User Guide
Microwave Hood Combination
For future reference, please make a note of your model and serial number located on the front facing of the
microwave oven opening, behind the door.
Model Number______________________________________
Serial Number_____________________________________
Para obtener acceso a “Manual del usuario de la combinación microondas campana” en español, o para obtener
Tenga listo su número de modelo completo. Puede encontrar su número de modelo y de serie en la etiqueta ubicada
en la parte frontal de la abertura del horno de microondas, detrás de la puerta.
MICROWAVE HOOD COMBINATION SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
DANGER
You can be killed or seriously injured if you don't
instructions.
follow
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns, electric shock, fire,
I Install or locate the microwave oven only in
accordance with the provided Installation Instructions.
injury to persons, or exposure to excessive microwave energy:
I Read all instructions before using the microwave oven.
I Some products such as whole eggs in the shell and
sealed containers - for example, closed glass jars -
are able to explode and should not be heated in the
microwave oven.
I Read and follow the specific “PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY” found in this section.
I The microwave oven must be grounded. Connect only to
properly grounded outlet. See “GROUNDING INSTRUCTIONS”
found in this section and in the provided Installation Instructions.
SAVE THESE INSTRUCTIONS
W10841421A
Electrical Requirements
WARNING
GROUNDING INSTRUCTIONS
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For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
Observe all governing codes and ordinances.
Required:
SAVETHESE INSTRUCTIONS
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A 120-volt, 60 Hz, AC only, 15- or 20-amp electrical supply
with a fuse or circuit breaker.
Recommended:
This device complies with Part 18 of the FCC Rules.
This device complies with Industry Canada ICES-001.
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A time-delay fuse or time-delay circuit breaker.
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A separate circuit serving only this microwave oven.
OPERATING YOUR MICROWAVE OVEN
Settings
Clock
Sound (Tones)
The Clock is a 12-hour (12:00-11:59) or 24-hour (0:00-23:59)
clock. Touch CLOCK/OPTIONS to reach Clock submenu, and
follow the prompts to set the clock. Clock format (12 hours with
AM and PM or 24 hours) may also be set in the Clock submenu.
Programming tones and signals. Key beep tones may be turned
off, or all tones (including end-of-function signals) may be turned
off. Touch CLOCK/OPTIONS to reach the Sound submenu, then
follow the prompts to turn off or on the programming tones or all
tones.
Kitchen Timer
Language (on some models)
With the microwave oven in standby mode, touch the Kitchen
Timer control, enter time, then touch the Kitchen Timer control
or the Start control. Cook functions may be entered while the
Kitchen Timer is counting down. To cancel timer, touch Kitchen
Timer control while the timer countdown is active in the display.
Language of the display text may be changed. Touch CLOCK/
OPTIONS to reach the Language submenu, and follow the
prompts to set language to English or French.
Filter Reset
Control Lock
Reset the filter status after replacing and/or cleaning the filters.
Touch CLOCK/OPTIONS to reach the Filter Reset submenu, and
activate reset.
Activate to avoid unintended start. Touch and hold the Cancel
control for about 3 seconds until 2 tones sound and padlock icon
appears in the display. Repeat to unlock control.
Vent Fan
Clock/Options
Various speeds, ranging from high to low, and off. Comes on
automatically as cooling fan during any cook function.
Fan Timer: Set vent fan to run for exactly 30 minutes, or to run
for only 30 minutes more (off after 30 minutes). The vent fan
may be turned off at any time using the Vent Fan control. Touch
CLOCK/OPTIONS to reach the Fan Timer submenu, and select
the setting.
Ten options/settings may be adjusted: 1-Clock and Energy Save;
2-Scrolling Speed; 3-Sound; 4-Language (English or French);
5-Filter Reset; 6-Fan Timer; 7-Light Timer; 8-Calibrate Temp;
9-Demo Mode; 10-Factory Reset.
Energy Save
To conserve energy, the Clock will automatically turn off when
the microwave oven goes into standby mode. Touch CLOCK/
OPTIONS to reach the Clock and Energy Save submenu, and
follow the prompts to turn on Clock.
