XPS 13 9310
Setup and Specifications
Regulatory Model: P117G
Regulatory Type: P117G002
August 2020
Rev. A00
Contents
Chapter 1: Set up your XPS 13 9310............................................................................................... 4
Dimensions and weight.....................................................................................................................................................10
Processor.............................................................................................................................................................................10
Internal slots........................................................................................................................................................................12
Battery..................................................................................................................................................................................16
Display...................................................................................................................................................................................17
GPU—Integrated...............................................................................................................................................................18
Chapter 5: Keyboard shortcuts of XPS 13 9310............................................................................20
Contents
3
1
Set up your XPS 13 9310
NOTE: The images in this document may differ from your computer, depending on the computer configuration you ordered.
1. Connect the power adapter to a power source and to the Thunderbolt 4 USB Type-C port with Power Delivery. Then press
the power button on your computer.
NOTE: The battery may go into power-saving mode during shipment to conserve charge on the battery. Ensure that the
power adapter is connected to your computer when it is turned on for the first time.
2. Complete the operating system setup.
Table 1. Operating system setup
Operating system
Setup instructions
Follow the on-screen instructions to complete the setup. When setting up, it is recommended that
you connect to a secure network to download and install the latest Windows updates.
Windows
Follow the on-screen instructions to complete the setup. For more information about installing and
Ubuntu
3. If Windows is installed on your computer, there are Dell apps with which you can get assistance and software updates.
NOTE: Dell apps are not available on Ubuntu.
Table 2. Dell apps
Dell app
Description
My Dell
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Set up your XPS 13 9310
Table 2. Dell apps (continued)
Dell app
Description
Access Dell applications, help articles, and other important information about your computer. My
Dell also notifies you about the warranty status, recommended accessories, and software updates
for your computer.
SupportAssist
Pro-actively checks the health of your computer’s hardware and software and troubleshoots issues
with the operating system. For more information about the app, see the SupportAssist
NOTE: To renew or upgrade your warranty in the SupportAssist app, click the warranty expiry
date.
Dell Update
Updates your computer with critical fixes and latest device drivers. For more information about the
Dell Digital Delivery
Download software applications, which are purchased but not pre-installed on your computer. For
Set up your XPS 13 9310
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Views of XPS 13 9310
Front
1. Microphones (2)
Provide digital sound input for audio recording, voice calls, and so on.
2. Power and battery-status light
Indicates the power state and battery state of the computer.
Solid white—Power adapter is connected and the battery is charging.
Solid amber—Battery charge is low or critical.
Off—Battery is fully charged.
NOTE: On certain computer models, the power and battery-status light is also used for diagnostics. For more
information, see the Troubleshooting section in your computer’s Service Manual.
Left
1. Thunderbolt 4 USB Type-C port with Power Delivery
Supports USB4 Gen 3 Type-C, DisplayPort 2.0, Thunderbolt 4 and also enables you to connect to an external display using a
display adapter. Provides data transfer rates of up to 20 Gbps for USB4 Gen 3 and up to 40 Gbps for Thunderbolt 4.
Supports Power Delivery that enables two-way power supply between devices. Provides up to 5 V/3 A power output that
enables faster charging.
NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, see the knowledge
NOTE: There is a total of two Thunderbolt 4 ports on this computer. Connect the USB Type-C power adapter to only
one of the two USB Type-C ports.
NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
2. microSD-card slot
Reads from and writes to the microSD card. Your computer supports the following card types:
●
microSecure Digital (microSD)
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●
●
microSecure Digital High Capacity (microSDHC)
microSecure Digital Extended Capacity (microSDXC)
Right
1. Thunderbolt 4 USB Type-C port with Power Delivery
Supports USB4 Gen 3 Type-C, DisplayPort 2.0, Thunderbolt 4 and also enables you to connect to an external display using a
display adapter. Provides data transfer rates of up to 20 Gbps for USB4 Gen 3 and up to 40 Gbps for Thunderbolt 4.
Supports Power Delivery that enables two-way power supply between devices. Provides up to 5 V/3 A power output that
enables faster charging.
NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, see the knowledge
NOTE: There is a total of two Thunderbolt 4 ports on this computer. Connect the USB Type-C power adapter to only
one of the two USB Type-C ports.
NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
2. Headset port
Connect headphones or a headset (headphone and microphone combo).
Base
1. Touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two finger tap to right-click.
2. Left-click area
Views of XPS 13 9310
7
Press to left-click.
3. Right-click area
Press to right-click.
4. Power button with fingerprint reader
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power
button for 10 seconds to force shut-down the computer.
Place your finger on the power button to log-in with the fingerprint reader.
NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at
Display
1. Infrared emitter
Emits infrared light, which enables the infrared camera to sense and track motion.
2. Ambient-light sensor
Detects the ambient light and automatically adjusts the keyboard backlight and display brightness.
3. RGB and infrared camera
Enables you to video chat, capture photos, and record videos in RGB and infrared.
4. Camera-status light
Turns on when the camera is in use.
5. Infrared emitter
Emits infrared light, which enables the infrared camera to sense and track motion.
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Views of XPS 13 9310
Bottom
1. Left speaker
Provides audio output.
2. Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware
components in your computer and access warranty information.
3. Right speaker
Provides audio output.
Views of XPS 13 9310
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3
Specifications of XPS 13 9310
Dimensions and weight
The following table lists the height, width, depth, and weight of your XPS 13 9310.
Table 3. Dimensions and weight
Description
Height:
Values
14.80 mm (0.58 in.)
295.70 mm (11.64 in.)
198.70 mm (7.82 in.)
Width
Depth
Starting weight
●
●
Non-touch: 1.20 kg (2.64 lb)
Touch: 1.27 kg (2.80 lb)
NOTE: The weight of your computer depends on the
configuration ordered and manufacturing variability.
Processor
The following table lists the details of the processors supported by your XPS 13 9310.
Table 4. Processor
Description
Option one
Option two
Option three
11th Generation Intel Core
i3-1115G4 processor
11th Generation Intel Core
i5-1135G7 processor
11th Generation Intel Core
i7-1165G7 processor
Processor type
Processor wattage
Processor core count
Processor thread count
Processor speed
15 W
15 W
15 W
2
4
4
4
8
8
Up to 4.10 GHz
6 MB
Up to 4.20 GHz
8 MB
Up to 4.70 GHz
12 MB
Processor cache
Integrated graphics
Intel UHD Graphics
Intel Iris Xe Graphics
Intel Iris Xe Graphics
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Specifications of XPS 13 9310
Chipset
The following table lists the details of the chipset supported by your XPS 13 9310.
Table 5. Chipset
Description
Values
Chipset
Integrated in the processor
11th Generation Intel Core i3/i5/i7
128 bit
Processor
DRAM bus width
Flash EPROM
PCIe bus
32 MB (BIOS)
Up to PCIe Gen 4.0 (Storage)
Operating system
Your XPS 13 9310 supports the following operating systems:
●
●
●
●
●
Windows 10 Home (64-bit)
Windows 10 Pro (64-bit)
Windows 10 Pro Education (64-bit)
Windows 10 Enterprise Ready
Ubuntu 18.04 LTS (64-bit)
Memory
The following table lists the memory specifications of your XPS 13 9310.
Table 6. Memory specifications
Description
Values
Memory slots
No memory slots
NOTE: The memory module is integrated on the system
board.
Memory type
LPDDR4x
4267 MHz
32 GB
Memory speed
Maximum memory configuration
Minimum memory configuration
Memory configurations supported
8 GB
●
8 GB (4 x 2 GB) LPDDR4x at 4267 MHz
●
●
16 GB (4 x 4 GB) LPDDR4x at 4267 MHz
32 GB (4 x 8 GB) LPDDR4x at 4267 MHz
Specifications of XPS 13 9310
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Internal slots
The following table lists the internal slots of your XPS 13 9310.
Table 7. Internal slots
Description
Values
M.2
One M.2 2230 or M.2 2280 slot for solid-state drive
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article
External ports
The following table lists the external ports on your XPS 13 9310.
Table 8. External ports
Description
Values
USB ports
Two Thunderbolt 4 USB Type-C ports with Power Delivery
NOTE: Connect the USB Type-C power adapter to only
one of the four USB Type-C ports.
NOTE: You can connect a Dell Docking Station to this
port. For more information, see the knowledge base article
Audio port
Video port
One headset (headphone and microphone combo) port
Two Thunderbolt 4 USB Type-C ports with Power Delivery
NOTE: A USB Type-C to DisplayPort adapter (sold
separately) is required to connect a DisplayPort device.
