OWNER’S MANUAL
NOTEBOOK
For the safe and convenient use of the product, please read this owner’s manual before use.
14Z90Q Series
MFL71885302
Copyright © 2022 LG Electronics Inc. All Rights Reserved
Product Tour
2
Left
Product Tour
The actual product may differ in shape and color from the product images
included in this owner’s manual.
Front
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Right
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HDMI Port
Built-in Speakers
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USB-C™ Port1 (USB 4.0 Gen 3x2
/ Thunderbolt™ / Can connect to
a LAN adapter / Power Port)
microSD Card Slot
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USB Port (USB 3.2 Gen 2x13 )
Headphone Port
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Security Keyhole
(Kensington Security Slot)
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(4-pole Ear Microphone Port2 )
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1
2
Depending on the specifications of the device connected to the USB-C™ port, it
acts as a USB or Thunderbolt™ port.
The USB-C™ port provides Quick Charging and Always-On Charging functions for
devices that support USB PD (Power Delivery).
The 4-pole ear microphone port supports US type 4-pole standards and the
European 4-pole ear microphone may not work properly.
When using ear microphone (or Bluetooth headset), audio input and output are
directed to the connected device and the microphone and speaker on PC do not
work.
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IR LED
Keyboard
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Webcam
Touchpad
Webcam Operation Status Lamp
Built-in Microphone
Power Button [
]
The 4-pole ear microphone port does not support external microphone.
3
The names of USB versions have changed from USB 3.0 (or USB 3.1 Gen 1) and
USB 3.1 (or USB 3.1 Gen 2) to USB 3.2 Gen 1x1 and USB 3.2 Gen 2x1. Devices
that are not authorized with USB may not operate normally when connected to the
USB port.
The transmission speed of a USB port may differ depending on the type of storage
device (NVMe™, SSD, HDD, etc.) in the system and the connected USB device.
NOTE
• You can use hot keys to use Windows more conveniently.
For details, refer to the LG Easy Guide of the LG PC Manuals.
3
Connecting LAN Adapter
Connecting LAN Adapter
System Shutdown / Power Off
Press the [
] key or [Ctrl] + [ESC] to display the Start menu.
1 Connect the LAN adapter to the USB-C™ port on the PC.
• The USB-C™ port can be used without having to
differentiate between the top and bottom sides.
- Press the Start button [
] > Power button [ ] and select [Shut down].
2 Connect the network cable (LAN) to the LAN adapter.
3 Check if you can connect to the internet properly.
Important Safety Precautions
Check the following ‘Important Safety Precautions’ to prevent unexpected
danger or damage in advance.
Power Connection
The AC adapter is used to power and charge the PC.
‘Important Safety Precautions’ is divided into ‘WARNING’ and ‘CAUTION.’
WARNING: Noncompliance with the instruction may cause serious
• Do not use any other AC adapter than the one that was provided when you
purchased this product.
physical damage or fatal injuries.
CAUTION: Noncompliance with the instruction may cause minor damage to
!
• The power cable and AC adapter may differ depending on your country or region.
the body or the machine.
1 Connect an end of the cable to the AC adapter
and the other end to a power outlet.
While Using the Product
WARNING
• The AC adapter can be used from 100 V to 240 V.
2 Connect the AC adapter jack to the PC USB-C™ port.
• Ensure that the power jack linked to the
AC adapter and product is connected firmly.
Use batteries certified and
acknowledged by
Keep the battery away from
heat.
LG Electronics Inc.
• Otherwise, an explosion
or fire may occur.
• Otherwise, an explosion
or fire may occur.
When the AC adapter is connected, the AC adapter lamp turns on.
Status
On
Power Lamp
Avoid storing or using this
product in places with
high humidity levels and
temperatures above 60 °C,
such as the inside of a car or
sauna.
If you find leakage or smell
bad odor from the battery,
contact the local service
center.
• Otherwise, an explosion
or fire may occur.
When the AC adapter is connected and charging is complete.
Blinking When the AC adapter is connected and is charging.
Off The AC adapter is not connected.
• If you try to turn on the system that has entered the Hibernates mode or been
turned off after a low-battery alarm, the system will not be turned on but the
lamp will blink three times. If this is the case, connect the AC adapter and charge
the battery sufficiently before using it.
