LG 55VH7B 02 User Manual

OWNER’S MANUAL  
LG Digital  
Signage  
(MONITOR SIGNAGE)  
Please read this manual carefully before operating your set and retain it  
for future reference.  
55VH7B  
55VM5B  
3
This may cause injury and/or damage to the product.  
Safety precautions  
Please read these safety precautions carefully before using the  
product.  
When connecting it to a game device, keep a distance of four times  
the diagonal measurement of the screen from the device.  
If the product falls because of the short cable, this may cause injury  
and/or damage to the product.  
Leaving a fixed image on the screen for a long time may cause  
damage to the screen and cause image burn-in. To use the product  
for a long period of time, use a screen saver on the PC or utilize  
the residual image prevention function on the product, and when  
the product is not used, turn off the power. Burn-in and related  
problems are not covered by the warranty on this product.  
Do NOT install this product on a wall where there is high risk of  
exposure to oil fumes or mist.  
WARNING  
If you ignore the warning message, you may be seriously injured  
or there is a possibility of accident or death.  
CAUTION  
If you ignore the caution message, you may be slightly injured or  
the product may be damaged.  
This may damage product and cause it to fail.  
CAUTION  
WARNING  
Indoor Use Only.  
Make sure the product ventilation holes are not blocked. Install  
the product in a suitably wide place (more than 100 mm from  
the wall)  
If you install the product too close to the wall, it may be deformed or  
fire can break out due to internal heat.  
Do not block the ventilation hole of the product by a tablecloth  
or curtain.  
The product can be deformed or fire can break out due to overheating  
inside the product.  
Install the product on a flat and stable place that has no risk of  
dropping the product.  
If the product is dropped, you may be injured or the product may  
be broken.  
Install the product where no EMI occurs.  
Keep the product away from direct sunlight.  
Precautions In Installing the  
Product  
WARNING  
Keep away from heat sources like electrical heaters.  
Electrical shock, fire, malfunction, or deformation may occur.  
Keep the packing anti-moisture material or vinyl packing out of  
the reach of children.  
Anti-moisture material is harmful if swallowed. If swallowed by  
mistake, force the patient to vomit and visit the nearest hospital.  
Additionally, vinyl packing can cause suffocation. Keep it out of the  
The product can be damaged.  
If you install the product in a place that does not meet the  
recommended conditions, this may cause serious damage to the  
product’s picture quality, life cycle, and appearance. Please check  
with LG or a qualified installer before installing. This caution  
applies to a place where there is an abundance of fine dust or oil  
mist, chemical substances are used, the temperature is very high  
or low, the humidity is very high, or the product is likely to remain  
turned on for a long period of time (airport and train station).  
failure to do so will invalidate the warranty.  
Do not install the product in an area with poor ventilation (e.g.on  
a bookshelf, in a closet) or outside and avoid placing on cushions  
or carpets.  
In addition, do not install it where there are heating objects such  
as lighting equipment.  
reach of children.  
Do not put heavy objects on the product or sit upon it.  
If the product collapses or is dropped, you may be injured. Children  
must pay particular attention.  
Do not leave the power or signal cable unattended on the  
pathway.  
The passerby can trip or fall, which can cause electrical shock, fire,  
product breakdown, or injury.  
Install the product in a neat and dry place.  
Dust or moisture can cause electrical shock, fire or product damage.  
If you can smell smoke or other odors or hear a strange sound  
unplug the power cord and contact the service center.  
If you continue to use without taking proper measures, electrical  
shock or fire can occur.  
If you dropped the product or the case is broken, turn off the  
product and unplug the power cord.  
If you continue to use without taking proper measures, electrical  
shock or fire can occur. Contact the service center.  
Do not drop an object on or apply impact to the product. Do not  
throw any toys or objects on the product screen.  
It can cause injury to human, problem to product and damage the  
display.  
Do not let the product fall or drop when connecting it with an  
external device.  
4
As long as this unit is connected to the AC wall outlet, it is not  
disconnected from the AC power source even if the unit is turned  
off.  
Precautions to the AC Adapter  
and Electrical Power  
CAUTION  
WARNING  
Be sure to keep the outlet, AC adapter, and pins of the power plug  
If water or any foreign substance goes inside the product (TV,  
monitor, power cord, or AC adapter), disconnect the power cord  
immediately and contact the service center.  
clean from dust and etc.  
This may cause a fire.  
Do not unplug the power cord while the product is in use.  
