P3PC-6062-03ENZ0
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Contents
Index
SP-1425
Introduction
Explains the names and functions of parts
and basic scanner operation.
Scanner
Overview
Explains how to load documents on the
scanner.
How to Load
Documents
Operator's Guide
Explains how to use the operator panel.
Explains about various ways of scanning.
Explains how to clean the scanner.
Explains how to replace the consumables.
Explains about troubleshooting.
How to Use the
Operator Panel
Thank you for purchasing our image scanner.
This manual explains about the basic operations and handling of the scanner.
For information on scanner installation and connection, refer to the Quick Installation Sheet.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Explains how to configure settings in the
Software Operation Panel.
Operational
Settings
Appendix
Glossary
How to Use This Manual
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Contents
Index
Introduction
Introduction
Introduction
Scanner
Overview
Thank you for purchasing our image scanner.
Manual
Description
About This Product
Operator's Guide
(this manual) (PDF)
Provides detailed information on how to
operate and maintain the scanner daily,
how to replace the consumables, and how
to troubleshoot problems. Included in the
Setup DVD-ROM.
How to Load
Documents
This product is equipped with an Automatic Document Feeder
(ADF) that allows duplex (double-sided) scanning and a
flatbed that allows you to scan thin paper or a thick document
such as a book.
How to Use the
Operator Panel
Scanner Central Admin
User's Guide (PDF)
Explains about the overview, installation,
operation and maintenance of Scanner
Central Admin. Included in the Setup DVD-
ROM.
Scanner Type
Scanning Speed (*1)
25 ppm/50 ipm
4 sec./sheet
Various Ways to
Scan
ADF
Flatbed
Error Recovery Guide
(HTML Help)
Details the status of the scanner and
explains how to resolve problems
encountered.
Contains movie segments that explain
operation procedures such as cleaning this
product and replacing the consumables.
Included in the Setup DVD-ROM.
Daily Care
*1: When scanning A4 size documents at 300 dpi using JPEG
Compression.
Replacing the
Consumables
Manuals
Help (scanner driver)
Help (application)
Explains how to use and configure the
settings for the scanner drivers.
Can be referenced from each scanner
driver.
The following manuals are included for this product. Read
them as needed.
Troubleshooting
Explains how to use and configure the
settings for the application software. Read
them as needed. Can be referenced from
each application.
Manual
Description
Operational
Settings
Safety Precautions
(paper, PDF)
Contains important information about the
safe use of this product.
Make sure to read this manual before
using the scanner.
The PDF version is included in the Setup
DVD-ROM.
Appendix
Glossary
Quick Installation Sheet
(paper)
Explains about scanner installation and
setup.
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Index
Introduction
Trademarks
Manufacturer
ISIS is a trademark of Open Text.
PFU Limited
Introduction
Adobe, Acrobat, and Reader are either registered trademarks
or trade names of Adobe Systems Incorporated in the United
States and/or other countries.
YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku,
Yokohama, Kanagawa, 220-8567, Japan
© PFU Limited 2016-2019
Scanner
Overview
Intel, Pentium, and Intel Core are trademarks of Intel
Corporation or its subsidiaries in the U.S. and/or other
countries.
How to Load
Documents
ABBYY™ FineReader™ Sprint
©2014-2016 ABBYY, All rights reserved.
How to Use the
Operator Panel
ABBYY and FineReader are trademarks of ABBYY Software,
Ltd. which may be registered in some jurisdictions.
Presto!™ PageManager™
© 2002-2016, NewSoft Technology Corp. All Rights Reserved.
NewSoft, Presto! and PageManager are either registered
trademarks or trademarks of NewSoft Technology Corp.
PaperStream is a registered trademark of PFU Limited in
Japan.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Other company names and product names are the registered
trademarks or trademarks of the respective companies.
Troubleshooting
Operational
Settings
Appendix
Glossary
4
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Contents
Index
Conventions
Conventions
Introduction
Scanner
Overview
Safety Information
Abbreviations Used in This Manual
The attached "Safety Precautions" manual contains important
information about the safe and correct use of this product.
Make sure that you read and understand it before using the
scanner.
The operating systems and products in this manual are
indicated as follows.
How to Load
Documents
Name
Indication
®
Windows
Server 2008
(*1)
Windows Server 2008 Standard (32-bit/64-bit)
How to Use the
Operator Panel
Symbols Used in This Manual
®
Windows Server 2008 R2 Standard (64-bit)
The following indications are used in this manual to obviate
any chance of accident or damage to you, people near you,
and your property. Warning labels consist of a symbol
indicating the severity and a warning statement. The symbols
and their meanings are as follows.
®
Windows 7
(*1)
Various Ways to
Scan
Windows 7 Home Premium (32-bit/64-bit)
®
Windows 7 Professional (32-bit/64-bit)
®
Windows 7 Enterprise (32-bit/64-bit)
Daily Care
®
This indication alerts operators of an operation
that, if not strictly observed, may result in severe
injury or death.
Windows 7 Ultimate (32-bit/64-bit)
Replacing the
Consumables
®
Windows
Server 2012
(*1)
Windows Server 2012 Standard (64-bit)
This indication alerts operators of an operation
that, if not strictly observed, may result in safety
hazards to personnel or damage to the product.
®
Windows
Server 2012
R2 (*1)
Windows Server 2012 R2 Standard (64-bit)
Troubleshooting
Operational
Settings
®
Windows 8.1
(*1)
Windows 8.1 (32-bit/64-bit)
®
Windows 8.1 Pro (32-bit/64-bit)
®
Windows 8.1 Enterprise (32-bit/64-bit)
Appendix
Glossary
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Index
Conventions
Arrow Symbols in This Manual
Name
Indication
®
Right-arrow symbols () are used to separate icons or menu
options you should select in succession.
Example: Click [Start] menu [Control Panel].
Windows 10
(*1)
Windows 10 Home (32-bit/64-bit)
Introduction
®
Windows 10 Pro (32-bit/64-bit)
Scanner
®
Overview
Windows 10 Enterprise (32-bit/64-bit)
®
Windows 10 Education (32-bit/64-bit)
How to Load
Documents
®
Windows
Server 2016
(*1)
Windows Server 2016 Standard (64-bit)
How to Use the
Operator Panel
®
Windows
Server 2019
(*1)
Windows Server 2019 Standard (64-bit)
Various Ways to
Scan
®
Word
Microsoft Word
®
Microsoft Office Word
Daily Care
®
®
Excel
Microsoft Excel
®
®
Microsoft Office Excel
Replacing the
Consumables
Presto!™ PageManager™
Presto!
PageManager
Troubleshooting
ABBYY™ FineReader™ Sprint
ABBYY
FineReader
Sprint
Operational
Settings
PaperStream IP (TWAIN) for SP Series
PaperStream IP (TWAIN x64) for SP Series
PaperStream IP (ISIS) for SP Series
PaperStream
IP driver
*1: Where there is no distinction between the different versions of the
above operating system, the general term "Windows" is used.
Appendix
Glossary
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Index
Conventions
Screen Examples in This Manual
Microsoft product screenshots are reprinted with permission
from Microsoft Corporation.
Introduction
The screen examples in this manual are subject to change
without notice in the interest of product development.
If the actual displayed screen differs from the screen
examples in this manual, operate by following the actual
displayed screen while referring to the user's manual of the
scanner application that you are using.
Scanner
Overview
How to Load
Documents
The screen examples used in this manual are of the
PaperStream IP driver.
How to Use the
Operator Panel
The screenshots used in this manual are of Windows 7. The
actual windows and operations may differ depending on the
operating system. Also note that with some scanner models,
the screens and operations may differ from this manual when
you update the PaperStream IP driver. In that case, refer to
the manual provided upon updating the driver.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Contents
Contents
Introduction
Scanner
Overview
How to Use This Manual ................................................................................................................................... 2
Introduction ........................................................................................................................................................ 3
Conventions ....................................................................................................................................................... 5
How to Load
Documents
Chapter 1 Scanner Overview ........................................................................................................................ 13
1.1
1.2
Main Features .............................................................................................................................................................. 14
Parts and Functions .................................................................................................................................................... 15
How to Use the
Operator Panel
Front............................................................................................................................................................................... 15
Back ............................................................................................................................................................................... 16
Removable Parts............................................................................................................................................................ 17
Inside (ADF) ................................................................................................................................................................... 18
Inside (Flatbed) .............................................................................................................................................................. 19
Turning the Power ON/OFF ........................................................................................................................................ 20
Various Ways to
Scan
Daily Care
1.3
1.4
1.5
How to Turn the Power ON ............................................................................................................................................ 20
How to Turn the Power OFF .......................................................................................................................................... 20
Opening/Closing the ADF ........................................................................................................................................... 21
Replacing the
Consumables
How to Open the ADF .................................................................................................................................................... 21
How to Close the ADF.................................................................................................................................................... 21
Opening/Closing the Document Cover ..................................................................................................................... 22
Troubleshooting
Operational
Settings
How to Open the Document Cover ................................................................................................................................ 22
How to Close the Document Cover................................................................................................................................ 22
Setting Up the ADF Paper Chute (Feeder) ................................................................................................................ 23
Setting Up the Stacker ................................................................................................................................................ 24
Power Saving Mode .................................................................................................................................................... 25
Basic Flow of Scanning Operation ............................................................................................................................ 26
1.6
1.7
1.8
1.9
Appendix
Glossary
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Index
Contents
1.10 Bundled Software ....................................................................................................................................................... 28
Overview of Bundled Software....................................................................................................................................... 28
System Requirements.................................................................................................................................................... 29
Installing the Bundled Software...................................................................................................................................... 30
Introduction
Scanner
Overview
Chapter 2 How to Load Documents ............................................................................................................. 31
2.1
Loading Documents into the ADF ............................................................................................................................. 32
How to Load
Documents
Preparation..................................................................................................................................................................... 32
How to Load Documents................................................................................................................................................ 33
Placing a Document on the Flatbed .......................................................................................................................... 34
Documents for Scanning ............................................................................................................................................ 35
2.3
How to Use the
Operator Panel
Paper Size...................................................................................................................................................................... 35
Conditions ...................................................................................................................................................................... 35
Loading Capacity............................................................................................................................................................ 37
Area Not to Be Perforated.............................................................................................................................................. 38
Conditions for Multifeed Detection ................................................................................................................................. 38
Conditions for Automatic Page Size Detection............................................................................................................... 39
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Chapter 3 How to Use the Operator Panel .................................................................................................. 40
3.1
Operator Panel ............................................................................................................................................................. 41
Names and Functions .................................................................................................................................................... 41
Indications for the LED Indicator and the [Power] Button............................................................................................... 42
Troubleshooting
Chapter 4 Various Ways to Scan ................................................................................................................. 43
Operational
Settings
4.1
4.2
Summary ...................................................................................................................................................................... 44
Scanning Documents of Different Types and Sizes ................................................................................................ 45
Long Page Scanning...................................................................................................................................................... 45
Scanning a Book ............................................................................................................................................................ 46
Scanning a Large Document on the Flatbed.................................................................................................................. 47
Appendix
Glossary
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Index
Contents
4.3
Advanced Scanning .................................................................................................................................................... 48
Using a Button on the Scanner to Start Scanning.......................................................................................................... 48
Introduction
Chapter 5 Daily Care ..................................................................................................................................... 50
Scanner
5.1
Cleaning Materials and Locations that Require Cleaning ....................................................................................... 51
Overview
Cleaning Materials.......................................................................................................................................................... 51
Location and Frequency................................................................................................................................................. 52
Cleaning the Outside .................................................................................................................................................. 53
Cleaning the Inside ..................................................................................................................................................... 54
How to Load
Documents
5.2
5.3
Cleaning the ADF (with Cleaning Paper) ....................................................................................................................... 54
Cleaning the ADF (with Cloth)........................................................................................................................................ 55
Cleaning the Flatbed ...................................................................................................................................................... 58
How to Use the
Operator Panel
Various Ways to
Scan
Chapter 6 Replacing the Consumables ....................................................................................................... 60
6.1
6.2
6.3
Consumables and Replacement Cycles ................................................................................................................... 61
Replacing the Pad Unit ............................................................................................................................................... 62
Replacing the Pick Roller Unit ................................................................................................................................... 64
Daily Care
Chapter 7 Troubleshooting ........................................................................................................................... 66
Replacing the
Consumables
7.1
7.2
Paper Jam .................................................................................................................................................................... 67
Error Indications on Operator Panel ......................................................................................................................... 68
Troubleshooting
Temporary Errors ........................................................................................................................................................... 69
Device Errors.................................................................................................................................................................. 70
Troubleshooting .......................................................................................................................................................... 71
7.3
Operational
Settings
Scanner cannot be powered ON.................................................................................................................................... 72
Scanning does not start.................................................................................................................................................. 73
Image quality is poor. ..................................................................................................................................................... 74
Quality of scanned text or lines is unsatisfactory. .......................................................................................................... 75
Images are distorted or not clear.................................................................................................................................... 76
Vertical streaks appear on the scanned image. ............................................................................................................. 77
Appendix
Glossary
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Index
Contents
The LED indicator on the operator panel is lit or flashing after the scanner is turned on............................................... 78
Multifeed error occurs frequently.................................................................................................................................... 79
Situation in which the document is not fed into the ADF occurs frequently.................................................................... 81
Paper jams/pick errors occur frequently......................................................................................................................... 82
Scanned images turn out elongated............................................................................................................................... 83
A shadow appears at the top or the bottom of the scanned image................................................................................ 84
There are black traces on the document........................................................................................................................ 85
Before You Contact the Scanner Service Provider .................................................................................................. 86
Introduction
Scanner
Overview
How to Load
Documents
7.4
7.5
General........................................................................................................................................................................... 86
Error Status .................................................................................................................................................................... 86
Checking the Product Labels ..................................................................................................................................... 88
How to Use the
Operator Panel
Location.......................................................................................................................................................................... 88
Various Ways to
Scan
Chapter 8 Operational Settings .................................................................................................................... 89
8.1
8.2
Starting Up the Software Operation Panel ................................................................................................................ 90
Password Setting ........................................................................................................................................................ 92
Daily Care
Setting a Password ........................................................................................................................................................ 92
Setting [View Only mode]............................................................................................................................................... 93
Clearing [View Only mode]............................................................................................................................................. 94
Changing the Password ................................................................................................................................................. 95
Clearing the Password ................................................................................................................................................... 96
Resetting the Password ................................................................................................................................................. 97
Configuration Items .................................................................................................................................................... 98
Replacing the
Consumables
Troubleshooting
8.3
Operational
Settings
Device Setting ................................................................................................................................................................ 98
Device Setting 2 ........................................................................................................................................................... 100
Settings Related to Sheet Counters ........................................................................................................................ 102
8.4
8.5
Checking and Resetting the Sheet Counters ............................................................................................................... 102
Settings Related to Scanning ................................................................................................................................... 105
Appendix
Glossary
Setting the Image Quality for Scanning [Image Quality Mode]..................................................................................... 105
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Index
Contents
8.6
Settings Related to Waiting Time ............................................................................................................................ 106
Waiting Time to Enter Power Saving Mode [Power saving]......................................................................................... 106
Introduction
Appendix ..................................................................................................................................................... 107
A.1 Basic Specification ................................................................................................................................................... 108
A.2 Installation Specification .......................................................................................................................................... 110
A.3 Outer Dimensions ..................................................................................................................................................... 112
A.4 Uninstalling the Software ......................................................................................................................................... 113
Scanner
Overview
How to Load
Documents
Contact for Inquiries ................................................................................................................................... 114
Glossary ....................................................................................................................................................... 115
Index ............................................................................................................................................................. 124
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Contents
Index
Introduction
Chapter 1 Scanner Overview
Scanner
Overview
How to Load
Documents
This chapter explains about the names and functions of the scanner components, as well as the methods for basic
operations.
