OWNER’S MANUAL
MICROWAVE
OVEN
Read this owner’s manual thoroughly before operating the appliance
and keep it handy for reference at all times.
LMC0975**
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
MFL69850414_01
TABLE OF CONTENTS
3
TABLE OF CONTENTS
23 Defrost
23 Defrost Table
IMPORTANT SAFETY
INSTRUCTIONS
4
24 Defrosting Tips
24 Weight Conversion Table
24 Operating Tips
PRODUCT OVERVIEW
8
8
8
8
8
8
8
9
9
Location of Model Number
Electrical Requirements
Voltage Warning
SMART DIAGNOSIS™
25
25 Using the Smart Diagnosis™ Function
Placement of the Oven
Do Not Block Air Vents
MAINTENANCE
26
Grounding Instructions
26 Caring for the Microwave Oven
Radio / TV / Wireless Equipment Interference
Oven Specifications
10 Microwave Oven Features
10 Accessories
TROUBLESHOOTING
27
27 Frequently Asked Questions
28 Before Calling for Service
11 Control Panel Overview
MICROWAVE COOkING TIPS
12
LIMITED WARRANTY
29
12 Microwave Cookware Guide
13 Microwave-Safe Cookware
14 Microwave Cooking Tips
15 Precautions
OPERATION
16
16 Audible Signals
16 Clock
16 Interrupting Cooking
16 Child Lock
17 Kitchen Timer
17 Slide Touch Key
18 Correctly Using Slide Touch Key
18 If Slide Touch Key Doesn't Respond
18 Quick Start
18 More / Less
18 Energy Saving
19 Setting Manual Cooking Times
19 Microwave Power Levels
20 Auto Cook
20 Auto Reheat
20 Popcorn
21 Auto Cook Table
22 Auto Reheat Table
22 Popcorn Table
4
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
Read and follow all instructions when using the microwave oven to prevent the risk of fire,
electric shock, personal injury, or damage. This guide does not cover all possible conditions
that may occur. Always contact your service agent or manufacturer about problems that you
do not understand.
This is the safety alert symbol. This symbol alerts you to potential hazards that
can result in property damage and/or serious bodily harm or death.
All safety messages will follow the safety alert symbol and either the word
WARNING or CAUTION. These words mean:
WARNING - Indicates a hazardous situation which, if not avoided, could result
in death or serious injury.
- Indicates a hazardous situation which, if not avoided, could result
in minor or moderate injury.
CAUTION
The safety instructions below will tell you how to use your oven and avoid harm to yourself
or damage to your oven.
WARNING
To reduce the risk of burns, electric shock, fire, injury to persons or exposure to
excessive microwave energy when using the microwave oven, follow basic safety
precautions, including the following.
•
Read all the instructions before using the oven.
•
•
•
As with any appliance, close supervision is necessary when used by children.
Read and follow the specific PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY found on page 2.
Use this appliance only for its intended use as described in the manual.
Do not use corrosive chemicals or vapors, such as sulfide and chloride, in this
appliance. This type of oven is specifically designed to heat, cook, or dry food. It is not
designed for industrial or laboratory use.
•
Do not store this appliance outdoors. Do not use this product near water - for example,
near a kitchen sink, in a wet basement, near a swimming pool, or similar location.
Do not use this oven for commercial purposes. It is made for household use only.
When cleaning surfaces of door and oven that come together on closing the
door, use only mild, nonabrasive soaps, or detergents applied with a sponge or
soft cloth.
•
•
•
If your oven is dropped or damaged, have it thoroughly checked by a qualified
service technician before using it again.
•
IMPORTANT SAFETY INSTRUCTIONS
5
WARNING
To reduce the risk of fire in the oven cavity:
•
- Do not overcook food. Carefully attend to the microwave oven when paper, plastic
or other combustible materials are placed inside the oven to facilitate cooking.
- Do not use the cavity for storage purposes.
Do not leave paper products, cooking utensils or food in the cavity when not in use.
- Remove wire twist-ties from paper or plastic bags before placing bags in oven.
If materials inside the oven ignite:
- keep oven door closed
- Turn the oven off
- Disconnect the power cord or shut off power at the fuse or circuit breaker
panel.
To avoid electric shock:
•
•
- This appliance must be grounded. Connect only to a properly grounded outlet. See
the electrical GROUNDING INSTRUCTIONS on page 8.
- Do not operate this appliance if it has a damaged cord or plug, if it is not working
properly or if it has been damaged or dropped.
- Do not immerse the electrical cord or plug in water.
- keep cord away from heated surfaces.
- Do not let cord hang over edge of table or counter.
Take care when the door is opened to avoid injury.
To avoid improperly cooking some foods:
•
•
- Do not heat any type of baby bottle or baby food. Uneven heating may occur and
possibly cause personal injury.
- Do not heat small-necked containers, such as syrup bottles.
- Do not deep-fat fry in the microwave oven.
- Do not attempt home canning in the microwave oven.
- Some products such as whole eggs and sealed containers – for example,
closed glass jars – are able to explode and should not be heated in this oven.
Do not cover or block any openings on the appliance.
Do not run the oven empty.
Install or locate this appliance only in accordance with the provided installation
instructions.
•
•
•
This appliance should be serviced only by qualified service personnel. Contact the
nearest authorized service facility for examination, repair, or adjustment.
Liquids, such as water, coffee, or tea can be overheated beyond the boiling point
without appearing to be boiling due to surface tension of the liquid. Visible bubbling or
boiling when the container is removed from the microwave oven is not always present.
•
•
THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN
THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED
INTO THE LIQUID.
To reduce the risk of injury to persons;
•
- Do not overheat the liquid.
- Stir the liquid both before and halfway through heating it.
- Do not use straight-sided containers with narrow necks.
- After heating, allow the container to stand in the microwave oven for a short time
before removing the container.
- Use extreme care when inserting a spoon or other utensil into the container.
6
IMPORTANT SAFETY INSTRUCTIONS
WARNING
Do not use the oven for the purpose of dehumidification (for example, operating the
microwave oven with wet newspapers, clothes, toys, electric devices, plants, soil, pets
or any other living matter inside it). The oven must only be used for heating or cooking
food.
- The results of misuse can include safety risks such as fire, burns, or death due to
electric shock.
This appliance is not intended for use by persons (Including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to ensure that they
do not play with the appliance.
•
•
- Improper use may cause damage such as a fire, electric shock or burn.
Accessible parts may become hot during use. Young children should be kept away.
- They may be burned.
Children must not be allowed to play with accessories or hang down from the door or
any part of the oven.
•
•
- Doing so can cause serious injury and damage.
If the door or door seals are damaged, the oven must not be operated until it has been
repaired by a competent person.
The appliance and its accessible parts become hot during use. Care should be taken
to avoid touching heating elements. Children shall be kept away unless continuously
supervised.
•
•
During use the appliance becomes hot. Care should be taken to avoid touching heating
elements inside the oven.
Do not use recycled paper products.
•
•
- They may contain impurities which may cause sparks and/or fires when used in
cooking.