Otherwise, this may cause a fire or electric shock due to damage to  
the product.  
Electrical shock can damage the product.  
Use only the power cord supplied with the unit. If you use another  
power cord, make sure that it is certified by the applicable national  
standards when not provided by the supplier. If the power cable is  
faulty in any way, please contact the manufacturer or the nearest  
Do not touch the power plug or AC adapter with wet hands. If the  
pins of the plug are wet or dusty, wipe and dry them before use.  
Otherwise, this may cause a fire or electric shock.  
Make sure to completely insert the power cord into the AC adapter.  
If loosely connected, the poor connection may cause a fire or electric  
shock.  
authorized repair service provider for a replacement.  
Be sure to use power cords and AC adapters provided or approved  
by LG Electronics, Inc.  
The use of non-approved products may cause a fire or electric shock.  
When unplugging the power cord, always pull it by the plug. Do  
not bend the power cord with excessive force.  
The power line can be damaged, which may cause electric shock  
or fire.  
Be careful not to step or place heavy objects (electronic appliances,  
clothing, etc.) on the power cord or AC adapter. Be careful not to  
damage the power cord or AC adapter with sharp objects.  
Damaged power cords may cause a fire or electric shock.  
Never disassemble, repair or modify the power cord or AC adapter.  
This may cause a fire or electric shock.  
Make sure to connect the power cable to the grounded current.  
You may be electrocuted or injured.  
Use the rated voltage only.  
The product can be damaged, or you may be electrocuted.  
In the presence of thunder and lightning, never touch the power  
cord and signal cable because it can be very dangerous.  
It can cause electric shock.  
Do not connect several extension cords, electrical appliances,  
or electrical heaters to a single outlet. Use a power strip with a  
grounding terminal designed for exclusive use with the computer.  
A fire can break out due to overheating.  
Do not touch the power plug with wet hands. Additionally, if  
the cord pin is wet or covered with dust, dry the power plug  
completely or wipe dust off.  
You may be electrocuted due to excess moisture.  
If you don't intend to use the product for a long time, unplug the  
power cable from the product.  
Covering dust can cause a fire, or insulation deterioration can cause  
electric leakage, electric shock or fire.  
Fix the power cable completely.  
If the power cable is not fixed completely, a fire can break out.  
Do not insert a conductor (like a metal chopstick) into one end  
of the power cable while the other end is connected to the input  
terminal on the wall. Additionally, do not touch the power cable  
right after plugging into the wall input terminal.  
You may be electrocuted.  
The appliance coupler is used as the disconnect device.  
Please make sure the device is installed near the wall outlet to  
which it is connected and that the outlet is easily accessible.  
5
Do not press strongly upon the panel with a hand or sharp object  
such as nail, pencil, or pen, or make a scratch on it.  
Keep the proper distance from the product.  
Your vision may be impaired if you look at the product too closely.  
Set the appropriate resolution and clock by referring to the User’s  
Guide.  
Precautions In Moving the  
Product  
WARNING  
Make sure to turn off the product.  
Your vision can be impaired.  
You may be electrocuted or the product can be damaged.  
Make sure to remove all cables before moving the product.  
Use authorized detergent only when cleaning the product. (Do not  
use benzene, thinner, or alcohol.)  
You may be electrocuted or the product can be damaged.  
Make sure the panel faces forward and hold it with both hands to  
move. If you drop the product, the damaged product can cause  
electric shock or fire. Contact an authorized the service center for  
repair.  
Make sure the product is turned off, unplugged, and all cables  
have been removed. It may take 2 or more people to carry larger  
apparatus. Do not press against or put stress on the front panel of  
the apparatus.  
Product can be deformed.  
Do not expose to dripping or splashing and do not place objects  
filled with liquids, such as vases, cups, etc. on or over the  
apparatus (e.g. on shelves above the unit).  
Batteries should not be exposed to excessive heat. For example,  
keep away from direct sunlight, open fireplace, and electric  
heaters.  
Do NOT place non-rechargeable batteries in charging device.  
Using headsets (earphones) for a long time or listening loudly can  
cause damage to your hearing.  
Spray water onto a soft cloth 2 to 4 times, and use it to clean the  
front frame; wipe in one direction only. Too much moisture may  
cause staining.  
CAUTION  
Do not shock the product when moving it.  
You may be electrocuted or the product can be damaged.  
Do not dispose the product-packing box. Use it when you move.  
Precautions In Using the  
Product  
WARNING  
Do not use products using high voltage around the Monitor.  