How to Use the
Operator Panel
1.1 Main Features.............................................................................................................................................14
1.2 Parts and Functions....................................................................................................................................15
1.3 Turning the Power ON/OFF........................................................................................................................20
1.4 Opening/Closing the ADF...........................................................................................................................21
1.5 Opening/Closing the Document Cover.......................................................................................................22
1.6 Setting Up the ADF Paper Chute (Feeder).................................................................................................23
1.7 Setting Up the Stacker................................................................................................................................24
1.8 Power Saving Mode ...................................................................................................................................25
1.9 Basic Flow of Scanning Operation .............................................................................................................26
1.10 Bundled Software .....................................................................................................................................28
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
TOP
Contents
Index
Chapter 1 Scanner Overview
1.1 Main Features
Introduction
*1: When scanning A4 size documents at 300 dpi using JPEG
Compression.
This section explains about the main features of this product.
The scanner is equipped with the following features:
High speed scanning
Scanner
Overview
2
*2: When using documents with a paper weight of 80 g/m (20 lb).
The scanner has achieved a scanning speed of 25 ppm/50 ipm with the
ADF (*1) and a scanning speed of 4 sec./sheet with the flatbed (*1).
Furthermore, you can load up to 50 sheets (*2) of documents in the ADF
for continuous scanning which allows you to quickly digitize a large
volume of documents.
How to Load
Documents
How to Use the
Operator Panel
Reduced work loss caused by multifeeds
The scanner is equipped with an ultrasonic multifeed sensor that
accurately detects "multifeed" errors where two or more sheets are fed
through the scanner at once, avoiding potential work loss.
Various Ways to
Scan
Centralized management of multiple scanners
The bundled "Scanner Central Admin Agent" application allows you to
manage multiple scanners together. For example, you can update the
scanner settings and drivers, as well as monitor the operating status of
each scanner.
Daily Care
For details, refer to the Scanner Central Admin User's Guide.
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Chapter 1 Scanner Overview
1.2 Parts and Functions
Introduction
This section shows the names of the scanner parts.
Scanner
Overview
Front
Chute Extension
Pull this out to adjust to the document length.
How to Load
Documents
ADF Paper Chute (Feeder)
Holds the documents to be scanned.
How to Use the
Operator Panel
Side Guides
Positions the documents in place when the
documents are loaded in the ADF paper chute
(feeder) as they are fed into the scanner.
Stopper
Lift this up if needed.
Various Ways to
Scan
Daily Care
ADF Cover
Open this to replace consumables or to
clean the inside of the scanner.
Stacker
Stacks up the ejected documents.
Replacing the
Consumables
Troubleshooting
ADF
Operator Panel
(Automatic Document Feeder)
Pulls and feeds the documents one sheet at a
time from the ADF paper chute (feeder).
Consists of buttons and an LED indicator.
Can be used to operate the scanner or
check the status.
Operational
Settings
For details, refer to "Chapter 3 How to Use
the Operator Panel" (page 40).
Open this to replace consumables or to clean the
inside of the scanner.
Flatbed
When you scan a document that cannot be
scanned with the ADF, such as thin paper or a thick
document such as a book, place the document on
the glass section.
Appendix
Glossary
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Index
Chapter 1 Scanner Overview
Back
Introduction
Scanner
Overview
How to Load
Documents
How to Use the
Operator Panel
Power Connector
Used to connect the power cable.
"Power cable" refers to the AC cable and AC adapter connected together.
Various Ways to
Scan
Daily Care
USB Connector
Used to connect a USB cable.
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Contents
Index
Chapter 1 Scanner Overview
Inside (ADF)
Introduction
Plastic Idler
Rollers
Scanner
Overview
Pad Unit
Eject Rollers
Rubber Idler
Rollers
How to Load
Documents
Pick Roller
Unit
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Feed
Rollers
Ultrasonic
Sensors
Replacing the
Consumables
Troubleshooting
Operational
Settings
Plastic Idler
Rollers
Glass
Appendix
Glossary
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Index
Chapter 1 Scanner Overview
Inside (Flatbed)
Document Cover
Close it to hold the document in place.
Introduction
Scanner
Overview
How to Load
Documents
Document Pad
Holds the document down against the document bed.
How to Use the
Operator Panel
Various Ways to
Scan
Document Bed
Place a document on the glass section.
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Chapter 1 Scanner Overview
1.3 Turning the Power ON/OFF
This section explains how to power on/off the scanner.
How to Turn the Power ON
Introduction
How to Turn the Power OFF
Scanner
Overview
1 Press and hold down the [Power] button on the operator
panel.
How to Load
Documents
The scanner is turned off, and the [Power] button switches off.
1 Press the [Power] button on the operator panel.
[Power] Button
Power
How to Use the
Operator Panel
Scan/Stop
Check
Various Ways to
Scan
LED Indicator
Daily Care
Replacing the
Consumables
Troubleshooting
The scanner is turned on, and the [Power] button flashes during
the initialization.
The scanner is ready to scan when the [Power] button lights in
green. This status is referred to as "ready status".
Operational
Settings
HINT
In ready status, the LED indicator is off and the [Power] button is lit.
Appendix
Glossary
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Contents
Index
Chapter 1 Scanner Overview
1.4 Opening/Closing the ADF
Introduction
This section describes how to open and close the ADF.
How to Close the ADF
Scanner
Overview
How to Open the ADF
1 Use the ADF tab to close the ADF.
1 Remove all documents from the ADF paper chute
Tab
(feeder).
How to Load
Documents
2 Open the ADF cover.
How to Use the
Operator Panel
ADF Cover
Various Ways to
Scan
2 Close the ADF cover.
Push the center of the ADF cover until it locks in place.
ADF Cover
Daily Care
3 Use the ADF tab to open the ADF.
Replacing the
Consumables
Tab
Troubleshooting
Operational
Settings
Be careful not to get your fingers caught when
closing the ADF.
When the ADF is open, it might close
accidentally. Be careful not to get your fingers
caught.
ATTENTION
Make sure that there is no foreign matter caught inside the ADF when
closing the ADF.
Appendix
Glossary
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Contents
Index
Chapter 1 Scanner Overview
1.5 Opening/Closing the Document Cover
Introduction
This section describes how to open and close the document
cover.
How to Close the Document Cover
Scanner
Overview
How to Open the Document Cover
1 Gently close the document cover.
How to Load
Documents
1 Open the document cover.
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Document Cover
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Contents
Index
Chapter 1 Scanner Overview
1.6 Setting Up the ADF Paper Chute (Feeder)
Introduction
When you start a scan, documents that are loaded in the ADF
paper chute (feeder) are fed into the ADF one by one.
Using the chute extension will keep the documents straight
and feed them smoothly.
2 Pull out the chute extension.
Scanner
Overview
Chute Extension
How to Load
Documents
1 Lift up the ADF paper chute (feeder) until it locks in place.
ADF Paper Chute (Feeder)
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
HINT
When the ADF is not used, push the parts indicated with an arrow
outwards and lower the ADF paper chute (feeder) in place.
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Contents
Index
Chapter 1 Scanner Overview
1.7 Setting Up the Stacker
Introduction
When you start a scan, documents that are loaded in the ADF
paper chute (feeder) are ejected onto the stacker one by one.
When scanning a relatively long document such as an A4 size
document, use the stopper described below so that the
document will be kept straight and stacked neatly.
Scanner
Overview
How to Load
Documents
1 Lift up the stopper.
How to Use the
Operator Panel
Stopper
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Stacker
Troubleshooting
ATTENTION
Do not lift up the stopper more than 90 degrees because it may break.
Operational
Settings
Appendix
Glossary
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Contents
Index
Chapter 1 Scanner Overview
1.8 Power Saving Mode
Introduction
Power saving mode keeps the power consumption low when
the scanner has not been used for a certain period of time.
If the scanner is left powered on for 15 minutes (the factory
default value) without being used, it automatically enters
power saving mode.
To resume from power saving mode, perform one of the
following:
For details, refer to "1.3 Turning the Power ON/OFF" (page
20).
Scanner
Overview
ATTENTION
The scanner may not enter power saving mode if there is a
document remaining on the paper path. In this case, remove the
document.
For details, refer to "7.1 Paper Jam" (page 67).
For some applications, the scanner may not be turned off even if the
[Power off after a certain period of time] check box is selected.
If the scanner is automatically turned off while you are using the
image scanning application, exit the application, and then turn the
power on.
How to Load
Documents
How to Use the
Operator Panel
Load a document in the ADF paper chute (feeder)
Press the [Scan/Stop] button on the operator panel
Perform scanning from an application
Various Ways to
Scan
HINT
You can use the Software Operation Panel to change the waiting
time for entering power saving mode.
For details, refer to "Waiting Time to Enter Power Saving Mode
[Power saving]" (page 106).
For details about the operator panel, refer to "Chapter 3 How to Use
the Operator Panel" (page 40).
When the scanner resumes from power saving mode, the
[Power] button on the operator panel flashes until the scanner
is in ready status.
Daily Care
The scanner is turned off automatically if it is left on for a
certain period of time without being used, reducing the power
consumption until the next scan.
Replacing the
Consumables
To prevent the scanner from being turned off automatically,
clear the [Power off after a certain period of time] check box in
[Device Setting] on the Software Operation Panel. For details,
refer to "Waiting Time to Enter Power Saving Mode [Power
saving]" (page 106).
Troubleshooting
Operational
Settings
To turn the power back on after the power is turned off
automatically, press the [Power] button on the operator panel.
Appendix
Glossary
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Contents
Index
Chapter 1 Scanner Overview
1.9 Basic Flow of Scanning Operation
Introduction
This section explains about the basic flow of performing a
scan.
Scanning procedures and operations slightly vary depending
on the image scanning application.
For details, refer to the image scanning application manual.
The following describes the normal procedure for scanning.
Scanner
Overview
In order to perform a scan, you need a scanner driver and an
image scanning application that supports the scanner driver.
The following scanner drivers and image scanning
applications are bundled with the scanner:
Scanner driver
How to Load
Documents
1 Turn on the scanner.
For details, refer to "1.3 Turning the Power ON/OFF" (page 20).
How to Use the
Operator Panel
-
-
-
PaperStream IP (TWAIN) for SP Series
PaperStream IP (TWAIN x64) for SP Series
PaperStream IP (ISIS) for SP Series
2 Load documents in the ADF paper chute (feeder).
Load the documents with the front side (scanning side) facing up.
Various Ways to
Scan
Image scanning application
-
-
-
PaperStream Capture Lite
Presto! PageManager
ABBYY FineReader Sprint
Daily Care
HINT
For details about the scanner drivers and image scanning applications,
refer to "1.10 Bundled Software" (page 28).
Replacing the
Consumables
Troubleshooting
For details, refer to "Chapter 2 How to Load Documents" (page 31).
Operational
Settings
3 Start an image scanning application.
4 Select a scanner driver.
For some image scanning applications, selection of a scanner driver
may not be needed.
Appendix
Glossary
26
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Contents
Index
Chapter 1 Scanner Overview
5 Select a scanner.
Make sure to select the scanner model that is connected to the
computer.
Introduction
For some image scanning applications, selection of a scanner may
not be needed.
Scanner
Overview
6 In the setup window for the scanner driver, configure the
scan settings.
For some image scanning applications, the setup window for the
scanner driver may not appear.
How to Load
Documents
7 Scan the documents with the image scanning application.
How to Use the
Operator Panel
ATTENTION
When the scanner and the computer are communicating, for
instance, during scanning, do not perform an operation that causes
disconnection of their communication, such as unplugging the USB
cable or logging off the user account.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
27
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Contents
Index
Chapter 1 Scanner Overview
1.10 Bundled Software
Introduction
For details, refer to the Presto! PageManager help and the Presto!
PageManager manual.
Overview of Bundled Software
Scanner
Overview
ABBYY FineReader Sprint
The following softwares are bundled with this product:
An application which supports PaperStream IP (TWAIN) for SP
Series. It does not support the WIA driver. It allows you to convert a
scanned image to a Word or Excel (*1) file.
PaperStream IP driver
The PaperStream IP driver is a scanner driver that conforms to the
TWAIN/ISIS standard.
There are three types of PaperStream IP drivers.
How to Load
Documents
For details, refer to the ABBYY FineReader Sprint Help.
Manuals
-
PaperStream IP (TWAIN) for SP Series
Safety Precautions and the Operator's Guide are installed.
Conforms to the TWAIN standard. Used when you operate the
scanner using TWAIN-compliant 32-bit applications.
How to Use the
Operator Panel
Scanner Central Admin Agent
Allows you to update firmware for multiple scanners at the same time
and centralize the management and monitoring of multiple scanners.
Can be used to monitor the operating status of scanners and check
the information on scanners.
Required applications vary depending on the type of operation.
For details, refer to the Scanner Central Admin User's Guide.
-
PaperStream IP (TWAIN x64) for SP Series
Conforms to the TWAIN standard. Used when you operate the
scanner using TWAIN-compliant 64-bit applications.
Can be installed on a 64-bit operating system.
Various Ways to
Scan
-
PaperStream IP (ISIS) for SP Series
Conforms to the ISIS standard. Used when you operate the
scanner using ISIS-compliant applications.
SP Series Online Update
Daily Care
Checks for the latest software and firmware updates for SP Series
and applies them.
For details, refer to the PaperStream IP driver's Help.
For details, refer to the SP Series Online Update Help.
Software Operation Panel
Allows you to configure various settings such as scanner operations
and the management of consumables. It is installed together with the
PaperStream IP driver.
Replacing the
Consumables
®
*1: Microsoft Office products need to be installed.
For details, refer to "Chapter 8 Operational Settings" (page 89).
Error Recovery Guide
For details about how to configure the scanner settings and
scan different types of documents with the image scanning
application, refer to "Chapter 4 Various Ways to Scan" (page
43).
Troubleshooting
Details the status of the scanner and explains how to resolve
problems encountered. It is installed together with the PaperStream
IP driver.
Operational
Settings
PaperStream Capture Lite
An image scanning application which supports PaperStream IP
(TWAIN) for SP Series. By defining scan settings as document
profiles, you can customize the settings according to your preference.
Presto! PageManager
An image scanning application which supports PaperStream IP
(TWAIN) for SP Series. It allows you to scan, share, and organize
documents easily.
Appendix
Glossary
28
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Contents
Index
Chapter 1 Scanner Overview
System Requirements
Memory
1 GB or more (Recommended: 4 GB or more)
The system requirements are as follows:
Hard disk
drive
5400 rpm or higher (Recommended: 7200 rpm or
higher)
Introduction
®
Operating
system
Windows Server 2008 Standard (32-bit/64-bit)
Display
resolution
1024 × 768 pixel or higher, 65536-color display
Requires free space of 11 GB or more (*4)
Required for installing the software
USB2.0/1.1
Scanner
Overview
(Service Pack 2) (*1) (*2)
®
Windows Server 2008 R2 Standard (64-bit)
(Service Pack 1) (*1) (*2)
Hardware
disk space
®
Windows 7 Home Premium (32-bit/64-bit) (Service
How to Load
Documents
Pack 1)
DVD
Drive
®
Windows 7 Professional (32-bit/64-bit) (Service
Pack 1)
How to Use the
Operator Panel
®
Interface
Windows 7 Enterprise (32-bit/64-bit) (Service Pack
1)
*1: PaperStream Capture Lite is not supported.
®
Windows 7 Ultimate (32-bit/64-bit) (Service Pack 1)
*2: Presto! PageManager and ABBYY FineReader Sprint are not
supported.