Do not rinse trays and racks by placing them in water just after cooking. This may
cause breakage or damage.
- Improper use could result in damage to the oven.
The oven should be cleaned regularly and any food deposits should be removed.
- Failure to maintain the oven in a clean condition could lead to deterioration of the
surface that could adversely affect the life of the appliance and possibly result in a
hazardous situation.
•
•
The door or the outer surface may get hot when the appliance is operating.
Liquids heated in certain shaped containers (especially cylindrical-shaped containers)
may become overheated. The liquid may splash out with a loud noise during or after
heating or when adding ingredients (instant coffee. etc.), resulting in harm to the oven
and possible injury. In all containers, for best results, stir the liquid several times before
heating. Always stir liquid several times between reheatings.
•
•
IMPORTANT SAFETY INSTRUCTIONS
7
FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY
INTERFERENCE STATEMENT (U.S.A. ONLY)
This equipment generates and uses ISM frequency energy and if not installed and used
properly, that is in strict accordance with the manufacturer's instructions, may cause
interference to radio and television reception. It has been type tested and found to comply
with limits for ISM Equipment pursuant to part 18 of FCC Rules, which are designed to
provide reasonable protection against such interference in a residential installation.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following:
Reorient the receiving antenna of the radio or television.
Relocate the Microwave Oven with respect to the receiver.
Move the microwave oven away from the receiver.
Plug the microwave oven into a different outlet so that the microwave oven and the
receiver are on different branch circuits.
•
•
•
•
The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modification to this microwave oven. It is the responsibility of the user to correct such
interference.
WARNING
This product contains chemicals known to the State of California to cause cancer and
birth defects or other reproductive harm. Wash hands after handling. (US only)
Read all instructions before using the appliance.
SAVE THESE INSTRUCTIONS
8
PRODUCT OVERVIEW
Grounding Instructions
PRODUCT OVERVIEW
This appliance must be grounded. In the event of
an electrical short circuit, grounding reduces the
risk of electric shock by providing an escape wire
for the electric current. This appliance is equipped
with a cord having a grounding wire with a grounding
plug. The plug must be plugged into an outlet that is
properly installed and grounded.
Location of Model Number
To request service information or replacement parts,
the service center requires the complete model
number of your microwave oven. The model number
is on the oven back as shown in the illustration below.
Model number label
WARNING
Improper use of grounding can result in a
•
risk of electric shock.
Consult a qualified electrician or service person if the
grounding instructions are not completely understood,
or if doubt exists as to whether the appliance is
properly grounded.
1. Use of an extension cord is not recommended. If
the power supply cord is too short, have a qualified
electrician or service person install an outlet near
the appliance.
Electrical Requirements
2. If it is necessary to use an extension cord, use
only a 3-wire extension cord that has a 3-blade
grounding plug, and a 3-slot receptacle that will
accept the plug on the appliance. The marked rating
of the extension cord must be equal to or greater
than the electrical rating of the appliance.
The oven is designed to operate on a Standard 120
V/60 Hz household outlet. Be sure the circuit is at
least 15 A or 20 A and the microwave oven is the only
appliance on the circuit. It is not designed for 50 Hz
or any circuit other than a 120 V/60 Hz circuit.
No other electrical appliances or lighting circuits
should be on this line. If in doubt, consult a licensed
electrician.
NOTE
A short power supply cord is provided to reduce
the risks resulting from becoming entangled in
or tripping over a longer cord.
•
•
•
Voltage Warning
Longer cord sets or extension cords are
available and may be used if care is exercised
in their use.
The voltage used at the wall receptacle must be the
same as specified on the oven name plate located
on the back or on the side of the control panel of the
oven. Use of a higher voltage is dangerous and may
result in a fire or other type of accident causing oven
damage. Low voltage will cause slow cooking. If the
microwave oven does not perform normally in spite of
proper voltage, remove and reinsert the plug.
If a long cord or extension cord is used, (1)
the marked electrical rating of the cord set or
extension cord must be at least as great as
the electrical rating of the appliance, (2) the
extension cord must be a grounding-type 3-wire
cord, and (3) the longer cord should not be
draped over a counter or table where children
could pull on it, or located where it could
present a trip hazard.
Placement of the Oven
The microwave oven can be placed easily in your
kitchen, family room, or anywhere else in your home.
Place the oven on a flat surface such as a kitchen
countertop or a specially designed microwave oven
cart. Do not place oven above a gas or electric range.
Free airflow around the oven is important. Allow at
least 4 inches of space at the top, sides, and back of
the oven for proper ventilation.
See the separate Installation Instructions for
directions on placing the cord properly.
Do Not Block Air Vents
All air vents should be kept clear during cooking. If
air vents are covered during oven operation the oven
may overheat. If this happens, a sensitive thermal
safety device automatically turns the oven off. The
oven will be inoperable until it has cooled sufficiently.
Ensure proper ground
exists before use
Keep the electrical power cord dry and do not pinch
or crush it in any way.
PRODUCT OVERVIEW
9
Radio / TV / Wireless Equipment Interference
Operating the microwave oven near equipment—such as a radio, TV, wireless LAN, Bluetooth devices, medical
equipment, or wireless equipment—which uses the same frequency, may cause interference. This interference
is not an indication of a defect in the product or its operation. The product is safe to use.
WARNING
Do not use medical equipment near the microwave oven, as the interference could affect the medical
•
equipment’s operation.
When there is interference, it may be reduced or eliminated by taking the following measures:
a. Clean the door and the sealing surfaces of the oven.
b. Reorient the receiving antenna of the radio, TV, Bluetooth, or other equipment.
c. Relocate the microwave oven in relation to the radio, TV, Bluetooth, or other equipment.
d. Move the microwave oven away from the receiver.
e. Plug the microwave oven into a different outlet so that microwave oven and receiver are on different branch
circuits.
Oven Specifications
Model
LMC0975**
120 V AC, 60 Hz
1040 W
Power Supply
Rated Power Consumption
Microwave Output
Frequency
Max. 1000 W*
2450 MHz
8.7 A
Rated Current
18 3/4" x 10 11/16" x 14 3/16"
Overall Dimensions (W x H x D)
(47.6 cm x 27.2 cm x 36.1 cm)
12 11/16" x 8 15/16" x 13 3/16"
Oven Cavity Dimensions (W x H x D)
(32.2 cm x 22.8 cm x 33.5 cm)
Capacity of Oven Cavity
0.9 cu.ft (0.02 m³)
*IEC 60705 RATING STANDARD
Specifications subject to change without prior notice.
10 PRODUCT OVERVIEW
Microwave Oven Features
Display Window
Display Window
Door Seal
Control Panel
Safety Door Lock System
Control Panel
NOTE
Do not remove the cavity Mica Sheet (silver
plate) inside of oven.
•
•
The Mica Sheet is there to protect the
microwave components from food spatters.
WARNING
Do not operate the oven when empty or without
the glass tray. It is best to leave a glass of
water in the oven when not in use. The water
will safely absorb all microwave energy, if the
oven is accidentally started.
