User’s Guide
Dell S2419H/S2419HN/S2419NX/
S2719H/S2719HN/S2719NX
Model No.: S2419H/S2419HN/S2419NX/S2719H/S2719HN/
S2719NX
Regulatory model: S2419Hc/S2419Nc/S2719Hc/S2719Nc
Contents
About your monitor ................................................................ 5
Package contents ..................................................................................5
Product features ....................................................................................6
Identifying parts and controls............................................................. 7
Monitor specifications ........................................................................10
Plug and play capability......................................................................19
LCD monitor quality and pixel policy ..............................................19
Maintenance guidelines......................................................................19
Setting up the monitor.........................................................20
Connecting the stand ........................................................................ 20
Connecting your monitor ..................................................................22
Organizing cables................................................................................23
Removing the stand ............................................................................23
Operating your monitor.......................................................25
Power on the monitor.........................................................................25
Using the control buttons..................................................................25
Using the on-screen display (OSD) menu .......................................27
Setting up your monitor .....................................................................36
Using tilt.................................................................................................38
Contents
|
3
Troubleshooting....................................................................39
Self-Test.................................................................................................39
Built-in diagnostics ............................................................................ 40
Common problems..............................................................................41
Product-specific problems ................................................................43
Appendix .................................................................................44
FCC notices (U.S. Only) and other regulatory information......... 44
Contacting Dell ................................................................................... 44
4
|
About your monitor
Package contents
Your monitor ships with the components shown below. Ensure that you have
something is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup
guide for setup instructions.
Monitor
∞
Stand riser
Stand base
∞
∞
Power Cable (Varies by
Countries)
∞
∞
Power Adapter
About your monitor
|
5
HDMI Cable
∞
Quick Setup Guide
∞
∞
Safety and Regulatory
Information
Product features
The Dell S2419H/S2419HN/S2419NX/S2719H/S2719HN/S2719NX flat panel display
has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), anti-
static, and LED backlight. The monitor features include:
S2419H/S2419HN/S2419NX: 60.47 cm (23.8 inch) viewable area display
(measured diagonally). 1920 x 1080 resolution, plus full-screen support for
lower resolutions.
∞
S2719H/S2719HN/S2719NX: 68.6 cm (27 inch) viewable area display (measured
diagonally). 1920 x 1080 resolution, plus full-screen support for lower
resolutions.
∞
Borderless monitor.
∞
∞
Wide viewing angle to allow viewing from a sitting or standing position, or while
moving from side-to-side.
HDMI connectivity makes it simple and easy to connect with legacy and new
systems.
∞
S2419H/S2719H:Build-in Speaker (5 W)x2
∞
∞
∞
Plug and play capability if supported by your system.
On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
Energy Saver feature for Energy Star compliance.
Security-lock slot.
∞
∞
∞
∞
∞
∞
∞
∞
TCO-Certified Displays.
BFR/PVC-Reduced (Its circuit boards are made from BFR/PVC-free laminates.)
Arsenic-Free glass and Mercury-Free for the panel only.
High Dynamic Contrast Ratio (8,000,000:1).
0.3 W standby power when in the sleep mode.
Energy Gauge shows the energy level being consumed by the monitor in real
time.
Optimize eye comfort with a flicker-free screen and ComfortView feature which
minimizes blue light emission.
∞
6
|
About your monitor
Identifying parts and controls
Front view
2
1
Control buttons
Label
Description
1
Power On/Off button
2
About your monitor
|
7
Back view
4
S2419H
S2419H
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࣑ Ⱦ CAN ICES-3 (B)/NMB-3(B)
S2419Hc
S2419Hc
S
V
C
T
a
g
:
CAN ICES-3 (B)/NMB-3(B)
S
V
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T
a
g
:
S2419H
For applicable power supplies see user manual.
S2419H
For applicable power supplies see user manual.
1234567
1234567
Express Service
Code:
1
2
V
3
.
3
3
A
Express Service
Code:
1
2
V
3
.
3
3
A
1
2
V
3
.
3
3
A
1
2
V
3
.
3
3
A
1
2
3
4
5
6
7
8
9
0
1
2
3
4
5
6
7
8
9
0
S/N: CN-12MWY-
TV100-7B1-001L
-A00
S/N: CN-12MWY-
TV100-7B1-001L
-A00
MSIP-REM-TPF-S2419Hc
MSIP-REM-TPF-S2419Hc
ꢀ
XXXXX
㐔㷡㢬
ڊ 㥐㦤㣄ڕ TPV Electronics (Fujian) Co., Ltd.
080-200-3800
ꢀ
XXXXX
㐔㷡㢬
ڊ 㥐㦤㣄ڕ TPV Electronics (Fujian) Co., Ltd.
080-200-3800
Consumo de energía: XX Wh
Date of Mfg/⭕ӝᰛᵕꢀ
⭕⭘ᰛᵕ: Nov. 2017
Consumo de energía: XX Wh
Date of Mfg/⭕ӝᰛᵕꢀ
⭕⭘ᰛᵕ: Nov. 2017
Consumo de energía en modo de espera: X.X Wh
Consumo de energía en modo de espera: X.X Wh
Удельная мощность рабочего режима
-
X.XXX Вт/см²
режиме ожидания
выключенном режиме
Удельная мощность рабочего режима
-
X.XXX Вт/см²
режиме ожидания
выключенном режиме
Потребляемая мощность изделием
Потребляемая мощность изделием
в
в
-
X.X Вт
X.XВт
Потребляемая мощность изделием
Потребляемая мощность изделием
в
в
-
X.X Вт
X.XВт
-
Q40G024N-700-14A
-
Q40G024N-700-14A
5
1
2
3
Back View with monitor stand
Use
Label
Description
1
Security-lock slot
Secures monitor with security lock
(security lock not included).