Various Ways to
Scan
®
Windows Server 2012 Standard (64-bit) (*1) (*2)
(*3)
*3: The bundled software operates as a desktop application.
®
Windows Server 2012 R2 Standard (64-bit) (*1)
*4: Required disk space for scanning documents varies according to the
file size of the scanned images.
(*2) (*3)
Daily Care
®
Windows 8.1 (32-bit/64-bit) (including updates) (*3)
®
Windows 8.1 Pro (32-bit/64-bit) (including updates)
(*3)
Replacing the
Consumables
®
Windows 8.1 Enterprise (32-bit/64-bit) (including
updates) (*3)
®
Windows 10 Home (32-bit/64-bit) (*3)
®
Troubleshooting
Windows 10 Pro (32-bit/64-bit) (*3)
®
Windows 10 Enterprise (32-bit/64-bit) (*3)
®
Windows 10 Education (32-bit/64-bit) (*3)
Operational
Settings
®
Windows Server 2016 Standard (64-bit) (*1) (*2)
(*3)
®
Windows Server 2019 Standard (64-bit) (*1) (*2)
(*3)
®
®
CPU
Intel Pentium 4 1.8 GHz or higher
®
Appendix
Glossary
(Recommended: Intel Core™ i5 2.5 GHz or higher,
except for the CPU for mobile devices)
29
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Contents
Index
Chapter 1 Scanner Overview
3 Click the [Install software] button.
Installing the Bundled Software
This section explains about the procedure to install the
software from the bundled Setup DVD-ROM.
Introduction
The following software can be installed:
PaperStream IP (TWAIN) for SP Series
PaperStream IP (TWAIN x64) for SP Series
PaperStream IP (ISIS) for SP Series
Software Operation Panel
Scanner
Overview
How to Load
Documents
Error Recovery Guide
PaperStream Capture Lite
Presto! PageManager
How to Use the
Operator Panel
ABBYY FineReader Sprint
Manuals
Scanner Central Admin Agent
SP Series Online Update
Various Ways to
Scan
The window that shows information on the software appears.
4 Check the contents and click the [Next] button.
5 Click the button for the software you want to install.
ATTENTION
If an old version of the software is installed, uninstall it first. For details
about how to uninstall the software, refer to "A.4 Uninstalling the
Software" (page 113).
Daily Care
Replacing the
Consumables
1 Turn on the computer and log onto Windows as a user
with administrator privileges.
2 Insert the Setup DVD-ROM into the DVD drive.
Troubleshooting
The [SP Series Setup] window appears.
HINT
Operational
Settings
If the [SP Series Setup] window does not appear, open [Windows
Explorer] or [Computer] and double-click [Setup.exe] in the Setup
DVD-ROM.
6 Install the software following the instructions displayed on
Appendix
Glossary
the screen.
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Contents
Index
Introduction
Chapter 2 How to Load
Documents
Scanner
Overview
How to Load
Documents
How to Use the
Operator Panel
2.1 Loading Documents into the ADF...............................................................................................................32
2.2 Placing a Document on the Flatbed ...........................................................................................................34
2.3 Documents for Scanning ............................................................................................................................35
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
TOP
Contents
Index
Chapter 2 How to Load Documents
Introduction
2 Fan the documents.
1 Grab a stack of documents, which should be 5 mm or less.
Scanner
Overview
Preparation
2 Hold both ends of the documents and fan them a few times.
HINT
How to Load
Documents
For details about the paper size and quality required for normal
operations, refer to "2.3 Documents for Scanning" (page 35).
How to Use the
Operator Panel
1 If you are loading multiple sheets, check the documents.
1 Check that the documents to be loaded are of the same width.
Documents that are different in width can not be loaded together at
a time.
Various Ways to
Scan
3 Rotate the documents by 90 degrees and fan them in the same
manner.
2 Check the number of sheets.
2
4 Perform steps 1 to 3 for all documents.
5 Align the edges of the documents.
Up to 50 sheets can be loaded (with paper weight of 80 g/m [20 lb]
and thickness of the document stack under 5 mm).
For details, refer to "Loading Capacity" (page 37).
Daily Care
HINT
For more details about how to fan documents, refer to the Error
Recovery Guide.
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
32
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Contents
Index
Chapter 2 How to Load Documents
4 Adjust the side guides to the width of the documents.
How to Load Documents
Do not leave space between the side guides and the documents.
Otherwise, the documents may be fed skewed.
Introduction
1 Set the ADF paper chute (feeder).
For details, refer to "1.6 Setting Up the ADF Paper Chute (Feeder)"
(page 23).
Scanner
Overview
Side Guides
2 Lift up the stopper if needed.
For details, refer to "1.7 Setting Up the Stacker" (page 24).
How to Load
Documents
3 Load documents in the ADF paper chute (feeder).
Load the documents with the front side (scanning side) facing up.
How to Use the
Operator Panel
Various Ways to
Scan
5 Scan the documents with the image scanning application.
Daily Care
For details, refer to the image scanning application manual.
Replacing the
Consumables
Troubleshooting
ATTENTION
Remove all paper clips and staples.
Reduce the number of sheets if a multifeed or pick error occurs.
Operational
Settings
Appendix
Glossary
33
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Contents
Index
Chapter 2 How to Load Documents
2.2 Placing a Document on the Flatbed
Introduction
1 Open the document cover.
3 Close the document cover.
Scanner
Overview
For details, refer to "1.5 Opening/Closing the Document Cover" (page
22).
For details, refer to "1.5 Opening/Closing the Document Cover" (page
22).
2 Place a document on the document bed.
the reference point.
4 Scan the document with the image scanning application.
How to Load
Documents
For details, refer to the image scanning application manual.
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Reference Point
A
Appendix
Glossary
34
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Contents
Index
Chapter 2 How to Load Documents
2.3 Documents for Scanning
Paper Size
Introduction
Conditions
Scanner
Overview
The following documents can be scanned with the ADF. To
scan documents other than the following, use the flatbed.
The following paper sizes can be scanned:
How to Load
Documents
ADF
Maximum size (width × length)
- A4 (portrait) (210 × 297 mm/8.3 × 11.7 in.)
- Legal (8.5 × 14 in.)
Paper Type
The following paper types are recommended:
Wood-free paper
- Long Page (*1)
(216 × 863 mm/8.5 × 34 in., 216 × 3,048 mm/
8.5 ×120 in.)
How to Use the
Operator Panel
Wood-containing paper
PPC paper (recycled)
Minimum size (width × length)
114 × 140 mm (4.49 × 5.51 in.)
When using paper types other than the above, make sure to test with
the same type of paper first to check if the document can be scanned.
Various Ways to
Scan
Flatbed
Maximum size (width × length)
216 × 297 mm (8.50 × 11.69 in.)
Minimum size (width × length)
25.4 × 25.4 mm (1.0 × 1.0 in.)
Paper Weight (Thickness)
The following paper weights can be used:
Daily Care
2
52 to 127g/m (14.0 to 34.3 lb)
*1: Depending on the application or the scan settings for the scanner
driver, there may be insufficient memory to perform scanning.
When a long page is scanned, a maximum length of 3,048 mm (120
in.) can be scanned with a scanning resolution of 200 dpi or lower.
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
35
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Contents
Index
Chapter 2 How to Load Documents
Precautions
ATTENTION
Since carbonless paper contains chemical substances that may
harm the pad unit or rollers (such as the pick roller unit), damage to
the scanner may occur.
If you scan wood-containing paper, the life of the pad unit and the
pick roller unit may end sooner compared to scanning wood-free
paper.
Documents that cannot be scanned successfully
The following types of documents may not be scanned successfully:
Introduction
- Tracing paper
Scanner
Overview
- Documents that are not square or rectangular
- Very thin paper
The pad unit and the pick roller unit may be damaged when a photo/
sticky note on the document comes in contact with these parts during
scanning.
The surface of the document may be damaged when gloss papers
such as photographs are scanned.
Documents that cannot be scanned
The following types of documents must not be scanned:
How to Load
Documents
- Paper-clipped or stapled documents
- Documents on which the ink is still wet
- Documents smaller than 114 × 140 mm (4.5 × 5.5 in.)
- Documents wider than 216 mm (8.5 in.)
The light of the LED may reflect brightly when gloss papers are
scanned.
How to Use the
Operator Panel
- Documents other than paper such as fabric, metal foil, and OHP
film
HINT
Various Ways to
Scan
When scanning semi-transparent documents, increase the
brightness for scanning in the scanner driver to avoid bleed-through.
When you scan documents written in lead pencil, make sure to clean
the rollers frequently. Otherwise, the rollers will be contaminated
which may leave black traces on the document or cause feeding
errors.
For details about cleaning, refer to "Chapter 5 Daily Care" (page 50).
If multifeeds, pick errors, or paper jams occur frequently, refer to "7.3
Troubleshooting" (page 71).
- Plastic card
- Important documents that must not be damaged or smeared
- Documents of non-uniform thickness (such as envelopes or
documents with attachments)
Daily Care
- Wrinkled or curled documents
- Folded or torn documents
- Coated paper
Replacing the
Consumables
When you scan documents with the ADF, all documents must be flat
on the leading edge. Make sure that curls on the leading edge of the
documents are kept within the following range:
- Carbon paper
- Carbonless paper
Troubleshooting
- Photosensitive paper
- Perforated documents
- Photographs (photographic paper)
30 mm
(1.18 in.)
or more
30 mm
(1.18 in.)
or more
Feed
direction
Feed
direction
Operational
Settings
3 mm
(0.12 in.)
or less
5 mm
(0.20in.)
or less
Mixed batch of documents
Documents with different paper weights/friction coefficients/sizes
cannot be mixed in the same batch.
Leading
edge
Scanning
side
Leading
edge
Scanning
side
Appendix
Glossary
36
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Contents
Index
Chapter 2 How to Load Documents
Loading Capacity
The number of sheets that can be loaded in the ADF paper chute (feeder) is determined by the paper size and paper weight. See
the graph below.
Introduction
Scanner
A4 size
Overview
60
Loading
capacity in
the ADF
paperchute
(feeder)
50
50
50
How to Load
Documents
50
40
30
20
40
35
How to Use the
Operator Panel
30
Various Ways to
Scan
0
52
64
80
90 104
127
2
Paper weight (g/m )
Daily Care
Unit
Conversion
Replacing the
Consumables
2
52
64
75
80
90
104
127
g/m
lb
14
45
17
55
20
65
21
69
24
77
28
90
34
Troubleshooting
kg
110
Operational
Settings
Appendix
Glossary
37
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Contents
Index
Chapter 2 How to Load Documents
Area Not to Be Perforated
Conditions for Multifeed Detection
An error may occur when there are punched holes in the area
shaded in light blue in the figure below.
Use the flatbed to scan such documents.
Multifeed is an error where two or more sheets are fed through
the ADF at once. Multifeed can be detected by enabling the
multifeed detection in the scanner driver.
Introduction
Scanner
Overview
The following conditions are required for an accurate multifeed
Fig. 1
detection.
Reference point
80
2
How to Load
Documents
Paper weight: 52 to 127 g/m (14.0 to 34.3 lb)
Top
Do not punch holes within 80 mm (3.15 in.) over the center of the
document. See "Fig. 1" (page 38).
Do not attach other documents within 80 mm (3.15 in.) over the
How to Use the
Operator Panel
Front side
center of the document. See "Fig. 1" (page 38).
Altitude: 0 to 2,000 m
2
When a document that weighs 100 g/m (26.8 lb) or more is scanned
Various Ways to
Scan
at a high altitude (higher than 2,000 m), it may be detected as a
multifeed.
Feed
direction
ATTENTION
The above conditions apply when you align the center of a document
with the center of the roller part of the pick roller unit.
Scanning a thick document always causes the wrong multifeed
detection. So, disable the multifeed detection in the scanner driver
when scanning such documents.
Daily Care
Replacing the
Consumables
HINT
Accuracy of multifeed detection may drop with some documents.
Multifeed cannot be detected for the top 30 mm of a document.
Bottom
Troubleshooting
Center
Operational
Settings
(Unit: mm)
ATTENTION
The above conditions apply when you align the center of a document
with the center of the roller part of the pick roller unit.
Appendix
Glossary
38
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Contents
Index
Chapter 2 How to Load Documents
Conditions for Automatic Page Size Detection
[Automatic Page Size Detection] does not work with the
following types of documents:
Introduction
Non-rectangular documents
Scanner
Overview
[Automatic Page Size Detection] may not work with the
How to Load
Documents
following types of documents:
White documents with glossy edges
Documents with darkish (gray) edges
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
39
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Contents
Index
Introduction
Chapter 3 How to Use the
Operator Panel
Scanner
Overview
How to Load
Documents
How to Use the
Operator Panel
3.1 Operator Panel ...........................................................................................................................................41
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
TOP
Contents
Index
Chapter 3 How to Use the Operator Panel
3.1 Operator Panel
The operator panel consists of buttons and the LED indicator.
Introduction
Scanner
Overview
Names and Functions
[Power] Button
Turns the power on/off.
How to Load
Documents
Lights in green when the scanner is turned on.
Flashes immediately after the scanner is turned on or when the scanner resumes
from power saving mode.
Power
Scan/Stop
Check
How to Use the
Operator Panel
LED Indicator
Lights in orange or flashes in orange when an error occurs.
Various Ways to
Scan
[Scan/Stop] Button (*1)
Launches the linked application software.
Cancels the scan while scanning by pressing this button.
Daily Care
Replacing the
Consumables
*1: For details about the setup method for a scan using the [Scan/Stop] button, refer to the scanner driver's Help or "Using a Button on the Scanner to
Start Scanning" (page 48).
Troubleshooting
Operational
Settings
Appendix
Glossary
41
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Contents
Index
Chapter 3 How to Use the Operator Panel
Indications for the LED Indicator and the [Power]
Button
Introduction
LED
Indicator
[Power]
Button
Description
Scanner
Overview
Off
Flashing
This combination indicates that the
initialization is in process after the scanner is
turned on.
This combination stays as it is from the time
that the scanner resumes from power saving
mode or the ADF is closed up until the time
that the scanner enters ready status.
How to Load
Documents
How to Use the
Operator Panel
Off
Lit
Lit
The scanner is in ready status.
Indicates that the initialization was
successfully completed after the scanner is
turned on.
This combination also occurs when the
scanner is in power saving mode.
Various Ways to
Scan
Daily Care
Lit
Indicates that a temporary error occurred
during scanning.
For more details about the errors, refer to
"Temporary Errors" (page 69).
Replacing the
Consumables
Flashing
Lit
or
Indicates that a device error (alarm) occurred
during initialization or scanning.
Flashing
For more details about the errors, refer to
"Device Errors" (page 70).
Troubleshooting
Operational
Settings
Appendix
Glossary
42
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Contents
Index
Introduction
Chapter 4 Various Ways to Scan
Scanner
Overview
How to Load
Documents
This chapter explains how to configure scanner settings and scan different types of documents with the image scanning
application.
How to Use the
Operator Panel
4.1 Summary ....................................................................................................................................................44
4.2 Scanning Documents of Different Types and Sizes....................................................................................45
4.3 Advanced Scanning....................................................................................................................................48
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
TOP
Contents
Index
Chapter 4 Various Ways to Scan
4.1 Summary
Introduction
The following lists the main ways of scanning documents:
Scanner
Overview
Scanning Documents of Different Types and Sizes
"Long Page Scanning" (page 45)
"Scanning a Book" (page 46)
How to Load
Documents
"Scanning a Large Document on the Flatbed" (page 47)
Advanced Scanning
How to Use the
Operator Panel
"Using a Button on the Scanner to Start Scanning" (page 48)
For information on other ways of scanning, refer to the
scanner driver's Help.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
44
TOP
Contents
Index
Chapter 4 Various Ways to Scan
4.2 Scanning Documents of Different Types and Sizes
Introduction
Long Page Scanning
- Removing
Scanner
Overview
Secure enough space around the stacker to prevent the
ejected sheet from falling off the stacker.
