Dell UltraSharp
UP2716DA
User’s Guide
Model:UP2716DA
Regulatory model: UP2716Dt
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Plug-and-Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . 20
Setting Up the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . 24
Adjusting the Rotation Display Settings of Your System . . . . . . . . . . 25
Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 33
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Contents
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3
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 57
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
EU product database for energy label and product information sheet. . 57
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
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Contents
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
Monitor
Stand riser
Stand base
Power cable (varies by country)
About Your Monitor
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5
USB 3.0 upstream cable (enables
the USB ports on the monitor)
DP cable (mDP to DP)
• Quick Setup Guide
• Safety and Regulatory Information
• Factory Calibration Report
Product Features
The Dell UltraSharp UP2716DA monitor has an active matrix, thinfilm transistor (TFT),
liquid crystal display (LCD), and LED backlight. The monitor features include:
•
68.47 cm (27-inch) active area display (Measured diagonally) 2560 x 1440
resolution, plus full-screen support for lower resolutions.
•
•
Tilt, swivel, pivot and vertical extension adjustment capabilities.
Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
•
•
Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier
set up with an elegant viewing experience.
Extensive digital connectivity with DP, mDP, HDMI, and USB 3.0 helps future-proof
your monitor.
•
•
High Dynamic Contrast Ratio (2,000,000:1) .
Supports major industry standards: 100% AdobeRGB, 100% sRGB, 100% REC709,
98% DCI-P3.
•
•
•
•
•
•
•
•
•
•
Plug and play capability if supported by your system.
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
Security lock slot.
Asset Management Capability.
RoHS compliant.
BFR/PVC Free monitor (excluding cables).
TCO Certified Displays.
Arsenic-Free glass and Mercury Free for Panel only.
≤ 0.3 W in Standby Mode.
Energy Gauge shows the energy level being consumed by the monitor in real time.
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About Your Monitor
Identifying Parts and Controls
Front view
Front view
Front panel controls
Label
Description
1
2
Power on/off button (with LED indicator)
Solid white light indicates the monitor is turned on and functioning normally.
Blinking white light indicates the monitor is in Standby Mode.
About Your Monitor
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7
Back View
Label Description
Use
1
VESA mountiong holes (100 mm Wall mount monitor using VESA-
x 100 mm-behind attached VESA compatible wall mount kit (100 mm x 100
cover)
mm).
2
3
4
Regulatory label
Stand release button
Security lock slot
Lists the regulatory approvals.
Release stand from monitor.
Secures monitor with security cable lock
(sold separately).
5
6
Barcode, serial number, and Service Refer to this label if you need to contact
Tag label
Dell for technical support.
Dell soundbar mounting slots
Attaches the optional Dell soundbar.
NOTE: Please remove the plastic strip
covering the mounting slots before affixing
the Dell Soundbar.
Dell soundbar is sold separately.
7
Cable management slot
Use to organize cables by placing them
through the slot.
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About Your Monitor
Side View
USB downstream port
Port with lightning icon is for BC 1.2
Bottom View
Label Description
Use
1
AC power connector
To connect the monitor power cable.
2a
2b
3
HDMI 1 connector
HDMI 2 connector
DP connector (in)
mDP connector (in)
DP connector (out)
Connect your computer with HDMI cable devices .
Connect your computer with DP cable.
4
Connect your computer with mDP to DP cable.
5
DP output for MST (multi-stream transport) capable
monitor. DP 1.1 monitor can only be connected as
the last monitor in the MST chain. To enable MST,
refer to instruction on section “Connecting the
NOTE: Remove the rubber plug when use DP out
connector.
About Your Monitor
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9
6
Audio line-out port
Connect speakers to playback audio coming
through HDMI or DP audio channels.
Only supports 2-channel audio.
NOTE: The audio line-out port does not support
headphones.
WARNING: Excessive sound pressure from
earphones or headphones can cause hearing
damage or loss.
7a
7b
8
USB upstream 1 port
USB upstream 2 port
Connect the USB cable that comes with your
monitor to the computer. Once this cable is
connected, you can use the USB downstream
connectors on the monitor.
USB downstream ports (2) Connect your USB device. You can only use this
connector after you have connected the USB cable
to the computer and USB upstream connector on
the monitor.
9
Stand lock
Lock the stand to the monitor using a M3 x 6 mm
screw (screw not included).