2
Regulatory label (including
Barcode serial number and
Service Tag label)
Lists the regulatory approvals. Refer to
this label if you need to contact Dell for
technical support. The Dell service tag
is used for Dell warranty and customer
service management purposes and for
records of the base system.
3
4
5
Regulatory information engraving. Lists the regulatory approvals.
Stand release button
Releases stand from monitor.
Cable management slot
Uses to organize cables by placing them
through the slot.
Side view
8
|
About your monitor
Bottom view
1
2
3
4
5
1
Bottom view without monitor stand (S2419H/S2719H)
2
3
4
5
Bottom view without monitor stand (S2419HN/S2419NX/S2719HN//S2719NX)
Label
Description
Speakers
Use
1
Speakers
2
Power-adapter port
To connect the monitor power cable using a
12V DC adapter.
3
4
5
HDMI1 port
Connect your computer with HDMI cable.
Connect your computer with HDMI cable.
HDMI2 port
Audio Line out port
Connect to external speakers (Optional
Purchase)*
*Headphone usage is not supported for the audio line out port.
About your monitor
|
9
Monitor specifications
Model
S2419H/S2419HN/
S2419NX
S2719H/S2719HN/
S2719NX
Screen type
Panel type
Active matrix-TFT LCD
In-Plane Switching
Viewable image
Diagonal
604.70 mm (23.81 in)
527.04 mm (20.75 in)
296.46 mm (11.67 in)
686.00 mm (27 in)
597.89 mm (23.54 in)
336.31 mm (13.24 in)
Horizontal, Active Area
Vertical, Active Area
Area
1562.46 cm2 (242.15 in2)
0.2745 mm
2010.76 cm² (311.67 in²)
0.3114 mm
Pixel pitch
Pixel per inch (PPI)
Viewing angle
92
81
178° (vertical) typical
178° (vertical) typical
178° (horizontal) typical
250 cd/m² (typical)
1000 to 1 (typical)
178° (horizontal) typical
250 cd/m² (typical)
1000 to 1 (typical)
Brightness
Contrast ratio
8,000,000 to 1 (Dynamic 8,000,000 to 1 (Dynamic
Contrast)
Contrast)
Faceplate coating
Backlight
Low Haze with 3H hardness
LED edgelight system
5 ms typical (G to G)
16.7 million colors
Response time
Color depth
Color gamut
CIE 1976 (84%), CIE 1931 (72%), >99% sRGB
Yes
Dell display manager
compatibility
Connectivity
2xHDMI 1.4 (HDCP)
Border width (edge of
monitor to active area)
5.3 mm (Top)
6.7 mm (Top)
5.3 mm (Left/Right)
8.3 mm (Bottom)
6.8 mm (Left/Right)
8.4 mm (Bottom)
Security
Security lock slot (cable lock optional purchase)
Tilt (5°/21°)
Adjustability
10
|
About your monitor
Resolution specifications
Model
S2419H/S2419HN/
S2419NX
S2719H/S2719HN/
S2719NX
Horizontal scan range
31 kHz to 83 kHz
(automatic)
31 kHz to 83 kHz
(automatic)
Vertical scan range
56 Hz to 76 Hz (automatic) 56 Hz to 76 Hz (automatic)
Maximum preset resolution 1920 x 1080 at 60 Hz for 1920 x 1080 at 60 Hz for
HDMI 1.4 (HDCP) port.
HDMI 1.4 (HDCP) port.
Supported video modes
Model
S2419H/S2419HN/
S2419NX
S2719H/S2719HN/
S2719NX
Video display capabilities
(HDMI)
480p, 480i, 576p, 720p,
1080p, 576i, 1080i
480p, 480i, 576p, 720p,
1080p, 576i, 1080i
Preset display modes
S2419H/S2419HN/S2419NX/S2719H/S2719HN/S2719NX
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock Sync Polarity
(MHz)
(Horizontal /
Vertical)
VESA, 720 x 400
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1600 x 900
VESA, 1600 x 1080
31.5
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0
80.0
60.0
67.5
70.1
60.0
75.0
60.3
75.0
60.0
75.0
75.0
60.0
75.0
60.0
60.0
28.3
25.2
-/+
-/-
31.5
-/-
40.0
49.5
+/+
+/+
-/-
65.0
78.8
+/+
+/+
+/+
+/+
+/+
+/+
108.0
108.0
135.0
108.0
148.5
About your monitor
|
11
Electrical specifications
Model
S2419H/S2419HN/S2419NX/S2719H/S2719HN/
S2719NX
Video input signals
HDMI 1.4 (HDCP), 600mV for each differential line,
100 ohm input impedance per differential pair
AC/DC
Input voltage/
Delta adapter ADP-40DD B: 100 VAC to 240 VAC/50
Adapter frequency/current Hz to 60 Hz 3 Hz/1.5 A (Max.).