Documents with a length up to 3,048 mm (120 in.) can be
scanned by long page scanning.
How to Load
Documents
Depending on the resolution setting or the image scanning
application, the document sizes that can be scanned may
differ.
How to Use the
Operator Panel
For details, refer to the image scanning application manual.
1 Load a document in the ADF paper chute (feeder).
Various Ways to
Scan
For details, refer to "Chapter 2 How to Load Documents" (page 31).
HINT
ATTENTION
To scan documents longer than A4/Letter size, pull out the chute
extension all the way.
For details, refer to "1.6 Setting Up the ADF Paper Chute (Feeder)"
(page 23).
Long page documents should be loaded one sheet at a time in
the ADF paper chute (feeder).
When you scan long pages, take note of the following:
- Loading
Daily Care
ADF paper chute (feeder).
Replacing the
Consumables
2 In the scanner driver, configure the scan settings to scan
the paper size of the long page.
For details, refer to the scanner driver's Help.
For some image scanning applications, the setup window for the
scanner driver may not appear.
Troubleshooting
3 Scan the documents with the image scanning application.
Operational
Settings
For details, refer to the image scanning application manual.
Appendix
Glossary
45
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Contents
Index
Chapter 4 Various Ways to Scan
4 Scan the documents with the image scanning application.
Scanning a Book
For details, refer to the image scanning application manual.
Introduction
1 Open the document cover.
Do not look directly into the light source.
For details, refer to "1.5 Opening/Closing the Document Cover" (page
22).
Scanner
Overview
ATTENTION
Do not move the document during a scan.
2 Place a document on the document bed.
Place the document face-down to align its top left-hand corner with
the reference point.
How to Load
Documents
Reference Point
5 Close the document cover.
For details, refer to "1.5 Opening/Closing the Document Cover" (page
22).
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
3 In the scanner driver, configure the scan settings for using
the flatbed.
For details, refer to the scanner driver's Help.
Appendix
Glossary
46
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Contents
Index
Chapter 4 Various Ways to Scan
4 Scan the documents with the image scanning application.
Scanning a Large Document on the Flatbed
For details, refer to the image scanning application manual.
Introduction
1 Open the document cover.
Do not look directly into the light source.
For details, refer to "1.5 Opening/Closing the Document Cover" (page
22).
Scanner
Overview
ATTENTION
Do not move the document during a scan.
2 Place a document on the document bed.
Place the document face-down to align its top left-hand corner with
the reference point.
How to Load
Documents
Reference Point
5 Close the document cover.
For details, refer to "1.5 Opening/Closing the Document Cover" (page
22).
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
3 In the scanner driver, configure the scan settings for using
the flatbed.
For details, refer to the scanner driver's Help.
Appendix
Glossary
47
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Contents
Index
Chapter 4 Various Ways to Scan
4.3 Advanced Scanning
Introduction
4 Right-click on the scanner icon, and select [Scan
properties] from the displayed menu.
Using a Button on the Scanner to Start Scanning
Scanner
Overview
The properties window of the scanner appears.
The [Scan/Stop] button on the operator panel can be
configured so that scanning starts when the button is pressed.
To configure this setting, you first need to assign an
application to be launched from the [Scan/Stop] button.
5 Click the [Events] tab and select an event.
From the [Select an event] drop-down list, select an event from which
you want to launch an application.
How to Load
Documents
Computer Setup
How to Use the
Operator Panel
1 Confirm that the scanner is connected to the computer,
then turn on the scanner.
For details about how to connect the scanner to the computer, refer to
the Quick Installation Sheet.
For details about how to turn on the scanner, refer to "1.3 Turning the
Power ON/OFF" (page 20).
Various Ways to
Scan
Daily Care
2 Display the [Control Panel] window.
Windows Server 2008/Windows 7
Click [Start] menu [Control Panel].
Replacing the
Consumables
Windows Server 2012
Right-click the Start screen, and select [All apps] on the app bar
[Control Panel] under [Windows System].
In this function, the following events can be specified:
[Scan Button]
Windows Server 2012 R2/Windows 8.1
Troubleshooting
Press the [Scan/Stop] button
Click [] on the lower left side of the Start screen [Control
Panel] under [Windows System].
To display [], move the mouse cursor.
Operational
Settings
Windows 10/Windows Server 2016/Windows Server 2019
Click [Start] menu [Windows System] [Control Panel].
3 Click [View devices and printers].
The [Devices and Printers] window appears.
Appendix
Glossary
48
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Contents
Index
Chapter 4 Various Ways to Scan
6 Select an action and an application to be launched by the
Scanner Setup
scanner button event.
Power
Check
Click [Start this program] under [Actions], and select an application
from the drop-down list on the right.
Introduction
Scan/Stop
Scanner
Overview
[Scan/Stop] Button
How to Load
Documents
No special settings required.
Press the [Scan/Stop] button to launch the selected application.
How to Use the
Operator Panel
HINT
For details about the operator panel, refer to "Chapter 3 How to Use the
Operator Panel" (page 40).
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
7 Click the [OK] button.
The setup of the computer is completed. Proceed to configure the
scanner settings.
Operational
Settings
Depending on the application, the application settings may also need
to be configured. For details, refer to the manual or help for the
application that you want to launch.
Appendix
Glossary
49
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Contents
Index
Introduction
Chapter 5 Daily Care
Scanner
Overview
How to Load
Documents
This chapter describes how to clean the scanner.
dust blown up by strong air from the spray may enter inside the
scanner which may cause the scanner to fail or malfunction.
Also note that sparks generated by static electricity may cause a
fire.
How to Use the
Operator Panel
Various Ways to
Scan
The inside of the ADF becomes very hot when the scanner is
being used.
Daily Care
Before you start cleaning the inside, make sure to turn off the
power, unplug the power cable and wait at least 15 minutes for
the inside of the ADF to cool down.
Replacing the
Consumables
Troubleshooting
5.1 Cleaning Materials and Locations that Require Cleaning...........................................................................51
5.2 Cleaning the Outside..................................................................................................................................53
5.3 Cleaning the Inside.....................................................................................................................................54
Operational
Settings
Appendix
Glossary
TOP
Contents
Index
Chapter 5 Daily Care
5.1 Cleaning Materials and Locations that Require Cleaning
Introduction
Cleaning Materials
ATTENTION
Scanner
Overview
In order to use the cleaning materials safely and correctly, read the
precautions on each product thoroughly.
Name
Cleaner F1
Part No.
Notes
For more information about the cleaning materials, contact
your FUJITSU scanner dealer or an authorized FUJITSU
scanner service provider.
How to Load
Documents
PA03950-
0352
100 ml
Moisten a cloth or Cleaning
Paper with this liquid to
wipe the scanner clean.
It may take a long time to
dry if an excessive amount
of Cleaner F1 is used. Use
it in small quantity. Wipe off
the cleaner completely to
leave no residue on the
cleaned parts.
How to Use the
Operator Panel
Various Ways to
Scan
Cleaning Paper
Cleaning Wipe
CA99501-
0012
10 sheets
Use this non-woven sheet
with Cleaner F1.
Daily Care
Replacing the
Consumables
PA03950-
0419
24 packets
Pre-moistenedwithCleanerF1.
It can be used instead of
moistening a cloth with Cleaner
F1.
Troubleshooting
Cotton swab
Dry cloth
Commercially available
Operational
Settings
Appendix
Glossary
51
TOP
Contents
Index
Chapter 5 Daily Care
Location and Frequency
Introduction
Location
Frequency
ADF
Pad unit
Every 3,000 sheets
Scanner
Overview
Pick roller unit
Glass
How to Load
Documents
Ultrasonic sensor
Feed roller
How to Use the
Operator Panel
Eject roller
Plastic idler roller
Rubber idler roller
Document pad
Document bed
Various Ways to
Scan
Flatbed
Daily Care
ATTENTION
Cleaning cycles may vary depending on the condition of the documents.
Also, cleaning must be performed more frequently when the following
types of documents are scanned:
Replacing the
Consumables
Smooth-faced documents such as coated paper
Documents with printed text/graphics that almost cover the entire
surface
Troubleshooting
Documents containing a large amount of calcium carbonate
Documents written in lead pencil
Documents on which the toner is not sufficiently fused
Operational
Settings
Appendix
Glossary
52
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Contents
Index
Chapter 5 Daily Care
5.2 Cleaning the Outside
Introduction
The outside of the scanner, including the ADF paper chute
(feeder) and the stacker, should be cleaned with either a piece
of dry cloth, a cloth moistened with Cleaner F1/mild detergent,
or a sheet of Cleaning Wipe.
Scanner
Overview
How to Load
Documents
ATTENTION
To avoid deformation and discoloration, never use paint thinner or
any other organic solvents.
Be careful not to let any moisture or water inside the scanner during
cleaning.
How to Use the
Operator Panel
It may take a long time to dry if an excessive amount of Cleaner F1/
mild detergent is used. Use it in small quantity. Wipe off the cleaner
completely to leave no residue on the cleaned parts.
Various Ways to
Scan
Cloth
Cleaner F1
or Mild Detergent
Daily Care
Replacing the
Consumables
Thinner
Cleaning Wipe
Troubleshooting
Operational
Settings
Appendix
Glossary
53
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Contents
Index
Chapter 5 Daily Care
5.3 Cleaning the Inside
Introduction
5 Load the Cleaning Paper in the ADF paper chute (feeder).
Cleaning the ADF (with Cleaning Paper)
Scanner
Overview
The ADF can be cleaned with a sheet of Cleaning Paper
moistened with Cleaner F1.
How to Load
Documents
As the scanner continues to feed the documents, paper dust
will accumulate inside the ADF and it may cause scanning
errors.
How to Use the
Operator Panel
Cleaning should be performed approximately every 3,000
sheets scanned. Note that this guideline varies depending on
the types of documents you scan. For instance, it may be
necessary to clean the scanner more frequently when you
scan documents on which the toner is not sufficiently fused.
Various Ways to
Scan
6 Adjust the side guides to the width of the Cleaning Paper.
Do not leave space between the side guides and the Cleaning Paper.
ATTENTION
Otherwise, the Cleaning Paper may be fed skewed.
Daily Care
Do not use water or mild detergent to clean the ADF.
It may take a long time to dry if an excessive amount of Cleaner F1 is
used. Use it in small quantity.
Side Guides
Replacing the
Consumables
1 Turn on the scanner.
For details, refer to "1.3 Turning the Power ON/OFF" (page 20).
Troubleshooting
2 Spray the Cleaning Paper with Cleaner F1.
3 Set the ADF paper chute (feeder).
For details, refer to "1.6 Setting Up the ADF Paper Chute (Feeder)"
(page 23).
Operational
Settings
4 Lift up the stopper.
For details, refer to "1.7 Setting Up the Stacker" (page 24).
Appendix
Glossary
54
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Contents
Index
Chapter 5 Daily Care
7 Start an application available for scanning and scan the
Cleaning Paper.
Cleaning the ADF (with Cloth)
The Cleaning Paper is fed and ejected onto the stacker.
The ADF can be cleaned with a piece of cloth moistened with
Cleaner F1, or a sheet of Cleaning Wipe.
Introduction
Scanner
Overview
As the scanner continues to feed the documents, paper dust
will accumulate inside the ADF and it may cause scanning
errors.
How to Load
Documents
Cleaning should be performed approximately every 3,000
sheets scanned. Note that this guideline varies depending on
the types of documents you scan. For instance, it may be
necessary to clean the scanner more frequently when you
scan documents on which the toner is not sufficiently fused.
How to Use the
Operator Panel
The inside of the ADF becomes very hot when
the scanner is being used. Before you start
cleaning the inside, make sure to turn off the
power, unplug the power cable and wait at least
15 minutes for the inside of the ADF to cool down.
Various Ways to
Scan
Daily Care
ATTENTION
Do not use water or mild detergent to clean the ADF.
It may take a long time to dry if an excessive amount of Cleaner F1 is
used. Use it in small quantity. Wipe off the cleaner completely to
leave no residue on the cleaned parts.
Replacing the
Consumables
Troubleshooting
1 Turn off the scanner and wait for at least 15 minutes.
For details, refer to "1.3 Turning the Power ON/OFF" (page 20).
Operational
Settings
2 Unplug the power cable.
3 Open the ADF.
For details, refer to "1.4 Opening/Closing the ADF" (page 21).
When the ADF is open, it might close
accidentally. Be careful not to get your
fingers caught.
Appendix
Glossary
55
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Contents
Index
Chapter 5 Daily Care
4 Clean the following locations with a cloth moistened with
Cleaner F1 or a sheet of Cleaning Wipe.
Introduction
Plastic Idler
Rollers
Pad Unit
Scanner
Overview
Eject Rollers
Rubber Idler
Rollers
How to Load
Documents
Pick Roller
Unit
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Feed
Rollers
Ultrasonic
Sensors
Replacing the
Consumables
Troubleshooting
Operational
Settings
Plastic Idler
Rollers
Glass
Appendix
Glossary
56
TOP
Contents
Index
Chapter 5 Daily Care
Pad Unit (× 1)
ATTENTION
Vertical streaks may appear on the scanned image when the glass
sections are dirty.
When cleaning, be careful not to damage the following parts with
your hands, a cloth, or a Cleaning Wipe.
- Pick spring (metal part)
Gently wipe the dirt and dust off the surface of the rubber pad.
Introduction
To avoid injuries, be careful not to get your
fingers caught on the pick spring (metal
part).
Scanner
Overview
- Mylar sheet
- Document sensor
- Anti-static brush
Ultrasonic Sensor (× 2)
How to Load
Documents
Gently wipe the dirt and dust off the surface of the ultrasonic sensors. If
it is difficult to clean, use a cotton swab.
Mylar Sheets
How to Use the
Operator Panel
Glass (× 2)
Gently wipe the dirt and dust off the surface of the glass sections.
Various Ways to
Scan
Pick Roller Unit (× 1)/Plastic Idler Roller (× 4)/Feed Roller
(× 4)/Eject Roller (× 2)/Rubber Idler Roller (× 2)
Pick Springs
(Metal Part)
Gently wipe off any dirt or dust as you rotate the roller manually, taking
care not to damage the roller surface. In particular, if black foreign
Document
Sensors
Daily Care
matter gets on the rollers, make sure that they are cleaned properly.
Replacing the
Consumables
Anti-Static Brush
Troubleshooting
Operational
Settings
Mylar Sheets
Appendix
Glossary
57
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Contents
Index
Chapter 5 Daily Care
5 Close the ADF.
Cleaning the Flatbed
For details, refer to "1.4 Opening/Closing the ADF" (page 21).
The flatbed can be cleaned with a piece of cloth moistened
with Cleaner F1, or a sheet of Cleaning Wipe.
Introduction
Be careful not to get your fingers caught
when closing the ADF.
Scanner
Overview
1 Open the document cover.
For details, refer to "1.5 Opening/Closing the Document Cover" (page
22).
ATTENTION
Confirm that the ADF is closed properly. Otherwise, the document
How to Load
Documents
2 Clean the document pad and the document bed with a
cloth moistened with Cleaner F1 or a sheet of Cleaning
Wipe.
6 Plug the power cable, and turn on the scanner.
How to Use the
Operator Panel
For details, refer to "1.3 Turning the Power ON/OFF" (page 20).
Various Ways to
Scan
Document Pad
Daily Care
Replacing the
Consumables
Plastic Frame
Troubleshooting
Operational
Settings
Document Bed
ATTENTION
Be careful not to let the cleaner in between the document bed and
the plastic frame.
