Hampton Bay Crossfire User Manual

Item #1001 823 283

Model #G-FTB-51057B

USE AND CARE GUIDE

Cross Ridge Gas Fire Pit Table

Questions, problems, missing parts? Before returning to the store,

call Hampton Bay Customer Service

8 a.m. - 7 p.m., EST, Monday-Friday

9 a.m. - 6 p.m., EST, Saturday

1-855-HD-HAMPTON

HAMPTONBAY.COM

THANK YOU

We appreciate the trust and confidence you have placed in Hampton Bay through the purchase of this fire pit. We strive to

continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your

home improvement needs. Thank you for choosing Hampton Bay!

Safety Information (continued)

WARNING:

You must provide propane gas and propane cylinder. Use a standard 20 lb. propane cylinder only.

Use this heater only with a propane vapor withdrawal supply system. See Chapter 5 of the Standard for Storage and

Handling of Liquefied Petroleum Gas, ANS/NFPA 58. Your local library or fire department should have this book.

The pressure regulator and hose assembly supplied with the appliance must be used.

The installation must conform with local codes, or in absence of local codes, with National Fuel Gas Code, ANSI Z223.1.

A dented, rusted, or damaged propane cylinder may be hazardous and should be checked by your cylinder supplier.

Never use a propane cylinder with a damaged valve connection.

The LP-gas supply cylinder must be constructed and marked in accordance with the U.S. Department of Transportation

(D.O.T) Specifications for LP-Gas Cylinders, or the standard for Cylinders, Spheres and Tubes for Transportation of

Dangerous Good and Commission, CAN/CSA-B339, as applicable.

The LP-gas supply cylinder must be provided with a cylinder connection device compatible with the connection for the

appliance.

The cylinder used must include a collar to protect the cylinder valve.

The LP-gas supply cylinder must be provided with a listed overfill protection device (OPD).

Do not store a spare LP gas cylinder under or near this appliance.

Never fill the cylinder beyond 80 percent full.

For appliances designed to use a CGA No. 791IQCC connection.

Place the dust cap on the cylinder valve outlet whenever the cylinder is not in use.

Note: Gas supply pressure: 25 PSI to 250 PSI.

Standard 20 lbs. tank

CALIFORNIA PROPOSITION 65: Combustion by-products produced when using this product contain

carbon monoxide, a chemical known to the State of California to cause birth defects (or other

cause cancer.

reproductive harm), and other chemicals known to

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Safety Information (continued)

WARNING:

The unit is not for use with solid fuel.

The installation must conform with local codes or, in the absence of local codes, ANSIZ223. 1/NFPA54, NFPA58 Natural

Gas and Propane Installation Code, CSA B149.1, or Propane Storage and Handling Code, B149.2.

The heater, when installed, must be electrically grounded in accordance with local codes or, in the absence of local

codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical Code, CSA C22.1.

Prior to use, check for damaged parts such as hoses, regulators, pilots, or burners.

Inspect the fuel supply connection for signs of leakage (including the hose for the LP models) before each use of the

appliance.

All leak tests should be done with a soapy solution. NEVER USE AN OPEN FLAME TO CHECK FOR LEAKS.

Children and adults should be alerted to the hazards of high surface temperatures and should stay away from the

appliance to avoid burns or clothing ignition.

Young children should be carefully supervised when they are in the area of the heater.

Clothing or other flammable materials should be not be hung from the heater, or placed on or near the heater.

Any guard or other protective device removed for servicing the heater, must be replaced prior to operating the heater.

Installation and repair should be done by a qualified service person. The heater should be inspected before use and at

least annually by a qualified service person.

More frequent cleaning may be required as necessary. It is imperative that the control compartment, burners, and

circulating air passageways of the heater be kept clean.

Keep the appliance area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.

DO NOT OBSTRUCT the combustion process or air ventilation flow.

Keep the ventilation opening(s) of the cylinder enclosure free and clear from debris.

The appliance should be used in a well-ventilated space and not in a building, garage or any other enclosed area.

An appliance may be installed within a shelter if the shelter meets one of the following conditions:

The shelter has walls on all sides, but with no overhead cover.

The shelter is within a partial enclosure which includes side walls. These side walls may be parallel, as in a breezeway,

or at right angles to each other.