Lite-On adapter PA-1041-81: 100 VAC to 240
VAC/50 Hz to 60 Hz 3 Hz/1.2 A (Max).
Output: 12VDC/3.33A
Output voltage/
current
Inrush current
No damage when cold start at 100 VAC~240 VAC
Physical characteristics
Model
S2419H/S2419HN/S2419NX
Signal cable type
Digital: detachable, HDMI, 19 pins
Front-frame gloss (minimum) Black frame - 85 gloss units
Dimensions (with stand)
Height
413.4 mm (16.28 in)
Width
539.0 mm (21.22 in)
152.8 mm (6.01 in)
Depth
Dimensions (without stand)
Height
315.2 mm (12.41 in)
539.0 mm (21.22 in)
47.4 mm (1.87 in)
Width
Depth
Stand dimensions
Height
171.6 mm (6.76 in)
249.0 mm (9.80 in)
152.8 mm (6.01 in)
S2419H
Width
Depth
Weight
S2419HN/S2419NX
5.81 kg (12.81 lb)
3.87 kg (8.53 lb)
Weight with packaging
6.02 kg (13.27 lb)
4.08 kg (8.99 lb)
Weight with stand assembly
and cables
Weight without stand
assembly (no cables)
3.09 kg (6.81 lb)
0.52 kg (1.15 lb)
2.88 kg (6.35 lb)
0.52 kg (1.15 lb)
Weight of stand assembly
12
|
About your monitor
Model
S2719H/S2719HN/S2719NX
Signal cable type
Digital: detachable, HDMI, 19 pins
Front-frame gloss (minimum) Black frame - 85 gloss units
Dimensions (with stand)
Height
454.6 mm (17.9 in)
Width
612.7 mm (24.12 in)
186.7 mm (7.35 in)
Depth
Dimensions (without stand)
Height
356.5 mm (14.04 in)
612.7 mm (24.12 in)
45.8 mm (1.8 in)
Width
Depth
Stand dimensions
Height
176.7 mm (6.96 in)
257.2 mm (10.13 in)
186.7 mm (7.35 in)
S2719H
Width
Depth
Weight
S2719HN/S2719NX
7.65 kg (16.87 lb)
4.96 kg (10.93 lb)
Weight with packaging
7.86 kg (17.33 lb)
5.17 kg (11.40 lb)
Weight with stand assembly
and cables
Weight without stand
assembly (no cables)
4.05 kg (8.93 lb)
0.66 kg (1.46 lb)
3.84 kg (8.47 lb)
0.66 kg (1.46 lb)
Weight of stand assembly
About your monitor
|
13
Environmental characteristics
Model
S2419H
S2419HN/
S2419NX
S2719H
S2719HN/
S2719NX
Temperature
Operating
0°C to 40°C (32°F to 104°F)
Non-operating
Storage: -20°C to 60°C (-4°F to 140°F)
Shipping: -20°C to 60°C (-4°F to 140°F)
∞
∞
Humidity
Operating
10% to 80% (non-condensing)
Non-operating
Storage 5% to 90% (non-condensing)
Shipping 5% to 90% (non-condensing)
∞
∞
Altitude
Operating
(maximum)
5,000 m (16,400 ft)
12,192 m (40,000 ft)
Non-operating
(maximum)
112.60
BTU/hour
(maximum)
71.65
BTU/hour
(maximum)
122.84
BTU/hour
(maximum)
81.89
BTU/hour
(maximum)
∞
∞
∞
∞
∞
∞
∞
∞
Thermal
dissipation
81.89 BTU/
61.42 BTU/
88.72 BTU/
68.24 BTU/
hour (typical)
hour (typical)
hour (typical)
hour (typical)
14
|
About your monitor
Power management modes
If you have VESA's DPM compliance display card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
* Zero power consumption in off mode can only be achieved by disconnecting the
power cable from the monitor.
S2419H
VESA
Modes
Horizontal Vertical
Sync Sync
Video
Power
Indicator
Power
Consumption
Normal
Active
Active
Active
White
33 W (maximum)
operation
24 W (typical)
Active-off
mode
Inactive
Inactive
-
Blanked
-
White
(Glowing )
Less than 0.3 W
Switch off
-
Off
Less than 0.3 W
Energy Star
Power Consumption
PON
ETEC
17 W
53.83 Kwh
S2419HN/S2419NX
VESA
Modes
Horizontal Vertical
Sync Sync
Video
Power
Indicator
Power
Consumption
Normal
Active
Active
Active
White
21 W (maximum)
operation
18 W (typical)
Active-off
mode
Inactive
Inactive
-
Blanked
-
White
(Glowing )
Less than 0.3 W
Switch off
-
Off
Less than 0.3 W
Energy Star
Power Consumption
PON
ETEC
17 W
53.83 Kwh
About your monitor
|
15
S2719H
VESA
Modes
Horizontal Vertical
Sync Sync
Video
Power
Indicator
Power
Consumption
Normal
Active
Active
Active
White
36 W (maximum)
operation
26 W (typical)
Active-off
mode
Inactive
Inactive
-
Blanked
-
White
(Glowing )
Less than 0.3 W
Switch off
-
Off
Less than 0.3 W
Energy Star
Power Consumption
PON
ETEC
20 W
63.03 Kwh
S2719HN/S2719NX
VESA
Modes
Horizontal Vertical
Sync Sync
Video
Power
Indicator
Power
Consumption
Normal
Active
Active
Active
White
24 W (maximum)
operation
20 W (typical)
Active-off
mode
Inactive
Inactive
-
Blanked
-
White
(Glowing )
Less than 0.3 W
Switch off
-
Off
Less than 0.3 W
Energy Star
Power Consumption
PON
ETEC
20 W
63.03 Kwh
NOTE:
PON: Power consumption of on mode as defined in Energy Star 7.0 version.
