™
Phaser 4400
Laser Printer
PhEasvear 4lu40a0tor
Guide
™
Phaser 4400
Laser Printer
About This Guide
This guide will introduce you to the Xerox Phaser 4400 Network Laser Printer, and help you in your
printer evaluation process.
Content
Section 1
Introducing the Xerox Phaser 4400 Network Laser Printer ..................................................................4
Product Overview .....................................................................................................................................5
Section 2
Evaluating Network Laser Printers ..............................................................................................................6
Suggests specific features to look for in a printer of this class, how to evaluate that feature, and how the
Phaser 4400 measures up.
Performance..............................................................................................................................................6
Ease of Use ...............................................................................................................................................7
Value .........................................................................................................................................................8
Section 3
By the Numbers ..................................................................................................................................................9
Competitive Comparisons ........................................................................................................................9
Configuration Summary ........................................................................................................................ 10
Upgrades / Options / Supplies ................................................................................................................11
Print Quality Modes ...............................................................................................................................11
Media Supported ................................................................................................................................... 12
Total Satisfaction Services .................................................................................................................... 12
Specifications ........................................................................................................................................ 13
Information Sources .............................................................................................................................. 14
This guide was printed entirely on a Xerox Phaser Color Printer.
Evaluator Guide
3
Phaser 4400
Introducing the Xerox Phaser 4400 Network Laser Printer
Speeds Ahead of its Class! The Phaser 4400 Network Laser Printer packs more standard features
into this “office standard” than any other printer in this class. Compare the powerful features
included in the budget minded price and you’ll see the inherent value available only from Xerox.
Setting the Highest Standard for
Speed
Delivering 26 pages-per-minute at true 1200 dpi
resolution, makes the Phaser 4400 a great choice to
replace aging office network printers or as an entry into
network printing for the first time. A powerful 266 MHz
image processor and robust 150,000 page-per-month
duty cycle give the Phaser 4400 the strength to handle
most networked office printing demands.
Smart Printer for Great Work
The Phaser 4400 incorporates many of the legendary
Ease of Use features developed for our Phaser color
printers including; simple one-click installation,
PrintingScout to comprehensively monitor the printing
process and direct corrective action if necessary, and
CentreWare® Internet Services an embedded web server
for easy printer management over a standard web
browser.
Outstanding Printing Inside your
Budget
Right out of the box, the Phaser 4400 gives you more
than you’ll get with any other printers in its class. In
fact, when you compare our printer’s ideal combination
of true 1200 x 1200 dpi resolution at 26 ppm speed,
64 MB of printer memory, true Adobe PostScript 3,
PCL 5e/6 emulation, 10/100Base-TX Ethernet, USB,
and its many standard convenience features, you’ll
wonder how we’ve kept it so affordable.
4
Phaser 4400 Laser Printer
Section
1
Product Overview
Phaser 4400B Feature Set
Even at the base level, the
Phaser 4400B comes packed with
the following performance and
productivity features standard:
Phaser 4400DT Feature Set
The Phaser 4400DT comes with
all the common performance and
productivity features included in
the Phaser 4400N plus the
following additional features:
❖
26 page-per-minute print
speed
❖
❖
Automatic duplexing
(two-sided printing)
❖
❖
❖
❖
❖
❖
600 dpi resolution
An additional 550 sheet
32 MB memory (expandable to 224 MB)
266 MHz RISC Processor
feeder brings total input capacity to 1200
sheets (expandable to 1750)
USB and Bi-directional Parallel
Adobe® PostScript® 3™, PCL 5e, PCL 6
650 sheet total input capacity (expandable
to 1750)
❖
❖
❖
100 sheet Multi-Purpose Tray
Phaser 4400DX Feature Set
The Phaser 4400DX comes with
all the common performance and
productivity features included in
the Phaser 4400DT plus the
500 sheet output capacity (expandable to 1000)
150,000 impressions per month (maximum
duty cycle)
❖
❖
Standard capacity print cartridge (10k) or high
capacity print cartridge (15k)
following additional features:
❖
500 sheet stacker with
offset, increases output
capacity to 1000 sheet total
One year on site warranty, extensive on-line
support and Xerox Total Satisfaction
Guarantee.