Media-card reader
Docking port
One microSD-card slot
Supported through one of the two Thunderbolt 4 USB Type-C
port with Power Delivery
Power-adapter port
DC-IN through one of the two USB Type-C Thunderbolt 4
ports
NOTE: You can connect a Dell Docking Station to this
port. For more information, see the knowledge base article
Security
Not supported
Wireless module
The following table lists the Wireless Local Area Network (WLAN) module specifications of your XPS 13 9310.
NOTE: The wireless module is integrated on the system board.
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Specifications of XPS 13 9310
Table 9. Wireless module specifications
Description
Option one
Option two
Model number
Intel AX1650
Rivet Killer AX500-DBS
Transfer rate
Up to 2400 Mbps
2.4 GHz/5 GHz
Up to 1774 Mbps
2.4 GHz/5 GHz
Frequency bands supported
Wireless standards
●
●
●
●
WiFi 802.11a/b/g
●
●
●
●
WiFi 802.11a/b/g
Wi-Fi 4 (WiFi 802.11n)
Wi-Fi 5 (WiFi 802.11ac)
Wi-Fi 6 (WiFi 802.11ax)
Wi-Fi 4 (WiFi 802.11n)
Wi-Fi 5 (WiFi 802.11ac)
Wi-Fi 6 (WiFi 802.11ax)
Encryption
Bluetooth
●
●
●
64-bit/128-bit WEP
AES-CCMP
TKIP
●
●
●
64-bit/128-bit WEP
AES-CCMP
TKIP
Bluetooth 5.1
Bluetooth 5.1
Audio
The following table lists the audio specifications of your XPS 13 9310.
Table 10. Audio specifications
Description
Values
Audio controller
Realtek ALC3281-CG
Supported
Stereo conversion
Internal audio interface
External audio interface
Number of speakers
Internal-speaker amplifier
External volume controls
Speaker output:
High-definition audio interface
Universal audio jack
Two
Supported
Keyboard shortcut controls
Average speaker output
Peak speaker output
2 W
2.5 W
Subwoofer output
Microphone
Not supported
Digital-array microphones
Storage
This section lists the storage options on your XPS 13 9310.
Your XPS 13 9310 supports one of the following storage options:
●
One M.2 2230 solid-state drive
Specifications of XPS 13 9310
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●
One M.2 2280 solid-state drive
Table 11. Storage specifications
Storage type
Interface type
Capacity
M.2 2230 solid-state drive
M.2 2280 solid-state drive
PCIe Gen3 x4 NVMe, up to 32 Gbps
Up to 256 GB
PCIe Gen3 x4 NVMe, up to 32 Gbps
Up to 2 TB
Media-card reader
The following table lists the media cards supported by your XPS 13 9310.
Table 12. Media-card reader specifications
Description
Values
One microSD-card slot
Media-card type
Media-cards supported
●
●
●
microSecure Digital (mSD)
microSecure Digital High Capacity (mSDHC)
microSecure Digital Extended Capacity (mSDXC)
NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card
installed in your computer.
Keyboard
The following table lists the keyboard specifications of your XPS 13 9310.
Table 13. Keyboard specifications
Description
Values
Keyboard type
Standard backlit keyboard
Keyboard layout
Number of keys
QWERTY
●
●
●
United States and Canada: 79 keys
United Kingdom: 80 keys
Japan: 83 keys
Keyboard size
X = 19.05 mm key pitch
Y = 18.05 mm key pitch
Keyboard shortcuts
Some keys on your keyboard have two symbols on them.
These keys can be used to type alternate characters or to
perform secondary functions. To type the alternate character,
press Shift and the desired key. To perform secondary
functions, press Fn and the desired key.
NOTE: You can define the primary behavior of the
function keys (F1–F12) changing Function Key Behavior
in BIOS setup program.
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Specifications of XPS 13 9310
Camera
The following table lists the camera specifications of your XPS 13 9310.