ETEC: Total energy consumption in KWh as defined in Energy Star 7.0 version.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making decisions
about electrical tolerances or otherwise. No warranty as to accuracy or completeness
is expressed or implied.
The OSD functions only in the normal operation mode. When any button is pressed
in the Active-off mode, one of the following messages will be displayed:
16
|
About your monitor
Dell 24 Monitor
?
No HDMI1 signal from your device.
Press any key on the keyboard or move the mouse to wake it up.
If there is no display, press the monitor button again to select
the correct input source.
S2419H
Dell 27 Monitor
?
No HDMI1 signal from your device.
Press any key on the keyboard or move the mouse to wake it up.
If there is no display, press the monitor button again to select
the correct input source.
S2719H
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR -certified.
About your monitor
|
17
Pin assignments
HDMI connector
Pin Number 19-pin Side of the Connected Signal Cable
1
2
TMDS DATA 2+
TMDS DATA 2 SHIELD
TMDS DATA 2-
3
4
TMDS DATA 1+
5
TMDS DATA 1 SHIELD
TMDS DATA 1-
6
7
TMDS DATA 0+
TMDS DATA 0 SHIELD
TMDS DATA 0-
8
9
10
11
12
13
14
15
16
17
18
19
TMDS CLOCK+
TMDS CLOCK SHIELD
TMDS CLOCK-
CEC
Reserved (N.C. on device)
DDC CLOCK (SCL)
DDC DATA (SDA)
DDC/CEC Ground
+5V POWER
HOT PLUG DETECT
18
|
About your monitor
Plug and play capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so the system can configure
itself and optimize the monitor settings. Most monitor installations are automatic,
you can select different settings if desired. For more information about changing the
LCD monitor quality and pixel policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel
Maintenance guidelines
Cleaning your monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning
or handling your monitor:
To clean your screen, lightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the anti-
static coating. Do not use benzene, thinner, ammonia, abrasive cleaners or
compressed air.
∞
Use a lightly-dampened cloth to clean the monitor. Avoid using detergent of
any kind as some detergents leave a milky film on the monitor.
∞
∞
∞
∞
If you notice white powder when you unpack your monitor, wipe it off with a
cloth.
Handle your monitor with care as the black-colored monitor may get scratched
and show white scuff marks.
To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn Off your monitor when not in use.
About your monitor
|
19
Setting up the monitor
Connecting the stand
NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for the set up
instructions.
To attach the monitor stand:
1. Place the monitor on a soft cloth or cushion.
2. Fit the stand riser and stand base together, and then turn the screw in the stand
base.
3. Fit the two tabs on the upper part of the stand to the groove on the back of the
monitor. Press the stand until it snaps into place.
20
|
Setting up the monitor
4. Inserting the stand until the snap locked.
Setting up the monitor
|
21
Connecting your monitor
WARNING: Before you begin any of the procedures in this section, follow the
NOTE: Do not connect all cables to the computer at the same time. It is
recommend to route the cables through the cable-management slot before you
connect them to the monitor.
To connect your monitor to the computer:
1. Turn Off your computer and disconnect the power cable.
2. Connect the audio or HDMI cable from your monitor to the computer.
Connecting the HDMI cable
22
|
Setting up the monitor
Organizing cables
Use the cable-management slot to organize the cables connected to your monitor.
Removing the stand
NOTE: To prevent scratches on the LCD screen while removing the stand,
ensure that the monitor is placed on a soft and clean surface.
NOTE: This is applicable for a monitor with a stand. When any other stand
is bought, please refer to the respective stand setup guide for the set-up
instructions.
To remove the stand:
1. Place the monitor on a soft cloth or cushion along the desk.
2. Tilt the stand downwards to access to the release button.
Setting up the monitor
|
23
3. Use a long screwdriver to press on the release button.
4. While pressing on the release button, pull the stand out.
24
|
Setting up the monitor
Operating your monitor
Power on the monitor
Press the
button to turn on the monitor.
Using the control buttons
Use the control buttons on the bottom of the monitor to adjust the image being
displayed.
2
3
4
5
1
2
3
4
1
Control buttons
The following table describes the control buttons:
Control Buttons
Description
Use this button to choose from a list of preset modes.
1
Shortcut key/Preset
Modes
Operating your monitor
|
25
2
Use the buttons to adjust the volume. Minimum is ‘0’
(-). Maximum is ‘100’ (+).
Shortcut key/Input
Source
3
4
5
Use the Menu button to launch the On-Screen Display
(OSD) and select the OSD Menu. See Accessing the
Menu
Exit
Use this button to go back to the main menu or exit
the OSD main menu.
Use the Power button to turn the monitor on and off.
Solid white light indicates the monitor is On and fully
functional. Blinking white light indicates the power
save mode.
Power On/Off button
(with LED indicator)
OSD controls
Use the buttons on the bottom of the monitor to adjust the image settings.