❖
20 GB Hard Disk includes
drivers and help videos and enables Secure
Print, Proof Print, Saved Print, Job Collation,
PDF direct 1.3, Font storage, and more.
Phaser 4400N Feature Set
The Phaser 4400N comes with all
the common performance and
productivity features included in
the Phaser 4400B plus the
following additional features:
❖
True 1200 x 1200 dpi
resolution at full printing speed
❖
❖
64 MB memory (expandable to 256 MB)
10/100Base-TX Ethernet connectivity
Evaluator Guide
5
Phaser 4400
Evaluating Workgroup Laser Printers
By definition, a workgroup printer is a shared resource. Typically, a network laser printer is shared by up to 25 people
on a regular basis. It is also common for there to be multiple computer platforms, such as the various versions of
Microsoft Windows, MacOS, Unix, or Linux. By far the most popular network used is Ethernet with TCP/IP protocols.
But even with multiple users on a variety of platforms with their own unique applications and needs, all networked
printer users require three things from their printers:
❖
❖
❖
Performance Features
Ease of Use
Value
This section of the Evaluator Guide will look at each of these areas, and suggest ways you can evaluate a printer’s
performance against that requirement. Do this for all workgroup laser printers you are considering and you’ll see how
the Phaser 4400 exceeds expectations on all counts.
Evaluate Performance Features
Today’s busy workgroups have no time to waste,
whatever their size. Consider raw engine speed, but also
look at RIP speed (largely determined by processor
speed), first-page-out time, and the ability to process
multiple jobs concurrently to give you a feel for the
printer’s total throughput capability.
What types of documents do your users typically
produce? Do they need a variety of media capabilities?
(i.e. pre-printed letterhead on fine bond paper, standard
peer-to-peer quality laser paper, transparency media,
card stock, envelopes, etc.) Is automatic two-sided
printing (duplexing) important?
Speed at the cost of quality is not acceptable. Consider
the resolution of the printer as represented in a variety
of text styles and sizes. Also consider fills, gradients,
graphic elements, and photo images.
How The Phaser 4400 EXCEEDS
The Performance Requirement:
At 26 pages-per-minute, the Phaser 4400 races through
As for media flexibility, the Phaser 4400 provides up to
1750 sheet input capacity divided into 4 sources for
more uninterrupted printing and fewer user interven-
tions. You’ll always print on the media you expect
thanks to the Phaser 4400’s Smart Trays technology.
The printer driver knows what media is in each tray and
what your MS Office application is set for, and then
matches them perfectly.
long or multi-set jobs, avoiding non-productive log jams
from multiple users. The 266 MHz image processor
provides a first-page-out time of just 11 seconds and
handles even complex jobs quickly to help maintain
office productivity. And the true 1200 x 1200 dpi
resolution at full rated speed means there is no need to
sacrifice print quality for print speed. Finally, the ability
to handle peak loads of up to 150,000 impressions-per-
month, means the Phaser 4400 will be able to handle
even the heaviest network loads.
6
Phaser 4400 Laser Printer
Section
2
Evaluate Ease of Use
The best way to evaluate a printer’s ease of use is to use it in a real world environment over an extended period of time.
But even without that opportunity, the following questions can help uncover a printer’s true start-up and day-to-day
Ease of Use potential:
❖
❖
Also, consider what tools are provided to help
manage multiple printers in a network.
❖
❖
Can you easily reach all areas of a printer?
Is it easy to check the consumable status before
committing to a large or important print job?
How easy is it to learn to use and manage?
Does it offer easy control both over the
network and from its front panel?
