MIELE HS19 User Manual

Operating instructions  
Cordless stick vacuum cleaner  
en-GB  
HS19  
M.-Nr. 11 419 150  
Warning and Safety instructions  
This vacuum cleaner conforms to current safety requirements. In-  
appropriate use can lead to personal injury and damage to prop-  
erty.  
Please read the operating instructions before using the vacuum  
cleaner for the first time. They contain important information on the  
safety, use and maintenance of the vacuum cleaner. This will pre-  
vent both personal injury and damage to the appliance.  
In accordance with standard IEC 60335-1, Miele expressly and  
strongly advises that you read and follow the instructions in the  
“Installation and connection” chapter as well as the safety instruc-  
tions and warnings.  
Miele cannot be held liable for injury or damage caused by non-  
compliance with these instructions.  
Keep these operating instructions in a safe place and pass them  
on to any future owner.  
Always disconnect the vacuum cleaner from the power supply  
when you have finished using it, before changing any accessories,  
as well as for maintenance work, cleaning and troubleshooting.  
Use the On/Off switch on the Comfort handle to do this.  
Correct application  
This vacuum cleaner is intended for cleaning flooring in domestic  
households and similar residential environments. This vacuum  
cleaner is not suitable for use on construction sites.  
This vacuum cleaner is not intended for outdoor use.  
This vacuum cleaner can be used for all normal cleaning of car-  
pets, rugs and robust hard flooring.  
This vacuum cleaner is intended for use at altitudes of up to  
4000 m above sea level.  
4
 