Light Timer
Set the cooktop light to turn on and off at certain times. Touch
CLOCK/OPTIONS to reach the Light Timer submenu, and follow
the prompts to set the light on time and light off time in hours
and minutes, or to cancel Light Timer.
Scroll Speed
Scroll speed of the text may be adjusted. Touch CLOCK/
OPTIONS to reach the Scrolling Speed submenu, and follow
the prompts to set speed.
NOTE: Light Timer uses 12-hour clock only.
3
Demo Mode
Standby Mode
Activate to practice using the control without actually turning
on the magnetron. Touch CLOCK/OPTIONS to reach the Demo
Mode submenu, the follow the prompts to activate. The DEMO
icon will light up in the display. Repeat to deactivate.
When no functions are working (12-hour clock is displayed or if
the clock has not been set), oven will switch to standby power
mode and dim the LCD brightness after 5 minutes. Press any
button or open/close the door, display will return to the normal
brightness.
Features
Cooking Rack
Turntable
Use the rectangular cooking rack only for 2-level cooking. To
avoid damage to the microwave oven, always remove rack after
2-level cooking. To avoid damage to the microwave oven due to
soil buildup, clean rack supports often.
Turntable may be turned off for manual cooking only. This
is helpful when cooking with plates that are bigger than the
turntable, or when cooking with plates that are side by side.
Turntable cannot be turned off during preset or sensor (on
some models) functions.
Cookware and Dinnerware
Microwave-Safe
Do Not Use
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Browning dish (Follow manufacturer recommendations.)
Ceramic glass, glass
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Metal cookware and bakeware
Straw or wicker
China, earthenware (Follow manufacturer recommendations.)
Melamine (Follow manufacturer recommendations.)
Gold, silver or pewter
Non-approved meat thermometers, skewers
Twist ties
Paper towels, paper plates, napkins (Use non-recycled
paper.)
Foil liners, such as sandwich wrappers
Staples
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Plastic wraps, bags, covers, dinnerware, containers (Follow
manufacturer recommendations.)
Objects with gold or silver trim or with metallic glaze
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Pottery and clay (Follow manufacturer recommendations.)
Silicone bakeware (Follow manufacturer recommendations.)
Wax paper
To Test Cookware/Dinnerware: Place dish in microwave oven with 1 cup (250 mL) of water beside it. Program 1 minute of cook
time at 100%. If dish becomes hot and the water stays cool, do not use the dish in the microwave oven.
Microwave Oven Use
For list of preset programs, see the Quick Reference Guide provided with your model.
Manual Cooking/Stage Cooking
Add More Time
Touch COOK TIME, touch number pads to enter time, touch
COOK POWER (if not 100%), touch number pads to enter power
level (10-90), then touch the Start control.
If programming additional stages (up to three), touch OPTIONS/
CLOCK to enter programming for the next stage, then enter the
cook time and cook power of each, and then touch the Start
control.
At the end of any cycle using less than 100% cook power,
“PRESS 0 TO ADD MORE TIME” scrolls in the display. Enter
the additional time, if desired, and start the microwave oven.
The cook power for all non-sensor cycles will be the same as
in the finished cycle, but may be changed. If Add More Time is
used after a sensor cycle, the cook power will be 100%, but
may be changed.
Doneness
Sensor Cooking
Adjust doneness for automatic cooking functions by touching
COOK TIME repeatedly to scroll through “NORMAL,” “MORE
DONE” or “LESS DONE” within the first 20 seconds of starting
the cook cycle. Doneness cannot be adjusted for Defrost
functions.
A sensor in the microwave oven detects moisture released from
food as it heats, and adjusts the cooking time accordingly.
Make sure microwave oven has been plugged in for at least
1 minute. Use microwave-safe dish with loose-fitting lid, or
cover microwave-safe dish with plastic wrap and vent. For
optimal performance, wait at least 30 minutes after convection
cooking or grilling (on some models) before sensor cooking.
4
MICROWAVE OVEN CARE
Installing/Replacing Filters and Light Bulbs
General Cleaning
NOTE: A filter status indicator (on some models) appears in
the display when it is time to replace the charcoal filter, and
clean or replace the grease filters. See “Settings” section to
reset filter status.