Appendix
Glossary
58
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Contents
Index
Chapter 5 Daily Care
3 Wait for the cleaned parts to dry.
4 Close the document cover.
Introduction
For details, refer to "1.5 Opening/Closing the Document Cover" (page
22).
Scanner
Overview
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
59
TOP
Contents
Index
Introduction
Chapter 6 Replacing the
Consumables
Scanner
Overview
How to Load
Documents
How to Use the
Operator Panel
The inside of the ADF becomes very hot when the
scanner is being used.
Before you replace the consumables, make sure
you turn off the power, unplug the power cable and
wait at least 15 minutes for the inside of the ADF to
cool down.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
6.1 Consumables and Replacement Cycles.....................................................................................................61
6.2 Replacing the Pad Unit...............................................................................................................................62
6.3 Replacing the Pick Roller Unit....................................................................................................................64
Troubleshooting
Operational
Settings
Appendix
Glossary
TOP
Contents
Index
Chapter 6 Replacing the Consumables
6.1 Consumables and Replacement Cycles
Introduction
The following table shows the consumables used for the
scanner.
Consumables need to be replaced periodically. It is
Scanner
Overview
recommended that you keep a stock of new consumables and
replace them before it reaches the end of the consumable life.
The scanner records the number of sheets scanned after the
consumables (pad unit/pick roller unit) are replaced, which
allows you to check the status on each consumable.
For details, refer to "8.4 Settings Related to Sheet Counters"
(page 102).
Name
Part No.
Suggested Replacement
Cycle
How to Load
Documents
PAD UNIT
PA03753-
0001
30,000 sheets or one year
200,000 sheets or one year
How to Use the
Operator Panel
Note that the suggested replacement cycles are guidelines for
2
using A4 (80 g/m [20 lb]) wood-free or wood-containing
Various Ways to
Scan
PICK ROLLER UNIT
PA03753-
0002
paper, as these cycles vary depending on the type of
documents scanned and how often the scanner is used and
cleaned.
Daily Care
HINT
Only use the specified consumables.
Replacing the
Consumables
To purchase the consumables, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner service provider.
Troubleshooting
Operational
Settings
Appendix
Glossary
61
TOP
Contents
Index
Chapter 6 Replacing the Consumables
6.2 Replacing the Pad Unit
Introduction
Replace the pad unit in the following procedure.
Scanner
Overview
To avoid injuries, be careful not to get your
fingers caught on the metal part that has
been exposed after the pad unit was
removed or the pick spring (metal part).
1 Turn off the scanner and wait for at least 15 minutes.
For details, refer to "1.3 Turning the Power ON/OFF" (page 20).
How to Load
Documents
2 Unplug the power cable.
Pick Springs
(Metal Part)
3 Remove all documents from the ADF paper chute
How to Use the
Operator Panel
(feeder).
4 Open the ADF cover.
For details, refer to "1.4 Opening/Closing the ADF" (page 21).
Various Ways to
Scan
When the ADF cover is open, it might close
accidentally. Be careful not to get your
fingers caught.
Daily Care
5 Remove the pad unit.
Replacing the
Consumables
arrow.
Pad Unit
Metal Part
Troubleshooting
Operational
Settings
Appendix
Glossary
62
TOP
Contents
Index
Chapter 6 Replacing the Consumables
6 Attach a new pad unit.
Place the pad unit in its original position and push the right and left
catches into slots.
Introduction
Scanner
Overview
How to Load
Documents
How to Use the
Operator Panel
Catches
Various Ways to
Scan
To avoid injuries, be careful not to get your
fingers caught on the metal part that has
been exposed after the pad unit was
removed or the pick spring (metal part).
Daily Care
ATTENTION
Check that the pad unit is attached properly. Otherwise, it may
cause feeding errors such as paper jams.
Replacing the
Consumables
7 Close the ADF cover.
For details, refer to "1.4 Opening/Closing the ADF" (page 21).
Troubleshooting
Be careful not to have your fingers caught
when the ADF cover closes.
Operational
Settings
8 Plug the power cable, and turn on the scanner.
For details, refer to "1.3 Turning the Power ON/OFF" (page 20).
9 Reset the sheet counter in the Software Operation Panel.
For details, refer to "Resetting the Sheet Counters" (page 103).
Appendix
Glossary
63
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Contents
Index
Chapter 6 Replacing the Consumables
6.3 Replacing the Pick Roller Unit
Introduction
Replace the pick roller unit in following procedure.
5 Remove the pick roller unit.
1 Rotate the bushing until it clicks in the direction of the arrow.
Scanner
Overview
1 Turn off the scanner and wait for at least 15 minutes.
Pick Roller
Unit
For details, refer to "1.3 Turning the Power ON/OFF" (page 20).
How to Load
Documents
2 Unplug the power cable.
3 Remove all documents from the ADF paper chute
How to Use the
Operator Panel
(feeder).
Bushing
4 Open the ADF cover.
For details, refer to "1.4 Opening/Closing the ADF" (page 21).
Various Ways to
Scan
When the ADF cover is open, it might close
accidentally. Be careful not to get your
fingers caught.
Daily Care
2 Move it to the right while holding the busing, and remove it towards
you.
Replacing the
Consumables
Troubleshooting
2
Operational
Settings
Bushing
1
Appendix
Glossary
64
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Contents
Index
Chapter 6 Replacing the Consumables
6 Attach a new pick roller unit.
7 Close the ADF cover.
1 Insert the end of the shaft into the slot while holding the bushing, and
insert the other end to the left.
For details, refer to "1.4 Opening/Closing the ADF" (page 21).
Introduction
Be careful not to have your fingers caught
when the ADF cover closes.
Slot
Scanner
Overview
Pick Roller
Unit
8 Plug the power cable, and turn on the scanner.
1
For details, refer to "1.3 Turning the Power ON/OFF" (page 20).
How to Load
Documents
Bushing
9 Reset the sheet counter in the Software Operation Panel.
For details, refer to "Resetting the Sheet Counters" (page 103).
How to Use the
Operator Panel
2
Various Ways to
Scan
2 Rotate the bushing until it clicks in the direction of the arrow.
Daily Care
Replacing the
Consumables
Bushing
Troubleshooting
Operational
Settings
ATTENTION
Check that the pick roller unit is attached properly. Otherwise, it
may cause feeding errors such as paper jams.
Appendix
Glossary
65
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Contents
Index
Introduction
Chapter 7 Troubleshooting
Scanner
Overview
How to Load
Documents
This chapter explains about the countermeasures against paper jams and other troubles, items to check before contacting
your scanner service provider, and how to read the product labels on the scanner.
How to Use the
Operator Panel
ATTENTION
For details about other errors/troubles that are not covered in this
chapter, refer to the scanner driver's Help or the Error Recovery Guide.
Various Ways to
Scan
7.1 Paper Jam ..................................................................................................................................................67
7.2 Error Indications on Operator Panel...........................................................................................................68
7.3 Troubleshooting..........................................................................................................................................71
7.4 Before You Contact the Scanner Service Provider.....................................................................................86
7.5 Checking the Product Labels......................................................................................................................88
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
TOP
Contents
Index
Chapter 7 Troubleshooting
7.1 Paper Jam
Introduction
When your document is jammed inside the scanner, remove
the document in the following procedure:
3 Remove the jammed document.
Scanner
Overview
Do not use force to pull out the jammed
document, and make sure to open the ADF
first.
Be careful not to touch any sharp parts upon
removing jammed documents.
How to Load
Documents
Be careful not to get things such as hair, a tie
or necklaces caught inside the scanner.
The inside of the ADF may become extremely
hot during operation.
How to Use the
Operator Panel
ATTENTION
Various Ways to
Scan
Make sure to check the documents and the paper path
thoroughly. Remove any metal objects such as staples or paper
clips to prevent paper jams.
1 Remove all documents from the ADF paper chute
(feeder).
Be careful not to damage the glass surfaces and the guides
when removing documents with metal objects such as staples
or paper clips.
2 Open the ADF.
Daily Care
For details, refer to "1.4 Opening/Closing the ADF" (page 21).
When the ADF is open, it might close
accidentally. Be careful not to get your
fingers caught.
Replacing the
Consumables
4 Close the ADF.
For details, refer to "1.4 Opening/Closing the ADF" (page 21).
Troubleshooting
Be careful not to get your fingers caught
when closing the ADF.
Operational
Settings
ATTENTION
Confirm that the ADF is closed properly. Otherwise, the
document may not be fed into the ADF.
Occasionally when scanning is complete or canceled,
documents may remain in the ADF without any error message
displayed. In that case, remove the documents by following the
above steps 1 to 4.
Appendix
Glossary
67
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Contents
Index
Chapter 7 Troubleshooting
7.2 Error Indications on Operator Panel
Introduction
When an error occurs during operation, the LED indicator and
the [Power] button on the operator panel operate as follows:
If the Error Recovery Guide is installed in the computer, the
Scanner
Overview
Error Recovery Guide window appears when the Windows
operating system is started up. When an error occurs, the
Error Recovery Guide window displays related information
such as the name of the error and the error code (number).
Write down the information shown in the window and click the
[More Info] button to check for troubleshooting methods.
For temporary errors
The LED indicator lights up.
The [Power] button remains lit.
How to Load
Documents
For device errors
The LED indicator flashes.
The [Power] button remains lit or flashes.
How to Use the
Operator Panel
Temporary errors can be recovered by the operator, whereas
device errors require troubleshooting by a service engineer.
Power
[Power] Button
Scan/Stop
Various Ways to
Scan
Check
LED Indicator
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
68
TOP
Contents
Index
Chapter 7 Troubleshooting
Temporary Errors
The following are lists of temporary errors which can be
recovered by operators.
Introduction
Scanner
Overview
When a temporary error occurs, the LED indicator on the
operator panel lights up. The [Power] button remains lit.
Item
Action
How to Load
Documents
Paper jammed.
1 Remove the jammed document.
For details, refer to "7.1 Paper Jam"
(page 67).
How to Use the
Operator Panel
2 Check if the document is suitable for
scanning by ADF.
For details, refer to "2.3 Documents
for Scanning" (page 35).
Various Ways to
Scan
Multifeed occurred.
For details, refer to "7.1 Paper Jam"
(page 67).
2 Close the ADF and reload the
documents.
Daily Care
The ADF was opened during
scanning.
documents.
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
69
TOP
Contents
Index
Chapter 7 Troubleshooting
Device Errors
The following are lists of device errors which require troubleshooting by a service engineer.
Introduction
LED
[Power]
Button
Item
Action
Indicator
Scanner
Overview
Flashes 7
times
Lights up
An optical error (ADF front or
flatbed) occurred.
1 Clean the glass sections or the document bed.
For details, refer to "Chapter 5 Daily Care" (page 50).
How to Load
Documents
2 Turn the scanner off then back on.
Flashes 3
times
Lights up
An optical error (ADF back)
occurred.
If the problem persists, write down the status of the LED indicator and the
[Power] button and contact your FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
How to Use the
Operator Panel
Flashes 4
times
Lights up
Lights up
A flatbed motor error occurred.
An EEPROM error occurred.
A memory error occurred.
An LSI error occurred.
Turn the scanner off then back on.
If the problem persists, write down the status of the LED indicator and the
[Power] button and contact your FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
Flashes 6
times
Various Ways to
Scan
Flashes 7
times
Flashes 7
times
Daily Care
Flashes 3
times
Flashes 3
times
Replacing the
Consumables
Flashes
(continuously)
Lights up
An error not mentioned above
occurred.
Troubleshooting
Operational
Settings
Appendix
Glossary
70
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Contents
Index
Chapter 7 Troubleshooting
7.3 Troubleshooting
Introduction
This section describes the actions to take for troubles that may
occur while you are using the scanner. Please check the
following items before you request a repair. If the problem
persists, check each item in "7.4 Before You Contact the
Scanner Service Provider" (page 86), and then contact your
FUJITSU scanner dealer or an authorized FUJITSU scanner
service provider.
Symptoms
Scanner
Overview
"There are black traces on the document." (page 85)
How to Load
Documents
How to Use the
Operator Panel
The following are some examples of troubles that you may
experience.
Symptoms
Various Ways to
Scan
"Scanner cannot be powered ON." (page 72)
"Scanning does not start." (page 73)
Daily Care
"Quality of scanned text or lines is unsatisfactory." (page 75)
"Images are distorted or not clear." (page 76)
"Vertical streaks appear on the scanned image." (page 77)
Replacing the
Consumables
"The LED indicator on the operator panel is lit or flashing after the
scanner is turned on." (page 78)
Troubleshooting
"Multifeed error occurs frequently." (page 79)
Operational
Settings
frequently." (page 81)
"Paper jams/pick errors occur frequently." (page 82)
"Scanned images turn out elongated." (page 83)
Appendix
Glossary
"A shadow appears at the top or the bottom of the scanned image."
(page 84)
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Chapter 7 Troubleshooting
Scanner cannot be powered ON.
Introduction
Is the power cable connected properly?
Yes
Connect the power cable properly.
No
No
Scanner
Overview
Did you press the [Power] button on the scanner's
operator panel?
Press the [Power] button on the operator panel.
How to Load
Documents
Yes
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Chapter 7 Troubleshooting
Scanning does not start.
Introduction
Is the document loaded in the ADF paper chute (feeder)
correctly?
Reload the document in the ADF paper chute (feeder).
No
No
No
Scanner
Overview
Yes
Is the ADF closed properly?
Close the ADF firmly.
If the document is caught in the ADF, remove the document and close the ADF.
How to Load
Documents
Yes
Is the USB cable connected properly?
Connect the USB cable properly.
For details, refer to the Quick Installation Sheet.
How to Use the
Operator Panel
Yes
Is the connector on the USB cable broken or damaged?
Use a new cable and make sure that it is connected properly.
The scanner is operating correctly.
Various Ways to
Scan
No
Yes
Yes
Does scanning start after turning the scanner off then back
on?
Daily Care
No
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Chapter 7 Troubleshooting
Image quality is poor.
Introduction
Did you configure the settings in the scanner driver to scan
in black & white mode?
Configure the scan settings that do not "binarize" (output in black and white) in the
scanner driver, and then perform a scan. (*1)
Yes
No
Scanner
Overview
No
ADF:
Clean the parts that are not clean.
For details, refer to "Chapter 5 Daily Care" (page 50).
Are the glass sections and rollers inside the ADF clean?
Flatbed:
How to Load
Documents
How to Use the
Operator Panel
Yes
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
Various Ways to
Scan
*1: The scanned image may differ from the original image significantly if you simply "binarize" (output in black & white) a picture or a photo.
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
74
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Index
Chapter 7 Troubleshooting
Quality of scanned text or lines is unsatisfactory.
Introduction
ADF:
Clean the parts that are not clean.
For details, refer to "Chapter 5 Daily Care" (page 50).
Are the glass sections and rollers inside the ADF clean?
Flatbed:
Are the document pad and document bed clean?
No
Scanner
Overview
Yes
How to Load
Documents
Is the resolution appropriate?
Specify a higher resolution in the scanner driver.
Yes
No
Did you configure the settings in the scanner driver to scan
in grayscale or color mode?
Configure the settings in the scanner driver to scan in black & white mode. (*1)
How to Use the
Operator Panel
Yes
No
Various Ways to
Scan
Is there any foreign matter (such as dust or paper dust) on
the document?
Remove any foreign matter off the document.
Foreign matter may get on the glass sections inside the ADF or the document bed
of the flatbed, and may cause the image to become dirty.
Yes
Daily Care
No
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
Replacing the
Consumables
*1: When you scan in grayscale or in color mode, the scanned image may not become sharp and clear.
