HP 4110 User Manual

HP 4110 IP Phone  
Quick Start Guide  
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Contents  
Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
First Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Delivery Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Connecting (Desktop Use). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Mounting to Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Signing In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Sign in Using a PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Configure Your PIN to Unlock Phone . . . . . . . . . . . . . . . . . . . . . . . . 10  
Customizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
At a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Phone User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Using the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Receive a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Control the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Mute a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Access Help Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Where to Go Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Grounding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Servicing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Magnetic Earpiece . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
SELV (Safety Extra Low Voltage) Compliance . . . . . . . . . . . . . . . . 20  
Regulatory/Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
U. S. A.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Korea. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
New Zealand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Russia/Belarus/Kazakhstan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Standards Conformance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
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This quick start guide describes the installation, setup, and operation of the HP 4110. For  
further information, please refer to the Work Smart guides on the phone or refer to the  
User Guide at http://hp.com/networking. Click Support and search for J9765A.  
Important Information  
Please read the instructions on safety and disposal and on how to  
set up and use the device before actually using it (Page 18). Also,  
give these instructions to other users to read or inform those users of  
their contents. Save this manual and do not give the device to third  
parties without it.  
First Steps  
Delivery Contents  
The equipment/supplies included with the HP 4110 IP Phone are  
shown here.  
Note: The phone is a PoE phone. If you are not using PoE in your  
network configuration, an external power supply is required. The  
only power supply covered under the HP warranty is the HP 5V  
external power supply (J9767A). See your HP sales representative  
for more details. Caution: A 48V supply, as used by other IP phone vendors,  
will permanently disable this phone.  
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Connecting (Desktop Use)  
1.  
Attach the phone cord (Step 1), then slide the phone into the  
phone stand (Step 2).  
2.  
1.  
2.  
Connect the Ethernet cable into the NET port (left-most  
port).  
Note: The phone is a PoE phone. If you are not using PoE,  
also connect an HP 5V power supply. Caution: A 48V supply, as  
used by other IP phone vendors, will permanently disable this phone.  
Use only a Hewlett-Packard (HP) 5V external power supply (J9767A)..  
If no PoE available  
NET PC  
5V  
DC  
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Mounting to Wall  
Before You Begin  
The following tools are needed during this procedure:  
Phillips head screwdriver  
Ruler or measuring tape  
If an Ethernet jack for the telephone does not currently exist in the  
desired location, you must install an Ethernet jack before continuing.  
This jack must be wired appropriately for an Ethernet connection. A  
regular telephone jack cannot be used.  
Dismount Slide Rail from Footstand  
Remove screws from slide rail.  
Prepare the Wall and Install Screws  
1.  
Using a pencil, mark the location for mounting screws on  
wall. Screws should be 2 inches apart, inline with the top of  
the mounting holes on back of phone.  
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2 inches  
2.  
Using a Phillips head screwdriver, install two screws into  
wall.  
Prepare the Handset Hook  
1.  
2.  
3.  
Remove the handset hook from the handset rest.  
Rotate the hook 180 degrees.  
Reinsert the hook.  
The hook should have a lip on which the handset catches  
when the phone is positioned vertically.  
HP 4110  
Remove tab  
from handset  
rest  
Return tab  
Rotate to handset  
180°  
rest  
Handset  
Hook  
1
4
7
ABC  
JKL  
2
5
8
0
DEF  
3
6
9
#
GHI  
MNO  
WXYZ  
PQRS  
TUV  
Mute  
Volume  
Speaker  
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Connect the Ethernet Cable  
1.  
Connect the Ethernet cable to the NET port (left-most port).  
Note: The phone is a PoE phone. If you are not using PoE,  
also connect an HP 5V power supply. Caution: A 48V supply, as  
used by other IP phone vendors, will permanently disable this phone.  
Use only a Hewlett-Packard (HP) 5V external power supply (J9767A)..  
If no PoE available  
NET PC  
5V  
DC  
2.  
