Status  
27  
28  
One Touch  
Keys  
Used to select phone numbers that have been  
stored in memory.  
Shift Key  
Used to select one touch numbers form 20 to 38  
and for case character changes on the letter  
keyboard.  
(for 575 only)  
2-12  
WorkCentre Pro 555, 575  
     
Introduction  
Direct Access Function Keys  
The following table lists the WorkCentre’s Direct Access Function  
Keys which are located in the left of the Control Panel. The Direct  
Access Function Keys automate 5 of the most frequently used  
WorkCentre features.  
Direct Access Function Keys  
06  
Refer to the Table of Contents to locate specific function information.  
Description  
Function  
Prints a list of Transmission Communications, Receive  
Communications, or both.  
Activity  
Report  
Allows entry of a Charge Code at the time of dialing or during  
phonebook programming. Digits entered after this selection  
are concealed.  
Charge  
Code  
Transmits the document directly from the scanner instead of  
scanning it into memory first.  
Direct  
Send  
Prints out a menu listing with the menu address numbers.  
Menu  
Map  
Prints a list of telephone/facsimile numbers stored in  
memory. Available reports include Alphabet, Speed Dialing,  
One Touch, and Group Dialing numbers.  
Phonebook  
Report  
WorkCentre Pro 555, 575  
2-13  
             
Introduction  
Tones  
The WorkCentre generates tones to indicate the operational status of  
the machine.  
Single short tone — A confirmation tone. A short tone sounds  
when a key is pressed or when an action completes successfully.  
Extended tone — Signifies an unsuccessful operation. An  
extended tone (two to five seconds) occurs when a transaction  
does not complete normally. The user must perform an action to  
continue a process. Refer to the display messages in the  
Advanced Features Guide.  
2-14  
WorkCentre Pro 555, 575  
       
Introduction  
Operation Modes  
Standby Mode  
When the machine is in the Standby Mode, the display indicates the  
machine status, a prompt for the next operation, or an error message.  
The following information is displayed:  
Date and time — The month, day and time (hour and minute) are  
displayed. Use the Menu Mode to set the date display sequence  
and the time format.  
Standby Mode Status — The Standby Mode Status indicates  
the Reception Mode (“Auto Answer”, “Manual Answer”,  
“TEL/FAX”, “FAX/TAD”). If “Reception Mode” is displayed, the  
machine has completed the previous task and is ready to fax or  
copy. If the Paper Tray becomes empty or open, the Standby  
Mode Status is replaced with the Paper Tray status (Error  
Message).  
Enter Depart. code — if dept. code feature is enabled.  
Free Memory — The percentage of remaining memory available  
for storing documents is displayed. If no memory is used, 100% is  
displayed.  
Communication Mode  
Memory Send — Memory send communications are performed  
in the background.  
Direct Send — The status of a Direct Send operation is  
displayed.  
Communication results — Results of a communication can be  
printed. (Refer to the Advanced Features Guide.)  
Communication error code — The result of an error in a  
communication. (Refer to the Advanced Features Guide.)  
WorkCentre Pro 555, 575  
2-15  
               
Introduction  
Copy Mode  
When the machine is in the Copy Mode, the display informs about the  
machine status as the machine prints single or multiple copies of the  
document. When in the copy mode, the following information is  
displayed. The display changes in the following order each time you  
press  
.
The displays indicates Copying.  
Collate Feature — Collate On/Off  
Paper tray — 1st/Bypass/2nd*  
Copies  
* Optional Paper Cassette  
Menu Mode  
When the machine is in the Menu Mode, the display indicates each  
programmable feature, and the settings selected. As you scroll  
through the menu, the machine prompts you for the information  
necessary to program each feature.  
Several of the features accessed through the Direct Access Function  
Keys also use menu access.  
For a complete overview of the programmable features, refer to the  
Menu Flow Map in the Advanced Features Guide on your CD-ROM.  
PC Printing Mode  
Using the ControlCentre software and appropriate printer drivers, the  
WorkCentre can communicate with your PC to allow PC printing and  
programming of features.  
2-16  
WorkCentre Pro 555, 575  
               
Getting Started  
3
Getting Started  
This chapter contains step-by-step procedures to program the basic  
machine settings and set up the most commonly used facsimile  
features. To get you started quickly, basic steps to send, receive, and  
copy a document are also provided.  
For additional setup functions, refer to the appropriate Advanced  
Features Guide chapter.  
Printing a Menu Map  
The Menu Map is a list of all machine features in a flow chart format.  
Refer to Advanced Features Guide.  
To print the Menu Map:  
1. Press:  
Menu  
or  
Menu  
Map  
2. The Menu Map prints, then the machine returns to the Standby  
mode.  
WorkCentre Pro 555, 575  
3-1  
   
Getting Started  
Setting the Machine Language  
The WorkCentre is capable of displaying and printing in various  
languages.  
Note: Available Languages may vary depending on your  
location. If not available, “Not Allowed Now” will display.  
To change the machine language:  
1. Press:  
Menu  
Language  
01.Espanol  
02.English  
03.Portugues  
04.Francais  
2. Use the Numeric Keypad to select the desired language, then  
press Enter.  
The menu selection screen redisplays. Press Stop to return to the  
Standby Mode.  
3-2  
WorkCentre Pro 555, 575  
   
Getting Started  
Setting the Date and Time  
The WorkCentre shows the date and time in the display when in the  
Standby Mode. The date and time information is used by the internal  
clock to start delayed jobs and record data on faxes and reports. In  
addition, you can program the WorkCentre to print the date and time  
on documents that you send and receive.  
For more information on printing the date and time on your  
documents see “Setting the Send Header” and “Setting the Receive  
Footer” later in this chapter.  
To set the Date & Time:  
1. Press:  
Menu  
Date  
[01-31-2000]  
2. Using the Numeric Keypad and the arrow keys, enter the date,  
then press Enter  
Date format  
1.MM-DD-YYYY  
2.DD-MM-YYYY  
3.YYYY-MM-DD  
WorkCentre Pro 555, 575  
3-3  
     
Getting Started  
3. Select the Date format.  
To display the date in the order of Month/Day/Year (4-digit),  
press  
.
To display the date in the order of Day/Month/Year (4-digit),  
press  
.
To display the date in the order of Year (4-digit)/Month/Day,  
press  
.
Month format  
1.Numeric  
2.Name  
4. Select the Month format.  
To display the Month number, press  
.
To display the abbreviated Month name, press  
.
Time format?  
1.24 hour  
2.12 hour  
3-4  
WorkCentre Pro 555, 575  
Getting Started  
5. Select the Time format:  
To select 24 hour format, press  
.
To select 12 hour format, press  
.
Time  
[10:30 pm]  
or  
Time  
[22:30 pm]  
6. Using the Numeric Keypad and arrow keys, enter the time, (if  
necessary, use the arrow key to set AM/PM), then press Enter.  
The menu selection screen redisplays. Press Exit or Stop to  
return to the standby mode.  
WorkCentre Pro 555, 575  
3-5  
Getting Started  
Setting your Machine ID*  
The Machine ID identifies your machine to the remote machine when  
they communicate. The Machine ID must identify the person or  
company that sends the documents and appear on each transmitted  
page.  
Note: For assistance entering alpha or Special Characters, refer  
to the Advanced Features Guide.  
Note: U.S. Regulations require that your fax transmittals include  
your name (business or individual), telephone number,  
date, and time.  
To set your Machine ID:  
1. Press:  
Menu  
Name  
[_  
(40 max)  
]
2. Using the Numeric Keypad and the Character Code Table in  
Chapter 3, enter your identification name and press Enter.  
Country code  
1.Yes  
2.No  
Note: If 1 is selected, the “+” symbol is automatically displayed  
at the beginning of the fax telephone number indicating a  
Country Code can be entered. If 2 is selected, international  
communication can be entered manually when dialing.  
*
In some markets, this feature must be set by your Xerox service representative.  
3-6  
WorkCentre Pro 555, 575  
   