Troubleshooting
Operational
Settings
Appendix
Glossary
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Chapter 7 Troubleshooting
Images are distorted or not clear.
Introduction
ADF:
Clean the parts that are not clean.
For details, refer to "Chapter 5 Daily Care" (page 50).
Are the glass sections and rollers inside the ADF clean?
Flatbed:
Are the document pad and document bed clean?
No
Scanner
Overview
Yes
How to Load
Documents
Is the ADF being pushed down during scanning? Or is
there a heavy object on top of the ADF?
Do not push down the top of the ADF, or place any heavy objects on the ADF
Yes
Yes
No
No
How to Use the
Operator Panel
Is a scan performed on a place that is unstable or
vibrates?
Perform a scan on a place that is stable and does not vibrate.
No
Various Ways to
Scan
Is the scanner placed on a flat, level surface? Are the
rubber pads attached on the bottom of the scanner?
Either place the scanner on a flat and level surface, or attach the rubber pads on
the bottom of the scanner.
Yes
Daily Care
Are there any wrinkles or curls on the document?
Smooth out the wrinkles or curls on the document.
Yes
Replacing the
Consumables
No
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Chapter 7 Troubleshooting
Vertical streaks appear on the scanned image.
Introduction
Do the streaks always appear in the same location?
Yes
Clean the glass sections and rollers inside the ADF as well as the document pad
and document bed of the flatbed.
For details, refer to "Chapter 5 Daily Care" (page 50).
Scanner
Overview
No
Does the vertical streak disappear when you set a lower
resolution?
Specify a lower resolution.
How to Load
Documents
Yes
No
Is there any foreign matter (such as dust or paper dust) on
the document?
Remove any foreign matter off the document.
Foreign matter may get on the glass sections inside the ADF or the document bed
of the flatbed, and may cause vertical streaks to appear on the scanned image.
How to Use the
Operator Panel
Yes
Various Ways to
Scan
No
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Chapter 7 Troubleshooting
The LED indicator on the operator panel is lit or
flashing after the scanner is turned on.
Introduction
Is the LED indicator on the operator panel still lit or
flashing after the scanner is turned on?
The scanner is operating correctly.
Scanner
Overview
No
Yes
How to Load
Documents
Check the status of the LED indicator and the [Power] button by referring to "7.2
Error Indications on Operator Panel" (page 68) and take action accordingly.
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Chapter 7 Troubleshooting
Multifeed error occurs frequently.
Introduction
Do the documents meet the requirements described in
"Precautions" in "Conditions" (page 35)?
Use documents that meet the requirements.
For details, refer to "2.3 Documents for Scanning" (page 35).
No
No
Scanner
Overview
Yes
If multifeed detection is enabled, does the batch of
documents fulfill the conditions for an accurate detection?
Fulfill the conditions for an accurate multifeed detection.
For details, refer to "Conditions for Multifeed Detection" (page 38).
How to Load
Documents
Yes
Did you scan a thick document?
Disable the multifeed detection in the scanner driver when scanning documents.
Fan the documents before loading them.
How to Use the
Operator Panel
No
Yes
No
Did you fan the documents before loading them?
Various Ways to
Scan
Yes
Have the documents just been printed out from a copy
machine or a laser printer?
Fan the documents a few times to remove static electricity.
Yes
No
Daily Care
Are the consumables (*1) installed correctly?
Install the consumables (*1) correctly.
For details, refer to "Chapter 6 Replacing the Consumables" (page 60).
Replacing the
Consumables
No
No
Yes
Are the consumables (*1) clean?
Clean the consumables (*1).
For details, refer to "Chapter 5 Daily Care" (page 50).
Troubleshooting
Yes
Are the consumables (*1) worn out?
Check the consumable counters and replace the consumables if necessary.
For details, refer to "Chapter 6 Replacing the Consumables" (page 60).
Operational
Settings
Yes
No
Appendix
Glossary
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Chapter 7 Troubleshooting
No (continued)
Are you using the scanner at a high altitude (higher than
2,000 m)?
Disable the multifeed detection in the scanner driver when scanning documents.
Introduction
2
When a document that weighs 100 g/m (26.8 lb) or more is scanned at a high
altitude (higher than 2,000 m), it may be detected as a multifeed.
Yes
Scanner
Overview
No
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
How to Load
Documents
*1: "Consumables" refers to the pad unit and pick roller unit.
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Chapter 7 Troubleshooting
Situation in which the document is not fed into
the ADF occurs frequently.
Introduction
Do the documents meet the requirements described in
"Precautions" in "Conditions" (page 35)?
Use documents that meet the requirements.
For details, refer to "2.3 Documents for Scanning" (page 35).
Scanner
Overview
No
Yes
Did you fan the documents before loading them in the ADF
paper chute (feeder)?
Fan the documents before loading them. Or reduce the amount of documents.
How to Load
Documents
No
Yes
How to Use the
Operator Panel
Are the consumables (*1) installed correctly?
Install the consumables (*1) correctly.
For details, refer to "Chapter 6 Replacing the Consumables" (page 60).
No
Yes
Various Ways to
Scan
Are the consumables (*1) clean?
Clean the consumables (*1).
For details, refer to "Chapter 5 Daily Care" (page 50).
No
Yes
Daily Care
Are the consumables (*1) worn out?
Check the consumable counters and replace the consumables if necessary.
For details, refer to "Chapter 6 Replacing the Consumables" (page 60).
Yes
Replacing the
Consumables
No
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
Troubleshooting
Operational
Settings
Appendix
Glossary
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Chapter 7 Troubleshooting
Introduction
Do the documents meet the requirements described in
"Precautions" in "Conditions" (page 35)?
Use documents that meet the requirements.
For details, refer to "2.3 Documents for Scanning" (page 35).
No
Yes
No
Scanner
Overview
Yes
Is there any foreign matter inside the ADF?
Clean the ADF. If there is any foreign matter in the ADF, remove it.
For details, refer to "Chapter 5 Daily Care" (page 50).
How to Load
Documents
No
Are the consumables (*1) installed correctly?
Install the consumables (*1) correctly.
For details, refer to "Chapter 6 Replacing the Consumables" (page 60).
How to Use the
Operator Panel
Yes
Are the consumables (*1) clean?
Clean the consumables (*1).
For details, refer to "Chapter 5 Daily Care" (page 50).
Various Ways to
Scan
No
Yes
Are the consumables (*1) worn out?
Check the consumable counters and replace the consumables if necessary.
For details, refer to "Chapter 6 Replacing the Consumables" (page 60).
Daily Care
Yes
Replacing the
Consumables
No
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
*1: "Consumables" refers to the pad unit and pick roller unit.
Troubleshooting
Operational
Settings
Appendix
Glossary
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Chapter 7 Troubleshooting
Introduction
Are the rollers clean?
Clean the rollers.
For details, refer to "Chapter 5 Daily Care" (page 50).
No
No
Scanner
Overview
Yes
Do the documents meet the requirements described in
"Precautions" in "Conditions" (page 35)?
Use documents that meet the requirements.
For details, refer to "2.3 Documents for Scanning" (page 35).
How to Load
Documents
Yes
Are the consumables (*1) worn out?
Check the consumable counters and replace the consumables if necessary.
For details, refer to "Chapter 6 Replacing the Consumables" (page 60).
How to Use the
Operator Panel
Yes
No
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
Various Ways to
Scan
*1: "Consumables" refers to the pad unit and pick roller unit.
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Chapter 7 Troubleshooting
A shadow appears at the top or the bottom of the
scanned image.
Introduction
Did you use the Page Edge Filler function to fill out the
shadow around the edge?
In the scanner driver, use the Page Edge Filler function to fill out the shadow
around the edge.
Scanner
Overview
No
Yes
How to Load
Documents
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Chapter 7 Troubleshooting
There are black traces on the document.
Introduction
Are you scanning documents written in lead pencil or
carbon paper?
When you scan documents written in lead pencil, make sure to clean the rollers
frequently. Otherwise, the rollers will be contaminated which may leave black
traces on the document or cause feeding errors.
Yes
No
Scanner
Overview
For details, refer to "Chapter 5 Daily Care" (page 50).
No
How to Load
Documents
Are the glass sections and rollers inside the ADF clean?
Clean the parts that are not clean.
For details, refer to "Chapter 5 Daily Care" (page 50).
How to Use the
Operator Panel
Yes
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 86) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Chapter 7 Troubleshooting
7.4 Before You Contact the Scanner Service Provider
Introduction
Please check the following items before contacting your
FUJITSU scanner dealer or an authorized FUJITSU scanner
service provider.
Error Status
Scanner
Overview
■ Computer Connection Issues
Item
Findings
General
How to Load
Documents
Operating system
(Windows)
Item
Findings
How to Use the
Operator Panel
Error message
Interface
Scanner model
name
Example: SP-1425
For details, refer to "7.5 Checking the Product
Labels" (page 88).
Example: USB interface
Various Ways to
Scan
Interface controller
Serial No.
Example: XXXX000001
Labels" (page 88).
■ Feeding Issues
Daily Care
Item
Findings
Date of manufacture
Example: 2016-09 (September 2016)
For details, refer to "7.5 Checking the Product
Labels" (page 88).
Paper type
Replacing the
Consumables
Main purpose of use
Date of last cleaning
Date of purchase
Symptom
Troubleshooting
Date of consumable
replacement
Frequency of
trouble
Operator panel
status
Operational
Settings
Warranty
Appendix
Glossary
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Chapter 7 Troubleshooting
■ Image Quality Issues
Item
Findings
Introduction
Scanner driver and
version
Scanner
Overview
Interface controller
Operating system
(Windows)
How to Load
Documents
Application
Example: PaperStream Capture Lite
Example: front, back, both
How to Use the
Operator Panel
Scanning sides
Resolution
Various Ways to
Scan
Example: 600 dpi, 75 dpi
Image mode
Example: color, grayscale, black & white
Daily Care
■ Other
Replacing the
Consumables
Item
Findings
Can you send the
output image and a
photo that shows
the paper condition
by e-mail or fax?
Troubleshooting
Operational
Settings
Appendix
Glossary
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Chapter 7 Troubleshooting
7.5 Checking the Product Labels
Introduction
This section explains about the product labels on the scanner.
Scanner
Overview
Location
The label is located on the bottom of the scanner.
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Label
Replacing the
Consumables
Label (example): Shows the scanner information.
Troubleshooting
Operational
Settings
Appendix
Glossary
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Introduction
Chapter 8 Operational Settings
Scanner
Overview
How to Load
Documents
This chapter explains how to use the Software Operation Panel to configure the scanner settings.
8.1 Starting Up the Software Operation Panel .................................................................................................90
8.2 Password Setting........................................................................................................................................92
8.3 Configuration Items ....................................................................................................................................98
8.4 Settings Related to Sheet Counters .........................................................................................................102
8.5 Settings Related to Scanning ...................................................................................................................105
8.6 Settings Related to Waiting Time..............................................................................................................106
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
TOP
Contents
Index
Chapter 8 Operational Settings
8.1 Starting Up the Software Operation Panel
Introduction
The Software Operation Panel is installed together with the
PaperStream IP driver.
This application allows you to configure various settings such
as the operation of the scanner and management of the
consumables.
2 Display the [Software Operation Panel] window.
Windows Server 2008/Windows 7
Click [Start] menu [All Programs] [SP Series] [Software
Operation Panel].
Scanner
Overview
Windows Server 2012
How to Load
Documents
Right-click the Start screen, and select [All apps] on the app bar
[Software Operation Panel] under [SP Series].
ATTENTION
Windows Server 2012 R2/Windows 8.1
Click [] on the lower left side of the Start screen and select
[Software Operation Panel] under [SP Series].
To display [], move the mouse cursor.
Do not start up the Software Operation Panel during scanning.
If you change the settings for the Software Operation Panel while the
setup window for the scanner driver is displayed, the changed
settings may not be applied to the scanned image.
Do not use the operator panel while the Software Operation Panel is
running.
If you connect multiple scanners, the second scanner as well as
subsequent scanners will not be recognized.
Connect only one scanner at a time.
How to Use the
Operator Panel
Windows 10/Windows Server 2016/Windows Server 2019
Click [Start] menu [SP Series] [Software Operation Panel].
Various Ways to
Scan
Daily Care
1 Confirm that the scanner is connected to the computer,
then turn on the scanner.
Replacing the
Consumables
For details about how to connect the scanner to the computer, refer to
the Quick Installation Sheet.
For details about how to turn on the scanner, refer to "1.3 Turning the
Power ON/OFF" (page 20).
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Chapter 8 Operational Settings
The Software Operation Panel icon is displayed in the menu that
appears when you click
in the notification area.
To have the Software Operation Panel icon always displayed in the
notification area, drag the icon and drop it onto the notification
area. The notification area is located at the far right of the taskbar.
Introduction
Scanner
Overview
How to Load
Documents
How to Use the
Operator Panel
Procedures from here will be explained under the assumption that
the Software Operation Panel icon is always displayed in the
notification area.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Chapter 8 Operational Settings
8.2 Password Setting
Introduction
By setting a password, the Software Operation Panel can run
in [View Only mode] which allows users to only view the
scanner settings.
The scanner settings can be configured if no password is set.
In order to prevent unnecessary changes to the settings, a
password can be used to restrict user operations.
2 Enter a new password then again to confirm, and click the
[OK] button.
Scanner
Overview
Up to 32 characters can be used for the password.
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are
allowed.
How to Load
Documents
Setting a Password
How to Use the
Operator Panel
Set a password in the following procedure:
Various Ways to
Scan
1 Right-click the Software Operation Panel icon in the
notification area, and select [Password Setting] from the
menu.
A confirmation message appears.
Daily Care
3 Click the [OK] button.
The password is set.
Replacing the
Consumables
Troubleshooting
Operational
Settings
The [Password setting] window appears.
Appendix
Glossary
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Chapter 8 Operational Settings
Setting [View Only mode]
HINT
In [View Only mode], a check mark appears next to [View Only
mode] in the menu that is displayed by right-clicking the Software
Operation Panel icon in the notification area.
Set the Software Operation Panel to [View Only mode] in the
following procedure:
Introduction
Scanner
Overview
1 Set a password.
For details, refer to "Setting a Password" (page 92).
How to Load
Documents
2 Right-click the Software Operation Panel icon in the
notification area, and select [View Only mode] from the
menu.
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
The Software Operation Panel enters [View Only mode].
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Chapter 8 Operational Settings
[View Only mode] is cleared, and the scanner settings can now be
Clearing [View Only mode]
changed.
Clear [View Only mode] in the following procedure:
Introduction
1 Right-click the Software Operation Panel icon in the
notification area, and select [View Only mode] from the
menu.
Scanner
Overview
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
The [Password setting] window appears.
HINT
Daily Care
When you exit [View Only mode], the check mark next to [View
Only mode] disappears from the menu that is displayed by right-
clicking the Software Operation Panel icon in the notification area.
2 Enter the current password and click the [OK] button.
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Chapter 8 Operational Settings
3 Enter a new password then again to confirm, and click the
[OK] button.
Changing the Password
Up to 32 characters can be used for the password.
Change the password in the following procedure:
Introduction
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are
allowed.
1 Right-click the Software Operation Panel icon in the
notification area, and select [Password Setting] from the
menu.
Scanner
Overview
How to Load
Documents
How to Use the
Operator Panel
A confirmation message appears.
Various Ways to
Scan
4 Click the [OK] button.
The password is set.
The [Password setting] window appears.
Daily Care
2 Enter the current password and click the [OK] button.
Replacing the
Consumables
Troubleshooting
Operational
Settings
The [Password setting] window appears.
