LG 43UH7J User Manual

OWNER’S MANUAL  
LG Digital Signage  
(MONITOR SIGNAGE)  
Please read the user manual before using this product to ensure safe and convenient  
use.  
43UH7J  
43UH5J  
49UH7J  
49UH5J  
55UH7J  
55UH5J  
65UH7J  
65UH5J  
Copyright © 2022 LG Electronics Inc. All Rights Reserved.  
3
WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may  
cause radio interference.  
BASIC  
NOTE  
The accessories provided with your product may vary depending on the model or region.  
Product specifications or contents in this manual may be changed without prior notice due to upgrade of product  
functions.  
SuperSign Software & Manual  
- Visit https://partner.lge.com to download the latest SuperSign software and manual.  
Checking the Accessories  
43/49/55/65UH7J  
X 2  
Depending on country  
4
Checking the Optional Accessories  
In order to improve product performance, optional accessories are subject to change without prior notice.  
The illustrations in this manual may differ from the actual product and its accessories.  
Refer to the product manual for the components of the optional accessories.  
ST-653T  
KT-OPSF  
NOTE  
Before you attach the OPS (Open Pluggable Specification) PC, connect the cable to the port.  
5
Learning the Buttons  
The illustrations may differ depending on the model.  
Power On (Press)  
Quick Menu (Press 1)  
Menu Selection (Press 2)  
Power Off 3 (Press and Hold)  
Volume Control  
Menu Control 2  
Menu Control 2  
1 When the monitor is turned on, press the button one time.  
2 You can use the function when you control menu.  
3 All running apps will close.  
Quick Menu  
Turns the power off.  
Accesses the main menu.  
Close the quick menu.  
Changes the input source.  
6
GETTING READY  
Connecting the IR Sensors  
Connecting the cable to the product allows it to receive signals from the remote control.  
Rotate the IR sensor according to horizontal or vertical use.  
- The illustrations may differ depending on the model.  
Default Mount - Horizontal Use  
(Front)  
(Back)  
Vertical Use  
(Front)  
(Back)  
7
Mounting and Removing the LG Logo Bracket  
- Applies only to some models.  
- The illustrations may differ depending on the model.  
Removing the LG Logo Bracket  
Place a clean cloth on the floor, and remove one screw from the LG logo bracket on the lower back of the monitor with  
a screwdriver.  
LG Logo Bracket  
Mounting the LG Logo Bracket on the Right  
Screw the LG logo bracket into the hole on the right.  
LG Logo Bracket  
8
Kensington Lock Device  
(This feature applies only to some models.)  
The Kensington lock device connector is located on the back of the monitor. For more information on installation and  
use, refer to the user manual provided with the locking device.  
Connect the Kensington security system cable between the monitor and a table.  
NOTE  
The Kensington lock device is an optional specification.  
This is a general illustration of installation and may look different from the product held by the customer.  
9
CHECKING BEFORE INSTALLATION  
We are not responsible for product damage caused by failure to follow the guide.  
Installation Orientation  
Using Vertically  
When installing vertically, rotate the monitor 90 degrees anti-clockwise while facing the front of the screen.  
Tilt Angle  
Ceiling, Floor Orientation  
10  
Installation Location  
We are not responsible for product damage caused by failure to follow the guide.  
Indoor  
Installing on a Wall  
A : 40 mm or more  
The warranty will not cover any damage  
caused by using the product in direct sunlight  
on the front panel.  
A
Installing on a Recessed Wall  
A : 40 mm or more  
B : 50 mm or more  
C : 70 mm or more  
C
The warranty will not cover any damage  
caused by using the product in direct sunlight  
on the front panel.  
A
B
B
B
Outdoor  
Outdoor Enclosed  
11  
Wall Mount Holder  
To install the monitor on a wall, attach a wall mount holder (optional) to the back of the monitor.  
Take caution, and ensure that the wall mount holder (optional) is securely fixed to the monitor and to the wall.  
The VESA dimensions of the wall mount by model are as follows.  
A
B
VESA Dimensions  
(A x B) (mm)  
Standard  
Dimensions  
Length (Maximum)  
(mm)  
Model  
Quantity  
43UH5J  
43UH7J  
49UH5J  
49UH7J  
55UH5J  
55UH7J  
65UH5J  
65UH7J  
200 x 200  
300 x 300  
300 x 300  
300 x 300  
M6  
M6  
M6  
M6  
15.6  
15.6  
15.6  
15.6  
4
4
4
4
CAUTION  
Disconnect the power cord first, and then move or install the monitor. Otherwise, it may result in electric shock.  
If the monitor is installed on a ceiling or inclined wall, it may fall and result in injury.  
Damage to the monitor by tightening the screws too tightly may void your warranty.  
Use screws and wall mount plates conforming to VESA standards. Breakage or personal injury due to use or misuse  
of inappropriate components is not covered by the warranty of this product.  