• Otherwise, an explosion
or fire may occur.
Pre-Tech Support Checklist
4
Do not use the product on
top of carpet, blanket or bed.
Also, do not put the adapter
under the blanket.
Prevent the battery from
coming in contact with any
metallic object like a car
ignition key or a paper clip.
• Otherwise, this may cause
damage to the battery,
a fire or burn due to
NOTE
• This product has a built-in battery pack. After purchasing your PC, be sure to
charge the battery pack completely before using it for the first time.
• The product may
- The battery is a wearable good and thus the battery may not last as long as
before after the battery has been used for a long time.
- The internal battery cannot arbitrarily be removed or replaced. Removing it may
void the warranty.
malfunction, cause a fire
or burn the user due to
temperature rise.
overheat in the battery.
Do not leave the powered on
product in a space without
enough ventilation (i.e. bags)
repeatedly or for an extended
time.
Charge the battery only with
the provided charger.
• Otherwise, the battery
may be damaged
- If you need to remove or replace the battery, visit a designated service center.
- We charge a fee for removing or replacing the battery.
presenting a risk of fire.
• The battery may overheat
and cause a fire.
Pre-Tech Support Checklist
Do not excessively bend the AC adapter
cable.
• Otherwise, the wires inside the cable
may break and cause an electric shock
or fire.
Troubleshooting
If the following symptoms appear while using the product, check again.
It may not be a malfunction.
Symptom
Some of the
Windows functions
do not work
normally or are not
supported.
Cause and Solution
Guide on Battery Usage
• Depending on the product, some of the Windows
functions may not be supported, and you may
need to purchase a separate hardware, driver, or
software to use the functions. Also, you may need
to update the BIOS additionally. The Auto Update
function of Windows is always activated. Updating
Windows may incur Internet usage fees as well as
additional system requirements for the storage
device or the hardware. For more information, refer
When the PC is not used for
an extended period of time,
keep the battery level at
about 50 % to increase the
battery lifespan.
Use the Extend Battery Life
function in the LG Smart
Assistant. You can limit
the battery charge to 80 %
of the maximum charging
capacity to increase the
battery lifespan.
To increase battery lifespan,
use the battery for a while
before charging it rather
than keeping the battery
completely charged.
If you don't use the product
for a long time with the
battery completely charged,
the battery lifespan may
decrease.
5
Pre-Tech Support Checklist
Symptom
Cause and Solution
Symptom
Cause and Solution
The system stops
during use or does
not properly turn
off.
• Remove the adapter and press the power button for
approximately 6 seconds to reset the system. Once
the system is reset, press the power button again
to turn on the computer.
- Caution: Unsaved data may be lost. Pressing the
power button while the PC is in use may cause
damage to the hard disk or a system error.
Part of LG Software • The UWP app provided by LG Electronics can be
is not installed.
installed only through the Microsoft Store. Access
Microsoft Store and search for the app to install it.
For more information on the app, refer to
LG Easy Guide of the LG PC Manuals.
The screen color
does not display
properly.
• Check if Reader Mode is on. When the Reader mode
is on, turn the setting off.
The touchpad is
not functioning
properly.
• Press the Start button [
] and run [All apps] >
- Press the Start button [
] to turn the [All apps] >
[LG Smart Assistant]. Then press [Dashboard] >
[Touchpad].
[LG Smart Assistant] > [Display Setting] > [Reader
Mode] settings off.
• If the touchpad does not function properly, the
touchpad is either in the Touchpad Off (disabled)
state or Touchpad Auto (disabled when the mouse
is connected) state.
• Using the Reader mode and the Night mode at
the same time can cause color distortion. Turn the
Reader mode settings off or change the Night mode
to [Off].
- For details on the touchpad settings, refer to the
LG Easy Guide of the LG PC Manuals.
- Turning off Night light: Press the Start button
[
] and select Settings [
] > [System] >
[Display] > [Night light] > [Off].
• If the screen still does not properly display, contact
the LG Electronics service center.
- Reader mode controls the brightness and color
of the LCD screen to look like printed paper and
protect the user from eyestrain.