Getting Started  
3. Select the Country Code option:  
To enter a Country Code, press  
.
To skip entering a Country Code, press  
.
Fax number (20 max)  
[_  
]
4. Using the Numeric Keypad, enter the machine telephone number  
then press Enter.  
Note: Press the Right arrow key to insert a space.  
The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
WorkCentre Pro 555, 575  
3-7  
Getting Started  
Setting the Dial Mode*  
Your machine must be set to the dialing mode compatible with your  
telephone line requirements. The Dial Modes supported are tone and  
pulse. Pulse is sometimes referred to as rotary dial.  
If your machine is connected to a PBX system, you may need to enter  
a number to access the outside telephone line.  
To set the Dial Mode:  
1. Press:  
Menu  
Dial mode  
1.Tone  
2.Pulse  
2. Select the Dial Mode.  
To select tone, press  
To select pulse, press  
.
.
Call number (10 max)  
[_  
]
3. Enter the number required to access an outside line, then press  
Enter. (If no number is required, press Enter.)  
The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
*
This feature not allowed in all markets.  
3-8  
WorkCentre Pro 555, 575  
       
Getting Started  
Setting the Send Header  
With this feature enabled, your Send Header information is printed at  
the top of each page you send. When enabling the Send Header  
feature, you can specify where the header is to be printed “inside” or  
“outside” the document data area. If “Inside” is selected and sending  
data exists near the top edge of the paper, the header information  
and data may overlap. If “Outside” is selected, the header information  
is printed at the top of the page and the document is printed below to  
avoid overlapping.  
The following information is printed on the Send Header:  
Date  
Start Time  
Transmitting Station ID (department, name & telephone number)  
Transmission Serial Number - The machine automatically  
assigns a three digit number. This number is used on  
confirmation reports or error reports.  
Page Number/Total Number of Pages  
Job or File Number  
To enable the Send Header:  
1. Press:  
Menu  
Send header  
1.Inside  
2.Outside  
3.Off  
WorkCentre Pro 555, 575  
3-9  
   
Getting Started  
2. Select where you want the fax header to be printed.  
To print the header in the document area, press  
.
To print the header above the document area, press  
.
To not print a header, press  
.
The menu selection screen redisplays. Press Exit or Stop to  
return to the Standby Mode.  
Setting the Receive Footer  
A Receive Footer option is available which enables the WorkCentre  
to print a receive footer on each received page.  
The Receive Footer displays the following information:  
Footer Message  
Date  
Start Time  
Transmitting Station ID  
Receiving Station ID  
Page Number  
To enable the Receive Footer:  
1. Press:  
Menu  
Receive footer  
1.On  
2.Off  
2. Select the Receive Footer option:  
To enable the Receive Footer, press  
.
To disable the Receive Footer, press  
.
The menu selection screen redisplays. Press Exit or Stop to return to  
the Standby Mode.  
3-10  
WorkCentre Pro 555, 575  
   
Getting Started  
Loading Paper  
Load paper into the WorkCentre paper trays using the following  
procedures:  
Bypass Tray:  
1. Raise the Document Output Tray and open the Paper Guide.  
Document  
Output Tray  
Paper Guides  
01  
2. Insert one sheet of paper into the Bypass Tray.  
Paper  
02  
WorkCentre Pro 555, 575  
3-11  
     
Getting Started  
CAUTION  
Do not insert more than one sheet of paper into the  
Bypass Tray.  
It will cause a paper jam.  
3. Adjust the Paper Guides so that both sides of the paper are  
secure.  
4. Lower the Document Output Tray.  
Document  
Output Tray  
Paper Guides  
03  
3-12  
WorkCentre Pro 555, 575  
Getting Started  
Paper Tray:  
1. Raise the Document Output Tray and remove the Bypass Tray.  
Document  
Output Tray  
Bypass Tray  
04  
2. Open the Paper Guides.  
Paper Guide  
Paper Guides  
05  
WorkCentre Pro 555, 575  
3-13  
   
Getting Started  
3. Do not fan the paper. Make sure that the corners of the paper are  
neatly aligned.  
06  
4. Insert up to 250 sheets into the Paper Tray.  
Secure the stack by adjusting the Paper Guides.  
Paper Guides  
Paper Guide  
Paper  
07  
3-14  
WorkCentre Pro 555, 575  
Getting Started  
CAUTION  
To avoid paper jams, do not exceed the upper limit  
line on the Paper Guides.  
Paper Guide  
Upper Limit Line  
08  
Replace the Bypass Tray and lower the Document Output Tray.  
Document  
Output Tray  
Bypass Tray  
09  
WorkCentre Pro 555, 575  
3-15  
Getting Started  
Setting the paper size  
1. Press:  
Menu  
Paper size (Tray1)  
1.LT  
2.A4  
3.LG  
2. Select the paper size:  
To select Letter size paper, press  
To select A4 size paper, press  
To select Legal size paper, press  
.
.
.
3. The menu selection screen re-displays. Press Exit or Stop to  
return to the Standby Mode.  
Note: When the Optional Paper Tray is installed, the following  
screen appears after selecting the paper size Step 2.  
Paper size (Tray2)  
1.LT  
2.A4  
To select Letter size paper, press  
.
To select A4 size paper, press  
Then go the Step 3.  
.
3-16  
WorkCentre Pro 555, 575  
 
Getting Started  
Loading Documents  
The Document Support holds up to 30 documents for transmitting or  
copying. Refer to the following size specifications for the range of  
documents that can reliably scan through the machine. If a document  
does not meet these specifications, make a copy on a copier using an  
accepted paper size, then insert the copied image in the Document  
Tray.  
Document Specifications  
The following table lists the sizes, types, and quantities of paper that  
can be loaded into the Document Feeder for copying or faxing.  
Single Sheet  
Multiple Sheets  
Max. Document  
Size  
8.5 in. (W) x 14 in. (L)  
[216mm (W) x 356mm (L)]  
Same as Single Sheet  
Min. Document  
Size  
5.8 in. (W) x 3.9 in. (L)  
[148mm (W) x 100mm (L)]  
Same as Single Sheet  
Effective  
Scanning Width  
8.5 inches  
[216 mm]  
8.5 in. (W) x 14 in. (L)  
[216mm (W) x 356mm (L)]  
Max. capacity of  
the Document  
Feeder  
N/A  
30 sheets  
(Letter/A4 size, 20 lbs)  
15 sheets  
(Legal size, 20 lbs)  
2
2
2
2
Weight of Paper  
Stock  
52.6 g/m to 120 g/m  
60 g/m to 100 g/m  
(14 lbs to 32 lbs)  
(16 lbs to 28 lbs)  
Avoid the following types of documents which can cause jams:  
Torn, wrinkled, curled, or folded sheets  
Sheets with punched holes  
Transparencies  
Sheets with paper notes attached  
Coated or shiny sheets  
Carbon or carbon backed sheets  
Envelopes  
WorkCentre Pro 555, 575  
3-17  
                     