Monitor Specifications
Flat Panel Specifications
Model
Screen type
Panel type
Viewable image:
Diagonal
Active matrix - TFT LCD
In-plane switching (IPS)
68.47 cm (27 inches)
Active Area:
Horizontal
Vertical
596.74 mm (23.49 inches)
335.66 mm (13.21 inches)
Area
200301.75 mm2
(310.47 inches2)
Pixel pitch
0.2331 mm x 0.2331 mm
Viewing angle:
Horizontal
178° (typical)
Vertical
178° (typical)
Luminance output
Contrast ratio
300 cd/m² (typical)
1000 to 1 (typical)
2,000,000 to 1
(dynamic contrast on)
Faceplate coating
Anti-glare treatment of the front polarizer (3H)
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About Your Monitor
Backlight
LED
Response Time
14 ms (typical),
6 ms (fast mode)
Color depth
Color gamut
1.07 Billion colors
100% AdobeRGB
100% sRGB
100% REC709
98% DCI-P3
Resolution Specifications
Horizontal scan range
Vertical scan range
30 kHz to 88 kHz
50 Hz to 75 Hz
Maximum preset resolution
2560 x 1440 at 60 Hz
Video display capabilities
(DP & HDMI playback)
480i, 480p, 576i, 576p, 720p, 1080i, 1080p, QHD
Preset Display Modes
Horizontal
Frequency
(kHz)
Sync Polarity
(Horizontal/
Vertical)
Vertical
Frequency (Hz)
Pixel Clock
(MHz)
Display Mode
720 x 400
31.5
31.5
70.0
60.0
75.0
60.0
75.0
60.0
75.0
75.0
60.0
75.0
60.0
60.0
24
28.3
25.2
-/+
-/-
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1600 x 1200
VESA, 1920 x 1080
VESA, 2048 x 1080
VESA, 2048 x 1080
VESA, 2560 x 1440
37.5
31.5
-/-
37.9
40.0
+/+
+/+
-/-
46.9
48.4
60.0
67.5
49.5
65.0
78.8
+/+
+/+
+/+
+/+
+/+
+/+
+/-
+/-
+/-
108.0
108.0
135.0
162.0
148.5
58.22
147.16
241.5
64.0
80.0
75.0
67.5
26.27
66.58
88.8
60
60.0
About Your Monitor
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11
MST Multi-Stream Transport (MST) Modes
MST Source Monitor
Maximum number of external monitor that can be
supported
2560 x 1440/60 Hz 1920 x 1200/60 Hz 1920 x 1080/60 Hz
2560 x 1440/60 Hz
1
2
2
NOTE: Maximum external monitor resolution supported is 2560x1440 60Hz only.
Electrical Specifications
Video input signals
• Digital video signal for each differential line.
Per differential line at 100 ohm impedance.
• DP/HDMI signal input support
Input voltage/ frequency/
current
100-240 VAC / 50 or 60 Hz 3 Hz / 1.6 A (maximum)
Inrush current
120 V: 30 A (Max.)
240 V: 60 A (Max.)
0.3 W (Off Mode)1
0.3 W (Standby Mode)1
30.5 W (On Mode)1
130 W (Max)2
Power Consumption
28.2 W (Pon)3
89.3 kWh (TEC)3
1 As defined in EU 2019/2021 and EU 2019/2013.
2 Max brightness and contrast setting with maximum power loading on all USB ports.
3 Pon: Power consumption of On Mode measured with reference to Energy Star test
method.
TEC: Total energy consumption in kWh measured with reference to Energy Star test
method.
This document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components and peripherals
you ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
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About Your Monitor
Physical Characteristics
Model
Connector type
• DP (HDCP 1.4) connector (include DP in
and DP out)
• mDP (HDCP 1.4) connector
• HDMI 1/HDMI 2 (HDCP 1.4) connector
• Audio line-out
• USB 3.0 update stream port connector.
• USB 3.0 down stream port connector x 4.
(Port with
1.2)
lightning icon is for BC
Signal cable type
mDP to DP 1.8 M cable.
USB 3.0 1.8 M cable.
Dimensions (with stand)
Height (extended)
Height (compressed)
Width
540.3 mm (21.27 inches)
410.3 mm (16.15 inches)
611.4 mm (24.07 inches)
200.3 mm (7.89 inches)
Depth
Dimensions (without stand)
Height
362.5 mm (14.27 inches)
611.4 mm (24.07 inches)
51.4 mm (2.02 inches)
Width
Depth
Stand dimensions
Height (extended)
Height (compressed)
Width
433.4 mm (17.06 inches)
387.2 mm(15.24 inches)
292.4 mm (11.51 inches)
200.3 mm (7.89 inches)
Depth
Weight
Weight with packaging
Weight with stand assembly and cables
9.52 kg (20.99 lb)
7.42 kg (16.36 lb)
Weight without stand assembly (For wall
mount or VESA mount considerations - no
cables)
4.56 kg (10.05 lb)
Weight of stand assembly
Front frame gloss
2.55 kg (5.62 lb)
5.5 1.5 GU
About Your Monitor
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13
Environmental Characteristics
Model
Temperature:
Operating
Non-operating
Humidity:
0°C to 35°C (32°F to 95°F)
–20°C to 60°C (–4°F to 140°F)
Operating
10% to 80% (non-condensing)
5% to 90% (non-condensing)
Non-operating
Altitude:
Operating
5,000 m (16,404 ft) (maximum)
12,192 m (40,000 ft) (maximum)
443.7 BTU/hour (maximum)
104.07 BTU/hour (On Mode)
Non-operating
Thermal
dissipation
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About Your Monitor
Pin Assignments
DP connector (in)
Pin number 20-pin side of the connected signal cable
1
ML3(n)