Table 14. Camera specifications
Description
Values
Number of cameras
One
Camera type
RGB and infrared HD camera
Front
Camera location
Camera sensor type
CMOS-sensor technology
Camera resolution:
Still image
0.92 megapixel
Video
1280 x 720 (HD) at 30 fps
Infrared camera resolution:
Still image
640 x 360
Video
640 x 360 (HD) at 15 fps
Diagonal viewing angle:
Camera
77.7 degrees
77.7 degrees
Infrared camera
NOTE: The IR camera may not support Microsoft Hello features.
Touchpad
The following table lists the touchpad specifications of your XPS 13 9310.
Table 15. Touchpad specifications
Description
Values
Touchpad resolution:
Horizontal
1300
722
Vertical
Touchpad dimensions:
Horizontal
112.30 mm (4.42 in.)
64.15 mm (2.53 in.)
Vertical
Touchpad gestures
For more information about touchpad gestures available on
Windows 10, see the Microsoft knowledge base article
Specifications of XPS 13 9310
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Power adapter
The following table lists the power adapter specifications of your XPS 13 9310.
Table 16. Power adapter specifications
Description
Values
Type
45 W (USB Type-C)
Input voltage
100 VAC–240 VAC
50 Hz–60 Hz
1.30 A
Input frequency
Input current (maximum)
Output current (continuous)
Rated output voltage
2.25 A
20 VDC
Temperature range:
Operating
0°C to 40°C (32°F to 104°F)
Storage
-40°C to 70°C (-40°F to 158°F)
Battery
The following table lists the battery specifications of your XPS 13 9310.
Table 17. Battery specifications
Description
Values
Battery type
4-cell 52 WHr "smart" lithium-ion
Battery voltage
7.60 VDC
Battery weight (maximum)
0.22 kg (0.49 lb)
Battery dimensions:
Height
98.60 mm (3.88 in.)
255.80 mm (10.07 in.)
4.30 mm (0.17 in.)
Width
Depth
Temperature range:
Operating
0°C to 45°C (32°F to 113°F)
-20°C to 65°C (-4°F to 149°F)
Storage
Battery operating time
Varies depending on operating conditions and can significantly
reduce under certain power-intensive conditions.
Battery charging time (approximate)
●
●
Express charging: 2 hours (when the computer is off)
Standard charging: 3 hours (when the computer is off)
NOTE: Control the charging time, duration, start and end
time, and so on using the Dell Power Manager application.
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Specifications of XPS 13 9310
Table 17. Battery specifications (continued)
Description
Values
For more information on the Dell Power Manager see, Me
Coin-cell battery
Not applicable
Display
The following table lists the display specifications of your XPS 13 9310.
Table 18. Display specifications
Description
Option one
Option two
Option three
Display type
Ultra High Definition (UHD+)
Full High Definition (FHD+)
Full High Definition (FHD+)
Display-panel technology
Wide-Viewing Angle (WVA)
Wide-Viewing Angle (WVA)
Wide-Viewing Angle (WVA)
Display-panel dimensions
(active area):
Height
Width
288 mm (11.34 in.)
180 mm (7.09 in.)
339.60 mm (13.37 in.)
3840 x 2400
288 mm (11.34 in.)
180 mm (7.09 in.)
339.60 mm (13.37 in.)
1920 x 1200
288 mm (11.34 in.)
180 mm (7.09 in.)
339.60 mm (13.37 in.)
1920 x 1200
Diagonal
Display-panel native
resolution
Luminance (typical)
Megapixels
500 nits
500 nits
2.304
500 nits
2.304
9.216
Color gamut
DCI-P3 90% (typical)
338.67
sRGB 100%
169.3
sRGB
Pixels Per Inch (PPI)
Contrast ratio (typ)
Response time (max)
Refresh rate
169.3
1200:1
1200:1
1200:1
35 ms
35 ms
35 ms
60 Hz
60 Hz
60 Hz
Horizontal view angle
Vertical view angle
Pixel pitch
+/- 85 degrees
+/- 85 degrees
0.08 mm
+/- 85 degrees
+/- 85 degrees
0.15 mm
2.90 W
+/- 85 degrees
+/- 85 degrees
0.15 mm
2.90 W
Power consumption
(maximum)
6.60 W
Anti-glare vs glossy finish
Touch options
Anti-reflective
Yes
Anti-reflective
Yes
Anti-reflective
No
Specifications of XPS 13 9310
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Fingerprint reader
The following table lists the fingerprint-reader specifications of your XPS 13 9310.
