LG ENERVU User Manual

INSTALLER MANUAL  
EnerVu  
ESS Web Monitoring  
System  
Please read this manual carefully and retain it for  
future reference.  
Table of Contents  
3
Table of Contents  
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
How to connect the EnerVu web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
LCD touch panel Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Web data upload setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Sign In Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Creating an installer account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Creating an owner account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Dashboard page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Show/Hide widgets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Activation List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Event List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Send Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Total Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
System Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
System Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Analysis Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Report Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Event Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
User View Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Activation Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Activating a new system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Account Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
My Account Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Company Information Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Users Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
LCD touch panel Settings  
4
LCD touch panel Settings  
To monitor the ESS information through the EnerVu web monitoring system, the installer  
must set several settings on the LCD touch panel when installing the ESS system.  
LCD touch panel  
Internet Connection  
If there is a DHCP server on the local area network (LAN) via wired connection, the  
system will be automatically allocated an IP address. After making the physical connection,  
a small number of home networks may require the network setting to be adjusted.  
Tab [ ] on the main screen and  
1
tab [Installer Settings] option.  
[Installer Log In] menu appears on  
the screen.  
2
Input installer password and tab  
[LOG IN] to enter [Installer Settings]  
menu.  
LCD touch panel Settings  
5
Tab [NETWORK] on  
Settings]. Current status of the  
network connection is displayed.  
[Installer  
3
4
Tab [Wired Settings]. Wired  
connection options are displayed.  
If [IP Setting] option in [Wired  
Settings] tab is set to [Auto],  
this product will be automatically  
allocated an IP address from local  
area network (LAN) via wired  
connection. You may need to set  
network connection manually  
depending on the network  
conditions. In this case, tab [Auto]  
to change to [Manual].  
Fill in [PMS IP address],  
[Subnetmask], [Basic gateway] and  
[DNS address] option manually.  
5
LCD touch panel Settings  
6
Web data upload setting  
When the internet connection is completed, installer need to set the [Web server data  
upload] option in the LCD display panel. To monitor the ESS in EnerVu web monitoring  
system, the [Web server data upload] setting must be set to [On].  
Tab [ ] on the main screen and  
1
tab [Installer Settings] option.  
[Installer Log In] menu appears on  
the screen.  
2
Input installer password and tab  
[LOG IN] to enter [Installer Settings]  
menu.  
Tab [NETWORK] on  
Settings]. Current status of the  
network connection is displayed.  
[Installer  
3
nt to connect the EnerVu  
If you wa  
server, tab [Web server connection]  
to change to [On].  
Tab [Web server connection] again  
for turning off the option.  
Tab [Test] to check the server  
connection.  
Sign In Page  
7
Sign In Page  
Select this button to move to the owner sign in page.  
a
b
Moves to the new owner account creation page. Refer to page 11 for more  
information of owner account creation.  
Moves to the [Installer Sign In] page. If you do not have an installer account,  
select [Sign Up] button in the [Installer Sign In] page.  
c
Refer to page 8 for more information of installer account creation.  
Select [Privacy], [Terms] or [Support] to show corresponding page in a new  
browser.  
d
e
Select a language. [English] and [Deutsch] are available for the selection.  
The default language is [English].  
Sign In Page  
8
Creating an installer account  
To monitor and manage ESS systems, installer need to create an EnerVu installer account.  
On your browser, visit LG EnerVu  
1
Select [Installer]. The [Installer Sign  
In] page appears.  
Select [Sign Up]. The [Sign Up] page  
appears.  
2
Enter the installer’s first name and last name and fill your mail address in [Email]  
field and select [Check].  
3
And then fill the [First Name] and [Last Name] fields.  
 