Getting Started  
To load documents:  
Load the document face down in the document support. Adjust the  
document guide to fit the width of the document. Angle the stack to  
optimize feeding performance. To cancel a document in the ADF,  
press Stop.  
Documents  
Document  
Support  
07  
3-18  
WorkCentre Pro 555, 575  
Getting Started  
Selecting the Scan Resolution  
The Resolution key selects the scan mode for copying, transmitting,  
or storing a document in memory. The scan resolution can be set to  
one of five settings based on the type of image you are scanning.  
To select the Scan Resolution:  
Press the Resolution key until the required resolution mode is  
indicated by the Resolution LED.  
Note: When the resolution LED is not illuminated, the Resolution  
setting is Standard.  
The default resolution setting is standard only on the base machine.  
The machine returns to the default setting after each transaction.  
Refer to the System Administrator’s Guide for details about changing the  
default setting for resolution.  
The following table describes the available resolution selections:  
Resolution selection Description  
Standard  
Use for sending normal text and graphics.  
Selected when the Resolution LEDs are off.  
Fine  
Use for documents with small characters  
(newspaper print, etc.).  
Superfine  
Photo  
Use for documents containing very detailed print.  
Use for documents containing photographic  
images.  
If you choose a resolution and the receiving machine does not have  
an equivalent, the WorkCentre chooses the next highest resolution  
compatible with the remote machine. If you do not know the remote  
machines resolution capability, it is recommended that you use the  
Direct Send mode when Superfine Photo is selected. In Direct Send  
mode, the WorkCentre determines the receive resolution prior to  
scanning the document. The document is then scanned at the  
compatible receiver resolution resulting in better print quality.  
WorkCentre Pro 555, 575  
3-19  
                   
Getting Started  
Selecting the Scan Contrast  
To select the Scan Contrast:  
Press the Contrast key until the required contrast mode is indicated  
by a Contrast LED  
Note: When a Contrast LED is not illuminated, the Contrast  
setting is Normal.  
The Contrast setting adjusts the print darkness of the copy or  
transmitted document. The default contrast setting is normal on base  
machine. The machine returns to the default setting after each  
transmission.  
Refer to the System Administrator’s Guide for details about changing the  
default setting for contrast.  
Contrast selection Description  
Normal  
Lighten  
Darken  
For documents printed with ordinary image density.  
Selected when the Contrast LED is off.  
For documents with dark print that need to be  
adjusted to print lighter.  
For documents with light or faint print that need to be  
adjusted to print darker.  
3-20  
WorkCentre Pro 555, 575  
               
Getting Started  
Quick Start  
To Receive  
The default answer mode is Auto answer. When the remote party  
calls to send you a document, your WorkCentre automatically  
receives and prints the document.  
To Send  
1. Load a document face down in the Document Tray.  
2. Using the Numeric Keypad, enter the telephone number of the  
remote fax.  
3. Press Start.  
To Copy  
1. Load a document face down in the Document Tray.  
2. Press Copy.  
3. Enter the number of copies.  
4. Press Start.  
To Print  
1. Install the print drivers supplied with your WorkCentre following  
the instructions on the CD.  
2. To print from your application select Print from you File menu.  
3. Select the printer name you have given to the WorkCentre print  
queue.  
4. Select any printing options you require.  
5. Select OK to send you documents to the WorkCentre  
For further information about all the features of the WorkCentre  
please refer to the Advanced Features Guide.  
WorkCentre Pro 555, 575  
3-21  
                 
Getting Started  
Phonebook Reports  
Individual phonebook reports can be printed for Alphabet, Speed Dial,  
One Touch and Group stored in the WorkCentre. You can also print  
all four of the Phonebook Reports in a single operation.  
Note: Refer to the individual report printing procedures for the  
report contents tables.  
To print all four Phonebook Reports:  
1. Press:  
Phonebook  
Report  
Phonebook  
1. All reports  
2. Speed dials  
3. One touch keys  
4. Groups  
5. Alphabetical  
The Phonebook Report prints, then the machine returns to the  
Standby Mode.  
3-22  
WorkCentre Pro 555, 575  
     
Getting Started  
Speed Dial Phonebook  
The Speed Dial Phonebook Report prints a list of all Remote Station  
dialing numbers assigned to Speed Dial numbers.  
The following information is printed on the Speed Dial Phonebook  
Report.  
Item  
Description  
S.D. nbr  
Name  
Speed Dial number.  
Remote ID.  
Fax Number  
The number of the remote unit (uindicates an alternate  
number. SUB, SEP, PWD indicates a type of sub address).  
Time  
MON  
BPS  
Delay Start time.  
Line monitoring On/Off status.  
Communication speed (x 1000).  
Confirmation report On/Off status.  
Report  
To print the Speed Dial Phonebook Report:  
1. Press:  
Phonebook  
Report  
The Speed Dial Phonebook Report prints, then the machine returns  
to the Standby Mode.  
WorkCentre Pro 555, 575  
3-23  
     
Getting Started  
One Touch Phonebook  
The One Touch Phonebook Report prints a list of all Remote Station  
dialing numbers assigned to One Touch Keys.  
The following information is printed on the One Touch Phonebook  
Report.  
Item  
Description  
One Touch  
number  
One Touch key number.  
Name/  
Operation  
The remote name, or the Speed Dial or Group name  
assigned to a One Touch Key.  
Speed Dial/  
Group/  
Fax number  
Speed Dial/Group or Fax number assigned to a One  
Touch key (uindicates an alternate number. SUB,  
SEP, or PWD indicates type of sub address).  
Time  
MON  
BPS  
Delay Start time.  
Line monitoring On/Off status.  
Communication speed (x 1000).  
Confirmation report On/Off status.  
Report  
To print the One Touch Phonebook Report:  
1. Press:  
Phonebook  
Report  
The One Touch Phonebook Report prints, then the machine returns  
to the Standby Mode.  
3-24  
WorkCentre Pro 555, 575  
     
Getting Started  
Group Phonebook  
The Group Phonebook Report prints a list of all One Touch or Speed  
dial numbers registered as Group Numbers.  
The following information is printed on the Group Phonebook Report.  
Item  
Description  
Group  
Group number.  
number  
Name  
Group name.  
One Touch/  
Speed Dial  
Number  
One Touch or Speed Dial numbers assigned to the group.  
OT – One Touch Keys  
SD – Speed Dial numbers  
To print the Group Phonebook Report:  
1. Press:  
Phonebook  
Report  
The Group Phonebook Report prints, then the machine returns to the  
Standby Mode.  
For more information on other reports available, please refer to your  
Advanced Features Guide.  
WorkCentre Pro 555, 575  
3-25  
     
Getting Started  
Alphabetical Phonebook  
The Alphabetical Phonebook Reports prints a list of all Remote  
Station names assigned to Speed Dial numbers, One Touch Keys,  
and Groups in alphabetical order.  
The following information is printed on the Alphabetical Phonebook  
Report.  
Item  
Description  
Name  
Names assigned to Speed Dial numbers, One Touch  
Keys, or Groups.  
Location  
Numbers of Speed Dial numbers, One Touch Keys,  
or Groups.  
Fax Number  
Fax numbers assigned to Speed Dial numbers, One  
Touch Keys, or Groups. (“u” indicates an alternate  
number, SUB, SEP, PWD indicates a type of sub  
address).  
To print the Alphabetical Phonebook Report:  
1. Press:  
Phonebook  
The Alphabetical Phonebook Report: prints then the machine returns  
to the Standby Mode.  
3-26  
WorkCentre Pro 555, 575  
   