(e.g., a bug zapper)  
Do not disassemble, repair or modify the product at your own  
discretion.  
Monitor may have malfunction as its electrical shock.  
Fire or electric shock accident can occur.  
Contact the service center for check, calibration or repair.  
When the display is to be left unattended for an extended period  
of time, unplug it from the wall outlet.  
Keep the product away from water.  
Fire or electric shock accident can occur.  
Do not shock or scratch the front and sides of the screen with  
metallic objects.  
Mounting on a Wall  
Do NOT install this product by yourself as you may injure yourself  
or cause damage to product. Please contact service personnel  
authorised by manufacturer.  
Otherwise, it may cause damage to the screen.  
Avoid high temperatures and humidity.  
CAUTION  
Do not put or store inflammable substances near the product.  
There is a danger of explosion or fire due to careless handling of the  
inflammable substances.  
When cleaning the product, unplug the power cord and scrub  
gently with a soft cloth to prevent scratching. Do not clean with a  
wet cloth or spray water or other liquids directly onto the product.  
An electric shock may occur. (Do not use chemicals such as  
benzene, paint thinners, or alcohol)  
Take a rest from time to time to protect your vision.  
Keep the product clean at all times.  
Take a comfortable and natural position when working with a  
product to relax the muscles.  
Take a regular break when working with a product for a long time.  
6
LICENSES  
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com.  
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI  
Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United  
States and other countries.  
This DivX Certified® device has passed rigorous testing to ensure it plays DivX®  
video.  
To play purchased DivX movies, first register your device at vod.divx.com. Find your  
registration code in the DivX VOD section of your device setup menu.  
DivX Certified® to play DivX® video up to HD 1080p,including premium content.  
DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are  
used under license.  
Covered by DivX Patents 7,295,673; 7,515,710; RE45,052; and others available at  
Manufactured under license from Dolby Laboratories. Dolby and the double-D  
symbol are trademarks of Dolby Laboratories.  
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS  
Licensing Limited. DTS, DTS-HD, the Symbol, & DTS or DTS-HD and the Symbol  
together are registered trademarks of DTS, Inc. © DTS, Inc. All Rights Reserved.  
7
ASSEMBLY AND PREPARATION  
CAUTION  
Always use genuine components to ensure safety and product performance.  
The product warranty will not cover damage or injury caused by the use of counterfeit components.  
NOTE  
The accessories provided with your product may vary depending on the model or region.  
Product specifications or contents in this manual may be changed without prior notice due to upgrade of  
product functions.  
SuperSign Software & Manual  
- Downloading from the LG Electronics website.  
- Visit the LG Electronics website (www.lgecommercial.com/supersign) and download the latest software for  
your model.  
Product damage from moving or changing the installation location is not covered by warranty.  
The warranty will not cover any damage caused by using the product in an excessively dusty environment.  
Optional Accessories  
Without prior notice, optional accessories are subject to change to improve the performance of the product,  
and new accessories may be added. The illustrations in this manual may differ from the actual product and  
accessories.  
AN-WF500  
Wi-Fi Dongle kit  
8
Connecting  
Cable  
KT-OPSA  
Screws  
Card  
(Easy Setup Guide)  
Power Cord  
OPS kit  
NOTE  
Optional accessories are available for some models. If necessary, please purchase them separately.  
9
Parts and Buttons  
To Install in a Portrait Layout  
The image may be different according to the model.  
When installing in a Portrait Layout, rotate the  
monitor clockwise 90 degrees (when facing the  
screen).  
Remove brackets before  
Installation  
Make sure that the protection pads are removed  
from each corner before installing the product.  
Buttons  
INPUT: Changes the input source.  
MENU: Accesses the main menus, or saves  
your input and exits the menus.  
UP/DOWN: Adjust the up and down.  
L/R: Moves left and right.  
AUTO/SET: Displays the current signal and  
mode.  
y
y
y
y
y
/I: Turns the power on or off.  
y
NOTE  
Keep the removed protection pads and use  
them when moving the product later.  
10  
STORAGE METHOD FOR PANEL PROTECTION  
Correct Method  
Incorrect Method  
Panel  
Panel  
If the product needs to be set upright, hold both  
sides of the product, and tilt backward carefully for.  
Do not let the panel to touch the floor.  
If the product is tilted onto the bezel, the bottom  
of the panel may be damaged.  