1 2
4
3
Contorl Buttons
Description
1
2
3
4
Use the Up button to increase values or move up in a
menu.
Up
Down
OK
Use the Down button to decrease values or move
down in a menu.
Use the OK button to confirm your selection in a
menu.
Use the Back button to go back to the previous menu.
Back
26
|
Operating your monitor
Using the on-screen display (OSD) menu
Accessing the OSD menu
NOTE: Any changes you make are automatically saved when you move to another
menu, exit the OSD menu, or wait for the OSD menu to automatically close.
1. Press the
button to display the OSD main menu.
Main Menu for HDMI input
Dell 24 Monitor
Dell 27 Monitor
Brightness / Contrast
Brightness / Contrast
Input Source
Color
Input Source
Color
75%
75%
75%
75%
Display
Audio
Display
Audio
Menu
Menu
Personalize
Others
Personalize
Others
2. Press the
and
buttons to move between the setting options. As you move
from one icon to another, the option name is highlighted. See the following table
for a complete list of all the options available for the monitor.
3. Press the
button once to activate the highlighted option.
and button to select the desired parameter.
4. Press
5. Press
and then use the
and
buttons, according to the indicators on the
menu, to make your changes.
6. Select the
button to return to the main menu.
Operating your monitor
|
27
Icon
Menu and
Submenus
Description
Brightness/
Contrast
Use this menu to activate brightness/contrast adjustment.
Dell 24 Monitor
Dell 27 Monitor
Brightness
/
Contrast
Brightness Contrast
/
Input Source
Color
Input Source
Color
75%
75%
75%
75%
Display
Audio
Display
Audio
Menu
Menu
Personalize
Others
Personalize
Others
Brightness
Contrast
Brightness adjusts the luminance of the backlight.
Press the button to increase the brightness and press the
button to decrease the brightness (min. 0 / max. 100).
NOTE: Manual adjustment of brightness is disabled when
dynamic contrast is switched on.
Adjust the brightness first, and then adjust the contrast only if
further adjustment is necessary.
Press the
button to increase the contrast and press the
button to decrease the contrast (min. 0 / max. 100).
The contrast function adjusts the degree of difference
between darkness and lightness on the monitor screen.
Input Source Use the input source menu to select between the different
video signals that may be connected to your monitor.
Dell 24 Monitor
Dell 27 Monitor
Brightness
/
Contrast
Brightness
/
Contrast
HDMI
HDMI
1
2
HDMI
HDMI
1
2
Input Source
Color
Input Source
Color
Auto Select
On
Auto Select
On
Display
Audio
Reset Input Source
Display
Audio
Reset Input Source
Menu
Menu
Personalize
Others
Personalize
Others
HDMI 1
HDMI 2
Select HDMI 1 input when you are using the HDMI1 connector.
Push to select the HDMI 1 input source.
Select HDMI 2 input when you are using the HDMI2
connector. Push to select the HDMI 2 input source.
Select auto select to scan for available input signals.
Select this option to restore default Input Source.
Auto Select
Reset Input Source
28
|
Operating your monitor
Color
Use color to adjust the color setting mode.
Dell 27 Monitor
Dell 24 Monitor
Brightness Contrast
/
Brightness
/
Contrast
Preset Modes
Standard
RGB
Preset Modes
Standard
RGB
Input Source
Color
Input Color Format
Reset Color
Input Source
Color
Input Color Format
Reset Color
Display
Audio
Display
Audio
Menu
Menu
Personalize
Others
Personalize
Others
Preset Modes When you select preset modes, you can choose Standard,
ComfortView, Movie, Game, Warm, Cool or Custom Color
from the list.
Standard: Loads the monitor's default color settings. This is
the default preset mode.
∞
ComfortView: Decreases the level of blue light emitted
from the screen to make viewing more comfortable for
your eyes.
∞
Movie: Loads color settings ideal for movies.
∞
∞
Game: Loads color settings ideal for most gaming
applications.
Warm: Increases the color temperature. The screen appears
warmer with a red/yellow tint.
∞
∞
∞
Cool: Decreases the color temperature. The screen appears
cooler with a blue tint.
Custom Color: Allows you to manually adjust the color
settings.
Press the
and
buttons to adjust the three colors
(R, G, B) values and create your own preset color mode.
Dell 24 Monitor
Dell 27 Monitor
Brightness
/
Contrast
Brightness Contrast
/
Preset Modes
Standard
Preset Modes
Standard
Input Source
Color
Input Color Format
Reset Color
ComfortView
Input Source
Color
Input Color Format
Reset Color
ComfortView
Movie
Game
Movie
Game
Display
Audio
Display
Audio
Warm
Warm
Menu
Cool
Menu
Cool
Custom Color
Custom Color
Personalize
Others
Personalize
Others
Operating your monitor
|
29
Input Color
Format
Allows you to set the video input mode to:
RGB: Select this option if your monitor is connected to a
computer or DVD player using the HDMI cable.
∞
YPbPr: Select this option if your DVD player supports only
YPbPr output.
∞
Dell 24 Monitor
Dell 27 Monitor
Brightness Contrast
/
Preset Modes
Brightness Contrast
/
Preset Modes
Input Source
Color
Input Color Format
Reset Color
RGB
Input Source
Color
Input Color Format
Reset Color
RGB
YPbPr
YPbPr
Display
Audio
Display
Audio
Menu
Menu
Personalize
Others
Personalize
Others
Hue
This feature can shift the color of the video image to green or
purple. This is used to adjust the desired flesh tone color. Use
or
Press
Press
to adjust the hue from 0 to 100.
to increase the green shade of the video image.
to increase the purple shade of the video image.