IMPORTANT: Before cleaning, make sure all controls are off and
the microwave oven is cool. Always follow label instructions on
cleaning products.
To avoid damage to the microwave oven caused by arcing due
to soil buildup, keep cavity, microwave inlet cover, cooking rack
supports, and area where the door touches the frame clean.
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Grease filters: Grease filters are on the underside of
microwave oven. Clean monthly, or as prompted by filter
status indicator. Slide the filter away from the tab area, and
drop out the filter. To reinstall, place end of the filter into the
opening opposite the tab area, swing up the other end, and
slide it toward the tab area.
Clean with mild soap, water and a soft cloth or sponge, or as
indicated below.
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Grease filter: mild soap and water or dishwasher.
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Door and exterior: mild soap and water, or glass cleaner
applied to paper towel.
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Charcoal filters: The charcoal filters are behind the vent grille
at the top front of the microwave oven. The charcoal filters
cannot be cleaned, and should be replaced about every
6 months, or as prompted by filter status indicator. Remove
two screws on the vent grille, tilt the grille forward, lift it out,
and remove filters. To reinstall, place each filter into its
slotted area – wire mesh side up, replace vent grille, and
secure with screws.
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Control panel: sponge or soft cloth and water.
Stainless steel (on some models): mild soap and water, then
rinse with clean water and dry with soft cloth, or use stainless
steel cleaner.
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Turntable: mild soap and water or dishwasher.
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Cooktop light: The cooktop light is located on the underside
of the microwave oven, and is replaceable. Remove bulb
cover screw, and open the bulb cover. Replace bulb, close
bulb cover, and secure with screw.
Rack(s): mild soap, water and washcloth. Dishwasher
cleaning is not recommended.
Cavity light: The cavity light bulb is located behind the vent
grille at the top front of the microwave oven, under the bulb
cover, and is replaceable. Open door. Remove two screws
on the vent grille, tilt the grille forward, and lift it out. Remove
right side charcoal filter. Open bulb cover and replace bulb.
Close bulb cover, replace charcoal filter, replace vent grille,
and secure with screws.
ACCESSORIES
The following is a list of available parts and supplies which may be purchased separately. Please refer to the cover for contact and
model identification information.
Replacement Parts
Cleaning Supplies
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Turntable
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Heavy Duty Degreaser
Turntable support and rollers
Turntable hub
Cooking rack
affresh® Kitchen Appliance Cleaner
affresh® Stainless Steel Cleaner
affresh® Stainless Steel Wipes
Rack clip
Rack support
Grease filter
Charcoal filter
Cooktop light bulb
Cavity light bulb
5
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit http://www.maytag.com/product_help.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Maytag Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
If you experience
Recommended Solutions
Microwave oven will Check the following:
not operate
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Household fuse or circuit breaker - If a household fuse has blown or a circuit breaker has tripped,
replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Magnetron - Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water
does not heat, try the steps in the bullets below. If microwave oven still does not operate, call for service.
Door - Firmly close door. On some models, if a packaging spacer is attached to inside of the door,
remove it, then firmly close door.
If a message about the door appears in the display, the door has been closed for 5 minutes or more
without the microwave oven being started. This occurs to avoid unintended starting of the microwave
oven. Open and close the door, and then start the cycle.
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Control - Make sure control is set properly. Make sure Control Lock is off. Make sure Demo Mode (on
some models) is off.
Arcing in the
microwave oven
Check the following:
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Soil buildup - Soil buildup on cavity walls, microwave inlet cover, cooking rack supports, and area where
the door touches the frame can cause arcing. See “General Cleaning” in “Microwave Oven Care” section.
Turntable alternates
rotation direction
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This is normal and depends on motor rotation at the beginning of the cycle.
Display shows
messages
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“Enter Clock” with flashing digits means there has been a power failure. Reset the clock.
A letter followed by a number is an error indicator. Call for assistance.