Basic Troubleshooting  
4
Basic Troubleshooting  
Paper Jam  
If a paper jam occurs during a reception or copying operation, the  
message “PAPER JAM XX” is displayed. If this occurs, follow the  
procedure below.  
The code number "XX" indicates the location of the paper jam as  
shown in the table below.  
Code  
10  
Location  
In the Paper Tray or Bypass Tray  
In the Optional Paper Tray  
At the paper feed area  
At the paper exit area  
20  
80  
90  
If a paper jam occurs during a reception, the received documents are  
automatically stored in memory. Once the paper jam is corrected, the  
machine automatically prints the contents that were in memory.  
See Chapter 3, “Loading Documents” for document specifications  
and recommendations which can help avoid paper jams.  
Note: The power can be left ON when clearing a paper jam.  
WorkCentre Pro 555, 575  
4-1  
             
Basic Troubleshooting  
1. Remove any documents from the Document Support and Copy  
Output Tray.  
Remove Documents  
Copy Output  
Tray  
Document  
Support  
08  
4-2  
WorkCentre Pro 555, 575  
Basic Troubleshooting  
2a. Bypass Tray  
Pull up the Document Output Tray and pull the jammed paper  
straight out of the machine.  
Document  
Output Tray  
09  
Bypass Tray  
Note: When the jammed paper does not come out of the  
machine easily, try to remove the jammed paper from the  
inside of the machine. (See Step 8.)  
WorkCentre Pro 555, 575  
4-3  
Basic Troubleshooting  
2b. Main Paper Tray  
Remove the Bypass Tray and pull the jammed paper straight out  
of the machine.  
Document  
Output Tray  
Bypass Tray  
10  
Note: When the jammed paper does not come out of the  
machine easily, try to remove the jammed paper from the  
inside of the machine. (See Step 8.)  
4-4  
WorkCentre Pro 555, 575  
Basic Troubleshooting  
2c. Optional Paper Cassette  
Remove the Optional Paper Cassette Cover and pull out Paper  
Cassette. Press down on the stack of paper until the paper lifting  
plate locks.  
Optional Paper  
Cassette Cover  
11  
Remove the stack of paper from the Optional Paper Cassette and  
pull the jammed paper straight out of the machine.  
12  
WorkCentre Pro 555, 575  
4-5  
Basic Troubleshooting  
3. Push the Top Cover Open Button to the Top Cover and open the  
Top Cover.  
Top Cover  
Top Cover  
Open Button  
13  
4-6  
WorkCentre Pro 555, 575  
Basic Troubleshooting  
4. Remove the Toner Cartridge and the Drum Cartridge.  
Handle  
Toner Cartridge  
14  
Drum  
Cartridge  
Handle  
15  
Note: Immediately wrap the drum cartridge with a cloth to protect  
it against overexposure to light.  
CAUTION  
Always hold the Drum Cartridge and Toner Cartridge  
by the green handles. Do not expose the green drum  
to light for more than 3 minutes. Never expose it to  
direct sunlight or touch the green drum. Damage or  
poor print quality may result.  
WorkCentre Pro 555, 575  
4-7  
Basic Troubleshooting  
5. Pull up the Paper Guide and remove the jammed paper while  
pressing the Paper Holder to the rear side. Avoid tearing the  
paper.  
Paper Holder  
Paper Guide  
16  
CAUTION  
Do not touch the Image Transfer Roller.  
WARNING  
The black colored fuser housing may be hot if the  
machine was in use prior to this paper jam.  
6. If the paper is jammed partway through the Fuser Unit (black  
colored housing), remove the jammed paper in the direction of  
the arrow. Avoid tearing paper.  
Fuser Unit  
17  
4-8  
WorkCentre Pro 555, 575  
Basic Troubleshooting  
7. If the paper is jammed partway through the Paper Exit Guide,  
open the Paper Exit Guide and remove the jammed paper.  
Paper Exit  
Guide  
18  
Hook  
8. Install the drum cartridge into the machine, aligning the guides of  
the cartridge with the grooves inside the machine.  
Color coordinated “1” labels have been affixed to the drum  
cartridge and to the inside of the machine. Install the drum  
cartridge by aligning these labels.  
23  
Make sure the drum cartridge is inserted inside the machine as  
far as it will go.  
WorkCentre Pro 555, 575  
4-9  
Basic Troubleshooting  
9. Holding onto the toner cartridge’s handle, lower it into the  
machine. Make sure that the four pins (two on each side) fit into  
the grooves inside the machine.  
Color coordinated “2” labels have been affixed to the toner  
cartridge and to the inside of the machine. Install the toner  
cartridge by aligning these labels.  
24  
The cartridge will click into place when it is completely installed.  
25  
26  
4-10  
WorkCentre Pro 555, 575  
Basic Troubleshooting  
10. Replace the Paper Exit Guide, Paper and Bypass Tray.  
11. Press down on the Top Cover until a “Click” is heard to ensure the  
latches engage.  
Top Cover  
19  
12. Verify the display has returned to the Standby Mode.  
WorkCentre Pro 555, 575  
4-11  
 
Basic Troubleshooting  
Document Jam  
If a document jam occurs during a transmission, the message  
“DOCUMENT JAM” is displayed. If this occurs, follow the procedure  
below.  
It is recommended that a duplicate from a copier, of the jammed  
document be used to reduce the chance of a jam when resending the  
document.  
See Chapter 3, “Loading Documents” for document specifications  
and recommendations which may help avoid paper jams.  
Note: The power can be left ON when clearing a paper jam.  
Typical Causes of  
Document Jams  
Recommended Procedure  
The document is fed at an Adjust the Document Guides to the edges of the  
angle. document.  
The document paper is too Make a duplicate using a copier and use the copy  
thin or too thick.  
as the sending document.  
Document has tape or  
Remove the tape or make a duplicate using a  
pieces of paper taped to it. copier and use the copy as the sending document.  
The Control Panel Cover is Close the Control Panel Cover fully.  
not fully closed.  
The document is stapled.  
Remove the staple(s), or make a duplicate using a  
copier and use the copy as the sending document.  
4-12  
WorkCentre Pro 555, 575  
             
Basic Troubleshooting  
1. Remove all documents from the Document Support.  
Remove  
Documents  
Document  
Support  
Handle  
08  
2. Open the Control Panel Cover.  
Control Panel  
Cover  
20  
WorkCentre Pro 555, 575  
4-13  
Basic Troubleshooting  
3. Remove the document jam. Remove any pieces of paper, paper  
clips, or staples that may have caused the jam.  
Control Panel  
Cover  
21  
4. Close the Control Panel Cover.  
Push hear to  
close the Control  
Panel Cover.  
22  
5. Verify the display has returned to the Standby Mode.  
4-14  
WorkCentre Pro 555, 575  
 