Warning and Safety instructions  
The vacuum cleaner must only be used to vacuum dry floor sur-  
faces. Do not vacuum people or animals. Any other types of use,  
modifications or alterations are not permitted.  
This vacuum cleaner can only be used by people with reduced  
physical, sensory or mental capabilities, or lack of experience or  
knowledge, if they are supervised whilst using it or have been shown  
how to use it in a safe way and understand and recognise the con-  
sequences of incorrect operation.  
The packaging material protects the vacuum cleaner from trans-  
port damage. We recommend you keep the packaging for transport  
purposes.  
Safety with children  
Children under 8 years of age must be kept away from the va-  
cuum cleaner unless they are constantly supervised.  
Children aged 8 and older may only use the vacuum cleaner  
without supervision if they have been shown how to use it in a safe  
manner. Children must be able to understand and recognise the pos-  
sible dangers caused by incorrect operation.  
Children must not be allowed to clean or maintain the vacuum  
cleaner unsupervised.  
Please supervise children in the vicinity of the vacuum cleaner and  
do not let them play with it.  
Danger of suffocation. Packaging, e.g. plastic wrappings, must be  
kept out of the reach of babies and children. Whilst playing, children  
could become entangled in packaging or pull it over their head and  
suffocate.  
5
Warning and Safety instructions  
Technical safety  
The vacuum cleaner operates at 25.2 V.  
It is classified as a class III appliance.  
This appliance is supplied by a safety extra-low voltage (SELV)  
power source where the voltage is low enough to protect users from  
the risk of electrical shock. A Class II charger is used for supplying  
power to charge the vacuum cleaner.  
Before using the vacuum cleaner and its accessories, check for  
any visible signs of damage. Do not use a damaged appliance.  
Compare the connection data on the data plate of the charger  
(voltage and frequency) with that of the mains electricity supply. This  
data must match exactly. Without modifications, the charger is suit-  
able for 50 Hz and 60 Hz.  
The mains electrical plug must be fitted with an appropriate fuse.  
The Miele Multi Floor XXL Electrobrush and the Miele Elec-  
tro Compact handheld brush (varies according to the model) are ad-  
ditional motor-driven devices designed specially for this Miele va-  
cuum cleaner. For safety reasons, the vacuum cleaner must not be  
used with a different Miele Electrobrush/handheld brush or an Elec-  
trobrush/handheld brush produced by another manufacturer.  
Store the vacuum cleaner at an ambient temperature between  
0 °C and 45 °C.  
While the vacuum cleaner is under warranty, repairs should only  
be undertaken by a Miele authorised service technician. Otherwise  
the warranty will be invalidated.  
Repairs should only be carried out by a Miele authorised service  
technician. Repairs and other work by unqualified persons can cause  
considerable danger to users.  
6
Warning and Safety instructions  
Miele can only guarantee the safety of the appliance when genu-  
ine Miele replacement parts are used. Faulty components must only  
be replaced with genuine Miele replacement parts.  
Cleaning  
Do not immerse the vacuum cleaner or any accessories supplied  
with it in water.  
The Electrobrush/handheld brush (depending on the model), the  
PowerUnit, the suction tube, the body and the Comfort handle con-  
tain electrical wires. The plug connectors must not come into con-  
tact with water. Danger of electric shock. They should only be  
cleaned with a dry cloth.  
Clean the vacuum cleaner and accessories only with a dry or  
slightly damp cloth when disconnected from the power supply. Ex-  
ception:  
– Dust container: empty the dust container and remove the pre-fil-  
ter. Clean the dust container using water and mild washing-up li-  
quid only. Then dry the dust container carefully. Replace the pre-  
filter in the dust container.  
Correct use  
Do not use the vacuum cleaner without the dust container, pre-fil-  
ter, fine dust filter and motor protection filter fitted.  
Do not vacuum up anything which has been burning or is still  
glowing e.g. cigarettes, ashes or coal, whether glowing or apparently  
extinguished.  
Do not use the vacuum cleaner to vacuum up any water, liquid or  
damp dirt. Wait until any freshly cleaned or shampooed rugs or car-  
pets are completely dry before attempting to vacuum.  
Do not use the vacuum cleaner to vacuum toner dust. Toner, such  
as that used in printers and photocopiers, can conduct electricity.  
7
Warning and Safety instructions  
Do not vacuum up any inflammable or combustible liquids or  
gases and do not vacuum in areas where such substances are  
stored.  
Never touch the Electrobrush/handheld brush (varies according to  
the model) while it is rotating.  
Do not use the Electrobrush/handheld brush (varies according to  
the model) at head height.  
Do not vacuum at head height and do not let the suction get any-  
where near a person's head.  
Accessories  
Only use genuine accessories with the “ORIGINAL Miele” logo on  
the packaging. The manufacturer cannot otherwise guarantee the  
safety of the product.  
Safety instructions and warnings for AP01 battery, LG01  
charger, LS03 charger cradle (depending on the model)  
Safety with children  
People (including children) with reduced physical, sensory or men-  
tal capabilities, or lack of experience or knowledge, who are unable  
to use the LG01 charger/LS03 charger cradle safely may only use  
this vacuum cleaner if they are supervised whilst using it or have  
been shown how to use it in a safe way and understand and recog-  
nise the consequences of incorrect operation.  
Keep the AP01 battery out of the reach of children.  
Children must be kept away from the LG01 charger/LS03 charger  
cradle unless they are constantly supervised.  
8
Warning and Safety instructions  
Technical safety  
The AP01 battery, the LG01 charger and the LS03 charger cradle  
are designed for use with the Miele HS19 vacuum cleaner. For safety  
reasons, the vacuum cleaner must not be used with a battery, char-  
ger or charger cradle produced by another manufacturer.  
Only the LG01/xx charger or the LS03/xx charger cradle supplied  
with the vacuum cleaner can be used to charge the AP01 battery.  
Do not use the LG01/xx charger or LS03/xx charger cradle to charge  
any other batteries.  
xx stands for 01, 02, 03 or 04; these numbers identify the country  
version of your LG01 charger and your LS03 charger cradle:  
XX  
01  
AT, BE, BG, CH, CL, CZ, DE, DK, EE, ES, FI, FR, GR, HR, HU, IN, IT, KR,  
KZ, LT, LU, LV, NL, NO, PL, PT, RO, RS, RU, SE, SI, SK, TR, UA, ZA  
02  
03  
04  
AE, GB, HK, IE, MY, SG  
CA, JP, MX, US  
AU, CN, NZ  
If you are using a mains plug adapter, make sure that it is ap-  
proved for continuous operation.  
Reliable and safe operation of this vacuum cleaner can only be  
assured if the LG01 charger/LS03 charger cradle has been connec-  
ted to the mains electricity supply.  
Charge the vacuum cleaner at an ambient temperature between  
0 °C and 45 °C. During charging, the AP01 battery must be placed in  
a well ventilated area.  
Stop using the AP01 battery immediately if you notice an unusual  
smell from it, if liquid is leaking from it, if it is significantly overheating  
or if it is discoloured or deformed. Dispose of the AP01 battery im-  
mediately (see safety notice “Disposing of the AP01 battery” at the  
end of this chapter as well as “Caring for the environment” – “Dis-  
posing of old batteries”).  
9
Warning and Safety instructions  
Batteries will deplete over time. They can then leak corrosive flu-  
ids. Avoid contact with the eyes and skin. In the event of contact,  
rinse thoroughly with water and seek medical advice.  
Please contact Miele Service before sending the AP01 battery.  
Correct use  
Do not drop or throw the AP01 battery. For safety reasons, do not  
continue to use an AP01 battery which has been damaged.  
Keep the AP01 battery away from naked flames or other heat  
sources. Do not heat the AP01 battery. Do not expose the re-  
chargeable battery to direct sunlight.  
Do not dismantle the AP01 battery.  
Do not cause a short circuit by bridging the contacts of the AP01  
battery, either unintentionally or deliberately.  
Do not allow the AP01 battery to come into contact with liquids.  
Disposing of the AP01 battery: remove the AP01 battery from the  
vacuum cleaner. Insulate the metal contacts with adhesive tape to  
prevent short circuits. Dispose of the AP01 battery in a municipal re-  
cycling facility. Do not dispose of the AP01 battery with your house-  
hold waste.  
10  
Caring for the environment  
with Miele. Ensure that it presents no  
danger to children while being stored  
for disposal.  
Disposal of the packing mater-  
ial  
The packaging is designed to protect  
the appliance from damage during  
transportation. The packaging materials  
used are selected from materials which  
are environmentally friendly for disposal  
and should be recycled.  
Disposing of old batteries  
In many cases, electrical and electronic  
appliances contain batteries which  
must not be disposed of with house-  
hold waste after use. You are legally ob-  
liged (depending on country) to remove  
any old batteries which are not securely  
enclosed by the vacuum cleaner and to  
take them to a suitable collection point  
(e.g. retailer) where they can be handed  
in free of charge. Batteries may contain  
substances which can be hazardous to  
human health and the environment.  
Recycling the packaging reduces the  
use of raw materials in the manufactur-  
ing process and also reduces the  
amount of waste in landfill sites.  
Disposing of your old appli-  
ance  
Before disposing of your old vacuum  
cleaner, remove the fine dust filter and  
dispose of it with your household  
waste.  
The labelling on the battery will provide  
further information. The bin symbol with  
a cross through it means that the bat-  
teries must not be disposed of in  
household waste. A bin with a cross  
through it which also has one or more  
chemical symbols on it indicates that  
the battery contains lead (Pb), cadmium  
(Cd) and/or mercury (Hg).  
Electronic and electrical appliances  
contain many valuable materials. They  
also contain certain materials, com-  
pounds and components which were  
essential for their correct functioning  
and safety. These could be hazardous  
to your health and to the environment if  
disposed of with general waste or if  
handled incorrectly. Please do not,  
therefore, dispose of your old vacuum  
cleaner with your household waste.  
3Eꢀ&Gꢀ+J  
Old batteries contain valuable raw ma-  
terials which can be recycled. Dispos-  
ing of batteries separately makes them  
easier to handle and recycle.  
Instead, please make use of officially  
designated collection and disposal  
points to dispose of and recycle elec-  
trical and electronic appliances in your  
local community, with your dealer or  
11  
 