NOTE: Hue adjustment is available only when you select
Movie or Game preset mode.
Saturation
This feature can adjust the color saturation of the video
image. Use
or
to adjust the saturation from 0 to 100.
Press
to increase the monochrome appearance of the
video image.
Press
to increase the colorful appearance of the video
image.
NOTE: Saturation adjustment is available only when you
select movie or game preset mode.
Reset Color
Allows your monitor color settings to the factory settings.
30
|
Operating your monitor
Display
Use the display to adjust image.
Dell 24 Monitor
Dell 27 Monitor
Brightness
/
Contrast
Brightness Contrast
/
Aspect Ratio
Wide 16:9
50
Aspect Ratio
Wide 16:9
50
Input Source
Color
Sharpness
Input Source
Color
Sharpness
Dynamic Contrast
Response Time
Dynamic Contrast
Response Time
Display
Audio
Normal
Display
Audio
Normal
Reset Display
Reset Display
Menu
Menu
Personalize
Others
Personalize
Others
Aspect Ratio Adjusts the image ratio to Wide 16:9, 4:3 or 5:4.
Sharpness
This feature can make the image look sharper or softer. Use
or to adjust the sharpness from 0 to 100.
Dynamic
Contrast
Allows you to increase the level of contrast to provide sharper
and more detailed image quality.
Press the
button to select the dynamic contrast on or off.
NOTE: Dynamic contrast provides higher contrast if you
select game or movie preset mode.
Response Time User can select between Normal, Fast or Super fast.
Reset Display Select this option to restore default display settings.
Dell 24 Monitor
Dell 27 Monitor
Audio
Brightness
/
Contrast
Brightness Contrast
/
Volume
50
Volume
50
Input Source
Color
Speaker
Enable
On
Input Source
Color
Speaker
Enable
On
MaxxAudio
Reset Audio
MaxxAudio
Reset Audio
Display
Audio
Display
Audio
Menu
Menu
Personalize
Others
Personalize
Others
Volume
Use the buttons to adjust the volume. Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
Speaker
Allows you to enable or disable speaker function.
MaxxAudio
MaxxAudio is a suite of advanced audio enhancement tools.
This item is to define the action which is used to On/Off
MaxxAudio.
Reset Audio
Select this option to restore default display settings.
Operating your monitor
|
31
Menu
Select this option to adjust the settings of the OSD, such as,
the languages of the OSD, the amount of time the menu
remains on screen and so on.
Dell 24 Monitor
Dell 27 Monitor
Brightness
/
Contrast
Brightness Contrast
/
Language
English
20
Language
English
20
Input Source
Color
Transparency
Timer
Input Source
Color
Transparency
Timer
20
s
20
s
Display
Audio
Reset Menu
Display
Audio
Reset Menu
Menu
Menu
Personalize
Others
Personalize
Others
Language
Language options set the OSD display to one of the eight
languages (English, Spanish, French, German, Brazilian
Portuguese, Russian, Simplified Chinese, or Japanese).
Transparency Select this option to change the menu transparency by
pressing the or buttons from 0 to 100.
Timer
OSD hold time: sets the length of time the OSD will remain
active after the last time you pressed a button.
Use
or
to adjust the slider in 1 second increments,
from 5 to 60 seconds.
Reset Menu
Personalize
Reset all OSD settings to the factory preset values.
Users can choose a feature from Shortcut key 1, Shortcut key
2, Power Button LED or Reset Personalization, Preset Modes
or Volume and set it as a shortcut key.
Dell 24 Monitor
Dell 27 Monitor
Brightness Contrast
/
Shortcut Key
Shortcut Key
1
2
Preset Modes
Brightness Contrast
/
Shortcut Key
Shortcut Key
1
2
Preset Modes
Input Source
Color
Volume
Input Source
Color
Volume
Power Button LED
On During Active
Power Button LED
On During Active
Display
Audio
Reset Personalization
Reset Personalization
Display
Audio
Menu
Menu
Personalize
Others
Personalize
Others
Shortcut Key 1 User can select one of the following: Preset Modes,
Brightness/Contrast, Input Source, Aspect Ratio, Volume to
set the shortcut key 1.
Shortcut Key 2 User can select one of the following: Preset Modes,
Brightness/Contrast, Input Source, Aspect Ratio, Volume to
set the shortcut key 2.
Power Button Allows you to set the power LED indicator On During Active
LED
or Off During Active to save energy.
Reset
Allows you to restore shortcut key to the default setting.
Personalization
32
|
Operating your monitor
Dell 24 Monitor
Dell 27 Monitor
Others
Brightness
/
Contrast
Brightness Contrast
/
Display Info
Display Info
Input Source
Color
DDC/CI
On
Input Source
Color
DDC/CI
On
LCD Conditioning
Firmware
On
LCD Conditioning
Firmware
On
Display
Audio
13C102
Display
Audio
13C102
Service Tag
8G1NDM2
Service Tag
8G1NDM2
Menu
Menu
Reset Others
Factory Reset
Reset Others
Factory Reset
Personalize
Others
Personalize
Others
Display Info
Press to display the information about the display.