2
GND
3
ML3(p)
4
ML2(n)
5
GND
6
ML2(p)
7
ML1(u)
8
GND
9
ML1(p)
10
11
12
13
14
15
16
17
18
19
20
ML0(n)
GND
ML0(p)
CONFIG1
CONFIG2
AUX CH (p)
GND
AUX CH (n)
Hot Plug Detect
Return
DP_PWR
About Your Monitor
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DP connector (out)
Pin number 20-pin side of the connected signal cable
1
ML0(p)
GND
2
3
ML0(n)
ML1(p)
4
5
GND
6
ML1(n)
7
ML2(p)
8
GND
9
ML2(n)
10
11
12
13
14
15
16
17
18
19
20
ML3(p)
GND
ML3(n)
CONFIG1
CONFIG2
AUX CH(p)
GND
AUX CH(n)
Hot Plug Detect
Return
DP_PWR
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About Your Monitor
mDP connector
Pin number 20-pin side of the connected signal cable
1
GND
2
Hot Plug Detect
ML3 (n)
CONFIG1
ML3 (p)
CONFIG2
GND
3
4
5
6
7
8
GND
9
ML2 (n)
ML0 (p)
ML2 (p)
ML0 (p)
GND
10
11
12
13
14
15
16
17
18
19
20
GND
ML1 (n)
AUX (p)
ML1 (p)
AUX (n)
GND
DP_PWR
About Your Monitor
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17
HDMI connector
Pin number 19-pin side of the connected signal cable
1
TMDS DATA 2+
2
TMDS DATA 2 SHIELD
TMDS DATA 2-
3
4
TMDS DATA 1+
5
TMDS DATA 1 SHIELD
TMDS DATA 1-
6
7
TMDS DATA 0+
8
TMDS DATA 0 SHIELD
TMDS DATA 0-
9
10
11
12
13
14
15
16
17
18
19
TMDS CLOCK+
TMDS CLOCK SHIELD
TMDS CLOCK-
CEC
Reserved (N.C. on device)
DDC CLOCK (SCL)
DDC DATA (SDA)
DDC/CEC Ground
+5 V POWER
HOT PLUG DETECT
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About Your Monitor
Universal Serial Bus (USB)
This section gives you information about the USB ports available on your monitor.
NOTE: Up to 2 A on USB downstream port (port
with lightning icon) with
BC 1.2 compliance devices; up to 0.9 A on the other 3 USB downstream ports.
Your computer has the following USB ports:
•
•
2 upstream - bottom
4 downstream - 2 at left side, 2 at bottom
Power Charging Port - the one on the left side (Port with
lightning icon);
supports fast current charging capability if the device is BC 1.2 compatible.
NOTE: The monitor’s USB ports work only when the monitor is on or in the power
save mode. If you turn off the monitor and then turn it on, the attached peripherals
may take a few seconds to resume normal functionality.
Transfer speed
SuperSpeed
Hi-Speed
Data rate
5 Gbps
Power consumption
4.5 W (Max., each port)
2.5 W (Max., each port)
2.5 W (Max., each port)
480 Mbps
12 Mbps
Full speed
USB upstream port
USB downstream port
Pin number Signal name
Pin number Signal name
1
VBUS
1
VBUS
2
D-
2
D-
3
D+
3
D+
4
GND
4
GND
5
StdB_SSTX-
StdB_SSTX+
GND_DRAIN
StdB_SSRX-
StdB_SSRX+
Shield
5
StdA_SSRX-
StdA_SSRX+
GND_DRAIN
StdA_SSTX-
StdA_SSTX+
Shield
6
6
7
7
8
8
9
9
Shell
Shell
About Your Monitor
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19
Plug-and-Play
You can install the monitor in any Plug-and-Play-compatible system. The monitor
automatically provides the computer system with its extended display identification data
(EDID) using display data channel (DDC) protocols so the computer can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For more information about changing the monitor
LCD Monitor Quality and Pixel Policy
During the LCD monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on LCD Monitor Pixel Policy, see
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About Your Monitor
Setting Up the Monitor
Attaching the Stand
NOTE: The stand riser and stand base are detached when the monitor is shipped
from the factory.
NOTE: The procedure below is applicable for the default stand. If you purchased
any other stand, see the documentation shipped with the stand to set it up.
CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the
display panel.
To attach the monitor stand:
• Remove the monitor protective cover and place the monitor with its front facing
downward on it.
• Insert the two tabs on the upper part of the stand to the groove on the back of
the monitor.
• Press the stand down till it snaps into its place.
Setting Up the Monitor
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21
• Hold the stand base with the triangle
mark facing upward.
• Align the stand base protruded blocks to the matching slot on the stand.
• Insert the stand base blocks fully into the stand slot.
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Setting Up the Monitor
• Lift the screw handle and turn the
screw clockwise.
• After fully tighten the screw, fold the
screw handle flat within the recess.
Setting Up the Monitor
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23
Using the Tilt, Swivel, and Vertical Extension
NOTE: This is applicable for a monitor with a stand. If you purchased any other
stand, refer to the respective stand setup guide for set up instructions.