Panel  
Cushion  
Panel  
When laying down the product, lay a cushion on  
a flat floor. Put the product on it with the panel of  
the product facing down.  
Panel  
If the product is tilted onto the edge of the panel,  
the panel may be damaged.  
If there is not a cushion available, ensure the floor  
is clean and then lay the product down carefully  
with the panel facing either upward or downward.  
At this time, be careful for objects not to fall on the  
panel.  
11  
Installing on a Wall  
To install the Monitor on a wall (optional), use the  
VESA screws provided as accessories to fasten it.  
CAUTION  
Disconnect the power cord before moving or  
installing the monitor to avoid risk of electric  
shock.  
100 mm  
200 mm  
If you install the monitor on a ceiling or slanted  
wall, it may fall and result in injury. Use an  
authorized LG wall mount and contact your local  
dealer or qualified personnel to assist with the  
installation.  
100 mm  
100 mm  
Do not over tighten the screws as this may  
damage the monitor and void your warranty.  
Use only screws and wall mounting brackets  
that meet the VESA standard. Any damage or  
injuries caused by misuse or use of improper  
accessories are not covered by the warranty.  
To prevent injury, this apparatus must be  
securely attached to the wall in accordance with  
the installation instructions. (This pertains only  
to Australia and New Zealand.)  
100 mm  
Install the monitor at least 100 mm away from the  
wall and leave about 200 mm of space at each side  
of the monitor to ensure sufficient ventilation.  
Use the wall mount plate and screws that comply  
with the VESA standard.  
NOTE  
Do not install the product in a place with no  
ventilation (e.g., on a bookshelf or in a closet)  
or on a carpet or cushion. If there is no other  
option but to mount the product on the wall,  
make sure that sufficient ventilation is provided  
before installation.  
- Failure to do so may result in a fire due to the  
increase in the internal temperature.  
The illustration shows a general example of  
installation and may look different from the  
actual product.  
12  
1
Insert and tighten the eyebolts, or brackets and  
bolts on the back of the monitor.  
Securing the monitor to a wall (optional)  
(Procedure may differ depending on the model.)  
- If there are already bolts inserted in the  
eyeboltsposition, remove the other bolts first.  
2
3
Mount the wall brackets with the bolts to the  
wall. Match the location of the wall bracket and  
the eyebolts on the rear of the monitor.  
Connect the eyebolts and wall brackets tightly  
with a sturdy cord.  
Make sure the securing cord is horizontal with  
the flat surface.  
WARNING  
If the monitor is not positioned in a sufficiently stable location, there is a danger that it will fall. Many injuries,  
particularly to children, can be avoided by taking simple precautions such as:  
» Only using furniture that can safely support the monitor.  
» Ensuring the monitor is not overhanging the edge of the supporting furniture.  
» Not placing the monitor on tall furniture (for example, cupboards or bookcases) without anchoring both  
the furniture and the monitor to a suitable support.  
» Not placing cloth or other materials between the monitor and supporting furniture.  
» Educating children about the dangers of climbing on furniture to reach the monitor or its controls.  
CAUTION  
Make sure that children do not climb on or hang from the monitor.  
NOTE  
Use a platform or cabinet that is large and strong enough to support the monitor securely.  
Brackets, bolts, and cords are sold separately. You can obtain additional accessories from your local retail  
store.  
The illustration shows a general example of installation and may look different from the actual product.  
13  
EXTERNAL EQUIPMENT SETUP  
IR RECEIVER  
This allows a remote control sensor to be placed in a custom location. Then that display can control other  
displays via an RS-232C cable.  
Tiling Displays  
How to Mount the Set  
Example of 2 x 2 Tiling  
Using the screws for attaching the VESA wall mount, mount the set to the wall mount plate or the wall.  
Screws for attaching the  
VESA wall mount (M6)  
600  
14  
How to Join Sets  
1
Join other sets using screws for fixing the VESA wall mount in the same way as above.  
Set 4 joined to the rest of the sets  
(2 x 2 tiling)  
2
After joining the sets, use the tiling guide to adjust the gap between the sets.  
(M4 x L6)  
3
Now the 2 x 2 tiling is complete.  
You can tile in various combinations, such as 3 x 3.  
NOTE  
The load applied to each set should be supported by the wall mount plate or the wall using a VESA wall  
mount (600 x 400).  
The load applied to each set should be supported by the wall mount plate using a VESA wall mount. (Each  
set must be firmly mounted to the wall mount plate or the wall.)  
You may mount the set without using the tiling guide; this does not affect the performance of the device.  