Sign In Page  
9
Fill the required information on [Company Detail] section.  
4
5
And then read the [Installer terms] and [Installer Privacy Policy] carefully. If you  
agree with every terms and policies, click [I Agree] check box in each section.  
[Submit] button appears on the screen.  
Select [Submit] to complete creating an installer account.  
Sign In Page  
10  
When you forgot your password  
If you forgot your password, proceed the password reset steps described as below.  
On your browser, visit LG EnerVu  
1
Select [Installer]. The [Installer Sign  
In] page appears.  
Select [Forgot your Password?]. The [Password Reset] page appears.  
2
Enter your account e-mail address in the [Email] field. The instructions of  
password reset will be sent to your e-mail address.  
3
Follow the instructions of reset password.  
Sign In Page  
11  
Creating an owner account  
To activate an ESS on EnerVu web monitoring system, ESS owner must create an owner  
account. Installer need to guide how to create an owner account and the owner’s e-mail  
address is needed for system activating.  
On your browser, visit LG EnerVu  
1
Select [Sign Up]. The service  
agreement page appears.  
Read the terms, conditions and privacy policy carefully.  
2
If you agree with every term and condition, click the [I Agree] check box and  
select [AGREE]. The account creation page appears.  
 
Sign In Page  
12  
Fill your mail address in [User ID] field and select [CHECK AVAILABILITY].  
Fill in [Password], [Password confirm] and [Birthday] fields and select  
[CONFIRM]. The e-mail confirmation page appears.  
3
A confirmation e-mail will be sent to your e-mail address. On your e-mail, select  
[CONFIRM] to complete the e-mail confirmation.  
4
Sign In Page  
13  
On the account creation page, select [CONFIRM] to complete creating your  
account.  
5
Select [SIGN IN] to go to the [SIGN IN WITH LG ACCOUNT] page.  
6
7
Input your [User ID] and [Password] and select [SIGN IN].  
Available LG account services are displayed on the screen.  
Main Page  
14  
Main Page  
Location and weather information  
a
b
c
d
Installer and company information  
Main menu tabs  
Select [Privacy], [Terms] or [Support] to show corresponding page in a new  
browser.  
Select a language. [English] and [Deutsch] are available for the selection.  
The default language is [English].  
e
Dashboard page  
15  
Dashboard page  
Add a widget  
Activation List  
Event List  
Send Mail  
a
b
c
d
e
f
Total Product  
System Find  
Show/Hide widgets  
Select the [Add a widget] button to show all the widget name.  
1
2
You can show or hide specific widget by selecting [Add] or [Eject] button.  
Dashboard page  
16  
Activation List  
Shows a list of system activations that are in process.  
Add a New System : Directly goes to the [Add a New System] page. (page 29)  
Go to Activating List : Directly goes to the [In Process] page. (page 28)  
: Minimize or Restore widget size.  
: Displays the widget setup.  
Event List  
Shows a list of system logs such as warnings and faults.  
View all System : Directly goes to the [System] page. (page 18)  
: Minimize or Restore widget size.  
: Displays the widget setup.  
Dashboard page  
17  
Send Mail  
Send an e-mail of EnerVu web monitoring service guide to an ESS owner.  
Input an e-mail address of ESS owner and select [Send] to send the guide Email.  
Total Product  
Shows various information of all systems activated in my account.  
View all System : Directly goes to the [System] page. (page 18)  
System Find  
Input a system name and select [Find] to find the system.  
The system will be displayed on the widget. Select the system name to move to the  
system state page directly.  
System Page  
18  
System Page  
When you select the [System] in the main page. Goes to the system page and display a  
list of every system that are activated in your installer account.  
Select a system name on the list to goes to the system state page of the selected system.  
System Tab  
Analysis Tab  
Report Tab  
Event Tab  
a
b
c
d
e
User View Tab  
 