You selected the
wrong display
language for
Windows.
• Refer to [Recovering the System] in LG Easy Guide
of the LG PC Manuals to initialize the PC and set
the language again.
• All data will be lost during the initialization, so you
must back up all critical data in advance.
The wireless
network is not
connected.
• Press [Fn] + [F6] to check if the wireless network
device is turned off.
- Press [Fn] + [F6] to set airplane mode to [OFF].
The power does not • Check if the power cord is connected.
turn on.
• After disconnecting the power cord and
reconnecting it, press the power button of the
product.
Click the Wi-Fi [
] icon on the right side of the
taskbar and check if AP displays properly.
• Every time you press [Fn] + [F6], the wireless
network and airplane mode turns on or off.
• You may not be able to connect to a secure wireless
network. Ask the wireless network administrator.
• If the power is not on after reconnecting the power
cord, remove the adapter and hold the power
button for at least 6 seconds to reset the system.
Once the system is reset, press the power button
again to turn on the computer.
• Reinstall the wireless LAN driver.
Appendix
6
Appendix
Symptom
Cause and Solution
• Press the Start button [ ] and then select
A certain site or
program does not
run.
Registered Trademark and Open Source Information
[All apps] > [Windows Tools] > [Control Panel].
Microsoft™, MS™, WinPE™, and Windows® are the registered trademarks of
Microsoft Corporation™.
• Select [View by] > [Small icons] > [User Accounts]
> [Change User Account Control settings] > [Never
notify] > [OK].
USB Type-C™ and USB-C™ are trademarks of USB Implementers forum.
- LG Electronics and Microsoft recommend using
User Account Control.
Thunderbolt™ and Thunderbolt™ logo are the trademarks of Intel Corporation
in U.S.A. and/or other countries.
I want to reinstall
the driver.
• Press the Start button [
Settings [ ] > [Apps] > [Apps & features].
Then remove the driver to be reinstalled.
] and then select
microSD® and the microSD logo are trademarks or registered trademarks of
SD-3C, LLC.
Wi-Fi® is a registered trademark of Wi-Fi Alliance Corporation.
• Press the Start button [
> [LG Update & Recovery]. Then, use the [Required
Updates] or [Update list] menu to reinstall the drivers.
], select and run [All apps]
To obtain the source code that is contained in this product, under GPL, LGPL,
MPL, and other open source licenses that have the obligation to disclose
source code, and to access all referred license terms, copyright notices and
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to [email protected].
This offer is valid to anyone in receipt of this information for a period of three
years after our last shipment of this product.
An error message
appears.
• Check if the system is infected with a virus or a
malicious code.
7
Appendix
ENVIRONMENTAL INFORMATION
(India region only)
G
G
G
G
G
G
G
GP
Disposal of your old appliance (as per e-waste Rules)
1. When this crossed out wheeled bin symbol is depicted on
the product and its operator’s manual, it means the product
is covered by the e-waste Management and Handling Rules,
2011 and are meant to be recycled, dismantled, refurbished or
disposed off.
2. Dos
a. The product is required to be handed over only to the authorized
recycler for disposal.
b. Keep the product in isolated area, after it becomes non-functional/
un-repairable so as to prevent its accidental breakage.
Don’t
a. The product should not be opened by the user himself/herself, but only by
authorized service personnel.
b. The product is not meant for re-sale to any unauthorized agencies/scrap dealer/
kabariwalah.
c. The product is not meant for mixing into household waste stream.
d. Do not keep any replaced spare part(s) from the product in exposed area.
3. Any disposal through unauthorized agencies/person will attract action under
Environment (Protection) Act 1986.
4. This product is complied with the requirement of Hazardous Substances as
specified under Rule 13 (1) & (2) of the E-Waste (Management & Handling)
Rules, 2011.
5. To locate a nearest collection centre or call for pick-up (limited area only)
for disposal of this appliance, please contact Toll Free No. 1800-315-9999
/ 1800-180-9999 for details. All collection centre and pick up facilities
are done by third parties whith LG Electronics India Pvt. Ltd. Merely as a
MEMO
MEMO
MEMO
MFL71885302
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