A
Safety Certification and Environmental  
Compliance  
Your Xerox product and supplies have been designed and tested to  
meet strict safety requirements. These include safety agency  
examination and approval, and compliance to established  
environmental standards. Please read the following instructions  
carefully before operating the equipment and refer to them as needed  
to ensure the continued safe operation of your machine. The safety  
testing and performance of this product have been verified  
using Xerox materials only.  
Follow all warnings and instructions marked on or supplied with the  
product.  
!
* Symbology:  
= General warning alerts user to the risk of  
personal damage. Example of specific  
warning  
= Warning Heated Surface  
Unplug this equipment from the wall outlet before cleaning. Always  
use materials specifically designated for this product. Use of other  
materials may result in poor performance and could create a  
hazardous situation.  
Do not use aerosol cleaners. Follow the instructions in this User  
Guide for proper cleaning methods.  
Never use supplies or cleaning materials for purposes other than  
what they were intended. Keep all supplies and materials out of reach  
of children.  
Do not use this product near water, wet locations, or outdoors.  
Do not place this product on an unstable cart, stand or table. The  
product may fall, causing personal injury or serious damage to the  
copier  
WorkCentre Pro 555/575  
A-1  
       
WARNING  
This product must be earthed  
This product is equipped with a 3-wire grounding type plug (e.g., a  
plug having a third grounding pin). This plug will fit only into a  
grounding-type power outlet. This is a safety feature. To avoid risk of  
electric shock, contact your electrician to replace the receptacle if you  
are unable to insert the plug into the outlet. Never us a grounding  
adapter plug to connect the copier to a power source receptacle that  
lacks a ground connection terminal.  
This product should be operated from the type of power source  
indicated on the marking label. If you are not sure of the type of power  
available, consult your local power company.  
Do not allow anything to rest on the power cord. Do not locate the  
product where persons will step on the cord.  
Your equipment is equipped with an energy saving device to  
conserve power when the machine is not in use. The machine may  
be left on continuously.  
Slots and Openings in the cabinet and in the back and sides of the  
product are provided for ventilation. To ensure reliable operation of  
the product and to protect it from overheating, these openings must  
not be blocked or covered. The product should never be located near  
or over a radiator or heat register. This product should not be placed  
in a built-in installation unless proper ventilation is provided.  
Never push objects of any kind into the slots of the product as they  
may touch dangerous voltage points or short out parts which could  
result in a fire or electric shock.  
Never spill liquid of any kind on the product.  
Never remove covers or guards that require a tool for removal, unless  
directed to do so in a Xerox approved maintenance kit.  
Never defeat interlock switches. Machines are designed to restrict  
operator access to unsafe areas. Covers, guards and interlock  
switches are provided to ensure that the machine will not operate with  
covers opened.  
Use of an extension cord with this product is not recommended  
or authorized. Users should check building codes and insurance  
requirements if a properly earthed extension cord is to be used.  
Ensure that the total ampere ratings of the products plugged into the  
A-2  
WorkCentre Pro 555/575  
                       
extension cord do not exceed the extension cord ampere rating. Also,  
make sure that the total amperage of all products plugged into the  
wall outlets does not exceed the outlet rating.  
Do not put your hands into the fuser area, located just inside the exit  
tray area, as you may be burned.  
Ozone: This product produces ozone during normal operation. The  
ozone produced is dependent on copy volume and is heavier than air.  
Providing the correct environmental parameter, as specified in the  
Xerox installation procedures, ensure that concentration levels meet  
safe limits.  
If you need additional safety information concerning the copier or  
Xerox supplied materials you may call the following number:  
Europe: +44 (0)1707 353434  
USA: 1800 928 6571  
Laser Safety Information  
This equipment is certified as a Class 1 laser product under the U.S.  
Department of Health and Human Services (DHHS) Radiation  
Performance Standard according to the Radiation Control for Health  
and Safety Act of 1968. This means that the facsimile does not  
produce hazardous laser radiation.  
All laser light emitted inside the facsimile is completely confined  
within protective housings when any part of the facsimile is opened.  
This means that the facsimile is safe to use during normal operation  
and maintenance.  
WARNING  
Adjustment or performance of procedures other  
than those specified herein may result in  
hazardous laser exposure. Only trained and  
qualified personnel may open covers or remove  
parts that are not explicitly shown and described  
in the WorkCentre Pro 555/575 User’s Guide as  
being accessible to the operator.  
The Center for Devices and Radiological Health (CDRH) of the U.S.  
Food and Drug Administration implemented regulations for laser  
products in 1976. These regulations apply to laser products  
WorkCentre Pro 555/575  
A-3  
       
manufactured from August 1, 1976. Compliance is mandatory for  
products marketed in the United States. The WorkCentre Pro is in  
compliance with the CDRH regulation.  
The equipment also complies with laser product performance  
standards set by governmental, national and international agencies  
as a Class 1 Laser Product.  
Third Party Certification  
The Xerox WorkCentre Pro 555/575 is certified by various bodies in  
compliance with national and international safety standards.  
120v 60Hz Nominal Markets:  
Underwriter Laboratories Inc., UL 1950, Third Party Edition, within  
reciprocity agreements which include requirements for Canada.  
230v, 50 Hz Nominal Markets:  
IEC950: 1991 including A1, A2, A3 and A4.  
The Xerox WorkCentre Pro 555/575 is manufactured under an ISO  
9002 quality registration scheme.  
Radio Frequency Emissions USA  
This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment  
generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If  
this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off an  
on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for  
help.  
A-4  
WorkCentre Pro 555/575  
     
Changes or modifications to this equipment not specifically approved  
by the Xerox Corporation may void the users authority to operate this  
equipment.  
WARNING  
Shielded cables must be used with this equipment to  
maintain compliance with FCC regulations  
WorkCentre Pro 555/575  
A-5  
European Certification  
Approvals and Certification  
The CE marking applied to this product symbolizes Xerox Limited  
Declaration of Conformity with the following applicable Directives of  
the European Union as of the dates indicated:  
January 1, 1995: Council Directive 73/23/EEC amended by Council  
Directive 93/68/EEC, approximation of the laws of the member states  
related to low voltage equipment.  
January 1, 1996: Council Directive 89/336/EEC, approximation of  
the laws of the member states related to electromagnetic  
compatibility.  
March 9, 1999: Council Directive 99/5/EEC approximation of the laws  
of the member states related to R&TTE.  
A full declaration, defining the relevant directives and referenced  
standards can be obtained from your Xerox Limited representative or  
by contacting:  
Xerox Limited Environmental Health and Safety,  
Xerox Limited Technical Centre,  
PO Box 17,  
Bessemer Road,  
Welwyn Garden City,  
Herts AL7 1HE, England  
Telephone: +44(0)1707 353434  
WARNING  
This product is certified manufactured and tested in  
compliance with strict safety and radio frequency  
interference regulations. Any unauthorized alteration which  
includes the addition of new functions or the connection of  
external devices may impact this certification. Please  
contact your local Xerox Limited representative for a list of  
approved accessories.  
A-6  
WorkCentre Pro 555/575  
       