How The Phaser 4400 EXCEEDS
The Ease of Use Requirement:
The security of system access has been modeled after
Microsoft system security levels. And MaiLinX pro-
vides automatic email alerts to specified individuals for
printer conditions requiring attention. For example, a
“Low Toner” message sent to a purchasing manager
could act as a reminder to order supplies before the
printer runs out completely.
The Phaser 4400 represents the first monochrome laser
printer from the Xerox Office Printing Business to
incorporate most of the powerful Phaser features
developed for our color printer products. From the
simple one-click installation, to PrintingScout our
unique real time print monitor and proactive help
software, the Phaser 4400 is packed with big printer
features. The Phaser 4400 can even trouble-shoot on its
own with PhaserSmart™ our unique internet-based
automated support system.
Our CentreWare IS works with an embedded web server
in the printer. Just pull up the printer’s URL and go to
the CentreWare Internet Services site using your
favorite Web browser and easily find all you need to
know about it — current status, user manuals, trouble-
shooting guides, software drivers, and hot links to
Xerox product information, software updates, and
support resources.
Network administrators can easily monitor, configure,
and troubleshoot the printer right from their desktop —
keeping the printer and its users running at full speed. It
can also discover all of your networked printers and
multifunction devices, regardless of manufacturer. On
the Phaser 4400, CentreWare IS allows users to access
the saved job repository directly from their desktops.
Evaluator Guide
7
Evaluate Value
Performance Features and Ease of Use must be bal-
anced against the total cost of owning and operating a
networked printer over time.
Count the cost of operation. The total cost-per-print can
be every bit as important as the purchase price. It is
especially important to consider all the consumables the
printer may require over its lifetime and to calculate the
contribution each of these items makes to the average
cost-per-page.
Find the true purchase price. Include everything needed
for a workgroup printer to begin printing right away. If
extra-cost add-ons are needed, such as a network card or
special cabling, then these costs must be added to the
original purchase price.
Estimate the cost of keeping the printer printing. Start
with durability: Does the duty cycle indicate that the
printer can handle a large volume of printing? And don’t
forget the “hidden” costs — especially how often the
printer needs attention from users and whether any
special skills are required to change consumables or
troubleshoot problems.
How The Phaser 4400 EXCEEDS
The Value Requirement:
The Phaser 4400 presents big printer features at a small
The Phaser 4400 prints on plain paper, transparencies,
laser-quality labels, envelopes, cover stock, and re-
cycled paper. Xerox is the only printer manufacturer to
offer die cut business card media and CD/DVD labels
and inserts. For details about Phaser branded supplies,
printer price. With a base price of just $899*, the Phaser
4400 packs in more standard features than any other
printer in this class. By combining a fast print engine, a
fast processor, high resolution and high duty cycle and
you get a powerful office productivity tool.
The Phaser 4400 handles media weights from 16 lb.
Bond (60 gsm) to 133 lb. card stock (216 gsm). Sizes
can range from 3 x 5 in. up to 8.5 x 14 in. as well as
user definable custom sizes in between. For top quality
results, Xerox-branded supplies are engineered to
provide optimum performance in your Phaser printer.
An input capacity of up to 1750 sheets and an output
capacity up to 1000 sheets assures office users of more
uninterrupted printing and less user intervention. You’ll
always print on the media you expect thanks to the
Phaser 4400’s Smart Trays technology. The printer
driver knows what media is in each tray and what your
MS Office application is set for, and then matches them
perfectly.