The screws are enclosed with the other components in the box, including the tiling guides.  
15  
REMOTE CONTROL  
The descriptions in this manual are based on the buttons on the remote control. Please read this manual  
carefully to use the monitor correctly.  
To install batteries, open the battery cover, place batteries (1.5 V AAA) matching and terminals to the  
labels inside the compartment, and close the battery cover.  
To remove the batteries, perform the installation actions in reverse. The illustrations may differ from the actual  
accessories.  
CAUTION  
Do not mix old and new batteries, as this may  
damage the remote control.  
Be sure to point the remote control toward the  
remote control sensor on the monitor.  
(POWER) Turns the monitor on or off.  
MONITOR ON Turns the monitor on.  
MONITOR OFF Turns the monitor off.  
ENERGY SAVING Adjusts the brightness of the picture to reduce energy  
consumption.  
INPUT Selects the input mode.  
3D Used for viewing 3D videos. (This model does not support this.)  
1/a/A Toggles between numerical and alphabetical.  
(Depending upon the model, this feature may not be supported.)  
Number and Alphabet buttons  
Enters numerical or alphabetical characters depending upon the setting.  
(Depending upon the model, this feature may not be supported.)  
CLEAR Deletes the entered numerical or alphabetical character.  
(Depending upon the model, this feature may not be supported.)  
Volume Up/Down Button Adjusts the volume.  
ARC Selects the Aspect Ratio mode.  
AUTO Automatically adjusts picture position and minimizes image  
instability (available for RGB input only). (Depending upon the  
model, this feature may not be supported.)  
MUTE Mutes all sounds.  
BRIGHTNESS Adjusts the brightness of the display. PAGE function is not  
supported in this model. (Depending upon the model, this  
feature may not be supported.)  
16  
PSM Selects the Picture Mode.  
HOME Activates the Launcher.  
W.BAL Enters the White Balance menu.  
SETTINGS Accesses the main menus or saves your input and exit menus.  
S.MENU SuperSign menu key (Depending upon the model, this feature  
may not be supported.)  
Navigation Buttons Scrolls through menus or options.  
OK Selects menus or options and confirms your input.  
BACK Allows you to move back one step in the user interaction function.  
EXIT Quit all OSD tasks and applications.  
Allows you to control various multimedia devices to enjoy  
multimedia simply by using the remote control through  
the SimpLink menu. (Depending upon the model, this  
feature may not be supported.)  
TILE Selects the TILE Mode.  
PICTURE ID ON/OFF When the Picture ID number matches the Set ID  
number, you can control whichever monitor you  
want in multi-display format.  
USB Menu Control Buttons Controls media playback.  
17  
MAKING CONNECTIONS  
You can connect various external devices to your monitor. Change the input mode and select the external  
device you want to connect.  
For more information about external device connections, see the user manual provided with each device.  
Connecting to a PC  
Some of the cables are not provided.  
This monitor supports the Plug and Play* feature.  
* Plug and Play: a feature that enables a PC to recognize devices attached by the user without device  
configuration or user intervention when powering up.  
External Device Connection  
Connect a HD receiver, DVD, or VCR player to the monitor and select an appropriate input mode.  
Some of the cables are not provided. For the best picture and sound quality, connecting external devices to  
your monitor using HDMI cables is recommended.  
Using the Input List  
y
RGB, HDMI, DVI-D, DISPLAYPORT, OPS, COMPONENT, AV  
18  
NOTE  
For the best image quality, using the monitor with HDMI connection is recommended.  
To comply with the standard specifications of the product, use a shielded interface cable with a ferrite core,  
such as a DVI-D cable.  
If you turn the monitor on when the set is cold, the screen may flicker. This is normal.  
Sometimes red, green, or blue spots may appear on the screen. This is normal.  
Use a High Speed HDMI®/TM cable.  
Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may  
not display or a connection error may occur.  
Recommended HDMI Cable Types  
- High-Speed HDMI®/TM Cable  
- High-Speed HDMI®/TM Cable with Ethernet  
If you cannot hear any sound in HDMI mode please check your PC settings. Some PCs require you to  
manually change the default audio output to HDMI.  
If you want to use HDMI-PC mode, you must set your PC/DTV to PC mode.  
You may experience compatibility issues if you use HDMI-PC mode.  
Make sure the power cable is disconnected.  
If you connect a gaming device to the monitor, use the cable provided with the gaming device.  