Tilt, Swivel and Vertical Extension
With the stand attached to the monitor, you can tilt the monitor for the most
comfortable viewing angle.
NOTE: The stand is detached when the monitor is shipped from the factory.
Rotating the Monitor
Before you rotate the monitor, your monitor should be fully vertically extended and fully
tilted up to avoid hitting the bottom edge of the monitor.
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Setting Up the Monitor
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with
your Dell computer, you require an updated graphics driver that is not included with
the Download section for Video Drivers for latest driver updates.
NOTE: When in the Portrait View Mode, you may experience performance
degradation in graphic-intensive applications (3D Gaming and etc.).
Adjusting the Rotation Display Settings of Your System
After you have rotated your monitor, you need to complete the procedure below to
adjust the Rotation Display Settings of your System.
NOTE: If you are using the monitor with a non-Dell computer, you need to go the
graphics driver website or your computer manufacturer website for information on
rotating the ’contents’ on your display.
To adjust the Rotation Display Settings:
1
Right-click on the desktop and click Properties.
Select the Settings tab and click Advanced.
2
3
4
5
If you have an ATI graphics card, select the Rotation tab and set the preferred
rotation.
If you have an nVidia graphics card, click the nVidia tab, in the left-hand column
select NVRotate, and then select the preferred rotation.
If you have an Intel® graphics card, select the Intel graphics tab, click Graphic
Properties, select the Rotation tab, and then set the preferred rotation.
NOTE: If you do not see the rotation option or it is not working correctly, go to
www.dell.com/support and download the latest driver for your graphics card.
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
To connect your monitor to the computer:
1
Turn off your computer.
2
Connect the mDP-DP/HDMI/USB cable from your monitor to
the computer. (Vertically extend and tilt the monitor completely to rotate it for
3
Switch on your monitor.
4 Select the correct input source at Monitor OSD Menu and turn on your
computer.
NOTE: UP2716DA default setting is DP 1.2. DP 1.1 Graphic card may not display
normally. Please refer to “product specific problems – No image when using DP
connection to the PC” to change default setting.
Setting Up the Monitor
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25
Connecting the DP (or mDP) cable
NOTE: Default is DP port. Select input source on monitor to switch to mDP.
Connecting the HDMI cable(Optional)
Connecting the monitor for DP Multi-Stream Transport (MST)
function
NOTE: Supports the DP MST feature. To make use of this feature, your PC
Graphics Card must be certified to DP1.2 with MST option.
NOTE: Remove the rubber plug when use DP out connector.
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Setting Up the Monitor
Connecting the USB cable
After you have completed connecting the DP-mDP cables, follow the procedure below
to connect the USB 3.0 cable to the computer and complete your monitor setup:
1
a. Connect one computer:
Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port
on your computer.
b. Connect two computers:
Connect the upstream USB 3.0 ports to appropriate USB 3.0 ports on the two
computers. Then use the OSD menu to select between the two USB upstream
NOTE: When connecting two computers to the monitor, the monitor’s USB
downstream ports for the keyboard and mouse can be assigned to different input
signals from the two computers by changing the USB Selection setting from the
2
3
Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.
Plug the power cables for your computer and monitor into nearby outlet.
a. Connect one computer
b. Connect two computers
4
Turn On the monitor and the computer.
If your monitor displays an image, installation is complete. If it does not display an
Setting Up the Monitor
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27
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (see Connecting
Your Monitor for cable attachment) organize all cables as shown above.
Removing the Monitor Stand
CAUTION: To prevent scratches on the LCD screen while removing the
stand, make sure that the monitor is placed on a soft, clean surface.
NOTE: The procedure below is applicable for the default stand. If you
purchased any other stand, see the documentation shipped with the stand to
set it up.
To remove the stand:
1
2
3
Place the monitor on a soft cloth or cushion.
Press and hold the stand-release button.
Lift the stand up and away from the monitor.
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Setting Up the Monitor
Wall Mounting (Optional)
NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit.
Refer to the instructions that come with the VESA-compatible wall mounting kit.
1
2
3
Place the monitor on a soft cloth or cushion on a stable, flat table.
Remove the stand.
Use a Phillips crosshead screwdriver to remove the four screws securing the
plastic cover.
4
5
Attach the mounting bracket from the wall mounting kit to the monitor.
Mount the monitor on the wall by following the instructions that comes with the
wall mounting kit.
NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum
weight/load bearing capacity of 4.56 Kg .
Setting Up the Monitor
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29
Operating the Monitor
Turning on the Monitor
Press the
button to turn on the monitor.
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the characteristics of the
image being displayed. As you use these buttons to adjust the controls, an OSD shows
the numeric values of the characteristics as they change.
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Operating the Monitor
The following table describes the front panel buttons:
Front-Panel Button
Description
1
Use this button to choose from a list of preset
color modes.
Shortcut key:
Preset Modes
2
3
4
Use this button to directly access the “Brightness/
Contrast” menu.
Shortcut key:
Brightness/Contrast
Use this button to choose from a list of Input Source.