NOTE  
Using screws longer than the indicated depth may damage the inside of the product. Be sure to use the proper length.  
For more information on installation, please refer to the user manual for the wall mount.  
12  
PRECAUTIONS FOR USE  
Dust  
The warranty will not cover any damage caused by using the product in an excessively dusty environment.  
Afterimage  
After-image appears when the product is turned off.  
- Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screen-  
saver function.  
- Switching from a screen with high differences in luminance (black and white or grey) to a darker screen may cause  
an afterimage. This is normal due to the display characteristics of this product.  
When the LCD screen is in a still pattern for extended periods of use, a slight voltage difference may occur between  
the electrodes that operate the liquid crystal (LC). The voltage difference between the electrodes increases over time  
and tends to keep the liquid crystal aligned in one direction. At this time, the previous image remains, which is called  
an afterimage.  
Afterimages do not occur when continuously changing images are used but take place when a certain screen is fixed  
for a long time. The following are operational recommendations for reducing the occurrence of afterimages when  
using a fixed screen. The maximum recommended time for switching the screen is 12 hours. Shorter cycles are better  
for preventing afterimages.  
Recommended Usage Condition  
13  
1
Change the background colour and text colour at equal intervals.  
- Afterimages occur less when the colours to be changed are complementary to one another.  
A
A
ITO or MoTi Pixel Layer  
2
Switch the screen at equal time intervals.  
- Take caution, and ensure that text or images from before the screen change are not left in the same location after  
the screen change.  
14  
PRODUCT SPECIFICATIONS  
Without prior notice, all product information and specifications contained in this manual are subject to change to  
improve the performance of the product.  
43/49/55/65UH5J  
Input/Output Ports  
43/49/55/65UH7J  
HDMI1,2/ DisplayPort: 3840 x 2160 @ 60 Hz  
Recommended Resolution  
USB Type-C: 3840 x 2160 @ 60 Hz (43/49/55/65UH7J)  
HDMI3: 3840 x 2160 @ 30 Hz (43/49/55/65UH5J)  
Resolution  
OPS: 3840 x 2160 @ 30 Hz  
DVI-D: 1920 x 1080 @ 60 Hz  
Max Resolution  
- This may not be supported on some OS or graphics card  
types.  
Embedded battery Applied  
Operating Temperature  
0 °C to 40 °C  
Operating Humidity  
Storage Temperature  
Storage Humidity  
10 % to 80 % (Condition for preventing condensation)  
-20 °C to 60°C  
Environmental  
Conditions  
5 % to 85 % (Condition for preventing condensation)  
* Product box packaging storage conditions  
Audio  
Input Sensitivity  
0.7 Vrms  
NOTE  
USB-C does not support fast charging. Gender converters for fast charging is also not supported.  
Use a certified USB-C cable (1.5 M or less). If you do not do so, the screen may not be displayed or a connection error  
may occur.  
USB-C port is not supported to DPM (Sleep mode).  
15  
43UH5J, 43UH7J  
Power Voltage  
100-240 V ~ 50/60 Hz 1.2 A  
On Mode  
80 W (Typ.)  
Power Consumption  
Sleep Mode / Standby  
Mode  
≤ 0.5 W  
Size (Width x Height x  
Thickness) (mm)  
Head  
962.5 x 568.0 x 39.9 / 11.2  
962.5 x 613.1 x 290.0 / 11.8  
Head + Stand  
/ Weight (kg)  
49UH5J, 49UH7J  
Power Voltage  
100-240 V ~ 50/60 Hz 1.6 A  
On Mode  
100 W (Typ.)  
Power Consumption  
Sleep Mode / Standby  
Mode  
≤ 0.5 W  
Size (Width x Height x  
Thickness) (mm)  
Head  
1098.6 x 644.5 x 39.9 / 15.4  
1098.6 x 694.3 x 290.0 / 16.0  
Head + Stand  
/ Weight (kg)  
55UH5J, 55UH7J  
Power Voltage  
100-240 V ~ 50/60 Hz 1.7 A  
On Mode  
110 W (Typ.)  
Power Consumption  
Sleep Mode / Standby  
Mode  
≤ 0.5 W  
Size (Width x Height x  
Thickness) (mm)  
Head  
1234.4 x 720.9 x 39.9 / 19.0  
1234.4 x 770.7 x 290.0 / 19.6  
Head + Stand  
/ Weight (kg)  