*Base ERP
8
Phaser 4400 Laser Printer
Section
3
Phaser 4400
By the Numbers
Competitive Comparison
Feature
Phaser 4400
$899
HP 4100
Lexmark T522
Lexmark T620
Base Price
Speed
$1099
$899
$1159
26 ppm
25 ppm
25 ppm
30 ppm
First Page Out Time
11 seconds
12 seconds
1200 dpi Image Quality
9 seconds
10 seconds
1200 dpi Image Quality
Maximum Resolution
1200 x 1200 dpi in N,
DT, DX
1200 dpi Image Quality
(at engine speed)
600 x 600 dpi in B model
Memory
N 64 MB (Base 32 MB)
Max. 256 MB
N 32 MB (Base 16 MB)
Max. 256 MB
N 32 MB (Base 16 MB)
Max. 273 MB
N 32 MB (Base 16 MB)
Max. 384 MB
Processor Speed
266 MHz
250 MHz
250 MHz
300 MHz
Print Description
Languages
True Adobe® Postscript® 3™, HP-PCL 6, 5e,
PCL 6, 5e,
PostScript 3 emulation
PCL 6, 5e,
PostScript 3 emulation
PCL6, 5e emulation,
PostScript 3 emulation
Media Weights
16 to 133 lb.
16 to 53 lb.
16 to 125 lb.
16 to 125 lb.
(60 to 216 gsm)
(60 to 100 gsm)
(60 to 210 gsm)
(60 to 210 gsm)
Input Capacity (std./max.) 650/1750
600/1600
250/250
8.5 x 14 in.
No
600/4100
250/250
8.5 x 14 in.
No
600/4100
500/3000
8.5 x 14 in.
No
Output Capacity (std./max.) 500/1000
Maximum Media Size
Edge to Edge Printing
Hard Disk
8.5 x 14 in.
Yes
20 GB
5 GB
5 GB
5 GB
Maximum Duty Cycle
Network Connectivity
150,000/month
150,000/month
120,000/month
150,000/month
Base: USB and Parallel.
All others add
10/100BaseTX Ethernet
Base: parallel.
All others add
10/100Base TX Ethernet
Base: USB and Parallel.
All others add
10/100BaseTX Ethernet
Base: USB, Parallel, and
Serial. All others add
10/100BaseTX Ethernet
Toner Capacity (std./high) 10K/15K
6K/10K
7.5K/20K
10K/30K
Warranty
1 year on site
1 year depot
1 year depot
1 year depot
* Base estimate retail price
The Phaser 4400 beats the HP 4100 by:
The Phaser 4400 beats the Lexmark T522 and T620 by:
❖
❖
❖
❖
True 1200 dpi at full engine speed
30% faster image processor performance
More memory
Faster duplex speeds (HP won’t even disclose
their duplex speed!)
❖
True 1200 dpi resolution at full rated speed (both the
T522 an T620 slow to half speed for 1200 dpi)
Double the output capability of T522 — 500 vs. 250
(and the 4400 can expand to 1000, Lexmark T522 has
no upgrade)
❖
❖
Better Input/Output — 550 sheet trays for loading
convenience, 1000 sheet max. output vs. 250
Four times the Hard Disk Capacity
Higher Print Cartridge Yields (std. 10K vs. 6K)
On site warranty vs. depot return
❖
❖
Double the Hard Disk Capacity
More robust — higher duty cycle than the T522 and a
simple visual inspection reveal a more sturdy construc-
tion of the Phaser 4400
Edge to Edge Printing — very important for electronic
forms and spreadsheets, Lexmark can’t offer it
Larger standard toner yield. (10K vs. 7.5K)
Full capacity cartridge vs. 5K starter
❖
❖
❖
❖
❖
❖
❖
On site warranty vs. depot return
Evaluator Guide
9
Configuration Summary
Feature
Phaser 4400B
Phaser 4400N
Phaser 4400DT
Phaser 4400DX
Price*
$899
$1,099
$1,699
26/25 ppm
$2,399
Print Speeds* (letter/A4)
Duplex speed
(letter/legal)
Optional 19/18 ipm
19/18 ipm
Maximum Resolution
Memory (std./max.)