Appendix
Glossary
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Index
Chapter 8 Operational Settings
3 Leave both fields blank and click the [OK] button.
Clearing the Password
Clear the password in the following procedure:
Introduction
1 Right-click the Software Operation Panel icon in the
notification area, and select [Password Setting] from the
menu.
Scanner
Overview
How to Load
Documents
A confirmation message appears.
How to Use the
Operator Panel
4 Click the [OK] button.
The password is cleared.
Various Ways to
Scan
The [Password setting] window appears.
Daily Care
2 Enter the current password and click the [OK] button.
Replacing the
Consumables
Troubleshooting
Operational
Settings
The [Password setting] window appears.
Appendix
Glossary
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Index
Chapter 8 Operational Settings
3 Enter a new password then again to confirm, and click the
[OK] button.
Resetting the Password
Up to 32 characters can be used for the password.
In case you forgot your password, it can be reset in the
following procedure:
Introduction
Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are
allowed.
Scanner
Overview
1 Right-click the Software Operation Panel icon in the
notification area, and select [Password Setting] from the
menu.
How to Load
Documents
How to Use the
Operator Panel
A confirmation message appears.
Various Ways to
Scan
4 Click the [OK] button.
The password is set.
Daily Care
The [Password setting] window appears.
2 Enter the default password which is "SP-Scanner", and
Replacing the
Consumables
click the [OK] button.
Troubleshooting
Operational
Settings
The [Password setting] window appears.
Appendix
Glossary
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Index
Chapter 8 Operational Settings
8.3 Configuration Items
Introduction
The Software Operation Panel allows the configuration of the
following settings for the scanner that is connected to the
computer:
Scanner
Overview
Device Setting
How to Load
Documents
1 Start up the Software Operation Panel.
For details, refer to "8.1 Starting Up the Software Operation Panel"
(page 90).
How to Use the
Operator Panel
2 From the listing on the left, select [Device Setting].
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Items that can be configured in the above window are shown in the
next page.
Appendix
Glossary
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Index
Chapter 8 Operational Settings
Item
Description
Parameter/Value
Factory Default
Count
(page 102)
Check the counters to determine when to replace Total Count (ADF)/Total Count (FB)/Pad/Pick Roller
the consumables.
0
Introduction
Also use it to reset the counter when you have
replaced the consumables.
Scanner
Overview
Power saving
(page 106)
Specify the waiting time before the scanner
enters power saving mode.
Range: 5 to 115 min. (in increments of 5)
15 minutes
How to Load
Documents
Power off after a certain period of time: Select to [Power off after a certain period of time] check box
set the scanner to turn the power off
automatically if the scanner is left on for a certain
period of time without being used.
Specify the timeout period for the scanner to be
automatically turned off.
Selected
4 Hours
1 Hour/2 Hours/4 Hours/8 Hours
(When the [Power off after a certain period of time] check box
is selected)
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
99
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Contents
Index
Chapter 8 Operational Settings
Device Setting 2
Introduction
1 Start up the Software Operation Panel.
For details, refer to "8.1 Starting Up the Software Operation Panel"
(page 90).
Scanner
Overview
2 From the listing on the left, select [Device Setting 2].
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
The settings that are currently configured in [Device Setting 2] are
listed on the right of the window.
Items that can be configured in the above window are shown in the
next page.
Troubleshooting
HINT
Operational
Settings
The Software Operation Panel settings can be restored to the
factory default.
To restore the settings to the factory default, click the [Default]
button. After a message is displayed, click the [OK] button.
Note that the settings you have configured will be cleared.
Appendix
Glossary
100
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Contents
Index
Chapter 8 Operational Settings
Item
Description
Parameter/Value
fi-5015C/Disable
Factory Default
Image Quality Mode
(page 105)
Set the image quality mode.
Disable
Introduction
To obtain an image quality that is close to the
image quality for scanning with fi-5015C, set the
image quality mode.
Scanner
Overview
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
101
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Contents
Index
Chapter 8 Operational Settings
8.4 Settings Related to Sheet Counters
Introduction
2 From the listing on the left, select [Device Setting].
Checking and Resetting the Sheet Counters
Scanner
Overview
■ Checking the Sheet Counters
The status on each consumable part can be viewed to
determine when to replace the consumables.
When a consumable needs to be replaced soon, the
background color of the counter for the consumable changes.
The background color of the counter turns light yellow or
yellow when the sheet count for each consumable reaches the
following.
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Item
Background Color of the Counter
Light Yellow
Yellow
Daily Care
Pad
28,500 to 29,999 sheets
30,000 sheets
or more
Pick Roller
190,000 to 199,999 sheets
200,000 sheets
or more
Item
Description
Replacing the
Consumables
Total Count (ADF)
Approximate total number of sheets
scanned through the ADF
For details about replacement cycles, refer to "6.1
Consumables and Replacement Cycles" (page 61).
Troubleshooting
Total Count (FD)
Pad
Approximate total number of sheets
scanned with the flatbed
1 Start up the Software Operation Panel.
For details, refer to "8.1 Starting Up the Software Operation Panel"
(page 90).
Number of sheets scanned after the pad
unit is replaced
The number of sheets is counted in
increments of 500.
Operational
Settings
Pick Roller
Number of sheets scanned after the pick
roller unit is replaced
The number of sheets is counted in
increments of 500.
Appendix
Glossary
102
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Index
Chapter 8 Operational Settings
■ Resetting the Sheet Counters
ATTENTION
If you turned off the scanner by unplugging the power cable, the
number of scanned sheets may not be counted in [Total Count].
When you have replaced a consumable part, reset the
corresponding counter by using the following procedure:
Introduction
Scanner
Overview
1 Click the [Clear] button for the replaced consumable.
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
The counter is reset to 0.
Replacing the
Consumables
2 Click the [OK] button.
A confirmation message appears.
Troubleshooting
3 Click the [OK] button.
The settings are saved.
Operational
Settings
Appendix
Glossary
103
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Index
Chapter 8 Operational Settings
■ Message for Replacing Consumables
The following message may appear while the scanner is in
use:
Introduction
Example:
Scanner
Overview
How to Load
Documents
How to Use the
Operator Panel
Check contents of the message if the message appears, and
replace the consumable accordingly.
Various Ways to
Scan
If you click the [Ignore] button, the message disappears and
the scan can be continued. However, it is recommended that
you replace the consumable as soon as possible.
To stop the scan and replace the consumable right away, click
the [Cancel] button.
Daily Care
Replacing the
Consumables
For details about replacing consumables, refer to the
following:
Troubleshooting
Pad unit
"6.2 Replacing the Pad Unit" (page 62)
Pick roller unit
Operational
Settings
"6.3 Replacing the Pick Roller Unit" (page 64)
Appendix
Glossary
104
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Index
Chapter 8 Operational Settings
8.5 Settings Related to Scanning
Introduction
Setting the Image Quality for Scanning [Image
Quality Mode]
Scanner
Overview
Set the image quality mode.
To obtain an image quality that is close to the image quality for
scanning with fi-5015C, set the image quality mode.
How to Load
Documents
How to Use the
Operator Panel
1 Start up the Software Operation Panel.
For details, refer to "8.1 Starting Up the Software Operation Panel"
(page 90).
Various Ways to
Scan
2 From the listing on the left, select [Device Setting 2]
[Image Quality Mode].
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
3 Select whether to obtain an image quality that is close to
the image quality of the fi-5015C.
Appendix
Glossary
105
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Index
Chapter 8 Operational Settings
8.6 Settings Related to Waiting Time
Introduction
3 Use the slider to specify the waiting time before the
scanner enters power saving mode.
Waiting Time to Enter Power Saving Mode [Power
saving]
Scanner
Overview
The value can range from 5 to 115 minutes (in increments of 5).
The waiting time for the scanner to enter power saving mode
can be specified.
How to Load
Documents
HINT
Selecting the [Power off after a certain period of time] check box
turns the power off automatically if the scanner is left on for a
certain period of time without being used.
You can select the timeout period for the scanner to be
automatically turned off by [1 Hour]/[2 Hours]/[4 Hours]/[8 Hours].
1 Start up the Software Operation Panel.
For details, refer to "8.1 Starting Up the Software Operation Panel"
(page 90).
How to Use the
Operator Panel
2 From the listing on the left, select [Device Setting].
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Introduction
Appendix
Scanner
Overview
How to Load
Documents
This appendix provides the following information.
A.1 Basic Specification...................................................................................................................................108
A.2 Installation Specification...........................................................................................................................110
A.3 Outer Dimensions ....................................................................................................................................112
A.4 Uninstalling the Software .........................................................................................................................113
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
TOP
Contents
Index
Appendix
A.1 Basic Specification
Introduction
Scanner
Overview
Item
Specification
Notes
ADF
Flatbed
How to Load
Documents
Scanner type
Image sensor
Light source
ADF
Flatbed
-
-
-
-
Single line CMOS-CIS × 2 (front/flatbed × 1, back × 1)
RGB-LED × 2 (front/flatbed × 1, back × 1)
How to Use the
Operator Panel
Scanning
area
Minimum size
(width × length)
114 × 140 mm (4.49 × 5.51 in.)
25.4 × 25.4 mm (1.0 × 1.0 in.)
Various Ways to
Scan
Maximum size
(width × length)
216 × 356 mm (8.50 × 14.02 in.)
(*1)
216 × 297 mm (8.50 × 11.69 in.)
-
2
Paper Weight (Thickness)
-
52 to 127g/m (14 to 34.3 lb)
Daily Care
Scanning
speed
Binary (black &
white)
Simplex: 25 ppm
Duplex: 50 ipm
4 sec./sheet
300 dpi
(A4) (*2)
Replacing the
Consumables
Grayscale
Color
2
Loading capacity
50 sheets (*3)
-
Paper weight: 80 g/m (20 lb)
Total thickness: 5 mm (0.2 in.) or
less
Troubleshooting
Operational
Settings
Optical resolution
600 dpi
-
Output
Binary (black &
50 to 600 dpi, 1200 dpi
50 to 600 dpi: configurable in 1 dpi
increments
resolution
white)
A resolution other than 300 dpi and
600 dpi: created by the scanner
driver
Grayscale
Color
Appendix
Glossary
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Contents
Index
Appendix
Item
Specification
Notes
ADF
Flatbed
Introduction
Grayscale level
Interface
256 gradation levels
65536 gradation levels (16-bit)
during internal processing
Scanner
Overview
USB 2.0/1.1 (*4)
Type B
How to Load
Documents
*1: Long page scanning supports documents with a length of up to 3,048 mm (120 in.) when the resolution is set to 200 dpi or less.
*2: Note that this is the hardware limitation, and the software's processing time such as data transfer time is added to the actual time of scanning.
*3: The capacity varies depending on the paper weight.
For details, refer to "2.3 Documents for Scanning" (page 35).
*4: Use the USB cable that is supplied.
How to Use the
Operator Panel
When connecting the USB cable to a USB hub, make sure you connect it to a USB hub that is connected to the USB port of a computer.
Connection with USB 2.0 requires the USB port and the hub to support USB 2.0. Also note that the scanning speed slows down when USB 1.1 is used.
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Appendix
A.2 Installation Specification
Introduction
Scanner
Overview
Item
Specification
454 × 331 × 129 mm (17.87 × 13.03 × 5.08 in.)
559 × 531 × 406 mm (22.01 × 20.91 × 15.98 in.)
Outer dimensions (W × D × H) (*1)
Installation space (W × D × H) (*2)
Weight
How to Load
Documents
4.3 kg (9.5 lb) or less
Input power
Voltage range
Phase
AC 100 to 240 V ± 10%
Single phase
How to Use the
Operator Panel
Frequency range
Operating
50/60 Hz ± 3 Hz
Various Ways to
Scan
Power
16 W or less
consumption
Power saving
Power OFF
Temperature
Humidity
2.9 W or less
Daily Care
0.3 W or less
Ambient
condition
Operating: 5 to 35°C (41 to 95°F), Not operating: -20 to 60°C (-4 to 140°F)
Operating: 20 to 80%, Not operating: 8 to 95%
0 to 3,000 m (*3)
Replacing the
Consumables
Altitude
Troubleshooting
Calorific value
Operating
13.8 Kcal/Hr or less
Power saving
Power OFF
2.5 Kcal/Hr or less
Operational
Settings
0.26 Kcal/Hr or less
Shipping weight (*4)
7.5 kg (16.5 lb) or less
30,000 sheets or one year
200,000 sheets or one year
Replacement
cycles for
Pad unit
Pick roller unit
consumables
Appendix
Glossary
110
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Contents
Index
Appendix
Item
Specification
Within a year since the scanner was purchased
However, even if a year has not passed since the scanner was purchased, when the total number of
sheets scanned with the ADF reaches 500,000 or the total number of sheets scanned with the flatbed
reaches 100,000, the warranty becomes invalid.
Warranty period
Introduction
Scanner
Overview
*1: The height and width exclude the ADF paper chute (feeder) and stopper.
*2: The values for the required installation space are reference values for scanning A4 size documents.
How to Load
Documents
2
*3: When a document that weighs 100 g/m (26.8 lb) or more is scanned at a high altitude (higher than 2,000 m), it may be detected as a multifeed.
*4: Includes the package weight.
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
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Index
Appendix
A.3 Outer Dimensions
Introduction
The outer dimensions are as follows:
Scanner
Overview
459
(18.1)
454
(17.9)
How to Load
Documents
331
(13.0)
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Unit: mm (in.)
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
112
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Contents
Index
Appendix
A.4 Uninstalling the Software
Introduction
When Uninstalling PaperStream Capture Lite
1 Turn on the computer and log onto Windows as a user
Select [PaperStream Capture Lite].
Scanner
Overview
with administrator privileges.
When Uninstalling Presto! PageManager
Select [Presto! PageManager XX].
XX indicates the version.
2 Exit all running software.
3 Display the [Control Panel] window.
How to Load
Documents
When Uninstalling ABBYY FineReader Sprint
Select [ABBYY FineReader XX Sprint].
XX indicates the version.
Windows Server 2008/Windows 7
Click [Start] menu [Control Panel].
When Uninstalling Manuals
Windows Server 2012
How to Use the
Operator Panel
Select [SP Series manuals for SP-1425].
Right-click the Start screen, and select [All apps] on the app bar
[Control Panel] under [Windows System].
When Uninstalling Scanner Central Admin Agent
Select [Scanner Central Admin Agent].
Windows Server 2012 R2/Windows 8.1
When Uninstalling SP Series Online Update
Various Ways to
Scan
Click [] on the lower left side of the Start screen [Control Panel]
under [Windows System].
Select [SP Series Online Update].
6 Click the [Uninstall] button or the [Uninstall/Change]
To display [], move the mouse cursor.
button.
Windows 10/Windows Server 2016/Windows Server 2019
Daily Care
Click [Start] menu [Windows System] [Control Panel].
7 If a confirmation message appears, click [OK] or [Yes].
The software is uninstalled.
4 Click [Uninstall a Program].
Replacing the
Consumables
The [Programs and Features] window appears with a list of the
currently installed software.
5 Select a software to uninstall.
When Uninstalling PaperStream IP Driver
Select one of the following:
Troubleshooting
-
-
-
PaperStream IP (TWAIN) for SP Series
PaperStream IP (TWAIN x64) for SP Series
PaperStream IP (ISIS) for SP Series
Operational
Settings
When Uninstalling Software Operation Panel
Select [Software Operation Panel].
The Software Operation Panel is installed together with the
PaperStream IP driver.
When Uninstalling Error Recovery Guide
Appendix
Glossary
Select [Error Recovery Guide for SP-1425].