Warranty

1 YEAR LIMITED WARRANTY

WHAT IS COVERED

We warrant the metal frame to be free of manufacturing defects to the original purchaser for one year.

WHAT IS NOT COVERED

It remains the customer’s responsibility for freight and packaging charge to and from our service center. This warranty

does not cover commercial use, hardware, acts of nature, fire, freezing and abusive use. In addition, purchased parts are

not covered under this warranty. We reserve the right to make substitutions with similar merchandise, if the model in

question is no longer in production.

Contact the Customer Service Team at 1-855-HD-HAMPTON or visit www.hamptonbay.com.

Pre-Assembly

PLANNING ASSEMBLY

Carefully remove all pieces from the carton and make sure that you have all parts (refer the hardware and package contents list). If

you are missing parts, please contact 1-855-HD-HAMPTON for further assistance.

NOTE: Please read and understand the entire

manual before you assemble, operate, or install

the fire pit.

TOOLS REQUIRED

Phillips

M6 Wrench

screwdriver

HARDWARE INCLUDED

NOTE: Hardware not shown to actual size.

Part

Description

Quantity

M6 x 10 mmBolt

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Pre-Assembly (continued)

PACKAGE CONTENTS

Part

Description

Cover

Quantity

Part

Description

Left Stand

Quantity

Lava Rock (13.2 lbs)

Door

Right Stand

Gas Tank Support

AAA Battery

Table Top with Burner

Side Panel

Stand

Side Panel with Window

Assembly

Assembling the stand

□ Attach the left stand (G), the right stand (I) and the stand

(E) to the table top with burner (C) using four (4) M6 x10

mm bolts (AA).

□ Do not tighten the bolts at this step.

CAUTION:

Wear gloves during assembly.

Assembling the side panel

□ Attach the side panel (D) to the stands using four (4) M6

x 10 mm bolts (AA).

□ Do not tighten the bolts at this step.

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Assembly (continued)

Assembling the side panel with

3 _window

□ Attach the side panel with window (F) to the stands

using four (4) M6 x10 mm bolts (AA).

□ Do not tighten the bolts at this step.

Assembling the gas tank support

□ Attach the gas tank support (J) to the stands using four (4)

M6 x 10 mm bolts (AA).

□ Do not tighten the bolts at this step.

Assembly (continued)

Assembling the door

□ Slide the hinge of door (H) on to the left stand (G).

Place the lava rock

□ Place the lava rock (B) into the fire bowl. Ensure lava

rock is not placed on the ignition portion of the burner.

Place the cover (A) over the top.

□ The cover must be removed when the burner is in

operation. Wait until the unit cools before replacing the

cover.

Ignition

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Assembly (continued)

Assembling the cylinder

□ Put the cylinder into the gas tank support (J), and secure

the cylinder by tightening the screw in the gas tank

support. Connect the hose and regulator to the cylinder.

NOTE: The propane cylinder is sold separately.

Use a standard 20 lb. propane cylinder only.

Installing the AAA battery

□ Open the igniter and place the AAA battery (K) into the

igniter. Then tighten clockwise.

Igniter

Operating

WARNING: Never use this appliance for other than the intended use. DO NOT use this appliance to prepare

food.

Initial Lighting: When lit for the first time, the appliance emits a slight odor. This is a normal temporary condition caused

by the “burn-in ” of internal paints and lubricants used in the manufacturing process and does not occur again. Simply run

the main burner on high for approximately one-half hour.

WARNING:

Children and adults should be alerted to the hazards of high surface temperatures and should stay away from the

appliance to avoid burns or clothing ignition.

Children should be carefully supervised when they are in the area of the appliance.

Clothing or other flammable materials should not be hung from the appliance, or placed on or near the appliance. The

area above the enclosure may be extremely hot. Direct contact with these surfaces should be avoided in order to

prevent burns or clothing ignition.

Any guard or protective device removed for servicing the appliance must be replaced prior to operating the appliance.

Installation and repair should be done by a qualified service person.

The appliance should be inspected before each use and at least annually by a qualified service person. More frequent

cleaning may be required necessary. It is imperative that the control compartment, burners and circulating air

passageways of the appliance be kept clean.

WARNING:

Never use the appliance while it is raining. Always turn the appliance off when raining.