Processor Speed
600 x 600 dpi
32/224 MB
1200 x 1200 dpi
64/256 MB
266 MHz
Adobe PostScript 3,
PCL6/5e Emulation
Standard
Standard
100 sheet Multi-Purpose
Tray (MPT)
Input Capacity (std./max.)
650/1750 sheets
1200/1750 sheets
Output Capacity
(std./max.)
500/1000 sheets
1000/1000 sheets
Printer Drivers
Windows 95, 98, Me, 2000, XP, NT. MacOS 8.x, 9.x, X ver. 10.1. Novelle NetWare 3.x, 4.x, 5.x, 6.x. UNIX
platforms: Solaris, IBM AIX, HP-UX, DEC UNIX, True UNIX 64, Linux (i386) and (PPC), SGI.
Hard Disk (20 GB)
Optional
Standard
Maximum Monthly
Duty Cycle
150,000 impressions
USB, Bi-directional
parallel
Standard
Standard
10/100Base-TX Ethernet
Optional
Print Cartridge Capacity
(standard/high capacity)
10,000/15,000 impressions (at 5% coverage)
1 year on site
Warranty
* Estimated retail price
10 Phaser 4400 Laser Printer
Section
3
Upgrades / Options / Supplies
Description
Part Number
Phaser 4400B to 4400N Upgrade
32 MB Phaser Memory
098S04703
097S02923
097S02912
097S02913
097S02914
097S02917
097S02880
097S02878
097S02881
097S02879
113R00627
113R00628
108R00497
108R00498
109R00448
64 MB Phaser Memory
128 MB Phaser Memory
16 MB Flash Memory
Internal Hard Disk (20 GB)
Duplex Unit (for two-sided printing)
550 Sheet Feeder, adjustable up to Legal
500 Sheet Stacker with Job Offset
75 Envelope Feeder
Standard Capacity Print Cartridge
High Capacity Print Cartridge
110 Volt Maintenance Kit
220 Volt Maintenance Kit (not available in North America)
Replacement Paper Tray, 550 sheet capacity, adjustable up to legal
Print Quality Modes
Resolution
Application
Default mode. High quality for all around general-purpose office printing.
600 x 600 dpi
1200 x 1200 dpi
Draft Mode
For highest quality, very fine lines, sharp edges and small text. (Not available in 4400B model)
Reduces the amount of toner on the page. Page is printed lighter. Economical internal uses.
Fax Friendly Black
Changes solid fills to patterns. Available on request; for more information contact Xerox Customer Support at
1-877-362-6567.
Evaluator Guide 11
Media Supported
Sizes
Weights
Description
Size
Description
U.S. Size
Metric Size
Paper Types:
Letter
Plain Paper
Card Stock
16 to 32 lb.
32 to 130 lb.
60 to 120 gsm
120 to 216 gsm
60 to 216 gsm
60 to 105 gsm
8.5 x 11 in.
8.5 x 14 in.
7.25 x 10.5 in.
5.5 x 8.5 in.
8.5 x 13 in.
Legal
Simplex (one-sided) 16 to 130 lb.
Duplex (two-sided) 16 to 28 lb.
Executive
Statement*
US Folio
Index Card
A4
A5
A6*
ISO B5*
B5 JIS
3 x 5 in.
210 x 297 mm
148 x 210 mm
105 x 148 mm
176 x 250 mm
182 x 257 mm
Envelopes:
#10 Commercial*
Monarch*
DL*
C5*
B5*
4.13 x 9.5 in.
3.88 x 7.5 in.
110 x 220 mm
162 x 229 mm
176 x 250 mm
Transparencies:
Letter
A4
8.5 x 11 in.
210 x 297 mm
Labels:
Letter
A4
8.5 x 11 in.