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Index
Contact for Inquires
Contact for Inquiries
Introduction
Scanner
Overview
Contact for Inquiries
Contact for Purchasing Consumables or
Cleaning Materials
For ABBYY FineReader Sprint, refer to the following web
page:
http://www.abbyy.com
How to Load
Documents
https://www.fujitsu.com/global/support/products/computing/
peripheral/scanners/contacts/fi-series-contact.html
How to Use the
Operator Panel
For Presto! PageManager, refer to the following web page:
http://www.newsoftinc.com/support/index.php
http://uk.newsoft.eu.com/support/index.php
Various Ways to
Scan
For other inquiries regarding the scanner, refer to the following
web page:
http://imagescanner.fujitsu.com/sps.html
If your problem cannot be solved after referring to the above
web pages, visit the following web page to check the contact
information of a suitable Fujitsu office and contact the Fujitsu
office.
Daily Care
Replacing the
Consumables
https://www.fujitsu.com/global/about/resources/shop/
computing/peripheral/scanners/index.html
Troubleshooting
Operational
Settings
Appendix
Glossary
114
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Index
Glossary
Glossary
Introduction
Scanner
Overview
Pick roller unit
Pick start time
Pixel
A
Duplex scanning mode
Job Separator
A4 size
A5 size
A6 size
A7 size
A8 size
How to Load
Documents
E
L
Portrait
Edge Extract
Eject roller
Landscape
R
Legal size
Letter size
How to Use the
Operator Panel
Emphasis
Resolution
Error diffusion
S
ADF (Automatic Document
Feeder)
M
Various Ways to
Scan
F
Simplex scanning mode
Smoothing
Moiré patterns
Multifeed
Automatic size/skew detection
Feed roller
Filter
B
T
Daily Care
Blank Page Skip
Brightness
Flatbed
Temporary error
Threshold
N
G
Replacing the
Consumables
Noise removal
C
Gamma
TWAIN
O
CIS (Contact Image Sensor)
D
Grayscale
U
OCR (Optical Character
Recognition)
Troubleshooting
H
Ultrasonic sensor
USB
Default setting
Density
Operating environment
Operator Panel
Overscan
Halftone
Operational
Settings
I
W
Device errors
Dither
Interface
White reference sheet
P
Document Sensor
dpi (dots per inch)
Driver
Pad unit
Inversion
ISIS
Paper jam
Patch code
Appendix
Glossary
115
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Contents
Index
Glossary
A
Introduction
A4 size
A standard paper size which is 210 × 297 mm (8.27 × 11.7 in.).
Scanner
Overview
A5 size
A standard paper size which is 148 × 210 mm (5.83 × 8.27 in.).
A6 size
How to Load
Documents
A standard paper size which is 105 × 148 mm (4.13 × 5.83 in.).
How to Use the
Operator Panel
A7 size
A standard paper size which is 74 × 105 mm (2.91 × 4.13 in.).
A8 size
Various Ways to
Scan
A standard paper size which is 52 × 74 mm (2.05 × 2.91 in.).
ADF (Automatic Document Feeder)
A paper feeding mechanism which allows multiple sheets of documents to be scanned one sheet at a time.
Daily Care
Automatic size/skew detection
End of Page Detection:
Detects the end of the page and scans the length of the document.
Replacing the
Consumables
Automatic Page Size Detection:
Detects the paper size and outputs the image data in the same size.
Troubleshooting
B
Operational
Settings
Blank Page Skip
A function that detects and automatically deletes blank (white or black) pages in a batch of documents.
Brightness
Refers to the brightness of a scanned image.
Appendix
Glossary
116
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Contents
Index
Glossary
C
Introduction
CIS (Contact Image Sensor)
A sensor which uses an LED and a light receiving sensor to perceive the light reflected from the document and converts the
light into digital form. CCD technology is the basis of high quality image acquisition in scanners, cameras and other devices.
Scanner
Overview
D
How to Load
Documents
Default setting
(Hardware)
Preset values from the factory.
How to Use the
Operator Panel
(Software)
Values set upon installation of software.
Various Ways to
Scan
Density
Refers to the deepness of a color in an image.
Daily Care
Device errors
Errors that require troubleshooting by a service engineer.
Replacing the
Consumables
Dither
The process by which a group of dots is arranged to reproduce the density of grayscale. Grayscale density is reproduced by
configuring preset dot patterns. This method requires less memory compared to multilevel gray.
Document Sensor
Troubleshooting
A sensor which detects the changes in the amount of light transmission. Paper feeding errors such as multifeed and paper
jam are detected by monitoring the passing of documents.
Operational
Settings
dpi (dots per inch)
A measurement of resolution which is used for scanners and printers. Higher dpi indicates better resolution.
Driver
A program specifically designed for operating systems, which enables interaction with a hardware device.
Dropout color
Appendix
Glossary
A function which removes a specified color from a scanned image.
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Index
Glossary
Duplex scanning mode
A mode for scanning both sides of the document at once. ( simplex scanning mode)
Introduction
E
Scanner
Overview
Edge Extract
A function which traces the boundaries between black and white areas, and extracts them as outlines.
How to Load
Documents
Eject roller
Rollers that feed documents from the ADF onto the stacker.
How to Use the
Operator Panel
Emphasis
A function which decreases the density of bright colors (except for white) around black areas. Increasing the value for this
function removes dotted image noise and also produces "softened" images.
Various Ways to
Scan
Error diffusion
Method of halftone (pseudo-grayscale) image processing which is based on black & white pixel binarization. It sums the
optical density of a pixel and its adjacent pixels, then relocates black pixels in the order of density to minimize the difference
between scanned and output images. By diffusing the errors onto other pixels, the density data of adjacent pixels can be
binarized. This function suppresses moire patterns of dotted halftone images such as newspapers, and reproduces its
grayscale gradation.
Daily Care
Replacing the
Consumables
F
Feed roller
Troubleshooting
A roller that feeds the document through the ADF.
Filter
Operational
Settings
A function that applies a type of filter operation process on a scanned image.
Types of filtering are as follows:
Digital Endorser:
Adds alphanumeric character strings on the scanned image data.
Page Edge Filler:
Fills in the margins of the scanned image in a specified color.
Appendix
Glossary
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Contents
Index
Glossary
Flatbed
An input device of the scanner. A user places sheets of documents one by one on the document bed (glass section) and
scans each sheet. This is used to scan documents that cannot be scanned with the ADF, such as books and magazines.
Introduction
G
Scanner
Overview
Gamma
A unit which indicates the changes in the brightness of an image. It is expressed as a function of the electric input power to
How to Load
Documents
devices (such as a scanner and a display) and the brightness of the image. If the gamma rate is larger than 1, the
brightness of an image increases and vice versa. Normally, set the gamma rate to 1 when reproducing the same brightness
as the original.
How to Use the
Operator Panel
Grayscale
A method which expresses the gradation (density) from black to white in 256 levels. Suitable for scanning images such as
photographs.
Various Ways to
Scan
H
Daily Care
Halftone
Reproduces the color density in black & white by using dot patterns. This method is effective for scanning images such as
photographs in black & white.
Replacing the
Consumables
I
Troubleshooting
Image processing
Refers to processing and outputting the scanned image via specified scan parameters.
Operational
Settings
Interface
The connection that allows communication between the computer and the scanner.
Inversion
A scanning method in which the black part and the white part of the image are inverted.
Appendix
Glossary
119
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Contents
Index
Glossary
ISIS
ISIS (Image Scanner Interface Specification) is an API (Application Program Interface) standard for imaging devices (such
as scanners and digital cameras) which was developed by Captiva, a division of EMC Corporation (the former Pixel
Translations) in 1990. In order to use devices that comply with this standard, it is necessary to install a driver software that
supports ISIS standard.
Introduction
Scanner
Overview
J
How to Load
Documents
Job Separator
A sheet to insert between documents in a batch for separating different jobs.
The following types of job separators are available:
How to Use the
Operator Panel
Job separator with patch codes:
A sheet with patch codes printed.
Various Ways to
Scan
Job separator with barcodes:
A sheet with barcodes printed.
Daily Care
L
Replacing the
Consumables
Landscape
Orientation in which the short side of the document is set parallel to the feed direction.
Legal size
A standard paper size used in the United States and other countries (8.5 × 14 in.).
Troubleshooting
Letter size
A standard paper size used in the United States and other countries (8.5 × 11 in.).
Operational
Settings
M
Moiré patterns
Recurrent patterns on scanned images caused by incorrect settings of angles.
Appendix
Glossary
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Contents
Index
Glossary
Multi Image
A function which outputs the image in both color/grayscale and black & white at once.
Introduction
Multifeed
Multifeed is an error when two or more sheets are fed through the ADF at once. When a different document length is
detected, this detected result is also called a multifeed.
Scanner
Overview
N
How to Load
Documents
Noise removal
A function which improves the quality of an image by removing isolated noise that appear as black dots in a white area (or
vice versa).
How to Use the
Operator Panel
O
Various Ways to
Scan
OCR (Optical Character Recognition)
A device or a technology that recognizes the text on documents and converts them into text data that can be edited. The
shape of the characters are recognized by the differences in the light reflected off the documents.
Daily Care
Operating environment
Conditions (such as temperature and humidity) required to operate or store the scanner.
Replacing the
Consumables
Operator Panel
A panel that consists of a display and buttons. It is used for scanner operations such as selecting functions and changing
settings.
Troubleshooting
Overscan
A function that scans the document in a size larger than the specified paper size.
Operational
Settings
P
Pad unit
This is used to separate a single document from a batch before the document is fed into the ADF The part that presses the
document against the pick roller unit is made of rubber.
Appendix
Glossary
121
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Contents
Index
Glossary
Paper jam
Refers to an error in which a document is jammed inside the paper path or feeding is interrupted by documents slipping.
Introduction
Patch code
A special code to let the scanner recognize the start and the end of each job or image mode.
Pick roller unit
Scanner
Overview
A set of rollers which separates one sheet off the documents loaded in the ADF paper chute (feeder), and feeds the
document into the ADF.
How to Load
Documents
Pick start time
The period of time between setting the document and until picking starts after the document passes the hopper empty
sensor.
How to Use the
Operator Panel
Pixel
The dots that make up a scanned image.
Various Ways to
Scan
Portrait
Orientation in which the long side of the document is set parallel to the feed direction.
Documents/images are set/displayed vertically.
Daily Care
R
Replacing the
Consumables
Resolution
A measurement to indicate the quality (fineness) or an image. Resolution is displayed by the number of pixels within an
inch. An image is a collection of small dots (pixels). If the same image contains different amount of pixels, the one with more
pixels can express greater details. Therefore, the higher the resolution, the finer the image becomes.
Troubleshooting
S
Operational
Settings
Simplex scanning mode
A mode for scanning only one side (front or back) of the document. ( duplex scanning mode)
Smoothing
Refers to the removal of irregularities on diagonal lines and curves. It is a processing method commonly used in OCR
applications.
Appendix
Glossary
122
TOP
Contents
Index
Glossary
T
Introduction
Temporary error
An error that can be fixed by the operator.
Scanner
Overview
Threshold
The value which is used to determine whether a certain color is black or white. Threshold value must be configured in order
to scan images with grayscale gradation. Each pixel is converted into black or white according to the specified value.
How to Load
Documents
TWAIN
TWAIN (Technology Without Any Interesting Name) is an API (Application Program Interface) standard for imaging devices
(such as scanners and digital cameras) developed by TWAIN Working Group. In order to use devices that comply with this
standard, it is necessary to install a driver software that supports TWAIN standard.
How to Use the
Operator Panel
U
Various Ways to
Scan
Ultrasonic sensor
A sensor that detects multifeed errors by ultrasonic soundwave. It detects multifeeds by monitoring the difference in the
amount of ultrasonic waves transmitted through the documents.
Daily Care
USB
Replacing the
Consumables
USB (Universal Serial Bus) is a standard for interfaces used to connect devices such as keyboards and scanners. Up to 127
devices can be connected by this interface. It can be connected and disconnected without powering off the devices.
For USB 2.0, the data transfer rate is 1.5 Mbps in Low-Speed, 12 Mbps in Full-Speed, and a maximum of 480 Mbps in Hi-
Speed mode.
Troubleshooting
W
Operational
Settings
White reference sheet
The white part located inside the ADF which the scanner defines as white, in order to adjust the brightness of all other areas
accordingly.
Appendix
Glossary
123
TOP
Contents
Index
Index
Index
Introduction
Scanner
Overview
A
H
advanced scanning......................................................... 48
how to clean the ADF with Cleaning Paper.................... 54
how to clean the ADF with cloth..................................... 55
how to clean the inside................................................... 54
how to clean the outside................................................. 53
how to close the ADF ..................................................... 21
how to close the document cover................................... 22
how to open the ADF...................................................... 21
how to turn the power off................................................ 20
how to turn the power on................................................ 20
how to use this manual..................................................... 2
How to Load
Documents
B
basic flow of scanning operation .................................... 26
before you contact the scanner service provider............ 86
bundled software ............................................................ 28
How to Use the
Operator Panel
C
Various Ways to
Scan
cleaning (flatbed)............................................................ 58
cleaning materials........................................................... 51
cleaning the ADF (with Cleaning Paper) ........................ 54
cleaning the ADF (with cloth).......................................... 55
cleaning the flatbed ........................................................ 58
cleaning the inside.......................................................... 54
cleaning the outside........................................................ 53
configuration items ......................................................... 98
consumables .................................................................. 61
contact for inquiries ...................................................... 114
conventions ...................................................................... 5
I
Daily Care
installation specification................................................ 110
introduction....................................................................... 3
Replacing the
Consumables
L
loading documents .................................................. 31, 33
loading documents (ADF)............................................... 32
loading documents into the ADF .................................... 32
locations that require cleaning........................................ 51
Troubleshooting
D
Operational
Settings
daily care ........................................................................ 50
documents for scanning ................................................. 35
M
O
main features.................................................................. 14
main features of this product.......................................... 14
E
error indications on operator panel................................. 68
Appendix
Glossary
operational settings ........................................................ 89
124
TOP
Contents
Index
Index
operator panel ......................................................... 40, 41
outer dimensions .......................................................... 112
U
V
uninstalling software..................................................... 113
various ways to scan...................................................... 43
Introduction
P
Scanner
Overview
paper jam........................................................................ 67
parts and functions ......................................................... 15
password setting for the Software Operation Panel ....... 92
placing a document (flatbed) .......................................... 34
placing a document on the flatbed.................................. 34
power saving mode ........................................................ 25
preparation ..................................................................... 32
product label................................................................... 88
How to Load
Documents
How to Use the
Operator Panel
R
S
Various Ways to
Scan
replacing consumables................................................... 60
replacing the pad unit ..................................................... 62
replacing the pick roller unit............................................ 64
Daily Care
Replacing the
Consumables
[Scan/Stop] button.......................................................... 48
scanner overview............................................................ 13
scanning documents of different types and sizes........... 45
setting up the ADF paper chute (feeder) ........................ 23
setting up the stacker ..................................................... 24
settings related to sheet counters................................. 102
settings related to waiting time ..................................... 106
specifications................................................................ 108
starting up the Software Operation Panel....................... 90
summary......................................................................... 44
Troubleshooting
Operational
Settings
T
troubleshooting........................................................ 66, 71
Appendix
Glossary
125
TOP
Contents
Index
Introduction
Scanner
Overview
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
SP-1425 Image Scanner
Operator's Guide
Replacing the
Consumables
P3PC-6062-03ENZ0
Issue date: August 2019
Issued by: PFU Limited
Troubleshooting
Operational
Settings
The contents of this manual are subject to change without notice.
PFU Limited assumes no liability for incidental or consequential damages arising from the use of this product, and any
claims by a third party.
Copying of the contents of this manual, in whole or in part, as well as the scanner applications is prohibited under the
copyright law.
Appendix
Glossary
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