WARNING  
In order to allow this product to operate in proximity to  
industrial, Scientific and medical (ISM) equipment, the  
external radiation from the ISM equipment may have to be  
limited or special mitigation measures taken.  
WARNING  
Shielded cables must be used with this equipment to  
maintain compliance with Council Directive 89/336/EEC.  
UK Electricity at Work Regulation  
The Electricity at Work Regulation 1989 came into force in England  
and Wales on the 1 April 1990. This 1989 Regulation places a duty on  
all employers and self-employed persons to ensure the electrical  
system in their premises are constructed, maintained and operated in  
such a manner as to prevent, so far as reasonably practical, danger.  
This includes ensuring all electrical equipment connected to such  
electrical systems are safely constructed, maintained and operated.  
All Xerox equipment have been designed to exacting safety  
standards. They have all undergone a variety of stringent safety tests  
including earth bond, insulation resistance and electrical strength  
tests. Xerox Limited manufacturing plants have been awarded ISO  
9000 quality certification and are subject to regular audits by the  
British Standards Institution or equivalent national standards body.  
Xerox equipment which has been properly and regularly serviced and  
maintained should not have to undergo additional specific safety tests  
pursuant to the 1989 Regulation. Customers wishing to complete  
safety testing should contact Xerox Limited Technical Centre (see  
page 1) for advice prior to any test implementation.  
Xerox equipment should, however, be properly and regularly serviced  
and maintained at all times.  
QUESTION: What is the Electricity at Work Regulation?  
ANSWER: The Electricity at Work Regulation 1989 came into force in  
England and Wales on the 1 April 1990. This 1989 Regulation places  
a duty on all employers and self-employed persons to ensure the  
electrical systems in their premises are constructed, maintained and  
operated in such a manner as to prevent, so far as reasonably  
WorkCentre Pro 555/575  
A-7  
   
practicable, danger. This includes ensuring all electrical products  
connected to such electrical systems are safely constructed,  
maintained and operated.  
QUESTION: Does Xerox Limited comply with the Electricity at  
Work Regulation?  
ANSWER: The regulation places a duty on all employers and  
self-employed persons to ensure the electrical systems in their  
premises are, effectively safe.  
The regulation does not impose on, amongst others, manufacturers  
or suppliers of such electrical systems. However, rest assured that all  
Xerox equipment which Xerox Limited and its authorized distributors  
supplies to customers, conform with all the relevant safety legislation  
and standards.  
QUESTION: Is Xerox equipment safe?  
ANSWER: All Xerox equipment supplied by Xerox Limited and their  
authorized distributors conform to all relevant safety legislation and  
standards.  
QUESTION: Is the Xerox equipment in my premises safe?  
ANSWER: All Xerox equipment supplied by Xerox Limited and their  
authorized distributors conform to all relevant safety legislation and  
standards. However, like all electrical equipment, they have to be  
regularly serviced and maintained by competent persons.  
Xerox Limited Customer Service Engineers ensure Xerox equipment  
is serviced and maintained to exacting Xerox safety standards. If you  
would like your Xerox equipment to be serviced and maintained to  
such high standards, please contact your local Xerox Limited  
Customer Service Organization. They will be pleased to assist you.  
QUESTION: Does the Xerox equipment in my premises comply  
with the Electricity at Work Regulations?  
ANSWER: All employers and self-employed persons must ensure  
that the electrical systems in their premises are safe. This will include  
ensuring Xerox equipment in such premises is safe.  
Xerox Limited’s Product Safety function has prepared a guide which  
contains a list of tests which may be completed by your Xerox Limited  
Customer Service Organization. THESE TESTS MUST BE  
CARRIED OUT ONLY BY PERSONS WHO POSSESS THE  
RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY  
OUT SUCH TESTS.  
Please contact the Xerox Limited Customer Service Organization for  
further information.  
A-8  
WorkCentre Pro 555/575  
THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST  
EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY  
CAUSE DEATH, PERSONAL INJURY AND/OR DAMAGE TO  
PROPERTY.  
QUESTION: I would like to carry out my own safety tests on the  
Xerox equipment in my premises.  
ANSWER: You may, of course, request such tests as you deem  
necessary to satisfy yourself that your Xerox equipment is safe. Your  
Xerox Limited Customer Support will be pleased to advise you on  
such testing.  
QUESTION: I require records of all tests  
ANSWER: After safety testing, your Xerox Limited Customer Service  
Engineer will provide you with a certificate which details the results of  
all tests completed.  
In the event of any defect being noted, the Xerox equipment will be  
switched off and disconnected from the supply until the defect has  
been corrected. You will be advised of such action to enable such  
defects to be corrected.  
PLEASE NOTE: YOU MUST ENSURE THAT YOUR XEROX  
EQUIPMENT IS SAFE AT ALL TIMES  
Please contact us if you have any queries regarding the information  
provided in this document.  
Xerox Limited Environmental Health and Safety,  
Xerox Limited Technical Centre,  
PO Box 17,  
Bessemer Road,  
Welwyn Garden City,  
Herts AL7 1HE, England  
WorkCentre Pro 555/575  
A-9  
Environmental Compliance  
ENERGY STAR  
®
Xerox Corporation designed this product to  
comply with the guidelines of the ENERGY  
STAR program of the Environmental Protection  
Agency. As an ENERGY STAR Partner, Xerox  
has determined that this copier model meets  
the ENERGY STAR guidelines for energy  
efficiency.  
Low Power and Sleep Mode  
The Workcentre Pro 555/575 switch to a  
standby mode of operation when each task has  
been completed.  
In this mode of operation the power  
consumption is less than the ’Sleep Mode’  
energy efficiency limit required to satisfy  
energy start requirements.  
The machine recovers from standby mode  
when any task is initiated within 20 seconds.  
M
Environmental Choice  
120v, 60Hz products for Canada.  
Terra Choice Environmental Services Inc, of  
Canada has verified that this Xerox product  
conforms to all applicable Environmental  
Choice EcoLogo requirements for minimized  
impact on the environment.  
A-10  
WorkCentre Pro 555/575  
         
SWISS ENERGY 2000  
Xerox Corporation has designed and tested this product to meet the  
energy restrictions required by Swiss Energy 2000 compliance has  
been notified to the registration authorities.  
Recycled Paper  
The WorkCentre Pro 555/575 has established performance with the  
use of recycled paper with its consequent benefits to the  
environment. Xerox recommends part numbers:  
3R94565, A4 stock, 80g/m2 500 sheets  
3R6296, 8.5 x 11 inch stock, 80 g/m2 500 sheets  
The paper contains 50% post consumer content and can be obtained  
through Xerox and many other office suppliers.  
WorkCentre Pro 555/575  
A-11  
     
Telecommunications Requirements  
European Fax Approvals and Certification  
This Xerox product has been self-certified by Xerox for pan-European  
single terminal connection to the analogue public switched telephone  
network (PSTN) in accordance with Directive 1999/5/EC.  
The product has been designed to work with the national PSTNs and  
compatible PBXs of the following countries:  
Austria  
Germany  
Greece  
Luxembourg  
Netherlands  
Norway  
Sweden  
Belgium  
Switzerland  
United Kingdom  
Denmark Iceland  
France  
Finland  
Ireland  
Italy  
Portugal  
Spain  
In the event of problems, you should contact your local Xerox  
representative in the first instance.  
The product has been tested against TBR21. To assist in the use and  
application of terminal equipment which complies with this standard,  
the European Telecommunication Standards Institute (ETSI) has  
issued an advisory document (EG 201 121) which contains notes and  
additional requirements to ensure network compatibility of TBR21  
terminals. The product has been designed against, and is fully  
compliant with, all of the relevant advisory notes contained in this  
document.  
The product may be configured to be compatible with other country  
networks. Please contact your Xerox representative if it needs to be  
reconnected to another country’s network. There are no  
user-adjustable settings in the product.  
NOTE: Although this product can use either loop disconnect (pulse)  
or DTMF (tone) signalling it is recommended that it is set to use  
DTMF signalling. DTMF signalling provides reliable and faster call  
set-up.  
Modification, connection to external control software or to external  
control apparatus not authorised by Xerox, will invalidate its  
certification.  
A-12  
WorkCentre Pro 555/575  
         