Guide to the appliance  
12  
 
Guide to the appliance  
a
b
c
d
e
Comfort handle  
Release catch for Comfort handle (on the back)  
Dust container handle  
Dust container with pre-filter, fine dust filter and motor protection filter  
PowerUnit with battery connection and connections for Comfort handle, suc-  
tion tube, Electrobrush and dust container  
f
g
h
i
j
k
l
m
n
o
p
q
Release catches for battery (on both sides of the battery)  
Charging socket (at the bottom of the battery)  
AP01 lithium-ion battery  
Connector  
Multi Floor XXL Electrobrush (some models feature BrilliantLight lighting)  
Removable roller brush  
Flap  
Release catch for removing the roller brush  
Release catches  
Battery charging state indicator  
Suction tube  
On/Off switch with suction power selector  
13  
- ergonomic (reduced strain on the  
wrist)  
- convenient cleaning of large surfaces  
Installation and connection  
Assembling the vacuum cleaner  
You can assemble the vacuum cleaner  
in 2 different ways.  
The advantages of placing the  
PowerUnit at the top of the vacuum  
cleaner are as follows:  
- convenient cleaning underneath fur-  
niture  
- PowerUnit can be removed quickly  
PowerUnit solo  
The PowerUnit can be used on its own  
without the suction tube and Electro-  
brush as a quick way of vacuuming up  
crumbs and lint in specific areas.  
Tip: This configuration is particularly  
suitable when using the three-piece ac-  
cessory set (see “Using the accessories  
supplied”).  
You can place the suction tube either  
above or below the PowerUnit.  
The advantages of placing the  
PowerUnit at the bottom of the va-  
cuum cleaner are as follows:  
- secure self-standing function possible  
(see “Use” – “Self-standing function for  
short pauses in vacuuming”)  
14  
   
Connecting the Comfort handle  
Depending on how your vacuum  
cleaner is configured, you can connect  
the Comfort handle to either the suction  
tube or the PowerUnit.  
Press the release catch and remove  
the Comfort handle by pulling up-  
wards.  
Connecting the PowerUnit and the  
suction tube  
Push the Comfort handle down on to  
the suction tube connector from  
above until it audibly clicks into place  
(left image detail).  
Depending on how your vacuum  
cleaner is configured, the suction tube  
is located either above or below the  
PowerUnit.  
Slide the Comfort handle along the  
guide line on the dust container  
handle and down on to the PowerUnit  
connector from above until it audibly  
clicks into place (right image detail).  
Switch off the vacuum cleaner using  
the On/Off switch on the front of the  
Comfort handle before separating the  
sections.  
Slide the suction tube along the guide  
line on the dust container handle and  
down on to the PowerUnit connector  
from above until it audibly clicks into  
place (left image detail).  
15  
   
Push the PowerUnit connector down  
on to the suction tube from above un-  
til it audibly clicks into place (right im-  
age detail).  
Push the battery along the guide lines  
until it audibly clicks into place in the  
PowerUnit.  
Press the release catch to separate  
the individual sections from each  
other.  
Inserting the battery  
If you want to separate the sections  
again, press both release catches at  
the side of the battery to remove the  
battery.  
Remove the protective sticker from  
the battery.  
16  
 