System Page  
19  
System Tab  
Checking the current state  
When you select [Current State] in the [System] tab, you can find and check various  
information related to your system.  
Weather  
System Overview  
a
b
d
Displays the weather of the location the  
system has been installed.  
Displays the status of the system in real  
time. This page provides you with system  
information such as current power  
generated from PV, power purchased from  
grid, power charged/discharged from the  
battery. ALL the information is renewed  
every 15 minutes.  
Location  
Displays the location the system has  
been installed on the map.  
System Log  
Displays the system fault.  
c
System Page  
20  
Editing a system profile  
When you select [Profile] in the [System] tab, [System Profile] page appears on the  
screen. The System Profile page shows you the system information registered when the  
system was activated.  
On the [System Profile] page, you can find the [Edit Profile] button at the end  
of the page. Select the [Edit Profile] button. The button will be changed to  
[SAVE] button.  
1
After selecting [Edit Profile] button, every fields on this page can be editable.  
Select a field you want to change information and input a new value in the field.  
2
When you finish editing information select the [SAVE] button to confirm profile  
3
editing.  
NOTE  
Information of [PV Info] section can not be edited in the EnerVu web monitoring system.  
Those can only be edited in the LCD touch panel of the system. When you change the  
PV information in the LCD panel of the system, information on [PV Info] section will  
automatically be changed.  
System Page  
21  
Forecast the energy generation  
The EnerVu web monitoring system provide you the energy forecast function. Select  
[Forecast] in the [System] tab, [Forecast] page appears on the screen.  
EnerVu system will automatically show you the expected generation this year by graph  
and table.  
There are several graph options below the graph. Select an option to toggle display on the  
graph.  
System Page  
22  
Analysis Tab  
Making a statistical graph  
When you select the [Analysis] tab, [Energy View] page appears on the screen. The page  
shows you graph of statistical data for energy state of your system  
You can make a daily, monthly or an yearly graph of statistical data for energy state.  
Select a tab on the left side of the screen.  
1
Energy View  
PV Graph  
Makes an overall graph of statistical data.  
Makes a graph of statistical data on PV. (Generation and Grid  
feed-in)  
ESS Graph  
Load Graph  
Makes a graph of statistical data on ESS (Charging,  
Discharging and SOC)  
Makes a graph of statistical data on household load.  
(Consumption and Purchase)  
Select a duration option among [Day], [Month], [Year] or [Total].  
2
3
Select a date, month or year to make a statistical graph. After the selection, the  
graph will be displayed in a short time.  
System Page  
23  
There are several options at the bottom of a graph, click each option to show or  
hide the statistical information on the graph.  
4
Available options are differ depending on the graph. Refer to table described  
below for more information of graph options.  
Tab  
Graph  
Options  
Description  
Direct  
Amount of directly used energy  
Consumption from PV.  
Discharging  
Amount of energy that used  
from the battery.  
CONSUMPTION  
Purchased  
electricity  
Purchased energy through the  
power grid.  
Energy  
View  
Direct  
Amount of directly used energy  
Consumption from PV.  
Charging  
Amount of energy that charged  
to the battery.  
GENERATION  
Grid feed-in  
Amount of sold energy through  
the power grid.  
System Page  
24  
Tab  
Graph  
Options  
Generation  
Grid feed-in  
Description  
Amount of generated energy from PV.  
PV  
Graph  
Energy  
Amount of sold energy through the  
power grid.  
Charging  
Discharging  
SOC  
Amount of energy that charged to the  
battery.  
ESS  
Graph  
Energy  
Energy  
Amount of used energy from the  
battery.  
State of charge  
Consumption Amount of used energy from ESS  
system.  
Load  
Graph  
Purchase  
Amount of purchased energy from the  
power grid.  
Select [ ] to print a graph or download as an image file.  
5
System Page  
25  
Report Tab  
Making a statistical report  
You can make a monthly or an yearly report of statistical data for energy on your system.  
Select a report option among [PV Report], [ESS Report], [Load Report],  
[Balance Report] or [Total Report].  
1
Select a reporting period option between [Yearly report] or [Monthly report].  
2
Select desired month or year to display a report.  
3
4
Select  
Select  
to download the statistical data as an Excel file.  
to print the statistical data.  
System Page  
26  
Event Tab  
Checking the system event  
When you select the [Event] tab, the [Event] page appears on the screen. The page shows  
a list of issues occurred such as system fault, warning.  
Select a period option among [Current issues], [Past 7 days] and [Custom  
Range].  
1
When you select the [Custom Range], select the start date and the end date.  
Select the [Type] option among [All], [Fault] and [Warning].  
2
The event list will be filtered by selected type option.  
Select desired month or year to display a report.  
3
4
Select  
Select  
to download the statistical data as an Excel file.  
to print the statistical data.  
System Page  
27  
User View Tab  
When you select the [User View] tab, the owner version of EnerVu web monitoring  
system is displayed in a new browser.  
Activation Page  
28  
Activation Page  
This page is intended to activate a new system to my account. Refer to page 29 for  
more information of system activation.  
When you select the [In Process] tab in the System page, a list of system registrations  
that are in process. Select a system on the list to continue system activation.  
 