Dell 24 Monitor
Dell 27 Monitor
Brightness
/
Contrast
Brightness Contrast
/
Display Info
Model: S2419H
Display Info
Model: S2719H
Input Source
Color
DDC/CI
Input Source: HDMI
Current: 1920x1080, 60Hz
Input Source
Color
DDC/CI
Input Source: HDMI
Current: 1920x1080, 60Hz
LCD Conditioning
Firmware
LCD Conditioning
Firmware
Display
Audio
Display
Audio
Service Tag
Service Tag
Menu
Menu
Reset Others
Factory Reset
Reset Others
Factory Reset
Personalize
Others
Personalize
Others
DDC/CI
DDC/CI (display data channel/command interface) allows
your monitor parameters (brightness, color balance and etc.)
to be adjustable via the software on your computer.
You can disable this feature by selecting disable.
Enable this feature for best user experience and optimum
performance of your monitor.
Dell 24 Monitor
Dell 27 Monitor
Brightness Contrast
/
Display Info
Brightness Contrast
/
Display Info
Input Source
Color
DDC/CI
On
Input Source
Color
DDC/CI
On
LCD Conditioning
Firmware
Off
LCD Conditioning
Firmware
Off
Display
Audio
Display
Audio
Service Tag
Service Tag
Menu
Reset Others
Factory Reset
Menu
Reset Others
Factory Reset
Personalize
Others
Personalize
Others
LCD
Helps reduce minor cases of image retention. Depending on
Conditioning the degree of image retention, the program may take some
time to run. To start LCD conditioning, select Off.
Dell 27 Monitor
Dell 23.8 Monitor
Brightness Contrast
/
Display Info
DDC/CI
Brightness Contrast
/
Display Info
DDC/CI
Input Source
Color
Input Source
Color
LCD Conditioning
Firmware
On
LCD Conditioning
Firmware
On
Display
Audio
Off
Display
Audio
Off
Service Tag
Service Tag
Menu
Reset Others
Factory Reset
Menu
Reset Others
Factory Reset
Personalize
Others
Personalize
Others
Firmware
Service Tag
Reset Other
Display the version of the firmware about the display.
Display the service tag number of the display.
Reset all settings under the Others setting menu to the
factory preset values.
Factory Reset Reset all settings to the factory preset values.
Operating your monitor
|
33
NOTE: Your monitor has a built-in feature to automatically calibrate the
brightness to compensate for LED aging.
OSD warning messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or
Movie), the manual brightness adjustment is disabled.
Dell 24 Monitor
To allow manual adjustment of brightness, the Dynamic Contrast will be
switched off.
Do you want to continue?
No
Yes
S2419H
Dell 27 Monitor
To allow manual adjustment of brightness, the Dynamic Contrast will be
switched off.
Do you want to continue?
No
Yes
S2719H
Before the DDC/CI function is disabled, the following message is displayed:
Dell 24 Monitor
The function of adjusting display setting using PC application will be
disabled.
Do you wish to disable DDC/CI function?
No
Yes
S2419H
Dell 27 Monitor
The function of adjusting display setting using PC application will be
disabled.
Do you wish to disable DDC/CI function?
No
Yes
S2719H
34
|
Operating your monitor
When the monitor enters the Power Save Mode, the following message appears:
Dell 24 Monitor
Entering Power Save Mode.
S2419H
Dell 27 Monitor
Entering Power Save Mode.
S2719H
If HDMI cable is not connected, a floating dialog box as shown below appears. The
monitor will enter Power Save Mode after 4 minutes if left at this state.
Dell 24 Monitor
?
No HDMI1 Cable
The display will go into Power Save Mode in 4 minutes.
S2419H
Dell 27 Monitor
?
No HDMI1 Cable
The display will go into Power Save Mode in 4 minutes.
S2719H
Operating your monitor
|
35
Setting up your monitor
Setting the maximum resolution
To set the maximum resolution for the monitor:
In Windows 7, Windows 8, Windows 8.1 and Windows 10:
1. For Windows 8 and Windows 8.1, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4.
Click OK.
If you do not see 1920 x 1080 as an option, you may need to update your graphics
driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
∞
the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
Go to the support site for your computer and download the latest graphic
drivers.
∞
Go to your graphics card website and download the latest graphic drivers.
∞
36
|
Operating your monitor
If you have a Dell desktop or a Dell portable computer with
internet access
driver for your graphics card.
2. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell
to inquire about a graphics adapter that supports these resolutions.
If you have a non Dell desktop, portable computer, or graphics
card
In Windows 7, Windows 8, Windows 8.1 and Windows 10:
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6. Refer to the graphic card provider website for updated driver (for example,
7. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
Operating your monitor
|
37
Using tilt
NOTE: The stand is detached when the monitor is shipped from the factory.
21°
5°
38
|
Operating your monitor
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Self-Test
Your monitor provides a self-test feature that allows you to check if your monitor is
functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1. Turn off both your computer and the monitor.
2. Disconnect all video cables from the monitor. This way, the computer doesn’t
have to be involved.
3. Turn on the monitor.
If the monitor is working correctly, it detects that there is no signal and one of the
following message appears. While in self-test mode, the power LED remains white.
Dell 24 Monitor
?
No HDMI1 Cable
The display will go into Power Save Mode in 4 minutes.