Shortcut key:
Input Source
Use this menu button to launch the on-screen
display (OSD) and select the OSD menu.
Menu
Exit
5
6
Use this button to go back to the main menu or exit
the OSD main menu.
To turn the monitor on or off.
Solid white light indicates the monitor is turned
on and functioning normally. Blinking white light
indicates the monitor is in Standby Mode.
Power button
(with power-status light)
Operating the Monitor
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31
Front-Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
Front Panel Button
Description
1
Use the Up (increase) and Down (decrease) keys to adjust
items in the OSD menu.
Up
Down
2
Use the OK button to confirm your selection.
OK
3
Use the Back button to go back to the previous menu.
Back
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Operating the Monitor
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: Any changes you make using the OSD menu are automatically saved if
you move to another OSD menu, exit the OSD menu, or wait for the OSD menu
to disappear.
1 Press the
button to launch the OSD menu and display the main menu.
2 Press the
and
buttons to move between options. As you move from one
icon to another, the option name is highlighted.
3 Press the
4 Press the
5 Press
or
button once to activate the highlighted option.
buttons to select the desired parameter.
and
to enter the slide bar and then use the
or
button, according to the
indicators on the menu, to make your changes.
6 Press the
button once to return to the main menu to select another option or
button two or three times to exit from the OSD menu.
press the
Operating the Monitor
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33
Icon Menu and
Submenus
Description
Brightness/
Contrast
Use this menu to activate Brightness/Contrast adjustment.
Brightness
Brightness adjusts the luminance of the backlight
(minimum 0; maximum 100).
Press the
Press the
button to increase brightness.
button to decrease brightness.
NOTE: Manual adjustment of Brightness is disabled when
Dynamic Contrast is switched on.
Contrast
Adjust the Brightness first, and then adjust Contrast only if
further adjustment is necessary.
Press the
button to increase contrast and press the
button to decrease contrast (between 0 and 100).
Contrast adjusts the difference between darkness and
lightness on the monitor.
Input Source
Use the Input Source menu to select between different
video inputs that are be connected to your monitor.
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Operating the Monitor
Icon Menu and
Submenus
Description
DP
Select DP input when you are using the DP (DisplayPort)
connector.
Use
to select the DP input source.
mDP
HDMI 1
Select mDP input when you are using the
mDP (mini DisplayPort) connector.
Use
to select the mDP input source.
Select the HDMI 1 input when you are using the HDMI
connector.
Use
to select the HDMI 1 input source.
HDMI 2
Select the HDMI 2 input when you are using the HDMI
connector.
Use
to select the HDMI 2 input source.
Auto Select
Use
to select Auto Select, the monitor scans for available
input sources.
Reset Input
Source
Resets your monitor’s Input Source settings to the factory
defaults.
Color
Use the Color menu to adjust the color setting mode.
Operating the Monitor
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35
Icon Menu and
Submenus
Description
Preset Mode When you select Preset Modes, you can choose Standard,
Multimedia, Movie, Game, Paper, Color Temp., Color Space,
or Custom Color from the list.
• Standard: Default color settings. This is the default preset
mode.
• Multimedia: Ideal for multimedia applications.
• Movie: Ideal for movies.
• Game: Ideal for most gaming applications.
• Paper: Loads brightness and sharpness settings ideal for
viewing text. Blend the text background to simulate paper
media without affecting color images. Applies to RGB input
format only.
• Color Temp.: The screen appears warmer with a red/yellow
tint with slider set at 5,000K or cooler with blue tint with
slider set at 10,000K.
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Operating the Monitor
Icon Menu and
Submenus
Description
• Color Space: Allows users to select the color space: Adobe
RGB, sRGB, Rec 709, DCI-P3, CAL1, CAL2.
– Adobe RGB: This mode is compatible with Adobe RGB
(100% coverage).
– sRGB: Emulates 100% sRGB.
– Rec 709: This mode matches 100% Rec 709 standard.
– DCI-P3: This mode reproduces 98% of DCI-P3 digital
cinema color standard.
– CAL1/CAL2: User calibrated preset mode using Dell
Ultrasharp Color Calibration Software or other Dell
approved software. Dell Ultrasharp Color Calibration
Software works with the X-rite colorimeter i1Display
Pro. The i1Display Pro can be purchased from the Dell
Electronics, Software and Accessories website.
NOTE: Accuracy of sRGB, Adobe RGB, Rec 709, DCI-P3, CAL1
and CAL2 are optimized for RGB input color format.
NOTE: Factory Reset will remove all calibrated data in CAL1
and CAL2.
Operating the Monitor
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37
Icon Menu and
Submenus
Description
• Custom Color: Allows you to manually adjust the color
settings. Press the
and
buttons to adjust the Red,
Green, and Blue values and create your own preset color
mode.
Use the
and
buttons to select the Gain, Offset, Hue,
Saturation.
– Gain: Select it to adjust input RGB signal gain level
(default value are 100).
– Offset: Select it to adjust RGB black-level offset value
(default value are 50) to control your monitor base
color.
– Hue: Select it to adjust RGBCMY hue value individually
(default value are 50).