Activation Page  
29  
Activating a new system  
In order to monitor and manage a new system, the system should be activated in EnerVu  
web monitoring system by installer.  
On your browser, visit LG EnerVu  
1
Select [Installer]. The [Installer Sign  
In] page appears.  
And then input the installer’s e-mail  
address and the password and  
select [Installer Sign In].  
2
If the installer does not have an  
account, select [Sign Up] and make  
a new installer account.  
Select [Activation] tab. The [Add a New System] screen appears.  
3
 
Activation Page  
30  
Fill every information in the [System Info] field and select [Save] to save the  
information.  
4
In the [ESS Info] field, fill the product registration number and select [Check].  
The ESS information will automatically be filled.  
5
6
Select [Save] to go to the next step.  
Fill the every information In the [Owner] field and select [Save] to save the  
information.  
And Select [Activation] at the bottom of the page to finish the activation  
process.  
Activation Page  
31  
Account Page  
The [Account] page shows you the account information. On the [My Account] tab, you  
can modify your account detail, reset password or secession your account.  
On the [Company Information] tab, you can check and modify your company information.  
On the [User] tab, you can check all the installers in your company. You can also add a new  
installer if you are a administrator.  
If your role is not an administrator, you can only check the installers belonging to your  
branch office and you can not add a new installer.  
My Account Tab  
Modifying your account detail  
Select the [Account] on the main page. [My Account] page appears on the  
screen.  
1
Change your information in the [Account Detail] section and then select  
2
[Modify] to confirm changes.  
Account Page  
32  
Changing your password  
Select the [Account] on the main page. [My Account] page appears on the  
screen.  
1
2
Select [Reset Password]. [Reset Password] page appears on the screen.  
Fill [Current password], [Enter new password] and [Confirm new password]  
fields and then select [Modify] to change your password.  
3
Deleting your account  
Select the [Account] on the main page. [My Account] page appears on the  
screen.  
1
2
Select [Secession]. A pop-up message appears on the screen.  
Select [Yes] to confirm account secession.  
Account Page  
33  
Setting the notification preference  
Select the [Account] on the main page. [My Account] page appears on the  
screen.  
1
2
In the [Notification Preference] section, there are several options for notifying  
events and reports to an owner.  
Send me Transfer notification :  
Send me a mail when an owner transfer the system to the other owner.  
y
y
y
Send me monthly system performance summaries :  
Send me a monthly mail of system performance summaries.  
Alert email preference :  
You can select a notification option when there is a warning or a fault on the  
system.  
Select [Modify] to confirm changes of [Notification Preference] settings.  
3
Account Page  
34  
Company Information Tab  
The installation company can have several branch offices and each branch office may have  
several installers.  
On the [Company Information] tab, you can check or modify your company information.  
And also you can add a new branch office in your company. If your role is not an  
administrator, modifying your company information and adding a new branch office are  
unavailable.  
Modifying company information  
Select the [Company Information] tab on the [Account] page.  
1
Change the company information in each field. You can also register or change  
company logo in [Logo url] field.  
2
Select [Modify] button to confirm changes.  
3
Account Page  
35  
Adding a branch office  
In the [Office] section, you can check the every branch office and add more branch office.  
Select the [Company Information] tab on the [Account] page.  
1
In the [Office] section, select [Add Branch Office] button to open a new  
2
company information input page.  
Fill the company information in each field. You can also register company logo in  
[Logo url] field.  
3
Select [Submit] button to register a new branch office.  
4
Account Page  
36  
Users Tab  
You can check all the installers in your company. And also you can add a new installer  
if your role is administrator. If your role is not an administrator, you can only check the  
installers belonging to your branch office and you can not add a new installer.  
Adding a new installer  
Select the [Users] tab on the [Account] page.  
1
Select [Add New User] button to open a new user input page.  
2
Fill the user information in each field.  
3
Select [AddUser] button to register a new installer.  
4

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