Attach the Ethernet cable to the wall jack.  
Attach the Phone to the Wall  
1.  
2.  
Attach the phone to the wall by placing the larger portion of  
the mounting holes over the screws on the wall.  
Once in place, pull the phone down so that the narrow area  
of the mounting holes are resting against the screws.  
Mounting  
Holes  
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Signing In  
Sign in Using a PIN  
You can sign in to Lync Phone Edition by using a sign-in personal  
identification number (PIN).  
1.  
Connect an Ethernet cable to the NET port on the phone.  
If no PoE available  
NET PC  
5V  
DC  
If you are not using PoE, also connect a Hewlett-Packard (HP) 5V  
external power supply (J9767A) to the phone. This is the only power  
supply covered under the HP warranty. See your HP representative  
for more details. Caution: A 48V supply, as used by other IP phone vendors,  
will permanently disable this phone. Use only a Hewlett-Packard (HP) 5V external  
power supply (J9767A)..  
2.  
Enter your phone number or extension, then select Next.  
3.  
Enter your PIN, then select Sign In.  
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Create/Reset Your Sign-in PIN  
To create or reset your sign-in PIN, do one of the following:  
On your computer:  
1.  
Open Microsoft® Outlook®, and click Online Meeting from the  
Home page.  
Note: In many Outlook clients, Online Meeting is listed in the  
New Items dropdown.  
2.  
3.  
4.  
From the meeting invitation, click Online Meeting.  
Click Forgot your dial-in PIN?  
From the PIN settings page, click Sign In, then create or reset  
your PIN.  
From a web browser:  
1.  
2.  
In the address bar of your web browser, type the address of  
the Dial-in Conferencing Settings page that was provided to  
you by your support team (e.g.,  
https://im.contoso.com/dialin).  
Once the webservice has opened, reset your PIN.  
If you have trouble with both options, please contact your support  
team.  
Configure Your PIN to Unlock Phone  
The PIN auto-lock feature is enabled by default in Lync Server, so if  
the administrator has not disabled it, you will be prompted to create  
a PIN upon registering your phone. Once the auto-lock PIN has been  
set, your phone will lock when left unattended for a specified period  
of time (determined by your support team). You also have the option  
to manually lock/unlock your phone.  
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To configure the auto-lock PIN:  
1.  
On the Desk Phone Setup screen, enter a PIN.  
Note: By default, common patterns are not permitted in the  
PIN field; however, your administrator may have changed the  
defaults.  
2.  
3.  
Enter the PIN again.  
Click Done.  
To change your PIN once it has been set:  
1.  
2.  
3.  
Click the Menu key, and select Settings.  
Press the key.  
Select Change PIN.  
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Customizing Your Phone  
To complete the Desk Phone Setup process, you will be prompted to  
customize your phone settings, such as the time zone, date, and time  
format.  
1.  
On the Desk Phone Setup screen, click Next.  
2.  
3.  
Select your time zone, date, and time format, then click Next.  
Click Done to begin using your phone, or click Settings for  
more options.  
Note:  
After your phone has been set up, you can access the  
Settings menu at any time by clicking the Menu button, and  
then selecting Settings.  
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At a Glance  
Message Waiting Indicator  
– Blinking fast: Incoming call  
– Steady light: In call  
HP 4110  
Handset  
Hook  
– Blinking slowly: Missed call  
Menu Key  
LCD Display  
Select Key  
Context-Senstive  
Soft Key  
Navigation Keys  
Up/Down/Select  
Cancel/Back Key  
Home Key  
1
4
7
ABC  
JKL  
2
5
8
0
DEF  
3
6
9
#
GHI  
MNO  
WXYZ  
Keypad  
PQRS  
TUV  
Speaker  
Mute  
Volume  
Speaker  
Speakerphone  
Key  
Space Character  
Mute Key  
Volume  
(Down/Up)  
Home key—Returns you to the home screen.  