– Saturation: Select it to adjust RGBCMY saturation value
individually (default value are 50).
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Operating the Monitor
Icon Menu and
Submenus
Description
Input Color
Format
Allows you to set the video input mode to:
RGB: Select this option if your monitor is connected to a
computer (or DVD player) using the HDMI, mDP-DP cable.
YPbPr: Select this option if your DVD player supports only
YPbPr output.
Gamma
Allows you to set the Gamma to PC or MAC.
Reset Color
Display
Resets your monitor’s color settings to the factory defaults.
Use the Display menu to adjust image.
Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3, or 1:1.
Monitor
Sleep
Sleep After Timeout: Monitor goes into sleep after timeout.
Never: Monitor never goes into sleep.
Sharpness
Makes the image look sharper or softer.
Use
or
to adjust the sharpness from ‘0’ to ‘100’.
Operating the Monitor
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39
Icon Menu and
Submenus
Description
Dynamic
Contrast
Allows you to increase the level of contrast to provide sharper
and more detailed image quality.
Push the
or “Off”.
button to select the Dynamic Contrast “On”
NOTE: Dynamic Contrast provides higher contrast if you
select Game or Movie preset mode.
Response
Time
Allows you to set the Response Time to Normal or Fast.
MST
DP Multi Stream Transport, Set to ON enables MST(DP out),
Set to OFF disables MST function.
Uniformity
Select screen brightness and color uniformity compensation
Compensation settings. Off is factory calibrated setting by default.
Uniformity Compensation adjusts different areas of the screen
with respect to the center to achieve uniform brightness and
color over the entire screen.
Display Info Displays the monitor’s current settings.
Reset Display Restores the display settings to factory defaults.
40
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Operating the Monitor
Icon Menu and
Submenus
Description
PIP/PBP
This function brings up a window displaying image from
another input source. Thus you can watch two images from
different sources at the same time.
Sub - Window
Main Window
DP
X
mDP
HDMI 1 HDMI 2
DP
√
X
√
√
√
√
X
√
√
√
√
X
mDP
√
HDMI 1
HDMI 2
√
√
NOTE: When you use the PIP/PBP feature, the DP MST (Daisy
Chain) function is disabled.
Operating the Monitor
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41
Icon Menu and
Submenus
Description
PIP/PBP Mode Adjusts the PBP (Picture by Picture) model to PIP Small, PIP
Large, PBP Aspect Ratio, or PBP Fill. You can disable this
feature by selecting Off.
PIP
PBP Aspect Ratio
I
II
I
II
PBP Full
off
I
II
I
PIP/PBP (Sub) Select between the different video signals that may be
connected to your monitor for the PIP/PBP sub-window.
PIP Location
Select PIP sub-window position.
Use or to browse and
to select Top-Left, Top-
Right, Bottom-Right, or Bottom-left.
USB Select
Switch
Select to switch between the USB upstream sources in PBP
mode.
Video Swap
Swap Main & Sub video.
Contrast (Sub) Change Contrast settings of Sub video.
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Operating the Monitor
Icon Menu and
Submenus
Description
USB Selection Select the USB upstream signals from the list: DP, mDP, HDMI,
thus the monitor’s USB downstream port (eg. keyboard
and mouse) can be used by the current input signals when
connecting a computer to either one of the upstream ports.
The display and USB upstream ports connection can be
changed by selecting the input source function.
When you use only one upstream port, the connected
upstream port is active.
NOTE: To prevent data damage or loss, before changing
USB upstream ports, make sure that NO USB storage devices
are in use by the computer connected to the monitor’s USB
upstream port.
USB 1
USB 2
Audio
Use the
Use the
to Indicate the input signal for USB 1.
to Indicate the input signal for USB 2.
Audio source Allows you to set the audio source from the main window or
the sub-window.
Operating the Monitor
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43
Icon Menu and
Submenus
Description
Reset Audio
Select this option to restore default audio settings.
Energy
Power
Allows you to set the state of the power light to save energy.
Button LED
USB
Allows you to enable or disable USB function during monitor
standby mode.
NOTE: USB ON/OFF under standby mode is only available
when the USB upstream cable is unplugged. This option will
be greyed out when the USB upstream cable plugs in.
Reset Energy Select this option to restore default Energy settings.
Menu
Select this option to adjust the settings of the OSD, such as,
the languages of the OSD, the amount of time the menu
remains on screen, and so on.
Language
Set the OSD display to one of eight languages.
(English, Spanish, French, German, Brazilian Portuguese,
Russian, Simplified Chinese, or Japanese).
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Operating the Monitor
Icon Menu and
Submenus
Description
Rotation
Rotates the OSD by 90 degrees counter-clockwise.
You can adjust the menu according to your display rotation.
Transparency Select this option to change the menu transparency by using
and (min. 0 / max. 100).
Timer
OSD Hold Time: Sets the length of time the OSD remains
active after you press a button.
Use the
and
buttons to adjust the slider in 1-second
increments, from 5 to 60 seconds.
Lock
Controls user access to adjustments. When Lock is selected,
no user adjustments are allowed. All buttons are locked.