Never use the appliance if the burner is damaged. Inspect the burner before each use. Ensure that no debris such as

leaves; grass or other objects have entered or are on the appliance. If the burner is damaged it must be replaced prior

to using this appliance with a replacement burner specified by your dealer.

Inspect the hose assembly before each use. If there is evidence of excessive abrasion or wear, or if the hose is

damaged it must be replaced prior to using the appliance with a replacement hose assembly specified by your dealer.

WARNING: Any modification to the appliance may compromise the safety of this appliance.

Special concern is as follows:

Do not bypass the thermocouple safety.

Do not operate the appliance if any parts have been under water. Immediately call a qualified service technician to

inspect the appliance and replace any part of the control system, and any gas control, which has been under water.

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Operating (continued)

LEAK TESTING OPERATION

WARNING: A leak test must be performed annually or if a part of the gas system is replaced.

WARNING: Never use an open flame to check for gas leaks. Be certain no sparks or open flames are in the area

while you check for leaks. Sparks or open flames will result in a fire or explosion, damage to property, serious

bodily injury, or death.

LEAK TESTING: This must be done before initial use, annually, and whenever any gas components are replaced or

serviced. Do not smoke while performing this test, and remove all sources of ignition. See leak testing diagram for areas

to check. Turn all burner controls to the off position. Turn gas supply valve on. Brush a half-and-half solution of liquid soap

and water onto all joints and connections of the regulator, hose, manifolds and valves. Bubbles will indicate a gas leak.

Either tighten the loose joint or have the part replaced with one recommended by your dealer and have the appliance

inspected by a certified gas installer.

If the leak cannot be stopped, immediately shut off the gas supply, disconnect it, and have the appliance inspected by a

certified gas installer or dealer. Do not use the appliance until the leaks have been corrected.

WARNING: DO NOT USE AN OPEN FLAME.

Operating (continued)

LIGHTING INSTRUCTIONS

1. Press and hold electronic igniter button.

WARNING

2. Turn the burner control to the high position, press and hold.

When the burner lights, release the electronic igniter button.

FOR YOUR SAFETY:

Keep face and body away from burner

area when lighting.

Ensure burner controls are in the off

position. Slowly turn on the gas supply

valve.

3. Continue to depress the burner control knob for 30 seconds

and then release. If the flame goes out, repeat the procedure.

4. Adjust the flame to the desired height with the burner control

knob. Visually check the burner flames as pictured below.

WARNING

FOR YOUR SAFETY:

The propane cylinder is equipped with

an excess flow device. Unless burners

are turned off prior to turning the

cylinder on, only small flames and low

heat will be achievable.

Normal

5. If the burner will not light with the electronic igniter, hold a

lit long match or lit long butane lighter to the ignition area of

the burner and continue with step 2.

WARNING

6. To shut down the burner turn the burner control knob

clockwise to the off position. Then turn the gas off at the

source (propane cylinder valve).

FOR YOUR SAFETY:

If the burner does not light within 10

seconds, turn the valve off and wait 5

minutes for any gas to dissipate before

repeating the procedure.

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Maintenance

Storage between uses:

□ Turn the control knob to “OFF” position.

□ Disconnect LP source.

□ Store heater upright in an area sheltered from direct contact with inclement weather (such as rain, sleet, hail, snow, dust

and debris).

□ If desired, cover heater to protect exterior surfaces and to help prevent build up in air passages.

NOTE: Wait until heater is cool before covering.

Storage during periods of extended inactivity or when transporting:

□ Turn the control knob to “OFF” position.

□ Disconnect LP source and move to a secure, well ventilated location outdoors. DO NOT store in a location that will

exceed 125℉.

□ Store heater upright in an area sheltered from direct contact with inclement weather (such as rain, sleet, hail, snow, dust

and debris).

□ If desired, cover heater to protect exterior surfaces and to help prevent build up in air passages.

NOTE: Wait until heater is cool before covering.

Care and Cleaning

To enjoy years of outstanding performance from your heater, make sure you perform the following

maintenance activities on a regular basis:

□ Keep exterior surface clean.

□ Use warm soapy water for cleaning. Never use flammable or corrosive cleaning agents.

□ While washing your unit, be sure to keep the area around the burner dry at all times. If the gas control is exposed to

water, do NOT try to use it. It must be replaced.

□ Keep the appliance area free and clean from combustible materials, gasoline or other flammable vapors and liquids.