Connecting the Electrobrush  
General battery information  
Depending on how your vacuum  
cleaner is configured, you can connect  
either the PowerUnit connector or the  
suction tube connector to the Electro-  
brush.  
The rechargeable battery is supplied  
not fully charged.  
Charge the battery completely before  
using it for the first time. Allow approx-  
imately 4 hours for this.  
It is essential to charge the battery for  
the first time in the PowerUnit in order  
to activate maximum power in the bat-  
tery.  
Once the battery is fully charged, the  
battery charging state indicator  
switches off after 10 minutes to con-  
serve energy.  
You can use the vacuum cleaner for up  
to 14 minutes if you are using it in its  
fully assembled state at the maximum  
power level.  
If, however, you are using the  
PowerUnit on its own and select the  
lowest power level, you can vacuum for  
up to 60 minutes.  
Insert the connector down into the  
Electrobrush from above until it aud-  
ibly clicks into place.  
To separate the individual sections  
from each other, press the release  
catch on the Electrobrush and pull  
the connector out of the Electro-  
brush.  
17  
   
Charging the battery (without wall  
mounting)  
Charging the battery (with wall  
mounting)  
You can store the vacuum cleaner up-  
right and charge the battery directly.  
There are 2 ways to store and charge  
the vacuum cleaner in the supplied wall  
bracket.  
You will need a suitable location near  
a free power socket for mounting the  
appliance on the wall.  
Connect the PowerUnit to the Elec-  
trobrush to provide a secure base for  
the vacuum cleaner.  
Swing the vacuum cleaner forwards  
until the Electrobrush connector aud-  
ibly clicks into place.  
Plug the supplied charging cable into  
the charging socket on the bottom of  
the battery.  
Plug the charger into a power socket.  
The charging process will start.  
You can read more about this in “Bat-  
tery charging state indicator.  
18  
   
Wall mounting  
The supplied wall bracket has a mount-  
ing plate with a bag of screws attached  
to the back.  
Attach the mounting plate to the point  
on the wall where you want the wall  
mounting to be.  
Remove the bag of screws.  
Press the release catch at the bottom  
of the wall bracket.  
Remove the mounting plate from the  
wall bracket by sliding it downwards.  
19  
 
Attaching the mounting plate  
2 plugs and 2 T20 TORX screws are  
supplied for attaching the mounting  
plate to the wall.  
You will also need a battery-operated  
screwdriver or a drill (with a drilling dia-  
meter of 6 mm).  
Depending on how your vacuum  
cleaner is configured, select a distance  
of 45 cm or 98 cm between the bottom  
edge of the mounting plate and the  
floor.  
Attach the mounting plate to the wall.  
Connecting the accessories holder  
(if required)  
An accessories holder is supplied for  
storing the three-piece accessory set  
(see “Using the accessories supplied”).  
Be careful not to damage any cables  
laid in the wall.  
Push the accessories holder on to the  
wall bracket as far as it will go.  
20  
   
Connecting the wall bracket  
The charging process will start.  
Battery charging state indicator  
(while charging)  
The battery charging state is displayed  
on the PowerUnit.  
Slide the wall bracket down into the  
mounting plate from above until it  
audibly clicks into place.  
Charging capa-  
city  
Display  
Approx. 0–34 %  
Bottom light  
flashes slowly  
Approx. 35–69 % Bottom light is lit  
up; middle light  
flashes slowly  
Approx. 70–90 % Bottom and  
middle lights are  
lit up;  
top light flashes  
slowly  
Slide the PowerUnit of the fully as-  
sembled vacuum cleaner, with the  
battery inserted, down into the wall  
bracket from above.  
Approx. 91–  
100 %  
Bottom, middle  
and top lights are  
lit up  
Plug the supplied charging cable into  
the charging socket on the bottom of  
the battery.  
Once the battery is fully charged, the  
battery charging state indicator  
switches off after 10 minutes to con-  
serve energy.  
Plug the charger into the power  
socket.  
21  
   
You can display the charging state for  
4 seconds at any time by pressing the  
On/Off switch on the Comfort handle.  
Using the accessories supplied  
If the battery has not been used for a  
long time and has run down, it will go  
into a safe mode. As a result, the bat-  
tery charging state indicator will only  
respond after approximately 30–  
60 minutes when charging in the  
PowerUnit.  
Battery charging state indicator  
(while in use)  
The battery charging state is displayed  
on the PowerUnit.  
Upholstery nozzle  
Accessory for cleaning upholstery,  
mattresses and cushions.  
Charging capa-  
city  
Display  
Crevice nozzle  
Approx. 100–  
70 %  
Top, middle and  
bottom lights are  
lit up  
Accessory for cleaning in folds,  
crevices or corners.  
Dusting brush  
Approx. 69–35 % Middle and bot-  
Accessory for vacuuming skirting  
boards, carved furniture or orna-  
ments.  
The head can be swivelled to ad-  
just the angle.  
tom lights are lit  
up  
Approx. 34–11 % Bottom light is lit  
up  
Approx. 10–0 %  
Bottom light  
flashes slowly  
d Accessories holder  
For storing the three-piece ac-  
cessory set.  
Symbols on the holder show where to  
attach the different accessories.  
You can fit the accessories holder to the  
wall bracket (see “Installation and con-  
nection” – “Connecting the accessories  
holder”).  
22  
   