High Speed HDMI®/TM cables transmit a HD signal up to 1080p and higher.  
Use the standard Macintosh adapter since an incompatible adapter is available in the market. (Different  
signaling system)  
Apple computers may require an adapter to connect to this monitor. Call or visit their web site for more  
information.  
When connecting to the component port using the shared interface, the port must match up to the input  
source. Otherwise, noise may occur.  
When connecting an external audio device, use a device with audio amplifier.  
CAUTION  
Connect the signal input cable and tighten it by turning the screws clockwise.  
Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on  
the screen.  
Avoid displaying static images on the screen for a long period of time to prevent image burn. Use a  
screensaver if possible.  
A wireless communication device near your monitor can affect the image.  
19  
Daisy Chain Monitors  
To use different products connected to each other, connect one end of the signal input cable (DP Cable) to the  
DP Out connector of Monitor 1 and connect the other end to the DP In connector of the other product.  
Monitor 1  
Monitor 2  
Monitor 3  
Monitor 4  
NOTE  
If the signal cable between the product and your PC is too long, make sure to use the Booster or optical  
cable.  
Daisy chaining the video output may be limited depending on the performance of the input device that  
supports HDCP.  
20  
TROUBLESHOOTING  
No image is displayed.  
Problem  
Action  
Is the product power cord connected?  
y Check if the power cord is correctly plugged into the power  
outlet.  
Does the “Invalid Formatmessage  
appear?  
y The signal from the PC (graphics card) is out of the vertical or  
horizontal frequency range of the product. Adjust the frequency  
range by referring to the Specifications in this manual.  
Does the “No Signalmessage appear?  
y The signal cable between PC and product is not connected.  
Check the signal cable.  
y Press the INPUT menu in the remote Control to check the input  
signal.  
The Unknown Product message appears when the product is connected.  
Problem  
Action  
Did you install the driver?  
y Check if the Plug and Play function is supported by referring to  
the graphics card user manual.  
The screen image looks abnormal.  
Problem  
Action  
Is the screen position wrong?  
y Check if the graphics card resolution and frequency are  
supported by the product. If the frequency is out of range, set to  
the recommended resolution in the Control Panel Display Setting  
menu.  
The screen is displayed abnormally.  
y The proper input signal is not connected to the signal port.  
Connect the signal cable that matches with the source input  
signal.  
After-image appears on the product.  
Problem  
Action  
After-image appears when the  
product is turned off.  
y If you use a fixed image for a long time, the pixels may be  
damaged. Use the screen-saver function.  
y When a dark image is displayed on the screen after an image  
with high contrast (black and white or gray), this may cause  
image sticking. This is normal for LCD screen products.  
21  
The audio function does not work.  
Problem  
Action  
No sound?  
y See if the audio cable is connected properly.  
y Adjust the volume of the external device.  
y See if the sound is set properly.  
Sound is too dull.  
Sound is too low.  
y Select the appropriate equalizing sound of the external device.  
y Adjust the volume of the external device.  
Screen color is abnormal.  
Problem  
Action  
Screen has poor color resolution (16  
colors).  
y Set the number of colors to more than 24 bits (true color). Select  
Control Panel - Display - Settings - Color Table menu in Windows.  
Screen color is unstable or  
mono-colored.  
y Check the connection status of the signal cable. Or, re-insert the  
PC graphics card.  
Do black spots appear on the screen?  
y Several pixels (red, green, white, or black color) may appear  
on the screen, which can be attributable to the unique  
characteristics of the LCD panel. This is not a malfunction of the  
LCD.  
The operation does not work normally.  
Problem  
Action  
The power suddenly turned off.  
y Is the Timer set?  
y Check the power control settings. Power interrupted.  
NOTE  
The software-related contents may be changed without prior notice due to upgrade of the product  
functions.  
22  
CAUTION  
Image sticking does not occur when using constantly changing images but may occur when using a fixed  
image for an extended period of time. Therefore, it is recommended that you use the instructions below  
to decrease the likelihood of image sticking occurring when using a fixed image. It is recommended that  
you change the screen at least once every 12 hours at the very minimum; if done more frequently, the  
prevention of image sticking is more effective.  
Recommended operating conditions  
Change the background and the character  
colors using the same time interval.  
1
Change the image using the same time  
interval.  
2
ID: UPM 123  
PW: ****  
ID: UPM 123  
PW: ****  
When changing colors, using complementary  
colors helps to prevent image sticking.  