•
*Do Not Remove
Mica Sheet
Accessories
The turntable rotates in both directions to help food cook more evenly. Do not operate the microwave oven
without the glass tray in place.
Owner's
Manual
Glass Tray
Rotating Ring
Shaft
Owner's Manual
NOTE
This microwave oven is designed for household use only. It is not recommended for commercial use.
PRODUCT OVERVIEW 11
Control Panel Overview
Use the control panel to select the desired cooking function quickly and easily. Simply touch a command key to
select the desired function. For more information on these features, see the OPERATION section.
1
2
3
5
4
6
10
7
8
9
11
12
10
11
12
1
7
8
Smart Diagnosis
Power Level
Hold the mouthpiece of a phone up to this icon
when directed to by service center personnel,
to help diagnose problems with the oven when
calling for service.
The microwave oven is equipped with 10 power
levels for maximum flexibility and control over
cooking. The Microwave Power Levels section
contains suggestions for which power level to use
when preparing various foods.
2
3
4
Display
Cook Time
The display includes a clock and shows the
time of day, cooking time settings, and cooking
functions selected.
Touch this key to manually set a desired cook
time.
9
Auto Cook
Timer On/Off
Touch this key to cook bacon, fresh vegetables,
frozen entrees, frozen vegetables, oatmeal,
potatoes, and rice.
Touch this key to set a kitchen timer.
More / Less
10
Set cooking time and weight. Lengthen or shorten
the cooking time at any point by pressing the key.
(Not available in Defrost mode.)
Auto Reheat
Touch this key to reheat beverages, casseroles,
dinner plates, pie, and pizza.
11
12
STOP / Clear
5
6
Popcorn
Touch this key to stop the oven or to clear all
entries except time of day.
Touch this key to pop popcorn.
Defrost
START / Enter
Touch this key to select food type and defrost food
by weight.
Touch this key to start a function, accept
selections, or resume cooking if the door was
opened or the STOP button was pressed once.
Pressing START without setting a cook time
activates the Quick Start feature. Each press of the
START button adds 30 seconds to the cooking time.
12 MICROWAVE COOKING TIPS
MICROWAVE COOkING TIPS
Microwave Cookware Guide
Use
Do Not Use
OVENPROOF GLASS
METAL CONTAINERS:
(treated for high intensity heat):
utility dishes, loaf dishes, pie plates, cake
plates, liquid measuring cups, casseroles
and bowls without metallic trim.
Metal shields the food from microwave energy and produces
uneven cooking. Also avoid metal skewers, thermometers, or
foil trays. Metal containers can cause arcing, which can damage
the microwave oven.
CHINA:
METAL DECORATION:
bowls, cups, serving plates, and platters
without metallic trim.
Metal-trimmed or metal-banded dinnerware, casserole dishes,
etc. The metal trim interferes with normal cooking and may
damage the oven.
PLASTIC:
Plastic wrap (as a cover)- lay the plastic
wrap loosely over the dish and press it to
the sides.
ALUMINUM FOIL:
Avoid large sheets of aluminum foil because they hinder
cooking and may cause harmful arcing. Use small pieces of
foil to shield poultry legs and wings. Keep ALL aluminum foil at
least 1 inch from the side walls and door of the oven.
Vent plastic wrap by turning back one edge
slightly to allow excess steam to escape.
The dish should be deep enough so that
the plastic wrap will not touch the food. As
the food heats it may melt the plastic wrap
wherever the wrap touches the food.
WOOD:
Wooden bowls and boards will dry out and may split or crack
when you use them in the microwave oven. Baskets react in the
Use plastic dishes, cups, semi-rigid freezer same way.
containers and plastic bags only for
short cooking time. Use these with care
because the plastic may soften from
the heat of the food.
TIGHTLY COVERED COOkWARE:
Be sure to leave openings for steam to escape from covered
containers. Pierce plastic pouches of vegetables or other food
items before cooking. Tightly closed pouches could explode.
PAPER:
Paper towels, waxed paper, paper
napkins, and paper plates with no metallic
trim or design. Look for the manufacturer's
label for use in the microwave oven.
BROWN PAPER:
Avoid using brown paper bags.
They absorb too much heat and could burn.
FLAWED OR CHIPPED UTENSILS:
Any container that is cracked, flawed, or chipped may break in
the oven.
Note:
Do not use recycled paper products in the
microwave oven. They sometimes contain
impurities that cause arcing and sparking.
METAL TWIST TIES:
Remove metal twist ties from plastic or paper bags.
They become hot and could cause a fire.
MICROWAVE COOKING TIPS 13
Paper
Microwave-Safe Cookware
Paper plates and containers are convenient and
safe to use in the microwave oven, provided that the
cooking time is short and foods to be cooked are low
in fat and moisture. Paper towels are also very useful
for wrapping foods and for lining baking trays in which
greasy foods such as bacon are cooked. In general,
avoid colored paper products as the color may run.
Some recycled paper products may contain impurities
which could cause arcing or fires when used in the
microwave.
Never use metal or metal trimmed cookware
when using microwave function
Microwaves cannot penetrate metal. They will bounce
off any metal object in the oven and cause arcing, an
alarming phenomenon that resembles lightning. Most
heat resistant non-metallic cookware is safe for use
in your oven. However, some may contain materials
that render it unsuitable as microwave cookware. If
you have any doubts about a particular container,
there's a simple way to find out if it can be used in the
microwave.
Plastic Cooking Bags
Provided they are made specially for cooking, cooking
bags are microwave safe. Remember to make a
slit in the bag so that steam can escape. Never use
ordinary plastic bags for cooking in the microwave
oven, as they will melt and rupture.
Testing Cookware before Use
Place the container in question next to a glass bowl
filled with water inside the oven. Microwave at HIGH
power for 1 minute. If the water heats up but the
container remains cool to the touch, the container is
microwave-safe.
Plastic Microwave Cookware
However, if the water does not change temperature
but the container becomes warm, microwaves are
being absorbed by the container and it is not safe
for use in the microwave oven. See the following list
for tips on using common items when microwave
cooking.
A variety of shapes and sizes of microwave cookware
are available. You may be able to use items you
already have on hand rather than investing in new
kitchen equipment.
Pottery, Stoneware, and Ceramic
Tableware
Many containers made of these materials are
microwave-safe, but test them before use.
Many dishes are microwave-safe. If in doubt consult
the manufacturer's literature or perform the microwave
test. Do not put plates with painted decoration in
the oven, as the paint may contain metal and cause
arcing.
CAUTION
Some items with high lead or iron content are
•
•
not suitable for microwave cooking.
Glassware
Cookware should be checked to ensure that it
is suitable for use in the microwave.
Glassware that is heat-resistant is microwave-safe.
This includes all brands of oven tempered glass
cookware.
Do not use delicate glassware, such as tumblers or
wine glasses, as these might shatter as when heated.
Plastic Storage Containers
Use these only for quick reheating of food. Do not use
them when cooking food for long periods or at high
power levels, as the hot food will eventually warp or
melt the plastic.