Electrobrush Multi Floor XXL (SEB  
430 or SEB 435)  
Electro Compact handheld brush  
(SEB 23)  
(depending on model)  
Follow the flooring manufacturer’s  
cleaning and care instructions.  
Follow the flooring manufacturer’s  
cleaning and care instructions.  
The Electrobrush can be used for all  
normal cleaning of carpets, rugs and  
hard flooring which is not susceptible to  
scratching.  
The handheld brush is particularly suit-  
able for intensive cleaning of upholstery  
and car seats.  
Tip: The suction tube is not a conveni-  
ent option for cleaning carpeted stairs.  
Tip: The suction tube is not a conveni-  
ent option for cleaning upholstery or car  
seats.  
Miele offers a range of suitable ac-  
cessories for many special applica-  
tions (see “Optional accessories”).  
Additional AP01 battery and LS03  
charger cradle  
(depending on model)  
Using the additional battery doubles the  
amount of time the vacuum cleaner can  
be used for.  
Before charging for the first time,  
please note the information in “Install-  
ation and connection” – “General bat-  
tery information.  
23  
     
Use  
Switching on and off  
Pull the plug out of the charging  
socket on the battery.  
If you have put the vacuum cleaner  
away in the the wall bracket for stor-  
age, take it out.  
Once the battery has been charged  
twice, push it into the charger cradle  
until it audibly clicks into place.  
Insert the plug into a power socket.  
The charging process will start. The  
battery charging state indicator flashes  
on the left.  
You can find out more about the battery  
charging state indicator in “Installation  
and connection” – “Battery charging  
state indicator.  
Press the On/Off switch on the Com-  
fort handle .  
Regulating the suction power  
If you place the run-down battery in  
the charger cradle straight after use, it  
will only start charging once the bat-  
tery has cooled down.  
The cooling process can take up to  
60 minutes. The battery charging state  
indicator on the charger cradle will not  
respond during this time.  
The suction power can be regulated to  
suit the type of flooring being cleaned.  
Reducing the suction power reduces  
the amount of effort required to man-  
oeuvre the Electrobrush.  
There are 3 power levels to choose from  
on the Comfort handle:  
1
Lowest power level  
for light soiling  
2
Medium power level  
for normal soiling  
Max.  
Highest power level  
for heavy soiling  
24  
     
The floor covering detection function is  
activated in the medium and highest  
power levels.  
The Electrobrush power output is auto-  
matically set to the optimum level  
based on the type of flooring – this can  
lead to a change in the operating noise.  
Maintenance  
Risk of injury caused by rotating  
roller brush.  
You can injure yourself on the rotat-  
ing roller brush.  
Switch the vacuum cleaner off before  
doing any maintenance work. Use  
the On/Off switch on the Comfort  
handle to do this.  
Illuminating the work area  
(depending on model)  
The Electrobrush on your vacuum  
cleaner is equipped with BrilliantLight to  
illuminate the work area.  
Replacement parts are available from  
your Miele dealer or from the Miele  
Spare Parts Dept.  
Self-standing function for short  
pauses in vacuuming  
Emptying the dust container  
(For safety reasons, this function can  
only be used when the PowerUnit is fit-  
ted at the bottom of the vacuum  
cleaner)  
Empty the dust container before the  
dust has reached the max marking on  
the dust container.  
If you are vacuuming with the  
PowerUnit fitted at the bottom of the  
vacuum cleaner, you can easily inter-  
rupt operation while the appliance is  
switched on.  
Swing the vacuum cleaner forwards  
until the Electrobrush connector aud-  
ibly clicks into place.  
The vacuum cleaner stays securely up-  
right, the Electrobrush switches itself off  
and the battery is conserved.  
If you then unlock the connector on the  
Electrobrush, the Electrobrush will  
switch on again.  
Turn the lid of the dust container in  
the direction of the arrow as far as  
the first stop.  
25  
       