FCC Regulations  
Send Header Requirements  
Federal Communications Commission (FCC) regulations require all  
persons within the United States who send any message via a  
facsimile machine to include an identifying message in the  
transmission. The message must clearly contain an identifier and  
telephone number for the entity (business or individual) sending the  
message.  
This facsimile machine provides the local ID and name features  
required for the FCC regulation. To satisfy the FCC regulation, the  
telephone number and name must be included with the printed  
document. To comply with the FCC rules, carefully read and follow  
the instructions listed in this document to program the local ID and  
name.  
Data Coupler Information  
This Xerox WorkCentre Pro 555/575 machine contains an internal  
data coupler. Its use is restricted by the FCC (Federal  
Communications Commission). To comply with the FCC rules, you  
must carefully read and follow the instructions listed below.  
This equipment complies with Part 68 of the FCC rules. On the rear of  
this equipment is a label that contains, among other information, the  
FCC registration number and Ringer Equivalence Number (REN). If  
requested, provide this information to your telephone company.  
The REN is useful to determine the quantity of devices you may  
connect to your telephone line and still have all of those devices ring  
when your number is called. In most, but not all areas, the sum of the  
RENs of all devices should not exceed five (5.0). To be certain of the  
number of devices you may connect to your line, as determined by  
the REN, you should call your local telephone company to determine  
the maximum REN for your calling area.  
WARNING  
Ask your local telephone company for the modular jack type  
installed on your line. Connecting this machine to an  
unauthorized jack can severely damage telephone company  
equipment. You, not Xerox, assume all responsibility and/or  
liability for any damage caused by the connection of this  
machine to an unauthorized jack.  
WorkCentre Pro 555/575  
A-13  
         
You may safely connect the machine to the following standard  
modular jack: USOC RJ-11C. Use the standard line cord (with  
modular plugs) provided with the installation kit to connect it.  
An FCC compliant telephone cord and modular plug is provided with  
this equipment. This equipment is designed to be connected to the  
telephone network or premises wiring using a compatible modular  
jack which is Part 68 compliant.  
Do not connect this machine to a party or coin operated phone line.  
Repairs to the machine should be made only by a Xerox  
representative or an authorized Xerox service agency. This applies at  
any time during or after the service warranty period. If unauthorized  
repair is performed, the remainder of the warranty period is null and  
void.  
If you find the telephone line is damaged or the telephone company  
notifies you that your machine is causing damage, disconnect the  
machine from the telephone line and call for service. Do not  
reconnect the machine until necessary repairs are made.  
The telephone company will, where practical, notify you when they  
need to temporarily disconnect service. However, if action is  
reasonable and necessary, but prior notice is not practical, they may  
still temporarily disconnect your service. In such cases they must:  
Immediately notify you of their temporary action.  
Reconnect service when the source of damage is removed.  
Inform you of your rights to bring a complaint to the FCC under FCC  
rules.  
The telephone company may make changes to its communications  
facilities, equipment, operations, or procedures. Such action must be  
reasonable, required in the operation of their business, and  
consistent with FCC rules. They must give you prior written  
notification if the changes can:  
Make your machine incompatible with their equipment.  
Require modification or alteration of the machine.  
Otherwise physically affect performance of the machine.  
A-14  
WorkCentre Pro 555/575  
WARNING  
When programming emergency numbers and/or making test  
calls to emergency numbers:  
Remain on the line and briefly explain to the dispatcher the  
reason for the call before hanging up.  
Perform such activities in the off-peak hours, such as early  
morning hours or late evenings.  
Canadian Certification  
Notice: The Industry Canada Label on the machine identifies certified  
equipment. This certification means that the equipment meets certain  
telecommunications networks protective, operational and safety  
requirements. Industry Canada does not guarantee the equipment  
will operate to the user’s satisfaction.  
Before installing this equipment, users should ensure that it is  
permissible to be connected to the facilities of the local  
telecommunications company. The equipment must also be installed  
using an acceptable method of connection. In some cases, the  
company’s inside wiring associated with a single line individual  
service may be extended by means of a certified connector assembly  
(telephone extension cord).  
The customer should be aware that compliance with the above  
conditions may not prevent degradation of service in some situations.  
Repairs to certified equipment should be made by an authorized  
Canadian maintenance facility designated by the supplier. Any  
repairs or alterations made by the user to this equipment, or  
equipment malfunctions, may give the telecommunications company  
cause to request the user to disconnect the equipment.  
Users should ensure for their own protection the electrical ground  
connections of the power utility, telephone lines and internal metallic  
water pipe system, if present, are connected together. This  
precaution may be particularly important in rural areas.  
CAUTION  
Users should not attempt to make such connections  
themselves, but should contact the appropriate  
electric inspection authority or electrician, as  
appropriate.  
WorkCentre Pro 555/575  
A-15  
   
Notice: The Ringer Equivalence Number (REN) assigned to each  
terminal device provides an indication of the maximum number of  
terminals allowed to be connected to a telephone interface. The  
termination on an interface may consist of any combination of devices  
subject only to the requirement that the sum of the Ringer  
Equivalence Numbers of all the devices does not exceed 5.  
This digital apparatus does not exceed the Class A limits for radio  
noise emissions from digital apparatus set out in the Radio  
Interference Regulations of Industry Canada.  
Cet appareil numérique est conforme aux limites d'émission de bruits  
radioélectriques pour les appareils de classe A stipulées dans le  
Règlement sur le brouillage radioélectrique du ministère des  
Industries du Canada.  
A-16  
WorkCentre Pro 555/575  
 