NOTE: The fingerprint reader is located on the power button.
Table 19. Fingerprint reader specifications
Description
Values
Fingerprint-reader sensor technology
Capacitive
Fingerprint-reader sensor resolution
Fingerprint-reader sensor pixel size
500 PPI
64 x 80
GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your XPS 13 9310.
Table 20. GPU—Integrated
Controller
External display support
Memory size
Processor
Intel Iris Xe Graphics
USB Type-C to DisplayPort
adapter (sold separately)
Shared system memory
11th Generation Intel Core
i3/i5/i7
Operating and storage environment
This table lists the operating and storage specifications of your XPS 13 9310.
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 21. Computer environment
Description
Operating
Storage
Temperature range
0°C to 35°C (32°F to 95°F)
-40°C to 65°C (-40°F to 149°F)
Relative humidity (maximum)
Vibration (maximum)*
Shock (maximum)
10% to 90% (non-condensing)
0.66 GRMS
0% to 95% (non-condensing)
1.30 GRMS
110 G†
160 G†
Altitude range
-15.2 m to 3048 m (-49.87 ft to 10,000
ft)
-15.2 m to 10668 m (-49.87 ft to 35,000
ft)
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
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Specifications of XPS 13 9310
4
Dell low blue light display
WARNING: Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain,
eye fatigue, or damage to the eyes.
Blue light is a color in the light spectrum which has a short wavelength and high energy. Chronic exposure to blue light,
particularly from digital sources, may disrupt sleep patterns and cause long-term effects such as eye strain, eye fatigue, or
damage to the eyes.
The display on this computer is designed to minimize blue light and complies with TÜV Rheinland's requirement for low blue light
displays.
Low blue light mode is enabled at the factory, so no further configuration is necessary.
To reduce the risk of eye strain, it is also recommended that you:
●
●
●
Position the display at a comfortable viewing distance between 20 and 28 inches (50 and 70 cm) from your eyes.
Blink frequently to moisten your eyes, wet your eyes with water, or apply suitable eye drops.
Look away from your display, and gaze at a distant object at 20 ft (609.60 cm) away for at least 20 seconds during each
break.
●
Take an extended break for 20 minutes every two hours.
Dell low blue light display
19
5
Keyboard shortcuts of XPS 13 9310
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain
the same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform
secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is
pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2,
2 is typed out; if you press Shift + 2, @ is typed out.
The keys F1-F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the
bottom of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio
(refer to the table below).
However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled by
pressing fn + esc. Subsequently, multimedia control can be invoked by pressing fn and the respective function key. For
example, mute audio by pressing fn + F1.
NOTE: You can also define the primary behavior of the function keys (F1-F12) by changing Function Key Behavior in
BIOS setup program.
Table 22. List of keyboard shortcuts
Function key
Redefined key (for multimedia control)
Behavior
Mute audio
Decrease volume
Increase volume
Play/Pause
Toggle keyboard backlight
Decrease brightness
Increase brightness
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Keyboard shortcuts of XPS 13 9310
Table 22. List of keyboard shortcuts (continued)
Function key
Redefined key (for multimedia control)
Behavior
Switch to external display
Print screen
Home
End
The fn key is also used with selected keys on the keyboard to invoke other secondary functions.
Table 23. List of keyboard shortcuts
Function key
Behavior
Pause/Break
Toggle scroll lock
System request
Open application menu
Toggle fn-key lock
Keyboard shortcuts of XPS 13 9310
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6
Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 24. Self-help resources
Self-help resources
Resource location
Information about Dell products and services
My Dell
Tips
Contact Support
In Windows search, type Contact Support, and press
Enter.
Online help for operating system
Access top solutions, diagnostics, drivers and downloads, and
learn more about your computer through videos, manuals and
documents.
Your Dell computer is uniquely identified by a Service Tag or
Express Service Code. To view relevant support resources for
your Dell computer, enter the Service Tag or Express Service
For more information on how to find the Service Tag for your
Dell knowledge base articles for a variety of computer
concerns
2. On the menu bar at the top of the Support page, select
Support > Knowledge Base.
3. In the Search field on the Knowledge Base page, type the
keyword, topic, or model number, and then click or tap the
search icon to view the related articles.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice,
packing slip, bill, or Dell product catalog.
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Getting help and contacting Dell
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