Make sure that the characters or images before  
changing the image remain in the same location  
after changing the image.  
What is image sticking?  
Glass  
BM  
BM  
BM  
When the LCD panel displays a static image for an  
extended period of time, it can cause a voltage  
difference between the electrodes that operate  
the liquid crystals. When the voltage difference  
between the electrodes builds up over time, liquid  
crystals have a tendency to remain aligned in  
one direction. During this process, a previously  
displayed image remains visible. This phenomenon  
is referred to as image sticking.  
CF  
CF  
CF  
CF  
OC  
PI  
LC  
PI  
TFT Layers  
Glass  
ITO or MoTi Pixel Layer  
23  
PRODUCT SPECIFICATIONS  
The product specifications below may be changed without prior notice due to upgrade of product functions.  
refers to alternating current (AC), and “ refers to direct current (DC).  
LCD screen  
Video signal  
Screen type  
Thin Film Transistor (TFT)  
Liquid Crystal Display (LCD) Screen  
HDMI, DISPLAYPORT: 3840 x 2160 @ 30 Hz  
RGB, DVI-D, OPS: 1920 x 1080 @ 60 Hz  
Maximum resolution  
- This may not be supported on some OS or graphic card  
types.  
Recommended  
resolution  
1920 x 1080 @ 60 Hz  
- This may not be supported on some OS or graphic card  
types.  
Horizontal frequency  
Vertical frequency  
RGB : 30 kHz to 83 kHz  
HDMI/OPS/DVI-D/DISPLAYPORT : 30 kHz to 83 kHz  
RGB : 50 Hz to 75 Hz  
HDMI/OPS/DVI-D/DISPLAYPORT : 56 Hz to 60 Hz  
3840 x 2160 24p, 25p, 30p.  
Synchronization  
Separate Sync, Digital  
Input/ Output ports  
Embedded battery  
IR IN, RS-232C IN/OUT, HDMI IN, DVI-D IN, DP IN/OUT,  
USB 2.0 IN, USB3.0 IN, RGB/COMPONENT/AV IN,  
AUDIO IN/OUT, LAN IN/OUT  
Applied  
Environmental  
Conditions  
Operating Temperature 0 °C to 40 °C  
Operating Humidity  
Storage Temperature  
Storage Humidity  
10 % to 80 %  
-20 °C to 60 °C  
5 % to 95 %  
24  
55VH7B  
LCD screen  
Pixel Pitch  
0.630 mm (H) x 0.630 mm (V)  
AC 100-240 V~ 50/60 Hz 2.7 A  
On Mode: 220 W (Typ.)  
Power  
Rated Voltage  
Power Consumption  
Sleep Mode (DISPLAYPORT): ≤ 0.7 W  
Sleep Mode (HDMI, DVI-D, RGB): ≤ 1 W  
Off Mode: ≤ 0.5 W  
Dimensions (Width x  
Height x Depth) /  
1211.4 mm x 682.2 mm x 86.5 mm / 18.6 kg  
Weight  
55VM5B  
LCD screen  
Power  
Pixel Pitch  
0.630 mm (H) x 0.630 mm (V)  
Rated Voltage  
Power Consumption  
AC 100-240 V~ 50/60 Hz 2.7 A  
On Mode: 160 W (Typ.)  