Lift the dust container upwards to re-  
move it.  
The cover at the bottom of the dust  
container will open and the dust will fall  
out.  
The contents of the container can be  
disposed of with normal domestic  
waste, providing they consist of gen-  
eral household dust only.  
Turn the lid of the dust container back  
to its original position.  
Close the cover making sure it clicks  
into place.  
Hold the dust container close to the  
bin to prevent dust from billowing out.  
Slide the dust container handle along  
the guide line and down on to the  
PowerUnit connector from above until  
it audibly clicks into place.  
Turn the lid of the dust container in  
the direction of the arrow as far as  
the next stop.  
26  
Cleaning the fine dust filter  
Once it is clean, replace the fine dust  
filter in its position in the dust con-  
tainer.  
The fine dust filter is located in the dust  
container.  
Clean the fine dust filter at least once a  
month.  
Replace the dust container on the  
PowerUnit connector.  
Remove the dust container.  
Cleaning the pre-filter  
The pre-filter is located in the dust con-  
tainer.  
Clean the pre-filter when required.  
Remove the dust container.  
Remove the fine dust filter.  
Lift the fine dust filter upwards to re-  
move it.  
Risk of damage caused by incor-  
rect cleaning.  
The fine dust filter can become dam-  
aged and be less effective as a res-  
ult.  
Do not clean the inside of the fine  
dust filter. Do not use pointed or  
sharp-edged objects to clean the fil-  
ter. Do not brush the fine dust filter.  
Empty the dust container over a bin  
and lift the pre-filter upwards to re-  
move it.  
Hold the fine dust filter over a bin.  
Carefully knock the fine dust filter  
with the rubberised lower edge.  
Turn the fine dust filter slightly while  
you do this to free the dirt from all of  
the crevices.  
27  
   
Unlock the motor protection filter by  
turning it anti-clockwise and lift it up-  
wards to remove it.  
Replace the pre-filter in the dust con-  
tainer.  
Risk of damage caused by incor-  
rect cleaning.  
The pre-filter can become damaged  
and be less effective as a result.  
Do not use pointed or sharp-edged  
objects to clean the filter.  
Carefully knock the dust out of the  
pre-filter over a bin.  
Tip: Use a tool like a fine cleaning brush  
to clean the inside of the pre-filter thor-  
oughly.  
You do not need to clean the motor pro-  
tection filter. It can be removed so that  
the inside of the pre-filter is easier to  
reach.  
To do this, line up the guide lines on  
the two sections and turn the dust  
container lid back to its original posi-  
tion.  
Close the cover at the bottom of the  
dust container, making sure it clicks  
into place.  
After cleaning the pre-filter, place the  
motor protection filter back into the  
pre-filter securely, making sure it is  
properly positioned.  
Replace the fine dust filter.  
Lock the motor protection filter by  
turning it clockwise as far as it will go.  
Replace the dust container on the  
PowerUnit connector.  
28  
Cleaning the dust container  
Removing threads and hairs  
Clean the dust container as required.  
Place the Electrobrush/handheld  
brush upside down on a level, clean  
surface.  
Remove the dust container.  
Empty the dust container over a bin  
and lift the pre-filter upwards to re-  
move it.  
Clean the dust container using water  
and mild washing-up liquid.  
Dry the dust container thoroughly.  
Replace the pre-filter in the dust con-  
tainer.  
Replace the dust container on the  
PowerUnit connector.  
Cleaning the Electrobrush/handheld  
brush  
Cut any threads or hairs that have  
wound themselves around the roller  
brush with a pair of scissors. To guide  
the scissors, move along the guide  
track on the roller brush.  
(The availability of the handheld brush  
depends on the model)  
Then run the vacuum cleaner to va-  
cuum up the cut threads and hairs.  
Separate the Electrobrush/handheld  
brush from the vacuum cleaner con-  
nector.  
29  
   
Removing the roller brush  
Replacing the rechargeable battery  
(Not possible with the handheld brush)  
An original Miele AP01 lithium-ion re-  
chargeable battery (HX LA) is required.  
You can take the roller brush out of the  
Electrobrush in order to remove stub-  
born soiling and clean the inside of the  
Electrobrush.  
Follow the instructions regarding the  
handling and disposal of rechargeable  
batteries found in the following sec-  
tions: “Warning and safety, Caring  
for the environment” and “Installation  
and connection” (“General battery in-  
formation”).  
Unlock the cover on the side of the  
Electrobrush so that the symbol  
becomes visible.  
Lift the cover up as far as it will go.  
Remove the roller brush.  
Clean the roller brush and remove  
any stubborn dirt inside the Electro-  
brush.  
Reassemble the Electrobrush in re-  
verse order.  
30  
 
Error messages  
Risk of injury caused by rotating roller brush.  
You can injure yourself on the rotating roller brush.  
Switch the vacuum cleaner off before dealing with any problems. Use the On/  
Off switch on the Comfort handle to do this.  
Error messages are displayed with a quick flashing light on the battery charging  
state indicator on the PowerUnit.  
Problem  
Cause and remedy  
Bottom light flashes  
quickly  
Internal system error  
Remove the battery, wait for 10 seconds, reinsert  
it and charge it.  
Bottom and middle  
lights flash quickly  
“Battery overheating” error  
Wait for approximately 30 minutes before switch-  
ing the vacuum cleaner back on again.  
Middle and top lights  
flash quickly  
“Battery not recognised” error  
Insert an original Miele AP01 lithium-ion re-  
chargeable battery (HX LA).  
Top light flashes quickly “Comfort handle not recognised” error  
Remove the Comfort handle and reconnect it (see  
“Installation and connection” – “Connecting the  
Comfort handle”).  
Remove the battery, wait for 10 seconds and rein-  
sert it.  
31  
 