65UH5J, 65UH7J  
Power Voltage  
100-240 V ~ 50/60 Hz 1.9 A  
On Mode  
130 W (Typ.)  
Power Consumption  
Sleep Mode / Standby  
Mode  
≤ 0.5 W  
Size (Width x Height x  
Thickness) (mm)  
Head  
1453.3 x 844.0 x 39.9 / 28.2  
1453.3 x 893.1 x 290.0 / 28.8  
Head + Stand  
/ Weight (kg)  
16  
HDMI/ DVI-D/ DisplayPort/ USB-C/ OPS (PC) Support mode  
Resolution  
800 x 600  
1024 x 768  
Horizontal frequency (kHz)  
Vertical frequency (Hz)  
Remark  
37.879  
48.363  
60.317  
60  
1280 x 720  
1280 x 1024  
1680 x 1050  
1920 x 1080  
44.772  
63.981  
65.29  
67.5  
59.855  
60.02  
59.954  
60  
HDMI1/2/3, DisplayPort,  
USB-C, OPS  
3840 x 2160  
3840 x 2160  
67.5  
135  
30  
60  
HDMI1/2, DisplayPort, USB-C  
HDMI/ DisplayPort/ OPS (DTV) Support mode  
Resolution  
480/60p  
576/50p  
Horizontal frequency (kHz)  
Vertical frequency (Hz)  
Remark  
31.5  
60  
50  
31.25  
720/50p  
37.5  
50  
720/60p  
1080/50i  
1080/60i  
1080/50p  
1080/60p  
1080/60p  
2160/30p  
2160/50p  
2160/60p  
45  
28.1  
60  
50  
33.75  
56.25  
67.432  
67.5  
60  
50  
59.94  
60  
67.5  
30  
HDMI1/2/3, DisplayPort, OPS  
HDMI1/2, DisplayPort  
112.5  
135  
50  
60  
HDMI1/2, DisplayPort  
17  
NOTE  
Horizontal frequency: The horizontal interval is the time taken to display one horizontal line. When 1 is divided by  
the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal  
frequency. The unit is kHz.  
Vertical frequency: The product display functions by the screen image changing dozens of times every second like a  
fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz.  
18  
Wireless module (LGSBWAC92) Specifications  
Wireless LAN (IEEE 802.11a/b/g/n/ac)  
Frequency range (MHz)  
Output power (Max.) (dBm)  
2400 to 2483.5  
5150 to 5725  
5725 to 5850  
18  
18  
12  
Bluetooth  
Frequency range (MHz)  
Output power (Max.) (dBm)  
2400 to 2483.5  
8
As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is  
configured for the regional frequency table.  
For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm  
between the device and the body.  
(Only Nigeria)  
Connection and use of this communication  
equipment is permitted by the Nigerian  
Communications Commission.  
(Only Hong Kong)  
Wireless module (LGSBWAC92) Specifications  
Wireless LAN (IEEE 802.11a/b/g/n/ac)  
Frequency range (MHz)  
Output power (Max.) (dBm)  
2400 to 2483.5  
5150 to 5350  
5725 to 5850  
18  
18  
12  
Bluetooth  
Frequency range (MHz)  
Output power (Max.) (dBm)  
2400 to 2483.5  
8
As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is  
configured for the regional frequency table.  
For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm  
between the device and the body.  
19  
(Only Vietnam)  
Wireless module (LGSBWAC92) Specifications  
Wireless LAN (IEEE 802.11a/b/g/n/ac)  
Frequency range (MHz)  
Output power (Max.) (dBm)  
2400 to 2483.5  
5150 to 5350  
5725 to 5850  
17.5  
17.5  
12  
Bluetooth  
Frequency range (MHz)  
Output power (Max.) (dBm)  
2400 to 2483.5  
8
As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is  
configured for the regional frequency table.  
For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm  
between the device and the body.  
(Only Philippines)  
Wireless module (LGSBWAC92) Specifications  
Wireless LAN (IEEE 802.11a/b/g/n/ac)  
Frequency range (MHz)  
Output power (Max.) (dBm)  
2400 to 2483.5  
5150 to 5725  
5725 to 5850  
18  
18  
18  
Bluetooth  
Frequency range (MHz)  
Output power (Max.) (dBm)  
2400 to 2483.5  
8
As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is  
configured for the regional frequency table.  
For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm  
between the device and the body.  
FCC ID: BEJLGSBWAC92 / IC: 2703H-LGSBWAC92  
20  
LICENCE  
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com.  
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered  
trademarks of HDMI Licensing Administrator, Inc.  
Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos,  
and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.  
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol,  
& DTS and the Symbol together, DTS 2.0 Channel, DTS 2.0+Digital Out, DTS-HD, and DTS Virtual:X are registered  
trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.  
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks  
by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.  
This product qualifies for ENERGY  
STAR®.  
Changing the factory default  
configuration and settings or  
enabling certain optional features  
and functionalities may increase  
energy consumption beyond the  
limits required for ENERGY STAR®  
certification.  
Refer to ENERGYSTAR.gov for  
more information on the ENERGY  
STAR® program.  
The model and serial number of the product are  
located on the back and on one side of the product.  
Record them below in case you ever need service.  
Temporary noise is normal when powering ON or  
OFF this device.  
MODEL  
SERIAL NO.  

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