S2419H
Dell 27 Monitor
?
No HDMI1 Cable
The display will go into Power Save Mode in 4 minutes.
S2719H
NOTE: This box also appears during normal system operation, if the video cable
is disconnected or damaged.
4. Turn Off your monitor and reconnect the video cable; then turn on your
computer and the monitor.
If your monitor remains dark after you reconnect the cables, check your video
controller and computer.
Troubleshooting
|
39
Built-in diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if any screen
abnormality you experience is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.
2
3
4
5
1
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold Button 1 for 5 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 on the bottom of the monitor again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text
screens.
The test is complete when the text screen appears. To exit, press Button 1 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
40
|
Troubleshooting
Common problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common Symptoms
Possible Solutions
No Video/Power LED off
Ensure that the video cable connecting the monitor and the
computer is properly connected and secure.
∞
∞
Verify that the power outlet is functioning properly using any
other electrical equipment.
Ensure that the power button is pressed.
∞
∞
Ensure that the correct input source is selected via the Input
Source menu.
No Video/Power LED on
Increase brightness and contrast controls using the OSD.
Perform monitor self-test feature check.
∞
∞
∞
∞
∞
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
Ensure that the correct input source is selected via the Input
Source menu.
Poor Focus
Eliminate video extension cables.
∞
∞
∞
Reset the monitor to Factory Settings (Factory Reset).
Change the video resolution to the correct aspect ratio.
Shaky/Jittery Video
Missing Pixels
Reset the monitor to Factory Settings (Factory Reset).
Check environmental factors.
∞
∞
∞
Relocate the monitor and test in another room.
Cycle power On-Off.
∞
∞
Pixel that is permanently Off is a natural defect that can occur in
LCD technology.
For more information on Dell Monitor Quality and Pixel Policy,
see Dell Support site at:
∞
Stuck-on Pixels
Cycle power On-Off.
∞
∞
Pixel that is permanently off is a natural defect that can occur in
LCD technology.
For more information on Dell Monitor Quality and Pixel Policy,
see Dell Support site at:
∞
Brightness Problems
Geometric Distortion
Horizontal/Vertical Lines
Reset the monitor to Factory Settings (Factory Reset).
∞
∞
Adjust brightness & contrast controls via OSD.
Reset the monitor to Factory Settings (Factory Reset).
∞
∞
Adjust horizontal & vertical controls via OSD.
Reset the monitor to Factory Settings (Factory Reset).
∞
∞
Perform monitor self-test feature check and determine if these
lines are also in self-test mode.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
∞
∞
Troubleshooting
|
41
Synchronization
Problems
Reset the monitor to Factory Settings (Factory Reset).
∞
∞
Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.
Check for bent or broken pins in the video cable connector.
∞
∞
Restart the computer in the safe mode.
Safety Related Issues
Intermittent Problems
Do not perform any troubleshooting steps.
Contact Dell immediately.
∞
∞
Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
∞
Reset the monitor to Factory Settings (Factory Reset).
∞
∞
Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.
Missing Color
Wrong Color
Perform monitor self-test feature check.
∞
∞
Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
Check for bent or broken pins in the video cable connector.
∞
∞
Change the Color Setting Mode in the Color Settings OSD to
Graphics or Video depending on the application.
Try different Preset Modes in Color settings OSD. Adjust R/G/B
value in Custom Color in Color settings OSD.
∞
∞
Change the Input Color Format to RGB or YPbPr in the Color
settings OSD.
Run the built-in diagnostics.
∞
∞
Image retention from a
static image left on the
monitor for a long period
of time
Use the Power Management feature to turn off the monitor at
all times when not in use (for more information, see Power
Alternatively, use a dynamically changing screensaver.
∞
∞
Video Ghosting or
Overshooting
Change the Response Time in the Display OSD to Fast or Normal
depending on your application and usage.
42
|
Troubleshooting
Product-specific problems
Specific Symptoms
Possible Solutions
Screen image is too
small
Check the Aspect Ratio setting in the Display settings OSD.
∞
∞
Reset the monitor to Factory Settings (Factory Reset).
Cannot adjust the
monitor with the
buttons on the bottom
of the panel
Turn Off the monitor, unplug the power cord, plug it back, and then
turn On the monitor.
∞
Check if the OSD menu is locked. If yes, press and hold the menu
button for 10 seconds to unlock. (For more information, see Lock).
∞
No Input Signal when
user controls are
pressed
Check the signal source. Ensure the computer is not in standby
or sleep mode by moving the mouse or pressing any key on the
keyboard.
∞
∞
Check if the video cable is plugged in properly. Disconnect and
reconnect the video cable if necessary.
Reset the computer or video player.
∞
∞
The picture does not
fill the entire screen
Due to different video formats (aspect ratio) of DVDs, the monitor
may display in full screen.
Run the built-in diagnostics.
∞
Troubleshooting
|
43
Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC notices (U.S. Only) and other regulatory
information
For FCC notices and other regulatory information, see the regulatory compliance
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available
in your area.
To get online Monitor support content:
To contact Dell for sales, technical support, or customer service issues:
2. Verify your country or region in the Choose A Country/Region drop-down
menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
WARNING: For displays with glossy bezels the user should consider the
placement of the display as the bezel may cause disturbing reflections from
surrounding light and bright surfaces.
44
|
Appendix
|