14 MICROWAVE COOKING TIPS
Bone and Fat Content of Food
Microwave Cooking Tips
Bones conduct heat and fat cooks more quickly than
meat. Care must be taken when cooking bony or fatty
cuts of meat in order to prevent unevenly cooked or
overcooked meat.
keeping an Eye on Things
Always watch your food while it cooks. The light inside
the microwave oven turns on automatically when
the oven is cooking so you can monitor the cooking
process. Directions given in recipes to elevate, stir,
and the like should be thought of as the minimum
steps recommended. If the food seems to be cooking
unevenly, simply make the necessary adjustments
you think appropriate to correct the problem.
Quantity of Food
The number of microwaves in your oven remains
constant regardless of how much food is being
cooked. Therefore, the more food you place in
the oven, the longer the required cooking time.
Remember to decrease cooking times by at least one
third when halving a recipe.
Factors Affecting Microwave Cooking Times
Many factors affect cooking times. The temperature
of ingredients used in a recipe makes a big difference
in cooking times. For example, a cake made with
ice-cold butter, milk, and eggs will take considerably
longer to bake than one made with ingredients that
are at room temperature. Some recipes, particularly
those for bread, cake, and custards, recommend that
food be removed from the oven when they are slightly
undercooked.
Shape of Food
Microwaves penetrate only about 3/4 of an inch (2
cm) into food. The interior portion of thick foods is
cooked as the heat generated on the outside travels
inward. Only the outer edge of food is cooked by
microwave energy; the rest is cooked by conduction.
The worst possible shape for a food that is to be
microwaved is a thick square.
This is not a mistake. When allowed to stand, usually
covered, these foods will continue to cook outside of
the oven as the heat trapped within the outer portions
of the food gradually travels inward. If the food is left
in the oven until it is cooked all the way through, the
outer portions will become overcooked or even burnt.
Practice will improve your ability to estimate both
cooking and standing times for various foods.
The corners will burn long before the center is even
warm. Round thin foods and ring-shaped foods cook
most successfully in the microwave.
Covering
A cover traps heat and steam which causes food to
cook more quickly. Use a lid or microwave cling film
with a corner folded back to prevent splitting.
Density of Food
Light, porous food such as cakes and breads cook
more quickly than heavy, dense foods such as
roasts and casseroles. You must take care when
microwaving porous food so that the outer edges do
not become dry and brittle.
Covering with Parchment Paper
Parchment paper (not waxed paper) is microwave
safe. Because it makes a looser cover than a lid or
clingfilm, greaseproof paper allows the food to dry out
slightly.
Height of Food
The upper portion of tall foods, particularly roasts, will
cook more quickly than the lower portion.
Stirring
Stirring is one of the most important of all microwaving
techniques. In conventional cooking, food is stirred for
the purpose of blending. Microwaved food, however,
is stirred in order to spread and redistribute heat.
Always stir from the outside towards the centre as the
outside of the food heats first.
Therefore, it is wise to turn tall food several times
during cooking.
Moisture Content of Food
Because the heat generated from microwaves
causes moisture to evaporate, relatively dry food
such as roasts and some vegetables should either
be sprinkled with water prior to cooking or covered to
retain moisture.
Placing Thicker Portions Facing Outward
Place thicker cuts or portions of meat, poultry, and
fish toward the outer edge of the baking dish so they
absorb the most microwave energy and the food
cooks more evenly.
MICROWAVE COOKING TIPS 15
Shielding
Precautions
Strips of aluminium foil (which block microwaves)
can be placed over the corners or edges of square
and rectangular foods to prevent those portions from
overcooking. Never use too much foil and make sure
the foil is secured to the dish or it may cause arcing in
the oven especially if the foil passes too closely to the
walls of the oven during rotation.
Place the front surface of the door three inches or
more from the countertop edge to avoid accidental
tipping of the microwave oven during normal use.
•
To program the oven, make sure you touch the
center of each pad firmly since the areas between
the pads will not activate the oven. A tone will
sound each time a pad is touched correctly. Don’t
touch several pads at once.
•
Elevating
Do not strike the control panel with silverware,
utensils, etc. Breakage may occur.
•
•
Thick or dense foods can be elevated so that
microwaves can be absorbed by the underside and
center of the foods.
Always use caution when taking cookware out
of the oven. Some dishes absorb heat from the
cooked food and may be hot. See Cookware Guide
earlier in this section for more information.
Piercing
Do not rinse containers by placing them in water
immediately after cooking. This may cause
breakage. Also, always allow the turntable to cool
before removing it from the oven.
•
•
Foods enclosed in a shell, skin or membrane are
likely to burst in the oven unless they are pierced
prior to cooking. Such foods include yolks and whites
of eggs, clams, oysters, potatoes, and other whole
vegetables and fruits.
Never operate the oven when it is empty. Food
or water should always be in the oven during
operation to absorb the microwave energy.
Testing if Cooked
Do not use the oven to dry newspapers or clothes.
They may catch fire.
•
•
•
•
Microwaves cook food quickly, so test food for
doneness frequently. Some foods are left in the
microwave until completely cooked, but most foods,
including meats and poultry, should be removed from
the oven while still slightly undercooked and allowed
to finish cooking during standing time. The internal
temperature of foods will rise between 5 °F (3 °C) and
15 °F (8 °C) during standing time.
Use thermometers that have been approved for
microwave oven cooking.
The turntable must always be in place when you
operate the oven.
Do not use your microwave oven to cook eggs in
the shell. Pressure can build up inside the shell,
causing it to burst.
There are several precautions to follow when
microwaving popcorn:
•
Standing Time
Foods are often allowed to stand for 3 to 10 minutes
after being removed from the oven. Usually the foods
are covered during standing time to retain heat unless
they are supposed to be dry in texture. Standing
allows foods to finish cooking and also helps flavors
blend and develop.
Do not pop popcorn, except in a microwave-safe
container or commercial packages designed for
microwave ovens.
−
Never try to pop popcorn in a paper bag that is
not microwave-approved.
−
Overcooking may result in smoke and fire.
Do not repop unpopped kernels.
Do not reuse popcorn bags.
−
−
−
−
Listen while corn pops. Stop oven when popping
slows to 2-3 seconds between pops.
Do not leave microwave unattended while
popping corn.
−
−
Follow directions on bag.
16 OPERATION
OPERATION
CAUTION
To avoid risk of personal injury or property
damage, do not run oven while it is empty.
This section introduces you to the basics you need
to know to operate the microwave oven. Please read
this information before using the oven.
CAUTION
To avoid risk of personal injury or property
damage, do not use stoneware, metal
cookware, or metal rimmed cookware in the
oven.
Interrupting Cooking
Stop the oven during a cycle by opening the door.
The oven stops heating and the fan stops, but the
light stays on. To restart cooking, close the door and
touch START.
To stop cooking and clear the remaining cook
time, open the door and touch Clear.
Audible Signals
Audible signals are available to guide you when
setting and using the oven:
A tone will sound each time you touch a key.
A melody signals the end of a Timer countdown.
A melody signals the end of a cooking cycle.