□ At least once a year, the unit should be inspected for the presence of spiders, spider webs or other insects.

□ Air flow must be unobstructed. Keep controls, burner, and circulating air passageways clean. Signs of possible

blockage include:

Gas odor with extreme yellow tipping of flame.

Heater does NOT reach the desired temperature.

Heat glow is excessively uneven.

Heat makes popping noises.

□ Spider and insects can nest in burner or orifices. This dangerous condition can damage heater and render it unsafe for

use. Clean burner holes by using a heavy-duty pipe cleaner. Compressed air may help clear away smaller particles.

□ Carbon deposits may create a fire hazard. Clean reflector, thermocouple, and emitter screen with a dry cloth if any

carbon deposits develop.

□ The burner is made from stainless steel, but extreme heat and a corrosive environment can cause surface corrosion to

occur. This can be removed with a brass wire brush. Inspect the burner at least annually for cracks, insect nests,

excessive corrosion or any other damage. If the burner is damaged, it must be replaced with a burner specified by the

manufacturer before the appliance is put into operation.

Troubleshooting

PROBLEM

PROBLEM CAUSE

SOLUTION

The flame and heat are

low when the valve is

turned to high.

The propane lighting

procedure was not followed

correctly.

Ensure lighting procedure is followed carefully. The valve

must be in the off position when the tank valve is turned on.

Turn the tank on slowly to allow pressure to equalize. See

Lighting Instructions in the Operating section.

Burners burn with yellow

flame, accompanied by

the smell of gas.

There is possibly a spider web

or other debris.

Thoroughly clean the burner venturi. See the Maintenance

section.

The battery is either dead or

installed incorrectly.

The burner will not light

with the igniter, but will

light with a match.

Check the installation or replace with a new battery.

There is a loose electrode wire

or switch terminal wires.

Check that the electrode wire is firmly pushed onto the

terminal on the back of the igniter. Check that the lead wires

from the module to the ignition switch (if equipped) are firmly

pushed onto their respective terminals.

The burner will not stay lit

when control knob is

released.

The knob is not being held in

long enough.

The thermocouple must have time to heat up. Hold the knob

in for 30 seconds after the burner lights, then release.

The unit will shut down if winds are greater than 10 mph

(16 km/h). Either locate the fire pit to a different area or use

when it is less windy.

It is too windy outside.

Lava rock or debris are in the

ignition area of the burner

preventing the thermocouple

from being fully engulfed in

flame.

Ensure there is no lava rock or other debris in the ignition

area, and that the small hole below the thermocouple is

unobstructed.

Clean the thermocouple and clean the connection between

the valve and thermocouple. Ensure the connection is

properly tightened.

Either the thermocouple or

thermocouple connection is

dirty.

Either the thermocouple or

valve is faulty.

Replace thermocouple and/or valve.

The regulator is humming.

This is not a defect. It is caused by internal vibrations in the

regulator and does not affect the performance or safety of

the gas heater.

This is a normal occurrence

on hot days.

Humming regulator will not be replaced.

There is not enough gas.

The valve is set to high

but there is low heat

output. There is also a

rumbling noise and a

fluttering blue flame at the

burner surface.

Check the gas level in the propane cylinder.

Reposition the supply hose as necessary.

The supply hose is pinched.

The burner orifice is either

dirty or clogged.

Clean the burner orifice.

Clean out the venturi tube.

There are spider webs or other

matter in venturi tube.

The propane regulator is in a

“low flow” state.

Ensure the lighting procedure is followed carefully. All

valves must be in the off position when the tank valve is

turned on. Turn tank on slowly to allow pressure to

equalize. See the Lighting Instructions in the Operating

section.

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Service Parts

Part

Description

Cover

Quantity

Part

Description

Left Stand

Quantity

Lava Rock (13.2 lbs)

Door

Right Stand

Gas Tank Support

AAA Battery

M6 x 10 mm Bolt

Table Top with Burner

Side Panel

Stand

Side Panel with Window

Questions, problems, missing parts? Before returning to the store,

call Hampton Bay Customer Service

8 a.m. - 7 p.m., EST, Monday-Friday

9 a.m. - 6 p.m., EST, Saturday

1-855-HD-HAMPTON

HAMPTONBAY.COM

Retain this manual for future use.

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