Index  
see paper tray  
causes of document jams 4-12  
Charge Code Key  
described 2-13  
A
Activity Key  
described 2-13  
ADF  
see also document feeder  
document jams 4-12  
paper jams 4-1  
document size 3-17  
document specifications 3-17  
loading documents 3-17–3-20  
communication lights  
described 2-9  
alarms  
lights, described 2-10  
alpha dialing  
communication mode 2-15  
communications  
communication lights 2-9  
communication modes 2-15  
group dialing, described 2-2  
components  
control panel, listed 2-9  
confirmation tone 2-14  
consumables  
paper 3-11  
contrast  
see also resolution  
changing 3-20  
Contrast Key  
key 2-10  
alphabet  
Alphabet Phonebook 3-26  
phonebook 3-26  
Alphabet Phonebook 3-26  
automatic document feeder  
see also document feeder  
document size 3-17  
document specifications 3-17  
loading documents 3-17–3-20  
avoiding document jams 4-12  
described 2-11  
B
control panel 2-8–2-13  
components, listed 2-9  
described 2-4  
batching  
described 2-3  
battery 2-1  
direct access function keys, described  
2-13  
document jams 4-12  
function keys, described 2-9–2-13  
illustrated 2-8  
C
calendar  
setting the date and time 3-3  
Cancel Job Key  
described 2-11  
cassette  
Copy Key  
described 2-11  
copy mode 2-16  
copying 3-21  
WorkCentre Pro 555/575  
INDEX-1  
preventing document jams 4-12  
E
enabling  
D
receive footer 3-10  
darken contrast 3-20  
date  
send header 3-9  
enriched system functions  
described 2-2  
setting 3-3  
Delete Key  
Enter Key  
described 2-9  
described 2-10  
dial directory  
environmental compliance A-1–A-16  
ENERGY STAR A-10  
Environmental Choice A-10  
SWISS ENERGY 2000 A-11  
extended tone 2-14  
see also one touch phonebook  
dial mode  
setting 3-8  
Direct Access Function Keys  
described 2-13  
Direct Send Key  
described 2-13  
disabling  
fax communications  
uments, transmitting  
fax headers  
setting 3-9  
features  
hardware features, listed 2-4  
system features, listed 2-2–2-3  
fine resolution 3-19  
enabling 3-10  
function keys  
receive footer 3-10  
send header 3-9  
display  
see also LCD  
document feeder  
document specifications 3-17  
document guides  
described 2-4  
document jams 4-12  
causes 4-12  
clearing 4-12  
described 2-9–2-13  
paper types to avoid 3-17  
document out tray  
described 2-4  
group dialing  
document size 3-17  
document tray  
described 2-2  
group phonebook 3-25  
Manual Group Key 2-11  
Group Phonebook 3-25  
loading documents 3-17  
maximum documents 3-17  
documents  
document jams 4-12  
loading 3-17–3-20  
specifications 3-17  
types to avoid 3-17  
Down Arrow Key  
described 2-9  
H
halftone  
see photo, resolution  
hardware features  
listed 2-4  
header  
INDEX-2  
WorkCentre Pro 555/575  
enabling 3-9  
phonebook reports 3-22–3-25  
I
M
ID  
setting the machine ID 3-6  
machine  
idle mode 2-1  
hardware features 2-4–2-5  
overview 2-1  
system features 2-2–2-3  
tones 2-14  
see also standby mode  
Insert Key  
described 2-10  
installation instructions  
space requirements 2-7  
system requirements 2-6  
machine ID  
setting 3-6  
machine language  
setting 3-2  
refuse junk mail, described 2-3  
mailbox communications  
described 2-2  
J
Job Status Key  
described 2-12  
junk mail  
maintaining the machine  
paper, replacing 3-11  
Manual Dial Key  
described 2-11  
described 2-11  
described 2-3  
K
keys  
direct access function keys 2-13  
function keys 2-9–2-13  
maximum document size 3-17  
memory  
paper jams 4-1  
L
Menu Key  
language  
described 2-9  
menu mode 2-1, 2-16  
setting 3-2  
laser safety A-3  
LCD  
see also menu mode  
minimum document size 3-17  
modes of operation 2-15–2-16  
communication modes 2-15  
copy mode 2-16  
menu mode 2-16  
PC printing mode 2-16  
standby mode 2-15  
multi access  
communication mode 2-15  
described 2-9  
standby mode 2-15  
LEDs  
alarm lights, described 2-10  
communications lights, described 2-9  
Left Arrow Key  
described 2-9  
lighten contrast 3-20  
lists  
described 2-2  
see also reports  
group numbers 3-25  
WorkCentre Pro 555/575  
INDEX-3  
phonebook reports 3-22–3-25  
alphabet 3-26  
N
normal contrast 3-20  
Numeric Keypad  
described 2-10  
group 3-25  
one touch 3-24  
speed dial 3-23  
Photo 3-19  
power saver mode  
described 2-3  
print darkness  
setting the contrast 3-20  
from a PC 2-1  
phonebook reports 3-22–3-25  
programming  
O
one touch dialing  
see also one touch keys  
described 2-2  
One Touch Phonebook 3-24  
one touch keys  
see also speed dialing  
described 2-12  
One Touch Phonebook 3-24  
operation modes 2-15–2-16  
communication mode 2-15  
copy mode 2-16  
date and time 3-3  
dial mode 3-8  
language 3-2  
machine ID 3-6  
pulse dial mode 3-8  
see also dial mode  
menu mode 2-16  
standby mode 2-15  
operator control panel 2-8–2-13  
see also control panel  
output tray  
quick start 3-21  
document out tray, described 2-4  
P
receive footer  
page numbers  
enabling 3-10  
receive footer 3-10  
send header 3-9  
paper  
receiving documents 3-21  
paper jams 4-1  
recording  
document specifications 3-17  
paper jams 4-1–4-11  
replacing 3-11  
on plain paper 2-2  
Redial/Pause Key  
described 2-10  
paper jams 4-1–4-11  
paper quality  
avoiding document jams 4-12  
paper tray  
replacing paper 3-13  
Pause Key 2-10  
PC printing mode 2-16  
Phonebook Key  
refuse junk mail  
described 2-3  
reports  
Alphabet Phonebook 3-26  
Group Phonebook 3-25  
One Touch Phonebook 3-24  
Speed Dial Phonebook 3-23  
requirements  
described 2-13  
used 3-22  
space 2-7  
INDEX-4  
WorkCentre Pro 555/575  
system 2-6  
resolution  
ventilation A-2  
warnings A-1  
see also contrast  
changing 3-19  
changing 3-19  
scanning  
high resolution, described 2-2  
for scanning 3-19  
selections 3-19  
setting the contrast 3-20  
setting the resolution 3-19  
Resolution Key  
send header  
described 2-11  
selecting the scan resolution 3-19  
Right Arrow Key  
enabling 3-9  
sending documents 3-21  
sequential transmissions  
see batching  
described 2-9  
contrast 3-20  
S
date and time 3-3  
dial mode 3-8  
safety certification A-1–A-16  
Canada A-15  
language 3-2  
receive footer 3-10  
resolution 3-19  
CE marking A-6  
European certification A-6  
fax approvals A-12  
FCC regulations A-13  
safety requirements  
ampere ratings A-2  
building codes A-2  
cleaning A-1  
send header 3-9  
space requirements 2-7  
specifications  
documents 3-17  
speed dial keys  
covers A-2  
data coupler A-13  
earthing A-2  
energy saving A-2  
extension cord A-2  
fuser area A-3  
grounding A-2  
guards A-2  
interlock switches A-2  
laser safety A-3  
location A-2  
ozone A-3  
see speed dial numbers  
speed dial numbers  
phonebook 3-23  
Speed Dial Phonebook 3-23  
Speed Dial/Alpha/Group Key  
described 2-10  
speed dialing  
Speed Dial Phonebook 3-23  
standard resolution 3-19  
standby mode 2-1, 2-15  
Start Key  
power source A-2  
radio frequency emissions A-4  
send header A-13  
telecommunications requirements  
A-12–A-16  
described 2-10  
Stop Key  
described 2-10  
super fine resolution 3-19  
system features  
UK electricity at work regulation A-7  
WorkCentre Pro 555/575  
INDEX-5  
listed 2-2–2-3  
requirements 2-6  
system menu  
system password 3-6  
T
time  
setting 3-3  
tone dial mode 3-8  
tones 2-14  
tray  
described 2-4  
troubleshooting 4-1–4-14  
document jams 4-12  
paper jams 4-1–4-11  
W
WorkCentre Pro 745  
hardware features 2-4  
overview 2-1  
system features 2-2–2-3  
tones 2-14  
INDEX-6  
WorkCentre Pro 555/575  

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