NOTE:
Lock function – Either soft lock (through OSD menu) or hard
lock (Press and hold the exit button 6 sec)
Unlock function – Only hard unlock (Press and hold the exit
button 6 sec)
Reset Menu
Personalize
Restore the menu settings to factory defaults.
Select from Preset Modes, Brightness/Contrast, Input Source,
Aspect Ratio, Rotation, PIP/PBP Modes, USB Select Switch, or
Video Swap and set as shortcut key.
Reset
Personalization
Restores shortcut keys to factory defaults.
Operating the Monitor
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45
Icon Menu and
Submenus
Description
Other
Select this option to adjust the OSD settings, such as the
DDC/CI, LCD conditioning, and so on.
Button
Sound
The monitor beeps every time a new option is selected in the
menu. This feature enables or disables the sound.
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|
Operating the Monitor
Icon Menu and
Submenus
Description
DDC/CI
DDC/CI (Display Data Channel/Command Interface) allows
you to adjust the monitor settings using software on your
computer.
Select Disable to turn off this feature.
Enable this feature for best user experience and optimum
performance of your monitor.
LCD
Helps reduce minor cases of image retention. Depending on
Conditioning the degree of image retention, the program may take some
time to run. Select Enable to start the process.
Reset Other Restores other settings, such as DDC/CI, to factory defaults.
Factory Reset Restores all OSD settings to the factory defaults.
Operating the Monitor
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47
OSD Warning Messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie),
manual brightness adjustment is disabled.
When the monitor does not support a particular resolution mode, you can see the
following message:
This means that the monitor cannot synchronize with the signal that it is receiving from
ranges addressable by this monitor. Recommended mode is 2560 x 1440.
You can see the following message before the DDC/CI function is disabled:
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Operating the Monitor
When the monitor enters the Standby mode, the following message appears:
If you press any button other than the power button, the following messages will appear
depending on the selected input:
Select OSD items of On in Standby Mode
in Energy feature, the following message
will appear:
If adjust the Brightness level above the default level over 75%, the following message will
appear:
Operating the Monitor
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49
If either DP, mDP, HDMI 1 or HDMI 2 input is selected and the corresponding cable is not
connected, a floating dialog box as shown below appears.
or
or
or
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Operating the Monitor
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1
Turn off both your computer and the monitor.
2
Unplug the video cable from the back of the computer. To ensure proper Self-Test
operation, remove all digital and the analog cables from the back of computer.
3
Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the
monitor cannot sense a video signal and is working correctly. While in self-test mode,
the power LED remains white. Also, depending upon the selected input, one of the
dialogs shown below will continuously scroll through the screen.
or
Troubleshooting
|
51
or
or
4
5
This box also appears during normal system operation, if the video cable becomes
disconnected or damaged.
Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.
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Troubleshooting
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1
Make sure that the screen is clean (no dust particles on the surface of the screen).
Unplug the video cable(s) from the back of the computer or monitor. The monitor
then goes into the self-test mode.
2
3
Press and hold Button 1 and Button 4 on the front panel simultaneously for 2
seconds. A gray screen appears.
4
5
6
7
Carefully inspect the screen for abnormalities.
Press Button 4 on the front panel again. The color of the screen changes to red.
Inspect the display for any abnormalities.
Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text
screens.
The test is complete when the text screen appears. To exit, press Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
Troubleshooting
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53
Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions:
Common
Symptoms
What You
Experience
Possible Solutions
No Video/Power No picture
LED off
• Ensure that the video cable connecting the
monitor and the computer is properly connected
and secure.
• Verify that the power outlet is functioning
properly using any other electrical equipment.
• Ensure that the power button is depressed fully.
• Ensure that the correct input source is selected in
No Video/Power No picture or no • Increase brightness & contrast controls via OSD.
LED on
brightness
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable
connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is selected in
Missing Pixels
LCD screen has • Cycle power on-off.
spots • Pixel that is permanently off is a natural defect
that canoccur in LCD technology.
• For more information on Dell Monitor Quality
and Pixel Policy, see Dell Support site at: http://
Stuck-on Pixels LCD screen has • Cycle power On-Off.
bright spots • Pixel that is permanently off is a natural defect
that canoccur in LCD technology.
• For more information on Dell Monitor Quality
and PixelPolicy, see Dell Support site at: http://
Brightness
Problems
Picture too dim • Reset the monitor to factory settings.
or too bright
• Adjust brightness & contrast controls via OSD.
Safety Related
Issues
Visible signs of
smoke or sparks • Contact Dell immediately.
• Do not perform any troubleshooting steps.
Intermittent
Problems
Monitor
• Ensure that the video cable connecting the
malfunctions on monitor to the computer is connected properly
& off
and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to
determine if the intermittent problem occurs in
self-test mode.
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Troubleshooting
Common
Symptoms
What You
Experience
Possible Solutions
Missing Color
Picture missing • Perform monitor self-test.
color
• Ensure that the video cable connecting the
monitor to the computer is connected properly
and is secure.
• Check for bent or broken pins in the video cable
connector.