•
•
•
Child Lock
Use this safety feature to lock the control panel and
prevent the oven from being turned on when cleaning
the oven or to prevent children from unsupervised
use of the oven.
Clock
Locking the Oven
When the oven is plugged in for the first time or when
power resumes after a power interruption, the clock
defaults to the 12-hour clock mode and 12H appears
in the display. You can set the time or switch to the
24-hour clock mode.
Touch and hold STOP/Clear until Loc
1
appears in the display and a melody sounds.
(approximately 3 seconds)
Unlocking the Oven
Setting the Clock Mode and Time of Day
Touch and hold STOP/Clear until Loc
disappears and a melody sounds.
(approximately 3 seconds)
1
Open the oven door.
Press + repeatedly to toggle between the 24-
hour (24H) and 12-hour (12H) clock mode.
1
NOTE
Press ENTER to set the clock mode.
2
3
If set, the time of day reappears in the display
after 1 second.
•
•
•
To set the time of day, press + or – to select the
desired hour.
If the oven is locked, Loc appears in the display
when any key is touched.
Press ENTER to set the hour.
4
5
6
Press + or – to select the desired minutes.
Unlock the oven to resume normal use.
Press ENTER to finish setting the time of day.
NOTE
Press and hold + or - to quickly increase or
decrease numbers.
•
•
•
•
You can also shut the door and use the Slide
Touch key to set the hours and minutes.
To reset the clock mode, you must unplug
and reconnect the power cord.
If you don't want the time of day to appear in the
display, press the STOP/Clear button, after
plugging in the oven.
To reset the time of day, press and hold Timer
until a flashing ± appears in the display.
•
OPERATION 17
kitchen Timer
Slide Touch key
The Timer function serves as an extra kitchen timer. It
chimes when the set time runs out. It does not start or
stop cooking.
Adjust numerical settings quickly using the Slide
Touch key on the outside of the oven door. The + and
– keys on either side of the Slide Touch key operate
exactly the same as the + and - keys on the inner
control panel and can also be used to quickly adjust
settings.
Setting the Timer
Open the oven door.
1
Increasing/Decreasing Numerical Settings
Press Clear.
Touching or pressing and holding the – button
will decrease the amount.
Press Timer once.
10 appears in the display.
1
2
Set the desired time by pressing + or – until the
3
time appears in the display. (Press and hold + or
shut the oven door and use the Slide Touch key
to rapidly increase the time.)
Press Enter to start the timer. The countdown
appears in the display.
To increase the amount, touch the end of the
slide bar nearest the – and slowly slide your
finger to the right.
4
2
Canceling the Timer
Press Timer once.
The display returns to the time of day.
1
NOTE
Touching or pressing and holding the + button
will increase the amount.
When the time is over a melody sounds and
End displays. Press Clear.
•
3
To decrease the amount, touch the end of the
slide bar nearest the + and slowly slide your
finger to the left.
4
NOTE
Numerical Increments:
•
0~3 minutes : Time increases or decreases in
10-second increments.
−
−
−
−
3~20 minutes : Time increases or decreases
in 30-second increments.
20~90 minutes : Time increases or decreases
in 1-minute increments.
While the microwave is cooking, the
remaining time increases or decreases in
10-second increments.
Defrost weights are increased or decreased in
0.1-lb increments.
•
18 OPERATION
Correctly Using Slide Touch
key
Quick Start
The Quick Start feature allows you to set 30-second
intervals of High power cooking with each touch of
the START button.
Press the + or – keys repeatedly to adjust
1
numerical settings in individual increments.
Press and hold the keys to adjust numerical
settings quickly in the display.
Close the oven door.
1
Press STOP/Clear.
Press START.
2
The oven will immediately start cooking for 30
seconds on high power.
•
Press START repeatedly to extend the cook
time by 30 seconds every time the button is
pressed.
•
Touch
Touch
Place your finger on the middle bar and swipe
right or left to increase or decrease numerical
settings quickly in the display. Don't forget to
press START to select the setting in the display.
2
The cook time can be extended to 99 minutes
and 59 seconds.
•
More / Less
By using the – or + key, manual cook settings can
be adjusted to cook food for a longer or shorter time.
Pressing + adds 10 seconds to the cooking time each
time you press it. Pressing – subtracts 10 seconds
from the cooking time each time you press it. The
maximum cooking time possible in the manual cook
mode is 99 min 59 seconds.
If Slide Touch key Doesn't
Respond
The Slide Touch Key may not respond to the
following:
Adjusting the Cooking Time
Close the oven door.
1
Touching outside of the sensor area for the key.
1
Press STOP/Clear.
Press START.
2
Press + or – to increase or decrease the
remaining time by 10 seconds.
3
Using a fingernail or thumb.
2
Sliding a finger across the key too quickly.
3
Energy Saving
NOTE
When the oven is not in use, the display turns off to
save energy, unless the time of day is set to show
in the display.
Do not use a tool or device other than your
finger on the Slide Touch key. Do not wear
rubber or disposable gloves.
•
•
•
After cleaning the touch control panel with a
wet towel, dry off any remaining moisture from
the touch control panel.
If the numerical value in the display stops
changing while you are pressing the + or – key,
lift finger and try again.
OPERATION 19
Setting Manual Cooking
Times
When not using the auto cooking functions, the
cooking time and power level are set manually.
Microwave Power Levels
This microwave oven is equipped with 10 power
levels to give you maximum flexibility and control over
cooking. See the table for suggested power levels for
various foods.
Open the oven door.
1
Press STOP/Clear.
Microwave Power Level Chart
Power
Use
Press Cook Time once.
2
Level
Press + or – until the desired cooking time
appears in the display.
P-HI
(100 %)
Boiling water.
•
•
•
•
3
Browning ground beef.
Making candy.
Press Power Level once, P-HI appears in the
display.
4
Cooking poultry pieces, fish, &
vegetables.
P-HI indicates that the power level is at 100%.
•
Cooking tender cuts of meat.
•
•
Press – to decrease the power level in
10-percent increments, if desired.
5
6
P-90
P-80
Reheating rice, pasta, & vegetables.
Close the oven door.
Reheating prepared foods quickly.
Reheating sandwiches.
•
•
Press START.
When cooking is complete, a chime sounds
and "End" appears in the display window.
"End" remains in the display and the chime
repeats every minute until the door is opened,
or any button is pressed.
•
P-70
P-60
Cooking egg, milk and cheese dishes.
Melting chocolate.
•
•
Cooking veal.
•
•
•
Cooking whole fish.
Cooking puddings and custard.
NOTE
If a power level is not selected, the oven
defaults to 100% power.
•
P-50
Cooking ham, whole poultry and
lamb.
•
Cooking rib roast and sirloin tip.
•
•
P-40
P-30
Thawing meat, poultry and seafood.
Cooking less tender cuts of meat.
Cooking pork chops and roasts.
•
•
P-20
P-10
Taking chill out of fruit.
Softening butter.
•
•
Keeping casseroles and main dishes
warm.
•
Softening butter and cream cheese.