Problem solving guide  
Many malfunctions and faults that can occur in daily operation can be easily  
remedied. Time and money will be saved because a service call will not be  
needed.  
The following guide may help you to find the reason for a malfunction or a fault,  
and to correct it.  
Risk of injury caused by rotating roller brush.  
You can injure yourself on the rotating roller brush.  
Switch the vacuum cleaner off before dealing with any problems. Use the On/  
Off switch on the Comfort handle to do this.  
Problem  
Cause and remedy  
The cleaning perform-  
ance is poor.  
The dust container is full.  
Empty and clean the dust container.  
The Electrobrush is dirty/blocked.  
Clean the roller brush and the inside of the Electro-  
brush (see “Maintenance” – “Cleaning the Electro-  
brush”).  
Cleaning performance  
is reduced.  
The fine dust filter is dirty.  
Clean the fine dust filter (see “Maintenance” –  
“Cleaning the fine dust filter”).  
The pre-filter is dirty.  
Clean the pre-filter (see “Maintenance” – “Cleaning  
the pre-filter”).  
The Electrobrush  
switches itself off.  
The Electrobrush is overloaded – this can happen on  
surfaces like deep-pile carpet.  
Switch the vacuum cleaner off and switch it on  
again at a reduced suction power level. Use the  
On/Off switch on the Comfort handle to do this.  
The operating noise is  
changing during vacu-  
uming.  
The floor covering detection function is activated in  
the medium and highest power levels. The Electro-  
brush power output is automatically set to the op-  
timum level based on the type of flooring.  
The noise is not unusual – the vacuum cleaner is  
functioning normally.  
32  
 
Problem  
Cause and remedy  
The vacuum cleaner  
There is no battery inserted or the battery is inserted  
does not start when it is incorrectly.  
switched on.  
Insert the battery or check how the battery is posi-  
tioned (see “Installation and connection” – “Insert-  
ing the battery”).  
The rechargeable battery is not sufficiently charged.  
Charge the battery exactly as described in these  
operating instructions (see “Installation and con-  
nection” – “Charging the battery”).  
An original Miele battery has not been inserted.  
Insert an original Miele AP01 lithium-ion re-  
chargeable battery (HX LA).  
The charger is still plugged in.  
Pull the plug out of the charging socket on the bat-  
tery.  
33  
Cleaning and care  
Service  
Contact in case of malfunction  
Risk of injury caused by rotating  
roller brush.  
You can injure yourself on the rotat-  
ing roller brush.  
In the event of any faults which you  
cannot remedy yourself, please contact  
your Miele Dealer or Miele Service.  
Switch the vacuum cleaner off before  
cleaning it. Use the On/Off switch on  
the Comfort handle to do this.  
Contact information for Miele Service  
can be found at the end of this docu-  
ment.  
Vacuum cleaner and accessories  
Please note that telephone calls may be  
monitored and recorded for training  
purposes and that a call-out charge will  
be applied to service visits where the  
problem could have been resolved as  
described in this booklet.  
Risk of electric shock from mains  
voltage.  
If moisture gets into the charger,  
there is a risk of electric shock.  
Do not let the charger get wet.  
Warranty  
Follow the special cleaning instruc-  
tions for the dust container in the  
“Maintenance” section.  
For information on the appliance war-  
ranty specific to your country, please  
contact Miele. See back cover for ad-  
dress.  
The vacuum cleaner and all plastic ac-  
cessories can be cleaned with a propri-  
etary cleaner suitable for plastic.  
In the UK, your appliance warranty is  
valid for 2 years from the date of pur-  
chase. However, you must activate your  
cover by calling 0330 160 6640 or re-  
Damage due to unsuitable clean-  
ing agents.  
All surfaces are susceptible to  
scratching. Contact with unsuitable  
cleaning agents can alter or discol-  
our the external surfaces.  
Do not use abrasive cleaning agents,  
glass cleaning agents, all-purpose  
cleaners or oil-based conditioning  
agents.  
Warranty in the UAE  
The appliance warranty is valid for 2  
years from date of purchase.  
For more information on country spe-  
cific warranty terms and conditions,  
please contact Miele Customer Service.  
See end of this booklet for contact de-  
tails.  
34  
         