Navigation keys—For navigating within the display menus. Press  
^ to go up, press ˅ to go down, and use the  
to confirm your  
selection.  
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Cancel/back key—Cancels actions or input.  
Mute key: Turns microphone on/off.  
Speakerphone key: Turns speakerphone on/off.  
Phone User Interface  
The home page of the phone user interface is shown below. To see  
additional options, press Menu. See next page for an expanded view.  
Contacts  
Call Log  
Voice Mail  
Search or Dial a Phone Number  
Calendar  
Confirm Soft Key  
(same as check mark)  
Context-Sensitive  
Soft Key  
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Press Menu from the home page of the phone.  
System Information  
4:54 PM  
Call Forwarding  
Call Forwarding Oꢀ  
5:00 PM  
Version: 4.0.7577.340  
MAC: 00:04:13:72:00:7F  
IP Address: 192.169.0.46  
Subnet Mask: 255.255.255.0  
Gateway Address: 192.168.0.1  
DNS Server: 192.168.0.1  
VLAN ID: 1  
Do not forward calls  
Forward to Voice Mail  
Forward to a contact or any phone number  
Simultaneously ring a phone number  
Part Number: HP_4110_A1  
Serial Number: 0M08400000  
Last Update: N/A  
Menu  
Switch User  
5:10 PM  
Last Update Request: 08/12/2011, 9:58  
Last Update Status: (0x0/200)  
Do you want to sign out the  
current user and sign in a diꢁerent  
user?  
Menu  
Send Logs  
4:54 PM  
Help Topics  
Yes  
Menu  
No  
Sign in Using Lync 2010  
Sign in Using a PIN  
Settings  
10:20 AM  
Conꢀgure Your Unlock PIN to Unlock Y ...  
View a Contact Card  
Use Search  
Volume  
Brightness  
Logging  
Use Contact Groups  
Check Voice Mail  
Use Call Logs  
Desk Phone Location  
Make Test Call  
Ringtones  
Call Controls  
Time Zone  
Notiꢀcations  
Date Format  
Time Format  
Language  
Conferences Options  
Make a Call  
Forward a Call  
High Contrast  
Text Telephony (TTY)  
Unit Tests  
(Additional topics continue)  
Select  
Select  
Menu  
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Using the Phone  
Make a Call  
Pick up the handset and dial, or do any the following.  
Use a Contacts List  
1.  
2.  
3.  
From the Home screen, select the Contacts icon.  
Select the contact group the user is in.  
Select the contact’s name, then press Call.  
Search for a Contact  
1.  
Press the numbers on the keypad that correspond to the  
contact name or the phone extension. For example, to find  
"Tony Smith," begin pressing 8669*76484, where "*" is the  
space between the first and last name.  
2.  
Select the contact’s name, then press Call.  
Receive a Call  
From the Incoming Call screen, do one of the following:  
To receive the call, select Answer or pick up the handset.  
To receive a call with a headset, press  
.
To receive a call using the speakerphone, press  
.
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To send the caller directly to your voice mail, select To Voice Mail.  
Control the Volume  
From the phone, press  
.
Mute a Call  
To mute yourself when in a call, press the Mute key on the  
phone, or select Hold. To unmute, press the Mute key again.  
To mute everyone except yourself during a conference call,  
select Mute All But Me.  
Access Help Topics  
To access help topics from the phone:  
1.  
2.  
Press Menu from the home page.  
Select Help.  
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Cleaning  
To clean the HP 4110 IP phone, use an anti-static cloth. Please avoid  
cleaning liquids, as they might damage the surface or the internal  
electronics of the phone.  
Where to Go Next  
For information to help get you started with Microsoft Lync  
2010 Devices, go to technet.microsoft.com/en-us/library/gg398926.aspx.  
For information about managing devices, go to  
technet.microsoft.com/en-us/library/gg398307.aspx.  
For the most up-to-date planning information for Microsoft  
Lync 2010 Devices, go to go.microsoft.com/fwlink/?LinkId=204935.  