Sleep Mode (DISPLAYPORT): ≤ 0.7 W  
Sleep Mode (HDMI, DVI-D, RGB): ≤ 1 W  
Off Mode: ≤ 0.5 W  
Dimensions (Width x  
Height x Depth) /  
1211.4 mm x 682.2 mm x 86.5 mm / 18.6 kg  
Weight  
25  
DVI-D (PC) Support Mode  
RGB (PC) Support mode  
Horizontal  
Resolution  
Vertical  
frequency (Hz)  
Horizontal  
Resolution  
Vertical  
frequency (kHz)  
frequency (kHz) frequency (Hz)  
640 x 480  
31.469  
37.879  
48.363  
53.783  
45  
59.94  
60.317  
60  
640 x 480  
31.469  
37.5  
59.94  
75  
800 x 600  
640 x 480  
1024 x 768  
1152 x 864  
1280 x 720  
1366 x 768  
1280 x 1024  
1600 x 900  
1680 x 1050  
1920 x 1080  
720 x 400  
31.468  
37.879  
46.875  
49.725  
48.363  
60.023  
53.783  
45  
70.8  
59.959  
60  
800 x 600  
60.317  
75  
800 x 600  
47.712  
63.981  
60  
59.79  
60.02  
60  
832 x 624  
74.55  
60  
1024 x 768  
1024 x 768  
1152 x 864  
1280 x 720  
1280 x 1024  
1280 x 1024  
1360 x 768  
1600 x 900  
1680 x 1050  
1920 x 1080  
75.029  
59.959  
60  
65.29  
67.5  
59.954  
60  
63.981  
79.98  
47.712  
60  
60.02  
75.02  
60.015  
60  
OPS (PC) Support Mode  
Horizontal  
Resolution  
Vertical  
frequency (Hz)  
65.290  
67.5  
59.954  
60  
frequency (kHz)  
640 x 480  
31,469  
59,94  
60,317  
60  
800 x 600  
37,879  
48,363  
53,783  
45  
1024 x 768  
1152 x 864  
1280 x 720  
1280 X 800  
1366 x 768  
1280 x 1024  
1600 x 900  
1680 x 1050  
1920 x 1080  
59,959  
60  
HDMI / DISPLAYPORT (PC) Support Mode  
49,702  
47,712  
63,981  
60  
59,81  
59,79  
60,02  
60  
Horizontal  
frequency (kHz) frequency (Hz)  
Vertical  
Resolution  
640 x 480  
31.469  
37.879  
48.363  
53.783  
45  
59.94  
60.317  
60  
800 x 600  
1024 x 768  
1152 x 864  
1280 x 720  
1280 X 800  
1366 x 768  
1280 x 1024  
1600 x 900  
1680 x 1050  
1920 x 1080  
1920 x 1200  
3840 x 2160  
65,29  
67,5  
59,954  
60  
59.959  
60  
49.702  
47.712  
63.981  
60  
59.81  
59.79  
60.02  
60  
65.29  
67.5  
59.954  
60  
74.038  
67.5  
59.95  
30  
26  
HDMI / DISPLAYPORT (DTV) Support Mode  
NOTE  
Horizontal  
frequency (kHz) frequency (Hz)  
Vertical  
When the cable is connected to the DVI-D,  
HDMI or the Display Port, you can select the  
PC/DTV mode optionally. It is recommended  
that you select PC mode when connecting to a  
PC and select DTV mode when connecting to  
other devices. The DTV mode refers to all modes  
excluding the PC mode.  
Vertical frequency: The product display  
functions by the screen image changing dozens  
of times every second like a fluorescent lamp.  
The vertical frequency or refresh rate is the  
number of image displays per second. The unit  
is Hz.  
Horizontal frequency: The horizontal interval  
is the time taken to display one horizontal line.  
When 1 is divided by the horizontal interval,  
the number of horizontal lines displayed every  
second can be tabulated as the horizontal  
frequency. The unit is kHz.  
Resolution  
480/60p  
576/50p  
720/50p  
720/60p  
1080/50i  
1080/60i  
1080/50p  
1080/60p  
1080/60p  
2160/24p  
2160/25p  
2160/30p  
31.5  
31.25  
37.5  
45  
60  
50  
50  
60  
28.1  
33.75  
56.25  
67.432  
67.5  
54  
50  
60  
50  
59.94  
60  
24  
56.25  
67.5  
25  
30  
Component Support Mode  
Horizontal  
Resolution  
Vertical  
frequency (kHz) frequency (Hz)  
720 x 576  
15.625  
31.25  
45  
50  
720 x 576  
50  
1280 x 720  
1280 x 720  
1280 x 720  
1920 x 1080  
1920 x 1080  
1920 x 1080  
1920 x 1080  
1920 x 1080  
60  
37.5  
50  
44.96  
31.25  
56.25  
33.75  
33.72  
67.5  
59.94  
50  
50  
60  
59.94  
60  
Make sure to read the Safety Precautions  
before using the product.  
The model and serial numbers of the SET are  
located on the back and one side of the SET.  
ENERGY STAR® is a set of power-saving guidelines issued  
by the U.S.Environmental Protection Agency (EPA).  
As an ENERGY STAR® Partner LGE U. S.  
A., Inc. has determined that this product  
meets the ENERGY STAR® guidelines for  
energy efficiency.  
WARNING -This is a class A product. In a domestic  
environment this product may cause radio  
interference in which case the user may be  
required to take adequate measures.  
Refer to ENERGYSTAR.gov for more  
information on the ENERGY STAR® program.  
Temporary noise is normal when powering ON  
or OFF this device.  
MODEL  
SERIAL  

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