SEB 23 Electro Compact handheld  
brush (HX SEB)  
Optional accessories  
Follow the flooring manufacturer’s  
cleaning and care instructions.  
For intensive cleaning of upholstery and  
car seats.  
We recommend using only genuine  
Miele accessories bearing the “ORI-  
GINAL Miele” logo on the packaging.  
Only these will guarantee the optimum  
performance of your vacuum cleaner  
and the best possible cleaning results.  
Dusting brush with natural bristles  
(SSP 10)  
(only available in selected countries)  
For dusting particularly delicate items.  
Radiator brush (SHB 30)  
Please note that faults and damage  
caused by use of accessories which  
do not bear the “ORIGINAL Miele”  
logo are not covered by the vacuum  
cleaner warranty.  
For dusting radiators, narrow shelves  
and crevices.  
Mattress nozzle (SMD 10)  
For vacuuming upholstery, mattresses,  
cushions, curtains, covers etc.  
Purchasing accessories  
Original Miele accessories are available  
from the Miele webshop, the Miele Cus-  
tomer Service Department and from  
your Miele dealer.  
Crevice nozzle, 300 mm (SFD 10)  
Extra long crevice nozzle for cleaning in  
folds, crevices and corners.  
Crevice nozzle, 560 mm (SFD 20)  
Original Miele accessories are identified  
by the “ORIGINAL Miele” logo on the  
packaging.  
Flexible crevice nozzle for vacuuming  
hard to reach places.  
Upholstery nozzle, 190 mm (SPD 10)  
Extra wide upholstery nozzle for clean-  
ing upholstered furniture, mattresses  
and pillows.  
Additional AP01 battery (HX LA)  
For doubling the amount of time the va-  
cuum cleaner can be used for.  
Certain models are supplied as stand-  
ard with one or more of the following  
accessories.  
LS03 charger cradle (HX LS)  
For charging the additional battery inde-  
pendently of the appliance, i.e. while  
the appliance is in use.  
35  
 
Electrical connection for the  
UK  
All electrical work should be carried out  
by a suitably qualified and competent  
person in strict accordance with current  
national and local safety regulations (BS  
7671 in the UK). The voltage and fre-  
quency are given on the data plate loc-  
ated underneath the vacuum cleaner.  
Please ensure that these match the  
household mains supply. The fuse rat-  
ing is quoted on the plug. The appli-  
ance is supplied with a cable and moul-  
ded plug ready for connection to a  
230-240 V/50 Hz a.c. single phase sup-  
ply.  
36  
 
United Kingdom  
Miele Co. Ltd.  
Fairacres, Marcham Road  
Abingdon, Oxon, OX14 1TW  
Tel: 0330 160 6600  
Australia  
Ireland  
South Africa  
Miele Australia Pty. Ltd.  
ACN 005 635 398  
ABN 96 005 635 398  
1 Gilbert Park Drive  
Knoxfield, VIC 3180  
Tel: 1300 464 353  
Miele Ireland Ltd.  
2024 Bianconi Avenue  
Citywest Business Campus  
Dublin 24  
Tel: (01) 461 07 10  
Fax: (01) 461 07 97  
Miele (Pty) Ltd  
63 Peter Place, Bryanston 2194  
P.O. Box 69434, Bryanston 2021  
Tel: (011) 875 9000  
Fax: (011) 875 9035  
China  
Taiwan  
Miele (Shanghai) Trading Ltd.  
1-3 Floor, No. 82 Shi Men Yi Road  
Jing' an District  
200040 Shanghai, PRC  
Tel: +86 21 6157 3500  
Fax: +86 21 6157 3511  
E-mail: [email protected],  
Malaysia  
Miele Sdn Bhd  
Suite 12-2, Level 12  
Menara Sapura Kencana  
Petroleum  
Solaris Dutamas No. 1  
Jalan Dutamas 1  
50480 Kuala Lumpur, Malaysia  
Phone: +603-6209-0288  
Fax: +603-6205-3768  
K.E. & Kingstone Co., Ltd.  
6th Fl., No. 120, Sec. 2  
Jianguo N. Rd.  
Taipei, Taiwan  
TEL: +886 2 2502-7256  
FAX: +886 2 2502-3077  
Website:  
Miele (Hong Kong) Limited  
41/F - 4101, Manhattan Place  
23 Wang Tai Road  
Kowloon Bay, Hong Kong  
Tel: (852) 2610 1025  
Fax: (852) 3579 1404  
Email:  
Thailand  
BHIRAJ TOWER at EmQuartier  
43rd Floor Unit 4301-4303  
689 Sukhumvit Road  
North Klongton Sub-District  
Vadhana District  
New Zealand  
Miele New Zealand Limited  
IRD 98 463 631  
Level 2, 10 College Hill  
Freemans Bay, Auckland 1011  
New Zealand  
Bangkok 10110, Thailand  
Tel: 0800 464 353  
United Arab Emirates  
Miele Appliances Ltd.  
Showroom 1  
India  
Miele India Pvt. Ltd.  
Ground Floor  
Singapore  
Miele Pte. Ltd.  
Eiffel 1 Building  
Copia Corporate Suites  
Plot No. 9, Jasola  
New Delhi - 110025  
Tel: 011-46 900 000  
Fax: 011-46 900 001  
163 Penang Road  
# 04 - 03 Winsland House II  
Singapore 238463  
Tel: +65 6735 1191  
Fax: +65 6735 1161  
Sheikh Zayed Road, Umm Al Sheif  
P.O. Box 114782 - Dubai  
Tel. +971 4 3044 999  
Fax. +971 4 3418 852  
800-MIELE (64353)  
Manufacturer: Miele & Cie. KG, Carl-Miele-Straße 29, 33332 Gütersloh, Germany  
SMxxx - 4219  
M.-Nr. 11 419 150 / 00  

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