Wrong Color
Picture color
not good
• Change the settings of the Preset Modes in the
Color menu OSD depending on the application.
• Adjust R/G/B value under Custom. Color in Color
menu OSD.
• Change the Input Color Format to PC RGB or
YPbPr in the Color menu OSD.
• Run the built-in diagnostics.
Image retention Faint shadow
• Set the screen to turn off after a few minutes
of screen idle time. These can be adjusted in
from a static
image left on
from the static
image displayed Windows Power Options or Mac Energy Saver
the monitor for appears on the
a long period of screen
time
setting.
• Alternatively, use a dynamically changing
screensaver.
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is Image is
• Check the Aspect Ratio setting in the Display
too small
centered on
menu OSD.
screen, but does • Reset the monitor to factory settings.
not fill entire
viewing area
Cannot adjust
the monitor
with the buttons screen
on the front
OSD does not
appear on the
• Turn off the monitor, unplug the monitor power
cable, plug it back, and then turn on the monitor.
• Check whether the OSD menu is locked. If yes,
press and hold the button beside the power
button for 6 seconds to unlock (for more
panel
No Input Signal No picture,
• Check the signal source. Ensure the computer
is not in the power saving mode by moving the
mouse or pressing any key on the keyboard.
• Check whether the signal cable is plugged in
properly. Re-plug the signal cable if necessary.
• Reset the computer or video player.
when user
controls are
pressed
the LED light is
white
The picture
does not fill the cannot fill the
entire screen
The picture
• Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
height or width • Run the built-in diagnostics.
of the screen
Troubleshooting
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55
Specific
Symptoms
What You
Experience
Possible Solutions
No image
Black screen
• Verify which DP standard (DP 1.1a or DP 1.2) is
your Graphics Card certified to. Download and
install the latest graphics card driver.
• Some DP 1.1a graphics card cannot support
DP 1.2 monitors. Go to OSD menu, under Input
Source selection, press and hold DP select
key for 8 sec to change the monitor setting from
DP 1.2 to DP 1.1a.
when using DP
connection to
the PC
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Troubleshooting
Appendix
Safety Instructions
For displays with glossy bezels the user should consider the placement of the display as
the bezel may cause disturbing reflections from surrounding light and bright surfaces.
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety, Environmental, and Regulatory
Information (SERI).
FCC Notices (U.S. only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
EU product database for energy label and product
information sheet
UP2716DA: https://eprel.ec.europa.eu/qr/344912
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area.
To get online Monitor support content:
To contact Dell for sales, technical support, or customer service issues:
1
2
Verify your country or region in the Choose A Country/Region drop-down menu
at the top-left corner of the page.
3
4
5
Click Contact Us next to the country dropdown.
Select the appropriate service or support link based on your need.
Choose the method of contacting Dell that is convenient for you.
Appendix
|
57
Setting Up Your Monitor
Setting Display Resolution to 2560 x 1440 (maximum)
For best performance, set the display resolution to 2560 x 1440 pixels by performing the
following steps:
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2 Right-click on the desktop and click Screen Resolution.
3 Click the Dropdown list of the Screen Resolution and select 2560 x 1440.
4 Click OK.
In Windows 10:
1 Right-click on the desktop and click Display Settings.
2 Click Advanced display settings.
3 Click the dropdown list of Resolution and select 2560 x 1440.
4 Click Apply.
If you do not see the recommended resolution as an option, you may need to update
your graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the given steps.
Dell computer
driver for your graphics card.
2 After installing the drivers for your graphics adapter, attempt to set the resolution to
2560 x 1440 again.
NOTE: If you are unable to set the resolution to 2560 x 1440, please contact Dell
to inquire about a graphics adapter that supports these resolutions.
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|
Appendix
Non-Dell computer
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch
to classic desktop.
2 Right-click on the desktop and click Personalization.
3 Click Change Display Settings.
4 Click Advanced Settings.
5 Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6 Refer to the graphic card provider website for updated driver (for example,
7 After installing the drivers for your graphics adapter, attempt to set the resolution
to 2560 x 1440 again.
In Windows 10:
1 Right-click on the desktop and click Display Settings.
2 Click Advanced display settings.
3 Click Display adapter properties.
4 Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
5 Refer to the graphic card provider website for updated driver (for example,
6 After installing the drivers for your graphics adapter, attempt to set the resolution
to 2560 x 1440 again.
NOTE: If you are unable to set the recommended resolution, please contact the
manufacturer of your computer or consider purchasing a graphics adapter that
supports the video resolution.
Appendix
|
59
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
For best practices, follow these instructions in the list below while unpacking, cleaning,
or handling your monitor:
•
To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the anti-static
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed
air.
•
Use a lightly-dampened, soft cloth to clean the monitor. Avoid using detergent of
any kind as some detergents leave a milky film on the monitor.
•
•
If you notice white powder when you unpack your monitor, wipe it off with a cloth.
Handle your monitor with care as a darker-colored monitor may get scratched and
show white scuff marks more than a lighter- colored monitor.
•
To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.
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Appendix
|