•
20 OPERATION
Auto Cook
Popcorn
The Auto Cook menu has preprogrammed settings to
automatically cook certain foods. Select the correct
category for your item using the Auto Cook chart on
the next page, enter the amount, then press START
and the oven automatically cooks the item.
The oven has a preprogrammed function to heat one
3.5 oz prepackaged microwave popcorn bag. For
best results, use fresh bags of popcorn.
Example : To pop popcorn.
Open the oven door.
Open the oven door.
1
1
Press Clear.
Press Clear.
Press Popcorn once.
PoP will show in the display.
Press Auto Cook repeatedly to select a food
category. For example, press until Ac-2 appears
2
2
in the display to cook fresh vegetables.
Close the oven door.
3
Press + until the correct amount shows in the
display.
3
Press START.
Close the oven door.
4
Press START.
Auto Reheat
The Auto Reheat menu has preprogrammed settings
to automatically reheat certain foods. Select the
correct category for your item using the Auto Reheat
chart on page 22, enter the amount, then press
START and the oven automatically reheats the item.
Open the oven door.
1
Press Clear.
Press Auto Reheat repeatedly to select a food
category. For example, press until Ar-4 appears
2
in the display to reheat pie.
Press + until the correct amount shows in the
display.
3
Close the oven door.
4
Press START.
OPERATION 21
Auto Cook Table
Recommended
Amounts
Code
Category
Bacon
Directions
Ac-1
2 - 4 slices
Place bacon slices on a microwave bacon rack for best
results.
(Use dinner plate lined with paper towels if rack is not
available.)
Ac-2
Fresh Vegetable
1 - 4 cups
Place in a microwaveable bowl or casserole. Add water
according to the quantity.
1-2 cups : add 2 tbsp water.
3-4 cups : add 4 tbsp water.
•
•
Cover with vented plastic wrap.
Let stand 3 minutes after cooking.
Ac-3
Ac-4
Frozen Entree
10 - 40 oz.
1 - 4 cups
Remove from outer display package. Slit cover. If not in
microwave-safe container, place on a microwaveable plate
and cover with vented plastic wrap. After cooking, let stand
in microwave oven 3 minutes.
Frozen Vegetable
Place in a microwaveable bowl or casserole.
1-2 cups : add 2 tbsp water.
3-4 cups : add 4 tbsp water.
•
•
Cover with vented plastic wrap.
Let stand 3 minutes after cooking.
Ac-5
Oatmeal
1 - 2 servings
1 serving
2 servings
1 cup (80 g)
1 ½ cup (345 g)
1/8 tsp.
Oats
½ cup (40 g)
1 cup (230 g)
Dash
Water or Milk
Salt (optional)
Combine water or milk, salt and oats in large microwave-
safe bowl.
Cover with vented plastic wrap.
Let stand 3 minutes after cooking.
Ac-6
Ac-7
Potato
Rice
1 - 4 ea
Pierce skin with a fork and place on paper towel. Do not
cover.
Let stand 5 minutes after cooking.
½ - 2 cups
½ cup
1 cup
1 ½ cup
2 cups
Rice
½ cup
(96 g)
1 cup
(192 g)
1 ½ cup
(288 g)
2 cups
(384 g)
Water
1 cup
(230 g)
2 cups
(460 g)
3 cups
(690 g)
4 cups
(920 g)
Add rice and water in a deep and large microwave-safe
bowl (3 qt./3 L).
Cover with vented plastic wrap.
Let stand 5-10 minutes after cooking.
22 OPERATION
Auto Reheat Table
Recommended
Amounts
Code
Category
Beverage
Directions
Ar-1
1 - 2 cups
Use a mug or microwave-safe cup. Do not cover.
(240 ml per cup) Stir after reheating.
(Be careful! The beverage will be very hot. Sometimes
liquids heated in cylindrical containers will splash out
unexpectedly when the cup is moved.)
Ar-2
Ar-3
Ar-4
Casserole
Dinner plate
Pie
10 - 20 oz
Place in a microwaveable bowl or casserole.
Cover with vented plastic wrap.
Let stand 3 minutes after heating.
1
Place food on a plate.
Cover with vented plastic wrap.
Let stand 3 minutes after heating.
10 - 20 oz
Cut leftover pie into pieces.
Place food on a microwave-safe dish.
Place food in the oven. Choose the menu and weight,
press Start.
Ar-5
Pizza
1 - 3 slices
This is a reheat function for leftover pizza. Do not use to
cook pizza. Place on paper towel on a microwave safe
plate.
NOTE
Do not use recycled paper products in the microwave oven.
•
They sometimes contain impurities that cause arcing and sparking.
Popcorn Table
Recommended
Amounts
Code
Category
Popcorn
Directions
Pop
3.5 oz.
Pop only one package at a time.
For best results, use a fresh bag of popcorn.
Place a bag of prepackaged microwave popcorn on the
center of the glass tray.
NOTE
CAUTION
Never use a brown paper bag for popping corn.
If popcorn bag size is not known, follow
manufacturers' instructions and do not use this
feature.
•
Do not use POPCORN key pad in combination
with any other feature key pads.
•
•
•
Do not attempt to reheat or cook any unpopped
kernels.
Do not reuse bag. Overcooking can result in an
oven fire.
Prepare only one bag at a time.
•
•
Do not use popcorn popping devices in
microwave oven with this feature.
When popping prepackaged popcorn, place the bag
carefully in the oven so it does not touch the walls as
it rotates. Fold the ends of the bag up and toward the
center of the bag as shown.
Do not leave microwave unattended while
cooking popcorn.
•
OPERATION 23
Defrost Table
Defrost
The oven has 4 preset defrost cycles.
Category
Food to be Defrosted
The defrost feature provides the best defrosting
method for frozen foods. The Defrost Table shows the
suggested defrost cycle for various foods.
MEAT
(dEF1)
0.1 - 6.0 lbs
Beef
Ground beef, round steak, stew
cubes, tenderloin steak, pot roast,
rib roast, rump roast, chuck roast,
hamburger patties
The Defrost function conveniently chimes partway
through the defrost cycle to remind you to check, turn
over, separate, or rearrange the food for best results.
Lamb
1 MEAT
Chops, rolled roast
2 POULTRY
3 FISH
Pork
Chops, hotdogs, spareribs,
country-style ribs, rolled roast,
sausage
4 BREAD
Veal
Defrosting 1.2 Lbs of Meat
Cutlets (1 lb, ½ inch thick)
Open the oven door.
1
Press Clear.
Turn food over at beep.
After defrosting, let stand for 5 - 15
minutes.
Press Defrost once.
2
dEF1 appears in the display.
POULTRY
(dEF2)
0.1 - 6.0 lbs
Poultry
Press + until display shows 1.2 lbs.
3
Whole, cut-up, breast (boneless).
Rinse chicken cavity with tap
water and let stand for 60 minutes
after cooking for better results.
Close the oven door.
4
Press START.
Cornish Hens
Whole
NOTE
The countdown appears in the display after
START is pressed. The oven chimes once,
partway through the defrost cycle.
•
•
Turkey
Breast
At the chime, open the oven door and turn the
food over. Remove any food that has thawed.