210 x 297 mm
*Custom sizes
SM
Total Satisfaction Services
Description
U.S. Part Number
Canadian Part Number
Extended On Site Service (available during the first 90 days of product ownership)
2 additional years
3 additional years
4400S3
4400S4
4400S3C
4400S4C
Annual On-Site Service (available after first 90 days of product ownership)
4400SA
4400SAC
Help Desk Service
Core Training
Product Training for Phaser 4400
Annual Support Subscription
HDMCORE
HD4400
HDYEAR
HDMCORE
HD4400
HDYEAR
12 Phaser 4400 Laser Printer
Section
3
Specifications
Physical dimensions
Width
Depth
Height
Weight
4400B
4400N
16.6 in. (422 mm)
17.3 in. (439 mm)
16.3 in. (413 mm)
55.1 lbs. (25 kg)
4400DT
4400DX
16.6 in. (422 mm)
16.6 in. (422 mm)
17.3 in. (439 mm)
17.3 in. (439 mm)
23.2 in. (588 mm)
28.8 in. (730 mm)
76.7 lbs. (34.8 kg)
82.2 lbs. (37.3 kg)
Environment
Temperature
Operating: 41° to 95° F (5° to 35° C)
Relative Humidity
Noise Level
Operating: 15% to 85% (non-condensing)
Idle/Standby: 4.9 B (A), Printing: 6.7 B (A) in Duplex
Power consumption (two models)
100-120 VAC (± 10%), 50-60 Hz (± 3 Hz)
220-240 VAC (± 10%), 50-60 Hz (± 3 Hz)
ENERGY STAR® qualified
Evaluator Guide 13
Information Sources
The Printer’s Front Panel
The Front Panel offers a suite of tools and information
pages to help solve printing problems, media feed and
supply issues, and administrative problems.
Support and service information including the same
troubleshooting knowledge base used by Xerox Cus-
tomer Support staff to provide the latest technical
information on:
The Printer’s CD-ROM contains:
❖ Phaser 4400 Laser Printer Features Guide,
Networking Guide, Setup Guide, Support
Guide, Trays and Paper Guide, and Trouble
shooting Guide
❖ Application issues
❖ Networking issues
❖ Printer errors
❖ Print-quality issues
❖ Troubleshooting
❖ Setup poster
❖ Printer drivers
❖ Driver installers (for Mac and Windows)
❖ Read Me release notes
❖ Resource for tools and information to
help you get the most from your printer
❖ Interactive tutorials and helpful tips for using
your printer and favorite software applications
❖ Easy access to on-line technical support
❖ Customized features to meet your individual
needs
❖ Internet Services Help (HTML documentation)
❖ Adobe® Acrobat® Reader® (for reading the
PDF files)
❖ Adobe® Type Manager® (ATM)
On the Web
PhaserSMART™
❖ Product, supplies, and support information
❖ Downloading printer drivers
❖ Finding your local reseller
❖ On-line documentation
❖ CentreWare Font Management Utility
An automated, internet-based, support delivery tool.
Uses real time information from the printer to diagnose
and deliver customer self-support solutions.
14 Phaser 4400 Laser Printer
Questions?
Comments?
Problems?
If you have any questions or issues with your evaluation printer, please contact your Xerox sales
representative or the Xerox Office Printing Help Desk at:
U.S. and Canada 1-877-362-6567
Copyright © 2002 XEROX CORPORATION. All rights reserved. Contents of this publication may not be reproduced without permission of XEROX CORPORATION. Xerox®, The Document Company®, the digital X, CentreWare®, and DocuPrint®
are registered trademarks of XEROX CORPORATION. Phaser™, PhaserSMART™, and N2125™ are trademarks of XEROX CORPORATION. Total Satisfaction ServicesSM is a servicemark of XEROX CORPORATION. Adobe®, PostScript®
and Adobe PostScript 3™ are trademarks of Adobe Systems Incorporated. All other trademarks are the property of their respective manufacturers. The information in this brochure is subject to change without notice.
,
JS/SP 6/1/03
44XEG-01UB
Printed on a Xerox Phaser Color Printer
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