Fan running during
cooktop usage
This is normal. The microwave oven’s cooling fan, which is separate from the vent fan, automatically
comes on during microwave oven operation to cool the microwave oven. It may also automatically come
on and cycle on and off to cool the microwave oven’s controls while the cooktop below is being used.
Radio, TV, or
cordless phone
interference
Check the following:
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Proximity - Move the receiver away from the microwave oven, or adjust the radio or TV antenna.
Soil - Make sure the microwave oven door and sealing surfaces are clean.
Frequency - Some 2.4 GHz-based cordless phones and home wireless networks may experience static
or noise while microwave oven is on. Use a corded phone, a different frequency cordless phone or avoid
using these items during microwave oven operation.
6
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
MAYTAG®
MICROWAVE-RANGE HOOD
COMBINATION LIMITED
WARRANTY
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
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Name, address and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional
2. All warranty service is provided exclusively by our authorized Maytag Service Providers. In the U.S. and
Canada, direct all requests for warranty service to:
product_help
Maytag Customer eXperience Center
In the U.S.A., call 1-800-688-9900. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Maytag dealer to determine whether another warranty applies.
TEN YEAR LIMITED WARRANTY
WHAT IS COVERED
WHAT IS NOT COVERED
FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)
1. Commercial, non-residential or multiple-family use, or use inconsistent
with published user, operator or installation instructions.
For one year from the date of purchase, when this major appliance
is installed, operated and maintained according to instructions
attached to or furnished with the product, Maytag brand of
Whirlpool Corporation or Whirlpool Canada, LP (hereafter
“Maytag”) will pay for factory specified replacement parts and
repair labor to correct defects in materials or workmanship that
existed when this major appliance was purchased, or at its sole
discretion replace the product. In the event of product replacement,
your appliance will be warranted for the remaining term of the
original unit's warranty period.
2. In-home Instruction on how to use your product.
3. Service to correct improper product maintenance or installation,
installation not in accordance with electrical or plumbing codes or
correction of household electrical or plumbing (i.e. house wiring, fuses or
water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).
5. Defects or damage caused by the use of non-genuine Maytag parts or
accessories.
6. Conversion of your product from natural gas or L.P. gas.
SECOND THROUGH TENTH YEAR LIMITED WARRANTY
(CERTAIN COMPONENT PARTS ONLY -
LABOR NOT INCLUDED)
7. Damage from accident, misuse, abuse, fire, floods, acts of God or use
with products not approved by Maytag.
8. Repairs to parts or systems to correct product damage or defects caused
In the second through tenth years from the date of original
purchase, when this major appliance is installed, operated and
maintained according to instructions attached to or furnished with
the product, Maytag will pay for factory specified parts for the
following components to correct non-cosmetic defects in materials
or workmanship in these parts that prevent function of this major
appliance and that existed when this major appliance was
purchased. This is a limited 10-year warranty on the below named
parts only and does not include repair labor.
by unauthorized service, alteration or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage
to appliance finishes unless such damage results from defects in
materials and workmanship and is reported to Maytag within 30 days.
10. Discoloration, rust or oxidation of surfaces resulting from caustic or
corrosive environments including but not limited to high salt
concentrations, high moisture or humidity or exposure to chemicals.
11. Food loss due to product failure.
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Magnetron
12. Pick-up or delivery. This product is intended for in-home repair.
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Cavity (Rust Through and Broken Welds Only)
13. Travel or transportation expenses for service in remote locations where an
authorized Maytag servicer is not available.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. Service must be provided by a Maytag designated service
company. This limited warranty is valid only in the United States or
Canada and applies only when the major appliance is used in the
country in which it was purchased. This limited warranty is effective
from the date of original consumer purchase. Proof of original
purchase date is required to obtain service under this limited
warranty.
14. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e.
trim, decorative panels, flooring, cabinetry, islands, countertops, drywall,
etc.) that interfere with servicing, removal or replacement of the product.
15. Service or parts for appliances with original model/serial numbers
removed, altered or not easily determined.
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you
specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,
you should ask Maytag or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MAYTAG
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and
you also may have other rights that vary from state to state or province to province.
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®/™ ©2015. All rights reserved.
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