Return the still frozen items to the oven and
press START to complete the defrost cycle.
Turn food over at beep.
After defrosting , let stand for 60
minutes.
FISH
(dEF3)
0.1 - 4.0 lbs
Fish
Fillets, whole steaks
Shellfish
Crab meat, lobster tails, shrimp,
scallops
Turn food over at beep.
After defrosting, let stand for 5 - 10
minutes.
BREAD
(dEF4)
0.1 - 2.0 lbs
Sliced bread, buns, baguettes, etc.
Separate slices and place between
paper towels or on flat plate.
Turn food over at beep.
After defrosting, let stand for 1 - 2
minutes.
24 OPERATION
Defrosting Tips
Weight Conversion Table
When using Auto Defrost, the weight to be entered
is the net weight in pounds and tenths of pounds
(the weight of the food minus the container).
Most food weights are given in pounds and ounces.
If using pounds, food weights must be entered
into Auto Defrost in pounds and tenths of pounds
(decimals).
Use the following table if necessary to convert food
weights to decimals.
•
•
•
Before starting, remove the metal twist-ties which
often come with frozen food bags, and replace
them with strings or elastic bands.
Open containers such as cartons before they are
placed in the oven.
Equivalent Weight
OUNCES
1.6
DECIMAL WEIGHT
Always slit or pierce plastic pouches or packaging.
•
•
.10
If food is foil wrapped, remove foil and place the
food in a suitable container.
3.2
.20
4.8
.30
Slit the skins, if any, of frozen food such as
sausage.
•
•
•
6.4
.40
Bend plastic pouches of food to ensure even
defrosting.
8.0
.50 One-Half Pound
9.6
.60
Always underestimate defrosting time. If
defrosted food is still icy in the center, return it to
the microwave oven for more defrosting.
11.2
12.8
14.4
16.0
.70
.80
.90
The length of defrosting time varies according to
how solidly the food is frozen.
•
•
1.00 One Pound
The shape of the package affects how quickly
food will defrost. Shallow packages will defrost
more quickly than a deep block.
Operating Tips
As food begins to defrost, separate the pieces
Separated pieces defrost more easily.
•
•
Remove fish, shellfish, meat, and poultry from
its original wrapping paper or plastic package.
Otherwise, the wrap will hold steam and juice close
to the foods, which can cause the outer surface of
the foods to cook.
•
Use small pieces of aluminum foil to shield parts
of food such as chicken wings, leg tips, fish tails,
or areas that start to get warm. Make sure the foil
does not touch the sides, top, or bottom of the
oven. The foil can damage the oven lining.
Place foods in a shallow container or in a
microwave roasting dish to catch the drippings.
•
•
•
•
For better results, let food stand after defrosting.
(For more information on standing time, see the
Microwave Cooking Tips section.)
•
•
Food should still be somewhat icy in the center
when removed from the oven.
The length of defrosting time varies according to
how solidly the food is frozen.
Turn over food during defrosting or standing time
Break apart and remove food as required.
The shape of the package affects how quickly food
will defrost. Shallow packages will defrost more
quickly than a deep block.
Depending on the shape of the food, some areas
may defrost more quickly than others.
•
•
For best results, shape ground meat into the form
of a doughnut before freezing. When defrosting,
scrape off thawed meat when the beep sounds and
continue defrosting.
SMART DIAGNOSIS™ 25
Open the oven door. Press and hold the Clear
button for 8 seconds, until "5" appears in
the display. Release the button and audible
transmission tones start sounding.
3
SMART DIAGNOSIS™
Using the Smart Diagnosis™
Function
Should you experience any problems with the oven,
it has the capability of transmitting data via your
telephone to the LG Customer Information Center.
Keep the phone in place until the tone
transmission has finished. The display will count
down the time.
4
5
Once the countdown is over and the tones have
stopped, resume your conversation with the call
center agent, who will then be able to assist you
in using the information transmitted for analysis.
Call the LG Customer Information Center at
1-800-243-0000 (U.S.).
1
NOTE
When instructed to do so by the call center
agent, hold the mouthpiece of your phone over
the Smart Diagnosis™ logo on the control panel.
2
For best results, do not move the phone while
the tones are being transmitted.
•
If the call center agent is not able to get an
accurate recording of the data, you may be
asked to try again.
•
Max.
1"
(10 mm)
NOTE
Do not touch any other buttons.
•
26 MAINTENANCE
NOTE
MAINTENANCE
Abrasive cleansers, steel wool pads, gritty
wash cloths, some paper towels, etc., can
damage the control panel and the interior and
exterior oven surfaces.
•
Caring for the Microwave
Oven
Interior
Food spatters or spilled liquids stick to oven walls and
between the seal and door surfaces. Although the
oven interior has an antibacterial coating, it is best
to wipe up spillovers with a damp cloth right away.
Crumbs and spillovers will absorb microwave energy
and lengthen cooking times and may even damage
the oven. Use a damp cloth to wipe out crumbs that
fall between the door and the frame. It is important to
keep this area clean to assure a tight seal. Remove
greasy spatters with a soapy cloth then rinse and dry.
Do not use harsh detergent or abrasive cleaners.
Anti-bacterial claim based on internal testing with
e-coli and Staphylococcus bacteria, showing coating
prevents 99.99 % of bacterial growth on the surface
of the cavity of NeoChef.
To clean the glass tray and rotating ring, wash in
mild, sudsy water.
For heavily soiled areas use a mild cleanser and
scouring sponge.
The glass tray and rotating ring are dishwasher safe.
Glass Tray
Rotating Ring
Shaft
Exterior
Disconnect the plug from the power outlet before
cleaning the oven to eliminate the possibility of
electric shock. Clean the outside of your oven with
soap and water then with clean water and dry with a
soft cloth or paper towel. To prevent damage to the
operating parts inside the oven, the water should
not be allowed to seep into the ventilation openings.
To clean control panel, open the door to prevent
the oven from accidentally starting, and wipe with a
damp cloth followed immediately by a dry cloth. Press
STOP after cleaning.
If steam accumulates inside or around the outside
of the oven door, wipe the panels with a soft cloth.
Steam or condensation buildup inside the door
is normal if foods are heated for a long period on
higher power levels. This is not a malfunction. The
condensation will eventually evaporate. Try covering
the food or varying the heating levels and time to
reduce any condensation forming in the door. This
may also occur when the oven is operated under
high humidity conditions and in no way indicates a
malfunction of the unit.
The door and door seals should be kept clean. Use
only warm, soapy water, rinse then dry thoroughly.
DO NOT USE ABRASIVE MATERIALS, SUCH AS
CLEANING POWDERS OR STEEL AND PLASTIC
PADS.
Metal parts will be easier to maintain if wiped
frequently with a damp cloth.
TROUBLESHOOTING 27
Why do I see light reflection around the outer
case?
TROUBLESHOOTING
This light is from the oven light which is located
between the oven cavity and the outer wall of the
oven.
Frequently Asked Questions
Operation
Why is the oven light not on during cooking?