For the most up-to-date deployment information for Microsoft  
Lync 2010 Devices, go to go.microsoft.com/fwlink/?LinkId=204936.  
For the most up-to-date troubleshooting information for  
Microsoft Lync 2010 Devices, go to  
go.microsoft.com/fwlink/?LinkId=204933.  
For the complete set of the Microsoft Lync 2010 online server  
and client documentation, go to  
technet.microsoft.com/en-us/library/gg398616.aspx.  
Safety Instructions  
Note: This device does not have a power switch. It powers on when  
the external power adapter is plugged in, or alternatively, when the  
LAN cable is connected to a PoE source.  
Follow the instructions in this manual and other applicable  
documentation of the device.  
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Grounding  
If your LAN covers an area served by more than one power  
distribution system, be sure the associated safety grounds are  
securely interconnected.  
Caution! LAN cables may occasionally be subject to hazardous  
transient voltages (such as lightning or disturbances in the electrical  
utilities power grid). Handle exposed metal components of the  
network with caution.  
Servicing  
No user-serviceable parts are inside this product. Any servicing,  
adjustment, maintenance, or repair must be performed by service-  
trained personnel only.  
Power Adapter  
The phone is a PoE phone. If the phone is not supplied with power  
via an Ethernet cable, an external power adapter must be used. Use  
only the power adapter expressly recommended by Hewlett-Packard  
(HP 5V external power supply, J9767A). Caution: A 48V supply, as used  
by other IP phone vendors, will permanently disable this phone.  
Magnetic Earpiece  
Caution: The earpiece of the HP 4110 has a strong magnetic field that  
can attract ferromagnetic objects, such as pins, paperclips, staples,  
thumbtacks, and other metallic items. Be careful when the earpiece  
is near these objects. Sharp objects that adhere to the magnets  
in the earpiece may result in cuts or injury to the ear, face, and/or  
hands.  
Miscellaneous  
Avoid placing the cables where people may trip over them or  
where they may be exposed to mechanical pressure, as this  
may damage them.  
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Caution: This device is for indoor use only! NOT FOR  
OUTDOOR USE!  
Do not install the device in rooms with high humidity (for  
example, in bathrooms, laundry rooms, damp basements).  
Do not immerse the device in water and do not spill or pour  
liquids of any kind onto or into the device.  
Do not install the device in surroundings at risk for explosions  
(paint shops, for example). Do not use the device if you smell  
gas or other potentially explosive fumes.  
Do not use the device during thunderstorms. Lightning  
striking the power grid may cause electric shocks.  
SELV (Safety Extra Low Voltage) Compliance  
Safety status of input/output connections comply with SELV  
requirements.  
Warning: DO NOT CONNECT DIRECTLY TO PHONES LINES!  
This device has been designed only for connection to Ethernet  
ports. LAN ports contain SELV circuits, and PSTN ports contain  
TNV circuits. Some LAN and PSTN ports both use RJ-45 (8P8C)  
connectors. Use caution when connecting cables.  
Regulatory/Certifications  
U. S. A.  
This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment  
generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or  
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television reception, which can be determined by turning  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet on a circuit different from  
that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for  
help.  
Changes or modifications to this device that are not expressly  
approved by Hewlett-Packard could void the user's authority to  
operate this equipment.  
Canada  
This Class B digital apparatus complies with Canadian ICES-003. Cet  
appareil numérique de la classe B est conforme à la norme NMB-003  
du Canada.  
Japan  
この装置はラスB情  
することを目的いますがの装置がラジオやテレビ受信  
機に近て使用されると障害を引き起こすがあります。  
取扱説明書にって正しい取り扱いをして下さい。  
報技術装置での装置は庭環境で使用  
Korea  
New Zealand  
The grant of a Telepermit for any item of terminal equipment indicates  
only that Telecom has accepted that the item complies with minimum  
conditions for connecting to its network (the item cannot connect  
directly to phone lines; the connection is made indirectly). It indicates  
no endorsement of the product by Telecom, nor does it provide any  
sort of warranty. Above all, it provides no assurance that any item  
will work correctly in all respects with another item of Telepermitted  
equipment of a different make or model, nor does it imply that any  
product is compatible with all of Telecom's network services.  