What are the various sounds I hear when the
microwave oven is operating?
Make sure the cooking time has been set and the
START button has been pressed.
The clicking sound is caused by a mechanical switch
turning the microwave oven’s magnetron ON and
OFF.
The heavy hum and clunk is from the change in
power the magnetron draws as it is turned ON and
OFF by a mechanical switch. The change in blower
speed is from the change in line voltage caused by
the magnetron being turned ON and OFF.
Why does steam come out of the air exhaust
vent?
Steam is normally produced during cooking. The
microwave oven has been designed to vent this
steam.
Will the microwave oven be damaged if it operates
empty?
Food
Yes. Never operate the oven empty or without the
glass tray.
Is it possible to pop popcorn in a microwave
oven?
Yes, if using one of the two methods described below:
Does microwave energy pass through the viewing
screen in the door?
(1) microwave-popping devices designed specifically
for microwave cooking
No. The metal screen bounces the energy back to
the oven cavity. The holes (or ports) allow only light to
pass through. They do not let microwave energy pass
through.
(2) prepackaged commercial microwave popcorn that
specifies the cook time and power output needed.
Follow exact directions given by each manufacturer
for its popcorn popping product and do not leave the
oven unattended while the corn is being popped. If
corn fails to pop after the suggested time, discontinue
cooking. Overcooking could result in an oven fire.
Why does a tone sound when a pad on the control
panel is touched?
The tone tells you that the setting has been entered.
CAUTION
Never use a brown paper bag for popping corn or
attempt to pop leftover kernels.
Can my microwave oven be damaged if food is
cooked for too long?
Like any other cooking appliance, it is possible to
overcook food to the point that the food creates
smoke and even possibly fire, and damage to the
inside of the oven. It is always best to be near the
oven while you are cooking.
Why is a standing time recommended after
microwave cooking time is over?
Standing time allows foods to continue cooking
evenly for a few minutes after the actual microwave
oven cooking cycle. The amount of standing time
depends upon the density of the foods.
I've plugged the oven in and it does not work
properly. What is wrong?
The microcomputer controlling your oven may
temporarily become scrambled and fail to function
as programmed when you plug the oven in for the
first time or when power resumes after a power
interruption. Unplug the oven from the 120 V
household outlet and then plug it back in to reset the
microcomputer.
Why is additional time required for cooking food
stored in the refrigerator?
As in conventional cooking, the initial temperature of
food affects total cooking time. You need more time to
cook food taken out of a refrigerator than for food at
room temperature.
28 TROUBLESHOOTING
Before Calling for Service
You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the
operating problem in the list below and try the solutions listed for each problem.
If the microwave oven still does not work properly, contact the nearest LG Authorized Service Center. LG
Authorized Service Centers are fully equipped to handle your service requirements.
Symptoms
Possible Causes / Solutions
Plug in power cord.
Close oven door.
Set cooking time.
•
•
•
Oven does not start
Cookware is not microwave safe. When in doubt, test cookware before use.
Do not operate oven while empty.
•
•
Arcing or Sparking
Incorrect time of day
Possible power interruption. See Clock section to reset time of day.
•
Test cookware to make sure it is microwave safe.
Do not cook without the glass tray.
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Unevenly Cooked
Foods
Turn or stir food while cooking.
Defrost food completely before cooking.
Use correct cook time and power level.
Overcooked Foods
Change cook time or power level.
•
Test that cookware is microwave safe.
Defrost food completely before cooking.
Change cook time or power level.
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Undercooked Foods
Make sure ventilation ports are not blocked.
Test that cookware is microwave safe.
Change defrost time or weight.
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Improper Defrosting
Turn or stir food during defrost cycle.
LIMITED WARRANTY 29
LIMITED WARRANTY (USA)
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,
UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT
PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Microwave ("Product") fail due to a defect in materials or workmanship under normal and proper
use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace the
Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only when
purchased and used within the United States including U.S. Territories.
Warranty Period
HOW SERVICE IS HANDLED
LABOR: One Year from the Date of Purchase*.
Please call 1-800-243-0000 and choose the
appropriate option. (Phones are answered 24 hours
a day, 365 days per year.) Please have the product
type (Microwave) and your ZIP code ready.
PARTS (except as listed below): One Year from the
Date of Purchase*.
MAGNETRON: Ten Years from the Date of
Purchase*.
Replacement Units and Repair Parts are warranted
for the remaining portion of the original unit's
warranty period.
* Retain your sales receipt to prove the date of
purchase. A copy of your sales receipt must be
submitted at the time warranty service is provided.
Replacement products and parts are warranted for the remaining portion of the original warranty period or
ninety (90) days, whichever is greater.
•
Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
•
•
Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST
OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES
WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT
EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how
long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty
gives you specific legal rights and you may also have other rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT COVER:
Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized
repairs.
•
•
•
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Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical
service.
Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the Product
owner’s manual.
Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of
God, or any other causes beyond the control of LG.
Damage or failure caused by unauthorized modification or alteration, or if used for other than the intended
purpose.
30 LIMITED WARRANTY
Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair
includes use of parts not authorized by LG. Improper installation or maintenance includes installation or
maintenance contrary to the Product owner’s manual.
•
Damage or failure caused by incorrect electrical current, voltage, or ventilation/plumbing codes.
•
•
Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or other
damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.
Damage or missing items to any display, open box, or discounted Product.
Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
Products with original serial numbers that have been removed, altered, or cannot be readily determined.
Increases in utility costs and additional utility expenses.
•
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•
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Any noises associated with normal operation.
Use of accessories, components, or consumable cleaning products that are not authorized by LG.
Replacement of light bulbs, filters, fuses or any other consumable parts.
When Product is used for other than normal and proper household use (e.g. commercial or industrial use,
offices, and recreational facilities or vehicles) or contrary to the instructions outlined in the Product’s owner’s
manual.
Costs associated with removal and reinstallation of your Product for repairs.
•
•
Shelves, drawers and accessories, except for internal/functional parts covered under this limited warranty.
The cost of repair or replacement under the above excluded circumstances shall be borne by the
consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION,
AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG
ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents,
subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute,
claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance,
fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale,
condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in
writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage
in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name,
address, and telephone number; identify the product that is the subject of the claim; and describe the nature of
the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party
may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the
30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by
binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and
LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or
claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any
circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring
an individual action in small claims court, but that small claims court action may not be brought on a class or
representative basis.
LIMITED WARRANTY 31
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”)
and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect
at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this
arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must
also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration
1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set
forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the
Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction.
All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the
arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by
the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes
between us except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for
arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise
provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in
accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your
attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to,
the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of
reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If
the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for
an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the
payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG
for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except
as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG
prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted
solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by
an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing
will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the
federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic
arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the
other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to
[email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in
the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was
purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be
continued and clicking on “Find My Model & Serial Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or
telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of
this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will
continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you
accept all terms and conditions of the arbitration provision described above.
32 MEMO
MEMO
LG Customer Information Center
USA
1-800-243-0000
Register your product Online!
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