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Russia/Belarus/Kazakhstan/CEE Safety:  
Product overview:  
The HP 4110 IP Phone is a Microsoft® Lync optimized common area  
telephone. HP 4110 IP Phones are standalone, cost-effective, and mainstream  
phones that are ideal for deployments in common areas such as lobbies. It  
provides Power over Ethernet (PoE) connectivity as well as an optional power  
adapter.  
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Standards Conformance  
Safety: UL 60950-1; CAN/CSA 22.2 No. 60950-1; EN 60950-1  
EMC: CISPR 22 Class B; EN 55022 Class B; EN 55024; ICES-  
003 Class B; VCCI Class B; FCC Part 15, Class B; KCC Class B  
Power consumption: 2.5-7 watts (without USB peripherals)  
Power: 5 V DC (also has PoE 802.3af support)  
Ports: 2 RJ-45 auto-negotiating 10/100/1000 PoE ports (IEEE  
802.3 Type 10BASE-T, IEEE 802.3u Type 100BASE-TX, IEEE  
802.3ab Type 1000BASE-T, IEEE 802.3af PoE)  
Power over Ethernet: IEEE 802.3af, Class 2  
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Declaration of Conformity  
DECLARATION OF CONFORMITY  
according to ISO/IEC 17050-1 and EN 17050-1  
DoC #: RSVLC-1101-01  
Supplier’s Name:  
Hewlett-Packard Company  
Manufacturer's Address:  
8000 Foothills Blvd., Roseville, CA 95747 U.S.A.  
declares, that the product  
Product Name:  
HP 4110 IP Phone  
J9765A  
Product Number(s):  
Regulatory Model No: RSVLC-1101  
Product Options: J9767A  
conforms to the following Product Specifications:  
Safety:  
IEC 60950-1:2005 / EN 60950-1:2006 +A11:2009  
EN 62479:2010  
EMC:  
EN 55022:2006 +A1:2007, Class B  
EN 55024:1998 +A1:2001 +A2:2003  
Telecom:  
FCC 47 CFR 68.316, Hearing Aid Compatibility for products with handsets  
Energy Use: Regulation (EC) No. 1275/2008  
Supplementary Information:  
The product herewith complies with the requirements of the Low Voltage Directive 2006/95/EC and  
the EMC Directive 2004/108/EC and carries the CE marking accordingly.  
This device complies with part 15 of the FCC Rules. Operation is subject to the following two  
conditions: 1) This device may not cause harmful interference, and 2) this device must accept any  
interference received, including interference that may cause undesired operation.  
For regulatory identification purposes, this product has been assigned a Regulatory Model Number  
(RMN). The RMN is the main product identifier listed in the regulatory documentation and test reports  
for this product. The RMN should not be confused with the marketing name or product number.  
Roseville, September 7, 2011  
Michael E. Avery, Regulatory Engineering Mgr  
HP Networking  
Local contact for regulatory information:  
EU:  
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Straße 140, D-71034 Böblingen, Germany  
U.S.: Hewlett-Packard, 3000 Hanover St., Palo Alto, CA 94304, U.S.A. 650-857-1501  
24  
Technology for better business outcomes  
© Copyright 2015 Hewlett-Packard Development Company, L.P.  
The information contained herein is subject to change without  
notice. The only warranties for HP products and services are set  
forth in the express warranty statements accompanying such  
products and services. Nothing herein should be construed as  
constituting an additional warranty. HP will not be liable for  
technical or editorial errors or omissions contained herein.  
April 2015  
Manual Part Number  
5998-3707  
*5998-3707*  

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